Annual Report 2013/2014

Submitted by: Deema Bibi Chief Executive Officer

INJAZ P.O. Box: 910542 Amman 11191, Jordan Tel: +962 6 565-7410 Fax: +962 6 565-7406 Email: [email protected]

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Table of Content Acronyms ...... v Executive Summary ...... vi Achievements Against Planned Strategies...... 12 IR 1: Youth have developed their work readiness skills to become more competent ...... 12 Strategy 1.1 – 1.3 Build students' business skills, interpersonal skills and ethical leadership skills ...... 12 Strategy 1.4 and 1.5 Employ technology in program delivery, Foster Innovation and creative thinking ...... 13 Strategy 1.6 Diversify sources of programs...... 14 Strategy 1.7 and 1.8 Engage students in the planning and execution of SB programs...... 14 Strategy 1.9 Mainstream special abilities groups & provide them with better opportunities ...... 14 IR 2: Youth are increasingly inspired, engaged and capable of making career-related decisions ...... 15 Strategy 2.1 Inspire and motivate students through executing focused programs ...... 15 Strategy 2.2 Help Students explore their career choices and opportunities ...... 15 IR 3: Youth have enhanced their business entrepreneurship and social leadership skills and have better economic opportunities...... 16 Strategy 3.1 Build business entrepreneurial skills of university students...... 16 Strategy 3.2 Support establishment & registration of start-ups...... 16 Strategy 3.3 Provide services that help the growth and sustainability of businesses...... 16 Strategy 3.4 Build social leadership skills of university students...... 17 Strategy 3.5 Link graduates with the job market ...... 18 Strategy 3.6 Engage students in the planning and execution of EE programs...... 21 IR 4: The Jordanian society is more appreciative and enthusiastic about volunteerism, rooting it deeply in traditional beliefs and community practices ...... 21 Strategy 4.1 Raise awareness on volunteerism and social responsibility ...... 21 Strategy 4.2 and 4.3: Lead volunteering movement in Jordan and Position INJAZ as the volunteer opportunity of choice ...... 22 Strategy 4.4: Grow & strengthen the network of qualified volunteers ...... 23 IR 5: The Jordanian private sector is increasingly engaged in youth development, realizes the value of investing in youth and is more socially responsible ...... 26 Strategy 5.1: Leverage our board to grow our network of supporters...... 26 Strategy 5.3: Increase the involvement of the private sector in our programs ...... 28 Strategy 5.5: Position INJAZ as the CSR choice of corporations...... 30 IR 6: INJAZ’ impact and outreach is scaled up to address national needs through partnership with the government making it a key player in youth advancement ...... 35 Strategy 6.1 Position INJAZ as the government's partner of choice for youth and education initiatives ...... 35 INJAZ made sure that 20% of the Board meetings included government officials, the involvement came to ensure that INJAZ is keeping track with the governments’ vision and that the decisions are taken jointly. Furthermore, INJAZ was able to Identify and pursue two partnership opportunities with the government...... 35 Strategy 6.3 Strengthen relationship with governmental and educational institutions ...... 35 IR 7: INJAZ sustainability and growth is attained through enhancing the quality of operations, institutional capacity, governance, financial position and brand equity ...... 37 Strategy 7.1: Ensure proper application of quality management system (QMS) ...... 37 Monitoring:...... 37

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Strategy 7.3 Develop INJAZ information hub to collect, filter, process, create and distribute data to support operations and management...... 45 Strategy 7.4 Utilize technology to enhance and manage INJAZ Information System ...... 45 Strategy 7.5 Enhance internal communication and flow of information ...... 45 Strategy 7.6 Enhance HR development system ...... 45 Strategy 7.7 Better engage the board in strategic management ...... 46 Strategy 7.10 Seek diversified funding through systematic approaches ...... 48 Strategy 7.11 Grow INJAZ endowment fund and maximize return on investment ...... 48 Table (20): endowment funding...... 48 Strategy 7.12 Reduce operational cost, utilizing resources and allocating opportunities ...... 49 Strategy 7.13 Position INJAZ as a solution provider to national issues related to youth, education,...... 49 and unemployment ...... 49 Strategy 7.14 Create awareness on all INJAZ programs and activities among INJAZ employees, and stakeholders...... 50 Strategy 7.15 Position INJAZ as a leading organization in youth skills building, inspiration, and entrepreneurship ...... 50 Strategy 7.16 Strengthen partnerships with the public and civil society sectors ...... 50 Strategy 7.17 Manage Strategic Partnerships ...... 50 Annexes...... 51 Photos 63

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Annexes

Annex 1 Total Beneficiaries in 2013/2014 ...... 51 Annex 2 Total Number of Volunteers in 2013/2014 ...... 51 Annex 3 Participating Schools, Higher Education and Social Institutions in 2013/2014 .... 52

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Acronyms

BE Business Ethics BLC Business Leaders Campaign CBOT Content-Based Orientation Training CEO Chief Executive Officer CTU Curricula and Training Unit EE Exploring Economics EFS Economics for Success EMC Entrepreneurial Master Class EEP Entrepreneurship and Employment Program GAM Greater Amman Municipality H.E. Her Excellency HRH His/Her Royal Highness ICGP Inspirational and Career Guidance Program KAFD King Abdullah II Fund for Development LCS Leadership Course School level LCU Leadership Course University level M&E Monitoring & Evaluation MEP My Entrepreneurial Project MMB My Money Business MoE Ministry of Education MPS My Path to Success MTM More than Money PLP Personal Life Planning QMS Quality Management System SBP Skill Building Program SAP School Adoption Program SSS Success Skills - School WIT Work in Tourism VTC Vocational Training Corporation

Terms

Fall 2013 refers to first semester of the academic year 2013/2014 running through the months of July 2013 – January 2014.

Spring 2014 refers to second semester of the academic year 2013/2014 running through the months of February 2014 – June 2014.

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Executive Summary

The year 2013/2014 marked the Fifth year of phase III through which INJAZ seeks to inspire and prepare youth to become productive members of their society and accelerate the development of the national economy as its mission. INJAZ planned its growth with focus on impact and quality while reaching out to new target groups and enhancing the quality and relevance of the programs offered. INJAZ also strengthened its efforts to improve INJAZ’ public exposure and brand equity.

Beneficiaries this year reached 110314 beneficiaries from schools, universities, colleges and social institutions across the kingdom. This outreach would not have been possible without the support of 2818 dedicated volunteers.

Annex (1) Total Number of Beneficiaries in 2013/2014 Annex (2) Total Number of Volunteers in 2013/2014 Annex (3) Participating Schools, Higher Education and Social Institutions in 2013/2014

Intermediate Results and Approaches

In order to achieve its mission, INJAZ is adopting a number of main strategic objectives, called Intermediate Results (IR) that would lead to the actualization of this mission.

IR 1: Youth have developed their work readiness skills to become more competent

Approach: Execute Skill Building Programs (SBP) which focuses on reducing the skill gap among school and university students;

One of the major challenges Jordanian youth face when they graduate is the lack of skills, due to the weakness of the current education system; therefore, INJAZ skill building programs are offered to school and higher education students, as well as youth centers to reduce this gap, and build the competency among students. A total of 92,485 Students graduated from SBP; 77,161 students were from Schools, 9,471 from Higher Education (universities & colleges) and 5,843 from Social Institutions.

Moreover, multiple competitions, trainings, and events took place to increase the students’ competitiveness, creativity and self-confidence.

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IR 2: Youth are increasingly inspired, engaged and capable of making career -related decisions

Approach: Execute Inspirational and Career Guidance Program (ICGP) which focuses on inspiring and motivating students through a variety of extra-curricular programs;

The goal behind implementing inspirational and career guidance programs is to motivate them into becoming economically active in the field they are best fit. These programs focus more on character-building and raising students’ awareness about their own personal interests and the opportunities available to them. A total of 13,049 students benefited from ICGP program this year. The highlight was when the students are introduced to real life role models, such as INJAZ board, and many Jordanian business leaders. In total, two programs and activities were conducted; Business Leaders Campaign (BLC) at the school level and Career Wellness at the higher education and youth center level. On September 8, 2013, the ICDP and its programs were frozen until further notice.

IR 3: Youth have enhanced their business entrepreneurship and social leadership skills and have better economic opportunities

Approach: Execute Entrepreneurship and Employment Programs (EEP) which focuses on building social and entrepreneurship skills for university students.

Entrepreneurship and Employment Program (EEP) is responsible for implementing programs that teach both social and business entrepreneurial skills and foster an entrepreneurial spirit, with the hope of creating a generation that generates and supports new enterprise in Jordan as well as creating job opportunities for the youth across Jordan.

This year the total number of students who benefited from EEP was 4780 students. EEP introduced a new program for higher education students which is the Communication Skills program; which introduce students to the best practices in effectively and efficiently communicating with others. Students learnt the best practices of public speaking, giving presentations, and about the importance of body language. Moreover, various programs and competitions were conducted during fall 2013, including Job placement program, Internship Program, WASL final competition, and SLP 4th retreat. EEP developed a new program for higher education students in spring 2014, My Path to Employment program and continued to run the Communication Skills program. Various other programs and competitions were conducted during spring 2014, including the Job placement program, and the Internship Program.

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IR 4: The Jordanian society is more appreciative and enthusiastic about volunteerism, rooting it deeply in traditional beliefs and community practices Approach: Strengthen the relationship with volunteers; utilize their expertise, and growing INJAZ pool of qualified volunteers.

For the year 2013/2014 a total of 2,818 volunteers dedicated their time and efforts to conduct INJAZ programs to school and higher education students. INJAZ always strives to attract new qualified volunteers to join its growing pool of volunteers. Many efforts are made to ensure this; visits to corporations are held all through the year to introduce them to INJAZ, its mission and programs, many partnerships took place during the year providing INJAZ with more corporate volunteers.

Moreover, various meetings and trainings take place on a regular basis to ensure their competency and to strengthen the relationship between INJAZ and its volunteers.

IR 5: The Jordanian private sector is increasingly engaged in youth development, realizes the value of investing in youth and is more socially responsible

Approach: Increase the participation of the private sector;

INJAZ works towards increasing the participation of the Jordanian private sector and the society in general in building the capacity of Jordanian youth. This is done through raising their awareness about social responsibility and promoting the culture of volunteerism among corporations and individuals. In addition to emphasizing the importance of collaboration between public, private, and non-profit sectors as a powerful tool to address and overcome the challenges facing Jordanian youth and the educational system.

IR 6: INJAZ’ impact and outreach is scaled up to address national needs through partnership with the government making it a key player in youth advancement

Approach: Strengthening relationship with universities, and better equipping the education system.

During the year 2013/2014, INJAZ held the annual KAFD meeting to renew the agreement in which KAFD supports the implementation of INJAZ programs in universities around the Kingdom. Moreover, a retreat for INJAZ and KAFD staff took place to highlight the strategic partnership between INJAZ and KAFD to scale up INJAZ higher education programs and develop youth skills at universities. INJAZ builds on its existing partnerships and explores new ones through signing various memoranda of understanding (MoUs) with multiple parties by which the third party provides INJAZ with volunteers from among their employees. Through this, INJAZ presents an opportunity to the private and public

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sectors to directly affect the education system and fulfill their corporate social responsibility. During the spring semester MOU’s with the Aqaba Ports Company, Vocational Training Centers, Global Communities, and Intilaaq took place to provide INJAZ with qualified volunteers. The highlight on this IR was the signing of the agreement between INJAZ and the Jordan Central Bank on producing a financial literacy programs at schools in collaboration with the Ministry of Education as the pillar partner for INJAZ at schools.

IR 7: INJAZ sustainability and growth is attained through enhancing the quality of operations, institutional capacity, governance, financial position and brand equity

Approach: Maintain quality of operations and improve institutional capacity;

During the year 2013/ 2014, the Quality Management System (QMS) had a number of objectives to achieve, to ensure the quality of the programs and measure their impact on INJAZ stakeholders: students, volunteers, teachers and other partners.

The Business Development Unit performed an internal and external audit, with minor issues, which are currently taken care of. Moreover, various feedback meeting and monitoring visits took place during the year 2013/2014 in order to enhance INJAZ programs, and procedures,

Approach: Enhance brand equity;

Various marketing efforts were made to highlight INJAZ’ events and programs in the year 2013/2014 in an effort to strengthen INJAZ’ brand and increase awareness of its programs and their impact. The newly established INJAZ brand was communicated with all partners and stakeholders through volunteers’ and university campaigns.

The Social Media focus during the year was emphasized on, to ensure that all campaigns, activities, programs and events were covered thoroughly through Facebook and Twitter to highlight INJAZ’ successes. INJAZ covered INJAZ covered the Social Leaders Program, Company Startup Program, Job Shadow, Business Leaders Campaign, in addition to all competitions, signing agreements, volunteer success stories and day to day activities. And the highlight of INJAZ social media for this year is that INJAZ reached 100,000 followers on the Facebook page.

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Approach: Sustain INJAZ in the future;

INJAZ and as always, continued to work on establishing its sustainability through strengthening the Board of Trustees (BoT) formulating and implementing a comprehensive strategy, engage the private sector in INJAZ’ programs, and explore new partnerships and maintain good ties with existing strategic partners.

In September 2013 the Fund Development Unit (FDU) was set up. The FDU is dedicated to raise funds from new funding sources; regionally and internationally, as well as work on special projects, research and design new programs that will allow INJAZ to create more funding resources and expand its target groups. After the restructure in June 2014 the FDU portfolio was handed over to the Partnership Unit which is responsible now for the establishment and sustainability of the BOT and regional and international partnerships.

