Georges River Council 2019/20 Annual Report

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A leading, people-focused organisation delivering outstanding1 results for our community and city ΣΗΜΑΝΤΙΚΟ

Για βοήθεια στην ανάγνωση και κατανόηση αυτού Translation information του εγγράφου, η Δημαρχία μπορεί να προσφέρει διερμηνευτικές υπηρεσίες σε εσάς. Παρακαλούμε, IMPORTANT επικοινωνήσετε με την Υπηρεσία Βοήθειας Γλωσσών στο For help to read and understand this document, Council 131 450. can arrange interpreter services for you. Please contact Ετήσια Έκθεση Language Assistance Services on 131 450. Αυτή η ετήσια έκθεση αποτελεί μια εμπεριστατωμένη Annual report έκθεση σχετικά με τις δραστηριότητες της Δημαρχίας καθ’ όλη τη διάρκεια του προηγούμενου οικονομικού έτους. This annual report is a comprehensive report on Council’s Προορίζεται να παρέχει στην κοινότητα πληροφορίες activities throughout the preceding financial year. It is σχετικά με τις δραστηριότητες της Δημαρχίας και τις intended to supply the community with information about οικονομικές της επιδόσεις. Επίσης, εξετάζει τα βασικά Council’s activities and financial performance. It also looks επιτεύγματα της Δημαρχίας και at key achievements by Council and its staff, as well as challenges faced by Council over the same period. του προσωπικού του, καθώς και τις προκλήσεις που αντιμετωπίζει η Δημαρχία κατά την ίδια περίοδο. Our annual report also helps inform our future planning by providing progress on implementation of our delivery Η ετήσια έκθεσή μας συμβάλλει επίσης στην ενημέρωση program and progress towards achieving our Community για τον μελλοντικό μας σχεδιασμό ενημερώνοντας για Strategic Plan outcomes. Our financial performance πρόοδο της εφαρμογής του Προγράμματος παροχής against annual and longer-term budgets is part of the way Υπηρεσιών (Delivery Program) και για την πρόοδό we are accountable to our community. μας προς την επίτευξη των στόχων του Κοινοτικού For more information, please contact Council on 9330 Στρατηγικού Σχεδίου μας. Η χρηματοοικονομική μας 6400 or email [email protected]. επίδοση σε σχέση με τους ετήσιους και μακροπρόθεσμους προϋπολογισμούς είναι μέρος του τρόπου με τον οποίο Translation information λογοδοτούμε στην κοινότητά μας.

重要 Για περισσότερες πληροφορίες παρακαλούμε επικοινωνήστε με τη Δημαρχία στο 市议会为您准备了口译服务，帮助您阅读和理解本文档。 请拨打131 450联系语言协助服务处。 9330 6400 ή με ηλεκτρονικό ταχυδρομείο στο mail@ georgesriver.nsw.gov.au 年度报告 मह�पूणर् 这份年度报告是市议会在上一财年活动的综合报告，旨在 为社区提供市议会活动与财务状况的信息。报告还涵盖了 कािउ�लले तपाईलाई यो कागजात पढ् न र बु� म�तको लाि◌ग 市议会及其工作人员的主要成绩，以及市议会在这同一时 दोभाषे सेवाह� �वथा गनर् स�छ । कृ पया भाषा सहायता 期所面临的挑战。 सेवा १३१ ४५० मा स�कर् ग न र् ◌ु ह ो स ् । 年度报告还汇报了交付计划（Delivery Program）的实施进 度以及社区战略计划（Community Strategic Plan）的进展 वाि◌षक� िप्रतवेदन 成果，有助于了解市议会的未来计划。在年度和长期预算 यो वाि◌षक� िप्रतवेदन िअघ�ो ि◌व�◌ीय वषर् भरी कािउ�लको 之下，保持财务状况稳健是我们对社区所担负责任的一部 िगितिवधह� समावेश बारे एक ि◌व�ृत िप्रतवेदन हो । यसको उ�े � 分。 कािउ�लको िगितिवधह� र ि◌व�◌ीय प्रदश�नको बारे मा समुदायलाई 欲了解详情，请拨打9330 6400或致信电子邮件 mail@ पू णर् जानकारी ि◌दनु हो । यसले कािउ�ल र यसका कमचा�रीह�ले georgesriver.nsw.gov.au 联系市议会。 गरे का प्रमुख उपिल�ह�को साथै कािउ�लले सोही अिवधमा सामना गनर् ◌ु परे को चुनौतीह�लाई िपन हे रे को छ । .ﮫﻣﮭﻓو دﻧﺗﺳﻣﻟا اذھ ةءارﻗ ﻰﻠﻋ ةدDRAFTﻋﺎﺳﻣﻠﻟ مـــﺟرﺗﻣ ﺔـــﯾّدﻠﺑﻟا كﻟ ـــّرﻓوﺗ نأ نﻛﻣﯾ हाम्रो वाि◌षक� िप्रतवेदनले हाम्रो ि◌वतरण कायक्र�मको काया��यनमा र .131 450 مﻗرﻟا ﻰﻠﻋ ﺔﻣﺟرﺗﻟا ﺔﻣدﺧﺑ لﺎﺻﺗﻻا ءﺎﺟرﻟا �हाम्रो सामुदाि◌यक रणनीि◌तक योजनाको नतीजाह� प्रा� गन يوﻧﺳﻟا رﯾر ि◌दशाि◌तर प्रिगत प्रदान गरे र हाम्रो िभव�को योजनालाई सूि◌चत .ﺔﻘﺣﻼﻟا ﻟﻣﺎﻟﯾّﺔا ﺔﻧﺳﻟا لﻼﺧ ﯾّﺔدﻠﺑﻟا ﺔطﺷﻧأ لوﺣ لﻣﺎﺷ رﯾرﻘﺗ وھ اذھ يوﻧﺳﻟا رﯾرﻘﺗﻟا गनर् िपन सहयोग ग द छ� । वाि◌षक� र लामो अिवधको बजेट ि◌ब�� ءادﻷاو ﯾّﺔدﻠﺑﻟا ﺔطﺷﻧﺄﺑ ﺔﺻﺎﺧﻟا تﺎﻣوﻠﻌﻣﻟا ﻊﻣﺗﺟﻣﻟا ءﺎﻧﺑﻷ ّدمﻘﻧ نأ وھ ﮫﻧﻣ فدﮭﻟاو हाम्रो ि◌व�◌ीय प्रदश�न हाम्रो समुदाय िप्रत जवाफदेही हो । تﺎﯾ ّد ﺣﺗﻟا ﻰﻟإ ﺔﻓﺎﺿﻹﺎﺑ ﺎﮭﯾﻔ ّوظ ﻣو ﯾّﺔدﻠﺑﻠﻟ ﺔﻣﺎﮭﻟا تازﺎﺟﻧﻹا ضرﻌﯾو ﺎﻣﻛ .ﺎﮭﻟ ﻲﻟﺎﻣﻟا िअधक जानकारीको लाि◌ग कृ पया ९३३० ६४०० वा ईमेल .ةرﺗﻔﻟا سﻔﻧ لﻼﺧ ﯾّﺔدﻠﺑﻟا ﺎﮭﺗﮭﺟاو ﻲﺗﻟا ّدمﻘﺗﻟا ضرﻌﺑ كﻟذو ﻟﻣﺳﺗﻘﺑﻠﯾّﺔا ﺎﻧططﺧ نﻋ تﺎﻣوﻠﻌﻣ ﯾﺿﺎًأ يوﻧﺳﻟا ﺎﻧرﯾرﻘﺗ رﻓّوﯾو [email protected] मा कािउ�ललाई स�कर् ﺔﯾﺟﯾﺗارﺗﺳﻻا ّﺔط ﺧﻟا ﺞﺋﺎﺗﻧ زارﺣإ ﻲﻓ ّدمﻘﺗﻟاو ﺎﻧﺑ صﺎﺧﻟا زﺎﺟﻧﻹا ﺞﻣﺎﻧرﺑ ذﯾﻔﻧﺗ ﻲﻓ ग न र् ◌ु ह ो स ् । ىدﺣإ ،دﻣﻷا ﺔﻠﯾوطو ﯾّﺔوﻧﺳﻟا ﻧﯾّﺔازﯾﻣﻟﺎﺑ ﻧﺔًرﺎﻘﻣ ،ﻲﻟﺎﻣﻟا ﺎﻧؤادأ دﯾُﻌ ثﯾﺣ .ﻊﻣﺗﺟﻣﻠﻟ مﺎﻣأ ﻟﯾّﺗﻧﺎوﺋﺳﻣ

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL Page 2 Acknowledgement of Traditional Owners

Georges River Council acknowledges that the Biddegal people of the Eora Nation are the traditional inhabitants and custodians of all land and water in which the Georges River region is situated.

Council recognises Aboriginal people as an integral part of the Georges River community and highly values their social and cultural contributions.

Georges River Council is committed to showing respect for Aboriginal people as Australia’s first peoples. Council has adopted the practice of acknowledging the Traditional Custodians of Country at events, ceremonies, meetings and functions.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL Page 3

Contents Page Translation information ...... 2 Acknowledgement of Traditional Owners ...... 3 About this report ...... 6 Georges River at a glance ...... 8 Capital works snapshot ...... 12 Annual scorecard ...... 13 Chapter 1: Overview ...... 15 About Georges River ...... 15 Our vision, mission and values ...... 20 Awards and recognition ...... 21 Performance snapshot ...... 23 Mayor’s message ...... 28 General Manager’s message ...... 30 Chapter 2: The community ...... 34 Spending rates and charges ...... 34 Key capital projects ...... 35 Engaging with the community ...... 38 Media highlights ...... 42 Supporting business and other stakeholders ...... 45 Our commitment to the environment ...... 47 Celebrating volunteers ...... 51 Community events ...... 53 Chapter 3: Our performance ...... 57 Pillar 1 - A protected environment and green open spaces ...... 61 Pillar 2 - Quality, well plannedDRAFT development ...... 76 Pillar 3 - Active and accessible places and spaces ...... 87 Pillar 4 - A Diverse and Productive Economy...... 99 Pillar 5 - A Harmonious and Proud Community with Strong Social Services and Infrastructure ...... 107 Pillar 6 - Leadership and Transparency ...... 127 Key capital works ...... 169 Chapter 4: Securing our future ...... 179 Our response to COVID-19 ...... 179 Our experience in images ...... 187

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – CONTENTS Page 4 Chapter 5: Our organisation ...... 189 Our organisational structure ...... 189 Our organisational profile...... 190 Work health and safety ...... 192 Chapter 6: Governance ...... 203 2019/20 Councillors ...... 203 Democratic governance ...... 211 Corporate governance ...... 216 Chapter 7: Additional statutory information ...... 225 Chapter 8: Financial information ...... 245 Glossary of terms and acronymns ...... 249 Index ...... 254 Statutory Index ...... 258

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – CONTENTS Page 5 About this report This is the fourth annual report prepared by Georges River Council. Based on the 2019/20 financial year, it reports on our accomplishments in realising the community’s vision for the local government area (LGA). It outlines our progress against our Community Strategic Plan 2018-2028, Delivery Program 2018/2019-2020/21, and Operational Plan 2019/20 and reports on the six most important themes – or pillars – identified by the community during the development of the Community Strategic Plan 2018-2028. The six pillars are: • A protected environment and green open space • Quality, well planned development • Active and accessible places and spaces • A diverse and productive economy • A harmonious and proud community with strong social services and infrastructure • Leadership and transparency Each of these pillars is accompanied by specific goals that further focus our efforts to meet the community’s vision. This Annual Report offers an accountability mechanism between the community and Council. It has been prepared in accordance with Section 428 of the Local Government Act 1993 and the Office of Local Government’s Integrated Planning and Reporting Guidelines. The theme of this Annual Report – Securing our Future – reflects the challenges posed by the COVID-19 pandemic and identifies the impacts and strategies we are putting in place for recovery. (refer to pages ** for detailed information)

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ABOUT THIS REPORT Page 6 Securing our future – recovering from the impacts of COVID-19 Council is operating and providing local services in unique circumstances due to the COVID- 19 pandemic. Our experiences during this time will be recorded by and reflected on by others in years to come. Because a pandemic affects everyone in the world, this allows us to learn from the experiences of others. However, it also limits the opportunity to seek assistance. Collaboration and partnership are now an essential part of our new business as usual. We cannot thrive without working with others. We have adjusted how we operate and provide necessary services; from this, some changes will continue post-pandemic – for example, webinars for community engagement. While we all look forward to returning to face-to-face community engagement, webinars will remain in place for community members who cannot leave their homes or cannot attend a workshop. We have demonstrated that we are responsive, resourceful, resilient, agile, flexible, adaptable, and compassionate. At all times we have prioritised the health of our community, customers, and staff. Key impacts have been: • reduced direct face-to-face contact • temporary closure of services and facilities • changed operation of services and facilities (for reduced number of customers) • reduced events or attendance at events • loss of income The pandemic has affected our services (January-June 2020): • 100 fewer events conducted • 5,000 fewer visitors to our service centres • 158,000 fewer visitors to our libraries • 49,000 fewer visitors to Hurstville Entertainment Centre • 9.8 per cent increase in illegal dumping • 26 per cent reduction in trade waste • 6 per cent increase in volume of waste through community • Income from car parking down approximately $276,000 • Reduction in commercial leases - $22,000 per month • Temporary closuresDRAFT of Early Learning Centres. (For more information on our response to the COVID-19 epidemic see Chapter 4, Page <<<).

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ABOUT THIS REPORT Page 7 Georges River at a glance Our population (2019) 159,471 Projected 185,346 by 2036 (change 2020-36) 15.15% (forecast id) AGED LESS THAN 20 AGED MORE THAN 65+ YEARS YEARS 37 22.8% 15.4%

YEARS MEDIAN AGE

POPULATION BORN INDIGENOUS COMMUNITY OVERSEAS 0.5% 44.8% of population HOUSEHOLD TYPE MIGRATION ASSISTANCE 11.8% 72.4% 27.6% families from elsewhere in Australia of population provide assistance to a person with a disability 22.8% 11.5% 26.6% couples without children from overseas provide care for children 18.4% 53.4% single person residents speak a language other than English at home

Housing 53.8% 33.6% detached dwellings flat or apartment 31.7% 30.8% households renting households with a mortgage

Transport 31.3% 54.8% residents use public transportDRAFT residents drive to work to get to work

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – AT A GLANCE Page 8 Economy 54,813 15,726 people 16,289 $8.21 billion local jobs live and work in local businesses GRP Georges River LGA Healthcare and social 15,726 6.5% assistance resident workers unemployed Largest industry by employment 20.5% 30.2% households with a high university educated income

Sources Australian Bureau of Statistics, Estimated Resident Population, 2018 Profile ID.com.au Economy ID.com.au Australian Bureau of Statistics, Census of Population and Housing, 2016

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – AT A GLANCE Page 9 Our environment Waterways: 40km Bushland under restoration by volunteers: 154 ha Bushcare groups: 14 4,300 trees given away in 2019/20 Estimated tree canopy cover of 38% (including mangroves)

Our infrastructure 394 km local roads 27.7 km regional roads 494 km footpaths Number of footpaths constructed - 36 Length of footpaths constructed – 6.6 km Number of drainage programs completed – 15 Number of traffic devices constructed – 12 Length of new kerb and gutter constructed – 1.8 km

Our recreation facilities 3 aquatic and leisure facilities (1 currently closed) 5 libraries 1 museum and gallery 34 council community facilities (9 with space for hire) 118 playgrounds 15 tennis courts 28 netball courts 57 sporting fields 2 full synthetic fields and 2 mini fields 2 golf courses DRAFT 266 Council parks and reserves totalling 477 ha 1 stadium 1 entertainment centre 10 boat ramps 3 tidal pools 10 boat ramps

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – AT A GLANCE Page 10

Council 584 full time equivalent staff $148.6 million budget expenditure forecast for 2020/21 $46.4 million capital budget expenditure forecast for 2020/21 $3.2 million total operating budget deficit forecast for 2020/21

Financial results ($’000)

2017/18 2018/19 2019/20 Change

Revenue* $130,814 $136,930 $138,484 1.1%

Expenses $131,583 $140,199 $147,968 5.5%

Assets $1,447,849 $1,563,223 $1,581,850 1.2%

Liabilities $38,684 $40,406 $47,683 18%

*Excluding capital grants and contributions

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – AT A GLANCE Page 11 Capital works snapshot We completed or progressed capital projects and programs such as upgrades to roads, footpaths and pedestrian facilities; improvements to parks and sporting facilities; and improvements to buildings and upgraded amenities. The selection of key capital projects and programs noted below were part of our $55 million capital works program for 2019/20.

Roads (new and upgraded) $4,802,528

Playground improvements $3,417,151

Footpath improvements $1,933,416

Community buildings and facilities $16,965,250

Library resources $989,428

Corporate systems and technology $356,090

Environmental and sustainability initiatives $3,845,190

Neighbourhood centre improvements $920,063

New and improved parks $452,213

Other land and buildings $4,924,549

Public amenities $731,053

Sports fields and facilities $9,799,307

Traffic/pedestrian facilities $712,984

Drainage $2,058,282

Plant and equipment $2,956,811

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – AT A GLANCE Page 12 Annual scorecard

Measure 2017/18 2018/19 2019/20

Correspondence completed 24,617 42,001 47,446

Cyber threats blocked 2,414,912 9,928,581 12,260,202

Tenders awarded to the value of $45,118,598.50 $44,949,322.08 $22,714,885

Tree applications processed 706 796 832

Number of trees planted 3,650 3,814 N/A new measure created

Number of trees planted - excludes N/A N/A 961 National Tree Day Give Away and other community planting

Square metres of roads re-sheeted 70,441 65,558 12

Kilometres of footpath constructed 3.7 8.5 10

Visits to Hurstville Aquatic Leisure 1,159,178 1,221,602 896,143 Centre

Tonnes of waste diverted from 29,215 27,199* 30,358 landfill

Food shop inspections 893 940 596

Fines for environmental breaches $14,750 $209,030 $97,151

Value of development applications $1,054,762,960 $568,118,643 $463,173,519.95 (DAs) lodged

DAs assessed 894 758 494

Attendees at major Council events 68,000 69,657 63,000

Telephone calls answered 104,067 105,217 74,678

Attendees in community centres 317,596 336,297 239,567 and performance venues Visits to Georges River librariesDRAFT 811,816 721,975 499,740 Councillor requests 1,805 1,078 626

Enquiries from MPs 1,586 1,461 1,206

Council meeting and committee N/A 65 32 meeting live streams

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – AT A GLANCE Page 13

01 – Overview

This section of the Georges River Council 2019/20 Annual Report provides a profile of the Georges River Local Government Area (LGA), and a snapshot of our performance, awards and recognition. It also introduces our Mayor and General Manager.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 14 Chapter 1: Overview

About Georges River

History The traditional owners of the area now known as the Georges River are the Biddegal people of the Eora Nation, who have lived on this land for more than 40,000 years. European settlement in the area in 1788 led to dramatic change for the Aboriginal community. The first land grant was assigned in 1804, with Hannah Laycock and her family receiving 700 acres. In 1808, Captain John Townson was granted 1,950 acres of land, comprising the present-day suburb of Hurstville and part of Bexley. His brother Robert Townson was granted the land which now comprises Penshurst, Mortdale, and parts of Peakhurst. European settlement was the catalyst for significant changes to the natural landscape, which was rich in natural resources, such as lime and timber. Communities began to work in areas including lime-burning, timber-getting, oyster-farming, ship-building, and brickworks. Further transformation of the Georges River area took place in 1850, when Michael Gannon purchased land and subdivided it into small farms along what is now Croydon Road. Three larger farms were purchased by Messrs Dent, Peake, and Ibbotson, and the area became known as Gannons Forest. When a local school was established in 1876, it was named "Hurstville", and in 1884, the new railway station took the same name. The establishment of the Illawarra Railway line saw the landscape shift from rural to an environment featuring cottages and roads, and residents opted for trades over agricultural work. Kogarah Council was first established in 1885, with a municipality in Hurstville following in 1887. Improved transport links brought about an increase in population in the 1900s, which led to a boom in new shops and businesses. The picturesque rivers, coves and beaches of Georges River became the ‘pleasure grounds’ of Sydney, popular for swimming, boating, and picnicking. The discovery of gold in NSW in the 1850s attracted Chinese migration to the Georges River, and migration from China and Hong Kong again boomed in the 1990s, when a distinct Chinese community began to form in the area. By 1988, Hurstville had become a central business district for the southern suburbs of Sydney, and was declared a city. Georges River CouncilDRAFT was formed in 2016 following the amalgamation of the former Hurstville and Kogarah Councils. Today, the Georges River area is home to a thriving multicultural community, sharing links with more than 50 countries. Some 159,471 people call the Georges River area home, with 16 per cent of the community born in China and 53.4 per cent speaking a language other than English at home (2016 Census).

Council Our 15 elected councillors are supported by 623 staff members undertaking both administrative and outdoor activities. Our annual operational expenditure budget for 2019/20 exceeded $147 million and an additional capital expenditure program in excess of $54 million. You can learn more about our organisational structure on page ***.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 15 Suburbs Allawah Kogarah Bay Beverley Park Kyle Bay Beverly Hills Lugarno Blakehurst Mortdale Carlton Narwee Carss Park Oatley Connells Point Peakhurst Hurstville Peakhurst Heights Hurstville Grove Penshurst Kogarah Riverwood Kogarah Bay Sans Souci Kingsgrove South Hurstville

Location Georges River LGA is 17 kilometres from Sydney CBD and covers 38 square kilometres. Georges River LGA is close to Sydney Airport and the M5 Motorway, as well as the foreshores of Botany Bay and the Georges River. The area is serviced by Stoney Creek Road, Forest Road, King Georges Road, and the East Hills and Illawarra rail lines. It is the major public transport interchange for the St George region, with excellent access to train and bus services. The LGA consists of five wards: Blakehurst, Hurstville, Kogarah Bay, Mortdale, and Peakhurst.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 16 Georges River LGA is 17 kilometres from Sydney CBD and covers 38 square kilometres.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 17 Population The estimated resident population for 2019 is 159,471 with a population density of 41.57 people per hectare. The population in 2020 is estimated at 160,965 and is forecast to grow to 185,346 people by 2036 (15.15 per cent increase).

Demographics The Georges River LGA has a slightly lower proportion of people 17 and younger and a higher proportion of people aged over 60 than the Greater Sydney average. Overall, 20.2 per cent of the population was 17 and under, and 20.6 per cent 60 and over, compared with 22.1 per cent and 19 per cent respectively for Greater Sydney. The area has a high proportion of people born overseas (44.8 per cent) and 42 per cent of the population is from a non-English speaking background. The largest overseas country of birth in the LGA was is, where 16.1 per cent of the population, or 23,654 people, were born. The next most common places of birth are Nepal (3.3 per cent), Hong Kong (2.5 per cent) and the United Kingdom (1.6 per cent). The countries of birth with the biggest net gain in number of residents between 2011 and 2016 were China (+5,168), Nepal (+3,081), The Philippines (+725), India (+397) and Bangladesh (+352). Aboriginal and Torres Strait Islander people represented 0.5 per cent of Georges River’s population in the 2016 Census.

Languages The most common languages spoken at home other than English are Chinese languages (17.7 per cent), Greek (5.4 per cent) and Arabic (3.6 per cent). Those speaking Nepali has increased from 1.3 per cent in 2011 to 3.4 per cent (compared to 0.7 per cent in Greater Sydney) in 2016.

Economy The local economy sustains 54,813 jobs with 84,680 employed residents. Of the 42,487 local workers in the LGA, 15,726, or 37 per cent, also live in the area. 46 per cent of the local workers are male and 54.1 per cent female. The LGA is home to around 16,289 local businesses with the largest industry (by employment) being healthcare and social assistance (15,631 local jobs in 2018/19). Financial and insurance services were the most productive industries, generating $1,374 million in 2018/19. Our gross regional productDRAFT was $8.21 billion in the year ending June 2019, growing 1.2 per cent on the previous year. Healthcare and social assistance had the largest total exports by industry, generating $1,088 million in 2018/19. Manufacturing had the largest total imports by industry, generating $1,854 million in 2018/19.

COVID-19 economic outlook The estimated impacts for the June quarter 2020 compared to 2018/19 four-quarter average predict a gross regional product change of -9.8 per cent. Local jobs are forecast to fall by 6.2 per cent which equates to a loss of 3,416 local jobs. If JobKeeper recipients are included, then the employment decline is estimated at -10.8 per cent (5,946 jobs).

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 18 Environment We are committed to the conservation, restoration and enhancement of the LGA’s environment. Since 2016, we have introduced projects and programs to enhance the local environment and encourage recycling and waste minimisation, including: • Carss Park Foreshore Naturalisation Project • Riverwood Wetlands Restoration Project • Dover Park West Foreshore Restoration • Dairy Creek Bank Stabilisation and Restoration Project • Butler Reserve Rain Garden and Playground • The Myles Dunphy Reserve Nature Boardwalk • Stage 1 of the Gannons Park Water Quality Improvement and Stormwater Harvesting Project • ‘Retail your Rubbish’ program • Bower Reuse Café • Composting and worm farm workshops • Eco body workshop • Bee conservation project • Hydro Panel project; and • Activities for World Environment Day.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 19 Our vision, mission and values

Our vision A progressive, environmentally, and culturally rich community enjoying a unique lifestyle.

Our mission A leading, people-focused organisation delivering outstanding results for our community and city.

Our values

United – We will work collaboratively as one team with common purpose and respect

Professional – We will act with integrity and seek opportunities to learn and grow

Honest – We will be open and truthful with each other and our community

Accountable – We will own our decisions and actions as we strive for excellence

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 20 Awards and recognition

Australasian awards • Bronze Award in Australasian Reporting Awards for the 2018/19 annual report. • Highly commended in the Museums and Galleries National Awards for the Hurstville Museum and Gallery temporary exhibition ‘St George on a Sunday’.

National awards Highly commended in the Smart Cities Awards for the development of ChillOUT Hubs. State awards • Finalist in the renewable energy category of the 2019 Cities Power Partnership Awards for the ‘hydropanel’ array at Hurstville Aquatic Leisure Centre. • Finalists for 2020 Local Government Excellence Awards for: o Norm O’Neill cricket training facility o Charles Pirie inclusive sporting amenities building o Smart collaboration – ChillOUT hubs o Oatley Park nature-based all-inclusive adventure playground o ‘The Green’ pop-up park o Carss Bush Park foreshore naturalisation o TRUE Women Female Leadership Program 2019 o River Run - all-staff conference Public recognition • Featured in Information & Data Manager (IDM) magazine – Digital dividend for Georges River Council – how the long-term program of digital transformation at Georges River Council delivered dividends when the COVID-19 crisis hit. • Featured in Government News in relation to ‘rising to the citizen experience challenge’ – sharing Council’s commitment to enabling digital services. • Feature article in New Planner March edition (Planning Institute of Australia journal). Partnerships and collaborations • Invited to present at the Public Sector Network (KPMG) to share Council’s journey in aligning corporate strategy to improve efficiency, performance and achieve organisational goals.DRAFT • Webinar on River Rail by Sue Weatherley for Committee for Sydney. • Webinar on the planning taskforce by Gail Connolly for Committee for Sydney. • Doctor Rebekah Schulz, Director Community and Culture, along with Associate Professor Andrew Sense and Doctor Matt Pepper published ‘Apprehending and embedding customer expectations in the collaborative development of performance indicators’ in Systemic Practice and Action Research, December 2019 and 'Combining Participative Action Research with an adapted House of Quality framework for the stakeholder development of performance indicators in local government' in Systemic Practice and Action Research, June 2020.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 21 Sharing knowledge and expertise ChillOUT Hubs cited as an example of innovation in a World Bank Report on managing public spaces.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 22 Performance snapshot

How we performed Activities in 2019/20 contributed to our three-year Delivery Program 2018-2021 and the long- term objectives in our Community Strategic Plan 2018-2028. During 2019/20, we completed or progressed a substantial program of capital works and operational projects and provided services that addressed social, economic, and environmental objectives in the Delivery Program and Community Strategic Plan. Overall performance during 2019/20 was measured against 152 three-year term achievements, 177 one-year actions and 61 annual performance indicators as outlined in the Delivery Program and Operational Plan. Delivery Program Three-year actions

95% 5%

ON TRACK BEHIND SCHEDULE

Performance indicators

77% 23%

ACHIEVED NOT ACHIEVED

Operational Plan One-year actions

71 % 29% ON TRACKDRAFT NOT COMPLETED

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 23 PILLAR 1: PILLAR 2: A protected environment and green open Quality, well planned development spaces

100% THREE-YEAR ACTIONS ON TRACK 100% THREE-YEAR ACTIONS ON TRACK 78% ONE-YEAR ACTIONS COMPLETED 64% ONE-YEAR ACTIONS COMPLETED 71% PERFORMANCE INDICATORS PERFORMANCE INDICATORS ACHIEVED 71% ACHIEVED PILLAR 3: PILLAR 4: Active and productive economy A diverse and productive economy

82% THREE-YEAR ACTIONS ON TRACK 94% THREE-YEAR ACTIONS ON TRACK

88% ONE-YEAR ACTIONS COMPLETED 55% ONE-YEAR ACTIONS COMPLETED

75% PERFORMANCE INDICATORS 70% PERFORMANCE INDICATORS ACHIEVED ACHIEVED PILLAR 5: PILLAR 6: A harmonious and proud community with Leadership and transparency strong social services and infrastructure

100% THREE-YEAR ACTIONS ON TRACK 92% THREE-YEAR ACTIONS ON TRACK 68% ONE-YEAR ACTIONS COMPLETED 71% ONE-YEAR ACTIONS COMPLETED 75% PERFORMANCE INDICATORS PERFORMANCE INDICATORS ACHIEVED 87% ACHIEVED

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 24 What follows is a snapshot of our performance in 2019/20 measured against the Delivery Program goals. The snapshot includes objectives with significant community interest.

PILLAR 1: PILLAR 2: PILLAR 3: A protected environment and Quality, well planned Active and productive green open spaces development economy Refer to pages *** to *** Refer to pages *** to *** Refer to pages *** to ***

Achievements Achievements Achievements Commenced review of plans of Commenced, exhibited and Completed the Car Parking management program for lodged the Georges River Local Strategy. Crown lands. Environmental Plan (LEP) 2020 Commenced the Transport with the NSW Government. New plan of management and Strategy. master plan commenced for Completed Georges River Local Installed award-winning former Oatley Bowling Club site. Strategic Planning Statement ChillOUT hubs. 2040 (LSPS 2040). Completed foreshore review Completed Oatley Adventure and recommendations have Commenced Georges River Playground, Kempt Field and been incorporated into the DCP 2020. Meade Park Adventure comprehensive draft LEP and Continued the draft Beverly Hills Playground and amenities and draft Development Control Plan Master Plan. Charles Pirie Reserve inclusive (DCP). sports amenities building. Completed interactive water Completed final two stages of play element at Hurstville Plaza. Solar systems were installed at Carss Bush Park foreshore. Jack High Childcare, Kogarah Completed stage 1 of Constructed elevated boardwalk Library, Penshurst Long Day Commercial Centres Strategy. in Myles Dunphy Reserve. Care and Narani Childcare. Achieved 6.75 per cent Developed and implemented a reduction of the development Waste Education Program. assessment backlog for Developed and implemented development applications from the Open Space, Recreation 48 per cent over 100 days. and Community Facilities Strategy.

Challenges Challenges Challenges Compliance with the COVID-19 Compliance with the COVID-19 Compliance with the COVID-19 public health order presented public health order presented public health order presented difficulties with public difficulties with community difficulties with community participation and resulted in the consultation. consultation. closure of the Hurstville DRAFTInability to extend the exhibition Entertainment Centre and of the Georges River LEP community centres and halls. beyond 31 May 2020 due to the Environmental impacts due to commitments to the NSW drought, rain and king tides. Government under the Accelerated LEP Program. Lengthy approval times with external agencies. The Ausgrid Live Work Ban has prevented some works being Community has raised issues completed. with the foreshore scenic protection area (FSPA) review.

The year ahead The year ahead The year ahead

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 25 Finalise the LEP and DCP. Commence work on LEP 2021 Implement the and 2022. recommendations of the Car Further environmentally friendly Parking Strategy. sea walls may be constructed Implement actions from LSPS as part of the project 2040. Finalise the Transport Strategy. recommendations identified in Gazette LEP 2020. Trial a car-share provider for the Georges River Foreshore 12-months in Kogarah and Access and Improvement Plan. Commence LEP 2021 and Hurstville. 2022. Extend Myles Dunphy Continue master plans Boardwalk (pending funding). Work with Ausgrid to finalise electrical works at Hurstville Continue Waste Smart schools Plaza. education program. Develop a Resilience Strategy.

PILLAR 4: PILLAR 5: PILLAR 6: A diverse and productive A harmonious and proud Leadership and transparency economy community with strong social Refer to pages *** to *** services and infrastructure Refer to pages *** to *** Refer to pages *** to ***

Achievements Achievements Achievements Adopted part 1 of the Centres Completed stage 1 of the Designed a new Georges River Analysis. Inclusive Housing Strategy. Council rate structure. Held Cronulla Sharks home Adopted the Planning Proposal Completed nine risk-based games at Netstrata Jubilee for the Civic Centre Precinct audits and two unscheduled Stadium along with Sydney FC Master Plan. service reviews. and St George Dragons. Developed a local studies Refined the long-term financial Endorsed the Kogarah marketing and communication plan. Collaboration Area Place plan. Published Georges River 2050 Strategy. Developed a collection – Leading for Change Strategy. Completed Hurstville Heart of management plan. Published Georges River the City Place Strategy Delivered media lab in Hurstville Reputation Strategy. including the delivery of a pop- Library. up park at Palm Court car park. Customer experience Opened Oatley West Early improvement program phase 2. We endorsed the Economic and Learning Centre. Social Recovery Plan (ESRP) in TRUE Women high school response to the COVID-19DRAFT Released online event toolkit leadership program. pandemic. and held community workshops. Incorporated a review of our Released ‘River Rail’ advocacy Developed and implemented Asset Management Plan into document – Kogarah to the Create Georges River our Long term Financial Plan. Parramatta Rail Link. Cultural Strategy. Established a Digital Resource Opened Georges River’s first Management Plan. domestic violence crisis accommodation facility.

Challenges Challenges Challenges Limited commercial floor space Compliance with the COVID-19 Compliance with the COVID-19 in the Kogarah town centre. public health order presented public health order presented challenges in managing staff

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 26 Budget and funding limitations. difficulties in holding events. working from home. Changing environment with Reduced attendee numbers due Supporting technology literacy uncertain economic and social to extreme weather conditions. for staff impacts. Service closures due to COVID- Reliance on external funding to 19 resulted in delayed stocktake incentivise safety initiatives. and data cleansing for library Deferral of the Georges River services collection management Council Special Rate Variation plan. application to the Independent Pricing and Regulatory Tribunal. Adapting the long-term financial plan to the pace of changes in the community and Council decisions. COVID-19 placing further economic strain on the community and affecting the percentage of rates outstanding.

The year ahead The year ahead The year ahead Commence part 2 centres Exhibition of the Planning Implement 2020/21 audit analysis. Proposal for Civic Centre program with nine scheduled Precinct. risk-based audits. Maximise commercial opportunities at Netstrata Finalise the Inclusive Housing Prepare a self-assessment Jubilee stadium. Strategy. checklist for managers/ coordinators on internal controls Implement Place Strategy Implement the 2030 Georges and accountability. actions. River Library Strategy. Consult with community and Consult with community and Complete the Media Lab. Council for the legislated stakeholders to develop Implement Digital Experience obligation to harmonise the rate detailed designs for Hurstville and Communications Strategy. structure. Revitalisation work. Implement the 2020/21 Animal Align the long-term financial Establishment of an expert Management Education plan to the potential financial recovery panel for ESRP Program. sustainability strategies, such actions. as special rate variation. Implement the 2020/21 School Safety Program. Promote hardship options for the community and internal DRAFTCouncil business departments.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 27 Mayor’s message

While the 2019/20 financial year introduced new social challenges, it did not stall the momentum of Council to continue working towards a sustainable and resilient Georges River community. We were able to strike a balance this financial year between responding immediately to the COVID -19 pandemic and continuing to plan for our future. We implemented the ‘Economic and Social Recovery Plan’ in response to the unprecedented impacts of COVID-19 on local businesses and the community at large, to complement packages rolled out by the State and Federal governments. The 2019/20 financial year saw the first two of three phases actioned. Phase 1 ‘Immediate Support’ actions were implemented to support businesses and the community, including a business support program, #WeAreInThisTogether campaign and the waiving or reduction of fees and charges. Support was also provided for Georges River healthcare workers and the use of Council-owned sites for COVID-19 testing was offered. We provided translated messages in community languages for COVID-19 restrictions and food safety and Council initiated outdoor dining licence fee exemptions, reduction in development assessment fees for commercial fitouts for a period of six months; and faster payment for local suppliers. We moved to increase on-line learning and digital programs for libraries and gallery exhibitions and provided free reservation of spaces at our childcare centres. Phase 2 ‘Revival’ actions prepare Georges River for a relaxing of restrictions and a full re- opening and include initiatives that help prepare and respond to the changing environment both economically and socially. This stage has included: • works on key capital projects • business support through grant funding, programs and courses • pursuit of Government grants for “shovel-ready” projects • development and delivery of COVID-19 safe events • investigating public domain improvements: including temporary widening of footpaths and pop up parks

The ‘Georges River InnovationDRAFT Strategy’ was launched, positioning us as a leader for change and fostering a culture of innovation locally. The strategy will see us creating a collaborative innovation network where we will be able to gather insights from government, business, non-government organisations, start-ups, research institutions, entrepreneurs and the community. We also launched the ‘Georges River 2050 – Leading for Change’ vision which seeks to build a better future, amplify strengths and unlock opportunities. In 2050 the Georges River area will be an accessible, green, diverse and innovative place, community and economy. In 2050, Georges River is connected, naturally and our aspirations for our city are that we are accessible, green, diverse and innovative.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 28 I was very proud to open the first women’s crisis accommodation centre in the Georges River area – a significant milestone in Council’s fight against domestic and family violence, made all the more poignant due to the increase in domestic violence incidents under the strain of the pandemic. I would like to thank the staff of Council for their commitment to adapting in a challenging year in order to continue to support and serve the Georges River community. I also thank our community for their cooperation in heeding the advice of the health authorities and their support to each other, our local businesses and our frontline workers. The significant contribution of our volunteers, who work alongside us across many parts of our community, is something we are deeply grateful for particularly at this time. The impact your time and energy has on local people’s lives is immeasurable, and your shared value of providing service to our community makes it a stronger and kinder one.

