20_CHEV_Impala_COV_en_US_84660601B_2019JNOV20.ai 1 11/20/2019 10:36:03 AM
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Contents Introduction ...... 2 Keys, Doors, and Windows ...... 7 Seats and Restraints ...... 30 Storage ...... 84 Instruments and Controls ...... 88 Lighting ...... 125 Infotainment System ...... 132 Climate Controls ...... 133 Driving and Operating ...... 139 Vehicle Care ...... 198 Service and Maintenance . . . . . 274 Technical Data ...... 287 Customer Information ...... 290 Reporting Safety Defects ...... 300 OnStar ...... 305 Connected Services ...... 313 Index ...... 316 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 11/19/19
2 Introduction Introduction This manual describes features that Helm, Incorporated may or may not be on the vehicle Attention: Customer Service because of optional equipment that 47911 Halyard Drive was not purchased on the vehicle, Plymouth, MI 48170 model variants, country USA specifications, features/applications that may not be available in your Using this Manual region, or changes subsequent to To quickly locate information about the printing of this owner’s manual. the vehicle, use the Index in the The names, logos, emblems, Refer to the purchase back of the manual. It is an slogans, vehicle model names, and documentation relating to your alphabetical list of what is in the vehicle body designs appearing in specific vehicle to confirm the manual and the page number where this manual including, but not limited features. it can be found. to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, IMPALA, Keep this manual in the vehicle for and the IMPALA Emblem are quick reference. Danger, Warning, and trademarks and/or service marks of Caution General Motors LLC, its Canadian Vehicle Owners Warning messages found on vehicle subsidiaries, affiliates, or licensors. A French language manual can be labels and in this manual describe For vehicles first sold in Canada, obtained from your dealer, at hazards and what to do to avoid or substitute the name "General www.helminc.com, or from: reduce them. Motors of Canada Company" for Chevrolet Motor Division wherever it Propriétaires Canadiens appears in this manual. On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante: Litho in U.S.A. Part No. 84660601 B Second Printing © 2019 General Motors LLC. All Rights Reserved. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Introduction 3 A circle with a slash through it is a Vehicle Symbol Chart { Danger safety symbol which means “Do Here are some additional symbols not,”“Do not do this,” or “Do not let Danger indicates a hazard with a that may be found on the vehicle this happen.” high level of risk which will result and what they mean. See the in serious injury or death. features in this manual for Symbols information. The vehicle has components and u : Air Conditioning System labels that use symbols instead of G { Warning text. Symbols are shown along with : Air Conditioning Refrigerant Oil the text describing the operation or 9 : Airbag Readiness Light Warning indicates a hazard that information relating to a specific ! : Antilock Brake System (ABS) could result in injury or death. component, control, message, gauge, or indicator. $ : Brake System Warning Light M : Shown when the owner’s 9 : Dispose of Used Components Caution manual has additional instructions Properly or information. P : Do Not Apply High Pressure Caution indicates a hazard that * : Shown when the service Water could result in property or vehicle manual has additional instructions B : Engine Coolant Temperature damage. or information. 0 _ : Flame/Fire Prohibited : Shown when there is more H information on another page — : Flammable “see page.” [ : Forward Collision Alert R : Fuse Block Cover Lock Location + : Fuses j : ISOFIX/LATCH System Child Restraints Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
4 Introduction Q : Keep Fuse Block Covers Properly Installed | : Lane Change Alert @ : Lane Departure Warning A : Lane Keep Assist * : Malfunction Indicator Lamp : : Oil Pressure X : Park Assist ~ : Pedestrian Ahead Indicator O : Power 7 : Rear Cross Traffic Alert I : Registered Technician / : Remote Vehicle Start > : Seat Belt Reminders I : Side Blind Zone Alert h : Stop/Start 7 : Tire Pressure Monitor d : Traction Control/StabiliTrak/ Electronic Stability Control (ESC) a : Under Pressure V : Vehicle Ahead Indicator Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Introduction 5 Instrument Panel Overview Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
6 Introduction 1. Instrument Panel Illumination 9. Storage Area with USB Port 19. Horn 0 89. Control 0 128. Inside (If Equipped). See 0 20. Steering Wheel Adjustment 2. Air Vents 0 137. Instrument Panel Storage 84 0 89. and “USB Port” in the 3. Trunk Release. See Trunk infotainment manual. 21. Cruise Control 0 165 (If 0 20. Equipped). 10. Infotainment 0 132. Park Assist Button. See Adaptive Cruise Control 0 167 Assistance Systems for 11. Dual Automatic Climate Control (If Equipped). 0 System 0 133. Parking or Backing 176 (If Heated Steering Wheel 0 89 (If Equipped). 12. Storage Area with Accessory Equipped). Power Outlet Inside. See Lane Departure Warning 0 Forward Collision Alert (FCA) (LDW) Button. See Lane Center Console Storage 85 and System 0 178 (If Equipped). Departure Warning (LDW) 0 0 184. Power Outlets 92. 22. Instrument Panel Storage 0 84 13. Heated and Ventilated Front (If Equipped). 4. Turn Signal Lever. See Turn 0 and Lane-Change Signals Seats 40 (If Equipped). Fuse Cover. See Instrument 0 128. 14. Traction Control/Electronic Panel Fuse Block 0 229. 0 5. Instrument Cluster 0 96. Stability Control 163. 23. Hood Release. See Hood 15. Shift Lever. See Automatic 0 201. Driver Information Center (DIC) 0 0 110. Transmission 158. 24. Data Link Connector (Out of 0 View). See Malfunction 6. Windshield Wiper/Washer 0 90. 16. Ignition Positions 151. 0 Indicator Lamp (Check Engine 7. Hazard Warning Flashers 17. Steering Wheel Controls 89. Light) 0 103. 0 127. Driver Information Center 25. Electric Parking Brake 0 161. Buttons. See Driver Information 8. Light Sensor. See Automatic 0 Headlamp System 0 127. Center (DIC) 110. 18. Steering Wheel Controls 0 89 (Out of View). Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 7 Folding Mirrors ...... 24 Keys and Locks Keys, Doors, and Heated Mirrors ...... 24 Windows Automatic Dimming Mirror . . . . . 24 Reverse Tilt Mirrors ...... 24 Keys
Interior Mirrors { Warning Keys and Locks Interior Rearview Mirrors ...... 25 Keys ...... 7 Manual Rearview Mirror ...... 25 Remote Keyless Entry (RKE) Leaving children in a vehicle with Automatic Dimming Rearview a Remote Keyless Entry (RKE) System ...... 8 Mirror ...... 25 Remote Keyless Entry (RKE) transmitter is dangerous and System Operation ...... 8 Windows children or others could be Remote Vehicle Start ...... 14 Windows ...... 25 seriously injured or killed. They Door Locks ...... 16 Power Windows ...... 26 could operate the power windows Power Door Locks ...... 18 Sun Visors ...... 27 or other controls or make the Delayed Locking ...... 18 vehicle move. The windows will Automatic Door Locks ...... 18 Roof function with the RKE transmitter Lockout Protection ...... 19 Sunroof ...... 28 in the vehicle, and children or Safety Locks ...... 19 others could be caught in the path Doors of a closing window. Do not leave Trunk ...... 20 children in a vehicle with an RKE transmitter. Vehicle Security Vehicle Security ...... 21 Vehicle Alarm System ...... 21 Immobilizer ...... 22 Immobilizer Operation ...... 22 Exterior Mirrors Convex Mirrors ...... 23 Power Mirrors ...... 24 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
8 Keys, Doors, and Windows Remote Keyless Entry (RKE) System See Radio Frequency Statement 0 300. If there is a decrease in the Remote Keyless Entry (RKE) operating range: . Check the distance. The transmitter may be too far from the vehicle. The key that is part of the Remote RKE with Remote Start Shown, . Check the location. Other Keyless Entry (RKE) transmitter can without Similar vehicles or objects may be blocking the signal. be used for the ignition and all Press the button on the RKE locks. transmitter to extend the key. Press . Check the transmitter's battery. the button and the key blade to See “Battery Replacement” later retract the key. in this section. See your dealer if a new key is . If the transmitter is still not needed. working correctly, see your dealer or a qualified technician If locked out of the vehicle, see for service. Roadside Assistance Program 0 294. Remote Keyless Entry With an active OnStar or connected (RKE) System Operation service plan, an OnStar Advisor may remotely unlock the vehicle. The Keyless Access system allows See OnStar Overview 0 305. for vehicle entry when the Remote Keyless Entry (RKE) transmitter is Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 9 within 1 m (3 ft). See “Keyless If Unlocked Door Anti-Lockout is Y : Press and hold to release the Access Operation” later in this enabled through vehicle trunk. section. personalization and the driver door 7 : Press and release one time to The transmitter functions may work is open when Q is pressed, all initiate vehicle locator. The exterior up to 60 m (197 ft) away from the doors lock and the driver door will lamps flash and the horn chirps vehicle. immediately unlock. See Vehicle three times. Other conditions can impact the 0 Personalization 113. Press and hold 7 for at least performance of the transmitter. See If the passenger door is open when Remote Keyless Entry (RKE) three seconds to sound the panic System 0 8. Q is pressed, all doors lock. alarm. The horn sounds and the Pressing Q may also arm the alarm turn signals flash for about system. See Vehicle Alarm System 30 seconds or until 7 is pressed 0 21. again or the vehicle is started. K : Press to unlock the driver door. / : If equipped, press Q and Press again with five seconds to release and then immediately press unlock all doors. The RKE transmitter can be programmed to and hold / for at least unlock all doors on the first button four seconds to start the engine press. See Vehicle Personalization from outside the vehicle using the 0 113. RKE transmitter. See Remote The turn signal indicators may flash Vehicle Start 0 14. With Remote Start Shown to indicate unlocking. See Vehicle 0 Keyless Access Operation Q : Press to lock all doors. Personalization 113. The Keyless Access system lets The turn signal indicators may flash Pressing K will disarm the alarm you lock and unlock the doors and and/or the horn may sound on the system. See Vehicle Alarm System access the trunk without removing second press to indicate locking. 0 21. the RKE transmitter from your See Vehicle Personalization 0 113. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
10 Keys, Doors, and Windows pocket, purse, briefcase, etc. The Keyless Unlocking/Locking from RKE transmitter must be within 1 m Passenger Doors (3 ft) of the trunk or door being When the doors are locked and the unlocked. There is a button on the RKE transmitter is within 1 m (3 ft) outside door handles. of the door handle, pressing the Keyless Access can be lock/unlock button on that door programmed to unlock all doors on handle will unlock all doors. the first unlock/lock button press Pressing the lock/unlock button will from the driver door. See Vehicle 0 cause all doors to lock if either of Personalization 113. the following occur: If equipped with memory seats, RKE . The lock/unlock button was used transmitters 1 and 2 are linked to Driver Side Shown, Passenger to unlock all doors. seating positions of memory 1 or 2. See Memory Seats 0 37. Similar . Any vehicle door has opened Pressing the lock/unlock button will and all doors are now closed. Keyless Unlocking/Locking from cause all doors to lock if any of the the Driver Door Passive Locking following occur: When the doors are locked and the The vehicle will lock several . It has been more than RKE transmitter is within 1 m (3 ft) seconds after all doors are closed if five seconds since the first lock/ of the driver door handle, pressing the vehicle is off and at least one unlock button press. the lock/unlock button on the driver transmitter has been removed or door handle will unlock the driver . Two lock/unlock button presses none remain in the vehicle. were used to unlock all doors. door. If the lock/unlock button is If other electronic devices interfere pressed again within five seconds, . Any vehicle door has opened with the RKE transmitter signal, the all passenger doors will unlock. Pull and all doors are now closed. vehicle may not detect the RKE the door handle to unlatch the door. transmitter inside the vehicle. If passive locking is enabled, the doors may lock with the RKE Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 11 transmitter inside the vehicle. Do transmitters inside. If an RKE transmitters will need to be not leave the RKE transmitter in an transmitter is not detected, the reprogrammed. Each vehicle can unattended vehicle. Driver Information Center (DIC) will have up to eight transmitters display NO REMOTE DETECTED matched to it. Temporarily Disable Passive and the horn will chirp three times. Locking This occurs only once each time the Programming with Recognized Transmitters Temporarily disable passive locking vehicle is driven. To turn on or off, 0 by pressing and holding K on the see Vehicle Personalization 113. A new transmitter can be programmed to the vehicle when door for several seconds with a door Keyless Trunk Opening there are two recognized open. Passive locking will then Press the touch pad on the transmitters. To program, the vehicle remain disabled until Q is pressed, underside of the trunk lid to open must be off and all of the or until the vehicle is turned on. the trunk if the RKE transmitter is transmitters, both currently To customize whether the doors within 1 m (3 ft) of the trunk. recognized and new, must be with you. automatically lock when you exit the Key Access vehicle, see Vehicle Personalization 1. Place the two recognized 0 113. To access a vehicle with a weak transmitters in the cupholder. transmitter battery, see Door Locks Remote Left In Vehicle Alert 0 16. 2. Remove the key lock cylinder cap. See Door Locks 0 16. When the vehicle is turned off and Programming Transmitters to an RKE transmitter is left in the Then insert the vehicle key into vehicle, the horn will chirp three the Vehicle the key lock cylinder on the times after all doors are closed. To Only RKE transmitters programmed driver door handle and turn the turn on or off, see Vehicle to the vehicle will work. If a key, counterclockwise, to the Personalization 0 113. transmitter is lost or stolen, a unlock position five times within replacement can be purchased and 10 seconds. Remote No Longer in Vehicle Alert programmed through your dealer. The DIC displays READY FOR If the vehicle is on with a door open, The vehicle can be reprogrammed REMOTE #2, 3, 4, or 5. and then all doors are closed, the so that lost or stolen transmitters no vehicle will check for RKE longer work. Any remaining Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
12 Keys, Doors, and Windows When all additional transmitters The DIC displays REMOTE are programmed, press and LEARN PENDING, hold ENGINE START/STOP for PLEASE WAIT. 12 seconds to exit 2. Wait for 10 minutes until the programming mode. DIC displays PRESS ENGINE 6. Replace the key lock cylinder START BUTTON TO LEARN cap. See Door Locks 0 16. and then press ENGINE START/STOP. Programming without Recognized Transmitters The DIC displays will again show REMOTE LEARN If two currently recognized PENDING, PLEASE WAIT. transmitters are not available, follow 3. Place the new transmitter into this procedure to program up to 3. Repeat Step 2 two additional the transmitter pocket. The eight transmitters. This feature is times. After the third time, all transmitter pocket is inside the not available in Canada. This previously known transmitters center console storage area. procedure will take approximately will no longer work with the 30 minutes to complete. The vehicle vehicle. Remaining transmitters 4. Press ENGINE START/STOP. must be off and all of the can be relearned during the When the transmitter is transmitters you wish to program next steps. learned, the DIC will show that must be with you. it is ready to program the next The DIC display should now transmitter. 1. Remove the key lock cylinder show READY FOR REMOTE cap. See Door Locks 0 16. # 1. 5. Remove the transmitter from Then insert the vehicle key into the transmitter pocket and 4. Place the new transmitter into the key lock cylinder on the the transmitter pocket. The press K. driver door handle and turn the transmitter pocket is inside the To program additional key, counterclockwise, to the center console storage area. unlock position five times within transmitters, repeat Steps 3–5. 10 seconds. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 13 5. Press ENGINE START/STOP. vehicle. The DIC may display Replace the transmitter battery When the transmitter is REPLACE BATTERY IN as soon as possible. learned, the DIC will show that REMOTE KEY. Battery Replacement it is ready to program the next To start the vehicle: transmitter. { Warning 6. Remove the transmitter from the transmitter pocket and Never allow children to play with press K. the RKE transmitter. The To program additional transmitter contains a small transmitters, repeat Steps 4–6. battery, which can be a choking hazard. If swallowed, internal When all additional transmitters burns can occur, resulting in are programmed, press and severe injury or death. Seek hold ENGINE START/STOP for medical attention immediately if a 12 seconds to exit programming mode. battery is swallowed. 7. Replace the key lock cylinder cap. See Door Locks 0 16. 1. Open the center console and place the transmitter in the Caution Starting the Vehicle with a Low transmitter pocket with the Transmitter Battery or Wireless buttons facing the front of the When replacing the battery, do Interference vehicle. not touch any of the circuitry on If the transmitter battery is weak or the transmitter. Static from your 2. With the vehicle in P (Park) or body could damage the there is wireless interference, the N (Neutral), press the brake transmitter. DIC may display NO REMOTE pedal and press ENGINE DETECTED or PLACE START/STOP. See Starting the TRANSMITTER IN POCKET TO Engine 0 153. START when you try to start the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
14 Keys, Doors, and Windows Remote Vehicle Start Caution If equipped, this feature allows the Always replace the battery with engine to be started from outside the correct type. Replacing the the vehicle. battery with an incorrect type / could potentially create a risk of : This button will be on the RKE transmitter if the vehicle has remote battery explosion. Dispose of start. used batteries according to instructions and local laws. Do The climate control system will use not attempt to burn, crush, or cut the previous settings during a the used battery. remote start. The rear window defogger may come on during a 2. Remove the battery cover by remote start based on cold ambient Replace the battery if the DIC prying it with a finger. conditions. The rear defog indicator indicates that battery replacement is 3. Remove the battery by pushing light does not come on during a necessary. on the battery and sliding it remote start. The battery is not rechargeable. To toward the key blade. If the vehicle has heated and/or replace the battery: 4. Insert the new battery, positive ventilated seats, they may come on 1. Press the button on the RKE side facing up. Push the during a remote start. See Heated 0 transmitter to extend the key battery down until it is held in and Ventilated Front Seats 40. blade. place. Replace with a CR2032 Laws in some local communities or equivalent battery. may restrict the use of remote 5. Snap the battery cover back on starters. For example, some laws to the transmitter. require a person using remote start to have the vehicle in view. Check local regulations for any requirements. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 15 Do not use remote start if the The engine will continue to run for The vehicle's ignition must be vehicle is low on fuel as it may run 15 minutes. After 30 seconds, turned on then off before the remote out of fuel. repeat the steps if a 15-minute start procedure can be used again. extension is desired. Remote start Other conditions can affect the Canceling a Remote Start performance of the transmitter. See can be extended only once. Remote Keyless Entry (RKE) To drive the vehicle, press the brake To cancel a remote start, do one of System 0 8. pedal and ENGINE START/STOP. the following: . Aim the RKE transmitter at the Starting the Vehicle Extending Engine Run Time vehicle and press and hold / To start the engine using the remote The engine run time can also be until the parking lamps turn off. start feature: extended by another 15 minutes, if during the first 15 minutes . Turn on the hazard warning 1. Aim the RKE transmitter at the flashers. vehicle. Steps 1–3 are repeated while the engine is still running. An extension . Turn the vehicle on and then off. 2. Press and release Q. can be requested, 30 seconds after starting. This provides a total of Conditions in Which Remote Start 3. Immediately after completing 30 minutes. Will Not Work Step 2, press and hold / for at The remote vehicle start feature will least four seconds or until the The remote start can only be extended once. not operate if: turn signal lamps flash. The turn signal lamps flashing When the remote start is extended, . The RKE transmitter is in the confirms the request to remote the second 15-minute period is vehicle. start the vehicle has been added on to the first 15 minutes and . The vehicle is not off. received. the engine will run for a total of 30 minutes. . The hood is not closed. When the engine starts, the parking . The hazard warning flashers lamps will turn on and remain on as A maximum of two remote starts, are on. long as the engine is running. The or a remote start with an extension, doors will be locked and the climate is allowed between ignition cycles. . The malfunction indicator lamp control system may come on. is on. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
16 Keys, Doors, and Windows . The engine coolant temperature . In the case of a dead battery, is too high. Warning (Continued) use the key in the driver door. . The oil pressure is low. The key cylinder is covered with passengers should wear a cap. . Two remote vehicle starts, or a seat belts properly and the single remote start with an doors should be locked To lock or unlock the door from extension, have already whenever the vehicle is inside the vehicle: driven. been used. . Press Q or K on the power door . The vehicle is not in P (Park). . Young children who get into lock switch. unlocked vehicles may be . Pulling an interior door handle Door Locks unable to get out. A child can be overcome by will unlock the door. Pulling the extreme heat and can suffer door handle again unlatches it. { Warning permanent injuries or even Keyless Access death from heat stroke. Unlocked doors can be Always lock the vehicle dangerous. whenever leaving it. . Passengers, especially . Outsiders can easily enter children, can easily open through an unlocked door the doors and fall out of a when you slow down or stop moving vehicle. The doors the vehicle. Locking the can be unlocked and doors can help prevent this opened while the vehicle is from happening. moving. The chance of being thrown out of the vehicle in a crash is To lock or unlock the door from increased if the doors are outside the vehicle: not locked. So, all . Press Q or K on the Remote Use the Keyless Access system to (Continued) Keyless Entry (RKE) transmitter. lock and unlock the doors. When the doors are locked and the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 17 Remote Keyless Entry (RKE) 1. Pull the door handle (1) to the 2. Insert the two tabs (6) at the transmitter is within 1 m (3 ft) of the open position and hold it open back of the cap between the driver door handle, press the lock/ until cap removal is complete. seal (5) and the metal base (4). unlock button. When unlocking from 2. Insert the key into the slot (3) the driver door, the first press on the bottom of the cap (2) unlocks that door; press again and lift the key upward. within five seconds to unlock all passenger doors. See Remote 3. Move the cap (2) rearward and Keyless Entry (RKE) System remove. 0 Operation 8. 4. Use the key in the cylinder. Driver Door Key Lock Cylinder To replace the cap: Access (In Case of Dead 1. Pull the door handle (1) to the Battery) open position and hold it open until cap installation is complete.
To access the driver door key lock cylinder: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
18 Keys, Doors, and Windows 3. Slide the cap forward and Power Door Locks Delayed locking can only be turned press the forward edge to on when the Unlocked Door Anti install the cap in place. Lock Out feature has been 4. Release the door handle. turned off. 5. Check that the cap is secure. When delayed locking is active and Q is pressed on the door lock Free-Turning Locks switch while the door is open, a The door key lock cylinder turns chime will sound three times. freely when either the wrong key is When all the doors are closed, the used, or the correct key is not fully doors will lock automatically after inserted. The free-turning door lock five seconds. If a door is reopened feature prevents the lock from being before five seconds have elapsed, forced open. To reset the lock, turn the five-second timer will reset once it to the vertical position with the all the doors are closed again. correct key fully inserted. Remove the key and insert it again. If this Q : Press to lock the doors. Press Q on the door lock switch does not reset the lock, turn the key K : Press to unlock the doors. again or press Q on the RKE halfway around in the cylinder and transmitter to override this feature repeat the reset procedure. Delayed Locking and lock the doors immediately. This feature delays the locking of Automatic Door Locks the doors until five seconds after all doors are closed. The doors will lock automatically when all doors are closed, the This feature is activated through ignition is on, and the vehicle is vehicle personalization. See Vehicle shifted out of P (Park). Personalization 0 113. If a vehicle door is unlocked and then opened and closed, the doors will lock either when your foot is Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 19 removed from the brake or the Lockout Protection Override vehicle speed becomes faster than Lockout protection can be manually 13 km/h (8 mph). overridden with the driver door open To unlock the doors: by pressing and holding Q on the . Press K on the power door lock power door lock switch. switch. Unlocked Door Anti-Lockout . Shift the transmission into If Unlocked Door Anti-Lockout is P (Park). turned on and the vehicle is off, the Automatic door locking cannot be driver door is open, and locking is disabled. Automatic door unlocking requested, all the doors will lock and can be programmed. See Vehicle the driver door will remain open. Personalization 0 113. Press the button again to lock the Press Z { to activate the safety driver door. The Unlocked Door locks on the rear doors. The Lockout Protection Anti-Lockout feature can be turned indicator light in the switch will on or off. See Vehicle illuminate when activated. When the vehicle is on or in ACC/ Personalization 0 113. ACCESSORY and the power door The rear door power windows are lock switch is pressed with the also disabled. See Power Windows Safety Locks 0 driver door open, all doors will lock 26. and only the driver door will unlock. The rear door safety locks prevent { passengers from opening the rear Press Z again to deactivate the If the vehicle is off and locking is doors from inside the vehicle. safety locks. requested while a door is open, If a rear door handle is being pulled when all doors are closed the at the same time the safety lock is vehicle will check for RKE deactivated, that door will remain transmitters inside. If an RKE locked and the indicator light may transmitter is detected and the flash. Release the handle, then number of RKE transmitters has not press the safety lock twice to reduced, the driver door will unlock. deactivate the safety locks. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
20 Keys, Doors, and Windows . Press | with the transmission Doors Warning (Continued) in P (Park). Trunk and set the fan speed to the . Press and hold Y on the RKE highest setting. See transmitter. { Warning “Climate Control Systems” in the Index. . If equipped, press the touch pad on the underside of the trunk lid Exhaust gases can enter the If the vehicle is equipped . after unlocking all doors. vehicle if it is driven with the with a power liftgate, disable liftgate, hatch/trunk open, or with the power liftgate function. The RKE transmitter must be within any objects that pass through the 1 m (3 ft) of the trunk. Press the For more information about seal between the body and the touch pad on the underside of the carbon monoxide, see Engine hatch/trunk or liftgate. Engine trunk lid and lift to open. See Exhaust 0 157. exhaust contains carbon Remote Keyless Entry (RKE) 0 monoxide (CO) which cannot be System Operation 8. seen or smelled. It can cause When closing the trunk, use the unconsciousness and even death. pull cup. If the vehicle must be driven with Emergency Trunk Release the liftgate or hatch/trunk open: Handle . Close all of the windows. . Fully open the air outlets on Caution or under the instrument Do not use the emergency trunk panel. release handle as a tie-down or . Adjust the climate control anchor point when securing items system to a setting that in the trunk as it could damage brings in only outside air the handle. (Continued) To open the trunk: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 21 Vehicle Security On Solid : Vehicle is secured during the delay to arm the system. This vehicle has theft-deterrent Fast Flash : Vehicle is unsecured. features; however, they do not make A door, the hood, or the trunk the vehicle impossible to steal. is open. Vehicle Alarm System Slow Flash : Alarm system is armed. This vehicle has an anti-theft alarm system. Arming the Alarm System 1. Close the trunk and the hood. Turn off the vehicle. If equipped, there is a 2. Lock the vehicle in one of glow-in-the-dark emergency trunk three ways: release handle on the trunk lid. This . Use the RKE transmitter. handle will glow following exposure to light. Pull the release handle to . Use the Keyless Access open the trunk from the inside. system. After use, return to the stored . With a door open, press the position. inside Q. 3. After 30 seconds the alarm system will arm, and the The indicator light, on the indicator light will begin to instrument panel near the slowly flash indicating the windshield, indicates the status of alarm system is operating. the system: Pressing Q on the RKE Off : Alarm system is disarmed. transmitter a second time will Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
22 Keys, Doors, and Windows bypass the 30-second delay . Unlock the vehicle using the Immobilizer and immediately arm the alarm Keyless Access system. system. See Radio Frequency Statement . Start the vehicle. 0 300. If the driver door is opened without To avoid setting off the alarm by first unlocking with the RKE accident: Immobilizer Operation transmitter, the lights will flash to indicate pre-alarm. If the vehicle is . Lock the vehicle after all This vehicle has a passive not started, or the door is not occupants have left the vehicle theft-deterrent system. and all doors are closed. unlocked by pressing K on the RKE The system does not have to be transmitter during the 10–second . Always unlock a door with the manually armed or disarmed. pre-alarm, the alarm will be RKE transmitter or use the The vehicle is automatically activated. Keyless Access system. immobilized when the vehicle is If a door, the hood, or the trunk is Unlocking the driver door with the turned off. opened without first disarming the key will not disarm the system or The immobilization system is system, the turn signals will flash for turn off the alarm. disarmed when ENGINE START/ about 30 seconds. The alarm STOP is pressed and a valid RKE system will then re-arm to monitor How to Detect a Tamper transmitter is found in the vehicle. for the next unauthorized event. Condition The theft-deterrent alarm system will If K is pressed on the transmitter not arm if the doors are locked with and the lights flash three times, an the key. alarm occurred previously while the alarm system was armed. Disarming the Alarm System If the alarm has been activated, a To disarm the alarm system or turn message will appear on the Driver off the alarm if it has been activated: Information Center (DIC). The security light in the instrument . Press K on the RKE transmitter. cluster comes on when there is a problem with arming or disarming the theft-deterrent system. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 23 The system has one or more service. See your dealer who can Exterior Mirrors transmitters matched to an service the theft-deterrent system immobilizer control unit in your and have a new transmitter vehicle. Only a correctly matched programmed to the vehicle. Convex Mirrors transmitter will start the vehicle. Do not leave the transmitter or If the transmitter is ever damaged, device that disarms or deactivates { Warning you may not be able to start your the theft-deterrent system in the vehicle. A convex mirror can make things, vehicle. like other vehicles, look farther When trying to start the vehicle, the away than they really are. If you security light comes on briefly when cut too sharply into the right lane, the ignition is turned on. you could hit a vehicle on the If the engine does not start and the right. Check the inside mirror or security light stays on, there is a glance over your shoulder before problem with the system. Turn the changing lanes. vehicle off and try again.
If the RKE transmitter appears to be The passenger side mirror is convex undamaged, try another transmitter. shaped. A convex mirror's surface is Or, you may try placing the curved so more can be seen from transmitter in the transmitter pocket the driver seat. in the center console. See “Starting the Vehicle with a Low Transmitter Battery or Wireless Interference” under Remote Keyless Entry (RKE) System Operation 0 8. If the engine does not start with the other transmitter or when the transmitter is in the pocket in the center console, your vehicle needs Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
24 Keys, Doors, and Windows Power Mirrors Side Blind Zone Alert (SBZA) wash. To fold, pull the mirror toward The vehicle may have SBZA. See the vehicle. Push the mirror outward Side Blind Zone Alert (SBZA) 0 181. to return it to the original position. Lane Change Alert (LCA) Heated Mirrors The vehicle may have LCA. See If equipped with heated mirrors: Lane Change Alert (LCA) 0 182. K : The rear window defogger also Turn Signal Indicator heats the outside mirrors. The vehicle may have a turn signal See Dual Automatic Climate Control indicator on the mirror housings. System 0 133. The indicator will flash when a turn signal or the hazard warning Automatic Dimming flashers are used. Mirror 1. Move the selector switch to L Puddle Light (Left) or R (Right) to choose The vehicle has an automatic the driver or passenger mirror. The vehicle may have a puddle light dimming outside mirror on the driver on the mirror housings. The light will side. The mirror will adjust for the 2. Press one of the four arrows to illuminate the ground when the door glare of headlamps behind you. move the mirror. is opened. 3. Move the selector switch to ) Reverse Tilt Mirrors Folding Mirrors to deselect the mirror. If equipped with memory seats, the Memory Mirrors Manual Folding Mirrors passenger and/or driver mirror tilts to a preselected position when the The vehicle may have memory The vehicle has manual folding vehicle is in R (Reverse). This 0 mirrors. See Memory Seats 37. mirrors. These mirrors can be folded allows the curb to be seen when inward to prevent damage when parallel parking. going through an automatic car Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 25 The mirror(s) return to the original Interior Mirrors Windows position when: . The vehicle is shifted out of Interior Rearview Mirrors { Warning R (Reverse), or remains in Adjust the rearview mirror for a clear R (Reverse) for about Never leave a child, a helpless view of the area behind the vehicle. 30 seconds. adult, or a pet alone in a vehicle, . The ignition is turned off. Do not spray glass cleaner directly especially with the windows on the mirror. Use a soft towel closed in warm or hot weather. . The vehicle is driven in dampened with water. They can be overcome by the R (Reverse) above a set speed. extreme heat and suffer To turn this feature on or off, see Manual Rearview Mirror permanent injuries or even death Vehicle Personalization 0 113. If equipped, push the tab forward for from heat stroke. daytime use and pull it for nighttime use to avoid glare from the headlamps from behind. Automatic Dimming Rearview Mirror If equipped, the mirror will automatically reduce the glare of the headlamps from behind. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
26 Keys, Doors, and Windows The vehicle aerodynamics are Window Lockout designed to improve fuel economy performance. This may result in a pulsing sound when either rear window is down and the front windows are up. To reduce the sound, open either a front window or the sunroof, if equipped. Power Windows
{ Warning Power windows work when the Children could be seriously ignition is on, in ACC/ACCESSORY, injured or killed if caught in the or when Retained Accessory Power This feature stops the rear window path of a closing window. Never (RAP) is active. See Retained switches from working. leave the Remote Keyless Entry Accessory Power (RAP) 0 155. (RKE) transmitter in a vehicle with . Press Z { to engage the rear Using the window switch, press to children. When there are children window lockout feature. The rear open or pull to close the window. in the rear seat, use the window door safety locks are also lockout switch to prevent The windows may be temporarily enabled. See Safety Locks 0 19. operation of the windows. See disabled if they are used repeatedly The indicator light is on when Keys 0 7. within a short time. engaged. . Press Z { again to disengage. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 27 Window Express Movement Automatic Reversal System 1. Close all doors. All windows can be opened without Override 2. Turn the ignition on or to ACC/ holding the window switch. Press ACCESSORY. the switch down fully and quickly { Warning 3. Partially open the window to be release to express open the If automatic reversal system programmed. Then close it and window. continue to pull the switch override is active, the window will briefly after the window has If equipped, pull the window switch not reverse automatically. You or up fully and quickly release to fully closed. others could be injured and the express close the window. window could be damaged. 4. Open the window and continue Briefly press or pull the window Before using automatic reversal to press the switch briefly after switch in the same direction to stop system override, make sure that the window has fully opened. that window’s express movement. all people and obstructions are Sun Visors Window Automatic Reversal clear of the window path. System The express-close feature will When the engine is on, override the reverse window movement if it automatic reversal system by pulling comes in contact with an object. and holding the window switch if Extreme cold or ice could cause the conditions prevent it from closing. window to auto-reverse. The Programming the Power window will operate normally after Windows the object or condition is removed. Programming may be necessary if the vehicle battery has been Pull the sun visor down to block disconnected or discharged. If the glare. Detach the sun visor from the window is unable to express-up, center mount to pivot to the side program each express-close window, or to extend along the rod. window: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
28 Keys, Doors, and Windows Roof Sunroof Switch sunroof is open, the sunshade will Express-Open/Express-Close : express-close just short of the open Sunroof Fully press and release D to sunroof. If equipped with a sunroof, the express-open the sunroof. Fully Open/Close (Manual Mode) : Press and hold the front or rear of ignition must be on or in ACC/ press and release g to ACCESSORY, or Retained Q to open or close the sunshade. express-close the sunroof. Accessory Power (RAP) must be Release the switch to stop at the active to operate the sunroof and Open/Close (Manual Mode) : desired position. power sunshade. See Retained Press and hold D to open the Accessory Power (RAP) 0 155. Automatic Reversal System sunroof. Release D at the desired The sunroof has an automatic position to stop movement. Press reversal system that is only active and hold g to close the sunroof. when the sunroof is operated in express-close mode. Vent Feature : Press D to the first If an object is in the path while detent to open the vent. Press g express closing, the reversal system to the first detent to close the vent. will detect an object, stop, and open The sunshade partially opens and the sunroof again. closes automatically during the vent If frost or other conditions prevent operation. closing, override the feature by closing the sunroof in manual Sunshade Switch mode. To stop movement, release 1. Sunroof Switch Express-Open/Express-Close : the switch. 2. Sunshade Switch Fully press and release the front or rear of Q to express-open or express-close the sunshade. If the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Keys, Doors, and Windows 29
Dirt and debris may collect on the sunroof seal or in the track. This could cause an issue with sunroof operation or noise. It could also plug the water drainage system. Periodically open the sunroof and remove any obstacles or loose debris. Wipe the sunroof seal and roof sealing area using a clean cloth, mild soap, and water. Do not remove grease from the sunroof. If water is seen dripping into the water drainage system, this is normal. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
30 Seats and Restraints Replacing Seat Belt System Replacing LATCH System Parts Seats and Parts after a Crash ...... 51 After a Crash ...... 78 Restraints Securing Child Restraints (With Airbag System the Seat Belt in the Airbag System ...... 51 Rear Seat) ...... 78 Where Are the Airbags? ...... 53 Securing Child Restraints (With Head Restraints When Should an Airbag Head Restraints ...... 31 the Seat Belt in the Inflate? ...... 54 Front Seat) ...... 80 Front Seats What Makes an Airbag Seat Adjustment ...... 34 Inflate? ...... 55 Power Seat Adjustment ...... 35 How Does an Airbag Lumbar Adjustment ...... 36 Restrain? ...... 56 Reclining Seatbacks ...... 36 What Will You See after an Memory Seats ...... 37 Airbag Inflates? ...... 56 Heated and Ventilated Front Passenger Sensing System . . . 57 Seats ...... 40 Servicing the Airbag-Equipped Vehicle ...... 62 Rear Seats Adding Equipment to the Rear Seats ...... 42 Airbag-Equipped Vehicle . . . . . 62 Airbag System Check ...... 63 Seat Belts Replacing Airbag System Parts Seat Belts ...... 43 after a Crash ...... 63 How to Wear Seat Belts Properly ...... 44 Child Restraints Lap-Shoulder Belt ...... 46 Older Children ...... 64 Seat Belt Use During Infants and Young Children . . . . 65 Pregnancy ...... 49 Child Restraint Systems ...... 68 Seat Belt Extender ...... 50 Where to Put the Restraint . . . . . 69 Safety System Check ...... 50 Lower Anchors and Tethers for Seat Belt Care ...... 50 Children (LATCH System) . . . . 70 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 31 Head Restraints
{ Warning
With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly. Adjust the head restraint so that the To raise or lower the head restraint, If your vehicle has rear head top of the restraint is at the same press the button on the side of the restraints that fold down, always height as the top of the occupant's head restraint, and pull up or push return them to the full upright head. This position reduces the the head restraint down and release position whenever an occupant is chance of a neck injury in a crash. the button. Pull and push on the seated in the seat. head restraint after the button is Front Seats released to make sure it is locked in The vehicle's front seats have place. adjustable head restraints in the The front seat outboard head outboard seating positions. restraints are not removable. Two-Way Head Restraints Four-Way Head Restraints The height of the head restraint can The height of the head restraint can be adjusted. be adjusted. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
32 Seats and Restraints The height of the head restraint can be adjusted. Pull the head restraint up to raise it. Try to move the head restraint to make sure that it is locked in place.
To raise or lower the head restraint, To adjust the head restraint forward press the button on the side of the or rearward, press the button on the head restraint, and pull up or push side of the head restraint and move the head restraint down and release it forward or rearward until the the button. Pull and push on the desired locking position is reached. head restraint after the button is Try to move the head restraint after released to make sure that it is the button is released to make sure To lower the head restraint, press locked in place. that it is locked in place. the button, located on the top of the The fore and aft position of the head The front seat outboard head seatback, and push the head restraint can be adjusted. restraints are not removable. restraint down. Try to move the head restraint after the button is Rear Seats released to make sure that it is locked in place. The vehicle's rear seats have adjustable head restraints in the outboard seating positions. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 33 Always adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant's head. The rear seat outboard head restraints are not intended to be removed. If removal is required see your dealer for assistance with removal. In the event of an emergency, the following can be used as removal and installation instructions. Store the removed On some models, the rear head head restraints in a secure place. 2. Press both buttons on the head restraints can be folded forward to Reinstall the head restraints before restraint posts at the same allow for better visibility when the the seating position is occupied. time, and pull up on the head rear seat is unoccupied. To fold the Head Restraint Removal and restraint. head restraint, grasp the top of the Reinstallation 3. Store the head restraint in a head restraint and pull the head secure place. restraint forward and down until it To remove the head restraint: locks in place. 1. Partially fold the seatback { Warning When an occupant or child restraint forward. See Rear Seats 0 42 is in the seat, always return the for additional information. With head restraints that are not head restraint to the full upright installed and adjusted properly, position. Push down on the head there is a greater chance that restraint to release the locking occupants will suffer a neck/ mechanism. Then, pull the head spinal injury in a crash. Do not restraint up and push it rearward until it is in the full upright position. (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
34 Seats and Restraints If necessary, press the height Front Seats Warning (Continued) adjustment release button to further lower the head restraint. drive until the head restraints for See Rear Seats 0 42. Seat Adjustment all occupants are installed and adjusted properly. 3. Try to move the head restraint to make sure that it is locked in { Warning place. To reinstall the head restraint: You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving. Adjust the driver seat only when the vehicle is not moving.
1. Insert the head restraint posts into the holes in the top of the seatback. The notches on the posts must face the driver side of the vehicle. To adjust a manual seat: 2. Push the head restraint down. 1. Pull the handle at the front of the seat. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 35 2. Slide the seat to the desired Power Seat Adjustment position and release the handle. { Warning 3. Try to move the seat back and forth to be sure it is locked in You can lose control of the place. vehicle if you try to adjust a driver seat while the vehicle is moving. Seat Height Adjuster Adjust the driver seat only when the vehicle is not moving.
{ Warning To adjust the seat: The power seats will work with . Move the seat forward or the ignition off. Children could rearward by sliding the control operate the power seats and be forward or rearward. injured. Never leave children . Raise or lower the front part of alone in the vehicle. the seat cushion by moving the front of the control up or down. . Raise or lower the seat by Press and hold the top or bottom of moving the rear of the control up the switch to raise or lower the seat. or down. Release the switch when the desired height is reached. To adjust the seatback, see Reclining Seatbacks 0 36. To adjust the lumbar support, see Lumbar Adjustment 0 36. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
36 Seats and Restraints Lumbar Adjustment Reclining Seatbacks
{ Warning
Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the seat belts cannot do their job. The shoulder belt will not be against your body. Instead, it will be in front of you. In a crash, you Do not have a seatback reclined if could go into it, receiving neck or the vehicle is moving. other injuries. To adjust the lumbar support, Manual Reclining Seatbacks if equipped: The lap belt could go up over your abdomen. The belt forces . Press and hold the control would be there, not at your pelvic { Warning forward to increase or rearward bones. This could cause serious to decrease lumbar support. If either seatback is not locked, it internal injuries. . If equipped with manual recline, could move forward in a sudden press and hold the top of the For proper protection when the stop or crash. That could cause control to increase or the bottom vehicle is in motion, have the injury to the person sitting there. of the control to decrease the seatback upright. Then sit well Always push and pull on the lumbar support. back in the seat and wear the seatbacks to be sure they are seat belt properly. locked. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 37 2. Push and pull on the seatback Memory Seats to make sure it is locked. Power Reclining Seatbacks
To recline a manual seatback: 1. Lift the lever. If equipped, memory seats allow two 2. Move the seatback to the drivers to save and recall their desired position, and then unique seat positions for driving the release the lever to lock the To adjust a power seatback, vehicle, and a shared exit position seatback in place. if equipped: for getting out of the vehicle. Other 3. Push and pull on the seatback . Tilt the top of the control feature positions may also be to make sure it is locked. rearward to recline. saved, such as power mirrors and To return the seatback to the upright . Tilt the top of the control forward power steering wheel, if equipped. position: to raise. Memory positions are linked to RKE transmitter 1 or 2 for automatic 1. Lift the lever fully without memory recalls. applying pressure to the seatback, and the seatback will Before saving, adjust all available return to the upright position. memory feature positions. Turn the ignition on and then press and release SET; a beep will sound. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
38 Seats and Restraints Then immediately press and hold 1, Memory adjustments may not be . See Vehicle Personalization 2, or B (Exit) until two beeps available upon delivery or after 0 113 for additional setting sound. To manually recall these service until steps in “Saving information. Memory Positions section are positions, press and hold 1, 2, or B ” performed. Identifying Driver Number until the saved position is reached. To identify the driver number: Follow the instructions under Vehicle Personalization Settings “Saving Memory Positions.” 1. Start the vehicle with a different . To have the Auto Memory Recall key or RKE transmitter. The The vehicle identifies the current movement begin when the DIC should display the driver driver’s RKE transmitter number vehicle is started, select the number; 1 or 2. Turn the (1–8). See Remote Keyless Entry Settings menu, then Vehicle, 0 ignition off and remove the key (RKE) System Operation 8. Only then Comfort and Convenience, or RKE transmitter from the RKE transmitters 1 and 2 can be and then Auto Memory Recall. vehicle. used for automatic memory recalls. Select On or Off. See “Auto A Driver Information Center (DIC) Memory Recall” later in this 2. Start the vehicle with the initial welcome message indicating the section. key or RKE transmitter. The DIC should display the other transmitter number may display for . To begin Easy Exit Recall the first few ignition cycles following driver number not shown in movement when the ignition is Step 1. a transmitter change. For Auto turned off and the driver door is Memory Recall to work properly, opened, or when the ignition is Saving Memory Positions save the positions to the memory turned off with the driver door button (1 or 2) matching the RKE Read these instructions completely already opened, select the before saving memory positions. transmitter number displayed in the Settings menu, then Vehicle, DIC welcome message. Carry the then Comfort and Convenience, To save preferred driving positions linked RKE transmitter when and then Easy Exit Options. 1 and 2: entering the vehicle. Select On or Off. See “Easy Exit 1. Turn the ignition on or to ACC/ Recall” later in this section. ACCESSORY. A DIC welcome message may indicate driver number 1 or 2. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 39 2. Adjust all available memory Save preferred memory feature positions saved to the same features to the desired driving positions to both 1 and 2 if you are memory button number 1 or 2 are position. the only driver. automatically recalled when the 3. Press and release SET; a beep ignition is turned on, or turned from Manually Recalling Memory off to ACC/ACCESSORY. RKE will sound. Positions transmitters 3–8 will not provide 4. Immediately press and hold the Press and hold 1, 2, or B to recall automatic memory recalls. 1 or 2 memory button matching the previously saved memory To turn Auto Memory Recall on or the above DIC welcome positions. message until two beeps off, see "Vehicle Personalization sound. To stop Manual Memory Recall Settings" previously in this section B and Vehicle Personalization 0 113. If too much time passes movement, release 1, 2, or or between releasing SET and press any of the following controls: The shift lever must be in P (Park) to start Auto Memory Recall. Auto pressing 1, the memory . Power seat position will not be saved and Memory Recall will complete if the two beeps will not sound. . Memory SET vehicle is shifted out of P (Park) Repeat Steps 3 and 4. . Power mirror, with the driver or prior to reaching the saved memory position. 1 or 2 corresponds to the driver passenger side mirror selected To stop Auto Memory Recall number. See “Identifying Driver . Power steering wheel, movement, turn the ignition off or Number” previously in this if equipped section. press any of the following controls: Auto Memory Recall . Power seat 5. Repeat Steps 1–4 for a second driver using 1 or 2. The vehicle identifies the number of B the current driver’s RKE transmitter . Memory SET, 1, 2, or To save the position for B and (1–8). See Remote Keyless Entry . Power mirror, with the driver or 0 easy exit features, repeat Steps 1–4 (RKE) System Operation 8. If the passenger side mirror selected using B. This saves the position RKE transmitter is 1 or 2, and Auto Memory Recall is programmed on in . Power steering wheel, for getting out of the vehicle. vehicle personalization, the if equipped Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
40 Seats and Restraints If the saved memory seat position To stop Easy Exit Recall movement, Heated and Ventilated does not automatically recall or press any of the following memory recalls to the wrong positions, the controls: Front Seats driver’s RKE transmitter number (1 . Power seat or 2) may not match the memory { Warning button number that positions were . Memory SET, 1, 2, or B saved to. Try saving the position to If temperature change or pain to the other memory button or try the . Power mirror, with the driver or the skin cannot be felt, the seat other RKE transmitter. passenger side mirror selected heater may cause burns. To . Power steering wheel, reduce the risk of burns, use care Easy Exit Recall if equipped when using the seat heater, Easy Exit Recall is not linked to an especially for long periods of RKE transmitter. The position saved Obstructions time. Do not place anything on to B is used for all drivers. To turn If something has blocked the driver the seat that insulates against Easy Exit Recall on or off, see seat and/or power steering wheel heat, such as a blanket, cushion, "Vehicle Personalization Settings" while recalling a memory position, cover, or similar item. This may previously in this section and the recall may stop. Remove the cause the seat heater to Vehicle Personalization 0 113. obstruction and try the recall again. overheat. An overheated seat If the memory position still does not heater may cause a burn or may If turned on, the position saved to recall, see your dealer for service. B is automatically recalled when damage the seat. one of the following occurs: . The vehicle is turned off and the driver door is opened within a short time. . The vehicle is turned off with the driver door open. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 41 An indicator light on the button turns The heated or ventilated seat on when the heated or ventilated indicator lights on the button do not seat is on. turn on during a remote start. Press the button once for the The heated seat temperature highest setting. With each press of performance of an unoccupied seat the button, the seat will change to may be reduced. This is normal. the next lower setting, and then to The heated or ventilated seats will the off setting. The lights near the not turn on during a remote start button indicate three for the highest unless they are enabled in the setting and one for the lowest. If the vehicle personalization menu. See heated seats are on high, the level Remote Vehicle Start 0 14 and may automatically be lowered after Vehicle Personalization 0 113. Heated and Ventilated Seat approximately 30 minutes. Buttons Shown, Heated Seat The passenger seat may take Buttons Similar longer to heat up. If equipped, the buttons are on the Remote Start Auto Heated and center console. To operate, the Ventilated Seats engine must be running. I During a remote start, the heated or : If equipped, press to heat the ventilated seats, if equipped, can be driver or passenger seatback only. turned on automatically. When it is J : Press to heat the driver or cold outside, the heated seats turn passenger seat cushion and on, and when it is hot outside the seatback. ventilated seats turn on. The heated C : If equipped, press to ventilate or ventilated seats are canceled the driver or passenger seat. when the ignition is turned on. Press A ventilated seat has a fan that pulls the button to use the heated or or pushes air through the seat. The ventilated seats after the vehicle is air is not cooled. started. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
42 Seats and Restraints Rear Seats the vehicle through the rear door and left the vehicle without the Rear Seat Reminder vehicle being shut off. If equipped, the message REAR The feature can be turned on or off. SEAT REMINDER LOOK IN REAR See Vehicle Personalization 0 113. SEAT displays under certain Folding the Seatback conditions indicating there may be an item or passenger in the rear Either side of the seatback can be seat. Check before exiting the folded for more cargo space. Fold a vehicle. seatback only when the vehicle is not moving. This feature will activate when a second row door is opened while Caution Rear Seat with Folding Head the vehicle is on or up to 10 minutes Restraints Shown, Non-Folding before the vehicle is turned on. Head Restraints Similar There will be an alert when the Folding a rear seat with the seat vehicle is turned off. The alert does belts still fastened may cause 1. Lift the lever on top of the not directly detect objects in the rear damage to the seat or the seat seatback to unlock it. seat; instead, under certain belts. Always unbuckle the seat belts and return them to their A tab near the seatback lever conditions, it detects when a rear raises when the seatback is normal stowed position before door is opened and closed, unlocked. indicating that there may be folding a rear seat. something in the rear seat. 2. Fold the seatback forward. The feature is active only once each To fold the seatback: Repeat the steps to fold the time the vehicle is turned on and off, other seatback, if desired. and will require reactivation by opening and closing the second row doors. There may be an alert even when there is nothing in the rear seat; for example, if a child entered Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 43 Raising the Seatback 1. Lift the seatback up and push it Seat Belts rearward to lock it in place. This section describes how to use { Warning A tab near the seatback lever seat belts properly, and some things retracts when the seatback is not to do. If either seatback is not locked, it locked in place. could move forward in a sudden stop or crash. That could cause 2. Push and pull the top of the { Warning seatback to be sure it is locked injury to the person sitting there. into position. Always push and pull on the Do not let anyone ride where a seatbacks to be sure they are 3. Repeat the steps to raise the seat belt cannot be worn properly. locked. other seatback, if necessary. In a crash, if you or your passenger(s) are not wearing When the seat is not in use, it seat belts, injuries can be much should be kept in the upright, locked position. worse than if you are wearing { Warning seat belts. You can be seriously injured or killed by hitting things A seat belt that is improperly inside the vehicle harder or by routed, not properly attached, being ejected from the vehicle. In or twisted will not provide the addition, anyone who is not protection needed in a crash. The buckled up can strike other person wearing the belt could be passengers in the vehicle. seriously injured. After raising the rear seatback, always check to be It is extremely dangerous to ride sure that the seat belts are in a cargo area, inside or outside properly routed and attached, and of a vehicle. In a collision, are not twisted. passengers riding in these areas are more likely to be seriously injured or killed. Do not allow To raise a seatback: (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
44 Seats and Restraints When riding in a vehicle, you travel Q: If my vehicle has airbags, why Warning (Continued) as fast as the vehicle does. If the should I have to wear seat vehicle stops suddenly, you keep belts? passengers to ride in any area of going until something stops you. the vehicle that is not equipped A: Airbags are supplemental It could be the windshield, the systems only. They work with with seats and seat belts. instrument panel, or the seat belts! seat belts — not instead of them. Always wear a seat belt, and When you wear a seat belt, you and Whether or not an airbag is check that all passenger(s) are the vehicle slow down together. provided, all occupants still have restrained properly too. There is more time to stop because to buckle up to get the most you stop over a longer distance and, protection. This vehicle has indicators as a when worn properly, your strongest Also, in nearly all states and in reminder to buckle the seat belts. bones take the forces from the seat all Canadian provinces, the law See Seat Belt Reminders 0 100. belts. That is why wearing seat belts requires wearing seat belts. makes such good sense. Why Seat Belts Work Questions and Answers About How to Wear Seat Belts Seat Belts Properly Q: Will I be trapped in the vehicle Follow these rules for everyone's after a crash if I am wearing a protection. seat belt? There are additional things to know A: You could be — whether you are about seat belts and children, wearing a seat belt or not. Your including smaller children and chance of being conscious infants. If a child will be riding in the during and after a crash, so you vehicle, see Older Children 0 64 or can unbuckle and get out, is Infants and Young Children 0 65. much greater if you are belted. Review and follow the rules for children in addition to the following rules. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 45 It is very important for all occupants this applies force to the strong to buckle up. Statistics show that pelvic bones and you would be unbelted people are hurt more often less likely to slide under the lap in crashes than those who are belt. If you slid under it, the belt wearing seat belts. would apply force on your There are important things to know abdomen. This could cause about wearing a seat belt properly. serious or even fatal injuries. . Wear the shoulder belt over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash.
{ Warning
You can be seriously injured, or even killed, by not wearing your seat belt properly.
. Sit up straight and always keep your feet on the floor in front of you (if possible). . Always use the correct buckle for your seating position. Never allow the lap or shoulder belt . Wear the lap part of the belt low to become loose or twisted. and snug on the hips, just touching the thighs. In a crash, Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
46 Seats and Restraints
{ Warning
The seat belt can be pinched if it is routed under plastic trim on the seat, such as trim around the rear seatback folding handle or side airbag. In a crash, pinched seat belts might not be able to provide adequate protection. Never allow seat belts to be routed under plastic trim pieces. Always use the correct buckle for your seating position. Lap-Shoulder Belt All seating positions in the vehicle have a lap-shoulder belt. The following instructions explain how to wear a lap-shoulder belt properly. 1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how, see “Seats” in the Index. Never wear the shoulder belt under both arms or behind your back. Never route the lap or shoulder belt over an armrest. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 47 feature stays engaged after letting the belt go back to stowed position on the seat, move the seat rearward or recline the seat until the shoulder belt retractor lock releases.
