ANNUAL REPORT 2012 ANNUAL REPORT 2012 ULTRAPAR REPORT ANNUAL Ultrapar Participações S. A. Av Brigadeiro Luís Antônio 1343 8th floor 01317-910 São Paulo SP Brazil Phone 55 11 3177 7014 Fax 55 11 3177 6107
[email protected] www.ultra.com.br A ANNUAL REPORT 2012 ANNUAL REPORT 2012 ULTRAPAR REPORT ANNUAL Ultrapar Participações S. A. Av Brigadeiro Luís Antônio 1343 8th floor 01317-910 São Paulo SP Brazil Phone 55 11 3177 7014 Fax 55 11 3177 6107
[email protected] www.ultra.com.br CONTENT ULTRAPAR 2 MESSAGE FROM THE MANAGEMENT 4 KEY INDICATORS AND HIGHLIGHTS 6 MANAGEMENT FUNDAMENTALS 12 CORPORATE GOVERNANCE 12 MANAGEMENT MODEL AND STRATEGY 18 RISK MANAGEMENT 24 INNOVATION 28 RELATIONSHIP WITH STAKEHOLDERS 32 SOCIAL AND ENVIRONMENTAL PHILOSOPHY AND SUSTAINABILITY 38 IPIRANGA 44 OXITENO 50 ULTRACARGO 56 ULTRAGAZ 60 RESULTS AND OUTLOOK 66 ANALYSIS OF FINANCIAL PERFORMANCE IN 2012 66 CAPITAL MARKETS 72 INVESTMENTS AND OUTLOOK 76 CORPORATE INFORMATION / CREDITS 80 1 UL TRAPAR In 2012, Ultrapar completed 75 years of history scale, maintaining the trajectory of robust and marked by the conduction of good businesses, consistent earnings growth. As a result of this with outstanding products and services to strategy, and supported by a corporate culture its customers, by the consistent planning based on continuous innovation, sustainability and execution of its strategy, by growth and of its businesses and a corporate governance development opportunities for its employees and designed to ensure the continuity of the company consequent value creation. Ultrapar holds leading and its growth, Ultrapar completed this year 26 positions in its markets: fuel distribution through consecutive quarters of EBITDA growth, attesting Ultragaz and Ipiranga, production of specialty the resilience and consistency of its growth.