Englisch_Euro_Katalog2006.qxp 2006/02/06 16:20 Seite 48

brushes.

cesars secrets brushes collection Englisch_Euro_Katalog2006.qxp 2006/02/06 16:20 Seite 49

gel brush brush expert #4 cleaner This specially designed gel brush is excellent for precise and clean Essential for every nail technician. Both acrylic and gel brushes application. The silver top protects the bristles from UV light and should be cleaned after every use so that the brushes do not lose prevents them from hardening. their hair. For optimal cleaning use in a Dappen Dish.

item.nr.: 1511 1 Piece 21,00 item.nr.: 1529 1 Bottle 12,40 Contains: 1 Piece 10 Pieces 20,00 Contains: 125ml / Bottle 10 Bottles 11,80 Stagger price each Piece 25 Pieces 19,00 Stagger price each Bottle 25 Bottles 11,20

gel brush acrylic brush silverline #4 grand prix #9 "The fastest brush in the universe" This gel brush is made with synthetic hairs. A specially designed, HAND MADE brush with a metal casing. Great for a smooth application. Suitable for narrow/short nails. Suitable for all acrylic techniques. Fast and easy to use because of its size.

item.nr.: 1520 1 Piece 6,40 item.nr.: 1512 Contains: 1 Piece 10 Pieces 6,20 Contains: 1 Piece 1 Piece 37,00 Stagger price each Piece 25 Pieces 6,00

gel brush New! acryl pinsel silverline #6 grand master #10 This gel brush is made with synthetic hairs. Great for a smooth application. Suitable for wide/long nails.

item.nr.: 1521 1 Piece 7,00 Contains: 1 Piece 10 Pieces 6,60 Stagger price each Piece 25 Pieces 6,30

brush nail art set AL An innovative combination of 5 Nail Art brushes making it IGIN easy to be creative. OR THE

The brush of seduction! item.nr.: 1526 It is the combination of technic and passion. Convince yourself of the seductive form of Contains: 1 Set 1 Piece 19,80 the tip of the brush, the exclusive full metal construction and the anticipation of the perfect smile line. brush THE BRUSH OF THE WINNERS: Cesars Grand Master was used by the vice world nail art champion and double European champion Zsusza Fekete Käszne and the vice World Champion and European champion Gabi Kainz at the World & European Nail A frayed nail art brush essential for complex nail art. Championship 2004 & 2005 in Velden at the Wörther See! HANDMADE!

item.nr.: 1525 1 Piece 10,00 item.nr.: 1514 10 Pieces Contains: 1 Piece 9,50 Contains: 1 Piece 1 Piece 37,00 Stagger price each Piece 25 Pieces 9,00 Page 49 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:20 Seite 50

top coats.

cesars secrets top coats Englisch_Euro_Katalog2006.qxp 2006/02/06 16:20 Seite 51

uv gel lacquer nail varnish super gloss The nail technician's darling. corrector pen Suitable for all applications. Simply apply onto a clean nail after For removing excess nail varnish from sides of nails. modelling, cure for 1 minute in a UV lamp. No wiping. Brilliant shine. No time consuming buffing.

item.nr.: 1690 1 Bottle 13,80 item.nr.: 1500 1 Piece 2,60 Contains: 13 ml / Bottle 12 Bottles 13,10 Contains: 1 Piece 20 Pieces 2,50 Stagger price each Bottle 24 Bottles 12,50 Stagger price each Pieces 50 Pieces 2,40

uv cuticle top coat remover pen A top coat that is applied after varnishing. Apply generously, leave for 10 - 15 Cure for 1 minute in a UV lamp. Protects nail varnishes from minutes and then, using the specially designed top, gently push chipping. Ideal for busy clients in a hurry. back the cuticle. Sells well to customers.

item.nr.: 1730 1 Bottle 5,00 item.nr.: 1501 1 Piece 2,60 Contains: 13 ml / Bottle 12 Bottles 4,80 Contains: 1 Piece 20 Pieces 2,50 Stagger price each Bottle 24 Bottles 4,60 Stagger price each Pieces 50 Pieces 2,40

rapid dry cuticle top coat An excellent selling product. care pen Equal to UV Top Coat without using UV lamp. Terrific for pedicures as it is scratch and shock resistant. The calcium in the oil softens the cuticle and feeds the nail. Ideal for those in a hurry.