2. Pick up the latch plate and pull 3. Push the latch plate into the the belt across you. Do not let buckle until it clicks. it get twisted. Pull up on the latch plate to The lap-shoulder belt may lock make sure it is secure. If the if you pull the belt across you belt is not long enough, see very quickly. If this happens, let Seat Belt Extender 0 50. the belt go back slightly to Position the release button on unlock it. Then pull the belt the buckle so that the seat belt across you more slowly. If the webbing locks in the latch plate before it reaches the could be quickly unbuckled if If the shoulder portion of a buckle, tilt the latch plate flat to necessary. passenger belt is pulled out all unlock. 4. If equipped with a shoulder belt the way, the child restraint height adjuster, move it to the locking feature may be height that is right for you. See engaged. See Child Restraint “Shoulder Belt Height Adjuster” Systems 0 68. If this occurs, let the belt go back all the way and start again. If the locking Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
48 Seats and Restraints later in this section for Shoulder Belt Height Adjuster instructions on use and The vehicle has a shoulder belt important safety information. height adjuster for the driver and front outboard passenger seating positions. Adjust the height so the shoulder portion of the belt is on the shoulder and not falling off of it. The belt should be close to, but not contacting, the neck. Improper shoulder belt height adjustment could reduce the effectiveness of To unlatch the belt, push the button the seat belt in a crash. See How to on the buckle. The belt should Wear Seat Belts Properly 0 44. return to its stowed position. Always stow the seat belt slowly. 5. To make the lap part tight, pull If the seat belt webbing returns up on the shoulder belt. quickly to the stowed position, the retractor may lock and cannot be pulled out. If this happens, pull the seat belt straight out firmly to unlock the webbing, and then release it. If the webbing is still locked in the retractor, see your dealer. Before a door is closed, be sure the seat belt is out of the way. If a door is slammed against a seat belt, damage can occur to both the seat belt and the vehicle. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 49 Push down on the release button system will need to be replaced. Seat Belt Use During and move the height adjuster to the See Replacing Seat Belt System desired position. The adjuster can Parts after a Crash 0 51. Pregnancy be moved up by pushing the slider/ Do not sit on the outboard seat belt Seat belts work for everyone, trim up. After the adjuster is set to while entering or exiting the vehicle including pregnant women. Like all the desired position, try to move it or at any time while sitting in the occupants, they are more likely to down without pushing the release seat. Sitting on the seat belt can be seriously injured if they do not button to make sure it has locked damage the webbing and hardware. wear seat belts. into position. Rear Seat Belt Comfort Guides Seat Belt Pretensioners Rear seat belt comfort guides may This vehicle has seat belt provide added seat belt comfort for pretensioners for the front outboard older children who have outgrown occupants. Although the seat belt booster seats and for some adults. pretensioners cannot be seen, they When installed on a shoulder belt, are part of the seat belt assembly. the comfort guide positions the belt They can help tighten the seat belts away from the neck and head. during the early stages of a moderate to severe frontal, near Comfort guides are available frontal, or rear crash if the threshold through your dealer for the rear conditions for pretensioner outboard seating positions. activation are met. Seat belt Instructions are included with the pretensioners can also help tighten comfort guides. A pregnant woman should wear a the seat belts in a side crash or lap-shoulder belt, and the lap rollover event. portion should be worn as low as possible, below the rounding, Pretensioners work only once. If the throughout the pregnancy. pretensioners activate in a crash, the pretensioners and probably The best way to protect the fetus is other parts of the vehicle's seat belt to protect the mother. When a seat belt is worn properly, it is more likely Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
50 Seats and Restraints that the fetus will not be hurt in a Safety System Check Seat Belt Care crash. For pregnant women, as for anyone, the key to making seat Periodically check the seat belt Keep belts clean and dry. belts effective is wearing them reminder, seat belts, buckles, latch Seat belts should be properly cared properly. plates, retractors, shoulder belt for and maintained. height adjusters (if equipped), and Seat Belt Extender seat belt anchorages to make sure Seat belt hardware should be kept they are all in working order. Look dry and free of dust or debris. As If the vehicle's seat belt will fasten for any other loose or damaged seat necessary, exterior hard surfaces around you, you should use it. belt system parts that might keep a and seat belt webbing may be lightly cleaned with mild soap and water. But if a seat belt is not long enough, seat belt system from performing Ensure there is not excessive dust your dealer will order you an properly. See your dealer to have it or debris in the mechanism. If dust extender. When you go in to order it, repaired. Torn, frayed, or twisted or debris exists in the system please take the heaviest coat you will wear, seat belts may not protect you in a see the dealer. Parts may need to so the extender will be long enough crash. Torn or frayed seat belts can be replaced to ensure proper for you. To help avoid personal rip apart under impact forces. If a functionality of the system. injury, do not let someone else use belt is torn or frayed, have it it, and use it only for the seat it is replaced immediately. If a belt is made to fit. The extender has been twisted, it may be possible to { Warning designed for adults. Never use it for untwist by reversing the latch plate securing child restraints. For more on the webbing. If the twist cannot Do not bleach or dye seat belt information on the proper use and fit be corrected, ask your dealer to webbing. It may severely weaken of seat belt extenders see the fix it. the webbing. In a crash, they instruction sheet that comes with Make sure the seat belt reminder might not be able to provide the extender. light is working. See Seat Belt adequate protection. Clean and Reminders 0 100. rinse seat belt webbing only with mild soap and lukewarm water. Keep seat belts clean and dry. See Allow the webbing to dry. Seat Belt Care 0 50. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 51 Replacing Seat Belt New parts and repairs may be Airbag System necessary even if the seat belt System Parts after a system was not being used at the The vehicle has the following Crash time of the crash. airbags: Have the seat belt pretensioners . A frontal airbag for the driver { Warning checked if the vehicle has been in a . A frontal airbag for the front crash, or if the airbag readiness light outboard passenger A crash can damage the seat belt stays on after you start the vehicle system in the vehicle. A damaged or while you are driving. See Airbag . A knee airbag for the driver seat belt system may not properly Readiness Light 0 101. . A knee airbag for the front protect the person using it, outboard passenger resulting in serious injury or even death in a crash. To help make . A seat-mounted side impact sure the seat belt systems are airbag for the driver working properly after a crash, . A seat-mounted side impact have them inspected and any airbag for the front outboard necessary replacements made as passenger soon as possible. . Seat-mounted side impact airbags for the second row After a minor crash, replacement of outboard passengers seat belts may not be necessary. . A roof-rail airbag for the driver But the seat belt assemblies that and the passenger seated were used during any crash may directly behind the driver have been stressed or damaged. See your dealer to have the seat . A roof-rail airbag for the front belt assemblies inspected or outboard passenger and the replaced. passenger seated directly behind the front outboard passenger Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
52 Seats and Restraints All vehicle airbags have the word AIRBAG on the trim or on a label { Warning { Warning near the deployment opening. You can be severely injured or Because airbags inflate with great For frontal airbags, the word killed in a crash if you are not force and faster than the blink of AIRBAG is on the center of the wearing your seat belt, even with an eye, anyone who is up steering wheel for the driver and on airbags. Airbags are designed to against, or very close to, any the instrument panel for the front work with seat belts, not replace airbag when it inflates can be outboard passenger. them. Also, airbags are not seriously injured or killed. Do not For knee airbags, the word AIRBAG designed to inflate in every crash. sit unnecessarily close to any is on the lower part of the In some crashes seat belts are airbag, as you would be if sitting instrument panel. the only restraint. See When on the edge of the seat or leaning For seat-mounted side impact Should an Airbag Inflate? 0 54. forward. Seat belts help keep you airbags, the word AIRBAG is on the Wearing your seat belt during a in position before and during a side of the seatback or side of the crash helps reduce your chance crash. Always wear a seat belt, seat closest to the door. of hitting things inside the vehicle even with airbags. The driver should sit as far back as possible For roof-rail airbags, the word or being ejected from it. Airbags while still maintaining control of AIRBAG is on the ceiling or trim. are “supplemental restraints” to the vehicle. The seat belts and Airbags are designed to supplement the seat belts. Everyone in the vehicle should wear a seat belt the front outboard passenger the protection provided by seat airbags are most effective when belts. Even though today's airbags properly, whether or not there is an airbag for that person. you are sitting well back and are also designed to help reduce upright in the seat with both feet the risk of injury from the force of an on the floor. inflating bag, all airbags must inflate very quickly to do their job. (Continued) Here are the most important things to know about the airbag system: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 53 There is an airbag readiness light Warning (Continued) on the instrument cluster, which shows the airbag symbol. The Occupants should not lean on or system checks the airbag electrical sleep against the door or side system for malfunctions. The light windows in seating positions with tells you if there is an electrical seat-mounted side impact airbags problem. See Airbag Readiness and/or roof-rail airbags. Light 0 101. Where Are the Airbags? { Warning
Children who are up against, The driver knee airbag is below the or very close to, any airbag when steering column. The front outboard it inflates can be seriously injured passenger knee airbag is below the or killed. Always secure children glove box. properly in the vehicle. To read how, see Older Children 0 64 or Infants and Young Children 0 65.
The driver frontal airbag is in the center of the steering wheel. The front outboard passenger frontal airbag is in the passenger side instrument panel. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
54 Seats and Restraints
Warning (Continued)
inflating airbag must be kept clear. Do not put anything between an occupant and an airbag, and do not attach or put anything on the steering wheel hub or on or near any other airbag covering. Do not use seat accessories that block the inflation path of a Driver Side Shown, Passenger Rear Seat Driver Side Shown, seat-mounted side impact airbag. Side Similar Passenger Side Similar Never secure anything to the roof The driver and front outboard On vehicles with second row of a vehicle with roof-rail airbags passenger seat-mounted side seat-mounted side impact airbags, by routing a rope or tie‐down impact airbags are in the side of the they are in the sides of the rear through any door or window seatbacks closest to the door. seatback closest to the door. opening. If you do, the path of an The roof-rail airbags for the driver, inflating roof-rail airbag will be front outboard passenger, and { Warning blocked. second row outboard passengers are in the ceiling above the side If something is between an windows. occupant and an airbag, the When Should an Airbag airbag might not inflate properly Inflate? or it might force the object into that person causing severe injury This vehicle is equipped with 0 or even death. The path of an airbags. See Airbag System 51. Airbags are designed to inflate if the (Continued) impact exceeds the specific airbag Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 55 system's deployment threshold. whether the object is fixed or Roof-rail airbags are designed to Deployment thresholds are used to moving, rigid or deformable, narrow inflate in moderate to severe side predict how severe a crash is likely or wide. crashes depending on the location to be in time for the airbags to Frontal airbags are not intended to of the impact. In addition, these inflate and help restrain the inflate during vehicle rollovers, rear roof-rail airbags are designed to occupants. The vehicle has impacts, or in many side impacts. inflate during a rollover or in a electronic sensors that help the severe frontal impact. Roof-rail airbag system determine the In addition, the vehicle has airbags are not designed to inflate in severity of the impact. Deployment advanced technology frontal rear impacts. Both roof-rail airbags thresholds can vary with specific airbags. Advanced technology will inflate when either side of the vehicle design. frontal airbags adjust the restraint vehicle is struck or if the sensing according to crash severity. Frontal airbags are designed to system predicts that the vehicle is inflate in moderate to severe frontal Knee airbags are designed to inflate about to roll over on its side, or in a or near frontal crashes to help in moderate to severe frontal or severe frontal impact. reduce the potential for severe near frontal impacts. Knee airbags In any particular crash, no one can injuries, mainly to the driver's or are not designed to inflate during say whether an airbag should have front outboard passenger's head vehicle rollovers, in rear impacts, inflated simply because of the and chest. or in many side impacts. vehicle damage or repair costs. Whether the frontal airbags will or Seat-mounted side impact airbags should inflate is not based primarily are designed to inflate in moderate What Makes an Airbag on how fast the vehicle is traveling. to severe side crashes depending Inflate? It depends on what is hit, the on the location of the impact. In a deployment event, the sensing direction of the impact, and how Seat-mounted side impact airbags system sends an electrical signal quickly the vehicle slows down. are not designed to inflate in frontal impacts, near frontal impacts, triggering a release of gas from the Frontal airbags may inflate at rollovers, or rear impacts. inflator. Gas from the inflator fills the different crash speeds depending on A seat-mounted side impact airbag airbag causing the bag to break out whether the vehicle hits an object is designed to inflate on the side of of the cover. The inflator, the airbag, straight on or at an angle, and the vehicle that is struck. and related hardware are all part of the airbag module. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
56 Seats and Restraints For airbag locations, see Where Are But airbags would not help in many airbags. Airbag inflation does not the Airbags? 0 53. types of collisions, primarily prevent the driver from seeing out of because the occupant's motion is the windshield or being able to steer How Does an Airbag not toward those airbags. See When the vehicle, nor does it prevent Restrain? Should an Airbag Inflate? 0 54. people from leaving the vehicle. Airbags should never be regarded In moderate to severe frontal or as anything more than a supplement { Warning near frontal collisions, even belted to seat belts. occupants can contact the steering When an airbag inflates, there wheel or the instrument panel. In What Will You See after may be dust in the air. This dust moderate to severe side collisions, could cause breathing problems even belted occupants can contact an Airbag Inflates? for people with a history of the inside of the vehicle. After frontal, knee, and asthma or other breathing trouble. Airbags supplement the protection seat-mounted side impact airbags To avoid this, everyone in the provided by seat belts by inflate, they quickly deflate, so vehicle should get out as soon as distributing the force of the impact quickly that some people may not it is safe to do so. If you have more evenly over the even realize the airbags inflated. breathing problems but cannot occupant's body. Roof-rail airbags may still be at least get out of the vehicle after an Rollover capable roof-rail airbags partially inflated for some time after airbag inflates, then get fresh air are designed to help contain the they inflate. Some components of by opening a window or a door. head and chest of occupants in the the airbag module may be hot for If you experience breathing outboard seating positions in the several minutes. For location of the problems following an airbag first and second rows. The rollover airbags, see Where Are the deployment, you should seek Airbags? 0 53. capable roof-rail airbags are medical attention. designed to help reduce the risk of The parts of the airbag that come full or partial ejection in rollover into contact with you may be warm, The vehicle has a feature that may events, although no system can but not too hot to touch. There may automatically unlock the doors, turn prevent all such ejections. be some smoke and dust coming on the interior lamps and hazard from the vents in the deflated warning flashers, and shut off the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 57 fuel system after the airbags inflate. crash. See Vehicle Data The feature may also activate, Warning (Continued) Recording and Privacy 0 302 without airbag inflation, after an and event that exceeds a predetermined Use caution if you should attempt Event Data Recorders 0 302. threshold. After turning the ignition to restart the engine after a crash has occurred. . Let only qualified technicians off and then on again, the fuel work on the airbag systems. system will return to normal Improper service can mean that operation; the doors can be locked, In many crashes severe enough to an airbag system will not work the interior lamps can be turned off, inflate the airbag, windshields are properly. See your dealer for and the hazard warning flashers can broken by vehicle deformation. service. be turned off using the controls for Additional windshield breakage may those features. If any of these also occur from the front outboard Passenger Sensing systems are damaged in the crash passenger airbag. they may not operate as normal. System . Airbags are designed to inflate only once. After an airbag The vehicle has a passenger { Warning inflates, you will need some new sensing system for the front parts for the airbag system. outboard passenger position. The A crash severe enough to inflate If you do not get them, the passenger airbag status indicator the airbags may have also airbag system will not be there will light on the overhead console damaged important functions in to help protect you in another when the vehicle is started. the vehicle, such as the fuel crash. A new system will include system, brake and steering airbag modules and possibly systems, etc. Even if the vehicle other parts. The service manual appears to be drivable after a for the vehicle covers the need moderate crash, there may be to replace other parts. concealed damage that could . The vehicle has a crash sensing make it difficult to safely operate and diagnostic module which United States the vehicle. records information after a (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
58 Seats and Restraints outboard passenger frontal airbag and knee airbag should be allowed Warning (Continued) to inflate or not. passenger frontal airbag inflates According to accident statistics, and the passenger seat is in a children are safer when properly forward position. secured in a rear seat in the correct Canada child restraint for their weight Even if the passenger sensing system has turned off the front The words ON and OFF, or the and size. outboard passenger airbag(s), no symbols for on and off, will be Whenever possible, children aged system is fail-safe. No one can visible during the system check. 12 and under should be secured in guarantee that an airbag will not When the system check is a rear seating position. complete, either the word ON or deploy under some unusual Never put a rear-facing child seat in circumstance, even though the OFF, or the symbol for on or off will the front. This is because the risk to be visible. See Passenger Airbag airbag(s) are off. the rear-facing child is so great, Status Indicator 0 101. if the airbag inflates. Never put a rear-facing child The passenger sensing system restraint in the front seat, even if turns off the front outboard { Warning the airbag is off. If securing a passenger frontal airbag and knee forward-facing child restraint in airbag, under certain conditions. No A child in a rear-facing child the front outboard passenger other airbag is affected by the restraint can be seriously injured seat, always move the seat as far passenger sensing system. or killed if the passenger frontal back as it will go. It is better to The passenger sensing system airbag inflates. This is because secure child restraints in the rear works with sensors that are part of the back of the rear-facing child seat. Consider using another the front outboard passenger seat. restraint would be very close to vehicle to transport the child The sensors are designed to detect the inflating airbag. A child in a when a rear seat is not available. the presence of a properly seated forward-facing child restraint can occupant and determine if the front be seriously injured or killed if the (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 59 The passenger sensing system is senses that a person of adult size is designed to turn off the front sitting properly in the front outboard Warning (Continued) outboard passenger frontal airbag passenger seat. and knee airbag if: with the airbag system. To help When the passenger sensing avoid injury to yourself or others, . The front outboard passenger system has allowed the airbags to have the vehicle serviced right seat is unoccupied. be enabled, the ON indicator will away. See Airbag Readiness . The system determines an infant light and stay lit as a reminder that Light 0 101 for more information, is present in a child restraint. the airbags are active. including important safety . A front outboard passenger For some children, including information. takes his/her weight off of the children in child restraints, and for seat for a period of time. very small adults, the passenger sensing system may or may not turn If the On Indicator Is Lit for a . There is a critical problem with off the front outboard passenger Child Restraint the airbag system or the frontal airbag and knee airbag, The passenger sensing system is passenger sensing system. depending upon the person’s designed to turn off the front When the passenger sensing seating posture and body build. outboard passenger frontal airbag system has turned off the front Everyone in the vehicle who has and knee airbag if the system outboard passenger frontal airbag outgrown child restraints should determines that an infant is present and knee airbag, the OFF indicator wear a seat belt properly — whether in a child restraint. If a child restraint will light and stay lit to remind you or not there is an airbag for that has been installed and the ON that the airbags are off. See person. indicator is lit: Passenger Airbag Status Indicator 1. Turn the vehicle off. 0 101. { Warning 2. Remove the child restraint from The passenger sensing system is If the airbag readiness light ever the vehicle. designed to turn on the front comes on and stays on, it means outboard passenger frontal airbag 3. Remove any additional items that something may be wrong and knee airbag anytime the system from the seat such as blankets, (Continued) cushions, seat covers, seat heaters, or seat massagers. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
60 Seats and Restraints 4. Reinstall the child restraint The passenger sensing system properly in the seat. Use the following the directions may or may not turn off the following steps to allow the system provided by the child restraint airbags for a child in a child to detect that person and enable the manufacturer and refer to restraint depending upon the front outboard passenger frontal Securing Child Restraints (With child’s size. It is better to airbag and knee airbag: the Seat Belt in the Rear Seat) secure the child restraint in a 1. Turn the vehicle off. 0 78 or rear seat. Never put a Securing Child Restraints (With rear-facing child restraint in the 2. Remove any additional material the Seat Belt in the Front Seat) front seat, even if the ON from the seat, such as 0 80. indicator is not lit. blankets, cushions, seat covers, seat heaters, or seat 5. If, after reinstalling the child If the Off Indicator Is Lit for an massagers. Also remove restraint and restarting the Adult-Sized Occupant laptops, or other electronic vehicle, the ON indicator is still devices. lit, turn the vehicle off. Then slightly recline the vehicle 3. Place the seatback in the fully seatback and adjust the seat upright position. cushion, if adjustable, to make 4. Have the person sit upright in sure that the vehicle seatback the seat, centered on the seat is not pushing the child cushion, with legs comfortably restraint into the seat cushion. extended. Also make sure the child 5. Restart the vehicle and have restraint is not trapped under the person remain in this the vehicle head restraint. position for two to If this happens, adjust the head three minutes after the ON restraint. See Head Restraints indicator is lit. 0 31. If a person of adult size is sitting in 6. Restart the vehicle. the front outboard passenger seat, but the OFF indicator is lit, it could be because that person is not sitting Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 61 A thick layer of additional material, front passenger airbag(s) while a { Warning such as a blanket or cushion, child restraint or child occupant or aftermarket equipment such as is on the seat. If the outboard If the front outboard passenger seat covers, seat heaters, and seat passenger airbag(s) are turned airbag is turned off for an massagers can affect how well the on, the ON indicator will be lit. adult-sized occupant, the airbag passenger sensing system will not be able to inflate and help If the front passenger seat gets wet, operates. We recommend that you dry the seat immediately. If the protect that person in a crash, not use seat covers or other resulting in an increased risk of airbag readiness light is lit, do not aftermarket equipment except when install a child restraint or allow serious injury or even death. An approved by GM for your specific anyone to occupy the seat. See adult-sized occupant should not vehicle. See Adding Equipment to 0 0 Airbag Readiness Light 101 for ride in the front outboard the Airbag-Equipped Vehicle 62 important safety information. passenger seat, if the passenger for more information about airbag OFF indicator is lit. modifications that can affect how The ON indicator may be lit if an the system operates. object, such as a briefcase, handbag, grocery bag, laptop, Additional Factors Affecting A wet seat can affect the or other electronic device, is put on System Operation performance of the passenger an unoccupied seat. If this is not sensing system. Here is how: Seat belts help keep the passenger desired, remove the object from in position on the seat during . The passenger sensing system the seat. vehicle maneuvers and braking, may turn off the airbag(s) when which helps the passenger sensing liquid is soaked into the seat. { Warning system maintain the passenger If this happens, the OFF indicator will be lit, and the airbag status. See “Seat Belts” and Stowing articles under the airbag readiness light on the “Child Restraints” in the Index for passenger seat or between the additional information about the instrument panel will also be lit. passenger seat cushion and importance of proper restraint use. . Liquid pooled on the seat that seatback may interfere with the has not soaked in may make it proper operation of the passenger more likely that the passenger sensing system. sensing system will turn on the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
62 Seats and Restraints Servicing the Adding Equipment to the sensing and diagnostic module, and airbag wiring along with the proper Airbag-Equipped Vehicle Airbag-Equipped Vehicle replacement procedures. Airbags affect how the vehicle Adding accessories that change the In addition, the vehicle has a should be serviced. There are parts vehicle's frame, bumper system, passenger sensing system for the of the airbag system in several height, front end, or side sheet front outboard passenger position, places around the vehicle. Your metal may keep the airbag system which includes sensors that are part dealer and the service manual have from working properly. of the passenger seat. The information about servicing the The operation of the airbag system passenger sensing system may not vehicle and the airbag system. To can also be affected by changing, operate properly if the original seat purchase a service manual, see including improperly repairing or trim is replaced with non-GM Publication Ordering Information 0 replacing, any parts of the following: covers, upholstery, or trim; or with 299. GM covers, upholstery, or trim . Airbag system, including airbag designed for a different vehicle. Any modules, front or side impact { Warning object, such as an aftermarket seat sensors, sensing and diagnostic heater or a comfort-enhancing pad module, or airbag wiring For up to 10 seconds after the or device, installed under or on top vehicle is turned off and the 12‐ . Front seats, including stitching, of the seat fabric, could also volt battery is disconnected, an seams or zippers interfere with the operation of the airbag can still inflate during . Seat belts passenger sensing system. This improper service. You can be could either prevent proper injured if you are close to an . Steering wheel, instrument deployment of the passenger airbag when it inflates. Avoid panel, overhead console, ceiling airbag(s) or prevent the passenger yellow connectors. They are trim, or pillar garnish trim sensing system from properly probably part of the airbag . Inner door seals, including turning off the passenger airbag(s). system. Be sure to follow proper speakers See Passenger Sensing System 0 57. service procedures, and make Your dealer and the service manual sure the person performing work have information about the location for you is qualified to do so. of the airbag modules and sensors, Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 63 If the vehicle has rollover roof-rail airbags, see Different Size Tires Caution (Continued) Warning (Continued) and Wheels 0 249 for additional important information. open or break the airbag inspected and any necessary coverings. If there are any replacements made as soon as If the vehicle must be modified opened or broken airbag possible. because you have a disability and coverings, have the airbag have questions about whether the covering and/or airbag module If an airbag inflates, you will need to modifications will affect the vehicle's replaced. For the location of the airbag system, or if you have replace airbag system parts. See airbags, see Where Are the questions about whether the airbag your dealer for service. Airbags? 0 53. See your dealer system will be affected if the vehicle for service. If the airbag readiness light stays on is modified for any other reason, call after the vehicle is started or comes Customer Assistance. See on when you are driving, the airbag Customer Assistance Offices 0 292. Replacing Airbag System system may not work properly. Have Parts after a Crash the vehicle serviced right away. See Airbag System Check Airbag Readiness Light 0 101. The airbag system does not need { Warning regularly scheduled maintenance or replacement. Make sure the airbag A crash can damage the airbag readiness light is working. See systems in the vehicle. 0 Airbag Readiness Light 101. A damaged airbag system may not properly protect you and your Caution passenger(s) in a crash, resulting in serious injury or even death. To If an airbag covering is damaged, help make sure the airbag opened, or broken, the airbag systems are working properly may not work properly. Do not after a crash, have them (Continued) (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
64 Seats and Restraints Child Restraints . Sit all the way back on the seat. Q: What is the proper way to Do the knees bend at the seat wear seat belts? Older Children edge? If yes, continue. If no, A: An older child should wear a return to the booster seat. lap-shoulder belt and get the . Buckle the lap-shoulder belt. additional restraint a shoulder Does the shoulder belt rest on belt can provide. The shoulder the shoulder? If yes, continue. belt should not cross the face or If no, try using the rear seat belt neck. The lap belt should fit comfort guide, if available. See snugly below the hips, just “Rear Seat Belt Comfort Guides” touching the top of the thighs. under Lap-Shoulder Belt 0 46. This applies belt force to the If a comfort guide is not child's pelvic bones in a crash. available, or if the shoulder belt It should never be worn over the still does not rest on the abdomen, which could cause shoulder, then return to the severe or even fatal internal booster seat. injuries in a crash. . Does the lap belt fit low and Also see Rear Seat Belt Comfort Older children who have outgrown “ snug on the hips, touching the Guides under Lap-Shoulder Belt booster seats should wear the ” thighs? If yes, continue. If no, 0 46. vehicle’s seat belts. return to the booster seat. According to accident statistics, The manufacturer instructions that . Can proper seat belt fit be children are safer when properly come with the booster seat state the maintained for the length of the restrained in a rear seating position. weight and height limitations for that trip? If yes, continue. If no, booster. Use a booster seat with a In a crash, children who are not return to the booster seat. lap-shoulder belt until the child buckled up can strike other people passes the fit test below: who are buckled up, or can be thrown out of the vehicle. Older children need to use seat belts properly. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 65
{ Warning { Warning
Never allow more than one child Never allow a child to wear the to wear the same seat belt. The seat belt with the shoulder belt seat belt cannot properly spread behind their back. A child can be the impact forces. In a crash, they seriously injured by not wearing can be crushed together and the lap-shoulder belt properly. In a seriously injured. A seat belt must crash, the child would not be be used by only one person at restrained by the shoulder belt. a time. The child could move too far forward increasing the chance of head and neck injury. The child might also slide under the lap Infants and Young belt. The belt force would then be Children applied right on the abdomen. That could cause serious or fatal Everyone in a vehicle needs protection! This includes infants and injuries. The shoulder belt should all other children. Neither the go over the shoulder and across distance traveled nor the age and the chest. size of the traveler changes the need, for everyone, to use safety restraints. In fact, the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
66 Seats and Restraints appropriate child restraints. Neither { Warning the vehicle's seat belt system nor its airbag system is designed for them. Children can be seriously injured or strangled if a shoulder belt is Children who are not restrained wrapped around their neck. The properly can strike other people, shoulder belt can tighten but or can be thrown out of the vehicle. cannot be loosened if it is locked. The shoulder belt locks when it is { Warning pulled all the way out of the retractor. It unlocks when the Never hold an infant or a child shoulder belt is allowed to go all while riding in a vehicle. Due to the way back into the retractor, crash forces, an infant or a child but it cannot do this if it is will become so heavy it is not { Warning possible to hold it during a crash. wrapped around a child’s neck. If the shoulder belt is locked and For example, in a crash at only Children who are up against, 40 km/h (25 mph), a 5.5 kg (12 lb) tightened around a child’s neck, or very close to, any airbag when the only way to loosen the belt is infant will suddenly become a it inflates can be seriously injured to cut it. 110 kg (240 lb) force on a person's or killed. Never put a rear-facing arms. An infant or child should be child restraint in the front Never leave children unattended secured in an appropriate child outboard seat. Secure a in a vehicle and never allow restraint. rear-facing child restraint in a rear children to play with the seat seat. It is also better to secure a belts. forward-facing child restraint in a rear seat. If you must secure a Every time infants and young forward-facing child restraint in children ride in vehicles, they should the front outboard seat, always have the protection provided by move the front passenger seat as far back as it will go. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 67 For each type of child restraint, there are many different models { Warning available. When purchasing a child restraint, be sure it is designed to be A young child's hip bones are still used in a motor vehicle. If it is, the so small that the vehicle seat belt child restraint will have a label may not remain low on the hip saying that it meets federal motor bones, as it should. Instead, it vehicle safety standards. may settle up around the child's abdomen. In a crash, the belt The instruction manual that is would apply force on a body area provided with the child restraint that is unprotected by any bony states the weight and height limitations for that particular child structure. This alone could cause serious or fatal injuries. To reduce Child restraints are devices used to restraint. In addition, there are many the risk of serious or fatal injuries restrain, seat, or position children in kinds of child restraints available for the vehicle and are sometimes children with special needs. during a crash, young children called child seats or car seats. should always be secured in an appropriate child restraint. There are three basic types of { Warning child restraints: To reduce the risk of neck and . Forward-facing child restraints head injury in a crash, infants and . Rear-facing child restraints toddlers should be secured in a rear-facing child restraint until age . Belt-positioning booster seats two, or until they reach the The proper child restraint for your maximum height and weight limits child depends on their size, weight, of their child restraint. and age, and also on whether the child restraint is compatible with the vehicle in which it will be used. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
68 Seats and Restraints Child Restraint Systems
Forward-Facing Child Restraint Booster Seats Rear-Facing Infant Restraint A forward-facing child restraint A belt-positioning booster seat is provides restraint for the child's used for children who have A rear-facing child restraint provides body with the harness. outgrown their forward-facing child restraint with the seating surface restraint. Boosters are designed to against the back of the infant. improve the fit of the vehicle's seat The harness system holds the infant belt system until the child is large in place and, in a crash, acts to enough for the vehicle seat belts to keep the infant positioned in the fit properly without a booster seat. restraint. See the seat belt fit test in Older Children 0 64. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 69 Securing an Add-On Child When securing an add-on child inspection station. For CPST Restraint in the Vehicle restraint, refer to the following: availability in Canada, check with 1. Instruction labels provided on Transport Canada or the Provincial { Warning the child restraint Ministry of Transportation office. Securing the Child Within the A child can be seriously injured or 2. Instruction manual provided with the child restraint Child Restraint killed in a crash if the child restraint is not properly secured in 3. This vehicle owner's manual { Warning the vehicle. Secure the child The child restraint instructions are restraint properly in the vehicle important, so if they are not A child can be seriously injured or using the vehicle seat belt or available, obtain a replacement killed in a crash if the child is not LATCH system, following the copy from the manufacturer. properly secured in the child instructions that came with that Keep in mind that an unsecured restraint. Secure the child child restraint and the instructions child restraint can move around in a properly following the instructions in this manual. collision or sudden stop and injure that came with that child restraint. people in the vehicle. Be sure to To help reduce the chance of injury, properly secure any child restraint in the child restraint must be secured the vehicle — even when no child is Where to Put the in the vehicle. Child restraints must in it. Restraint be secured in vehicle seats by lap In some areas Certified Child According to accident statistics, belts or the lap belt portion of a Passenger Safety Technicians children and infants are safer when lap-shoulder belt, or by the LATCH (CPSTs) are available to inspect properly restrained in an appropriate system. See Lower Anchors and and demonstrate how to correctly child restraint secured in a rear Tethers for Children (LATCH use and install child restraints. In 0 seating position. System) 70 for more information. the U.S., refer to the National Children can be endangered in a Highway Traffic Safety Whenever possible, children aged crash if the child restraint is not Administration (NHTSA) website to 12 and under should be secured in properly secured in the vehicle. locate the nearest child safety seat a rear seating position. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
70 Seats and Restraints Never put a rear-facing child passengers or child restraints. restraint in the front. This is because Warning (Continued) Adjacent seating positions should the risk to the rear-facing child is so not be used if the child restraint great if the airbag deploys. Secure rear-facing child restraints prevents access to or interferes with in a rear seat, even if the airbag the routing of the seat belt. is off. If you secure a { Warning forward-facing child restraint in Wherever a child restraint is installed, be sure to follow the A child in a rear-facing child the front seat, always move the front passenger seat as far back instructions that came with the child restraint can be seriously injured restraint and secure the child as it will go. It is better to secure or killed if the front passenger restraint properly. airbag inflates. This is because the child restraint in a rear seat. the back of the rear-facing child Keep in mind that an unsecured See Passenger Sensing System child restraint can move around in a restraint would be very close to 0 57 for additional information. collision or sudden stop and injure the inflating airbag. A child in a people in the vehicle. Be sure to forward-facing child restraint can When securing a child restraint with properly secure any child restraint in be seriously injured or killed if the the seat belts in a rear seat position, the vehicle — even when no child is front passenger airbag inflates study the instructions that came with in it. and the passenger seat is in a the child restraint to make sure it is forward position. compatible with this vehicle. Lower Anchors and Even if the passenger sensing Child restraints and booster seats Tethers for Children system has turned off the front vary considerably in size, and some (LATCH System) passenger frontal airbag, no may fit in certain seating positions system is fail-safe. No one can better than others. The LATCH system secures a child guarantee that an airbag will not restraint during driving or in a crash. Depending on where you place the deploy under some unusual LATCH attachments on the child child restraint and the size of the circumstance, even though it is restraint are used to attach the child child restraint, you may not be able restraint to the anchors in the turned off. to access adjacent seat belts or (Continued) LATCH anchors for additional Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 71 vehicle. The LATCH system is When installing a child restraint with designed to make installation of a a top tether, you must also use child restraint easier. either the lower anchors or the seat In order to use the LATCH system in belts to properly secure the child your vehicle, you need a child restraint. A child restraint must restraint that has LATCH never be installed using only the top attachments. LATCH-compatible tether. rear-facing and forward-facing child For a forward-facing 5-pt harness seats can be properly installed child restraint where the combined using either the LATCH anchors or weight of the child and restraint are the vehicle’s seat belts. Do not use up to 29.5 kg (65 lb), use either the both the seat belts and the LATCH lower LATCH anchorages with the anchorage system to secure a top tether anchorage, or the seat rear-facing or forward-facing belt with the top tether anchorage. child seat. Where the combined weight of the child and restraint are greater than Booster seats use the vehicle’s seat belts to secure the child and the 29.5 kg (65 lb), use the seat belt with booster seat. If the manufacturer the top tether anchorage only. recommends that the booster seat be secured with the LATCH system, this can be done as long as the booster seat can be positioned properly and there is no interference with the proper positioning of the lap-shoulder belt on the child. Make sure to follow the instructions that came with the child restraint, and also the instructions in this manual. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
72 Seats and Restraints Recommended Methods for Attaching Child Restraints Restraint Type Combined Use Only Approved Attachment Methods Shown with an X Weight of the LATCH Lower Seat Belt Only LATCH Lower Seat Belt and Child + Child – – Anchors Only Anchors and Top Top Tether Restraint Tether Anchor Anchor Rear-Facing Up to XX Child Restraint 29.5 kg (65 lb) Rear-Facing Greater than X Child Restraint 29.5 kg (65 lb) Forward-Facing Up to XX Child Restraint 29.5 kg (65 lb) Forward-Facing Greater than X Child Restraint 29.5 kg (65 lb)
See Securing Child Restraints (With The following explains how to attach the child restraint. See Securing the Seat Belt in the Rear Seat) 0 78 a child restraint with these Child Restraints (With the Seat Belt or attachments in the vehicle. in the Rear Seat) 0 78 or Securing Child Restraints (With the Securing Child Restraints (With the 0 Not all vehicle seating positions 0 Seat Belt in the Front Seat) 80. have lower anchors. In this case, Seat Belt in the Front Seat) 80. Child restraints built after March the seat belt must be used (with top 2014 will be labeled with the tether where available) to secure specific child weight up to which the LATCH system can be used to install the restraint. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 73 Lower Anchors Top Tether Anchor Some child restraints that have a top tether are designed for use with or without the top tether being attached. Others require the top tether always to be attached. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for the child restraint. Lower Anchor and Top Tether Anchor Locations
Lower anchors (1) are metal bars A top tether (3,4) is used to secure built into the vehicle. There are two the top of the child restraint to the lower anchors for each LATCH vehicle. A top tether anchor is built seating position that will into the vehicle. The top tether accommodate a child restraint with attachment hook (2) on the child lower attachments (2). restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash. The child restraint may have a single tether (3) or a dual tether (4). Rear Seat Either will have a single attachment hook (2) to secure the top tether to I : Seating positions with top the anchor. tether anchors. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
74 Seats and Restraints H : Seating positions with two system secured in a rear seating lower anchors. position. See Where to Put the Restraint 0 69 for additional information. Securing a Child Restraint Designed for the LATCH System
To assist in locating the lower { Warning anchors, each rear anchor position A child could be seriously injured has a label, near the crease or killed in a crash if the child between the seatback and the seat The top tether anchors are under restraint is not properly attached cushion. the covers, behind the rear seat, on to the vehicle using either the the filler panel. Be sure to use an anchor located directly behind the LATCH anchors or the vehicle seating position where the child seat belt. Follow the instructions restraint will be placed. that came with the child restraint and the instructions in this Do not secure a child restraint in a manual. position without a top tether anchor if a national or local law requires To assist in locating the top tether that the top tether be attached, or if anchors, the top tether anchor the instructions that come with the { Warning symbol is on the cover. child restraint say that the top tether must be attached. To reduce the risk of serious or According to accident statistics, fatal injuries during a crash, do children and infants are safer when not attach more than one child properly restrained in a child (Continued) restraint system or infant restraint Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 75
Warning (Continued) Warning (Continued) Caution (Continued)
restraint to a single anchor. tightened around a child’s neck, Do not fold the rear seatback Attaching more than one child the only way to loosen the belt is when the seat is occupied. Do not restraint to a single anchor could to cut it. fold the empty rear seat with a cause the anchor or attachment Buckle any unused seat belts seat belt buckled. This could to come loose or even break behind the child restraint so damage the seat belt or the seat. during a crash. A child or others children cannot reach them. Pull Unbuckle and return the seat belt could be injured. the shoulder belt all the way out to its stowed position, before of the retractor to set the lock, folding the seat. and tighten the belt behind the { Warning child restraint after the child If you need to secure more than one restraint has been installed. child restraint in the rear seat, see Children can be seriously injured Where to Put the Restraint 0 69. or strangled if a shoulder belt is You cannot secure three child wrapped around their neck. The Caution restraints using the LATCH anchors shoulder belt can tighten but in the rear seat at the same time, cannot be loosened if it is locked. Do not let the LATCH but you can install two of them. The shoulder belt locks when it is attachments rub against the If you want to do this, install one pulled all the way out of the vehicle’s seat belts. This may LATCH child restraint in the right retractor. It unlocks when the damage these parts. If necessary, rear seating position, and install the shoulder belt is allowed to go all move buckled seat belts to avoid other one either in the left rear seating position or in the center the way back into the retractor, rubbing the LATCH attachments. but it cannot do this if it is seating position. If you need to (Continued) wrapped around a child’s neck. install child restraints in both the If the shoulder belt is locked and center and left rear seating positions, the one in the center (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
76 Seats and Restraints seating position will need to be . Use anchors 4 and 5 when 1.2. For outboard rear seating secured using the vehicle seat belt installing a child restraint using positions, put the head instead of the LATCH anchors. LATCH in left rear seating restraint in the upright position. position. See Head Refer to the following illustration to 0 learn which anchors to use. Installing child restraints using Restraints 31. LATCH in the center and left rear 1.3. Put the child restraint on seating positions at the same time is the seat. prohibited. 1.4. Attach and tighten the Make sure to attach the child lower attachments on the restraint at the proper anchor child restraint to the lower location. anchors. 1. Attach and tighten the lower 2. If the child restraint attachments to the lower manufacturer recommends that anchors. If the child restraint the top tether be attached, does not have lower attach and tighten the top attachments or the desired tether to the top tether anchor, seating position does not have if equipped. Refer to the child lower anchors, secure the child restraint instructions and the There are five lower LATCH anchors restraint with the top tether and following steps: in the rear seat. the seat belt. Refer to the child 2.1. Find the top tether . Use anchors 1 and 2 when restraint manufacturer anchor. installing a child restraint using instructions and the LATCH in the right rear seating instructions in this manual. Open the cover to expose the anchor. position. 1.1. Find the lower anchors . Use anchors 3 and 4 when for the desired seating installing a child restraint using position. LATCH in the center rear seating position. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 77 2.2. Route, attach, and tighten headrest or head restraint the top tether according and route the tether to the child restraint under the headrest or instructions and the head restraint and in following instructions: between the headrest or head restraint posts.
If the position you are using does not have a headrest or head restraint and you are using a dual tether, route the tether over the seatback. If the position you are using does not have a If the position you are headrest or head restraint using has an adjustable and you are using a headrest or head restraint single tether, route the and you are using a dual tether over the seatback. tether, raise the headrest or head restraint and route the tether under the headrest or head restraint and around the headrest If the position you are or head restraint posts. using has an adjustable 3. Before placing a child in the headrest or head restraint child restraint, make sure it is and you are using a securely held in place. To single tether, raise the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
78 Seats and Restraints check, grasp the child restraint If the vehicle has the LATCH system Do not secure a child seat in a at the LATCH path and attempt and it was being used during a position without a top tether anchor to move it side to side and crash, new LATCH system parts if a national or local law requires back and forth. There should may be needed. that the top tether be anchored, or if be no more than 2.5 cm (1 in) New parts and repairs may be the instructions that come with the of movement for proper necessary even if the LATCH child restraint say that the top tether installation. system was not being used at the must be anchored. time of the crash. In Canada, the law requires that Replacing LATCH System forward-facing child restraints have Parts After a Crash Securing Child Restraints a top tether, and that the tether be (With the Seat Belt in the attached. { Warning Rear Seat) If the child restraint or vehicle seat position does not have the LATCH A crash can damage the LATCH When securing a child restraint with system, you will be using the seat system in the vehicle. A damaged the seat belts in a rear seat position, belt to secure the child restraint. LATCH system may not properly study the instructions that came with Be sure to follow the instructions secure the child restraint, the child restraint to make sure it is that came with the child restraint. compatible with this vehicle. resulting in serious injury or even If more than one child restraint death in a crash. To help make If the child restraint has the LATCH needs to be installed in the rear sure the LATCH system is system, see Lower Anchors and seat, be sure to read Where to Put working properly after a crash, Tethers for Children (LATCH the Restraint 0 69. see your dealer to have the System) 0 70 for how and where to system inspected and any install the child restraint using 1. Put the child restraint on necessary replacements made as LATCH. If a child restraint is secured the seat. soon as possible. in the vehicle using a seat belt and 2. Pick up the latch plate, and run it uses a top tether, see Lower the lap and shoulder portions Anchors and Tethers for Children of the vehicle seat belt through (LATCH System) 0 70 for top tether anchor locations. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 79 or around the child restraint. The child restraint instructions will show you how.
4. Pull the shoulder belt all the 5. To tighten the belt, push down way out of the retractor to set on the child restraint, pull the the lock. When the retractor shoulder portion of the belt to lock is set, the belt can be tighten the lap portion of the 3. Push the latch plate into the tightened but not pulled out of belt, and feed the shoulder belt buckle until it clicks. the retractor. back into the retractor. When installing a forward-facing child Position the release button on restraint, it may be helpful to the buckle, away from the child restraint, so that the seat belt use your knee to push down on the child restraint as you could be quickly unbuckled if tighten the belt. necessary. Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 4 and 5. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
80 Seats and Restraints 6. If the child restraint has a top Securing Child Restraints tether, follow the child restraint { Warning manufacturer's instructions (With the Seat Belt in the regarding the use of the top Front Seat) A child in a rear-facing child tether. See Lower Anchors and restraint can be seriously injured This vehicle has airbags. A rear or killed if the front outboard Tethers for Children (LATCH seat is a safer place to secure a System) 0 70. passenger frontal airbag inflates. forward-facing child restraint. See This is because the back of the Where to Put the Restraint 0 69. 7. Before placing a child in the rear-facing child restraint would child restraint, make sure it is In addition, the vehicle has a be very close to the inflating securely held in place. To passenger sensing system which is airbag. A child in a forward-facing check, grasp the child restraint designed to turn off the front at the seat belt path and child restraint can be seriously outboard passenger frontal airbag injured or killed if the front attempt to move it side to side and knee airbag under certain and back and forth. When the outboard passenger frontal airbag conditions. See Passenger Sensing inflates and the passenger seat is child restraint is properly 0 System 57 and in a forward position. installed, there should be no Passenger Airbag Status Indicator more than 2.5 cm (1 in) of 0 101 for more information, Even if the passenger sensing movement. including important safety system has turned off the front To remove the child restraint, information. outboard passenger airbag(s), no unbuckle the vehicle seat belt and Never put a rear-facing child seat in system is fail-safe. No one can let it return to the stowed position. the front. This is because the risk to guarantee that an airbag will not If the top tether is attached to a top the rear-facing child is so great, deploy under some unusual tether anchor, disconnect it. if the airbag deploys. circumstance, even though the airbag(s) are off. Secure rear-facing child restraints in a rear seat, even if the airbag(s) are off. If you secure a (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 81 When using the lap-shoulder belt to or around the restraint. The Warning (Continued) secure the child restraint in this child restraint instructions will position, follow the instructions that show you how. forward-facing child restraint in came with the child restraint and the the front outboard passenger following instructions: seat, always move the seat as far back as it will go. It is better to 1. Move the seat as far back as it secure the child restraint in a will go before securing the rear seat. forward-facing child restraint. Move the seat upward or the See Passenger Sensing System seatback to an upright position, 0 57 for additional information. if needed, to get a tight installation of the child restraint. If the child restraint uses a top tether, see Lower Anchors and When the passenger sensing Tethers for Children (LATCH system has turned off the front System) 0 70 for top tether anchor outboard passenger frontal locations. airbag and knee airbag, the Tilt the latch plate to adjust the OFF indicator on the belt if needed. Do not secure a child seat in a passenger airbag status position without a top tether anchor indicator should light and stay if a national or local law requires lit when you start the vehicle. that the top tether be anchored, or if See Passenger Airbag Status the instructions that come with the Indicator 0 101. child restraint say that the top tether must be anchored. 2. Put the child restraint on the seat. In Canada, the law requires that forward-facing child restraints have 3. Pick up the latch plate, and run a top tether, and that the tether be the lap and shoulder portions attached. of the vehicle seat belt through Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
82 Seats and Restraints
4. Push the latch plate into the 5. Pull the shoulder belt all the 6. To tighten the belt, push down buckle until it clicks. way out of the retractor to set on the child restraint, pull the Position the release button on the lock. When the retractor shoulder portion of the belt to the buckle, away from the child lock is set, the belt can be tighten the lap portion of the restraint, so that the seat belt tightened but not pulled out of belt, and feed the shoulder belt could be quickly unbuckled if the retractor. back into the retractor. When necessary. installing a forward-facing child restraint, it may be helpful to use your knee to push down on the child restraint as you tighten the belt. Try to pull the belt out of the retractor to make sure the retractor is locked. If the retractor is not locked, repeat Steps 5 and 6. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Seats and Restraints 83 7. Before placing a child in the child restraint, make sure it is securely held in place. To check, grasp the child restraint at the seat belt path and attempt to move it side to side and back and forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. If the airbags are off, the OFF indicator in the passenger airbag status indicator will come on and stay on when the vehicle is started. If a child restraint has been installed and the ON indicator is lit, see “If the On Indicator Is Lit for a Child Restraint” under Passenger Sensing System 0 57. To remove the child restraint, unbuckle the vehicle seat belt and let it return to the stowed position. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
84 Storage Storage If equipped with storage behind the Storage fuse box cover, push on the cover Compartments and release to open. Storage Compartments Storage Compartments ...... 84 { Warning Instrument Panel Storage ...... 84 Glove Box ...... 85 Do not store heavy or sharp Cupholders ...... 85 objects in storage compartments. Center Console Storage ...... 85 In a crash, these objects may Umbrella Storage ...... 86 cause the cover to open and could result in injury. Additional Storage Features Cargo Management System . . . 86 Convenience Net ...... 87 Instrument Panel Storage
If equipped with storage behind the radio, press P and hold to open. There is a USB port inside. See “USB Port” in the infotainment manual. Press P and hold again to close.
Caution
To avoid damage, do not manually force the display to move. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Storage 85 Keep the storage area closed when Cupholders If equipped, press the button to not in use. release the cupholders. Push back The storage area cannot be in to stow. operated with P when valet mode Center Console Storage is enabled. See “Valet Mode” under “Setting Radio Preferences” in the infotainment manual. Glove Box
Pull the rear seat armrest down to access.
