Annual Report 2011/2012
Submitted by: Deema Bibi Chief Executive Officer
INJAZ P.O. Box: 910542 Amman 11191, Jordan Tel: +962 6 565-7410 Fax: +962 6 565-7406 Email: [email protected]
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Table of Content
Acronyms……………………………………………………………………………...... v Executive Summary……………………………………………………………………………………… vi Achievements against Planned Strategies …………………………………...... 1 IR 1: Young Jordanians are increasingly inspired, motivated, aware of their capabilities & potentials, and have enhanced their leadership & entrepreneurship skills………………………………………………………………………………………………..….. 1 1.1 Work Towards Leading Youth Entrepreneurship Movement ……………………….….. 1 1.2 Position INJAZ as the Premier Organization for Inspiring and Preparing Jordanian Youth ……………………...... 5 1.3 Encourage non-traditional and out of school activities that will engage students, increase their sense of social responsibility and grow their passion for success…………………………………...... 6 IR 2: Young Jordanians have developed their work skills and capacities to become more competent and successful professionals……………………………………………….. 11 2.1 Continue revising and introducing new programs...... 11 2.2 Support youth participation in national, regional and global competitions...... 12 2.3 Diversify source of programs...... 14 2.4 Pilot mainstreaming selected programs in Universities (community service, credit hours)…………………………………………………………………………………………. 14 2.5 Increase number of beneficiaries in Higher Education ………………………………..... 14 2.6 Strengthen relationship with Universities…………………………………………………. 15 2.7 Revise and Introduce high impact programs in Universities……………………………. 15 2.8 Scale up entrepreneurship programs in higher education………………………………. 15 2.9 Develop and enrich volunteer orientation and training programs………………………. 16 2.10 Implement and grow INJAZ programs in schools………………………………………... 18 2.11 Enhance INJAZ programs with special groups (youth centers, VTC and orphans)….. 19 IR 3: Young Jordanians are more aware of their career options, capable of making decisions regarding their careers and have better employment opportunities…………. 21 3.1 Help students explore their career choices and opportunities …………………………. 21 3.2 Provide students with practical on-the-job experiences allowing them to make better career decisions …………………………………………………………………………….. 21 3.3 Assist students and graduates to better promote themselves and enhance their employment opportunities………………………………………………………………… 21 IR 4: The Jordanian educational and youth development systems are better equipped to provide quality, relevant education…………………………………………………………… 21 4.1 Strengthen partnerships with the public sector…………………………………………… 21 4.2 Provide quality training material and kits to deliver INJAZ courses……………………. 21 4.3 Build capacity of educational partners (teachers, instructors, youth supervisors, counselors)…………………………………………………………………………………… 22 4.4 Strengthen our relationship with the educational partners……………………………… 23 IR 5: Increase the involvement of the private sector in our programs ……………………. 24 5.1 Increase the involvement of the private sector in our programs……………………… 24 5.2 Strengthen the relationship with volunteers and utilize volunteers’ expertise………… 28 5.3 Position INJAZ as the volunteer opportunity of choice………………………………….. 29 5.4 Grow our pool of qualified volunteers……………………………………………………… 30
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5.5 Strengthen partnerships with the civil society sector…………………………………….. 31 IR 6: INJAZ quality of operations, sustainability, institutional capacity and brand equity are increasingly improved………………………………………………………………. 31 6.1 Ensure proper application of quality control management system (QMS)……………………………………………………………………………..………….. 31 6.2 Focus on measuring impact on a national level………………………………………….. 38 6.3 Ensure Management review and follow up on system…………………………………... 39 6.4 Enhance INJAZ internal culture (I-culture committee)…………………………………… 39 6.5 Engage board members with INJAZ………………………………………………………. 40 6.6 Better engage the board committees……………………………………………………… 40 6.7 Further improve INJAZ overall governance………………………………………………. 40 6.8 Grow the endowment fund………………………………………………………………….. 41 6.9 Focus on high impact, fundable programs………………………………………………... 45 6.10 Seek diversified funding for INJAZ through systematic approaches…………………… 45 6.11 Manage strategic partnerships and explore new partnership opportunities…………... 45 6.12 Partner with potential NGOs to have better impact on youth and avoid repetition…… 52 6.13 Enhance our presence in social media……………………………………………………. 52 6.14 Use technology effectively throughout internal and external practices………………… 53 6.15 Build an information hub to record institutional memory and to enhance institutional capacity……………………………………………………………………………………….. 54 6.16 Enhance the information system, database and build tracking system……………...... 55 6.17 Capture and publish program success stories…………………………………………… 55 6.18 Strengthen INJAZ brand equity…………………………………………………………….. 55 6.19 Enhance HR development system………………………………………………………… 59 6.20 Motivate staff members and focus on increasing the loyalty……………………………. 59 6.21 Create awareness on INJAZ’ mission and impact……………………………………….. 59 6.22 Enhance our media presence in current and new channels……………………………. 61 6.23 Enhance internal flow of information………………………………………………………. 61 6.24 Strengthen collaboration with JA Worldwide……………………………………………… 61 6.25 Reduce operational cost utilizing resources and allocating opportunities…………….. 61 Challenges and Transitions…………………………………………………………………………….. 62 Plans for Next Year………………………………………………………………………………………. 63 Annexes……………………………………………………………………………………………………. 64 Photos……………………………………………………………………………………………………… 73
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Annexes
Annex (1) Total Beneficiaries in 2011/2012…………………...... 64 Annex (2): Total Number of Volunteers in 2011/2012…………………………………………… 65 Annex (3) Participating Schools, Higher Education and Social Institutions in 2011/2012……… 66
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Acronyms
BE Business Ethics BLC Business Leaders Campaign CBOT Content-Based Orientation Training CEO Chief Executive Officer CTU Curricula and Training Unit EE Exploring Economics EFS Economics for Success EMC Entrepreneurial Master Class GAM Greater Amman Municipality H.E. Her Excellency HRH His/Her Royal Highness KAFD King Abdullah II Fund for Development LCS Leadership Course School level LCU Leadership Course University level M&E Monitoring & Evaluation MMB My Money Business MoE Ministry of Education MoSD Ministry of Social Development MTM More than Money PLP Personal Life Planning QMS Quality Management System SAP School Adoption Program SSS Success Skills - School SSU Success Skills - University TTS Travel and Tourism Business – School WIT Working in Tourism VTC Vocational Training Corporation
Terms
Fall 2011 refers to first semester of the academic year 2011/2012 running through the months of July 2011 – January 2012.
Spring 2012 refers to second semester of the academic year 2011/2012 running through the months of February 2012 – June 2012.
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Executive Summary
The year 2011/2012 marked the third year of phase III through which INJAZ seeks to inspire and prepare young people to become productive members of the society and succeed in a global economy as its mission. INJAZ planned its growth with focus on impact and quality while reaching out to new target groups and enhancing the quality and relevance of the programs offered. INJAZ also intensified its efforts to improve INJAZ’ public exposure and brand equity.
This year, INJAZ went through a restructuring phase to better address its beneficiaries’ and organizational needs. Three entities emerged from the Operations Unit, each of which focuses on a function, that will ultimately and jointly work together to build a better future for the Jordanian youth. The three entities include:
Entity 1; Curricular Programs (Competent Youth) Entity 2; Extra Curricular Programs (Active Youth) Entity 3; Social &Company Programs (Entrepreneurial Youth)
Beneficiaries this year reached 128,811 beneficiaries from schools, universities, colleges and social institutions around the kingdom. This outreach would not have been possible without the support of 3,585 dedicated volunteers.
Annex (1) Total Number of Beneficiaries in 2011/2012 Annex (2) Total Number of Volunteers in 2011/2012 Annex (3) Participating Schools, Higher Education and Social Institutions in 2011/2012
Intermediate Resultsand Approaches
In order to achieve its mission, INJAZ is adopting a number of main strategic objectives, called Intermediate Results (IR) that would lead to the actualization of this mission.
