Feb 2 8 2007 Archives

Total Page:16

File Type:pdf, Size:1020Kb

Feb 2 8 2007 Archives The Value of Automated Fare Collection Data for Transit Planning: An Example of Rail Transit OD Matrix Estimation By Fabio Gordillo Bachelor of Science in Industrial Engineering, Universidad de los Andes (1999) Submitted to the Engineering Systems Division and the Department of Civil and Environmental Engineering in Partial Fulfillment of the Requirements for the degrees of Master of Science in Technology and Policy and Master of Science in Transportation at the Massachusetts Institute of Technology September 2006 © 2006 Massachusetts Institute of Technology All Rights Reserved Signature of Author .......... ................ ......... Technology and Policy Program, fngineering Systems Division And Civil and Environmental Engineering July 21, 2006 Certified by ............................... .. ..... .................. Nigel H.M. Wilson Professor of Civil and Environmental Engineering Chairman, Master of Science in Transportation Thesis Supervisor 1-0. .1 Accepted by................................................. ... ... •. t Ie e-V Chairman, Departminlal Committee for Graduate Students A ccepted by ............................................ ......... 1.-'..... F n ...... ........ Dava J. Newman Professor of Aeronautics and Astrona itcs and Engineering Systems MASSACHUSE• TS INSTmTE Director, Te hnology and Policy Program OF TECHNOLOGY FEB 2 8 2007 ARCHIVES LISRARIES The Value of Automated Fare Collection Data for Transit Planning: An Example of Rail Transit OD Matrix Estimation By Fabio Gordillo Submitted to the Engineering Systems Division and the Department of Civil and Environmental Engineering on July 21, 2006 in Partial Fulfillment of the Requirements for the degrees of Master of Science in Technology and Policy and Master of Science in Transportation at the Massachusetts Institute of Technology. Abstract: Traditionally, transit agencies across the world have relied on traveler surveys and manual counts to inform many of their service and operations planning decisions. Today, many agencies can add to their existing planning toolbox the data obtained from new Automated Fare Collection (AFC) technologies. By adding this dataset, transit agencies can boost their analytical capabilities and deal with some planning questions that they previously could not easily address. In fact, while with surveys and manual counts transit agencies were able to form a reasonable snapshot of existing demand on their transit system, with accurate AFC data, planners should be able to get a detailed, continuous and accurate vision of the travel behavior of their customers, at a fraction of the prior cost. Nevertheless, there are some technical and operational issues that can affect the quality of AFC data that must be addressed before the new dataset can be fully integrated into the planning process of transit agencies. This research begins to explore these issues in general as well as in the context of the transit system serving London in the United Kingdom. In particular, it identifies bias in the AFC entry and exit data and develops a methodology for building an unbiased estimate of existing travel patterns on the London Underground. The outcome of the research is a methodology to build unbiased estimates of existing travel patterns. The use of this methodology presents two main advantages over the existing survey methods: (i) the resulting estimate corrects the bias in the Oyster dataset and better reflects existing travel patterns than the traditional survey-based methodology and (ii) the methodology should be easy to replicate, offering planners the capability to build origin - destination matrices specific to different time periods, days of week and seasons of the year. The availability of this large set of origin - destination matrices should enable planners to keep track of changes in travel patterns and tackle many planning questions that they could not easily address before. Thesis Supervisor: Nigel H.M. Wilson Title: Professor of Civil and Environmental Engineering Acknowledgement Nigel Wilson with the collaboration of John Attanucci, provided all that I came looking for at MIT. Working with them has been an intellectual and personal challenge that made these two years of my life an intense and rich learning experience. I am very grateful for their dedicated and savvy advice. I would also like to thank many people at Transport for London who provided data and advice to make this research possible. In particular, I would like to thank Geoffrey Maunder, Peter Svensson, Mike Collop, Will Judge, Lauren Sager Weinstein and all the people working at Prestige and at the London Underground. Finally, thanks to Catalina, my family and my friends. They have provided the unconditional love, which gives me strength and motivation to be persistent and work hard to give something back to the world. In praise of all that they represent, I would like to dedicate this thesis to the future generation, to my dear nephew, Antonio. Contents LIST O F FIGURES .......................................................................................... ............................................. LIST O F TA BLES ................................................................................................. ....................................... 