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Out of home magazine home of Out — OCTOBER | 2019 OCTOBER can do HOW TO MAKE YOUR SALES OF SOFT DRINKS SOAR! OCTOBER | 2019 New Speed Convection Oven | SCV-2 Small Footprint, Stackable, Fast. Exceeding expectations everytime. CONVECTION OVEN BAKE OR ROAST + GRILL CRISP+ OR TOAST MICROWAVE HEAT OR DEFROST Innovative stackable feature that doubles your cooking capability simply adding a second oven, with no additional working space required. Panasonic SCV-2 allows optimal ease of maintenance and great cooking performances, whilst maximising profitability. Product live demonstrations available FOR INFORMATION AND BOOKING Email: [email protected] www.panasonic.co.uk/pro-cooking Twitter: @panasonicmw 3 Welcome Welcome Published by: H2O Publishing, Joynes House, New Road, Gravesend DA11 0AJ Tel: 0345 500 6008 www.oohmagazine.co.uk @OOHmagazine Managing Director The news that the American fast food giant Chick- Jamie Robbins Divisional Director fil-A landed in the UK for the first time recently has Rob Molinari 07850 797 252 certainly ruffled some feathers. The fried chicken [email protected] specialist, which is, by sales, the third largest fast Twitter: @RobMolinari Director Daniel Hillman food chain in the States, isn’t coming under fire 07833 248 788 [email protected] from concerned anti-obesity campaigners, though, Twitter: @hillmandan Director but the LGBTQ community. Marc Sumner 07730 217 747 [email protected] Chick-fil-A as a business is so grounded in the Christian principles of its founder, S. Truett Twitter: @sumner_marc Cathy, that the Reading outpost, like every one of its 2,300 Stateside stores, will close on Classified Sales Sue Stunt Sundays. Not the end of the world, you might think – apart from maybe for its more hungover 01474 520 243 [email protected] potential patrons – but this outlook has dovetailed with the company’s chief operating officer, Editor Dan T. Cathy (son of S. Truett), making unfavourable comments about same-sex marriage Henry Norman 01474 520 248 that hit the headlines back in 2012. [email protected] Twitter: @HenryHNorman They’re probably best not repeated here, but the company, even more bizarrely, also Editorial Director has an established history of making large financial contributions to organisations that Tristan O’Hana oppose the LGBTQ community. These included one now disbanded outfit that promotes Features Writer conversion therapy (a discredited ideology that claims that people can be ‘cured’ from Gemma Bradish being gay). Contributors Jane Renton, Jennifer Campbell, A spokesperson has responded to UK opposition by saying that his company is “represented John Kirkwood, Rob Kelly and Barbara Alves by more than 145,000 people from different backgrounds and beliefs and welcomes everyone”. Design The out of home industry is a cornerstone of the community in this country and should be truly Marc Ayres Matt Bailey open to all; so whether Berkshire-based customers are more swayed by these words, or the Wiktoria Armstrong Caspian Reynolds company’s previous actions, will likely have a large say in deciding if Chick-fil-A’s alleged inten - Production tion to spread its wings nationwide ever truly make it off the ground. Hannah Broad Printed by Buxton Press The company has an established history of making large financial contributions to organisations that oppose the LGBTQ community The paper used within this publication has been sourced from Chain-of-Custody certified manufacturers, operating within international environmental standards to ensure sustainable sourcing of the raw materials, sustainable production and to minimise our carbon footprint. Oohmagazine.co.uk | @OOHmagazine 5 Oc Connt 2019 Contents The big interview 12 Scott Dodgson, account director, Savanta Operator profile – Café Soft drinks, juices, smoothies and water 16 Maison de Moggy 25 Can do News Street food focus Market insight Recipe 06 22 Claw 43 Future trends 48 Pear lemonade National Breakfast Awards Operator profile – Street food Legal Food for thought 10 Garry Seymour, The Jolly Sailor Inn 34 Sugoi JPN 44 Attracting investors 58 Sustainability BITES Soups and sandwiches Reader offers 18 High street trends 38 Hearty heroes 45 Win Thorntons hot chocolate! Dates for your diary From the front line New products 2 1 42 Brexit 46 Oohmagazine.co.uk | @OOHmagazine 6 News The n-Oohs Brunch is booming! National Breakfast Awards now open for brunch! Henry Norman, editor of organisers OOH magazine, said: “The Awards have The National Breakfast Awards are set to return to London for their third annual been a great success, but we can’t wait for the new extended event and all of outing on 29 th January 2020 – and they have been extended to incorporate the the exciting operators