July 2008 ROYAL BOROUGH of KENSINGTON & CHELSEA RETAIL and LEISURE NEEDS STUDY CL11416/PW/Spe

Total Page:16

File Type:pdf, Size:1020Kb

July 2008 ROYAL BOROUGH of KENSINGTON & CHELSEA RETAIL and LEISURE NEEDS STUDY CL11416/PW/Spe ROYAL BOROUGH OF KENSINGTON & CHELSEA RETAIL AND LEISURE NEEDS STUDY CL11416/PW/SPe July 2008 Nathaniel Lichfield & Partners Ltd 14 Regent’s Wharf All Saints Street Offices also in: London Cardiff N1 9RL Manchester T 020 7837 4477 Newcastle-upon-Tyne F 020 7837 2277 E [email protected] www.nlpplanning.com CONTENTS 1.0 INTRODUCTION.......................................................................................................... 1 The Study..................................................................................................................... 1 Content of the Report................................................................................................... 1 2.0 OVERVIEW OF RETAIL AND COMMERCIAL LEISURE TRENDS........................... 3 Retail Trends................................................................................................................ 3 Leisure Trends ............................................................................................................. 5 3.0 PLANNING POLICY CONTEXT.................................................................................. 6 National Policy ............................................................................................................. 6 The London Plan........................................................................................................ 13 Sub-Regional Planning Framework ........................................................................... 15 Local Planning Context .............................................................................................. 16 4.0 THE SHOPPING HIERARCHY AND CATCHMENT AREA...................................... 20 Shopping Centres in Kensington & Chelsea and the Surrounding Area.................... 20 Socio-Economic Characteristics within Kensington & Chelsea.................................. 23 5.0 HOUSEHOLD SURVEY ............................................................................................ 27 Survey Structure ........................................................................................................ 27 Food and Grocery Shopping...................................................................................... 28 Non-Food Shopping................................................................................................... 30 Internet Shopping....................................................................................................... 34 Leisure Activities ........................................................................................................ 35 Key Messages from the Household Survey Results.................................................. 37 6.0 TOWN CENTRE VISITORS SURVEY....................................................................... 39 Survey Structure ........................................................................................................ 39 Main Purpose for Visit to Each Centre....................................................................... 39 Intended Visitor Purchases ........................................................................................ 41 Mode of Travel ........................................................................................................... 43 Other Centres Visited................................................................................................. 43 Frequency of Shopping Trips..................................................................................... 45 What Visitors Like about Shopping in Each Centre ................................................... 45 Where Visitors Live .................................................................................................... 49 Key Messages from the On-Street Survey Results.................................................... 49 7.0 KNIGHTSBRIDGE INTERNATIONAL SHOPPING CENTRE................................... 51 Introduction ................................................................................................................ 51 Mix of Uses and Occupier Representation................................................................. 51 Accessibility and Movement....................................................................................... 55 Environmental Quality................................................................................................ 57 Summary of Knightsbridge’s Strengths and Weaknesses ......................................... 59 8.0 KING’S ROAD (EAST) MAJOR SHOPPING CENTRE ............................................ 61 Introduction ................................................................................................................ 61 Mix of Uses and Occupier Representation................................................................. 61 Accessibility and Movement....................................................................................... 65 Environmental Quality................................................................................................ 67 Summary of King’s Road East’s Strengths and Weaknesses.................................... 69 LON2008/R11416 a 9.0 KENSINGTON HIGH STREET MAJOR SHOPPING CENTRE ................................ 