IR 1: Young Jordanians are increasingly inspired, motivated, aware of their capabilities & potentials, and have enhanced their leadership & entrepreneurship skills
Approach: Execute programs that would inspire and motivate youth’s entrepreneurship;
For the year 2011/2012, INJAZ implemented many inspirational programs and activities that aimed at motivating the Jordanian youth, raising awareness of their capabilities and potentials, and encouraging the concept of “Entrepreneurship”. The inspirational programs sought to raise students' self-esteem through engaging students in business entrepreneurship, social leadership concepts and gain related skills. This is done through encouraging non-traditional and out of school activities, exposing students to enlightening experiences and opportunities, increasing direct interaction between role models and students, and building the youth’s leadership and business entrepreneurial skills. This year INJAZ implemented the Company Course Competition for schools and universities, the Leadership Competition, and the Social Leadership Program. It also conducted its second “7iwar AlAjyal / Generations Dialogue” session, and the second Artlink program, as well as introducing the “Intel Youth Enterprise Program”, that helps students gain
vi Annual Report 2011/2012 knowledge in identifying key social issues and coaches them to find innovative solutions using their creativity assisted by technology.
IR 2: Young Jordanians have developed their work skills and capacities to become more competent and successful professionals
Approach: Provide semester long courses and programs for schools, universities and social institutions;
INJAZ seeks to empower students with various skills enabling them to compete for job opportunities or start their own businesses by offering a wide spectrum of courses at schools, universities, colleges and other social institutions. INJAZ’ courses focus on promoting financial literacy, work readiness, life skills, as well as business entrepreneurship and social leadership. INJAZ also support the Jordanian youth in national, regional and global competitions. Competitions and awards that took place during the year 2011/2012 include Regional Company Competition, Youth Innovation and Entrepreneurship Summit, and FERD Award for Social Entrepreneurship.
In 2011/2012, INJAZ expanded its curricular programs to deliver 13 courses at 199 schools. 88,414 school students graduated from 2302 classes. As for university courses, a total of 317 classes were offered at 24 universities, benefiting 8,263 students. INJAZ extended its outreach by offering its programs at two new universities: Arab Open University and German Jordanian University; both are in Amman. INJAZ has also been expanding its outreach to include youth centers, orphanages, and centers for youth with special abilities. This year, 125 classes took place at a total of 66 social institutions reaching 3,792 beneficiaries.
Moreover, INJAZ always makes sure to deliver its courses and programs with the quality expected from its stakeholders; based on the feedback collected from students and volunteers, the Program Development and Training Unit revised the Personal Life Planning (PLP) and Success Skills for both schools and universities. It also introduced five new programs; Business Challenge and Intel Youth Enterprise for schools, We Are Social Leaders (WASL) for higher education, Leadership and Company Program in Braille for youth with special abilities.
IR 3: Young Jordanians are more aware of their career options, capable of making decisions regarding their careers and have better employment opportunities
Approach: Offer Job Placement Programs;
INJAZ provides a variety of job placement programs highlighting to students the needs and opportunities available in the job market and necessary skills. These programs help students explore their career choices and opportunities and provide them with practical on-the-job experiences, in addition to assisting students in better promoting themselves and enhancing their employment opportunities.
INJAZ implemented the Endeavour Training Program, which came in partnership between INJAZ and Endeavour. It exposes higher education students to professional corporate culture allowing them to experience it first hand and apply it in their students’ companies, in an attempt to increase their passion for entrepreneurship. Seven companies participated, where 22 students from the University of Jordan and the Balqa Applied University were divided into groups to visit those companies for two days and meet with the CEOs and the other managers.
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IR 4: The Jordanian educational and youth development systems are better equipped to provide quality, relevant education
Approach: Employ positive changes in the educational system;
INJAZ worked towards enriching the educational system through curricula development, building the capacity of teachers and youth educators, in addition to strengthening INJAZ’ relationship with partners in the educational and public sectors. A MoU with the Ministry of Social Development (MoSD) was signed to reinforce the existing cooperation between both parties to help the youth, at various centers affiliated with MoSD like orphanages and centers for youth with disabilities. INJAZ renewed its agreement with KAFD for the year 2011/ 2012.
INJAZ provided school teachers with capacity building training. They were also introduced to new teaching techniques that were built on participatory approaches. INJAZ designed and conducted three training sessions attended by 165 teachers teaching at schools, affiliated with the Ministry of Education where INJAZ implements its courses across Jordan.
IR 5: Increase the involvement of the private sector in our programs
Approach: Increase the participation of the private sector;
INJAZ works towards increasing the participation of the Jordanian private sector and the society in general in building the capacity of Jordanian youth. This is done through raising their awareness about social responsibility and promoting the culture of volunteerism among corporations and individuals. In addition to emphasizing the importance of collaboration between public, private, and non-profit sectors as a powerful tool to address and overcome the challenges facing Jordanian youth and the educational system.
During 2011/2012, 20 new schools were adopted under the School Adoption Program (SAP), by Dar Al Handaseh, Standard Chartered Bank, Citi Bank, GAM companies, Arab Bank, Consolidated Contractors Company, and Siniora Food.
This year, the number of corporate volunteers reached 2,875 volunteers, forming 80% of total volunteers, and coming from numerous corporations that have an agreement with INJAZ. And in order to increase the pool of qualified volunteers, and increase the number of corporate volunteers, INJAZ signed various MoU’s with various corporations such as Capital Bank, Pharmacy 1, Egyptian Arab Land Bank, Al-Zay Company, Jordanian Leadership Training Forum, and Greater Irbid Municipality.
IR 6: INJAZ quality of operations, sustainability, institutional capacity and brand equity are increasingly improved
Approach: Maintain quality of operations and improve institutional capacity;
During the year 2011/ 2012, the Quality Management System (QMS) had a number of objectives to achieve, to ensure the quality of the programs and measure their impact on INJAZ stakeholders: students, volunteers, teachers and other partners.
An internal KPI Training for all INJAZ staff was conducted by the QMS to assist the staff in planning a strong action plan with SMART targets and measurable KPIs.
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The Business Development Unit is in the process of creating new ISO procedure for other units, and revising the existing procedures to become more effective and up-to-date.
Approach: Enhance brand equity;
Various marketing efforts were made to highlight INJAZ’ events and programs in the year 2011/2012 in an effort to strengthen INJAZ’ brand and increase awareness of its programs and their impact.
The Social Media focus during the year was emphasized on, to ensure that all campaigns, activities, programs and events were covered thoroughly through Facebook and Twitter to highlight INJAZ’ successes. INJAZ covered Company Program, Intel Youth Enterprise, Young Volunteers Day, Social Leaders Program, Generations Dialogue, and New Think Festival in addition to all signing agreements, volunteer success stories and day to day activities.
Approach: Sustain INJAZ in the future;
INJAZ and as always, continued to work on establishing its sustainability through strengthening the Board of Trustees (BoT) formulating and implementing a comprehensive strategy, engage the private sector in INJAZ’ programs, and explore new partnerships and maintain good ties with existing strategic partners.
Throughout the year 2011/2012, numerous meetings took place with the various established board committees to closely work with INJAZ staff on achieving the committees’ and to ensure that they are kept up-to-date with the organization’s progress, and development.
BoT’s growth is an integral part of INJAZ' sustainability; in addition to their annual financial contributions to the endowment fund, board members bring expertise to the organization.
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2. Achievements Against Planned Strategies
This annual report covers the period of July 2011 through June 2012 referred to as 2011/2012 throughout the report. It outlines the achievements of INJAZ against planned targets. In addition to presenting achievements, this report will outline transitions, challenges, and plans for next year.
This section lists Intermediate Results (IRs) outlined in the action plan for 2011/2012. Under each IR, achievements and challenges are defined according to the expected results.
IR 1: Young Jordanians are increasingly inspired, motivated, aware of their capabilities & potentials, and have enhanced their leadership & entrepreneurship skills
Strategy 1.1 Work Towards Leading Youth Entrepreneurship Movement
A lot of activities have been implemented by INJAZ to lead the Jordanian youth towards entrepreneurship; Company competitions for schools and universities, Leadership Competition, and the Social Leadership Program (SLP), are some of the major activities that took place during the year 2011/2012 to ensure the accomplishment of strategy 1.1. Below is a more detailed description of the mentioned activities.
Company Course Competition for Schools
INJAZ conducted its sixth annual “INJAZ Student Company Course Competition” on the 27th of July. This year, 22 students, from four schools, participated in the national company competition as their four teams competed to win the title and qualify to compete at the regional level.