item.nr.: 1731 1 Bottle 4,20 item.nr.: 1502 1 Piece 2,60 Contains: 13 ml / Bottle 12 Bottles 4,00 Contains: 1 Piece 20 Pieces 2,50 Stagger price each Bottle 24 Bottles 3,80 Stagger price each Pieces 50 Pieces 2,40

sun blocker top coat A blockbuster! primer pen Let your nails shine. Creates a glorious optical brightness in a Bonding agent for use on the natural nail prior to using either gel discothèque! Protects gel and acrylic from yellowing, keeps nail or acrylic. Helps the materials adhere to the nail. colour pure. Can be used both as a top coat and a base coat.

item.nr.: 1732 1 Bottle 6,00 item.nr.: 59 1 Piece 6,50 Contains: 13 ml / Bottle 12 Bottles 5,70 Contains: 1 Piece 20 Pieces 6,40 Stagger price each Bottle 24 Bottles 5,40 Stagger price each Pieces 50 Pieces 6,30 TIP: ! TIP: ! Don’t lacquer the natural nails after showering or washing the hands. Biting nails is a disease! Help the nail biters fighting this disease and recommend Wait at least 15 minutes until the natural nail is completely dry or the lacquer will the cuticle-remover-pen and the cuticle-care-pen. Distracts from the destructive splinter off. urge, keeps the skin supple and helps skin and nails to regenerate!

Page 51 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:20 Seite 52

accessories.

cesars secrets accessiories Englisch_Euro_Katalog2006.qxp 2006/02/06 16:21 Seite 53

cesars New! cellphone-ttag with paste

OPEN THE CURTAIN - THE NEXT ACT! European nail designers in "cellphone-fever"! Cesars as strap-fun is an absolutely hot stuff! BEAUTIFUL AS LIFE! Finally the cellphone doesn't play a minor role any longer and has achieved much coolness. Smart and self-conscious the nail designer wears the strap and ensures much wispering...

Item.Nr.: 1950 Contains: 1 Piece 1 Piece 9,90 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:21 Seite 54

nail varnish remover Acetone free! Removes the nail lacquer sparingly for the natural remover pads and artificial nail. Moistens the cuticle and spares the nails with For removing nail polish easily. These lint free absorbent pads are greasing ingredients. also ideal for removing the last sticky residue after curing UV gel. Especially useful for sensitive nails and cuticle.

item.nr.: 1540 1 Bottle 2,00 item.nr.: 308 1 Bag 13,00 Contains: 125 ml / Bottle 10 Bottles 1,90 Contains: 1000 Pieces / Bag 5 Bags 12,30 Stagger price each Bottle 20 Bottles 1,80 Stagger price each bag 10 Bags 11,70

nail varnish remover Acetone free! Removes the nail lacquer sparingly for the natural hand support and artificial nail. Moistens the cuticle and spares the nails with greasing ingredients. The outside slips can be removed and washed. Especially useful for sensitive nails and cuticle.

item.nr.: 1541 1 Container 5,90 item.nr.: 27 1 Piece 19,00 Contains: 500 ml / Container 10 Containers 5,70 Contains: 1 Piece 3 Pieces 18,00 Stagger price each Container 20 Containers 5,50 Stagger price each Piece 6 Pieces 17,00 cotton pump gloves dispenser The Safest way to dispense liquid without spillages and prevents Made of 100% cotton. Can be used under latex gloves. product from evaporating ideal for Non Acetone Polisher Remover Can be machine washed. Comfortable to wear. and Gel Rinse. M (Item.Nr.:001695), L (Item.Nr.:001696), XL (Item.Nr.:001697)

1 Bag 6,00 item.nr.: 211 1 Piece 11,00 Contains: 3 Pair / Bag Stagger price each Bag 10 Bags 5,80 Contains: 1 Piece 5 Pieces 10,00 25 Bags 5,60 Stagger price each Piece 10 Pieces 9,00

fiberglas anti - sept stripes disinfection liquid Finest fiberglass-fabric with adhesive backside for easy working. Used for the prevention of fungus infections. Can be worked into Gel or Acrylic for strenghtening the nail.