71 Introduction ................................................................................................................ 71 Mix of Uses and Occupier Representation................................................................. 71 Accessibility and Movement....................................................................................... 74 Environmental Quality................................................................................................ 76 Summary of Kensington High Street’s Strengths and Weaknesses .......................... 77 10.0 NOTTING HILL GATE DISTRICT SHOPPING CENTRE.......................................... 79 Introduction ................................................................................................................ 79 Mix of Uses and Occupier Representation................................................................. 79 Accessibility and Movement....................................................................................... 82 Environmental Quality................................................................................................ 85 Summary of Notting Hill Gate’s Strengths and Weaknesses..................................... 87 11.0 FULHAM ROAD (WEST) DISTRICT SHOPPING CENTRE ..................................... 88 Introduction ................................................................................................................ 88 Mix of Uses and Occupier Representation................................................................. 88 Accessibility and Movement....................................................................................... 91 Environmental Quality................................................................................................ 93 Summary of Fulham Road West’s Strengths and Weaknesses ................................ 94 12.0 FULHAM ROAD (EAST) DISTRICT SHOPPING CENTRE ...................................... 96 Introduction ................................................................................................................ 96 Mix of Uses and Occupier Representation................................................................. 96 Accessibility and Movement....................................................................................... 99 Environmental Quality.............................................................................................. 102 Summary of Fulham Road East’s Strengths and Weaknesses ............................... 104 13.0 KING’S ROAD (WEST) DISTRICT SHOPPING CENTRE ...................................... 105 Introduction .............................................................................................................. 105 Accessibility and Movement..................................................................................... 108 Environmental Quality.............................................................................................. 110 Summary of King’s Road West’s Strengths and Weaknesses................................. 112 14.0 SOUTH KENSINGTON DISTRICT SHOPPING CENTRE ...................................... 114 Introduction .............................................................................................................. 114 Mix of Uses and Occupier Representation............................................................... 114 Accessibility and Movement..................................................................................... 117 Environmental Quality.............................................................................................. 119 Summary of South Kensington’s Strengths and Weaknesses................................. 121 15.0 EARL’S COURT ROAD DISTRICT CENTRE ......................................................... 123 Introduction .............................................................................................................. 123 Mix of Uses and Occupier Representation............................................................... 123 Accessibility and Movement..................................................................................... 125 Environmental Quality.............................................................................................
Recommended publications
  • London and Middlesex in the 1660S Introduction: the Early Modern
    London and Middlesex in the 1660s Introduction: The early modern metropolis first comes into sharp visual focus in the middle of the seventeenth century, for a number of reasons. Most obviously this is the period when Wenceslas Hollar was depicting the capital and its inhabitants, with views of Covent Garden, the Royal Exchange, London women, his great panoramic view from Milbank to Greenwich, and his vignettes of palaces and country-houses in the environs. His oblique birds-eye map- view of Drury Lane and Covent Garden around 1660 offers an extraordinary level of detail of the streetscape and architectural texture of the area, from great mansions to modest cottages, while the map of the burnt city he issued shortly after the Fire of 1666 preserves a record of the medieval street-plan, dotted with churches and public buildings, as well as giving a glimpse of the unburned areas.1 Although the Fire destroyed most of the historic core of London, the need to rebuild the burnt city generated numerous surveys, plans, and written accounts of individual properties, and stimulated the production of a new and large-scale map of the city in 1676.2 Late-seventeenth-century maps of London included more of the spreading suburbs, east and west, while outer Middlesex was covered in rather less detail by county maps such as that of 1667, published by Richard Blome [Fig. 5]. In addition to the visual representations of mid-seventeenth-century London, a wider range of documentary sources for the city and its people becomes available to the historian.