Push the cover down and release to access. To close, push the cover again and release. If equipped, there will be a wireless charger inside. See Wireless Charging 0 92. Pull the handle up to open. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
86 Storage Umbrella Storage Additional Storage Features Cargo Management System
Press the button and lift to access. There is a removable tray on the top of the console. There is an auxiliary Slide an umbrella into the opening input jack, USB port(s), and on the driver or passenger door. accessory power outlet inside. The rear of the center console has a storage area and an accessory power outlet. There is storage under the load floor See Power Outlets 0 92 or “USB for small items. Pull the load floor Port” and “Auxiliary Devices” in the handle to access. infotainment manual. Secure the load floor handle to seal the access to the spare tire. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Storage 87 Convenience Net
The vehicle may have a convenience net in the trunk. The net (1) attaches to the convenience net hooks (2). Put small loads behind the net. Do not use the net for heavy loads. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
88 Instruments and Controls Passenger Airbag Status Information Displays Instruments and Indicator ...... 101 Driver Information Controls Charging System Light ...... 102 Center (DIC) ...... 110 Malfunction Indicator Lamp (Check Engine Light) ...... 103 Vehicle Messages Controls Brake System Warning Vehicle Messages ...... 112 Light ...... 104 Engine Power Messages . . . . . 113 Steering Wheel Adjustment . . . . 89 Vehicle Speed Messages . . . . . 113 Steering Wheel Controls ...... 89 Electric Parking Brake Heated Steering Wheel ...... 89 Light ...... 105 Vehicle Personalization Service Electric Parking Brake Horn ...... 89 Vehicle Personalization ...... 113 Windshield Wiper/Washer ...... 90 Light ...... 105 Compass ...... 91 Antilock Brake System (ABS) Universal Remote System Clock ...... 91 Warning Light ...... 106 Universal Remote System . . . . 121 Power Outlets ...... 92 Lane Departure Warning Universal Remote System Wireless Charging ...... 92 (LDW) Light ...... 106 Programming ...... 121 Vehicle Ahead Indicator ...... 106 Universal Remote System Warning Lights, Gauges, and Traction Off Light ...... 106 Operation ...... 123 Indicators StabiliTrak OFF Light ...... 107 Warning Lights, Gauges, and Traction Control System (TCS)/ Indicators ...... 95 StabiliTrak Light ...... 107 Instrument Cluster ...... 96 Tire Pressure Light ...... 108 Speedometer ...... 98 Engine Oil Pressure Light . . . . 108 Odometer ...... 98 Low Fuel Warning Light ...... 108 Trip Odometer ...... 98 Security Light ...... 109 Tachometer ...... 98 High-Beam On Light ...... 109 Fuel Gauge ...... 99 Lamps On Reminder ...... 109 Engine Coolant Temperature Cruise Control Light ...... 109 Gauge ...... 100 Door Ajar Light ...... 110 Seat Belt Reminders ...... 100 Airbag Readiness Light ...... 101 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 89 Controls Power Tilt and Telescoping Heated Steering Wheel Steering Wheel Steering Wheel Adjustment
If equipped, press the control to ( : If equipped, press to turn on or move the steering wheel up and off. A light on the button displays down or forward and rearward. when the feature is turned on. To adjust the steering wheel: Do not adjust the steering wheel The steering wheel takes about 1. Pull the lever down. while driving. three minutes to reach maximum heat. 2. Move the steering wheel up Steering Wheel Controls or down. The infotainment system can be Horn 3. Pull or push the steering wheel operated by using the steering closer or away from you. Press a on the steering wheel pad wheel controls. See “Steering Wheel to sound the horn. 4. Pull the lever up to lock the Controls” in the infotainment steering wheel in place. manual. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
90 Instruments and Controls Windshield Wiper/Washer INT : Move the lever up to INT for Damaged blades should be intermittent wipes, then turn the x replaced. See Wiper Blade Replacement 0 218. INT band up for more frequent wipes or down for less frequent Heavy snow or ice can overload the wiper motor. wipes. OFF : Use to turn the wipers off. { Warning 1X : For a single wipe, briefly move The windshield wiper/washer lever the wiper lever down. For several In freezing weather, do not use is on the right side of the steering wipes, hold the wiper lever down. the washer until the windshield is column. With the ignition on or in L warmed. Otherwise the washer n : Pull the windshield wiper fluid can form ice on the ACC/ACCESSORY, move the lever toward you to spray windshield windshield, blocking your vision. windshield wiper lever to select the washer fluid and activate the wipers. wiper speed. The wipers will continue until the HI : Use for fast wipes. lever is released or the maximum wash time is reached. When the { Warning LO : Use for slow wipes. windshield wiper lever is released, additional wipes may occur Before driving the vehicle, always depending on how long the clear snow and ice from the hood, windshield washer had been windshield, roof, and rear of the activated. See Washer Fluid 0 214 vehicle, including all lamps and for information on filling the windows. Reduced visibility from windshield washer fluid reservoir. snow and ice buildup could lead Clear snow and ice from the wiper to a crash. blades and windshield before using them. If frozen to the windshield, carefully loosen or thaw them. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 91 Wiper Parking satellites. When the compass Auto set requires an active OnStar If the ignition is turned off while the display shows CAL, drive the or connected service plan. If auto wipers are on LO, HI, or INT, they vehicle for a short distance in an set is on, the time displayed on the will immediately stop. open area where it can receive a clock may not update immediately GPS signal. The compass system when driving into a new time zone. If the windshield wiper lever is then will automatically determine when a To set the date: moved to OFF before the driver GPS signal is restored and provide door is opened or within 10 minutes, a heading again. 1. Touch SETTINGS on the Home the wipers will restart and move to Page, then touch Time the base of the windshield. Clock and Date. If the ignition is turned off while the 2. Touch Set Date, then touch « wipers are performing wipes due to Setting the Time and Date or to increase or decrease windshield washing, the wipers To set the time: ª continue to run until they reach the month, day, or year. 1. Touch SETTINGS on the Home base of the windshield. Page, then touch Time 3. Touch S to go back to the previous menu. Compass and Date. 2. Touch Set Time, then touch To set the clock display: The vehicle may have a compass « 1. Touch SETTINGS on the Home display on the Driver Information or ª to increase or decrease Page, then touch Time Center (DIC). The compass receives hours, minutes, and AM or PM. and Date. its heading and other information Touch 12–24 Hr for 12 or from the Global Positioning 24 hour clock. 2. Touch Clock Display, then System (GPS) antenna, StabiliTrak/ touch Off or On to turn the 3. Touch S to go back to the Electronic Stability Control (ESC), clock display off or on. previous menu. and vehicle speed information. S To turn auto set on and off, touch 3. Touch to go back to the The compass system is designed to previous menu. operate for a certain number of Auto set. miles or degrees of turn before needing a signal from the GPS Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
92 Instruments and Controls Power Outlets When adding electrical equipment, power output of the system is be sure to follow the installation capable of charging at a rate up to Power Outlets 12 Volt Direct instructions included with the 3 amp (15W), as requested by the Current equipment. See Add-On Electrical compatible smartphone. See Radio 0 0 The accessory power outlets can be Equipment 197. Frequency Statement 300. used to plug in electrical equipment, such as a cell phone or MP3 player. Caution { Warning
There are two accessory power Hanging heavy equipment from Wireless charging can affect the outlets: the power outlet can cause operation of an implanted . Inside the center console damage not covered by the pacemaker or other medical . On the rear of the center vehicle warranty. The power devices. If you have one, it is console outlets are designed for recommended to consult with accessory power plugs only, such your doctor before using the The outlet is powered when the as cell phone charge cords. wireless charging system. ignition is on or in ACC/ ACCESSORY, or until the driver door is opened within 10 minutes of Always unplug electrical equipment The vehicle must be on, in ACC/ turning off the vehicle. See Retained when not in use and do not plug in ACCESSORY, or Retained Accessory Power (RAP) 0 155. equipment that exceeds the Accessory Power (RAP) must be maximum 20 amps rating. active. The wireless charging Open the protective cover to use the feature may not correctly indicate accessory power outlet. Wireless Charging charging when the vehicle is in RAP. Certain electrical accessories may See Retained Accessory Power not be compatible with the The vehicle may have wireless (RAP) 0 155. accessory power outlets and could charging in the storage bin under The operating temperature is −20 °C overload vehicle or adapter fuses. the radio. See Center Console 0 (−4 °F) to 60 °C (140 °F) for the If there is a problem, see your Storage 85. The system operates charging system and 0 °C (32 °F) to dealer. at 145 kHz and wirelessly charges one Qi compatible smartphone. The 35 °C (95 °F) for the smartphone. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 93 prevent the wireless charger { Warning from working, or may reduce the charging performance. See Remove all objects from the your dealer for additional charging pad before charging information. your compatible smartphone. Objects, such as coins, keys, 3. The } will appear on the V rings, paper clips, or cards, on the infotainment display. between the smartphone and This indicates that the charging pad will become very smartphone is properly hot. On the rare occasion that the positioned and charging. If a charging system does not detect smartphone is placed on the an object, and the object gets charging pad and } does not To charge a compatible smartphone: wedged between the smartphone display, remove the and charger, remove the 1. Remove all objects from the smartphone from the pad, turn smartphone and allow the object charging pad. The system may it 180 degrees, and wait to cool before removing it from not charge if there are any three seconds before placing/ the charging pad, to prevent objects between the aligning the smartphone on the burns. smartphone and charging pad. pad again. 2. Place the smartphone face up The smartphone may become on the @ symbol on the warm during charging. This is charging pad aligned against normal. In warmer the rubber edge on the temperatures, the speed of driver side. charging may be reduced. To maximize the charge rate, Software Acknowledgements ensure the smartphone is fully Certain Wireless Charging Module seated and centered in the product from LG Electronics, Inc. holder with nothing under it. ("LGE") contains the open source A thick smartphone case may software detailed below. Refer to Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
94 Instruments and Controls the indicated open source licenses 1. Redistributions of source code SHALL THE COPYRIGHT HOLDER (as are included following this must retain the above copyright OR CONTRIBUTORS BE LIABLE notice) for the terms and conditions notice, this list of conditions FOR ANY DIRECT, INDIRECT, of their use. and the following disclaimer. INCIDENTAL, SPECIAL, EXEMPLARY, OR OSS Notice Information 2. Redistributions in binary form must reproduce the above CONSEQUENTIAL DAMAGES To obtain the source code that is copyright notice, this list of (INCLUDING, BUT NOT LIMITED contained in this product, please conditions and the following TO, PROCUREMENT OF visit http://opensource.lge.com. In disclaimer in the SUBSTITUTE GOODS OR addition to the source code, all documentation and/or other SERVICES; LOSS OF USE, DATA, referred license terms, warranty materials provided with the OR PROFITS; OR BUSINESS disclaimers and copyright notices distribution. INTERRUPTION) HOWEVER are available for download. LG CAUSED AND ON ANY THEORY Electronics will also provide open 3. Neither the name of the OF LIABILITY, WHETHER IN source code to you on CD-ROM for copyright holder nor the names CONTRACT, STRICT LIABILITY, a charge covering the cost of of its contributors may be used OR TORT (INCLUDING performing such distribution (such to endorse or promote products NEGLIGENCE OR OTHERWISE) as the cost of media, shipping, and derived from this software ARISING IN ANY WAY OUT OF handling) upon email request to without specific prior written THE USE OF THIS SOFTWARE, [email protected]. This offer is permission. EVEN IF ADVISED OF THE valid for three (3) years from the THIS SOFTWARE IS PROVIDED POSSIBILITY OF SUCH DAMAGE. date on which you purchased the BY THE COPYRIGHT HOLDERS product. AND CONTRIBUTORS "AS IS" Freescale-WCT library AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT Copyright (c) 2012-2014 Freescale NOT LIMITED TO, THE IMPLIED Semiconductor, Inc.. All rights WARRANTIES OF reserved. MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 95 Warning Lights, Gauges, and Indicators Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive repair or replacement. Paying attention to the warning lights and gauges could prevent injury. Some warning lights come on briefly when the engine is started to indicate they are working. When one of the warning lights comes on and stays on while driving, or when one of the gauges shows there may be a problem, check the section that explains what to do. Waiting to do repairs can be costly and even dangerous. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
96 Instruments and Controls Instrument Cluster
English Shown, Metric Similar Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 97 Cluster Menu . Info app. This is where you can no active phone call, view recent view the selected Driver calls, scroll through contacts, There is an interactive display area Information Center (DIC) or select from the favorites. If there in the center of the instrument displays. See Driver Information is an active call, mute or unmute the cluster. Center (DIC) 0 110. phone or switch to handset or . Audio handsfree operation. . Phone Navigation . Navigation Press V to select the Navigation . Options app, then press p to enter the Navigation menu. If there is no Audio active route, you can resume the In the main view of the Audio app, last route, location details, and turn press w or x to scroll through the voice prompts on/off. If there is radio stations or move to the next/ an active route, press V to cancel previous track of a CD/USB/ route guidance or turn the voice Bluetooth device that is connected prompts on/off. Use the right steering wheel control to the vehicle. Press V to select the Options to open and scroll through the Audio app, then press to enter p Press V to select the Options app. different items and displays. the Audio menu. In the Audio menu Press o to access the cluster browse for music, select from the Use w or x to scroll through the favorites, or change the audio items in the Options menu. applications. Use or to scroll w x source. through the list of available Units : Press p while Units is applications. Not all applications will Phone displayed to enter the Units menu. be available on all vehicles. Press V to select the Phone app, Choose English or metric units by then press p to enter the Phone pressing V while the desired item is menu. In the Phone menu, if there is highlighted. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
98 Instruments and Controls Info Pages : Press p while Info only available on vehicles that are Tachometer equipped with Remote Compass Pages is displayed to enter the Info Module. The tachometer displays the engine Pages menu and select the items to speed in revolutions per be displayed in the Info App. See Speedometer minute (rpm). Driver Information Center (DIC) When the engine is on, the The speedometer shows the 0 tachometer will indicate the engine s 110. vehicle's speed in either kilometers ’ revolutions per minute (rpm). The per hour (km/h) or miles per Speed Warning : The Speed tachometer may vary by several Warning display allows the driver to hour (mph). hundred rpm’s, during Auto Stop set a speed that they do not want to mode, when the engine is shutting exceed. To set the Speed Warning, Odometer off and restarting. press p when Speed Warning is The odometer shows how far the displayed. Press w or x to adjust vehicle has been driven, in either Caution kilometers or miles. the value. Press V to set the speed. If the engine is operated with the Once the speed is set, this feature Trip Odometer rpm’s in the warning area at the high end of the tachometer, the can be turned off by pressing V The trip odometer shows how far vehicle could be damaged, and while viewing this page. If the the vehicle has been driven since the damage would not be covered the trip odometer was last reset. selected speed limit is exceeded, a by the vehicle warranty. Do not pop-up warning is displayed with a The trip odometer is accessed and operate the engine with the rpm’s chime. reset through the Driver Information in the warning area. Center (DIC). See Driver Compass : In certain vehicles the Information Center (DIC) 0 110. compass setting will allow for manually setting the compass. The user can set the zone and calibrate the compass. This setting page is Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 99 Fuel Gauge . At the service station, the fuel pump shuts off before the gauge reads full. . It takes a little more or less fuel to fill up than the gauge indicated. For example, the gauge indicated the tank was half full, but it actually took a little more or less than half the tank's capacity to fill the tank. . The gauge moves a little while turning a corner or speeding up. English . The gauge takes a few seconds When the ignition is on, the fuel Metric to stabilize after the ignition is gauge indicates about how much turned on, and goes back to fuel is left in the tank. empty when the ignition is An arrow on the fuel gauge turned off. indicates the side of the vehicle the fuel door is on. When the indicator nears empty, the low fuel light comes on. There is still a little fuel left, but the fuel tank should be filled soon. Here are four things that some owners ask about. None of these show a problem with the fuel gauge: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
100 Instruments and Controls Engine Coolant Seat Belt Reminders Temperature Gauge Driver Seat Belt Reminder Light There is a driver seat belt reminder light on the instrument cluster.
English This gauge shows the engine When the vehicle is started, this coolant temperature. light flashes and a chime may come Metric If the gauge pointer moves toward on to remind the driver to fasten the shaded area, the engine is their seat belt. Then the light stays too hot. on solid until the belt is buckled. This cycle may continue several This reading indicates the same times if the driver remains or thing as the warning light. It means becomes unbuckled while the that the engine coolant has vehicle is moving. overheated. If the vehicle has been operating under normal driving If the driver seat belt is buckled, conditions, pull off the road, stop the neither the light nor the chime vehicle, and turn off the engine as comes on. soon as possible. See Engine Overheating 0 212 for more information. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 101 Passenger Seat Belt Reminder such as a briefcase, handbag, The airbag readiness light comes on Light grocery bag, laptop, or other for several seconds when the electronic device. To turn off the vehicle is started. If the light does There is a passenger seat belt reminder light and/or chime, remove not come on then, have it fixed reminder light near the passenger the object from the seat or buckle immediately. airbag status indicator. See the seat belt. Passenger Sensing System 0 57. { Warning Airbag Readiness Light If the airbag readiness light stays This light shows if there is an on after the vehicle is started or electrical problem with the airbag system. The system check includes comes on while driving, it means the airbag sensor(s), the passenger the airbag system might not be sensing system, the pretensioners, working properly. The airbags in the airbag modules, the wiring, and the vehicle might not inflate in a When the vehicle is started, this crash, or they could even inflate light flashes and a chime may come the crash sensing and diagnostic without a crash. To help avoid on to remind passengers to fasten module. For more information on the injury, have the vehicle serviced their seat belt. Then the light stays airbag system, see Airbag System 0 on solid until the belt is buckled. 51. right away. This cycle continues several times if the passenger remains or becomes If there is a problem with the airbag unbuckled while the vehicle is system, a Driver Information Center moving. (DIC) message may also come on. If the passenger seat belt is buckled, neither the chime nor the Passenger Airbag Status light comes on. Indicator The front passenger seat belt The vehicle has a passenger reminder light and chime may turn sensing system. See Passenger on if an object is put on the seat Sensing System 0 57 for important Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
102 Instruments and Controls safety information. The passenger If the word ON or the on symbol is airbag status indicator is in the lit on the passenger airbag status Warning (Continued) overhead console. indicator, it means that the front outboard passenger frontal airbag away. See Airbag Readiness 0 and knee airbag are allowed to Light 101 for more information, inflate. including important safety information. If the word OFF or the off symbol is lit on the airbag status indicator, it means that the passenger sensing Charging System Light United States system has turned off the front outboard passenger frontal airbag and knee airbag. If, after several seconds, both status indicator lights remain on, or if there are no lights at all, there may be a problem with the lights or the passenger sensing system. See The charging system light comes on Canada your dealer for service. briefly when the ignition is turned When the vehicle is started, the on, but the engine is not running, as passenger airbag status indicator { Warning a check to show the light is working. will light ON and OFF, or the symbol The light turns off when the engine for on and off, for several seconds If the airbag readiness light ever is started. If it does not, have the as a system check. Then, after comes on and stays on, it means vehicle serviced by your dealer. several more seconds, the status that something may be wrong If the light stays on, or comes on indicator will light either ON or OFF, with the airbag system. To help while driving, there may be a or the on or off symbol, to let you avoid injury to yourself or others, problem with the electrical charging know the status of the front have the vehicle serviced right system. Have it checked by your outboard passenger frontal airbag (Continued) dealer. Driving while this light is on and knee airbag. could drain the battery. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 103 When this light comes on, the Driver Malfunctions are often indicated by Information Center (DIC) also the system before any problem is Caution (Continued) displays a message. noticeable. Being aware of the light costly repairs not covered by the If a short distance must be driven and seeking service promptly when it comes on may prevent damage. vehicle warranty. This could also with the light on, be sure to turn off affect the vehicle’s ability to pass all accessories, such as the radio Caution an Emissions Inspection/ and air conditioner. Maintenance test. See Accessories and Modifications Malfunction Indicator If the vehicle is driven continually with this light on, the emission 0 200. Lamp (Check Engine control system may not work as Light) well, the fuel economy may be If the light is flashing : A lower, and the vehicle may not This light is part of the vehicle’s malfunction has been detected that emission control on-board run smoothly. This could lead to could damage the emission control diagnostic system. If this light is on costly repairs that might not be system and increase vehicle while the engine is running, a covered by the vehicle warranty. emissions. Diagnosis and service malfunction has been detected and may be required. the vehicle may require service. The To help prevent damage, reduce light should come on to show that it Caution vehicle speed and avoid hard is working when the ignition is in accelerations and uphill grades. Service Mode. See Ignition Modifications to the engine, If towing a trailer, reduce the 0 Positions 151. transmission, exhaust, intake, amount of cargo being hauled as or fuel system, or the use of soon as possible. replacement tires that do not If the light continues to flash, find a meet the original tire safe place to park. Turn the vehicle specifications, can cause this light off and wait at least 10 seconds to come on. This could lead to before restarting the engine. If the (Continued) light is still flashing, follow the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
104 Instruments and Controls previous guidelines and see your Emissions Inspection and . The light does not come on dealer for service as soon as Maintenance Programs when the ignition is in possible. Service Mode. If the vehicle requires an Emissions If the light is on steady : A Inspection/Maintenance test, the . Critical emission control systems malfunction has been detected. test equipment will likely connect to have not been completely Diagnosis and service may be the vehicle's Data Link diagnosed. If this happens, the required. Connector (DLC). vehicle would not be ready for Check the following: inspection and might require several days of routine driving . A loose or missing fuel cap may before the system is ready for cause the light to come on. See inspection. This can happen if Filling the Tank 0 187. A few the 12-volt battery has recently driving trips with the cap been replaced or run down, or if properly installed may turn the the vehicle has been recently light off. serviced. The DLC is under the instrument . Poor fuel quality can cause See your dealer if the vehicle will inefficient engine operation and panel to the left of the steering wheel. Connecting devices that are not pass or cannot be made ready poor driveability, which may go for the test. away once the engine is warmed not used to perform an Emissions Inspection/Maintenance test or to up. If this occurs, change the Brake System Warning fuel brand. It may require at service the vehicle may affect vehicle operation. See Add-On Light least one full tank of the proper 0 fuel to turn the light off. See Electrical Equipment 197. See Recommended Fuel 0 185. your dealer if assistance is needed. If the light remains on, see your The vehicle may not pass dealer. inspection if: . The light is on when the engine is running. Metric English Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 105 This light should come on briefly Service Electric Parking when the vehicle is turned on. If it Warning (Continued) does not come on then, have it fixed Brake Light so it will be ready to warn you if the road and carefully stopped, there is a problem. have the vehicle towed for service. If the light comes on and stays on at start up, there is a brake problem. Have the brake system inspected Electric Parking Brake right away. Light If the light comes on while driving, This light should come on briefly pull off the road and stop carefully. when starting the vehicle. If it does The brake pedal might be harder to not come on, have it fixed so it will push, or the brake pedal may go be ready to warn if there is a closer to the floor. It could take problem. longer to stop. If the light is still on, If this light stays on, take the vehicle have the vehicle towed for service. Metric English See Towing the Vehicle 0 262. to your dealer as soon as possible. This light comes on when the See the information for the Electric parking brake is applied. If the light Parking Brake under Electric { Warning 0 continues flashing after the parking Parking Brake 161. A message may also display in the Driver The brake system might not be brake is released, or while driving, Information Center (DIC). working properly if the brake there is a problem with the Electric system warning light is on. Parking Brake system. A message Driving with the brake system may also display in the Driver warning light on can lead to a Information Center (DIC). crash. If the light is still on after If the light does not come on, the vehicle has been pulled off or remains flashing, see your dealer. (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
106 Instruments and Controls Antilock Brake System If both the ABS warning light and Vehicle Ahead Indicator the brake system warning light are (ABS) Warning Light on, ABS is not functioning and there is a problem with the regular brakes. See your dealer for service. See Brake System Warning Light 0 104.
Lane Departure Warning If equipped, this indicator will This warning light should come on (LDW) Light display green when a vehicle is briefly when the vehicle is turned detected ahead and amber when on. If the light does not come on, you are following a vehicle ahead have it fixed so it will be ready to much too closely. warn if there is a problem. See Forward Collision Alert (FCA) 0 If the light comes on while driving, System 178. safely stop as soon as it is possible and turn off the vehicle. Then turn Traction Off Light on the vehicle again to reset the This light is green if LDW is on and system. ready to operate. If the ABS warning light stays on, This light changes to amber and or comes on again while driving, the flashes to indicate that the lane vehicle needs service. A chime may marking has been crossed without also sound when the light stays on. using a turn signal in that direction. See Lane Departure Warning (LDW) If the ABS warning light is the only This light comes on briefly while 0 184. light on, the vehicle has regular starting the engine. If it does not, brakes, but ABS is not functioning. have the vehicle serviced by your Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 107 dealer. If the system is working This light comes on briefly while This light comes on briefly when the normally, the indicator light then starting the engine. If it does not, engine is started. turns off. have the vehicle serviced by your If the light does not come on, have The traction off light comes on when dealer. the vehicle serviced by your dealer. the Traction Control System (TCS) This light comes on when the If the system is working normally, has been turned off by pressing and StabiliTrak/Electronic Stability the indicator light turns off. releasing the TCS/StabiliTrak/ESC Control (ESC) system is turned off. If the light is on and not flashing, the button. If StabiliTrak/ESC is off, the Traction TCS and potentially the StabiliTrak/ This light and the StabiliTrak/ESC Control System (TCS) is also off. ESC system have been disabled. OFF light come on when StabiliTrak/ If StabiliTrak/ESC and TCS are off, A Driver Information Center (DIC) Electronic Stability Control (ESC) is the system does not assist in message may display. Check the turned off. controlling the vehicle. Turn on the DIC messages to determine which If the TCS is off, wheel spin is not TCS and the StabiliTrak/ESC feature(s) is no longer functioning limited. Adjust driving accordingly. systems, and the warning light and whether the vehicle requires turns off. service. See Traction Control/Electronic Stability Control 0 163. See Traction Control/Electronic If the light is on and flashing, the Stability Control 0 163. TCS and/or the StabiliTrak/ESC StabiliTrak OFF Light system is actively working. Traction Control System See Traction Control/Electronic (TCS)/StabiliTrak Light Stability Control 0 163. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
108 Instruments and Controls Tire Pressure Light When the Light Flashes First and Then Is On Steady If the light flashes for about a minute and then stays on, there may be a problem with the TPMS. If the problem is not corrected, the light will come on at every ignition cycle. This light should come on briefly as See Tire Pressure Monitor the engine is started. If it does not For vehicles with the Tire Pressure Operation 0 242. come on, have the vehicle serviced Monitor System (TPMS), this light by your dealer. comes on briefly when the engine is Engine Oil Pressure Light If the light comes on and stays on, it started. It provides information means that oil is not flowing through about tire pressures and the TPMS. Caution the engine properly. The vehicle could be low on oil and might have When the Light Is On Steady Lack of proper engine oil some other system problem. See This indicates that one or more of maintenance can damage the your dealer. the tires are significantly engine. Driving with the engine oil underinflated. low can also damage the engine. Low Fuel Warning Light A Driver Information Center (DIC) The repairs would not be covered tire pressure message may also by the vehicle warranty. Check display. Stop as soon as possible, the oil level as soon as possible. and inflate the tires to the pressure Add oil if required, but if the oil value shown on the Tire and level is within the operating range Loading Information label. See Tire and the oil pressure is still low, Pressure 0 239. have the vehicle serviced. Always follow the maintenance schedule This light is near the fuel gauge and for changing engine oil. comes on briefly when the ignition is turned on as a check to show it is working. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 109 It also comes on when the fuel tank High-Beam On Light Cruise Control Light is low on fuel. The light turns off when fuel is added. If it does not, have the vehicle serviced. Security Light
This light comes on when the This light in the Driver Information high-beam headlamps are in use. Center (DIC) is white when the See Headlamp High/Low-Beam cruise control is on and ready, and Changer 0 126. turns green when the cruise control is set and active. The security light should come on See Cruise Control 0 165. briefly as the engine is started. If it Lamps On Reminder does not come on, have the vehicle Adaptive Cruise Control Light serviced by your dealer. If the system is working normally, the indicator light turns off. If the light stays on and the engine does not start, there could be a problem with the theft-deterrent system. See Immobilizer Operation This light comes on when the exterior lamps are in use, except 0 22. This light in the Driver Information when only the Daytime Running Center (DIC) is white when the Lamps (DRL) are active. See Adaptive Cruise Control (ACC) (if Exterior Lamp Controls 0 125. equipped) is on and ready, and Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
110 Instruments and Controls turns green when the ACC is set Information Displays w or x : Press to move up or and active. See Adaptive Cruise down in a list, or on the main view 0 Control 167. Driver Information press to cycle through the different Info app pages. Door Ajar Light Center (DIC) o or p : Press o to open The DIC displays are shown in the application menus on the left. Press center of the instrument cluster in the Info app. See Instrument Cluster p to open interaction menus on the 0 96. The Info app is only available right. when the ignition is on. The displays V : Press to select a menu item. show the status of many vehicle Press and hold to reset values on systems. The controls for the DIC certain screens, or on the main view This light comes on in the Driver are on the right steering wheel reset info pages to the original Information Center (DIC) when a control. setting. door is open or not securely latched. Info Page Options Before driving, check that all doors are properly closed. The info pages on the DIC can be turned on or off through the Options app. 1. Press o to access the cluster applications. 2. Press w or x to scroll to the Options application. 3. Press V to select the Options app. 4. Scroll to Info Pages and Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 111 press p. Trip A and Average Fuel Economy range estimate is based on an or Trip B and Average Fuel average of the vehicle's fuel 5. Select Edit List. Economy : The Trip display shows economy over recent driving history 6. Press w or x to move the current distance traveled, in and the amount of fuel remaining in either kilometers (km) or miles (mi), through the list of possible the fuel tank. since the trip odometer was last information displays. Average Speed : Displays the reset. V average speed of the vehicle in 7. Press while an item is The Average Fuel Economy display kilometers per hour (km/h) or miles highlighted to select or shows the approximate average per hour (mph). This average is deselect that item. When an liters per 100 kilometers (L/100 km) calculated based on the various item is selected, a checkmark or miles per gallon (mpg). This vehicle speeds recorded since the will appear next to it. number reflects only the last reset of this value. The average Info Pages approximate average fuel economy speed can be reset by pressing and that the vehicle has right now, and holding V while this display is The following is the list of all will change as driving conditions active. possible DIC info page displays. change. This number is calculated Some may not be available for your based on the number of L/ Timer : To start the timer, press V particular vehicle. Some items may 100 km (mpg) recorded since the while this display is active. The not be turned on by default but can last time this menu item was reset. be turned on through the Options display will show the amount of time The Average Fuel Economy and trip app. See “DIC Info Page Options” that has passed since the timer was earlier in this section. odometer can be reset together by V pressing and holding V while this last reset. To stop the timer, press Current Speed : Displays the briefly while this display is active vehicle speed in either kilometers display is active. and the timer is running. To reset per hour (km/h) or miles per Fuel Range : Displays the V hour (mph). If equipped, press V to approximate distance the vehicle the timer to zero, press and hold enable speed signs. can be driven without refueling. while this display is active. LOW will be displayed when the vehicle is low on fuel. The fuel Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
112 Instruments and Controls Oil Life : Displays an estimate of Coolant Temperature : Displays Vehicle Messages the oil's remaining useful life. the coolant temperature in either If REMAINING OIL LIFE 99% is degrees Celsius (°C) or degrees Messages displayed on the DIC displayed, that means 99% of the Fahrenheit (°F). indicate the status of the vehicle or some action that may be needed to current oil life remains. Tire Pressure : Displays the correct a condition. Multiple When the remaining oil life is low, approximate pressures of all four messages may appear one after the CHANGE ENGINE OIL SOON tires. Tire pressure is displayed in another. message will appear on the display. either kilopascal (kPa) or in pounds The oil should be changed as soon per square inch (psi). If the pressure The messages that do not require as possible. See Engine Oil 0 204. is low, the value for that tire is immediate action can be In addition to the engine oil life shown in amber. See Tire Pressure acknowledged and cleared by system monitoring the oil life, Monitor System 0 241 and pressing V. The messages that additional maintenance is Tire Pressure Monitor Operation require immediate action cannot be recommended. See Maintenance 0 242. cleared until that action is 0 Schedule 276. Battery Voltage : Displays the performed. The Oil Life display must be reset current battery voltage. The battery All messages should be taken after each oil change. It will not voltage can fluctuate while viewing seriously; clearing the message reset itself. Do not reset the Oil Life this information on the DIC. This is does not correct the problem. display accidentally at any time normal. other than when the oil has just If a SERVICE message appears, Speed Signs : Displays sign see your dealer. been changed. It cannot be reset information, which comes from a accurately until the next oil change. roadway database in the onboard Follow the instructions given in the To reset the engine oil life system, navigation. messages. The system displays press and hold V for several messages regarding the following seconds while the Oil Life display is topics: active. See Engine Oil Life System . Service Messages 0 206. . Fluid Levels . Vehicle Security Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 113 . Brakes be reduced the next time the vehicle Vehicle . Steering is driven. The vehicle may be driven while this message is on, but Personalization . Ride Control Systems maximum acceleration and speed The audio system controls are used may be reduced. Anytime this . Driver Assistance Systems to access the personalization message stays on, or displays menus for customizing vehicle . Cruise Control repeatedly, the vehicle should be features. . Lighting and Bulb Replacement taken to your dealer for service as soon as possible. Infotainment System Audio . Wiper/Washer Systems Under certain operating conditions, System Controls Doors and Windows . propulsion will be disabled. Try To access the personalization . Seat Belts restarting after the vehicle has been menus: off for 30 seconds. . Airbag Systems 1. Touch SETTINGS on the Home . Engine and Transmission Page on the infotainment Vehicle Speed Messages display. . Tire Pressure SPEED LIMITED TO XXX KM/ 2. Touch the desired feature to . Battery H (MPH) display a list of available options. Engine Power Messages This message shows that the vehicle speed has been limited to 3. Touch to select the desired ENGINE POWER IS REDUCED the speed displayed. The limited feature setting. speed is a protection for various 4. Press BACK to return to the This message displays when the propulsion and vehicle systems, q vehicle's propulsion power is such as lubrication, thermal, brakes, previous menu. reduced. A reduction in propulsion suspension, Teen Driver if Personalization Menus power can affect the vehicle's ability equipped, or tires. to accelerate. If this message is on, The following list of features may be but there is no observed reduction available: in performance, proceed to your destination. The performance may . Time and Date Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
114 Instruments and Controls . Rear Seat Reminder Rear Seat Reminder Radio . Language This allows for a chime and a Select and the following may . Valet Mode message when the rear door has display: been opened before or during . Manage Favorites . Radio operation of the vehicle. . Number of Favorites Shown . Vehicle Select Off or On. . Audible Touch Feedback . Bluetooth Language . Apple CarPlay . Auto Volume Select Language, then select from . Android Auto the available language(s). . Maximum Startup Volume . Voice Valet Mode Manage Favorites This allows favorites to be edited. . Display This will lock the infotainment See Manage Favorites in system and steering wheel controls. “ ” . Rear Camera Settings under Radio in the It may also limit access to vehicle “ ” “ ” Return to Factory Settings infotainment manual. . storage locations, if equipped. Software Information . To enable valet mode: Number of Favorites Shown Wi-Fi . 1. Enter a four-digit code on the Press to set the number of favorites Each menu is detailed in the keypad. to display. following information. 2. Select Enter to go to the Select the desired number or select confirmation screen. Auto and the infotainment system Time and Date will automatically adjust the number Manually set the time and date. See 3. Re-enter the four-digit code. of favorites shown. Clock 0 91. Touch LOCK or UNLOCK to lock or Audible Touch Feedback unlock the system. Touch Back to go back to the previous menu. This allows Audible Touch Feedback to be turned on or off. Select Off or On. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 115 Auto Volume Climate and Air Quality Auto Rear Defog This feature adjusts the volume Select and the following may If equipped, this allows the Auto based on vehicle speed and display: Rear Defog to be turned on or off. ambient noise. . Auto Fan Speed This feature will automatically turn on the rear window defogger when it Select Off, Low, Medium-Low, . Air Conditioning Mode Medium, Medium-High, or High. is cold outside. . Auto Defog Select Off or On. Maximum Startup Volume . Auto Rear Defog This feature sets the maximum Collision/Detection Systems startup volume. If the vehicle is Auto Fan Speed Select and the following may started and the volume is greater This feature will set the auto fan display: than this level, the volume is speed. . Forward Collision System adjusted to this level. To set the maximum startup volume, touch + Select Low, Medium, or High. . Adaptive Cruise Go Notifier or − to increase or decrease. Air Conditioning Mode . Lane Change Alert Vehicle This feature changes the mode of . Rear Cross Traffic Alert the air conditioning. Select and the following may Forward Collision System display: Select Off, On, or Last Setting. This feature will turn on or off the . Climate and Air Quality Auto Defog Forward Collision Alert (FCA) and . Collision/Detection Systems When set to On, the front defog will Automatic Emergency Braking (AEB). The Off setting disables all . Comfort and Convenience automatically react to temperature and humidity conditions that may FCA and AEB functions. With the . Lighting cause fogging. Only vehicles with Alert and Brake setting, both FCA and AEB are available. The Alert . Power Door Locks the dual automatic climate control will have this option. setting disables AEB, but some . Remote Lock, Unlock, Start last-second automatic braking Select Off or On. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
116 Instruments and Controls capability is still provided, though Rear Cross Traffic Alert Easy Exit Options less likely to occur. See Automatic 0 This allows the feature to be turned This feature automatically recalls Emergency Braking (AEB) 180. on or off. the previously stored Exit button Select Off, Alert and Brake, or Alert. Select Off or On. position when exiting the vehicle. See Memory Seats 0 37. Adaptive Cruise Go Notifier See Driver Assistance Systems Select Off or On. This feature will give a reminder that 0 174. Adaptive Cruise Control provides Comfort and Convenience Chime Volume when it has brought the vehicle to a Select and the following may Select to set the chime volume complete stop behind another level. stopping vehicle, and then that display: vehicle drives on. . Auto Memory Recall Touch + or − to adjust the volume. Select Off or On. . Easy Exit Options Reverse Tilt Mirror 0 See Adaptive Cruise Control 167. . Chime Volume When on, both the driver and passenger, driver, or passenger Lane Change Alert . Reverse Tilt Mirror mirrors will tilt downward when the This allows the feature to be turned Auto Memory Recall vehicle is shifted to R (Reverse) to on or off. improve visibility of the ground near This feature automatically recalls Select Off or On. the rear wheels. They will return to the current driver’s previously stored their previous driving position when When Lane Change Alert is 1 or 2 positions when the ignition is the vehicle is shifted out of disabled, Side Blind Zone Alert is changed from off to on or ACC/ R (Reverse) or the ignition is turned also disabled. ACCESSORY. See Memory Seats to off. 0 37. See Lane Change Alert (LCA) Select Off, On - Driver and 0 182. Select Off or On. Passenger, On - Driver, or On - Passenger. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 117 Lighting Power Door Locks Remote Lock, Unlock, Start Select and the following may Select and the following may Select and the following may display: display: display: . Vehicle Locator Lights . Unlocked Door Anti-Lockout . Remote Unlock Light Feedback . Exit Lighting . Auto Door Unlock . Remote Lock Feedback . Daytime Tail Lights . Delayed Door Lock . Remote Door Unlock Vehicle Locator Lights Unlocked Door Anti Lock Out . Remote Start Auto Cool Seats This feature will flash the exterior When on, this feature will keep the . Remote Start Auto Heat Seats lamps when K on the Remote driver door from locking when the . Passive Door Unlock door is open. If Off is selected, the Keyless Entry (RKE) transmitter is . Passive Door Lock pressed to locate the vehicle. Delayed Door Lock menu will be available. . Remote Left in Vehicle Alert Select Off or On. Select Off or On. Remote Unlock Light Feedback Exit Lighting Auto Door Unlock When on, the exterior lamps will This allows the selection of how This allows selection of which of the flash when unlocking the vehicle long the exterior lamps stay on with the RKE transmitter. when leaving the vehicle when it is doors will automatically unlock when dark outside. the vehicle is shifted into P (Park). Select Off or Flash Lights. Select Off, 30 Seconds, 60 Seconds, Select Off, All Doors, or Driver Door. Remote Lock Feedback or 120 Seconds. Delayed Door Lock This allows selection of what type of Daytime Tail Lights When on, this feature will delay the feedback is given when locking the vehicle with the RKE transmitter. This feature allows the taillamps to locking of the doors. To override the be on during the day. delay, press the power door lock Select Off, Lights and Horn, Lights switch on the door. Only, or Horn Only. Select Off or On. Select Off or On. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
118 Instruments and Controls Remote Door Unlock Passive Door Lock Pair New Device This allows selection of which doors This feature can be turned on or off, Select to pair a new device. See will unlock when pressing K on the or can be used to select feedback “Pairing” in “Infotainment Controls” RKE transmitter. when using the button on the driver under “Bluetooth” in the infotainment door to lock the vehicle. See manual. Select All Doors or Driver Door. Remote Keyless Entry (RKE) 0 Device Management Remote Start Auto Cool Seats System Operation 8. Select to connect to a different If equipped and turned on, this Select Off, On with Horn Chirp, or On. phone source, disconnect a phone, feature will turn the ventilated seats or delete a phone. on when using remote start on Remote Left in Vehicle Alert warm days. Ringtones This feature sounds an alert when Select Off or On. the RKE transmitter is left in the Select to change the ring tone for the specific phone. The phone does Remote Start Auto Heat Seats vehicle. This menu also enables the Remote No Longer in Vehicle Alert. not need to be connected to change If equipped and turned on, this the ring. Select Off or On. feature will turn the heated seats on Voice Mail Numbers when using remote start on Bluetooth cold days. This feature displays the voice mail Select and the following may number for all connected phones. Select Off or On. display: To change the voice mail number, Passive Door Unlock . Pair New Device select EDIT. Type a new number, then select SAVE. This allows the selection of what . Device Management doors will unlock when using the Text Message Alerts . Ringtones button on the driver door to unlock This allows the feature to be turned the vehicle. . Voice Mail Numbers on or off. Select All Doors or Driver Door. . Text Message Alerts Select Off or On. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 119 Apple CarPlay Android Auto Audio Feedback Speed Select and the following may This feature allows Android devices This feature adjusts the audio display: to be connected to the infotainment feedback speed. system through a USB port. See . Apple CarPlay Select Slow, Medium, or Fast. “Apple CarPlay and Android Auto” . Manage Apple CarPlay Devices under “Phone” in the infotainment Display “What Can I Say?” Tips manual. Apple CarPlay This feature gives tips on what to Select Off or On. say when using voice recognition. This feature allows Apple devices to be connected to the infotainment Manage Android Auto Devices Select Off or On. system through a USB port. See Select to manage Android devices. Apple CarPlay and Android Auto Display “ ” Android Auto must be on for this under Phone in the infotainment Select and the following may “ ” feature to be accessed. See Apple manual. “ display: CarPlay and Android Auto” under Select Off or On. “Phone” in the infotainment manual. . Mode Manage Apple CarPlay Devices Voice . Calibrate Touchscreen Select to manage Apple devices. Select and the following may . Turn Display Off Apple CarPlay must be on for this display: Mode feature to be accessed. See “Apple . Prompt Length CarPlay and Android Auto” under Select to change the display screen “Phone” in the infotainment manual. . Audio Feedback Speed for day or night driving. Android Auto . Display “What Can I Say?” Tips Select Auto, Day, or Night. Select and the following may Prompt Length Calibrate Touchscreen display: This feature adjusts the voice Select to calibrate the touchscreen, . Android Auto prompt length. then follow the prompts. . Manage Android Auto Devices Select Short or Long. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
120 Instruments and Controls Turn Display Off . Restore Radio Settings Wi-Fi Select to turn the display off. Touch Restore Vehicle Settings This feature allows Wi-Fi networks anywhere on the infotainment to be turned off or on. This allows selection of restoring display or press any infotainment Select Off or On. controls on the center stack to turn vehicle settings. the display on. Select Restore or Cancel. Manage Wi-Fi Networks Rear Camera Clear All Private Data Select to manage Wi-Fi networks. Wi-Fi must be on for this feature to Select and the following may This allows selection to clear all be accessed. display: private information from the vehicle. . Guidance Lines Select Delete or Cancel. . Rear Park Assist Symbols Restore Radio Settings Guidance Lines This allows selection to restore radio settings. Select to turn Off or On. See Assistance Systems for Parking or Select Restore or Cancel. 0 Backing 176. Software Information Rear Park Assist Symbols Select to view the infotainment Select to turn Off or On. See system current software information. Assistance Systems for Parking or Backing 0 176. Wi-Fi Select and the following may Return to Factory Settings display: Select and the following may . Wi-Fi display: . Manage Wi-Fi Networks . Restore Vehicle Settings . Clear All Private Data Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 121 Universal Remote instructions refer to a garage door Make sure the hand-held transmitter opener, but can be used for other has a new battery for quick and System devices. accurate transmission of the radio-frequency signal. See Radio Frequency Statement Do not use the Universal Remote 0 300. system with any garage door opener Programming the Universal that does not have the stop and Remote System Universal Remote System reverse feature. This includes any garage door opener model For questions or programming help, Programming manufactured before April 1, 1982. see www.homelink.com/gm or call 1-800-355-3515. For calls placed Read these instructions completely outside the U.S., Canada, or Puerto before programming the Universal Rico, international rates will apply Remote system. It may help to have and may differ based on landline or another person assist with the mobile phone. programming process. Programming involves Keep the original hand-held time-sensitive actions, and may time transmitter for use in other vehicles out causing the procedure to be as well as for future programming. repeated. Erase the programming when vehicle ownership is terminated. To program up to three devices: See “Erasing Universal Remote 1. Hold the end of the hand-held System Buttons” later in this transmitter about 3 to 8 cm (1 If equipped, these buttons are in the section. to 3 in) away from the overhead console. To program a garage door opener, Universal Remote system buttons with the indicator light This system can replace up to three park outside directly in line with and facing the garage door opener in view. The hand-held remote control transmitters used to transmitter was supplied by the activate devices such as garage receiver. Clear all people and objects near the garage door. manufacturer of the garage door openers, security systems, and door opener receiver. home automation devices. These Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
122 Instruments and Controls 2. At the same time, press and . If the indicator light does hold both the hand-held not come on or the garage transmitter button and one of door does not move, a the three Universal Remote second button press may system buttons to be used to be required. For a second operate the garage door. Do time, press and hold the not release either button until newly programmed button the indicator light changes from for five seconds. If the light a slow to a rapid flash. Then stays on or the garage door release both buttons. moves, programming is Learn or Smart Button complete. Some garage door openers 4. After completing Steps 1–3, may require substitution of . If the indicator light blinks locate the Learn or Smart Step 2 with the procedure rapidly for two seconds, button inside garage on the under “Radio Signals for then changes to a solid light garage door opener receiver. Canada and Some Gate and the garage door does The name and color of the Operators” later in this section. not move, continue with button may vary by manufacturer. 3. Press and hold the newly programming Steps 4–6. programmed Universal Remote 5. Press and release the Learn or system button for five seconds Smart button. Step 6 must be while watching the indicator completed within 30 seconds of light and garage door pressing this button. activation. 6. Inside the vehicle, press and . If the indicator light stays on hold the newly programmed continuously or the garage Universal Remote system door moves when the button for two seconds and button is pressed, then then release it. If the garage programming is complete. door does not move or the There is no need to lamp on the garage door complete Steps 4–6. opener receiver does not flash, Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Instruments and Controls 123 press and hold the same enough for the Universal Remote Universal Remote System button a second time for system to pick up the signal during two seconds, then release it. programming. Operation Again, if the door does not If the programming did not work, Using the Universal Remote move or the garage door lamp replace Step 2 under “Programming System does not flash, press and hold the Universal Remote System” with Press and hold the appropriate the same button a third time for the following: two seconds, then release it. Universal Remote system button for Press and hold the Universal at least one-half second. The The Universal Remote system Remote system button while indicator light will come on while the should now activate the pressing and releasing the signal is being transmitted. garage door. hand-held transmitter button every Repeat the process for two seconds until the signal has Erasing Universal Remote programming the two remaining been successfully accepted by the System Buttons buttons. Universal Remote system. The Erase all programmed buttons when Universal Remote system indicator vehicle ownership is terminated. Radio Signals for Canada and light will flash slowly at first and then Some Gate Operators rapidly. Proceed with Step 3 under To erase: For questions or programming help, “Programming the Universal Remote 1. Press and hold the two outside see www.homelink.com/gm or call System” to complete. buttons until the indicator light 1-800-355-3515. For calls placed begins to flash. This should outside the U.S., Canada, or Puerto take about 10 seconds. Rico, international rates will apply 2. Release both buttons. and may differ based on landline or mobile phone. Canadian radio-frequency laws and some U.S. gate operators require transmitter signals to time out or quit after several seconds of transmission. This may not be long Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
124 Instruments and Controls Reprogramming a Single Universal Remote System Button To reprogram any of the system buttons: 1. Press and hold any one of the buttons. Do not release the button. 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, proceed with Step 1 under “Programming the Universal Remote System.” Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Lighting 125 Exterior Lighting Battery Exterior Lighting Lighting Saver ...... 131 Exterior Lamp Controls Exterior Lighting Exterior Lamp Controls ...... 125 Exterior Lamps Off Reminder ...... 126 Headlamp High/Low-Beam Changer ...... 126 Flash-to-Pass ...... 126 Daytime Running Lamps (DRL) ...... 126 Automatic Headlamp System ...... 127 The exterior lamp control is on the Hazard Warning Flashers . . . . . 127 turn signal lever. Turn and Lane-Change Signals ...... 128 Turn the control to the following positions: Interior Lighting Instrument Panel Illumination O : Turns off the exterior lamps. Control ...... 128 The knob returns to the AUTO Courtesy Lamps ...... 128 position after it is released. Turn to Dome Lamps ...... 129 O again to reactivate the Reading Lamps ...... 129 AUTO mode. Lighting Features In Canada, the headlamps and Entry Lighting ...... 130 Daytime Running Lamps (DRL) will Exit Lighting ...... 130 automatically reactivate when the Battery Load Management . . . 130 vehicle is shifted out of P (Park). Battery Power Protection . . . . . 131 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
126 Lighting AUTO : Automatically turns the DRL. The DRL will come on when exterior lamps on and off, all of the following conditions depending on outside lighting. are met: ; : Turns on the parking lamps . The ignition is on. including all lamps, except the . The exterior lamp control is headlamps. in AUTO. This indicator light turns on in the 2 : Turns on the headlamps instrument cluster when the . The light sensor determines it is together with the parking lamps and high-beam headlamps are on. daytime. instrument panel lights. . The vehicle is not in P (Park). Flash-to-Pass Exterior Lamps Off When the DRL are on, the taillamps, Reminder To flash the high beams, pull the sidemarker lamps, instrument panel turn signal lever toward you, and lights, and other lamps will not A warning chime sounds if the driver release. be on. door is opened while the ignition is off and the exterior lamps are on. Daytime Running The DRL turn off when the headlamps are turned to O or the Headlamp High/ Lamps (DRL) ignition is off. For vehicles first sold Low-Beam Changer DRL can make it easier for others to in Canada, the DRL can only be see the front of your vehicle during turned off when the transmission is Push the turn signal lever away the day. Fully functional DRL are in P (Park). from you and release to turn the required on all vehicles first sold in This vehicle may have a DRL high beams on. To return to low Canada. disabling function. When the DRL beams, push the lever again or pull are on and a turn signal is activated, it toward you and release. The DRL system turns on the low-beam headlamps at a reduced the DRL on that side will be off until brightness. For vehicles with High the turn signal goes off. Intensity Discharge (HID) headlamps, there is a dedicated Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Lighting 127 Automatic Headlamp If the vehicle is started in a dark come on. The transition time for the garage, the automatic headlamp lamps coming on varies based on System system comes on immediately. If it wiper speed. When the wipers are When the exterior lamp control is is light outside when the vehicle not operating, these lamps turn off. set to AUTO and it is dark enough leaves the garage, there is a slight Move the exterior lamp control to P outside, the headlamps come on delay before the automatic or ; to disable this feature. automatically. headlamp system changes to the DRL. During that delay, the instrument cluster may not be as Hazard Warning Flashers bright as usual. Make sure the instrument panel brightness control is in the full bright position. See Instrument Panel Illumination Control 0 128. When it is bright enough outside, the headlamps will turn off or may change to Daytime Running Lamps (DRL). The automatic headlamp system turns off when the exterior lamp There is a light sensor on top of the control is turned to O or the ignition instrument panel. Do not cover the is off. sensor, otherwise the headlamps | : Press this button to make the will come on when they are not Lights On with Wipers front and rear turn signal lamps needed. If the windshield wipers are flash on and off. Press again to turn The system may also turn on the activated in daylight with the engine the flashers off. headlamps when driving through a on, and the exterior lamp control is The hazard warning flashers turn on parking garage or tunnel. in AUTO, the headlamps, parking automatically if the airbags deploy. lamps, and other exterior lamps Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
128 Lighting Turn and Lane-Change If after signaling a turn or lane Interior Lighting change, the arrow flashes rapidly or Signals does not come on, a signal bulb may be burned out. Instrument Panel Have any burned out bulbs Illumination Control replaced. If a bulb is not burned out, check the fuse. See Fuses and Circuit Breakers 0 226.