The student companies, sponsored by Zain-JORDAN and Toyota-JORDAN, were:
- “Creative Touch” (Lamset Ibda’) Company from Um Habiba School for Girls supervised by INJAZ’ volunteer Mr. Khaleel Abu Shwareb, - “Husban Fountains” from Husban School for Boys supervised by volunteer Mr. Khaled Nayfih, - “Express your Self” ‘Abber ‘an Nafsak Company from Jwaideh School for Girls supervised by volunteer Ms. Lina Hundaileh, and - “Red Fabric” AlNaseej Al Ahmar Company from Thuhaiba School for Boys supervised by volunteer Mr. Ali Dahmash.
The panel of judges included Mr.Haethum Buttikhi (Jordan Kuwait Bank), Mr. Faraj Bassil (aramex), Ms. Abeer Qumsieh (Better Business), Ms. Lama Jabasini (Jumpstart) and Ms. Tala Al- Mauge (Zaru Law Firm) to choose the Best Student Company 2011 and Best Student CEO 2011.
Express Yourself, was from Al-Jwaideh Secondary /عبّر عن نفسك ,The winning student company School for Girls producing T-shirts with inspirational quotes. The Best Student CEO award went to Ayaat Amr from Um Habibah Secondary School for Girls.
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A documentary on this competition is being produced, and currently in its final process of editing; students and volunteers who participated in the program were interviewed, sharing their experience and feedback.
Company Competition for Universities INJAZ conducted its annual Higher Education Student Company Course Competition, sponsored by Boeing, Jordan Cement Factories, Greater Amman Municipality and Dar Al Handasah, on October 13th.
Seven teams participated in the competition from seven different universities across the Kingdom. The 39 students along with their supervising volunteers worked continuously for seven months to develop their products/services, raise their capital, sell their products/services and eventually liquidate their companies.
The participating Student Companies were:
1. Things Company – Amman Private University 2. B’s Company – Princess Sumaya University for Technology 3. Ibda3 Company – Middle East University 4. Connect Company – Tafilah Technical University 5. Teythus Company – Yarmouk University 6. Legoo Furniture – University of Petra 7. Events Mn 2la5er – Jordan Universtiy-Aqaba
The volunteers supervising the seven teams were: Dr. Ali Wazani, Mr. Simon Samir, Ms. Majida Jbour, Ms. Hala Zawati, Mr. Atieh Hamarneh, and Mr. Abdulkarim Jfout.
The student companies competed through three stages: Business Report, Booth Setup, and Business Presentation/ Panel Interview. They showcased their companies at their respective booths and later presented them to a panel of judges. Three companies were nominated to compete in the Final Company Competition: Connect Company, Legoo Furniture, Events Mn 2la5er.
Twenty one (21) students, 16 from higher education and 5 TEAM program students, from Al- Amaan Center in Amman, participated in the Trade Fair that was part of the BLC closing ceremony. The closing ceremony was held on the 21st of December to appreciate the efforts of participating business and social leaders while simultaneously providing INJAZ students with the opportunity to showcase their business/social entrepreneurship projects and companies to key business and social leaders and attract possible investments. Participating students had booths set-up for their respective projects/companies that were part of one of the following INJA programs: - Social Leaders Program - Leadership Program - Company Program - TEAM Program
Leadership Competition Following the screening phase of Leadership Competition that took place July 6th -7th, forty-seven (47) students from 11 teams, out of the original 144 students from 25 higher education teams were nominated to participate in the Semi-Final Leadership Competition held on July 13th.
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Five volunteers formed the judging panel to interview and nominate the four finalist leadership projects into the final competition. Each of the teams had ten minutes to present their projects and was asked questions by the judging panel. The four finalists were:
Elements of Life” team from Aqaba University College presenting “Green College” project, “Shabab Smart” team from Jordan University – Aqaba presenting “Kashaf” project, “Sawa 7aN’eesh” team from Jordan University presenting “INJAZ’ Food Bank” project, and “Iqra’ ” team from Amman Private University presenting “Iqra’ Tartaqi” project
On October 26th, INJAZ held its Final Leadership Competition for university and college students who took INJAZ’ leadership course in 2010/2011 and implemented their leadership projects. Four teams, comprised of 19 students, reached the final stage and competed presenting their projects to the judging panel composed of: . H.E. Ms. Hala Bsaiso Lattouf . H.E. Eng. Haitham Jweinat . Prof. Labib Khadra . Mr. Marwan Said . Mr. Basil Marji
The Gold Award went to “Sawa 7aN’eesh” team for their “INJAZ’ Food Bank” project, Silver Award to “Iqra’ ” team, and the bronze awards went to “Elements of Life’ ” team and “Shabab Smart” team.
In order to provide the students who reached the final stage of the leadership competition with better presentation skills, INJAZ provided them with presentation skills training on the 28th of September. The training was conducted by our volunteer Mr. Jamil Sarraj who helped the students improve their presentations for the final competition and gave them various tips and advice. A total of 16 students attended the training.
Social Leadership Program (SLP) INJAZ held an Open Day at the King Hussein Club for the SLP (Social Leaders Program) on Tuesday, October 18th. The event gathered SLP students, mentors from well-known Jordanian social and business leaders, the mentors' management teams, and their families, in a casual atmosphere. The event started off with Challenger Team's outdoor activities to break the ice and engage the guests' strengthening the team-spirit. Afterwards, the students presented their nine projects, their progress, and future plans. The total beneficiaries were 63.
The mentors then shared their feedback with the students and their teams during a lively reception dinner which took place in the garden of the King Hussein Club.
Concurrent to this strategy, INJAZ launched a social media competition, under the sponsorship of Nuqul Group, where the public voted for their favorite project’s video posted on INJAZ’ Facebook page. The winning team was ‘Step and Mile’ and was awarded JD 1,000 of funding towards the completion of their project.
Two retreats took place for the SLP competition as per the below:
1. SLP I Closing Retreat
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On March 17th -19th , INJAZ held the closing retreat of the first round of Social Leaders Program (SLP) bringing together 9 student leaders and their mentors at Al Azraq Wetland reserve. The retreat included various activities: readings, round-table discussions, movie screening, in addition to outdoor activities. The readings highlighted many topics such as Challenges of Leadership, Human Rights, Social Welfare, and the Time of Our Lives. The retreat was concluded with a “Personal Checkout” where "I can say that this was the hardest but all participants reflected on their experience in the most enjoyable two years of my life. Now I can program for the past two years and highlighted the say that I’m driven and nothing can stop me impact that the readings and projects had on them anymore. Rasha Boucai, Student Leader of intellectually and emotionally. Student leaders Kalimah Project expressed that this program has given them the drive to expand and sustain the projects in order to better their community and create the change they want to see.
The completion of SLP 1 was in conducted in July 2012; results will be mentioned in the 2012/2013 Fall report.
2. SLP II First Retreat
The first retreat of the second cycle of SLP took place on Wednesday, June 20th until Friday, June 22nd at Evason Ma’In Hot Springs. Ten business/social leaders along with ten student leaders from different universities across Jordan engaged in workshops and round table discussions on inspirational readings, learning leadership and social entrepreneurial skills.
The readings revolved around three main themes; Leadership Styles, Challenges of Society, and Examples of value-based Leadership. During the retreat, different activities were planned where each participant identified and discussed possible social development projects that could benefit their local communities. At the end of the retreat, each student was matched with a business/social leader starting an 18-month partnership to develop sustainable social development projects.
It is worth noting that "SLP - Class I" was piloted in the fall of 2010, with the mission of engaging key business and social leaders with Jordanian youth in order to create a generation of leaders who are able to take initiative and mobilize their communities toward social change. With this bold mission, SLP has the potential to bring great change to Jordan by transforming youth into social innovators and productive members of society.
A proper facilitation (Moderators) for the SLP throughout the different text based discussions in the mentioned above retreats were provided.
Other activities
The WASL projects screening for the academic year 2011/2012 took place on June 17th and 18th 2012 from 9:00 am- 5:00 pm. Thirty-seven projects from universities across the Kingdom were screened and 118 students attended the competition. Five judges reviewed and scored each project. By the end of the two days, 12 projects only qualified to the semi-final competition which will take place on September 9th, 2012 at the Hussein Cultural Center.