7 CHAPTER ONE: INTRODUCTION ......................................................... ............................................. 8 1.1 OVERVIEW OF AFC SYSTEMS ...... .............. .... ...................................... 8 1.2 RIDERSHIP ESTIMATES ...................................................... 10.............10 1.3 RESEARCH O BJEC'TIVES ................................................................... ....................... 11 1.4 VALUE OF IMPROVED ORIGIN-DESTINATION LEVEL ESTIMATIONS......................... .......................... 12 1.4.1. SERVICE PLANNING ................................................................ 13 1.4.2. FARE POLICY ................................................................................ 16 1.4.3. SYSTEM PERFORMANCE ............................................................................. 17 1.5. DIFFERENT SYSTEMS, DIFFERENT APPROACHES .............................................. 18 1.6 INSTITUTIONAL ORGANIZATION OF TRANSPORT IN LONDON ................................................20 1.7 THESIS ORGANIZATION ................................................................... 21 CHAPTER TWO: BACKGROUND INFORMATION: AFC SYSTEM AND SURVEY DATA IN THE LONDON UNDERGROUND .................................................................................................................22 2.1 O VERVIEW OF TRANSIT IN LONDON .................................................................. 22 2.2 OVERVIEW OF LONDON AFC SYSTEM ...................................................................... 24 2.2.1 FARE COLLECTION ON BUSES ................................................................................................. 26 2.2.2 FARE COLLECTION ON THE LONDON UNDERGROUND ......................................................... 27 2.2.3 FARE COLLECTION ON NATIONAL RAIL ........ ....................................... 29 2.2.4 FA RE C OLLECTION ON THE D L R ....................................................................................................... 3 1 2.2.5 FARE COLLECTION ON TRAMLINK........................... ............................... ........................ 32 2.2.6 TRANSACTIONAL DATA SUMMARY .............................................................. 32 2.2.7 PERSONAL DATA ............................................................................ 33 2.2.8 CENTRAL DATA SYSTEM ......................................... ........................................... 34 2.3 OVERVIEW OF OD ESTIMATION AT THE LONDON UNDERGROUND ........................................36 2.3.1 DESCRIPTION OF THE RODS PROCESS ................. ................................ 38 2.3.2 ASSESSMENTOF RODS ............................................................ ...........44 CHAPTER THREE: INTEGRATING AFC DATA AND SURVEY DATA: ESTIMATING THE ORIGIN-DESTINATION MATRIX FOR THE UNDERGROUND ..................................... .... 47 3.1 OVERVIEW OF OYSTER ORIGIN-DESTINATION DATA ............................................................ 47 3.2 METHODOLOGY FOR ESTIMATING THE OD MATRIX ............................. ............................. 50 3.2.1 ESTIMATING STATION ENTRIES AND EXITS ......................................................... ........................ 51 3.2.2 ESTIMATION OF EXPANSION FACTORS ................................................ 60 3.2.3 Row-COLUMN BALANCING .............................................................. 68 3.3 ANALYSI OF RESULTS ................................ .................................................................. 69 CHAPTER FOUR: CONCLUSIONS ......................................................................................................... 73 4.1 OVERVIEW OF RESEARCH FINDINGS ..............................................................73 4.2 LIMITATIONS AND CHALLENGES.......................................................75 4.3 FUTURE R ESEA RCH D IRECTIO NS .......................................................................................................... 76 BIBLIO G R A PHY .............................................................................................................................................. 79 APPENDIX A - CLASSIFICATION OF UNDERGROUND STATIONS .............................................