Councillor Kevin Greene Mayor Georges River Council

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 29 General Manager’s message

As General Manager, I am responsible for implementing the Council’s decisions which are aimed at achieving outstanding results for the community and the Local Government Area. My focus is to continuously improve our services, facilities and infrastructure and, particularly during 2019/20, to support our community during unprecedented challenges. Social responsiveness The COVID-19 pandemic compelled us to be more agile in our approach to service delivery. In response to the closure of our frontline services under the NSW Public Health Orders a program to redeploy staff from frontline services ensured we kept our staff not just employed, but working and providing invaluable support to the wider community in an incredibly challenging time. Operational staff shifts were changed to respond to the higher demand placed on our open spaces, parks and public amenities. Redeployed staff undertook ‘care calls’ to elderly people in the local area to support the most vulnerable in our community and also facilitated iPad loans for seniors, to help them stay in touch with loved ones and access key online support. In recognition of the importance of public spaces for our community during lockdown and restricted travel we persevered with the completion of the Oatley Park inclusive adventure playground and opened three other inclusive playgrounds in Penshurst Park, Simpson Reserve and Paddy Tyler Reserve. We installed the world first award-winning ChillOUT hubs and completed Kempt Field adventure playground and amenities, Meade Park adventure playground and amenities, and Charles Pirie Reserve inclusive sports amenities building. Building financial sustainability Our consultation with the community in 2019 confirmed support for a single, fair, equitable and consistent rating system for Georges River Council ratepayers. More than 7,000 ratepayers told us they wanted the minimum rate to be the same across the entire local government area and we are working towards this goal. Council staff have achieved $9 million in savings but the challenge remains in balancing community expectations with future financial sustainability. There is a growing gap between the cost of providing services and facilities for our growing and diverse community and the funding available to meet those costs. Whilst the harmonisationDRAFT of rates is a mandatory requirement of the NSW Government in 2020/21, the generation of additional income from rates is necessary to continue to provide the services and facilities our community values. Achieving excellence The continued hard work of our staff, despite the challenges of the COVID-19 pandemic, was recognised throughout this financial year: - The 2018/19 Annual Report won a Bronze Award in the Australasian Reporting Awards. - The development of the ChillOUT Hubs received Highly Commended in the national Smart Cities and Communities Awards.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 30 - Council was a finalist in the Renewable Energy category of the 2019 Cities Power Partnership Awards for the hydropanel array at Hurstville Aquatic Leisure Centre. - In the 2020 Local Government Excellence Awards Council was a finalist for: o The Norm O’Neill Cricket Training Facility o Charles Pirie Inclusive Sporting Amenities Building o Smart Collaboration – ChillOUT Hubs o Oatley Park Nature-based All Inclusive Adventure Playground o ‘The Green’ Pop-up Park o Carss Bush Park Foreshore Naturalisation o TRUE Women Female Leadership Program 2019 o River Run All-Staff Conference. Our annual staff survey has continued to gather strong participation from all staff and has provided valuable insights into the perceptions and sentiments of staff regarding key drivers of employee engagement and organisational performance. Over the last year we continued to see positive increases in results in 29 out of 32 categories including high levels of staff passion and engagement. Georges River Council is outperforming other councils on 31 of the 33 Council benchmark categories such as leadership, staff passion and engagement, progress and work satisfaction. We achieved further reductions in our development application processing times, including in the number of development applications exceeding 100 days. We were one of seven councils to receive endorsement from the Greater Sydney Commission for the Georges River Local Planning Statement (LSPS) 2040. The LSPS guides land use planning and the delivery of significant infrastructure over the next 20 years. We lodged the Georges River Local Environmental Plan (LEP) 2020 with the NSW Department of Planning, Industry and Environment. The LEP 2020 was the first stage of a four-stage approach to preparing the comprehensive Georges River LEP. During the year our staff completed in excess of 61,000 service requests and responses to correspondence, and importantly, improved on all of our annual customer service results and satisfaction levels. Future focussed service delivery Our City Strategy and Innovation Directorate (CSI) continues to work towards positioning the LGA and Council as a strong and influential entity in Greater Sydney and NSW with a focus on innovation. The team’sDRAFT ability to influence legislation and decision-makers has generated opportunities for the city. Projects implemented by CSI this year include the adoption of: • ‘Georges River 2050 – Leading for Change’ which sets a path for a better future, amplifies strengths, unlocks opportunities for Georges River and represents Council’s commitment to a future focused, ambitious city and a positive leader for change.

• ‘Kogarah Health Education and Innovation Precinct – Investment Attraction, Vision and Strategy’ drives the economic expansion of the current Kogarah Health and Education Precinct by identifying the opportunities available to Council to attract business and investment, incentivise innovation and build long lasting strategic partnerships to support existing and future jobs.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 31 • ‘Hurstville Place Strategy – Heart of the City’ provides a vision, priority projects and key actions to achieve our goal of Hurstville becoming the heart of the city. The strategy presents priority projects to transform Hurstville CBD through innovative, economic, cultural and infrastructure improvement projects.

• ‘Georges River Reputation Strategy’ strives to influence the knowledge and opinions of people who live both inside and outside the LGA.

• Georges River Advocacy Program.

We released our ‘Libraries 2030 Strategy’ to support the shift away from the traditional notion of a library as simply a place to borrow books. Our libraries house an extensive collection of online resources and play an important role as a central hub in our community for people to socialise, learn, create and engage. I would like to thank Mayor Kevin Greene for his leadership during the challenges of the 2019/20 financial year. I would also like to thank our Councillors for their commitment to our community and their support during the year. Finally, I would like to thank the Executive Team for their commitment to business continuity and the accelerated adaptation of our service provision to keep the community and staff safe during this challenging year. The commitment of all Georges River Council staff towards prioritising our community and managing our response to the COVID-19 pandemic, while still staying focussed on our long-term vision has been commendable.

Gail Connolly General Manager Georges River Council

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OVERVIEW Page 32

02 – The community

This section details how we engaged with the community, supported business and stakeholders, celebrated volunteers, held community events, appeared in the media, managed our finances, undertook key capital works and how rates were spent.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 33 Chapter 2: The community

Spending rates and charges Your annual rates go towards providing services, programs and facilities for the community. Services The diagram below shows the amount of council expenditure on key service areas in every $100 of rates and charges during 2019/20.

Waste Management 15.27 IMT, Finance and Human Resources 9.08 Parks 8.14 Roads 7.94 Commercial properties, Community Centres and Halls 6.66 Libraries, Art and Cultural Services and Economic Development 6.06 Aquatic Sport and Recreation 5.85 Footpaths 4.98 Parking 4.57 Office of General Manager, City Strategy and Innovation 4.16 Children’s Services 4.10 Governance, General Counsel and Audit 3.70 Development and Buildings 3.70 Planning, Environment and Sustainability 3.09 Customer Service and Communications 3.03 Environmental Protection 2.96 Street Lighting and other Amenities 1.61 Street Cleaning 1.55 Emergency Provisions and Services 1.48 Drainage and Stormwater Management 0.87 Health Regulation 0.74 Youth, Aged Persons, Disabled and Community Support 0.27 Animal Management 0.20 DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 34

Key capital projects The table below outlines a selection of key capital projects which were part of Council’s $55 million Capital Works program for 2019/20. Community Upgrade and construction of community and sporting amenities Buildings and buildings throughout the LGA including the following construction Facilities works:- $16,965,250 $3,480,680 Oatley West Childcare Centre $3,245,464 Penshurst Park Sporting Hub Stage 2 $2,257,361 Gannons Park Sports Amenities Building $1,568,850 Harold Fraser Oval Community Pavilion and Amenities Building $1,227,232 Peakhurst Park Amenities Building $1,130,205 Poulton Park Sports Amenities Building $896,643 Riverwood Park Sports Amenities Building $854,653 Renown Park Sports Amenities Building $817,237 Charles Pirie Reserve Sports Amenities Building Above major projects were funds from various sources including Developer contributions, Stronger Communities funds and Council funds Corporate Software implementation and upgrades, hardware and equipment Systems and replacement Technology $356,090 Drainage and New and upgraded drainage and stormwater works at various Stormwater locations across the LGA including:- $2,058,282 $929,600 Cromdale Street Mortdale $252,901 Poulton Park South Hurstville $169,820 Taronga Street Hurstville $137,499 Blackshaw Avenue Mortdale Footpaths ConstructionDRAFT of 40 new and upgraded footpaths across the LGA $1,933,416 Library Services Replacement of resources and collections and enhancing access at Kogarah Library and storage at Hurstville $989,428 Neighbourhood Upgrades to town centres including:- Centre $490,438 Forest Road Hurstville Improvements $133,542 Commencement of Mortdale Shopping Centre upgrade $920,063 $130,439 Kogarah CBD Streetscape $118,278 Chillout spaces – Smart Cities program – grant funded

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 35 Purchase of Land / Purchase of properties in town centre area - Hurstville and Penshurst Buildings $4,924,549 Parks Upgrades and new facilities installed at various parks in LGA, including; Remediation works at Dover Park Pontoon; Minor upgrades $452,213 at Thorpe Park, Parkside Drive Reserve, Nichol Murray Reserve, Moore Reserve, Hogben Park Plant & Equipment Replacement of fleet vehicles $2,956,811 Central Plaza video screen Various equipment at Hurstville Aquatic Leisure Centre Playgrounds New Playgrounds constructed at:- $3,417,151 $1,563,327 Kempt Field – playground and children’s bike track $839,367 continuation of works at Oatley Park Adventure playground $609,311 Penshurst Park Playgrounds replaced at:- Simpson Reserve Anderson Park Paddy Tyler Reserve Grosvenor St Reserve Public Amenities New Amenities buildings were constructed at Kempt Field, Meade Park, Nichol Murray Reserve and Pole Depot. $731,053 Roads Upgrade and resheeting of roads at various locations across LGA. Projects were funded from various sources-Roads to Recovery grant, $4,802,528 RMS Repair and Blackspot programs, Infrastructure plus rate levy, and Council funds. Major works included:- $414,877 Dora Street Hurstville $390,417 Kingsgrove Road Kingsgrove $252,358 Bridge Street Penshurst $214,034 John Street Hurstville $189,965 Victoria Avenue Mortdale $171,762DRAFT Tallawalla Street Beverly Hills Sportsfields and New and upgraded works at various locations across the LGA Facilities including:- $9,799,307 $2,852,886 Gannons Park Sportsfields and Irrigation $2,696,886 Poulton Park Synthetic Field $1,164,378 Jubilee Stadium Video Screen $875,302 Beverly Hills Park Irrigation and Resurfacing $677,108 Olds Park Irrigation, drainage and resurfacing

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 36 Environmental $2,567,172 Gannons Park Stormwater Harvesting Sustainability and $1,090,988 Carss Park Foreshore Naturalisation Initiatives Minor works included installation of Solar panels on buildings and LED $3,845,190 lighting upgrades Traffic and Upgrade and construction of traffic and pedestrian facilities at various Pedestrian locations across the LGA including:- facilities Roundabout at Edgbaston Road & Melvin Street Beverly Hills $712,984 Roundabout at Morgan Street & Lee Ave Beverly Hills Pedestrian Crossing and Refuge at Bonds Road and Talbot Street Riverwood Raised pedestrian crossing on Newman Street Penshurst

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 37 Engaging with the community Community engagement is the act of informing, consulting, involving, collaborating with and empowering residents on issues that may affect their lives. It is the foundation of good governance and allows us to identify local ideas, concerns and opportunities by involving the public. We adopted the Community Engagement Strategy in October 2019. The benefits of community engagement include: • better project and service delivery • improved quality of policy being developed • strengthened relationships with individuals and community groups • a process to ensure council is meeting local needs • opportunities to discuss complex and emerging issues • opportunities for diverse voices to be heard.

Major Projects During 2019/2020 we consulted with the community on: • Georges River LEP 2020 • Changes to your rates (proposed rates restructure) • Georges River draft regional aquatic site suitability and feasibility study • Community Engagement Strategy • Oatley Bowling Club site master plan and plan of management • Operational Plan and Draft Delivery Program • Library Strategy • Innovation Strategy • Create Georges River Cultural Strategy. We engage with the community in a variety of ways, including direct mail, notices in newspapers, subscription emails/newsletters, letter drops, face-to-face briefings, telephone surveys, and workshops. In addition, we used our online platform Your Say for 65 community consultations, which involved 3,132 ‘active engaged’ participants and 21,329 ‘aware’ participants. Registered Your Say members increased by 62 per cent (809) during 2019/20. Due COVID-19 restrictions, we changed face-to-face engagements to interactive online webinars for the Draft Georges River LEP. Changes to your rates information reached more than 2.3 million people through 79 activities or events in a two-monthDRAFT period. This program included online, on social media, in newspapers and newsletters, in community languages as well as a brochure and survey to all households and businesses in the LGA. Face-to-face information sessions and drop-in events were led by our General Manager and included targeted sessions for business and the Chinese-speaking community. We obtained community feedback through four main channels: • face-to-face - 288 people were reached through eight events. • surveys – the return of 6,363 surveys represents a response rate of 11.86 per cent on 53,646 feedback packs (letter, brochure and survey). • Your Say - 50 people provided submissions online and a further 50 people wrote submissions by email and mail.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 38 • randomised telephone survey of 600 households. In all, 3,220 comments were received and analysed. Council’s top 10 online projects with the highest participation were: • Changes to your rates (662) • Draft Georges River LEP 2020 (350) • Christmas lights competition 2019 (285) • Oatley Bowling Club site master plan and plan of management (240) • Community safety survey (189) • Georges River Draft Regional Aquatic Site Suitability and Feasibility Study (156) • Moore Reserve plan of management and master plan (130) • Beverly Hills @ Night (116) • Closure of Kogarah War Memorial Pool (Carss Park Pool) (114) • Hurstville @ Night (97)

Public Exhibitions 2019/20 • Draft Resourcing Strategy 2020/21 • Draft Operational Plan and Draft Delivery Program • Draft Innovation Strategy • Draft Georges River Foreshore Access and Improvement Plan • Regional Aquatic Facility Site Suitability and Feasibility Study • Public Art and Cultural Facilities in Georges River • Planning Proposal and DCP – 9 Gloucester Road, Hurstville • Oatley Bowling Club Site master plan and plan of management • Moore Reserve plan of management and master plan • Hurstville Oval and Timothy Reserve draft plan of management and master plan • Georges River Draft Regional Aquatic Site Suitability and Feasibility Study • Georges River 2050: Leading for Change • Generic Plan of Management • Financial Statements and Auditors Report • Draft Stormwater Management Policy • Draft Public Art Policy • Draft Olds Park Master Plan • Draft Library Strategy • Draft Kogarah InvestmentDRAFT Attraction Strategy • Draft Hurstville Place Strategy • Draft Grants Donations and Sponsorships Policy • Draft Georges River LEP 2020 • Draft Debt Management and Hardship Policy • Draft Community Lease Policy • Draft Community Engagement Strategy • Draft Car Parking Strategy • Draft Amendment to the Georges River Policy on Planning Agreements • Draft Amendment to Part C2 - Medium Density Housing in Kogarah DCP 2013 • Digital Communications and Experience Strategy

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 39 • Changes to Your Rates • Community Engagement Strategy • Amended Place Naming Policy • Amended Draft Long-Term Financial Plan

Your Say Georges River Your Say is Council’s online engagement tool. Registered participants receive requests to share their views, concerns or ideas to help inform our decision-making. We have received 2,487 site registrations to date, more than one per cent of the population. Your Say incorporates the following features:

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 40

Community satisfaction research In March 2020 we conducted an independent community satisfaction survey to gain insight into resident attitudes and perceptions towards services and facilities provided by Council. The community survey was carried out over 43 facilities/services in terms of importance and satisfaction, grouped into service areas as detailed below:

• Community facilities/services • Infrastructure • Human services • Corporate services and management

The survey was conducted by telephone, interviewing 604 residents with 162 acquired through number harvesting. Key results being:

• 87% of residents were at least somewhat satisfied with the performance of Council. Results have remained consistent with research conducted in 2017. • In terms of the most valued aspects of living in the LGA, themes of accessibility and location were common along with the atmosphere and natural environment aspects. • 21% of residents said they value the proximity to shopping centres, hospitals, services, amenities and activities. Access to good public transport and the fact that the area is quiet and peaceful were also commonly mentioned. • Overall satisfaction with Council’s communication has significantly increased since 2017, with 85% of residents being at least somewhat satisfied. Council’s website was the most preferred method for receiving information for residents. • Controlling population growth and overdevelopment in the area was top of mind for residents (32%). Improved public transport, traffic management, congestion and more outdoor parks and recreation areas were also commonly mentioned. Public transport was both a valued aspect of the area and a top priority.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 41 Media highlights We issued 216 media releases and media alerts across metropolitan, local and specialist media platforms, and provided 63 formal responses on behalf of the Mayor and/or Council to enquiries from media outlets and individual journalists. July 2019 • Carss Park Pool closure • Councillor Charity Ball • Public art installed at Hurstville Plaza • Launch of e-Track to assist with online DA tracking • Meade Park adventure playground opens • National Tree Day August 2019 • Kogarah War Memorial Pool (Carss Park Pool closure) • New rate structures to provide equity to ratepayers • Making finals of Cities Power Partnership Awards for Hurstville Aquatic Centre hydropanel project • Rainbow storytime at Georges River libraries September 2019 • Mayor Greene re-elected alongside new Deputy Mayor • Sydney Fringefest comes to Hurstville • Oatley Inclusive Adventure Playground opens • Peakhurst Park synthetic field opens • Myles Dunphy Boardwalk opens • Carss Park Naturalisation Project opens October 2019 • Rates consultation – Changes to your rates • Scott Morrison visits the Carss Park Naturalisation Project • Georges River Aquatic Strategy on public exhibition • Georges River Art Prize • Council takes stand against domestic violence • Council recognised at committee for Sydney Smart City Awards 2019 • Sydney Sixers returnDRAFT to Hurstville Oval • Graffiti removal day November 2019 • Rates consultation – Changes to your rates • Georges River Aquatic Strategy on public exhibition • Georges River Council domestic violence walk • ChillOUT Hubs installed • Netstrata Stadium to host to the Sharks in 2020 • Magic of Christmas Festival certified as carbon neutral • Council cleans up with top awards at graffiti removal day

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 42 • Georges River Council becomes first council to get on board the NSW Government’s Local Procurement Pilot Program December 2019 • Library of Things launched • Magic of Christmas festival • Lunar New Year Festival certified as carbon neutral • True Women Leadership conference • Doing it Differently Grants provide $200,000 in funding to local organisations • Dover Park gangway upgrade • Council sets target of net-zero emissions by 2025 • Solar panels installed at Kogarah Library and Ken Roswell Tennis Courts • Christmas Lights competition • Georges River Aquatic Strategy on public exhibition • Kempt Field Adventure Playground opens • Harold Fraser Oval Clubhouse opens January 2020 • Australia Day Festival • Lunar New Year Festival • Australia Day award winners revealed • Former Oatley Bowling Club site to become open space February 2020 • Libraries launch dyslexia collection • ChillOUT Hubs officially opened • Council adds first electric vehicles and charging stations to its fleet March 2020 • Changes to Council events due to coronavirus • Council meetings to move online in response to COVID-19 • Council takes action to assist businesses impacted by COVID-19 • Council’s small act of kindness lifts spirits of jobseekers at Hurstville Centrelink • September local government elections postponed April 2020 DRAFT • Councillors ‘adopt’ a healthcare worker • Draft LEP exhibition • Georges River Youth awards • Free parking for St George Hospital healthcare workers • Council shouts healthcare workers a coffee • Councillors suspend one-million-dollar discretionary ward fund • Childcare centres face uncertain future due to COVID-19 impacts May 2020 • Council develops Reputation Strategy for Georges River area • Kogarah Library renamed Clive James Library

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 43 • Exhibition of Draft LEP extended due to COVID-19 • Council to undertake second consultation on rate harmonisation • New women’s refuge opens in the Georges River LGA • Council approves Economic and Social Recovery Plan • Council provides Kingsgrove Community Centre for use as a drive-through COVID- 19 testing clinic • Council donates 10,000 face masks to community groups and aged care facilities June 2020 • Inclusive adventure playgrounds at Penshurst Park, Simpson Reserve and Paddy Tyler Reserve open • Council adopts new Library Strategy • Hurstville Museum and Gallery reopens with Artbomb exhibition • Council has five finalists in Local Government Excellence Awards • Council moves to online DAs • Council votes in favour of further investigating the feasibility of an aquatic facility at Todd Park • New Oatley West Learning Centre ready to open

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 44 Supporting business and other stakeholders

Stakeholder Engagement Why they are What we do for important them

Community Website www.georgesriver.nsw.gov.au Provide knowledge, Provide civic cultural experience, leadership, services, Social media resources, facilities, partnership Publications engagement and and representation feedback Community forums Community events Community funding Council offices Annual report

Ratepayers Rates notices Provide knowledge, Generate cultural experience, sustainable growth Ratepayers rewards program resources, and return to the Annual report engagement and community feedback Website www.georgesriver.nsw.gov.au

Employees Newsletters Provide valuable Provide knowledge, skills employment, General manager newsletters training, career Tool box talks development, opportunities and Posters flexible and Intranet supportive work arrangements Email Staff events and training

Georges River Business forums Build capacity and Provide guidance, business drive the economy support and Budget forum community in the community opportunity Publications Annual report

Property Developer forums Build capacity and Provide guidance, developers drive the economy support and 1:1 meetings DRAFTin the community opportunity Potential Website www.georgesriver.nsw.gov.au Provide economic Provide high visitors benefit, generate standard facilities Social media employment, local services and financial growth product

Government Formal meetings Provide Provide resources, partnerships, partnerships and Correspondence funding, network, networks. Events legislation and growth Business forums opportunities Community forums

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 45 1:1 meetings

Media Media releases Build reputation, Enable partnerships raise awareness of and advocacy Media alerts and briefings services, facilities Social media and promotion Interviews

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 46 Our commitment to the environment Our vision for our environment We are committed to the conservation, restoration and enhancement of our environment. In keeping with ecologically sustainable development principles, we work to integrate social, economic and environmental values and imperatives into decision making. Sustainability involves thinking about the types and amount of resources we use. We encourage the community to consider how they dispose of items and how to protect and conserve the natural environment. To provide a healthy future for residents, we are committed to rehabilitating waterways, protecting bushland and wildlife, and reducing waste and carbon emissions.

Our energy future program

This program aims to provide information for homeowners interested in purchasing and/or installing solar panels and accelerates energy transition to renewable energy sources by empowering communities to take action. We ran a solar campaign to assist residents who were considering installing solar and delivered solar information sessions for the community. During the 2019/20, there were: • 24 solar panels installations • 117.66 kW of capacity installed • 87 quotes for energy-related equipment (such as solar panels).

DRAFT Significant progress was achieved in encouraging the community to consider renewable energy sources and educating the community about energy reduction initiatives in the home.

Working towards net zero carbon and 100 per cent renewable energy In November 2019, we endorsed a 100 per cent renewable energy target by 2025 and provided in-principle support for a net zero emissions target by 2025 or as soon as practicable, through implementing a framework to reduce carbon emissions based on mitigation initiatives and innovative technology. We have been working on the implementation of these initiatives during the 2019/20 period, as follows:

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 47 • Since 1 July 2019, our electricity contract has been delivering a fixed load of renewable energy each year that was equivalent to 20% of electricity from renewable sources (from Moree Solar Farm). • We increased utilisation of solar panels and managed to increase capacity to 188.25 kW with a total of 8 solar panel systems installed by the end of 2019/20. We installed 5 new PV systems during the past 12 months. • In October 2019, we agreed to participate in Ausgrid’s Accelerated Street Lighting Replacement Program which will result in the replacement of 40 per cent of existing inefficient street lights with energy efficient LEDs. By June 2020, nearly 30 per cent of the lights within the program were replaced. • In February 2019, we purchased two Hyundai Ionic 100 per cent electric vehicles. Our fleet currently also has 12 hybrid vehicles, which produce 60 per cent fewer emissions than conventional petrol or diesel powered vehicles. • A Revolving Energy Fund (REF) was established in December 2019 to encourage and support ongoing energy efficiency and renewable energy projects across Council. A proportion of the financial savings from each project have been used to repay the REF to be reinvested in future projects. The projects funded during 2019/20 were solar panel installation at Kogarah Library and Ken Rosewall Tennis Courts – lighting upgrades to LED. The implementation of the mitigation initiatives outlined above was highly successful in all categories and their progression not only helped us achieve all pledges from the Cities Power Partnership (CPP) in record time, but also, raise internal awareness and support.

Cities Power Partnership We achieved all five of our pledges under the Cities Power Partnership and were one of the first member councils to achieve all five pledges. We: • provided resources to educate and support the uptake of renewable energy through the Our Energy Future (AEF) partnership • powered Council operations by renewables either directly (with solar PV or wind) or by purchasing green power (from electricity retailers) • ensured Council fleet purchases meet strict greenhouse gas emission requirements and support the uptake of electric vehicles • installed renewable energy on Council buildings, for example, childcare facilities, libraries, street lighting, recreation centres, sporting grounds and Council offices • created a revolvingDRAFT green energy fund to finance energy efficiency projects and receive savings. Our new pledges are:

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 48 Environmental resilience strategy We commenced an Environmental Resilience Strategy, which will ensure we are one of Sydney’s leading councils in environmental resilience. The Strategy will be exhibited next financial year.

Provision of waste collection services Over the year we emptied 688,840 bins in the provision of waste, co-mingled recycling and garden organics bin collection services. During 2019/20, 30,358 tonnes of waste were diverted from landfill. We investigated more than 1,300 reports of illegally dumped material. Additionally, the income from fines for environmental breaches relating to waste or litter offences totalled $68,151. We also continued membership of the Regional Illegal Dumping (RID) Squad. During the year, more than 340 illegal dumping incidents were reported for investigation to the RID Squad. Additionally, the RID Squad performed three special operations to provide targeted education, compliance and enforcement relating to illegally dumped waste in our LGA. We hosted 264 volunteers for the nation-wide Clean Up Australia Day event in March. These community volunteers picked up litter in five parks, two beach areas and four rivers/creeks. Clean Up Australia volunteers removed 700 kilograms of waste from the local environment.

Sustainable events Our three major events (Magic of Christmas, Lunar New Year and Australia Day) are certified as carbon neutral events. This means all activities associated with running the event have resulted in net zero carbon emissions, by reducing the source of greenhouse gases (GHG) and purchasing carbon offsets. This includes emissions relating to electricity, transport used by event attendees and staff, diesel used in generators, food and catering, fireworks, water and food waste.

Biodiversity We developed and distributed 3,000 Backyard Biodiversity Guides to residents in the Greater Sydney Green Grid’s Priority Corridors and other Green Grid opportunity corridors with another 2,000 guides going to our Civic Centre and community facilities. We send our quarterly e-newsletter for sustainability and environmental initiatives, the Riverwise Review, to moreDRAFT than 200 subscribers with past editions available on our website. Urban tree canopy During 2019/20, we continued our proactive street and park tree planting program with help from the Five Million Trees for Greater Sydney Grant Program, planting 443 trees in two canopy corridors encompassing suburbs with low canopy coverage, including 194 trees in the Kogarah Bay corridor, 239 trees in the Beverly Hills corridor and 10 in urban centres to counteract the urban heat island effect.

Pest animal management The Integrated Fox Management Program completed two rounds of soft jaw leg-hold trapping in six of our reserves and one round of 1080 fox baiting in one reserve between August 2019 and June 2020. Five foxes were eradicated in that same time.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 49 A trial program for the trapping of the invasive red-eared slider turtle (REST) was also undertaken in partnership with the Department of Primary Industries in locations the REST is known to exist including Lime Kiln Bay Wetlands and HV Evatt Park, Lugarno.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 50 Celebrating volunteers

Library services Our Libraries Volunteer Program hosted 49 volunteers during 2019/20. These comprised of: • 13 general duties volunteers who look after our library collections and library spaces • five English conversation class volunteers who help people learn vital English language skills • four English conversation class assistants • as children and youth programs assistant who help us run our library programs. Their patience, care and special attention ensures children and their parents and carers always have a wonderful time • 19 Duke of Edinburgh student volunteers • seven justices of the peace who are valued for their skills, patience, time and dedication to delivering an essential community service.

Hurstville Museum and Gallery Between July 2019 and June 2020, the Museum hosted eight volunteers. Museum volunteer invigilators assist with monitoring the exhibition spaces, ensure artworks and installations are not touched or photographed as indicated, keep the exhibition space tidy, interact, and provide general information to the public and direct them to Museum staff when appropriate.

Cultural development We worked with 92 volunteers last financial year. Members of the different Georges River Council Reference Groups devoted their time to provide advice on our programs and policies in targeted areas (multicultural: 14 members, Aboriginal: 8, youth: 12, seniors: 35, access and inclusion: 13). Furthermore, 10 volunteers from Chinese backgrounds helped us connect and communicate with the Chinese community and assisted at events such as the St George Migrant Information Day in November 2019 and our open day for the Chinese community in August 2019. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 51 Bushcare volunteer program Our Bushcare volunteers help manage remnant bushland by mitigating the effects of vegetation fragmentation, urban run-off, invasion of garden species and noxious weeds (such as lantana and privet), vandalism (including tree poisoning and rubbish dumping) and pest animals. In 2019/20, we supported 316 volunteer sessions across 16 sites, and two responsive groups (Nomads and Rovers) that service an extra 10 sites combined. The volunteers planted an additional 3,000 plants including a mix of trees, shrubs, and grasses. Bushcare volunteers participated in monitoring and trapping of the highly invasive red-eared slider turtle at Lime Kiln Bay and Webbs Dam, coordinated by Department of Primary Industries. Bushcare also received five grants totalling $106,400 from the Commonwealth and NSW governments to implement restoration and bush regeneration projects at various reserves in the LGA. Bushcare volunteers support Council projects by participating in bush regeneration activities, propagation of plants, planting, and monitoring activities. The grants include: • $26,400 – Restoration and Rehabilitation of Gannons Park, Peakhurst. Funded by Environmental Trust. This is the second year of a three-year grant. • $20,000 – Riverwood Park Restoration Project. Funded by Local Land Services. • $20,000 – Rehabilitation Sydney Turpentine-Ironbark Forest, Beverly Hills Park. Funded by Community Environment Program. • $20,000 – Evatt Park Natural Bushland Restoration. Funded by Community Environment Program. • $20,000 – Moore Reserve Natural Bushland Restoration. Funded by Community Environment Program.

Work experience program Our work experience program has continued during 2019/20 with business units collaborating with the people and culture team to establish relationships with local organisations ranging from education services, schools, universities, TAFE, and disability services. We received more than 250 applications for places. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 52 Community events Our flagship events (Magic of Christmas, Australia Day Festival and Lunar New Year Festival) attracted more than 57,000 attendees from both within and outside the LGA. George River Council Walk 2019 – No Domestic Violence (Friday 22 November 2019) We hosted our first walk to raise awareness of domestic violence. White Ribbon Australia at the time had fallen into liquidation. This was a first-time event where all elements needed to be created, including branding, campaigning, and a location change to Netstrata Jubilee Stadium. Magic of Christmas 2019 (Sunday 1 December 2019) Magic of Christmas kicked off the festive season at Carss Bush Park. Colin Buchanan returned with his Aussie summer-themed festive tunes, as did Santa Claus, and the characters from Paw Patrol and Sesame Street. The event attracted 8,000 attendees and included food stalls, children’s activities, and a spectacular firework display to conclude the night.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 53 Lunar New Year 2020 (Saturday 18 January 2020) Lunar New Year 2020, the Year of the Rat, saw 37,000 attendees on Forest Road, Hurstville for a parade and stage show featuring inflatable zodiacs, Hello Kitty, and many local performers. This year featured a wishing tree, stilt walkers, jugglers, food stalls and a children’s circus workshop.

Australia Day Festival and Awards 2020 (Sunday 26 January 2020) Our annual Australia Day Festival and Awards were held on Sunday 26 January 2020 at Carss Bush Park and attracted 10,000 attendees. The event’s headline act was the legendary Australian musician and 2016 ARIA Award winner, Russell Morris. The Bananas in Pyjamas, The Weeklies, made up of both customers and staff from Disability Services Australia, also took to the stage. The event included a giant inflatable obstacle course, food stalls and a firework displayDRAFT finale.

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Starlight Cinema 2020 Starlight Cinema 2020 included three outdoor cinema events at HV Evatt Park, Gifford Park and Carss Bush Park over February and March and a drive-in cinema at Kogarah Park. The four movies screened were Shazam, Toy Story 4, Detective Pikachu, and Jurassic Park. Harmony Day Celebrations 2020 (scheduled for Saturday 21 March 2020) We had planned to expand our annual Harmony Day festivities to an outdoor event in Hogben Park. However, this event was cancelled due to COVID-19 restrictions. Eat / Art Night Markets 2020 Our Eat/Art Night Markets were cancelled for 2020 due to COVID-19 restrictions. Two nights were planned at Hurstville Plaza and Kogarah Town Square. Citizenship ceremoniesDRAFT We hosted four citizenship ceremonies including one on Australia Day. Two citizenship ceremonies were cancelled due to COVID-19 restrictions. Other events we hosted or partnered with others to host included Georges River Art Prize, Sydney Fringe Festival, Youth Week, NAIDOC Week and International Women’s Day. We also continued to work with community groups such as the Lugarno Lions Club and the Oatley Lions Club. In 2019 both the Lugarno Spring Fair and Oatley Spring Festival attracted more than 50,000 attendees. We were a major sponsor of both events.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – THE COMMUNITY Page 55

03 – Our Performance

This section provides information on how were performed in achieving our financial and strategic objectives, information on major projects including achievements under the six pillars of our Community Strategic Plan 2018-2028, Delivery Program 2018/2019 – 2020/2021 and Operational Plan 2019/2020.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 56 Chapter 3: Our performance

Meeting legislative requirements The integrated planning and reporting framework bring various plans together such that we can achieve maximum leverage from our efforts by planning holistically for the future. The integrated planning and reporting legislation recognise that councils act as the community’s advocate to capture a vision for the community’s future and inspire others to participate in that vision. Councils are required to make short, medium and long-term plans to meet the community’s needs by developing an integrated set of strategic plans: • Community Strategic Plan (10+ years) • Delivery Program (four years, or three years for amalgamated councils) • Operational Plan (one year)

DRAFT Councils are required to have a 10-year Resourcing Strategy consisting of a Long-term Financial Plan, Asset Management Plan and Workforce Management Plan. We included a Digital Resource Management Plan in the Resourcing strategy for the first time. The plans must outline how we will consult with the community, including by public exhibition and align with our long-term objectives. Each council, following its election, must review the plans and make sure they can be used effectively to meet present and future needs and be updated annually. We adopted our 2019/20 integrated planning and reporting documents in June 2019.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 57 Community Strategic Plan 2018-2028 We conducted extensive community engagement to develop Georges River's first Community Strategic Plan in 2018. The Plan features six pillars that were identified in the consultation process as important to the community. They are: 1. A protected environment and green open spaces. 2. Quality, well planned development. 3. Active and accessible places and spaces. 4. A diverse and productive economy. 5. A harmonious and proud community with strong social services and infrastructure. 6. Leadership and transparency.

Delivering our vision The Operational Plan outlines specific actions and ongoing activities we use each year to achieve the goals identified in the Delivery Program and is reviewed with the Delivery Program annually. We have made excellent progress in the second year of the Delivery Program. We were advised from Office of Local Government Circular 20-15 on 1 May 2020 that our existing Delivery Program will apply for a further 12 months, maintaining the key themes and any activities not yet completed. Our performance against the pillars and goals of the Delivery Program is summarised in the following pages.

Operational Plan Performance 2019/20 The Operational Plan for 2019/20 was the second annual instalment of our three-year Delivery Program 2018-2021. The actions set by Council in our Operational Plan represent external and internal services, key projects and works programs. For 95 per cent of our Delivery Program, actions are either complete, ongoing or on track with 71 per cent of Operational Plan items either completed or ongoing.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 58 Progress against one-year Operational Plan items

Complete

1% 1.5% 0.5% Not started

On track

Behind schedule 27%

Cancelled

Ongoing 6% 65%

Carry over

On hold

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 59 DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 60 Pillar 1 - A protected environment and green open spaces This pillar is about working together as a community to protect and enhance the natural environment, build resilience towards climate change, and improve the quality and quantity of open space in our LGA. The goals in this pillar include: • Goal 1.1: Council’s environmentally sustainable practices inspire everyone to protect and nurture the natural environment. • Goal 1.2: The LGA’s waterways are healthy and accessible. • Goal 1.3: Everyone has access to beautiful parks and open spaces. • Goal 1.4: Local heritage is protected and promoted.

Achievements • We fulfilled the requirements of the Bushcare Program despite the cancellation of the program for two and a half months to comply with the COVID-19 public health order. Staff adapted quickly and implemented a modified program to prioritise work on existing Bushcare sites to maintain the sites as best as possible. • We adopted the Open Space, Recreation and Community Facilities Strategy 2019- 2036. This strategy provides high-level direction for community centres, libraries, open space, sport and recreation facilities, athletics and aquatic facilities in the Georges River LGA. • We conducted internal and external consultation during the development of the Digital Experience and Communications Strategy where we learnt the value the community places on our digital services with the COVID-19 pandemic making it one of the few ways they would receive information and support from us. • We conducted an energy and water management services review across 175 individual electricity accounts and 248 water accounts. Smart meters were installed with remote monitoring capability, time of use, and other tariff reductions. • We achieved a 20 per cent power reduction at Hurstville Library and 10 per cent reduction at Hurstville Aquatic and Leisure Centre due to an energy efficiency savings upgrade at all large-market electricity sites. • The final two stages of the Carss Bush Park foreshore project resulted in one of the best examples of foreshore eco-engineering in Australia. This project is the culmination of ongoing research and development into seawall construction with the intent of increasing foreshore habitat through innovative design. This foreshore enhancement projectDRAFT will not only yield benefits to the environment, but increase the aesthetic social, educational and cultural value of the Carss Park foreshore. • We duplicated the existing stormwater drainage culvert across Cromdale Street and Dairy Creek, Mortdale to alleviate flooding of upstream properties along Cromdale Street. • We continue to offer residents education services on reducing energy consumption and protecting the environment including providing an option to purchase solar panels or implement energy savings measures via the Our Energy Management Plan. • We have completed 90% of the actions in the Energy Management Plan 2017-2022.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 61 • We improved the quality of stormwater discharging to the Georges River by addressing erosion and localised flooding, creating enhanced habitat and amenity, while harvesting the treated stormwater to irrigate the eight sports fields in upper Gannons Park. This reduced potable water use and revived the lesser-used lower areas by creating a new accessible shared path and cycleway through the park. • We completed construction of an elevated boardwalk in Myles Dunphy Reserve to improve accessibility to the reserve whilst ensuring minimal impact to remnant natural wetland. • The recommendations of the heritage review of the Hurstville LEP were incorporated into the draft Georges River LEP 2020. • We commenced a review of the Plans of Management (PoM) program for Crown lands in accordance with the Crown Lands Management Act 2016: o Hursville Oval/Timothy Reserve PoM and master plan o Carss Bush Park/Todd Reserve PoM and master plan o Parks generic PoM o Natural areas generic PoM o General community use generic PoM o Sportsgrounds generic PoM o Moore Reserve PoM and master plan o Former Oatley Bowling Club site PoM

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 62 Summary of performance against indicators

Measure Baseline 2018/19 2016/17 2017/18 2018/19 2019/20 Target Actual Actual Actual Actual

Number of trees 3,650 3,800 3,600 3,650 3,814 N/A planted or given away each year.

Number of hectares of New 20 100 120 120 154 active bush measure

regeneration activities.

The percentage of 84% >80% 85% 86% 85% 75.94% graffiti tags removed within 48 hours.

Percentage of 75% 75% 51% 80% 77% 78.82% environmental pollution complaints responded to within two business days.

Percentage of waste 98% >98% N/A 95% 100% 99.12% customer requests responded to within 48 hours.

Number of trees and N/A N/A N/A N/A N/A 4,300 plants given away each year.

Number of street trees N/A N/A N/A N/A N/A 961 planted each year.

Number of volunteer N/A N/A N/A N/A N/A 3,126 hours associated with Bushcare activities.

In 2020/21 we will … • Finalise the Resilience Strategy. • Complete the implementationDRAFT of the canopy enhancement program. • Complete the Waste Minimisation Strategy. • Commence review of PoMs for Merriman Reserve, Oatley Park, Tom Ugly’s Point, Claydon Reserve/Beverley Park, Jubilee Park, Penshurst Park, Donnelly Park, Shipwrights Bay Reserve and Sans Souci Park. • Finalise the LEP and DCP. • Pursue additional grant funding for Bushcare for 2020/21. • Investigate construction of further environmentally friendly sea walls. • Extend Myles Dunphy boardwalk, pending additional funding. • Implement the Canopy Enhancement Program as part of the Urban Forest Strategy. • Finalise development of a Waste Minimisation Strategy.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 63 Progress against one-year Operational Plan items

Complete

Not Started

On track 4%

19% Behind schedule

Cancelled

8% Ongoing

69% Carry over

On hold

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 64 Three-year Delivery Program and one-year Operational Plan projects

Three-year Delivery Program projects COMPLETE PROGRESSING NOT BEHIND ONGOING PROGRESSING SCHEDULE 10 12 - - 4

One-year Operational Plan projects COMPLETE NOT CARRY BEHIND CANCELLED ONGOING ON HOLD STARTED OVER SCHEDULE

18 - 5 - 1 2 -

The tables below highlight how each of our projects are progressing:

Goal 1.1: Council’s environmentally sustainable practices inspire everyone to protect and nurture the natural environment.

Environmental

Strategy - 1.1.1: Ensure the Georges River area is resilient in addressing energy, water and gas usage, sustainable buildings, waste diversion, green corridors, carbon emissions and urban design.

DP Action 1.1.1a Adopt and implement a Resilience Strategy for Council's services.