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Strategy 1.2 Position INJAZ as the Premier Organization for Inspiring and Preparing Jordanian Youth
INJAZ always makes sure to execute programs and events that will help and prepare the Jordanian youth for the job market. Business Leaders Campaign (BLC) is one of the core programs related to this strategy; where business and social leaders conduct sessions with the students to share their success stories; a great opportunity to connect the students with the personal experiences of those leaders, inspiring them that someday these students will stand in front of other students, sharing their experiences as business leaders.
As mentioned above, INJAZ launched its fourth Business Leaders Campaign (BLC), sponsored by USAID and Credit Suisse, on November 20th and lasted until December 20th. 132 business and social leaders, conducting 136 sessions, were invited to share their personal experiences and success stories during a two-hour session with 6795 students. The average session had 50 students, mostly from grades nine and ten, at public, UNRWA and military culture schools.
BLC created the most significant interaction for INJAZ via Facebook and Twitter to date. INJAZ followers were highly engaged in writing comments, sharing photos, and tweeting; several business leaders joined INJAZ Facebook page or followed us on Twitter as a result. Another Social Media campaign for the BLC called “Meet Jordan’s Business Leaders” was launched. Through this campaign four of our followers had a chance to attend the BLC Closing Ceremony by answering a question about entrepreneurship, posed by business leaders on videos posted on INJAZ Facebook page. People with the best answer were invited to attend the BLC closing ceremony. Three students and one volunteer were selected to attend.
To promote our BLC online campaign we have placed banners on khabirni.com and Akhtaboot and a banner on Facebook. In addition, the BLC was covered through pictures on Facebook, live streaming of sessions, live tweeting of sessions and daily updates.
In addition to BLC, other programs have been implemented related to Strategy 1.2, such as 7iwar AlAjyal / Generations Dialogue, Intel Youth Enterprise and Artlink Program. Below is a more detailed description of these programs.
7iwar AlAjyal / Generations Dialogue On the 11th of February, INJAZ held its second Generations Dialogue aiming to inspire the youth and open channels of communication between student and community leaders. The event, that took place at Canvas restaurant, gathered 18 reputable Jordanian CEOs and social leaders and 19 students from various public and private universities from across the kingdom, providing them with a platform for discussion about youth employment challenges and trends. Facilitated by Ms. Deema Bibi, CEO of INJAZ, the dialogue tackled topics such as unemployment, job opportunities and experience, trends of post-graduation plans among the youth, sector of choice upon employment, and women involvement in the job market, among other topics. After more than two hours of dialogue, the guests were escorted to a light lunch and had the chance to network with each other.
Intel Youth Enterprise In cooperation with Intel, INJAZ implemented “Intel Youth Enterprise Program” that helps students gain knowledge in identifying key social issues and coaches them to find innovative solutions using their creativity assisted by technology. It also aims to inspire students to take matters into their own hands and become agents of social change.
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The program was implemented at Amman Bell Center with the help of INJAZ volunteers. Four boys’ schools and four girls’ schools participated over four consecutive Saturdays. The program commenced on March 31st until April 28th, from 9:00 till 3:00. The following topics were tackled on each day:
- Program Introduction, Team Presentation, Problem Brain Storming - Business Plan for the Solution - How to Pitch their Ideas - Pitch the Idea and Distribute Certificates to Students and Volunteers
To follow up on the students’ progress, a one-hour recap session was held at the students’ respective schools on a weekly basis
During the final session on April 28th, the teams pitched their business ideas, each in their own presentation style, in front of a panel of three judges. The five winning teams were from: Shukri Shashah Secondary School for Boys, Dhahiyat Al-Rasheed Secondary School for Girls, Queen Rania Al-Abdalah Secondary School for Girls, Al-Jubeiha Secondary School for Boys, and Raghadan Secondary School for Boys. The five best projects will be receiving training in cooperation with Queen Rania National Entrepreneurship Competition (QRNEC) in the summertime. A total of 66 students benefited from this program.
A two half page thank you ad, thanking the teachers, volunteers and INTEL was published in AlGhad and AlRai Newspapers.
ArtLink This year marks the second round of this new program, by Creative Connections, aiming at building intercultural competency through asking young people at schools from Arab nations and the USA to create and exchange art projects with one another, reflecting their respective lives and cultures in 28 weeks (one hour per week). The program culminates with participating classes sharing the insights gained from their partners' art through written, audio, and/or video dialogue. The thoughtfulness and openness of both the art and the ensuing dialogue give Arab-US Connection its unique potential to replace stereotypical ideas with a new respect of one's partners and their way of life.
The program was run throughout the year at seven private schools; four of them were new schools to INJAZ. A total of 165 students participated in ArtLink.
Strategy 1.3 Encourage non-traditional and out of school activities that will engage students, increase their sense of social responsibility and grow their passion for success
To ensure the achievement of Strategy 1.3, a lot of out of “out of school” activities have been accomplished by INJAZ, to engage students and increase their sense of social responsibility.
On May 20th, INJAZ launched its third Young Volunteers Day to spread the spirit of volunteerism among school students. The campaign aims to raise awareness about social responsibility and community service; students in grades 7 to 10 from more than 110 schools teamed up with INJAZ staff and volunteers, to get involved in various activities at their respective schools. Activities revolve around Community Service, Environment-Friendliness, and Health and Safety. The campaign ran until May 26th across the kingdom benefiting 16,987 students.
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Other “out of school” activities for school and university students took place last year as mentioned below:
Company Program students from both Um Habibah and Al-Jwaideh Secondary Schools for Girls set up booths to sell their products (home products and T-shirts with prints) at Al- Hussein Park on July 6th. The students stayed from 6:00 pm until 8:30 pm and made some profit.
On July 24th – 26th, TEAM program students in the Mid area participated in the Annual Exhibition of Products of Charities of Greater Amman held at Ra’as Al-Ain Gallery. Her Highness Princess Alia Al-Tabbaa sponsored the opening of the exhibition, which was organized by the Union of Charitable Societies of Greater Amman in cooperation with the Greater Amman Municipality. TEAM Program students participated through their respective centers and displayed their products selling them to the visitors of the exhibition for two consecutive days.
As part of My Money Business course, taught by volunteer Mr. Ahmad Al-Hyari to Grade 10 at Al-Hasna Bint Muawiyah School for Girls, the students visited the Vocational Training Center in Balqa. The volunteer, who is the head of Income Tax Directorate, arranged for this visit on 19th of October 2011, to raise the students’ awareness about various vocations, such as pottery and jewelry among others that could be undertaken as a source of income and serve as good ideas for business start-ups.
As part of Success Skills-Schools course conducted by volunteer Ms. Wafa’ Shehadah at Al-Zahra’ Secondary School for Girls, she accompanied grade 9 students to Social Security Corporation to learn more about social security and planning. The visit took place on November 1st and lasted for 2.5 hours.
To apply the concepts learnt in Economics for Success course delivered by volunteer Mohammad Abd Al-Jabar to grade 8 students at Zain Al-Sharaf Secondary School for Girls in Aqaba, the volunteer organized a market activity. In order to teach them selling and buying skills, he brought 150 plant shoots, donated by his employer Development and Training Organization, and set up a small market for students to buy and sell the shoots with all proceeds going towards the school’s garden to be planted by the students themselves.
In order to increase awareness of young students about social responsibility and promote the healthy integration of youth with special abilities into society, INJAZ brought together students from Zain Al-Sharaf Secondary School for Girls in Aqaba and students from Al- Amal School for the Deaf between the ages of 6-12 to read a story, signed with the help of their teachers. The students were asked to draw the storyline and enjoyed various activities together while sharing breakfast. This activity took place on November 15th.
On December 14th, volunteer, Noor Tanbour, conducting a course at Zarqa’ AlYamama School for Girls, organized a talk about Entrepreneurship for grade 8 students. Guest speakers included Mr. Saeed Al-Faydi, Chairperson of Shabab AlKhair Association, and Mr. Yazan Qtaish, Manager of Midyaf Project for Rehabilitation at Tkiyet Um Ali.
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In order to raise awareness about traffic safety and as part of leadership project, volunteer Ismaeel Al-Hasanat from Arab Bank invited a police officer to talk about this topic to grade 10 students of Imam Malik School for Boys.