    [Show full text]
  • Venue Id Venue Name Address 1 City Postcode Venue Type
    Venue_id Venue_name Address_1 City Postcode Venue_type 2012292 Plough 1 Lewis Street Aberaman CF44 6PY Retail - Pub 2011877 Conway Inn 52 Cardiff Street Aberdare CF44 7DG Retail - Pub 2006783 McDonald's - 902 Aberdare Gadlys Link Road ABERDARE CF44 7NT Retail - Fast Food 2009437 Rhoswenallt Inn Werfa Aberdare CF44 0YP Retail - Pub 2011896 Wetherspoons 6 High Street Aberdare CF44 7AA Retail - Pub 2009691 Archibald Simpson 5 Castle Street Aberdeen AB11 5BQ Retail - Pub 2003453 BAA - Aberdeen Aberdeen Airport Aberdeen AB21 7DU Transport - Small Airport 2009128 Britannia Hotel Malcolm Road Aberdeen AB21 9LN Retail - Pub 2014519 First Scot Rail - Aberdeen Guild St Aberdeen AB11 6LX Transport - Local rail station 2009345 Grays Inn Greenfern Road Aberdeen AB16 5PY Retail - Pub 2011456 Liquid Bridge Place Aberdeen AB11 6HZ Retail - Pub 2012139 Lloyds No.1 (Justice Mill) Justice Mill Aberdeen AB11 6DA Retail - Pub 2007205 McDonald's - 1341 Asda Aberdeen Garthdee Road Aberdeen AB10 7BA Retail - Fast Food 2006333 McDonald's - 398 Aberdeen 1 117 Union Street ABERDEEN AB11 6BH Retail - Fast Food 2006524 McDonald's - 618 Bucksburn Inverurie Road ABERDEEN AB21 9LZ Retail - Fast Food 2006561 McDonald's - 663 Bridge Of Don Broadfold Road ABERDEEN AB23 8EE Retail - Fast Food 2010111 Menzies Farburn Terrace Aberdeen AB21 7DW Retail - Pub 2007684 Triplekirks Schoolhill Aberdeen AB12 4RR Retail - Pub 2002538 Swallow Thainstone House Hotel Inverurie Aberdeenshire AB51 5NT Hotels - 4/5 Star Hotel with full coverage 2002546 Swallow Waterside Hotel Fraserburgh
    [Show full text]
  • Future Watch – Setting the Stage for Regeneration
    http://www.architectsdatafile.co.uk/news/future-watch-setting-the-stage-for- regeneration/ Thursday, 30th November 2017 Future Watch – Setting the stage for regeneration Tim Foster With cities’ night time economy being seen as increasingly important in the future, Tim Foster, partner at Foster Wilson Architects, reflects on how theatre design projects that put placemaking at their core can catalyse regeneration. Following the debate around placemaking in recent years it is apparent that the term means many different things to different people. Local community activists believe it is about community participation and the making of places in which people have ownership, while property people believe it is about creating a congenial environment which will attract people to their developments, making them easier to sell or rent for a good return: the reality probably lies somewhere in between. As quoted in a recent article in The Guardian, the US academic Richard Florida – considered to be the guru of placemaking – told the mayors of major American cities in 2002 that attracting ‘hipsters’ to their towns was crucial. “Don’t waste money on stadiums and concert halls, or luring big companies with tax breaks. Instead, make your town a place where hipsters want to be, with a vibrant arts and music scene and a lively cafe culture. Embrace the ‘three T’s’ of technology, talent and tolerance, and the ‘creative class’ will come flocking.” This is really the same cycle that Jane Jacobs described in her seminal work ‘The Death and Life of Great American Cities’, published in 1961, whereby districts fall into decay, the artists move in attracted by the cheap rents, the hipsters and coffee shops follow, the area regenerates, forcing the rents back up and the artists and original residents to move on.
    [Show full text]
  • West End of London Office Property Market Outlook
    September 2011 For professional investors and advisers only West End of London Office Property Market Outlook Mark Callender, Head of Property Research, Schroders By contrast with the pedestrian recovery of the overall UK economy, the West End of London office market has shown a healthy rebound in demand over the past two years. Agents’ figures show that office lettings in the West End of London totalled 3.8 million square feet over the twelve months to June 2011, exactly in line with the long-term average and almost double the trough reached in 2009. Admittedly these figures have to be treated with caution because they ignore the old space which companies vacate when they move, but estimates indicate that net absorption has consistently been positive over the last eight quarters. As a result, the West End vacancy rate has fallen rapidly from a peak of 9.2% in June 2009 to 5.2% in June 2011 (source: Property Market Analysis “PMA”) and is now below our estimate for the equilibrium rate (6.5-7.0%) normally associated with increases in rents. Furthermore, agents’ data on new requirements from tenants searching for office space suggest that there is still significant demand for extra space, particularly from IT, financial and media companies. Figure 1: Take-up of West End Office Space Figure 2: West End Office Vacancy Rate Four quarter rolling average, million sq ft % of total floorspace 1.5 12 10 1.0 8 0.5 6 0.0 4 -0.5 2 -1.0 0 2004 2005 2006 2007 2008 2009 2010 2011 2004 2005 2006 2007 2008 2009 2010 2011 Gross Take-Up Net Absorption Source: PMA, Schroders, July 2011.