Throughout the year 2013/2014, numerous meetings took place with the various established board committees to closely work with INJAZ staff on achieving the committees’ and to ensure that they are kept up-to-date with the organization’s progress, and development. BoT’s growth is an integral part of INJAZ' sustainability; in addition to their annual financial contributions to the endowment fund, board members bring expertise to the organization.

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Achievements against Planned Strategies This annual report covers the period of July 2013 through June 2014 referred to as 2013/2014 throughout the report. It outlines the achievements of INJAZ against planned targets. In addition to presenting achievements, this report will outline transitions, challenges, and plans for next year.

This section lists Intermediate Results (IRs) outlined in the action plan for 2013/2014. Under each IR, achievements and challenges are defined according to the expected results.

IR 1: Youth have developed their work readiness skills to become more competent

Strategy 1.1 – 1.3 Build students' business skills, interpersonal skills and ethical leadership skills INJAZ has recognized that Jordanian graduates who are actively seeking employment often reveal noticeable skills gaps, due to certain weaknesses in the educational system. The public education system as a whole is not prepared to provide the set of skills needed in today’s job market. Thus, students leave the education system without the skills required for the jobs that are available. There is also a lack of opportunities to gain work experience while studying. Thus, students fall short in terms of necessary professional and personal skills needed for work and are further isolated from the job market. With its wide variety of programs, in which students can enroll throughout their education, from school to university, INJAZ seeks to close these skills gaps and make young Jordanians more competent and employable in the current job market. Skill Building Program (SBP) is responsible for the implementation of INJAZ’ curricula programs, its goal is to build capacity through both knowledge and skills in subject areas which are often neglected in standard curriculum.

For the year 2013/2014 the total number of beneficiaries who completed INJAZ SBP programs in the 12 different governorates was 92,485 students. Of those, 77161 students were from Schools, 9471 from Higher Education (universities & colleges) and 5,843 from Social Institutions.

INJAZ Programs at Schools In reference to schools, 2077 INJAZ classes were offered at 220 schools throughout the kingdom benefiting 77161 students out of the original 80682 who were enrolled; 3521 students dropped out, making the dropout rate 4.5% among school students. From the 77161 students, 55256 were female students, while 21833 were male students (71% to 29% respectively)

INJAZ delivered 16 different programs for school students to grades 7 through 11. It was a total of sixteen programs throughout the year, the programs were: Personal Life Planning (PLP), Economics for Success (EFS), Personal Economics (PE), Success Skills (SSS), My Money Business (MMB), Enterprise Business Challenge (EBC), Company Program (CP), Entrepreneurial Master Class (EMC) and My Entrepreneurial Project (MEP). More than Money (MTM), It’s My Money (IMB),

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Travel and Tourism Business- Schools (TTB), Leadership Course (LCS), Entrepreneurial Master Class (EMC) My Entrepreneurial Project (MEP), Entrepreneurial Business Challenge (EBC), CP Competition and EBC Competition.

In spring 2014 two programs were piloted, My Well Being as a future program for the Skill Building Program, and aims to promote all aspects of Wellbeing in young people. Students will consider their wellbeing in terms of their levels of emotional, intellectual, security strength, as well as their levels of positivity, health and athleticism, and learn methods of bettering these aspects of their lives. And My Path to Employment in the higher education institutions in which youth participants will go through interactive sessions to build their CVs, cover letters and assess their interview skills. Additionally, they learn how to effectively organize and deliver information in both oral and visual presentations, with cohesive elements that facilitate communication. This program was adapted from the previous My Path to Success Program, and combines 35% of the MPS Program with 65% newly developed interactive sessions.

Strategy 1.4 and 1.5 Employ technology in program delivery, Foster Innovation and creative thinking

Final Competitions and Awards Ceremonies: Team Program, Company Program, and Enterprise Business Challenge This year, INJAZ merged the final competitions and award ceremonies for the Team Program, Company Program, and Enterprise Business Challenge (EBC) into a single, day-long event under the umbrella of the INJAZ Business Entrepreneurship Competition. On the 21st of May, a total of 210 youth participants and hundreds of community, business, students, and government figures converged on the Dead Sea at the King Abdullah Convention Center for the Business Entrepreneurship Competition. Participant distribution across the three programs was 65 with the Team Program, 82 with EBC, and 63 with the Company Program.

The Aqaba Center for Special Education won first place in the Team Program, while Families and Friends Society of Persons with Disabilities and Al Razi Center for Special Education were recognized for their outstanding work with awards for second and third place, respectively.

EBC judges awarded the top prize to Prince Mohammad Secondary School for Boys. The team representing Wadi Mousa Secondary School for Girls was honored with second place and the Firas Al Ajlouni Secondary School for Boys with third.

Company Program awards put the spotlight on teams’ unique strengths. Abdullah Ibn Maktoum Academy for the Visually Impaired won the Best Product Award for their pain –relieving heat pack derived from natural materials. Sukeina Bint Al Hussein Secondary School for Girls was

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recognized as the Most Entrepreneurial Team, while the team from Mashrek International Schools took home the top prize for Best Company with their solar-powered energy charger.

Strategy 1.6 Diversify sources of programs In order to introduce new programs, INJAZ has identified potential global partners to be an addition to our source of youth programs. Moreover the Business Development Unit works in identifying and developing new and innovative programs that matches the constant change in our beneficiaries and stakeholders’ requirements and needs. For this year, INJAZ approached Challenger Team for a new program; Creativity Program, implemented in higher education institutions, as well as renewing the agreement with Mosaic for the Enterprise Business Challenge program implemented in both schools and higher education institutions.

Strategy 1.7 and 1.8 Engage students in the planning and execution of SB programs Six stakeholders committees were established to better engage in the process of planning and execution of INJAZ programs across Jordan, Three of them were students committees named (INJAZ ambassadors) and the other three consist of teachers, parents and students.

Strategy 1.9 Mainstream special abilities groups & provide them with better opportunities

INJAZ Programs at Social Institutions In reference to youth centers, orphanages, and centers for youth with special abilities, this year, 123 classes took place at a total of 47 social institutions reaching 5,843 beneficiaries. From the 5843 students, 4449 were female students, while 1394 were male students (75% to 25% respectively)

Twenty four INJAZ SBP programs were offered at 42 youth centers, 3 orphanages, and 2 centers for youth with special abilities. These programs are : Success Skills (SSS), Travel & Tourism Business-Schools (TTB), More Than Money (MTM), It’s my Business (IMB),Leadership Course – University (LCU), Leadership Course – School (LCS), Business Ethics (BE), Entrepreneurial Master Class (EMC), My Entrepreneurial Project (MEP), My Money Business (MMB), Personal Life Planning (PLP), Leadership Course- Universities (LCU), Business Ethics (BE), Be Entrepreneurial (BEN), It’s My Business (IMB), My Entrepreneurial Project (MEP), Travel Tourism Business-Schools (TTB), More than Money (MTM) and My Money Business (MMB), Leadership Course- Schools (LCS), Entrepreneurial Master Class (EMC), Company Program- Braille (CP-Braille) and TEAM programs were offered at 37 youth centers, four orphanage centers, and eight different centers for youth with special abilities.

For more than five years, INJAZ has been implementing its different programs in various youth centers, orphanages, and centers for youth with disabilities, but for the semester of spring 2014, an outstanding number of students have benefited from INJAZ programs; 2204students in the

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Mid area specifically, have completed 8 different programs. INJAZ has also succeeded in reaching out to centers in Amman’s poverty pockets and villages.

IR 2: Youth are increasingly inspired, engaged and capable of making career-related decisions

Strategy 2.1 Inspire and motivate students through executing focu sed programs Business Leaders Campaign Business Leaders Campaign (BLC) is one of the core programs related to this strategy; where business and social leaders conduct sessions with the students to share their success stories; a great opportunity to connect the students with the personal experiences of those leaders, inspiring them that someday these students will stand in front of other students, sharing their experiences as business leaders.

INJAZ launched its fifth annual Business Leaders Campaign (BLC) that was sponsored by USAID and took place from November 4 until December 12, 2013. 125 business and social leaders conducted 125 sessions at different public, UNRWA and military culture schools. Local and foreign inspirational speakers were invited to share their personal experiences and success stories during a two-hour session with a total of 7078 tenth graders; each session had an average of 50 students.

Similar to previous years, there was an overwhelming response to the program from both the students and leaders who showed their enthusiasm during and after the session. This was also demonstrated through their constant activity on Facebook and Twitter, sharing their experience and the benefits that the sessions had offered them.

Strategy 2.2 Help Students explore their career choices and opportunities INJAZ with the support from the Arab Bank, Talal Abu Ghazaleh and King Abdullah II Fund for Development implemented a new program entitled “Career Wellness”; a one day program that took place in 15 different universities across the Kingdom, where volunteers provide personalized and expert guidance to job seekers on best practices in CV writing and interviewing. Volunteers guided job seekers on how to most effectively write and format their CVs; providing examples of what to avoid in CV writing and what information to emphasize on, in order to stand out in an increasingly competitive job market. The students were also given the chance to test and improve their interviewing and presentation skills in mock interviews conducted by HR professionals. Furthermore, Career Wellness area staff provided personality and emotional intelligence tests that will improve participants’ self-awareness and ability to better integrate into the workplace.

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The program started in late September until mid-November benefiting a total of 5,971 students; 5,550 from higher education institutions and 421 students from youth centers. The total number of female students was 3,550, while the number of male students was 2,421 (59% to 41% respectively). IR 3: Youth have enhanced their business entrepreneurship and social leadership skills and have better economic opportunities

Strategy 3.1 Build business entrepreneurial skills of university students Perhaps the most critical indicator of the challenges facing youth today is the unemployment rate. Youth unemployment in Jordan has reached an insufferable 30%. Furthermore, 70% of university graduates seeking employment wait, on average, more than one year before they are able to find a job. These statistics do not compare to those of young people in other parts of the world. The causes are many, though in terms of the job market itself; major issues include the simple lack of jobs in the current economy and the weak entrepreneurial environment that fails to have much positive effect on this situation. INJAZ believes that a strong entrepreneurial environment would greatly improve Jordan’s economy and do so in a way that would involve the people and improve life for all Jordanians. Therefore, entrepreneurial programs have become a great focus of our organization under the partnership and support of The Ministry of .

Entrepreneurship and Employment Program (EEP) is responsible for implementing a series of programs that teach both social and business entrepreneurial skills and foster an entrepreneurial spirit, with the hope of creating a generation that generates and supports new enterprise in Jordan as well as creating job opportunities for the youth across Jordan.

Strategy 3.2 Support establishment & registration of start-ups Enterprise Development Program The newly established unit within the EEP; the Enterprise Development Program (EDP), was launched in order to ensure the sustainability of the companies emerging from business and social entrepreneurship programs. This unit was designed to support the successful development of entrepreneurial companies through an array of business support resources and services. During fall 2013 a total of 90 higher education students benefited from the Enterprise Development Program (EDP) of which 31 student companies emerged and are currently running.

Strategy 3.3 Provide services that help the growth and sustainability of businesses Presentation Skills Workshop for CSP Students On September 5, 2013, Company Startup Program students in the north area attended a workshop on Presentation skills and Public Speaking in order to prepare the students during the final competition. More than 70 students attended the workshop in Al-Yarmouk University, and learned the basics of public speaking and tips on how to present their projects efficiently and effectively.

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Business Workshop for CSP students On September 24, 2013, CSP students in Al-AlBayt University attended a workshop on Business Administration, Marketing, Accounting, and HR to help them plan and manage their future established companies at the end of the year. The same workshop took place at the Hashemite University for its CSP students on September 25, 2013.

Strategy 3.4 Build social leadership skills of univers ity students

WASL Semi-Final Competition: On September 26, 2013, 63 “We are Social Leaders” Program students participated in the semifinal competition that took place in Al-Hussein Cultural Center. Fifteen leadership projects emerged from different universities and colleges across the kingdom, they were presented in front of a panel of judges consisting of four professionals including Ms. Jameeleh Al-Faar, Mr. Riyad Ayish, Mr. Ahmad Al-Zoubi, and Mr. Mohammad Al-Gararleh. At the end of day, five projects qualified to the final competition. These projects are: Sada), from Mu’tah University) صدى .1 Ya 3onak), from Islamic Science University) يا عونك .2 Dawirha), from Petra University) دورها .3 Dawaweer), from Mu’tah University)دواوير .4 Yad Al-3awn) from the University of Jordan) يد العون .5

WASL Final Competition: On November 26, 2013, We are Social Leaders (WASL) final competition took place in Crowne Plaza Hotel- Amman where five groups of university/college students presented their projects in front of a judging panel consisting of five judges; Ms. Ferihan Al Hasan from Al-Ghad, Mr. Ahmad Tijani from Nathealth, Ms. Reem Eses from Cairo Amman Bank, Ms. Raeda Subhi from Yahoo, and Mr. Nidal Hamam from PepsiCo Jordan.

Each group of students presented for 7 minutes followed by 3 minutes of Q & A from the judging يد العون ,from Petra University دورها ,from Mu’tah University دواوير & صدى :Panel. The projects were (.from The World Islamic Sciences & Education (W.I.S.E يا عونك from the University of Jordan, and University.

an initiative that aims at increasing the ,صدى The first place winner of the competition was voluntary work in the community through restoring homes of the under privileged families in and ,دورها Kerak, as well as helping the orphans in their community. The second place winner was .يد العون third place winners were

It is worth mentioning that the five projects will enter the “Enterprise Development Program” in INJAZ, to incubate their initiatives+ and build their capacities in order to sustain their projects.

