QM001
Difference Between Quality Assurance And Quality Control
February 2011
The summary of discussions at QualityGurus.com
QualityGurus.com QM001
Difference Between Quality Assurance And Quality Control
The summary of discussions at QualityGurus.com
February 2011
What is the difference between Quality Assurance • Quality Control is the process involved within and Quality Control? the system to ensure job management, compe- tence and performance during the manufacturing of the the product or service to ensure it meets the quality plan as designed. 1 ISO 9000 Definitions • Quality Control : “A part of quality management focused on fulfilling quality requirements”. • Quality Control • Quality Assurance : “A part of quality manage- ment focused on providing confidence that quality – What: The activities or techniques used to requirements will be fulfilled.” achieve and maintain the product quality, process and service. – How: Finding & eliminating causes of qual- ity problems through tools & equipment so that customer’s requirements are continu- Other Definitions 2 ally met. • Quality Assurance is defined as “All the planned • Quality Assurance and systematic activities implemented within the quality system that can be demonstrated to pro- – What: Prevention of quality problems vide confidence that a product or service will ful- through planned and systematic activities in- fill requirements for quality”. cluding documentation. • Quality Control is defined as “The operational – How: Establish a good quality management techniques and activities used to fulfill require- system and the assessment of its adequacy & ments for quality”. conformance audit of the operation system & the review of the system itself.
• Quality Assurance is fundamentally focused on • Quality Control just measures and determines planning and documenting those processes to as- the quality level of products or services. It is a sure quality including things such as quality plans process itself. and inspection and test plans • Quality Assurance is a complete system to as- • Quality Control on the other hand is the phys- sure the quality of products or services. It is not ical verification that the product conforms to only a process, but a complete system including these planned arrangements by inspection, mea- also control. It is a way of management. surement etc
Every body doing his QualityGurus.com best is not the answer. It is first necessary Quality Control Quality Assurance that people know what Product Process • Quality Assurance is a system for evaluating to do. ~Out of the Reactive Pro-active Crisis (W.Edwards performance, service, of the quality of a prod- Line Function Staff Function Deming) uct against a system,standard or specified require- ment for customers. Find the defects Prevent the defects Walk through Quality Audit 1 ISO 9000:2005 Quality Management Systems - Fundamentals and Vocabulary Testing Defining Process 2 http://www.qualitygurus.com/courses/mod/forum/discuss.php?d Inspection Selection of tools =1557 Checkpoint Review Trainings
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