CORPORATE PRESENTATION
2020 CORPORATE PRESENTATION
O U R COMPANY OUR COMPANY
KAFKAS, founded in 1975, is the leading company in the electrical equipment, lighting, home & buildings’ automation and energy management solutions’ market in Greece.
The company’s vast experience in the field, its participation in various projects concerning new installations, renovation/upgrading of individual and collective housing, commercial buildings and infrastructure, positions KAFKAS as a reference point for the market and enables the company to play a crucial role in developing the market. CORPORATE PRESENTATION
O U R HISTORY O U R HISTORY
1st 5th STORE STORE
1982 1996 2003
1975 1985 2000 Founding of Relocation of its headquarters at new KAFKAS rd th th 3 privately-owned premises 4 10 STORE STORE STORE
KAFKAS becomes th Switchboard assembly unit th 18 14 market leader STORE acquisition STORE
2010 2006 2004
2007 2005
29th STORE
KAFKAS becomes member th th 55 Extension to Cyprus 65 of the European Fegime STORE Group Redesign of store concept (2nd store) STORE 2013 2015 2018
2012 2014 2016 2019 Founding of Kafkas 2nd Switchboard assembly New Logistics Institute of Training & unit acquisition Center Development 49th 59th STORE STORE CYPRUS
• One Stop Shop 40 Andrea Kariolou, Limassol 4102 • Excellent service for B2Β & Β2C customers
• Personnel of high expertise NICOSIA
LIMASSOL
1Ο STORE HEADQUARTERS 2Ο STORE LOGISTIC CENTER OFFICES LOGISTIC CENTER
2 2.200m² 2.000m² Stores Store Logistic Center Area area CORPORATE PRESENTATION
O U R MISSION O U R MISSION
The role of KAFKAS is to be the connecting link that will manage in an innovative way all the mature technology products of its suppliers, transforming them into affordable solutions for the daily needs of all its customers while offering security, comfort and saving of both resources and energy.
Our mission is to be a reference point for both professionals and end users for all cutting – edge energy saving, functional and security solutions for every venue and application.
We envision a model company admired for its ethos, passion, effectiveness and teamwork. CORPORATE PRESENTATION
O U R VALUES O U R VALUES
ETHOS TEAMWORK
We act with respect and integrity inside We trust our colleagues and we are and outside the company committed to their success
PASSION EFFECTIVENESS We serve our clients We seek continuous improvement in with passion everything we do COMPANY PRESENTATION
O U R PEOPLE O U R PEOPLE
KAFKAS’ staff of high expertise and know how is Employees the company’s main competitive advantage. 2012 2019 498 971 KAFKAS constantly invests in the professional and personal development of its staff through continuous training programs that assist in the enhancement of their skills, talents and know- +95% how in order to provide customers with added value and innovative solutions.
Proof of our commitment to create an excellent work environment is our fifth distinction in the 31.000+ Best Place 2 Work awards. Employee training hours CORPORATE PRESENTATION
O U R RESULTS OUR RESULTS
2018 Sales Turnover Evolution in mil. €
161 150,1 140 133,0 130
120 122,3
110 109,8 100 99,3 90 86,1 80 82,4 75,6 76,1 70 68,3 70,4 60
50
40
30
20
10
0 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Store Deployment
18 21 26 29 31 34 38 45 49 57 61 65 OUR RESULTS
PRODUCT MIX
Specialties and others Industrial material
Information & Communication Luminaires and Technology 7% 5% lamps
11% Switchboards 23%
7% 21% 26%
Cables and wires
Electrical equipment OUR RESULTS
SALES ALLOCATION PER CUSTOMER CATEGORY
Industry
Retail Stores
Buildings & 85% structures 15%
Infrastructure projects
Residences Hotels MAIN KEY FIGURES
600.000 450+ 70.000 71.000+ Customers Suppliers Cases answered by Product references Customer Care annually
98,5% 110.000+ 62 28.800 Service Deliveries annually Trucks for product Presales quotes level deliveries annually
40.000 4.000 10.000 971 E-shop product Switchboards Customer visits daily Employees references produced annually CORPORATE PRESENTATION
O U R COMMERCIAL ACTIVITY O U R COMMERCIAL ACTIVITY
E-shop
Store Network KAFKAS Institute of Training & Development
Switchboard Production Business Activity Development CORPORATE PRESENTATION
O U R STORE NETWORK O U R G R E E K STORE NETWORK
Thessaloniki 3 stores
Kozani Nea Moudania Corfu Ioannina Larisa Nationwide coverage Trikala Ioannina Volos Karditsa Lesvos Agrinio Lamia Chalcis One Stop Shop Oinofyta Kefalonia Patras Corinth 2 stores Attica 28 Stores Zante Argos Tinos Excellent service for B2Β & Β2C customers Pyrgos Mykonos Tripoli Paros Kos Kalamata Sparti Santorini Personnel of high expertise Rhodes
Rethimno Chania Heraklion Technical support specialists at selected points of sale Malia Ag.Nikolaos
65 58.672m² 8.500 589 Stores all over Store surface Invoices/receipts daily Sales Greece area representatives O U R STORE NETWORK
STORE CONCEPT
The innovative, open-space store concept combines the self-service customer experience with the physical presence of sales representatives providing advice and assistance.