and dishes that can now step up to the plate. Brunch is buoyant brunch category for the first time! So, whether you serve up your culinary booming and we are sure that this addition will make 2020 the best – and tastiest creations with sauce or champers, with toast or a toast, your entries are now – event yet.” invited for the 2020 National Breakfast and Brunch Awards. Running alongside the main event once again will be the Bloody Mary Challenge Now in its third year, the event invites chefs from across the out of home, in association with TABASCO®. Finalists will get to show off their flair and creativity pub and bar, casual dining and hotel sectors to compete in a series of breakfast through their signature recipe, as well as being put to the test in the Technical and brunch challenges. The 16 finalists will then be tasked with creating their Round. Excitingly, for the second year running, the maker of the champion concoc- speciality breakfast or brunch for our judges using their own ingredients. tion will win a trip to Avery Island, Louisiana! Chefs will also get to battle it out in the Technical Round using products For more information and to enter, go to www.breakfastbrunchawards.co.uk. supplied on the day. The deadline is 13 th December 2019. 3m Costa Express recently Most loved eating out brands revealed in major new study gave away The Top 100 Most Loved Eating Out Brands have been revealed, Other key takeaways from the research: based on the opinions of 100,000 diners from across the UK. • The greater the love, the greater the dining frequency; for a over 3m As well as listing which eating out brands consumers are most 7% increase in brand love, there’s an extra visit per customer individual in love with – from the 100th place all the way to the number one • A single point increase in love of a brand equates to 4.6% cups of spot – the new study also proves that a consumer’s love of an uplift in eating out footfall eating out brand is pivotal to its success. • Younger people are more likely to love a brand than coffee, The exclusive data has been collated from BrandVue Eating older people from more Out, which is run by Savanta, the global intelligence business, and • Quick service restaurants are the most loved type of is based on the opinions of 100,000 consumers. In association restaurants in the UK, and have the most visits than 8,500 with H2O Publishing, the findings and league table of brands is • UK consumers eat out around three times per month and visit machines now available to download for free. 35 eating out brands a year Businesses such as Wagamama, Miller & Carter, Five Guys • The UK consumer loves an average of 1.2 eating out brands across the and Franco Manca all appear in the Top 20, but operators will only at any one time UK, as part know the full Top 100 rankings by downloading the report. Savanta is part of the Next15 Group. To access the The research shows that almost a quarter (23%) of visits to an eating full report, visit www.savanta.com or contact of Free out venue depend upon how much a customer loves the brand. [email protected]. Coffee Day. Oohmagazine.co.uk | @OOHmagazine 7 News Imbiba invests a further £2.5m in Farmer J Imbiba recently invested a further £2.5m into Farmer J, alongside an additional £250k at its existing two sites in the City, as well as opening a new outlet in Canary Wharf in from other existing shareholders, in order to support its expansion across the UK. The February. The company’s fourth shop, by Liverpool Street Station, opened recently. small fast-casual chain has a strong pipeline of new sites coming to market, with the A spokesperson for Imbiba said: “We are delighted to be working with the Farmer focus continuing to be on areas of central London with a high density of workers. J team at such an exciting time in the company’s journey and are looking forward to Over the last year, Farmer J has reported double digit like-for-like sales growth seeing the brand continue to grow across London and the UK.” Deliveroo revenue rises by £200m in 2018 Deliveroo’s financial accounts for 2018, which were released recently, showed that sales rose by £200m, as the company approached global revenue of almost £500m in just its sixth year of deliver - ing food to hungry customers. Global sales rose to £476m for the year to 31 st December 2018, an increase of 72% (£277m in 2017). Gross profit jumped 42% to £91m (£64m in 2017) following increased order volumes, an enhanced customer offering and continued growth in more mature markets. The company has continued to invest heavily in its service as it looks to expand its operations and deliver more meals from local restaurants. 2018 saw Deliveroo launch in two new markets: Taiwan in September, followed by Kuwait in November.