Museum Space Usage Assessment
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Worcester Polytechnic Institute Museum Space Usage Assessment For the Fire Services Museum of Victoria Sponsor: Fire Services Museum of Victoria Authors: Valerie Adams Ethan Dutton Philip Kellermeier Tuan Vu Advisor: Paul W. Davis Date Submitted: March 5th, 2010 Abstract This project improved the utilization of limited exhibit and storage space at the Fire Services Museum of Victoria (Australia), which houses Australia’s largest collection of fire fighting memorabilia. The team first produced floor plans covering 5,273 m2 of floor space at two different sites and careful compilations of visitor and staff preferences. Results include a new visitor guide, recommended enhancements of exhibit space (e.g., a hands-on uniform exhibit), and strategies to safeguard artifacts while using 65% less storage space. ii Acknowledgments We would like to thank all of the people who made this project a success. We would like to thank our liaisons Mike McCumisky and Glenn Cumming who gave us everything we needed to complete our project. We want to give a special thanks to Barbara McCumisky, Tony Paynter and the rest of the FSMV staff for being very helpful. We would also like to thank all of those who gave time to participate in our interviews. Lastly we would like to thank our advisors Professor Paul Davis and Professor Seth Tuler who helped guide us through the writing process. iii Table of Contents Abstract ........................................................................................................................................... ii Acknowledgments.......................................................................................................................... iii List of Figures .............................................................................................................................. viii List of Tables ................................................................................................................................. xi Executive Summary ..................................................................................................................... xiii 1. Introduction ......................................................................................................................... 1 2. Background ......................................................................................................................... 3 2.1. Background of the Museum ............................................................................................. 3 2.2. Storage Considerations ..................................................................................................... 4 2.2.1. Proximity to usage location ...................................................................................... 4 2.2.2. Grouping of items within storage ............................................................................. 4 2.2.3. Labelling of Artifacts ................................................................................................ 5 2.2.4. Prioritizing Objects for Accessibility........................................................................ 5 2.2.5. Packing Efficiency .................................................................................................... 6 2.2.6. Summary of Storage Practices .................................................................................. 7 2.3. Artifact Preservation ........................................................................................................ 7 2.3.1. Printed Material Storage ........................................................................................... 8 2.3.2. Media Material Storage............................................................................................. 9 2.3.4. Photographs and Paintings Storage ......................................................................... 11 2.3.5. Uniform and Clothing Storage ................................................................................ 13 2.3.6. Vehicle Storage ....................................................................................................... 15 2.3.7. Other Storage Considerations ................................................................................. 18 2.4. The Storage Space .......................................................................................................... 18 2.4.1. Components of Storage Space ................................................................................ 19 iv 2.4.2. Creating a Storage Space ........................................................................................ 21 2.5. Exhibit Layout Considerations ....................................................................................... 24 2.5.1. Movement Patterns of Visitors ............................................................................... 24 2.6. Summary ........................................................................................................................ 27 3. Methods............................................................................................................................. 28 3.1. Measuring Floor Space................................................................................................... 28 3.2. Artifact Inventory ........................................................................................................... 29 3.3. Visitor Observations ....................................................................................................... 29 3.4. Visitor Surveys ............................................................................................................... 31 3.4.1. Survey Format and Contents ................................................................................... 31 3.5. Staff Interviews .............................................................................................................. 33 3.5.1. Interview Format ..................................................................................................... 33 4. Data and Analysis ............................................................................................................. 35 4.1. Methods and Findings Overview ................................................................................... 35 4.2. Physical Measurements ........................................................................................... 35 4.3. Visitor Observations ............................................................................................... 36 4.4. Visitor Surveys ............................................................................................................... 37 4.5. Staff Interviews .............................................................................................................. 38 4.6. Analysis of Our Findings ............................................................................................... 40 4.6.1. Exhibit Space Improvements .................................................................................. 41 4.6.1.1. High and Low-Interest Rooms ................................................................................ 41 4.6.1.2. Factors that Affect Visitors’ Level of Interest ........................................................ 44 4.6.1.3. Rooms without Clear Themes ................................................................................. 45 4.6.2. Comparisons of Visitor and Staff Expectations ...................................................... 48 4.6.2.1. Ideas on Most Attractive Exhibits ........................................................................... 49 v 4.6.2.2. Ideas for New Exhibit ............................................................................................. 49 4.6.3. Storage Evaluation .................................................................................................. 50 4.6.3.1. Eastern Hill Museum .............................................................................................. 51 4.6.3.1.1. Organizational Improvements ................................................................................. 51 4.6.3.1.2. Preservation Techniques ......................................................................................... 55 4.6.3.2. Newport Facility ..................................................................................................... 58 4.7. Conclusion ...................................................................................................................... 61 5. Exhibit Guide Design ........................................................................................................ 62 5.1. Professional Design Principles ....................................................................................... 62 5.1.1. Case Study: The United State Holocaust Memorial Museum ................................ 64 5.1.2. Case Study: The Rock and Roll Hall of Fame Museum ......................................... 66 5.1.3. Case Study: The Western Australia Maritime Museum ......................................... 68 5.2. Visitor and Staff Expectations........................................................................................ 70 5.3. Data Findings ................................................................................................................. 71 5.4. Formulated Guiding Principles ...................................................................................... 72 5.5. Excerpts of the