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SLP II Closing Retreat: The closing retreat of the second cycle of Social Leaders Program (SLP) took place on Saturday, December 7th until Monday, December 9th at the Crown Plaza Hotel & Resort - Dead Sea. The Business/social leaders along with student leaders from different universities across Jordan engaged in workshops and round table discussions on inspirational readings, learning leadership and social entrepreneurial skills. The readings revolved around three main themes; The Nature of Good Society, Human Rights and Social Welfare, and the Time of Our Lives. An interactive moderation of the readings took place throughout the different text based discussions; raising important questions and answers about Nature of good Society and life in general. During the retreat, students show cased the progress of their projects, and presented their updated projects. With the help of the social/business leaders, students were guided through their projects, and were given the opportunity to draw their action plans for the coming months.

It is worth noting that the second cycle of SLP was implemented in the fall of 2012, with the mission of engaging key business and social leaders with Jordanian youth in order to create a generation of leaders who are able to take initiative and mobilize their communities toward social change. With this bold mission, SLP has the potential to bring great change to Jordan by transforming youth into social innovators and productive members of society.

SLP Laughter Therapy : On September 11, 2013, students of the Social Leaders Program along with their established teams attended a training session on “Laughter Therapy” given by one of Jordan’s renowned comedians; Mr. Nabil Sawalha. The session came to be very beneficial to the students especially that they are currently implementing their projects, and need laughter for a stress free and a productive environment.

SLP students meeting with HRH Prince Hassan bin Talal: On January 28, 2014, SLP students and mentors met with HRH Prince Hassan bin Talal and HRH Princess Sumaya bint El Hassan. The students presented their community development initiatives to the guests followed by an exchange of dialogue and ideas on social development in Jordan.

Strategy 3.5 Link graduates with the job market

Job Placement Program Through the Job Placement Program, INJAZ directly tackles unemployment by linking inactive and unemployed Jordanian youth to employment opportunities in the civil society and private sector. First, INJAZ approaches private and civil society sector institutions in order to determine job market demand and identify specific positions available within an institution, INJAZ then screens and interviews applicants to determine their interests, qualifications, and personal

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strengths. Based on this information, INJAZ matches the applicant with a potential employer and employment opportunity with the final goal of establishing an employment contract.

During fall 2013, 6 participants who attended the Communication Skills workshop (detailed below) were hired; 3 male participants in Irbid were hired in Better Work Jordan, two male participants from the TEAM program were hired in Sinora Food Industry and one was hired in Aldeasa Jordan.

Communication Skills Workshop: During Fall 2013, INJAZ introduced a new program entitled Communication Skills; Effective communication is a basic skill that is often underdeveloped in our education systems but is absolutely necessary for career success and advancement. The Communication Skills Program will introduce participants to the best practices in effectively and efficiently communicating with others. Participants will learn the best practices of public speaking, giving presentations, and about the importance of body language. Throughout the program, participants will be trained in communication strategies that are useful in a wide range of social and professional situations and will greatly enhance their ability to excel in the workplace. Participants will also learn what habits and actions lead to miscommunication and how to avoid that miscommunication. The Communication Skills Workshop is designed to benefit a range of older audiences from inexperienced youth and students to seasoned professionals. For the fall semester a total of 1,559 higher education students from 11 universities and four community colleges successfully graduated from this program.

Lead ON Internship Program: During the semester of fall 2013, 10 fellows were placed in five different NGO’s as part of the Lead ON internship Program; three interns were placed in JOHUD, another three in Leader of Tomorrow, one in JARA, another inters was placed in Global Community, and finally two interns were placed in INJAZ.

My Path to Employment: During Spring 2014, youth participants in My Path to Employment, participated in interactive sessions to build their CVs, cover letters and assess their interview skills. Additionally, they learned how to effectively organize and deliver information in both oral and visual presentations in a cohesive manner that also facilitates communication. Those key topics were then be assessed by mentors and trainers through IQ tests. In spring semester, a total of 1,310 higher education students from 12 universities and five community colleges successfully graduated from this program.

Communication Skills Workshop: During Spring 2014, INJAZ continued to implement the Communication Skills program, which was introduced in Fall 2013. The Communication Skills

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Program will introduce participants to the best practices in effective and efficient communication, including but not limited to presentation skills, and miscommunication avoidance. The Communication Skills Workshop is designed to benefit a range of older audiences from inexperienced youth and students to seasoned professionals. In spring semester, a total of 1,699 higher education students from 10 universities and five community colleges successfully graduated from this program.

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Youth Employment Program

Through the Youth Employment Program, INJAZ directly tackles unemployment by linking inactive and unemployed Jordanian youth to employment opportunities in the civil society and private sector. First, INJAZ approaches private and civil society sector institutions in order to determine job market demand and identify specific positions available within an institution, INJAZ then screens and interviews applicants to determine their interests, qualifications, and personal strengths. Based on this information, INJAZ matches the applicant with a potential employer and employment opportunity with the final goal of establishing an employment contract, through

Lazord Fellowship Program: During the semester of spring 2014, 10 fellows were placed in five different NGO’s as part of the Lazord Fellowship Program (previously called the LeadOn Internship Program), one in Irbid, five in Balqa, and four in Amman.

Employment: In addition to students placed through the Lazord Fellowship Program, 12 students were placed through the Job Placement Program, all of whom were placed in Amman.

Strategy 3.6 Engage students in the planning and ex ecution of EE programs Another students committee was established “INJAZ Ambassadors” committee. The committee consists of 124 students across Jordan and functioning throughout the academic year 2013-2014. The membership will be renewed yearly.

IR 4: The Jordanian society is more appreciative and enthusiastic about volunteerism, rooting it deeply in traditional beliefs and community practices

Strategy 4.1 Raise awareness on volunteerism and social responsibility The grand total number of volunteers who assisted INJAZ in implementing its programs during 2013/2014 was 2818. The majority of INJAZ volunteers conducted SBP programs (curricula programs), while the rest conducted in ICDP and EEP programs in addition to acting as contact people at their respective workplace.

INJAZ was involved with its volunteers as follows:

Presentation at Greater Amman Municipality A presentation at the Greater Amman Municipality was held on September 17, 2013, at their premises to promote the concept of volunteerism among their staff, and to attract new volunteers to INJAZ pool of volunteers. A total of 35 people attended the presentation along with Ms. Nancy Abu Hayyaneh; Social Services Department Manager. The presentation introduced the audience about the organization, its programs and voluntary opportunities it can provide. INJAZ was able to attract 15 new volunteers.

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Presentation at Hilton Another presentation was held at the Hilton during the fall semester to promote volunteerism and attract new qualified volunteers.

International Volunteer Day INJAZ was part of the International Volunteer Day (IVD) that took place on December 4 -5, 2013, in Dead Sea, Jordan. This event was organized to recognize volunteers and volunteer organizations, to inform people about the impact of volunteering on peace and sustainable development, and to applaud volunteers for their dedication and positive impact on the community. The event was organized by Princess Basma Youth Resource Center to increase the awareness of volunteerism among the youth. International Volunteer Day provides an opportunity for volunteers and volunteer organizations to promote their developmental contribution on a local, national and international level to achieve the Millennium Development Goals. 250 youth participants from across the Kingdom, along with activists from Palestine, Tunisia, Egypt, Czech Republic, and France attended this event.

Agreements and Partnerships INJAZ builds on its existing partnerships and explores new ones through signing various memoranda of understanding (MoUs) with multiple parties by which the third party provides INJAZ with volunteers from among their employees. Through this, INJAZ presents an opportunity to the private and public sectors to directly impact the education system and fulfill their corporate social responsibility. Throughout the year MoU’s with the Arab Bank, Hilton, and Aramex took place to provide INJAZ with qualified volunteers. As well as MoU’s with the Aqaba Ports Company, Vocational Training Centers, Global Communities, and Intilaaq.

Strategy 4.2 and 4.3: Lead volunteering movement in Jordan and Position INJAZ as the volunteer opportunity of choice

I-Volunteer Committee INJAZ i-volunteer committee is an initiative that oversees the planning and execution of volunteer events, networking and outreach into the communities that we serve

On January 30, 2014, volunteers from the i-volunteer committee attended a workshop titled “Change your Thoughts Change your World ". 17 volunteers from the North, Mid, and South areas attended the workshop that was given by the trainer Ms. Ghada Alajur at INJAZ premises. Moreover the committee met regularly to plan and discuss the best practices and ways of attracting more volunteers and retaining them. The committee met four times in spring 2014:

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 On January 30, 2014, i-volunteers met for a training about the committee and what its duties would entail.  On February 20, 2014, The I-Volunteer Committee met, and suggested to help new volunteers in CBOT to give them needed support and share their personal experiences in volunteering.  Additionally, seven volunteers from the South Area met and established their own Facebook page to discuss the voluntary work in general and inspire the members to work and volunteer.  On June 15, 2014 a thank you meeting for volunteers was held.

Other Trainings On January 30, 2014, INJAZ held a training with Committee Volunteers for 198 volunteers at the INJAZ office in Amman, on discerning their role in helping to attract volunteers and to assist in the big celebrations. INJAZ honors them annual by holding a training workshop just for them and distributing souvenirs.

Strategy 4.4: Grow & strengthen the network of qualified volunteers

Volunteer Content-Based Orientation Training (CBOT) throughout fall and spring 2013/2014 To ensure effective implementation of INJAZ programs throughout the fall term, INJAZ designs and conducts Content-Based Orientation Training sessions to train, mainly first-time, volunteers. The sessions employ participatory and interactive approaches in training to familiarize the volunteers with various methods to use throughout delivering INJAZ courses to students. These workshops help volunteers prepare themselves for the experience, and make them aware of INJAZ’ support for them.

In Fall 2013, four main types of CBOT took place: A. Curricular Programs Training Four Content-Based Orientation Training sessions were held to train 261 participants as follows:

Table (1): Orientation Training Sessions

Area Date Number of Attendees Location of Training South 4-Sep-13 30 Hilton Double Tree Mid & North 14-Sep-13 138 Quality Suits North (Irbid) 26-Sep-13 61 INJAZ offices North (Zarqa) 29-Sep-13 32 INJAZ offices

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B. Enterprise Business Challenge Training Twelve orientation trainings took place this semester for the Enterprise Business Challenge as follows:

Table (2): EBC Orientation Training Sessions

Area Date Number of Attendees Location of Training North 26-Sep-13 4 INJAZ offices North 26-Oct-13 3 INJAZ offices North 3-Nov-13 2 INJAZ offices North 27-Nov-13 1 INJAZ offices Mid 6/1/2014 4 INJAZ offices Mid 3/2/2014 4 INJAZ offices North 14/1/2014 3 INJAZ Offices North 15/1/2014 1 INJAZ Offices North 19/1/2014 2 INJAZ Offices North 20/1/2014 1 INJAZ Offices South 14/1/2014 2 INJAZ offices South 15/1/2014 2 INJAZ offices

C. TEAM Program Training Three volunteers attended orientation training on TEAM Program implementation. The training was divided into two parts; the first part consisted of a general orientation on INJAZ, its programs and the TEAM program in particular. The second part consisted of a detailed orientation on how to deal with students who have different mental disabilities that vary between mild and moderate, given by an owner of one of the centers for youth with disabilities. The session was later followed by Q&A from the participants.

Table (8): TEAM Program Training Sessions

Number of Area Date Location of Training Attendees Mid 5/Nov/2013 2 Mid 28/Jan/2014 1

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D. Communication Skills: On November 9, 2013, the first Communication Skills Volunteer Content-Based Orientation Training (CBOT) took place at the Crowne Plaza hotel to train 57 volunteers from Mid, North and South areas on the new program. The training focused on an interactive and participatory approach delivered by the trainer Mr. Ahmad Al Asad where volunteers played the role of students to identify what the youth wants, and what’s the best delivery method for the program. Other Trainings Other trainings include:  Creative Thinking Training for the Company Program volunteers: ten volunteers attended a creative thinking session on January 11, 2014 at INJAZ premises in Amman.  I-volunteers committees training; 17 volunteers from the North, Mid, and South attended the committee training on January 30, 2014. In Spring 2014, four main types of CBOT took place: A. Curricular Programs Training Ten Content-Based Orientation Training sessions were held to train 294 participants as follows:

Table (6): SBP Orientation Training Sessions

Governorate/Area Date Number of Attendees Location of Training

South 11-Feb-2014 41 Hilton Double Tree Hotel

Mid & North 22-Feb-2014 48 Crowne Plaza Hotel

Sub CBOT 4,5,6-Feb-2014 20 INJAZ Office

Kaddb 25-March-2014 24 Kaddb Office

Table (7): EEP Orientation Training Sessions

Governorate/Area Date Number of Attendees Location of Training Amman, Balqa, Zarka, 8-March- 36 Kempenski Hotel, Amman Tafeelah, Kerak 2014 9-March- Arabella Halls and Restaurants - Irbid, Jerash and Mafrak 16 2014 Irbid 11-March- Aqaba & Tafeelah 9 Hilton Hotel – Aqaba 2014 12-March- Aqaba, Tafeelah and Ma`an 14 Hilton Hotel – Aqaba 2014 Amman, Irbid, Jarash, Zarka, 15-March- 40 Kempenski Hotel, Amman Kerak and Mafrak 2014 Amman, Irbid, Jarash, Zarka, 15-March- 46 Kempenski Hotel, Amman Kerak and Mafrak 2014

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Enterprise Business Challenge Training Twelve orientation trainings took place this semester for the Enterprise Business Challenge as follows: Table (8): EBC Orientation Training Sessions

Governorate Date Number of Attendees Location of Training

EBC South 14-16 - Feb - 2014 5 INJAZ Office

EBC MID 3-17 - Feb - 2014 10 INJAZ Office

EBC North* 14-20 - Jan - 2014 4 INJAZ Office

B. Technical Training

Technical Training is designed to enhance the volunteers of the Company Startup program delivered on two topics to empower youth startups: how to plan your future growth, and principles of project management.