Status Progressing

Action name Status Comment

Develop a Resilience Strategy. A consultant has been engaged to prepare an environmental resilience strategy for Council

endorsement and public exhibition by Q2 of 2020/21. DRAFT

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DP action 1.1.1b Reduce energy use at the top-10 Council energy using sites through the Energy Management Plan.

Status Progressing

Action name Status Comment

Develop an Energy Completed Management Plan for Council's top-10 energy using sites.

Implement the Energy The timeframe to implement all recommendations Management Plan for Council's from the Energy and Water Management Plan is top-10 energy using sites. 2022.

DP action 1.1.1c Implement the tree management policy.

Status Progressing

Action name Status Comment

Implement the canopy In addition to our street tree maintenance and enhancement program as part of planting program, we continue to deliver tree the Urban Forest Strategy. planting projects under the Five Million Trees Grant, including the Canopy Corridors Project ($115,000) and the Cool Spaces Urban Oasis Project ($100,000).

DP action 1.1.1d Identify actions required to reduce the risks from climate change on Council assets.

Status Progressing

DP action 1.1.1e Create environmental protection education programs for schools and the broader community.

Status Progressing Action name DRAFTStatus Comment Develop a Waste Minimisation Compliance with the public health order due to the Strategy. COVID-19 pandemic delayed completion of the

Waste Strategy following the briefing to Councillors on 2 March 2020. The draft Waste Strategy was finalised in Q4 2019/20 and will be placed on public exhibition in Q1 of 2020/21.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 66

Waste

Strategy - 1.1.2: Use waste management contracts and practices to divert waste from landfill sites

DP action 1.1.2a Monitor contracts for green waste, recyclables, general waste clean-up services and mattress collection or compliance and develop strategies to reduce landfill deposits.

Status Progressing

DP action 1.1.2b Deliver community education initiatives to support environmentally sustainable waste disposal and recycling practices.

Status Progressing

Action name Status Comment

Develop and implement a waste Completed education program.

DP action 1.1.2c Actively participate in Regional Illegal Dumping (RID Squad) initiatives.

Status Progressing

Sustainability

Strategy - 1.1.3: Help everyone to contribute to a more environmentally sustainable Georges River LGA.

DP action 1.1.3a Undertake programs and activities to educate the community on reducing energy consumption, protecting waterways, reducing waste and taking other action to improve the environment, with a focus on climate change projects.

Status Progressing

Action name Status Comment

Implement a program to educate Completed the community on reducing energy consumption and DRAFT protecting the environment.

DP action 1.1.3b Lobby the NSW Government to strengthen regulation to ensure private certifiers rigorously implement conditions of consent relating to environmental protection (Completed 2018/19).

Status Completed

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Natural environment

Strategy - 1.1.4: Develop and implement programs to protect and conserve the natural environment.

DP action 1.1.4a Implement the Urban Forest Strategy and canopy enhancement program.

Status Completed

Action name Status Comment

Undertake the 2019/20 street Completed tree planting program.

DP action 1.1.4b Implement Council's bush regeneration program to protect, conserve and enhance the natural environment.

Status Completed

Action name Status Comment

Implement the 2019/20 Completed bushland regeneration program.

Goal 1.2: The LGA’s waterways are healthy and accessible

Waterways

Strategy - 1.2.1: Use our role on the Georges River Combined Councils Committee (GRCCC) to lobby State agencies and other stakeholders for a protected and enhanced Georges River.

DP action 1.2.1a Represent Council's ambitions for the Georges River through the GRCCC.

Status Progressing

Action name Status Comment

Support the GRCCC with the Council secured a $50,000 grant from the NSW development of a foreshore Government to assist the Georges RiverKeeper to

management plan. transition the Georges River Estuary Coastal Zone DRAFTManagement Plan into a Coastal Management Program, as required by the Coastal Management Act 2016. The program is scheduled for completion in August 2020.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 68

Marine and foreshore assets

Strategy 1.2.2: Maintain marine and foreshore assets in a safe and functional condition.

DP action 1.2.2a Maintain marine and foreshore assets in a safe and functional condition and upgrade as required.

Status Completed

Action name Status Comment

Undertake six-monthly inspections Completed and complete maintenance, renewal and upgrade on prioritised marine and foreshore assets.

Goal 1.3: Everyone has access to beautiful parks and open spaces

Open space

Strategy - 1.3.1: Ensure all public parks and open spaces are accessible, well maintained and managed to meet the recreational needs of current and future resident.

DP action 1.3.1a Implement the annual parks and open space improvement programs.

Status Ongoing

Comment Significant parks and open space works program underway in 2019/20 financial year including, upgrades to Gannons Park, Simpson Reserve Playground and Poulton Park Synthetic Football Field.

Action name Status Comment

Implement the 2019/20 parks and Drainage works at Beverly Hills and Olds Park open space improvement Sports fields needed to be carried over to program. September/October 2020 due to heavy rains earlier in the year.

Undertake quarterly playground Completed safety inspection program.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 69

DP action 1.3.1b Use the findings of the Open Space, Recreation and Community Facilities Strategy to guide forward works programs and budgets.

Status Ongoing

Comment Open space, Recreation and Community Facilities Strategy is implemented through annual works programs including construction of new sporting amenities buildings and design consideration for additional community spaces.

Action name Status Comment

Implement the 2019/20 sports Completed field renovation program.

Implement the 2019/20 Completed playground asset replacement program.

DP action 1.3.1c Implement scheduled cyclic painting program across parks and open space, including buildings, furniture and murals to prevent graffiti.

Status Progressing

Action name Status Comment

Implement the 2019/20 painting The preventative maintenance painting program program for Council assets in continues. However, due to the volume of parks and open space, including responsive work assigned to the painters, identification of four murals. resourcing did not allow for the development and completion of the final murals.

Plans of management

Strategy - 1.3.2: Review plans of management for sporting fields, parks, open space and bushland in the LGA.

DP action 1.3.2a Continue the review of plans of management for sporting fields, parks, open space and bushland in the LGA. Status ProgressingDRAFT Action name Status Comment

Commence the review of the plans Completed of management programs for

Crown lands in accordance with the Crown Land Management Act 2016.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 70

Resilient design principles

Strategy - 1.3.3: Understand the potential impacts of climate change when developing design principles for parks and open spaces.

DP action 1.3.3a Incorporate design principles for parks and open spaces that promote resilience.

Status Completed

Action name Status Comment

Implement sustainable and resilient Completed design principles in parks and open space projects.

Open space and recreation

Strategy - 1.3.4: Use the Georges River Council Open Space, Recreation and Community Facilities Strategy to inform the provision of parks and open space.

DP action 1.3.4a Continue to implement the Open Space, Recreation and Community Facilities Strategy.

Status Ongoing

Comment Open space, recreation and community facilities strategy is implemented through annual works programs including construction of new sporting amenities buildings and design considerations for additional community spaces.

Action name Status Comment

Identify open space and recreation Completed priorities based on the findings of the Open Space, Recreation and Community Facilities Strategy.

Commence the implementation of Completed priorities based on the findings of the Open Space, Recreation and Community Facilities Strategy. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 71

Goal 1.4: Local heritage is protected and promoted.

Conservation and heritage

Strategy - 1.4.1: Recognise the LGA’s local heritage through heritage listings in LEPs and protection policies in DCPs.

DP action 1.4.1a Finalise the review of the Hurstville LEP heritage schedule as part of the comprehensive LEP for the Georges River LGA.

Status Completed

Action name Status Comment

Incorporate the foreshore review Completed recommendations into the comprehensive draft DEP and draft DCP.

Incorporate the recommendations of Completed the heritage review of the Hurstville

LEP into the draft Georges River LEP2020.

DP action 1.4.1b Review existing DCPs to update heritage guidelines (Completed 2019/20)

Status Completed

Heritage assets

Strategy - 1.4.2: Capitalise on opportunities to recognise heritage assets in Council services and programs.

DP action 1.4.2a Celebrate heritage in the annual program of Council-run and Council- supported events.

Status Completed

Action name Status Comment Take part in the 2020 AustralianDRAFT The COVID-19 pandemic resulted in the Australian Heritage Festival. Heritage Festival 2020 being cancelled.

DP action 1.4.2b Implement the annual historical markers program to create awareness of the history, heritage and cultural identity of the Georges River area.

Status Ongoing

Comment The 2019/20 historical markers program opened in September 2019 for community nomination and recognition of places of historical and cultural importance in the Georges River area. COVID-19 delayed the schedule of the historical markers program 2020.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 72

DP action 1.4.2c Develop and maintain public programs through the Hurstville Museum and Gallery that exemplify the history of the St George region.

Status Completed

Action name Status Comment

Deliver an annual heritage Completed publications grant program.

DP action 1.4.2d Retain and maintain properties with heritage significance through an annual heritage building grants program.

Status Completed

Comment Heritage building grants 2019/20 program is completed. No funding is available in the FY2020/21 budget for the heritage building grants.

Action Name Status Comment

Implement the 2019/20 heritage Completed building grants program.

Conduct a heritage information While all the heritage information has been updated session for owners of heritage and promoted, the COVID-19 pandemic resulted in listed properties. no heritage information sessions in Q4 2019/20. The heritage building grants program was not funded in the FY2020/21 Budget.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 73 Statutory information

Environmental upgrade agreement We did not enter into any environmental upgrade agreements during 2019/20.

Stormwater management services Rain falling on hard surfaces such as roads and roofs runs off picking up chemicals, rubbish and soil. Stormwater run-off not only pollutes our waterways and bays, sometimes, it also causes flooding. The complexities of these issues and the magnitude of works needed to resolve some of these challenges require large sums of capital investment. Recognising the required scope of works and the capital investment needed, the NSW Government endorsed an arrangement for long-term stormwater management funding. This arrangement recognises that stormwater needs to be managed in an integrated manner, in a broader natural resources management context. The funding arrangement allows councils to apply a stormwater management service charge to urban residential and business properties. The stormwater management services charge helps to manage the quantity and/or quality of stormwater and provides funds to support the re-use of stormwater. A summary of 2019/20 income from this charge, as well as grant income applied to projects funded from the charge, is below. The table also shows the balance of reserve funds held as at 30 June 2020 for stormwater management projects.

Summary for 2019/20

Balance held in cash reserve as at 30 June 2019 $1,770,210

Add: stormwater management service charge income $1,194,773

Interest on overdue rates $2,608

Total income levied for 2019/20 $1,197,381

Less: total expenditure for DRAFT2019/20 $2,445,296

Less: rates – stormwater levy movement in receivables $8,788

Balance held in cash reserves as at 30 June 2020 $513,507

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 74 We used the funds to target the built environment, including stormwater asset upgrades and flood mitigation works. Projects funded from the stormwater management service charge in 2019/20 are listed in the table below.

Projects

Gannons Park Irrigation works – stage 3 $1,200,000

Cromdale Street Mortdale duplication of existing drainage culvert $213,629

Drainage 1-2 Taronga Street Hurstville Replace lintel $169,820

Drainage 19-31 Rickard Road South Hurstville relining $53,414

Drainage Frederick Lane Oatley construction of culvert $48,086

Drainage 16-18 River Street Oatley $4,110

Drainage 25-27 Illawong Street Lugarno reconstruct $72,739

Drainage 19-40 Rainbow Parade Peakhurst Heights replace pipes $12,777

Drainage 1-4 Omaru Street Beverly Hills install new pipe $54,613

Drainage Railway Parade at intersection of Belgrave Street $78,350

Arcadia Street drainage extension and island modification $27,892

27 Warraroong Street drainage works Beverly Hills $36,578

Blackshaw Avenue drainage works $137,957

Poulton Park stormwater drainage upgrade works $252,901

Gannons Park drainage upgrade $28,054

Cairns Street Riverwood drainage works $15,121

Newman Street Mortdale drainage works $39,255

TOTAL $2,445,296

Coastal protection services No annual charge was leviedDRAFT for costal protection services in 2019/20. Fisheries Management Act We do not have a role in any final recovery and threat abatement plans under the Fisheries Management Act 1994.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 75 Pillar 2 - Quality, well planned development This pillar is about working together as a community to protect and enhance our natural environment, build resilience towards climate change, and improve the quality and quantity of open space in our LGA. The goals in this pillar include: • Goal 2.1: Sustainable development delivers better amenity and liveability for the community and the environment. • Goal 2.2: The community helps to plan the LGA’s future. • Goal 2.3: Council-led development and assets provide quality, long-term benefits to everyone.

Achievements • In June 2020, the Georges River Local Planning Panel (LPP) endorsed the revised planning proposal for the Georges River LEP 2020 (LEP 2020). The LEP 2020 was the first stage of a four-stage approach to preparing the Comprehensive Georges River LEP. We adopted a staged approach to enable detailed investigations to be conducted to support the full suite of actions and changes proposed by LSPS 2040. • We completed the interactive water play element of Hurstville Central Plaza where children can learn about cause and effect, and water pressure and water flow through play interactions. The water play feature also generates interaction between children which teaches cooperation and teamwork. • Phase 2 of the draft Beverly Hills Town Centre Master Plan commenced in July 2019 and was adopted by Council in May 2020 for public exhibition. The draft master plan established five concepts for the town centre: renewing and revitalising “the strip” (King Georges Road B2 zoned land) by encouraging mixed use development and shop-top housing, including an expansion of the B2 zone and the creation of a new ‘Eat Street’; opportunities for people to live close to public transport and services with the introduction of medium to high density residential redevelopment on the new Eat Street between the town centre and Lee Avenue; a new civic square for Beverly Hills on the corner of King Georges Road and Frederick Street, including a plaza space integrated with a community facility. • We completed the Georges River LSPS 2040, which guides land-use planning and the delivery of significant infrastructure for the LGA over the next 20 years. LSPS 2040 was informed by a comprehensive engagement program with the community, councillors, NSWDRAFT Government and other partners. • Community consultation for the LSPS informed the draft LEP 2020, which was exhibited from 1 April 2020 until 31 May 2020 with more than 100 submissions. • We completed a major upgrade to Hurstville Aquatic Centre, Jubilee Stadium and Kogarah Civic Centre roof height safety systems. • Solar systems were installed at Jack High Child Care, Kogarah Library, Penshurst Long Day Care and Narani Child Care. • We continued ongoing replacements of air conditioning units older than year 2000, which contain a refrigerant harmful to the ozone layer. • We installed solar LED lighting at Henry Lawson Reserve and switched all our emergency exit lights to energy efficient LEDs.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 76 Summary of performance against indicators

Measure Baseline 2018/19 2016/17 2017/18 2018/19 2019/20 Target Actual Actual Actual Actual

Number of DAs determined. 876 >800 511 692 675 730

Number of DAs determined 36 35 49 37 52 86 by Georges River Planning Panel.

Number of DAs determined 15 15 2 11 10 2 by the Sydney South Planning Panel.

Community participation in New 1% of the N/A – N/A – 1.40% 16% strategic land use planning. measure population of for LGA- wide consultation.

In 2020/21 we will … • Complete LEP 2021 – focusing on promoting housing choice. • Exhibit new Georges River DCP 2020. • Investigate options to conduct development information sessions over an online communications platform. • Complete a peer review of the design review panel. • Continue roll-out of R22 refrigerant air-conditioning units. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 77 Progress against one-year Operational Plan items

Complete

Not started

On track

Behind schedule 36%

43% Cancelled

Ongoing

Carry over 21%

On hold

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 78

Three-year Delivery Program and one-year Operational Plan projects

Three-year Delivery Program projects COMPLETE PROGRESSING NOT BEHIND ONGOING PROGRESSING SCHEDULE 3 3 - - 7

One-year Operational Plan projects COMPLETE NOT CARRY BEHIND CANCELLED ONGOING ON HOLD STARTED OVER SCHEDULE

6 - 5 - - 3 -

The tables below highlight how each of our projects are progressing:

Goal 2.1: Sustainable development delivers better amenity and liveability of the community and the environment.

LGA-wide planning

Strategy 2.1.1: Prepare a comprehensive LEP for the entire LGA to improve and standardise development controls and regulations.

DP action 2.1.1a Continue to prepare a comprehensive LEP for the Georges River LGA.

Status Completed

Action name Status Comment

Complete LSPS 2040. Completed

Prepare a new LEP for Georges Completed River LGA.

DRAFT Master planning

Strategy - 2.1.2: Prepare a comprehensive DCP for the LGA to guide development in the LGA.

DP action 2.1.2a Complete the Hurstville City Centre Urban Design Strategy (Completed 2018/19)

Status Completed

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 79

DP action 2.1.2b Continue with the preparation of a comprehensive DCP for the entire Georges River LGA.

Status Progressing

Action name Status Comment

Prepare a new Georges River A new DCP has been prepared and will be reported to DCP 2020. Council in August 2020 for a resolution to exhibit.

DP action 2.1.2c Complete the master plan for Beverly Hills.

Status Progressing

Action name Status Comment

Continue to develop a master Completed plan for Beverly Hills in

association with the Beverly Hills community.

Development assessment

Strategy - 2.1.3: Continue rigorous assessment of DAs including compliance with DCPs, aesthetic qualities and environmental initiatives.

DP action 2.1.3a Continue to review the assessment and determination of processes and procedures to ensure continuous improvement of the assessment of DAs.

Status Ongoing

Comment All applications are assessed against statutory and Council requirements. Processes and procedures are being reviewed, refined, and continually improved.

Action name Status Comment

Implement the development Completed advisory service, a customer- focused program providing a range of pre-lodgement andDRAFT advice services relating to planning, development and building matters.

Continue the implementation of Process reviews and system changes are ongoing. internal procedures relating to the assessment of DA such as the Clearing House.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 80 Monitoring communications

Strategy - 2.1.4: Ensure high quality reporting and DA assessment by Council staff, local planning panels and the Sydney South Planning Panel.

DP action 2.1.4a Continue to monitor and standardise DA assessment reports and templates.

Status Ongoing

Comment All applications are assessed against statutory and Council requirements. Peer review processes are implemented for quality control. Processes and procedures are being reviewed, refined, and improved regularly on an ongoing basis.

Action name Status Comment

Maintain and review The review and refinement of assessment templates development and building is ongoing. Delegated residential report templates templates to increase efficiency. updated.

Conduct community information Council's new development advisory service has sessions on legislation changes commenced development information sessions. affecting building and Face-to-face meetings were placed on hold. development.

Design review panel

Strategy - 2.1.5: Use Council’s design review panel to provide independent and expert advice on the design quality of planning proposals and multi-storey developments that meet the review criteria.

DP action 2.1.5a Monitor the functions and recommendations of the design review panel.

Status Ongoing

Comment Design review panel meetings occurred throughout the reporting period. A review of the process will be reported to the executive team.

Action name Status Comment

Review the functions and Design review panel review is still under membership of the design review assessment. panel.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 81 Fire safety

Strategy - 2.1.6: Adopt an effective fire safety program.

DP action 2.1.6a Adopt and implement a fire safety program that maintains buildings with essential fire services to safeguard the community.

Status Completed

Action name Status Comment

Implement actions to ensure The program is ongoing. Council's fire officer is compliance with the directions set liaising with property owners, Fire and Rescue by the NSW Government relating NSW and independent C10 fire engineers to find to external combustible cladding. appropriate methods of dealing with cladding issues.

Goal 2.2: The community helps to plan the LGAs future

Strategy - 2.2.1: Use community consultation and feedback to guide a comprehensive set of planning and development strategies that are incorporated into LEPs and Council policies.

DP action 2.2.1a Monitor and review the variation to LEPs and DCP provisions occurring as part of the determination of DAs.

Status Ongoing

Comment Variations are monitored and reported publicly on Council's website. Feedback is provided to the strategic planning team on policy as required.

DP action 2.2.1b Provide ongoing education to the community about controls to the development and building approval processes.

Status Ongoing

Comment Council's website is updated regularly. The development advisory service is available during business hours to provide advice to community members or developers as required in addition to providing regular information sessions to community and industry groups.

Action name Status Comment Conduct community informationDRAFT Council's development advisory service has sessions on development and commenced development information sessions. building matters. Face-to-face meetings were placed on hold.

Goal 2.3: Council-led development and assets provide quality, long-term benefits to everyone

Strategy - 2.3.1: Ensure quality design and sustainability principles underpin the provision of Council facilities and other assets.

DP action 2.3.1a Expand Council’s security and CCTV systems to improve public safety and accessibility.

Status Completed

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 82 DP action 2.3.1b Implement more environmentally friendly building practices and products.

Status Ongoing

Comment Continuing to roll out numerous environmentally friendly building practices, including R22 refrigerant phase out, LED lighting, energy efficient water heater renewals and solar panel installations.

Action name Status Comment

Implement R22 refrigerant phase Air-conditioning units built before 2000 contain a out across all legacy HVAC refrigerant called R22 that is harmful to the ozone systems. layer. These are being phased out by the Commonwealth Government by 2020. This has resulted in increased repair costs for existing R22 units. R22 replacement continues, due to be completed in 2020/21 financial year.

Implement phase out of all Completed fluorinated firefighting foams.

DP action 2.3.1c Forward plan, and investigate funding for, major rollouts of sustainable materials.

Status Ongoing

Comment Full building inspections program is in place. All Council exit lights are now LED.

Action name Status Comment

Implement LED Lighting rollout. Completed

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 83 Statutory information

Voluntary planning agreements (VPAs) We did not enter into any environmental upgrade agreements during 2019/20. The following agreements were in force in 2019/20:

Planning Parties Executed Public benefits Status agreement

East Quarter Georges River 21 Dec Landscaping works Stage 1 and 2 Council 2011 outside the lands landscaping works 93 Forest Road, ($400,000). outside the land Hurstville East Quarter completed and Hurstville Pty Landscaping works (Stages 1,2,3) contributions paid. Limited at Kempt Field Stage 3 works and ($350,000) obligations transferred Monetary contribution to the VPA for East to Hurstville Public Quarter Stage 3. School ($185,198) Public access to plaza, Wedge Park and link to Kempt Field

1-5 Treacy Street, Georges River 14 March Land dedication for Development Hurstville Council 2016 footpath and road completed. Security widening on The provided to Council. (DA2014/1083 GR Captial Group Avenue and Public domain works Pty Limited relocation services. completed by the developer. Dedicate and fitout of Commercial space to commercial area 2 be dedicated by the (81m ) and car developer. space. Public domain works surrounding the site.

12-22 Woniora Georges River 16 June Monetary contribution Development Road, Hurstville Council 2016 ($4,587,500). completed. VPA obligations fully (former ATO site) Combined Land dedication 2 satisfied. Monetary Projects (223m ) and (1st VPA - DRAFTcontribution paid to (Hurstville) Pty construction for road DA191/15) Council, land Ltd widening along dedications and Greenbank Street. transfers provided to Transfer of 200m2 Council and road commercial space works completed. with frontage to Greenbank Street. Transfer stratum lot for 79 car spaces.

East Quarter Georges River 15 June Monetary contribution No development Council 2017 for public domain commenced. Security Stage 3

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 84 93 Forest Rd Hville FCP Pty works at Kempt Field provided to Council for Ltd (Fridcorp) ($1.096m). the road works, Hurstville landscaping works Construction of road East Quarter and contribution to (PP2014/0002 works at Forest Hurstville Pty Ltd school. Monetary and Road/Durham Street contribution for Kempt DA2016/0218) by the developer Field ($1,099,008) ($1.76m). paid to Council in Landscaping works accordance with the by developer on VPA. VPA funds Forest Road frontage allocated to Kempt to stage 3 ($46,000). Field embellishment works. Contribution to Hurstville Public School ($131,000). Easement for public access through the site to Kempt Field.

Catholic Club Site Georges River 20 March Monetary contribution Development Council 2018 ($976,147) for commenced. 6 Cross Street embellishment Monetary contribution Hurstville Illawarra Catholic 22 August Central Plaza and paid to Council. VPA Club 2019 (DA2017/191) upgrade road obligations fully network in Hurstville satisfied. Deed of Variation City Centre. (amendment) to Development the VPA Monetary contribution commenced. (DA2018/182) ($142,605.19) for Monetary contribution embellishment of paid to Council. VPA

public infrastructure obligations fully and upgrade of road satisfied. network in Hurstville VPA funds allocated City Centre. to embellishment of Central Plaza.

Bing Lee Site Georges River 26 March Monetary contribution No development Council 2018 ($3,775,750) for commenced. 108, 112, 124 public facilities and Monetary contribution Forest Road and Shanghai Lihua infrastructure. paid to Council. Land 1-3 Wright Street, Hurstville Pty Ltd dedication to be Hurstville Land dedication SLH 108 Pty Ltd 2 provided in (196m ) along Forest (PP2014/0004) DRAFTaccordance with VPA. Road for road widening

12-22 Woniora Georges River 18 April Monetary contribution Development Road, Hurstville Council 2018 $1 million for public completed. Monetary infrastructure contribution paid to (former ATO site) Combined improvements in the Council. VPA Projects (2nd VPA - City Centre or a obligations fully (Hurstville) Pty DA2016/154 public purpose that satisfied. Ltd Council reasonably

considers in the public interest.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 85 Part of the Georges River 19 August Monetary contribution LEP amendment not Landmark Square Council 2019 of $7,375,878 to be made. No Precinct, Hurstville paid to Council in development Prime Hurstville instalments. commenced. VPA 61-69, 71A, 73 Pty Limited obligations to be and 75 Forest Developer to carry provided by the Road, 126 out and complete developer in Durham Street, works to widen a accordance with the Hurstville section of Roberts VPA. Lane by three (PP2015/0001) metres. Dedication to Council free of cost of the three-metre wide strip of land along Roberts Lane. Easements for public access to and from and across and through the land connecting Forest Road, Robert’s Lane and Durham Street.

Work carried out on private land We did not carry out any works on private land during 2019/20.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 86 Pillar 3 - Active and accessible places and spaces This pillar is about improving accessibility and transport connections for our community and creating a range of active and passive recreation facilities for everyone to enjoy. The goals in this pillar are: • Goal 3.1: The LGA has a range of transport options to connect people, goods and businesses. • Goal 3.2: Roads, footpaths and cycleways are safe, accessible, and free of congestion. • Goal 3.3: Everyone, including people with disability, navigates the LGA in safety. • Goal 3.4: Everyone has access to a range of active and passive recreation facilities.

Achievements • We completed the Georges River Car Parking Strategy to understand the current parking situation; identify opportunities for improvement, disposal, retention, and enlargement of current supply; ensure supply satisfies demand and is utilised efficiently; encourage sustainable transport modes and reduce reliance on motor vehicles; and review the car parking requirements in our DCP. Council endorsed the position paper and the Car Parking Strategy in April 2020. • We commenced Smart City activities including delivery of three world-first ChillOUT Hubs – Belgrave Street Kogarah, Macquarie Place Mortdale and Timothy Reserve Hurstville with public art. Successful Smart Social Spaces grant application and project delivery included a visit from Dr Hila Oren from the Tel Aviv Foundation which facilitated an engagement session with Oatley Campus Peakhurst High School, a Council exchange program that saw participants from five councils across Sydney and a networking event for councillors. • We completed the Oatley Adventure Playground. This nature-based adventure playground includes unique, site-specific play elements, landscaping works, new park furniture and associated park infrastructure. The project has delivered a first- class recreational asset, designed to be sensitive to its beautiful bushland setting. The playground will cater for all ages and all abilities and has been constructed primarily from natural materials that include nature-based play elements and new picnic facilities. The playground was designed in close collaboration with the local community and byDRAFT using the NSW Government’s Everyone Can Play inclusive play- space guidelines. More than 85 per cent of the play space is accessible and able to be enjoyed by users of all abilities and capabilities. • We completed the Kempt Field inclusive adventure playground and bike training circuit as identified in the Kempt Field Master Plan. This project involves an inclusive children’s adventure playground, rubber soft fall surfacing, shade sail, seats and picnic shelters, water refill station, bike training circuit and associated design and landscaping works. • We completed improvement works at Meade Reserve associated with the expansion and improvement of the existing passive and recreational amenity in a highly utilised playground.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 87 • We completed Charles Pirie Reserve inclusive sports amenities and adjoining car park. Charles Pirie Reserve is the home of the Carss Park Football Club and the special needs program, St George Warriors. The program is an innovative, equal- access community initiative which provides a fun, inclusive and social environment for players and their families to participate in a modified team format. Carss Park Football Club had more than 430 registered members in the 2017 season, and the special needs program has grown to four teams in the space of a few short years. • We completed the Dover Park East pontoon which is heavily used by boaters, including disabled sailors as part of Sailability NSW. Pontoon slope and water depth issues due to sedimentation resulted in boaters being unable to regularly use the infrastructure. We installed a longer gangway and moved existing infrastructure outside the impact zone, ensuring the long-term success of this site. • We upgraded the Grosvenor Road Playground, South Hurstville. This project involved construction of climbing and balance equipment, along with swings and shade. • We completed the Anderson Park Playground in San Souci, which features an inclusive boat-shaped playground with shade sails. • We completed the Simpson Reserve Playground in Oatley, an inclusive children’s playground, multipurpose rebound wall/half basketball court, and upgraded cricket nets. Summary of performance against indicators

Measure Baseline Target 2016/17 2017/18 2018/19 2019/20 Actual Actual Actual

Civil design completion 95% 90% N/A 95% 95% 96% rate

Maintain the asset 116% >100% 115% 77% 92% 92% renewal ratio above industry benchmarks

Percentage of utility 80% 80% Indicator 80% 84% 96% restorations completed not within timeframe advised created in 2016/17

Percentage of depot jobs New 80% N/A N/A N/A 100% completed against works measure scheduled. DRAFT

In 2020/21 we will … • Finalise the Transport Strategy. • Recommence car share trial in Kogarah and Hurstville. • Continue work to deliver master plans. • Complete drainage works at Beverly Hills and Olds Park two sports fields as part of the 2019/20 Capital Works Program. • Complete Hurstville Central Plaza Ausgrid works.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 88 Progress against one-year Operational Plan items

Complete

Not started

On track

12.5% Behind schedule

Cancelled

Ongoing

Carry over

87.5% On hold

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 89

Carss Bush Park foreshore

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 90 Three-year Delivery Program and one-year Operational Plan projects

Three-year Delivery Program projects COMPLETE PROGRESSING NOT BEHIND ONGOING PROGRESSING SCHEDULE 1 7 - 2 1

One-year Operational Plan projects COMPLETE NOT CARRY BEHIND CANCELLED ONGOING ON HOLD STARTED OVER SCHEDULE

14 - 2 - - - - The tables below highlight how each of our projects are progressing:

Goal 3.1: The LGA has a range of transport options to connect people, goods and businesses.

Parking supply

Strategy - 3.1.1: Lobby for improved commuter car parking and manage local parking supply, including around train stations, to enhance business vitality and encourage public transport use, cycling and walking.

DP action 3.1.1a Implement the recommendations of the Car Parking Strategy.

Status Progressing

Action name Status Comment

Develop a Car Parking Strategy Completed for the commercial centres in the

Georges River LGA.

Finalise the Car Parking Completed Strategy.

Integrated transport and landDRAFT use planning Strategy - 3.1.2: Work with the NSW Government to develop an integrated transport and land use plan and a 20-year precinct plan as part of Future Transport 2056 initiatives.

DP action 3.1.2a Work with State agencies to deliver improved transport outcomes for the Hurstville City Centre and Kogarah City Centre areas based on relevant studies including the Hurstville CBD Transport Management and Accessibility Plan.

Status Progressing

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 91

DP action 3.1.2b Draft an integrated transport and land use plan, including a 20-year precinct plan, as part of Future Transport 2056, for public exhibition.

Status Progressing

Action name Status Comment

Commence work on an Completed integrated transport and land use plan.

Goal 3.2: Roads, footpaths and cycleways are safe, accessible and free of congestion.

Capital works

Strategy - 3.2.2: Implement a program of capital and maintenance to meet the needs of current and future users of Council’s infrastructure assets.

DP action 3.2.2a Develop and implement the annual infrastructure works program, including a town centres public domain program.

Status Progressing

Action name Status Comment

Develop and deliver the 2019/20 Many sports amenities building projects were capital works program for new delivered during 2019/20. construction and renewals. Resurfacing and irrigation works are complete at Beverly Hills and Olds Park sports fields. Drainage works at these sites were delayed due to heavy rain in late January/February 2020 and will now be undertaken in late September/early October 2020.

Develop and deliver the 2019/20 Completed road re-sheeting program.

Deliver the 2019/20 drainage Completed upgrade program including new and replacement works.

Implement the Black Spot Completed Funding Program for BeverlyDRAFT

Hills.

Design and construct compliant Completed accessible bus stops.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 92

DP action 3.2.2b Use the findings from the footpath condition audit to implement the planned footpath maintenance schedule.

Status Progressing Action name Status Comment

Develop and deliver the 2019/20 Completed footpath maintenance schedule.

Large-scale infrastructure

Strategy - 3.2.3: Collaborate with neighbouring councils to deliver large-scale infrastructure and planning projects.

DP action 3.2.3a Develop plans with neighbouring councils to deliver large-scale infrastructure projects, including projects recommended in the Open Space, Recreation and Community Facilities Strategy.

Status Progressing Action name Status Comment

Attend meetings with Completed neighbouring councils to discuss delivery of future large-scale infrastructure projects.

Establish a framework, Completed mechanism and resourcing strategy for working with neighbouring councils to deliver large-scale infrastructure projects.

Oatley Park Inclusive AdventureDRAFT Playground

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 93

Goal 3.3: Everyone, including people with disability, navigates the LGA in safety

Accessibility and inclusivity

Strategy - 3.3.1: Implement the Georges River Council Disability Inclusion Action Plan.

DP action 3.3.1a Engage with and support the local business community to provide more accessible and inclusive services to people of all abilities.

Status Behind schedule

Comment No further progress on this action in Q4 2019/20 due to resourcing issues. Action name Status Comment

Increase the provision of key Completed Council documents in plain English.

DP action 3.3.1b Increase the accessibility and inclusiveness of Council community and major events through the development of a continuous improvement program based on the findings of accessibility assessments and community feedback.

Status Completed Action name Status Comment

Provide more opportunities for Completed performers and audiences with disabilities at Council’s major events.

DP action 3.3.1c Provide ‘appreciating diversity in others' training to staff to build confidence in working with and providing services to people with disability.

Status Behind schedule

Comment Scheduled disability awareness and mental health training was postponed due to the COVID-19 pandemic. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 94 Goal 3.4: Everyone has access to a range of active and passive recreation facilities.

Open space and recreation

Strategy - 3.4.1: Guided by the GRC Open Space and Recreation Strategy, provide contemporary passive and active recreation spaces, aquatic facilities, synthetic fields, community centres and libraries.

DP Action 3.4.1a Plan, consider funding for and commence a program of capital works and service adjustments that responds to the Open Space, Recreation and Community Facilities Strategy, and improve opportunities for the community to participate in sporting, exercise, and leisure activities.

Status Progressing Action Name Status Comment

Prioritise new projects and Completed service changes in response to the GRC Open Space, Recreation and Community Facilities Strategy.

Complete Hurstville Central All civil works are completed. Ausgrid works were Plaza as community open space. delayed due to the live work ban. There are two stages of the live work ban and Ausgrid recently lifted the Stage 1 work ban relating to overhead and low voltage work.

DP Action 3.4.1b Complete Plans of Management for all sporting fields in the Georges River LGA

Status Ongoing

Comment Plans of Management adopted or underway for Hurstville Oval/Timothy Reserve, Moore Reserve, Olds Park, former Oatley Bowling Club site and generic parks. Work is being completed by the Strategic Planning team. Action Name Status Comment

Develop innovative funding and Completed delivery models to implement priority projects and recommendations from the Open Space, RecreationDRAFT and Community Facilities Strategy.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 95 Statutory information

Disability Inclusion Action Plan The Disability Inclusion Action Plan has four focus areas: building positive attitudes; creating liveable communities; supporting access to meaningful employment; and accessible systems, information or processes.

Building positive attitudes We continued to partner with local community groups to showcase the contribution people with disability make in our community. Local disability groups have been assisted financially through our Community Grants Program to support their programs, work, and resources to advocate and raise their profile to work in the community. These have included funding under two categories: Major Programs category: Kogarah RSL Sub- Branch Youth Club received funding for Junior Jellybeans social connectedness program for children with disabilities and their parents. Capacity Building category: Cerebral Palsy Alliance received funding for Communication equipment for people with disability; Cass Care Ltd received funding to develop a therapeutic sensory room; we funded the work of Learning Links for supporting children with learning disabilities and difficulties in the Georges River; and St George with Disabilities Children Fund Inc. received funding for music therapy and life enhancing support for children with severe disabilities. We provided free autism workshops in August 2019 and in March 2020 to support to families, and offer information and behaviour strategies for people living with autism. Two workshops in April and June 2020 were cancelled due to COVID-19. More workshops are planned for our staff in the Customer Service, Children Services and Hurstville Library teams. We reviewed digital communication and have consulted people from all abilities about their needs. As a result, we will include more images on our website that present people with disability in a positive manner and to illustrate the steps taken to improve disability perception. These images will be presented to members of the Access and Inclusion Reference Group at their next meeting for their endorsement. A Disability Awareness Train the Trainer program was delivered by an external consultant to managers and coordinators across the organisation part of our Wellness and Belonging Program in July 2019. The program promoted awareness of disabilities and the impact that societal attitudes and inherentDRAFT stigma and discrimination have on the lives of people with disability.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 96 Creating liveable communities A comprehensive access audit of the Jubilee Stadium - Stage one was completed in March 2020 to ensure the Stadium is compliant with Australian Access Standards and Disability Discrimination Act 1992 (DDA) measures. The audit mapped the paths of travel to all parts of the Stadium from all entry points and car parking areas, all rooms, and facilities, and reported any areas that do not meet Australian Standards. The audit recommended works to achieve compliance, the inclusion of features that meet the principles of universal design was provided and advice on the need to comply with Section F 2.9 of National Construction Code 2019, and the inclusion of an accessible adult change facility was also provided. A physical audit was conducted for the public toilets in the LGA between September and October 2019. The National Public Toilet Map has been completed and updated on our website so that people with a disability can find accessible public toilets. Disability parking spaces at the Oatley Park playground area were completed in December 2019. A kerb ramp was installed at the intersection of two streets in Riverwood for an elderly resident who is in a wheelchair. We produced three accessible maps for Hurstville, Kogarah and Mortdale town centres. Three more accessible maps for other town centres in the area will be developed. We organised the Carers’ Cruise for seniors’ carers and carers of people with a disability, targeting those who were isolated or did not identify as a carer. The carers’ morning tea cruise attracted 40 carers who had the opportunity to meet Georgie the Dragon. The event was well received by all participants. We partnered with Kingsgrove Community Aid Centre to celebrate the International Day of People with Disability on 29 November 2019. The event showcased disability services, performers and provided outdoor games and entertainment. It was attended by about 120 people. We are working on the strategy for wayfinding signs, walkability and retro-fitting braille plates to signage and are looking at using Kogarah Town Centre for a pilot, before rolling out to other town centres.

Supporting access to meaningful employment Our ongoing support with the Jubilee Arts for Mental Health Program (JAMH) has had positive outcomes and feedback from the participants and the community. The art skills program is offered each term for 12 to 14 people living with a mental illness. There is an opportunity for participantsDRAFT who have attended for a few terms to be selected for a paid position as an assistant tutor on following programs. To raise awareness about the contribution people with disability make to the community, our Events team engaged the Taren Point Band, the Weeklies (a disability Rock Band) to perform at our Australia Day celebration and Lunar New Year in 2020. A viewing platform for people with disability and disability parking spots were also provided in addition to Auslan interpreters.

Accessible systems, information or processes As a result of the impact of COVID-19, we organised all meetings via online platforms including meetings with members of the Access and Inclusion Reference Group.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 97 We used new tools and technologies that are designed and developed to improve our reach to people with disabilities and access issues. We added Live Captioning and Auslan interpretations at major meetings and online platforms. Our Events and the Community and Cultural Development teams undertook accessibility assessments of events hosted throughout the year. We increased the provision of key documents in easy to read English and were promoted in the community through our Access and Inclusion Reference Group and relevant networks. We also provided information and links to organisations and resources in Easy English related to COVID-19. We also looked during COVID-19 into the meaning of concepts such as social distancing and isolation that are so critical to the diverse community. We ensured that the information is clearly explained to people with disability. Information related to COVID-19 was updated on our website.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 98 Pillar 4 - A Diverse and Productive Economy This pillar is about building on the LGA’s economic potential to create sustainable employment opportunities and realise the ambitions for strategic and town centres. The goals in this pillar include: • Goal 4.1: Local businesses are supported to help protect jobs and create employment opportunities. • Goal 4. 2: Outcomes from an Employment Lands Study make sufficient land available for future employment growth. • Goal 4. 3: The ambitions for Hurstville and Kogarah as strategic centres are realised.