1 Bottle 4,60 1 Piece 3,90 item.nr.: 1743 item.nr.: 77 12 Bottles 4,40 10 Pieces 3,80 Contains: 13 ml / Bottle Contains: 90 cm / Piece Stagger price each Bottle 24 Bottles 4,20 Stagger price each Piece 20 Pieces 3,70

scrub brush kodan nail brush disinfection tissues A hygienic professional nail brush for removing excessive file dust. The active ingredient in these tissues helps in the Used worldwide by nail technicians. prevention of fungus growth as well as general sanitisation. Great for travelling.

item.nr.: 200 1 Piece 1,50 item.nr.: 286 1 Jar 11,00 Contains: 1 Piece 10 Pieces 1,40 Contains: 90 Pieces / Jar 5 Jars 10,00 Stagger price each Piece 20 Pieces 1,30 Stagger price each Jar 10 Jars 9,00 Page 54 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:21 Seite 55

latex gloves s - m - l Used for protecting fingers and hands while working with disinfect - gel This moisturising gel sanitises both your client's hands and yours without water. customers. Suitable for use over cotton gloves. Just place a few drops onto the palms of your hands and rub together. Enough for over S (Item.Nr.: 000304), M (Item.Nr.: 000305), L (Item.Nr.: 000306) 800 applications. Should be used with every customer before working on their nails. Great for travelling. 1 Bag 9,90 Contains: 100 Pieces / Bag Stagger prices each Bag 5 Bags 9,50 10 Bags 9,10

cesars secrets working towel The"Cesars Working Towel" is made of finest "velours" with a smooth, soft surface, 100% cotton and the Cesars Secrets Logo in grey and orange is woven into it.Because of its quality it doesn't fuzz and is perfect for use on the working table and for pedicure.

item.nr.: 1923 1 Towel Contains: 1 Towel 12,00 Size: 41 x 63 cm

cesars secrets As the first company Cesars Secrets presents the "Push Up" “pro pinch sticks” Pinch Sticks made of brushed stainless steel in trendy colors containing 6 sticks. The specialty on this sticks are the graduations printed onto the end of the sticks to form the C-Curve uniformly! The perfect instrument for competitions or in the salon! item.nr.: 1744 1 Bottle 12,00 item.nr.: 1616 1 Set Contains: 184,2 ml / Dispenser Bottle 3 Bottles 11,50 Contains: 1 Set 25,00 Stagger price each Dispense Bottle 6 Bottles 11,00

lift ex New! cesars brush case (without contains) Cesars Lift Ex is a product that instantly repairs lifted gel or acrylic Pure luxury! nails by resealing them. Eliminates time consuming filing. A very special and safe way to carry all your Cesars Secrets brushes. item.nr.: 1612 1 Bottle 25,00 diverse Brushes Contains: 13 ml / Bottle 6 Bottles 24,00 “Pinch Sticks” Stagger price each Bottle 12 Bottles 23,00 and so it´s works 1 2 3

special design fo all “nail techs2, who loves thair profession...

item.nr.: 1899 1. Prepare nail as usual 2. Apply Cesars Lift Ex onto lifted 3. The area will have sealed, apply price without contains area. Leave for 1 minute gel or acrylic as usual 1 Piece 35,00 Time saved: 20 minutes Page 55 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:22 Seite 56

nail art.

cesars secrets nail art products Englisch_Euro_Katalog2006.qxp 2006/02/06 16:22 Seite 57 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:23 Seite 58

rhinestones rhinestones boat

RedOrangeBlue Green Gold Silver Rainbow Black Red Purple Blue Pink GreenGold Silver Rainbow Please specify the article number when ordering. Please specify the article number when ordering. item.nr.: 1227 1 Bag 2,10 item.nr.: 1304 1 Bag 2,90 Contains: 50 Pieces / Bag 10 Bags 2,00 Contains: 50 Pieces / Bag 10 Bags 2,80 Stagger price each Bag 25 Bags 1,90 Stagger price each Bag 25 Bags 2,70

rhinestones rhinestones curve tear drop diamond RedOrangeBlue Green Gold Silver Rainbow RedOrangeBlue Green Gold Silver Rainbow Please specify the article number when ordering. Please specify the article number when ordering.