In order to raise awareness about traffic safety and as part of leadership project, volunteer Mai Biltajee from Arab Bank invited a police officer to talk about this topic to grade 10 students of Al Quds School for Girls. Moreover, it was agreed with the directorate of Traffic to assign a police car to monitor traffic in front of the school from 7 am – 9 pm in order to reduce accidents around the school.
To appreciate the efforts of INJAZ volunteers at their school and celebrate the successful conclusion of INJAZ courses, Al Nuzha Second Elementary School for Boys organized a Graduation Ceremony in December inviting the UNRWA Head of Education and INJAZ staff along with the volunteers, the students and their families. The volunteers were: Khaled Taneera – Retired, Abeer Abu Touq – Manager of Jeeran.com in Amman, Anas AL Hadeed – Officer at Civil Service Bureau, Farah Al Khateeb – Officer at Arab Bank.
Express / عبّر عن نفسك , Company Competition Training: The winning student company Yourself, received presentation skills training on the 29th of September in preparation for the Regional Company Competition. The training was conducted by our volunteer Mr. Jamil Sarraj; and was attended by four school students who practiced their presentation skills with him and finalized their presentation.
Raghadan School Students Attended New Think Theatre: Thirty-five (35) students from Raghadan School for Boys were invited to attend the New Think Theatre on the 12th of December. The invitation was extended by Mr. Maher Qaddoura who gave a Business Leaders Campaign session to the students. INJAZ arranged for the students’ attendance and accompanied them to the event. The New Think Theatre is an initiative that serves as a platform to share ideas and best practices that are innovative, refreshing, moving and memorable. The talks are delivered by Jordanian citizens who have an inspiring story to share.
Travelling Biodiversity Exhibit: On October 29th, INJAZ cooperated with Arab Bank and MoE to give 39 students from Imam Malek School for Boys the opportunity to participate in RSCN’s Travelling Biodiversity Exhibit. This exhibit teaches children about Jordan’s natural heritage and ways in which the next generation can ensure that the country’s biodiversity is conserved for years to come. The exhibit was conducted by RSCN experts as well as Arab Bank trained volunteers in an interactive and engaging manner which young students can enjoy.
As part of My Money Business for grade 10, volunteer Rania Al-Hunaidi, accompanied 15 students from Shukri Sha’sha’ah School for Boys along with their teacher on December 15th to Al Hussein Care Home to bring moral and financial support to the home.
On April 14th, volunteer Mr. Mohammad Elayan, teaching “Leadership Course” at Al- Shifa Bint Aouf School for Girls, arranged for a field trip to Sameer Khoury Factory. Twenty-two students accompanied by two teachers and the volunteer visited the factory in order to learn about the factory’s operation and explore ideas of starting one’s own business.
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After concluding More Than Money MTM course with grade seven at Muath Bin Jabal School for Boys, volunteer Muna Habash, accompanied the students to a puppet show as a form of entertainment while raising awareness about social responsibility.
On May 10th, volunteer Ms. Yasmin Qazan, from HSBC Bank, teaching More Than Money to grade 7 students at Ibn Al-Ameed School for Boys arranged for an on-site visit to the bank. HSBC rented a bus to collect the students; the bank’s employees explained the different financial concepts of money deposit, withdrawal, savings and other banking concepts. The students were delighted by the visited.
As an application of concepts learnt in More than Money course in Aqaba, grade seven students at Princess Basma Primary Co-Educational School ran two different projects. Under the supervision and assistance of their teacher Ms. Arwa Al-Qudah and INJAZ’ volunteers, Ms. Batool Al-Tarawneh, and Ms. Batool Al-Gharaibeh, the students were able to gain a hands-on experience of money management and budgeting by carrying out the following projects: Grade 7A chose to prepare and sell food items. They carefully planned out the food sale in the classroom, and produced the food items at their homes with the help of their mothers. The healthy food items were nicely packaged and sold at reasonable prices at the school’s bazaar. The proceeds were donated to help needy students in their school.
Grade 7D students, on the other hand, made accessories from colored beads. The students distributed the different roles among themselves with the help of INJAZ volunteer and their teacher. The project’s capital was raised by the students themselves, who bought the necessary material and created nice necklaces, bracelets, and earrings. The students priced their products and sold them at the school’s annual exhibition. The profits were divided among the students.
International Youth Day: Organized by the USAID, International Youth Day 2011 event was held on July 20th at the Hussein Youth City. The event gathered university-aged students (mainly in their third or fourth years) to participate in activities that included presentations from USAID-funded projects, entertainment, sports activities, and talent competitions.
Vireo Company students conducted two one-hour sessions to fellow university students about their experience with entrepreneurship. The sessions were interactive and the students attending were highly involved and enjoyed the sessions. A total of 72 students attended the sessions.
Eyes on Future Program: Eyes on Future Program is organized by the University of Jordan’s students union aiming to help Tawjihi graduates and first-year university students in choosing their university majors and know about various extracurricular activities they could take part in. INJAZ participated by setting a booth during the four days in addition to INAZ’ Leadership and Company Program students conducting one- hour sessions each day about their participation in INJAZ’ programs and the impact they have had on them. 195 students attended the program that took place July 23rd- 27th.
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Company Program Training: In order to provide company program students with necessary skills to complement company course material, INJAZ organized training sessions for some of the student companies. The four-hour interactive training session was conducted by Mr. Raed Bilbeisi, an entrepreneur and business consultant, who provided the students with practical insights about starting a business and growing it into a mature and profitable venture. The training was offered twice on March 17th and 31st to 49 students from the University of Jordan, Al-Balqa Applied University, and Engineering Technology College.
Special Adviser to the US Secretary of State for Global Youth Issues Visit: On Feb 22nd, Mr. Ronan Farrow, Special Adviser to the Secretary of State for Global Youth Issues and Director of the State Department’s Global Youth Issues Office, visited German Jordan University (GJU) and met with INJAZ staff and 17 of its company program students along with GJU and USAID staff.
Ms. Deema Bibi, INJAZ’ CEO, introduced INJAZ and its main programs targeting the youth. She was followed by Dr. Tareq Abu Ghazaleh, INJAZ volunteer from Nuqul Group, who talked about his experience and role as a Company Program volunteer. Afterwards, current Company Program students from “Love where you Live” and “Bright” Companies presented their products and progress. Then two previous Company Program students turned entrepreneurs, “Smart Idea” and “Sahara Cars”, presented their products and spoke about their experience in INJAZ’ company program and how it helped them venture into the real world of business.
HMQ’s Visit to Company Program: On May 14th, Her Majesty Queen Rania Al Abdullah met with 31 university students from four public universities participating in INJAZ’ Company Program. The students presented their eight companies to Her Majesty who dropped in on their wrap-up session at the German Jordan University, while preparing their pitches to promote their companies and attempt to secure funding from the private sector.
INJAZ’ Company Program has been scaled up this academic year in light of a three-year agreement with MoPIC to encourage Jordanian youth to embark on entrepreneurship and establish 225 student companies by the end of the agreement’s duration.
Global Entrepreneurship Week: Hosted by Queen Rania Centre for Entrepreneurship, INJAZ participated in the Global Entrepreneurship Week (GEW) at Yarmouk University in Irbid On November 16th. GEW is an initiative founded to inspire young people to embrace innovation, imagination and creativity. To think big, turn their ideas into reality, and to make their mark.
INJAZ’ company course students from Yarmouk University, who established “Teythus Company” during the academic year 2010/2011, conducted a session under the name “Entrepreneurship in Action” where they presented their company to a group of 33 students. During the session the students spoke about their experience with entrepreneurship and shared their success story with fellow students. INJAZ volunteer Mr. Hisham Affouri joined the session and interacted with the students. Leadership Training by Waqtak: On March 4th and 6th, the three students from the winning Leadership Project, INJAZ Food Bank from the University of Jordan, received training by Mr. Ahmad Asad from WAQTAK, as an award for winning the Leadership
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Final Competition of 2011. Dima Al Harash, Amani Abu Hamad and Aisha Al-Ghazawi enjoyed an interactive training session on decoding body language, presentation skills and public speaking. In addition to that, the presentation included presentations, peer learning, team work, role playing, brainstorming, buzz groups, individual activities, and outdoor activities.