Table (9): Technical Training Sessions

Governorate Date Number of Attendees Location of Training Amman, Balqa Irbid, Zarka and 26 – Apr – 2014 19 Pharmacy 1 Head Office, Amman Mafrak Kerak, Tafeelah and 19 – Apr – 2014 8 All Jordan Youth Commission – Aqaba Aqaba

IR 5: The Jordanian private sector is increasingly engaged in youth development, realizes the value of investing in youth and is more socially responsible

Strategy 5.1: Leverage our board to grow our network of supporters Members of the Board of Trustees act as representatives of well-established local as well as international companies/organizations that support INJAZ by providing valuable insight into the local business and political environment that aids in the design of the different INJAZ programs and sets the direction of the organization’s growth. Board members also contribute to the sustainability of the INJAZ by making an annual contribution of $10,000 each, towards the organization’s endowment fund.

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Table (15): INJAZ Board of Trustees No. Name Company 1. Ms. Abeer Qumsieh Better Business 2. Mr. Ahmad Al-Hanandeh Zain Jordan 3. Mr. Ahmad Salah Jordan Telecom Group-Orange Jordan 4. Mr. Ahmad Tijani Nat Health 5. Mr. Ala’a Saoudi Aramex 6. Dr. Amjad Aryan Pharmacy 1 7. Mr. Basil Marji Izzat Marji Group 8. Mr. Bassam Al Jazy Al Jazy Trading Company 9. Mr. Bishr Baker Ernst & Young Jordan 10. Dr. Dureid Mahasneh T. Gargour & Fils Co. 11. Ms. Dina Shoman Consultant 12. Mr. Haethum Buttikhi Jordan Kuwait Bank 13. Ms. Hana Darwazeh Hikma Pharmaceuticals PLC 14. Mr. Haytham Kamhiyah Capital Bank of Jordan 15. Mr. Ihab Hinnawi Umniah Mobile Company 16. Mr. Imad Bukhari The Jordan Centre for Trade and Investment 17. Mr. Isam Abdelkhaliq Arab Orient Insurance Company 18. Mr. Iyad Asali Islamic International Arab Bank 19. Mr. Jack Andoni Maani Prefab 20. H.E.Mr. Jamal Al-Sarayrah The Arab Potash Co. PLC 21. Mr. Kamal Al-Bakri Cairo Amman Bank 22. Mr. Kamil Nader Nader Group 23. Mr. Khalil Darawish dar al-handasah 24. Mr. Kjeld Binger Airport International Group 25. Mr. Maher Qassab Aldeasa/Jordan Airports Duty Free Shops 26. Eng. Malek Haddad Jordan Express Tourist Transport Co. Ltd (JETT) 27. Mr. Muhannad Shehadeh Metlife Alico 28. King Abdullah II Design and Development Bureau 29. Mr. Nabil Khatib Maltrans Shipping Agencies Co. 30. Mr. Nidal Hamam PepsiCo. 31. H.E. Mrs. Nadia Al-Saeed Bank al Etihad 32. Mr. Nadim Abaouat Société Générale De Banque – Jordanie 33. Mr. Nadim Haddad Central Trade & Auto Co. 34. Mr. Omar Agha Saraya Jordan 35. Mr. Osama Imseeh Imseeh Jewelry 36. Mr. Oussama Massoud Crowne Plaza Amman 37. H.E. Mr. Qais Qatamin The King Abdullah II Fund for Development (KAFD) 38. Mr. Rakan Irsheidat Omni Trade 39. Mr. Rudain Kawar Kawar Group 40. Mr. Saed Karajah Sa'ed Karajah & Associates for Legal Consultation & Arbitration

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41. Mr. Sahl Dudin Ayla Oasis Development Co. 42. Mr. Salah Abu Osbeh Talal Abu & Co International 43. Mr. Salim Karadsheh Nuqul Group 44. Eng. Suhail Halaby Consolidated Contractors Company Co. LTD.-Jordan 45. Mr. Tareq Al-Aqqad Arab Palestinian Investment Co. 46. Mr. Tareq Haj Hasan Arab Bank

Strategy 5.3: Increase the involvement of the private sector in our programs INJAZ Signs an MOU agreement with Ayla Oasis Development Company On July 4, 2013, a memorandum of understanding (MoU) was signed between INJAZ represented by its CEO Ms. Deema Bibi and Ayla Oasis Development Company, represented by its CEO, Mr. Sahil Dudin to sponsor the “Travel and Tourism Business” program in five public schools in Aqaba. Mr. Dudin acknowledged INJAZ and what its programs provide to the Jordanian youth, Ms. Bibi expressed her gratitude to the continuous support Ayla Oasis Development Company, and its staff has given to INJAZ for the past years.

Partnership Agreement with Aramex On September 29, 2013, a partnership agreement was signed between INJAZ represented by its CEO, Ms. Deema Bibi and Aramex represented by its Regional Manager, Mr. Ala’a Saoudi to sponsor one Enterprise Business Challenge program in Al-Jweideh Secondary School for Girls. Enterprise Business Challenge program increases students’ knowledge of corporate ethical strategies and basic Business concepts, by experiencing a realistic business scenario where they produce, develop and market a new product through a unique online business game.

Partnership Agreement with Standard Chartered Bank On September 24, 2013, a partnership agreement between INJAZ represented by its CEO, Ms. Deema Bibi, and Standard Chartered Bank represented by its CEO Mr. Ahmad Abu Eideh was signed to sponsor two Enterprise Business Challenge programs in two different public schools; Um Al-Hakam Secondary School for Girls, and Dhahiyat Al-Yasmeen Primary School for Boys

Company program student’s training -Bank of Jordan On August 14, 2013, four winning students from the Company Program competition attended two training at the Bank of Jordan, specifically in Bank’s SME and marketing units, to prepare the students for the regional competition that took place in December.

Company Program Students Training To inspire and motivate the Company Program students who will be participating in the regional competition in Kuwait in December, six students attended a session by the trainer Dr. Sana’ Abdo

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to prepare them mentally and physically prepared for the competition. Moreover the students attended another session on October 31, 2013, by the trainer Mr. Mutaz Azar on how to build a present a professional presentation. The six students attended a simulation session on November 5, 2013 which simulated the real competition by having a judging panel that asked questions about the students’ projects and products, in order to make the students live the final competition’s experience. The judges were: Mr. Moataz Azar from USMAS, Mr. Fahed Abu Jaber from CC, Ms. Razan Hindawi from Standard Chartered Bank, Mr. Ahmad Abd Alrahman from Alrajihi Bank, and Mr. Fahmi Saifi from Al Abdali Projects.

A Visit to the Insurance Commission Company On November 14, 2013, students of the Vocational Training Center for Women in Ain Al Basha visited the Insurance Commission Company along with their dedicated volunteer; Ms. Rania Al-Huneidi. The aim of the visit was to introduce the students to the labor market, the working mechanism of such institutes, and make them experience the real working life. This visit was part of the program “Business Ethics” which Ms. Huneidi gives to the students. It is worth mentioning that INJAZ partnered with the Vocational Training Center for Women, to implement INJAZ different programs for their students.

Bank of Jordan Bank of Jordan pledged funds to support the Enterprise Business Challenge (EBC).

Additionally, INJAZ took three steps to further the efficacy of the Partnership Program, including:

 Systemizing the Partnership Function Systemizing and documenting all efforts and work.

 Expanding the Partnership Function Working on the Partnership Team and improving qualifications.

 Organization of Promotional Strategies for INJAZ Programs Developed new approaches to the promoting and marketing of INJAZ programs, including the creation of “packages” that include several programs.

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Strategy 5.5: Position INJAZ as the CSR choice of corporations Exposure in the media was done through several media channels covering INJAZ programs and events and encouraging the culture of volunteerism in Jordan. Newspapers were used more than any other media channel. Below is a listing of media channels covering news about INJAZ:

Newspapers:  Al-Ghad  Al-Anbat  Al-Rai  Al-Sabeel  Addustoor  The Jordan Times  Al-Arab Al-Yawm

Online Portals:  Addiwannews.com  Misrnews.com  Addustour.com  Pr-inside.com  Alghad.com  Prlog.org  Ameinfo.com  Relevant.at  Africanfinancialnews.com  Zawya.com  Akhbaar24.net  Maqar.com  Almadenahnews.com  Mideaster.com  Alrai.com  Nashamanews.org  Arabherald.com  Nebrasnews.com  Elnashrafinance.com  News.silobreaker.com  I4u.com  Newshour24.com  Inewsarabia.com  Petra.gov.jo  Vista.sahafi.jo  Shofakhbar.com  World.einnews.com

Magazines:  Layalina  Anty  Living Well  Home  Jordan Business  Layali Amman  Nakahat A’alia  U MEn

Radio Stations: TV Stations:  JRS  JTV

Moreover, for the Fall 2013 semester INJAZ made agreements with Alrai newspaper to cover the Company Startups program, and Addustor newspaper to cover Business Leaders Campaign.

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Other Activities:

 Supported the finalization of INJAZ Mid area and South Area internal Branding.  Covered all events and programs and agreements in the traditional media  Conducted “Communication training” for Company Startup Program beneficiaries.  Conducted “communication training” for “We Are Social Leaders” Program beneficiaries.  Opened new doors with new Media and communication professionals. Marketing INJAZ Programs, Events, & Campaigns  During July and August, the Marketing and Communication Unit (MCU) finalized INJAZ brand guidelines, and produced all generic BTL materials (folders, bags, notepads, pens, roll-up banners, business card)  MCU conducted Career Wellness campaign during the months of September through November. Eshots, Cds were created and given to universities to be handed out to their students. Furthermore, a new design was created for posters to be distributed in participating universities across the county.  During October, the general assembly Took place in Hyyatt, Amman, and MCU created giveaways for attendees. (plants with INJAZ branded packaging)  MCU created a major video that described INJAZ and what it offers through animation and video footage. The video was created to clearly communicate our message on social media channels and was also used in the Board of directors/trustees reception dinner in November.  MCU’s event management organized the WASL competition that took place in Crown Plaza hotel, Amman in November. Besides organizing the event, stage branding (INJAZ branded boxes) and awards were created for students.  During November and December, MCU took part in communicating the Business Leaders Campaign through printing out thematic banners and notepads that were distributed in schools.  During November, MCU’s events management organized the planning and execution of the board of Trustees and board of directors meetings, followed by a welcome reception and dinner to introduce the new INJAZ chairman Dr. Amjad Aryan, to thank INJAZ’ ex-chairman and to form new INJAZ committees. MCU prepared minimal branding (roll-ups and INJAZ branded boxes), while also arranging for entertainment to be present (youth classical music band).  MCU’s events’ management organized the SLP closing retreat which took place at the Crown Plaza Dead sea hotel in December, where the 20 CEOs and students participants gathered for 3 days for roundtable discussions and interaction. Furthermore, marketing materials were distributed to the participants and minimal branding took place inside the conference rooms. (banners, notepads, thank-you cards)  In January, HRH prince Hassan specifically asked to meet with the SLP team to discuss their social initiatives and the needs of the Jordanian and regional society.

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Therefore, MCU’s event management organized a round table discussion which took place at the Royal Geographical Society. MCU designed certificates for SBP and EEP to be distributed to students during the end of fall semester. For the period February 1 –June 30 2014, the aim of INJAZ’ Social Media channels was to ensure all campaigns, activities, programs and events were covered thoroughly through Facebook, Twitter, Instagram, Youtube and Linkedin on a daily basis while at the same time strengthening the INJAZ brand and engaging our beneficiaries. This was a very successful period for INJAZ’s social media surpassing the milestone of 100,000 fans on Facebook and 30,000 followers on Twitter. Some of the main activities covered were:

University Campaign A University Recruitment Campaign took place; student recruitment topics were posted on INJAZ’s Facebook throughout the month, to promote INJAZ courses at the University level.

Board of Trustees and Board of Directors reception The reception saw live tweeting as the core tool to spread information and engage people in the event. It’s was also a unique opportunity for INJAZ to highlight the success of its Board Of Directors, therefore, the event was covered through live tweeting creating significant engagement with INJAZ’ Twitter followers. Following the event we shared photos, press coverage via Facebook.

Business Entrepreneurship Final Competition The final competition saw live tweeting as the core tool to spread information and engage people in the event. It’s was also a unique opportunity for INJAZ to highlight three school level competitions taking place concurrently, creating significant engagement with INJAZ’ Twitter followers whom were very interested in the event. Following the event, we shared photos, press coverage and video coverage via social media channels.

We are Social Leaders Semi-final Competition The event was covered through live tweeting creating engagement with INJAZ’ Twitter followers for the duration of the events. After the event photos were shared on Facebook highlighting the success from the event.