item.nr.: 1300 1 Bag 2,90 item.nr.: 1305 1 Bag 2,90 Contains: 50 Pieces / Bag 10 Bags 2,80 Contains: 50 Pieces / Bag 10 Bags 2,80 Stagger price each Bag 25 Bags 2,70 Stagger price each Bag 25 Bags 2,70

rhinestones piercing rings tear drop true silver Piercing rings in genuine silver can be attached to natural and RedOrangeBlue Green Gold Silver Rainbow artificial nails. For attaching a piercing ring to the nail you need a "Combo Driller" (Item. # 624). Please specify the article number when ordering.

item.nr.: 1301 1 Bag 2,90 item.nr.: 1033 Contains: 50 Pieces / Bag 10 Bags 2,80 Contains: 1 Piece 1 Piece € 5,00 Stagger price each Bag 25 Bags 2,70

rhinestones piercing rings flowers colored These coloured rings can be colour co coordinated to match any RedOrangeBlue Green Gold Silver Rainbow outfit! A manual twist drill is needed. Please specify the article number when ordering.

item.nr.: 1302 1 Bag 4,30 item.nr.: 619 1 Piece 2,90 Contains: 50 Pieces / Bag 10 Bags 4,20 Contains: 1 Piece 20 Pieces 2,80 Stagger price each Bag 25 Bags 4,10 Stagger Price each Piece 50 Pieces 2,70

rhinestones manual triangle twist drill Instrument for drilling holes into the nail. Necessary for working with piercings in the nail art area. RedOrangeBlue Green Gold Silver Rainbow TIP: Drill the nail from the bottom side to prevent injuring the Please specify the article number when ordering. Hyponychium.

item.nr.: 1303 1 Bag 2,90 item.nr.: 624 1 Piece 8,40 Contains: 50 Pieces / Bag 10 Bags 2,80 Contains: 1 Piece 3 Pieces 8,00 Stagger price each Bag 25 Bags 2,70 Stagger Price each Piece 6 Pieces 7,60 Page 58 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:23 Seite 59

carousel for rhinestones Practical carousel for rhinestones and other nail jewellery with 12 compartments. Keeps them safe and dust free. YOU ARE SEARCHING FOR THE CHALLENGE? item.nr.: 387 1 Piece 3,60 Contains: 1 Piece 3 Pieces 3,40 Stagger Price each Piece 6 Pieces 3,20 We make you an elite and highly paid Cesars Secrets trainer! the “cesars nail art” liner collection! Conditions: Because of its high opacity and patented artificial brush tip, this Nail Art liner Collection is excellent for drawing precise Successfully completed 10 days basic training at one branch designs and motifs, let your imagination go wild, Nail Art is fun, there are no boundaries! of the European Nail Academy.

Fast-drying liner, so use thinner for lacquers regularly! Knowledge of Gel and Acrylics system in theory and practise.

At least 1 year experience as a nail designer.

Verifiable education.

Modern training premises for at least 5 training seats.

Participation in national and international championships. Green Glitter Blue Glitter Snow White Red Lips 27844 Black True 507 502 Ability to design an own internet homepage.

Targets:

Cesars Secrets Educator within the framework of a 10-day training by a qualified and certified trainer at a branch of the European Nail Academy.

Theoretical final exam. Red Glitter Silver Glitter Christmas Glitter Multicolor Glitter Gold Glitter 500 501 505 506 503 Modelling 10 fingers according to international championship criteria.

