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Evaluation of the Wales Tuc Learning and Education Services 2010-2013

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Evaluation of the Wales Tuc Learning and Education Services 2010-2013 SOCIAL RESEARCH NUMBER: 37/2016 PUBLICATION DATE: 05/04/2016 EVALUATION OF THE WALES TUC LEARNING AND EDUCATION SERVICES 2010-2013 © Crown Copyright 2016 Digital ISBN 978-1-4734-6329-5 Title: Evaluation of the Wales TUC Learning and Education Services 2010-2013 Authored by Chris Barlow with support from Matthew Hill Views expressed in this report are those of the researcher and not necessarily those of the Welsh Government For further information please contact: Joanne Corke Knowledge and Analytical Services Welsh Government Cathays Park Cardiff CF10 3NQ Tel: 029 2080 1138 Email: [email protected] Table of contents List of figures .................................................................................................... 2 Glossary ........................................................................................................... 4 1. Introduction ............................................................................................ 5 2. Methodology .......................................................................................... 7 3. About Wales TUC ................................................................................ 10 4. Findings ............................................................................................... 15 5. Improving the Performance of Union Workplace Representatives ...... 17 6. Essential Skills .................................................................................... 44 7. Supporting Union Learning Representatives ....................................... 51 8. Support for WULF Projects .................................................................. 75 9. Wider Learning Services Activity ......................................................... 88 10. Alternative Methods ............................................................................. 96 11. Conclusions – Findings and Recommendations ................................ 100 List of tables Table 3.1: Business Case Aims and Objectives ............................................. 11 Table 3.2: Programme Staffing Structure ....................................................... 12 Table 3.3: Learning Services Expenditure 2010-13 ....................................... 13 Table 3.4: Education Services Expenditure 2010-13 ..................................... 13 Table 3.5: Wales TUC Output Achievement .................................................. 14 Table 5.1: Union Workforce Representatives Trained in Wales ..................... 17 Table 5.2: Union Workforce Representatives Trained in UK and Wales ........ 18 1 List of figures Figure 5.1 – Success of Union Workplace Representatives in Delivering the Role (n=479) .............................................................................................. 21 Figure 5.2 – The extent training and support received between April 2010 and March 2013 from Wales TUC contributed to Union Workplace Representative delivering their role (n=590) .............................................. 22 Figure 5.3 – Success of Union Workplace Representatives in their role: The differences between Union Workforce Representatives who first commenced training pre and post April 2010 (n=479) ............................... 24 Figure 5.4 – Are employers supportive to the Union Workplace Representative role? (n=479) .................................................................... 30 Figure 5.5 - Has doing any TUC courses between April 2010 and March 2013 helped Union Workplace Representatives improve their working relationships with any of the following groups? (n=337) ............................ 32 Figure 5.6 – How the skills, knowledge and confidence gained from the TUC courses attended between April 2010 and March 2013 had supported Union Workplace Representatives in other parts of their work, home and/or community life (n=330) .............................................................................. 33 Figure 5.7 – How far did the Wales TUC courses attended between April 2010 and March 2013 help Union Workplace Representatives develop the following skills? (n=337) ............................................................................. 35 Figure 5.8 – What difference did the support and training received from Wales TUC between April 2010 and March 2013 make to Union Workplace Representatives in the following areas? (n=337) ....................................... 36 Figure 5.9 – How were Union Workplace Representatives active in their community? (n=330) .................................................................................. 37 Figure 5.10 – How did the skills developed during the TUC training courses support Union Workplace Representatives in their community activities? (n=305) ...................................................................................................... 38 Figure 5.11 – Was the course material from Wales TUC training up to date and fit for purpose? (n=379) ...................................................................... 39 Figure 5.12 – Preferable form of course delivery for trade union courses and training in the future (n=337) ...................................................................... 42 Figure 7.1 - How do ULRs feel their activities have supported employees in improving? (n=144) .................................................................................... 55 Figure 7.2 – How ULRs feel their activities have supported employers? (n=141) ...................................................................................................... 56 2 Figure 7.3 – How ULRs feel their activities have supported employees in improving (n=135) ...................................................................................... 61 Figure 7.4 – How far have ULRs had a positive impact on employers in the following areas? (n=136) ........................................................................... 62 Figure 7.5 – To what extent did Wales TUC events, conferences and seminars support Union Workplace Representatives in the following areas (n=337) ...................................................................................................... 70 3 Glossary Acronym Definition BECTU The Broadcasting, Entertainment, Cinematograph and Theatre Union FBU The Fire Brigades Union GMB National Union of General and Municipal Workers. NOCN NOCN is the organisation preserving the heritage of the Open College Network OCN Open College Network PCS Public and Commercial Services Union TUC Trades Union Congress TUPE Transfer of Undertakings (Protection of Employment) Regulations 2006 UCATT Union of Construction, Allied Trades and Technicians UNISON Union representing members working in a range of public services and utilities UNITE Union representing members working in a range sectors across the UK USDAW Union of Shop, Distributive and Allied Workers WULF Wales Union Learning Fund 4 1. Introduction About the Study 1.1 ERS was awarded the contract to undertake an evaluation of the Wales TUC Learning Services and Education Services Business Plan 2010 - 2013. The overarching aim of this evaluation is to review the process and impact of the work undertaken by Wales TUC with the funding they receive from the Welsh Government and to assess the effectiveness of Wales TUC in achieving their objective of engaging employers and employees in learning activity. 1.2 The evaluation has a particular focus on determining the efficacy of the investment in terms of promoting lifelong learning (amongst both employees and employers), supporting unions in engaging their members (and others) in learning opportunities and brokering appropriate learning provision. It extended to assessing the role of all other types of Union Workplace Representatives, given that funding was utilised to fund training for these roles. Structure of this Report 1.3 In this report we firstly (in Section 2) present the methodology adopted in delivering this evaluation. We then (at Section 3) present an overview of the background to Wales TUC in relation to the activity funded by the Welsh Government. Section 4 covers the key recommendations emerging from the research. 1.4 Section 5 outlines the activity undertaken and impact in terms of the performance of Union Workplace Representatives. This covers the analysis from the representative survey, course content, approach to responding to atypical workers and the wider social impact of the activity. Section 6 reviews the activity and impact of essential skills support. 1.5 Section 7 covers the activity and impact of supporting Union Learning Representatives. This section also covers the workforce development strategies, learning agreements and the Networks of Excellence. The following part (Section 8) covers the support for WULF projects. 5 1.6 Section 9 assesses the wider delivery by Learning Services covering key objectives including the support for the WULF Programme, redundancy support, TUC Quality Award and Sector Skills Councils. Section 10 provides a commentary on alternative methods of delivery. 1.7 Section 11 includes the main conclusions in the form of findings and recommendations. 6 2. Methodology Approach 2.1 Our evaluation involved a number of stages. This included: A detailed review of strategic and operational documentation; Analysis of programme data; Primary consultation with key stakeholders including 19 employers, 3 Welsh Government officials, 14 Wales TUC staff, 32 union staff operating across 21 unions (full list included in Appendix A); and An online survey
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