Move the lever all the way up or down to signal a turn. An arrow on the instrument cluster The brightness of the instrument flashes in the direction of the turn or panel lighting and steering wheel lane change. controls can be adjusted. Raise or lower the lever until the D : Move the thumbwheel up or arrow starts to flash to signal a lane down to brighten or dim the lights. change. Hold it there until the lane change is completed. If the lever is Courtesy Lamps briefly pressed and released, the turn signal flashes three times. The courtesy lamps come on when any door is opened and the dome The turn and lane-change signal lamp is in the DOOR position. can be turned off manually by moving the lever back to its original position. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Lighting 129 Dome Lamps Reading Lamps
Rear Reading Lamps Front Reading Lamps There are front and rear reading The interior lamps control in the lamps in the overhead console and overhead console controls both the the headliner. front and rear interior lamps. # or $ : Press the button near To change the dome lamp settings, each lamp to turn it on or off. press the following: OFF : Turns the lamp off, even when a door is open. DOOR : The lamp comes on automatically when a door is opened. ON : Turns the lamp on. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
130 Lighting Lighting Features The exterior lamps and dome lamp voltage move up or down. This is remain on for a set amount of time, normal. If there is a problem, an Entry Lighting then automatically turn off. alert will be displayed. The exterior lamps turn off The battery can be discharged at Some exterior lamps and most of immediately by turning the exterior idle if the electrical loads are very the interior lamps turn on briefly at lamp control off. high. This is true for all vehicles. night or in areas with limited lighting This is because the generator when the Remote Keyless Entry This feature can be changed. See Vehicle Personalization 0 113. (alternator) may not be spinning fast (RKE) transmitter K button is enough at idle to produce all of the pressed. See Remote Keyless Entry power needed for very high (RKE) System Operation 0 8. After Battery Load electrical loads. Management about 30 seconds the exterior lamps A high electrical load occurs when turn off, then the dome lamps and The vehicle has Electric Power several of the following are on, such remaining interior lamps dim to off. Management (EPM) that estimates as: headlamps, high beams, rear Entry lighting can be disabled the battery's temperature and state window defogger, climate control fan manually by turning the ignition on of charge. It then adjusts the voltage at high speed, heated seats, engine or to ACC/ACCESSORY, or by for best performance and extended cooling fans, trailer loads, and loads pressing Q on the RKE transmitter. life of the battery. plugged into accessory power This feature can be changed. See When the battery's state of charge outlets. Vehicle Personalization 0 113. is low, the voltage is raised slightly EPM works to prevent excessive to quickly bring the charge back up. discharge of the battery. It does this Exit Lighting When the state of charge is high, by balancing the generator's output the voltage is lowered slightly to and the vehicle's electrical needs. Some exterior lamps and interior prevent overcharging. If the vehicle It can increase engine idle speed to lights come on at night, or in areas has a voltmeter gauge or a voltage generate more power whenever with limited lighting, when the driver display on the Driver Information needed. It can temporarily reduce door is opened after the ignition is Center (DIC), you may see the the power demands of some turned off. The dome lamp comes accessories. on after the ignition is turned off. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Lighting 131 Normally, these actions occur in Exterior Lighting Battery steps or levels, without being noticeable. In rare cases at the Saver highest levels of corrective action, The exterior lamps turn off about this action may be noticeable to the 10 minutes after the ignition is driver. If so, a DIC message might turned off, if the parking lamps or be displayed and it is recommended headlamps have been manually left that the driver reduce the electrical on. This protects against draining loads as much as possible. the battery. To restart the 10-minute timer, turn the exterior lamp control Battery Power Protection to the O position and then back to The battery saver feature is the ; or 2 position. designed to protect the vehicle's To keep the lamps on for more than battery. 10 minutes, the ignition must be on If some interior lamps are left on or in ACC/ACCESSORY. and the ignition is turned off, the battery rundown protection system automatically turns the lamp off after some time. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
132 Infotainment System Infotainment Introduction System Infotainment See the infotainment manual for Introduction information on the radio, audio Infotainment ...... 132 players, phone, navigation system, and voice or speech recognition. It also includes information on settings. Active Noise Cancellation (ANC) If equipped, ANC reduces engine noise in the vehicle’s interior. ANC requires the factory-installed audio system, radio, speakers, amplifier (if equipped), induction system, and exhaust system to work properly. Deactivation is required by your dealer if related aftermarket equipment is installed. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Climate Controls 133 Climate Controls Climate Control Systems
Climate Control Systems Dual Automatic Climate Control System Dual Automatic Climate The heating, cooling, and ventilation for the vehicle can be controlled with Control System ...... 133 this system. Air Vents Air Vents ...... 137 Maintenance Passenger Compartment Air Filter ...... 138 Service ...... 138
1. Driver and Passenger 6. Rear Window Defogger Temperature Controls 7. Air Delivery Modes 2. Air Conditioning or Comfort/ Eco Air Conditioning 8. O (Fan On/Off) 3. Fan Control 9. Recirculation 4. Defrost 10. AUTO (Automatic Operation) 5. SYNC Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
134 Climate Controls Climate Control Influence on Fuel . Turn off the air conditioning To improve fuel efficiency and to Economy when it is not needed. cool the vehicle faster, recirculation The climate control system is . Only use defrost when needed may be automatically selected in dependent upon other vehicle to clear the windows. warm weather. systems for heat and power input. The recirculation light will not come Certain climate control settings can Automatic Operation on when automatically controlled. lead to higher fuel usage. The system automatically heats or Press h to manually select The following climate control cools the vehicle to the desired recirculation; press it again to select settings use more fuel: temperature: outside air. Fan Speed . Comfort air conditioning mode . Manual Operation Air Delivery Mode . Defrost mode . Driver and Passenger . Extreme temperature settings, . Air Conditioning Temperature Control : The such as 15 °C (60 °F) or 32 °C . Recirculation temperature can be adjusted (90 °F) separately for the driver and When AUTO is lit, all four functions passenger. . High fan speed settings operate automatically. Each function Turn the knob clockwise or To help reduce fuel usage: can also be manually set and the setting is displayed. Functions not counterclockwise to increase or . Use the full automatic control as manually set will continue to be decrease the driver or passenger described under “Automatic automatically controlled, even if the temperature setting. Operation.” AUTO indicator is not lit. SYNC : Press to link all climate . Use eco air conditioning, instead For automatic operation: zone settings to the driver settings. of the comfort air conditioning. The SYNC indicator light will turn 1. Press AUTO. on. When the passenger settings . Select a temperature setting that 2. Set the temperature. Allow the are adjusted, the SYNC indicator is higher in hot weather and light is off. lower in cold weather. system time to stabilize. Then adjust the temperature as O : Press the knob to turn the fan needed for best comfort. on or off. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Climate Controls 135 Fan Control : Turn the knob 0 : Press to clear the windshield conditioning comfort. In warm clockwise or counterclockwise to of fog or frost more quickly. Air is weather conditions, Auto Stops may increase or decrease the fan speed. directed to the windshield and side occur more frequently and the Press AUTO to return to automatic window outlets. vehicle interior may be warmer as operation. compared to the comfort air For best results, clear all snow and conditioning setting. This setting Air Delivery Modes : Press Y, \, ice from the windshield before allows higher humidity inside the defrosting. [ , or - to change the direction of vehicle and window fogging before A/C : Press to cycle between the the engine restarts. the airflow. An indicator light comes off, eco, and comfort air conditioning on in the selected mode button. L : Press to turn on modes. The indicator will be lit in recirculation. An indicator light Changing the mode cancels the comfort and eco modes and turns comes on. Air is recirculated to automatic operation and the system off when there is no A/C function. quickly cool the inside of the vehicle goes into manual mode. Press If the fan is turned off, the air or prevent outside air and odors AUTO to return to automatic conditioner will not run and the from entering. operation. indicator light may turn off. Auto Defog : The climate control Y : Air is directed to the instrument Press AUTO to return to automatic system may have a sensor to panel outlets. operation and the air conditioner automatically detect high humidity runs automatically as needed. When \ : Air is directed to the instrument inside the vehicle. When high the indicator light is on, the air humidity is detected, the climate panel outlets and the floor outlets. conditioner runs automatically to [ control system may adjust to : Air is directed to the floor cool the air inside the vehicle or to outside air supply and turn on the outlets. dry the air as needed to defog the air conditioner. The fan speed may - : Air is directed to the windshield windshield faster. slightly increase to help prevent and floor outlets to clear the For comfort a/c, press A/C. The fogging. If the climate control windows of fog or moisture. indicator will turn amber. system does not detect possible window fogging, it returns to normal For eco a/c, press A/C again. The operation. To turn Auto Defog off or indicator will turn green. This setting balances fuel economy and air Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
136 Climate Controls on, see “Climate and Air Quality” Remote Start Climate Control Sensors under Vehicle Personalization Operation : If equipped with remote 0 113. start, the climate control system may run when the vehicle is started Rear Window Defogger remotely. The system uses the K : Press to turn the rear window driver’s previous settings to heat or defogger on or off. An indicator light cool the inside of the vehicle. The on the button comes on to show that rear defog may come on during the rear window defogger is on. remote start based on cold ambient conditions. The rear defog indicator The upper region of gridlines on the light may not come on during a rear window are antenna lines and remote start. The front heated seats are not intended to heat when the may turn on if it is cold outside. The defogger is activated. heated seat indicator lights may not If equipped with heated outside come on during a remote start. See mirrors, they turn on with the rear Remote Vehicle Start 0 14 and The solar sensor on top of the window defogger and help to clear Heated and Ventilated Front Seats instrument panel near the fog or frost from the surface of the 0 40, if equipped. windshield monitors the solar heat. mirror. See Heated Mirrors 0 24. The climate control system uses the sensor information to adjust the Caution temperature, fan speed, recirculation, and air delivery mode Using a razor blade or sharp for best comfort. object on the inside rear window If the sensor is covered, the can damage the antenna or automatic climate control system defogger. Repairs would not be may not work properly. covered by the vehicle warranty. Do not stick anything to the rear window. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Climate Controls 137 Air Vents Side Air Vents . Clear snow off the hood to improve visibility and help Center Air Vents decrease moisture drawn into the vehicle. . Keep all outlets open whenever possible for best system performance. . Keep the paths under all seats clear of objects to help circulate the air inside the vehicle more effectively. . Use of non-GM approved hood deflectors can adversely affect Move the thumbwheels (1) up or the performance of the system. down to open or close off the . Do not attach any devices to the Move the thumbwheels (1) left or airflow. air vent louvers. This restricts right to open or close off the airflow. Use the slider knobs (2) to change airflow and may cause damage Use the slider knobs (2) on the air the direction of the airflow. to the air vents. vents to change the direction of the Operation Tips airflow. . Clear away any ice, snow, or leaves from air inlets at the base of the windshield that could block the flow of air into the vehicle. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
138 Climate Controls Maintenance Service All vehicles have a label underhood Passenger Compartment that identifies the refrigerant used in Air Filter the vehicle. The refrigerant system should only be serviced by trained The passenger compartment air and certified technicians. The air filter reduces dust, pollen, and other conditioning evaporator should airborne irritants from outside air never be repaired or replaced by that is pulled into the vehicle. The one from a salvage vehicle. filter will need to be replaced It should only be replaced by a new periodically. See Maintenance evaporator to ensure proper and Schedule 0 276. safe operation. Using the climate control system During service, all refrigerants without an air filter installed is not should be reclaimed with proper recommended. Water or other equipment. Venting refrigerants debris could enter the system and directly to the atmosphere is harmful result in leaks or noises. Always to the environment and may also install a new filter when removing create unsafe conditions based on the old filter. inhalation, combustion, frostbite, For more information on filter or other health-based concerns. replacement, see your dealer. The air conditioning system requires periodic maintenance. See Maintenance Schedule 0 276. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 139 Shifting out of Park ...... 156 Assistance Systems for Driving and Parking over Things Parking or Backing ...... 176 Operating That Burn ...... 156 Assistance Systems for Extended Parking ...... 157 Driving ...... 178 Forward Collision Alert (FCA) Engine Exhaust System ...... 178 Driving Information Engine Exhaust ...... 157 Driving for Better Fuel Automatic Emergency Running the Vehicle While Braking (AEB) ...... 180 Economy ...... 140 Parked ...... 157 Distracted Driving ...... 140 Side Blind Zone Defensive Driving ...... 141 Automatic Transmission Alert (SBZA) ...... 181 Drunk Driving ...... 141 Automatic Transmission ...... 158 Lane Change Alert (LCA) . . . . . 182 Control of a Vehicle ...... 142 Manual Mode ...... 160 Lane Departure Braking ...... 142 Warning (LDW) ...... 184 Steering ...... 142 Brakes Antilock Brake Fuel Off-Road Recovery ...... 143 Top Tier Fuel ...... 185 Loss of Control ...... 143 System (ABS) ...... 161 Electric Parking Brake ...... 161 Recommended Fuel ...... 185 Driving on Wet Roads ...... 144 Prohibited Fuels ...... 186 Hill and Mountain Roads . . . . . 145 Brake Assist ...... 163 Hill Start Assist (HSA) ...... 163 Fuels in Foreign Countries . . . 186 Winter Driving ...... 145 Fuel Additives ...... 186 If the Vehicle Is Stuck ...... 147 Ride Control Systems E85 or FlexFuel ...... 186 Vehicle Load Limits ...... 147 Traction Control/Electronic Filling the Tank ...... 187 Starting and Operating Stability Control ...... 163 Filling a Portable Fuel Container ...... 189 New Vehicle Break-In ...... 151 Cruise Control Ignition Positions ...... 151 Cruise Control ...... 165 Trailer Towing Starting the Engine ...... 153 Adaptive Cruise Control ...... 167 General Towing Engine Heater ...... 154 Information ...... 189 Retained Accessory Driver Assistance Systems Driving Characteristics and Power (RAP) ...... 155 Driver Assistance Systems . . . 174 Towing Tips ...... 189 Shifting Into Park ...... 155 Trailer Towing ...... 193 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
140 Driving and Operating Towing Equipment ...... 195 Driving Information . Combine several trips into a single trip. Conversions and Add-Ons Add-On Electrical Driving for Better Fuel . Replace the vehicle's tires with Equipment ...... 197 the same TPC Spec number Economy molded into the tire's sidewall Driving habits can affect fuel near the size. mileage. Here are some driving tips . Follow recommended scheduled to get the best fuel economy maintenance. possible: . Set the climate controls to the Distracted Driving desired temperature after the engine is started, or turn them Distraction comes in many forms off when not required. and can take your focus from the task of driving. Exercise good . Avoid fast starts and accelerate judgment and do not let other smoothly. activities divert your attention away . Brake gradually and avoid from the road. Many local abrupt stops. governments have enacted laws regarding driver distraction. Become . Avoid idling the engine for long familiar with the local laws in periods of time. your area. . When road and weather To avoid distracted driving, keep conditions are appropriate, use your eyes on the road, keep your cruise control. hands on the steering wheel, and . Always follow posted speed focus your attention on driving. limits or drive more slowly when conditions require. . Keep vehicle tires properly inflated. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 141 . Do not use a phone in . Avoid stressful conversations . Allow enough following distance demanding driving situations. while driving, whether with a between you and the driver in Use a hands-free method to passenger or on a cell phone. front of you. place or receive necessary . Focus on the task of driving. phone calls. { Warning . Watch the road. Do not read, Drunk Driving take notes, or look up Taking your eyes off the road too information on phones or other long or too often could cause a Death and injury associated with electronic devices. crash resulting in injury or death. drinking and driving is a global Focus your attention on driving. tragedy. . Designate a front seat passenger to handle potential { Warning distractions. Refer to the infotainment manual for more information on using that . Become familiar with vehicle Drinking and then driving is very system and the navigation system, features before driving, such as dangerous. Your reflexes, if equipped, including pairing and programming favorite radio perceptions, attentiveness, and using a cell phone. stations and adjusting climate judgment can be affected by even control and seat settings. Defensive Driving a small amount of alcohol. You Program all trip information into can have a serious — or even any navigation device prior to Defensive driving means “always fatal — collision if you drive after driving. expect the unexpected.” The first drinking. . Wait until the vehicle is parked step in driving defensively is to wear the seat belt. See Seat Belts 0 43. Do not drink and drive or ride with to retrieve items that have fallen a driver who has been drinking. to the floor. . Assume that other road users Ride home in a cab; or if you are . Stop or park the vehicle to tend (pedestrians, bicyclists, and with a group, designate a driver to children. other drivers) are going to be who will not drink. careless and make mistakes. . Keep pets in an appropriate Anticipate what they may do and carrier or restraint. be ready. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
142 Driving and Operating Control of a Vehicle If the engine ever stops while the vehicle is being driven, brake Braking, steering, and accelerating normally but do not pump the are important factors in helping to brakes. Doing so could make the control a vehicle while driving. pedal harder to push down. If the engine stops, there will be some Braking power brake assist but it will be Braking action involves perception used when the brake is applied. time and reaction time. Deciding to Once the power assist is used up, it push the brake pedal is perception can take longer to stop and the time. Actually doing it is brake pedal will be harder to push. reaction time. Steering Average driver reaction time is Electric Power Steering about three-quarters of a second. In Caution The vehicle has electric power that time, a vehicle moving at steering. It does not have power 100 km/h (60 mph) travels 20 m To avoid damage to the steering steering fluid. Regular maintenance (66 ft), which could be a lot of is not required. distance in an emergency. system, do not drive over curbs, parking barriers, or similar objects If power steering assist is lost due Helpful braking tips to keep in mind at speeds greater than 3 km/h to a system malfunction, the vehicle include: (1 mph). Use care when driving can be steered, but may require . Keep enough distance between over other objects such as lane increased effort. you and the vehicle in front dividers and speed bumps. If the steering assist is used for an of you. Damage caused by misuse of the extended period of time while the . Avoid needless heavy braking. vehicle is not covered by the vehicle is not moving, power assist vehicle warranty. may be reduced. . Keep pace with traffic. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 143 If the steering wheel is turned until it . Holding both sides of the 1. Ease off the accelerator and reaches the end of its travel and is steering wheel allows you to turn then, if there is nothing in the held against that position for an 180 degrees without removing way, steer the vehicle so that it extended period of time, power a hand. straddles the edge of the steering assist may be reduced. . The Antilock Brake System pavement. Normal use of the power steering (ABS) allows steering while 2. Turn the steering wheel about assist should return when the braking. one-eighth of a turn, until the system cools down. right front tire contacts the See your dealer if there is a Off-Road Recovery pavement edge. problem. 3. Turn the steering wheel to go straight down the roadway. Curve Tips . Take curves at a reasonable Loss of Control speed. Skidding . Reduce speed before entering a curve. There are three types of skids that correspond to the vehicle's three . Maintain a reasonable steady control systems: speed through the curve. . Braking Skid — wheels are not . Wait until the vehicle is out of rolling. the curve before accelerating gently into the straightaway. . Steering or Cornering Skid — The vehicle's right wheels can drop too much speed or steering in a Steering in Emergencies off the edge of a road onto the curve causes tires to slip and . There are some situations when shoulder while driving. Follow lose cornering force. steering around a problem may these tips: . Acceleration Skid — too much be more effective than braking. throttle causes the driving wheels to spin. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
144 Driving and Operating Defensive drivers avoid most skids . Try to avoid sudden steering, by taking reasonable care suited to acceleration, or braking, Warning (Continued) existing conditions, and by not including reducing vehicle speed overdriving those conditions. But by shifting to a lower gear. Any After driving through a large skids are always possible. sudden changes could cause puddle of water or a car/vehicle the tires to slide. wash, lightly apply the brake If the vehicle starts to slide, follow pedal until the brakes work these suggestions: Remember: Antilock brakes help normally. avoid only the braking skid. . Ease your foot off the Flowing or rushing water creates accelerator pedal and steer the strong forces. Driving through way you want the vehicle to go. Driving on Wet Roads flowing water could cause the The vehicle may straighten out. Rain and wet roads can reduce Be ready for a second skid if it vehicle to be carried away. If this vehicle traction and affect your happens, you and other vehicle occurs. ability to stop and accelerate. occupants could drown. Do not Always drive slower in these types . Slow down and adjust your ignore police warnings and be driving according to weather of driving conditions and avoid driving through large puddles and very cautious about trying to drive conditions. Stopping distance through flowing water. can be longer and vehicle deep-standing or flowing water. control can be affected when traction is reduced by water, { Warning Hydroplaning snow, ice, gravel, or other Hydroplaning is dangerous. Water Wet brakes can cause crashes. material on the road. Learn to can build up under the vehicle's They might not work as well in a recognize warning clues — such tires so they actually ride on the as enough water, ice, or packed quick stop and could cause water. This can happen if the road is snow on the road to make a pulling to one side. You could wet enough and you are going fast mirrored surface — and slow lose control of the vehicle. enough. When the vehicle is down when you have any doubt. (Continued) hydroplaning, it has little or no contact with the road. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 145 There is no hard and fast rule about . Shift to a lower gear when going . Drive at speeds that keep the hydroplaning. The best advice is to down steep or long hills. vehicle in its own lane. Do not slow down when the road is wet. swing wide or cross the center line. Other Rainy Weather Tips { Warning . Be alert on top of hills; Besides slowing down, other wet Using the brakes to slow the something could be in your lane weather driving tips include: vehicle on a long downhill slope (e.g., stalled car, crash). . Allow extra following distance. can cause brake overheating, can reduce brake performance, and . Pay attention to special road signs (e.g., falling rocks area, . Pass with caution. could result in a loss of braking. winding roads, long grades, . Keep windshield wiping Shift the transmission to a lower passing or no-passing zones) equipment in good shape. gear to let the engine assist the and take appropriate action. . Keep the windshield washer fluid brakes on a steep downhill slope. reservoir filled. Winter Driving . Have good tires with proper Driving on Snow or Ice tread depth. See Tires 0 231. { Warning Snow or ice between the tires and . Turn off cruise control. Coasting downhill in N (Neutral) the road creates less traction or or with the ignition off is grip, so drive carefully. Wet ice can Hill and Mountain Roads dangerous. This can cause occur at about 0 °C (32 °F) when Driving on steep hills or through overheating of the brakes and freezing rain begins to fall. Avoid mountains is different than driving loss of steering assist. Always driving on wet ice or in freezing rain on flat or rolling terrain. Tips include: have the engine running and the until roads can be treated. . Keep the vehicle serviced and in vehicle in gear. For Slippery Road Driving: good shape. . Accelerate gently. Accelerating . Check all fluid levels and brakes, too quickly causes the wheels to tires, cooling system, and spin and makes the surface transmission. under the tires slick. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
146 Driving and Operating . Turn on Traction Control. See Assistance. See Roadside Traction Control/Electronic Assistance Program 0 294. To get Warning (Continued) Stability Control 0 163. help and keep everyone in the vehicle safe: . Open a window about 5 cm . The Antilock Brake System (2 in) on the vehicle side (ABS) improves vehicle stability . Turn on the hazard warning that is away from the wind, during hard stops, but the flashers. to bring in fresh air. brakes should be applied sooner . Tie a red cloth to an outside . Fully open the air outlets on than when on dry pavement. mirror. See Antilock Brake System or under the instrument (ABS) 0 161. panel. { Warning . Allow greater following distance . Adjust the climate control system to circulate the air and watch for slippery spots. Icy Snow can trap engine exhaust patches can occur on otherwise inside the vehicle and set under the vehicle. This may the fan speed to the highest clear roads in shaded areas. cause exhaust gases to get The surface of a curve or an setting. See “Climate inside. Engine exhaust contains Control Systems.” overpass can remain icy when carbon monoxide (CO), which the surrounding roads are clear. cannot be seen or smelled. It can For more information about CO, 0 Avoid sudden steering cause unconsciousness and even see Engine Exhaust 157. maneuvers and braking while death. on ice. If the vehicle is stuck in snow: To save fuel, run the engine for . Turn off cruise control. short periods to warm the vehicle . Clear snow from the base of Blizzard Conditions and then shut the engine off and the vehicle, especially any partially close the window. Moving Stop the vehicle in a safe place and blocking the exhaust pipe. about to keep warm also helps. signal for help. Stay with the vehicle (Continued) If it takes time for help to arrive, unless there is help nearby. when running the engine, push the If possible, use Roadside accelerator pedal slightly so the engine runs faster than the idle Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 147 speed. This keeps the battery Rocking the Vehicle to Get vehicle capacity weight and charged to restart the vehicle and to it Out includes the weight of all signal for help with the headlamps. Turn the steering wheel left and occupants, cargo, and all Do this as little as possible, to nonfactory-installed options. save fuel. right to clear the area around the front wheels. Turn off any traction Two labels on the vehicle may If the Vehicle Is Stuck system. Shift back and forth show how much weight it may between R (Reverse) and a low properly carry: the Tire and Slowly and cautiously spin the forward gear, spinning the wheels Loading Information label and wheels to free the vehicle when as little as possible. To prevent the Certification label. stuck in sand, mud, ice, or snow. transmission wear, wait until the wheels stop spinning before shifting If stuck too severely for the traction { Warning system to free the vehicle, turn the gears. Release the accelerator traction system off and use the pedal while shifting, and press Do not load the vehicle any rocking method. See Traction lightly on the accelerator pedal heavier than the Gross when the transmission is in gear. Control/Electronic Stability Control Vehicle Weight Rating 0 163. Slowly spinning the wheels in the forward and reverse directions (GVWR), or either the causes a rocking motion that could maximum front or rear Gross { Warning free the vehicle. If that does not get Axle Weight Rating (GAWR). the vehicle out after a few tries, it This can cause systems to If the vehicle's tires spin at high might need to be towed out. If the break and change the way the speed, they can explode, and you vehicle does need to be towed out, vehicle handles. This could or others could be injured. The see Towing the Vehicle 0 262. vehicle can overheat, causing an cause loss of control and a crash. Overloading can also engine compartment fire or other Vehicle Load Limits damage. Spin the wheels as little reduce stopping distance, as possible and avoid going It is very important to know how damage the tires, and shorten above 56 km/h (35 mph). much weight the vehicle can the life of the vehicle. carry. This weight is called the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
148 Driving and Operating Tire and Loading Information equipment tires (3) and the 3. Subtract the combined Label recommended cold tire inflation weight of the driver and pressures (4). For more passengers from XXX kg or information on tires and inflation XXX lbs. see Tires 0 231 and 0 4. The resulting figure equals Tire Pressure 239. the available amount of There is also important loading cargo and luggage load information on the Certification capacity. For example, if the label. It may show the Gross "XXX" amount equals Vehicle Weight Rating (GVWR) 1400 lbs. and there will be and the Gross Axle Weight five 150 lb passengers in Rating (GAWR) for the front and your vehicle, the amount of rear axle. See “Certification available cargo and luggage Label Example Label” later in this section. load capacity is 650 lbs. (1400-750 (5 x 150) = A vehicle-specific Tire and Steps for Determining Correct “ 650 lbs.) Loading Information label is Load Limit– attached to the vehicle's center 5. Determine the combined 1. Locate the statement "The weight of luggage and cargo pillar (B-pillar). The Tire and combined weight of being loaded on the vehicle. Loading Information label shows occupants and cargo should That weight may not safely the number of occupant seating never exceed XXX kg or exceed the available cargo positions (1), and the maximum XXX lbs." on your vehicle s ’ and luggage load capacity vehicle capacity weight (2) in placard. kilograms and pounds. calculated in Step 4. 2. Determine the combined The Tire and Loading 6. If your vehicle will be towing weight of the driver and Information label also shows the a trailer, load from your passengers that will be tire size of the original trailer will be transferred to riding in your vehicle. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 149 your vehicle. Consult this 2. Subtract Occupant manual to determine how Weight @ 68 kg (150 lbs) this reduces the available × 2 = 136 kg (300 lbs). cargo and luggage load 3. Available Occupant and capacity of your vehicle.” Cargo Weight = 317 kg See Trailer Towing 0 193 for (700 lbs). important information on towing a trailer, towing safety rules, and trailering tips.
Example 3
1. Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs). 2. Subtract Occupant Weight @ 91 kg Example 2 (200 lbs) × 5 = 453 kg 1. Vehicle Capacity Weight (1,000 lbs). for Example 2 = 453 kg 3. Available Cargo Weight Example 1 (1,000 lbs). = 0 kg (0 lbs). 1. Vehicle Capacity Weight 2. Subtract Occupant Refer to the vehicle's Tire and for Example 1 = 453 kg Weight @ 68 kg (150 lbs) Loading Information label for (1,000 lbs). × 5 = 340 kg (750 lbs). specific information about the 3. Available Cargo Weight vehicle's capacity weight and = 113 kg (250 lbs). seating positions. The combined Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
150 Driving and Operating weight of the driver, passengers, and cargo should never exceed { Warning Warning (Continued) the vehicle's capacity weight. Things inside the vehicle can . Do not leave a seat Certification Label strike and injure people in a folded down unless sudden stop or turn, or in a needed. crash. . Put things in the cargo area of the vehicle. In the cargo area, put them as far forward as possible. Try to spread the weight evenly. . Never stack heavier things, like suitcases, inside the vehicle so that Label Example some of them are above A vehicle-specific Certification the tops of the seats. label is attached to the vehicle's . Do not leave an center pillar (B-pillar). The label unsecured child restraint may show the gross weight in the vehicle. capacity of the vehicle, called the Gross Vehicle Weight Rating . Secure loose items in the (GVWR). The GVWR includes vehicle. the weight of the vehicle, all (Continued) occupants, fuel, and cargo. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 151 Starting and The Remote Keyless Entry (RKE) Caution (Continued) transmitter must be in the vehicle for Operating the system to operate. If the breaking-in guideline every pushbutton start is not working, the New Vehicle Break-In time you get new brake vehicle may be near a strong radio linings. antenna signal causing interference to the Keyless Access system. See Caution Following break-in, engine speed and load can be gradually Remote Keyless Entry (RKE) 0 The vehicle does not need an increased. System Operation 8. elaborate break-in. But it will To shift out of P (Park), the vehicle perform better in the long run if Ignition Positions must be on, in ACC/ACCESSORY, you follow these guidelines: or in service mode and the brake pedal must be applied. . Do not drive at any one constant speed, fast or slow, Stopping the Engine/LOCK/ for the first 800 km (500 mi). OFF (No Indicator Lights) : When Do not make full-throttle the vehicle is stopped, press starts. Avoid downshifting to ENGINE START/STOP once to turn brake or slow the vehicle. the engine off. . Avoid making hard stops for If the vehicle is in P (Park), the the first 300 km (200 mi) or ignition will turn off, and Retained so. During this time the new Accessory Power (RAP) will remain brake linings are not yet active. See Retained Accessory broken in. Hard stops with Power (RAP) 0 155. new linings can mean If the vehicle is not in P (Park), the premature wear and earlier The vehicle has an electronic ignition will return to ACC/ replacement. Follow this keyless ignition with pushbutton ACCESSORY and display the (Continued) start. message SHIFT TO PARK in the Driver Information Center (DIC). Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
152 Driving and Operating When the vehicle is shifted into 4. Set the parking brake. See The ignition will switch from ACC/ P (Park), the ignition system will Electric Parking Brake 0 161. ACCESSORY to off after turn off. five minutes to prevent battery Do not turn the engine off when the { Warning rundown. vehicle is moving. This will cause a ON/RUN/START (Green Indicator loss of power assist in the brake Turning off the vehicle while Light) : This mode is for driving and and steering systems and disable moving may cause loss of power starting. With the ignition off and the the airbags. assist in the brake and steering brake pedal applied, pressing the systems and disable the airbags. button once will place the ignition If the vehicle must be shut off in an While driving, only shut the emergency: system in ON/RUN/START. Once vehicle off in an emergency. engine cranking begins, release the 1. Brake using a firm and steady button. Engine cranking will pressure. Do not pump the continue until the engine starts. See brakes repeatedly. This may If the vehicle cannot be pulled over, 0 and must be shut off while driving, Starting the Engine 153. The deplete power assist, requiring ignition will then remain in ON/RUN. increased brake pedal force. press and hold ENGINE START/ STOP for longer than two seconds, Service Mode 2. Shift the vehicle to N (Neutral). or press twice in five seconds. This can be done while the This power mode is available for vehicle is moving. After shifting ACC/ACCESSORY (Amber service and diagnostics, and to to N (Neutral), firmly apply the Indicator Light) : This mode allows verify the proper operation of the brakes and steer the vehicle to some electrical accessories to be malfunction indicator lamp as may a safe location. used when the engine is off. be required for emission inspection purposes. With the vehicle off and 3. Come to a complete stop, shift With the ignition off, pressing the button one time without the brake the brake pedal not applied, to P (Park), and turn the pressing and holding ENGINE ignition off. The shift lever must pedal applied will place the ignition system in ACC/ACCESSORY. START/STOP for more than be in P (Park) to turn the five seconds will place the vehicle in ignition off. Service Mode. The instruments and audio systems will operate as they do in ON/RUN, but the vehicle will Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 153 not be able to be driven. The engine will not start in Service Mode. Press Caution (Continued) Caution ENGINE START/STOP again to turn the vehicle off. covered by the vehicle warranty. Cranking the engine for long See Add-On Electrical Equipment periods of time, by trying to start Starting the Engine 0 197. the engine immediately after cranking has ended, can overheat Move the shift lever to P (Park) or Starting Procedure and damage the cranking motor, N (Neutral). To restart the engine and drain the battery. Wait at when the vehicle is already moving, 1. The Remote Keyless least 15 seconds between each use N (Neutral) only. Entry (RKE) transmitter must try, to let the cranking motor be in the vehicle. Press cool down. Caution ENGINE START/STOP with the brake pedal applied. The Do not try to shift to P (Park) if the engine will continue cranking 2. If the engine does not start vehicle is moving. If you do, you until it starts. after five to 10 seconds, especially in very cold weather could damage the transmission. The idle speed will go down as (below −18 °C or 0 °F), it could Shift to P (Park) only when the the engine gets warm. Do not be flooded with too much vehicle is stopped. race the engine immediately gasoline. Try pushing the after starting it. accelerator pedal all the way to If the RKE transmitter is not in the floor and holding it there as Caution the vehicle, if there is you press ENGINE START/ interference, or if the RKE STOP, for up to a maximum of If you add electrical parts or battery is low, a Driver 15 seconds. Wait at least accessories, you could change Information Center (DIC) 15 seconds between each try, the way the engine operates. Any message will display. See to allow the cranking motor to resulting damage would not be Driver Information Center (DIC) cool down. When the engine 0 110. starts, let go of the button and (Continued) the accelerator. If the vehicle Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
154 Driving and Operating starts briefly but then stops 2. Open the hood and unwrap the again, do the same thing. This electrical cord. The electrical Warning (Continued) clears the extra gasoline from cord is on the driver side of the the engine. Do not race the engine compartment, between function. An ungrounded engine immediately after the fender and the engine outlet could cause an starting it. Operate the engine compartment fuse block. electric shock. and transmission gently until Check the heater cord for . Use a weatherproof, the oil warms up and lubricates damage. If it is damaged, do heavy-duty, 15 amp-rated all moving parts. not use it. See your dealer for extension cord if needed. a replacement. Inspect the Failure to use the Engine Heater cord for damage yearly recommended extension cord in good operating The engine coolant heater, 3. Plug it into a normal, grounded condition, or using a if equipped, can help in cold 110-volt AC outlet. damaged heater or weather conditions at or below extension cord, could make −18 °C (0 °F) for easier starting and { Warning it overheat and cause a fire, better fuel economy during engine property damage, electric warm-up. Plug in the coolant heater Improper use of the heater cord shock, and injury. at least four hours before starting or an extension cord can damage . Do not operate the vehicle the vehicle. An internal thermostat the cord and may result in in the plug end of the cord will with the heater cord overheating and fire. prevent engine coolant heater permanently attached to the operation at temperatures above . Plug the cord into a (Continued) −18 °C (0 °F). three-prong electrical utility receptacle that is protected To Use the Engine Coolant by a ground fault detection Heater (Continued) 1. Turn off the engine. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 155 Retained Accessory Leaving the Vehicle with the Warning (Continued) Power (RAP) Engine Running vehicle. Possible heater Some vehicle accessories may be cord and thermostat { Warning used after the ignition is turned off. damage could occur. The power windows and sunroof, It can be dangerous to leave the . While in use, do not let the if equipped, will continue to work for vehicle with the engine running. heater cord touch vehicle up to 10 minutes or until any door is It could overheat and catch fire. parts or sharp edges. Never opened. close the hood on the It is dangerous to get out of the heater cord. The infotainment system will vehicle if the shift lever is not fully continue to work for 10 minutes, in P (Park) with the parking brake . Before starting the vehicle, until the driver door is opened, unplug the cord, reattach firmly set. The vehicle can roll. or until the ignition is turned on or the cover to the plug, and placed in ACC/ACCESSORY. Do not leave the vehicle when the securely fasten the cord. engine is running. If you have left Keep the cord away from Shifting Into Park the engine running, the vehicle any moving parts. can move suddenly. You or others 1. Hold the brake pedal down and could be injured. To be sure the 4. Before starting the engine, be set the parking brake. See vehicle will not move, even when 0 sure to unplug and store the Electric Parking Brake 161. you are on fairly level ground, cord as it was before to keep it 2. Move the shift lever into always set the parking brake and away from moving engine P (Park) by holding in the move the shift lever to P (Park). parts. button on the shift lever and See Shifting Into Park 0 155. The length of time the heater should pushing the shift lever toward the front of the vehicle. remain plugged in depends on If you have to leave the vehicle with several factors. Ask a dealer in the 3. Turn the ignition off. the engine running, be sure the area where you will be parking the vehicle is in P (Park) and the vehicle for the best advice on this. parking brake is set before you leave it. After you have moved the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
156 Driving and Operating shift lever into P (Park), hold the If you are towing a trailer and 4. Move the shift lever to the regular brake pedal down. Then, parking on a hill, see Driving desired position. see if you can move the shift lever Characteristics and Towing Tips If still unable to shift out of P (Park): away from P (Park) without first 0 189. pressing the button. 1. Fully release the shift lever button. If you can, it means that the shift Shifting out of Park lever was not fully locked in This vehicle is equipped with an 2. Hold the brake pedal down and P (Park). electronic shift lock release system. press the shift lever button again. Torque Lock The shift lock release is designed to prevent the shift lever from moving 3. Move the shift lever to the Torque lock is when the weight of out of P (Park), unless the ignition is desired position. the vehicle puts too much force on on and the brake pedal is applied. the parking pawl in the If you are still having a problem The shift lock release is always transmission. This happens when shifting, see your dealer. functional except in the case of an parking on a hill and shifting the transmission into P (Park) is not uncharged or low voltage (less than Parking over Things done properly, then it is difficult to 9-volt) battery. That Burn shift out of P (Park). To prevent If the vehicle has an uncharged torque lock, set the parking brake battery or a battery with low voltage, { Warning and then shift into P (Park). To find try charging or jump starting the out how, see “Shifting Into Park” battery. See Jump Starting - North Things that can burn could touch 0 listed previously. America 259. hot exhaust parts under the If torque lock does occur, your To shift out of P (Park): vehicle and ignite. Do not park vehicle may need to be pushed 1. Apply the brake pedal. over papers, leaves, dry grass, uphill by another vehicle to relieve or other things that can burn. the parking pawl pressure, so you 2. Turn the ignition on. can shift out of P (Park). 3. Press the shift lever button. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 157 Extended Parking Engine Exhaust Warning (Continued) It is best not to park with the vehicle running. If the vehicle is left running, { Warning . There are holes or openings be sure it will not move and there is in the vehicle body from adequate ventilation. Engine exhaust contains carbon damage or aftermarket monoxide (CO), which cannot be modifications that are not See Shifting Into Park 0 155 and seen or smelled. Exposure to CO completely sealed. Engine Exhaust 0 157. can cause unconsciousness and If unusual fumes are detected or If the vehicle is left parked and even death. if it is suspected that exhaust is running with the RKE transmitter coming into the vehicle: outside the vehicle, it will continue Exhaust may enter the vehicle if: to run for up to half an hour. . The vehicle idles in areas . Drive it only with the If the vehicle is left parked and with poor ventilation windows completely down. running with the RKE transmitter (parking garages, tunnels, . Have the vehicle repaired inside the vehicle, it will continue to deep snow that may block immediately. run for up to an hour. underbody airflow or tail pipes). Never park the vehicle with the The vehicle could turn off sooner if it engine running in an enclosed is parked on a hill, due to lack of . The exhaust smells or area such as a garage or a sounds strange or different. available fuel. building that has no fresh air The timer will reset if the vehicle is . The exhaust system leaks ventilation. taken out of P (Park) while it is due to corrosion or damage. running. . The vehicle exhaust system Running the Vehicle has been modified, damaged, or improperly While Parked repaired. It is better not to park with the (Continued) engine running. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
158 Driving and Operating If the vehicle is left with the engine Automatic running, follow the proper steps to Warning (Continued) be sure the vehicle will not move. Transmission See Shifting Into Park 0 155 and Do not leave the vehicle when the Engine Exhaust 0 157. engine is running. If you have left the engine running, the vehicle If parking on a hill and pulling a can move suddenly. You or others trailer, see Driving Characteristics 0 could be injured. To be sure the and Towing Tips 189. vehicle will not move, even when you are on fairly level ground, always set the parking brake and move the shift lever to P (Park). See Shifting Into Park 0 155.
Make sure the shift lever is fully in P (Park) before starting the engine. The vehicle has an automatic P: This position locks the drive transmission shift lock control wheels. Use P (Park) when starting system. You must fully apply the the engine because the vehicle brake pedal then press the shift cannot move easily. lever button before you can shift from P (Park) while the ignition is { Warning on. If you cannot shift out of P (Park), ease pressure on the shift It is dangerous to get out of the lever and push the shift lever all the vehicle if the shift lever is not fully way into P (Park) as you maintain in P (Park) with the parking brake brake application. Then move the firmly set. The vehicle can roll. shift lever into another gear. See 0 (Continued) Shifting out of Park 156. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 159 R: Use this gear to back up. Warning (Continued) Caution
Caution firmly on the brake pedal, the A transmission hot message may Shifting to R (Reverse) while the vehicle could move very rapidly. display if the automatic vehicle is moving forward could You could lose control and hit transmission fluid is too hot. damage the transmission. The people or objects. Do not shift Driving under this condition can repairs would not be covered by into a drive gear while the engine damage the vehicle. Stop and idle the vehicle warranty. Shift to is running at high speed. the engine to cool the automatic R (Reverse) only after the vehicle transmission fluid. This message is stopped. clears when the transmission fluid has cooled sufficiently. Caution To rock the vehicle back and forth to get out of snow, ice, or sand without Shifting out of P (Park) or D: This position is for normal damaging the transmission, see If N (Neutral) with the engine driving. If more power is needed for the Vehicle Is Stuck 0 147. running at high speed may passing, press the accelerator damage the transmission. The pedal down. N: In this position, the engine does repairs would not be covered by not connect with the wheels. To M: This position allows you to the vehicle warranty. Be sure the change gears similar to a manual restart the engine when the vehicle engine is not running at high is already moving, use transmission. If the vehicle has this speed when shifting the vehicle. 0 N (Neutral) only. feature, see Manual Mode 160.
{ Warning
Shifting into a drive gear while the engine is running at high speed is dangerous. Unless your foot is (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
160 Driving and Operating Manual Mode While using the DSC feature the With the DSC feature, the vehicle transmission will have firmer shifting can be set to pull away in Driver Shift Control (DSC) and sportier performance. You can 2 (Second) gear. To use this feature, if equipped: use this for sport driving or when 1. Move the shift lever from climbing hills to stay in gear longer D (Drive) to M (Manual Mode). 1. Move the shift lever from or to downshift for more power or D (Drive) rearward to engine braking. 2. With the vehicle stopped, press M (Manual Mode). the + (plus) end of the button to The transmission will only allow you select 2 (Second) gear. The While driving in Manual Mode, to shift into gears appropriate for the the transmission will remain in vehicle will start from a stop vehicle speed and engine position in 2 (Second) gear. the driver selected gear. When revolutions per minute (rpm): coming to a stop in the manual 3. Once moving, select the position, the vehicle will . The transmission will not allow desired drive gear. automatically shift into shifting to the next higher gear if 1 (First) gear. the vehicle speed or engine rpm is too low. 2. Using the button on the shift lever, press the + (plus) end of . The transmission will not allow the button to upshift, or press shifting to the next lower gear if the − (minus) end of the button the vehicle speed or engine rpm to downshift. is too high. The Driver Information Center (DIC) Second Gear Start Feature in the instrument cluster will change When accelerating the vehicle from from the currently displayed a stop in snowy and icy conditions, message to the letter “M,” for you may want to shift into Manual position, and a number 2 (Second) gear. A higher gear indicating the requested gear. allows you to gain more traction on slippery surfaces. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 161 Brakes ABS does not change the time Electric Parking Brake needed to get a foot on the brake pedal and does not always Antilock Brake decrease stopping distance. If you System (ABS) get too close to the vehicle ahead, there will not be enough time to The Antilock Brake System (ABS) apply the brakes if that vehicle helps prevent a braking skid and suddenly slows or stops. Always maintain steering while leave enough room ahead to stop, braking hard. even with ABS. ABS performs a system check when the vehicle is first driven. Using ABS A momentary motor or clicking noise Do not pump the brakes. Just hold may be heard while this test is going the brake pedal down firmly. on, and the brake pedal may move Hearing or feeling ABS operate is slightly. This is normal. normal. The vehicle has an Electric Parking Brake (EPB). The EPB can always Braking in Emergencies be activated, even if the ignition is ABS allows steering and braking at off. To prevent draining the battery, the same time. In many avoid repeated cycles of the EPB emergencies, steering can help system when the engine is not even more than braking. running. The system has a Y or PARK If there is a problem with ABS, this 8 warning light stays on. See Antilock Electric Parking Brake light, and a Brake System (ABS) Warning Light Service Parking Brake light. See 0 0 106. Electric Parking Brake Light 105 and Service Electric Parking Brake Light 0 105. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
162 Driving and Operating Before leaving the vehicle, check for If the 8 light is on, press the EPB 3. Press the EPB switch the Y or PARK light to ensure that switch and hold it. Continue to hold momentarily. the parking brake is applied. the switch until the Y or PARK The EPB is released when the Y EPB Apply light remains on. If the 8 light or PARK light is off. remains on, see your dealer. To apply the EPB: If the 8 light is on, release the EPB If the EPB is applied while the 1. Be sure the vehicle is at a by pressing and holding the EPB vehicle is moving, the vehicle will complete stop. switch. Continue to hold the switch decelerate as long as the switch is until the Y or PARK light is off. 2. Lift up the EPB switch pressed. If the switch is pressed If either light stays on after release momentarily. until the vehicle comes to a stop, is attempted, see your dealer. the EPB will remain applied. The Y or PARK light will flash and then stay on once the EPB is fully The vehicle may automatically apply Caution applied. If the Y or PARK light the EPB in some situations when the vehicle is not moving. This is flashes continuously, then the EPB Driving with the parking brake on normal, and is done to periodically is only partially applied or there is a can overheat the brake system check the correct operation of the problem with the EPB. A DIC and cause premature wear or EPB system. message will display. Release the damage to brake system parts. EPB and try to apply it again. If the If the EPB fails to apply, block the Make sure that the parking brake light does not come on, or keeps rear wheels to prevent vehicle is fully released and the brake flashing, have the vehicle serviced. movement. warning light is off before driving. Do not drive the vehicle if the Y or EPB Release PARK light is flashing. See your Automatic EPB Release dealer. See Electric Parking Brake To release the EPB: The EPB will automatically release if Light 0 105. 1. Turn the ignition on or to ACC/ the vehicle is running, placed into ACCESSORY. gear, and an attempt is made to 2. Apply and hold the brake pedal. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 163 drive away. Avoid rapid acceleration Ride Control Systems when the EPB is applied, to Warning (Continued) preserve parking brake lining life. You may not hear or feel alerts or Traction Control/ Brake Assist warnings provided by this system. Electronic Stability Failure to use proper care when Brake Assist detects rapid brake driving may result in injury, death, Control pedal applications due to or vehicle damage. See System Operation emergency braking situations and Defensive Driving 0 141. provides additional braking to The vehicle has a Traction Control activate the Antilock Brake System System (TCS) and StabiliTrak/ (ABS) if the brake pedal is not When the vehicle is stopped on a Electronic Stability Control (ESC), pushed hard enough to activate grade, Hill Start Assist (HSA) an electronic stability control ABS normally. Minor noise, brake temporarily prevents the vehicle system. These systems help limit pedal pulsation, and/or pedal from rolling in an unintended wheel slip and assist the driver in movement during this time may direction during the transition from maintaining control, especially on occur. Continue to apply the brake brake pedal release to accelerator slippery road conditions. pedal apply. The brakes release pedal as the driving situation TCS activates if it senses that any when the accelerator pedal is dictates. Brake Assist disengages of the drive wheels are spinning or applied or automatically release when the brake pedal is released. beginning to lose traction. When this after a few seconds. The brakes happens, TCS applies the brakes to may also release under other Hill Start Assist (HSA) the spinning wheels and reduces conditions. Do not rely on HSA to engine power to limit wheel spin. hold the vehicle. { Warning StabiliTrak/ESC activates when the HSA is available when the vehicle is vehicle senses a difference between facing uphill in a forward gear, Do not rely on the HSA feature. the intended path and the direction or when facing downhill in HSA does not replace the need to the vehicle is actually traveling. R (Reverse). The vehicle must pay attention and drive safely. StabiliTrak/ESC selectively applies come to a complete stop on a grade braking pressure to any one of the (Continued) for HSA to activate. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
164 Driving and Operating vehicle wheel brakes to assist the 2. Turn the engine off and wait driver in keeping the vehicle on the 15 seconds. intended path. 3. Start the engine. If cruise control is being used and d TCS or StabiliTrak/ESC begins to Drive the vehicle. If comes on limit wheel spin, cruise control will and stays on, the vehicle may need disengage. Cruise control may be The indicator light for both systems more time to diagnose the problem. turned back on when road is in the instrument cluster. This If the condition persists, see your conditions allow. light will: dealer. Both systems come on . Flash when TCS is limiting Turning the Systems Off automatically when the vehicle is wheel spin. and On started and begins to move. The . Flash when StabiliTrak/ESC is systems may be heard or felt while activated. they are operating or while performing diagnostic checks. This . Turn on and stay on when either is normal and does not mean there system is not working. is a problem with the vehicle. If either system fails to turn on or to It is recommended to leave both activate, a message displays in the systems on for normal driving Driver Information Center (DIC), and The button for TCS and StabiliTrak/ conditions, but it may be necessary d comes on and stays on to ESC is on the center console, to turn TCS off if the vehicle gets indicate that the system is inactive behind the shift lever. stuck in sand, mud, ice, or snow. and is not assisting the driver in See If the Vehicle Is Stuck 0 147 maintaining control. The vehicle is Caution and “Turning the Systems Off and safe to drive, but driving should be On” later in this section. adjusted accordingly. Do not repeatedly brake or If d comes on and stays on: accelerate heavily when TCS is off. The vehicle driveline could be 1. Stop the vehicle. damaged. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 165 To turn off only TCS, press and Cruise Control automatically disengage. See release . The Traction Off light i Traction Control/Electronic Stability g 0 displays in the instrument cluster. To With cruise control, you can Control 163. If a collision alert turn TCS on again, press and maintain a speed of about 40 km/h occurs when cruise control is (25 mph) or more without keeping activated, cruise control is release . The Traction Off light i g your foot on the accelerator. Cruise disengaged. See Forward Collision displayed in the instrument cluster control does not work at speeds Alert (FCA) System 0 178. When will turn off. below about 40 km/h (25 mph). road conditions allow you to safely If TCS is limiting wheel spin when g use it again, the cruise control can is pressed, the system will not turn { Warning be turned back on. off until the wheels stop spinning. If the brakes are applied, the cruise Cruise control can be dangerous control disengages. To turn off both TCS and StabiliTrak/ where you cannot drive safely at ESC, press and hold g until the a steady speed. Do not use Traction Off light i and StabiliTrak/ cruise control on winding roads or ESC Off light g come on and stay in heavy traffic. on in the instrument cluster. To turn Cruise control can be dangerous TCS and StabiliTrak/ESC on again, on slippery roads. On such roads, press and release g. The Traction fast changes in tire traction can Off light i and StabiliTrak/ESC Off cause excessive wheel slip, and you could lose control. Do not use light in the instrument cluster g cruise control on slippery roads. turn off. Adding accessories can affect the If equipped with the Traction Control vehicle performance. See System (TCS), the system may Accessories and Modifications begin to limit wheel spin while you 0 200. are using cruise control. If this happens, the cruise control will Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
166 Driving and Operating 5 : Press to turn cruise control on 3. Press and release SET– . . To increase vehicle speed in or off. A white indicator comes on in 4. Remove foot from the small increments, briefly press the instrument cluster when cruise accelerator. +RES. For each press, the is on. vehicle goes about 1 km/h The cruise control indicator on the (1 mph) faster. +RES : If there is a set speed in instrument cluster turns green after memory, press briefly to resume to the cruise control has been set to The speedometer reading can be that speed or press and hold to displayed in either English or metric the desired speed. See Instrument 0 accelerate. If cruise control is Cluster 0 96. units. See Instrument Cluster 96. already active, use to increase The increment value used depends vehicle speed. Resuming a Set Speed on the units displayed. SET– : Press briefly to set the If the cruise control is set at a Reducing Speed While Using speed and activate cruise control. desired speed and then the brakes Cruise Control * If cruise control is already active, are applied or is pressed, the If the cruise control system is use to decrease vehicle speed. cruise control is disengaged without already activated: * erasing the set speed from memory. : Press to disengage cruise . Press and hold SET– until the control without erasing the selected Once the vehicle speed is 40 km/h desired lower speed is reached, set speed. (25 mph) or greater, briefly press then release it. +RES. The vehicle returns to the Setting Cruise Control previous set speed. . To decrease the vehicle speed in smaller increments, briefly press If 5 is on when not in use, SET− or Increasing Speed While Using SET−. For each press, the +RES could get pressed and go into Cruise Control vehicle goes about 1 km/h cruise when not desired. Keep 5 If the cruise control system is (1 mph) slower. off when cruise is not being used. already activated: The speedometer reading can be 1. Press 5 to turn the cruise . Press and hold +RES until the displayed in either English or metric 0 control system on. desired speed is reached, then units. See Instrument Cluster 96. release it. The increment value used depends 2. Get up to the desired speed. on the units displayed. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 167 Passing Another Vehicle While . To disengage cruise control, cruise control. ACC uses a radar Using Cruise Control step lightly on the brake pedal. sensor. See Radio Frequency Statement 0 300. Use the accelerator pedal to . Press *. increase vehicle speed. When you If a vehicle is detected in your path, take your foot off the pedal, the . Shift the transmission to ACC can apply acceleration or vehicle will slow down to the N (Neutral). limited, moderate braking to previous set cruise speed. While . To turn off the cruise control, maintain the selected following gap. pressing the accelerator pedal or press 5. To disengage ACC, apply the brake. shortly following the release to If ACC is controlling your vehicle override cruise control, briefly Erasing Speed Memory speed when the Traction Control pressing SET− will result in cruise The cruise control set speed is System (TCS) or StabiliTrak/ control set to the current vehicle Electronic Stability Control (ESC) speed. erased from memory if 5 is pressed activates, the ACC may or the ignition is turned off. automatically disengage. When road Using Cruise Control on Hills conditions allow ACC to be safely How well the cruise control works Adaptive Cruise Control used, the ACC can be turned back on hills depends upon the vehicle If equipped, Adaptive Cruise Control on. If TCS or StabiliTrak/ESC have speed, the load, and the steepness (ACC) allows the driver to select the been disabled, the ACC will not of the hills. When going up steep engage. See Traction Control/ cruise control set speed and 0 hills, you might have to step on the following gap. Read this entire Electronic Stability Control 163. accelerator pedal to maintain your section before using this system. speed. When going downhill, you The following gap is the following { Warning might have to brake or shift to a time between your vehicle and a lower gear to keep your speed vehicle detected directly ahead in ACC has limited braking ability down. If the brake pedal is applied, your path moving in the same and may not have time to slow the cruise control will disengage. direction. If no vehicle is detected in the vehicle down enough to avoid Ending Cruise Control your path, ACC works like regular a collision with another vehicle you are following. This can occur There are four ways to end cruise control: (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
168 Driving and Operating +RES : Press briefly to resume the Warning (Continued) Warning (Continued) previous set speed or hold to accelerate. If ACC is already active, when vehicles suddenly slow or . Visibility is low, such as in use to increase vehicle speed. stop ahead, or enter your lane. fog, rain, or snow Also see “Alerting the Driver” in conditions. ACC SET– : Press briefly to set the this section. Complete attention is performance is limited under speed and activate ACC. If ACC is always required while driving and these conditions. already active, use to decrease vehicle speed. you should be ready to take . On slippery roads where action and apply the brakes. See fast changes in tire traction * : Press to disengage ACC Defensive Driving 0 141. can cause excessive without erasing the selected set wheel slip. speed. GAP : Press to select a following { Warning gap time (or distance) setting for ACC of Far, Medium, or Near. ACC will not detect or brake for Setting Adaptive Cruise Control children, pedestrians, animals, or other objects. If the cruise system is on but not in use, it could get set and go into Do not use ACC when: cruise when not desired. Keep the . On winding and hilly roads cruise control button off when cruise or when the sensors are is not being used. blocked by snow, ice, or dirt. Select the set speed desired for The system may not detect cruise. This is the vehicle speed a vehicle ahead. Keep the when no vehicle is detected in entire front of the vehicle its path. clean. ] : Press to turn the system on or ACC will not set or resume at a (Continued) off. A white Adaptive Cruise Control speed less than 25 km/h (16 mph). indicator comes on. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 169 To set ACC: Resuming a Set Speed . Press and hold +RES until the desired set speed appears on 1. Press ]. If the ACC is set at a desired speed and then the brakes are applied, the display, then release it. 2. Get up to the desired speed. ACC is disengaged without erasing . To increase vehicle speed in 3. Press and release SET–. the set speed from memory. small increments, briefly press To begin using ACC again, press +RES. For each press the 4. Remove your foot from the vehicle goes 5 km/h (1 mph) accelerator. +RES. The vehicle returns to the previous set speed. faster. After ACC is set, it may immediately When it is determined that there is apply the brakes if a vehicle ahead Increasing Speed While ACC is at no vehicle ahead or the vehicle is a Set Speed is closer than the selected beyond the selected following gap, following gap. If ACC is already activated, do one then the vehicle speed will increase of the following: to the set speed. . Use the accelerator to get to the The speedometer reading can be higher speed. Press SET–. displayed in either English or metric Release the control and the units. See Instrument Cluster 0 96. accelerator pedal. The vehicle The increment value used depends will now cruise at the higher on the units displayed. speed. The ACC indicator displays on the Reducing Speed While ACC is at a instrument cluster. When ACC is When the accelerator pedal is Set Speed active, the indicator turns green. pressed, ACC will not brake because it is overridden. If ACC is already activated, do one Be mindful of speed limits, A warning message will appear of the following: surrounding traffic speeds, and on the Driver Information Center . Use the brake to get to the weather conditions when selecting (DIC). See Vehicle Messages desired lower speed. Release the set speed. 0 112. the brake and press SET−. The vehicle will now cruise at the lower speed. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
170 Driving and Operating . Press and hold SET– until the Subsequent presses cycle the gap Alerting the Driver desired lower speed is reached, button through three settings: Far, then release it. Medium, or Near. The gap setting . To decrease the vehicle speed in will be maintained until it is smaller increments, briefly press changed. SET–. For each press, the Since each gap setting corresponds vehicle goes about 5 km/h to a following time (Far, Medium, (1 mph) slower. or Near), the following distance will The speedometer reading can be vary based on vehicle speed. The If ACC is engaged, driver action displayed in either English or metric faster the vehicle speed, the further may be required when ACC cannot units. See Instrument Cluster 0 96. back your vehicle will follow a apply sufficient braking because of The increment value used depends vehicle detected ahead. Consider approaching a vehicle too rapidly. on the units displayed. traffic and weather conditions when selecting the following gap. The When this condition occurs, six red Selecting the Follow Distance Gap range of selectable gaps may not be lights will flash on the windshield appropriate for all drivers and and eight beeps will sound from the When a slower moving vehicle is front. detected ahead within the selected driving conditions. 0 following gap, ACC will adjust the Changing the gap setting See Defensive Driving 141. vehicle's speed and attempt to automatically changes the alert Approaching and Following a maintain the follow distance gap timing sensitivity (Far, Medium, Vehicle selected. or Near) for the Forward Collision Alert (FCA) feature. See Forward Press GAP on the steering wheel to 0 adjust the following gap. When Collision Alert (FCA) System 178. pressed, the current gap setting displays briefly on the instrument cluster.