Recommended publications
  • Investigation Into Reliability of the Jubilee Line
    Investigation into Reliability: London Underground Jubilee Line An Interactive Qualifying Project submitted to the Faculty of WORCESTER POLYTECHNIC INSTITUTE in partial fulfilment of the requirements for the degree of Bachelor of Science By Jack Arnis Agolli Marianna Bailey Errando Berwin Jayapurna Yiannis Kaparos Date: 26 April 2017 Report Submitted to: Malcolm Dobell CPC Project Services Professors Rosenstock and Hall-Phillips Worcester Polytechnic Institute This report represents work of WPI undergraduate students submitted to the faculty as evidence of a degree requirement. WPI routinely publishes these reports on its web site without editorial or peer review. For more information about the projects program at WPI, see http://www.wpi.edu/Academics/Projects. Abstract Metro systems are often faced with reliability issues; specifically pertaining to safety, accessibility, train punctuality, and stopping accuracy. The project goal was to assess the reliability of the London Underground’s Jubilee Line and the systems implemented during the Jubilee Line extension. The team achieved this by interviewing train drivers and Transport for London employees, surveying passengers, validating the stopping accuracy of the trains, measuring dwell times, observing accessibility and passenger behavior on platforms with Platform Edge Doors, and overall train performance patterns. ii Acknowledgements We would currently like to thank everyone who helped us complete this project. Specifically we would like to thank our sponsor Malcolm Dobell for his encouragement, expert advice, and enthusiasm throughout the course of the project. We would also like to thank our contacts at CPC Project Services, Gareth Davies and Mehmet Narin, for their constant support, advice, and resources provided during the project.
    [Show full text]
  • Driven to Distraction
    Driven to distraction Making London’s buses safer Transport Committee July 2017 Holding the Mayor to account and investigating issues that matter to Londoners Transport Committee Members Keith Prince AM David Kurten AM (Chair) UKIP Conservative Caroline Pidgeon Joanne MBE AM McCartney AM (Deputy Chair) Labour Liberal Democrat Steve O’Connell Shaun Bailey AM AM Conservative Conservative Caroline Russell Tom Copley AM AM Labour Green Florence Eshalomi Navin Shah AM AM Labour Labour The Transport Committee holds the Mayor and Transport for London to account for their work delivering the capital’s transport network. The committee examines all aspects of the transport network and presses for improvements on behalf of Londoners. Contact Georgina Wells, Assistant Scrutiny Manager Email: [email protected] Contact: 020 7983 4000 Follow us: @LondonAssembly #AssemblyTransport facebook.com/london.assembly Contents Foreword ........................................................................... 4 Summary ............................................................................ 6 Recommendations ............................................................. 9 1. Introduction ............................................................. 12 2. Incentivising safety .................................................. 15 3. Under pressure ........................................................ 22 4. Driver training .......................................................... 31 5. Vehicle safety..........................................................
    [Show full text]
  • London Electric Vehicle Infrastructure Delivery Plan Supported by the Mayor’S Electric Vehicle Infrastructure June 2019 Taskforce Contents
    London electric vehicle infrastructure delivery plan Supported by The Mayor’s Electric Vehicle Infrastructure June 2019 Taskforce Contents Mayor’s foreword 4 The delivery plan 4.1 Challenges Executive summary 4.2 Guiding principles 1 Introduction and aims 4.3 Defining what is needed 1.1 Introduction 5 What can we do to make 1.2 Supporting policies this happen? towards zero emission 5.1 Facilitate smoother installation 1.3 What London is already and match supply with demand doing to support EV charging infrastructure 5.2 Reduce energy barriers 1.4 The Mayor’s EV 5.3 Share knowledge and maximise Infrastructure Taskforce potential of legislation 2 The current situation 5.4 Charter of commitments in London Glossary 2.1 Electric vehicles 2.2 Charging infrastructure Appendix A – Detailed modelling assumptions and approach 2.3 User experience Appendix B – Principal author: Zero 3 User needs Carbon Futures 3.1 Understanding charging needs 3.2 Modelling potential demand to 2025 we must move away from petrol and There’s no shying away from the fact diesel cars, and towards electric and that expanding our public charge hydrogen vehicles. Bringing about this points will be challenging. London’s sea change won’t be easy, but with land is always in high demand, our the right political will and ambition I’m streets are often narrow and we have confident we can pull it off. to work with 35 different planning authorities. But we know there is a I’m proud that London is one of real appetite to cut harmful emissions the first major cities in the world and propel London towards a greener to publish a detailed and future.