Achievements • Part 1 Centres Analysis was adopted by Council at its meeting on 24 February 2020. This will inform LEP 2020 and its accompanying DCP. • The Part 1 Centres Analysis also looks at the inconsistencies and deficiencies of the current planning framework. It harmonises the permissible land uses and introduces land uses that will promote employment in response to the emerging economic trends and drivers, and investigates the appropriate mix required between employment and residential floor space in mixed use developments. A set of rezoning criteria guidelines is also developed to manage proposals that seek to expand existing centres. • Kogarah Collaboration Area Place Strategy, a collaboration with Greater Sydney Commission, Georges River Council, Bayside Council and State agencies was endorsed. • We completed the Kogarah Investment Attraction Strategy and established a Kogarah Alliance consisting of Georges River Council, TAFE NSW St George, St George Hospital, St George Private Hospital, St George Sutherland Medical Research Foundation, Calvary Health Care, Wesley Hospital and St George and Sutherland Clinical School. • We completed the Hurstville Heart of the City Place Strategy, including a pop-up park at Palm Court Car Park, and commenced concept designs for the revitalisation of Hurstville CBD including transforming Palm Court into open space, increased pedestrianisation of Forest Road, place-making and activation of the Miles Franklin Courtyard and uplift of Memorial Square. • We established DRAFTa partnership with University of Technology Sydney, ANSTO and Regional Development Australia Sydney to identify the innovation and entrepreneurial ecosystem of Southern Sydney. • We produced a ‘River Rail’ advocacy document – Kogarah to Parramatta Rail Link. • The Economic and Social Recovery Plan (ESRP) was endorsed. The ESRP is a $47 million program of economic and social initiatives that will help the Georges River Community recover from COVID-19.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 99 Summary of performance against indicators

Measure Baseline Target 2016/17 2017/18 2018/19 2019/20 Actual Actual Actual Actual

24 commercial centres, 100% 100% 90% 100% 100% 100% identified for daily cleaning, cleaned each day

Mean gross 101.4 <90 days 137 days 142 days 130 days 168 days assessment times (in days) on DAs, modifications, DA reviews

Percentage of 76% >90% 22.6% 85.7% 62% 31% Construction Certificates determined in 21 days

Percentage of planning 85% >85% 85% 85% 90% 90% proposals meeting Gateway determination timeframes

Level of place New Level of N/A N/A N/A 87% satisfaction for key and Measure satisfaction emerging centres increases

In 2020/21 we will … • Commence Part 2 of the Centres Analysis Strategy to inform the future LEP 2022 (Jobs and Activation) amendment and the accompanying DCP. • Complete new draft Section 7.11 and 7.12 Contributions Plan(s) for the Georges River LGA. • Implement the Place Strategy actions. • Implement the Kogarah Investment Strategy recommendations, continued development of partnerships and a Kogarah Prospectus. • Commence community and stakeholder consultation to develop detailed designs for Hurstville RevitalisationDRAFT work. • Continue work to capitalise on the existing ecosystem including advocating for greater investment in the South and the ‘Southern Aerotropolis’. • Continue the implementation of Hurstville Place Strategy. • Continued adaptation of the Social Recovery Plan as well as the establishment of an Expert Recovery Panel to help guide new projects.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 100 Progress against 1 Year Operational Plan Items

Complete

Not Started

On track 9%

Behind schedule

Cancelled 36% 55%

Ongoing

Carry over

On hold

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 101

Three-year Delivery Program and one-year Operational Plan Projects

Three-year Delivery Program Projects COMPLETE PROGRESSING NOT BEHIND ONGOING PROGRESSING SCHEDULE 5 10 1 - 1 One-year Operational Plan Projects COMPLETE NOT CARRY BEHIND CANCELLED ONGOING ON HOLD STARTED OVER SCHEDULE

6 1 4 - - - - The tables below highlight how each of our projects are progressing:

Goal 4.1: Local businesses are supported to help protect jobs and create employment opportunities.

Economic development

Strategy 4.1.1: Primarily target economic development initiatives in Kogarah, Hurstville, Kingsgrove, Peakhurst and Riverwood.

DP Action 4.1.1a Adopt the Economic Development Strategy as supported by local business, Council's Economic Development Advisory Committee and Council.

Status Completed

DP Action 4.1.1b Implement a program of works in key centres that responds to the Economic Development Strategy.

Status Progressing

Action Name Status Comment

Commence to implement the Completed Economic Development Strategy.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 102

DP Action 4.1.1c Promote effective economic development initiatives that benefit the LGA.

Status Progressing

Action Name Status Comment

Continue to promote the benefits Completed of economic development to the community.

Continue to work with the NSW Completed Government, adjoining Councils, business, and community groups to facilitate, coordinate and stimulate economic development opportunities.

DP Action 4.1.1d Regularly review and monitor DA times and implement efficiencies to improve DA turnaround times.

Status Ongoing

Comment Reports are provided to Council on a quarterly basis to report on processing times in addition to the annual report to the NSW Department of Planning, Industry and Environment.

Economic sector

Strategy - 4.1.2: Develop economic programs that target the health, retail, construction, education and financial sectors, small to medium businesses and home-based businesses.

DP Action 4.1.2a Implement initiatives in key economic sectors in response to the Economic Development Strategy.

Status Completed

Action Name Status Comment

Continue to partner with Realise Completed Business to assist start-up and growing businesses in the DRAFTLGA and promote and facilitate networking opportunities.

DP Action 4.1.2b Provide clearer, tailored information for small business on council approvals and regulatory requirements. (Completed 2018/19)

Status Completed

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 103

Place making

Strategy - 4.1.3: Deliver responsive placed based activities across the LGA to promote the natural environment, improve cleanliness and safety, and assist local businesses.

DP Action 4.1.3a Deliver programs to improve cleanliness and attractiveness of public spaces and increase night-time activation in Hurstville CBD.

Status Progressing

DP Action 4.1.3b Deliver programs in the Kogarah town centre to improve cleanliness, attractiveness and activation.

Status Progressing

DP Action 4.1.3c Implement medium and long-term place-based initiatives across other centres in the LGA.

Status Progressing

Action Name Status Comment

Continue to implement a place- Completed making program for our centres.

Goal 4.2: Outcomes from an Employment Lands Study ensure sufficient land is available for future employment growth.

Employment lands

Strategy - 4.2.1: Develop an Employment Lands Study to preserve employment lands and to protect employment growth and services during land rezoning processes.

DP Action 4.2.1a Implement the recommendations of the Commercial Centres Strategy.

Status Progressing Action Name Status Comment

Finalise the Commercial CentresDRAFT Part 1 Centres Analysis was adopted by Council at Strategy for all centres within the its meeting on 24 February 2020. LGA. Part 2 of the Strategy will commence in 2020/21 to inform the future LEP 2022 (Jobs and Activation) amendment and the accompanying DCP as funding has been provided for in 2020/21.

DP Action 4.2.1b Establish guidelines for assessing rezoning proposals in industrial and urban services land. (Completed 2018/19)

Status Completed

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 104 Goal 4.3: The ambitions for Hurstville and Kogarah as strategic centres are realised

Critical infrastructure

Strategy - 4.3.1: Advocate at all levels of government to ensure critical infrastructure accompanies significant residential and employment growth.

DP Action 4.3.1a Prepare a new Section 7.11 and Section 7.12 Contributions Plan for the Georges River LGA.

Status Progressing

Action Name Status Comment

Complete a new draft Section 7.11 This project being delayed during 2019/20 due to and Section 7.12 Contributions COVID-19.

Plan(s) for the Georges River LGA.

DP Action 4.3.1b Lobby the Australian and NSW Governments to address infrastructure gaps.

Status Progressing

Action Name Status Comment

Identify critical infrastructure needs This project was delayed in 2019/20. Council arising from the new Car Parking endorsed the Position Paper and the Car Parking

Strategy. Strategy at its meeting held 27 April 2020.

DP Action 4.3.1c Work with the NSW Government and City of Canterbury-Bankstown on the orderly development of Riverwood as a Planned Precinct.

Status Not progressing

Comment Waiting on a decision from the NSW Government

Action Name Status Comment

Continue to work with the NSW On hold - as stated in 2019/20 Half Yearly Government and Canterbury- Progress Report.

Bankstown Council on the orderly development of Riverwood as a Planning Precinct. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 105

Kogarah health and education precinct

Strategy - 4.3.2: Collaborate across all levels of government so that the Kogarah health and research hub can grow and attract allied services, increase employment, provide a range of housing types (including affordable housing) and provide excellent transport connections to and within the South and Eastern City districts.

DP Action 4.3.2a Actively participate with State agencies and Bayside Council to achieve the ambitions for the Kogarah Health and Research Hub Collaboration Area.

Status Progressing

Action Name Status Comment

Continue to play an active role Completed as processes are established for the Kogarah Health and Research Hub.

Investment opportunities

Strategy - 4.3.3: Create an action plan with the business community that markets the LGA’s investment opportunities.

DP Action 4.3.3a Prepare and implement an action plan to market the LGA's investment opportunities.

Status Progressing

Action Name Status Comment

Finalise an action plan to market In 2019/20 Council endorsed the Kogarah the LGA's investment Investment Attraction Strategy, the Reputation opportunities. Strategy and was working towards a City Launch Event. The launch was postponed due to COVID- 19.

Statutory information Nil DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 106 Pillar 5 - A Harmonious and Proud Community with Strong Social Services and Infrastructure This pillar is about improving social cohesion through Council and community-run events that celebrate the area’s history and identity, and infrastructure and services. The goals in this pillar are: • Goal 5.1: We create and support events that celebrate community and cultural identify and benefit the economy. • Goal 5.2: Affordable and quality housing options are available. • Goal 5.3: The community is socially and culturally connected. • Goal 5.4: Diverse, vibrant community facilities and spaces are connected, well maintained and accessible • Goal 5.5 The community is safe and healthy.

Achievements • Stage 1 of the Inclusive Housing Strategy was completed in 2019/20 informed by the evidence base prepared for the Local Housing Strategy. Demographic and housing analysis shows the housing implications and future housing capacity of Georges River. • The draft Inclusive Housing Strategy along with the draft LEP 2020 and draft Local Housing Strategy were on public exhibition from Wednesday 1 April to Sunday 31 May 2020. • The Planning Proposal for the Civic Centre Precinct Master Plan was adopted by Council in May 2020 for referral for Gateway Determination. • A Local Studies Marketing and Communication Plan was developed to include local studies, collections, home library, children and youth and social media. • We implemented agreed outcomes from the Library Service Delivery Model review. • Internal and external consultation was undertaken in the development of the Digital Experience and Communications Strategy. We learned the value the community places on digital services with COVID-19 pandemic making it one of the few ways they would receive information and support. • Building works were completed on the Media Lab in Hurstville Library. Furniture and technology fit out is underway and will be completed during July 2020. • We completed Oatley West Early Learning Centre at 66 Mulga Road, Oatley to address the area’sDRAFT lack of facilities to accommodate the growing population of families with young children. This new childcare centre constructed in 2019/20 is a DDA-compliant facility with an internal lift that will accommodate up to 49 children. • We hosted a successful summer events program comprising Magic of Christmas, Australia Day Festival and Lunar New Year Festival. The events were enhanced to meet accessibility and environmental sustainability objectives including carbon offsets, installation of wheelchair-accessible viewing platforms, introduction of Auslan interpreters, and free water trailers for attendees. • We installed a large video screen and sound system at Netstrata Jubilee Stadium. • We continue to develop a Waste Education Program. • We developed and implemented recommendations from the Create Georges River Cultural Strategy, including a Cultural Needs Assessment and Public Art Policy.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 107 • George’s River’s first crisis accommodation facility was completed and launched to support women and their children experiencing domestic violence.

Summary of performance against indicators

Measure Baseline Target 2016/17 2017/18 2018/19 2019/20 Actual Actual Actual Actual

Utilisation of Council’s >95% >95% 83.6% 91.85% 82.31% 83% Child Care Centres

Number of annual 8,995 12,000 14,083 19,136 18,256 13,217 visitors to Museum and Gallery

Number of annual 107,326 100,000 156,016 169,773 164,687 119,714 visitors to Hurstville Entertainment Centre

Number of attendees at 68,000 70,000 55,000 65,000 69,657 57,000 council major events

Number of library 73,352 73,000 57,318 69,155 67,865 61,369 members

Percentage of food 100% 100% 100% 100% 100% 77% premises inspected annually

Percentage of school New 100% 100% 100% 100% 100% safety zones patrolled measure annually

In 2020/21 we will …

• Develop a Library DRAFTCollections Management Plan. • Exhibit the Planning Proposal for the Civic Centre Precinct Master Plan. • Finalise the Inclusive Housing Strategy. • Finalise Community Safety Plan. • Develop a Social Justice Charter. • Complete a Debt Recovery Plan for Library Services. • Implement regulatory programs. • Adopt and implement our 2021-2025 Children’s Services Plan. • Develop and deliver a Child Protection Action Plan.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 108 Progress against 1 Year Operational Plan items

Complete

Not Started 2% On track

30% Behind schedule

Cancelled

Ongoing 68%

Carry over

On hold

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 109

Three-year Delivery Program and one-year Operational Plan projects

Three-year Delivery Program Projects COMPLETE PROGRESSING NOT BEHIND ONGOING PROGRESSING SCHEDULE 16 13 - - 7

One-year Operational Plan Projects COMPLETE NOT CARRY BEHIND CANCELLED ONGOING ON HOLD STARTED OVER SCHEDULE

32 14 1

The tables below highlight how each of our projects are progressing:

Goal 5.1: We create and support events that celebrate community and cultural identity and benefit the economy

Events

Strategy - 5.1.1: Initiate, facilitate and support inclusive and accessible events that meet the community’s aspirations and actively connect Council to individuals, community groups and businesses.

DP Action 5.1.1a Assess event capacity and opportunities to make the LGA a preferred event destination.

Status Ongoing

Comment This is an ongoing action as part of Council's various adopted strategies including: Event Strategy, Open Space Strategy and Cultural Strategy.

Action Name Status Comment

Evaluate and review destination Completed event options for implementation.DRAFT

Evaluate event value to the LGA, Completed investigate a destination event for the LGA and review the events process.

Engage sponsorship expertise to Completed review and revamp event sponsorship.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 110 DP Action 5.1.1b Implement an annual program of Council-run and Council-supported events.

Status Completed

Action Name Status Comment

Implement findings of the Event Completed Services Review.

Deliver the 2019 Christmas Lights Completed Competition.

DP Action 5.1.1c Develop an Environmentally Sustainable Events Guideline.

Status Completed

DP Action 5.1.1d Build stronger relationships with local businesses, industries and state agencies to maximise sponsorship of local events.

Status Completed

DP Action 5.1.1e Develop an online event toolkit to help community and commercial groups deliver events. Build community capacity in event planning and delivery.

Status Completed

Action Name Status Comment

Develop an online event toolkit to Completed help community and commercial groups deliver events. Build community capacity in event planning and delivery.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 111

Goal 5.2: Affordable and quality housing options are available

Affordable housing Strategy - 5.2.1: Partner with State agencies to increase supply of affordable housing for residents on very low to moderate incomes.

DP Action 5.2.1a Implement the recommendations of the Inclusive Housing Strategy including the identification of an affordable housing target for the LGA.

Status Progressing

Action Name Status Comment

Complete the Inclusive Housing The Local Housing Strategy and Inclusive Housing Strategy. Strategy were exhibited with the draft Georges River

LEP 2020 from 1 April to 31 May 2020, with 24 submissions received.

Prepare an affordable rental The Local Housing Strategy and Inclusive Housing housing policy. Strategy were exhibited with the draft Georges River

LEP 2020 from 1 April to 31 May 2020, with 24 submissions received.

Housing for key workers

Strategy 5.2.2: Advocate to the NSW Government to include key worker housing for moderate income earners to be included in affordable housing initiatives.

DP Action 5.2.2a Work with the NSW Government to extend the application of affordable rental housing initiatives targeting key workers in particular.

Status Progressing

Action Name Status Comment

Complete the Inclusive Housing The Local Housing Strategy and Inclusive Housing Strategy. Strategy were exhibited with the draft Georges River

LEP 2020 from 1 April to 31 May 2020, with 24 submissions received. Use the new Housing StrategyDRAFT to The Local Housing Strategy and Inclusive Housing inform NSW Government Strategy were exhibited with the draft Georges River advocacy that includes key LEP 2020 from 1 April to 31 May 2020, with 24 worker housing in affordable submissions received. housing initiatives.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 112 Mandatory requirements

Strategy 5.2.3: Advocate to the NSW Government to include mandatory affordable housing requirements in Council LEPs.

DP Action 5.2.3a Implement the recommendations of the Inclusive Housing Strategy including working with the Department of Planning in the development of LEP provisions to increase the supply of affordable housing.

Status Progressing

Action Name Status Comment

Complete the Inclusive Housing The Local Housing Strategy and Inclusive Housing Strategy. Strategy were exhibited with the draft Georges

River LEP 2020 from 1 April to 31 May 2020, with 24 submissions received.

Based on the findings of the The Local Housing Strategy and Inclusive Housing Affordable Housing Strategy, Strategy were exhibited with the draft Georges approach the NSW Department of River LEP 2020 from 1 April to 31 May 2020, with Planning and Environment to 24 submissions received. include mandatory affordable housing in State Environmental Planning Policy No. 70 - Affordable Housing (Revised Schemes).

Housing diversity and choice

Strategy 5.2.4: Develop policies that encourage a greater supply of housing diversity and choice.

DP Action 5.2.4a Implement the recommendations of the Housing Strategy and the Inclusive Housing Strategy via the comprehensive LEP and DCP and Council’s planning guidelines.

Status Progressing

Action Name Status Comment

Complete the Inclusive Housing The Local Housing Strategy and Inclusive Housing Strategy and the Housing Strategy were exhibited with the draft Georges River

Strategy. LEP 2020 from 1 April to 31 May 2020, with 24 DRAFTsubmissions received.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 113

Council-led development proposals

Strategy - 5.2.5: Council-led development proposals incorporate, where feasible, options that support affordable and diverse housing.

DP Action 5.2.5a Investigate the potential to include affordable housing in Council-led developments.

Status Progressing

Action Name Status Comment

Progress the Planning Proposal Completed for Civic Precinct Master Plan to

Gateway determination stage.

Goal 5.3: The community is socially and culturally connected

Social and cultural plans

Strategy - 5.3.1: Develop and implement a Social Plan and a Cultural Strategy that celebrates diversity, promotes the multicultural community, supports innovation and creativity and contributes to the economic success of the area.

DP Action 5.3.1a Develop and implement a Social Plan to build the LGA’s social strengths.

Status Progressing

Action Name Status Comment

Develop the Social Plan. The Social Justice Charter will provide a practical approach to addressing disadvantage and advocating

for social change across the LGA.

DP Action 5.3.1b Implement the priorities of the Cultural Strategy and Public Art Policy.

Status Completed

Action Name Status Comment

Implement recommendations from Completed the Cultural Strategy. DRAFT

Develop and implement a Public Art Completed Policy.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 114

Social participation and community wellbeing

Strategy - 5.3.2: Develop, support and promote programs and activities that foster social participation and wellbeing of the diverse community, regardless of age, gender, sexual orientation, cultural or religious background.

DP Action 5.3.2a Implement an annual program of activities that create opportunities for community interaction and cohesion.

Status Ongoing

Comment Youth Week 2020 planning was disrupted due to COVID-19. Council's Youth Week Online program of events was launched in April 2020. This included the Short Stuff Film Competition, Georges River Youth Literary Awards, St George Youth Awards and the Youth Week Instagram Takeover.

Action Name Status Comment

Implement the Hurstville Plaza A range of community cultural activations were held Activation Plan. in Hurstville Plaza in 2019.

Develop a directory of free and Completed low-cost services for seniors.

DP Action 5.3.2b Collaborate across Council and with relevant partners to develop holistic programs for community benefit.

Status Ongoing

Comment Council staff continue to work with the Aboriginal Reference Group, Multicultural Reference Group, Access and Inclusion Reference Group and Youth Advisory Committee to develop cross-departmental programs and initiatives to support more vulnerable members of our community.

Action Name Status Comment

Implement the annual Completed Community Grants Program.

Celebrate the local LGBTQI Completed community through Pride Month events. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 115 DP Action 5.3.2c Develop action plans that address the needs of the aged, youth, multicultural and indigenous communities in the Georges River area.

Status Ongoing

Comment The Social Justice Charter contains actions addressing basic rights that promote and protect the values of freedom, respect, equality, and dignity to all community members including the aged, youth, multicultural and indigenous communities in the Georges River area.

Action Name Status Comment

Work with partner agencies to Completed deliver targeted social inclusion grant program.

DP Action 5.3.2d: Implement Council's Equal Employment Opportunity Policy. (Completed 2018/19)

Status Completed

Community safety planning

Strategy - 5.3.3: Develop an integrated Community Safety Plan to identify the role Council and others can play in helping to make the LGA a safer place

DP Action 5.3.3a Implement a Community Safety Plan.

Status Ongoing

Comment Community Safety has been incorporated as a key action in Council's Social Justice Charter. The Street Safety Champion program is in development to be piloted in late 2020.

Action Name Status Comment

Undertake a Safety Audit of Completed public spaces across the LGA.

Consult on and develop a The draft Community Safety Plan was realigned as an Community Safety Plan. action in the Social Justice Charter, to be published in

DRAFTlate 2020.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 116

DP Action 5.3.3b Increase community safety awareness with business and residents.

Status Ongoing

Comment A program of safety awareness initiatives was implemented in 2019/20, including a partnership campaign with NSW Police promoting emergency service phone numbers. The campaign encouraged residents to report crime through messaging displayed on digital signs around the LGA, distributed to local businesses, and a social media campaign to promote support for drinking in isolation issues. CCTV signage was updated and replaced on cameras around the local area to increase public awareness and improve compliance.

DP Action 5.3.3c Work with the Police Area Command to manage Alcohol Free Zones and Alcohol Prohibited Areas. (Completed 2018/19)

Status Completed

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 117

Children’s services

Strategy - 5.3.4: Provide high quality, affordable and economically viable education and care across Council’s children’s services.

DP Action 5.3.4a Implement the 2017-20 Children’s Services Strategic Plan with an emphasis on best practice and family-friendly childcare services.

Status Completed

Action Name Status Comment

Establish a 40-place long day Fit out complete. All resources sourced are hand care centre in Oatley West selected, natural and sustainable. Awaiting full

Occupation Certificate.

DP Action 5.3.4b Investigate the feasibility of a 24-hour childcare centre in the Kogarah Health and Research Hub and implement if viable.

Status Completed

Action Name Status Comment

Implement the findings of the Completed feasibility study into a 24 hour childcare centre in Kogarah. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 118 DP Action 5.3.4c Locate an appropriate site for an occasional childcare service within the Hurstville CBD.

Status Completed

Action Name Status Comment

Establish a 23-place occasional Completed care service within the LGA.

Undertake a trial study of mixed Completed usage options at Hurstville Early

Learning Centre to determine community's needs.

DP Action 5.3.4d Operate all childcare services with contemporary technology.

Status Completed

Goal 5.4: Diverse, vibrant community facilities and spaces are connected, well maintained and accessible.

Library services

Strategy - 5.4.1: Expand the role of libraries as welcoming and inclusive spaces with services, collections and programs that inspire and engage with the community

DP Action 5.4.1a Implement the 2017-2020 Library Strategy to improve service delivery, technology, collections, information services, community engagement and programs.

Status Completed

Action Name Status Comment

Develop and implement training Completed modules to maximise staff

knowledge of the Library’s collections and Information Services. Develop a Local Studies MarketingDRAFT Completed and Communication Plan.

Implement agreed outcomes from Completed the Library Service Delivery Model

Review.

Develop a Collection Management Collection management procedures have been Plan. reviewed and updated. The Collection

Management Plan is being drafted and will respond to the principles outlined in the Library Strategy (Libraries 2030).

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 119 DP Action 5.4.1b Deliver improvements to library services and facilities to ensure appropriate and effective use of collections and resources.

Status Progressing

Action Name Status Comment

Deliver Media Lab within Hurstville Completed Library.

Develop a Debt Recovery Plan for Viability of fines will be reviewed during 2020/21. library services.

Community facilities

Strategy - 5.4.2: Collaborate with State agencies, the education sector and neighbouring councils to provide regional level community facilities.

DP Action 5.4.2a Develop a community property portfolio to improve public benefits to residents and local/state agencies and the ongoing sustainability of the property.

Status Completed

Action Name Status Comment

Develop a Joint Use Planning Completed Agreement with the Department of

Education.

Work with local service providers to Completed support women and children who are at risk of, or experiencing, homelessness as a result of domestic violence.

DP Action 5.4.2b Work with the NSW Government to encourage greater provision of adequate crisis accommodation in the LGA.

Status Completed Action Name DRAFTStatus Comment Work with the NSW Government to Completed facilitate an increase in crisis

accommodation in the LGA for women and children who are at risk of, or experiencing, homelessness as a result of domestic violence.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 120

Affordable facilities

Strategy - 5.4.3: Provide a range of affordable and accessible facilities for community-based activities.

DP Action 5.4.3a Review and deliver Council's Venue Hire Grants Program in conjunction with the Grants, Donations and Sponsorship Policy.

Status Completed

DP Action 5.4.3b Review use of community facilities in conjunction with Community Lease Policy.

Status Completed

Action Name Status Comment

Undertake audit of Council- Completed owned community facilities.

Promoting the Arts

Strategy - 5.4.4: Encourage and promote the arts through Council’s cultural facilities including Hurstville Museum and Gallery, Hurstville Entertainment Centre and Carss Park Artists’ Cottage.

DP Action 5.4.4a Implement an annual program of community and cultural programs and events.

Status Ongoing

Comment The Georges River Artist in Residence program involved six artists in 2019/20. Action Name Status Comment

Deliver the Artist in Residence Completed Program.

Investigate a platform to promote Completed cultural activity across the LGA.

Increase the profile of our cultural Completed facilities through partnershipsDRAFT with key arts organisations.

Goal 5.5: The community is safe and healthy

Regulatory functions

Strategy 5.5.1: Conduct Council’s regulatory functions in accordance with legislative requirements.

DP Action 5.5.1a Continue to liaise with the NSW Government and relevant stakeholders to keep up-to-date with legislative changes.

Status Progressing

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 121 DP Action 5.5.1b Continue to implement programs relating to food premises, skin penetration premises and regulated systems.

Status Progressing

Action Name Status Comment

Implement the 2019/20 regulatory Some measures were not met due to the COVID- programs to ensure compliance 19 pandemic. with the relevant legislation and to address community safety concerns.

Implement the Get the Site Right Completed Program to manage development site condition compliance.

Implement the 2019/20 Asbestos Completed Education Program.

DP Action 5.5.1c Continue to implement Council’s Public Health Programs.

Status Progressing

Compliance of public space

Strategy - 5.5.2: Manage public spaces to ensure legislative compliance and promote a safe and healthy environment for the community

DP Action 5.5.2a Develop and implement compliance management programs.

Status Progressing

Action Name Status Comment

Continue the Enforcement Regulatory action for the year - Number of fines Strategy requiring the removal of issued: 272; Issue value of fines issued: $103,220; illegal rubbish by the dumper. Number of notices: 9; Number of warnings: 6. On average 10.5 per cent of all waste dumping incidents were removed by the dumper. DRAFT DP Action 5.5.2b Develop and implement a parking education program.

Status Progressing

Action Name Status Comment

Implement the 2019/20 School Completed Safety and Education Program.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 122

DP Action 5.5.2c Develop and implement an animal management education program.

Status Progressing

Action Name Status Comment

Implement the 2019/20 Animal Completed Management Education Program.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 123 Statutory information

Compliance with Companion Animals Act and Regulation The following section details our statement of activities relating to enforcing the ensuring compliance with the Companion Animals Act 1998 and Regulation. (C 217(1) (f)). Lodgement of pound data returns with the Office of Local Government

COUNCIL SEIZURE ACTIVITY Cats Dogs Total

Seized 497 290 787

Returned to owner 0 0 0

Transferred to Council’s Facility 497 290 787

COUNCIL ANIMAL CARE FACILITY ACTIVITY

Animals in and arriving at Council’s facility Cats Dogs Total

Animals in Council’s facility 1 38 39

From seizures 497 290 787

Dumped 16 38 54

Animal leaving Council’s facility Cats Dogs Total

Released to owners 22 275 297

Euthanised 198 13 211

Sold 268 37 305

Released to organisation to re-home 8 3 11

Died at Council facility 0 0 0

Stolen from Council facility 0 0 0

Escaped from Council facility 0 0 0

Lodgement of data relating to dog attacks with the Office of Local Government

Status IncidentsDRAFT entered Attacking dogs Victims (human and animal) Commenced 13 10 12

Finalised 9 9 9

Under investigation 4 4 3

Total 26 23 24

Funding of companion animal management activities We invested $257,515 on two Companion Animal Management contracts with St George Animal Rescue, which impounds companion animals on our behalf and the impounding

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 124 facility, Sydney Dogs and Cats Home. Our regulatory functions in relation to Companion Animal Management are conducted by our rangers who also perform other public safety functions. Consequently, direct costs attributable to companion animal management regulatory functions cannot be provided, but are estimated at $219,000.

Community education programs We provide general information relating to legislative requirements and responsible pet ownership though community newsletters, our website and social media. We also provide a free micro-chipping service to low income and disadvantaged members of the community to assist with animal identification. Our rangers also educate members of the community at various leash-free areas as part of their regular patrols.

Alternatives to euthanasia Our contracted animal shelter operated by Sydney Dogs and Cats Home works with approved rescue organisations to expand options available to rehome unclaimed animals. Sydney Dogs and Cats Home maintain an up-to-date website with details of all impounded animals to assist in returning or re-homing impounded animals.

Off leash areas Dog owners have access to nine off-leash dog parks in the LGA, where dogs can run, exercise and socialise leash-free with other dogs and visitors. All off-leash areas include fenced and unfenced areas and are open all year round. Our off-leash areas are in the following parks and reserves: • Arrowsmith Park, Hurstville • Carss Bush Park, Carss Park • Gannons Park, Peakhurst • H.V. Evatt Park, Lugarno • Hogben Park, Kogarah • Kogarah Park, Carlton • Moore Park, Hurstville Grove • Moore Reserve, Hurstville Grove • Riverwood Park, Riverwood.

Compliance with NSW Carers (Recognition) Act 2010 Our Community Development team facilitates and supports programs for seniors, people with disability, people withDRAFT mental illness and other members of the community who may be cared for by carers. The team are provided with a copy of the Carers (Recognition) Act 2010 and associated Guidelines and adhere to the principles under the Act.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 125 Inspection of private swimming pools Details of inspections are recorded below.

Requirement Inspections Held Notes

Number of inspections of tourist N/A There are no swimming pools located in and visitor accommodation. tourist and visitor accommodation in the Georges River LGA.

Number of inspections of 3 Three applications received in premises with more than two 2018/2019. dwellings.

Number of inspections resulting 39 31 inspections resulted in issuance of a in issuance of a certificate of certificate of compliance. compliance under S22D of the Swimming Pools Act 1992.

Number of inspections resulting 16 10 inspections resulted in issuance of a in issuance of a certificate of certificate of non-compliance. non-compliance under cl21 of the Swimming Pools Regulation 2008.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 126 Pillar 6 - Leadership and Transparency This pillar is about fostering a culture of professionalism, transparency, accountability and financial responsibility where the community is actively listened to and a part of the decision making process. The goals in this pillar include: • Goal 6.1: The community is involved and listened to. • Goal 6.2: Open, informed, and transparent decision-making supports the interests of the community. • Goal 6.3: Leadership focuses on innovation and improving the customer experience. • Goal 6.4: Council’s assets and resources are managed responsibly and with accountability. • Goal 6.5: The workforce is inspiring, diverse, and engaged. • Goal 6.6: Council has a regional-approach to service delivery and facilities.

Achievements • We expanded payment options for debtors and online DA submissions resulting in online customer access and a reduction in cash and cheques received. • We developed a Georges River Council Revenue Management Policy for public exhibition and Council adoption. • We designed a new Georges River Council rate structure. • We refined the Long-Term Financial Plan to incorporate proposed new projects and programs and to facilitate financially sustainable decisions. • We reviewed and amended financial policies and processes to ensure integrity of controls, efficiency of service and quality financial data, to reduce risk, deliver quality information for business decisions and improve service delivery. Examples included the hardship and debt management process development and implementation. • We reduced the projected operating deficit for 2020/21 by reducing non-essential programs. • We implemented a new Procurement Policy. • We established reporting dashboards to help measure our performance against key performance indicators. • We delivered Georges River 2050 – Leading for Change Strategy, an aspirational future focused strategy promoting transformational projects. • We delivered theDRAFT Georges River Reputation Strategy, which was the first time we sought to understand the perceptions of others and what we need to do to positively change those perceptions. • We successfully increased our profile with State agencies and peak bodies such as Greater Sydney Commission and the Committee for Sydney, and established new alliances and partnerships. This is improving our reputation as an influential Council. The recently adopted River Rail advocacy document demonstrated that we can influence large-scale metropolitan city building decisions. • Our Customer Experience Improvement Program Phase 2 commenced in July 2019 as a monthly benchmarking and measurement program of the customer experience across all channels (face-to-face, phone, email, social media, and webchat). The program focuses on improving the quality of service and consistency by staff in their

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 127 interactions with customers. The focus areas this year have been on the way Council staff introduce themselves to customers and complete a phone, electronic or face to face interaction with a customer to ensure industry best practice and improve customer satisfaction. Over the past 12 months there has been a significant improvement from a rating of 53 per cent in July/August 2019 to a rating of 62 per cent by June 2020, placing Georges River Council from slightly below the median in July/August 2019 to top 10 when compared with 44 other participating councils across Australia in the benchmarking program. • Penshurst Long Day Care was nominated for Excellence in Programming with a focus on Sustainability with the Early Childhood Education and Care Awards. • Children’s Services completed the third year of the Children’s Services Strategic Plan implementing initiatives both internally in the service and externally with community connections. All centres have established new intergenerational relationships with local nursing homes and have embedded pathways for transition to school with local public and catholic schools. • Children’s Services applied for and received Quality Learning Environment Grants for all six services. These grants have enhanced the physical environments at the centre. • Children’s Services developed a Reconciliation Action Plan. • The creation and development of the Children’s Services Model Review with consultants informed execution of a one to five-year plan through a new Children’s Services Strategy. • We delivered the TRUE Women high school leadership program, a genuine collaboration between councillors, staff, and community organisations to deliver the leadership development program for 100 students from six public high schools. • We gained recognition through Local Government Professionals awards for Innovation in Leadership and Management which supports our Employer Value Proposition in attracting top talent to build and maintain a highly skilled and engaged workforce, promoting positive leadership for our community. • We implemented a new Human Resource Information System (HRIS) to address inefficiencies such as manual data management, inaccurate information particularly in payroll processing and integration inefficiencies. • A business continuity scenario training exercise was held with the crisis management team in September 2019. A Business Continuity Plan was activated on 9 March 2020 and in consultation with our risk insurer, Jardine Lloyd Thompson, a facilitated workshop was heldDRAFT with stakeholders to ensure readiness to operate during the pandemic and identification and reduction of risks. • An updated Enterprise Risk Management Policy was adopted in June 2020, including the consolidation of all risk registers across council by directorate with respect to streamlining strategic, operational and fraud related events • We achieved improved risk assessment processes and safety systems at work, through an increase in positive safety reporting, a reduction in workplace injuries and a reduction in the costs associated with workers’ compensation claims. This has assisted us in achieving a premium reduction of more than $1 million since 2016/2017, which is forecast to continue into 2020/21. • An updated Public Interest Disclosures Reporting Policy was adopted by Council in June 2020.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 128 Summary of performance against indicators

Measure Baseline Target 2016/17 2017/18 2018/19 2019/20 Actual Actual Actual Actual

Annual nett litigation $843,000 <$1,500,000 $534,577 $1,175,078 $983,113 $1,269,02 costs managed to $1.5m 4 budget

Percentage of legal 100% >75% 100% 100% 100% 100% cases determined in accordance with council’s corporate and strategic objectives including successful prosecutions (convictions) and/or fines for major environmental offences, including tree breaches

Attempted resolution of 100% 100% 100% 100% 100% 100% Class 1 merit appeals by way of alternative dispute resolution such as s34 conciliation and wherever possible and appropriate

Percentage of satisfied New >75% N/A N/A 62% 75% Your Say Georges River measure Panel members with engagement on Council projects

Council decisions made 8% <25% 10.9% 5% 2.52% Although at meetings closed to the some public matters were closed confidenti al session, all decisions recomme nder in DRAFT closed session are confirmed in open session as the same meeting.

Increased interaction 7 speakers, >2 speakers 4 speakers 7 speakers 53 with council meetings 42 attendees speakers >10 15 42 including average 15 live attendees attendees attendees 50 number of speakers, streams attendees public attendees and 50 live 15 live

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 129 uptake of live streaming streams streams 32 live of Council Meetings and streams Committees of Council

Percentage of customer 64% 80% 44% 61% 71% 84% requests completed within agreed times

Percentage of 82% >80% 67% 85% 87% 88% correspondence responded to within 14 days

Percentage of 67% 90% 13% 86% 91% 95% complaints completed within agreed times

Percentage compliance 100% 100% 100% 100% 100% 100% with statutory and legislative reporting requirements (OLG Compliance Calendar)

Percentage of customers 78.7% 80% 66% 76% 81% 74% satisfied with the overall experience with their customer requests to Council

Customer satisfaction New 80% N/A N/A 80% 90% with face-to-face measure interaction at the Customer Service Centre

Actual year-to- date 8% under <5% under 26.6% 1.8% 5% above 7.5% income is no more than budget budget above above budget 5% under the year-to- budget budget date approved budget

Actual year-to-date 12% under <5% over 7.7% 4.5% 2.76% -5.1% expenditure is no more budget budget above below than 5% over the year- budget budget to-date approved budget

Investment portfolio 3.39% - Benchmark 3.41%- 2.91%- 2.76% 1.9%. returns for the past 12 1.64% above exceeded 1.59% 1.13% 1.05% months exceeding benchmarkDRAFT above above above industry benchmark as performanc performanc benchmar disclosed by CPG e index e index k

Percentage outstanding 2.7% <5% 3.1% 3.1% 3.2% 3.52% rates, annual charges, interest and extra charges

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 130 In 2020/21 we will …

• Create and implement engagement communication plans for major projects. • Continue Meet Your Ward Councillor Open Days. • Continue to implement Professional Development Program for councillors. • Implement Innovation Strategy. • Complete development of promotional video highlighting how customers can communicate with council. • Continue work on the City Marketing Strategy. • Complete the Night Time Economy Study. • Submit new Georges River Council Rate Structure to IPART. • Submit Special Rate Variation request to IPART. • Complete development of new payment process for online lodgement.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 131 Progress against 1 Year Operational Plan Items

Complete

Not Started 1% 1.5%

On track

25% Behind schedule

Cancelled

5% Ongoing 67%

Carry over

On hold

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 132

ChillOUT Hub Timothy Reserve, Hurstville

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 133

Three-year Delivery Program and One-year Operational Plan projects

Three-year Delivery Program Projects COMPLETE PROGRESSING NOT BEHIND ONGOING PROGRESSING SCHEDULE 19 19 2 2 7

One-year Operational Plan Projects COMPLETE NOT CARRY BEHIND CANCELLED ONGOING ON HOLD STARTED OVER SCHEDULE

42 16 1 3 1

The tables below highlight how each of our projects are progressing:

Goal 6.1: The community is involved and listened to

Community consultation

Strategy - 6.1.1: Actively implement the Community Engagement Policy and Strategy, providing a consistent and best practice approach to engagement across all Council functions.

DP Action 6.1.1a Review performance indicators and data with internal and external stakeholders to ensure data contributes to continuous improvement.

Status Progressing

DP Action 6.1.1b Embed our Community Engagement Strategy as an overarching process for all Council engagement activity.