Art.Nr.: 1702 1 Piece 3,80 Independent organisation and carrying out of 2 training-days Contains: 1 Piece 3 Pieces 3,60 under a trainer's charge. Stagger Price each Piece 6 Pieces 3,40

Page 59 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:24 Seite 60

lotion.

cesars secrets nature concept hand & body lotion Englisch_Euro_Katalog2006.qxp 2006/02/06 16:24 Seite 61

nature concept hand & body lotions 30 ml nature concept hand & body lotions 184,2 ml

Wild Cherry Green Apple Sweet Vanilla Cesars Secrets Blue Dream Wild Cherry Green Apple Sweet Vanilla Cesars Secrets Blue Dream Item.Nr.: 1933 Item.Nr.: 1932 Item.Nr.: 1931 Item.Nr.: 1934 Item.Nr.: 1930 Item.Nr.: 1973 Item.Nr.: 1970 Item.Nr.: 1971 Item.Nr.: 1974 Item.Nr.: 1972

Contains: 30 ml Contains: 184,2 ml An anti bacterial Hand and Body Lotion with Stagger price each Piece An anti bacterial Hand and Body Lotion with Stagger price each Piece Vitamin E and almond oil. This moisturising lotion is quickly Vitamin E and almond oil. This moisturising lotion is quickly absorbed and acts like rejuvenating therapy. It has a calming effect 1 Piece 8,00 absorbed and acts like rejuvenating therapy. It has a calming effect 1 Piece 24,00 and makes skin soft, smooth and supple. and makes skin soft, smooth and supple. 3 Pieces 7,80 5 Pieces 23,00 6 Pieces 7,60 10 Pieces 22,00

Page 61 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:24 Seite 62

cesars secrets: Security on the whole line! Become a member of the fastest growing product line of the world.

merits: The The m FREE: erits: FREE: FREE: * Entrance fee for workshops* Automatic participation Membership FREE: 10% rebate on all in the yearly Refresh weekend in a FREE: sweepstake* training center of the * purchases on Product catalogue trade fairs* European Nail Academy FREE: Support regarding que- of your choice* Login to the Cesars Always the latest stions to products and Secrets-Online-Shop* information regarding their manipulation Provision of digital products* (online, fax)* advertising material (pictures,logos..)*

*You get further information and the detailed terms and conditions with the registration documents wich will be sent to you by the IMS EUROPE.

the european nail association (ENA) the merit save cash!! Help with founding an s: Become a member of the biggest fusion of European nail technicians. existence, questions regarding marketing Free telephone and management support in legal ENA. * questions* FREE : Business meeting* A partner which offers orientationENA. regarding all questions*: GRATIS: ENA. € 174,00 saved Participation in the If you want to know more*: events of the ENA free Experience and competence*: Because you have to live performance and not only talk aboutENA. FREE: of charge* € 50,00 saved it*! ENA. 2 days in a training cen- ENA. ter of the European Nail Good to know, where everything is about your success*: Reduced entrance fee ENA. Academy* More chances - in the twinkling of an eye*: at the World Nail The security net for your salon*: € 174,00 saved Championship on the 1st of Sept. 06* Many reasons for a membership in the ENA. totally Good to know what you join. € 418,00 saved! FREE: *You get further information and the detailed terms Membership free only EUR 8,00!* Keyholder from the ENA* and conditions with the registration documents wich will be sent to you by the ENA. Englisch_Euro_Katalog2006.qxp 2006/02/06 16:25 Seite 63

Company Name: Surname: Firstname: Titel: Street: Zip Code: City: Country: Company Phone: Mobile Phone: Homepage: E-Mail: Day of birth: Please send me further informations and the detailed terms and conditions with the registration documents on my adress. Date: Signature:

Company Name: Surname: Firstname: Titel: Street: Zip Code: City: Country: Company Phone: Mobile Phone: Homepage: E-Mail: Day of birth: Please send me further informations and the detailed terms and conditions with the registration documents on my adress. Date: Signature: Englisch_Euro_Katalog2006.qxp 2006/02/06 16:25 Seite 64

We will pay for you the postage

We will pay for you the postage Englisch_Euro_Katalog2006.qxp 2006/02/06 16:25 Seite 65 C ESARSS ECRETS N AIL M AGAZINE C OVERS 2005 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:26 Seite 66 Over 6000 happy gradua

EUROPE-WIDE ACCREDITED TRAINING SYSTEM EUROPE-WIDE NET OF TRAINING CENTERS 25 YEARS OF EXPERIENCE EDUCATION SECURES QUALITY HIGH-QUALIFIED TRAINERS TRACEABLE SUCCESS FREE WORKSHOPS FREE ADDITIONAL TRAINING

Give success a chance! Englisch_Euro_Katalog2006.qxp 2006/02/06 16:26 Seite 67 uates can't be wrong...