The vehicle ahead symbol is in the DIC. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 171 The vehicle ahead symbol only Stationary or Very Slow-Moving . The Traction Control System displays when a vehicle is detected Objects (TCS) or StabiliTrak/ESC system in your vehicle’s path moving in the has activated or been disabled. same direction. { Warning . There is a fault in the system. If this symbol is not displaying, ACC ACC may not detect and react to . The radar falsely reports will not respond to or brake to blockage when driving in a vehicles ahead. stopped or slow-moving vehicles ahead of you. For example, the desert or remote area with no ACC automatically slows the vehicle system may not brake for a other vehicles or roadside down and adjusts vehicle speed to vehicle it has never detected objects. A DIC message may follow the vehicle in front at the display to indicate that ACC is moving. This can occur in selected follow gap. The vehicle temporarily unavailable. stop-and-go traffic or when a speed increases or decreases to A message indicating that the cruise follow the vehicle in front of you, but vehicle suddenly appears due to a vehicle ahead changing lanes. is disengaging will appear on the will not exceed the set speed. It may DIC and the ACC active symbol will apply limited braking, if necessary. Your vehicle may not stop and could cause a crash. Use caution not be displayed when ACC is no When braking is active, the brake longer active. lights will come on. The automatic when using ACC. Your complete braking may feel or sound different attention is always required while Notification to Resume ACC driving and you should be ready than if the brakes were applied ACC will maintain a following gap to take action and apply the manually. This is normal. behind a detected vehicle and slow brakes. your vehicle to a stop behind that vehicle. ACC Automatically Disengages If the stopped vehicle ahead has ACC may automatically disengage driven away and ACC has not been and the driver will need to manually resumed, the vehicle ahead symbol apply the brakes to slow the will flash as a reminder to check vehicle if: traffic ahead before proceeding. In addition, three beeps will sound. . The sensors are blocked. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
172 Driving and Operating See “Adaptive Cruise Go Notifier” braking will not occur. See Vehicle under “Collision/Detection Systems” { Warning Messages 0 112. ACC will resume in Vehicle Personalization 0 113. operation when the accelerator If ACC has stopped the vehicle, pedal is not being pressed. When the vehicle ahead drives and if ACC is disengaged, turned away, press +RES or the off, or canceled, the vehicle will { Warning accelerator pedal to resume cruise no longer be held at a stop. The control. If stopped for more than vehicle can move. When ACC is The ACC will not automatically two minutes or if the driver door is holding the vehicle at a stop, opened, the ACC automatically apply the brakes if your foot is always be prepared to manually applies the Electric Parking Brake resting on the accelerator pedal. apply the brakes. (EPB) to hold the vehicle. The EPB You could crash into a vehicle status light will turn on. See Electric ahead of you. Parking Brake 0 161. To resume ACC and release the EPB, press { Warning Curves in the Road the accelerator pedal. ACC can be resumed when the vehicle is Leaving the vehicle without { Warning travelling greater than 25 km/h placing it in P (Park) can be (16 mph). dangerous. Do not leave the On curves, ACC may not detect a A DIC warning message may vehicle while it is being held at a vehicle ahead in your lane. You display indicating to shift to P (Park) stop by ACC. Always place the could be startled if the vehicle before exiting the vehicle. See vehicle in P (Park) and turn off accelerates up to the set speed, Vehicle Messages 0 112. the ignition before leaving the especially when following a vehicle. vehicle exiting or entering exit ramps. You could lose control of ACC Override the vehicle or crash. Do not use ACC while driving on an entrance If using the accelerator pedal while or exit ramp. Always be ready to ACC is active, a DIC warning message will indicate that automatic use the brakes if necessary. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 173 When following a vehicle and Other Vehicle Lane Changes { Warning entering a curve, ACC may not detect the vehicle ahead and On curves, ACC may respond to accelerate to the set speed. When a vehicle in another lane, or may this happens, the vehicle ahead not have time to react to a vehicle symbol will not appear. in your lane. You could crash into a vehicle ahead of you, or lose control of your vehicle. Give extra attention in curves and be ready to use the brakes if necessary. Select an appropriate speed while ACC will not detect a vehicle ahead driving in curves. until it is completely in the lane. The brakes may need to be manually ACC may operate differently in a applied. sharp curve. It may reduce the ACC may detect a vehicle that is Do Not Use ACC on Hills and vehicle speed if the curve is too When Towing a Trailer sharp. not in your lane and apply the brakes. ACC may occasionally provide an alert and/or braking that is considered unnecessary. It could respond to vehicles in different lanes, signs, guardrails, and other stationary objects when entering or exiting a curve. This is normal operation. The vehicle does not need service. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
174 Driving and Operating Do not use ACC when driving on Cleaning the Sensing System Driver Assistance steep hills or when towing a trailer. The radar sensor on the front of the ACC will not detect a vehicle in the vehicle can become blocked by Systems lane while driving on steep hills. The snow, ice, dirt, or mud. These areas This vehicle may have features that driver will often need to take over need to be cleaned for ACC to work together to help avoid crashes acceleration and braking on steep operate properly. or reduce crash damage while hills, especially when towing a driving, backing, and parking. Read trailer. If the brakes are applied, the For cleaning instructions, see this entire section before using ACC disengages. “Washing the Vehicle” under Exterior Care 0 264. these systems. Disengaging ACC System operation may also be { Warning There are three ways to limited under snow, heavy rain, disengage ACC: or road spray conditions. Do not rely on the Driver . Step lightly on the brake pedal. Assistance Systems. These . Press *. systems do not replace the need for paying attention and driving . Press ]. safely. You may not hear or see alerts or warnings provided by Erasing Speed Memory these systems. Failure to use The cruise control set speed is proper care when driving may erased from memory if ] is result in injury, death, or vehicle pressed or if the ignition is damage. See Defensive Driving turned off. 0 141. Under many conditions, these systems will not: (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 175
Warning (Continued) Warning (Continued)
. Detect children, Complete attention is always pedestrians, bicyclists, required while driving, and you or animals. should be ready to take action . Detect vehicles or objects and apply the brakes and/or steer outside the area monitored the vehicle to avoid crashes. by the system. . Work at all driving speeds. Audible Alert . Warn you or provide you Some driver assistance features with enough time to avoid a alert the driver of obstacles by crash. beeping. To change the volume of the warning chime, see “Comfort . Work under poor visibility or and Convenience” under Vehicle bad weather conditions. Personalization 0 113. . Work if the detection sensor is not cleaned or is covered Cleaning by ice, snow, mud, or dirt. Depending on vehicle options, keep . Work if the detection sensor these areas of the vehicle clean to is covered up, such as with ensure the best driver assistance a sticker, magnet, or metal feature performance. Driver plate. Information Center (DIC) messages may display when the systems are . Work if the area surrounding unavailable or blocked. the detection sensor is . Front and rear bumpers and the damaged or not properly area below the bumpers repaired. . Front grille and headlamps (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
176 Driving and Operating . Front camera lens in the front after a short delay. To return to the grille or near the front emblem previous screen sooner, press any . Front side and rear side panels button on the infotainment system, shift into P (Park), or reach a vehicle . Outside of the windshield in front speed of approximately of the rearview mirror 12 km/h (8 mph). . Side camera lens on the bottom of the outside mirrors . Rear side corner bumpers 1. View Displayed by the . Rear Vision Camera above the Camera license plate 2. Corners of the Rear Bumper Assistance Systems for Displayed images may be farther or closer than they appear. The area Parking or Backing displayed is limited and objects that If equipped, the Rear Vision Camera are close to either corner of the (RVC), Rear Park Assist (RPA), and bumper or under the bumper do not Rear Cross Traffic Alert (RCTA) may display. help the driver park or avoid objects. A warning triangle may display to 1. View Displayed by the Always check around the vehicle show that Rear Park Assist (RPA) Camera when parking or backing. has detected an object. This triangle Rear Vision Camera (RVC) changes from amber to red and increases in size the closer the When the vehicle is shifted into object. R (Reverse), the RVC displays an image of the area behind the vehicle in the infotainment display. The previous screen displays when the vehicle is shifted out of R (Reverse) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 177 Blocked sensors will not detect { Warning objects and can also cause false detections. Keep the sensors clean The camera(s) do not display of mud, dirt, snow, ice, and slush; children, pedestrians, bicyclists, and clean sensors after a car wash crossing traffic, animals, or any in freezing temperatures. other object outside of the cameras’ field of view, below the { Warning bumper, or under the vehicle. Shown distances may be different The Park Assist system does not The instrument cluster may have a from actual distances. Do not detect children, pedestrians, park assist display with bars that drive or park the vehicle using bicyclists, animals, or objects show “distance to object” and object only these camera(s). Always below the bumper or that are too location information for RPA. As the check behind and around the close or too far from the vehicle. object gets closer, more bars light vehicle before driving. Failure to It is not available at speeds up and the bars change color from use proper care may result in greater than 8 km/h (5 mph). To yellow to amber to red. injury, death, or vehicle damage. prevent injury, death, or vehicle When an object is first detected in damage, even with Park Assist, the rear, one beep will be heard Park Assist always check the area around the from the rear. When an object is vehicle and check all mirrors very close — <0.6 m (2 ft) in the With RPA, as the vehicle backs up before backing. vehicle rear — five beeps will sound at speeds of less than 8 km/h from the rear. (5 mph), the sensors on the rear bumper may detect objects up to Rear Cross Traffic Alert (RCTA) 2.5 m (8 ft) behind the vehicle within If equipped, RCTA shows a red a zone 25 cm (10 in) high off the warning triangle with a left or right ground and below bumper level. pointing arrow on the infotainment These detection distances may be display to warn of traffic coming shorter during warmer or humid from the left or right. This system weather. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
178 Driving and Operating detects objects coming from up to Turn off RPA when towing a trailer. approaching a vehicle ahead too 20 m (65 ft) from the left or right side To turn the rear park assist symbols quickly, FCA provides a red flashing of the vehicle. When an object is or guidance lines on or off, see alert on the windshield, and rapidly detected, three beeps sound from beeps. FCA also lights an amber “Rear Camera” under Vehicle the left or right, depending on the Personalization 0 113. visual alert if following another direction of the detected vehicle. vehicle much too closely. RCTA can also be turned on or off Use caution while backing up when through vehicle personalization. see FCA detects vehicles within a towing a trailer, as the RCTA distance of approximately 60 m “Collision/Detection Systems” under detection zones that extend out Vehicle Personalization 0 113. (197 ft) and operates at speeds from the back of the vehicle do not above 40 km/h (25 mph). If the move further back when a trailer is vehicle has Adaptive Cruise Control towed. Assistance Systems for (ACC), it can detect vehicles to Driving distances of approximately 110 m Turning the Features On or Off (360 ft) and operates at all speeds. If equipped, when driving the 0 vehicle in a forward gear, Forward See Adaptive Cruise Control 167. Collision Alert (FCA), Lane Departure Warning (LDW), Side { Warning Blind Zone Alert (SBZA), Lane Change Alert (LCA), and/or the FCA is a warning system and Automatic Emergency Braking does not apply the brakes. When (AEB) can help to avoid a crash or approaching a slower-moving or The X button on the instrument reduce crash damage. stopped vehicle ahead too rapidly, panel to the left of the steering or when following a vehicle too wheel is used to turn on or off the Forward Collision Alert closely, FCA may not provide a Rear Park Assist and RCTA. The (FCA) System warning with enough time to help indicator light next to the button avoid a crash. It also may not comes on when the features are on If equipped, the FCA system may provide any warning at all. FCA and turns off when the features help to avoid or reduce the harm (Continued) have been disabled. caused by front-end crashes. When Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 179 detected on curves, highway exit Collision Alert Warning (Continued) ramps, or hills, due to poor visibility; or if a vehicle ahead is partially does not warn of pedestrians, blocked by pedestrians or other animals, signs, guardrails, objects. FCA will not detect another bridges, construction barrels, vehicle ahead until it is completely or other objects. Be ready to take in the driving lane. action and apply the brakes. See Defensive Driving 0 141. { Warning When your vehicle approaches another detected vehicle too rapidly, FCA can be disabled with either the FCA does not provide a warning the red lights will flash on the FCA steering wheel control or, to help avoid a crash, unless it windshield. Also, eight rapid if equipped, through vehicle detects a vehicle. FCA may not high-pitched beeps will sound from personalization. See “Collision/ detect a vehicle ahead if the FCA the front. When this Collision Alert Detection Systems” under Vehicle sensor is blocked by dirt, snow, occurs, the brake system may Personalization 0 113. or ice, or if the windshield is prepare for driver braking to occur damaged. It may also not detect a more rapidly which can cause a Detecting the Vehicle Ahead vehicle on winding or hilly roads, brief, mild deceleration. Continue to or in conditions that can limit apply the brake pedal as needed. visibility such as fog, rain, Cruise control may be disengaged or snow, or if the headlamps or when the Collision Alert occurs. windshield are not cleaned or in Tailgating Alert proper condition. Keep the windshield, headlamps, and FCA sensors clean and in good repair. FCA warnings will not occur unless the FCA system detects a vehicle ahead. When a vehicle is detected, the vehicle ahead indicator will display green. Vehicles may not be Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
180 Driving and Operating The vehicle ahead indicator will If your vehicle is equipped with ahead in your path that is traveling display amber when you are Adaptive Cruise Control (ACC), in the same direction that you may following a detected vehicle ahead changing the FCA timing setting be about to crash into, it can much too closely. automatically changes the following automatically brake the vehicle. This gap setting (Far, Medium, or Near). can help avoid or lessen the Selecting the Alert Timing severity of crashes when driving in a The Collision Alert control is on the Unnecessary Alerts forward gear. Depending on the steering wheel. Press GAP or [ FCA may provide unnecessary situation, the vehicle may to set the FCA timing to Far, alerts for turning vehicles, vehicles automatically brake moderately or Medium, Near, or on some vehicles, in other lanes, objects that are not hard. This automatic emergency Off. The first button press shows the vehicles, or shadows. These alerts braking can only occur if a vehicle is current setting on the DIC. are normal operation and the detected. This is shown by the FCA Additional button presses will vehicle does not need service. vehicle ahead indicator being lit. See Forward Collision Alert (FCA) change this setting. The chosen Cleaning the System 0 setting will remain until it is changed System 178. and will affect the timing of both the If the FCA system does not seem to The system works when driving in a Collision Alert and the Tailgating operate properly, cleaning the forward gear between 10 km/h Alert features. The timing of both outside of the windshield in front of (6 mph) and 180 km/h (112 mph) for alerts will vary based on vehicle the camera sensor behind the moving vehicles, or between speed. The faster the vehicle speed, rearview mirror, and cleaning the 10 km/h (6 mph) and 55 km/h the farther away the alert will occur. front of the vehicle where radar (34 mph) for stationary vehicles. Consider traffic and weather sensors are located, may correct It can detect vehicles up to conditions when selecting the alert the issue. approximately 60 m (197 ft). timing. The range of selectable alert timing may not be appropriate for all Automatic Emergency drivers and driving conditions. Braking (AEB) If the vehicle has Adaptive Cruise Control (ACC), it also has AEB. When the system detects a vehicle Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 181 FAB can be disabled through { Warning Warning (Continued) vehicle personalization. See “Collision/Detection Systems” under AEB is an emergency crash Complete attention is always Vehicle Personalization 0 113. preparation feature and is not required while driving, and you designed to avoid crashes. Do should be ready to take action { Warning not rely on AEB to brake the and apply the brakes and/or steer vehicle. AEB will not brake the vehicle to avoid crashes. Using AEB or IBA while towing a outside of its operating speed trailer could cause you to lose range and only responds to AEB may slow the vehicle to a control of the vehicle and crash. detected vehicles. complete stop to try to avoid a Turn the system to Off when AEB may not: potential crash. If this happens, AEB towing a trailer. may engage the Electric Parking . Detect a vehicle ahead on Brake (EPB) to hold the vehicle at a winding or hilly roads. stop. Release EPB or firmly press Side Blind Zone . Detect all vehicles, the accelerator pedal. Alert (SBZA) especially vehicles with a If equipped, the SBZA system is a trailer, tractors, muddy { Warning vehicles, etc. lane-changing aid that assists drivers with avoiding crashes that AEB may automatically brake the . Detect a vehicle when occur with moving vehicles in the weather limits visibility, such vehicle suddenly in situations side blind zone (or spot) areas. as in fog, rain, or snow. where it is unexpected and When the vehicle is in a forward undesired. It could respond to a Detect a vehicle ahead if it gear, the left or right side mirror . turning vehicle ahead, guardrails, is partially blocked by display will light up if a moving signs, and other non-moving pedestrians or other objects. vehicle is detected in that blind objects. To override AEB, firmly zone. If the turn signal is activated (Continued) press the accelerator pedal, if it is and a vehicle is also detected on safe to do so. the same side, the display will flash as an extra warning not to change Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
182 Driving and Operating lanes. Since this system is part of Side Blind Zone Alert (SBZA) the Lane Change Alert (LCA) Warning (Continued) warning area starts at approximately system, read the entire LCA section the middle of the vehicle and goes before using this feature. changing lanes may result in back 5 m (16 ft). Drivers are also injury, death, or vehicle damage. warned of vehicles rapidly Lane Change Alert (LCA) Before making a lane change, approaching from up to 25 m (82 ft) always check mirrors, glance over behind the vehicle. If equipped, the LCA system is a your shoulder, and use the turn lane-changing aid that assists signals. How the System Works drivers with avoiding lane change The LCA symbol lights up in the crashes that occur with moving LCA Detection Zones side mirrors when the system vehicles in the side blind zone (or detects a moving vehicle in the next spot) areas or with vehicles rapidly lane over that is in the side blind approaching these areas from zone or rapidly approaching that behind. The LCA warning display zone from behind. A lit LCA symbol will light up in the corresponding indicates it may be unsafe to outside side mirror and will flash if change lanes. Before making a lane the turn signal is on. change, check the LCA display, check mirrors, glance over your { Warning shoulder, and use the turn signals. LCA does not alert the driver to vehicles outside of the system 1. SBZA Detection Zone detection zones, pedestrians, 2. LCA Detection Zone bicyclists, or animals. It may not The LCA sensor covers a zone of provide alerts when changing approximately one lane over from lanes under all driving conditions. both sides of the vehicle, or 3.5 m Left Side Mirror Right Side Mirror Failure to use proper care when (11 ft). The height of the zone is Display Display (Continued) approximately between 0.5 m (1.5 ft) and 2 m (6 ft) off the ground. The Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 183 When the vehicle is started, both barriers). During a trip, the LCA other non-moving objects. This is outside mirror LCA displays will system is not operational until the normal system operation; the briefly come on to indicate the vehicle first reaches a speed of vehicle does not need service. system is operating. When the 24 km/h (15 mph). LCA may not operate when the LCA vehicle is in a forward gear, the left LCA displays may not come on sensors in the left or right corners of or right side mirror display will light when passing a vehicle quickly, for the rear bumper are covered with up if a moving vehicle is detected in a stopped vehicle, or when towing a mud, dirt, snow, ice, or slush, or in the next lane over in that blind zone trailer. The LCA detection zones heavy rainstorms. For cleaning or rapidly approaching that zone. that extend back from the side of instructions, see "Washing the If the turn signal is activated in the the vehicle do not move further back Vehicle" under Exterior Care 0 264. same direction as a detected when a trailer is towed. Use caution If the DIC still displays the system vehicle, this display will flash as an while changing lanes when towing a unavailable message after cleaning extra warning not to change lanes. trailer. LCA may alert to objects both sides of the vehicle toward the LCA can be disabled through attached to the vehicle, such as a rear corners of the vehicle, see your vehicle personalization. See trailer, bicycle, or object extending dealer. “Collision/Detection Systems” under out to either side of the vehicle. 0 If the LCA displays do not light up Vehicle Personalization 113. Attached objects may also interfere when moving vehicles are in the If LCA is disabled by the driver, the with the detection of vehicles. This side blind zone or rapidly LCA mirror displays will not light up. is normal system operation; the approaching this zone and the vehicle does not need service. When the System Does Not system is clean, the system may Seem to Work Properly LCA may not always alert the driver need service. Take the vehicle to to vehicles in the next lane over, your dealer. The LCA system requires some especially in wet conditions or when driving for the system to calibrate to driving on sharp curves. The system Radio Frequency Information maximum performance. This does not need to be serviced. The See Radio Frequency Statement calibration may occur more quickly if system may light up due to 0 300. the vehicle is driven on a straight guardrails, signs, trees, shrubs, and highway road with traffic and roadside objects (e.g., guardrails, Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
184 Driving and Operating Lane Departure How the System Works Warning (Continued) Warning (LDW) LDW utilizes camera sensor the windshield or installed on the windshield ahead of If equipped, LDW may help avoid headlamps are blocked by the rearview mirror to detect lane crashes due to unintentional lane dirt, snow, or ice; if they are markings. departures. LDW uses a camera not in proper condition; or if sensor to detect the lane markings @ the sun shines directly into To turn LDW on and off, press on at speeds of 56 km/h (35 mph) or the camera. the instrument panel to the left of greater. It may provide an alert if the the steering wheel. The control vehicle is crossing a lane without . Detect road edges. indicator will light when LDW is on. using a turn signal in that direction. . Detect lanes on winding or LDW light will not alert if the turn hilly roads. signal is active in the direction of lane departure, or if LDW detects If LDW only detects lane that you are accelerating, braking or markings on one side of the road, actively steering. it will only warn you when departing the lane on the side { Warning where it has detected a lane marking. Always keep your When LDW is on, @ is green if The LDW system does not steer attention on the road and LDW is available to warn of a lane the vehicle. The LDW system maintain proper vehicle position departure. If the vehicle crosses a may not: within the lane, or vehicle detected lane marking without using the turn signal in that direction, @ . Provide enough time to damage, injury, or death could changes to amber and flashes. avoid a crash. occur. Always keep the windshield, headlamps, and Additionally, there will be three . Detect lane markings under camera sensors clean and in beeps, on the right or left, poor weather or visibility good repair. Do not use LDW in depending on the lane departure conditions. This can occur if bad weather conditions. direction. LDW will not alert if the (Continued) turn signal is active in the direction Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 185 of lane departure or if LDA detects Fuel Recommended Fuel that you are accelerating, braking or actively steering. Top Tier Fuel When the System Does Not GM recommends the use of TOP Seem to Work Properly TIER Detergent Gasoline to keep The system may not detect lanes as the engine clean, reduce engine well when there are: deposits, and maintain optimal vehicle performance. Look for the . Close vehicles ahead. If the vehicle has a yellow fuel cap TOP TIER Logo or see or a yellow sticker on the fuel door, . Sudden lighting changes, such www.toptiergas.com for a list of TOP E85 or FlexFuel can be used. If the as when driving through tunnels. TIER Detergent Gasoline marketers vehicle does not have a yellow fuel and applicable countries. . Banked roads. cap or yellow sticker, do not use If the LDW system is not functioning gasoline with ethanol levels greater properly when lane markings are than 15% by volume. See E85 or clearly visible, cleaning the FlexFuel 0 186. windshield may help. Use regular unleaded gasoline LDW alerts may occur due to tar meeting ASTM specification D4814 marks, shadows, cracks in the road, with a posted octane rating of 87 — temporary or construction lane (R+M)/2 — or higher. Do not use markings, or other road gasoline with a posted octane rating imperfections. This is normal system of less than 87, as this may cause operation; the vehicle does not need engine knock and will lower fuel service. Turn LDW off if these economy. conditions continue. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
186 Driving and Operating Prohibited Fuels System Treatment Plus−Gasoline to Caution (Continued) the vehicle’s gasoline fuel tank at every oil change or 15 000 km Caution (MMT), which can damage (9,000 mi), whichever occurs first. the emissions control Do not use fuels with any of the TOP TIER Detergent Gasoline and system and spark plugs. ACDelco Fuel System Treatment following conditions; doing so . Fuel with a posted octane Plus−Gasoline will help keep your may damage the vehicle and void rating of less than the vehicle’s engine fuel deposit free its warranty: recommended fuel. Using and performing optimally. . For vehicles that are not this fuel will lower fuel FlexFuel, fuel labeled economy and performance, E85 or FlexFuel greater than 15% ethanol by and may decrease the life of volume, such as mid-level the emissions catalyst. Vehicles with a yellow fuel cap can use either unleaded gasoline or fuel ethanol blends (16–50% ethanol), E85, or FlexFuel. containing up to 85% ethanol (E85). Fuels in Foreign All other vehicles should use only . Fuel with any amount of Countries the unleaded gasoline as described methanol, methylal, in Recommended Fuel 0 185. ferrocene, and aniline. The U.S., Canada, and Mexico post The use of E85 or FlexFuel is These fuels can corrode fuel octane ratings in anti-knock encouraged when the vehicle is metal fuel system parts or index (AKI). For fuel not to use in a designed to use it. E85 or FlexFuel damage plastic and rubber foreign country, see Prohibited is made from renewable sources. parts. Fuels 0 186. . Fuel containing metals such To help locate fuel stations that as methylcyclopentadienyl Fuel Additives carry E85 or FlexFuel, the U.S. manganese tricarbonyl Department of Energy has an TOP TIER Detergent Gasoline is alternative fuel website. See (Continued) highly recommended for use with www.afdc.energy.gov/afdc/locator/ your vehicle. If your country does stations. not have TOP TIER Detergent Gasoline, add ACDelco Fuel Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 187 E85 or FlexFuel should meet ASTM Filling the Tank Specification D 5798 or CAN/ Caution CGSB–3.512 in Canada. Do not use An arrow on the fuel gauge the fuel if the ethanol content is Some additives are not indicates which side of the vehicle greater than 85%. Fuel mixtures that compatible with E85 or FlexFuel the fuel door is on. See Fuel Gauge 0 do not meet ASTM or CGSB and can harm the vehicle's fuel 99. specifications can affect driveability system. Use only additives and could cause the malfunction approved by GM for E85 or { Warning indicator lamp to come on. FlexFuel vehicles. Damage caused by unapproved additives Fuel vapors and fuel fires burn The starting characteristics of E85 would not be covered by the violently and can cause injury or or FlexFuel make it unsuitable for death. use when temperatures fall below vehicle warranty. −18 °C (0 °F). Use gasoline or add Follow these guidelines to help gasoline to the E85 or FlexFuel. avoid injuries to you and others: Because E85 or FlexFuel has less Caution . Read and follow all the energy per liter (gallon) than instructions on the fuel gasoline, the vehicle will need to be Do not use fuel containing pump island. refilled more often. See Filling the methanol. It can corrode metal . Turn off the engine when Tank 0 187. parts in the fuel system and also damage plastic and rubber parts. refueling. The only GM approved aftermarket That damage would not be . Keep sparks, flames, and additive is ACDelco Fuel System smoking materials away Treatment Plus-FlexFuel. Follow the covered under the vehicle from fuel. instructions on the bottle for proper warranty. use. This product is available at . Do not leave the fuel pump your GM dealer. To help keep the engine running unattended. efficiently, fill the tank with gasoline, . Avoid using electronic up to E15, after filling the tank with devices while refueling. E85 one or two times. (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
188 Driving and Operating
Warning (Continued) Warning (Continued) . Do not re-enter the vehicle . Vehicle performance issues, while pumping fuel. including engine stalling and . Keep children away from damage to the fuel system. the fuel pump and never let . Fuel spills. children pump fuel. . Under certain conditions, . Before touching the fill fuel fires. nozzle, touch a metallic object to discharge static Be careful not to spill fuel. Wait electricity from your body. five seconds after you have finished . Fuel can spray out if the fuel To open the fuel door, push and pumping before removing the fill cap is opened too quickly. release the rearward center edge of nozzle. Clean fuel from painted This spray can happen if the the door. surfaces as soon as possible. See tank is nearly full, and is Turn the fuel cap counterclockwise Exterior Care 0 264. Reinstall the more likely in hot weather. to remove. When refueling, hang the cap by turning it clockwise until it Open the fuel cap slowly fuel cap from the hook on the fuel clicks. Push the fuel door closed and wait for any hiss noise door. Fully insert and latch the fill until it latches. to stop, then unscrew the nozzle, begin fueling. cap all the way. { Warning { Warning If a fire starts while you are Overfilling the fuel tank by more refueling, do not remove the fill than three clicks of a standard fill nozzle. Shut off the flow of fuel by nozzle may cause: shutting off the pump or by (Continued) notifying the station attendant. Leave the area immediately. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 189
Caution Warning (Continued) Trailer Towing If a new fuel cap is needed, get . Dispense fuel only into General Towing the right type of cap from your approved containers. Information dealer. The wrong type of fuel cap . Do not fill a container while Only use towing equipment that has may not fit properly, may turn on it is inside a vehicle, in a been designed for the vehicle. the malfunction indicator lamp, vehicle's trunk, pickup bed, Contact your dealer or trailering and could damage the fuel or on any surface other than dealer for assistance with preparing system and emissions system. the ground. the vehicle to tow a trailer. Read the See Malfunction Indicator Lamp 0 . Bring the fill nozzle in entire section before towing a trailer. (Check Engine Light) 103. contact with the inside of To tow a disabled vehicle, see the fill opening before Towing the Vehicle 0 262. To tow operating the nozzle. Filling a Portable Fuel the vehicle behind another vehicle Contact should be such as a motor home, see Container maintained until the filling is Recreational Vehicle Towing 0 262. complete. { Warning . Do not smoke while Driving Characteristics Never fill a portable fuel container pumping fuel. and Towing Tips while it is in the vehicle. Static . Avoid using electronic electricity discharge from the devices. { Warning container can ignite the fuel vapor. You can be badly burned You can lose control when towing and the vehicle damaged if this a trailer if the correct equipment is occurs. To help avoid injury to you not used or the vehicle is not and others: driven properly. For example, (Continued) if the trailer is too heavy or the (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
190 Driving and Operating important for your safety and that of . Vehicles can tow in D (Drive). Warning (Continued) your passengers. Read this section If the transmission downshifts carefully before pulling a trailer. too often, a lower gear may be trailer brakes are inadequate for When towing a trailer: selected using Manual Mode the load, the vehicle may not stop See Manual Mode 0 160. as expected. You and others . Become familiar with and follow could be seriously injured. The all state and local laws that If equipped, the following driver vehicle may also be damaged, apply to trailer towing. These assistance features should be and the repairs would not be requirements vary from state to turned off when towing a trailer: covered by the vehicle warranty. state. . Adaptive Cruise Control (ACC) Pull a trailer only if all the steps in . State laws may require the use . Super Cruise Control this section have been followed. of extended side view mirrors. . Lane Keep Assist (LKA) Ask your dealer for advice and Even if not required, you should information about towing a trailer install extended side view . Park Assist with the vehicle. mirrors if your visibility is limited . Automatic Parking Assist (APA) or restricted while towing. . Reverse Automatic Driving with a Trailer . Do not tow a trailer during the Braking (RAB) first 800 km (500 mi) of vehicle Trailering is different than just use to prevent damage to the If equipped, the following driver driving the vehicle by itself. engine, axle, or other parts. assistance features should be Trailering means changes in turned to alert or off when towing a handling, acceleration, braking, . It is recommended to perform trailer: durability, and fuel economy. the first oil change before heavy Successful, safe trailering takes towing. . Automatic Emergency Braking (AEB) correct equipment, and it has to be . During the first 800 km (500 mi) used properly. of trailer towing, do not drive . Intelligent Brake Assist (IBA) The following information has many over 80 km/h (50 mph) and do . Front Pedestrian Braking (FPB) time-tested, important trailering tips not make starts at full throttle. and safety rules. Many of these are Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 191 If equipped with Lane Change Alert tires, and mirrors. See Towing (LCA), the LCA detection zones that Warning (Continued) Equipment 0 195. If the trailer has extend back from the side of the electric brakes, start the vehicle do not move further back . Adjust the climate control combination moving and then when a trailer is towed. Use caution system to a setting that manually apply the trailer brake while changing lanes when towing a brings in only outside air. controller to check the trailer brakes trailer. See “Climate Control work. During the trip, occasionally Systems” in the Index. If equipped with Rear Cross Traffic check that the cargo and trailer are Alert (RCTA), use caution while For more information about secure and that the lamps and any backing up when towing a trailer, as carbon monoxide, see Engine trailer brakes are working. 0 the RCTA detection zones that Exhaust 157. Towing with a Stability Control extend out from the back of the System vehicle do not move further back Towing a trailer requires experience. when a trailer is towed. The combination of the vehicle and When towing, the stability control trailer is longer and not as system might be heard. The system { Warning responsive as the vehicle itself. Get reacts to vehicle movement caused used to the handling and braking of by the trailer, which mainly occurs To prevent serious injury or death the combination by driving on a during cornering. This is normal from carbon monoxide (CO), level road surface before driving on when towing heavier trailers. when towing a trailer: public roads. Following Distance . Do not drive with the The trailer structure, the tires, and Stay at least twice as far behind the liftgate, trunk/hatch, the brakes must be all be rated to vehicle ahead as you would when or rear-most window open. carry the intended cargo. driving without a trailer. This can Inadequate trailer equipment can . Fully open the air outlets on help to avoid heavy braking and or under the instrument cause the combination to operate in sudden turns. panel. an unexpected or unsafe manner. Before driving, inspect all trailer (Continued) hitch parts and attachments, safety chains, electrical connectors, lamps, Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
192 Driving and Operating Passing Making Turns The vehicle can tow in D (Drive). Shift the transmission to a lower More passing distance is needed gear if the transmission shifts too when towing a trailer. The Caution often under heavy loads and/or hilly combination of the vehicle and conditions. trailer will not accelerate as quickly Turn more slowly and make wider and is much longer than the vehicle arcs when towing a trailer to When towing at higher altitudes, alone. It is necessary to go much prevent damage to your vehicle. engine coolant will boil at a lower farther beyond the passed vehicle Making very sharp turns could temperature than at lower altitudes. before returning to the lane. Pass cause the trailer to contact the If the engine is turned off on level roadways. Avoid passing vehicle. immediately after towing at high on hills if possible. altitude on steep uphill grades, the vehicle could show signs similar to Make wider turns than normal when Backing Up engine overheating. To avoid this, towing, so trailer will not go over soft let the engine run, preferably on Hold the bottom of the steering shoulders, over curbs, or strike road level ground, with the transmission wheel with one hand. To move the signs, trees, or other objects. in P (Park) for a few minutes before trailer to the left, move that hand to Always signal turns well in advance. turning the engine off. If the the left. To move the trailer to the Do not steer or brake suddenly. right, move that hand to the right. overheat warning comes on, see Always back up slowly and, Driving on Grades Engine Overheating 0 212. if possible, have someone Reduce speed and shift to a lower Parking on Hills guide you. gear before starting down a long or steep downhill grade. If the { Warning transmission is not shifted down, the brakes may overheat and result in To prevent serious injury or death, reduced braking efficiency. always park your vehicle and trailer on a level surface when possible. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 193 When parking your vehicle and your 3. Drive slowly until the trailer is Trailer Towing trailer on a hill: clear of the chocks. 1. Press the brake pedal, but do 4. Stop and have someone pick Caution not shift into P (Park) yet. Turn up and store the chocks. the wheels into the curb if Towing a trailer improperly can facing downhill or into traffic if Maintenance when Trailer damage the vehicle and result in facing uphill. Towing costly repairs not covered by the 2. Have someone place chocks The vehicle needs service more vehicle warranty. To tow a trailer under the trailer wheels. often when used to tow trailers. See correctly, follow the directions in Maintenance Schedule 0 276. It is this section and see your dealer 3. When the wheel chocks are in especially important to check the for important information about place, gradually release the automatic transmission fluid, engine towing a trailer with the vehicle. brake pedal to allow the chocks oil, axle lubricant, belts, cooling to absorb the load of the trailer. system, and brake system before 4. Reapply the brake pedal. Then and during each trip. Trailer Weight apply the parking brake and Check periodically that all nuts and shift into P (Park). bolts on the trailer hitch are tight. { Warning 5. Release the brake pedal. Engine Cooling when Trailer Never exceed the towing capacity Leaving After Parking on a Hill Towing for your vehicle. 1. Apply and hold the brake The cooling system may temporarily pedal. overheat during severe operating Safe trailering requires monitoring the weight, speed, altitude, road . Start the engine. conditions. See Engine Overheating 0 212. grades, outside temperature, . Shift into a gear. dimensions of the front of the trailer, and how frequently the vehicle is . Release the parking brake. used to tow a trailer. 2. Let up on the brake pedal. Before towing a trailer, always separately weigh: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
194 Driving and Operating . fully loaded vehicle and trailer Gross Vehicle Weight combination Rating (GVWR) . the trailer For information about the vehicle's . the trailer tongue maximum load capacity, see Vehicle Load Limits 0 147. When calculating { Warning the GVWR with a trailer attached, the trailer tongue weight must be You and others could be seriously included as part of the weight the injured or killed if the trailer is too vehicle is carrying. heavy or the trailer brakes are Maximum Trailer Weight inadequate for the load. The vehicle may be damaged, and the The trailer should never weigh more than 454 kg (1,000 lb). The The trailer tongue weight (1) should repairs would not be covered by maximum allowable weight of the be 10–15% of the loaded trailer the vehicle warranty. trailer may be lower based on the weight (2). Some specific trailer Only tow a trailer if all the steps in weight of the passengers and cargo types, such as boat trailers, fall this section have been followed. in your trailer. outside of this range. Always refer Ask your dealer for advice and to the trailer owner’s manual for the Trailer Load Balance information about towing a trailer. recommended trailer tongue weight The correct trailer load balance for each trailer. Never exceed the must be maintained to ensure trailer maximum loads for your vehicle, stability. Incorrect load balance is a hitch and trailer. leading cause of trailer sway. After loading the trailer, separately weigh the trailer and then the trailer tongue to see if the weights are appropriate for your vehicle. If the trailer weight is too high, it may be possible to transfer some of the cargo into your vehicle. If the trailer Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 195 tongue weight is too high or too low, Towing Equipment Tires it may be possible to rearrange . Do not tow a trailer while using a some of the cargo inside of the Hitches compact spare tire on the trailer. Always use the correct hitch vehicle. Do not exceed the maximum equipment for your vehicle. . Tires must be properly inflated to allowable tongue weight for your Crosswinds, large trucks going by, support loads while towing a vehicle. Use the shortest hitch and rough roads can affect the trailer. See Tires 0 231 for extension available to position the trailer and the hitch. instructions on proper tire hitch ball closer to your vehicle. This Never attach rental hitches or other inflation. will help reduce the effect of the bumper-type hitches. Only use trailer tongue weight on the trailer frame-mounted hitches that do not Safety Chains hitch and the rear axle. attach to the bumper. Always attach chains between the If a cargo carrier is used in the Always seal any holes in your vehicle and the trailer, and attach trailer hitch receiver, choose a vehicle if the trailer hitch removed. the chains to the holes on the trailer carrier that positions the load as If not sealed, dirt, water, and carbon hitch platform. Instructions about close to the vehicle as possible. monoxide (CO) from the exhaust safety chains may be provided by Make sure the total weight, may enter your vehicle. See Engine the hitch manufacturer or by the including the carrier, is no more than Exhaust 0 157. trailer manufacturer. half of the maximum allowable tongue weight for the vehicle or Consider using mechanical sway Cross the safety chains under the 227 kg (500 lb), whichever is less. controls with any trailer. Ask a tongue of the trailer to help prevent trailering professional about sway the tongue from contacting the road Ask your dealer for trailering controls or refer to the trailer if it becomes separated from the information or assistance. manufacturer's recommendations hitch. Always leave just enough and instructions. slack so the combination can turn. Never allow safety chains to drag on the ground. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
196 Driving and Operating Trailer Brakes even if the trailer is not properly than the tires are designed to connected or the bulbs are support. The load rating is located State or local regulations may burned out. on the trailer tire sidewall. require trailers to have their own braking system if the loaded weight Trailer Tires Always know the maximum speed of the trailer exceeds certain rating for the trailer tires before minimums that can vary from state Special Trailer (ST) tires differ from driving. This may be significantly to state. Read and follow the vehicle tires. Trailer tires are lower than the vehicle tire speed instructions for the trailer brakes so designed with stiff sidewalls to help rating. The speed rating may be on they are installed, adjusted, and prevent sway and to support heavy the trailer tire sidewall. If the speed maintained properly. Never attempt loads. These features can make it rating is not shown, the default to tap into your vehicle's hydraulic difficult to determine if the trailer tire trailer tire speed rating is 105 km/h brake system. If you do, both the pressures are low only based on a (65 mph). vehicle anti-lock brakes and the visual inspection. trailer brakes may not function, Always check all trailer tire which could result in a crash. pressures before each trip when the tires are cool. Low trailer tire Trailer Lamps pressure is a leading cause of trailer Always check all trailer lamps are tire blow-outs. working at the beginning of each Trailer tires deteriorate over time. trip, and periodically on longer trips. The trailer tire sidewall will show the Turn Signals When Towing a week and year the tire was Trailer manufactured. Many trailer tire manufacturers recommend When properly connected, the trailer replacing tires more than six turn signals should will illuminate to years old. indicate the vehicle is turning, changing lanes, or stopping. When Overloading is another leading towing a trailer, the arrows on the cause of trailer tire blow-outs. Never instrument cluster will illuminate load your trailer with more weight Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/11/19
Driving and Operating 197
Conversions and Caution Add-Ons Some electrical equipment can Add-On Electrical damage the vehicle or cause components to not work and Equipment would not be covered by the vehicle warranty. Always check { Warning with your dealer before adding electrical equipment. The Data Link Connector (DLC) is used for vehicle service and Emission Inspection/Maintenance Add-on equipment can drain the testing. See Malfunction Indicator vehicle's 12-volt battery, even if the vehicle is not operating. Lamp (Check Engine Light) 0 103 . A device connected to the DLC The vehicle has an airbag system. — such as an aftermarket fleet or Before attempting to add anything driver-behavior tracking device — electrical to the vehicle, see may interfere with vehicle Servicing the Airbag-Equipped 0 systems. This could affect vehicle Vehicle 62 and operation and cause a crash. Adding Equipment to the 0 Such devices may also access Airbag-Equipped Vehicle 62. information stored in the vehicle’s systems. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
198 Vehicle Care Battery - North America ...... 216 Electrical System Overload . . . 225 Vehicle Care Starter Switch Check ...... 217 Fuses and Circuit Breakers . . . 226 Automatic Transmission Shift Engine Compartment Fuse Lock Control Function Block ...... 226 General Information Check ...... 217 Instrument Panel Fuse General Information ...... 199 Park Brake and P (Park) Block ...... 229 California Proposition Mechanism Check ...... 218 65 Warning ...... 199 Wiper Blade Replacement . . . . 218 Wheels and Tires California Perchlorate Windshield Replacement . . . . . 219 Tires ...... 231 Materials Requirements . . . . . 200 Gas Strut(s) ...... 219 All-Season Tires ...... 232 Accessories and Winter Tires ...... 233 Modifications ...... 200 Headlamp Aiming Low-Profile Tires ...... 233 Front Headlamp Aiming ...... 220 Summer Tires ...... 233 Vehicle Checks Tire Sidewall Labeling ...... 234 Doing Your Own Bulb Replacement Tire Designations ...... 236 Service Work ...... 200 Bulb Replacement ...... 221 Tire Terminology and Hood ...... 201 Halogen Bulbs ...... 221 Definitions ...... 237 Engine Compartment High Intensity Discharge (HID) Tire Pressure ...... 239 Overview ...... 203 Lighting ...... 221 Tire Pressure for High-Speed Engine Oil ...... 204 LED Lighting ...... 221 Operation ...... 240 Engine Oil Life System ...... 206 Headlamps, Front Turn Signal, Tire Pressure Monitor Automatic Transmission Sidemarker, and Parking System ...... 241 Fluid ...... 207 Lamps ...... 221 Tire Pressure Monitor Engine Air Cleaner/Filter ...... 208 Taillamps, Turn Signal, Operation ...... 242 Cooling System ...... 209 Stoplamps, and Back-Up Tire Inspection ...... 245 Engine Overheating ...... 212 Lamps ...... 223 Tire Rotation ...... 245 Overheated Engine Protection License Plate Lamp ...... 224 When It Is Time for New Operating Mode ...... 213 Electrical System Tires ...... 246 Washer Fluid ...... 214 Buying New Tires ...... 247 Brakes ...... 214 High Voltage Devices and Wiring ...... 225 Different Size Tires and Brake Fluid ...... 215 Wheels ...... 249 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 199 Uniform Tire Quality General Information California Proposition Grading ...... 249 Wheel Alignment and Tire For service and parts needs, visit 65 Warning Balance ...... 250 your dealer. You will receive Wheel Replacement ...... 251 genuine GM parts and GM-trained { Warning Tire Chains ...... 251 and supported service people. If a Tire Goes Flat ...... 252 Most motor vehicles, including Genuine GM parts have one of this one, as well as many of its Tire Changing ...... 253 these marks: Compact Spare Tire ...... 258 service parts and fluids, contain and/or emit chemicals known to Jump Starting the State of California to cause Jump Starting - North cancer and birth defects or other America ...... 259 reproductive harm. Engine Towing the Vehicle exhaust, many parts and Towing the Vehicle ...... 262 systems, many fluids, and some Recreational Vehicle component wear by-products Towing ...... 262 contain and/or emit these chemicals. For more information Appearance Care go to www.P65Warnings.ca.gov/ Exterior Care ...... 264 passenger-vehicle. Interior Care ...... 269 Floor Mats ...... 272 See Battery - North America 0 216 and Jump Starting - North America 0 259 and the back cover. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
200 Vehicle Care California Perchlorate Damage to suspension components Vehicle Checks caused by modifying vehicle height Materials Requirements outside of factory settings will not be Certain types of automotive covered by the vehicle warranty. Doing Your Own applications, such as airbag Damage to vehicle components Service Work initiators, seat belt pretensioners, resulting from modifications or the and lithium batteries contained in installation or use of non-GM { Warning electronic keys, may contain certified parts, including control perchlorate materials. Perchlorate module or software modifications, is It can be dangerous to work on Material – special handling may not covered under the terms of the your vehicle if you do not have apply. See www.dtsc.ca.gov/ vehicle warranty and may affect the proper knowledge, service hazardouswaste/perchlorate. remaining warranty coverage for manual, tools, or parts. Always affected parts. follow owner’s manual procedures Accessories and and consult the service manual GM Accessories are designed to Modifications complement and function with other for your vehicle before doing any service work. Adding non-dealer accessories or systems on the vehicle. See your making modifications to the vehicle dealer to accessorize the vehicle can affect vehicle performance and using genuine GM Accessories If doing some of your own service safety, including such things as installed by a dealer technician. work, use the proper service airbags, braking, stability, ride and Also, see Adding Equipment to the manual. It tells you much more handling, emissions systems, Airbag-Equipped Vehicle 0 62. about how to service the vehicle aerodynamics, durability, and than this manual can. To order the electronic systems like antilock proper service manual, see brakes, traction control, and stability Publication Ordering Information control. These accessories or 0 299. modifications could even cause This vehicle has an airbag system. malfunction or damage not covered Before attempting to do your own by the vehicle warranty. service work, see Servicing the Airbag-Equipped Vehicle 0 62. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 201 If equipped with remote vehicle start, open the hood before { Warning performing any service work to prevent remote starting the vehicle Components under the hood can accidentally. See Remote Vehicle get hot from running the engine. Start 0 14. To help avoid the risk of burning unprotected skin, never touch Keep a record with all parts receipts these components until they have and list the mileage and the date of cooled, and always use a glove or any service work performed. See towel to avoid direct skin contact. Maintenance Records 0 286.
Caution Clear any snow from the hood before driving. 2. Go to the front of the vehicle Even small amounts of To open the hood: and locate the secondary contamination can cause damage release lever under the front to vehicle systems. Do not allow center of the hood. Push the contaminants to contact the fluids, secondary hood release lever reservoir caps, or dipsticks. to the right to release. 3. After you have partially lifted Hood the hood, the gas strut system will automatically lift the hood 1. Pull the hood release lever with and hold it in the fully open { Warning the i. It is on the lower left position. Turn the vehicle off before side of the instrument panel. To close the hood: opening the hood. If the engine is 1. Before closing the hood, be running with the hood open, you sure all filler caps are on or others could be injured. properly, and all tools are removed. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
202 Vehicle Care 2. Pull the hood down until the strut system is no longer holding up the hood. 3. Allow the hood to fall. Check to make sure the hood is latched completely. Repeat this process with additional force if necessary.
{ Warning
Do not drive the vehicle if the hood is not latched completely. The hood could open fully, block your vision, and cause a crash. You or others could be injured. Always close the hood completely before driving. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 203 Engine Compartment Overview Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
204 Vehicle Care 1. Engine Air Cleaner/Filter 0 208. Engine Oil Checking Engine Oil 2. Engine Oil Fill Cap. See To ensure proper engine Check the engine oil level regularly, 0 Engine Oil 204. performance and long life, careful every 650 km (400 mi), especially 3. Engine Oil Dipstick. See attention must be paid to engine oil. prior to a long trip. The engine oil Engine Oil 0 204. Following these simple, but dipstick handle is a loop. See important steps will help protect Engine Compartment Overview 4. Engine Cooling Fans (Out of your investment: 0 203 for the location. View). See Cooling System 0 209. . Use engine oil approved to the proper specification and of the { Warning 5. Engine Cover. proper viscosity grade. See The engine oil dipstick handle 6. Transmission Fluid Cap and Selecting the Right Engine Oil “ ” may be hot; it could burn you. Dipstick (Out of View). See in this section. Automatic Transmission Fluid Use a towel or glove to touch the . Check the engine oil level 0 207. dipstick handle. regularly and maintain the 7. Brake Fluid Reservoir. See proper oil level. See “Checking Brake Fluid 0 215. Engine Oil” and “When to Add If a low oil Driver Information Center Engine Oil” in this section. (DIC) message displays, check the 8. Coolant Surge Tank and oil level. Pressure Cap. See Cooling . Change the engine oil at the System 0 209. appropriate time. See Engine Oil Follow these guidelines: 0 9. Battery - North America 0 216. Life System 206. . To get an accurate reading, park the vehicle on level ground. 10. Windshield Washer Fluid . Always dispose of engine oil properly. See “What to Do with Check the engine oil level after Reservoir. See Washer Fluid the engine has been off for at 0 Used Oil” in this section. 214. least two hours. Checking the 11. Engine Compartment Fuse engine oil level on steep grades Block 0 226. or too soon after engine shutoff can result in incorrect readings. Accuracy improves when Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 205 checking a cold engine prior to an explanation of what kind of oil to Add enough oil to put the level starting. Remove the dipstick use. For engine oil crankcase somewhere in the proper operating and check the level. capacity, see Capacities and range. Push the dipstick all the way 0 . If unable to wait two hours, the Specifications 288. back in when through. engine must be off for at least Selecting the Right Engine Oil 15 minutes if the engine is Caution warm, or at least 30 minutes if Selecting the right engine oil the engine is not warm. Pull out Do not add too much oil. Oil depends on both the proper oil the dipstick, wipe it with a clean levels above or below the specification and viscosity grade. paper towel or cloth, then push it acceptable operating range See Recommended Fluids and 0 back in all the way. Remove it shown on the dipstick are harmful Lubricants 284. again, keeping the tip down, and to the engine. If you find that you Specification check the level. have an oil level above the operating range, i.e., the engine Use full synthetic engine oils that When to Add Engine Oil has so much oil that the oil level meet the dexos1 specification. gets above the upper mark that Engine oils that have been approved by GM as meeting the shows the proper operating dexos1 specification are marked range, the engine could be with the dexos1 approved logo. See damaged. You should drain out www.gmdexos.com. the excess oil or limit driving of the vehicle and seek a service professional to remove the If the oil is below the cross-hatched excess amount of oil. area at the tip of the dipstick and the engine has been off for at least See Engine Compartment Overview 15 minutes, add 1 L (1 qt) of the 0 recommended oil and then recheck 203 for the location of the engine oil fill cap. the level. See “Selecting the Right Engine Oil” later in this section for Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
206 Vehicle Care Engine Oil Additives/Engine dispose of oil by putting it in the Caution Oil Flushes trash or pouring it on the ground, into sewers, or into streams or Failure to use the recommended Do not add anything to the oil. The bodies of water. Recycle it by taking engine oil or equivalent can result recommended oils meeting the it to a place that collects used oil. in engine damage not covered by dexos1 specification are all that is the vehicle warranty. needed for good performance and engine protection. Engine Oil Life System Viscosity Grade Engine oil system flushes are not When to Change Engine Oil recommended and could cause Use SAE 5W-30 viscosity grade This vehicle has a computer system engine damage not covered by the that indicates when to change the engine oil. Cold Temperature vehicle warranty. Operation: In an area of extreme engine oil and filter. This is based cold, where the temperature falls What to Do with Used Oil on a combination of factors which below −29 °C (−20 °F), an SAE include engine revolutions, engine Used engine oil contains certain 0W-30 oil may be used. An oil of temperature, and miles driven. elements that can be unhealthy for this viscosity grade will provide Based on driving conditions, the your skin and could even cause easier cold starting for the engine at mileage at which an oil change is cancer. Do not let used oil stay on extremely low temperatures. indicated can vary considerably. For your skin for very long. Clean your the oil life system to work properly, When selecting an oil of the skin and nails with soap and water, the system must be reset every time appropriate viscosity grade, it is or a good hand cleaner. Wash or the oil is changed. recommended to select an oil of the properly dispose of clothing or rags correct specification. See containing used engine oil. See the When the system has calculated that oil life has been diminished, it “Specification” earlier in this section manufacturer's warnings about the for more information. use and disposal of oil products. indicates that an oil change is necessary. A CHANGE ENGINE Used oil can be a threat to the OIL SOON message comes on. environment. If you change your Change the oil as soon as possible own oil, be sure to drain all the oil within the next 1 000 km (600 mi). from the filter before disposal. Never It is possible that, if driving under Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 207 the best conditions, the oil life the CHANGE ENGINE OIL If the CHANGE ENGINE OIL SOON system might indicate that an oil SOON message will appear on message comes back on when the change is not necessary for up to a the display. vehicle is started, the engine oil life year. The engine oil and filter must V system has not been reset. Repeat be changed at least once a year 2. Press on the DIC controls the procedure. and, at this time, the system must and hold down for a few be reset. Your dealer has trained seconds to clear the CHANGE Automatic Transmission ENGINE OIL SOON message service people who will perform this Fluid work and reset the system. It is also and reset the oil life at 100%. important to check the oil regularly Be careful not to reset the oil How to Check Automatic over the course of an oil drain life display accidentally at any Transmission Fluid interval and keep it at the proper time other than after the oil is level. changed. It cannot be reset It is not necessary to check the transmission fluid level. If the system is ever reset accurately until the next oil change. A transmission fluid leak is the only accidentally, the oil must be reason for fluid loss. If a leak changed at 5 000 km (3,000 mi) The oil life system can also be reset occurs, take the vehicle to your since the last oil change. as follows: dealer service department and have Remember to reset the oil life it repaired as soon as possible. system whenever the oil is changed. 1. Display REMAINING OIL LIFE on the DIC. See Driver There is a special procedure for How to Reset the Engine Oil Information Center (DIC) 0 110. checking and changing the Life System 2. Fully press and release the transmission fluid. Because this procedure is difficult, you should 1. Using the DIC controls on the accelerator pedal three times have this done at your dealer right side of the steering wheel, within five seconds. service department. Contact your display REMAINING OIL LIFE The system is reset when the dealer for additional information or on the DIC. See Driver CHANGE ENGINE OIL SOON the procedure can be found in the Information Center (DIC) 0 110. message is off and the REMAINING service manual. To purchase a When remaining oil life is low, OIL LIFE message is displayed. service manual, see Publication Ordering Information 0 299. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
208 Vehicle Care When to Inspect the Engine Air Caution Cleaner/Filter Use of the incorrect automatic For intervals on changing and transmission fluid may damage inspecting the engine air cleaner/ the vehicle, and the damage may filter, see Maintenance Schedule not be covered by the vehicle 0 276. warranty. Always use the correct How to Inspect/Replace the automatic transmission fluid. See Engine Air Cleaner/Filter Recommended Fluids and Lubricants 0 284. Do not start the engine or have the engine running with the engine air cleaner/filter housing open. Before Change the fluid at the intervals removing the engine air cleaner/ 1. Screws listed in Maintenance Schedule 0 filter, make sure that the engine air 2. Secondary Air Hose (If 276, and be sure to use the fluid cleaner/filter housing and nearby Equipped) listed in Recommended Fluids and components are free of dirt and 3. Electrical Connector Lubricants 0 284. debris. Remove the engine air 4. Air Duct Clamp cleaner/filter. Lightly tap and shake Engine Air Cleaner/Filter the engine air cleaner/filter (away To inspect or replace the engine air cleaner/filter: The engine air cleaner/filter is in the from the vehicle), to release loose engine compartment on the dust and dirt. Inspect the engine air 1. Open the hood. See Hood passenger side of the vehicle. See cleaner/filter for damage, and 0 201. replace if damaged. Do not clean Engine Compartment Overview 2. Remove the seven screws (1) the engine air cleaner/filter or 0 203. on top of the engine air components with water or cleaner/filter housing. compressed air. 3. Disconnect the secondary air To inspect or replace the engine air hose (2) (if equipped). cleaner/filter: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 209 4. Disconnect the electrical 2. Coolant Surge Tank and connector (3). Caution Pressure Cap 5. Disconnect the outlet duct by If the air cleaner/filter is off, dirt loosening the air duct can easily get into the engine, { Warning clamp (4). which could damage it. Always An underhood electric fan can 6. Lift the filter cover housing have the air cleaner/filter in place start up even when the engine is away from the engine air when driving. not running and can cause injury. cleaner/filter housing. Keep hands, clothing, and tools 7. Pull out the filter. Cooling System away from any underhood electric fan. 8. Inspect or replace the engine The cooling system allows the air cleaner/filter. engine to maintain the correct 9. Reverse Steps 2–5 to reinstall working temperature. the filter cover housing. { Warning
{ Warning Do not touch heater or radiator hoses, or other engine parts. Operating the engine with the air They can be very hot and can cleaner/filter off can cause you or burn you. Do not run the engine if others to be burned. Use caution there is a leak; all coolant could when working on the engine. Do leak out. That could cause an not start the engine or drive the engine fire and can burn you. Fix vehicle with the air cleaner/filter any leak before driving the off, as flames may be present if vehicle. the engine backfires.