KAFKAS’ new store concept upgrades the customer experience as it facilitates the purchasing decision process through the reduction of waiting time during peak hours and the aesthetical and technological approach which transforms a routine purchasing process into a unique experience. O U R Ε SHOP
KAFKAS’ e-shop serves both professionals and end users via a user-friendly platform.
It saves time for the B2B customers and meets the needs of customers located in geographical areas where KAFKAS has no physical presence. 71.000+ Product references CORPORATE PRESENTATION
BUSINESS DEVELOPMENT BUSINESS DEVELOPMENT
Vertical markets Account Teams for Monitoring and Managers supporting vertical markets- Hospitality, Team of sales Industry & Public Sector representatives managing large scale customers
ICT department
Project Team Supports large scale projects through 3 stages: specification, implementation and after sales service
Lighting department O U R LIGHTING DEPARTMENT
The specialized Lighting department designs and implements holistic lighting solutions. The main axes of which are aesthetic excellence, functionality, ease of installation, use and maintenance.
With in-depth knowledge of technology and trends the Lighting department proposes the optimum solution for the specific needs of each project.
At the same time, KAFKAS offers a financing plan for businesses aiming at lighting upgrades for energy saving purposes.
Financing plan for businesses: 300+ Energy saving in lighting applications Large scale projects during the >60% last 3 years O U R ICT DEPARTMENT
The specialized ICT department supports the design and implementation of unified solutions of physical infrastructure for building facilities and data centers.
It provides added value in the market by keeping informed all interested parties about new standards, trends and requirements of new and future network technology.
Strategic partnership with Panduit 55 providing support at all levels of Large scale projects during engagement the last 3 years V E R T I C A L MARKETS
INDUSTRY HOSPITALITY
The company’s objectives in the Industry The company’s objectives in the Hospitality sector sector are to cover the needs for are to maximize investment efficiency, reduce maintenance and repairs (MRO) of operational costs and to provide environmental production lines in order to secure their friendly solutions. uninterrupted operation, as well as the construction of new production units. Whether it is a new or existing business, KAFKAS provides solutions for the proper construction / The main focus is to increase energy maintenance of facilities, with maximum safety and efficiency of industrial installations and comfort, while saving resources. energy savings.
KAFKAS develops the optimum techno- 300+ economic solution, adding value to the Large scale projects during installation. the last 3 years CORPORATE PRESENTATION
O U R PRODUCTION ACTIVITY OUR PRODUCTION ACTIVITY
The 2 Switchboard production units in Athens and Thessaloniki design and produce low and medium voltage switchboards according to each project’s particular specifications.
The supply of cabinets and materials placed on the switchboard is made by the world's largest electrical equipment manufacturers.
Series and type Licensed Partner for the 4.000 200+ IEC61439 production of medium switchboards Large scale tests-declaration of voltage switchboards by produced projects conformity CE Schneider Electric & ABB annually CORPORATE PRESENTATION
KAFKAS INSTITUTE OF TRAINING & DEVELOPMENT KAFKAS INSTITUTE OF TRAINING&DEVELOPMENT
8 Years of operation Kafkas Institute of Training & Development, as a certified Level 2 Lifelong Learning Center, it is a meeting 6 point for professionals in the industry, Certified seminars by offering knowledge and skills to everyone international institutions interested in a wide range of specialized training programs. 7.200 Trainees It is addressed to: Professional Electricians, Engineers, Architects, Manufacturers, Conservators, Students, Executives, etc. 380 Educational programs CORPORATE PRESENTATION
O U R PARTNERS OUR PARTNERS OUR PARTNERS OUR PARTNERS CORPORATE PRESENTATION
O U R CUSTOMERS OUR CUSTOMERS CORPORATE PRESENTATION
O U R PARTNERSHIPS ALLIANCES O U R PARTNERSHIPS ALLIANCES
Since 2002, KAFKAS is a member of FEGIME the 19 pan-European group of electrical equipment trading countries companies. 250+ The FEGIME Group aims to establish strong members / companies relationships among its members with leading suppliers and encourages the exchange of best 1.300+ practices among its member companies. Points of sale concerning electrical equipment / members
As a member of FEGIME, KAFKAS actively participates in the European industry activities and is the first to bring international developments and trends to Greece, offering added value to its customers. CORPORATE PRESENTATION
O U R DISTINCTIONS OUR DISTINCTIONS
ISO 9001:2008 | ISO 14001:2004 | OHSAS 18001:2007 / ΕΛΟΤ 1801:2008 OUR DISTINCTIONS
For the fifth time, KAFKAS was awarded as one of the top ten companies with the best work environment in Greece , in the context of the research Best Workplaces 2019 conducted by the Great Place to Work® Institute Hellas.
This distinction confirms the development of mutual trust between the company’s management and its employees, based on respect, open communication, understanding, consistency and honesty. CORPORATE PRESENTATION
OUR CORPORATE SOCIAL RESPONSIBILITY O U R CORPORATE SOCIAL RESPONSIBILITY
CSR is one of the pillars of our strategy and focuses on 3 axes “Society - Employees – Environment”.
Member The company implements throughout Greece a major of CSR CSR program renovating schools. The aim of the Hellas program is to provide schools located in remote areas, or lacking in equipment with high- end educational & Supporter of operational means. In addition to this, the company’s UN Global cooperation with a non-profit organization helping Compact children, the foundation of KAFKAS blood bank for company employees and the recycling of batteries and lamps taking place in all of our stores and premises are only a few initiatives that our company has adopted in the context of its responsibility and respect to the society, our staff and the environment.