We are Social Leaders Final Competition The final competition saw live tweeting as the core tool to spread information and engage people in the event. The event was covered through live tweeting creating significant engagement with INJAZ’ Twitter followers. Following the event we shared photos via Facebook.

General Assembly The General Assembly was covered through live Tweeting, highlighting the Board of Trustees success over the past year. After the event the photos were shared via Facebook.

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Board of Trustees and Board of Direc tors welcome reception The reception saw live tweeting as the core tool to spread information and engage people in the event. It’s was also a unique opportunity for INJAZ to highlight His Excellency the American Ambassador to Jordan was in attendance, therefore, the event was covered through live tweeting creating significant engagement with INJAZ’ Twitter followers. Following the event we shared photos, press coverage via Facebook. Social Leaders Program II Closing Retreat The final retreat of the second cycle of Social Leaders Program (SLP) took place in December at the Dead Sea. Social Media coverage included tweeting from the event in addition to sharing photos on Facebook.

Business Leaders Campaign Similar to previous years Business Leaders Campaign created significant interaction for INJAZ via Facebook, Twitter and Instagram. INJAZ followers were highly engaged in writing comments, sharing photos, and tweeting. Students who participated in the campaign were very engaged in sharing their photos and commenting on their experience. A Social Media Competition was launched, on INJAZ’s Facebook page sponsored by the local company: Umniah. The competition aimed to help engage students in the campaign and bring attention to the program. This campaign attracted over 6,000 new fans to our page. The session were also covered through live tweeting creating engagement with INJAZ’ Twitter followers. After the event photos and press coverage were shared on Facebook highlighting the success from the campaign.

Volunteering Campaign In January a small Volunteer Recruitment Campaign took place; volunteer related topics were posted on INJAZ’s Facebook throughout the month. That came in an effort to promote volunteerism, recruit volunteers and at the same time engage our current followers. Related topics were posted on INJAZ’s Facebook throughout the month. That came in an effort to promote volunteerism, recruit volunteers and at the same time engage our current followers on the topic of volunteerism.

Social Media For the period February 1 –June 30 2014, the aim of INJAZ’ Social Media channels was to ensure all campaigns, activities, programs and events were covered thoroughly through Facebook, Twitter, Instagram, Youtube and Linkedin on a daily basis while at the same time strengthening the INJAZ brand and engaging our beneficiaries. This was a very successful period for INJAZ’s social media surpassing the milestone of 100,000 fans on Facebook and 30,000 followers on Twitter. Some of the main activities covered were:

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University Campaign A University Recruitment Campaign took place; student recruitment topics were posted on INJAZ’s Facebook throughout the month, to promote INJAZ courses at the University level.

Board of Trustees and Board of Directors reception The reception saw live tweeting as the core tool to spread information and engage people in the event. It’s was also a unique opportunity for INJAZ to highlight the success of its Board Of Directors, therefore, the event was covered through live tweeting creating significant engagement with INJAZ’ Twitter followers. Following the event we shared photos, press coverage via Facebook.

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Business Entrepreneurship Final Competition The final competition saw live tweeting as the core tool to spread information and engage people in the event. It’s was also a unique opportunity for INJAZ to highlight three school level competitions taking place concurrently, creating significant engagement with INJAZ’ Twitter followers whom were very interested in the event. Following the event, we shared photos, press coverage and video coverage via social media channels.

IR 6: INJAZ’ impact and outreach is scaled up to address national needs through partnership with the government making it a key player in youth advancement

Strategy 6.1 Position INJAZ as the government's partner of choice for youth and education initiatives INJAZ made sure that 20% of the Board meetings included government officials, the involvement came to ensure that INJAZ is keeping track with the governments’ vision and that the decisions are taken jointly. Furthermore, INJAZ was able to Identify and pursue two partnership opportunities with the government.

Strategy 6.3 Strengthen relationship with governmental and educational institutions

INJAZ Signs an MoU agreement with Aqaba University College On July 3, 2013, a memorandum of understanding (MoU) was signed between INJAZ represented by its CEO Ms. Deema Bibi and Aqaba Community College, represented by its dean, Dr. Farouq Azzam to outline the mechanism of cooperation between the two organizations in the future. Dr. Azzam acknowledged INJAZ and what its programs provide to the Jordanian youth, as well as the different success stories the college witnessed from students who graduated from INJAZ programs. He also mentioned the accomplishments of the college from participating in leadership competitions. Ms. Bibi talked about the importance of the partnership with Aqaba Community College, and the role of the college’s representatives and administration in supporting INJAZ, its programs and students.

Signing Agreement between KAFD On December 24, 2013, INJAZ and King Abdullah II Fund for Development (KAFD) signed an agreement in which KAFD renewed its commitment to support the implementation of INJAZ programs in universities around the Kingdom, and to expand INJAZ operations for the academic year 2013/2014. The agreement was signed by KAFD Fund Director H.E. Mr. Qais Qatamin, and CEO of INJAZ, Ms. Deema Bibi, after which she thanked KAFD for their continuous support of INJAZ.

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KIG (KADDB Investment Group) KIG signed an agreement with the School adoption Program, Golden Package, and are now sponsoring four new schools: Al-Mabrookah Secondary School for Boys, Fatima Al-Zahra Secondary School for Girls, Al-Dlail Secondary School, and Al-Dlail Secondary School for Boys. A total of two Extra-Curricular programs and activities were offered to 80 higher education students as follows:

Petra University Job Far: Participated in Petra University Job Fair, raising awareness about youth employment at INJAZ

Greater Amman Municipality: Delivered an awareness workshop about INJAZ EEP Employment unit along with Greater Amman for youth heading into the job market.

Agreements and Partnerships: During the spring semester of 2013/2014, EEP made various agreements and partnerships related to the Job Placement Program:

- Agreement with Vocational Training Centers (VTC) to deliver Job Placement programs to 800 youth in 4 Governorates - Agreement with Global Communities to deliver Job Placement programs to youth and create a pool of job seekers.

INJAZ Quarterly Meeting with Schools Coordinators On August 20, 2013, INJAZ held the quarterly meeting with 16 school coordinators from Amman, Balqa, Madaba, and Zarqa. This meeting comes within the preparation phase for INJAZ school programs during the fall semester of 2013/2014, and to lay the processes and procedures for the programs during the semester. The meeting included the recommendations from both INJAZ and the coordinators on the implementation mechanism for INJAZ programs and ways of improvement and development to benefit the students.

The meeting was attended by Mr. Khader Al-Assaf, activities’ coordinator at the Ministry of Education, along with other coordinators from different public schools, UNRWA, and military culture schools.

KAFD Annual Retreat As part of INJAZ' strategic partnership with KAFD, INJAZ held its 2-day annual retreat which took place on June 17th and 18th at the Crown Plaza Dead Sea. INJAZ’ staff working with

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higher education students met with KAFD’s managers; highlighting the strategic partnership between INJAZ and KAFD to gather comments/feedback regarding previous years’ events in hopes to work on ways for improving future projects, as well as to show appreciation towards participants.

IR 7: INJAZ sustainability and growth is attained through enhancing the quality of operations, institutional capacity, governance, financial position and brand equity

Strategy 7.1: Ensure proper application of quality management system (QMS) During 2013/2014, the QMS had a number of objectives to achieve. These objectives were implemented by the Business Development Unit to ensure the quality of the programs.

Monitoring: Fall 2013 Activities and Results: A. ISO Internal Audit The Business Development Unit performed an internal audit on internal procedures and management elements during Fall 2013, the main results of the internal audit were as follows: Table (11): Internal Audit results Name of Evaluated Activity Results Follow up procedure and No major findings have been detected processes for SBP (Skills Building All audited procedures were properly followed program) and EEP (Employment & using the assigned foms Entrepreneurship program) No major findings have been detected Volunteers recruitment All our volunteers met programs’ criteria All certificates have been distributed to beneficiaries as per policy We have noticed some delay in distributing the Certificates distribution volunteer’s certificates; a plan have been put in place to recover this and is being worked accordingly Procurement procedure Needs to be updated; to be checked next audit There is duplication in reporting and Issue and Complaint form documentation; the forms need to be updated and maybe merged in the future Must be updated more Frequency of update will Issue sheet be decided upon depending on the trends by Oct.2014

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B. ISO External Audit

The external audit took place on October 6th; in al Aqaba office. This surveillance visit showed the highly committed management and staff toward complying with the ISO 9001:2008 requirements, The established Quality Management system was found to be in compliance with the ISO 9001:2008 requirements and noted 4 minor Non Conformities(NCs) reported with no major NCs, and three non-conformities have been closed form last audit, therefore, the continuation of ISO 9001:2008 certificates is recommended

Table (12): External Audit results Name of Evaluated Results Activity Corrective and No corrective action issued for some of the identified minor NCs Preventive mentioned in the previous report as required by the corrective procedure action procedure and the ISO 9001 standard. For each Minor NC a corrective action request shall be issued; to be (BDU reviewed next visit. department) INJAZ needs to correct the following noted discrepancies at its volunteers process: Volunteers INJAZ need to review and document reasons for South Volunteers Procedure/ dropout. Aqaba Office All volunteers information (Matched, dropout, enrolled etc ) need to be complied on one shared list to keep related information current The following needs to be corrected at Operation Kerak and all others as applicable: Quality Procedures need to be easily retrievable. Approval based on verbal interview need to be recorded on

.to insure qualifications طلب تطوع Volunteer request Kerak Passing Criteria for School’s Student need to be defined and Operation documentation requirements adapted. (form the INJAZ need to determine activities needed to gauge the previous effectiveness as Scurvies are being filled out, data entered but not visit) evidence of feedback to Kerak office. Effective Monitoring of KPI’s need to take place and action plan determined and KPI’s need to be translated to Arabic for Kerak Office.

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Monitoring Visits A total of 9 monitoring visits were conducted to INJAZ schools and universities targeting volunteers. The monitoring visits aimed at evaluating volunteers that had joined INJAZ program and ensuring the standard of the quality provided for the students, as well as ensuring that the program delivery is working smoothly according to INJAZ standards for all involved stakeholders. The following table shows the number of monitored visits in each governorate. Table (13): Number of Monitoring Visits in 4 Governorates Governorate Number of Findings monitoring visits Amman 6 Activities implemented in timely manner, volunteers met the criteria , no findings Madaba 1 Activities implemented in timely manner, volunteers met the criteria , No Major findings Irbid 1 Activities implemented in timely manner, volunteers met the criteria , No Major findings Salt 1 Activities implemented in timely manner, volunteers met the criteria , No Major findings Total 9

Feedback Meetings A feedback meeting was held for a total of nine students from the Enterprise Business Challenge program. The goal was to get feedback from students regarding: The impact, the implementation, the volunteers and the whole new experience Brief of results: Students showed clear positive impact by the program with regards to perception to entrepreneurship, Self-confidence, Decision making and problem solving. Quotes:" My parents could sense the change in my attitude and mindset, my dad used to think I’m a child and not let me join him in his visits, no he takes me with him, introduces me when we have visitors at home and let me sit around, and join their discussions" Another feedback meeting was held for six volunteers to get the feedback on a newly developed curriculum- Company Startup Program. Brief of results: Few helpful suggestions were received from volunteers and great approval and confirmation of the content.

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Spring 2014 Activities and Results : ISO Internal Audit The Business Development Unit performed an internal audit on internal procedures and management elements during Spring 2014, the main results of the internal audit were as follows: Table (11): Internal Audit results Name of Evaluated Activity Results Follow up procedure and processes for SBP (Skills Building program) and EEP No major have been findings detected (Employment & Entrepreneurship program) In some areas we encountered a few Volunteers recruitment volunteer applications that don’t match the criteria Certificates distribution All certificates have been distributed Procurement procedure No major findings have been detected Issue and Complaint form No Major findings Must be updated more frequently; any internal complaint should be listed in Issue sheet the issue sheet not as an internal issue but a as a complaint. No Major finding. The quality management manual needs to be updated more frequent; The scope Management elements of the ISO certificates need to be changed to cover the new areas that INJAZ is starting working with.

ISO External Audit

The external audit took place on May 27th & 28th; in Irbid office, Amman office, and head quarter. This surveillance visit showed the highly committed management and staff toward complying with the ISO 9001:2008 requirements. The established Quality Management system was found to be in compliance with the ISO 9001:2008 requirements. No minor or major NCs were reported, and five non-conformities have been closed form last audit. Therefore, the continuation of ISO 9001:2008 certificates is recommended

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Table (12): External Audit results Name of Results Evaluated Activity Management Recommendation and suggestions: Element Quality objectives must be included in the MRM presentation Comparison between the last MRM resolutions to evaluate our achievements according to. Create procedure for reporting the KPI and IRs so the staff will be abide by. To update the corrective and preventive action procedure to highlight the issue of conducting deep root cause analysis. Distinguish between the corrective actions processes versus the preventive action one. Operation Further attention is needed in regards to filling and updating the ISO forms

Monitoring Visits

Table (13): Number of Monitoring Visits in 4 Governorates Governorate Number of Findings monitoring visits Aqaba 5 Difficulty recruiting qualified volunteers in this area for programs like Company and Business Challenge; Still facing challenges with the commitment of boys in some boys schools Wadi Moussa 4 Difficulty recruiting qualified volunteers in this area for programs like Company and Business Challenge

Irbid 2 Area Adoption program: Very positive findings, impact is high in rural areas Zarqa 1 No findings Amman 13 No findings Total 25

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Feedback Meetings -Two focus groups were conducted for volunteers; one for a mix of different programs’ volunteers, the second is for Business Challenge program volunteers -Two focus groups were conducted for students for the following program:

My well-being: The Feedback meeting aimed at collecting feedback on the curricula, the implementation model, the level of engagement of students, the appropriateness of program to age and relevancy to INJAZ mission, in addition to information on impact on perception and awareness. The information collected demonstrated positive effect on students, the topics illustrated are new and interesting, many students were able to better express and learn to manage their today interactions with their families and peers.