    [Show full text]
  • REDBRIDGE PHARMACIES August Bank Holiday Pharmacy Trading Name Address1 Address2 Postcode Tel No POLYSYSTEM WARD OPEN CLOSED
    REDBRIDGE PHARMACIES August Bank Holiday Pharmacy Trading Name Address1 Address2 PostCode Tel No POLYSYSTEM WARD OPEN CLOSED ALLANS CHEMIST 1207 High Road CHADWELL HEATH RM6 4AL 020 8598 8815 SEVEN KINGS CHADWELL CLOSED ALLENS PHARMACY 19 Electric Parade GEORGE LANE E18 2LY 020 8989 3353 WANSTEAD CHURCH END BEEHIVE PHARMACY 8 Beehive Lane GANTS HILL IG1 3RD 020 8554 3560 CRANBROOK CRANBROOK 09:00 16:00 BOOTS THE CHEMISTS LTD 177-185 High Road ILFORD IG1 1DG 020 8553 2116 LOXFORD CLEMENTSWOOD BOOTS THE CHEMISTS LTD 39 High Street BARKINGSIDE IG6 2AD 020 8550 2743 FAIRLOP FULLWELL BOOTS THE CHEMISTS LTD 117-119 High Road ILFORD IG1 1DE 020 8553 0607 LOXFORD CLEMENTSWOOD BOOTS THE CHEMISTS LTD 172 George Lane South Woodford E18 1AY 020 8989 2274 WANSTEAD CHURCH END CLOSED BOOTS THE CHEMISTS LTD 169 Manford Way Hainault IG7 4DN 020 8500 4570 FAIRLOP HAINAULT BOOTS THE CHEMISTS LTD 59-61 High Street Wanstead E11 2AE 020 8989 0511 WANSTEAD SNARESBROOK BORNO CHEMISTS LTD 69 Perrymans Farm Road BARKINGSIDE IG2 7LT 020 8554 3428 SEVEN KINGS ALDBOROUGH BORNO CHEMISTS LTD 15 Broadway Market Barkingside IG6 2JU 020 8500 6714 FAIRLOP FULLWELL BRITANNIA PHARMACY 53 Green Lane ILFORD IG1 1XG 0208 478 0484 LOXFORD CLEMENTSWOOD BRITANNIA PHARMACY Loxford Polyclinic 417 ILFORD LANE IG1 2SN 0208 478 4347 LOXFORD LOXFORD 08:00 20:00 BRITANNIA PHARMACY 414-416 Green Lane SEVEN KINGS IG3 9JX 0208 590 6477 LOXFORD MAYFIELD 10:00 18:00 BRITANNIA PHARMACY 223 Ilford Lane ILFORD IG1 2RZ 020 8478 1756 LOXFORD LOXFORD CLOSED BRITANNIA PHARMACY 265 Aldborough Road
    [Show full text]
  • Cutting Carbon from the London Bus Fleet
    Cutting Carbon from the London Bus Fleet Finn Coyle Environmental Managg(er (Trans port Emissions) TfL Presentation Overview • Environmental Priorities • EiEnvironmen tlItal Impac tfthTfLBFltt of the TfL Bus Fleet • Initiatives to date • Short / Medium term Environmental Strategy • Long Term Environmental Strategy Environmental priorities • Climate Change • Mayor’ s Climate Change Action Plan sets target of 60% CO2 reduction across London by 2025 • Air Quality • EU Limit Values for – Fine particles (PM10) – Nitrogen dioxide (NO2) Calculating the Environmental Impact of the Bus Fleet • TfL developed with Millbrook a ‘real world’ drive cycle based on Route 159 from Brixton to Oxford Street • Every new type of bus is tested to ensure CO2, PM and NOx emissions meet TfL’s requirements • Enables TfL to model the impact of the Bus Fleet on London emissions and predict the impact of interventions 60.00 50.00 40.00 ) 30.00/h mm k ( 20.00eed p S 10.00 0.00 0 200 400 600 800 1000 1200 1400 1600 1800 2000 2200 Test Time (secs) CO2 impact of the bus fleet • 6% of London’s transport CO2 emissions come from buses • Buses are largest contributor to TfL’s CO2 footprint accounting for 31% of emissions • Network consumes 250 million litres of diesel per year • 650,000 tonnes of CO2 emissions produced per annum Millions of Passengers per Day 2008/09 New York Buses (Greater) Paris Buses London/South‐East Trains London Underground London Buses 01234567 Air Quality impact of the bus fleet • Link between air quality and cardio-respiratory health is clear • Air
    [Show full text]