    [Show full text]
  • UK Theatre Agreement
    UK Theatre agreement www.writersguild.org.uk The Writers’ Guild of Great Britain is a trade union registered at 134 Tooley Street, London SE1 2TU Agreement between The Theatrical Management Association and The Writers' Guild of Great Britain Theatre Writers' Union Scottish Society of Playwrights to operate from 14th June 1993 1 THIS AGREEMENT is made the 14th day of June 1993 between the Writers' Guild of Great Britain/Theatre Writers' Union/Scottish Society of Playwrights (hereinafter called "the Unions") of the one part and The Theatrical Management Association Limited (hereinafter called "the TMA") of the other part. Scope of Agreement 1. Set forth in a form of Contract attached hereto (hereinafter called "the TMA Agreement Minimum Terms Contract") are the Minimum Terms and Conditions which shall apply in any contract entered into with a Writer (as hereinafter defined) on or after the date hereof by a TMA Member (hereinafter individually called "Manager" and collectively called "the Managers") other than the English Stage Company, the Royal National Theatre and the Royal Shakespeare Theatre (hereinafter collectively called "the TNC Producers") for plays (as hereinafter defined) to be produced by any of the Managers alone or in association with another Manager with Artists engaged under the TMA/Equity Subsidised Repertory Agreement in Theatres in the United Kingdom (excluding Theatres in the West End of London and those controlled by Members of the Federation of Scottish Theatre and by the TNC Producers) including plays produced for children and young people in auditoria under the Manager's auspices, but excluding plays for Theatre-in-Education.
    [Show full text]
  • Seven Dials Guidelines
    Conservation area statement Seven Dials (Covent Garden) 7 Newman Street Street Queen Great akrStreet Parker Theatre London tklyStreet Stukeley New aki Street Macklin Drury Lane This way up for map etro Street Betterton Endell St hrsGardens Shorts Neal Street Theatre Cambridge ala Street Earlham Mercer Street omuhStreet Monmouth Dials page 3 Location Seven page 6 History page 10 Character page 19 Audit Tower Street page 26 Guidelines West Street hfebr Avenue Shaftesbury SEVEN DIALS (Covent Garden) Conservation Area Statement The aim of this Statement is to provide a clear indication of the Council’s approach to the preservation and enhancement of the Seven Dials (Covent Garden) Conservation Area. The Statement is for the use of local residents, community groups, businesses, property owners, architects and developers as an aid to the formulation and design of development proposals and change in the area. The Statement will be used by the Council in the assessment of all development proposals. Camden has a duty under the Planning (Listed Buildings and Conservation Areas) Act 1990 to designate as conservation areas any “areas of special architectural or historic interest, the character or historic interest of which it is desirable to preserve.” Designation provides the basis for policies designed to preserve or enhance the special interest of such an area. Designation also introduces a general control over the demolition of unlisted buildings. The Council’s policies and guidance for conservation areas are contained in the Unitary Development Plan (UDP) and Supplementary Planning Guidance (SPG). This Statement is part of SPG and gives additional detailed guidance in support of UDP policies.
    [Show full text]
  • 60 Charlotte Street, W1 Fully Fitted Office Space to Let | 3,055 Sq Ft
    60 CHARLOTTE STREET, W1 FULLY FITTED OFFICE SPACE TO LET | 3,055 SQ FT T: + 44 (0)20 7096 9911 E: [email protected] DeVono.com Langham House, 302-308 Regent Street, London, W1B 3AT DESCRIPTION LOCATION | 60 Charlotte Street, W1 The available office accommodation is located on the 5th floor The building is located on vibrant Charlotte Street , located in the and is of a high standard . The specification includes raised West End of London in Fitzrovia. Goodge Street Station is a short floors, suspended ceilings and built in kitchen area. The space walk away (0.1 miles), and provides access to the Northern line, benefits from an open plan layout with 16 desks and a 10 person whilst Oxford Circus (0.5 miles) provides access to the Central, boardroom. Victoria and Bakerloo lines. The space is available immediately on a lease until April 2020, by The building’s location is a short walk to Fitzroy place, which is way of an assignment or sub-lease. The lease is afforded in full a ‘square’ development, the first of its kind in over 100 years in protection of the Security of Tenure and Compensation provisions W1. This will be home to residential, commercial and retail uses. of the Landlord and Tenant Act 1954. As well as this development, Charlotte Street, Goodge Street and the surrounding areas are vibrant, with bars and restaurants. The AMENITIES Charlotte Street hotel is a 3 minute walk away from the property. • Existing Fit Out • 2x passenger lift • LG3 Lighting • Suspended ceilings • Boardroom • Raised floors • Kitchen • Bike racks • 24/7