Status Progressing Action Name DRAFTStatus Comment Implement changes to Your Say Community Satisfaction and Wellness Survey by following feedback from the Micromex Research conducted in March 2020.

Your Say Satisfaction Survey.

Deliver training to relevant staff Staff had one-on-one training with Council’s concerning updates to the Community Engagement Officer on an as required

Community Engagement basis for projects. Strategy.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 134 DP Action 6.1.1c Develop and build a brand and identity for the LGA.

Status Progressing

Engagement mechanisms

Strategy - 6.1.2: Use of online, social media and other communication channels, including Your Say Georges River.

DP Action 6.1.2a Increase the range of community engagement activities on Council’s website.

Status Progressing

Action Name Status Comment

Deliver drop in sessions and Completed toolbox talks to encourage staff to increase the range and type of activities on Your Say.

DP Action 6.1.2b Broaden the range of Council and community issues referred for feedback to Council’s Your Say Georges River Panel.

Status Progressing

DP Action 6.1.2c Develop comprehensive communication plans for Council’s projects, programs and initiatives.

Status Progressing

Action Name Status Comment

Create and implement an Engagement Communication Plans implemented for Engagement Communication Council’s major projects.

Plan for major projects where Council is seeking community engagement in 2019/20 including use of print media and traditional marketing methods. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 135

Performance reporting

Strategy - 6.1.3: Publicly and regularly report on our performance against strategic, financial and operational plans

DP Action 6.1.3a Comply with all requirements of Integrated Planning and Reporting legislation, including progress reports for the Community Strategic Plan, Delivery Program and Operational Plan.

Status Progressing

Action Name Status Comment

Create interactive PDF and Pre-Council meeting video prepared and presented videos where appropriate to share prior to all Council meetings.

Council’s progress against the Community Strategic Plan, Delivery Program and Operational Plan.

DP Action 6.1.3b Develop an Annual Community Consultation Progress report.

Status Completed

Action Name Status Comment

Create an Annual Community Completed Consultation Progress report.

DP Action 6.1.3c Advocate to the Office of Local Government for timely benchmarking across councils.

Status Ongoing

Comment All Integrated Planning and Reporting requirements for the 2019/20 year have been met including publishing an End of Year Report, Half Yearly Report, Annual Report and Producing the Delivery Program, Resourcing Strategy and Operational Plan.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 136

Goal 6.2: Open, informed and transparent decision-making supports the interests of the community

Transparent communication

Strategy - 6.2.1: Make all reports to Council Meetings public wherever possible under the Local Government Act 1993 or provide open and closed reports where necessary.

DP Action 6.2.1a Investigate the feasibility of 'Meet your Ward Councillors' sessions.

Status Behind Schedule

Comment Meet Your Ward Councillors’ Open Days for 2020 were cancelled with the exception of Blakehurst Ward being held on 22 February 2020.

Action Name Status Comment

Produce a feasibility report on Meet Your Ward Councillor Open Day for Blakehurst the Meet Your Ward Councillor Ward held on 22 February 2020. sessions.

Provide fact sheets at each Completed Council meeting to inform the community on the reasons for confidential Council reports.

DP Action 6.2.1b Utilise webcasting to improve access to information from Council meetings.

Status Ongoing

Comment This occurs prior to the closure of every Council meeting. This work is ongoing.

Action Name Status Comment

Webcast resolutions from any Completed items considered in closed sessions.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 137

Risk management

Strategy - 6.2.2: Undertake effective risk management to provide greater certainty and security over the management of Council resources and services.

DP Action 6.2.2a Annually review Council’s enterprise and operational risks.

Status Completed

Action Name Status Comment

Continue to implement training Completed and awareness programs in risk management, procurement and fraud control.

Review and report on the Completed Governance Framework status to the Audit, Risk and Improvement Committee.

Procurement

Strategy - 6.2.3: Ensure procurement policies and practices demonstrate best practice in probity assurance and legislative compliance.

.DP Action 6.2.3a Continuously improve Procurement Policy and practice through the Local Government Procurement Program.

Status Completed

Action Name Status Comment

Implement recommendations from Completed the procurement audit.

Timely provision of information

Strategy - 6.2.4: Provide timely access to Council information, in accordance with legislation, policy, public interest considerations, proactive disclosure and the respect for individual privacy.

DP Action 6.2.4a Maintain online public registers as required under the Government InformationDRAFT (Public Access) Act 2009 (GIPA) including contracts, gifts, and benefits and Councillor disclosures of interest returns (Section 449 of the LG Act).

Status Completed

Action Name Status Comment

Continue to implement a training Completed and awareness program for Code of Conduct and Public Interest Disclosure matters.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 138 DP Action 6.2.4b Maintain online records of Council and Committee papers and minutes, donations and sponsorships, and Councillor expenses.

Status Ongoing

Comment Achieved, this occurs after each meeting.

DP Action 6.2.4c Report annually to the Office of Local Government and the NSW Ombudsman on Code of Conduct and Public Interest Disclosure matters.

Status Completed

Audit responsibilities

Strategy - 6.2.5: Use the Audit, Risk and Improvement Committee to independently advise Council on good governance, audit matters, business improvement and risk management controls.

DP Action 6.2.5a Support the Audit, Risk, and Improvement Committee to fulfil its responsibilities under the Local Government Act 1993.

Status Progressing

Action Name Status Comment

Ensure the Audit, Risk and Completed Improvement Committee is run according to the Council-adopted charter, including quarterly meetings.

Recruit for the outgoing member Completed. of the Audit, Risk, and

Improvement Committee.

Implement any mandatory Completed internal audit guidelines issued by the Office of Local Government.

DP Action 6.2.5bDRAFT Prepare and implement a three-year risk-based Audit Plan. Status Progressing

Action Name Status Comment

Monitor and report on progress Completed against the Audit Plan.

DP Action 6.2.5c Liaise with the Office of Local Government regarding internal audit guidelines and adopt as required.

Status Progressing

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 139 Councillor role

Strategy - 6.2.6: Ensure compliance with Section 232(1) of the Local Government Act 1993 and processes adopted in Council policies.

DP Action 6.2.6a Implement a Councillor training program to improve decision making, facilitate better communication with the local community and assist Councillors to acquire and maintain the skills needed to perform their role.

Status Ongoing

Comment The COVID-19 pandemic resulted in 2019/20 being a difficult year for Councillors to achieve the 12 hours of training.

Action Name Status Comment

Implement a Professional The COVID-19 pandemic resulted in 2019/20 being Development Program for a difficult year for Councillors to achieve the 12

Councillors to ensure a minimum hours of training. However, Councillors are of 12 hours of skills development encouraged to apply for appropriate training training is offered to each opportunities throughout the year. Councillor.

Goal 6.3: Leadership focuses on innovation and improving the customer experience

Customer Service

Strategy - 6.3.1: Meet customer service commitments that aim to make it easy to do business with Council and create systems and a culture that support positive customer experiences.

DP Action 6.3.1a Expand online services and payment options, including mobile applications, public Wi-Fi, and self-service kiosks.

Status Completed

Action Name Status Comment

Promote online payment options Completed to customers.

Assess and review the use of Completed Self Service Kiosks.

Assess the upgrade of the DRAFTCompleted Customer Relationship

Management System.

DP Action 6.3.1b Increase automation of processes to increase efficiencies.

Status Completed

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 140

DP Action 6.3.1c Improve the DA lodgement processes and pre-lodgement advice, including new NSW Department of Planning, Industry and Environment guidelines.

Status Ongoing

Comment Processes and procedures are being reviewed, refined, and improved regularly on an ongoing basis.

Action Name Status Comment

Implement and review the new Completed changes to pre-lodgement services.

DP Action 6.3.1d Improve consistency and reliability of service across all customer contact channels.

Status Ongoing

Comment Council's Customer Experience Improvement Program Phase 2 commenced in July 2019 as a monthly benchmarking and measurement program of Council's customer experience across all channels (face-to-face, phone, email, social media and webchat).

Action Name Status Comment

Develop promotional videos Promotional video is currently in development, highlighting how customers can delays due to in-house resourcing. communicate with Council.

Review the internal reporting that Completed reflects customer response times and officer accountability.

Review and assess the use of Completed call back option.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 141

Continuous improvement

Strategy - 6.3.2: Demonstrate a culture of continuous improvement and effective governance throughout Council services

DP Action 6.3.2a Advocate a comprehensive performance program for all Councils with OLG, in partnership with LG Professionals.

Status Not Progressing

Comment Council continues to support other merged Councils through their Service Delivery Review process.

Action Name Status Comment

Implement a consistent project Due to competing priorities and resource management methodology with restrictions this project has not commenced. overarching reporting for consistency and service delivery.

DP Action 6.3.2b Establish Council’s reputation as a leading local government organisation.

Status Completed

Action Name Status Comment

Develop strategic partnerships to Completed influence key government policy and bring investment to the LGA.

DP Action 6.3.2c Implement an Innovation Strategy to provide a strategic approach to improvements to customer service, service delivery and performance improvement.

Status Progressing

Action Name Status Comment

Implement the Innovation The Draft Innovation Strategy was on public Strategy. exhibition during June 2020. The implementation of

the Strategy has commenced with a 12 month DRAFTprogram focused on building a culture of innovation and developing an Innovation Network.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 142

DP Action 6.3.2d Implement the Digital Strategy.

Status Completed

Action Name Status Comment

Deliver Children’s Services Completed Technology Upgrade Plan.

Support Library Technology Completed Innovation Strategy.

Establish e-planning technology Completed framework.

Implement digital initiatives for Completed the Customer Experience

Program.

Deliver Works, Assets and Completed Mobility program.

Educate customers and Completed community to raise awareness of cyber security.

Implement Audit Completed recommendations.

DP Action 6.3.2e Raise awareness for cyber security.

Status Completed

Action Name Status Comment

Implement procedures in line Completed with NSW Cyber Security

Policy.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 143

Strategy and innovation

Strategy - 6.3.3: Increase the status, influence, reputation and brand of GRC and its LGA through a greater focus on innovation and advocacy

DP Action 6.3.3a Prepare a 30-year City Vision and City Reputation Strategy, incorporating a strong, well-communicated external presence and brand.

Status Completed

Action Name Status Comment

Prepare a 30-year City Vision Completed and City Reputation Strategy.

Implement key projects from the Completed Georges River Vision 2050.

Create and promote an The Kogarah Investment Attraction Strategy was investment prospectus which endorsed by Council on 25 November 2019. targets both large industry and small business.

DP Action 6.3.3b Maximise the potential of the Kogarah Health and Research Hub.

Status Progressing

Action Name Status Comment

Target key government agencies Completed and industries to grow the

Kogarah Health and Research Hub.

Cultivate the night time economy The Night Time Economy Study is postponed until of Kogarah to support health September 2020 and will be developed to help the sector workers, students, and City recover from the COVID-19 pandemic. local business.

Implement actions from the Completed Greater Sydney Commission

Kogarah Place Strategy. DRAFT

DP Action 6.3.3c Build the cultural identity of Hurstville CBD as the Heart of the City.

Status Progressing

Action Name Status Comment

Implement a program of robust Completed place activation in Hurstville.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 144 DP Action 6.3.3d Develop an advocacy strategy that identifies how Council can influence government policy and secure government investment in the LGA.

Status Progressing

DP Action 6.3.3e Commence implementation of the Cool Places: Urban Oasis project in key town centres.

Status Completed

DP Action 6.3.3f Increase the status, influence, reputation, and brand of Council and its LGA through a greater focus on innovation and advocacy.

Status Behind schedule

Comment The Venues and Facilities Management Service Review commenced in February 2020 and was put on hold due to the COVID-19 pandemic.

Goal 6.4 – Council’s assets and resources are managed responsibly and with accountability

Asset Management

Strategy - 6.4.1: Implement asset management plans to maintain infrastructure assets in a safe and functional standard, meeting current and future community needs

DP Action 6.4.1a Consult with the community about the service standards for Council assets, including asset maintenance funding in the context of Council’s overall budget imperatives, and use this to inform a review of asset ownership and maintenance standards.

Status Ongoing

Comment Asset Management Strategy completed and presented for inclusion in the Resourcing Strategy including updated information on community service levels, latest footpath, and road asset information.

Action Name Status Comment

Update Asset Management Plan, Completed for Road and Footpath assets classes based on full networkDRAFT data capture.

Provide maintenance and Completed renewal programs for building asset class based on contractor asset inspections.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 145

DP Action 6.4.1b Implement the GRC Depot Master Plan including closure of the Carlton Depot and rehabilitation of the Hurstville Road quarry depot site.

Status Not Progressing

Comment No action taken at this time.

Action Name Status Comment

Develop a funding strategy to Completed consolidate the GRC depot sites in accordance with the GRC Depot Master Plan.

Financial Strength

Strategy - 6.4.2: Maintain a sustainably strong financial position, balanced with demand for essential services and new projects, and having regard for Section 8B(d) (ii) of the Local Government Act (the current generation funds the cost of its services)

DP Action 6.4.2a Continually align the Long-Term Financial Plan within the context of Council and Integrated Planning and Reporting documents.

Status Completed

Action Name Status Comment

Refine the Long-Term Financial Completed Plan to incorporate proposed new projects and programs and to facilitate financially sustainable decisions.

Incorporate the review of Council’s Completed Asset Management Plan (6.4.1.a), including asset life, depreciation and maintenance costs, into Council’s Long-Term Financial Plan.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 146

DP Action 6.4.2b Develop a rating structure for the LGA by June 2020.

Status Completed

Action Name Status Comment

Engage with community on a Completed new Georges River Council rating structure.

Submit a proposed new Georges All actions were completed with the application River Council rate structure to prepared and reports to Council delivered. Council the Independent Pricing and decided to defer on 10 February 2020. Further Regulatory Tribunal. workshops scheduled in August 2020 and September 2020.

Submit a Georges River Council All actions were completed with the application Special Rate Variation request to prepared and reports to Council delivered. Council the Independent Pricing and decided to defer on 10 February 2020. Further Regulatory Tribunal. workshops scheduled in August 2020 and September 2020.

DP Action 6.4.2c Continue to review financial policies and processes to ensure integrity of controls, efficiency of service and quality financial data, to reduce risk, deliver quality information for business decisions and improve service delivery.

Status Completed

Action Name Status Comment

Develop a Georges River Council Completed Revenue Management Policy for public exhibition and Council adoption.

Expand payment options for all BPay set up for debtors. New payment process for revenue activities to minimise online lodgement is in development. risks and costs associated with cash and cheque management.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 147

Property management

Strategy - 6.4.3: Actively manage Council’s property portfolio to maximise returns on investment in community assets and programs.

DP Action 6.4.3a Plan for and implement a purchasing program for property requiring compulsory acquisition in the comprehensive LEP.

Status Progressing

Action Name Status Comment

Redevelop Sans Souci Bathers' Financial feasibility currently being undertaken in Pavilion to provide commercial relation to construction costs associated with future leasing opportunity. café and public facilities, to determine direction for future commercial leasing opportunity subject to the community provisions in the Local Government Act 1993 and the Crown Land Management Act 2016.

DP Action 6.4.3b Complete Planning Proposals for the Hurstville Civic Centre precinct.

Status Progressing

Action Name Status Comment

Develop Master Plan for Sans No funding available in 2019/20 Budget. Souci Park.

The Brief has been prepared and if funding is granted in FY2020/21 then the project can commence.

Develop Plan of Management for No funding available in 2019/20 Budget. Sans Souci Park.

The Brief has been prepared and if funding is granted in FY2020/21 then the project can commence.

Progress Planning Proposals for Council resolved on 11 May 2020 to submit planned Council developments. Planning Proposal to Department of Planning,

Implement leasing management Industry and Environment. system. DRAFT DP Action 6.4.3c Progress all statutory property matters in a timely manner.

Status Completed

Action Name Status Comment

Implement outdoor dining and Input of data in to Tech1 Module ongoing. footway trading application Amendments required in data management system management system. due the COVID-19 pandemic and the Council's resolution to aid pursuant to the ESRP

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 148 Goal 6.5: The workforce is inspiring, diverse and engaged.

Workforce planning and performance

Strategy - 6.5.1: Implement leading people practices to create a high performing, capable and resilient workforce

DP Action 6.5.1a Implement the GRC Workforce Plan

Status Progressing

Action Name Status Comment

Implement a new Human Completed Resource Information System

(HRIS).

Implement the Diversity and Completed Inclusion Program.

Streamline recruitment HROnboard Implementation Phase 3 Testing processes for easier candidate Complete. HRO is Live Phase 4: integration with selection and onboarding. ichris to commence August 2020.

DP Action 6.5.1b Implement Performance Excellence and People Capability Strategies and Programs.

Status Completed

DP Action 6.5.1c Implement a Work Health and Safety System to support a well and safe workplace.

Status Completed

Action Name Status Comment

Evaluate Work, Health and Safety Completed (WH&S) procedures and implement effective controls to manage WH&S risks. (Manager Governance and Risk) DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 149 Goal 6.6: Council has a regional-approach to service delivery and facilities.

Regional planning

Strategy - 6.6.1: Plan for regional-level services and facilities and share information across State agencies and neighbouring councils.

DP Action 6.6.1a Develop long-term regional plans with neighbouring councils to facilitate major projects with long-term delivery timeframes.

Status Progressing

Action Name Status Comment

Develop strategic partnerships to Cancelled - as stated in 2019/20 half-yearly influence key government policy progress report and bring investment to the LGA.

DP Action 6.6.1b Develop an engagement program for services and facilities where regional collaboration would assist in their delivery, including those identified in the Open Space, Recreation and Community Facilities Strategy.

Status Progressing

DP Action 6.6.1c Work with State agencies to identify funding opportunities across all tiers of government.

Status Completed

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 150 Statutory information

Rates and charges written off (2019/20)

Description Amount

1 Mandatory Pensioner Rebate - Rates and Domestic Waste Charges $1,800,045

Georges River Council Voluntary Pensioner Rebate - Rates and $1,072,465 Domestic Waste Charges

Rateable to Non Rateable $66,388

General Abandonments $0.13

Postponed Rates $0.00

Postponed Rates Interest Charges $0.00

TOTAL $2,938,898

1 Mandatory Pensioner Rebate - Rates and Domestic Waste Charges $1,800,045

Council Reimbursed Pensioner Subsidy $996,928

Net Cost of Mandatory Rebate to Council $803,117

Special Rate Variation expenditure During the period ended 30 June 2020, Georges River Council had a Special Rate Variation (SRV) in place, which was approved prior to the amalgamation.

Special Rate Variation - Hurstville Following an application from Council the Minister for Local Government determined on 26 June 2006, that 'in pursuance of Section 508 (2) of the Local Government Act 1993", the percentage by which Hurstville City Council may increase its general income for 2006/2007 is 9.95 per cent above that for 2005/2006". The approval included an SRV of 6.35 per cent applicable for 15 years. The SRV was applied to the infrastructure maintenance and renewal program, Infrastructure Plus. The SRV expires on 1 July 2021, resulting in a reduction of $2,300,950 to Council’s annual rate income. Since its commencement the total Infrastructure Plus income collected is $26,898,119 and expenditure to 2019/20DRAFT is $26,722,202. An amount of $175,917 was unspent and transferred to a reserve for expenditure in the following year.

2019/20 Programs Expenditure

Road Resheet $650,000

Parks $659,462

Footpath maintenance $227,245

Buildings $726,830

Town Centre upgrades $133,542

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 151 Total $2,397,079

Capital expenditure Our Capital Works projects are included in our Financial Statements. Contracts Awarded more than $150,000 (inclusive of GST) From 1.07.2019 – 30.06.2020

No. Nature of Service Name of Contractor Total Amount Payment Type Payable (Incl. GST)

01 Q19/073 – Cloud disaster Hitech Support Pty $198,651 LGP Vendor Recovery and Data Protection Ltd Panel

02 T18/063 - Refurbishment of Matrix Group Co Pty $890,906 Contract Riverwood Park Sports Ltd Amenities Building

03 T19/006 - Netstrata Jubilee Venues Live as agent $666,600 Three-year Stadium Catering and for Venues New contract Hospitality Services South Wales

04 T19/003 - Construction of New Homann $385,000 Contract Amenities at Kempt Field Constructions Pty Ltd

05 T19/014 - Beverly Hills Park Neverstop Irrigation $1,121,168 Contract Resurfacing, Irrigation Pty Ltd

06 T19/015 - Old Park Oval 2 Never Stop Irrigation $801,534 Contract Resurfacing, Irrigation Pty Ltd Installation and Drainage Design and Construction

07 Q19/157 - Georges River SJB Planning $459,789 GRC Contract Council DCP - Stage 3 (Residential)

08 Q19/306 – Data, Electrical and Mitsubishi Video $717,924 GM Exempt Communication Screen Installation

09 Q19/347 - Gannons Park Turf $578,652 GM Exempt Supply DRAFT 10 T18/058 - Ecological Dragonfly $429,000 + Three-year Restoration Work Georges Environmental P/L Schedule of contract River Council Rates Toolijooa

Hills Bushcare

Creatures of Habitat

Total Earth Care Pty Ltd

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 152 Marc Stettner (Sole Trader) T/As Apunga Ecological Management

John Allison t/a Native Gardener (Reserve 1)

Bush-it Pty Ltd (Reserve 2)

11 T18/043 – Minor Building Cooper Commercial $600,000 + Three-year Works Construction Pty Ltd Schedule of contract Rates Jag Building Bricklaying Pty Ltd

ProGroup Management Pty Ltd

Andrik Construction Pty Ltd

Sullivans Construction

12 T19/002 – Locksmith St George $400,000 Three-year Maintenance Services Locksmiths contract

13 Q19/310 - 2019/20 Road Bitupave LTD TA $935,102 LGP Contract Resheeting Program Boral Asphalt OLGP213-2 NA Group $2,476,129

14 T19/010 - Gannons Park Lanskey $1,988,800 Contract Sporting Amenities Block Constructions

15 Q19/329 - Design and Creative Recreation $659,979 LGP Contract Construction of Penshurst Solutions Pty Ltd LGP308-3 Park Inclusive Adventure Playground

16 Q19/259 – Strategic Transport Cardno NSW ACT $260,854 GRC Contract Strategy DRAFTPty Ltd T16/020 17 T19/018 - Management St Georges Football $379,500 Three-year Agreement: Synthetic Sports Association contract Fields (Peakhurst Park and Poulton Park Courts)

18 Q19/432 - Advertising and QMS Sport $600,000 GM exemption media / Jubilee Oval Management

19 Q19/431 - Dover Park East Bellingham Marine $176,990 Contract Gangway Extension - Design Australia and Construct

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 153 20 T19/005 – Const/ of Poulton Matrix Group Co/ Pty $699,793 Contract Park Sporting Amenities Ltd/ Building

21 T19/017 - The Construction of Project Coordination $13,510,938 Contract Stage 2 Penshurst Park Pty Ltd Sporting Hub

22 Q20/063 - Sound System PA People Pty Ltd $235,785 Contract + five Design and Installation - years Bi-Annual Jubilee Stadium visits @ $16,350 + GST

23 T19/013 – The Construction of JAG Building and $776,666 Contract the Oatley Park Oval Sporting Bricklaying Pty Ltd Amenities Block

24 Q19/411 - Salt Pan Creek Aspect Studios Pty $216,088 Contract Metropolitan Greenspace - Ltd Spatial Framework Development

25 Q20/072 – Carpark Downer $150,281 LGP Vendor Resheeting 2019/20 Panel

Information requests under GIPA In accordance with section 125(1) of the Government Information (Public Access) Act 2009 (GIPA Act), we are required to prepare an annual report of our compliance with obligations under the Act. Schedule 2 of the Act outlines the annual reporting requirements for capturing statistical information, and is to be used as the framework for this report.

Review of proactive release program – Clause 7(a) Under section 7(3) of the Act, NSW agencies must annually review their programs for the proactive release of government information. This review was undertaken by examining what information is already being made available to the public as well as observing the types of information requested under both informal and formal requests for information. Staff also considered current matters that we are involved in or that could be considered of interest to the public. Our website continues to provide timely reporting on current matters. Our website also includes information onDRAFT the status of development applications with details about new applications and those that have recently been determined via our DA tracking system. Governance staff continued to monitor trends in informal requests for information for documents that could be more efficiently disclosed proactively. Despite the high number of informal requests received, the same information is rarely sought by a number of different members of the public. Following the review, it was determined that the proactive release of information to the is considered appropriate at this time.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 154 Number of access applications received – GIPA Regulation – Clause 8(b) During the reporting period, we received 40 formal access applications (including withdrawn applications but not including invalid applications).

Number of refused applications for Schedule 1 information – GIPA Regulation – Clause 8(c) During the reporting period, we refused one formal access application in whole because the application was for the disclosure of information referred to in Schedule 1 of the Act. Table A: Number of applications by type of applicant and outcome*

Acce Acce Acce Informat Informat Refuse Refuse Applicat Tot % ss ss ss ion not ion to deal to ion al of grant grant refus held already with confirm/d withdra Tot ed in ed in ed in availabl applicat eny wn al full part full e ion whether Informati on is held

Media 1 0 0 0 0 0 0 0 1 3%

Members 0 0 0 0 0 0 0 0 0 0% of Parliament

Private 1 0 0 1 0 0 0 0 2 6% sector business

Not for 0 0 0 0 0 0 0 0 0 0% profit organisatio ns or community groups

Members 4 10 0 1 0 0 0 0 15 43 of the % public (by legal representa DRAFT tive)

Members 6 9 2 0 0 0 0 0 17 49 of the % public (other)

Total 12 19 2 2 0 0 0 0 35

% of Total 34% 54% 6% 6% 0% 0% 0% 0%

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 155 Public Interest Disclosures (PID) The following information fulfils our statutory reporting requirements as stipulated by the Public Interest Disclosures Act 1994. There have been two Public Interest Disclosures made to Council in 2019/20 as follows:

Made by public Under a official statutory or performing other legal their day- obligation All other to-day PIDs functions

Number of public officials who made public interest disclosures 2 0 0 to Council

Number of public interest disclosures received by your Council 2

Of the public interest disclosures received, how many were primarily about:

Corrupt conduct 2

Maladministration 0

Serious and substantial waste 0

Government information contravention 0

Number of public interest disclosures received since 1 July 2019 2 that have been finalised in this reporting period

Have you established an internal reporting policy? Yes

Has the head of Council met their staff awareness obligations? Yes

Legal proceedings cost Amounts incurred by Council in relation to legal proceedings taken by or against us (including amounts, costs and expenses paid or received by way of out-of-court settlements, other than those the terms of which are not to be disclosed) and a summary of the state of progress of each legal proceeding and (if it has been finalised) the result follows:

Legal Costs 2019/20DRAFT The Legal Costs indicated below exclude staff time:

Development and Building $1,075,484

Proceedings and Advice

Environmental, Regulatory, Waste and Compliance $238,587

Proceedings and Advice

Property $157,673

Relates to property Acquisitions, Commercial and Venue Hire Lease

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 156 Arrangements and Strategic Property

(individual cases not disclosed)

Governance $115,013

Advice

Other Legal Costs $322,513

Related to general legal costs not covered in the above

(including HR, Executive Services, Project Delivery)

Total $1,909,270

Legal Costs Recovered

Rates ($164,547)

Development and Building ($376,540)

Other ($4,091)

Total ($545,178)

State of progress pursuant to clause 217 (1) (a3) Local Government (General) Regulation 2005

Applicant/proceedings Description of matter Status at 30/6/2020 Completed/ number/ not completed Property address

Applicant: Lateral Estate Pty Class 1 Appeal against Matter listed for Completed Limited deemed refusal of hearing on 29 to 31 DA2018/0139 for the July and 1 August Proceedings No. demolition of existing 2019. S34 Agreement 2018/260971 structures and construction entered into. S8.15(3) 32 – 38 Montgomery Street, of a 12/13 storey mixed use costs paid in the Kogarah development comprising a amount of $70,000. residential flat building with 74 apartments over ground floor retail, basement car DRAFTparking and landscaping. Defendant: Habib Hamade Local Court prosecution Matter listed for Completed regarding failure to answer plea/mention on 24 Local Court Proceedings Notice to Provide September 2019. 244 Connells Point Road, Information. Defendant ordered to Connells Point pay $3,000 fine and $1,200 costs however annulment application lodged and proceedings withdrawn.

Defendant: Jiongyao Lin and Local Court prosecution for Matter listed for a Completed

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 157 L Z Infinity Pty Limited multiple breaches of the sentencing hearing on Food Act 2003. 4 July 2019. Guilty plea Local Court Proceedings entered. Defendant to Shops 5 and 6, 309 Forest pay $10,000 fine and Road, Hurstville $5,610 professional costs.

Applicant: Wen Yang Class 1 Appeal in relation to Proceedings Completed failure of the owner to discontinued. Proceedings No. 2019/98069 comply with a Brothel 3/438 Forest Road, Hurstville Closure Order dated 29 March 2019 to cease the use of the premises.

Respondent: Wen Yang Class 4 proceedings to Proceedings Completed cease use of premises as a discontinued. Proceedings No. 2019/98069 brothel. 3/438 Forest Road, Hurstville

Defendant: Stephen Ivanov Local Court prosecution for Matter listed for a Completed companion animal not contested hearing on Local Court Proceedings registered. 26 and 29 July 2019 Unregistered dog however proceedings withdrawn.

Respondents: Robert Class 4 Proceedings Respondent found to Not Stojanovski and Steven commenced for be in Contempt of completed Stojanovski unauthorised erection of Court Orders. Court structures and slabs, granted Orders sought Proceedings No: 2018/99739 including habitation of by Council to complete 34 Milsop Place and 47 structure at the premises. the works itself. Works Jersey Avenue, Mortdale completed by the Respondent to Council’s satisfaction by 15 September 2019. Proceedings commenced to recover costs by way of bankruptcy.

Respondent: Allan Frederick Class 4 Proceedings Matter listed for Not Goddard commenced for hearing on 2, 3 and 24 completed accumulation of items September 2019. The Proceedings No: resulting in premises being Court held that the 2018/366019 DRAFT in an unsafe or unhealthy premises were unsafe 297 Rocky Point Road, Sans condition under the Local or unhealthy and made Souci Government Act 1993. Orders for de- accumulation of items in accordance with a schedule provided by Council. Costs awarded in favour of Council. Continuing to monitor compliance with the Court orders.

Applicant: Ahmad Hijazi Local Court prosecution for Defendant pleaded Completed

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 158 Local Court Proceedings development carried out not guilty to all offences. in accordance with consent. Matter listed for 18 Riversdale Avenue, sentencing on 17 Connells Point September 2019. Magistrate Lyon ordered a total of $120,000 in fines plus Prosecutor’s costs of $3,500. Matter was appealed through Land and Environment Court Class 6 proceedings.

Applicant: Taeipo Malifa and Proceedings seeking leave Applicant’s leave Not Samoan Church to appeal Land and application to appeal completed Environment Court decision against consent orders Proceedings No. 2019/43432 of 12 December 2018. was heard on 31 May 977 Forest Road, Lugarno 2019 and refused by the Court. Costs recovery being undertaken for in excess of $73,000 owed to Council.

Applicant: Peter Thanos Class 1 Appeal against S34 Conference listed Completed deemed refusal of on 23 July 2019. S34 Proceedings No: DA2018/0214 for the Agreement entered 2018/363618 demolition of existing into. S8.15(3) costs 31 and 31A Regent Street, building and construction of paid in the amount of Kogarah a 16-room new generation $9,270. boarding house comprising one ground floor commercial tenancy and a car park for five vehicles and four motorcycle spaces.

Applicant: Icon Construction Class 1 Appeal against S34 Conference listed Completed Group Pty Limited modification to development on 20 February 2020. consent granted by the S34 Agreement Proceedings No: Land and Environment entered into following 2019/204549 Court in proceedings amended plans. 22 – 26 Montgomery Street, 2018/167910. Kogarah DRAFT Defendant: SAF Prosecution for Defendant pleaded Completed Developments Pty Limited development without guilty to 4 offences. consent involving Judgment handed Local Court Proceedings unauthorised road closures, down on 25 October 50 Queens Road, Connells materials being stored on 2019. Defendant was Point the road reserve area, fined $7,000 and defective/non-compliant ordered to pay $7,000 sediment and erosion costs. controls, defective non- compliant signage, defective tree protection facilities and allowing materials to enter the

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 159 stormwater system.

Defendant: Robyn Gray Prosecution for dog attack. Matter was listed for Completed plea or mention on 5 Local Court Proceedings November 2019. 34 Payten Street, Kogarah Defendant pleaded Bay guilty and was fined $1,500 and ordered to pay costs of $1,500 and $500 to the victim for veterinary bills.

Plaintiff: Lan Liu Claim commenced by Deed of Settlement Completed Plaintiff seeking recovery of entered into and matter Local Court Proceedings legal costs associated with resolved. 1 – 5 Treacy Street, Hurstville aborted VPA.

Applicant: Regent Land Pty Class 1 Appeal for S34 Conference listed Completed Limited ATF Regent Land Unit modification to Land and on 12 November 2019. Trust Environment Court consent S34 Agreement to increase the number of entered into following Proceedings No: residential units to 113 and amended plans. 2019/298489 the basement car parking to 70 – 78 Regent Street, 137 spaces, reconfigure the Kogarah basement and ground floor level, relocate the driveway and ramp, relocate the ground floor service and waste facilities, amend the unit layouts, standardise the floor layouts on levels 4 – 10, and amend condition 55.

USU dispute Dispute regarding voluntary Discontinued by USU Completed redundancies. at conciliation on 6 Proceedings No: November 2019. 2019/339017

USU dispute General Manager’s Email Discontinued by USU Completed before conciliation. Proceedings No: 2019/349292 Applicant: Costa DRAFTClass 1 Appeal against S34 Conference listed Completed Kostantopoulos deemed refusal of on 1 November 2019. DA2018/0414 to demolish S34 Agreement Proceedings No: 2019/70803 the existing building and entered into following 60 Park Street, Peakhurst erect a centre-based amended plans. childcare facility. S8.15(3) costs paid in the amount of $7,000.

Applicant: Maged Zaki Class 1 Appeal against S34 Conference listed Completed refusal of DA 2018/0267 for on 21 January 2020. Proceedings No: alterations and additions to S34 Agreement 2019/187513 the existing two storey entered into following 200 Hurstville Road, Oatley commercial building to amended design. facilitate a change of use to S8.15(3) costs paid in

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 160 a centre-based childcare the amount of $18,000. facility, external façade beautification works and landscaping.

Applicant: George Antoniou Class 1 Appeal against S34AA Conference Completed refusal of MOD2019/0104 listed on 26 November Proceedings No: with respect to changes to 2019. Appeal 2019/239412 the height and design of a dismissed and 38 Queens Road, Connells privacy screen. Modification Point Application refused.

Applicant: Brightstone Class 1 Appeal against S34 Conference listed Completed Developments Pty Limited refusal of DA 2017/0460 for on 25 October 2019. demolition of existing S34 Agreement Proceedings No. structures and construction entered into following 2019/258053 of multi dwelling housing amended plans. 1 – 5 Rickard Road, South comprising 14 x two storey S8.15(3) costs paid in Hurstville dwellings with basement car the amount of $3,500. parking.

Applicant: Gregory Oszwya Class 1 Appeal against S34AA Conference Completed conditions 9 and 40 of mediation listed on 16 Proceedings No: Development Consent December 2019. S34 2019/339465 DA2018/0029 granted on 4 Agreement entered into 32 Amy Road, Peakhurst July 2019 for required following amended design changes and design. positive covenant for on-site detention facility.

Defendant: Samantha Micallef Prosecution for dog attack. Matter was heard on 3 Completed December 2019. Local Court Proceedings Defendant pleaded 14 Myers Street, Sans Souci guilty and was ordered to pay $1,500 costs and compensation to owner of injured animal of $3,474.73.

Applicant: Erdogan Kasif Class 1 Appeal against Matter listed for Completed deemed refusal of hearing on 9 and 10 Proceedings No: 2019/9753 DA2018/0441 for partial December 2019. 22 Empress Street, Hurstville demolition of existing Appeal upheld DRAFTstructures and construction following amended of a residential flat building plans. containing six apartments with basement car parking.

Applicant: Habib Hamade Annulment Application Matter listed for Completed against Penalty Notice for directions on 28 Proceedings No: failing to comply with lawful January 2020. 2019/239776 direction of a Council Application withdrawn. 244 Connells Point Road, officer. Connells Point

Applicant: Al Abrahim Class 1 Appeal against Matter listed for Not deemed refusal of DA contested hearing on Completed Proceedings No:

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 161 2018/317003 2018/0252 for the 12 and 13 March 2020. demolition of existing Following further 505 – 507 Rocky Point Road, dwellings and ancillary amended plans S34 Sans Souci structures and the Agreement entered construction of a mixed-use into. S8.15(3) costs to development over be assessed and paid basement parking. by Applicant.

Applicant: Siscus Holdings Class 1 Appeal against S34 Conference listed Completed Pty Limited deemed refusal of on 25 February 2020. DA2018/0213 for the S34 Agreement Proceedings No: demolition of existing entered into following 2019/191686 structures and construction amended plans. 14 English Street, Kogarah of a six-storey boarding S8.15(3) costs paid in house with 33 rooms over the amount of $13,800. one level of basement parking.

Applicant: Darc Design and Class 1 Appeal against S34AA Conference Completed Architecture deemed refusal of listed on 6 April 2020. DA2019/0296 for erection of S34 Agreement Proceedings No: a two storey dual entered into following 2019/396861 occupancy, front fence and amended plans. 60 Jellicoe Street, Hurstville swimming pool. Grove

Applicant: Adouni and Raad Class 1 Appeal against Matter listed for Completed Pty Limited deemed refusal of hearing on 10 and 11 DA2018/0429 for the March 2020. Appeal Proceedings No: demolition of existing upheld following 2018/369087 building and the amended plans. 143 – 145 Rocky Point Road, construction of a residential Beverley Park flat building, basement car parking, landscaping and associated works.

Applicant: Ahmad Hijazi Class 6 Appeal against Matter heard on 4 Completed Local Court judgment of March 2020. Fines Proceedings No: $120,000 in fines. were reduced to 2019/323436 $80,000 in total. 18 Riversdale Avenue, Convictions confirmed. Connells Point Defendant: David Cost- DRAFTAppeal against Penalty Appeal withdrawn. Completed Chretien Notice issued for not complying with order. Local Court Proceedings 7/5-9 Hudson Street, Hurstville

Applicant: Kogarah Class 1 Appeal against S34 Conference listed Completed Investments No 1 Pty Limited deemed refusal of on 8 May 2020. S34 DA2019/0319 for the Agreement entered into Proceedings No: retention of the local following amended 2019/283937 heritage listed dwelling on 2 plans. S8.15(3) costs 16 – 22A Gladstone Street Victoria Street, demolition of paid in the amount of and 2 Victoria Avenue, other existing structures and $5,000.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 162 Kogarah the construction of an 11- storey residential flat building with three levels of basement car parking.

Applicant: Xiao Ping Zheng Class 1 Appeal against S34 Conference listed Completed refusal of DA0616/2017 for on 22 May 2020. S34 Proceedings No: demolition of existing Agreement entered into 2019/290322 structures and construction following amended 137 Woniora Road, South of a boarding house to plans. S8.15(3) costs Hurstville accommodate 29 boarders paid in the amount of and parking. $12,000.

Applicant: Best Build NSW Class 1 Appeal against Matter listed for Completed Pty Limited deemed refusal of hearing on 28, 29 May DA2018/0201 for the and 3 June 2020. S34 Proceedings No: demolition of existing Agreement entered into 2018/393349 building and the following significantly 3 Gray Street, Kogarah construction of a six-storey amended plans. boarding house comprising S8.15(3) costs paid in 44 rooms including site the amount of $57,500. manager room over basement car parking.

Applicant: Futuristic Design Class 1 Appeal against Matter listed for Not Pty Limited refusal of DA2017/0487 for hearing on 30 and 31 Completed the demolition of all March 2020 however Proceedings No: structures and construction due to COVID-19 has 2018/390589 of a two-storey child care been postponed to 23 301 Kingsgrove Road, centre for 47 children and and 24 November Kingsgrove basement car parking. 2020.