  • East London Development Opportunity Royal Mail Delivery Office
    East London Development Opportunity Royal Mail Delivery Office 49 Marlborough Road, London, E18 1AA g A development opportunity located in South Woodford g Potential for redevelopment to alternative uses, including within the London Borough of Redbridge. residential, subject to the necessary consents. g A 0.043 hectare (0.11 acre) site comprising a two storey g For sale freehold. building with basement. g The property is currently used as a Royal Mail delivery office and is approximately 50m from South Woodford Underground station. Savills 33 Margaret Street London W1G 0JD +44 (0) 207 075 2860 savills.co.uk Location The property is situated on the eastern side of Marlborough Road in South Woodford, a residential suburb of North East London. South Woodford is bound by Barkingside to the east, Woodford to the north, Walthamstow to the west and Snaresbrook to the south. The immediate surrounding area comprises a mixture of office, retail and residential accommodation. The site is located close to the main thoroughfare of George Lane which offers a range of local shops, cafes and restaurants including M&S Simply Food, Sainsbury’s and Waitrose. Epping Forest can be found 1.5 km south west of the site which provides a large area of public open space, woodland and lakes. The site is approximately 50 metres west of South Woodford Underground station which offers Central Line Underground services to Stratford (11 minutes), Liverpool Street (20 minutes) and Oxford Circus (30 minutes) (source: TFL). The area is well connected to the bus network providing services to Ilford and Woodford to the north and east, and Leyton, Walthamstow and Tottenham to the south and west.
    [Show full text]
  • Travel in London, Report 3 I
    Transport for London Transport for London for Transport Travel in London Report 3 Travel in London Report 3 MAYOR OF LONDON Transport for London ©Transport for London 2010 All rights reserved. Reproduction permitted for research, private study and internal circulation within an organisation. Extracts may be reproduced provided the source is acknowledged. Disclaimer This publication is intended to provide accurate information. However, TfL and the authors accept no liability or responsibility for any errors or omissions or for any damage or loss arising from use of the information provided. Overview .......................................................................................................... 1 1. Introduction ........................................................................................ 27 1.1 Travel in London report 3 ............................................................................ 27 1.2 The Mayor of London’s transport strategy .................................................. 27 1.3 The monitoring regime for the Mayor’s Transport Strategy ......................... 28 1.4 The MTS Strategic Outcome Indicators ....................................................... 28 1.5 Treatment of MTS Strategic Outcome Indicators in this report ................... 31 1.6 Relationship to other Transport for London (TfL) and Greater London Authority (GLA) Group publications ............................................................ 32 1.7 Contents of this report ..............................................................................
