2015 Service Efforts & Accomplishments Report Office of the City Auditor • City and County of Honolulu • State of Hawai‘i Report No. 16-1 / March 2016 (rev. 03/15/16) You are welcome to keep this report if it is useful to you. If you no longer need it, please return to: Office of the City Auditor City and County of Honolulu 1001 Kamokila Blvd., Suite 216 Kapolei, HI 96707 We maintain an inventory of past audit reports, and your cooperation will help us save on extra copying costs. If you need copies of this report, please contact us at (808) 768-3134 or
[email protected] Our reports are also available on the web at: http://www.honolulu.gov/auditor Cover Photo Courtesy of Department of Planning and Permitting and LiveWorkPlayAiea.com City and County of Honolulu Office of the City Auditor March 7, 2016 Honorable City Council Honolulu, Hawai‘i City and County of Honolulu Service Efforts and Accomplishments Report (FY 2015) The Office of the City Auditor is pleased to present its sixth annual Service Efforts and Accomplishments (SEA) Report for the City and County of Honolulu. The report is intended to be informational, and provides data about the costs, quality, quantity, and timeliness of city services. A variety of comparisons are included to provide the Honolulu City Council, city employees, and the public with an independent, impartial assessment of performance trends that can be used to strengthen governmental accountability and transparency, governmental efficiency and effectiveness, the delivery of public services, and to provide data for future decision making.