New Think Festival: On May 19th, INJAZ sponsored and executed the Social Innovation ‘neighborhood’ at the New Think Festival held for the first time at King Hussein Parks. The New Think Festival brought together more than 200 speakers and performers for a festival of ideas. The neighborhoods included: Startup Village, Innovation Sandbox, Interactive Space, Body & Mind, Social Innovation, Success Lounge, Arts & Culture, Environment, Design, and I Love Jordan.
INJAZ’ Social innovation neighborhood consisted of three zones. The first zone introduced the visitors to the concept of Social Innovation, followed by the Speakers zone where INJAZ invited social innovators to talk about their experience, and finally the visitors passed through the Act of Kindness zone where each visitor chose a bookmark with an act of kindness written on its back. Visitors were encouraged to implement this act. A total of 1,142 people participated in New Think Festival, 100 of them were from schools.
In recognition of the successes accomplished by his students in INJAZ Leadership and Company programs, the principal of Jordan University – Aqaba, Dr. Basheer Al-Zubi, held a celebration in their honor. Faculty members and fellow students attended this celebration which was concluded with prizes distribution.
IR 2: Young Jordanians have developed their work skills and capacities to become more competent and successful professionals
Strategy 2.1 Continue revising and introducing new programs
INJAZ always strives to update and introduce new programs to its pool of courses and extra curricula programs, in order to keep in track with the constant changing requirements and needs of its beneficiaries. A Program Development Committee-PDC was formed, consisting of experienced volunteers that help in developing and revising curricular programs. Selected curricular programs are also uploaded on the website for feedback from all stakeholders through a specific form and procedure.
Based on feedback collected from our students, volunteers and feedback about Entrepreneurial Master Class (EMC) and Leadership Course – Universities, the Program Development and Training unit revised the following courses:
A. Personal Life Planning (PLP) The program’s sessions were reduced from 10 to 8 sessions. Some activities were altered to fit the new structure and enhance their presentation for a more impactful effect. B. Success Skills – Universities This program was updated reflecting JA’s new edition of Success Skills course and was renamed to My Path to Success – MPS. The curriculum was translated to Arabic and localized. In
11 Annual Report 2011/2012 addition, the material is now supplemented with audiovisual material; each kit will have one DVD, with Arabic subtitling, as an aid for the volunteer during the session. Moreover, each student will get a CD with useful information about CV writing and interview preparation among other tips to better equip as they apply to enter the job market. C. Success Skills – Schools This existing curriculum is being revised and is still under development to tailor the changing needs of schools.
In addition to the above revised programs, five new programs were introduced in the Spring semester: Business Challenge and Intel Youth Enterprise for schools, We Are Social Leaders (WASL) for higher education, Leadership and Company Program in Braille for youth with special abilities.
WASL was developed in-house at INJAZ in the fall semester (more description of the program is mentioned below in Strategy 2.7), the rest were developed as follows:
- Business Challenge was developed by Mosaic who provided it in the Arabic language. - Intel Youth Enterprise was also developed by Intel; INJAZ had the material translated into Arabic. - Braille translation of existing INJAZ Leadership and Company programs held at the Saudi Center for Visually Impaired Women were done at the center, those held elsewhere were outsourced externally by INJAZ.
Strategy 2.2 Support youth participation in national, regional and global competitions
INJAZ always makes sure to engage its students in national, regional and global competitions, in order to increase their competitiveness, creativity and self-confidence. Students who participate in national and regional competitions are trained on presentation skills by the operation unit.
Below is a list of competitions that took place in the year 2011/2012:
Regional Company Competition This year, INJAZ Al-Arab held its Annual Young Entrepreneur Competition for Schools in Amman, Jordan from October 18th to 20th. The participating countries were Kuwait, UAE, Bahrain, Oman, Saudi Arabia, Qatar, Jordan, Palestine, Lebanon, Egypt, Morocco, and Yemen. Their respective teams presented their companies that had won the national competition at their home country. Five students from Juwaideh School for Girls represented Jordan in the competition under their . عبّر عن نفسك”student company “Express Yourself
Youth Innovation and Entrepreneurship Summit The five (5) Company Program Competition winners for 2010-2011 from University of Jordan- Aqaba, “Events mn 2la5er” Company, participated in the Youth Entrepreneurship Summit held in Istanbul between 3rd and 5th of December 2011, co-organized by Kadir Has University in Turkey. The Youth Entrepreneurship Summit ran concurrently with the Global Entrepreneurship Summit tackling "Entrepreneurship, Values and Development: A Global Agenda" held under the auspices of Mr. Recep Tayyip Erdoğan, the Prime Minister of the Republic of Turkey, and in coordination with the Prime Ministry.
The objective of the Youth Entrepreneurship Summit is to develop a culture of entrepreneurship, support global cooperation among entrepreneurs and share success stories for cross-cultural
12 Annual Report 2011/2012 approximation and sustainable development. The summit included a “Youth Innovation and Entrepreneurship Fair” where products from eighteen Turkish student companies, along with twelve neighboring countries, displayed their products and business plans to the attendees of the Global Entrepreneurship Summit.
Final Company Competition - Universities The three finalist student companies, Connect Company, Legoo Furniture, and Events Mn 2la5er, competed on the 26th of October at Geneva Hotel. The 25 students took part in all three stages: Business Report, Booth Setup, and Business Presentation and Panel Interview to allow the panel of judges to choose the Best Student Company 2011 and Best Student CEO 2011. The panel of judges included: - Mr. Maher Kaddoura from Meydan, - Mr. Osama Imseeh from Imseeh Jewelry, - Ms. Reem Eses from Cairo Amman Bank, - Ms. Lina Annab from Zara Investment Holding and - Mr. Malek Haddad from JETT.
Mr. Maher Kaddoura and Ms. Deema Bibi, INJAZ’ CEO, awarded “Events Mn 2la5er” from Jordan University- Aqaba the Best Student Company 2011 award. The Best Student CEO 2011 award went to Iman Lutfi, CEO of “Events Mn 2la5er”. As consolation prizes, second and third company place winners were both awarded 2,000 JD from Meydan and Imseeh Jewelry towards the continuation of their companies.
In order to provide company competition finalists with necessary presentation skills, INJAZ provided 24 students with presentation skills training on the 27th of September 2011. The training was conducted by our dedicated volunteer, Mr. Jamil Sarraj, who shared with them tips and advice to help them in their final stage of competition.
Learning for Well Being INJAZ SLP student, Anas Darwish, was nominated with the help of INJAZ to participate in Learning for Well-Being Forum that brought together youth from various organizations in Brussels, Belgium on September 26th through the 30th. The objective of the forum is to create a networking and exchange opportunity for youth and youth organizations. Forty participants attended from various 30 different organizations.
During the five days, workshops were done in an “open-space” style. Participants gathered in groups to discuss different topics such as (education, social inequality, inter- generational dialogue, etc.) encouraging students to come up with new ideas to help the youth in various fields.
FERD Award for Social Entrepreneurship The FERD Award for Social Entrepreneurship aims to celebrate current or past participants of JA- YE entrepreneurship programs from anywhere in the world, who have created a positive social impact in various fields of activities through their JA enterprises. Two Vireo company students, Sami Damisi and Firas Hamtini, applied to the award with the help of INJAZ; their student company was nominated among the seven worldwide finalists. Sami and Firas travelled to Oslo, Norway from August 4th till August 6th. The students presented Vireo Company, after long weeks of practice and preparation with INJAZ. The experience was an eye opener to the two students who were able to establish connections and build friendships with many international students.
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In addition to the above, Um Habibah School for Girls organized a competition for grade 8 sections who took INJAZ’ “It’s My Business” IMB course. Six projects participated.
Strategy 2.3 Diversify source of programs
In order to introduce new programs, INJAZ has identified a couple of potential global partners to be an addition to our source of youth programs. Moreover the Program Development Unit continuously works in identifying and developing new and innovative programs that matches the constant change in our beneficiaries and stakeholders’ requirements and needs.
Strategy 2.4 Pilot mainstreaming selected programs in Universities (community service, credit hours)
INJAZ signed a MoU with the German Jordanian University on August 22nd to integrate INJAZ’ Company Program into the university’s Social Entrepreneurship class, accrediting students who take INJAZ’ Company Program. This agreement is considered to be the first of its kind.