Applicant: Touma Carlton Pty Class 1 Appeal against Matter listed for Not Limited deemed refusal of hearing on 1 and 2 Completed DA2019/0116 for demolition September 2020. Proceedings No: of existing structures and 2019/150524 construction of a six storey 253 – 255 Princes Highway, mixed use development. Carlton

Applicant: A V Jennings SPV Class 1 Appeal against S34 Conference listed Completed No 19 Pty Limited modification of Court on 19 June 2020. S34 granted consent on 20 Agreement entered into Proceedings No: September 2018 approving following design 2019/152130 DRAFT DA9/2017/112/1 subject to changes. S8.15(3) 2 – 10 Palmerston Street, conditions, for the costs paid in the Kogarah construction of a residential amount of $10,000. flat building comprising 51 units and six serviced apartments over three levels of basement parking for 63 cars. Modification is seeking construction of a mixed use building containing a ground floor retail shop and 11 residential floors comprising

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 163 a total of 55 units and deletion of s7.13 contributions in the amount of $855,000.

Applicant: Christopher Class 1 Appeal against Matter listed for Not Thomas deemed refusal of hearing on 11 and 14 completed DA2019/0160 for the partial September 2020. Proceedings No: demolition of the Penshurst 2019/191841 Hotel and construction of a 29 Penshurst Street, car park. Penshurst

Applicant: Gianni Georges Class 1 Appeal against Matter listed for Not refusal of DA2018/0517 for hearing 9 to 11 completed Proceedings No: demolition of existing December 2020. 2019/282526 dwellings and 2 – 4 Vaughan Street, improvements and the Blakehurst erection of a strata residential flat building development comprising 24 units being four one-bed, 18 two-bed and two three-bed apartments above basement parking for 38 cars.

Applicant: Ekon Pty Limited Class 1 Appeal against Matter listed for Not refusal of DA2017/0659 for hearing on 10 and 11 completed Proceedings No: demolition of existing February 2021. 2019/296629 structures and construction 4 The Esplanade, South of 68 place childcare centre Hurstville at 4 The Esplanade, South Hurstville.

Applicant: Truland Class 1 Appeal against Matter listed for Not Development Pty Limited refusal of DA2018/0513 for hearing on 28 to 30 completed retention of heritage item, September 2020. Proceedings No: demolition of all other 2019/308785 existing structures and 186 – 190 Princes Highway construction of a residential and 2 – 6 Lacey Street, flat building over two levels Kogarah Bay DRAFTof basement parking. Applicant: K J Planning Class 1 Appeal against S34 Conference listed Not modification to development on 31 July 2020. completed Proceedings No: consent number 2019/371035 MOD2018/0118 in relation 69 Boundary Road, Mortdale to conditions 53, 54, 73, 74 and 75.

Applicant: Beverley Park Golf Class 1 Appeal against S34 Conference listed Not Club Limited refusal of DA2017/0471 for on 16 November 2020. completed construction of perimeter Proceedings No: 2020/14918 security fence and gates. 87a Jubilee Ave, Beverley Park

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 164 Applicant: Hassib Faraj Class 1 Appeal for refusal of S34 Conference listed Not DA2018/0309 for demolition on 13 October 2020. completed Proceedings No: 2020/43296 and construction of a two- 11 Arnold Street, Peakhurst storey boarding house containing 11 rooms with basement car parking at 11 Arnold Street, Peakhurst.

Applicant: Aplus Architecture Class 1 Appeal for deemed S34 Conference listed Not refusal of DA2019/0608 for on 6 October 2020. completed Proceedings No: 2020/39217 demolition of existing 5 Mona Street, Allawah structures and construction of a boarding house development with basement parking.

Applicant: Mustapha Moussa Class 1 Appeal in relation to S34 Conference listed Not modification of consent on 29 October 2020. completed Proceedings No: 2020/35211 number DA2017/0198 be 23 Bay Road, Oatley rescinded and modification approved to allow removal of Tree 36, relocation of Council stormwater pit, installation of a new driveway including the removal of a rock outcrop and level changes.

Applicant: W H Project Class 1 Appeal for refusal of S34 Conference listed Not Management Pty Limited DA2017/0402 for demolition on 6 November 2020. completed of existing structures and Proceedings No: 2020/60885 construction of new mixed- 1 Butler Road, Hurstville use buildings with ground floor retail, 11 levels and apartments and three levels of basement car parking with strata subdivision.

Applicant: Outdoor Systems Class 1 Appeal for refusal of S34 Conference listed Not Pty Limited MOD 2019/0196 for on 13 November 2020. completed replacement of existing Proceedings No: 2020/65407 north and north western 519 King Georges Road, DRAFTfacing advertising panels Beverly Hills with single digital LED screen.

Applicant: 3R Investments Pty Class 1 Appeal against the Matter listed for Not Limited order made under Division hearing on 26 and 27 completed 9.3 and Schedule 5, Part 1 November 2020. Proceedings No: (Order 1) of the 2020/101221 Environmental Planning and 33 Waterview Street, Carlton Assessment Act 1979 by the Respondent dated 26 March 2020.

Applicant: SAF Group Pty Class 1 Appeal against Matter listed for Not actual refusal of contested hearing on

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 165 Limited DA2019/0417 for the 26 and 27 November completed change of use of an 2020. Proceedings No: industrial building to a 2020/101209 depot, warehouse, and 33 Waterview Street, Carlton associated offices.

Applicant: State Projects Pty Class 1 Appeal against S34 Conference listed Not Limited refusal of DA2018/0190 for on 27 July 2020. completed demolition of existing Proceedings No: structures and construction 2020/119104 of a double storey boarding 3 Newman Street, Mortdale house with 19 rooms and basement parking for 11 car spaces.

Applicant: The Gallery Class 1 Appeal against S34 Conference listed Not Kogarah Pty Limited refusal of DA2019/0190 for on 6 August 2020. completed demolition of existing Proceedings No: structures and construction 2020/132825 of an 11 storey residential 56 – 58 Regent Street, flat building with three3 Kogarah levels of basement parking.

Applicant: Edrik Properties Class 1 Appeal to modify S34 Conference listed Not Pty Ltd T/as Vortex Property DA2017/0519 granted by on 21 July 2020. completed Group NSW the Land and Environment Court to provide for three Proceedings No: additional residential units, 2020/138206 removal of car lift to 2 – 4 Gladstone Street and 10 basement parking and Victor Street, Kogarah replacement with a ramp and one additional level of basement car parking.

Applicant: Landmark Group Class 1 Appeal against S34 Conference listed Not Australia Pty Limited deemed refusal of on 27 August 2020. completed DA2020/0132 for demolition Proceedings No: of existing dwellings, 2020/143770 construction of a new 11 44 – 52 Regent Street, storey residential flat Kogarah building containing 81 apartments over three basement car park levels DRAFTand lot consolidation. Applicant: Landmark Group Class 1 Appeal against S34 Conference listed Not Australia Pty Limited deemed refusal of on 27 August 2020. completed DA2020/0128 for demolition Proceedings No: of existing dwellings, 2020/143771 retention, and adaptive re- 6 – 16 Victoria Street, use of two heritage listed Kogarah terraces and construction of a new 12 storey residential flat building containing 83 apartments over three basement levels and lot consolidation.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 166 Applicant: Jiang Wen Class 1 Appeal against S34 Conference listed Not refusal of DA2020/0147 for on 3 November 2020. completed Proceedings No. demolition of existing 2020/168120 buildings, amalgamation of 3 and 3A Cambridge Street, lots and construction of a Kogarah boarding house comprising of 40 rooms including the manager’s room and basement level car parking.

Applicant: Carlton Class 1 Appeal against Matter listed for Completed Investments No 1 Pty Limited refusal of DA2020/0147 for directions hearing on demolition of existing 21 July 2020 however Proceedings No. buildings, amalgamation of Applicant discontinued 2020/184637 lots and construction of a proceedings prior to 313 – 323 Princes Highway, boarding house comprising that date. Carlton of 40 rooms including the manager’s room and basement car parking.

Parties: Emanuel Mifsud Proceedings commenced Listed for a contested Not requiring Respondent to hearing on 28 and 29 Completed Proceedings No: remove articles and items July 2020. 2019/383413 from the premises 5 Maclaurin Street, Penshurst (hoarding).

Parties: Habib Hamade, Class 4 Application in Matter listed for Not Zeinab Hammoud, Carole Li relation to unauthorised hearing on 19 and 20 completed and Winson Li excavation works resulting October 2020. in the undermining of a Proceedings: 2020/72897 retaining wall and swimming 244 Connells Point Road, pool at neighbour’s Connells Point property.

Parties: Ivica Siminovic Appeal against Penalty Matter listed for Not Notice issued for Failing to mention 22 October completed 34 Whitfield Parade, Hurstville Comply with Development 2020. Grove Control Order.

Parties: Chi-Wing Law Appeal against Penalty Matter listed for Not Notice issued for mention 16 July 2020. completed 5/5 – 9 Hudson Street, unauthorised building work. Hurstville DRAFT Former staff member (KF) Police charge of Larceny. The defendant has Not pleaded not guilty. completed Police as Prosecutor Matter was listed for hearing on 16 April 2020 but due to COVID 19 has been postponed. Awaiting update from NSW Police on rescheduled Court dates. Matter has been set down for 13 August 2020.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 167 Rita Kastanias Applicant is objecting to Matter was listed for Not release of documents hearing via AVL on 3 completed sought under the June 2020. Awaiting Government Information judgment. (Public Access) Act 2009 (GIPA).

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 168 Key capital works

Environmental works

Carss Bush Park Foreshore Naturalisation Project Stages 2 and 3 The final two stages of the Carss Bush Park foreshore has resulted in one of the best examples of foreshore eco-engineering in Australia. This project is the culmination of ongoing research and development into seawall construction with the intent of increasing foreshore habitat through innovative design. This foreshore enhancement project will not only yield benefits to the environment, but increase the aesthetic, social, educational, and cultural value of the Carss Park foreshore.

Myles Dunphy Boardwalk Construction of an elevated boardwalk in Myles Dunphy Reserve has improved accessibility to the reserve while minimising impacts on remnant natural wetland. This boardwalk enables walkers to enjoy even more of the natural beauty of lower Myles Dunphy Reserve while improving movement in Oatley.

Dover Park East pontoon Dover Park East pontoon is used by boaters, including disabled sailors ofDRAFT Sailability NSW. Pontoon slope and water depth issues due to sedimentation resulted in boaters being unable to regularly use the infrastructure. We installed a longer gangway and moved existing infrastructure outside the impact zone.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 169 Cromdale Street drainage upgrade We duplicated the existing stormwater drainage culvert across Cromdale Street at Dairy Creek, Mortdale to alleviate flooding of upstream properties along Cromdale Street.

Gannons Park water quality improvement and stormwater harvesting scheme We improved the quality of stormwater discharging to the Georges River, addressing erosion and localised flooding, creating enhanced habitat and amenity, and harvesting the treated stormwater to irrigate the eight sport fields in upper Gannons Park. This has reduced potable water use and reactivated the lesser used lower areas by creating a new accessible shared path and cycled way. This is a significant upgrade of public open space and provides a new identity for the park.

Amenities building projects

Peakhurst Park amenities building We constructed a new sports amenity building at Peakhurst Park to service the new synthetic sports field. The configuration incorporates all design elements consistent with Football NSW Guidelines. Extensive consultation was with the St George Football Association and clubs ensured the building meets the growing needs of the sporting community in theDRAFT years ahead.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 170 Charles Pirie Reserve inclusive sports amenities building Charles Pirie Reserve is the home of the Carss Park Football Club and the special needs program, St George Warriors. The program is an innovative, equal access community initiative which provides a fun, inclusive and social environment for players and their families to participate in a modified team format.

Riverwood Park soccer and league amenities buildings The project was located in Riverwood Park, Riverwood frontage on Coleridge Street. The works included the refurbishment of both sporting amenities to include change rooms, canteens, and storage areas.

Poulton Parks netball amenities building The new Poulton Park netball and public amenities building has an extended roof line for additional shelter, a netball storage room, public amenities, accessible toilet, and nappy change area. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 171 Gannons Park sports amenities building To complement the sportsfield upgrade at Gannons Park, we upgraded the Gannons Park sports amenities block which had reached the end of its serviceable life. The amenities block now accommodates two sporting clubs and includes two canteens, storage, home and away change rooms for both clubs and public toilets.

Harold Fraser Oval Clubhouse Extensive consultation with all sporting codes and clubs informed development a new building that will incorporate all sporting guidelines, design principles, and meet the growing needs of each sporting association and club.

Sports field projects

Gannons Park sports fields upgrade We completed the resurfacing, drainage and irrigation of eight regional soccer fields and five cricket fields (an area of 80,000m2). This upgrade has provided the community with a premium sports facility for organised sport that attracts players and users from across the St George district including schools, sporting clubs (soccer, cricket and Oztag). DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 172 Poulton Park synthetic sports field This represents the design, construction and installation of a full-size FIFA-accredited playing field and a training field. The facility will be used for football training and competition up to and including State league, for local clubs and schools and also for recreational use by the community.

Beverly Hills sportsfields resurfacing, irrigation and drainage Heavy usage from a range of sports had compacted the field and it was in a poor condition after each season. This alleviated issues with wet soils with drainage. The resurfacing of the field and installation of irrigation will ensure the longevity of a quality sporting oval.

Olds Park Field 2 resurfacing, irrigation installation and drainage design/construction This project renewed a valuable multi-purpose field through the installation of irrigation and drainage and the resurfacing of this 18,000m2 area. This will enhance the capacity of the field to withstand the extensive use it receives.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 173 Playground upgrades and construction

Grosvenor playground This upgrade of an existing playground included new climbing and balance equipment, along with swings and shade.

Anderson Park playground This playground upgrade continued the nautical theme of the area, through the construction of a new inclusive boat shaped playground with shade sails.

Simpson Reserve playground This newly upgraded playground provides the improved play facilities including an inclusive children’s playground, multi-purpose rebound wall/half basketball court, and upgraded cricket nets. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 174 Paddy Tyler Reserve playground Paddy Tyler Reserve includes a new inclusive playground with shade.

Meade Park adventure playground The Meade Reserve adventure playground expanded the range of active, passive and accessible equipment. Design and construction included landscaping and picnic facilities, along with the construction of a new amenity building.

Oatley adventure playground This nature-based adventure playground includes unique, site-specific play elements, landscaping works, new park furniture and associated park infrastructure. It is sensitive to the bushland setting and constructed primarily from natural materials. It includes nature-based play elements and new picnic facilities. The playground was designedDRAFT with the community and by using the NSW Government’s ‘Everyone Can Play’ inclusive play space guidelines. More than 85 per cent of the playspace is accessible and able to be enjoyed by users of all abilities and capabilities.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 175 Kempt Field adventure playground The construction of the Kempt Field inclusive adventure playground and bike training circuit involved the construction of a new inclusive children’s adventure playground, rubber soft fall surfacing, shade sail, seats and picnic shelters, water refill station, bike training circuit, and associated design and landscaping works

Penshurst Park inclusive adventure playground The playground forms part of the broader Penshurst Park Sporting Hub Stage 2 Project. The upgraded playground sits in the heart of the high-density residential area and provides a passive and active recreational space for everyone. The playspace includes new inclusive play equipment elements, rubber soft fall surfacing, shelters, seating, shade sails, and picnic and BBQ facilities.

Interactive water play at Hurstville Plaza The Interactive Water Play element of Hurstville Central Plaza aims to add vibrancy and colour to the Hurstville CBD and provide a learning experience for young children. Children can learn about cause and effect, and water pressure and water flow without through play interactions. The water play feature also generates interaction between children which teaches cooperation and teamwork. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 176 Oatley West Early Learning Centre This purpose-built new childcare centre will be a DDA compliant facility with an internal lift that will accommodate up to 49 children. The centre has been fitted out with engaging, natural resources for children.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR PERFORMANCE Page 177

04 – Securing our future

This section details Council’s response and actions in working to recover from the impacts the COVID-19 crisis

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION Page 178 Chapter 4: Securing our future

Our response to COVID-19 In response to the pandemic, the Office of Local Government worked with the State Emergency Operations Centre and other relevant State agencies to assist local councils manage COVID-19 in their local communities. The NSW Government introduced local government legislative amendments to support councils and ratepayers that gave councils the flexibility to appropriately manage their finances and staff while protecting their community from increasing financial pressures. The local government changes included: • allowing councils to apply IPART’s annual rate peg more flexibly to respond to short- term changes in their community’s ability to pay while ensuring long-term financial sustainability • preventing councils from instigating legal action to recover rates and charges for six months unless financial hardship provisions are considered • giving employees with greater flexibility around annual and long service leave entitlements to minimise job losses and manage and retain staff. In addition, the NSW Government provided a $395 million economic stimulus package to safeguard jobs and service and infrastructure delivery at the State’s 128 local councils. Council would have the ability to access the Council Job Retention Allowance provided there was a demonstrated or likely loss of at least 30 per cent in either rates or annual charges, user charges and fees or other revenue. Regulations made under section 747B of the Local Government Act 1993 to temporarily modify the application of the Act in response to the COVID-19 pandemic included: • allowing councils to delay sending out the first quarterly rates notice for 2020/21 and extend the payment deadline by one month • enabling councils to immediately waive or reduce fees for services such as food premise inspections and footpath usage for COVID-19 affected businesses, with the need to provide 28 days public notice • providing councils with a one-month extension to adopt their 2020/21 operational plans and budgets and submit their 2019/20 audited financial statements and annual reports, as well as an extra month to submit their last quarterly budget review statement for 2019/20DRAFT • removing the requirement for documents to be made available for inspection at council offices if the document is published on the council’s website or available electronically. Council elections, scheduled for September 2020, were postponed for 12 months and electronic council meetings, held via Skype, were permitted. There have also been changes to the Environmental and Planning and Assessment Act 1979. • Planning decision-makers including councils no longer need to display physical copies of some documents. We are now only required to provide digital copies of DAs, planning proposals, environmental impact statements on exhibition, registers of

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 179 development consents, complying development certificates and construction certificates on the NSW Planning Portal website. • A Ministerial Order allows retail premises such as supermarkets, pharmacies and corner stores to operate 24 hours per day and waste collection from retail premises may occur at any time. • A Ministerial Order allows home businesses to operate 24 hours per day and to employ more than two people other than the permanent residents of the dwelling, but not more than five people, providing they can abide by social distancing rules.

Instrument of Delegation to the Mayor (Emergency Administrative Provision) In response to the COVID-19 pandemic, at its meeting of 23 March 2020, Council resolved to adopt a revised Instrument of Delegation to the Mayor. Should the Mayor need to exercise this delegation, the General Manager would provide a consolidated report once a month to all Councillors specifying any actions taken under the delegation adopted by Council.

Councillors Councillors received regular advice and updates from the General Manager detailing any changes to our services and procedures.

Staff Our General Manager and Executive Team responded quickly to the pandemic to provide updated information and develop plans to deal with issues arising for our staff from the COVID-19 crisis. Regular and informative communication with staff to ensure they felt safe and supported was critical. Daily Crisis Management Team meetings were held with the Executive Team and relevant senior staff to ensure all Pubic Health Orders and Commonwealth Government announcements were complied with and communicated effectively to staff.

The community and businesses Council endorsed the $47 million ESRP in May 2020. The ESRP comprises three key phases: • Immediate support: programs either implemented or proposed to occur immediately • Revival: initiatives that either prepare Georges River for a relaxing of restrictions and a full re-opening • Discover GeorgesDRAFT River: celebrating the re-opening of Georges River and re- launching the LGA. Council continues to deliver essential services, provide economic stimulus to support businesses and community, and engage with the community and other tiers of government. The Australian and NSW governments are providing support packages for small to medium- sized businesses that businesses in the Georges River area can access. The ESRP will complement these support packages, not replicate them.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 180 Phase 1: Immediate support We have already implemented the following:

Item Estimated Category value

#We are in this together campaign: $15,000 Social • Food services business promotion, social media support posts • New street banner system which will display community safety messages • Neighbour postal cards • Printable posters for businesses to inform customers their online/take away only • Free coffees provided by a local business at the Hurstville Centrelink • Support for Oatley RSL ANZAC Day commemorations This campaign has the flexibility to evolve over the coming months.

Our Debt Management and Hardship Policy provides support to debtors Economic and ratepayers affected by COVID-19 through payment arrangements such as interest-free extensions and interest-free payment plans to ease the burden.

Fee write off or refunds: A system has been established to assess $200,000 Social and hardship and provide rent relief for each category, indicative amounts Economic are: Excess of $200,000 • Community facilities and organisations $1,200,000 • Commercial tenants • Premium Facilities

Waiving and/or adjusting fees and charges for all outdoor dining: Waiver $36,000 Economic is initially from 1 April 2020 for six months or until the end of the crisis, whichever is sooner (defined as the end of the pandemic and a reasonable recovery period, consistent with business’ eligibility for Commonwealth Government assistance related to the crisis).

Refunds provided for events:DRAFT scheduled until 30 June 2020, primarily for $5,000 Economic stalls and performers have been provided a refund valued at approximately

Supermarkets supported to receive deliveries 24 hours per day: Social and Georges River Council was one of the first councils to lift the restriction Economic on deliveries on 6 March. This was prior to the NSW Government announcement.

Food businesses are supported to continue to operate through delivery Social and and takeaway: Restaurants that previously had no consent to deliver Economic and takeaway can now do so. In addition, the relaxing of parking enforcement to support people collecting takeaway or assist delivery.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 181 Relaxing fees associated with all food and public health inspections: $60,000 Economic including food trucks and stallholders, valued at approximately

Safety first parking enforcement focus: A relaxing of all parking $945,000 Social enforcement, with focus on immediate danger to pedestrians or other road users.

Support for Georges River healthcare workers: $15,000 Social • Advocated for free parking for healthcare workers to the NSW Government • Free 24/7 parking at Netstrata Jubilee Stadium • Coffee on us: funding provided to three Kogarah cafes to provide free coffee to Kogarah healthcare workers • Support for the ‘Adopt a Healthcare Worker’ program aimed at coordinating practical support for healthcare workers on the frontline of the pandemic

Offering the use of Council sites for COVID-19 testing clinics: Three $6,000 Social and Council-owned sites were offered to the Department of Health, if Economic required. One site in the LGA is now active. We support this site through the provision of free parking

Assisting in the provision of help packages for the community: $17,000 Social Community properties such as the Hurstville Senior Citizen’s Centre are used to prepare and serve packs for community members/healthcare workers on the frontline

Increased online learning and digital programming including library story $45,000 Social time, museum and gallery exhibitions and art workshops and our childcare hub works online learning space

Free reservation of spaces at our childcare centres $50,000 Social

Specialised planning advice $10,000 Social and Economic

A 100 per cent refund will be provided to all DAs where no assessment Economic has been made

Development of translated materials in community languages regarding $2,000 Social food safety and COVID-19 restrictions and details on retail premises trading and operating hoursDRAFT

To complement the steps we are already taking, below is a table of proposed initiatives that if supported will immediately provide vital social and economic support to our community.

Item Estimated Category value

Join Local Government NSW in their advocacy efforts to call on the Economic Federal and State Governments to direct economic stimulus packages to the local government sector.

Write off of bad or doubtful debts $500,000 Economic

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 182 25 per cent reduction in DA fees for commercial fit-out applications for a $15,000 Economic period of six months

25 per cent reduction in DA fees – residential applications (BCA Class 1 $25,000 Economic and 10 – dwellings, secondary dwellings and outbuildings only) for a period of 6 months

‘Buying Local’ focus: $601,500 Economic (value of (a) • develop an Interim Local Procurement Policy for contracts less and (c) only) than $250,000 • for the assessment of tenders over $250,000, include a five per cent weighted criteria for local contractors A Council-run competition where if a resident spends $150 at a small business in the Georges River LGA, they are eligible to enter into a draw to win 12 x $100 debit cards.

Faster payments for suppliers: where possible, we will inject more Economic money into the local economy by paying local suppliers for goods and services in less than 14 days, where requested.

Online space for local businesses to connect and promote their services $10,000 Social and Economic

Dedicated concierge service to triage customer enquires related to Social and COVID -19 Economic

Council to community check in: A phone service where staff will make Social phone calls to our local seniors and vulnerable residents to check on their welfare.

Waiving of library fines and extended loan periods: A moratorium of $5,000 Social and outstanding fines (from 1 January 2020) if library books are returned. Economic

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 183 Phase 2: Revival (medium-term) The Revival phase is being developed to help the community prepare for the revival of Georges River both economically and socially. As more information comes to light these initiatives can be adapted.

Initiative Estimated Category value

Commence work on key capital projects. We will stimulate the local $41.8 million Social and economy and improve public areas by progressing our capital works Economic project pipeline, including: • Penshurst Park Sporting Hub (Stage 2) • Mortdale Shopping Centre streetscape • Ormonde Parade streetscape • Hurstville Oval players pavilion • Hurstville Golf Course • Oatley Park sporting amenities • Harold Fraser Oval (Parkside Drive) waterway • road re-sheeting program • playground and building critical safety program • stormwater drainage critical program • footpath critical safety program • information management and technology • Poulton Park remediation • Remediation of the former Oatley Bowling Club

Recovery grants and sponsorship program: A re-imagining of our $200,000 Social and current grants and sponsorship program to support the recovery of Economic Georges River.

Pursuit of government grants for ‘shovel-ready’ projects: We will be Social and prepared for potential grant funding by developing a targeted program of Economic projects ready for funding opportunities. A dedicated Council OfficerDRAFT to work specifically on commercial $95,000 Economic development applications: to inject more commercial floorspace into key centres.

Outdoor dining fee exemptions: allowing for a 12-month trial period for $18,000 Social and new outdoor dining applications (once restrictions are lifted) to stimulate Economic outdoor dining across Georges River and provide financial support for business.

Online lodgement of DA: We will implement the NSW Government’s Economic online lodgement service for DAs.

Introduction of a library click and collect service to allow greater access $19,000 Social to library services while restrictions are in place.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 184 Intensive cleansing program involving a deep clean of six centres. $100,0000 Social and Economic

Georges River Green Arm’ volunteer program focusing on the $10,000 Social and beautification of parks and reserves as well as connecting the Economic community and combating mental health issues.

Springboard courses for business: Marketing, business diversification $5,000 Economic and other online courses will be made available to our local business community through our partners such as Realise Business.

Create Georges River Art Expo involving community art and craft $10,000 Social projects: culminating in an exhibition at the Hurstville Museum and Gallery once restrictions are lifted.

Virtual foodies markets: an online farmers market for the community to $5,000 Social connect and promote their goods

Investigate a program of smaller events and activation focused on Social bringing local people together and supporting small business

Planning for a staged reopening of the LGA plus potential re- Social and introduction of restrictions Economic

Investigate public domain improvements: including temporary widening Social of footpaths and pop up parks and pop up bike paths.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 185 Phase 3: Discover Georges River (longer term) Phase three will re-launch Georges River and the wonderful offerings of the LGA for the community and visitors. This phase needs to be timed with a full or adequate relaxing of public health orders. As with Phase Two, as more information comes to light, these initiatives can be adapted. In the first instance, this phase will focus on events and activations, advocacy, city branding and marketing.

Initiative Estimated value Category

A ‘Saluting Service’ thank you event for healthcare workers and the $10,000 Social community held in Kogarah.

‘Discover Georges River’ marketing campaign. The launching of an Social LGA-wide marketing campaign to encourage residents, visitors and investors to discover the potential of Georges River.

Series of events and activations including flagship events for the $400,000 Social community and visitors to enjoy and reconnect.

Stepped up advocacy program supporting the ‘River Rail’ from Economic Kogarah to Parramatta and the concept of the ‘Southern Aerotropolis’ to draw investment into Georges River and the South District.

Leading for Change 2020 - City Launch event. Original event $45,000 (paid Economic scheduled for 20 March was postponed. for 19/20 FY)

Networking event for small businesses to connect with each other Social post-COVID -19.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 186 Our experience in images

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 187 05 – Our Organisation

This section details our organisational structure and profile, Council’s executive, leave and wellness programs and work health and safety.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION Page 188 Chapter 5: Our organisation

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 189 Our organisational profile

FTE and Headcount As at 30 June 2020, we employed 623 staff with a full-time equivalent of 584 staff: • Female = 323 Male = 300 • full time = 510 part time = 113 (casual = 84)

Workforce department and gender

Gender No.

Assets and Infrastructure 209

Female 26

Male 183

Business and Corporate Services 84

Female 54

Male 30

City Strategy and Innovation 16

Female 14

Male 2

Community and Culture 205

Female 166

Male 39

Environment and Planning 97

Female 52

Male 45

Office of General Counsel 3 Female DRAFT3 Office of General Manager 9

Female 8

Male 1

Retention rate = 84.4 per cent

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 190 Workforce years of service Length of service vs gender

Service (year) Female Male Total

0-9 233 202 435

10-19 67 58 125

20-29 19 20 39

30-39 4 20 24

Grand Total 323 300 623

Length of service vs age

Age Group Grand Service (years) 18-27 28-37 38-47 48-57 58-67 68-77 Total 0-9 58 133 105 98 40 1 435 10-19 15 39 39 29 3 125 20-29 10 17 11 1 39 30-39 14 8 2 24

Grand Total 58 148 154 168 88 7 623

Length of service vs. directorate

Directorate Assets & Business & City Strategy & Community & Environment & Office of General Office of General Service Infrastructure Corporate Innovation Culture Planning Counsel Manager Total (years) Services 0-9 126 65 15 153 64 3 9 435 10-19 48 14 1 41 21 125 20-29 19 4 10 6 39 30-39 16 1 1 6 24 Grand Total 209 84 16 205 97 3 9 623 DRAFT We are committed to an engaged and community-focused workforce that works toward excellence in service delivery while optimising the customer experience. We are proactively building a positive and high performing culture, guided by our mission and values. Our goal is to create a culture of continuous learning with a dynamic workforce that holds the tools and capabilities required to respond to rapid change. This goal is embedded into our recruitment and performance review processes so that customers receive a consistent level of service. We are positioning to become an employer of choice in the community and industry.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 191 In May 2019, a staff survey indicated that 70 per cent of our staff look forward to coming to work. We developed several programs based on the annual staff survey findings, including Cross Unit Collaboration, Involvement, Change and Innovation. All managers conducted feedback sessions to involve their teams in action planning to achieve goals in these priority areas. The Ready, Set, Grow Learning program promotes an adaptive, digitally literate and customer-focused workforce where managers and leaders foster ongoing learning and continual improvement. It structures development programs and activities into six streams: project management; systems and technology; customer experience and communication; work health and safety/ wellbeing; and corporate governance and leadership. Programs to manage compliance and ongoing training aim to reduce non-compliance instances, reduce accidents and injuries, and sustain a safe, healthy and productive work environment. Our learning program was transformed to a virtual program called THRIVE in March 2020 to ensure continuous development and support to maintain capability, resilience and adaptability of the workforce throughout the COVID-19 pandemic. We entered the 2019 Local Government Professionals Australasian Management Challenge (AMC), an innovative development program that provides real-life local government experiences and challenges encountered by a senior management team. Senior leaders gave up their time to coach and mentor a team of staff to be more effective in how they think, lead, communicate, negotiate, analyse, and engage. The River Run all-staff conference was held over four days in August 2019. Staff engaged with colleagues from different directorates and participated in a collective effort to establish and embed shared goals, values and the pillars that underpin continued success. In November 2019 we delivered the TRUE Women high school leadership program, a genuine collaboration between councillors, staff and community organisations for 100 students from six public high schools. TRUE Woman and River Run were recognised in the Local Government Professionals awards for innovation in leadership and management and excellence in people and culture. This recognition supports our Employee Value Proposition to attract top talent to build and maintain a highly skilled and engaged workforce. The Shine Bright Rewards Program rewarded and recognised more than 200 staff. The Program allows for managersDRAFT and peers to nominate staff who show exemplary behaviour in living the organisation’s values, achieving the vision, and committing to safety, improvement and innovation or customer service. The Program allows staff to ‘say thanks’ to each other which alerts managers to behaviours they may not ordinarily see and encourages a culture of gratitude. We support staff to participate in mufti days, fundraising, community events and international events. Our social calendar encourages staff from different areas of the business to intermingle and support a charitable cause as well as celebrate the diversity of the workforce. We celebrate and promote this diversity as a strength of our organisation. Our Equal Employment Opportunity Diversity and Inclusion Action Plan 2019-2021 outlines the actions

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 192 and goals our Diversity and Inclusion Committee and other teams are working towards achieving. In August 2019 we launched our Wellness and Belonging Program. This program includes employee wellbeing policies, a drug and alcohol policy, quit smoking policy and strategies to manage the ageing workforce and allows flexibility to support work/life balance. In addition, a new Human Resource Information System (HRIS) has addressed inefficiencies such as manual data management and integration inefficiencies. The new system means staff can more easily manage their details while eliminating paper-based processes. The engagement in self-guided online learning and virtual classrooms exemplified the workforce’s resilience and ability to adapt to new ways of learning and managing change.

Work health and safety We put safety first in everything we do. A healthy and safe workplace that promotes staff wellbeing and a strong safety culture will help to achieve the vision of Safety is how we do business around here. To achieve this vision, Council adopted a three-year Work Health and Safety (WHS) Strategic Plan in 2018. This is aligned to the Community Strategic Plan and Operational Plan. This plan identifies safety goals as: • developing a work health and safety management system that drives legislative compliance and operational efficiency • embedding a risk management program to identify and control work health and safety risks with a goal of eliminating workplace incidents, injuries, and illnesses • building consultative platforms to drive safety, accountability, innovation and collaboration • measuring safety performance to ensure clear safety goals and continual improvement • building a robust safety culture and leadership team that drives a safety-first mantra. The Work Health and Safety Management System aligns with the AUS/NZ4801 framework, ensuring a risk-based approach and legislative compliance. Through collaboration and consultation, the workforce has learnt how to achieve sustainable change and effective processes and systems to minimise and control risks. Key policy and processesDRAFT include a WHS policy and commitment, injury management and recover at work framework, individual WHS responsibilities and accountabilities for all staff, emergency management and preparedness, first aid management, consultation coordination and collaboration mechanisms, WHS issue resolution, confined space management, incident management and reporting, WHS objectives and statistical reporting, working alone guidelines, and confined space management. Key policies and processes for review in 2021 include contractor management, inspection and testing, hazardous substances, and chemical management, purchasing and design control. Following the review of the WHS Risk Management Program, we aligned the program with our Enterprise Risk Management Framework for complicity. This will move us towards a

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 193 holistic approach to effectively identifying and controlling WHS risks while eliminating workplace incidents, injuries and illness.

Achievements • We updated the Injury Management and Recover at Work framework to comply with State Insurance Regulatory Authority guidelines, and rolled out procedures for WHS responsibilities and duty statements for all workers, managers and officers’ duty of care obligations. The new procedure is part of on-boarding new staff. • Our WHS Committee held 10 meetings in the reporting period, in line with the statutory obligations. • The WHS Committee endorsed the new WHS Guidelines for working in cold weather, during hot weather and in poor atmospheric conditions. • We began to draft a Safe Driver Policy to improve staff safety which will also reduce our insurance liability. • We introduced the new online Confined Spaces Register. • Safety Week was held in October 2019 with various safety awareness events including a safety innovation initiative where staff raised suggestions to mitigate workplace risks. Safety Week incorporated onsite health checks with external health professionals. • We adopted a Working from Home during COVID-19 Policy and checklist and processed 350 working from home requests. • We developed WHS Guidelines for interacting in the field (COVID-19) and interacting with customers in the workplace (COVID-19) to communicate infection control procedures. • We carried out risk assessments on the application of the public health orders prior to reopening Customer Service Centres, libraries museum, community centres and halls. • We modified the online event booking system to include additional criteria and information in line with the public health requirements. • We established a COVID-19 Rivernet intranet page as a central source of information for staff to access online safety and well-being related resources. • We completed the annual StateCover WHS management systems audit, meeting relevant safety standards and incorporating recommended safety improvements, culminating in the renewal of our insurance. • We achieved improved risk assessment processes and safety systems at work, through an increaseDRAFT in positive safety reporting, a reduction in workplace injuries and a reduction in the costs associated with workers’ compensation claims. We have achieved a premium reduction of more than $1 million since 2016/2017, which is forecast to continue into 2020/21. • WHS incident reporting and lost time injuries reduced but reported hazards increased. This increase in the identification of hazards enabled the WHS team to mitigate risks and reduce incidents including lost time injuries and supported these efforts with relevant WHS training and toolbox talks.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 194 Work related fatalities and lost time injuries for Georges River Council – comparison of last three financial years

Hazards, near misses and no lost time injuries reported

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 195 All incidents by Directorates - comparison of the last three financial years

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 196 Statutory information

Senior staff remuneration Senior staff defined by the Local Government Act 1993 is the General Manager and Directors (Executives). This remuneration is for the period 1 July 2019 to 30 June 2020.

Senior Staff Salary (cash) Vehicle Super -SGL Bonus Non Motor FBT Total Component Allowance Cash Vehicle Benefits Remuneration

General $429,792.46 $9,693.16 $20,531.42 $Nil $Nil $Nil $Nil $460,017.04 Manager

Senior $1,570,295.96 $57,544.45 $123,342.54 $Nil $Nil $Nil $Nil $1,751,182.95 managers

Statement of activities EEO Management Plan The Equal Employment Opportunity (EEO), Diversity and Inclusion Plan demonstrates our commitment to support a fair and harmonious work environment for all employees. We believe diversity is what we represent and what we will continue to strive towards. We are committed to creating an inclusive and thriving workplace culture that celebrates differences in all its forms and to ensuring employees do not face unnecessary barriers to participating in, or realising their potential in, employment. We are committed to building and valuing a diverse workforce that represents the community we serve – a workforce that fosters a safe and professional workplace where we respect our differences, draw upon our strengths and collaborate in unity to create our diverse culture. We embrace and celebrate the diversity of people, such as differences in cultural backgrounds, race, ethnicity, disability, age, gender identity or sexual orientation. The EEO, Diversity and Inclusion individual Action Plans remove any employment-related disadvantages and barriers and support our staff to realise their full potential while working for us. We drive a united, professional, and honest workplace where we are accountable for our own actions. We strive to adopt a workplace that fosters innovation, performance and productivity by empowering our diverse workforce to utilise the unique skills, ideas, perspectives, and qualities that they contribute every day. This action plan has individualDRAFT programs to ensure we satisfy our commitment to EEO and Diversity and Inclusion. The Action Plans include: • Diversity Action Plan 2019 – 2021 • Multicultural Action Plan 2019 – 2021 • Disability Inclusion Action Plan 2019 - 2021 • Youth and Young Professionals Plan 2019 – 2021 • Mature Age Action Plan 2019 – 2021 • Aboriginal and Torres Strait Islander Action Plan 2019 – 2021 Each Plan has a set of goals, actions, lead work areas and timelines for completion.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 197 Significant initiatives and achievements for this period include: • leadership team involvement in mentoring and coaching to promote upcoming female leaders in the community and Council e.g. True Women, Australasian Management Challenge • a communications plan enabling our staff to utilise the resources actioned by the Diversity and Inclusion Committee • a Multicultural Champion appointed as part of the Executive team • senior management and coordinators completing diversity and inclusion people management skills training • a recruitment policy and employer branding to promote our diversity, inclusion and belonging • new talent pools that provide opportunities for potential employees for the next 12 months • Upskilling through online training modules for all levels of staff.

Overseas visits representing Council There were no overseas visits representing Council during 2019/20.

External bodies that exercised functions delegated by Council

South Sydney Planning Panel (SSPP) Sydney and Regional Planning Panels were introduced and mandated under the Environmental Planning and Assessment Act 1979 to NSW in 2009 to strengthen decision making on regionally significant development applications and other planning matters. The functions of the SSPP is to: • determine regionally significant development applications (DAs), certain other DAs and s4.55(2) and s4.56 modification applications • act as the Planning Proposal Authority (PPA) when directed • undertake rezoning reviews • provide advice on other planning and development matters when requested • determine site compatibility certificates under the State Environmental Planning Policy (Housing for Seniors or People with a Disability) 2004. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 198 Sydney and regional planning panels were introduced and mandated under the Environmental Planning and Assessment Act 1979 (EP&A Act) to NSW in 2009 to strengthen decision-making on regionally significant development applications and other planning matters. The functions of the SSPP is to: • determine regionally significant development applications (DAs), certain other DAs and s4.55(2) and s4.56 modification applications • act as the Planning Proposal Authority (PPA) when directed • undertake rezoning reviews • provide advice on other planning and development matters when requested • determine site compatibility certificates under the State Environmental Planning Policy (Housing for Seniors or People with a Disability) 2004.