10 DAYS BASIC ACRYLIC AND GEL 6 DAYS BASIC ACRYLIC 4 DAYS BASIC GEL SPECIAL ACRYLIC MASTERCLASS 2 DAYS WORKSHOP ACRYLIC / GEL SPECIAL NAIL ART SPECIAL MANICURE / PEDICURE per day only POWER-DAYS / WORKSHOPS 87 ETC. inkl. vat ,-EURO

www.CesarsSecrets.com Englisch_Euro_Katalog2006.qxp 2006/02/06 16:26 Seite 68

PROFIT FROM OUR EXPERIENCE! TIP: ! SUCCESSFUL NAIL STUDIO & HAPPY CUSTOMERS? WE HAVE THE ANSWERS...

Every customer is a VIP! Beg your customer for a counsel! Include your customer in problem solutions! Employees who are treated well are friendly, attentive and responsible to the customers. Perfect customer service means excelling the Wear business clothes! Offer small and cheap service appointments in customer's expectations. short intervals. Dress according to the clients you want to Pay attention to the well being of the customer! appeal to! Fix a new appointment during the treatment! Promise less, offer more! Carefully listen to your customers! Update your studio to modern trends ! Give your customer a personal appointment-plan! Entertain your customers! Respect and show interest in the human who Regularly contact "lost" customers! hides behind the customer! Emphasize sales products! Speak clearly and without dialect! Make sure they have relaxed experience away Be relaxed natural and flexible! Sell your products discretely but actively! from the toils of everyday life! Constantly update your training abilities! Motivate your customer! Make the visit to your Send small vouchers to former customers for a academy / studio a positive experience! Include your customers into your work! rescue! Be prepared for all questions and problems, Take complaints seriously! Show regard of the wishes of your customer Inform your customer about the steps you will which may arise during studio work! and plan new designs together with them! perform! Be reachable and adhere to your own opening times! Make your studio a meeting point of kindred Offer a open-evening for customers to train React professionally, competently by using spirits! new employees or to test new materials! Be present during business hours! your knowledge to ungrateful or bad custo- Attract customers through your quality, durable Always offer the same high quality! mers! Use contact, eye-contact and your smile! and wonderful nails! The customer must never leave the studio Introduce your customer to the art of perfect Memorize the stories and special events of the unhappily! Customers are something special, because polishing! customer! Never malign other products or companies, they appreciate your work and your sales! Never hurt the intimate sphere of your custo- Be physically and psychologically strong! even if you are not satisfied with them yourself! mer! Conserve your physical and psychological Work enthusiastically and avidly! NEVER talk to your customers about private or Talk to your employees about problems, new strength! techniques and experiences! Your customers love individually wrapped gifts business problems! Regularly practise a relaxing balance! (e.g. christmas) with your visiting card. Be an elegant, helpful host! Think positive! Offer a clean and hygienic environment! Use a zippy slogan for your business! Never lapse into gossip! Persuade by knowledge! Tell your customer that every customer repre- Never lie to your customers! sents your studio and so should not wear bro- Invent new and special advertisements! Offer a customer-specific treatments! ken, grown-out or badly lacquered nails in Always be informed about actual events! public. Do not change your phone number! Try to Cheap and badly calculated prices in the stu- Use a customer database, so you have all have a simple memorable phone number! Always hold enough sales goods and present dio are equated with bad work! relevant data of you customers available! them to the customer! Work together with a doctor you trust in case of nail- and skin disorders! Every employee must know all about all products and treatments you offer! Present your studio on the internet!