Another MoU was also signed between INJAZ and the Amman Private University, on September 20th, by which the university would support INJAZ programs on its campus in coordination with KAFD office. This agreement, signed by Principal Dr. Saadeq Hamed and Ms. Deema Bibi, allows INJAZ to benefit from the Student Union Services in addition to the Community Service Center. Furthermore, students taking INJAZ’ courses would be able to count the hours towards the Community Service hours, compulsory for graduation (once put in effect at the university).
Strategy 2.5 Increase number of beneficiaries in Higher Education
In order to increase the number of students in universities and colleges, INJAZ conducted a campaign during October in universities, specifically to encourage university students to register for the Company Program. Email shots, were sent to all of INJAZ contacts in addition to the online campaign on Facebook, and advertising it on the radio
For the year 2011/2012, INJAZ university courses were conducted in 11 governorates. A total of 317 classes were offered at 24 universities, benefiting 8,263 students. INJAZ extended its outreach by offering its programs at two new universities: Arab Open University and German Jordanian University; both are in Amman.
The Company Program was scaled up in Fall 2011/2012 as part of a partnership with the Ministry of Planning and International Cooperation who will be funding the upscale of this program in the next three-years to establish 225 student companies. The Company Program rolled out in 9 public universities in November with the objective of building entrepreneurial capacity of young Jordanians and promoting self-employment to encourage job creation while engaging the private sector and utilizing its knowledge, expertise and skills to better prepare Jordanian graduates to become entrepreneurs. Fifty student companies are meeting on a weekly basis to establish product ideas with private sector volunteers at University of Jordan - Amman, Yarmouk University, Al-bayt University, Al-Balqa Applied University, University of Jordan, German Jordanian University, Mu’tah University, Tafileh Technical University, Al-Hussein Bin Talal University, and University of Jordan – Aqaba. Since the program is still on-going, participating students were not included in the total number of beneficiaries this semester.
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As for colleges, a total of 80 INJAZ classes were conducted at 12 colleges throughout 8 governorates. A total of 2295 college students benefited from INJAZ courses.
Strategy 2.6 Strengthen relationship with Universities
As mentioned above in Strategy 2.4, INJAZ signed a MoU with the German Jordanian University as well as the Amman Private University accrediting students who take INJAZ’ Company Program.
Moreover, on December 27th, INJAZ’ Operations staff working with higher education students met with KAFD’s managers of the Career Rehabilitation Offices at their annual meeting highlighting the strategic partnership between INJAZ and KAFD to develop youth skills at universities. The meeting was held at IBIS hotel in Amman and lasted for half a day whereby INJAZ presented its implementation plan for expanding the Company Program and the impact it will have on the students. Moreover, INJAZ and KAFD discussed future plans in light of their strategic partnership focusing on Entrepreneurship, Innovation, and Extracurricular Programs at universities.
Strategy 2.7 Revise and Introduce high impact programs in Universities
We Are Social Leaders (WASL) was developed in-house at INJAZ in the fall semester; this curriculum has been created to replace Leadership Course for Universities (LCU) but has not been implemented in the field this semester. Similar to LCU, WASL emphasizes the importance of developing leadership skills and their impact on professional and social lives. The curriculum introduces leadership concepts and models, in addition to differentiating between charity projects and social enterprises. Through creative activities, students learn how to identify passions, solve problems, manage leadership projects and present them in an innovative way.
Minor parts of the curriculum were reused from LCU; however, the majority of it has been researched and developed in-house. It includes an interview with a local Jordanian leader as well as a competition throughout the course of the program.
In addition to WASL, a new program will be developed in the year 2012/2013, which is called, Inspirational Speakers Program.
Strategy 2.8 Scale up entrepreneurship programs in higher education
Sharing the same objective as EMC of inspiring youth to enter into the world of self-employment with confidence and creativity, My Entrepreneurial Project (MEP) course is delivered as a workshop that lasts for 5-6 hours. It introduces students to entrepreneurship concepts with a focus on business entrepreneurship, highlighting successful local and international entrepreneurship stories and using creative tools to dispel fear and reluctance usually associated with self-employment and starting one’s own business. Moreover, it allows students to test out their ability to work within teams, work on a module of a business, and present their creative solutions for business ideas that address different sectors of the community.
This curriculum was entirely developed in-house after conducting extensive research. Very few parts were translated and adapted to suit local needs. MEP was offered this fall at higher education institutions, while EMC is still being implemented at schools and social institutions.
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Strategy 2.9 Develop and enrich volunteer orientation and training programs
To ensure effective implementation of INJAZ programs throughout the Fall and Spring semesters of 2011/2012, INJAZ designs and conducts Content-Based Orientation Training sessions to train, mainly first-time, volunteers. The sessions employ participatory and interactive approaches in training to familiarize the volunteers with various methods to use throughout delivering INJAZ courses to students. An electronic version (CD) of the CBOT training was developed and shared with all the volunteers for their reference.
An Internal Training committee (ITC) and an external committee were formed and trained to deliver in-house and CBOT trainings for new volunteers.
These workshops help volunteers prepare themselves for the experience, and make them aware of INJAZ’ support. Below is a list of trainings conducted throughout the year.
A. Curricular Programs Training
Twelve Content-Based Orientation Training sessions were held to train 752 participants as follows:
Table (1): Orientation Training Sessions
Governorate Date Number of Attendees Location of Training South 4-Jul-11 23 All Jordan Commission – Aqaba South 12-Sep-11 47 Intercontinental Hotel – Aqaba Double Tree by Hilton Hotel – South 15-Feb-12 76 Aqaba Mid & North 17-Sep-11 119 Meridian Hotel – Amman Mid & North 1-Oct-11 133 Meridian Hotel – Amman Grand Hyatt –Amman Hotel – Mid & North 25-Feb-12 203 Amman Mid & North 10-March-12 102 Le Meridian Hotel – Amman Mid 12-April-12 17 INJAZ Office – Amman Mid 19-June-12 6 INJAZ Office – Amman North 3-Oct-11 3 INJAZ Office – Amman South 10-Oct-11 14 INJAZ Office – Amman
South 13-Oct-11 9 Potash Company
B. Company Program Training
As INJAZ is scaling-up its Company Program this year, three Content-Based Orientation Training sessions were dedicated to train 40 volunteers as per the below table.
Table (2): Company Program Training Sessions
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Governorate Date Number of Attendees Location of Training
Mid & North 29-Oct-11 24 Kempniski Hotel – Amman
South 1-Nov-11 7 Intercontinental Hotel –Aqaba
Mid & North 19-Nov-11 9 INJAZ Office
C. TEAM Program Training
After successfully piloting TEAM program in 2010/2011 at three centers, INJAZ is offering it this academic year at ten new centers. As this program is designed for youth with mild to medium special educational, mental, and physical needs, it is necessary to properly train teachers and volunteers participating in TEAM; 29 carefully selected volunteers and supervisors from participating centers were trained by INJAZ to conduct this program.
Table (3): TEAM Program Training Sessions
Governorate Date Number of Attendees Location of Training Mid, North and 3-Dec-11 23 Dana Plaza Hotel – Amman South Mid 8-Dec-11 6 INJAZ Office – Amman
D. Intel Youth Enterprise Program Training
To help students gain knowledge in identifying key social issues and encourage them to find innovative solutions using their creativity assisted by technology, INJAZ designed and conducted training session attended by 15 participants the workshop presented Program introduction, Teamwork, problem brain storming and Business plan for the solution.
Table (4): Intel Youth Enterprise Program Training Figures
Number of Governorate Date Location of Training Attendees
Mid March 24th 15 INJAZ Office – Amman
E. Business Challenge Program Training
On April 3rd and 4th, Mosaic network trained eight INJAZ staff and six volunteers on its Business Challenge program that was piloted this Spring at eight schools across the kingdom. The training lasted for five hours on each day and was conducted by Mr. Julian Yorke.
F. Young Volunteers Day (YVD) Program Training
INJAZ designed and conducted three training sessions attended by 163 participants who volunteered to assist INJAZ in implementing YVD at schools. The sessions presented YVD’s
17 Annual Report 2011/2012 program scope, its goal, execution process, (teachers, volunteers and INJAZ roles), as well as schools projects and agenda.