Company Program: The feedback meeting aid at collecting information related to impact on students, challenges faced, volunteers and lessons learned. The feedback collected showed very positive impact in students, in brief all students were able to start up their own small projects, stated they are more serious and disciplined after participating in this program, and many have stated they now have future goals and plan of becoming entrepreneurs

Fall 2013/2014 Post Evaluation Forms The below table shows the Impact results according to the Pre and Post evaluations for programs that were conducted:

Table (14): Post Evaluation results-Fall 2013 95% Confirmation of knowledge and Young Arab Voices-post evaluation skills gain calculated in weighted average 76% stated they would prefer to be self- Enterprise business Challenge –Pre evaluation employed on in the future 90% feels confident that they can run a successful business if they were given the chance 84% weighted average confirmation by students that the program helped them Leadership course-Schools enhance their leadership and communications kills

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84% weighted average confirmation by My Entrepreneurial Project-Schools students that the program helped them enhance their entrepreneurial skills 77 % weighted average confirmation by students that the program helped them My Money Buisness-Schools enhance their financial and business knowledge 86 % weighted average confirmation by students that the program helped them Personal Life Planning-Schools enhance their life and communications kills 82% weighted average confirmation by students that the program helped them Success Skills-Schools enhance their leadersip and communications kills 83% weighted average confirmation by students that the program helped them Business Ethics-Uni enhance their leadersip and communications kills 83% weighted average confirmation by Be Entrepreunerial-Uni students that the program helped them enhance their entrepreneurial skills 82% weighted average confirmation by students that the program helped them Exploring Econimics enhance financial and business knowledge 79% weighted average confirmation by My Entrepreneurial Project-Uni students that the program helped them enhance theirentrepreneurial skills

Finally, a base line pilot survey for company program took place during the fall semester; the pilot was aimed at checking the clearness, relevancy, and comprehension of the questionnaire Programs Post evaluation is in progress. The following activities are accomplished:  Data collection  Data verification

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Volunteers Satisfaction Evaluation: Online surveys were sent out to random sample of INJAZ volunteers to gauge their satisfaction with INJAZ support and follow up, 81% of volunteers stated they were satisfied with INJAZ follow up and support. The below graph demonstrate the results of the survey:

Volunteers Satisfaction Survey 100% 92% 92% 96% 90% 80% 80% 84% 80% 80% 72% 70% 60% 50% 40% 32% 30% 20% 10% 0% Satisfaction with INJAZ Program /course given CBOT assistted you in Satisfaction with teachers Recommends the support useful for students preparing for the course and responsible contacts experience with INJAZ to support friends

The results of the survey are shared with the concerned for their follow up where needed.

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Strategy 7.3 Develop INJAZ information hub to collect, filter, process, create and distribute data to support operations and management During the year 2013/2014 15% of the reference manuals for internal and external procedures and programs application methods with all related communication letters, agreements, impact measurement tools, contacts details were created covering the three main programs SBP, ICGP (frozen Program) and EEP along with the supporting units FAU, BDU and MCU to ensure that INJAZ’ operational procedures are standardized for all employees and programs.

Strategy 7.4 Utilize technology to enhance and manage INJAZ Information System  IT Enhancements and Updates INJAZ IT department has made some enhancements and updates on the current systems as follows:  Upgrade internet connection in the field offices.  Implement Database System project  Applying new backup procedure on servers.  Installing Firewall devices instead of internet servers, to manage and monitor internal internet usage and block viruses and spam  Extending file server  Upgrading internet speed  Finalizing one prototype of three from the INJAZ database project

Strategy 7.5 Enhance internal communication and flow of information Continuous efforts are being made to improve the internal flow of information, and to avoid any loss of critical data and information. To avoid any miscommunication and for documentation purposes, documents are being organized and saved in shared folders. Communication among staff members has also been enhanced through emails, meetings, and constant updates

Strategy 7.6 Enhance HR development system INJAZ ensures to update and apply its HR policies and procedures to be consistent with operational needs, and to ensure equality to INJAZ employees. Policies and procedures are aligned with the Jordanian law.

The organization is obliged to treat its employees fairly, in compliance with Jordan Labor Law and in accordance with INJAZ’s policies & regulations; it is also committed to the fair treatment of staff in its programs, based on the equitable application of policies & procedures.

INJAZ works to build a culture across all of operations that values diversity is fair and inclusive and provides opportunity for career fulfillment. It also seeks to keep its policies comparable and competitive with those of other Private Voluntary Organizations, working in social development within Jordan.

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The following modules from the HR policies and procedures were updated:

 Staff Affairs  Grievance  Disciplinary  Separation (Termination and Resignation)  Compensation and Benefits  Communication (Internal & External)

Strategy 7.7 Better engage the board in strategic management The Board of Trustees (BoT) and Board of Directors (BoD) convened many times in Fall 2013 as follows:

 INJAZ Fourth Board of Trustees Meeting INJAZ held its fourth Board of Trustees meeting on July 2, 2013 at the Grand Hyatt Amman to share INJAZ’ strategic direction, and to promote INJAZ’ Company Start up Program by providing students with an opportunity to pitch their ideas and attract mentors for support and guidance. The meeting was chaired by Mr. Rudain Kawar, INJAZ chairman. INJAZ CEO, Ms. Deema Bibi briefed the board on INJAZ achievements in its fourth phase of the fourth year, including outreach and implemented programs in 2012-2013. She also shared INJAZ strategic direction for phase IV, the new program structure, and the changes to each unit. Ms. Bibi then explained to the board members that INJAZ’ management team selected 20 start ups from its Company Start Up Program, which are interested in registering their companies, to present to them, and gain their support through mentorship.

 INJAZ’ Board of Directors meeting Which was held on July 17, 2013, and was resumed on July 23, 2013; during both meetings INJAZ management team briefed the board on important updates related to INJAZ partners, funding, and INJAZ’ Phase III-Year 5 Financial Position.

 INJAZ’ Board of Directors meeting Which was held on September 03, 2013; members of the board were presented with INJAZ’ Phase III Year 5 Plan and Budget.

 INJAZ General Assembly On October 9th, INJAZ held its 8th General Assembly meeting at the Grand Hyatt Amman Hotel, to update the board with INJAZ main achievements for the academic year 2012/2013 and elect the chair-vice, chair, and treasurer of the board. The meeting started with the chairman welcoming the new board members and thanking old members who re-joined INJAZ board. INJAZ CEO, Ms. Deema Bibi presented INJAZ main achievements for the year

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2012/2013, after which the lawyer commenced with the general assembly meeting. Finally members of the Board of Directors were elected, along with the chair, vice chair, and treasurer of the board. Dr. Amjad Aryan was elected as INJAZ new chairman for the year 2013/2014.

 INJAZ’ Board of Directors and Board of Trustees meeting On November 19, 2013, INJAZ board of directors and trustees met to elect INJAZ Board Committee heads and members. These meetings were followed by a reception held in appreciation of INJAZ partners and supporters, and as INJAZ’ guest of honor, US Ambassador Jones joined INJAZ in welcoming its new board.

 INJAZ 3rd Board of Trustees Meeting INJAZ 3rd Board of Directors Meeting took place on March 13th, 2014 at INJAZ Skills Building Program Office, 3:15 – 6:00pm. The following Agenda topics were discussed during this meeting: INJAZ/JA Partnership, INJAZ Financial Sustainability and a New Funding Model, National Initiatives, USAID Phase III Closing and Next Steps, and Upcoming Activities and Events  INJAZ’ fourth Board of Directors meeting INJAZ 4th Board of Directors Meeting took place on May 11th, 2014 at INJAZ Skills Building Program Office, 4:30 – 6:00. The following Agenda topics were discussed during the meeting: Fundraising Gap Spending, Update on 5 year plan sent to USAID, Diversification funding opportunities, Update on JA and next steps

 INJAZ’ fifth Board of Trustees Meeting Meeting took place on May 15th, 2014 at the Kaminski Hotel Amman, 4:30 – 6:30. The Board of Trustees discussed the below mentioned Agenda topics: INJAZ Phase IV (2014-2019) Business Plan, Plans for the Volunteers Declaration, which is to take place in July 2014, Transition Update, INJAZ-JA Worldwide Status, an update on Main Events & Activities, and Discussion and Recommendations of future programs.

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Strategy 7.10 Seek diversified funding through systematic approaches An end of year reception was held at the residence of INJAZ Chairman Dr. Amjad Aryan to celebrate the end of 2013, invitees were the local business owners and officials along with ambassadors and NGO representatives to open channels of communication and explore opportunities of collaboration, and the event was sponsored by Credit Suisse.

Extensive research in local newspapers and online websites is continuously in progress to seek opportunities and proposals from both national and international organizations. Moreover, a “Fundraising Menu” has been used last year which is presented for the public and private sectors, in order to help them identify the various fundable programs INJAZ implements. This systemic approach will build more strategic partnership with various corporations, as well as grow and diversify funding for the organization. Through the extensive research and the application to grants found, funding was received from the Embassy of the Netherlands for tailor made training to enhance the institutional capacity of INJAZ. Project management will be offered to 20 staff members. Furthermore, many proposals were designed and submitted to different international donors such as the European Commission for a project whose aim was to employ people with disabilities. The proposal was not considered for the second phase and for the UNDP Jordan for Demand-driven Vocational Training & Employment Activity, the call of proposal was withdrawn and we were asked to re-submit. Unfortunately two proposals sent to the Embassy of the Netherlands were declined, one for a human rights project and one for Women Entrepreneur Development (WED) Project. INJAZ has also applied for the 2014 WISE Awards, but was not considered for the second phase.

Strategy 7.11 Grow INJAZ endowment fund and maximize return on investment To Maximize INJAZ endowment fund the partnership component staff at the SBP approached multiple local companies to partner with in different programs and categories through adopting the implementation of: WIT, EBC, SAP, Company Program, along with maintenance agreements and access agreements with Al Mashriq School. Table (20): endowment funding. Signing Agreement Company Name Year Category date amount ($) Ayla oasis 2013-2014 WIT Program 3-Jul-13 7,062 Enterprise Challenge, Hilton 2013-2014 3-Jul-13 4,944 Maintenance Hilton 2013-2014 SAP Bronze 10-Jul-13 4,944 National Furnishing Hall- Mutah Microfinance 2013-2014 11-Jul-13 7,062 University Bank (NBC)

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HIKMA Pharmaceuticals 2013-2014 SAP Gold 2-Sep-13 31,073 PLC Coca Cola 2013-2014 SAP Gold 24-Sep-13 7,768 Standard Enterprise Business 2013-2014 24-Sep-13 9,887 Chartered Challenge Enterprise Business Aramex 2013-2014 29-Sep-13 7,062 Challenge Enterprise Business Mosaic 2013-2014 22-Oct-13 40,254 Challenge Al Mashrek Enterprise Business International 2013-2014 3-Dec-13 4,944 Challenge School Al Mashrek International 2013-2014 Company Program 3-Dec-13 4,944 School KAFD 2013-2014 Agreement 24-Dec-13 70,621

SAP Gold KADBE 2013-2014 16-Feb-14 141,243 SAP Gold

Arab Bank 2013-2014 SAP Gold 18-Mar-14 31,073

Total amounts 372,881

Strategy 7.12 Reduce operational cost, utilizing resources and allocating opportunities In order to achieve this Strategy, effective procurement and logistical processes and procedures are taking place to ensure proper cost utilization. Moreover, INJAZ’ Code of Conduct is in its final stages. The FAU follow strict procurement procedures that are also audited by an external auditor. The external audit is a critical element in INJAZ’ financial and procurement management to ensure best resource usage and cost control.

Strategy 7.13 Position INJAZ as a solution provider to national issues related to youth, education, and unemployment Research has been conducted for latest statistics and studies related to INJAZ focus areas and eight research papers were disseminated to INJAZ staff. And now INJAZ is working on the automation of sharing such researches frequently to students and partners to raise awareness for such relevant matters.

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Strategy 7.14 Create awareness on all INJAZ programs and activities among INJAZ employees, and stakeholders. Impact evaluations studies are always shared with INJAZ board and partners, and included in our presentation to potential partners, to spread and create awareness on INJAZ programs, and their value. Moreover, the Business and Development Unit have created KPI’s for our IR’s (not only activities), and was also shared with INJAZ board and partners.

Strategy 7.15 Position INJAZ as a leading organization in youth skills build ing, inspiration, and entrepreneurship With INJAZ new brand refreshment, both the volunteer and university campaigns were conducted during the year, putting INJAZ as the leading organization tackling youth’s national issues. The ongoing social media campaign that takes place with each event communicates with INJAZ followers, and fans the new positioning of INJAZ. MCU also conducted a volunteer mass campaign, with the aim of attracting more volunteers to INJAZ. Several tools were used in order to reach the maximum number of volunteers; outdoor billboards, radio ads, online ads, newspaper ads, and volunteers flyers.

Strategy 7.16 Strengthen partnerships with the public and civil society sectors INJAZ established partnerships with two main funding and training local associations, Tamweelcom and JEDCO, the collaboration between INJAZ and the two parties covers sharing experiences, mentors involvement, capacity building both parties` staff and beneficiaries, financial support for the EDP beneficiaries and continuous consultation services.

