Annual Performance Report – 2008 Annual Performance Report 2008 CONTENTS Foreword Page 2 Introduction Page 3 Summary Page 4 Commitment One: We will maintain and enhance a strong, successful and environmentally Page 9 sustainable economy Commitment Two: We will create the environment in which everyone in Jersey has the Page 22 opportunity to enjoy a good quality of life Commitment Three: We will promote a safe, just and equitable society Page 38 Commitment Four: We will maintain and enhance the natural and built environment Page 50 Commitment Five: We will create a strong recognised identity for Jersey and promote a real sense Page 62 of belonging Commitment Six: We will ensure that States services are necessary, efficient and of good quality Page 66 Annex – Public Sector Performance Page 1 FOREWORD I am pleased to present the 2nd Annual Performance Report covering States activity in 2008. As an organisation, we must regularly take stock and review whether we are making progress towards delivering our strategic aims. Measuring performance helps inform Ministers and their advisers about key trends, indicating whether their policies are effective and resources properly allocated. Informed decisions can then be made about any necessary adjustments to keep the Island on course through the annual business planning process. This joined up approach contributes to the transparency and accountability of government. The ability to track year‐on‐year the Island’s strategic social, economic and environmental indicators, and to monitor the progress of States departments in delivering the objectives agreed by the States, is important. It shows that, as an organisation, we regularly take stock and review whether we are making progress towards delivering our strategic aims. Not only does the Annual Performance Report give an overview of such progress, it also provides a long term insight into the impact of policy decisions and the efficiency and effectiveness of the services implementing them. The Annual Performance Report is intended to keep the States and the public of Jersey fully informed about year‐ on‐year progress towards delivering the commitments set out in the Strategic Plan and the objectives agreed by the States in the Annual Business Plan. It provides a summary of performance across government departments. We hope the report is useful to Scrutiny in holding the Executive to account, and to Islanders in assessing the value of public services. Senator Terry Le Sueur Page 2 INTRODUCTION In June 2006, the States approved the Strategic Plan 2006 to 2011 which set the framework for the development of public policy for Jersey for the following five years and beyond, including the indicators which the States believed would measure the success of the Plan. When presenting the Plan to the States, the Council of Ministers also undertook to report back each year with an Annual Performance Report. The 2008 Annual Performance Report is the second such report to be produced and reports performance against the indicators published in the Strategic Plan 2006 to 2011 and the 2008 Annual Business Plan. Providing a concise yet balanced insight into performance across a broad range of economic, environmental and social objectives represents a significant challenge. The majority of indicators used are recognised as standard service indicators and have been drawn from a wide variety of sources – UK Audit Commission, National Audit Office, best practice service reports, previous benchmarking reports etc. – so that they can be benchmarked with other authorities if required. Others are ‘Jersey specific’ in that they have been designed to measure the performance of specific policies. Monitoring performance is a continuous process inbuilt into the day to day management of services. The format of the 2007 Annual Performance Report has been retained for 2008. Earlier this year, the States approved the new Strategic Plan. This will require a review and refinement of the indicators for the 2009 report to ensure that they properly reflect the revised priorities and objectives. HOW THIS REPORT IS STRUCTURED The report closely follows the format of the last Strategic Plan. The main body of the document reports on performance against the indicators approved by the States for each of the Strategic Plan commitments. The Annex relates to strategic objective 6.2 ‐ “Public Services that are recognised as efficiently and effectively meeting people’s needs” ‐ and provides an update on progress against each of the departmental key objectives agreed by the States in the 2008 Annual Business Plan. It also reports at departmental level on the detailed service efficiency and effectiveness indicators also set out in the 2008 Annual Business