    [Show full text]
  • Planning & Regeneration Framework
    Planning & Regeneration Framework 2006 - 2016 Foreword Contents Setting the Scene 02 This Planning and Regeneration Framework sets out the Council’s Regional Context 04 strategy for delivering economic, social and infrastructure London Context 05 improvements across the Borough over the coming decade, and to Redbridge’s Planning Framework 06 implement major regeneration and investment initiatives. Development Opportunities and Major Projects 07 The framework supports the Mayor’s sustainability programme and Ilford Town Centre 08 the Government’s Sustainable Communities agenda by focusing Gants Hill 10 development in existing town centres, improving public transport accessibility and enhancing green open spaces. Hainault 11 Chadwell Heath 12 Housing provision is considered a key focus in order to accommodate predicted growth in the local area and to create mixed and balanced Housing 13 communities throughout the Borough. This will be achieved within Transport and Access 14 the context of conservation of the Borough’s historic neighbourhoods Business Competitiveness 16 and open spaces. Employment and Skills 17 Education 18 Cllr Alan Weinburg Community Safety 19 Leader of the Council Sustainability in the Built Environment 20 London Borough of Redbridge Green Spaces and Biodiversity 21 Roding Valley 22 Leisure, Healthcare and Well-being 26 New homes in Ilford Street works in Gants Hill Redbridge’s green open spaces Growth Renewal Conservation Drivers of Change: Setting the Scene Stratford redevelopment; 2012 Olympics & Paralympics; Redbridge is located in North East London, near Stratford and the Housing demand; 2012 Olympic Park. The Borough is widely regarded as having one Rise of the knowledge economy; of London’s best living environments, thanks to its 1,200 hectares of Education excellence; forest and 600 hectares of high quality green space and parkland.
    [Show full text]
  • A Green Bus for Every Journey
    A Green Bus For Every Journey Case studies showing the range of low emission bus technologies in use throughout the UK European engine Bus operators have invested legislation culminating significant sums of money and in the latest Euro VI requirements has seen committed time and resources the air quality impact of in working through the early new buses dramatically challenges on the path to improve but, to date, carbon emissions have not been successful introduction. addressed in bus legislation. Here in Britain, low carbon Investment has been made in new bus technologies and emission buses have been under refuelling infrastructure, and even routing and scheduling development for two decades or have been reviewed in some cases to allow trials and more, driven by strong Government learning of the most advanced potential solutions. policy. Manufacturers, bus operators A number of large bus operators have shown clear and fuel suppliers are embracing leadership by embedding low carbon emission buses into the change, aware that to maintain their sustainability agenda to drive improvements into the their viability, buses must be amongst environmental performance of their bus fleet. the cleanest and most carbon-efficient vehicles on the road. Almost 4,000 There have, of course, been plenty of hurdles along the Low Carbon Emission Buses (LCEB) are way; early hybrid and electric buses experienced initial now operating across the UK, with 40% of reliability issues like any brand new technology, but buses sold in 2015 meeting the low carbon through open collaboration the technology has rapidly requirements. These buses have saved over advanced and is now achieving similar levels of reliability 55,000 tonnes of greenhouse gas emissions as that employed in gas buses and conventional diesel (GHG) per annum compared with the equivalent buses, with warranties extending and new business number of conventional diesel buses.
    [Show full text]
  • Development Brief for the Gants Hill Area Action Plan Opportunity Sites C, D & E at Eastern Avenue, Gants Hill
    Development Brief for The Gants Hill Area Action Plan Opportunity Sites C, D & E at Eastern Avenue, Gants Hill Planning & Regeneration Adopted February 2014 0 1. Introduction 1.1. This Development Brief is based on a planning assessment of the Opportunity Sites C to E as identified in Map 3 of the Gants Hill Area Action Plan, adopted by the Council in May 2009. These sites are all located on the west section of the Eastern Avenue at Gants Hill, on the southern side of the road, and include: C. Commercial House (406-410 Eastern Ave); D. Montrose House (412-416 Eastern Ave); and E. The Vauxhall Car Showroom (418-420 Eastern Ave). 1.2. The purpose of this Development Brief is to inform prospective developers and the community of the Council’s planning requirements for the development of the above sites; the quality of design expected, and the type of development the Council envisages occurring on these sites. The Brief does not take into account any rights of way, access over the site, or other legal issues that may require resolution prior to development. 2. Site Location and Description 2.1. The Gants Hill Area Action Plan Opportunity sites C, D and E are located on the south-western section of the A12 Eastern Avenue, at Gants Hill district centre, which lies in the southern, central area of the borough. Gants Hill is a district centre and key investment area within Redbridge that has a strong urban environment, and good local public transport services (but with some tall buildings generally removed from the central area of the roundabout).