Strategy 7.17 Manage Strategic Partnerships According to requirements and conditions; monitoring and evaluation procedures are conducted. Periodic reports are submitted and regular communication between INJAZ and partners to ensure constant communication and engagement of BoT and BoD. We also distributed an appreciation touch to the BoT in addition to the Thank You ad in the regular newspaper once a year.

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Annexes

Annex 1 Total Beneficiaries in 2013/2014

Graduated Students by Governorate (All Programs)

Skill Building Inspirational & Career Guidance Entrepreneurial & Employment # Governorate Total Schools Higher Ed Social Institutions Schools Higher Ed Social Institutions Higher Ed 1 Irbid 10,927 1,422 740 477 431 0 118 14,115 2 Ajloun 370 108 0 0 0 171 214 863 3 Jerash 789 194 0 42 0 0 80 1,105 4 Mafraq 438 138 34 50 0 165 230 1,055 5 Zarqa 16,708 2,006 390 695 310 0 300 20,409 6 Balqa 1,655 195 0 245 688 0 129 2,912 7 Amman 27,534 3,613 3,939 3,947 2,245 85 744 42,107 8 Madaba 1,645 0 0 200 0 0 10 1,855 9 Kerak 3,430 679 263 309 580 0 2,325 7,586 10 Tafileh 654 407 41 0 239 0 338 1,679 11 Ma'an 5,327 454 112 277 0 0 2 6,172 12 Aqaba 7,684 255 334 836 1,057 0 46 10,212 Various 0 0 0 0 0 0 244 244 Sub-Totals 77,161 9,471 5,853 7,078 5,550 421 4,780 Totals 92,485 17,829 110,314 Schools 77,161 Higher Education 9,471 Social Institutions 5,853 Total Beneficiaries 110,314

Annex 2 Total Number of Volunteers in 2013/2014 Total Number of Volunteers by Institution Type Inspirational and Career Entrepreneurship and Fall 12/13 Skill Building Program Guidance Program Employment Program Contact Social People Totals by # Governorate Schools Higher Ed Social Institutions Schools Higher Ed Higher Ed Institutions Gov 1 Irbid 262 49 12 8 8 4 0 13 356 2 Ajloun 12 2 0 0 2 3 0 0 19 3 Jerash 22 8 0 0 0 4 0 0 34 4 Mafraq 14 4 1 1 5 6 0 0 31 5 Zarqa 395 32 7 12 0 11 0 14 471 6 Balqa 51 13 0 3 2 4 0 0 73 7 Amman 682 109 73 70 24 50 0 55 1063 8 Madaba 33 0 0 4 0 0 0 0 37 9 Kerak 101 17 6 6 2 61 0 6 199 10 Tafilah 18 11 2 0 3 11 0 2 47 11 Ma'an 181 15 3 5 0 0 0 10 214 12 Aqaba 206 8 9 16 4 2 0 29 274 Totals by Type 1977 268 113 125 50 156 0 129 2818 Sub-Totals 2358 175 156 129 Grand Total Volunteers 2818

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Annex 3 Participating Schools, Higher Education and Social Institutions in 2013/2014

# School Name in English Gender Governorate 1 Abu Bakr Al-Siddiq Primary School for Boys M Irbid 2 Al-Andalos Secondary School for Girls F Irbid 3 Al-Mutassem Primary School for Boys M Irbid 4 Al-Qadisieh Primary School for Girls F Irbid 5 Al-Walid bin Abd Al-Malik Secondary School for Boys M Irbid 6 Ammar Bin Yasser Secondary School for Boys M Irbid 7 Dahiat Al-Hussein Primary School for Girls F Irbid 8 Dair Abi Saeed First Secondary school for Boys M Irbid 9 Dair Abi Saeed Primary school for Girls F Irbid 10 Hamzah Bin Abdul Mutallib Primary School for Boys M Irbid 11 Huarah Secondary School for Boys M Irbid 12 Izz ad-Deen Al Qassam Primary School for Boys M Irbid 13 Khalid Bin Al Walid Secondary School for Boys M Irbid 14 Khawlah Bint Al Azwar Primary School for Girls F Irbid 15 Maysaloon Primary School for Girls F Irbid 16 Prince Hassan Secondary School for Boys M Irbid 17 Rabi'a Al-Adawiah School for Girls F Irbid 18 Rufaidah Al-Aslamiah Primary School for Girls F Irbid 19 Rukayyah Bint Al Rasoul Secondary School for Girls F Irbid 20 Sammou Secondary Comprehensive school for Boys M Irbid 21 Sammou Secondary Comprehensive school for Girls F Irbid 22 That Al-Nitaqain Primary School for Girls F Irbid 23 Ain Jana Secondary School for Girls F Ajloun 24 Al-Malik Al-Nasser Primary School for Boys M Ajloun 25 Thaher Al Saru Primary School for Boys M Jerash 26 Al-Mafraq Primary School for Boys M Mafraq 27 Al-Awza'I Secondary School for Boys M Zarqa 28 Al-Hashimiah Secondary School for Girls F Zarqa 29 Al-Idrisi Secondary School for Boys M Zarqa 30 Al-Thawrah al Arabiya School for Boys M Zarqa 31 Al-Walid bin Abd Al-Malik Primary School for Boys M Zarqa 32 HusseinSecondary for Girls F Zarqa 33 Martyr King AbdAllah I Primary School for Boys M Zarqa 34 Nusaibah Al-Maziniah Secondary School for Girls F Zarqa

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35 Prince Mohammad Secondary School for Boys M Zarqa 36 Ramlah Bint Abi Sufian Primary School for Girls F Zarqa 37 Saeed Bin Al Musaib Secondary School for Boys M Zarqa 38 Sukaina Bint al-Hussein Secondary School for Girls F Zarqa 39 Tamadur Bint Amr Primary School for Girls F Zarqa 40 Um Salama Secondary School for Girls F Zarqa 41 Zainab Al-Hilaliah Secondary School for Girls F Zarqa 42 Zainab Bint Al-Awam Secondary School for Girls F Zarqa 43 Zarqa' Secondary School for Boys / UNRWA M Zarqa 44 Zarqa Secondary for Boys M Zarqa 45 Zarqa' Secondary School for Girls / UNRWA F Zarqa 46 Abed Al Malek Bin Marwan Secondary School for Boys M Amman 47 Abu Bakr Al-Siddiq Secondary School for Boys M Amman 48 Ahmad Touqan Secondary School for Boys M Amman 49 Ain Jalout Secondary Schools for Girls F Amman 50 Aisha Um Al-Mu'mineen Secondary School for Girls F Amman 51 Akif Al-Fayez Primary School for Boys M Amman 52 Al-Ameen Primary School for Boys M Amman 53 Al-Emam Malek School for Boys M Amman 54 Al-Farouq Secondary School for Boys M Amman 55 Al-Hussein Secondary School for Girls F Amman 56 Al-Jbeiha Secondary School for Boys M Amman 57 Al-Jbeiha Secondary School for Girls F Amman 58 Al-Jweideh Secondary School for Girls F Amman 59 Al-Mowaqar Secondary School for Girls F Amman 60 Al-Mu'tasem Secondary School for Boys M Amman 61 Al-Patra' Primary School for Girls F Amman 62 Al-Qadisiah Primary School for Girls F Amman 63 Al-Quds Secondary School for Girls F Amman 64 Al-Qweismeh Secondary School for Girls F Amman 65 Al-Rujm Al Shami Secondary School for Boys M Amman 66 Al-Shifa' Bint Ouf Secondary School for Girls F Amman 67 Al-Shmaisani Al-Gharbi Secondary School for Girls F Amman 68 Al-Sweifieh Secondary School for Girls F Amman 69 Al-Sweimiyeh Secondary School for Girls F Amman 70 Al-Sweimiyeh Secondary School for Boys M Amman 71 Al-Thouhaybeh (West) School Secondary for Boys M Amman 72 Al-Zahra' Secondary School for Girls F Amman

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73 Arjan Primary School for Girls F Amman 74 Bint Udai Secondary School for Girls F Amman 75 Dahiyat Al-Hussein Secondary School for Girls F Amman 76 Dahiyat Al-Rasheed Secondary School for Girls F Amman 77 Dhahiyat Al-Yasmeen Primary School for Boys M Amman 78 Dirar bin Al-Azwar Secondary School for Boys M Amman 79 Fatima Al-Zahra' Secondary School for Girls F Amman 80 Firas Al-Ajlouni Secondary School for Boys M Amman 81 Hay Al-Ameer Hassan 1 Secondary School for Boys/UNRWA M Amman 82 Hay Al-Ameer Hassan 1 Secondary School for Girls/UNRWA F Amman 83 Hay Al-Ameer Hassan 2 Secondary School for Boys/UNRWA M Amman 84 Hay Al-Ameer Hassan 2 Secondary School for Girls/UNRWA F Amman 85 Hay Al-Ammawi Secondary School for Girls F Amman 86 Husban Primary School for Boys M Amman 87 Ibn Al-Ameed Primary School for Boys M Amman 88 Iskan Al-Jami'a Secondary School for Girls F Amman 89 Jabal Amman Primary School for Girls F Amman 90 Jameel Shakir Secondary School for Boys M Amman 91 Jawa Secondary School for Girls F Amman 92 Khalda Secondary School for Girls F Amman 93 Marj Al-Hamam Primary School for Boys M Amman 94 Martyr Faisal II College for Boys M Amman 95 Maysaloon Secondary School for Girls F Amman 96 Mohammad ibn Al-Qasem Primary School for Boys M Amman 97 Mu'ath Bin Jabal Primary School for Boys M Amman 98 Munthir Al-Masri Primary School for Boys*(Tatbiqaat renamed) M Amman 99 Naifeh Secondary School for Girls F Amman 100 Ngeerah Secondary School for Girls F Amman 101 Nuzha 1 School for Boys/ UNRWA M Amman 102 Nuzha 1 School for Girls/ UNRWA F Amman 103 Nuzha 2 School for Boys/ UNRWA M Amman 104 Nuzha 2 School for Girls/ UNRWA F Amman 105 Nuzha 3 School for Boys/ UNRWA M Amman 106 Nuzha 3 School for Girls/ UNRWA F Amman 107 Nuzha 4 School for Girls/ UNRWA F Amman 108 Princess Alia Secondary School for Girls F Amman 109 Queen Rania Abdullah II Secondary School for Girls F Amman 110 Queen Zain Al-Sharaf Secondary School for Girls F Amman

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111 Raghdan Secondary School for Boys M Amman 112 Rasheed Al-Tlei' Secondary School for Boys M Amman 113 Rukayyah Bin Al Rasoul Secondary School for Girls F Amman 114 Salah Al-Deen Secondary School for Boys M Amman 115 Sameer Al-Rifa'i Secondary School for Girls F Amman 116 Shukri Sha'sha'a Secondary School for Boys M Amman 117 Sukainah Bint Al Hussien School for Girls F Amman 118 Tarek Bin Ziyad Secondary School for Boys M Amman 119 Tawfeeq Abu Al-Huda Secondary School for Boys F Amman 120 Thoqan Al-Hindawi Secondary School for Boys M Amman 121 Tlaa' Al-Ali Secondary School for Girls F Amman 122 Um Al-Hakam Secondary School for Girls F Amman 123 Um Al-Hareth Secondary School for Girls F Amman 124 Um Al-Waleed Secondary School for Girls F Amman 125 Um Amara Secondary School for Girls F Amman 126 Um Ammar Secondary School for Girls F Amman 127 Um Habibah Secondary School for Girls F Amman 128 Zahran Secondary School for Boys M Amman 129 Zarqa' Al-Yamama Secondary School for Girls F Amman 130 Al-Fhais Secondary School for Boys M Balqa 131 Al-Salt Secondary School for Boys M Balqa 132 Al-Salt Secondary School for Girls F Balqa 133 Mahes Secondary School for Boys M Balqa 134 Mahes Secondary School for Girls F Balqa 135 Mariyam Bint Omran Secondary School for Girls F Balqa 136 Al-Istiklal Primary School for Boys M Madaba 137 Al-Khansa' Secondary School for Girls F Madaba 138 Khawla Bint Al-Azwar Secondary School for Girls F Madaba 139 Lub Secondary School for Boys M Madaba 140 Lub Secondary School for Girls F Madaba 141 Madaba Vocational School for Girls F Madaba 142 Mleih Secondary School for Boys M Madaba 143 Mleih Secondary School for Girls F Madaba 144 Princess Basma Secondary School for Girls F Madaba 145 Um Aiman Secondary School for Girls F Madaba 146 Al-Adnaniah Secondary School for Girls F Kerak 147 Al-Ameer Hassan Secondary School for Boys M Kerak 148 Al-Manshieh Secondary School for Boys M Kerak