1. Engine Cooling Fans (Out of View) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
210 Vehicle Care Engine Coolant Use a 50/50 mixture of clean, drinkable water and DEX-COOL Caution (Continued) The cooling system in the vehicle is coolant. If using this mixture, filled with DEX-COOL engine nothing else needs to be added. system and the vehicle, which coolant. This coolant is designed to would not be covered by the remain in the vehicle for 5 years or This mixture: vehicle warranty. 240 000 km (150,000 mi), whichever . Gives freezing protection down occurs first. to −37 °C (−34 °F), outside Never dispose of engine coolant by The following explains the cooling temperature. putting it in the trash, pouring it on system and how to check and add . Gives boiling protection up to the ground, or into sewers, streams, coolant when it is low. If there is a 129 °C (265 °F), engine or bodies of water. Have the coolant problem with engine overheating, temperature. changed by an authorized service see Engine Overheating 0 212. center, familiar with legal . Protects against rust and requirements regarding used What to Use corrosion. coolant disposal. This will help . Will not damage aluminum parts. protect the environment and your { Warning . Help keep the proper engine health. Plain water, or other liquids such temperature. Checking Coolant as alcohol, can boil before the The vehicle must be on a level proper coolant mixture will. With Caution surface when checking the coolant plain water or the wrong mixture, level. the engine could get too hot but Do not use anything other than a there would not be an overheat mix of DEX-COOL coolant that Check to see if coolant is visible in warning. The engine could catch meets GM Standard the coolant surge tank. If the coolant fire and you or others could be GMW3420 and clean, drinkable inside the coolant surge tank is burned. water. Anything else can cause boiling, do not do anything else until damage to the engine cooling it cools down. (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 211 indicated level mark, add a 50/ 50 mixture of clean, drinkable water Warning (Continued) and DEX-COOL coolant at the coolant surge tank, but be sure the including the pressure cap, is hot. cooling system, including the Wait for the cooling system and coolant surge tank pressure cap, is pressure cap to cool. cool before you do it.
{ Warning Caution
Spilling coolant on hot engine Failure to follow the specific parts can burn you. Coolant coolant fill procedure could cause If coolant is visible but the coolant contains ethylene glycol and it will the engine to overheat and could level is not at or above the mark burn if the engine parts are hot cause system damage. If coolant pointed to, add a 50/50 mixture of enough. is not visible in the surge tank, clean drinkable water and contact your dealer. DEX-COOL coolant. Be sure the cooling system is cool { Warning before this is done. Steam and scalding liquids from a If no coolant is visible in the coolant hot cooling system are under surge tank, add coolant as follows: pressure. Turning the pressure How to Add Coolant to the cap, even a little, can cause them Coolant Surge Tank to come out at high speed and you could be burned. Never turn 1. Remove the coolant surge tank If no problem is found, check to see the cap when the cooling system, pressure cap when the cooling if coolant is visible in the coolant system, including the coolant surge tank. If coolant is visible but (Continued) the coolant level is not at the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
212 Vehicle Care surge tank pressure cap and 5. Replace the pressure cap If the decision is made not to lift the upper radiator hose, is no tightly. hood when this warning appears, longer hot. 6. Verify coolant level after the get service help right away. See Roadside Assistance Program Turn the pressure cap slowly engine is shut off and the 0 counterclockwise about coolant is cold. If necessary, 294. one-quarter of a turn. If you repeat coolant fill procedure If the decision is made to lift the hear a hiss, wait for that to Steps 1–6. hood, make sure the vehicle is stop. This will allow any If the coolant still is not at the parked on a level surface. pressure still left to be vented proper level when the system Then check to see if the engine out the discharge hose. cools down again, see your cooling fans are running. If the 2. Keep turning the pressure cap dealer. engine is overheating, the fans slowly and remove it. should be running. If not, do not 3. Fill the coolant surge tank with Caution continue to run the engine and have the proper mixture to the the vehicle serviced. indicated level mark. If the pressure cap is not tightly installed, coolant loss and engine Caution 4. With the coolant surge tank damage may occur. Be sure the pressure cap off, start the cap is properly and tightly Do not run the engine if there is a engine and let it run until you secured. leak in the engine cooling system. can feel the upper radiator This can cause a loss of all hose getting hot. Watch out for coolant and can damage the the engine cooling fans. Engine Overheating system and vehicle. Have any By this time, the coolant level There is a coolant temperature leaks fixed right away. inside the coolant surge tank gauge on the instrument cluster that may be lower. If the level is indicates an overheated engine lower, add more of the proper condition. See Engine Coolant mixture to the coolant surge Temperature Gauge 0 100. tank until the level reaches the indicated level mark. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 213 If Steam Is Coming from the . Climbs a long hill on a hot day. If the warning continues, pull over, Engine Compartment . Stops after high-speed driving. stop, and park the vehicle right away. . Idles for long periods in traffic. { Warning If there is no sign of steam, idle the . Tows a trailer. engine for three minutes while Steam and scalding liquids from a If the overheat warning displays with parked. If the warning is still hot cooling system are under no sign of steam: displayed, turn off the engine until it pressure. Turning the pressure cools down. Also, see Overheated cap, even a little, can cause them 1. Turn the air conditioning off. Engine Protection Operating Mode to come out at high speed and 2. Turn the heater on to the 0 213. you could be burned. Never turn highest temperature and to the the cap when the cooling system, highest fan speed. Open the Overheated Engine including the pressure cap, is hot. windows as necessary. Protection Wait for the cooling system and 3. When it is safe to do so, pull off Operating Mode pressure cap to cool. the road, shift to P (Park) or N (Neutral), and let the This emergency operating mode allows the vehicle to be driven to a See Overheated Engine Protection engine idle. safe place in an emergency Operating Mode 0 213 for If the coolant temperature gauge is situation. If an overheated engine information on driving to a safe no longer in the overheat zone, the condition exists, an overheat place in an emergency. vehicle can be driven. Continue to protection mode which alternates If No Steam Is Coming from drive the vehicle slowly for about firing groups of cylinders helps 10 minutes. Keep a safe vehicle the Engine Compartment prevent engine damage. In this distance from the vehicle in front. mode, there is significant loss in If an engine overheat warning is If the warning does not come back power and engine performance. displayed but no steam can be seen on, continue to drive normally and or heard, the problem might not be have the cooling system checked The engine coolant temperature too serious. Sometimes the engine for proper fill and function. gauge indicates if an overheat can get a little too hot when the condition exists. Driving extended vehicle: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
214 Vehicle Care distances and/or towing a trailer in the overheat protection mode Caution Caution (Continued) should be avoided. . Do not use washer fluid that for fluid expansion if contains any type of water freezing occurs, which could Washer Fluid repellent coating. This can damage the tank if it is What to Use cause the wiper blades to completely full. chatter or skip. When windshield washer fluid is needed, be sure to read the . Do not use engine coolant Brakes manufacturer's instructions before (antifreeze) in the Disc brake pads have built-in wear use. If operating the vehicle in an windshield washer. It can indicators that make a high-pitched area where the temperature may fall damage the windshield warning sound when the brake pads below freezing, use a fluid that has washer system and paint. are worn and new pads are needed. sufficient protection against . Do not mix water with The sound can come and go or can freezing. ready-to-use washer fluid. be heard all the time when the Water can cause the Adding Washer Fluid vehicle is moving, except when solution to freeze and applying the brake pedal firmly. damage the washer fluid tank and other parts of the washer system. { Warning . When using concentrated The brake wear warning sound washer fluid, follow the means that soon the brakes will manufacturer instructions for not work well. That could lead to adding water. Open the cap with the washer a crash. When the brake wear symbol on it. Add washer fluid until . Fill the washer fluid tank warning sound is heard, have the the tank is full. See Engine only three-quarters full when vehicle serviced. Compartment Overview 0 203 for it is very cold. This allows reservoir location. (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 215 Replacing Brake System Parts Checking Brake Fluid Caution Always replace brake system parts With the vehicle in P (Park) on a Continuing to drive with worn-out with new, approved replacement level surface, the brake fluid level brake pads could result in costly parts. If this is not done, the brakes should be between the minimum brake repair. may not work properly. The braking and maximum marks on the brake performance expected can change fluid reservoir. in many other ways if the wrong There are only two reasons why the Some driving conditions or climates replacement brake parts are can cause a brake squeal when the brake fluid level in the reservoir may installed or if parts are improperly go down: brakes are first applied or lightly installed. applied. This does not mean . Normal brake lining wear. When something is wrong with the brakes. Brake Fluid new linings are installed, the Properly torqued wheel nuts are fluid level goes back up. necessary to help prevent brake . A fluid leak in the brake pulsation. When tires are rotated, hydraulic system. Have the inspect brake pads for wear and brake hydraulic system fixed. evenly tighten wheel nuts in the With a leak, the brakes will not proper sequence to torque work well. specifications. See Capacities and Always clean the brake fluid Specifications 0 288. The brake master cylinder reservoir reservoir cap and the area around Brake pads should be replaced as is filled with GM approved DOT 3 the cap before removing it. complete sets. brake fluid as indicated on the Do not top off the brake fluid. reservoir cap. See Engine Adding fluid does not correct a leak. Brake Pedal Travel Compartment Overview 0 203 for If fluid is added when the linings are the location of the reservoir. See your dealer if the brake pedal worn, there will be too much fluid does not return to normal height, when new brake linings are or if there is a rapid increase in pedal travel. This could be a sign that brake service may be required. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
216 Vehicle Care installed. Add or remove fluid, as What to Add Battery - North America necessary, only when work is done Use only GM approved DOT 3 on the brake hydraulic system. The original equipment battery is brake fluid from a clean, sealed maintenance free. Do not remove container. See Recommended the cap and do not add fluid. { Warning Fluids and Lubricants 0 284. This vehicle has a standard 12-volt If too much brake fluid is added, it battery under the hood. See Engine can spill on the engine and burn, { Warning Compartment Overview 0 203. if the engine is hot enough. You The wrong or contaminated brake Refer to the replacement number or others could be burned, and fluid could result in damage to the shown on the original battery label when a new 12-volt battery is the vehicle could be damaged. brake system. This could result in needed. Add brake fluid only when work is the loss of braking leading to a done on the brake hydraulic possible injury. Always use the system. proper GM approved brake fluid. { Warning WARNING: Battery posts, When the brake fluid falls to a low terminals, and related level, the brake warning light comes accessories contain lead and lead on. See Brake System Warning Caution compounds, chemicals known to Light 0 104. If brake fluid is spilled on the the State of California to cause Brake fluid absorbs water over time vehicle's painted surfaces, the cancer and birth defects or other which degrades the effectiveness of paint finish can be damaged. reproductive harm. Batteries also the brake fluid. Replace brake fluid Immediately wash off any painted contain other chemicals known to at the specified intervals to prevent surface. the State of California to cause increased stopping distance. See cancer. WASH HANDS AFTER 0 Maintenance Schedule 276. HANDLING. For more information go to www.P65Warnings.ca.gov/ passenger-vehicle. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 217 See California Proposition Starter Switch Check Automatic Transmission 65 Warning 0 199 and the back cover. Shift Lock Control { Warning Function Check Vehicle Storage When you are doing this { Warning { Warning inspection, the vehicle could move suddenly. If the vehicle When you are doing this moves, you or others could be Batteries have acid that can burn inspection, the vehicle could injured. you and gas that can explode. move suddenly. If the vehicle You can be badly hurt if you are moves, you or others could be not careful. See Jump Starting - 1. Before starting this check, be injured. North America 0 259 for tips on sure there is enough room working around a battery without around the vehicle. getting hurt. 1. Before starting this check, be 2. Apply both the parking brake sure there is enough room and the regular brake. around the vehicle. It should be Infrequent Usage: Remove the Do not use the accelerator parked on a level surface. 12-volt battery black, negative (−) pedal, and be ready to turn off 2. Apply the parking brake. Be cable from the battery to keep the the engine immediately if it battery from running down. ready to apply the regular starts. brake immediately if the vehicle Extended Storage: Remove the 3. Try to start the engine in each begins to move. 12-volt battery black, negative (−) gear. The vehicle should start 3. With the engine off, turn the cable from the battery or use a only in P (Park) or N (Neutral). battery trickle charger. ignition on, but do not start the If the vehicle starts in any other engine. Without applying the Remember to reconnect the battery position, contact your dealer for regular brake, try to move the when ready to drive the vehicle. service. shift lever out of P (Park) with Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
218 Vehicle Care normal effort. If the shift lever pressure from the regular brake moves out of P (Park), contact pedal. Do this until the vehicle is Caution your dealer for service. held by the parking brake only. Allowing the wiper arm to touch . To check the P (Park) Park Brake and P (Park) the windshield when no wiper mechanism's holding ability: blade is installed could damage Mechanism Check With the engine running, shift to the windshield. Any damage that P (Park). Then release the occurs would not be covered by { Warning parking brake followed by the the vehicle warranty. Do not allow regular brake. the wiper arm to touch the When you are doing this check, Contact your dealer if service is windshield. the vehicle could begin to move. required. You or others could be injured and property could be damaged. Wiper Blade Replacement To replace the wiper blade: Make sure there is room in front 1. Pull the wiper assembly away of the vehicle in case it begins to Windshield wiper blades should be from the windshield. roll. Be ready to apply the regular inspected for wear or cracking. brake at once should the vehicle It is a good idea to clean the wiper begin to move. blade assembly on a regular basis. When worn, or when cleaning is ineffective, replace the wiper blade. Park on a fairly steep hill, with the For proper windshield wiper blade vehicle facing downhill. Keeping length and type, see Maintenance your foot on the regular brake, set Replacement Parts 0 285. the parking brake. . To check the parking brake's holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 219 2. Lift up on the latch in the Acoustic Windshield middle of the wiper blade Warning (Continued) The vehicle is equipped with an where the wiper arm attaches. acoustic windshield. If the is held open with enough force. 3. With the latch open, pull the windshield needs to be replaced, be If struts are failing to hold the wiper blade down toward the sure to get an acoustic windshield hood/trunk/liftgate, do not windshield far enough to so you will continue to have the operate. Have the vehicle release it from the J-hooked benefits an acoustic windshield can serviced. end of the wiper arm. provide. 4. Remove the wiper blade. Gas Strut(s) 5. Reverse Steps 1–3 for wiper Caution blade replacement. This vehicle is equipped with gas strut(s) to provide assistance in Do not apply tape or hang any Windshield Replacement lifting and holding open the hood/ objects from gas struts. Also do trunk/liftgate system in full open not push down or pull on gas Driver Assistance Systems position. struts. This may cause damage to If the windshield needs to be the vehicle. replaced and the vehicle is { Warning equipped with a front camera sensor See Maintenance Schedule 0 276. for the Driver Assistance Systems, a If the gas struts that hold open GM replacement windshield is the hood, trunk, and/or liftgate fail, recommended. The replacement you or others could be seriously windshield must be installed injured. Take the vehicle to your according to GM specifications for dealer for service immediately. proper alignment. If it is not, these Visually inspect the gas struts for systems may not work properly, they signs of wear, cracks, or other may display messages, or they may damage periodically. Check to not work at all. See your dealer for make sure the hood/trunk/liftgate proper windshield replacement. (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
220 Vehicle Care Headlamp Aiming Front Headlamp Aiming Headlamp aim has been preset and should need no further adjustment. If the vehicle is damaged in a crash, the headlamp aim may be affected. If adjustment to the headlamps is necessary, see your dealer.
Hood Liftgate
Trunk Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 221 Bulb Replacement High Intensity Discharge Headlamps, Front Turn For the proper type of replacement (HID) Lighting Signal, Sidemarker, and bulbs, or any bulb changing Parking Lamps procedure not listed in this section, { Warning contact your dealer. Base Headlamp Assembly The High Intensity Discharge The base model vehicle has Caution (HID) lighting system operates at halogen high/low-beam headlamps, a very high voltage. If you try to a parking/turn signal lamp, and a Do not replace incandescent service any of the system sidemarker lamp on the headlamp bulbs with aftermarket LED components, you could be assembly. replacement bulbs. This can seriously injured. Have your cause damage to the vehicle dealer or a qualified technician electrical system. service them.
Halogen Bulbs The vehicle may have HID headlamps. After an HID headlamp bulb has been replaced, you may { Warning notice that the beam is a slightly different shade than it was originally. Halogen bulbs have pressurized This is normal. Driver Side Shown, Passenger gas inside and can burst if you Side Similar drop or scratch the bulb. You or LED Lighting others could be injured. Be sure 1. Sidemarker Lamp to read and follow the instructions This vehicle has several LED lamps. 2. High/Low-Beam Headlamp on the bulb package. For replacement of any LED lighting 3. Parking/Turn Signal Lamp assembly, contact your dealer. To replace one of the headlamp bulbs: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
222 Vehicle Care 1. Open the hood. See Hood 7. Connect the electrical 0 201. connector. 2. For the driver side bulb, 8. Replace the cap on the back of remove the windshield washer the headlamp assembly by bottle filler neck by firmly turning it clockwise. pulling it straight up and out of 9. For the driver side, reinstall the the bottle. windshield washer bottle filler 3. Remove the cap from the back neck by firmly pushing it of the headlamp assembly by straight into the bottle. Ensure Driver Side Shown, Passenger turning it counterclockwise. that the filler neck clip engages Side Similar into the underhood electrical center retainer. 1. Sidemarker Lamp Uplevel Headlamp Assembly 2. Parking/Turn Signal Lamp The uplevel model vehicle has a Front Turn Signal, Parking, and high intensity discharge (HID) high/ Sidemarker Lamps low-beam headlamp, a parking/turn To replace one of these lamps on a signal lamp, and a sidemarker lamp base or uplevel assembly: on the headlamp assembly. 1. For the driver side bulb, For replacement of the headlamp on remove the windshield washer 4. Disconnect the electrical an HID assembly, contact your bottle filler neck by firmly connector. dealer. See High Intensity pulling it straight up and out of 5. Remove the bulb from the lamp Discharge (HID) Lighting 0 221. the bottle. assembly by turning 2. Remove the bulb socket from counterclockwise. the headlamp assembly by 6. Install a new bulb in the lamp turning it counterclockwise. assembly. 3. Remove the bulb from the socket. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 223 4. Replace the bulb in the bulb Stoplamp/Taillamp/Turn Signal socket. Lamp and Back-Up Lamp 5. Install the bulb socket in the headlamp assembly by turning it clockwise. 6. For the driver side, reinstall the windshield washer bottle filler neck by firmly pushing it straight into the bottle. Ensure that the filler neck clip engages into the underhood electrical center retainer. 3. Remove the bulb socket by Taillamps, Turn Signal, turning counterclockwise and pulling straight out. Stoplamps, and Back-Up Driver Side Shown, Passenger 4. Remove the bulb from the Side Similar Lamps socket by pulling it straight out. 1. Back-Up Lamp Trunk Deck Inboard Taillamp 5. Install the new bulb in the bulb 2. Stoplamp/Taillamp/Turn socket. 1. Open the trunk. See Trunk Signal Lamp 0 20. 6. Install the bulb socket by 2. Remove the push pins and pull turning clockwise. Caution back the trunk deck trim. 7. Install the trunk deck trim. Improper lamp assembly removal and installation can cause leaks and water intrusion which may cause damage to the taillamp. Do (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
224 Vehicle Care License Plate Lamp Caution (Continued) To replace one of these bulbs: not remove the taillamp assembly to replace a bulb. Use the trunk opening to access the bulb.
To replace one of these bulbs: 1. Open the trunk. See Trunk 0 20. 2. Remove the push pins and pull the trunk trim away from the 3. Turn the bulb socket (1) taillamp assembly. counterclockwise to remove it 3. Remove the bulb socket from from the lamp assembly (3). the taillamp assembly by Passenger Side Shown, Driver 4. Pull the bulb (2) straight out of turning it counterclockwise. Side Similar the bulb socket. 4. Remove the bulb from the 1. Push the lamp assembly 5. Push the replacement bulb socket by turning the bulb toward the right. straight into the bulb socket counterclockwise one-quarter 2. Pull the lamp assembly down and turn the bulb socket turn and pulling it straight out. to remove. clockwise to install it into the 5. Install a new bulb into the lamp assembly. socket. 6. Push the lamp assembly back 6. Install the bulb socket into the into position until the release taillamp assembly by turning it tab locks into place. clockwise. 7. Install the trunk trim and push pins. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 225 Electrical System Electrical System Headlamp Wiring Overload An electrical overload may cause the lamps to go on and off, or in High Voltage Devices and The vehicle has fuses and circuit some cases to remain off. Have the Wiring breakers to protect against an headlamp wiring checked right away electrical system overload. if the lamps go on and off or { Warning When the current electrical load is remain off. too heavy, the circuit breaker opens Exposure to high voltage can and closes, protecting the circuit Windshield Wipers cause shock, burns, and even until the current load returns to If the wiper motor overheats due to death. The high voltage normal or the problem is fixed. This heavy snow or ice, the windshield components in the vehicle can greatly reduces the chance of circuit wipers will stop until the motor cools only be serviced by technicians overload and fire caused by and will then restart. with special training. electrical problems. Although the circuit is protected High voltage components are Fuses and circuit breakers protect from electrical overload, overload identified by labels. Do not power devices in the vehicle. due to heavy snow or ice may remove, open, take apart, Replace a bad fuse with a new one cause wiper linkage damage. or modify these components. of the identical size and rating. Always clear ice and heavy snow High voltage cable or wiring has from the windshield before using the orange covering or labels. Do not If there is a problem on the road and windshield wipers. probe, tamper with, cut, or modify a fuse needs to be replaced, the same amperage fuse can be If the overload is caused by an high voltage cable or wiring. borrowed. Choose some feature of electrical problem and not snow or the vehicle that is not needed to use ice, be sure to get it fixed. and replace it as soon as possible. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
226 Vehicle Care Fuses and Circuit Fuses of the same amperage can be temporarily borrowed from Breakers another fuse location, if a fuse goes The wiring circuits in the vehicle are out. Replace the fuse as soon as protected from short circuits by a possible. combination of fuses and circuit breakers. This greatly reduces the Engine Compartment chance of damage caused by Fuse Block electrical problems. The engine compartment fuse block { Danger is on the driver side of the engine compartment, near the battery. Fuses and circuit breakers are marked with their ampere rating. Caution Do not exceed the specified amperage rating when Spilling liquid on any electrical replacing fuses and circuit component on the vehicle may breakers. Use of an oversized damage it. Always keep the fuse or circuit breaker can result covers on any electrical in a vehicle fire. You and others component. could be seriously injured or killed.
To check a fuse, look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure to replace a bad fuse with a new one of the identical size and rating. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 227 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
228 Vehicle Care
The vehicle may not be equipped Fuses Usage Fuses Usage with all of the fuses, relays, and features shown. 11 Mass air flow sensor/ 24 Front power window Intake air Fuses Usage 25 Retained accessory temperature/Humidity/ power 1 Transmission control Temperature intake air module battery pressure/Post 26 ABS pump 2 Engine control module catalytic converter O2 27 Electric parking brake sensors battery / A/C Clutch 28 Rear defogger 12 Starter/Starter pinion 3 A/C clutch 29 Passive entry/Passive 4 Engine control module 13 Transmission control start battery module/Chassis control module/ 30 Canister vent solenoid 5 Engine control Ignition 31 Heated seat – driver module/Ignition 14 Cabin coolant pump 32 LED Backlight 6 Front wiper 17 Ventilated front seats/ Dimming Control/Left 7 Engine control module Heated steering wheel headlamp low-beam/ ignition Right rear stop/turn 18 Battery lamp/RAP relay/LED 8 Ignition coils even – disconnect unit ambient lighting/ 9 Ignition coils – odd 19 Aeroshutter Dome-reading lamps 10 Engine control module 20 Transmission 33 Heated seat – auxiliary pump passenger 21 Rear power window 34 ABS valve 22 Sunroof 35 Amplifier 23 Adaptive cruise 37 Right high-beam control headlamp Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 229
Fuses Usage Fuses Usage Relays Usage 38 Left high-beam 60 Heated mirror 10 Cooling fan low speed headlamp 62 Obstacle detection 11 Starter 41 Vacuum pump 64 Rain sensor/Rear seat 13 Cooling fan control 42 Cooling fan high audio 14 Low-beam HID speed 66 Trunk release headlamp 44 Starter control 67 Chassis control 15 Run/Crank 45 Cooling fan low speed module 17 Rear window 46 Cooling fan control 69 Battery voltage sensor defogger 47 Pre catalytic converter 71 Memory seat O2 sensors/Canister Instrument Panel Fuse purge solenoid Relays Usage Block 49 Right HID headlamp 1 A/C clutch The instrument panel fuse block is in the instrument panel, on the 50 Left HID headlamp 2 Starter pinion driver side of the vehicle. 51 Horn 4 Front wiper speed 52 Display/Ignition 5 Front wiper control 53 Inside rearview mirror/ 6 Cabin Coolant pump/ Rear vision camera Air solenoid 54 Instrument panel/ 7 Powertrain Ignition 8 Transmission 55 Exterior rearview auxiliary pump mirror 9 Cooling fan high 56 Front washer speed Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
230 Vehicle Care
1. Pull the lower edge of the Fuses Usage cover rearward. The clips on the lower edge will release, 1 Wireless charging and the upper edge will fall 2 Rear stoplamps/ away from the instrument Courtesy lamps/ panel. Reverse lamps/Shift 2. To replace the cover, hook the lock solenoid/Puddle upper edge of the cover on the lamps instrument panel, and swing 3 LED indicator light the lower edge of the cover into place. 4 Radio 3. Press the lower edge of the 5 Cluster/Auxiliary To access the fuses on vehicles cover until the clips engage. jack/HMI/USB/Radio equipped with a storage bin: display/CD player 1. Push forward on the top edge 6 Console power of the bin to unlatch it. outlet 2. Press in on the sides of the bin 7 Rear console power to release it from the outlet instrument panel. 8 Trunk release/Brake 3. Pivot the door downward, pedal apply/Keyless allowing it to hang from the start indicators/ instrument panel. Hazard switch illumination/CHMSL/ 4. To close the bin, swing it Brake relay/ upward and push in until Sidemarker lamps/ closed. Washer relay/Run/ To access the fuses on vehicles not The vehicle may not be equipped Crank relay equipped with a storage bin: with all of the fuses, relays, and features shown. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 231 Fuses Usage Fuses Usage Wheels and Tires 9 Trunk lamp/Right 22 Steering wheel low-beam headlamp/ controls Tires DRL/Right front turn 23 Left low-beam Every new GM vehicle has lamp/Right rear headlamp/DRL/Left high-quality tires made by a parking lamp/ front turnlamp/Left Stoplamp leading tire manufacturer. See rear parking lamp/ the warranty manual for 10 Door unlock Stoplamp/Safety information regarding the tire 11 Front HVAC blower lock relay warranty and where to get 12 Passenger 24 Theft deterrent LED/ service. For additional power seat Key capture information refer to the tire solenoid/Run relay 13 Driver power seat manufacturer. 25 Tilt/Telescoping 14 Diagnostic link steering column { Warning connector 26 110VAC 15 Airbag/SDM . Poorly maintained and 16 Right rear Relays Usage improperly used tires are heated seat dangerous. K1 – 17 HVAC Controller . Overloading the tires can K2 Logistic cause overheating as a 18 Logistics K3 Power outlet relay result of too much 19 Left rear heated seat flexing. There could be a 20 Ignition switch blowout and a serious 21 Telematics crash. See Vehicle Load Limits 0 147. (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
232 Vehicle Care All-Season Tires Warning (Continued) Warning (Continued) This vehicle may come with . Underinflated tires pose . Replace any tires that all-season tires. These tires are the same danger as have been damaged by designed to provide good overall overloaded tires. The impacts with potholes, performance on most road surfaces resulting crash could curbs, etc. and weather conditions. Original equipment tires designed to GM's cause serious injury. . Improperly repaired tires Check all tires frequently specific tire performance criteria can cause a crash. Only have a TPC specification code to maintain the the dealer or an molded onto the sidewall. Original recommended pressure. authorized tire service equipment all-season tires can be Tire pressure should be center should repair, identified by the last two characters checked when the tires replace, dismount, and of this TPC code, which will are cold. mount the tires. be “MS.” Consider installing winter tires on . Overinflated tires are . Do not spin the tires in the vehicle if frequent driving on more likely to be cut, excess of 56 km/h punctured, or broken by snow or ice-covered roads is (35 mph) on slippery expected. All-season tires provide a sudden impact — such surfaces such as snow, as when hitting a pothole. adequate performance for most mud, ice, etc. Excessive winter driving conditions, but they Keep tires at the spinning may cause the may not offer the same level of recommended pressure. tires to explode. traction or performance as winter . Worn or old tires can tires on snow or ice-covered roads. See Winter Tires 0 233. cause a crash. If the See Tire Pressure for tread is badly worn, High-Speed Operation 0 240 for replace them. inflation pressure adjustment for (Continued) high-speed driving. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 233 Winter Tires Winter tires with the same speed rating as the original equipment tires Caution (Continued) This vehicle was not originally may not be available for H, V, W, Y, equipped with winter tires. Winter and ZR speed rated tires. If winter when possible, avoid contact with tires are designed for increased tires with a lower speed rating are curbs, potholes, and other road traction on snow and ice-covered chosen, never exceed the tire's hazards. roads. Consider installing winter maximum speed capability. tires on the vehicle if frequent Summer Tires driving on ice or snow covered Low-Profile Tires roads is expected. See your dealer This vehicle may come with high for details regarding winter tire If the vehicle has P245/45R19 or performance summer tires. These availability and proper tire selection. P245/40R20 size tires, they are tires have a special tread and Also, see Buying New Tires 0 247. classified as low-profile tires. compound that are optimized for With winter tires, there may be maximum dry and wet road decreased dry road traction, Caution performance. This special tread and increased road noise, and shorter compound will have decreased tread life. After changing to winter Low-profile tires are more performance in cold climates, and tires, be alert for changes in vehicle susceptible to damage from road on ice and snow. It is recommended handling and braking. hazards or curb impact than that winter tires be installed on the vehicle if frequent driving at If using winter tires: standard profile tires. Tire and/or wheel assembly damage can temperatures below approximately . Use tires of the same brand and occur when coming into contact 5 °C (40 °F) or on ice or snow tread type on all four wheel covered roads is expected. See with road hazards like potholes, 0 positions. or sharp edged objects, or when Winter Tires 233. . Use only radial ply tires of the sliding into a curb. The warranty same size, load range, and does not cover this type of speed rating as the original damage. Keep tires set to the equipment tires. correct inflation pressure and (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
234 Vehicle Care Tire Sidewall Labeling (2) TPC Spec (Tire Caution Performance Criteria Useful information about a tire is High performance summer tires Specification) : Original molded into its sidewall. The equipment tires designed to have rubber compounds that lose examples show a typical flexibility and may develop GM's specific tire performance passenger vehicle tire and a criteria have a TPC specification surface cracks in the tread area compact spare tire sidewall. at temperatures below −7 °C (20 ° code molded onto the sidewall. F). Always store high GM's TPC specifications meet or performance summer tires exceed all federal safety indoors and at temperatures guidelines. above −7 °C (20 °F) when not in (3) DOT (Department of use. If the tires have been Transportation) : The subjected to −7 °C (20 °F) or less, let them warm up in a heated Department of Transportation space to at least 5 °C (40 °F) for (DOT) code indicates that the 24 hours or more before being tire is in compliance with the installed or driving a vehicle on U.S. Department of which they are installed. Do not Transportation Motor Vehicle apply heat or blow heated air Safety Standards. Passenger (P-Metric) Tire Example directly on the tires. Always DOT Tire Date of inspect tires before use. See Tire (1) Tire Size : The tire size is a Manufacture : The last four 0 Inspection 245. combination of letters and digits of the TIN indicate the tire numbers used to define a manufactured date. The first two particular tire's width, height, digits represent the week (01– aspect ratio, construction type, 52) and the last two digits, the and service description. See the year. For example, the third “Tire Size” illustration later in this section. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 235 week of the year 2010 would resistance. For more information speeds over 80 km/h (50 mph). have a four-digit DOT date see Uniform Tire Quality The compact spare tire is for of 0310. Grading 0 249. emergency use when a regular (4) Tire Identification Number (7) Maximum Cold Inflation road tire has lost air and gone (TIN) : The letters and numbers Load Limit : Maximum load that flat. If the vehicle has a compact following the DOT (Department can be carried and the spare tire, see Compact Spare Tire 0 258 and of Transportation) code are the maximum pressure needed to 0 Tire Identification Number (TIN). support that load. If a Tire Goes Flat 252. The TIN shows the (3) Tire Identification Number manufacturer and plant code, (TIN) : The letters and numbers tire size, and date the tire was following the DOT (Department manufactured. The TIN is of Transportation) code are the molded onto both sides of the Tire Identification Number (TIN). tire, although only one side may The TIN shows the have the date of manufacture. manufacturer and plant code, (5) Tire Ply Material : The type tire size, and date the tire was of cord and number of plies in manufactured. The TIN is the sidewall and under the tread. molded onto both sides of the tire, although only one side may (6) Uniform Tire Quality have the date of manufacture. Grading (UTQG) : Tire Compact Spare Tire Example (4) Maximum Cold Inflation manufacturers are required to (1) Tire Ply Material : The type Load Limit : Maximum load that grade tires based on three of cord and number of plies in can be carried and the performance factors: treadwear, the sidewall and under the tread. traction, and temperature maximum pressure needed to (2) Temporary Use Only : The support that load. compact spare tire or temporary use tire should not be driven at Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
236 Vehicle Care (5) Tire Inflation : The Tire Designations For example, if the tire size temporary use tire or compact aspect ratio is 60, as shown in spare tire should be inflated to Tire Size item (3) of the illustration, it 420 kPa (60 psi). For more The example shows a typical would mean that the tire's information on tire pressure and passenger vehicle tire size. sidewall is 60 percent as high as inflation see Tire Pressure it is wide. 0 239. (4) Construction Code : A letter (6) Tire Size : A combination of code is used to indicate the type letters and numbers define a of ply construction in the tire. tire's width, height, aspect ratio, The letter “R” means radial ply construction type, and service construction; the letter “D” description. The letter “T” as the (1) Passenger (P-Metric) Tire : means diagonal or bias ply first character in the tire size The United States version of a construction. means the tire is for temporary metric tire sizing system. The (5) Rim Diameter : Diameter of use only. letter “P” as the first character in the wheel in inches. (7) TPC Spec (Tire the tire size means a passenger (6) Service Description : These Performance Criteria vehicle tire engineered to characters represent the load Specification) : Original standards set by the U.S. Tire index and speed rating of the equipment tires designed to and Rim Association. tire. The load index represents GM's specific tire performance (2) Tire Width : The three-digit the load carrying capacity a tire criteria have a TPC specification number indicates the tire section is certified to carry. The speed code molded onto the sidewall. width in millimeters from rating is the maximum speed a GM's TPC specifications meet or sidewall to sidewall. tire is certified to carry a load. exceed all federal safety guidelines. (3) Aspect Ratio : A two-digit number that indicates the tire height-to-width measurements. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 237 Tire Terminology and Bead : The tire bead contains Department of Transportation Definitions steel wires wrapped by steel (DOT) Motor Vehicle Safety cords that hold the tire onto Standards. The DOT code Air Pressure : The amount of the rim. includes the Tire Identification air inside the tire pressing Bias Ply Tire : A pneumatic tire Number (TIN), an alphanumeric outward on each square inch of designator which can also the tire. Air pressure is in which the plies are laid at alternate angles less than identify the tire manufacturer, expressed in kPa (kilopascal) production plant, brand, and or psi (pounds per square inch). 90 degrees to the centerline of the tread. date of production. Accessory Weight : The GVWR : Gross Vehicle Weight combined weight of optional Cold Tire Pressure : The amount of air pressure in a tire, Rating. See Vehicle Load Limits accessories. Some examples of 0 147. optional accessories are measured in kPa (kilopascal) automatic transmission, power or psi (pounds per square inch) GAWR FRT : Gross Axle Weight before a tire has built up heat Rating for the front axle. See windows, power seats, and air 0 conditioning. from driving. See Tire Pressure Vehicle Load Limits 147. 0 239. Aspect Ratio : The relationship GAWR RR : Gross Axle Weight of a tire's height to its width. Curb Weight : The weight of a Rating for the rear axle. See motor vehicle with standard and Vehicle Load Limits 0 147. Belt : A rubber coated layer of optional equipment including the Intended Outboard Sidewall : cords between the plies and the maximum capacity of fuel, oil, tread. Cords may be made from The side of an asymmetrical tire and coolant, but without that must always face outward steel or other reinforcing passengers and cargo. materials. when mounted on a vehicle. DOT Markings : A code molded Kilopascal (kPa) : The metric into the sidewall of a tire unit for air pressure. signifying that the tire is in compliance with the U.S. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
238 Vehicle Care Light Truck (LT-Metric) Tire : A Normal Occupant Weight : The tire inflation pressure as shown tire used on light duty trucks and number of occupants a vehicle on the tire placard. See Tire some multipurpose passenger is designed to seat multiplied by Pressure 0 239 and vehicles. 68 kg (150 lb). See Vehicle Load Vehicle Load Limits 0 147. 0 Load Index : An assigned Limits 147. Radial Ply Tire : A pneumatic number ranging from 1 to 279 Occupant Distribution : tire in which the ply cords that that corresponds to the load Designated seating positions. extend to the beads are laid at carrying capacity of a tire. Outward Facing Sidewall : The 90 degrees to the centerline of Maximum Inflation Pressure : side of an asymmetrical tire that the tread. The maximum air pressure to has a particular side that faces Rim : A metal support for a tire which a cold tire can be inflated. outward when mounted on a and upon which the tire beads The maximum air pressure is vehicle. The side of the tire that are seated. molded onto the sidewall. contains a whitewall, bears Sidewall : The portion of a tire Maximum Load Rating : The white lettering, or bears between the tread and the bead. load rating for a tire at the manufacturer, brand, and/or model name molding that is Speed Rating : An maximum permissible inflation alphanumeric code assigned to pressure for that tire. higher or deeper than the same moldings on the other sidewall a tire indicating the maximum Maximum Loaded Vehicle of the tire. speed at which a tire can Weight : The sum of curb operate. weight, accessory weight, Passenger (P-Metric) Tire : A tire used on passenger cars and Traction : The friction between vehicle capacity weight, and the tire and the road surface. production options weight. some light duty trucks and multipurpose vehicles. The amount of grip provided. Recommended Inflation Tread : The portion of a tire that Pressure : Vehicle comes into contact with manufacturer's recommended the road. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 239 Treadwear Indicators : Narrow Vehicle Maximum Load on the bands, sometimes called wear Tire : Load on an individual tire { Warning bars, that show across the tread due to curb weight, accessory Neither tire underinflation nor of a tire when only 1.6 mm weight, occupant weight, and overinflation is good. (1/16 in) of tread remains. See cargo weight. Underinflated tires, or tires When It Is Time for New Tires that do not have enough air, 0 Vehicle Placard : A label 246. permanently attached to a can result in: UTQGS (Uniform Tire Quality vehicle showing the vehicle . Tire overloading and Grading Standards) : A tire capacity weight and the original overheating which could information system that provides equipment tire size and lead to a blowout. consumers with ratings for a recommended inflation pressure. tire's traction, temperature, and See “Tire and Loading . Premature or treadwear. Ratings are Information Label” under Vehicle irregular wear. determined by tire Load Limits 0 147. . Poor handling. manufacturers using government testing procedures. Tire Pressure . Reduced fuel economy. Overinflated tires, or tires that The ratings are molded into the Tires need the correct amount of have too much air, can sidewall of the tire. See Uniform air pressure to operate 0 result in: Tire Quality Grading 249. effectively. Vehicle Capacity Weight : The . Unusual wear. number of designated seating . Poor handling. positions multiplied by 68 kg (150 lb) plus the rated . Rough ride. cargo load. See Vehicle Load . Needless damage from Limits 0 147. road hazards. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
240 Vehicle Care The Tire and Loading How to Check Recheck the tire pressure with Information label on the vehicle Use a good quality pocket-type the tire gauge. indicates the original equipment gauge to check tire pressure. Put the valve caps back on the tires and the correct cold tire Proper tire inflation cannot be valve stems to keep out dirt and inflation pressures. The determined by looking at the tire. moisture and prevent leaks. Use recommended pressure is the Check the tire inflation pressure only valve caps designed for the minimum air pressure needed to when the tires are cold, meaning vehicle by GM. TPMS sensors support the vehicle's maximum the vehicle has not been driven could be damaged and would load carrying capacity. See 0 for at least three hours or no not be covered by the vehicle Vehicle Load Limits 147. more than 1.6 km (1 mi). warranty. How the vehicle is loaded Remove the valve cap from the affects vehicle handling and ride tire valve stem. Press the tire Tire Pressure for comfort. Never load the vehicle gauge firmly onto the valve to High-Speed Operation with more weight than it was get a pressure measurement. designed to carry. If the cold tire inflation pressure { Warning When to Check matches the recommended pressure on the Tire and Driving at high speeds, 160 km/h Check the pressure of the tires (100 mph) or higher, puts Loading Information label, no once a month or more. Do not additional strain on tires. further adjustment is necessary. forget the compact spare, if the Sustained high-speed driving If the inflation pressure is low, vehicle has one. The cold causes excessive heat buildup add air until the recommended compact spare tire pressure and can cause sudden tire failure. pressure is reached. If the should be at 420 kPa (60 psi). This could cause a crash, and inflation pressure is high, press See Compact Spare Tire 0 258. you or others could be killed. on the metal stem in the center Some high-speed rated tires of the tire valve to release air. require inflation pressure (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 241 Tire Pressure Monitor Accordingly, when the low tire Warning (Continued) pressure telltale illuminates, you System should stop and check your tires as adjustment for high-speed The Tire Pressure Monitor System soon as possible, and inflate them operation. When speed limits and (TPMS) uses radio and sensor to the proper pressure. Driving on a road conditions allow the vehicle technology to check tire pressure significantly under-inflated tire to be driven at high speeds, make levels. The TPMS sensors monitor causes the tire to overheat and can sure the tires are rated for the air pressure in your tires and lead to tire failure. Under-inflation high-speed operation, are in transmit tire pressure readings to a also reduces fuel efficiency and tire excellent condition, and are set to receiver located in the vehicle. tread life, and may affect the the correct cold tire inflation vehicle's handling and stopping Each tire, including the spare (if pressure for the vehicle load. ability. provided), should be checked monthly when cold and inflated to Please note that the TPMS is not a Vehicles with P245/45R19 and the inflation pressure recommended substitute for proper tire P245/40R20 size tires require by the vehicle manufacturer on the maintenance, and it is the driver's inflation pressure adjustment when vehicle placard or tire inflation responsibility to maintain correct tire driving the vehicle at speeds of pressure label. (If your vehicle has pressure, even if under-inflation has 160 km/h (100 mph) or higher. Set tires of a different size than the size not reached the level to trigger the cold inflation pressure to indicated on the vehicle placard or illumination of the TPMS low tire 270 kPa (39 psi). tire inflation pressure label, you pressure telltale. should determine the proper tire Return the tires to the Your vehicle has also been inflation pressure for those tires.) recommended cold tire inflation equipped with a TPMS malfunction pressure when high-speed driving As an added safety feature, your indicator to indicate when the has ended. See Vehicle Load Limits vehicle has been equipped with a system is not operating properly. 0 147 and tire pressure monitoring system The TPMS malfunction indicator is Tire Pressure 0 239. (TPMS) that illuminates a low tire combined with the low tire pressure pressure telltale when one or more telltale. When the system detects a of your tires is significantly malfunction, the telltale will flash for under-inflated. approximately one minute and then Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
242 Vehicle Care remain continuously illuminated. Tire Pressure Monitor shown on the Tire and Loading This sequence will continue upon Information label. See Vehicle Load subsequent vehicle start-ups as Operation Limits 0 147. long as the malfunction exists. This vehicle may have a Tire A message to check the pressure in When the malfunction indicator is Pressure Monitor System (TPMS). a specific tire displays in the Driver illuminated, the system may not be The TPMS is designed to warn the Information Center (DIC). The low able to detect or signal low tire driver when a low tire pressure tire pressure warning light and the pressure as intended. TPMS condition exists. TPMS sensors are DIC warning message come on at malfunctions may occur for a variety mounted onto each tire and wheel each ignition cycle until the tires are of reasons, including the installation assembly, excluding the spare tire inflated to the correct inflation of replacement or alternate tires or and wheel assembly. The TPMS pressure. Using the DIC, tire wheels on the vehicle that prevent sensors monitor the air pressure in pressure levels can be viewed. For the TPMS from functioning properly. the tires and transmit the tire additional information and details Always check the TPMS malfunction pressure readings to a receiver about the DIC operation and telltale after replacing one or more located in the vehicle. displays see Driver Information tires or wheels on your vehicle to Center (DIC) 0 110. ensure that the replacement or The low tire pressure warning light alternate tires and wheels allow the may come on in cool weather when TPMS to continue to function the vehicle is first started, and then properly. turn off as the vehicle is driven. This See Tire Pressure Monitor could be an early indicator that the Operation 0 242. air pressure is getting low and When a low tire pressure condition See Radio Frequency Statement needs to be inflated to the proper is detected, the TPMS illuminates pressure. 0 300. the low tire pressure warning light located on the instrument cluster. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 243 A Tire and Loading Information replaced and the sensor label, attached to your vehicle, Caution (Continued) matching process is performed shows the size of the original successfully. See “TPMS Sensor the GM approved tire sealant equipment tires and the correct Matching Process” later in this inflation pressure for the tires when available through your dealer or section. they are cold. See Vehicle Load included in the vehicle. 0 . The TPMS sensor matching Limits 147, for an example of the process was not done or not Tire and Loading Information label TPMS Malfunction Light and completed successfully after and its location. Also see Tire Message rotating the tires. The Pressure 0 239. The TPMS will not function properly malfunction light and the DIC The TPMS can warn about a low if one or more of the TPMS sensors message should go off after tire pressure condition but it does are missing or inoperable. When the successfully completing the not replace normal tire system detects a malfunction, the sensor matching process. See maintenance. See Tire Inspection low tire pressure warning light "TPMS Sensor Matching 0 245, Tire Rotation 0 245 and Process" later in this section. 0 flashes for about one minute and Tires 231. then stays on for the remainder of . One or more TPMS sensors are the ignition cycle. A DIC warning missing or damaged. The Caution message also displays. The malfunction light and the DIC malfunction light and DIC warning message should go off when the Tire sealant materials are not all message come on at each ignition TPMS sensors are installed and the same. A non-approved tire cycle until the problem is corrected. the sensor matching process is sealant could damage the TPMS Some of the conditions that can performed successfully. See sensors. TPMS sensor damage cause these to come on are: your dealer for service. caused by using an incorrect tire . One of the road tires has been . Replacement tires or wheels do sealant is not covered by the replaced with the spare tire. The not match the original equipment vehicle warranty. Always use only spare tire does not have a tires or wheels. Tires and wheels (Continued) TPMS sensor. The malfunction other than those recommended light and DIC message should go off after the road tire is Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
244 Vehicle Care could prevent the TPMS from ignition cycle. The sensors are 3. Make sure the Tire Pressure functioning properly. See Buying matched to the tire/wheel positions, info page option is turned on. New Tires 0 247. using a TPMS relearn tool, in the The info pages on the DIC can . Operating electronic devices or following order: driver side front tire, be turned on and off through passenger side front tire, passenger the Settings menu. See Driver being near facilities using radio 0 wave frequencies similar to the side rear tire, and driver side rear. Information Center (DIC) 110. TPMS could cause the TPMS See your dealer for service or to 4. Use the DIC controls on the sensors to malfunction. purchase a relearn tool. A TPMS right side of the steering wheel relearn tool can also be purchased. to scroll to the Tire Pressure If the TPMS is not functioning See Tire Pressure Monitor Sensor properly it cannot detect or signal a screen under the DIC Activation Tool at info page. low tire pressure condition. See www.gmtoolsandequipment.com or your dealer for service if the TPMS call 1-800-GM TOOLS 5. Press and hold V in the center malfunction light and DIC message (1-800-468-6657). of the DIC controls. comes on and stays on. There are two minutes to match the The horn sounds twice to TPMS Sensor Matching first tire/wheel position, and signal the receiver is in relearn Process five minutes overall to match all four mode and the TIRE tire/wheel positions. If it takes LEARNING ACTIVE message Each TPMS sensor has a unique longer, the matching process stops displays on the DIC screen. identification code. The identification and must be restarted. code needs to be matched to a new 6. Start with the driver side tire/wheel position after rotating the The TPMS sensor matching front tire. process is: vehicle’s tires or replacing one or 7. Place the relearn tool against more of the TPMS sensors. The 1. Set the parking brake. the tire sidewall, near the valve TPMS sensor matching process 2. Place the vehicle in Service stem. Then press the button to should also be performed after activate the TPMS sensor. replacing a spare tire with a road Mode. See Ignition Positions 0 151. A horn chirp confirms that the tire containing the TPMS sensor. sensor identification code has The malfunction light and the DIC been matched to this tire and message should go off at the next wheel position. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 245 8. Proceed to the passenger side Tire Inspection Tire Rotation front tire, and repeat the procedure in Step 7. We recommend that the tires, Tires should be rotated every including the spare tire, if the 12 000 km (7,500 mi). See 9. Proceed to the passenger side 0 rear tire, and repeat the vehicle has one, be inspected Maintenance Schedule 276. procedure in Step 7. for signs of wear or damage at Tires are rotated to achieve a least once a month. 10. Proceed to the driver side rear more uniform wear for all tires. tire, and repeat the procedure Replace the tire if: The first rotation is the most in Step 7. The horn sounds two . The indicators at three or important. times to indicate the sensor Anytime unusual wear is identification code has been more places around the tire matched to the driver side rear can be seen. noticed, rotate the tires as soon tire, and the TPMS sensor . There is cord or fabric as possible, check for proper tire matching process is no longer showing through the tire's inflation pressure, and check for active. The TIRE LEARNING rubber. damaged tires or wheels. If the ACTIVE message on the DIC unusual wear continues after the display screen goes off. . The tread or sidewall is rotation, check the wheel 11. Turn the vehicle off. cracked, cut, or snagged alignment. See When It Is Time deep enough to show cord or for New Tires 0 246 and 12. Set all four tires to the fabric. 0 recommended air pressure Wheel Replacement 251. level as indicated on the Tire . The tire has a bump, bulge, and Loading Information label. or split. . The tire has a puncture, cut, or other damage that cannot be repaired well because of the size or location of the damage. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
246 Vehicle Care Check that all wheel nuts are buildup. Do not get grease on properly tightened. See “Wheel the wheel mounting surface or Nut Torque” under Capacities on the wheel nuts or bolts. and Specifications 0 288, and “Removing the Flat Tire and When It Is Time for New Installing the Spare Tire” under Tires Tire Changing 0 253. Factors such as maintenance, temperatures, driving speeds, { Warning vehicle loading, and road conditions affect the wear rate of the tires. Rust or dirt on a wheel, or on the parts to which it is fastened, can Use this rotation pattern when make wheel nuts become loose rotating the tires. after time. The wheel could come Do not include the compact off and cause a crash. When spare tire in the tire rotation. changing a wheel, remove any rust or dirt from places where the Adjust the front and rear tires to wheel attaches to the vehicle. In the recommended inflation an emergency, a cloth or a paper pressure on the Tire and towel can be used; however, use Loading Information label after a scraper or wire brush later to the tires have been rotated. See remove all rust or dirt. Tire Pressure 0 239 and 0 Vehicle Load Limits 147. Lightly coat the inner diameter of Treadwear indicators are one way to Reset the Tire Pressure Monitor the wheel hub opening with tell when it is time for new tires. System. See Tire Pressure wheel bearing grease after a Treadwear indicators appear when Monitor Operation 0 242. wheel change or tire rotation to the tires have only 1.6 mm (1/16 in) prevent corrosion or rust Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 247 or less of tread remaining. See Tire Vehicle Storage GM strongly recommends Inspection 0 245 and Tires age when stored normally buying tires with the same TPC Tire Rotation 0 245. mounted on a parked vehicle. Park Spec rating. The rubber in tires ages over time. a vehicle that will be stored for at GM's exclusive TPC Spec This also applies to the spare tire, least a month in a cool, dry, clean system considers over a dozen if the vehicle has one, even if it is area away from direct sunlight to critical specifications that impact never used. Multiple factors slow aging. This area should be free including temperatures, loading of grease, gasoline, or other the overall performance of the conditions, and inflation pressure substances that can deteriorate vehicle, including brake system maintenance affect how fast aging rubber. performance, ride and handling, takes place. GM recommends that traction control, and tire Parking for an extended period can tires, including the spare if cause flat spots on the tires that pressure monitoring equipped, be replaced after six may result in vibrations while performance. GM's TPC Spec years, regardless of tread wear. To driving. When storing a vehicle for number is molded onto the tire's identify the age of a tire, use the tire at least a month, remove the tires or sidewall near the tire size. If the manufacture date which is the last raise the vehicle to reduce the tires have an all-season tread four digits of the DOT Tire weight from the tires. Identification Number (TIN) which is design, the TPC Spec number molded into one side of the tire will be followed by MS for mud sidewall. The first two digits Buying New Tires and snow. See Tire Sidewall 0 represent the week (01–52) and the GM has developed and matched Labeling 234. last two digits, the year. For specific tires for the vehicle. The GM recommends replacing worn example, the third week of the year original equipment tires installed tires in complete sets of four. 2010 would have a four-digit DOT date of 0310. were designed to meet General Uniform tread depth on all tires Motors Tire Performance Criteria will help to maintain the Specification (TPC Spec) performance of the vehicle. system rating. When Braking and handling replacement tires are needed, performance may be adversely Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
248 Vehicle Care affected if all the tires are not replaced at the same time. Warning (Continued) Warning (Continued) If proper rotation and Only your dealer or authorized suddenly and cause a crash. maintenance have been done, tire service center should Use only radial-ply tires with all four tires should wear out at mount or dismount the tires. the wheels on the vehicle. about the same time. See Tire Rotation 0 245. However, if it is necessary to replace only one If the vehicle tires must be axle set of worn tires, place the { Warning replaced with a tire that does not new tires on the rear axle. have a TPC Spec number, make Mixing tires of different sizes, sure they are the same size, Winter tires with the same speed brands, or types may cause load range, speed rating, and rating as the original equipment loss of control of the vehicle, construction (radial) as the tires may not be available for H, resulting in a crash or other original tires. V, W, Y and ZR speed rated vehicle damage. Use the tires. Never exceed the winter correct size, brand, and type Vehicles that have a tire tires’ maximum speed capability of tires on all wheels. pressure monitoring system when using winter tires with a could give an inaccurate lower speed rating. low-pressure warning if non-TPC Spec rated tires are installed. { Warning { Warning See Tire Pressure Monitor System 0 241. Using bias-ply tires on the Tires could explode during vehicle may cause the wheel The Tire and Loading improper service. Attempting rim flanges to develop cracks Information label indicates the to mount or dismount a tire after many miles of driving. original equipment tires on the could cause injury or death. A tire and/or wheel could fail vehicle. See Vehicle Load Limits (Continued) 0 (Continued) 147. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 249 Different Size Tires and compact spare tires, tires with Warning (Continued) Wheels nominal rim diameters of 10 to 12 inches (25 to 30 cm), If wheels or tires are installed that developed for the vehicle, and have them properly installed by a or to some limited-production are a different size than the original tires. equipment wheels and tires, vehicle GM certified technician. performance, including its braking, While the tires available on ride and handling characteristics, See Buying New Tires 0 247 and General Motors passenger cars stability, and resistance to rollover Accessories and Modifications and light trucks may vary with may be affected. If the vehicle has 0 200. respect to these grades, they electronic systems such as antilock must also conform to federal brakes, rollover airbags, traction Uniform Tire Quality safety requirements and control, electronic stability control, or All-Wheel Drive, the performance Grading additional General Motors Tire Performance Criteria (TPC) of these systems can also be The following information relates standards. affected. to the system developed by the United States National Highway Quality grades can be found { Warning Traffic Safety Administration where applicable on the tire (NHTSA), which grades tires by sidewall between tread shoulder If different sized wheels are used, treadwear, traction, and and maximum section width. For there may not be an acceptable example: level of performance and safety if temperature performance. This tires not recommended for those applies only to vehicles sold in Treadwear 200 Traction AA wheels are selected. This the United States. The grades Temperature A are molded on the sidewalls of increases the chance of a crash All Passenger Car Tires Must and serious injury. Only use GM most passenger car tires. The Uniform Tire Quality Grading Conform to Federal Safety specific wheel and tire systems Requirements In Addition To (Continued) (UTQG) system does not apply to deep tread, winter tires, These Grades. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
250 Vehicle Care Treadwear specified government test performance which all The treadwear grade is a surfaces of asphalt and passenger car tires must meet comparative rating based on the concrete. A tire marked C may under the Federal Motor Safety wear rate of the tire when tested have poor traction performance. Standard No. 109. Grades B and under controlled conditions on a Warning: The traction grade A represent higher levels of specified government test assigned to this tire is based on performance on the laboratory course. For example, a tire straight-ahead braking traction test wheel than the minimum graded 150 would wear one and tests, and does not include required by law. Warning: The one-half (1½) times as well on acceleration, cornering, temperature grade for this tire is the government course as a tire hydroplaning, or peak traction established for a tire that is graded 100. The relative characteristics. properly inflated and not overloaded. Excessive speed, performance of tires depends Temperature upon the actual conditions of underinflation, or excessive The temperature grades are A their use, however, and may loading, either separately or in (the highest), B, and C, depart significantly from the combination, can cause heat representing the tire's resistance norm due to variations in driving buildup and possible tire failure. to the generation of heat and its habits, service practices and ability to dissipate heat when differences in road Wheel Alignment and Tire tested under controlled characteristics and climate. Balance conditions on a specified indoor Traction laboratory test wheel. Sustained The tires and wheels were aligned high temperature can cause the and balanced at the factory to The traction grades, from provide the longest tire life and best highest to lowest, are AA, A, B, material of the tire to degenerate overall performance. Adjustments to and C. Those grades represent and reduce tire life, and wheel alignment and tire balancing the tire's ability to stop on wet excessive temperature can lead are not necessary on a regular pavement as measured under to sudden tire failure. The grade basis. Consider an alignment check controlled conditions on C corresponds to a level of if there is unusual tire wear or the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 251 vehicle is significantly pulling to one Replace wheels, wheel bolts, wheel Used Replacement Wheels side or the other. Some slight pull to nuts, or Tire Pressure Monitor the left or right, depending on the System (TPMS) sensors with new { Warning crown of the road and/or other road GM original equipment parts. surface variations such as troughs Replacing a wheel with a used or ruts, is normal. If the vehicle is { Warning one is dangerous. How it has vibrating when driving on a smooth been used or how far it has been road, the tires and wheels may need Using the wrong replacement driven may be unknown. It could to be rebalanced. See your dealer wheels, wheel bolts, or wheel fail suddenly and cause a crash. for proper diagnosis. nuts can be dangerous. It could When replacing wheels, use a affect the braking and handling of new GM original equipment Wheel Replacement the vehicle. Tires can lose air, wheel. Replace any wheel that is bent, and cause loss of control, causing cracked, or badly rusted or a crash. Always use the correct corroded. If wheel nuts keep coming wheel, wheel bolts, and wheel Tire Chains loose, the wheel, wheel bolts, and nuts for replacement. wheel nuts should be replaced. { Warning If the wheel leaks air, replace it. Some aluminum wheels can be Do not use tire chains. There is repaired. See your dealer if any of Caution not enough clearance. Tire chains these conditions exist. used on a vehicle without the The wrong wheel can also cause proper amount of clearance can Your dealer will know the kind of problems with bearing life, brake cause damage to the brakes, wheel that is needed. cooling, speedometer or suspension, or other vehicle odometer calibration, headlamp Each new wheel should have the parts. The area damaged by the aim, bumper height, vehicle same load-carrying capacity, tire chains could cause loss of ground clearance, and tire or tire diameter, width, offset, and be control and a crash. mounted the same way as the one it chain clearance to the body and replaces. chassis. (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
252 Vehicle Care the accelerator pedal and grip the Warning (Continued) steering wheel firmly. Steer to Warning (Continued) maintain lane position, and then Use another type of traction gently brake to a stop, well off the tire service center repair or device only if its manufacturer road, if possible. replace the flat tire as soon as recommends it for the vehicle's possible. tire size combination and road A rear blowout, particularly on a conditions. Follow that curve, acts much like a skid and manufacturer's instructions. To may require the same correction as used in a skid. Stop pressing the avoid vehicle damage, drive slow { Warning accelerator pedal and steer to and readjust or remove the straighten the vehicle. It may be Lifting a vehicle and getting under traction device if it contacts the very bumpy and noisy. Gently brake it to do maintenance or repairs is vehicle. Do not spin the wheels. to a stop, well off the road, dangerous without the If traction devices are used, install if possible. appropriate safety equipment and them on the front tires. training. If a jack is provided with { Warning the vehicle, it is designed only for If a Tire Goes Flat changing a flat tire. If it is used for Driving on a flat tire will cause anything else, you or others could It is unusual for a tire to blow out permanent damage to the tire. be badly injured or killed if the while driving, especially if the tires Re-inflating a tire after it has been vehicle slips off the jack. If a jack are maintained properly. See Tires driven on while severely is provided with the vehicle, only 0 231. If air goes out of a tire, it is underinflated or flat may cause a use it for changing a flat tire. much more likely to leak out slowly. blowout and a serious crash. But if there ever is a blowout, here Never attempt to re-inflate a tire are a few tips about what to expect If a tire goes flat, avoid further tire that has been driven on while and what to do: and wheel damage by driving slowly severely underinflated or flat. to a level place, well off the road, If a front tire fails, the flat tire Have your dealer or an authorized if possible. Turn on the hazard creates a drag that pulls the vehicle (Continued) warning flashers. See Hazard toward that side. Take your foot off Warning Flashers 0 127. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 253 When the vehicle has a flat tire (2), Tire Changing { Warning use the following example as a guide to assist in the placement of Removing the Spare Tire and Changing a tire can be the wheel blocks (1), if equipped. Tools dangerous. The vehicle can slip off the jack and roll over or fall causing injury or death. Find a level place to change the tire. To help prevent the vehicle from moving: 1. Set the parking brake firmly. 2. Put an automatic transmission in P (Park) or a manual transmission in 1 (First) or R (Reverse). 1. Wheel Block (If Equipped) 2. Flat Tire 3. Turn off the engine and do not restart while the vehicle The following information explains is raised. how to repair or change a tire. 1. Screwdriver (If Equipped) 2. Wrench 4. Do not allow passengers to 3. Tow Hook (If Equipped) remain in the vehicle. 4. Fastener (If Equipped) 5. Place wheel blocks, 5. Jack if equipped, on both sides of 6. Trim Removal (If Equipped) the tire at the opposite corner of the tire being To access the spare tire and tools: changed. 1. Open the trunk. 2. Remove the spare tire cover. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
254 Vehicle Care 2. Turn the wheel wrench 5. Place the jack near the flat tire. counterclockwise to loosen and 6. Put the compact spare tire remove the wheel nut caps. near you. Do not try to remove plastic caps from the cover or { Warning center cap. 3. Pull the cover or center cap Getting under a vehicle when it is away from the wheel. Store the lifted on a jack is dangerous. wheel cover in the cargo area If the vehicle slips off the jack, until you have the flat tire you could be badly injured or repaired or replaced. killed. Never get under a vehicle when it is supported only by 3. Turn the retainer nut a jack. counterclockwise and remove the spare tire. Place the spare tire next to the tire being changed. { Warning
4. The jack and tools are stored Raising the vehicle with the jack below the spare tire. Remove improperly positioned can them from their container and damage the vehicle and even place them near the tire being changed. make the vehicle fall. To help avoid personal injury and vehicle Removing the Flat Tire and damage, be sure to fit the jack lift Installing the Spare Tire head into the proper location 4. Turn the wheel wrench before raising the vehicle. 1. Do a safety check before counterclockwise to loosen all proceeding. See If a Tire Goes the wheel nuts, but do not Flat 0 252. remove them yet. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 255
{ Warning Caution
Lifting a vehicle and getting under Make sure that the jack lift head it to do maintenance or repairs is is in the correct position or you dangerous without the may damage your vehicle. The appropriate safety equipment and repairs would not be covered by training. If a jack is provided with your warranty. the vehicle, it is designed only for changing a flat tire. If it is used for anything else, you or others could be badly injured or killed if the vehicle slips off the jack. If a jack 10. Raise the vehicle by turning the is provided with the vehicle, only jack handle clockwise. Raise use it for changing a flat tire. the vehicle far enough off the ground so there is enough 7. Attach the jack lift assist tool to room for the road tire to clear the jack by fitting both ends of the ground. the jack and tool over one another. 8. Place the jack under the vehicle. 9. Position the jack lift head at the jack location nearest the flat tire. The location is indicated by a notch on the bottom edge of the body side. The jack must not be used in any other position. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
256 Vehicle Care
Warning (Continued) { Warning
towel can be used; however, use Never use oil or grease on bolts a scraper or wire brush later to or nuts because the nuts might remove all rust or dirt. come loose. The vehicle's wheel could fall off, causing a crash.