    [Show full text]
  • Qryrptcontacts Merge Postal
    qryRptContacts_Merge_Postal_Add PLACES OF WORSHIP IN REDBRIDGE Town County Postcode Al Madina Mosque Barking 2 Victoria Rd Barking Essex IG11 8PY Al-Bayan Welfare Centre 57B Green Lane, Ilford IG1 1XG Ilford Essex IG1 1XG All Saint's Church C/o 38 Broomhill Road Goodmayes Ilford Essex IG3 9SJ. All Saint's Church Woodford Wells The Vicarage 4 Inmans Row Woodford Green Essex IG8 0NH All Saint's Church higwell Row The Rectory Romford Road Chigwell Row Essex IG7 4QD Al-Taqwa Mosque 97 Longbridge Road Ilford Essex IG11 8TB Ashurst Drive Baptist Church Ashurst Drive Gants Hill Essex IG2 6QH Barkingside Congregation of Jehovah's Witnessses Kingdom Hall Manford Way Hainault Essex IG7 4DG Barkingside Methodist Fremantle Road Barkingside Ilford Essex IG6 2AZ Brahma Kumaris World Spiritual University 2 Northbrook Road Ilford Essex IG1 3BS Broadmead Baptist Church Chigwell Road Woodford Green Essex IG8 8PD Buckhurst Hill Baptist Church 28 Palmerston Road Buckhurst Hill Essex IG9 5LW Cambridge Park & Hermon Hill Methodist Churches c/o 1 Chester Road Wanstead London E11 2JR Canfield Chapel Canfield Road Woodford Green Essex IG8 8JL Chabad Lubavitch Centre Imperial Chambers 10-17 Woodford Ave Ilford Essex IG2 6JX Chapel of St. Mary & Thomas of Canterbury 48 Ilford Road Ilford Essex IG1 2AT Chigwell & Hainault Synagogue Limes Avenue Limes Farm Estate Chigwell Essex IG7 5NT Church Of Latter Day Saints 46 Ilford Lane Ilford Essex IG1 2JY Church of Our Lady of Assumption (RC) The Presbytery 98 Manford Way Chigwell Essex IG7 4DF City Gates Christian Centre
    [Show full text]
  • View Annual Report
    National Express Group PLC Group National Express National Express Group PLC Annual Report and Accounts 2007 Annual Report and Accounts 2007 Making travel simpler... National Express Group PLC 7 Triton Square London NW1 3HG Tel: +44 (0) 8450 130130 Fax: +44 (0) 20 7506 4320 e-mail: [email protected] www.nationalexpressgroup.com 117 National Express Group PLC Annual Report & Accounts 2007 Glossary AGM Annual General Meeting Combined Code The Combined Code on Corporate Governance published by the Financial Reporting Council ...by CPI Consumer Price Index CR Corporate Responsibility The Company National Express Group PLC DfT Department for Transport working DNA The name for our leadership development strategy EBT Employee Benefit Trust EBITDA Normalised operating profit before depreciation and other non-cash items excluding discontinued operations as one EPS Earnings Per Share – The profit for the year attributable to shareholders, divided by the weighted average number of shares in issue, excluding those held by the Employee Benefit Trust and shares held in treasury which are treated as cancelled. EU European Union The Group The Company and its subsidiaries IFRIC International Financial Reporting Interpretations Committee IFRS International Financial Reporting Standards KPI Key Performance Indicator LTIP Long Term Incentive Plan NXEA National Express East Anglia NXEC National Express East Coast Normalised diluted earnings Earnings per share and excluding the profit or loss on sale of businesses, exceptional profit or loss on the
    [Show full text]