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149 Al-Mazra' Secondary School for Boys M Kerak 150 Ghour Al-Safi Secondary School for Boys M Kerak 151 Ja`afar Bin Abi Taleb School for Boys M Kerak 152 Noor Al-Hussein Secondary School for Girls F Kerak 153 Um Al-Hasheem Secondary School for Girls F Kerak 154 Zaid Bin Al-Harithah School for Boys M Kerak 155 Al Tafileh Primary School for Girls F Tafileh 156 Al-Ais Secondary School for Boys M Tafileh 157 Al-Qadisieh Secondary School for Boys M Tafileh 158 Al-Qadisieh Secondary School for Girls F Tafileh 159 Buseirah Secondary School for Boys M Tafileh 160 Fatima Al-Zahra' Primary School for Girls F Tafileh 161 Al-Dahiah Primary School for Girls F Ma'an 162 Al-Husseinieh Secondary School for Boys M Ma'an 163 Al-Husseinieh Secondary School for Girls F Ma'an 164 Al-Iskan Secondary School for Girls F Ma'an 165 Al-Petra Primary School for Girls F Ma'an 166 Al-Thawarah Al-Arabiah Al-Kubrah Secondary School for Boys M Ma'an 167 Al-Tiba Primary School for Boys M Ma'an 168 Al-Tiba Secondary School for Girls F Ma'an 169 Asma' Bint Abi Bakir Secondary School for Girls F Ma'an 170 Ma'an Secondary School for Girls F Ma'an 171 Nussaibah Al-Maziniah Secondary School for Girls F Ma'an 172 Omar Bin Al-Khatab Primary School for Boys M Ma'an 173 Rufaidah Al-Aslamiah Vocational School for Girls F Ma'an 174 Wadi Mousa Primary School for Boys M Ma'an 175 Wadi Mousa Secondary School for Boys M Ma'an 176 Wadi Mousa Secondary School for Girls F Ma'an 177 Abdullah Bin Abi Al-Sarh Primary School for Boys M Aqaba 178 Abdullah Bin Qais Al-Harithy Primary School for Boys M Aqaba 179 Abu Ayoub Al-Ansari Primary School for Boys M Aqaba 180 Al-'Ashera Secondary Comprehensive School for Girls F Aqaba 181 Al-Hashimiah Primary School for Girls F Aqaba 182 Al-Hussein Bin Ali Secondary School for Boys M Aqaba 183 Al-Hussein Secondary School for Boys - Military M Aqaba 184 Al-Qweirah Secondary Comprehensive School for Girls F Aqaba 185 Al-Reesha Secondary Comprehensive School for Girls F Aqaba 186 Al-Shamilah Secondary School for Boys M Aqaba

56 Annual Report 2013/2014

187 Al-Shamilah Secondary School for Girls F Aqaba 188 Al-Thaminah Secondary School for Boys M Aqaba 189 Al-Thaminah Secondary School for Girls F Aqaba 190 Al-Thawarah Al-Arabiah Al-Kubrah Primary School for Girls F Aqaba 191 Aqaba Educational Academy for Girls F Aqaba 192 Aqaba Educational Academy for Boys M Aqaba 193 Ayla Secondary School for Boys M Aqaba 194 Faisal I Primary School for Boys M Aqaba 195 Khawlah Bint Al-Azwar Primary School for Girls F Aqaba 196 Princess Basma Primary Co-educational School for Girls F Aqaba 197 That Al-Sawari Secondary School for Girls F Aqaba 198 Wasfi Al Tal Secondary School for Boys M Aqaba 199 Irbid First Secondary School for Girls & Boys/ UNRWA co-ed Irbid 200 Abdullah ibn Maktoom Academy for the Visually Impaired co-ed Amman 201 Al-Amal Secondary Co-ed school for the Deaf co-ed Amman 202 Al-Mashrek International School co-ed Amman 203 Um Habibah Primary School For Girls and Boys co-ed Amman 204 King Abdullah School For Excellence co-ed Balqa 205 Al-Hasna' Bint Muawiya Secondary School for Girls & Boys co-ed Balqa 206 Al-Amal Secondary Co-ed school for the Deaf - Aqaba co-ed Aqaba 207 Dar Al Lutf Schools-Roman Catholic co-ed Aqaba 208 Rosary College Schools- Aqaba co-ed Aqaba 209 Ahliyyah School for Girls F Amman 210 Oxford schools- Locals F Amman 211 Amman Baccalaureate School co-ed Amman 212 Modern Montessori School co-ed Amman 213 Baptist School co-ed Amman 214 Modern American School co-ed Amman 215 Oxford schools - International co-ed Amman 216 Wadi Al Deer Al Sharqi Secondary School for Girls M Irbid 217 Al-Mabrookah Secondary School for Boys F Irbid 218 Fatima Al-Zahra Secondary School for Girls M Irbid 219 Al-Dlail Secondary School F Irbid 220 Al-Dlail Secondary School for Boys M Irbid 221 Aisha Um Al-Mu'mineen Primary School for Girls M Irbid 222 Al-Shmaisani Al-Gharbi Primary School for Girls F Irbid 223 King Abdullah II School for Excellence M Irbid *Schools marked in red are newly added schools.

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# University Name-English Governorate 1 Yarmouk University Irbid 2 Jordan University of Science & Technology Irbid 3 Irbid National University Irbid 4 Jerash University Jerash 5 Ajloun National University Ajloun 6 Al-albayt University Mafraq 7 Hashemite University Zarqa 8 Zarqa University Zarqa 9 Al-Balqa Applied University Balqa 10 Philadelphia University Balqa 11 Al-Ahliyya Amman University Balqa 12 The University of Jordan Amman 13 Al-Isra’ Private University Amman 14 Princess Sumaya University for Technology Amman 15 Applied Science University Amman 16 Petra University Amman 17 Al-Zaytoonah University Amman 18 Middle East University Amman 19 The World Islamic Sciences & Education (W.I.S.E.) University Amman 20 German Jordanian University Madaba 21 Arab Open University Amman 22 American University of Madaba (AUM) Madaba 23 Mu’tah University Karak 24 Tafila Technical University Tafila 25 Al-Hussein Bin Talal University Ma'an 26 The University of Jordan - Aqaba Aqaba # Community College Governorate 1 Al Huson University College Irbid 2 Irbid university College Irbid 3 Ajloun University College Ajloun 4 Zarqa University College Zarqa 5 Princess Rahma University College Balqa 6 Amman University College for Finance & Business Administration Amman 7 Amman Training Center-Naour-UNRWA Amman 8 Engineering Technology College Amman 9 Princess Alia University College Amman 10 Wadi Al-Seer Training Center-UNRWA Amman

58 Annual Report 2013/2014

11 Kerak University College Kerak 12 Ma'an University College Ma'an 13 Shouback University College Shoubak 14 Aqaba University College Aqaba *Universities marked in red are newly added Universities.

# Social Institution Name Governorate 1 Ajloun Youth Association- Women Irbid 2 Al-Sareeh Young Men Center Irbid 3 Deir Abi Said Center Irbid 4 Harta Young Men Center Irbid 5 Irbid Youth Association-Men Irbid 6 Irbid Youth Association-Women Irbid 7 Um Al-Lulu Ladies Cooperative Irbid 8 Vocational Training Center - Almashare Irbid 9 Women Association Irbid 10 Vocational Training Center - Ajloun Institute Ajloun 11 Khawla Bint Al-Azwar Charity Zarqa 12 Al-Majd Quranic Center Amman 13 Al-Qweismeh Young Men Center Amman 14 Al-Qweismeh Young Women Center Amman 15 Jordanian Society for the Protection of Women and Children Amman 16 Khalil Al-Salem Charity Amman 17 Marka Young Men Center Amman 18 Marka Young Women Center Amman 19 Princess Taghrid's Institute for Arts & Handcrafts Development Amman 20 Sahab Young Women Center Amman 21 Sama Cultural Center Amman 22 The Capital's Center for Young Men Amman 23 The Capital's Center for Young Women Amman 24 Vocational Training Center - Marka Amman 25 Vocational Training Center for Woman- Ain Al Basha Amman 26 Young Women's Christian Association Amman 27 Haneenah Center for Young Women Madaba 28 Al-Farouq Sports Club/ Al-Ghweir Kerak 29 Innovation Club Kerak 30 Kerak Young Men Center Kerak 31 Ladies of Al-Ghor Al-Safi Charity Kerak 32 Manshiyet Abu Hamour Club Kerak 33 Preservation of the Quran Society - Aqaba Kerak 34 Basta Young Men Center Ma'an

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35 Petra Youth Center Ma'an 36 Vocational Training Institute - Ma'an Ma'an 37 Vocational Training Institute for Women - Ma'an Ma'an 38 Aqaba Young Men Center Aqaba 39 Aqaba Young Women Center Aqaba 40 Fatima Al-Zahra Center Aqaba 41 Our Lady of Peace Center Aqaba 43 Women Committees Association Aqaba 49 Conscience Association for human right Irbid 55 Princess Basma for Human Development Irbid 56 Ro'ya Voluntary Association Irbid 57 Vocational Training Institute - Irbid Irbid 58 We Are All Jordan Youth Commission - Irbid Irbid 59 We Are All Jordan Youth Commission - Ajloun Ajloun 60 We Are All Jordan Youth Commission - Jerash Jerash 61 Women's Association Khaldiyah Development Mafraq 62 Al-Wessam Charity Zarqa 63 Islamic Center Society /Hashmeyeh Zarqa 64 Dulayl Women's Association for Special Education Zarqa 65 Imam Junaid Association Zarqa 66 Islamic Center Society / Sokhna Zarqa 67 Local community center for women Zarqa 68 Omar bin Khattab Association Zarqa 69 Othman Bin Afan Association Zarqa 70 Social Development Center - Al-Rusaifah Zarqa 71 Sukhna Women Association Zarqa 72 Vocational training center of Gibraltar Zarqa 73 We Are All Jordan Youth Commission - Zarqa Zarqa 74 White window Society Zarqa 75 Youth Society for Self Development Zarqa 76 Al Hussein Youth Camps Amman 77 Atao’kom Amal Center Amman 78 International Circassian Cultural Academy Amman 79 Mujaddidoon Center Amman 80 Naour Young Men/Women Center Amman 81 Princess Basma Center - Northern Hashmi Amman 82 Sahab Cultural Center Amman 83 Social Support Center Amman 84 St. George Youth Center - Roman Catholic Church Amman 85 Vocational Training Center - Abu Nsair Amman 86 We Are All Jordan Youth Commission - Khalda Amman

60 Annual Report 2013/2014

87 We Are All Jordan Youth Commission - Sahab Amman 88 The Entrepreneurial Center for Outstanding Students - Balqa Balqa 89 We Are All Jordan Youth Commission - Ain Al-Basha Balqa 90 We Are All Jordan Youth Commission - Deir Alla Balqa 91 We Are All Jordan Youth Commission - Salt Balqa 92 Princess Basma Center - Madaba Madaba 93 Al-Hussain Camps for Construction Kerak 94 Al-Kerak Children Club Kerak 95 Mu'tah Station of Knowledge Kerak 96 Special Education Center Kerak 97 We Are All Jordan Youth Commission - Kerak Tafileh 98 The Jordanian Hashemite Fund for Human Development-Tafileh Tafileh 99 We Are All Jordan Youth Commission - Tafileh Kerak 100 Petra Hotel Training Center Ma'an 101 Al-Hussain Camps Aqaba 102 Islamic Center Aqaba 103 Poverty Pockets Camps Aqaba 104 Summer Camps Aqaba 105 The Entrepreneurial Center - MoE Aqaba 106 Vocational Training Institute - VTI Aqaba 107 We Are All Jordan Youth Commission - Aqaba Aqaba 108 Al-Asahrafiyeh Sports Club Irbid 109 Al-Koura Charity Association Irbid 110 Beila Charity for Needy Students Care Irbid 111 Jordanian National Forum for Women Irbid # Orphanage Governorate 1 Um Al-Hussein Orphanage Amman 2 Children Care Home /Shafa Badran Amman 3 Children Care Home / Al-Hashmi Amman 4 Ma'an Orphans' Association Ma'an 5 Al-Awdweh Orphanage youth Center Aqaba 6 Al-Aseel Association Irbid 7 SOS Children's Village- Irbid Irbid 8 Al-Noor Orphanage Center Amman 9 Kerak Orphanage Center Kerak 10 SOS Children's Village Aqaba # Youth with Special Abilities Centers Governorate 1 Community Rehabilitation Centre for the Disabled/ Al-Husn Irbid 2 Community Rehabilitation Centre for the Disabled/ Irbid Irbid 3 Princess Basma Center for Special Education Zarqa 4 Saudi Center for Visually Impaired Women in Jordan Amman 5 Cerebral Palsy School (MoE)* Amman

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6 Young Muslim Women Center Amman 7 Al-Thagr Association for the Care of the Disabled * Aqaba 8 Disabled Children Center Irbid 9 Renaissance Society of the Physically Disabled Irbid 10 Badwa Center for Special Education Amman 11 Al-Rawnaq Center Amman 12 Al-Razi Center for Special Education Amman 13 ALTAHADDI for Special Education Amman 14 Amman Center for Special Education * Amman 15 Families and Friends Society of Persons with Disabilities Amman 16 National Association for Special Needs Amman 17 Orient Spirit Development Amman 18 Princess Alia Center for Special Education Amman 19 Al Manar for Special Education Amman 20 Al-Tafileh Association for Special Needs Tafileh 21 Al-Aqaba Center for Special Education Aqaba *Social Institutions marked in red are newly added institutions.

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Photos

Comedian Mr. Nabil Sawalha, during a Business Leaders During the Career Wellness session Campaign session

Students during International Youth Day. During the Laughter Therapy session

WASL Final Competition finalists SLP students and mentors during the closing retreat

63 Annual Report 2013/2014

Communication Skills CBOT SBP Company Startup Program

Business Entrepreneurship Challenge, May 21, 2014 Playground Opening at Al Sweimeh School for Boys

64 Annual Report 2013/2014

End of Annual Report 2013/2014

65 Annual Report 2013/2014