    [Show full text]
  • City, University of London Institutional Repository
    City Research Online City, University of London Institutional Repository Citation: Pick, J.M. (1980). The interaction of financial practices, critical judgement and professional ethics in London West End theatre management 1843-1899. (Unpublished Doctoral thesis, City University London) This is the accepted version of the paper. This version of the publication may differ from the final published version. Permanent repository link: https://openaccess.city.ac.uk/id/eprint/7681/ Link to published version: Copyright: City Research Online aims to make research outputs of City, University of London available to a wider audience. Copyright and Moral Rights remain with the author(s) and/or copyright holders. URLs from City Research Online may be freely distributed and linked to. Reuse: Copies of full items can be used for personal research or study, educational, or not-for-profit purposes without prior permission or charge. Provided that the authors, title and full bibliographic details are credited, a hyperlink and/or URL is given for the original metadata page and the content is not changed in any way. City Research Online: http://openaccess.city.ac.uk/ [email protected] THE INTERACTION OF FINANCIAL PRACTICES, CRITICAL JUDGEMENT AND PROFESSIONAL ETHICS IN LONDON WEST END THEATRE MANAGEMENT 1843 - 1899. John Morley Pick, M. A. Thesis submitted for the Degree of Doctor of Philosophy in the City University, London. Research undertaken in the Centre for Arts and Related Studies (Arts Administration Studies). October 1980, 1 TABLE OF CONTENTS Acknowledgements 4 Abstract 5 One. Introduction: the Nature of Theatre Management 1843-1899 6 1: a The characteristics of managers 9 1: b Professional Ethics 11 1: c Managerial Objectives 15 1: d Sources and methodology 17 Two.
    [Show full text]
  • Seven-Dials-Public-Realm-Strategy
    A PLACE & A JOURNEY SEVEN SEVEN SEVEN DIALS DIALS DIALS EARLHAM STREET WEST A PLACE & A JOURNEY A PLACE & A JOURNEY Public Realm Design Report, September 2015 Public Realm Strategy, September 2015 Public Realm Strategy, September 2015 CONTENTS 1. INTRODUCTION 1 5. TESTING THE PRINCIPLES 105 1.1 Overview 3 5.1 Introduction 106 1.2 Seven Dials’ public realm 7 5.2 Arrival spaces 107 1.3 Project team 8 5.3 A typical village street 111 1.4 Purpose of this document 9 5.4 The High Street 115 2. ANALYSIS 11 6. NEXT STEPS 119 2.1 A historical perspective 13 6.1 Implementation 121 2.2 What makes Seven Dials special? 24 2.3 The public realm – in summary 27 2.4 Urban Morphology 30 2.5 Land Use 44 2.6 The Pedestrian Environment 45 2.7 The Cyclist Environment 60 2.8 The Vehicular Environment 66 2.9 Green Infrastructure 72 3. COMMUNITY AND STAKEHOLDER ENGAGEMENT 75 3.1 Introduction 76 3.2 Summary of feedback 77 4. THE VISION AND SEVEN PRINCIPLES 83 4.1 Seven Dials: A place and a journey 85 4.2 Principle One: Distinctively Seven Dials – A Timeless Individuality 88 4.3 Principle Two: Seven Dials - An Urban Village 90 4.4 Principle Three: An Integrated Village 92 4.5 Principle Four: A place that puts people before cars 94 4.6 Principle Five: Less is More 96 4.7 Principle Six: A Public Realm that Sleeps at Night 98 4.8 Principle Seven: A Flexible Public Realm that embraces change 100 4.9 Exemplars 102 A PLACE & A JOURNEY SEVEN SEVENINTRODUCTIONSEVEN DIALS DIALS DIALS EARLHAM STREET WEST A PLACE & A JOURNEY A PLACE & A JOURNEY Public Realm Design Report, September 2015 Public Realm Strategy, September 2015 Public Realm Strategy, September 2015 1.1 OVERVIEW The Seven Dials area sits at the fulcrum of some of London’s most Monument Charity), has since become a national and international example popular neighbourhoods – Soho and Chinatown to the west, Holborn of the success of economic regeneration through active conservation.