Development applications The planning panels determine regionally significant DAs, certain other DAs and s4.55(2) and s4.56 modification applications. • Regional development, as outlined in Schedule 7 of the State Environmental Planning Policy (State and Regional Development) 2011 • development with a capital investment value (CIV)* more than $30 million • Development with a CIV* more than $5 million which is: o council related o lodged by or on behalf of the Crown (State of NSW) o private infrastructure and community facilities o eco-tourist facilities o extractive industries, waste facilities and marinas that are designated development, o certain coastal subdivisions • development with a CIV* between $10 million and $30 million which is referred to the Planning Panel by the applicant after 120 days. * Capital investment value (CIV) is calculated at the time of lodgement of the DA for the purpose of determining whether an application should go to a Planning Panel - refer to Planning Circular PS 10-008.

Rezoning reviews The planning panels mayDRAFT undertake independent reviews of some council and Department of Planning, Industry and Environment decisions in the plan making process. By providing an opportunity for an independent body to give advice on LEPs, the review processes allow councils and proponents to have decisions about the strategic merits of proposed amendments reconsidered. A request for a rezoning review can be submitted by a proponent where Council: • has notified the proponent that the request to prepare a planning proposal is not supported, or • has not indicated its support 90 days after the proponent submitted a request accompanied by the required information, or

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 199 • has failed to submit a planning proposal for a Gateway determination within a reasonable time after the council has indicated its support. The review and determination should be in accordance with the Planning Circular PS 18-012 (or as updated). The Planning Panel will determine whether the planning proposal should proceed, or not proceed, for a Gateway determination. The Panel’s decision will be based on the strategic and site specific merits of a proposal.

Georges River Local Planning Panel (LPP) Local planning panels (formerly independent hearing and assessment panels) are panels of independent experts that determine DAs on behalf of Council and provide advice on other planning matters, including planning proposals. Under the EP&A Act, local planning panels became mandatory in 2018 for all Greater Sydney councils so that the process of assessment and determination of DAs with a high corruption risk, sensitivity or strategic importance is transparent and accountable. The functions of the Georges River Council Local Planning Panel (LPP) are to: • determine development applications, modification of consent applications and review of determinations that are within the delegations pursuant to the provisions of the EP&A Act and from the Council • provide advice on planning proposals pursuant to the provisions of the EP&A Act. • act as the PPA for specific planning proposals as identified by Council • provide an independent and open forum for interested people and the community to make submissions relevant to the applications before LPP • increase transparency for the determination of significant DAs and planning proposals made to the Council • achieve good urban design and development outcomes consistent with the relevant legislation and planning controls.

Bodies in which Council had controlling interest Georges River Council had no controlling interest in any corporations, companies, partnerships, syndicates, ventures or other bodies in 2019/20.

Bodies in which the Council participated Council representatives DRAFTparticipated in the following external organisations during 2019/20: • Advance Diversity Services • ANSTO • Australian Smart Communities Association (ASCA) • City Possible • Committee for Sydney • Georges River Keeper (GRCCC) • Greater Sydney Commission (Kogarah Collaboration Area) • Local Government Professionals NSW • LGNSW IT Professionals Network • NSW Public Libraries Association

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 200 • NSW Public Sector Network • Planning Institute of Australia • Realise Sydney (former Business Enterprise Centre) • Records and Information Management Professionals Australasia • Reframing Aging Group Engagement (RAGE) • Regional Development Australia • Resilient Sydney • South East Sydney Local Health District Board Community Partnerships Committee • South Sydney Regional Advisory Council (SSRAC) • Smart Cities Council Australia and New Zealand • Southern Sydney Regional Organisation of Councils (SSROC) • St George Business Chamber • Sydney Regional Illegal Dumping Squad • Carss Park Community Garden • St George Police Area Command • University of New South Wales and Street Furniture Australia – Smart Suburbs Collaboration • University of Technology Sydney, Regional Development Australia Sydney and ANSTO Innovation partnership

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – OUR ORGANISATION 201

06 – Governance

This section provides information on our democratic and corporate governance arrangements and profiles of councillors.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE Page 202 Chapter 6: Governance The Georges River local government elections were held on 9 September 2017, with 15 councillors elected across five wards. Together the councillors, as Council, formed the governing body of the Georges River LGA. This elected Council will hold office until September 2020 and must act in accordance with the Local Government Act 1993 and associated State and Commonwealth Legislation. Councillors are democratically elected by the residents and ratepayers of Georges River Council. Once elected, they are responsible for reviewing matters and debating issues before Council. They take an Oath of Office to carry out this role impartially, to the best of their ability, and in the best interests of LGA. The elected Council sets the overall direction for the LGA through long-term planning and decision-making. It adopts a strategic view of the future it wishes to achieve for its community and develops plans and policies to achieve this. At the Extraordinary Council Meeting held on 23 September 2019, the Mayor Councillor Kevin Greene was re-elected and Deputy Mayor, Councillor Con Hindi was elected. On 25 March 2020 Office of Local Government Circular 20-10 advised of the postponement of the local government elections to address the risks posed by the COVID-19 pandemic. The postponement will not change the future schedule of council elections, and the subsequent election will still proceed in September 2024. On 29 June 2020 Office of Local Government Circular 20-25 advised the date of the next ordinary local government elections will be 4 September 2021 also noting that mayors elected in September 2019 will continue to hold office until that date.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 203 Wards

2019/20 Councillors Councillor Stephen Agius First elected to Kogarah City Council serving as Councillor from 2008-2016 and as Mayor 2013-2014 and again in 2015-2016. Cr Agius has been a lifelong resident of Kogarah and has operated a small business in the Kogarah CBD since 2001. Cr Agius holds a Bachelor of Science and a Master of Chiropractic from Macquarie University. Cr Agius has served on many committees including Assets and Services Committee, Environment and Planning Committee, Community Services Committee, Audit Committee, Joint Regional Planning Panel (JRPP) and the Southern Sydney Region of Councils (SSROC). He also served on the Implementation Advisory Committee to assist in the successful smooth transitionDRAFT to the newly formed Georges River Council after the Hurstville and Kogarah Council’s amalgamated. Cr Agius has worked with many diverse organisations and community groups, both personally and professionally, and his experience in operating a small business has given him the first-hand experience needed to understand the issues and concerns in our community. Cr Agius knows how important it is to have these issues addressed by Council and is committed to delivering results to meet the expectations of the community. Councillor Vince Badalati Cr Badalati was first elected to Hurstville City Council, serving as Councillor from 1999 and as Mayor for seven years from 2001-2004, 2005-2008 and then again from 2015-2016.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 204 Cr Badalati has lived in the St George area since 1977 and is committed to having no Council rate rises above those determined by IPART and no fee increases for childcare centres over the first term of the new Council. He was successful in doubling the Council Pensioner Rebate from $75 to $150 and wants to help more young families by building more childcare centres. Cr Badalati has served on many Council committees and chaired the Hurstville Council Traffic Committee for 6 years and the Finance Committee for 7 years. Since the amalgamation of Hurstville and Kogarah Councils, Cr Badalati has been appointed as the Chairperson for the Finance and Governance Committee for 2018/2019 and recently re-appointed for 2019/20. More recently, Cr Badalati has been appointed as the Chairperson for the Georges River Traffic Advisory Committee for 2019/20 and he is looking forward to contributing his knowledge of past experiences. Cr Badalati has also served for two years as the Senior Vice President of The Southern Sydney Regional Organisation of Councils (SSROC), as a Board member for Local Government NSW and is a Board member and Treasurer of the Kingsgrove Community Aid Centre. Cr Badalati has a strong commitment as a member of the NSW Cricket Umpires and Scorers Association, where he has had the opportunity to umpire cricket games for the NSW Premier Cricket competition. Councillor Elmir (Deputy Mayor September 2018 – September 2019) Cr Elmir is a lifelong resident of the St George community and served as a Councillor on Kogarah Council from 2008-2012. He is involved in a number of local charitable organisations and is a proud supporter of many local sporting clubs. Cr Elmir is focused on ensuring strong financial management of Council and is passionate about improving the liveability and facilities in the area. Cr Elmir has initiated action through Council on a number of important issues such as anti-social driving; requesting the installation of bike racks and investigating alternate active transport models; identifying possible locations for a new Regional Aquatic Facility; the creation of a Creative Cultural Strategy; and the preparation of a “Business First Strategy” for the Local Government Area. Councillor Kevin Greene (Mayor) Cr Greene was a member of the NSW Parliament from 1999-2011, representing Georges River from 1999-2007 DRAFTand Oatley from 2007-2011. He was the Minister for Community Services from 2007-2008, Minister for Gaming, Racing and Sports from 2008-2011 and the Minister for Major Events from 2010-2011. First elected to Georges River Council in September 2017, Cr Greene was also elected as Georges River Council’s inaugural Mayor. Cr Greene has lived in the Georges River Area since 1965 and has had a career as a teacher, assistant Principal, and Principal from 1981-1998. Cr Greene holds a Bachelor of Education and a Diploma of Teaching. Whilst a member of NSW Parliament, Cr Greene was the Chairperson of the Public Works Committee from 2003-2007 and a Member of the Stay Safe Committee from 1999-2003. Cr Greene has participated on other Committees including the Chair for the Hurstville

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 205 Centenary Sports Committee 1986, Hurstville Bicentennial Committee and the Hurstville Mayoral Golf Committee/Pro Am 2001-current. Cr Greene believes it is Council’s responsibility to deliver the highest standards of services to the community whilst providing and maintaining a beautiful natural environment for families to raise their children in. Councillor Sandy Grekas First elected to Georges River Council in September 2017, Cr Grekas has lived in the Georges River Area for 20 years. She is a high school teacher and also runs mentoring programs between businesses and Western Sydney high school students through the Australian Business Community Network. Cr Grekas holds an undergraduate degree in Foreign Service from Georgetown University (USA), a Master’s degree in Public Policy from the University of Sydney, and more recently, a Bachelor’s degree in Teaching (Secondary) from Charles Sturt University. She has three children who are involved in local sports, and has been involved in the Oatley Public School P&C since 2010 and Port Hacking High School P&C since 2017. Cr Grekas is the Chair of the Assets and Infrastructure Committee and the Canterbury Bankstown – Georges River Bushfire Management Committee. She is a strong community advocate and hopes to bring more Council investment to local facilities that impact residents and families on a daily basis; facilities such as parks, playgrounds, sporting fields, aquatic/leisure centres, libraries and community centres. She believes that delivering better services for our residents should be a priority for Council. Councillor Hindi (Deputy Mayor September 2019 – September 2020) Cr Hindi was first elected to Hurstville City Council in 2004 where at different times he served as Councillor, Deputy Mayor and Mayor. He also served for two years as the Vice- President and three years as a Director for Local Government NSW. He served this year as Deputy Mayor on Georges River Council. He was recently elected as Vice President Junior for Southern Sydney Regional Organisation of Councils (SSROC). Cr Hindi has lived in the local area for over 40 years. Cr Hindi holds a Bachelor of Engineering from Sydney University and an Advanced Diploma in Project Management. He has also successfully completed the Company Directors Course. He is actively involved in local schools and churches and has raised money for the Red Cross, Salvation Army and Camp Quality. Cr Hindi has served onDRAFT many committees of Georges River Council. He has been the Chairperson of the Environment and Planning Committee, Economic Development Advisory Committee and the Floodplain Risk Management Committee and has previously served as a Director on the St George and Sutherland Business Enterprise Centre. Councillor Rita Kastanias Cr Kastanias has lived in the Peakhurst area for 30 years and runs a business locally at Lugarno. The only one who lives locally and runs a business locally which has made her much more approachable. Being approachable is key to creating trust and confidence within the community, to listen and create a strong team in which trust, confidence and fresh ideas can flow.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 206 She recently served on the Georges River Implementation Advisory Committee as a former Councillor in 2016-2017 and has supported local sporting groups, charities whilst serving the community as a Councillor at Hurstville City Council. Cr Kastanias is committed to work in partnership with the community and Council to continually improve and deliver on community expectations regarding strong financial management, convenient affordable parking, improving community complaint resolutions, improving customer service and community engagement strategies. Cr Kastanias is committed to working with sporting clubs and charities, ensuring there is no overdevelopment in Lugarno/Oatley and that the Lugarno and Oatley Villages are maintained. She would like Council to secure funding to improve water quality in the Georges River and to regenerate bush land in local parks. Cr Kastanias supports better design and planning management through community consultation and insists that Private Certifiers uphold Council’s high standards and codes. She will lead with honesty, integrity and transparency, working together with the interests of the community through teamwork and co-operation to build a better place for the community of Georges River Council. Councillor Nick Katris First elected to Kogarah City Council and serving as a Councillor for 22 years (five terms) from 1994-2016 and as Mayor 2007-2008. Cr Katris has lived in the Georges River LGA for over 30 years and has worked as a Registered Architect in private practice for nearly 40 years. Cr Katris holds a Bachelor of Science – Architecture, Bachelor of Architecture – Honours and a Masters in Urban and Regional Planning. Cr Katris has also completed the Bio Banking Assessors Course and has a Certificate in Mediation. Cr Katris has sat on various Boards and Committees including the Building Regulations Advisory Committee, the Building Code of Australia Alternative Solutions Working Party of the Department of Planning, and on the NSW Government’s Joint Regional Planning Panel for the Sydney East Region. Currently he represents Council on the Sydney South planning Panel. He is currently the Chairperson of the Environment and Planning Committee and he was previously the Chairperson for the Community and Culture Committee. He keeps a keen interest on matters relating to all levels of Government as they affect our local Community. Cr Katris believes that ratepayers must receive the best value for each dollar they contribute, and that Councillors haveDRAFT the responsibility of protecting the natural and built local environment, maintenance of infrastructure, provision of adequate open space and ensuring the best possible administration of Council's finances and expenditure. He also believes that Councillors should make their best efforts to be on call for their Community, when issues arise, both individually and collectively and function in the community's best interests. He strongly believes that Councillors must take a proactive role in dealing with all issues that come before Council in a fair, just and transparent manner. Councillor Lou Konjarski First elected to Georges River Council in September 2017, Cr Konjarski has lived in the Georges River Area for 28 years. He owns an Accounting and Taxation practice in Hurstville and was Treasurer of Hurstville Chamber of Commerce from 2000-2013 and President from

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 207 2013-2015. Cr Konjarski is a public accountant, Chartered tax advisor and a registered tax and ASIC agent. He is a fellow of the National Tax and Accountants' Association, Association of Taxation and Management Accountants and the Tax Institute, formerly the Taxation Institute of Australia. Cr Konjarski is a long time sponsor and supporter of St George Football Association, voluntarily assisting at grass roots level and has been involved with the push for all weather sporting fields in our area. Cr Konjarski has sat on various committees and helped to form the Safety Committee and Town Centre Committee sub committees with the Hurstville Chamber of Commerce. He is committed to being a voice for the community on topics including parking, all weather sporting fields and stopping the sale of public assets. Cr Konjarski will be making sure that the Council continues to address the needs and expectations of all St George residents. Councillor Kathryn Landsberry First elected to Kogarah City Council serving as a Councillor 2004-2016 and as Deputy Mayor 2007-2008. During this time Cr Landsberry was chairperson of several Committees and a member of all Council’s working parties. She has lived in the Georges River Council area for most of her life. Cr Landsberry was elected as Georges River Council’s inaugural Deputy Mayor in 2017, and is currently a member of the Community and Culture and Environment and Planning Standing Committees. Cr Landsberry is committed to representing the interests of Georges River Council residents, and ensuring that Council’s policies, amenities and infrastructure projects are of high quality, serve the community’s needs now and into the future, and she is also committed to rebuilding a new aquatic facility at Carss Park. Councillor Nancy Liu First elected to Hurstville City Council and served as a Councillor from 2008-2016 and as Deputy Mayor from 2013-2014. Cr Liu has lived in the St George Area for 20 years and holds a Bachelor in Economics. Cr Liu is a small business owner, has run a locally owned business with her husband for over 18 years and was involved in the establishment of the Local Chinese Chamber of Commerce. Cr Liu is a Justice of the Peace and has worked hard to represent the residents and their interests while serving on Council. Cr Liu has participated in many Council committees including Community Services, Community Safety and the Lunar New Year Committees. As a former Councillor she also served on the Implementation Advisory Committee from 2016-2017. Cr Liu had previous experience as a memberDRAFT of many local resident organisations including the Penshurst Action Group, current committee member of the St Georges Swim Club the former South Hurstville Action Group. She has been active in many community organisations including CanRevive and Lions. Cr Liu is focused on making the Georges River LGA a safer and more dynamic place where all families can live, work, enjoy and grow together happily. She wants to make sure that there is openness and transparency around Council’s decision making processes and to build and promote community spirit and culture through events and celebrations. During this COVID-19 pandemic, she is currently taking an active role, showing leadership and community spirit.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 208 Councillor Leesha Payor First elected to Georges River Council in September 2017, Cr Payor has lived in Kogarah Bay Ward since 1972. She has a long track-record of advocating and defending the interests of local residents and the wider community. Prior to joining Council, she also provided 20 years of voluntary service to numerous local and state-wide residents’ organisations. Cr Payor’s involvement in Council committees includes membership of the Environment and Planning, and Community and Culture Standing Committees. She strives to have objective studies form the basis for all planning and development proposals, and believes public participation should rightfully contribute to final decisions. She strongly supports improved community facilities, and the celebration of our heritage. Cr Payor’s priority on Council is to engage the community in strategic planning to shape the character of their local area, and for Council to integrate the infrastructure required for a healthy, liveable and sustainable environment for now and into the future. Councillor Colleen Symington First elected to Georges River Council in September 2017, Cr Symington has lived in the Georges River Area for 28 years and previously owned and operated two patisserie/cafes in the St George Area for over 20 years. Cr Symington has been employed by several Members of the NSW Parliament and is now based at Parliament assisting the Opposition Whip in the Legislative Assembly. Cr Symington holds a Bachelor of Business, Victoria University. Cr Symington is a member of the Assets and Infrastructure Standing Committee and the Finance and Governance Standing Committee. Cr Symington also strongly supports Georges River Council embracing Innovation as it navigates its way through these very uncertain times. Cr Symington does not support reducing Council staff and service levels. Cr Symington also considers that as custodians of resident and rate payer funds and assets, Councillors have a significant role in ensuring that these funds are spent wisely and effectively and that the assets are well maintained. Cr Symington believes that Council must continue to play an integral role raising awareness and in supporting primary and secondary victims of domestic abuse within the LGA. Cr Symington believes that it is imperative that residents continue to have opportunities to voice their concerns about issues that are impacting on their quality of life particularly through their Councillors,DRAFT who should make themselves available when called upon. Councillor Warren Tegg First elected to Georges River Council in September 2017, Cr Tegg was born in and is a current resident of Penshurst and works as the Director of Policy at the Australian Manufacturing Workers' Union, where he campaigns to protect workers' rights. He has previously worked for the Minister for Communications and the Shadow Minister for Defence. Cr Tegg holds a Bachelor of Science and a Bachelor of Arts at Sydney University, and a Masters of Politics and Public Policy at Macquarie University. Cr Tegg is on the Community and Culture, and Assets and Infrastructure Standing Committees and the Audit, Risk and Improvement Committee for Georges River Council. Cr Tegg wants to ensure that Council looks after the basics including roads, footpaths, parks

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 209 and community spaces. He also wants to make sure that Council delivers new infrastructure that meets the needs of all current and future residents. He plans to address a range of important policy issues affecting local residents, including rental housing affordability, increased quality and green space in new developments and proper governance at Council. Councillor Christina Wu First elected as a Councillor in 2012-2016, Cr Wu runs an accounting firm with her husband and is of Chinese and Korean background, speaking both languages fluently. Cr Wu holds a Bachelor of Law Degree, a Master of Commerce with a Major in Accounting and Minor in Taxation Law from Sydney University as well as a Master of International Business from the University of Wollongong. Cr Wu has served on many Committees for the previous Hurstville City Council and this experience includes chairing both the Multicultural and Community Safety Committee as well as co-chairing the Lunar New Year Committee. Cr Wu will continue to make the Hurstville Ward a better place to live and work and is committed to protecting our suburbs from inappropriate overdevelopment and in assisting small businesses by reducing red tape. She wants to fix parking problems by introducing a Georges River Council commuter parking master plan and to upgrade the local hospital by working closely with the NSW State Government on the St George Hospital.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 210 Democratic governance

Council meetings Ordinary Council meetings are scheduled for the fourth Monday of each month (February – December) at Georges River Civic Centre, corner Dora and MacMahon Streets, Hurstville, commencing at 7.00pm. Committee meetings are scheduled for the second Monday of each month, commencing at either 6.00pm or 7.00pm. Extraordinary Council meetings are called when required. Meeting dates are available on our website. Council meetings deal with reports prepared by staff on policy, finance, land use planning, the results of public exhibitions and consultation, legal matters, legislative requirements and other matters of interest to the community. The mayor and councillors can also raise matters to be debated at Council meetings through mayoral minutes, notices of motion and rescission motions. A decision is made when a majority of councillors vote in favour of a motion. All Council meeting proceedings are recorded and live-streamed via our website. Council meetings business papers are made available to the public on our website on the Thursday prior to a Council meeting. Meeting minutes are available on the website.

Committee meetings Committees may make recommendations to Council on all relevant business presented before them. The following Committees meet on the second Monday of the month (February – December) and each consist of up to seven Councillor voting members: • Environment and Planning Committee • Finance and Governance Committee • Community and Culture Committee • Assets and Infrastructure Committee

Committee Councillor Members Purpose

Assets and Crs Sam Elmir, Sandy Grekas Capital works programs, infrastructure plus Infrastructure (Chair), Lou Konjarski, Nancy program, stormwater/ drainage, re-sheet Committee Liu, Colleen Symington and program, capital infrastructure, Local Traffic Warren Tegg Advisory Committee, Asset Management Plan, Depot master plan, procurement and DRAFTtenders.

Community and Crs Sandy Grekas, Lou Community Services and Facilities, Culture Committee Konjarski, Kathryn Landsberry Community Grant Programs, Community- (Chair), Leesha Payor, Warren based policies, Council-managed child care, Tegg and Christine Wu library services, major events, customer service, procurement and tenders.

Environment and Crs Stephen Agius, Vince Studies and strategies relating to a range of Planning Committee Badalati, Con Hindi, Rita planning, environment, building and Kastanias, Nick Katris (Chair), regulatory matters, development, planning Kathryn Landsberry, Leesha and regulatory documents including policies, Payor and Christina Wu master plans, plans of management, local approval plans, DCPs, planning proposals

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 211 for an amendment to an environmental planning instrument, VPA submitted with a development application or planning proposal, procurement and tenders, summary of the actions and outcomes of the Land and Environment Court.

Finance and Crs Stephen Agius, Vince Financial matters, corporate policies, Governance Badalati (Chair), Sam Elmir, procurement and tenders, risk management, Committee Con Hindi, Rita Kastanias, integrated planning and reporting, rating Nick Katris, Nancy Liu and matters, investments, internal and external Colleen Symington audit, court action and legal matters, property matters, governance and operational matters.

Advisory and reference committees To assist in the decision-making process and the operation of Council, advisory and reference committees are established for a period of time to provide advice and perform other functions. These groups often include members of the community and well as some or all councillors. As part of the decision-making process, recommendations made by these formal and informal forums may be referred to an ordinary meeting of Council for a decision. the following Advisory or Reference Committees operated or were established during 2019/20:

Traffic Advisory Cr Vince Badalati (Chair) Consider all traffic, parking and transport Committee management issues in accordance with delegated powers from Transport for NSW.

Community Grants Crs Vince Badalati, Con Hindi, Consider matters related to Council’s annual Assessment Panel Rita Kastanias, Nick Katris, Community Grants programs, in accordance Kathryn Landsberry and with the Georges River Council Grants, Christina Wu Donations and Sponsorship Policy.

Floodplain Risk Cr Con Hindi Provide advice on the development and Management Panel implementation of floodplain risk management studies, and plans throughout the Georges River LGA in accordance with the NSW Floodplain Development Manual DRAFT2005. Environmental Executive-led Provide a forum to facilitate the Resilience incorporation of sustainability into Council’s Committee decision making processes.

Audit Risk and Crs Warren Tegg and Advise Council on compliance, risk Improvement Christina Wu management, fraud control, financial Committee management, governance, control framework, implementation of the Community Strategic Plan and Delivery Program, strategies and business improvement related matters.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 212 Georges River Local Ensure the process of assessing and Planning Panel determining DAs is transparent and accountable.

Georges River The Georges River Economic Development Economic Advisory Committee is comprised of Development community and community sector Advisory Committee representatives, as well as industry representatives drawn from health, manufacturing, finance, education, hospitality, sport and retail. Council, at is meeting held on 25 May 2020 resolved “(e) that the Economic Development Advisory Committee be repealed” and “(f) that the community members of the Economic Development Advisory Committee be invited to form a reference group to support and advise the Recovery Expert Panel and the General Manager be authorised, in consultation with the Mayor, to appoint other members if required”.

Statutory information

Councillor Meeting Attendance 1 July 2019 to 30 June 2020

Councillors Committee meetings Ordinary meetings Extraordinary Other (entitled to (entitled to Council (entitled to (Budget attend/attended) attend/attended) attend/attended) Estimates and Briefing Session)

Kevin Greene **4/22 11/11 4/4 35/57 (Mayor) (ex- officio member) Stephen Agius 20/22 DRAFT11/11 4/4 26/57 Vince Badalati 22/22 11/11 4/4 54/57

Sam Elmir 22/22 10/11 4/4 48/57

Sandy Grekas 22/22 10/11 4/4 43/57

Con Hindi 20/22 11/11 4/4 54/57

Rita Kastanias 16/22 9/11 4/4 27/57

Nick Katris 22/22 11/11 4/4 38/57

Lou Konjarski *20/23 11/11 4/4 54/57

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 213 Kathryn 20/22 10/11 4/4 46/57 Landsberry

Nancy Liu 18/22 11/11 4/4 38/57

Leesha Payor 22/22 11/11 4/4 57/57

Colleen 20/22 9/11 4/4 38/57 Symington

Warren Tegg *16/23 10/11 4/4 32/57

Christina Wu 18/22 8/11 3/4 34/57 * Due to a restructure of Committee meeting times and membership in September 2019, Cr Konjarski and Cr Tegg had the opportunity to attend 23 Committee meetings. ** The Mayor, Kevin Greene is an ‘ex-officio’ member of all Committees and attends a Committee at his discretion.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 214 Councillor Expenses and Provision of Facilities 2019/20

Expenditure

Allowances $466,010

Office equipment $12,994

Phone calls $18,771

Conferences $4,981

Training $5,659

Interstate visits $177

Overseas visits -

Spouse expenses -

Carer expenses -

Other costs $13,432

Total $522,024

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 215 Corporate governance

New Code of Meeting Practice In May 2019, Council adopted a new Code of Meeting Practice, based on the Model Code of Meeting Practice for local councils in NSW: • In addition to webcasting Ordinary Meetings of Council, Council will also webcast all Advisory Committee Meetings, Standing Committee Meetings and Extraordinary Meetings of Council, commencing 1 June 2019. • Public forums are to be held prior to all Standing Committee Meetings, Ordinary Meetings of Council and Extraordinary Meetings of Council. • The number of public speakers was retained at three speakers for and three speakers against any item on the agenda. • Public speakers will be permitted to speak on more than one item of business on the agenda, subject to the approval of the General Manager. • The use of audio or visual aids will be permitted subject to the speaker providing notification at the time of registering their request to speak and subject to the content of the aids not containing offensive or defamatory material. • An extension of time may be granted to registered speakers in extenuating circumstances at the discretion of the Chairperson. • Video recordings of Council meetings are to be retained for 12 months on Council’s website. • ‘Matters of Privilege’ are removed from the Order of Business Amendments to the Local Government Act 1993 allowed councils to meet remotely to reduce the risk of COVID-19. Meetings of Council were held remotely via Skype from March 2020 to June 2020. In order to ensure the same level of public participation in these meetings of Council, the Public Forum portion of each meeting was adapted. When members of the public registered to address Council, they provided a written submission which was read aloud to the Skype meeting. DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 216 Ethical conduct Good governance are the processes and behaviours that ensure an organisation is able to meet its intended purpose, conforms by complying with laws, codes, policies and procedures while meeting community expectations of probity, accountability and transparency.

Code of Conduct Our Code of Conduct incorporates the provisions of the Office of Local Government’s Model Code of Conduct for Local Councils in NSW and includes additional provisions relevant to Council. We have adopted an Ethical Conduct Framework which includes the Code of Conduct, the Code of Meeting Practice and our Statement of Business Ethics. The Code of Conduct is the principal document whichDRAFT forms the foundation for a strong ethical culture at Council. This Framework includes a suite of policies and procedures that we have developed which provide further guidance in regards to ethical conduct. Failure to comply with these policies and procedures would therefore be a breach of the Code of Conduct. Twenty-one complaints were made about councillors and the General Manager during 2019/20 under the Code of Conduct. The cost of dealing with these complaints, including staff costs, is $150,917.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 217 Other governance policies The Public Interest Disclosures Reporting Policy was adopted by Council in June 2020 after the provision of workshops facilitated by the NSW Ombudsman in November 2019 and the Local Government NSW e-Learning workshop for Councillors in June 2020. Our updated Fraud and Corruption Control Policy was adopted in June 2020 and we have commenced a review of the Fraud and Corruption Control Plan having regard to the foreshadowed changes to the Australian Standard on Fraud and Corruption Control (AS 8001:2008). In addition, our website was updated to include an online Suspected Corrupt Conduct Form to facilitate members of the public reporting suspected fraud and corruption. We have consulted across business areas on the review and update of staff delegations, culminating in the launch of a new Online Staff Delegations Register. We are implementing all actions arising from the recommendations of the Procurement Audit, entailing the restructure and recruitment of the procurement team and adoption of new procurement and contact management policies, the roll out of a new procurement Intranet portal and delivery of bespoke training specific to the needs of each directorate. Our Procurement Policy and thresholds was further updated to include an Interim Direction for local procurement in line with the adoption of our Economic and Social Recovery Plan, to encourage purchasing from suppliers in the LGA. Future priorities will focus on the implementation of actions arising from the recommendations of the Contract Management Audit and further updates to the contract management framework, systems and reporting.

Risk management Our risk management approach follows the principles and practices specified in the Australian and New Zealand Standard (AS/NZS) ISO 31000:2018 Risk Management – Guidelines and tailored for our operating environment.

Enterprise Risk Management Framework Our Enterprise Risk Management Framework aims to support organisational objectives and considers all types of strategic, financial, regulatory, reputation, project and other operational risks. The framework provides the foundations and organisational arrangements for designing, implementing, monitoring, reviewing and continually improving risk management. It consists of: • Enterprise Risk ManagementDRAFT Policy to clearly communicate our intent and commitment • Risk Appetite Statement to help guide management and risk owners in respect to the parameters of acceptable risk taking and tolerances • Enterprise Risk Management Plan to provide a roadmap of the approach to foster a positive risk-aware culture and outline the mechanisms for implementing, resourcing, communicating and improving risk management as well as measuring and reporting risk management performance • Risk Assessments and Reports including risk registers which are applicable to all functions.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 218 Embedding risk management All Council officials should embed risk management into day-to-day activities so that risk management thinking is deeply entrenched into the organisation’s norms and prudent risk taking is aligned to risk appetite. Our integration of risk will follow these principles: • apply a transparent and consistent framework across the organisation • use a flexible approach to how we identify, respond and control risk to accommodate our range of activities • reinforce accountability at all levels • continually promote a positive risk culture where risk management is seen as an enabler, embraced and valued by Council officials and stakeholders • consider enterprise-wide risks in strategies, plans, reports, decisions, operations, events, activities and business processes. In June 2019 the Statewide Mutual Risk and Audit Maturity Benchmarking results reported Council to be within the top-three in assessment of the maturity of audit and enterprise risk management processes and functions across member councils. In November 2019 a Councillors’ workshop was held on the New Internal Audit and Risk Management Framework for councils in NSW, reporting the current audit and risk management system and functions are well positioned for the foreshadowed legislative changes by the Office of Local Government (OLG). Feedback was submitted to the OLG as part of the consultation period ending December 2019.

Achievements • Commenced and completed the implementation of all actions arising from the recommendations of the Enterprise Risk Management Audit. • Reviewed, consolidated and streamlined all risk registers by directorates with respect to strategic, operational and fraud related events. • Integrated risk registers to reduce any duplication of risk events across functions and ensure cost effective monitoring and reporting by senior management and the Audit Risk and Improvement Committee. • Adopted the updated Enterprise Risk Management Policy. • Held workshops across directorates to ensure uptake and contribution to the integrated risk registers for council. • Made risk a standing item on all meeting agendas to ensure identification, ownership, risk mitigation and appropriate management. • Held risk educationDRAFT and workshops held to capture current climate. • Regularly reviewed risk registers in each directorate to update any items that are no longer current. • Held relevant risk training conducted for all directorates. • Held a business continuity scenario training exercise held with the crisis management team in September 2019. • Developed the effective risk management of Business Continuity COVID-19 action plan and held a debrief workshop to capture learning across council operational areas and identify improvements to assist future disruption event.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 219 Business Continuity Plan Our Business Continuity Management Policy governs the framework of Business Continuity Plans (BCPs). The framework covers site-specific BCPs for Hurstville Civic Centre Administration Building, Customer Service Centre, Library, Childcare, Depot, Aquatic Centre, Pandemic, Technical Infrastructure Disaster Recovery and Local Emergency Management. They are used by staff to restore business operations in the event of an unscheduled business disruption or catastrophic event at our sites. The Plan is divided into four main parts which correspond to the key phases of a disaster as follows: • Emergency Response • Crisis Management • Business Recovery • Business Resumption.

DRAFT Our BCP was activated on 9 March 2020 by the General Manager after consultation with the Crisis Management Team (CMT). This took place several weeks prior to the Council meeting held on 20 April 2020. Jardine Lloyd Thompson (JLT), our risk insurer and a key external stakeholder involved in developing our BCP, was consulted prior to the General Manager activating the Plan. The BCP allows us to prepare for and continue to operate after an incident or crisis occurs. It assists with the identification and reduction of risk, where possible, to prepare it for those risks that are uncontrollable. In order to monitor the evolving situation, the CMT had daily COVID-19 meetings, including the welfare of staff and the community, followed by information updates on our website and communications to staff through a dedicated COVID-19 intranet page.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 220 Daily reports included an overview of critical statistics such as: • staffing (self-isolation, working from home, redeployment, vulnerable staff (those more than 60 and 70 years of age) • customer service • children’s services • financial hardship enquiries • service delivery (waste, aquatics, etc) • commercial and community property lease enquiries • IMT and digital infrastructure updates • daily audit of essential staff present in the Civic Centre (in line with Public Health Order gathering restrictions). Council received updates on the BCP and contingencies in respect to COVID-19 and the budget impact of COVID-19, including reports on decisions made pursuant to the Instrument of Delegation to the Mayor (Emergency Administrative Provisions). The daily COVID-19 meetings continued until 15 May 2020, after which meetings were held each week as restrictions were lifted, in line with Public Health Orders.

Audit Risk and Improvement Committee The Audit, Risk and Improvement Committee provides Council with independent assurance and assistance on its compliance, risk management, financial management, governance, audit, fraud control and service delivery responsibilities. There are three independent members and two councillors on the Committee. The membership has remained stable over the past two years since the election of the amalgamated Council. Two of the independent members had their appointments extended in September 2019 to carry through to 31 December 2020.

Committee Profiles Councillor Christina Wu Councillor Warren Tegg

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 221 Independent Members

Stephen Horne-Committee Member PFIIA-Aus., CIA, CGAP, CRMA, FGIA, GAICD, B Bus,Grad Cert Mgt Comm, Grad Cert Fraud Control, Cert Public Admin, MIPAA Stephen had a 38-year career in the NSW public sector. His executive roles included Assistant Auditor-General for NSW, looking after Performance Audits, and Chief Executive of IAB, a Government Trading Enterprise undertaking internal audits and misconduct investigations for NSW Government and local government bodies. In 2015 Stephen established his company, Checks Balances and Integrity, offering services as a professional non-executive director and a specialist adviser, consultant and trainer in the fields of integrity and culture, probity, fraud control, risk, governance and internal audit. Stephen serves as an independent member on a number of audit and risk committees across state and local government bodies in NSW and Victoria, and chairs five of these. Elizabeth Gavey-Committee Member B Com (Economics) LLB GAICD Elizabeth joined the Audit Risk and Improvement Committee as an independent member when it was first constituted in August 2016. She also serves on the Audit, Risk and Improvement Committees for four other councils in NW and on the Audit and Risk Committee for the NSW Electoral Commission. She has 30 years’ plus experience gained in commercial law, investment banking and the health sector and is an experienced company director in the not for profit sector. John Gordon – CommitteeDRAFT Chair B.Comm.(hons.), FCA, CPA, ACIS, AAGI, AIIA (Aust.), MAICD, FLGAA, JP John was appointed to the Committee as Chair since formation of the Committee in August 2016. He is an assurance, risk and corporate governance specialist. John had a career of over 30 years, 22 as an audit/assurance partner with PricewaterhouseCoopers (PwC) and predecessor firms. Clients covered a broad range of organisations including listed public companies across most industry sectors. Public sector clients including Commonwealth, State and local government comprised approximately 30 per cent of John’s portfolio. John served in the roles of Hunter Region Managing Partner; NSW Local Government Leader; National Staff Partner, and National Risk Management Partner for the Resources, Services and Government Division of PwC.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 222 Since 2009, John works in governance and risk. He has served with audit and risk committees for over 20 ACT, NSW and NSW council agencies as well as not-for-profit organisations. He is a Board Member for South Western Sydney Local Health District, chairs the Finance, Performance and Assets Committee, is a member of the Audit and Risk Committee and the Research and Teaching Committee. John is chair or member of 13 audit and risk committees including nine in NSW local government.

Committee tasks The Committee operates under the Audit, Risk and Improvement Committee Charter which reflects the guidelines provided by the NSW Office of Local Government and industry best practice. The Charter was adopted by Council on 1 May 2017 and includes the new legislative responsibilities, including: • compliance • risk management • fraud control • financial management • governance • service reviews • implementation of the strategic plan, delivery program and strategies • collection of performance measurement data The Committee annually adopts a forward responsibility meeting plan that ensures coverage of these responsibility areas over a twelve month period.

Key achievements The Committee reviewed all responsibility categories required by the Charter over the course of the year. This was facilitated by the adoption of a Forward Responsibility Calendar in August 2018, which reflects the requirements of the Charter and Legislation, allocating the varying responsibilities to nominated meetings across an 18 month period to ensure complete coverage. Key achievements include: • on target with the risk-based Audit Plan 2018-2021 • oversight of the development of Risk Management, Compliance and Governance Frameworks within a merged council arrangement • introduction of pre-meeting information briefing sessions to gain greater insights and understanding ofDRAFT Council • early review of the Draft Financial Statements for the year ended 30 June 2019 in September 2019

Internal Audit

Chief Audit Executive We have a full-time qualified Chief Audit Executive (Internal Auditor) reporting administratively to the General Manager and functionally to the Audit, Risk and Improvement Committee. The Chief Audit Executive is a member of the Institute of Internal Auditors and, by being so, is required to comply with the International Standards for the Professional Practice of Internal Auditing.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 223 This position strives to support the Committee as well as performing other internal audit functions included in an Internal Audit Charter. This includes developing and implementing the three-year risk-based Audit Plan, carrying out/coordinating internal audits, providing related consultancy advice and conducting related investigations. The Chief Audit Executive has the capacity to engage experienced contractors to undertake selected reviews and internal audits.

Internal Audit Plan During 2019/20, substantial progress was made on the three-year 2018-2021 Audit Plan. The following audits were undertaken and reviewed by the Audit, Risk and Improvement Committee: • developer contributions • accounts payable • accounts receivable • voluntary planning agreements (VPAs) • Transport for New South Wales Driver and vehicle Information System (RMS Drives) Terms of Access Agreement • debtors management and debt recover • credit card transactions • time management • fire safety processes and compliance • Enterprise Risk Management – treatment plans • financial assistance • contract management.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GOVERNANCE 224

07 – Additional Statutory Information

Chapter 7: Additional statutory information

This section contains a range of information important to Council as an organisation, including statutory information required under the Local Government Act 2009.