15. Reinstall the wheel nuts. Tighten each nut by hand until the wheel is held against the hub. 11. Remove all of the wheel nuts. 16. Lower the vehicle by turning 12. Remove the flat tire. the jack handle counterclockwise. { Warning { Warning Rust or dirt on a wheel, or on the parts to which it is fastened, can Wheel nuts that are improperly or incorrectly tightened can cause make wheel nuts become loose 13. Remove any rust or dirt from the wheels to become loose or after time. The wheel could come the wheel bolts, mounting come off. The wheel nuts should off and cause a crash. When surfaces, and spare wheel. changing a wheel, remove any be tightened with a torque wrench 14. Place the compact spare tire to the proper torque specification rust or dirt from places where the on the wheel-mounting surface. wheel attaches to the vehicle. In after replacing. Follow the torque an emergency, a cloth or a paper specification supplied by the aftermarket manufacturer when (Continued) (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 257
Warning (Continued) Caution
using accessory locking wheel Wheel covers will not fit on the nuts. See Capacities and vehicle's compact spare. If you try Specifications 0 288 for original to put a wheel cover on the equipment wheel nut torque compact spare, the cover or the specifications. spare could be damaged.
Storing a Flat or Spare Tire Caution and Tools
Improperly tightened wheel nuts 17. Tighten the wheel nuts firmly in { Warning can lead to brake pulsation and a crisscross sequence, as rotor damage. To avoid expensive shown. Storing a jack, a tire, or other brake repairs, evenly tighten the 18. Lower the jack all the way and equipment in the passenger wheel nuts in the proper remove the jack from under the compartment of the vehicle could sequence and to the proper vehicle. cause injury. In a sudden stop or torque specification. See collision, loose equipment could Capacities and Specifications 19. Tighten the wheel nuts firmly strike someone. Store all these in with the wheel wrench. 0 288 for the wheel nut torque the proper place. specification. When reinstalling the wheel cover or center cap on the full-size tire, tighten all five plastic caps hand snug, then tighten them with the wheel wrench an additional one-quarter turn. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
258 Vehicle Care The compact spare is for temporary The vehicle will perform differently use only. Replace the compact with the spare tire installed and it is spare tire with a full-size tire as recommended that the vehicle soon as you can. speed be limited to 80 km/h (50 mph). To conserve the tread of Compact Spare Tire the spare tire, have the standard tire repaired or replaced as soon as { Warning convenient and return the spare tire to the storage area. Driving with more than one When using a compact spare tire, compact spare tire at a time could the AWD (if equipped), ABS, and result in loss of braking and Traction Control systems may 1. Turn the wrench handling. This could lead to a engage until the spare tire is counterclockwise to remove the crash and you or others could be recognized by the vehicle, fastener. injured. Use only one compact especially on slippery roads. Adjust 2. Replace the fastener with the spare tire at a time. driving to reduce possible one provided in the foam. wheel slip. 3. Turn the wrench clockwise to If this vehicle has a compact spare tighten the fastener. tire, it was fully inflated when new; Caution however, it can lose air over time. 4. Replace the foam, jack and When the compact spare is Check the inflation pressure tools, and the tire. installed, do not take the vehicle regularly. It should be 420 kPa through an automatic car wash 5. Turn the retainer nut clockwise (60 psi). to secure the tire. with guide rails. The compact Stop as soon as possible and check spare can get caught on the rails 6. Place the floor cover on the that the spare tire is correctly which can damage the tire, wheel, wheel. inflated after being installed on the and other parts of the vehicle. To store the compact spare tire, use vehicle. The compact spare tire is the shorter mounting bolt. designed for temporary use only. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 259 Do not use the compact spare on Jump Starting other vehicles. Warning (Continued) Do not mix the compact spare tire or Jump Starting - North HANDLING. For more information wheel with other wheels or tires. America go to www.P65Warnings.ca.gov/ They will not fit. Keep the spare tire passenger-vehicle. and its wheel together. For more information about the vehicle battery, see Battery - North Caution America 0 216. See California Proposition 65 Warning 0 199 and the back If the battery has run down, try to cover. Tire chains will not fit the compact use another vehicle and some spare. Using them can damage jumper cables to start your vehicle. the vehicle and the chains. Do not Be sure to use the following steps to { Warning use tire chains on the compact do it safely. spare. Batteries can hurt you. They can be dangerous because: { Warning . They contain acid that can WARNING: Battery posts, burn you. terminals, and related . They contain gas that can accessories contain lead and lead explode or ignite. compounds, chemicals known to . They contain enough the State of California to cause electricity to burn you. cancer and birth defects or other reproductive harm. Batteries also If you do not follow these steps contain other chemicals known to exactly, some or all of these the State of California to cause things can hurt you. cancer. WASH HANDS AFTER (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
260 Vehicle Care 2. Position the two vehicles so Caution that they are not touching. Ignoring these steps could result 3. To avoid the possibility of the in costly damage to the vehicle vehicles rolling, set the parking that would not be covered by the brake firmly on both vehicles vehicle warranty. Trying to start involved in the jump start the vehicle by pushing or pulling it procedure. Put an automatic will not work, and it could damage transmission in P (Park) or a manual transmission in Neutral the vehicle. before setting the parking brake. The jump start positive (+) terminal is under a trim cover. You should 1. Jump Start Positive (+) Caution always use this remote positive (+) Terminal terminal. 2. Jump Start Negative (–) If any accessories are left on or The jump start negative (–) ground Grounding Post plugged in during the jump post is on the driver side shock starting procedure, they could be 1. Check the other vehicle. damaged. The repairs would not tower. It must have a 12-volt battery be covered by the vehicle These locations are used instead of with a negative ground system. warranty. Whenever possible, turn a direct connection to the battery. off or unplug all accessories on Caution either vehicle when jump starting. If the other vehicle does not have a 12-volt system with a negative 4. Turn the ignition off and switch ground, both vehicles can be off all lights and accessories in damaged. Only use a vehicle that both vehicles, except the has a 12-volt system with a hazard warning flashers if negative ground for jump starting. needed. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 261 Do not let the other end touch { Warning { Warning anything until the next step. The other end of the An electric fan can start up even Fans or other moving engine negative (–) cable does not go when the engine is not running parts can injure you badly. Keep to the dead battery. It goes to a and can injure you. Keep hands, your hands away from moving remote negative (–) post on the clothing, and tools away from any parts once the engine is running. driver side shock tower. underhood electric fan. 8. Connect the other end of the 5. Connect one end of the red black negative (–) cable to the positive (+) cable to the jump jump start negative (–) { Warning start positive (+) terminal (1). grounding post (2). Use a remote positive (+) terminal if the vehicle has one. 9. Start the engine in the vehicle Using a match near a battery can with the good battery and run cause battery gas to explode. 6. Do not let the other end of the the engine at idle speed for at People have been hurt doing this, red positive (+) cable touch least four minutes. and some have been blinded. metal. Connect it to the Use a flashlight if you need more positive (+) terminal of the good 10. Try to start the vehicle that had light. battery. Use a remote the dead battery. If it will not start after a few tries, it Battery fluid contains acid that positive (+) terminal if the vehicle has one. probably needs service. can burn you. Do not get it on you. If you accidentally get it in 7. Connect one end of the black Caution your eyes or on your skin, flush negative (–) cable to the the place with water and get negative (–) terminal of the If the jumper cables are medical help immediately. good battery. Use a remote connected or removed in the negative (−) terminal if the wrong order, electrical shorting vehicle has one. may occur and damage the vehicle. The repairs would not be (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
262 Vehicle Care
Caution (Continued) Towing the Vehicle
covered by the vehicle warranty. Caution Always connect and remove the jumper cables in the correct order, Incorrectly towing a disabled making sure that the cables do vehicle may cause damage. The not touch each other or other damage would not be covered by metal. the vehicle warranty. Do not lash or hook to suspension components. Use the proper Jumper Cable Removal straps around the tires to secure Reverse the sequence exactly when the vehicle. Do not drag a locked removing the jumper cables. wheel/tire. Use tire skates or The vehicle is equipped with specific attachment points to be dollies under any locked wheel/ After starting the disabled vehicle used by the towing provider. These tire while loading the vehicle. Do and removing the jumper cables, holes may be used to pull the allow it to idle for several minutes. not use a sling type lift to tow the vehicle from a flat road surface onto vehicle. This could damage the the flatbed tow truck. vehicle. Recreational Vehicle GM recommends a flatbed tow truck Towing to transport a disabled vehicle. Use ramps to help reduce approach Recreational vehicle towing means angles, if necessary. A towed towing the vehicle behind another vehicle should have its drive wheels vehicle – such as behind a motor off the ground. Contact Roadside home. The two most common types Assistance or a professional towing of recreational vehicle towing are service if the disabled vehicle must known as dinghy towing and dolly be towed. towing. Dinghy towing is towing the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 263 vehicle with all four wheels on the . Is the vehicle ready to be Dinghy Towing ground. Dolly towing is towing the towed? Just as preparing the vehicle with two wheels on the vehicle for a long trip, make sure ground and two wheels up on a the vehicle is prepared to be device known as a dolly. towed. Here are some important things to consider before recreational vehicle Caution towing: Use of a shield mounted in front . Before towing the vehicle, of the vehicle grille could restrict become familiar with the local airflow and cause damage to the laws that apply to recreational transmission. The repairs would vehicle towing. These laws may not be covered by the vehicle vary by region. warranty. If using a shield, only . What is the towing capacity of use one that attaches to the the towing vehicle? Be sure to towing vehicle. Caution read the tow vehicle manufacturer's If the vehicle is towed with all four recommendations. wheels on the ground, the drivetrain components could be . How far will the vehicle be towed? Some vehicles have damaged. The repairs would not restrictions on how far and how be covered by the vehicle long they can tow. warranty. Do not tow the vehicle with all four wheels on the . Does the vehicle have the ground. proper towing equipment? See your dealer or trailering professional for additional advice and equipment recommendations. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
264 Vehicle Care The vehicle was not designed to be Appearance Care towed with all four wheels on the ground. If the vehicle must be towed, a dolly should be used. See Exterior Care “Dolly Towing” following. Locks Dolly Towing Locks are lubricated at the factory. Use a de-icing agent only when absolutely necessary, and have the locks greased after using. See Recommended Fluids and Lubricants 0 284. Washing the Vehicle Caution To preserve the vehicle's finish, Towing the vehicle from the rear wash it often and out of direct could damage it. Also, repairs sunlight. would not be covered by the vehicle warranty. Never have the Caution vehicle towed from the rear. Tow the vehicle with the two rear Do not use petroleum-based, wheels on the ground and the front acidic, or abrasive cleaning wheels on a dolly. agents as they can damage the vehicle's paint, metal, or plastic To tow the vehicle with two wheels parts. If damage occurs, it would on the ground and a dolly: not be covered by the vehicle 1. Put the front wheels on a dolly. warranty. Approved cleaning 2. Put the shift lever in P (Park). products can be obtained from 3. Secure the vehicle to the dolly. (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 265 are damaged, see your dealer to Caution (Continued) Caution (Continued) have the damage assessed and repaired. Foreign materials such as your dealer. Follow all This could cause damage that calcium chloride and other salts, ice manufacturer directions regarding would not be covered by the melting agents, road oil and tar, tree correct product usage, necessary vehicle warranty. sap, bird droppings, chemicals from safety precautions, and industrial chimneys, etc., can appropriate disposal of any If using an automatic car wash, damage the vehicle's finish if they vehicle care product. comply with the car wash remain on painted surfaces. Wash instructions. The windshield wiper the vehicle as soon as possible. and rear window wiper, if equipped, If necessary, use non-abrasive cleaners that are marked safe for Caution must be off. Remove any accessories that may be damaged painted surfaces to remove foreign matter. Avoid using high-pressure or interfere with the car wash washes closer than 30 cm (12 in) equipment. Occasional hand waxing or mild to the surface of the vehicle. Use Rinse the vehicle well, before polishing should be done to remove of power washers exceeding washing and after, to remove all residue from the paint finish. See 8 274 kPa (1,200 psi) can result cleaning agents completely. If they your dealer for approved cleaning in damage or removal of paint are allowed to dry on the surface, products. and decals. they could stain. Do not apply waxes or polishes to Dry the finish with a soft, clean uncoated plastic, vinyl, rubber, chamois or an all-cotton towel to decals, simulated wood, or flat paint as damage can occur. Caution avoid surface scratches and water spotting. Do not power wash any Finish Care component under the hood that Application of aftermarket clearcoat has this symbol. e sealant/wax materials is not (Continued) recommended. If painted surfaces Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
266 Vehicle Care The bright metal moldings on the Cleaning Exterior Lamps/ Caution vehicle are aluminum, chrome or Lenses, Emblems, Decals, and stainless steel. To prevent damage Stripes Machine compounding or always follow these cleaning aggressive polishing on a instructions: Use only lukewarm or cold water, a basecoat/clearcoat paint finish soft cloth, and a car washing soap may damage it. Use only . Be sure the molding is cool to to clean exterior lamps, lenses, non-abrasive waxes and polishes the touch before applying any emblems, decals, and stripes. that are made for a basecoat/ cleaning solution. Follow instructions under "Washing clearcoat paint finish on the . Use only approved cleaning the Vehicle" previously in this vehicle. solutions for aluminum, chrome section. or stainless steel. Some Lamp covers are made of plastic, cleaners are highly acidic or To keep the paint finish looking new, and some have a UV protective contain alkaline substances and coating. Do not clean or wipe them keep the vehicle garaged or can damage the moldings. covered whenever possible. while they are dry. . Always dilute a concentrated Protecting Exterior Bright Metal Do not use any of the following on cleaner according to the lamp covers: Moldings manufacturer’s instructions. . Abrasive or caustic agents. . Do not use cleaners that are not Caution intended for automotive use. . Washer fluids and other cleaning agents in higher concentrations Failure to clean and protect the . Use a nonabrasive wax on the than suggested by the bright metal moldings can result vehicle after washing to protect manufacturer. in a hazy white finish or pitting. and extend the molding finish. This damage would not be . Solvents, alcohols, fuels, covered by the vehicle warranty. or other harsh cleaners. . Ice scrapers or other hard items. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 267 . Aftermarket appearance caps or a buildup of vehicle wash/wax rubber material on painted surfaces covers while the lamps are treatments may cause wiper can be removed by rubbing with a illuminated, due to excessive streaking. clean cloth. See Recommended 0 heat generated. Replace the wiper blades if they are Fluids and Lubricants 284. worn or damaged. Damage can be Tires Caution caused by extreme dusty conditions, sand, salt, heat, sun, Use a stiff brush with tire cleaner to Failure to clean lamps properly snow, and ice. clean the tires. can cause damage to the lamp cover that would not be covered Clear ice and snow from the wiper Caution by the vehicle warranty. blades before using them. If frozen to the windshield, carefully loosen Using petroleum-based tire them or thaw them. Damaged wiper dressing products on the vehicle Air Intakes blades should be replaced. See may damage the paint finish and/ Wiper Blade Replacement 0 218. Clear debris from the air intakes, or tires. When applying a tire between the hood and windshield, Heavy snow or ice can overload the dressing, always wipe off any when washing the vehicle. wipers. If the wiper motor overheats, overspray from all painted the windshield wipers will stop until surfaces on the vehicle. Windshield and Wiper Blades the motor cools and the wiper Clean the outside of the windshield control is turned off. See Electrical with glass cleaner. System Overload 0 225. Wheels and Wheel Trim Clean rubber blades using lint-free Weatherstrips Use a soft, clean cloth with mild cloth or paper towel soaked with soap and water to clean the wheels. windshield washer fluid or a mild Apply weatherstrip lubricant on After rinsing thoroughly with clean detergent. Wash the windshield weatherstrips to make them last water, dry with a soft, clean towel. thoroughly when cleaning the longer, seal better, and not stick or A wax may then be applied. blades. Bugs, road grime, sap, and squeak. Lubricate weatherstrips at least once a year. Hot. dry climates may require more frequent application. Black marks from Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
268 Vehicle Care Body Component Lubrication Caution Caution (Continued) Lubricate all key lock cylinders, Chrome wheels and chrome Damage could occur and the hood hinges, liftgate hinges, and the wheel trim may be damaged if the repairs would not be covered by steel fuel door hinge, unless the vehicle is not washed after driving the vehicle warranty. components are plastic. Applying on roads that have been sprayed silicone grease on weatherstrips with a clean cloth will make them with magnesium chloride or Brake System calcium chloride. These are used last longer, seal better, and not stick on roads for conditions such as Visually inspect brake lines and or squeak. dust and ice. Always wash the hoses for proper hook-up, binding, Underbody Maintenance chrome with soap and water after leaks, cracks, chafing, etc. Inspect exposure. disc brake pads for wear and rotors At least twice a year, spring and fall, for surface condition. Inspect drum use plain water to flush any brake linings/shoes for wear or corrosive materials from the cracks. Inspect all other brake parts. underbody. Take care to thoroughly Caution clean any areas where mud and Steering, Suspension, and other debris can collect. Chassis Components To avoid surface damage on Do not directly power wash the wheels and wheel trim, do not Visually inspect steering, transfer case and/or front/rear axle use strong soaps, chemicals, suspension, and chassis output seals. High pressure water abrasive polishes, cleaners, components for damaged, loose, can overcome the seals and or brushes. Use only GM or missing parts or signs of wear at contaminate the fluid. Contaminated approved cleaners. Do not drive least once a year. fluid will decrease the life of the the vehicle through an automatic Inspect power steering for proper transfer case and/or axles and car wash that uses silicon carbide hook-up, binding, leaks, cracks, should be replaced. tire/wheel cleaning brushes. chafing, etc. (Continued) Visually check constant velocity joint boots and axle seals for leaks. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 269 Sheet Metal Damage Interior Care To prevent damage, do not clean the interior using the following If the vehicle is damaged and To prevent dirt particle abrasions, cleaners or techniques: requires sheet metal repair or regularly clean the vehicle's interior. replacement, make sure the body Immediately remove any soils. . Never use a razor or any other repair shop applies anti-corrosion Newspapers or dark garments can sharp object to remove soil from material to parts repaired or transfer color to the vehicle’s any interior surface. replaced to restore corrosion interior. . Never use a brush with stiff protection. Use a soft bristle brush to remove bristles. Original manufacturer replacement dust from knobs and crevices on the . Never rub any surface parts will provide the corrosion instrument cluster. Using a mild aggressively or with too much protection while maintaining the soap solution, immediately remove pressure. vehicle warranty. hand lotions, sunscreen, and insect repellent from all interior surfaces or . Do not use laundry detergents or Finish Damage dishwashing soaps with permanent damage may result. Quickly repair minor chips and degreasers. For liquid cleaners, Use cleaners specifically designed scratches with touch-up materials use approximately 20 drops per for the surfaces being cleaned to available from your dealer to avoid 3.8 L (1 gal) of water. prevent permanent damage. Apply corrosion. Larger areas of finish A concentrated soap solution will all cleaners directly to the cleaning damage can be corrected in your create streaks and attract dirt. cloth. Do not spray cleaners on any dealer's body and paint shop. Do not use solutions that contain switches or controls. Remove strong or caustic soap. cleaners quickly. Chemical Paint Spotting . Do not heavily saturate the Airborne pollutants can fall upon Before using cleaners, read and upholstery when cleaning. follow all safety instructions on the and attack painted vehicle surfaces Do not use solvents or cleaners label. While cleaning the interior, . causing blotchy, ring-shaped containing solvents. discolorations, and small, irregular open the doors and windows to get dark spots etched into the paint proper ventilation. surface. See “Finish Care” previously in this section. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
270 Vehicle Care Interior Glass Coated Moldings 2. Remove excess moisture by gently wringing until water does To clean, use a terry cloth fabric Coated moldings should be cleaned. not drip from the cleaning cloth. dampened with water. Wipe droplets . When lightly soiled, wipe with a 3. Start on the outside edge of the left behind with a clean dry cloth. sponge or soft, lint-free cloth soil and gently rub toward the If necessary, use a commercial dampened with water. glass cleaner after cleaning with center. Fold the cleaning cloth plain water. . When heavily soiled, use warm to a clean area frequently to soapy water. prevent forcing the soil in to the fabric. Caution Fabric/Carpet/Suede 4. Continue gently rubbing the To prevent scratching, never use Start by vacuuming the surface soiled area until there is no abrasive cleaners on automotive using a soft brush attachment. If a longer any color transfer from glass. Abrasive cleaners or rotating vacuum brush attachment is the soil to the cleaning cloth. aggressive cleaning may damage being used, only use it on the floor 5. If the soil is not completely the rear window defogger. carpet. Before cleaning, gently remove as much of the soil as removed, use a mild soap possible: solution followed only by plain Cleaning the windshield with water water. . Gently blot liquids with a paper during the first three to six months If the soil is not completely of ownership will reduce tendency towel. Continue blotting until no more soil can be removed. removed, it may be necessary to to fog. use a commercial upholstery . For solid soils, remove as much Speaker Covers cleaner or spot lifter. Test a small as possible prior to vacuuming. hidden area for colorfastness before Vacuum around a speaker cover To clean: using a commercial upholstery gently, so that the speaker will not cleaner or spot lifter. If ring 1. Saturate a clean, lint-free be damaged. Clean spots with water formation occurs, clean the entire colorfast cloth with water. and mild soap. fabric or carpet. Microfiber cloth is recommended to prevent lint After cleaning, use a paper towel to transfer to the fabric or carpet. blot excess moisture. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 271 Cleaning High Gloss Surfaces Instrument Panel, Leather, and Vehicle Information and Vinyl, Other Plastic Surfaces, Caution (Continued) Radio Displays Low Gloss Paint Surfaces, and the appearance and feel of Use a microfiber cloth on high gloss Natural Open Pore Wood leather or soft trim, and are not surfaces or vehicle displays. First, Surfaces recommended. use a soft bristle brush to remove Use a soft microfiber cloth dirt that can scratch the surface. dampened with water to remove Do not use cleaners that increase Then gently clean by rubbing with a dust and loose dirt. For a more gloss, especially on the instrument microfiber cloth. Never use window thorough cleaning, use a soft panel. Reflected glare can decrease cleaners or solvents. Periodically microfiber cloth dampened with a visibility through the windshield hand wash the microfiber cloth mild soap solution. under certain conditions. separately, using mild soap. Do not use bleach or fabric softener. Rinse Caution thoroughly and air dry before Caution next use. Soaking or saturating leather, Use of air fresheners may cause especially perforated leather, as permanent damage to plastics Caution well as other interior surfaces, and painted surfaces. If an air may cause permanent damage. Do not attach a device with a freshener comes in contact with Wipe excess moisture from these any plastic or painted surface in suction cup to the display. This surfaces after cleaning and allow may cause damage and would the vehicle, blot immediately and them to dry naturally. Never use clean with a soft cloth dampened not be covered by the vehicle heat, steam, or spot removers. Do warranty. with a mild soap solution. not use cleaners that contain Damage caused by air fresheners silicone or wax-based products. would not be covered by the Cleaners containing these vehicle warranty. solvents can permanently change (Continued) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
272 Vehicle Care Cargo Cover and Floor Mats . Do not use a floor mat if the Convenience Net vehicle is not equipped with a floor mat retainer on the driver If equipped, wash with warm water { Warning side floor. and mild detergent. Do not use chlorine bleach. Rinse with cold If a floor mat is the wrong size or . Use the floor mat with the water, and then dry completely. is not properly installed, it can correct side up. Do not turn interfere with the pedals. it over. Care of Seat Belts Interference with the pedals can . Do not place anything on top of Keep belts clean and dry. cause unintended acceleration the driver side floor mat. and/or increased stopping distance which can cause a crash . Use only a single floor mat on { Warning the driver side. and injury. Make sure the floor Do not bleach or dye seat belt mat does not interfere with the . Do not place one floor mat on webbing. It may severely weaken pedals. top of another. the webbing. In a crash, they Removing and Replacing the might not be able to provide Use the following guidelines for Floor Mats adequate protection. Clean and proper floor mat usage: rinse seat belt webbing only with Pull up on the rear of the floor mat mild soap and lukewarm water. . The original equipment floor to unlock each retainer and remove. Allow the webbing to dry. mats were designed for your vehicle. If the floor mats need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly and may interfere with the pedals. Always check that the floor mats do not interfere with the pedals. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Vehicle Care 273
Reinstall by lining up the floor mat retainer openings over the carpet retainers and snapping into position. Make sure the floor mat is properly secured in place. Verify the floor mat does not interfere with the pedals. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
274 Service and Maintenance General Information for routine maintenance such as oil Service and changes and tire rotations and Maintenance Your vehicle is an important additional maintenance items like investment. This section describes tires, brakes, batteries, and wiper the required maintenance for the blades. General Information vehicle. Follow this schedule to help General Information ...... 274 protect against major repair Caution expenses resulting from neglect or Maintenance Schedule inadequate maintenance. It may Damage caused by improper Maintenance Schedule ...... 276 also help to maintain the value of maintenance can lead to costly the vehicle if it is sold. It is the Special Application Services repairs and may not be covered responsibility of the owner to have by the vehicle warranty. Special Application all required maintenance performed. Services ...... 281 Maintenance intervals, checks, Your dealer has trained technicians inspections, recommended fluids, Additional Maintenance who can perform required and lubricants are important to and Care maintenance using genuine keep the vehicle in good working Additional Maintenance replacement parts. They have condition. and Care ...... 281 up-to-date tools and equipment for fast and accurate diagnostics. Many Do not have chemical flushes that Recommended Fluids, dealers have extended evening and are not approved by GM Lubricants, and Parts Saturday hours, courtesy performed on the vehicle. The Recommended Fluids and transportation, and online use of flushes, solvents, cleaners, Lubricants ...... 284 scheduling to assist with service or lubricants that are not Maintenance Replacement needs. approved by GM could damage Parts ...... 285 the vehicle, requiring expensive Your dealer recognizes the repairs that are not covered by Maintenance Records importance of providing Maintenance Records ...... 286 competitively priced maintenance the vehicle warranty. and repair services. With trained technicians, the dealer is the place Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Service and Maintenance 275 The Tire Rotation and Required The Additional Required Services - Services are the responsibility of the Severe are for vehicles that are: Warning (Continued) vehicle owner. It is recommended to . Mainly driven in heavy city traffic have a trained technician do the have your dealer perform these in hot weather. services every 12 000 km/7,500 mi. work. See Doing Your Own 0 Proper vehicle maintenance helps to . Mainly driven in hilly or Service Work 200. keep the vehicle in good working mountainous terrain. condition, improves fuel economy, . Frequently towing a trailer. and reduces vehicle emissions. . Used for high speed or Because of the way people use competitive driving. vehicles, maintenance needs vary. There may need to be more . Used for taxi, police, or delivery frequent checks and services. The service. Additional Required Services - Refer to the information in the Normal are for vehicles that: Maintenance Schedule Additional . Carry passengers and cargo Required Services - Severe chart. within recommended limits on the Tire and Loading Information { Warning label. See Vehicle Load Limits 0 147. Performing maintenance work can be dangerous and can cause . Are driven on reasonable road serious injury. Perform surfaces within legal driving maintenance work only if the limits. required information, proper tools, . Use the recommended fuel. See and equipment are available. Recommended Fuel 0 185. If they are not, see your dealer to Refer to the information in the (Continued) Maintenance Schedule Additional Required Services - Normal chart. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
276 Service and Maintenance Maintenance filter must be changed at least once . Check engine oil level and oil a year and the oil life system must life percentage. If needed, Schedule be reset. Your trained dealer change engine oil and filter, and technician can perform this work. reset oil life system. See Engine Owner Checks and Services If the engine oil life system is reset Oil 0 204 and 0 At Each Fuel Stop accidentally, service the vehicle Engine Oil Life System 206. within 5 000 km/3,000 mi since the . Check engine coolant level. See . Check the engine oil level. See last service. Reset the oil life 0 Cooling System 0 209. Engine Oil 204. system when the oil is changed. 0 Once a Month See Engine Oil Life System 206. . Check windshield washer fluid level. See Washer Fluid 0 214. . Check the tire inflation Air Conditioning Desiccant . Check tire inflation pressures. pressures. See Tire Pressure (Replace Every Seven Years) 0 0 239. See Tire Pressure 239. The air conditioning system requires . Inspect tire wear. See Tire . Inspect the tires for wear. See maintenance every seven years. Inspection 0 245. Tire Inspection 0 245. This service requires replacement of . Check the windshield washer the desiccant to help the longevity . Visually check for fluid leaks. fluid level. See Washer Fluid and efficient operation of the air . Inspect engine air cleaner filter. 0 214. conditioning system. This service See Engine Air Cleaner/Filter can be complex. See your dealer. 0 208. Engine Oil Change Tire Rotation and Required . Inspect brake system. See When the CHANGE ENGINE OIL Services Every 12 000 km/ Exterior Care 0 264. SOON message displays, have the 7,500 mi engine oil and filter changed within . Visually inspect steering, the next 1 000 km/600 mi. If driven Rotate the tires, if recommended for suspension, and chassis under the best conditions, the the vehicle, and perform the components for damage, engine oil life system may not following services. See Tire including cracks or tears in the indicate the need for vehicle service Rotation 0 245. rubber boots, loose or missing for up to a year. The engine oil and Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Service and Maintenance 277 parts, or signs of wear at least . Lubricate body components. See once a year. See Exterior Care Exterior Care 0 264. 0 264. . Check starter switch. See Starter . Inspect power steering for Switch Check 0 217. proper attachment, connections, . Check automatic transmission binding, leaks, cracks, shift lock control function. See chafing, etc. Automatic Transmission Shift . Visually inspect halfshafts and Lock Control Function Check drive shafts for excessive wear, 0 217. lubricant leaks, and/or damage . Check parking brake and including: tube dents or cracks, automatic transmission park constant velocity joint or mechanism. See Park Brake and universal joint looseness, P (Park) Mechanism Check cracked or missing boots, loose 0 218. or missing boot clamps, center bearing excessive looseness, . Check accelerator pedal for loose or missing fasteners, and damage, high effort, or binding. axle seal leaks. Replace if needed. . Check restraint system . Visually inspect gas strut for components. See Safety System signs of wear, cracks, or other Check 0 50. damage. Check the hold open ability of the strut. If the hold . Visually inspect fuel system for open is low, service the gas damage or leaks. strut. See Gas Strut(s) 0 219. . Visually inspect exhaust system . Inspect sunroof track and seal, and nearby heat shields for if equipped. See Sunroof 0 28. loose or damaged parts. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
278 Service and Maintenance
Maintenance Schedule
Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Normal 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil level and oil life percentage. @@@@@@@@@@@@@@@@@@@@ Change engine oil and filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @ @ @ Replace spark plugs. Inspect spark plug wires. @ Drain and fill engine cooling system. (4) @ Visually inspect accessory drive belts. (5) @ Replace brake fluid. (6) Replace windshield wiper blades. (7) @@@@@@@@@@ Replace hood and/or body lift support gas @ @ struts. (8) Replace air conditioning desiccant. (9)
Footnotes — Maintenance replacement may be needed if fogging, or odors. Your GM dealer Schedule Additional Required driving in areas with heavy traffic, can help determine when to replace Services - Normal poor air quality, high dust levels, the filter. (1) Or every two years, whichever or environmental allergens. comes first. More frequent Passenger compartment air filter passenger compartment air filter replacement may also be needed if there is reduced airflow, window Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Service and Maintenance 279 (2) Visually check all fuel and vapor lines and hoses for proper attachment, connection, routing, and condition. (3) Or every four years, whichever comes first. If driving in dusty conditions, inspect the filter at each oil change or more often as needed. See Engine Air Cleaner/Filter 0 208. (4) Or every five years, whichever comes first. See Cooling System 0 209. (5) Or every 10 years, whichever comes first. Inspect for fraying, excessive cracking, or damage; replace, if needed. (6) Replace brake fluid every five years. See Brake Fluid 0 215. (7) Or every 12 months, whichever comes first. See Wiper Blade Replacement 0 218. (8) Or every 10 years, whichever comes first. See Gas Strut(s) 0 219. (9) Replace air conditioning desiccant every seven years. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
280 Service and Maintenance
Maintenance Schedule
Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Severe 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil level and oil life percentage. @@@@@@@@@@@@@@@@@@@@ Change engine oil and filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ Inspect evaporative control system. (2) @ @ @ Replace engine air cleaner filter. (3) @ @ @ Replace spark plugs. Inspect spark plug wires. @ Change automatic transmission fluid. @ @ @ Drain and fill engine cooling system. (4) @ Visually inspect accessory drive belts. (5) @ Replace brake fluid. (6) Replace windshield wiper blades. (7) @@@@@@@@@@ Replace hood and/or body lift support gas @ @ struts. (8) Replace air conditioning desiccant. (9)
Footnotes — Maintenance Schedule Additional Required replacement may be needed if there is reduced airflow, window Services - Severe driving in areas with heavy traffic, fogging, or odors. Your GM dealer poor air quality, high dust levels, can help determine when to replace (1) Or every two years, whichever or environmental allergens. the filter. comes first. More frequent Passenger compartment air filter passenger compartment air filter replacement may also be needed if Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Service and Maintenance 281 (2) Visually check all fuel and vapor Special Application Additional lines and hoses for proper attachment, connection, routing, and Services Maintenance and Care condition. . Severe Commercial Use Your vehicle is an important (3) Or every four years, whichever Vehicles Only: Lubricate chassis investment and caring for it properly comes first. If driving in dusty components every oil change. may help to avoid future costly conditions, inspect the filter at each . Have underbody flushing service repairs. To maintain vehicle oil change or more often as needed. performed. See "Underbody performance, additional See Engine Air Cleaner/Filter 0 208. Maintenance" in Exterior Care maintenance services may be (4) Or every five years, whichever 0 264. required. comes first. See Cooling System It is recommended that your dealer 0 209. perform these services — their (5) Or every 10 years, whichever trained dealer technicians know comes first. Inspect for fraying, your vehicle best. Your dealer can excessive cracking, or damage; also perform a thorough replace, if needed. assessment with a multi-point inspection to recommend when your (6) Replace brake fluid every five vehicle may need attention. years. See Brake Fluid 0 215. The following list is intended to (7) Or every 12 months, whichever explain the services and conditions comes first. See Wiper Blade to look for that may indicate Replacement 0 218. services are required. (8) Or every 10 years, whichever Battery comes first. See Gas Strut(s) 0 219. The 12-volt battery supplies power (9) Replace air conditioning to start the engine and operate any desiccant every seven years. additional electrical accessories. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
282 Service and Maintenance . To avoid break-down or failure to . Trained dealer technicians have Lamps start the vehicle, maintain a access to tools and equipment Properly working headlamps, battery with full cranking power. to inspect the brakes and taillamps, and brake lamps are . Trained dealer technicians have recommend quality parts important to see and be seen on the diagnostic equipment to test engineered for the vehicle. the road. the battery and ensure that the Fluids . Signs that the headlamps need connections and cables are attention include dimming, failure corrosion-free. Proper fluid levels and approved fluids protect the vehicle’s systems to light, cracking, or damage. Belts and components. See The brake lamps need to be Recommended Fluids and checked periodically to ensure . Belts may need replacing if they 0 that they light when braking. squeak or show signs of Lubricants 284 for GM approved cracking or splitting. fluids. . With a multi-point inspection, . Engine oil and windshield your dealer can check the lamps . Trained dealer technicians have and note any concerns. access to tools and equipment washer fluid levels should be to inspect the belts and checked at every fuel fill. Shocks and Struts recommend adjustment or . Instrument cluster lights may Shocks and struts help aid in control replacement when necessary. come on to indicate that fluids for a smoother ride. may be low and need to be Brakes filled. . Signs of wear may include Brakes stop the vehicle and are steering wheel vibration, bounce/ crucial to safe driving. Hoses sway while braking, longer Hoses transport fluids and should stopping distance, or uneven . Signs of brake wear may include tire wear. chirping, grinding, or squealing be regularly inspected to ensure noises, or difficulty stopping. that there are no cracks or leaks. . As part of the multi-point With a multi-point inspection, your inspection, trained dealer dealer can inspect the hoses and technicians can visually inspect advise if replacement is needed. the shocks and struts for signs Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Service and Maintenance 283 of leaking, blown seals, Vehicle Care . Trained dealer technicians can or damage, and can advise To help keep the vehicle looking like inspect the windshield and when service is needed. new, vehicle care products are recommend proper replacement if needed. Tires available from your dealer. For information on how to clean and Tires need to be properly inflated, Wiper Blades protect the vehicle’s interior and rotated, and balanced. Maintaining exterior, see Interior Care 0 269 and Wiper blades need to be cleaned the tires can save money and fuel, Exterior Care 0 264. and kept in good condition to and can reduce the risk of tire provide a clear view. failure. Wheel Alignment . Signs of wear include streaking, . Signs that the tires need to be Wheel alignment is critical for skipping across the windshield, replaced include three or more ensuring that the tires deliver and worn or split rubber. visible treadwear indicators; cord optimal wear and performance. . Trained dealer technicians can or fabric showing through the . Signs that the alignment may check the wiper blades and rubber; cracks or cuts in the need to be adjusted include replace them when needed. tread or sidewall; or a bulge or pulling, improper vehicle split in the tire. handling, or unusual tire wear. . Trained dealer technicians can . Your dealer has the required inspect and recommend the right equipment to ensure proper tires. Your dealer can also wheel alignment. provide tire/wheel balancing services to ensure smooth Windshield vehicle operation at all speeds. For safety, appearance, and the Your dealer sells and services best viewing, keep the windshield name brand tires. clean and clear. . Signs of damage include scratches, cracks, and chips. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
284 Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants Usage Fluid/Lubricant Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling System 0 209. Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil 0 204. Hood Latch Assembly, Secondary Lubriplate Lubricant Aerosol (GM Part No. 89021668, in Latch, Pivots, Spring Anchor, and Canada 89021674) or lubricant meeting requirements of NLGI #2 Category Release Pawl LB or GC-LB. Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 19353126, in Canada 19353127). Key Lock Cylinders, Hood and Door Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Hinges Canada 10953474). Weatherstrip Conditioning Weatherstrip lubricant (GM Part No. 3634770, in Canada 10953518) or equivalent. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Service and Maintenance 285 Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter 22753242 A3176C Engine Oil Filter 12690385 PF63E Passenger Compartment Air Filter Base 23393247 CF201 Uplevel 13508023 CF185 Spark Plugs 12622561 41-109 Wiper Blades Driver Side – 60 cm (24 in) 84589112 — Passenger Side – 47.5 cm (19 in) 84589113 — Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
286 Service and Maintenance Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Odometer Date Serviced By Services Performed Reading Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Technical Data 287 Vehicle Identification parts. See “Engine Specifications” Technical Data under Capacities and Specifications 0 Vehicle Identification 288 for the vehicle's engine code. Vehicle Identification Number (VIN) Vehicle Identification Service Parts Number (VIN) ...... 287 Identification Service Parts Identification . . . 287 There may be a large barcode on Vehicle Data the certification label on the center Capacities and pillar that you can scan for the Specifications ...... 288 following information: Engine Drive Belt Routing . . . . 289 . Vehicle Identification This legal identifier is in the front Number (VIN) corner of the instrument panel, on . Model designation the driver side of the vehicle. It can be seen through the windshield from . Paint information outside. The Vehicle Identification . Production options Number (VIN) also appears on the If there is not a large barcode on Vehicle Certification and Service this label, then you will find this Parts labels and certificates of title same information on a label inside and registration. of the glove box or trunk. Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
288 Technical Data Vehicle Data Capacities and Specifications Capacities Application Metric English Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the hood. See your dealer for more information. Engine Cooling System* 9.4 L 9.9 qt Engine Oil with Filter 5.7 L 6.0 qt Fuel Tank 70.0 L 18.5 gal Wheel Nut Torque 150 Y 110 lb ft All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling. *Engine cooling system capacity values are based on the entire cooling system and its components.
Engine Specifications Engine VIN Code Transmission Spark Plug Gap 3.6L V6 Engine (LFX) 3 Automatic 0.95–1.10 mm (0.037– 0.043 in) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Technical Data 289 Engine Specifications (cont'd) Engine VIN Code Transmission Spark Plug Gap Spark plug gaps are preset by the manufacturer. Re-gapping the spark plug is not recommended and can damage the spark plug.