Page 68 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:26 Seite 69

Use big fonts and only basic information Have good contact to bride salons, wedding Show your work in a photo albums for your Have a special but serious business card! photographers, hair-dressers and fitness cen- customers and new customers! Regular advertising is effective advertising! tres! Have a snack-bar for dogs ready if needed! - Proudly talk about your profession! This does not make sense Make notes how the customers got to know Stipulate any special price-agreements before about you to be able to make more effective treatments! Exchange advertising material with next-door Tell your price AFTER you have explained advertisements! businesses! your scope of service! Make special offers for different branches! Coordinate your adverts with wholesalers, col- Make the nails of the stylists if you work in a Offer a free test-nail! leagues and adjacent studios! Use common advertising-campaigns with your hair salon! public Chamber of Industry and Commerce! Call your customer after the first treatment to Support small, local organisations who will Offer the customers of the hair salon an indivi- check she is happy with the treatment and then become loyal customers! Tell your customer that groomed hands and dual nail care treatment during the treatment your service! nails belong to the whole appearance! of the hair! Continuous advertising is a sign of success Offer a special price for the first refill that the and consistancy! Always keep your studio and workplace clean, You are the best advertising medium yourself! customer returns! tidy and clear! In phonebooks and branch-books your studio Offer many different services around nails, so Answer your phone as fast as possible and should be printed in red bold and look striking Your customers are people whose hands are the customers feel more attracted! always answer positively! being watched during work! Set yourself targets for winning new customers Create a fantastic image (when you have the Send your customers a letter of thanks for and work on them continuously! Discretely offer special programs for nail- financial possibilities) and lay them out at big referrals! biters! events and known meeting points! Advertise in public during personal conversati- Give a bouquet of FREE treatment after 5 ons! Keep records of the improvements to your Offer your services to the employees of referrals! treatments, as a template for future reference cosmetic-departments in big shopping centres Use electronic-payment-systems if possible! and to the cashiers in supermarkets! Offer your regular customers a special price Invest in yourself by extending your service- for a new set! Work together with studios near you! programme and your continuous training! Performance and knowledge have its price! Explain the value of your work! Give vouchers for tombolas, bazars or Use scents and flowers in your studio for a Offer your service in return for the services of auctions! fresh and nice atmosphere! other professionals i.e for babysitting, Hang your price list where everyone can see! barber etc! Offer customers who pay in advance a rebate! Broaden your product line, e.g. with cosme- Only sell products you are confident of! Offer open-days for school-leavers! tics, jewellery, etc.! Organize your own presentations at events! Bring your work to the public, regularly report Give information about the correct nail-care to Advertise vouchers to your customers and Organize your own presentations in homes for of your successes in public! Your image rises your customers! inform them about treatment offers ! the aged! by reading your name in the newspaper! Offer unique systems, e.g. debit orders or 10 Take care of the appearance of your own Distribute your professional visiting cards whe- Send an information leaflet to your customers! appointments in advance! hands. never you can! Invent a rebate system for referrals by your customers! Use special days to gain new female custo- Think of manicure and hand care for doctors, See every event as a possibility to gain new mers with price reductions e.g Mothers, lawyers and their employees when customers! Offer your service to men! Valentines day ! making advertisements! All documents and certificates must be well Offer a free manicure to the escort of your cus- Be different from other studios! What makes Use every possibility to put your adverts into visible in your studio! tomer! your studio unique? shop windows and stands on the street. price. Regularly air your studio and keep fresh! Illuminate your studio and the shopping wind- Set yourself new targets every month and ow also at night and during weekends! what you want to make better! Offer "partner packages". With them the Keep shop windows and the entrance door treatment of the partner only costs half the clean and tidy! YOU THINK YOUR ON TOP ? Then your descent has already begun!