Plan. Progress reports against each of the individual initiatives/projects set out in the Strategic Plan have previously been published at six monthly intervals. Performance in 2008 has, where possible, been set in the context of performance from previous years. In all cases the most recent data available at the time of production has been used. In some cases this will be data for 2007 (or earlier) where 2008 data is not yet available; and where we have relied on surveys, the data will reflect the most recent survey undertaken and will set the baseline. Coloured indicators show an assessment of the current position against each of the indicators as follows: on track slightly off track cause for concern Where possible we have relied on the independent Statistics Unit for data, and some of the graphs and figures used for the performance indicators will have been previously published by them as key statistical data. This report attempts to set them in the context of the Strategic Plan. Page 3 SUMMARY What we measured: Commitment One: We will maintain and enhance a strong, successful and environmentally sustainable economy 1.1 Show the world that economic and environmental success can work together 1.1a Energy consumption 1.1b Water consumption 1.1c CO2 emissions 1.1d GVA/Waste 1.1e Waste produced including recycling rates 1.2 Economic growth is sustained through improved productivity 1.2a Economic Growth (Gross Value Added) (2007 data) 1.2b Labour productivity (GVA/FTE) (2007 data) 1.3 Low inflation is sustained 1.3a Inflation (RPIX) 1.4 The potential of the Island’s workforce is maximised 1.4a Overall employment 1.4b Change in employment 1.4c Labour productivity (GVA/FTE) 1.2b 1.4d Employment/economic activity by age group/gender - 1.5 The economy is diversified and developed 1.5a Distribution of the workforce by sector 1.5b GVA by Sector (2007 data) 1.5c Net change in business undertakings 1.5d Change in employment 1.4b 1.6 Jersey is a world class business centre 1.6a Cost of travel 1.6b Total profits of Finance Industry 1.8a 1.6c GVA by sector 1.5a 1.7 The economy is more competitive 1.7a Inflation (RPIX) 1.3a 1.7b Labour productivity (GVA/FTE) 1.2b 1.7c Tax as a percentage of GNI compared to other jurisdictions (2007 data) 1.7d Average Earnings Index 1.7e High wealth individuals newly resident in the Island 1.8 There is a flourishing finance industry with an international reputation for integrity 1.8a Annual Profits and GVA in real terms of the Finance Sector (2007 data) 1.8b Bank Deposits and value of funds administered Page 4 Commitment Two: We will create the environment in which everyone in Jersey has the opportunity to enjoy a good quality of life 2.1 Jersey is well prepared to meet the challenges and opportunities presented by an ageing population 2.1a Pension provisions: proportion of households with various types of pension 2.1b Value of pensions: % uprate for contributory benefits and pensions 2.1c Households receiving home care 2.1d Economic activity of people above retirement age 2.2 Better health and well being for all the people of Jersey 2.2a Public access to healthcare 2.2b Life expectancy at birth 2.2c Mortality rates from heart disease, stroke and cancer (people under 75) 2.2d Mortality rates from suicide and undetermined injury 2.2e Adult/child smoking rates 2.2f Primary care costs (to individuals with chronic health conditions) 2.3 Health and Social Services are of a consistently high standard 2.3a Elective waiting time: % of elective surgical patients waiting greater than 12 weeks after a decision to admit 2.3b Ambulance response times (% of responses to Category A calls within 8 minutes) 2.3c Patient satisfaction with health care 2.4 Regulatory services are appropriate and are impartially and efficiently delivered 2.4a Reduction in “red tape” 2.5 Full employment 2.5a Overall employment 1.4a 2.5b Registered unemployed for under-25s 2.5c Employment/economic activity by age group 1.4c 2.6 A skilled, motivated and qualified local workforce able to meet the Island’s economic and social objectives 2.6a Employment/economic activity by age group 1.4c 2.6b Graduate/ school leavers recruited into finance sector 2.6c Employment of locally qualified people 2.6d Comparison of skills gap/availability 2.7 Access to high quality learning opportunities 2.7a Examination Results – GCSE/A-level 2.7b Higher education/university participation rates and results 2.7c 3-5s with free nursery place 2.8 An active programme of cultural development Indicators for the Cultural Strategy are to be developed n/a 2.8a People studying Jèrriais through l’Office du Jèrriais 2.9 Increased participation in sport 2.9a Participation in Sport by the population over the age of 16 Page 5 2.9b ACTIVE members 2.9c