    [Show full text]
  • Life and Death of the People of London: a Historical GIS of Charles
    Health & Place 8 (2002) 25–35 Life and death of the people of London: a historical GIS of Charles Booth’s inquiry Scott Orforda,*, Danny Dorlingb, Richard Mitchellc, Mary Shawd, George Davey Smithe a Department of City and Regional Planning, University of Cardiff, Glamorgan Building, King Edward VII Avenue, Cardiff CF10 3WA, UK b School of Geography, University of Leeds, Leeds LS2 6JT, UK c Research Unit in Health, Behaviour and Change, University of Edinburgh Medical School, Edinburgh EH8 9AG, UK d School of Geographical Sciences, University of Bristol, Bristol BS8 1SS, UK e Department of Social Medicine, University of Bristol, Bristol BS8 2PR, UK Abstract Social reformer Charles Booth undertook a massive survey into the social and economic conditions of the people of London at the end of the 19th century. An important innovation of his Inquiry was the construction of large, detailed maps displaying social class of inner London on a street-by-street basis. These provide a detailed and vivid picture of the geography of poverty and affluence at this time. These maps have been digitised, georeferenced and linked to contemporary ward boundaries allowing Booth’s measurement of social class to be matched to the measurement of social class in the 1991 census of population and standardised mortality ratios derived for all causes of death in the survey area between 1991 and 1995. The social class data were used to derive an index of relative poverty for both time periods and a comparison of the geographies of relative poverty and their relationship with contemporary mortality was made.
    [Show full text]
  • The Kensington Collection a Local Guide
    LOCAL AREA GUIDE coNTEnts OVERVIEW PAGE 02 LOCATION PAGE 04 INDULGE PAGE 06 DRINK PAGE 16 DINE PAGE 24 CAFÉ PAGE 32 CULTURE PAGE 38 SHOP PAGE 46 RELAX PAGE 54 NATURE PAGE 60 EDUCATE PAGE 66 01 THE KENSINGTON COLLECTION A LOCAL GUIDE St Edward's Kensington Collection will offer a magnificent collection of apartments designed for the luxury London lifestyle. Located in the Royal Borough of Kensington and Chelsea, one of London’s most prestigious neighbourhoods and the perfect address for enjoying London life to the upmost. Some of the Capital’s most famous cultural attractions, restaurants and bars are close at hand, as well as an array of luxury shops, parks and concert halls. With many options a short stroll away, Kensington is a truly desirable address from which to discover the very best of what London has to offer. This local guide is merely an introduction to the prestigious Kensington area, where there is always something new and interesting waiting to be revealed amongst the historical greats and local institutions. Royal Albert Hall 02 EPPING POTTERS 0 d BAR 0 MOOR PARK a 0 o 1 THEOBALDS R BRICKET WOOD A GROVE W l COMMON a a View t ey i t b l b W b i MONKS A a r n O m Hill R t LEAVESDEN 2 g WOOD d Far d f d Roa h 1 s o t ros A 3 AERODROME a y A 4 0 5 N o r 4 S or C 1 r a A lean 2 A t 121 E 1 1 d w o CREWS s d r H 1 g R HILL WALTHAM o R in R e RADLETT ne A s e CROSS y o K L A a n t a a n d b e d 1 l GARSTON A EPPING a o 2 A t 5 e R t 1 oor Lan FOREST 8 S n e r lsm No r l t h 8 A 1 0 u n W 0 B Mollison Av e a 5 A1055 s t 3 odridden
    [Show full text]
  • Shops Aug 2012
    1 SHOPS Shops Among London’s main attractions are the long streets full of shops, some of which are famous throughout the world. All of those listed here were visited during 2011. Our survey teams found that access to shops has improved considerably in recent years. In particular there are fewer split levels, more accessible toilets, and more BCF. However, few have textphone details on their website and there are still a small number with unexpected split levels. Importantly, attitudes have changed, and staff members are more often understanding of special needs than was the case ten years ago. In this chapter we have concentrated mainly on the Oxford Street/Regent Street area, as well as including famous shops like Harrods, Harvey Nichols, Peter Jones and Fortnum and Mason. We have also included a few shops on Kensington High Street, and around Victoria. We have only visited and described a tiny percentage of London’s shops, so please do not be limited by listings in this section. Nearly all the big shops we have described have accessible toilets. Access is generally good, although the majority of the big stores have central escalators. The lifts are less obvious and may even be slightly difficult to find. Signage is highly variable. Most big department stores have a store guide/listing near the main entrance, or at the bottom of escalators, but these do not normally take account of access issues. A few have printed plans of the layout of each floor (which may be downloadable from their website), but these aren’t always very clear or accurate.
    [Show full text]