Page 69 Englisch_Euro_Katalog2006.qxp 2006/02/06 16:26 Seite 70

Terms and conditions General conditions of business

of §9 The shipment takes place at the buyer's risk ex works. The shipment wil be made by GLS if no other agreement in written form exists. The transport- and COD-fees pays the buyer. IMS Europe - Nail Vertriebs GmbH For the calculation only the amounts, weights and quantities ascertained by us are valid. Brauhausgasse 18, A 9500 Villach §10 Transport damages must be notified to us or the carrier without delay in written form. As proof of unobjectionable packing the unobjected acceptance of the goods by the forwar- §1 Our following terms of business and terms of delivery are valid for all business transactions, ding agent or carrier is sufficient. especially for all future business. They are also valid if we don't refer back to them and they are regulate everything finally except if different terms have been agreed in written form. The §11 No packets are being accepted of which the postage has not been properly paid. acception of deliveries or parts of deliveries in any case means the acceptance of our terms of business and terms of delivery. §12 The goods delivered remain our property until all our claims are fully paid. The buyer may sell the goods within the bounds of proper business but he must not pledge them. §2 Offers are always without engagement. If the delivery takes place and the buyer does not Pledging by third parties must be notified to us without delay. The claims of the customer receive an order conformation beforehand then the contract is being achieved with the hando- regarding the sale of the goods are being conceded to us already now because of security ver of the goods by the forwarding agent or carrier. Offers and the confirmations of orders reasons. take place with the provision of sufficient and timely self-supply. In case of insufficient self- supply we are eligible to terminate the contract within a period of time of 14 days. §13 Our invoices must be paid within 8 days without discount, otherwise we may charge 13% interest for late payment and EUR 15,00 overdue notice fees. §3 All deliveries take place from our store resp. from our branch office. Should the delivery of the goods be delayed, the orderer may give us a reasonable period of time of 21 days. For fulfil- §14 The only venue is Villach, also for document-, cheque- and change lawsuits. Only Austrian ment the timely sending off of the goods is sufficient. In case of non-fulfilment by the buyer law is valid excluded all other international regulations. we may have the damage refunded. We are not committed to deliver the missing amount in addition. Indemnity because of late delivery is in any case excluded if the lateness did not occur because of intention or gross negligence by us. When apparently incorrect or incomple- §15 In conjunction with special offers and promotional offers or trade fairs other business terms te delivery as well as apparent defects and complaints occur then the buyer has to notify this could be valid which may not match these terms. to us without delay (at latest within 8 days) in written form, otherwise we are not responsible for defects any more. §16 The producer's liabilities for correct labeling and putting into circulation unlabelled goods ("bulkware") lies with the buyer resp. trader who sells the goods with or withour an own §4 Also with timely and substantiated rebuke of defects - the absence of guaranteed attributes label to the consumer (retail customer or studio) (formal producer). We explicitely remind included - change can take place. Warranty claims of the customer are limited to compensati- of the legal provisions! on delivery free of charge (in exchange to return) or refund of the buying price. Additional lia- bilities are excluded. §17 Restocking fee: For all COD-packets returned to us we must charge 20% of the invoice total as restocking §5 The prices given are without engagement ex factory plus the currently valid Value Added Tax. fee. With the issuance of this catalogue all former catalogues are invalid. Changes regarding amounts and prices are subject to modification. Errors excepted! §18 From now on EUR 9,00 are being charged for the processing costs for each order.

§6 The minimum order value is EUR 50,00 excl. VAT. Orders under EUR 50,00 excl. VAT may §19 Should particular points in this contract be invalid then the rest of the contract is not affec- not be processed because of the high processing costs. ted and remains in force. The invalid point must be replaced by a valid point in mutual con- sent which as possible reproduces the meaning of the invalid point. §7 The pictures may not look like the real products. Attributes of articles regarding design and color as well as technical improvements are subject to modification. §20 Should the order be made towards one of our distributors and not towards the IMS Europe - Nail Vertriebs GmbH then not these terms of business and terms of delivery but the §8 The paymant can take place using cash on delivery or hardcash, prepayment or credit cards terms of business and/or terms of delivery of the corresponding distributor are valid. of the following providers: Visa, Eurocard-Mastercard, American Express, Diners Club, JCB or via ATM-card (or Quick). A payment possibility other than hardcash can not be guaranteed §21 All prices in this catalogue are in the currency “Euro”. and depends on the availability of the corresponding service.

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how you can order? via telephone Monday till Thursday 9.00am - 17.00pm Friday: 9.00am - 12.00pm 0043 (0) 42 42 / 22 22 5 via e-mmail: [email protected] via mail: IMS Europe - Nail Vertriebs GmbH Brauhausgasse 18 9500 Villach Austria - Europe via online shop: www.imseurope.com via fax: 0043 (0) 42 42 / 22 22 5-14

payment methods: We deliver exclusively via cash on delivery or via credit card, because for us it is the fastest and most simple kinds of delivery. Englisch_Euro_Katalog2006.qxp 2006/02/06 16:26 Seite 72

international

high performance nail systems