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION Page 225 Grant funding In addition to the funding received from the Commonwealth Financial Assistance Grants and the NSW Government Stronger Communities Fund, we received funding from several Commonwealth and State programs in 2019/20 to assist with provision of facilities and services to the community. We received around $12 million in grant funding for operational projects and just over $5.2 million in funding for a variety of capital projects to improve infrastructure in the LGA. Operational grants

Purpose Grant provider Amount

Childcare Benefit – Subsidy Fee Relief Department of Education, Skills $2,753,267 and Employment

Childcare – Salary Subsidies Department of Education and $552,000 Training

South Hurstville Kindergarten – Operational Department of Education and $31,366 Subsidy and Disability Programs Training

COVID-19 Local Government Early Childhood Department of Education and $550,350 Education and Care payment program Training

Childcare - Quality Learning Environment Grant Department of Education and $57,718 Training

Childcare - Community Grants Department of Education and $20,000 Training

Financial Assistance Grant Local Government Grants $4,450,542 Commission NSW

Smart Cities and Suburbs Department of Industry and $123,715 Science

Flying-Fox Management Plan - Oatley Department of Planning, Industry $9,830 and Environment

Communities and Environment Plan - Study of Department of Industry, Science, $15,000 Biodiversity and Threatened Habitats Energy and Resources

Better Waste and Recycling Fund Environment Protection Authority $154,941 DRAFTNSW Council Pound Grant Local Government, Planning and $4,000 Policy

Accelerated LEP Review Program Funding Department of Planning, Industry $1,250,000 and Environment

Public Library Funding Strategy State Library of NSW $388,107

NSWPLA COVID-19 Claim NSW Public Libraries Association $1,125

Community Heritage Grants 2019 -Libraries National Library of Australia $4,500 Local Studies collection

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 226 Tech Savvy Seniors Funding 2019-20 State Library of NSW $1,150

Youth Worker Grant Family and Community Services $41,012 NSW

Arts and Cultural Funding Program Department of Premier and $50,000 Cabinet NSW

Youth Week Department of Communities and $3,716 Justice

National Carers Week (NAIDOC) National Indigenous Australians $1,000 Agency

Communities Environment Program- Beverly Hills Department of Planning, Industry $20,000 Park Restoration and Environment

Greater Sydney Local Land Services - Riverwood Department of Planning, Industry $20,000 Wetland Restoration and Environment

Environmental Trust - Restoration and Department of Planning, Industry $26,400 Rehabilitation of Gannons Park, Peakhurst and Environment

Communities Environment Program - Moore Park DIIS $20,000

Communities Environment Program - Evatt Park DIIS $20,000

Local Government Road Safety Program (Salary Roads and Maritime Services $50,000 - Road Safety Officer)

Pedestrian Thermoplastic Stencils Roads and Maritime Services $3,500

Speed Bin Stickers Roads and Maritime Services $2,000

Child Restraint Days Roads and Maritime Services $4,000

Roads and Maritime Services Roads and Maritime Services $1,500

Community War Memorials Grant Department of Veterans Affairs $10,000

Accelerated Street Lighting Replacement Department of Planning, Industry $118,689 Program and Environment

Traffic Route Lighting Subsidy Scheme ( TRLSS) Roads and Maritime Services $342,000 Five Million Trees Greater DRAFTSydney Grant Department of Planning, Industry $20,000 Program Cool Places Urban Oasis Project and Environment

Five Million Trees Greater Sydney Grant Department of Planning, Industry $69,000 Program Forest Roads Canopy Corridors and Environment

Communities Environment Program - Department of Industry, Innovation $15,000 Establishing Tree Canopy Wildlife Corridors and Science

Local Infrastructure Renewal Scheme (LIRS) - Division of Local Government, $48,599 Jubilee Park Upgrade Department of Premier and Cabinet NSW

Georges River foreshore access improvement Office of Environment Heritage $17,035 plan NSW

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 227 Roads to Recovery Commonwealth Department of $710,000 Infrastructure, Transport, Cities and Regional Development (DITCRD)

Coastal Management Program Department of Planning, Industry $20,212 and Environment

SUBTOTAL $12,001,275

Capital grants

Purpose Grant Provider Amount

Public Library Funding Strategy State Library of NSW $56,212

Timothy Reserve - Hurstville Oval Practice Net Cricket NSW $30,000 Upgrade

Harold Fraser Oval Office of Sport NSW $2,500

Community Development Grants Program - St George Football Association $500,000 Gannons Park Amenities Building

Infrastructure Grant -The construction of the NSW Department of Industry $270,000 Oatley Park Amenities

Greater Sydney Sports Facility Fund - Charles Office of Sport NSW $600,000 Pirie Inclusive Sports Amenities Building

Improving Your Local Parks and Environment - Department of Industry, Science, $120,000 Gannons Parkland Restoration Project Energy and Resources

Gannons Park Water Quality Improvement and Department of Planning, Industry $2,000,000 Stormwater Harvesting and Environment

Gannons Park Peakhurst - Re-naturalisation Department of Planning, Industry $562,000 Stage 2- Metropolitan Greenspace Program and Environment

Kempt Field Adventure Playground Department of Infrastructure, $375,000 Transport, Cities and Regional Development Peakhurst Park Synthetic fieldDRAFT NSW Department of Industry $30,000 Peakhurst Park Synthetic field- Asian Cup St George Football Association $150,000 Legacy Grant

2019/20 NSW ICC T20 World Cup 2020 Cricket Office of Sport NSW $18,500 Legacy Fund - Cricket wicket restoration at Renown Park, Oatley

Renown Park Cricket Wicket Restoration Cricket NSW $18,630

Olds Park 2 Sports field Resurfacing Irrigation Office of Sport NSW $300,000 and Drainage

Improving Your Local Parks and Environment - Department of Industry, Innovation $80,000

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 228 Carss Park Foreshore and Science

Improving Your Local Parks and Environment - Department of Industry, Innovation $20,000 Myles Dunphy Reserve Nature Boardwalk and Science

ChillOUT: Smart Social Spaces Creating Department of Industry, Innovation $89,680 Connected Green Places and Science

SUBTOTAL $5,222,522

TOTAL GRANT FUNDING $17,223,797

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 229 Grants awarded In 2019/20, Council distributed over $1 million to the community through grants and subsidies programs covering community facility use, Venue use, heritage funding, and charity and community projects.

Community Grants Program (including Micro Grants) $274,122

Doing It Differently Grants $56,260

Venue Hire Grants Program $251,845

Community Facilities Rental Subsidy $416,202

Donations $67,700

Outgoing Sponsorship** $93,426

Heritage Grants $20,917

Heritage Publication Grants $0.00

Total $1,180,472 including GST (rounded to the nearest $) **includes in-kind sponsorship

Community Grants Program Community grants are designed to enable not-for-profit community organisations to partner with Council to help meet identified community needs. The purpose of these grants is to assist in the development of projects which encourage community participation and inclusion by offering alternative approaches to meeting community needs.

Community Grants 2019/20 Round 1 Community Grants Round 1 had two categories – Vibrant Georges River for grants of up to $25,000 for projects implemented over two years, and Capacity Building for grants of up to $10,000. A total of $150,964.00 was awarded in grant funding.

Vibrant Georges River – Major Programs

Organisation Project name Amount

3Bridges Community DRAFTCreative Dreaming - Bidjigal People with $4,000 Disabilities Cultural Arts project

Endeavour Harmony Chorus EHC building on its professional development $11,124 Incorporated and education.

Fiestaville Multicultural Choir Brave New World - a Cabaret (working title) $10,000

Music Shed Big Band Play music by a Big band $1,800

Project Youth Incorporated Diverse and Cultural School Holiday Program $2,250 and performance

Rob Annesley/ Shot by Rob The Wild: Webbs Dam $10,800

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 230 Photography

Shopfront Arts Co-op ELEVATE- A festival elevating The Art, Art $10,000 Makers and Audiences of St George.

St George Players The Moving Picture Show $10,000

Capacity Building Grants – Community Development

Organisation Project name Amount

ANTRA Project Uncle Bunny: We are the same in $3,000 LOVE

Australian Immersive Education Game Addiction Prevention: a Positive $5,000 Academy Parenting and STEAM Education Based Program with Children, Teenagers and Families

Bruce Shaw (auspiced by 3Bridges Carss Park Dog Group $3,000 Community)

Cancer Patients Foundation Look Good Feel Better $4,000

Dance for Parkinson's Australia Awakening the Artists Within $3,000

Discovery Writers Journey: Going Forward Going Back $1,000

Georges River Life Care ArtsLife Access $8,000

Kingsway Community Care - Crisis Accommodation Georges River $10,000 Platform Nine

Kogarah Community Services Inc. KCS Capacity Building Group for Older $1,500 Chinese Migrants

Learning Links Assessment tools to support children with $5,000 Learning Difficulties and Disabilities. Macedonian Australian WelfareDRAFT Volunteers Power in the Community $1,000 Association (MAWA)

Multiple Sclerosis Limited MS: MOTOMED for the new MS Group Home $7,000 at 21 Tallawalla Street, Beverly Hills.

Oatley Senior Citizens Centre Reconnecting with the Senior Citizens of $2,000 Oatley and Mortdale

Project Youth Incorporated Optimising Kitchen space for Community $10,000 groups at Dora Street

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 231 St George and Sutherland Shire SGS news - Better information for the broader $3,000 Human Services Information community Project

St George Little Athletics Centre Line Marking of Athletics Track and Field $7,000 Inc

St George Brass Band Junior Band Program $3,000

The Kogarah Storehouse Support for the victims of Domestic Violence $6,490 Program

The Shepherd Centre - for deaf Confident Kids - social skills program for $8,000 children children with hearing loss from Georges River

TOTAL $150,964

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 232 Community Grants 2019/20 Round 2 Community Grants Round 2 had two categories – Connected Communities for grants of up to $25,000 for projects implemented over two years, and Capacity Building for grants of up to $10,000. A total of $121,158 was awarded in grant funding.

Connected Communities – Major Programs

Organisation Project name Amount

Street Smart Project early intervention program Street Industries Inc. $20,000 for at risk young people

Junior Jellybeans social connectedness Kogarah RSL Sub-Branch Youth program for children with disabilities and their $10,000 Club parents

Capacity Building Grants – Community Development

Organisation Project name Funding

Replacement of phone system to deliver St George Family Support essential family support services in Georges $7,700 Services Inc. River

Communication equipment for people with Cerebral Palsy Alliance $9,820 disability

Development of a therapeutic Cass Care Ltd $5,400 Sensory Room

Volunteer Marine Rescue NSW Rescue vessel equipment upgrade $5,831

Supporting children with learning disabilities and Learning Links $8,615 difficulties in the Georges River community

Improvement of air quality and dust control in St George Men’s Shed Inc. $2,850 DRAFTthe Men’s Shed workspaces St George Children with Music therapy and life enhancing support for $10,000 Disabilities Fund Inc. children with severe disabilities

Hurstville Senior Citizens Purchase of two computers for seniors computer $2,200 Computer Club Inc. training classes

Portable toilet and shower CarePort unit at the 3Bridges Community Ltd 3Bridges Carss Park office for older, frail aged $10,000 and vulnerable people

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 233 Kingsgrove Community Aid Defibrillator in the common area of Kingsgrove $3,690 Centre Inc. Community Centre

Anglican Church Property Trust Environmental sustainability project to install a Diocese of Sydney – St Mark’s 9.9kw solar panel system at the St Mark's $5,000 Anglican Church South Hurstville Church building

Recording and display AV equipment to record St George Art Society artists to support live, recorded and streamed $1,050 artist workshops

Installations of a split system air conditioning $4,550 Oatley Senior Citizens Centre unit in the Oatley Senior Citizens Centre

Parenting workshop program for families Integricare $3,152 experiencing domestic and family violence

Enhanced technology to improve the service provided to our clients and community care Kogarah Community Services Inc. $10,000 workers to deliver quality care and improve staff productivity

Connells Point Sailing Club Inc. Support for volunteer first aid training $1,300

TOTAL $121,158

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 234 Micro Grants The Georges River Council Micro Grants Program is a new grant funding program that aims to provide local solutions to improve community wellbeing, including social enterprises or co- ops; small business development; training opportunities; healthy living; or social cohesion through grants of up to $1,000. Applicants may be granted full or partial funding for their program. The new grants program was adopted by Council on 16 December 2019 and run in conjunction with Round 2 of the 2019/20 Community Grants Program.

Organisation Purpose Amount

Chinese Parents Association - Educational cruise on the Georges River for $1,000 Children with Disabilities Inc. children with disabilities and their caregivers

Crateful Group Australia Limited Vehicle expense to support pop up hamper $1,000 distribution for vulnerable Georges River residents to provide affordable fresh produce and household goods

TOTAL $2,000

Doing It Differently Grants Doing It Differently is a community grants initiative being offered to community members and local community groups, delivered in partnership with Georges River Council, South Eastern Sydney Local Health District Health Promotion Service and Calvary Health Care Kogarah. Grants of up to $10,000 were available per project to fund ideas that aimed to: improve community health and wellbeing; create well connected communities; reduce social isolation and loneliness; and create long lasting change in communities. A total of $56,260 was allocated to Doing it Differently Grants, which were run in conjunction with Round 1 of the 2019/20 Community Grants Program.

Organisation Purpose Amount

Advance Diversity Services Indonesian Arts and Culture Club $4,900 Australia Chinese HeritageDRAFT Mobile Colourful Plates/Moving Colour Plates: Art $8,200 Paper Art Club Inc. and Food

Bangladesh Society of Sydney Build Our Community Resilient $7,500

Hurstville Public School P&C Breakfast Club Hurstville Public School $5,350

Jubilee Community Services Studio 2222 $3,000

Kogarah Community Services Bibby Street Neighbourhood Project $7,610

Light and Love Home Inc. Family Hub in St George $3,800

Riverwood Community Centre Riverwood Community Choir $10,000

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 235 St George Community B Active $5,900 Transport

TOTAL $56,260

Venue Hire Grants

Organisation Purpose Amount

Migrant Information Day - Marana Advance Diversity Services $3,400 Auditorium and Civic Theatre

Hip hop dance classes for people with Recreation Sports and Aquatics Club $1,500 disability - PJ Ferry Community Centre

Student exhibition and opening event - The Disability Trust $750 Civic Theatre

Dancing for Women's Health and Asian Women at Work $4,100 Wellbeing - PJ Ferry Community Centre

St George Aged Care Expo – Marana Sydney Community Forum $1,332.50 Auditorium and Civic Theatre

Fiestaville Multicultural Arts Inc Choir Rehearsals - Civic Theatre $6,600

Chinese Australian Services Society Tax Help - Grevillea Room - Hurstville $487.50 Ltd (CASS) Library

Chinese Australian Services Society Settlement Services - Grevillea Room - $4,200 Ltd (CASS) Hurstville Library

Chinese Australian Services Society St George Activity Group - Kogarah $8,000 Ltd (CASS) School of Arts

Chinese Australian Services Society Huajin Social Dance Class - Kingsgrove $5,760 Ltd (CASS) Community Centre DRAFTGeorges River Seniors Engagement 3Bridges Community Programs - Carss Park Eco Shed, PJ $6,165 Ferry Community Hall

St George Instrumental Eisteddfod Kogarah School of Arts $6,078.75

Al Emaan Australian Community Bellfield Group $2,350 Program - Marana Auditorium

Advance Diversity Services Settlement Support Services for new $1,500 migrants from CALD backgrounds -

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 236 Miles Franklin Room, Hurstville Library

Regular stimulating courses for seniors - Miles Franklin Room, Hurstville Sydney U3A Inc $4,470 Library, Oatley Library Activity Room, South Hurstville Library Activity Room

Senior Italian Australian Community Long Life Living - St George $4,700 (SIAC) Community Centre

Feng Huang Yuan (FHY) Spiritual FHY Wellness South Program - Miles $220 Cultivation Centre Inc Franklin Room, Hurstville Library

Capacity Building of Mental Health and Macedonian Australian Welfare Wellbeing in Macedonian Seniors and $1,050 Association Carers - St George Community Centre

Chinese Traditional Dances - St George MCC Dance Group of NSW Inc $5,355 Community Centre

Permaculture Group regular meetings - Permaculture Sydney South $500 Oatley Community Hall

Parent Support Groups in English and St George Family Support Services $6,150 Mandarin - Carss Park Life Saving Hall

Choir and Dancing - St George Happy Singing Tribe Inc $3,125 Community Centre

Weekly Community Meeting - Senior Australian Asian Church Inc $5,787.50 Citizens Centre / Dragon River Room

Nepalese Grandparents Social Group - Advance Diversity Services $1,800 St George Community Centre

Vintage and Collectables Fair 2020 - Zonta Club of Botany Bay $3,880 Marana Auditorium

Penshurst West Public School P & C Penshurst West Public School P & C Cheese and Wine Night - Mortdale $330 DRAFTCommunity Centre

Sabdamala Nepalese Language Sabdamala Annual Gala Night 2019 - $1,050 School Marana Auditorium

Art programs and exhibitions - Kogarah St George Art Society Inc $7,298 School of Arts

St George Division of St John Weekly meeting and training - Kogarah $6,080 Ambulance Australia (NSW) School of Arts

Meditation Classes - Miles Franklin Brahma Kumaris Australia $1,575 Room, Hurstville Library

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 237 English Classes - Miles Franklin Room, International Community Fellowship $1,640 Hurstville Library

Youth Program - Miles Franklin Room, International Community Fellowship $6,985 Hurstville Library

Sunday Program: Community Activities International Community Fellowship $8,955 and Services - Senior Citizens Centre

Before and After School Care Service - Oatley OOSH Care Inc $21,962.50 Oatley Community Hall

Greater Sydney Cultural and Social Dance Class - Kingsgrove $3,030 Business Association Community Centre

Fundraiser - Chinese Golden Star Salvation Army Hurstville Corps $2,100 Opera - Marana Auditorium

Dreams and Scenes Program - Miles Discovery Writers $390 Franklin Room - Hurstville Library

Eid Prayers - August 2019 - Netstrata Host of the Peace Environment Inc $3,300 Jubilee Stadium

ZONTA Club of Botany Bay Fundraising Initiative - Civic Theatre $320

St George Football Association Gala Day - Netstrata Jubilee Stadium $20,000

Information Night - PJ Ferry Reserve Stretch-A-Family $120 Community Hall

Greater Sydney Cultural and Choir - Kingsgrove Community Centre $3,920 Business Association

St George Arts and Entertainment Harmony Celebration Concert - $1,890 Centre Inc Discovery Festival - Marana Auditorium

5th Macedonian Cinema Days Film AMCA - Australian Macedonian DRAFTFestival - Discovery Festival - Civic $1,235 Cultural Association Theatre

Bangladesh Society of Sydney Communication hub: Sharing and (BDSS) and Bangladesh Cultural Caring for Yourself - Kogarah School of $226 School Arts

Celebration of the 47th year of Australian South Sydney Chinese Diplomatic Relationship between $1,260 Culture and Entertainment Centre Australia and China - Marana Auditorium

Chinese calligraphy and painting Chinese Calligraphy and Art Society $410 workshop - Miles Franklin Room

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 238 2019 Charity Dinner - NSW Southern The Salvation Army Hurstville Corps Region Dinner Event - Marana $980 Auditorium

North Ramsgate Amateur Swimming North Ramsgate Amateur Swimming Club Inc program - lane hire of Sans $1,800 Club Inc Souci Pool

Pathway to Aged Care Info Session - CASS Care Ltd $400 Civic Centre

Georges River Council Seniors Festival CASS Care Ltd $1,470 - Marana Auditorium

Discovery Writers monthly workshop - Discovery Writers $256.25 Miles Franklin Room, Hurstville Library

Chinese Disability Peer Support Group Diversity and Disability Alliance - Miles Franklin Room - Hurstville $604.75 Library

Macedonian Australian Welfare Volunteers Power in the Community - $620 Association St George Community Centre

The Moving Picture Show presents A St George Players $700 Sentimental Bloke - Civic Theatre

Outside the Hurstville Senior Citizens Australian Asian Church Incorporated Centre in Queens Road Hurstville - 22 $57.50 December 2019

Anglicare Toys and Tucker Program - Christ Church Anglican Church Outside the IGA in Morts Road $275 Mortdale Mortdale - 19 to 23 November 2019

Carolling Flash Mob Quartet - Kogarah St George Brass Brand Railway Station - 8 December 2019 and $155 Hurstville Plaza - 13 December 2019

Booking adjustment - Marana Advance Diversity Services $40 Auditorium and Civic Theatre

Booking adjustment - Kogarah School St George Art Society IncDRAFT $210 of Arts

Australian South Sydney Chinese Booking adjustment - Marana $140 Culture and Entertainment Centre Auditorium

Kingsgrove Community Aid Centre Annual hire of Kingsgrove Community $21,600 Inc. Centre hall

Choir rehearsals - Kingsgrove Australia Harmonic Choir Inc $1,312 Community Centre

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 239 Community theatre Sydney Colombo Theatre Project performance/workshop - PJ Ferry $252 Reserve Community Hall

TIMBA: the Show - Rehearsals - Kogarah This is My Brave Australia Inc $1,315 School of Arts; and Performance - Civic Theatre

Food service for vulnerable communities during The Crateful Group $17,295.75 COVID-19 crisis - Hurstville Senior Citizens Centre

COVID-19 drive through testing clinic in Medlab Pathology Pty Ltd support of NSW Health - Kingsgrove $13,424 Community Centre

Sydney Fringe Festival performance Shopfront Arts Co-op Ltd $5,600 program - Marana Auditorium

TOTAL $251,845

Community Facilities Rental Subsidy

Organisation Facility Amount (ex GST)

Girl Guides Terry Street, Blakehurst $3,980

Girl Guides Neville Street, Oatley $24,980

Scouts Association 2A Glen Road, Oatley $10,499

Scouts Association 30 Kooemba Rd Beverly Hills $6,955

Jubilee Community Services Inc Mortdale Community Centre $68,904

Kingsgrove Community Aid Kingsgrove Community Aid Centre $59,877 Centre Inc

Blakehurst Men’s Bowling Club Blakehurst Men’s Bowling Club (Greens and $4,721 DRAFToffice/shed) St George District Cricket Club Hurstville Oval $12,300 Inc

Olds Park Sports Club Olds Park Sports Club $68,124

3Bridges Community Inc and 25 Cook Street Mortdale $34,521 Mortdale Men's Shed

Radio 2NBC Level 1, 84 Railway Pde, Kogarah $49,999

St George Creative Arts and Arts and Crafts Centre - Part 23 St Georges $20,900 Crafts Centre Road, Penshurst

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 240 Kingsway Community Care Inc Undisclosed location – crisis accommodation $50,000

Connells Point Netball Club Inc Poulton Park – Public amenities block store room $321 (Netball)

Hurstville All Breed Dog Training Lower Gannons Park - Amenities Block, store $121 Club Inc. room (Dog training)

TOTAL $416,202

Donations

Name of Recipient Purpose Financial

Supporting young athletes - Nicole Harris and St George District Athletic Club $400 Andrew Goshnik.

Waiver of Legal Fees for the women’s crisis Kingsway Community Care $5,000 accommodation facility

St George and Sutherland Donation of Artwork by Simon Collins for the $1,000 Medical Research Foundation fundraiser

Riverwood Squadron Participation at the 2019 Pearl Harbour $500 Australian Air League Memorial Parade in Hawaii

McGrath Foundation Pink Up Your Town $2,000

Christmas Luncheon for Seniors in Georges Lynda Robinson $500 River Council area

Salvation Army Donation from Councillors' Charity Ball $35,000

Sydney Legacy Support Sydney Legacy $500

Support young netballer - Raina Rush to Raina Rush $200 attend national sporting event

Support NSW Bushfire Appeal for Disaster NSW Red Cross $10,000 Relief and Recovery for Drought Relief

Country Women's Association Support Country Women's Association of NSW $10,000 of NSW DRAFTDisaster Relief Fund for Drought Relief Donation to School for involvement in Graffiti Blakehurst Public School $550 Removal Day 2019

Donation to School for involvement in Graffiti St Joseph Catholic School $55. Removal Day 2019

Donation to Hurstville Scout Group to support Hurstville Scout Group struggling families impacted by COVID-19 to $1,500 attend a Scout camp.

TOTAL $67,700

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 241 Sponsorship

Name of Recipient Purpose Financial In Kind

NSW Southern Region 2019 Chinese Food Festival $0.00 $1,375 Chinese Business Association

Lions Club of Lugarno Lugarno Lions Spring Festival $6,570 $13,430

Studio Onethirty Love Local Artisan Market $7,464 $2,536

Lions Club of Oatley Oatley Village Festival $15,890 $4,110

St George and Sutherland Michael Tynan Memorial $1,600 $400 Medical Research Foundation Challenge - Drive and Scoot

Spring into Scavenge, Oatley Sea Scavenge NIL $480 Park

Greek Orthodox Church and Greek Orthodox Church and $2,050 NIL Parish of Kogarah Parish of Kogarah Annual Fete

Oatley Combined Churches Oatley Uniting Church Association - Carols in the Park $806 $548.55 2019

Moore Reserve Dog Park Moore Reserve Dog Park $2,095 $548.55 Community Christmas Party

International Buddhist 2019 BLIA Sports Day NIL $1,205.65 Association Australia

International Community Hurstville City Carols $1,200 $687 Fellow Hurstville

Salvation Army Community Carols In The Park $9,450 $1,130

Potters House Hurstville Christmas Carol $3,000 $612

Park Road Anglican Church Community Christmas Carols $1,000 NIL

Greek Orthodox Parish and $139 Community of Kogarah Christmas Carols $2,574 Kogarah Community ServicesDRAFT One Billion Rising $0.00 $687 Bard on the Beach at Carss $612 Bard on the Beach Bush Park $0.00

Peakhurst United Women in Football Pink Ribbon Gala Day $76 St George Football Association and Girls Clinic NIL

St George Local Business

Precedent Productions Awards $10,000

St George Hospital and Health St George Hospital COVID-19 NIL Service Staff Awards $600

Police Association of NSW 100th Anniversary of Police $550 NIL

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 242 News Publication

TOTAL $64,849 $28,577

Heritage Building Grants The Heritage Building Grants program aims to encourage the retention and maintenance of properties that have heritage significance, and promote and celebrate the area’s local heritage. Each year, owners of heritage listed buildings in Hurstville LEP 1994, Hurstville LEP 2012, and Kogarah LEP 2012 are invited to apply for financial assistance for specific restoration or conservation works on their property. For 2019-20, the invitation was extended to those who own Contributory Items in Council’s three Heritage Conservation Areas (Penshurst, Kogarah South, and O’Briens Estate). This is due to requests for funding from owners of Contributory Items since the commencement of the program. A total of 74 applications were received, which comprised 20 Heritage Items and 54 Contributory items in the Heritage Conservation Areas. A total of 39 applications were supported and recommended for grant funding, which includes 11 Heritage Items and 28 Contributory Items. This came to a total amount of $61,241.50. While this figure exceeds the total budget allocated ($50,000) Council received a grant from the Office of Environment and Heritage for $6,250 (excluding GST) to go towards local heritage building grant programs. In addition, not all applicants contacted Council to accept their offer. Ordinarily, each applicant has until the end of the financial year to complete the works and submit their receipts for Council’s review. However, due to COVID-19, Council extended the program to 30 November 2020. For 2019/20, Council reimbursed $16,916.50 with a further $4,000 reimbursed since 1 July 2020. A number of reimbursements are expected prior to 30 November 2020.

Recipient Address Suburb Grant Amount

Mrs Monica Moore 36 Lloyd Street Oatley $3,000

Ms L M Ma and Mr D 59 Pacific Avenue Penshurst $1,500 Ma DRAFT Mr K Beauman 60 Lansdowne Street Penshurst $1,000

Ms J Cannell 19 Greenbank Street Hurstville $1,500

S Jamal and A G Howie 222 Connells Pt Road Connells Point $2,000

C A Butler and M L 14 Garden Street Kogarah $1,175 Vane-Tempest-Stewart

Mrs J C O’Sullivan and 23 Lansdowne Street Penshurst $1,500 Mr T J O’Sullivan

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 243 Ms J A Hurley and Mr P 106 Penshurst Street Penshurst $742.50 A Duffy

L J Jiang and J Li 12 Bowns Road Kogarah $1,500

Mr B R Harvey and Mrs 25 Greenbank Street Hurstville $1,000 A T Harvey

Mrs A E Walker and Mr 58 Railway Parade Penshurst $1,000 D G Walker

Mrs W Terlecki and Mr 65 Laycock Road Penshurst $500 B P Terlecki

Mr H McMaster and 4 Maher Street Hurstville $499 Mrs N McMaster

Mr Stephen Elliott 18 Denison Street Penshurst $1,000

Belle Property 2 Regent Street Kogarah $3000

Total $20,917

Heritage Publication Grants No Heritage Publication Grants were awarded in 2019/20.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – ADDITIONAL STATUTORY INFORMATION 244 08 –Financial Information

Chapter 8: Financial information

This section contains a financial summary from our Chief Financial Officer and our Audited Financial Statements for the year ended 30 June 2020.

DRAFT

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – FINANCIAL INFORMATION Page 245 2019/20 Financial Summary The Georges River community, along with the rest of Australia, faced extraordinary challenges in the last quarter of 2019/20. The results of 2019/20 illustrate that Council continued to deliver high service standards and key community infrastructure during the pandemic. Key infrastructure projects included:

Roads (new and upgraded) $4,802,528

Playground improvements $3,417,151

Footpath improvements $1,933,416

Community buildings and facilities $16,965,250

Library resources $989,428

Corporate systems and technology $356,090

Environmental and sustainability initiatives $3,845,190

Neighbourhood centre improvements $920,063

New and improved parks $452,213

Other land and buildings $4,924,549

Public amenities $731,053

Sports fields and facilities $9,799,307

Traffic/pedestrian facilities $712,984

Drainage $2,058,282

Plant and equipment $2,956,811

With the focus on construction of new assets, Councils Buildings and infrastructure renewals ratio dropped below the Office of Local Governments Benchmark of greater than 100%, with renewal at 83 per cent, in comparison to the prior period of 104 per cent. Whilst Council continues to experience operating deficits, the financial impact of COVID-19 was mitigated to reduce the scale on Council’s financial result. This approach has been key in Council adopting and DRAFTdelivering an Economic and Social Recovery Plan in 2020/21, to the value of $47 million. The net operating result for Council was a surplus of $15 million for the financial year ended 30 June 2020, which was greater than half the result of the prior year. Excluding grants and contributions for capital purposes, Council’s deficit was $9.5 million, compared to a deficit of $3.3 million in previous years.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – FINANCIAL INFORMATION 246 Net Operating Result Income Statement $'000 Total income 162,686 Total operating expenses 147,968 Net operating result for the period – surplus/ (deficit) 14,718 Net operating result for year before grants and contributions provided for (9,484) capital purposes

The impact of COVID-19 on the financial results equated to an unfavourable variance of $3 million from the original adopted budget. The closure of facilities and services such as the Hurstville Aquatic Leisure Centre and Netstrata Jubilee Stadium had an adverse impact on revenues. The COVID-19 also caused a downturn in the commercial property portfolio due to tenant rental relief, higher than expected Childcare vacancy rates and interest on investments reduction due to the historical low cash rate. The COVID-19 pandemic related financial difficulty experienced by many ratepayers led to a higher than normal level of outstanding collections for the financial year. Outstanding rates collections finished at 4.26 per cent compared to last year’s result of 3.07 per cent. This was mitigated by supporting ratepayers with flexible interest free payment arrangements. Our cash and investments decreased from $167 million at 30 June 2019 to $145 million at 30 June 2020, largely due to the extensive capital works program and drop in cash receipts in the last quarter. Council will continue to generate reasonable returns from the investment of cash resources, although on a reducing scale over the next few years due to the projected expenditure of funds, the lowering of interest rates in the market and maturing higher rate term deposits that are being reinvested at lower rates. As highlighted over the past few years in the Long Term Financial Plan, the Operating Performance Ratio, a local government industry performance indicator, is under benchmark, which means Council does not generate sufficient operating income to cover operating expenditure. The consideration of a special rate variation has proceeded into 2020/21, to increase Council’s rate income and retain the expiring $2.3 million special rate variation from the former Hurstville Council. As highlighted in the results,DRAFT the current operating results are unsustainable in that without a rate increase, service reductions would be required.

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Glossary of terms and acronyms

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GLOSSARY OF TERMS Page 248 Glossary of terms and acronymns

Advocacy Proactively communicating to support a recommendation of a cause or policy. ARA Australasian Reporting Awards. Asset An item of property regarded as having value and available to meet debts, commitments, or legacies. Asset management Managing the maintenance of Council assets and development of new assets to ensure they meet community needs and expectations. Asset Management Plan A plan for managing the ongoing maintenance of existing Council assets and development of new assets to ensure they meet community needs and expectations now and into the future. Audit A systematic and independent examination of books, accounts, statutory records and documents of an organisation to ascertain if financial and non-financial disclosures present a true and fair view. Capital expenditure Funds spent by a business or organisation on acquiring or maintaining fixed assets, such as land, buildings and equipment. Capital works program A Council program of works which prioritises construction of necessary infrastructure to support the development of the region. CBD Central business district. Community engagement Consultative practice that enables the community to participate in Council’s decision-making processes. Community land Land controlled under an adopted Plan of Management and must be kept for community use only. Community Strategic Plan Part of a suite of documentsDRAFT that include the Delivery Program and Operational Plan, which outlines Council’s key actions over the next three years and budget, fees and charges and the Resourcing Strategy. Councillors Democratically elected by the residents and ratepayers of Georges River LGA who set strategic direction for the organisation, monitor organisational performance, liaise with stakeholders and ensure operational compliance. Crown land Land owned by the NSW Government and managed by Council.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GLOSSARY OF TERMS 249 DA Development application. Delivery Program How we will achieve the goals and strategies of our Community Strategic Plan. Development Control Plan (DCP) Policy statements and more detail beyond the provisions in a LEP and serves to further guide development decisions across the LGA. EEO Equal Employment Opportunity. EOI Expression of Interest. External audit An audit undertaken by an external provider of the financial records and financial statements of a company. Financial year The period from 1 July 2019 to 30 June 2020 for this annual report. FTE Full time equivalent. GIPA The Government Information (Public Access) Act 2009 which replaced Freedom of Information legislation Governance The way rules, norms and actions are structured, sustained, regulated and held accountable. Greater Sydney Commission Coordinates and aligns the planning that will shape the future of Greater Sydney. Independent Pricing and Regulatory Tribunal of NSW (IPART) The tribunal sets the local government rate peg and assesses applications for special rate variations and council contribution plans. Infrastructure The basic facilities, services and installations needed for the functioning of a community or society such as roads, bridges, drainage,DRAFT water, and sewerage. Integrated planning and reporting Gives local councils a framework for establishing local priorities and to link this information to operational functions. Level of service A defined service quality for an activity or service area against which service performance may be measured. Leverage Ratio proportion of debts compared to equity/capital.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GLOSSARY OF TERMS 250 LGA Local Government Area. Local Environmental Plan (LEP) An environmental planning instrument that contains legally binding provisions relating to development. LPP Local Planning Panel Long Term Financial Plan Projects financial forecasts for Council for at least 10 years and is updated annually as part of the development of the Operational Plan. Master plan A dynamic long-term planning document that provides a conceptual layout to guide future growth. Objective A specific, measurable condition that must be attained in order to accomplish a particular program goal. Office of Local Government (OLG) Responsible for local government across NSW and the key adviser to the NSW Government on local government matters. Operational Plan (OP) An annual plan that provides details of projects and activities for one year of the Delivery Program with a detailed annual budget and fees and charges. Operating surplus Shows whether Council has the ability to cover its operating costs from operating revenues. Performance measures A measure that assists in the assessment of overall performance towards the community’s long-term objectives and lets us know if we are heading in the right direction. Performance reporting A program promoting Council transparency, accountability and performance. Pillar A theme that is important to the community and included in our Community Strategic Plan Plan of Management A document which regulatesDRAFT the use and management of community land such as parks and reserves. Procurement The process of finding and agreeing to terms and acquiring goods services or works from an external source. Resourcing Strategy A critical link when translating strategic objectives into actions. Risk management Minimising the incidence of injury, damage, or loss to persons or property and to the good reputation of Council.

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – GLOSSARY OF TERMS 251 Southern Sydney Regional Organisation of Councils (SSROC) Eleven councils spanning Sydney’s southern and eastern suburbs, CBD and inner west. SRV Special Rate Variation. Stakeholder An individual or group with a particular interest in a project or action. Sustainability The ability to be maintained at a certain rate or level. Sustainable development Meets the needs of the present without compromising the ability of future generations to meet their own needs. Stormwater management Charge to manage the quantity and/or quality of stormwater that flows off land and includes a service to manage the re-use of stormwater for any purpose. TMAP Transport Management and Accessibility Plan Values Underlying attitudes that influence decisions and actions to maximise an organisation’s performance. Vision Statement of direction that articulates the aspirations of the community and serves as a guide to all those who contribute to it. Voluntary Planning Agreement (VPA) An agreement entered into by a planning authority and a developer where the developer agrees to provide or fund public amenities and public services, transport or other infrastructure. Ward A local authority area, typically used for electoral purposes. Work Health and Safety The discipline concerned with protecting the health and safety of all stakeholders in the workplace from exposure to hazards andDRAFT risks resulting from work activities.

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Index

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – INDEX Page 253 Index

Accessibility Active and Accessible Places and Spaces A Diverse and Productive Economy A Harmonious and Proud Community with Strong Social Services and Infrastructure A Protected Environment and Green Open Spaces Awards and Recognition Bushland Management Challenges in 2019/20 Children’s services Community Events Community Grants Committees Community Strategic Plan Companion Animals Corporate values Councillors Cultural Experiences and facilities Customer Service Delivery Program Diversity and Inclusion Plan Economic development Elections Energy Management Equal Employment Opportunity (EEO) Events Financial Reporting General Manager’s ReportDRAFT General purpose financial statements GIPA requests Graffiti management Heritage and conservation Independent Auditor Reports Integrated Planning and Reporting Internal Audit Key achievements 2018/2019

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – INDEX 254 Leadership team Leadership and Transparency Learning and development Library services Major projects Mayor’s message Open space Operational Plan Organisational Structure Parking Partnerships and Collaboration Parks and Playgrounds Pedestrian improvements Population statistics Performance summary 2018/2019 Procurement Quality, Well Planned Development Rates Recycling Regulatory Resourcing Strategy Risk Management Road Safety Seniors programs Senior staff remuneration packages Service improvements Statutory information Stormwater management Swimming pool safety and DRAFTinspections Traffic management Translations Tree management Vision of the community Voluntary Planning Agreements Volunteers Wards Waste management Website

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – INDEX 255 Workforce Work, health and safety Youth programs

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Statutory index

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ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – STATUTORY INDEX Page 257 Statutory Index

Chapter 3: Integrated Planning and Reporting – Pillar 1 Environmental upgrade agreement Stormwater management services Coastal protection services Fisheries Management Act Chapter 3: Integrated Planning and Reporting – Pillar 2 Voluntary Planning Agreements Work carried out on private land Chapter 3: Integrated Planning and Reporting – Pillar 3 Disability Inclusion Action Plan Chapter 3: Integrated Planning and Reporting – Pillar 5 Companion Animals Act Compliance with NSW Carers Act Inspection of Private Swimming Pools Chapter 3: Integrated Planning and Reporting – Pillar 6 Rates and Charges Written Off Special Rate Variation Expenditure Capital Expenditure Reporting Government Information Public Access (GIPA) Public Interest Disclosures Contracts Awarded for Amounts Greater than $150,000 Summary of amounts in relation to Legal Proceedings Chapter 5: Our Organisation Remuneration of Senior Staff Overseas visits representing Council Statement of Activities EEO Management Plan External bodies that exercisesDRAFT functions delegated by council Bodies in which council had controlling interest Bodies in which the Council participated Chapter 6: Governance Councillor Meeting Attendance Councillor Expenses and Provision of Facilities Additional Statutory Information Grant Success Grants Awarded

ANNUAL REPORT 2019/20 GEORGES RIVER COUNCIL – STATUTORY INDEX 258 Section 356 Grants Community Grants Program Micro Grants Doing it Differently Grants Venue Hire Grants Community Facilities Rental Subsidy Donations Sponsorship Heritage Building Grants Heritage Publication Grants

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