Engine Drive Belt Routing
3.6L V6 Engine Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
290 Customer Information Reporting Safety Defects Customer Information Customer Reporting Safety Defects to Information the United States Government ...... 300 Customer Satisfaction Reporting Safety Defects to Procedure Customer Information the Canadian Your satisfaction and goodwill are Customer Satisfaction Government ...... 301 important to your dealer and to Procedure ...... 290 Reporting Safety Defects to Chevrolet. Normally, any concerns General Motors ...... 301 Customer Assistance with the sales transaction or the Offices ...... 292 Vehicle Data Recording and operation of the vehicle will be Customer Assistance for Text resolved by your dealer's sales or Telephone (TTY) Users . . . . . 293 Privacy Vehicle Data Recording and service departments. Sometimes, Online Owner Center ...... 293 however, despite the best intentions GM Mobility Reimbursement Privacy ...... 302 Cybersecurity ...... 302 of all concerned, misunderstandings Program ...... 294 can occur. If your concern has not Roadside Assistance Event Data Recorders ...... 302 OnStar ...... 303 been resolved to your satisfaction, Program ...... 294 the following steps should be taken: Scheduling Service Infotainment System ...... 304 Appointments ...... 296 STEP ONE : Discuss your concern Courtesy Transportation with a member of dealership Program ...... 296 management. Normally, concerns Collision Damage Repair . . . . . 297 can be quickly resolved at that level. Publication Ordering If the matter has already been Information ...... 299 reviewed with the sales, service, Radio Frequency or parts manager, contact the owner Statement ...... 300 of your dealership or the general manager. STEP TWO : If after contacting a member of dealership management, it appears your concern cannot be Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Customer Information 291 resolved by your dealership without STEP THREE — U.S. Owners : You may contact the BBB Auto Line further help, in the U.S., call the Both General Motors and your Program using the toll-free Chevrolet Customer Assistance dealer are committed to making telephone number or write them at Center at 1-800-222-1020. In sure you are completely satisfied the following address: Canada, call General Motors of with your new vehicle. However, BBB Auto Line Program Canada Customer Care Centre at if you continue to remain unsatisfied BBB National Programs, Inc. 1-800-263-3777 (English), after following the procedure 3033 Wilson Boulevard or 1-800-263-7854 (French). outlined in Steps One and Two, you Suite 600 We encourage you to call the can file with the Better Business Arlington, VA 22201 toll-free number in order to give your Bureau (BBB) Auto Line Program to enforce your rights. Telephone: 1-800-955-5100 inquiry prompt attention. Have the http://www.bbb.org/council/ following information available to The BBB Auto Line Program is an programs-services/ give the Customer Assistance out-of-court program administered dispute-handling-and-resolution/ representative: by BBB National Programs, Inc. to bbb-auto-line settle automotive disputes regarding . Vehicle Identification This program is available in all Number (VIN). This is available vehicle repairs or the interpretation of the New Vehicle Limited 50 states and the District of from the vehicle registration or Columbia. Eligibility is limited by title, or the plate at the top left of Warranty. Although you may be required to resort to this informal vehicle age, mileage, and other the instrument panel and visible factors. General Motors reserves through the windshield. dispute resolution program prior to filing a court action, use of the the right to change eligibility . Dealership name and location. program is free of charge and your limitations and/or discontinue its . Vehicle delivery date and case will generally be heard within participation in this program. present mileage. 40 days. If you do not agree with the STEP THREE — Canadian decision given in your case, you Owners : In the event that you do When contacting Chevrolet, may reject it and proceed with any remember that your concern will not feel your concerns have been other venue for relief available addressed after following the likely be resolved at a dealer's to you. facility. That is why we suggest procedure outlined in Steps One following Step One first. and Two, General Motors of Canada Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
292 Customer Information Company wants you to be aware of The Mediation/Arbitration Program United States and Puerto Rico its participation in a no-charge c/o Customer Care Centre Chevrolet Motor Division Mediation/Arbitration Program. General Motors of Canada Chevrolet Customer Assistance General Motors of Canada Company Center Company has committed to binding Mail Code: CA1-163-005 P.O. Box 33170 arbitration of owner disputes 1908 Colonel Sam Drive Detroit, MI 48232-5170 involving factory-related vehicle Oshawa, Ontario L1H 8P7 www.Chevrolet.com service claims. The program Your inquiry should be accompanied 1-800-222-1020 provides for the review of the facts by the Vehicle Identification 1-800-833-2438 (For Text involved by an impartial third party Number (VIN). arbiter, and may include an informal Telephone Devices (TTYs)) hearing before the arbiter. The Roadside Assistance: program is designed so that the Customer Assistance 1-800-243-8872 entire dispute settlement process, Offices From U.S. Virgin Islands: from the time you file your complaint Chevrolet encourages customers to 1-800-496-9994 to the final decision, should be call the toll-free number for completed in about 70 days. We assistance. However, if a customer Canada believe our impartial program offers wishes to write or e-mail Chevrolet, General Motors of Canada advantages over courts in most the letter should be addressed to: jurisdictions because it is informal, Company quick, and free of charge. Customer Care Centre, Mail Code: CA1-163-005 For further information concerning 1908 Colonel Sam Drive eligibility in the Canadian Motor Oshawa, Ontario L1H 8P7 Vehicle Arbitration Plan (CAMVAP), www.gm.ca call toll-free 1-800-207-0685, or call the General Motors Customer Care 1-800-263-3777 (English) Centre, 1-800-263-3777 (English), 1-800-263-7854 (French) 1-800-263-7854 (French), 1-800-263-3830 (For Text or write to: Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Customer Information 293 Telephone devices (TTYs)) Online Owner Center J : View active recalls by Vehicle Roadside Assistance: Identification Number (VIN). See 1-800-268-6800 Online Owner Experience Vehicle Identification Number (VIN) (U.S.) my.chevrolet.com 0 Overseas 287. The Chevrolet online owner H : Compare and shop for Please contact the local General experience allows access to videos, Motors Business Unit. Chevrolet and OnStar plans and articles, and vehicle health specific services. View GM Card and to your Chevrolet as well as your Customer Assistance for SiriusXM information (if equipped). OnStar Account information all in F Text Telephone (TTY) one place. : Chat with online help representatives. Users Membership Benefits See my.chevrolet.com to register To assist customers who are deaf, E : Download owner’s manuals your vehicle. hard of hearing, or speech-impaired and view vehicle-specific how-to and who use Text Telephones videos. Chevrolet Owner Centre (TTYs), Chevrolet has TTY (Canada) mychevrolet.ca G : View maintenance schedules, equipment available at its Customer alerts, and Vehicle Diagnostic Visit the Chevrolet Owner Centre at Assistance Center. Any TTY user in Information. Schedule service mychevrolet.ca (English) or the U.S. can communicate with appointments. my.chevrolet.ca (French) to access Chevrolet by dialing: similar benefits to the U.S. site. 1-800-833-2438. TTY users in I : View and print dealer-recorded Canada can dial 1-800-263-3830. service records and self-recorded service records. D : Select a preferred dealer and view locations, maps, phone numbers, and hours. r : Track your vehicle’s warranty information. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
294 Customer Information GM Mobility Roadside Assistance Coverage Reimbursement Program Program Services are provided for the duration of the vehicle s powertrain For U.S.-purchased vehicles, call ’ warranty. 1-800-243-8872. (Text Telephone (TTY): 1-888-889-2438.) In the U.S., anyone driving the vehicle is covered. In Canada, a For Canadian-purchased vehicles, person driving the vehicle without call 1-800-268-6800. permission from the owner is not Service is available 24 hours a day, covered. 365 days a year. This program is available to Roadside Assistance is not a part of qualified applicants for cost Calling for Assistance the New Vehicle Limited Warranty. reimbursement, up to certain limits, General Motors North America and of eligible aftermarket adaptive When calling Roadside Assistance, Chevrolet reserve the right to make equipment required for the vehicle, have the following information any changes or discontinue the such as hand controls or a ready: Roadside Assistance program at wheelchair/scooter lift for the . Your name, home address, and any time without notification. vehicle. home telephone number General Motors North America and To learn about the GM Mobility . Telephone number of your Chevrolet reserve the right to limit program, see www.gmmobility.com location services or payment to an owner or or call the GM Mobility Assistance driver if they decide the claims are . Location of the vehicle Center at 1-800-323-9935. Text made too often, or the same type of Telephone (TTY) users, call . Model, year, color, and license claim is made many times. 1-800-833-9935. plate number of the vehicle Services Provided General Motors of Canada also has . Odometer reading, Vehicle a Mobility program. See www.gm.ca Identification Number (VIN), and . Emergency Fuel Delivery: or call 1-800-GM-DRIVE delivery date of the vehicle Delivery of enough fuel for the (800-463-7483) for details. TTY vehicle to get to the nearest . Description of the problem users call 1-800-263-3830. service station. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Customer Information 295 . Lock-Out Service: Service to event, incidental expenses may Services Specific to unlock the vehicle if you are be reimbursed within the Canadian-Purchased Vehicles locked out. A remote unlock may Powertrain warranty period. be available if you have OnStar. Items considered are reasonable . Fuel Delivery: Reimbursement For security reasons, the driver and customary hotel, meals, is up to 7 liters. If available, must present identification rental car, or a vehicle being diesel fuel delivery may be before this service is given. delivered back to the customer, restricted. Propane and other up to 500 miles. fuels are not provided through . Emergency Tow from a Public this service. Road or Highway: Tow to the Services Not Included in . Lock-Out Service: Vehicle nearest Chevrolet dealer for Roadside Assistance warranty service, or if the vehicle registration is required. was in a crash and cannot be . Impound towing caused by . Trip Interruption Benefits and driven. Assistance is not given violation of any laws Assistance: Must be over when the vehicle is stuck in the . Legal fines 150 km from where your trip was sand, mud, or snow. started to qualify. . Mounting, dismounting, . Flat Tire Change: Service to Pre-authorization, original or changing of snow tires, detailed receipts, and a copy of change a flat tire with the spare chains, or other traction devices tire. The spare tire, if equipped, the repair orders are required. must be in good condition and Service is not provided if a vehicle Once authorization has been properly inflated. It is the owner's is in an area that is not accessible received, the Roadside responsibility for the repair or to the service vehicle or is not a Assistance advisor will help to replacement of the tire if it is not regularly traveled or maintained make arrangements and explain covered by the warranty. public road, which includes ice and how to receive payment. winter roads. Off-road use is not . Alternative Service: If . Battery Jump Start: Service to covered. jump start a dead battery. assistance cannot be provided right away, the Roadside . Trip Interruption Benefits and Assistance advisor may give Assistance: If your trip is permission to get local interrupted due to a warranty emergency road service. You will Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
296 Customer Information receive payment, up to $100, If your dealer requests you to bring furnished with each new vehicle after sending the original receipt the vehicle for service, you are provides detailed warranty coverage to Roadside Assistance. urged to do so as early in the work information. Mechanical failures may be day as possible to allow for covered, however any cost for same-day repair. Transportation Options parts and labor for repairs not Warranty service can generally be covered by the warranty are the Courtesy Transportation completed while you wait. However, owner responsibility. Program if you are unable to do so, your dealer may offer the following Scheduling Service To enhance your ownership transportation options: experience, we and our participating Appointments dealers are proud to offer Courtesy Shuttle Service When the vehicle requires warranty Transportation, a customer support This includes one-way or round-trip service, contact your dealer and program for vehicles with the shuttle service within reasonable request an appointment. By Bumper-to-Bumper (Base Warranty time and distance parameters of scheduling a service appointment Coverage period in Canada), your dealer's area. and advising the service consultant extended powertrain, and/or of your transportation needs, your hybrid-specific warranties in both Public Transportation or Fuel dealer can help minimize your the U.S. and Canada. Reimbursement inconvenience. Several Courtesy Transportation If overnight warranty repairs are If the vehicle cannot be scheduled options are available to assist in needed, and public transportation is into the service department reducing inconvenience when used, the expense must be immediately, keep driving it until it warranty repairs are required. supported by original receipts and within the maximum amount allowed can be scheduled for service, Courtesy Transportation is not a unless, of course, the problem is by GM. If U.S. customers arrange part of the New Vehicle Limited their own transportation, limited safety related. If it is, please call Warranty. A separate manual your dealership, let them know this, reimbursement for reasonable fuel entitled “Limited Warranty and and ask for instructions. expenses may be available. Claim Owner Assistance Information” amounts should reflect actual costs Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Customer Information 297 and be supported by original Additional Program Collision Parts receipts. See your dealer for Information Genuine GM Collision parts are new information. All program options, such as shuttle parts made with the same materials Courtesy Rental Vehicle service, may not be available at and construction methods as the parts with which the vehicle was For an overnight warranty repair, the every dealer. Contact your dealer originally built. Genuine GM dealer may provide an available for specific availability. Collision parts are the best choice to courtesy rental vehicle or provide for General Motors reserves the right to ensure that the vehicle's designed reimbursement of a rental vehicle. unilaterally modify, change, appearance, durability, and safety Reimbursement is limited and must or discontinue Courtesy are preserved. The use of Genuine be supported by original receipts as Transportation at any time and to GM parts can help maintain the GM well as a signed and completed resolve all questions of claim New Vehicle Limited Warranty. rental agreement and meet state/ eligibility pursuant to the terms and provincial, local, and rental vehicle conditions described herein at its Recycled original equipment parts provider requirements. sole discretion. may also be used for repair. These Requirements vary and may include parts are typically removed from minimum age requirements, Collision Damage Repair vehicles that were total losses in insurance coverage, credit card, etc. prior crashes. In most cases, the Additional fees such as fuel, rental If the vehicle is involved in a parts being recycled are from vehicle insurance, taxes, levies, collision and it is damaged, have the undamaged sections of the vehicle. usage fees, excessive mileage, damage repaired by a qualified A recycled original equipment GM or rental usage beyond the technician using the proper part may be an acceptable choice to completion of the repair are also equipment and quality replacement maintain the vehicle's originally your responsibility. parts. Poorly performed collision designed appearance and safety repairs diminish the vehicle resale performance; however, the history of It may not be possible to provide a value, and safety performance can these parts is not known. Such parts like vehicle as a courtesy rental. be compromised in subsequent are not covered by the GM New collisions. Vehicle Limited Warranty, and any related failures are not covered by that warranty. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
298 Customer Information Aftermarket collision parts are also Insuring the Vehicle parts. Read the lease carefully, as available. These are made by you may be charged at the end of Protect your investment in the GM companies other than GM and may the lease for poor quality repairs. vehicle with comprehensive and not have been tested for the vehicle. collision insurance coverage. There As a result, these parts may fit If a Crash Occurs are significant differences in the poorly, exhibit premature durability/ quality of coverage afforded by If there has been an injury, call corrosion problems, and may not various insurance policy terms. emergency services for help. Do not perform properly in subsequent Many insurance policies provide leave the scene of a crash until all collisions. Aftermarket parts are not reduced protection to the GM matters have been taken care of. covered by the GM New Vehicle vehicle by limiting compensation for Move the vehicle only if its position Limited Warranty, and any vehicle damage repairs through the use of puts you in danger, or you are failure related to such parts is not aftermarket collision parts. Some instructed to move it by a police covered by that warranty. insurance companies will not officer. Repair Facility specify aftermarket collision parts. Give only the necessary information When purchasing insurance, we to police and other parties involved GM also recommends that you recommend that you ensure that the in the crash. choose a collision repair facility that vehicle will be repaired with GM For emergency towing see meets your needs before you ever original equipment collision parts. need collision repairs. Your dealer Roadside Assistance Program If such insurance coverage is not 0 294. may have a collision repair center available from your current with GM-trained technicians and insurance carrier, consider switching Gather the following information: state-of-the-art equipment, or be to another insurance carrier. able to recommend a collision repair . Driver name, address, and center that has GM-trained If the vehicle is leased, the leasing telephone number technicians and comparable company may require you to have . Driver license number equipment. insurance that ensures repairs with Genuine GM Original Equipment . Owner name, address, and Manufacturer (OEM) parts or telephone number Genuine Manufacturer replacement . Vehicle license plate number Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Customer Information 299 . Vehicle make, model, and original GM parts. Remember, Publication Ordering model year recycled parts will not be covered by Information . Vehicle Identification the GM vehicle warranty. Number (VIN) Insurance pays the bill for the repair, Service Manuals . Insurance company and policy but you must live with the repair. Service manuals have the diagnosis number Depending on your policy limits, and repair information on the your insurance company may engine, transmission, axle, . General description of the initially value the repair using suspension, brakes, electrical damage to the other vehicle aftermarket parts. Discuss this with system, steering system, body, etc. Choose a reputable repair facility the repair professional, and insist on that uses quality replacement parts. Genuine GM parts. Remember, Customer Literature if the vehicle is leased, you may be See “Collision Parts” earlier in this Owner’s manuals are written section. obligated to have the vehicle specifically for owners and are repaired with Genuine GM parts, If the airbag has inflated, see What intended to provide basic even if your insurance coverage operational information about the Will You See after an Airbag does not pay the full cost. Inflates? 0 56. vehicle. The owner’s manual If another party's insurance includes the Maintenance Schedule Managing the Vehicle Damage company is paying for the repairs, for all models. Repair Process you are not obligated to accept a Customer literature publications repair valuation based on that In the event that the vehicle requires available for purchase include insurance company's collision policy damage repairs, GM recommends owner’s manuals, warranty repair limits, as you have no that you take an active role in its manuals, infotainment manuals, and contractual limits with that company. repair. If you have a pre-determined portfolios. Portfolios include an In such cases, you can have control repair facility of choice, take the owner’s manual, warranty manual, of the repair and parts choices as vehicle there, or have it towed there. infotainment manual, if applicable, long as the cost stays within Specify to the facility that any and zip lock bag or pouch. reasonable limits. required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
300 Customer Information Current and Past Models Innovation, Science and Economic Reporting Safety Development (ISED) Canada's Service manuals and customer RSP-100 / ICES-GEN. Defects literature are available for many current and past model year GM Operation is subject to the following vehicles. two conditions: Reporting Safety Defects To order, call 1-800-551-4123 1. The device may not cause to the United States Monday–Friday, 8:00 a.m.–6:00 p.m. harmful interference. Government eastern time 2. The device must accept any If you believe that your vehicle For credit card orders only (VISA, interference received, including has a defect which could cause MasterCard, or Discover), see interference that may cause a crash or could cause injury or Helm, Inc. at: www.helminc.com. undesired operation of the death, you should immediately device. To order by mail, write to: inform the National Highway Changes or modifications to any of Helm, Incorporated Traffic Safety Administration these systems by other than an Attention: Customer Service (NHTSA) in addition to notifying authorized service facility could void 47911 Halyard Drive General Motors. authorization to use this equipment. Plymouth, MI 48170 If NHTSA receives similar Make checks payable in U.S. funds. complaints, it may open an investigation, and if it finds that Radio Frequency a safety defect exists in a group Statement of vehicles, it may order a recall and remedy campaign. This vehicle has systems that operate on a radio frequency that However, NHTSA cannot complies with Part 15/Part 18 of the become involved in individual Federal Communications problems between you, your Commission (FCC) rules and with dealer, or General Motors. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Customer Information 301 To contact NHTSA, you may call www.tc.gc.ca/rappels (French) General Motors of Canada the Vehicle Safety Hotline or write to: Company toll-free at 1-888-327-4236 (TTY: Customer Care Centre, Mail Code: 1-800-424-9153); go to http:// Transport Canada CA1-163-005 www.safercar.gov; or write to: Motor Vehicle Safety Directorate 1908 Colonel Sam Drive Defect Investigations and Oshawa, Ontario L1H 8P7 Administrator, NHTSA Recalls Division 1200 New Jersey Avenue, S.E. 80 Noel Street Washington, D.C. 20590 Gatineau, QC J8Z 0A1 You can also obtain other information about motor vehicle Reporting Safety Defects safety from http:// to General Motors www.safercar.gov. In addition to notifying NHTSA (or Transport Canada) in a situation like Reporting Safety Defects this, notify General Motors. to the Canadian Call 1-800-222-1020, or write: Government Chevrolet Motor Division If you live in Canada, and you Chevrolet Customer Assistance believe that the vehicle has a Center safety defect, notify Transport P.O. Box 33170 Canada immediately, and notify Detroit, MI 48232-5170 General Motors of Canada In Canada, call 1-800-263-3777 Company. Call Transport (English) or 1-800-263-7854 Canada at 1-800-333-0510; (French), or write: go to: www.tc.gc.ca/recalls (English) Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
302 Customer Information Vehicle Data Cybersecurity your vehicle to any unknown or untrusted networks (such as Recording and GM collects information about the Bluetooth, WIFI or similar use of your vehicle including technology). In the event you Privacy operational and safety related suspect any security incident The vehicle has a number of information. We collect this impacting your data or the safe computers that record information information to provide, evaluate, operation of your vehicle, please about the vehicle’s performance and improve, and troubleshoot our stop operating your vehicle and how it is driven or used. For products and services and to contact your dealer. example, the vehicle uses computer develop new products and services. modules to monitor and control The protection of vehicle electronics Event Data Recorders engine and transmission systems and customer data from performance, to monitor the unauthorized outside electronic This vehicle is equipped with an conditions for airbag deployment access or control is important to event data recorder (EDR). The and deploy them in a crash, and, GM. GM maintains appropriate main purpose of an EDR is to if equipped, to provide antilock security standards, practices, record, in certain crash or near braking to help the driver control the guidelines and controls aimed at crash-like situations, such as an air vehicle. These modules may store defending the vehicle and the bag deployment or hitting a road data to help the dealer technician vehicle service ecosystem against obstacle, data that will assist in service the vehicle or to help GM unauthorized electronic access, understanding how a vehicle’s improve safety or features. Some detecting possible malicious activity systems performed. The EDR is modules may also store data about in related networks, and responding designed to record data related to how the vehicle is operated, such as to suspected cybersecurity incidents vehicle dynamics and safety rate of fuel consumption or average in a timely, coordinated and effective systems for a short period of time, speed. These modules may retain manner. Security incidents could typically 30 seconds or less. The personal preferences, such as radio impact your safety or compromise EDR in this vehicle is designed to presets, seat positions, and your private data. To minimize record such data as: temperature settings. security risks, please do not connect . How various systems in your your vehicle electronic systems to vehicle were operating; unauthorized devices or connect Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Customer Information 303 . Whether or not the driver and To read data recorded by an EDR, OnStar passenger safety belts were special equipment is required, and buckled/fastened; access to the vehicle or the EDR is If the vehicle is equipped with OnStar and has an active service . How far (if at all) the driver was needed. In addition to the vehicle manufacturer, other parties, such as plan, additional data may be depressing the accelerator and/ collected and transmitted through or brake pedal; and, law enforcement, that have the special equipment, can read the the OnStar system. This includes . How fast the vehicle was information if they have access to information about the vehicle’s traveling. the vehicle or the EDR. operation; collisions involving the vehicle; the use of the vehicle and These data can help provide a GM will not access these data or its features, including infotainment; better understanding of the share it with others except: with the and the location and approximate circumstances in which crashes and consent of the vehicle owner or, GPS speed of the vehicle. Refer to injuries occur. if the vehicle is leased, with the the OnStar Terms and Conditions Note consent of the lessee; in response and Privacy Statement on the EDR data are recorded by your to an official request by police or OnStar website. vehicle only if a non-trivial crash similar government office; as part of GM's defense of litigation through See OnStar Additional Information situation occurs; no data are 0 307. recorded by the EDR under normal the discovery process; or, as driving conditions and no personal required by law. Data that GM data (e.g., name, gender, age, and collects or receives may also be crash location) are recorded. used for GM research needs or may However, other parties, such as law be made available to others for enforcement, could combine the research purposes, where a need is EDR data with the type of shown and the data is not tied to a personally identifying data routinely specific vehicle or vehicle owner. acquired during a crash investigation. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
304 Customer Information Infotainment System If the vehicle is equipped with a navigation system as part of the infotainment system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. See the infotainment manual for information on stored data and for deletion instructions. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
OnStar 305 OnStar Overview Terms, Privacy Statement, and OnStar Software Terms for more details including system limitations at OnStar Overview www.onstar.com (U.S.) or www.onstar.ca (Canada). OnStar Overview ...... 305 The OnStar system status light is OnStar Services next to the OnStar buttons. If the Emergency ...... 306 status light is: Security ...... 307 = Voice Command Button . Solid Green: System is ready. OnStar Additional Information . Flashing Green: On a call. OnStar Additional Q Blue OnStar Button Information ...... 307 > Red Emergency Button . Red: Indicates a problem. This vehicle may be equipped with a . Off: System is off. Press Q comprehensive, in-vehicle system twice to speak with an OnStar that can connect to an OnStar Advisor. Advisor for Emergency, Security, Navigation, Connections, and Press Q or call 1-888-4ONSTAR Diagnostics Services. OnStar (1-888-466-7827) to speak to an services may require a paid service Advisor. plan and data plan. OnStar requires Functionality of the Voice Command the vehicle battery and electrical button may vary by vehicle and system, cellular service, and GPS region. satellite signals to be available and operating. OnStar acts as a link to existing emergency service providers. OnStar may collect information about you and your vehicle, including location information. See OnStar User Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
306 OnStar Press = to: Press > to get a priority connection OnStar Services . Open the OnStar app on the to an OnStar Advisor available 24/ infotainment display. See the 7 to: Emergency infotainment manual for . Get help for an emergency. Emergency Services require an information on how to use the . Be a Good Samaritan or active safety and security plan. With OnStar app. respond to an AMBER Alert. Automatic Crash Response, built-in Or . Get assistance in severe sensors can automatically alert a . Give OnStar Turn-by-Turn weather or other crisis situations specially trained OnStar Advisor Navigation voice commands. and find evacuation routes. who is immediately connected in to the vehicle to help. . Obtain and customize the Wi-Fi hotspot name or SSID and Press > for a priority connection to password, if equipped. an OnStar Advisor who can contact emergency service providers, direct Press Q to connect to an them to your exact location, and Advisor to: relay important information. . Verify account information or With OnStar Crisis Assist, specially update contact information. trained Advisors are available . Get driving directions. 24 hours a day, 7 days a week, to provide a central point of contact, . Receive a Diagnostic check of assistance, and information during a the vehicle's key operating crisis. systems. With Roadside Assistance, Advisors . Receive Roadside Assistance. can locate a nearby service provider . Manage Wi-Fi Settings, to help with a flat tire, a battery if equipped. jump, or an empty gas tank. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
OnStar 307 Security OnStar Additional Reactivation for Subsequent Owners If equipped, OnStar provides these Information services: Press Q and follow the prompts to In-Vehicle Audio Messages . With Stolen Vehicle Assistance, speak to an Advisor as soon as OnStar Advisors can use GPS to Audio messages may play important possible. The Advisor will update pinpoint the vehicle and help information at the following times: vehicle records and explain OnStar or connected service options. authorities quickly recover it. . Prior to vehicle purchase. Press . With Remote Ignition Block, Q to set up an account. How OnStar Service Works if equipped, OnStar can block . After change in ownership and Automatic Crash Response, the engine from being restarted. at 90 days. Emergency Services, Crisis Assist, . With Stolen Vehicle Slowdown, Stolen Vehicle Assistance, Remote if equipped, OnStar can work Transferring Service Services, and Roadside Assistance with law enforcement to Press Q to request account transfer are available on most vehicles. Not gradually slow the vehicle down. eligibility information. The Advisor all OnStar services are available everywhere or on all vehicles. For Theft Alarm Notification can cancel or change account information. more information, a full description If equipped, if the doors are locked of OnStar services, system and the vehicle alarm sounds, a Selling/Transferring the limitations, and OnStar User Terms, notification by text, e-mail, or phone Vehicle Privacy Statement, and Software call will be sent. If the vehicle is Terms: Call 1-888-4ONSTAR stolen, an OnStar Advisor can work (1-888-466-7827) immediately to . Call 1-888-4ONSTAR with authorities to recover the terminate your OnStar or connected (1-888-466-7827). vehicle. services if the vehicle is disposed . See www.onstar.com (U.S.). of, sold, transferred, or if the lease ends. . See www.onstar.ca (Canada). . Call TTY 1-877-248-2080. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
308 OnStar . Press Q to speak with an to the vehicle in a crash, or wireless access to all OnStar services, Advisor. phone network congestion or except Virtual Advisor and OnStar jamming — may prevent service. Turn-by-Turn Navigation. OnStar or connected services cannot work unless the vehicle is in See Radio Frequency Statement If equipped, TTY mode can be 0 a place where OnStar has an 300. turned on or off by touching agreement with a wireless service Settings, then Apps, and then Services for People with Phone. When TTY mode is on, provider for service in that area. The Disabilities wireless service provider must also phone calls can be made or have coverage, network capacity, Advisors provide services to help received with OnStar using the reception, and technology with physical disabilities and infotainment display. compatible with OnStar or medical conditions. OnStar Personal Identification connected services. Service Q Number (PIN) involving location information about Press to help: the vehicle cannot work unless GPS . Locate a gas station with an A PIN is needed to access some signals are available, unobstructed, attendant to pump gas. OnStar services. The PIN will need and compatible with the OnStar to be changed the first time when . Find a hotel, restaurant, etc., hardware. OnStar or connected speaking with an Advisor. To that meets accessibility needs. services may not work if the OnStar change the OnStar PIN, contact an equipment is not properly installed . Provide directions to the closest OnStar Advisor by pressing Q or or it has not been properly hospital or pharmacy in urgent calling 1-888-4ONSTAR. maintained. If equipment or software situations. is added, connected, or modified, Warranty TTY Users OnStar or connected services may OnStar equipment may be not work. Other problems beyond OnStar has the ability to warranted as part of the vehicle the control of OnStar — such as communicate to deaf, warranty. hills, tall buildings, tunnels, weather, hard-of-hearing, or speech-impaired electrical system design and customers while in the vehicle. The architecture of the vehicle, damage available dealer-installed TTY system can provide in-vehicle Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
OnStar 309 Languages call OnStar. However, OnStar may come on. Press Q to try the could have difficulty identifying The vehicle can be programmed to call again or try again after driving a the exact location. respond in multiple languages. few miles into another cellular area. Press Q and ask for an Advisor. . In emergency situations, OnStar Vehicle and Power Issues Advisors are available in English, can use the last stored GPS Spanish, and French. Available location to send to emergency OnStar services require a vehicle languages may vary by country. responders. electrical system, wireless service, and GPS satellite technologies to be A temporary loss of GPS can cause available and operating for features Potential Issues loss of the ability to send a to function properly. These systems OnStar cannot perform Remote Turn-by-Turn Navigation route. The may not operate if the battery is Door Unlock or Stolen Vehicle Advisor may give a verbal route or discharged or disconnected. Assistance after the vehicle has may ask for a call back after the been off continuously for 10 days vehicle is driven into an open area. Add-on Electrical Equipment without an ignition cycle. If the vehicle has not been started for Cellular and GPS Antennas The OnStar system is integrated into the electrical architecture of the 10 days, OnStar can contact Cellular reception is required for vehicle. Do not add any electrical Roadside Assistance or a locksmith OnStar to send remote signals to equipment. See Add-On Electrical to help gain access to the vehicle. the vehicle. Do not place items over Equipment 0 197. Added electrical or near the antenna to prevent equipment may interfere with the Global Positioning blocking cellular and GPS signal operation of the OnStar system and System (GPS) reception. cause it to not operate. . Obstruction of the GPS can Unable to Connect to OnStar occur in a large city with tall Vehicle Software Updates buildings; in parking garages; Message OnStar or GM may remotely deliver around airports; in tunnels and If there is limited cellular coverage software updates or changes to the underpasses; or in an area with or the cellular network has reached vehicle without further notice or very dense trees. If GPS signals maximum capacity, this message consent. These updates or changes are not available, the OnStar may enhance or maintain safety, system should still operate to Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
310 OnStar security, or the operation of the Privacy libcurl: vehicle or the vehicle systems. The complete OnStar Privacy COPYRIGHT AND PERMISSION Software updates or changes may Statement may be found at NOTICE affect or erase data or settings that www.onstar.com (U.S.), are stored in the vehicle, such as Copyright (c) 1996 - 2010, Daniel or www.onstar.ca (Canada). We saved navigation destinations or Stenberg,
OnStar 311 OTHERWISE, ARISING FROM, Gordon, Ian Gorman, Chris 1. Redistributions of source code OUT OF OR IN CONNECTION Herborth, Dirk Haase, Greg Hartwig, must retain the above copyright WITH THE SOFTWARE OR THE Robert Heath, Jonathan Hudson, notice, definition, disclaimer, USE OR OTHER DEALINGS IN Paul Kienitz, David Kirschbaum, and this list of conditions. THE SOFTWARE. Johnny Lee, Onno van der Linden, 2. Redistributions in binary form Except as contained in this notice, Igor Mandrichenko, Steve P. Miller, (compiled executables) must the name of a copyright holder shall Sergio Monesi, Keith Owens, reproduce the above copyright not be used in advertising or George Petrov, Greg Roelofs, Kai notice, definition, disclaimer, otherwise to promote the sale, use Uwe Rommel, Steve Salisbury, and this list of conditions in or other dealings in this Software Dave Smith, Steven M. Schweda, documentation and/or other without prior written authorization of Christian Spieler, Cosmin Truta, materials provided with the the copyright holder. Antoine Verheijen, Paul von Behren, distribution. The sole exception Rich Wales, Mike White. to this condition is redistribution unzip: This software is provided “as is,” of a standard UnZipSFX binary This is version 2005-Feb-10 of the without warranty of any kind, (including SFXWiz) as part of a Info-ZIP copyright and license. The express or implied. In no event shall self-extracting archive; that is definitive version of this document Info-ZIP or its contributors be held permitted without inclusion of should be available at ftp:// liable for any direct, indirect, this license, as long as the ftp.info-zip.org/pub/infozip/ incidental, special or consequential normal SFX banner has not license.html indefinitely. damages arising out of the use of or been removed from the binary Copyright (c) 1990-2005 Info-ZIP. All inability to use this software. or disabled. rights reserved. Permission is granted to anyone to 3. Altered versions–including, but For the purposes of this copyright use this software for any purpose, not limited to, ports to new including commercial applications, operating systems, existing and license, “Info-ZIP” is defined as the following set of individuals: and to alter it and redistribute it ports with new graphical freely, subject to the following interfaces, and dynamic, Mark Adler, John Bush, Karl Davis, restrictions: shared, or static library Harald Denker, Jean-Michel Dubois, versions–must be plainly Jean-loup Gailly, Hunter Goatley, Ed marked as such and must not Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
312 OnStar be misrepresented as being the original source. Such altered versions also must not be misrepresented as being Info-ZIP releases–including, but not limited to, labeling of the altered versions with the names “Info-ZIP” (or any variation thereof, including, but not limited to, different capitalizations), “Pocket UnZip,”“WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP URL(s). 4. Info-ZIP retains the right to use the names “Info-ZIP,”“Zip,” “UnZip,”“UnZipSFX,”“WiZ,” “Pocket UnZip,”“Pocket Zip,” and “MacZip” for its own source and binary releases. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Connected Services 313 Connected Connected Services OnStar app on the infotainment display. For other vehicles press = Services Navigation as follows. Navigation requires a specific Cancel Route Connected Services OnStar or connected service plan. 1. Press =. System responds: Navigation ...... 313 Press Q to receive Turn-by-Turn “OnStar ready,” then a tone. Connections ...... 314 Diagnostics ...... 315 directions or have them sent to the 2. Say “Cancel route.” System vehicle’s navigation screen, responds: “Do you want to if equipped. cancel directions?” Turn-by-Turn Navigation 3. Say “Yes.” System responds: “OK, request completed, thank 1. Press Q to connect to an you, goodbye.” Advisor. Route Preview 2. Request directions to be downloaded to the vehicle. 1. Press =. System responds: 3. Follow the voice-guided “OnStar ready,” then a tone. commands. 2. Say “Route preview.” System responds with the next three Using Voice Commands maneuvers. During a Planned Route Repeat Functionality of the Voice Command button, if equipped, may vary by 1. Press =. System responds: vehicle and region. For some “OnStar ready,” then a tone. vehicles, press = to open the Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
314 Connected Services 2. Say “Repeat.” System See www.onstar.com (U.S.) or Wi-Fi Hotspot (If Equipped) responds with the last direction www.onstar.ca (Canada). The vehicle may have a built-in given, then responds with Wi-Fi hotspot that provides access “OnStar ready,” then a tone. Connections to the Internet and web content at Get My Destination The following services help with 4G LTE speed. Up to seven mobile staying connected. devices can be connected. A data 1. Press =. System responds: plan is required. Use the in-vehicle “OnStar ready,” then a tone. For coverage maps, see controls only when it is safe to www.onstar.com (U.S.) or do so. 2. Say “Get my destination.” www.onstar.ca (Canada). System responds with the 1. To retrieve Wi-Fi hotspot address and distance to the Ensuring Security information, press = to open destination, then responds with . Change the default passwords the OnStar app on the “OnStar ready,” then a tone. for the Wi-Fi hotspot and infotainment display, then Send Destination to Vehicle myChevrolet mobile application. select Wi-Fi Hotspot. On some Make these passwords different vehicles, touch Wi-Fi or Wi-Fi Directions can be sent to the from each other and use a Settings on the screen. vehicle’s navigation screen, combination of letters, numbers, 2. The Wi-Fi settings will display if equipped. and symbols to increase the the Wi-Fi hotspot name (SSID), security. Press Q, then ask the Advisor to password, and on some download directions to the vehicle’s . Change the default name of the vehicles, the connection type navigation system, if equipped. After SSID (Service Set Identifier). (no Internet connection, 3G, the call ends, the navigation screen This is your network’s name that 4G, 4G LTE), and signal quality will provide prompts to begin driving is visible to other wireless (poor, good, excellent). directions. Routes that are sent to devices. Choose a unique name 3. To change the SSID or the navigation screen can only be and avoid family names or canceled through the navigation vehicle descriptions. password, press Q or call system. 1-888-4ONSTAR to connect with an Advisor. On some Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Connected Services 315 vehicles, the SSID and . Check the vehicle’s fuel level, oil factory-installed remote start, and password can be changed in life, or tire pressure, power locks are required. Data rates the Wi-Fi Hotspot menu. if factory-equipped with the Tire apply. See www.onstar.com for Pressure Monitor System. details and system limitations. After initial set-up, your vehicle’s Wi-Fi hotspot will connect . Send destinations to the vehicle. Remote Services automatically to your mobile . Locate the vehicle on a map Contact an OnStar Advisor to devices. Manage data usage by (U.S. market only). turning Wi-Fi on or off on your unlock the doors or sound the horn mobile device, using the . Turn the vehicle's Wi-Fi hotspot and flash the lamps. myChevrolet mobile app, or by on/off, manage settings, and Marketplace contacting an OnStar Advisor. On monitor data consumption, some vehicles, Wi-Fi can also be if equipped. OnStar Advisors can provide offers from restaurants and retailers on managed from the Wi-Fi . Locate a dealer and schedule your route, help locate hotels, Hotspot menu. service. or book a room. These services MyChevrolet Mobile App (If . Request roadside assistance. vary by market. Available) . Set a parking reminder with pin Download the myChevrolet mobile drop, take a photo, make a note, Diagnostics app to compatible Apple and and set a timer. By monitoring and reporting on the Android smartphones. Chevrolet vehicle's key systems, OnStar users can access the following . Connect with Chevrolet on social media. Advanced Diagnostics, if equipped, services from a smartphone: provides a way to keep up on . Remotely start/stop the vehicle, Features are subject to change. For maintenance. Capabilities vary by if factory-equipped. myChevrolet mobile app information model. See www.onstar.com for and compatibility, see details and system limitations. . Lock/unlock doors, if equipped my.chevrolet.com. with automatic locks. Features are subject to change. For An active OnStar or connected updates on feature capabilities, see . Activate the horn and lamps. service plan may be required. my.chevrolet.com. Message and A compatible device, data rates may apply. Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
316 Index Index A Airbag System (cont'd) Accessories and Where Are the Airbags? ...... 53 Modifications ...... 200 Airbags Accessory Power ...... 155 Adding Equipment to the Adaptive Cruise Control ...... 167 Vehicle ...... 62 Add-On Electrical Equipment . . . 197 Passenger Status Indicator . . . 101 Additional Information Readiness Light ...... 101 OnStar ...... 307 Servicing Airbag-Equipped Additional Maintenance Vehicles ...... 62 and Care ...... 281 System Check ...... 51 Adjustments Alarm Lumbar, Front Seats ...... 36 Vehicle Security ...... 21 Air Cleaner/Filter, Engine ...... 208 Alert Air Conditioning ...... 133 Lane Change ...... 182 Air Filter, Passenger Side Blind Zone (SBZA) ...... 181 Compartment ...... 138 All-Season Tires ...... 232 Air Vents ...... 137 Antilock Brake System (ABS) . . . 161 Airbag System Warning Light ...... 106 Check ...... 63 Appearance Care How Does an Airbag Exterior ...... 264 Restrain? ...... 56 Interior ...... 269 Passenger Sensing System . . . .57 Assistance Program, What Makes an Airbag Roadside ...... 294 Inflate? ...... 55 Assistance Systems for What Will You See after an Driving ...... 178 Airbag Inflates? ...... 56 Assistance Systems for When Should an Airbag Parking and Backing ...... 176 Inflate? ...... 54 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Index 317 Automatic Braking (cont'd) California Dimming Mirrors ...... 24 Automatic Perchlorate Materials Door Locks ...... 18 Emergency (AEB) ...... 180 Requirements ...... 200 Emergency Braking (AEB) . . . . 180 Break-In, New Vehicle ...... 151 California Headlamp System ...... 127 Bulb Replacement Proposition Transmission ...... 158 Halogen Bulbs ...... 221 65 Warning ...... 199,216, 259, Transmission Fluid ...... 207 Headlamp Aiming ...... 220 Back Cover Automatic Transmission Headlamps ...... 221 Canadian Vehicle Owners ...... 2 Manual Mode ...... 160 Headlamps, Front Turn Capacities and Shift Lock Control Function Signal, Sidemarker, and Specifications ...... 288 Check ...... 217 Parking Lamps ...... 221 Carbon Monoxide High Intensity Discharge B Engine Exhaust ...... 157 (HID) Lighting ...... 221 Trunk ...... 20 Battery License Plate Lamps ...... 224 Winter Driving ...... 145 Exterior Lighting Battery Taillamps, Turn Signal, Cargo Saver ...... 131 Stoplamps, and Back-up Management System ...... 86 Load Management ...... 130 Lamps ...... 223 Caution, Danger, and Warning . . . . 2 Power Protection ...... 131 Buying New Tires ...... 247 Center Console Storage ...... 85 Battery - North America . . . .216, 259 Chains, Tire ...... 251 Blade Replacement, Wiper . . . . . 218 C Charging Brake Calibration ...... 91 Wireless ...... 92 Parking, Electric ...... 161 Charging System Light ...... 102 System Warning Light ...... 104 Check Brakes ...... 214 Engine Light (Malfunction Antilock ...... 161 Indicator) ...... 103 Assist ...... 163 Child Restraints Fluid ...... 215 Infants and Young Children . . . . .65 Braking ...... 142 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
318 Index Child Restraints (cont'd) Control of a Vehicle ...... 142 Data Collection Lower Anchors and Tethers Convenience Net ...... 87 Infotainment System ...... 304 for Children ...... 70 Convex Mirrors ...... 23 OnStar ...... 303 Older Children ...... 64 Coolant Data Recorders, Event ...... 302 Securing ...... 78, 80 Engine Temperature Gauge . . 100 Daytime Running Systems ...... 68 Cooling ...... 133 Lamps (DRL) ...... 126 Circuit Breakers ...... 226 Cooling System ...... 209 Defensive Driving ...... 141 Cleaning Courtesy Lamps ...... 128 Delayed Locking ...... 18 Exterior Care ...... 264 Courtesy Transportation Diagnostics Interior Care ...... 269 Program ...... 296 Connected Services ...... 315 Climate Control Systems Cruise Control ...... 165 Distracted Driving ...... 140 Dual Automatic ...... 133 Light ...... 109 Dome Lamps ...... 129 Clock ...... 91 Cruise Control, Adaptive ...... 167 Door Cluster, Instrument ...... 96 Cupholders ...... 85 Ajar Light ...... 110 Collision Damage Repair ...... 297 Customer Assistance ...... 293 Delayed Locking ...... 18 Compact Spare Tire ...... 258 Offices ...... 292 Locks ...... 16 Compartments Text Telephone (TTY) Power Locks ...... 18 Storage ...... 84 Users ...... 293 Drive Belt Routing, Engine ...... 289 Compass ...... 91 Customer Information Driver Assistance Systems . . . . . 174 Connected Services Publications Ordering Driver Information Connections ...... 314 Information ...... 299 Center (DIC) ...... 110 Diagnostics ...... 315 Customer Satisfaction Driving Navigation ...... 313 Procedure ...... 290 Assistance Systems ...... 178 Connections Cybersecurity ...... 302 Better Fuel Economy ...... 140 Connected Services ...... 314 D Characteristics and Control Towing Tips ...... 189 Damage Repair, Collision ...... 297 Traction and Electronic Defensive ...... 141 Danger, Warning, and Caution . . . . 2 Stability ...... 163 Drunk ...... 141 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Index 319 Driving (cont'd) Engine (cont'd) F Hill and Mountain Roads ...... 145 Check Light (Malfunction Filter, If the Vehicle is Stuck ...... 147 Indicator) ...... 103 Engine Air Cleaner ...... 208 Loss of Control ...... 143 Compartment Overview ...... 203 Flash-to-Pass ...... 126 Off-Road Recovery ...... 143 Coolant Temperature Flashers, Hazard Warning ...... 127 Vehicle Load Limits ...... 147 Gauge ...... 100 Flat Tire ...... 252 Wet Roads ...... 144 Cooling System ...... 209 Changing ...... 253 Winter ...... 145 Drive Belt Routing ...... 289 FlexFuel Dual Automatic Climate Exhaust ...... 157 E85 ...... 186 Control System ...... 133 Heater ...... 154 Floor Mats ...... 272 E Oil Life System ...... 206 Fluid Oil Pressure Light ...... 108 E85 or FlexFuel ...... 186 Automatic Transmission ...... 207 Overheated Protection Electric Parking Brake ...... 161 Brakes ...... 215 Operating Mode ...... 213 Electric Parking Brake Light . . . . 105 Washer ...... 214 Overheating ...... 212 Electrical Equipment, Folding Mirrors ...... 24 Power Messages ...... 113 Add-On ...... 197 Forward Collision Alert Running While Parked ...... 157 Electrical System (FCA) System ...... 178 Starting ...... 153 Engine Compartment Fuse Frequency Statement Entry Lighting ...... 130 Block ...... 226 Radio ...... 300 Equipment, Towing ...... 195 Fuses and Circuit Breakers . . . 226 Front Seats Event Data Recorders ...... 302 Instrument Panel Fuse Adjustment ...... 34 Exit Lighting ...... 130 Block ...... 229 Heated and Ventilated ...... 40 Extended Parking ...... 157 Overload ...... 225 Fuel Extender, Seat Belt ...... 50 Emergency Additives ...... 186 Exterior Lamp Controls ...... 125 OnStar ...... 306 Economy, Driving for Better . . . 140 Exterior Lamps Off Reminder . . . 126 Engine Filling a Portable Fuel Exterior Lighting Battery Air Cleaner/Filter ...... 208 Container ...... 189 Saver ...... 131 Filling the Tank ...... 187 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
320 Index Fuel (cont'd) General Information Heated Foreign Countries ...... 186 Service and Maintenance . . . . . 274 Steering Wheel ...... 89 Gauge ...... 99 Towing ...... 189 Heated and Ventilated Front Low Fuel Warning Light ...... 108 Vehicle Care ...... 199 Seats ...... 40 Prohibited Fuels ...... 186 Glove Box ...... 85 Heated Mirrors ...... 24 Recommended ...... 185 GM Mobility Reimbursement Heater Top Tier ...... 185 Program ...... 294 Engine ...... 154 Fuses H Heating ...... 133 Engine Compartment Fuse High Voltage Devices and Halogen Bulbs ...... 221 Block ...... 226 Wiring ...... 225 Hazard Warning Flashers ...... 127 Fuses and Circuit Breakers . . . 226 High-Beam On Light ...... 109 Head Restraints ...... 31 Instrument Panel Fuse High-Speed Operation ...... 240 Headlamps Block ...... 229 Hill and Mountain Roads ...... 145 Aiming ...... 220 Hill Start Assist (HSA) ...... 163 G Automatic ...... 127 Hood ...... 201 Garage Door Opener ...... 121 Bulb Replacement ...... 221 Horn ...... 89 Programming ...... 121 Daytime Running How to Wear Seat Belts Gas Strut(s) ...... 219 Lamps (DRL) ...... 126 Properly ...... 44 Gauges Flash-to-Pass ...... 126 HVAC ...... 133 Engine Coolant Headlamps, Front Turn Temperature ...... 100 Signal, Sidemarker, and I Fuel ...... 99 Parking Lamps ...... 221 Ignition Positions ...... 151 Odometer ...... 98 High Intensity Discharge Immobilizer ...... 22 Speedometer ...... 98 (HID) Lighting ...... 221 Indicator Tachometer ...... 98 High-Beam On Light ...... 109 Vehicle Ahead ...... 106 Trip Odometer ...... 98 High/Low Beam Changer . . . . . 126 Infants and Young Children, Warning Lights and Lamps On Reminder ...... 109 Restraints ...... 65 Indicators ...... 95 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Index 321 Information Lamps (cont'd) Lights (cont'd) Publication Ordering ...... 299 Exterior Lighting Battery Antilock Brake System Infotainment ...... 132 Saver ...... 131 (ABS) Warning ...... 106 Infotainment System ...... 304 License Plate ...... 224 Brake System Warning ...... 104 Instrument Cluster ...... 96 Malfunction Indicator Charging System ...... 102 Instrument Panel (Check Engine) ...... 103 Check Engine (Malfunction Storage Area ...... 84 On Reminder ...... 109 Indicator) ...... 103 Instrument Panel Overview ...... 5 Reading ...... 129 Cruise Control ...... 109 Interior Rearview Mirrors ...... 25 Lane Change Alert (LCA) ...... 182 Door Ajar ...... 110 Introduction ...... 2 Lane Departure Electric Parking Brake ...... 105 Warning (LDW) ...... 184 Engine Oil Pressure ...... 108 J Lane Departure Warning Flash-to-Pass ...... 126 Jump Starting - North Light ...... 106 High-Beam On ...... 109 America ...... 259 Lap-Shoulder Belt ...... 46 High/Low Beam Changer . . . . . 126 K LATCH System Lane Departure Warning ...... 106 Keyless Entry Replacing Parts after a Low Fuel Warning ...... 108 Remote (RKE) System ...... 8 Crash ...... 78 Seat Belt Reminders ...... 100 Keys ...... 7 LATCH, Lower Anchors and Security ...... 109 L Tethers for Children ...... 70 Service Electric Parking Labeling, Tire Sidewall ...... 234 LED Lighting ...... 221 Brake ...... 105 Lamps Lighting StabiliTrak OFF ...... 107 Courtesy ...... 128 Entry ...... 130 Tire Pressure ...... 108 Daytime Running (DRL) ...... 126 Exit ...... 130 Traction Control System Dome ...... 129 Illumination Control ...... 128 (TCS)/StabiliTrak ...... 107 Exterior Controls ...... 125 LED ...... 221 Traction Off ...... 106 Exterior Lamps Off Lights Locks Reminder ...... 126 Airbag Readiness ...... 101 Automatic Door ...... 18 Delayed Locking ...... 18 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
322 Index Locks (cont'd) Messages (cont'd) Oil (cont'd) Door ...... 16 Vehicle Speed ...... 113 Engine Oil Life System ...... 206 Lockout Protection ...... 19 Mirrors Pressure Light ...... 108 Power Door ...... 18 Automatic Dimming ...... 24 Older Children, Restraints ...... 64 Safety ...... 19 Automatic Dimming Online Owner Center ...... 293 Loss of Control ...... 143 Rearview ...... 25 OnStar ...... 303 Low Fuel Warning Light ...... 108 Convex ...... 23 OnStar Additional Low-Profile Tires ...... 233 Folding ...... 24 Information ...... 307 Lower Anchors and Tethers Heated ...... 24 OnStar Emergency ...... 306 for Children (LATCH Manual Rearview ...... 25 OnStar Overview ...... 305 System) ...... 70 Power ...... 24 OnStar Security ...... 307 Lumbar Adjustment ...... 36 Tilt in Reverse ...... 24 Operating Mode Front Seats ...... 36 Mirrors, Interior Rearview ...... 25 Overheated Engine M Monitor System, Tire Protection ...... 213 Pressure ...... 241 Outlets Maintenance Power ...... 92 Records ...... 286 N Overheated Engine Maintenance and Care Navigation Protection Operating Mode . . . . 213 Additional ...... 281 Connected Services ...... 313 Overheating, Engine ...... 212 Maintenance Schedule ...... 276 Net, Convenience ...... 87 Overview Recommended Fluids and New Vehicle Break-In ...... 151 Instrument Panel ...... 5 Lubricants ...... 284 O Malfunction Indicator Lamp . . . . . 103 Odometer ...... 98 P Manual Mode ...... 160 Park Trip ...... 98 Memory Seats ...... 37 Shifting Out of ...... 156 Off-Road Messages Park Assist ...... 176 Recovery ...... 143 Engine Power ...... 113 Oil Vehicle ...... 112 Engine ...... 204 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Index 323 Parking Program Remote Keyless Entry (RKE) Brake and P (Park) Courtesy Transportation ...... 296 System ...... 8 Mechanism Check ...... 218 Prohibited Fuels ...... 186 Remote Vehicle Start ...... 14 Extended ...... 157 Proposition Replacement Parts Over Things That Burn ...... 156 65 Warning, Airbags ...... 63 Parking or Backing California ...... 199,216, 259, Maintenance ...... 285 Assistance Systems ...... 176 Back Cover Replacing Airbag System ...... 63 Passenger Airbag Status Publication Ordering Replacing LATCH System Indicator ...... 101 Information ...... 299 Parts after a Crash ...... 78 Passenger Compartment Air R Replacing Seat Belt System Filter ...... 138 Parts after a Crash ...... 51 Radio Frequency Statement . . . . 300 Passenger Sensing System . . . . . 57 Reporting Safety Defects Reading Lamps ...... 129 Perchlorate Materials Canadian Government ...... 301 Rear Seats ...... 42 Requirements, California ...... 200 General Motors ...... 301 Rear Vision Camera (RVC) . . . . . 176 Personalization U.S. Government ...... 300 Rearview Mirrors ...... 25 Vehicle ...... 113 Restraints Automatic Dimming ...... 25 Power Where to Put ...... 69 Reclining Seatbacks ...... 36 Door Locks ...... 18 Retained Accessory Recommended Mirrors ...... 24 Power (RAP) ...... 155 Fuel ...... 185 Outlets ...... 92 Reverse Tilt Mirrors ...... 24 Recommended Fluids and Protection, Battery ...... 131 Roads Lubricants ...... 284 Retained Accessory (RAP) . . . 155 Driving, Wet ...... 144 Records Seat Adjustment ...... 35 Roadside Assistance Maintenance ...... 286 Windows ...... 26 Program ...... 294 Recreational Vehicle Towing . . . . 262 Pregnancy, Using Seat Belts . . . . 49 Roof Reimbursement Program, Privacy Sunroof ...... 28 GM Mobility ...... 294 Vehicle Data Recording ...... 302 Rotation, Tires ...... 245 Routing, Engine Drive Belt ...... 289 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
324 Index Running the Vehicle While Seats (cont'd) Side Blind Zone Alert (SBZA) . . . 181 Parked ...... 157 Reclining Seatbacks ...... 36 Signals, Turn and Securing Child Restraints . . . . 78, 80 S Lane-Change ...... 128 Security Spare Tire Safety Defects Reporting Light ...... 109 Compact ...... 258 Canadian Government ...... 301 OnStar ...... 307 Special Application Services . . . . 281 General Motors ...... 301 Vehicle ...... 21 Specifications and U.S. Government ...... 300 Vehicle Alarm ...... 21 Capacities ...... 288 Safety Locks ...... 19 Service ...... 138 Speedometer ...... 98 Safety System Check ...... 50 Accessories and StabiliTrak Scheduling Appointments ...... 296 Modifications ...... 200 OFF Light ...... 107 Seat Belts ...... 43 Doing Your Own Work ...... 200 Start Assist, Hill ...... 163 Care ...... 50 Maintenance Records ...... 286 Start Vehicle, Remote ...... 14 Extender ...... 50 Maintenance, General Starter Switch Check ...... 217 How to Wear Seat Belts Information ...... 274 Starting the Engine ...... 153 Properly ...... 44 Parts Identification ...... 287 Steering ...... 142 Lap-Shoulder Belt ...... 46 Scheduling Appointments . . . . . 296 Heated Wheel ...... 89 Reminders ...... 100 Service Electric Parking Wheel Adjustment ...... 89 Replacing after a Crash ...... 51 Brake Light ...... 105 Wheel Controls ...... 89 Use During Pregnancy ...... 49 Services Stoplamps and Back-up Lamps Seats Special Application ...... 281 Bulb Replacement ...... 223 Adjustment, Front ...... 34 Servicing the Airbag ...... 62 Storage Areas Head Restraints ...... 31 Shift Lock Control Function Cargo Management System . . . .86 Heated and Ventilated Front . . . .40 Check, Automatic Center Console ...... 85 Lumbar Adjustment, Front ...... 36 Transmission ...... 217 Convenience Net ...... 87 Memory ...... 37 Shifting Glove Box ...... 85 Power Adjustment, Front ...... 35 Into Park ...... 155 Instrument Panel ...... 84 Rear ...... 42 Out of Park ...... 156 Umbrella ...... 86 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
Index 325 Storage Compartments ...... 84 Tires (cont'd) Towing (cont'd) Struts Compact Spare ...... 258 Trailer ...... 193 Gas ...... 219 Designations ...... 236 Vehicle ...... 262 Stuck Vehicle ...... 147 Different Size ...... 249 Traction Summer Tires ...... 233 If a Tire Goes Flat ...... 252 Control System Sun Visors ...... 27 Inspection ...... 245 (TCS)/StabiliTrak Light ...... 107 Sunroof ...... 28 Low Profile ...... 233 Off Light ...... 106 Symbols ...... 3 Pressure ...... 239, 240 Traction Control/Electronic System Pressure Light ...... 108 Stability Control ...... 163 Forward Collision Pressure Monitor Operation . . 242 Trailer Alert (FCA) ...... 178 Pressure Monitor System . . . . . 241 Towing ...... 193 Infotainment ...... 132, 304 Rotation ...... 245 Transmission Systems Sidewall Labeling ...... 234 Automatic ...... 158 Driver Assistance ...... 174 Terminology and Definitions . . 237 Fluid, Automatic ...... 207 Uniform Tire Quality Transportation Program, T Grading ...... 249 Courtesy ...... 296 Tachometer ...... 98 Wheel Alignment and Tire Trip Odometer ...... 98 Taillamps Balance ...... 250 Trunk ...... 20 Bulb Replacement ...... 223 Wheel Replacement ...... 251 Turn and Lane-Change Text Telephone (TTY) Users . . . . 293 When It Is Time for New Signals ...... 128 Theft-Deterrent Systems ...... 22 Tires ...... 246 Turn Signal Immobilizer ...... 22 Winter ...... 233 Bulb Replacement ...... 223 Time ...... 91 Top Tier Fuel ...... 185 Tires ...... 231 U Towing All-Season ...... 232 Umbrella Storage ...... 86 Driving Characteristics ...... 189 Buying New Tires ...... 247 Uniform Tire Quality Grading . . . 249 Equipment ...... 195 Chains ...... 251 Universal Remote System ...... 121 General Information ...... 189 Changing ...... 253 Operation ...... 123 Recreational Vehicle ...... 262 Chevrolet Impala Owner Manual (GMNA-Localizing-U.S./Canada-13688912) - 2020 - CRC - 6/5/19
326 Index Universal Remote System (cont'd) Warning (cont'd) Programming ...... 121 Caution and Danger ...... 2 Using This Manual ...... 2 Lane Departure (LDW) ...... 184 V Warning Lights, Gauges, and Indicators ...... 95 Vehicle Warnings Alarm System ...... 21 Hazard Flashers ...... 127 Canadian Owners ...... 2 Washer Fluid ...... 214 Control ...... 142 Wheels Identification Number (VIN) . . . 287 Alignment and Tire Balance . . 250 Load Limits ...... 147 Different Size ...... 249 Messages ...... 112 Replacement ...... 251 Personalization ...... 113 When It Is Time for New Remote Start ...... 14 Tires ...... 246 Security ...... 21 Where to Put the Restraint ...... 69 Speed Messages ...... 113 Windows ...... 25 Towing ...... 262 Power ...... 26 Vehicle Ahead Indicator ...... 106 Windshield Vehicle Care Replacement ...... 219 Tire Pressure ...... 239 Wiper/Washer ...... 90 Vehicle Data Recording and Winter Privacy ...... 302 Driving ...... 145 Ventilation, Air ...... 137 Winter Tires ...... 233 Visors ...... 27 Wiper Blade Replacement ...... 218 Voltage Devices and Wiring . . . . 225 Wireless Charging ...... 92 W Wiring, High Voltage Devices . . . 225 Warning Brake System Light ...... 104 20_CHEV_Impala_COV_en_US_84660601B_2019JNOV20.ai 1 11/20/2019 10:36:03 AM
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