Best Practices in Digital Asset Management for Electronic Texts in Academic Research Libraries
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BEST PRACTICES IN DIGITAL ASSET MANAGEMENT FOR ELECTRONIC TEXTS IN ACADEMIC RESEARCH LIBRARIES William Cleland A Thesis Submitted to the Graduate College of Bowling Green State University in partial fulfillment of the requirements for the degree of MASTER OF EDUCATION August 2007 Committee: Paul Cesarini, Advisor Linda Brown Kathryn S. Hoff © 2007 William Cleland All Rights Reserved ABSTRACT Dr. Paul Cesarini, Advisor Digital information is becoming increasingly prevalent and libraries must develop new strategies to effectively archive electronic materials. Therefore, the purpose of this study was to identify and synthesize best practices of digital asset management of electronic texts in academic research libraries. The study was a “snapshot” of major topics related to digital asset management. Minimal research has been conducted to identify best practices in this field when compared to the amount of research that has been conducted for the print domain. The main issues that are seen in existing literature are digital materials selection, funding, digital rights management (DRM), and information authenticity. Several major trends also arose from the literature, including digital library architecture, metadata standards and search strategies, and bibliographic management software. A modified Delphi study was used to gather qualitative data from librarians at several institutions within the Association of Research Libraries (ARL). Eight librarians from several ARL institutions participated in two E-mail questionnaires. Participants were selected by identifying research-extensive libraries on the ARL website and selecting potential participants based on their job titles. Data was analyzed by identifying major themes and patterns that arose in the individual responses. Participants all possessed baccalaureate degrees, but had varied educational backgrounds, representing fields such as computer science, history, humanities, and natural sciences. Most of the participants also held advanced degrees in library science. Each library represented by the participants had a unique organizational structure and used different systems and strategies. There was significant discussion about the use of proprietary versus open-source software, content management systems, and other specific digital asset management strategies. Participants revealed that each library has a specialization and fulfills a specific role within the ARL libraries. Software selection and preferred strategies and methods were also discussed by the participants, but these issues were trivial compared to more major issues raised in the responses such as the fundamental roles of digital libraries and the desire for consortia. The consensus among the participants was that digital libraries must work to cooperate within their own university libraries as well as with other digital libraries. v ACKNOWLEDGEMENTS The success of this study is due in large part to the exceptional knowledge and expertise of Dr. Paul Cesarini. Without his cutting-edge instruction, patient guidance, and persistence, I would not have been able to maintain a scholarly approach to my research. I would also like to thank Linda Brown for her thorough knowledge and experience in the area of my research, as well as for her willingness and interest in my topic. Also, without Dr. Kathryn Hoff's commitment to research excellence and her easily approachable nature, I would have been at a loss for much of this study. She has also been a fantastic friend and neighbor over the years and demands my respect and appreciation. I am thankful for all the hard work and dedication all my committee members have put forth to help me in my research, and would not have been able to compose this paper without them. I would like to thank Dr. Donna Trautman and Kim Strickland for their excellent leadership, knowledge, and assistance during my graduate program. Dr. Carol Engler, my assistantship supervisor, has been a trustworthy and discerning advocate for my success as a graduate student. She has truly been an anchor who helped me hone my skills and build confidence in my own abilities. My professors and colleagues have also been significant, and sadly, often unacknowledged contributors to my success in graduate research. Of course, I am tremendously thankful for the constant support and encouragement of my family and friends. Thank you all for making this a challenging and rewarding part of my life. vi TABLE OF CONTENTS Page CHAPTER 1: INTRODUCTION.............................................................................................. 1 Context of the Problem................................................................................................... 1 Statement of the Problem............................................................................................... 6 Significance of the Study................................................................................................ 6 Objectives of the Study................................................................................................... 7 Assumptions................................................................................................................... 7 Limitations...................................................................................................................... 7 Definition of Terms........................................................................................................ 8 CHAPTER 2: REVIEW OF LITERATURE............................................................................. 10 Introduction....................................................................................................................10 Issues.............................................................................................................................. 10 Materials Selection................................................................................................ 11 Storage Media........................................................................................................ 12 Funding.................................................................................................................. 13 Digital Rights Management................................................................................... 14 Information Authenticity....................................................................................... 16 Trends............................................................................................................................. 17 Digital Library Architecture.................................................................................. 18 Metadata Standards and Search Strategies............................................................ 19 Bibliographic Management Software.................................................................... 20 Practices.......................................................................................................................... 21 Digital Library Initiative........................................................................................ 21 Digital Libraries..................................................................................................... 22 Summary.........................................................................................................................24 CHAPTER 3: METHODOLOGY............................................................................................. 25 Introduction....................................................................................................................25 Restatement of the Problem............................................................................................ 25 vii Research Design............................................................................................................. 25 Population/Sample.......................................................................................................... 26 Participants..................................................................................................................... 26 Data Collection............................................................................................................... 27 Phase One........................................................................................................... 28 Phase Two........................................................................................................... 28 Pilot Testing the Data Collection Instrument................................................................. 29 Procedures of Data Analysis........................................................................................... 29 Protection of Human Subjects........................................................................................ 30 Timeline.......................................................................................................................... 30 CHAPTER 4: FINDINGS......................................................................................................... 31 Introduction....................................................................................................................31 Response Rates............................................................................................................... 31 Profile of Survey Participants......................................................................................... 32 Results...........................................................................................................................