Digital Curation at Work Modeling Workflows for Digital Archival Materials
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Digital Curation at Work Modeling Workflows for Digital Archival Materials Colin Post Alexandra Chassanoff Christopher A. Lee University of North Carolina Educopia Institute University of North Carolina [email protected] [email protected] [email protected] Andrew Rabkin Yinglong Zhang Katherine Skinner University of North Carolina University of North Carolina Educopia Institute [email protected] [email protected] [email protected] Sam Meister Educopia Institute [email protected] ABSTRACT materials that have typically been the province of archives and This paper describes and compares digital curation workflows from special collections, a great deal of processing work needs to occur 12 cultural heritage institutions that vary in size, nature of digital before materials are available to users. While libraries and archives collections, available resources, and level of development of digital have established practices and policies for managing analog mate- curation activities. While the research and practice of digital cura- rials, individual institutions and the archival field as a whole are tion continues to mature in the cultural heritage sector, relatively still developing best practices, standards, and shared terminologies little empirical, comparative research on digital curation activities for processing digital materials [3, 14]. has been conducted to date. The present research aims to advance Digital curation activities are complex, involving diverse skills knowledge about digital curation as it is currently practiced in and techniques, software tools and systems, and a range of profes- the field, principally by modeling digital curation workflows from sional and paraprofessional staff. Due to the variety of functions different institutional contexts. This greater understanding can con- involved and the ongoing nature of digital curation work, no single tribute to the advancement of digital curation software, practices, software environment can manage the entire scope of the steward- and technical skills. In particular, the project focuses on the role of ship of digital materials. Furthermore, digital curation responsibili- open-source software systems, as these systems already have strong ties often cross departments or units, and benefit from collaboration support in the cultural heritage sector and can readily be further among individuals at an institution with different areas of exper- developed through these existing communities. This research has tise [12, 21]. Digital curation approaches also encompass factors surfaced similarities and differences in digital curation activities, specific to particular institutional contexts: institutions must work as well as broader sociotechnical factors impacting digital curation within their existing processes, policies, institutional constraints, work, including the degree of formalization of digital curation ac- and technical platforms to marshal the necessary technologies and tivities, the nature of collections being acquired, and the level of staff to address local needs. institutional support for various software environments. This paper describes preliminary findings from the OSSArcFlow Project, a two year (2017-2019) project funded by the Institute for CCS CONCEPTS Museum and Library Services (IMLS) involving project members at the University of North Carolina at Chapel Hill and the Educopia • Applied computing → Digital libraries and archives; Institute. The project team began working with 12 partner insti- KEYWORDS tutions in July 2017 to explore how three open-source software (OSS) environments (the BitCurator environment, ArchivesSpace, Digital curation, workflows, open-source software and Archivematica)1 can support digital curation activities. These and other OSS tools have already been widely adopted in the cul- 1 INTRODUCTION tural heritage sector. The vitality and collaborative nature of these Libraries, archives, and other cultural heritage institutions care communities of users will facilitate the further development of OSS for collections of digitized and born-digital materials of increasing solutions—aided by empirical research of digital curation activities size and variety. In addition to published materials in standardized and needs. formats like electronic journals and e-books, collections include The project endeavors to foster reflection on the current state of unique or special objects in a diverse array of formats: organiza- digital curation across a variety of institutional contexts by consti- tional records, personal or family archives, websites, audio and tuting a cohort of partner institutions. The project team has worked video recordings, and more. Digital curation, or the ongoing care directly with these partner institutions, and has facilitated collab- and attention needed to keep objects viable for present and future oration, discussion, and sharing of resources among the partners. use, starts from at or before the time of acquisition and continues 1For more on these environments see https://bitcuratorconsortium.org/, well after the initial provision of access. For records or manuscript https://archivesspace.org/, https://www.archivematica.org/. The partner institutions represent varying sizes and types, geo- Library, citing many issues that arose over the course of this com- graphic locations, nature of digital collections, available resources, plex, large-scale digital library project. Principally, the team had to and level of development of digital curation activities.2 The project develop a federated system that would integrate into the existing team compared similarities and differences in digital curation ap- infrastructure for several institutions with quite different student proaches across the various institutions. We analyzed workflow bodies and disparate processes for managing ETDs. Cocciolo [7] steps, the order of steps, the tools used for different steps, as well reflects on how differing professional identities can alter perspec- sociotechnical factors impacting the development and sustainability tives on digital curation work—and occasionally lead to clashes—for of digital curation work in particular institutional contexts. instance, between digital archivists and digital asset managers, who The modeling and analysis is part of the broader aims of the had conflicting notions of how the digital asset management system OSSArcFlow project to advance workflows that incorporate OSS so- at their institution should be used. lutions to support stewardship of digital collections across a variety Recent discussions of digital library work more generally have of cultural heritage institutional contexts. Institutions regularly re- emphasized the need for rubrics or frameworks for systematic eval- port that there are both gaps and overlaps between different digital uation, both in terms of specific aspects of this work, like preserving curation tools and software environments that have to be man- particular media types [11], as well as holistic assessments to inform aged. Gaps between tools can make it difficult to push data through long-term planning [5, 6]. Andrews, Harker, and Krahmer [2] sug- workflows. For example, the output from one tool may have tobe gest the analytical hierarchy process for weighing many contextual transformed before it is compatible with the next tool. Practitioners factors that might impact collection development and management can spend large portions of time transforming data and metadata for an institutional repository, such as faculty attitudes toward so that it can interface with different systems. Overlaps between self-archiving, institutional policies regarding open access, and tools challenge curators to make decisions about when and where technical infrastructure. For long-term digital preservation, Becker to complete particular functions. While the OSSArcFlow project and Rauber [6] discuss an evaluative approach to multi-criteria focuses on three OSS environments, the workflow modeling and decision-making that attempts to encompass the highly contextual analysis has also attended to the range of other tools and systems factors that impact preservation planning, such as variability in in use, as well as factors specific to local contexts. quality of tools, dynamic nature of goals and constraints over time, The OSSArcFlow project strives to advance empirical knowl- and differing needs for various user communities. edge about the current state of digital curation to contribute to The present research has modeled workflows as a method for the development of digital curation software and practices. Al- both gaining a deeper empirical understanding about current digital though tools, techniques, and skills continue to mature, digital curation work and generating documentation that communicates curation scholarship and practice is still in many ways at a nascent a high-level representation of these activities. Increasingly, mod- stage—institutions are actively developing digital curation work- eling workflows has been recognized as a valuable approach to flows, practices, and policies, and there are notable gaps between conceptualizing work for a variety of cultural heritage activities, tools. These workflows not only provide insight into how digital from dealing with missing or damaged books [19] to managing curation is currently being practiced and conceptualized, but they e-resources [10]. For archival contexts specifically, Daines III [9] also serve as analytical tools for investigating various