Table (5): YVD Training Figures
Governorate Date Number of Attendees Location of Training
Mid May 12th 110 Quality Suites –Amman
North May 13th 21 All Jordan Commission – Zarqa
North May 14th 32 Irbid Chamber of Industry
Moreover, volunteers were contacted by phone, all new volunteers were visited at least once, and most volunteers were visited on their first session, whether they were old or new. This is done to make sure we keep in touch with them, and retain them for the coming years.
Strategy 2.10 Implement and grow INJAZ programs in schools
2302 INJAZ classes were conducted at 199 schools throughout the kingdom in the year 2011- 2012. 88,414 school students graduated from INJAZ courses out of the original 91,240 who had enrolled; 2,826 students dropped out, making the dropout rate 3.1% among school students.
46% of all INJAZ school graduates were from the Mid Area, which consists of three governorates: Amman, Madaba and Balqa. As for the remaining school graduates, 33% graduated from the North Area, which includes Irbid, Ajloun, Jerash, Mafraq, and Zarqa, and 21% were from the South covering Kerak, Tafileh, Ma’an and Aqaba.
INJAZ delivered 13 courses for school students in grades 7 through 11. The courses given throughout the year were: Personal Life Planning (PLP), More than Money (MTM), Economics for Success (EFS), It’s My Business (IMB), Success Skills (SSS), Travel & Tourism Business (TTS), My Money Business (MMB), Leadership Course (LCS), Entrepreneurial Master Class (EMC), My Entrepreneurial Project (MEP), Leadership Course - Schools in Braille (LCS-Braille), Company Course in Braille (CC-Braille), and Business Challenge (Mosaic)
Three of the offered programs were newly introduced at the spring semester: Leadership Course - Schools in Braille, Company Course in Braille, and Business Challenge. Both Leadership - Schools and Company courses curricula were translated to Braille language and conducted at Abdullah ibn Maktoom Academy for the Visually Impaired. Leadership Course - Schools in Braille was conducted in the Fall at the Saudi Center for Visually Impaired Women in Jordan.
On the other hand, Business Challenge was piloted this spring at eight schools across the kingdom (six in Amman, one in Irbid, and one in Aqaba). This program was provided by Mosaic, a charitable UK organization that aims to inspire young people from deprived communities to realize their talents and potential. The program, funded by the British Embassy Amman through the Arab Partnership Programme, uses innovative Computer Simulation Training whereby school students, supported by INJAZ volunteer, interact with an online simulator program to create and manage their own companies and perform financial transactions and trading. The program lasts for at least six sessions; eventually the team with the highest score wins the simulation program. In order to ensure proper implementation of the program, Mosaic gave INJAZ and its volunteers training on the program. A competition was not held since it was a pilot round. Following the
18 Annual Report 2011/2012 positive feedback from this round’s students and volunteers, INJAZ plans to implement 40 classes across Jordan.
Strategy 2.11 Enhance INJAZ programs with special groups (youth centers, VTC and orphans)
INJAZ has been expanding its outreach to include youth centers, orphanages, and centers for youth with special abilities. This year, 125 classes took place at a total of 66 social institutions reaching 3,792 beneficiaries. INJAZ courses were offered at 49 youth centers, 3 orphanages, and 14 centers for youth with special abilities.
Thirteen INJAZ courses were conducted at the various social institutions: Entrepreneurial Master Class – Braille, Leadership Course – Braille, Success Skills – Schools (SSS), Leadership Course – School (LCS), Success Skills – University (SSU), Leadership Course – University (LCU), Business Ethics (BE), Entrepreneurial Master Class (EMC), My Entrepreneurial Project (MEP), Be Entrepreneurial (BEN), It’s My Business (IMB), in addition to Company Course – Braille (CC- Braille), and TEAM program.
This Spring witnessed a remarkable expansion into 26 new youth centers across the kingdom and the conclusion of the second TEAM program round (TEAM program training mentioned above in Strategy 2.9), following the successful pilot round last year. In addition, the new Company Course – Braille (CC-Braille) was offered at Saudi Center for Visually Impaired Women in Jordan.
Related Agreements and Partnerships:
A memorandum of understanding was signed between INJAZ and the Vocational Training Center (VTC) on September 20th. This comes in an effort to develop and hone the skills of youth through offering the following INJAZ’ courses: Success Skills, Business Ethics, and Be Entrepreneurial at Abu Nsair and Al-Ikhtibarat wa Al-Tadreeb Institutes affiliated with VTC. The MoU was signed individually by Ms. Deema Bibi, INJAZ’ CEO, and Mr. Majed Al-Habashneh, General Manager of VTC.
Special Activities related to this Strategy:
In partnership with IRADA, TEAM program beneficiaries at Aqaba Center received training on making mosaics. IRADA hired trainer, Ms. Sireen AlSarayra, to train TEAM beneficiaries with the help of their teachers and mothers to make mosaic coasters to sell them as product of their student company. IRADA carried all expenses related to training and material.
Team program students from Bunyat Center for Special Education under the Young Muslim Women Association participated in the Annual Exhibition of Ceramics, Arts and Crafts held under the patronage of H.R.H Sarvath El-Hassan on April 24th -26th, at Jordan Construction Contractors Association. The students sold some of their products they had produced during TEAM program cycle.
Mr. Ahmad Abu Eideh, Standard Chartered GM, was hosted as a guest speaker, at one of the sessions of the Company program - Braille conducted by the bank’s volunteer, Ms. Razan Hindawi, Head of Corporate Affairs, The session was interactive as Mr. Abu Eideh
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talked to students about the importance of teamwork and positive leadership in contributing to the success of a company. He also encouraged them to aim high and to work hard in creating their company to ensure making a profit. When asked by the students on how he would as a leader address problems that arise at the workplace, Mr. Abu Eideh gave them real-life examples of potential solutions to these problems.
TEAM Bazar: On June 2nd, INJAZ held a bazar at its head office run by students from TEAM program. TEAM, one of INJAZ’ newest programs aiming to inspire students with special abilities to work together as they set up and run their own company under the guidance of their teachers and INJAZ volunteers. Students from seven student companies sold a variety of items including carpets, accessories, ceramics and wood products produced by them at TEAM sessions, with the help of their supervisors and INJAZ volunteers. Two of the companies were from centers in the north of Jordan, the rest were from Amman. In addition, ladies from the Saudi Center for the Visually Impaired, sold sandwiches as part of their company program in Braille. The bazar started at 11:00 and continued till 4:00. Seventeen young men and women ran the bazar.
TEAM Competition: On June 26th, 24 students from eight of the twelve teams participating in TEAM program competed for the top three positions. The competition took place between 3:00 – 5:00 at Century Park Hotel. Centers’ supervisors as well as family members and other invitees attended the competition.
Five judges evaluated the teams based on their company report and the booth set up at the trade fair displaying their products on the competition day prior to announcing the winners. The judges were: Dr. Tareq Abu Ghazaleh from Nuqul Group, Dr. Nasserelddin Abu Lehia from Safeer Al-Amal wa Al-Tib, Ms. Reem Al-Zumot from Al-Masaar for Child Development Services, Mr. Mohammad Mashhour Al-Jazi from Al-Jazi Group, and Mr. Mohammad Ihjul from Tal Al-Safi Warehouse.
The winners were as follows:
1. First place went to Al-Amal Company, from Princess Alia Center for Special Education in Amman, producing woven rugs. 2. Second place went to Al-‘Ataa’ Company, from Young Muslim Women Association in AlBunyat, producing ceramic and pottery items. 3. Third place went to Ana Beinkom Company, fromAl-Aqaba Center for Special Education, producing mosaic products.
The prize was sponsored by Sana,an NGO aiming to improve life and services to youth with special abilities and their families. Sana’s contribution of 1000 JD was divided among the three winners as follows: first prize was 500JD, the second was 300JD, and the third prize was 200JD. INJAZ hosts Technical and Vocational Education and Training Council (TVET Council): On April 25th, Technical and Vocational Education and Training Council (TVET Council)accompanied by European Training Foundation visited INJAZ to exchange best practices and experiences in career guidance and network with various organizations working in this field in addition to learning about the challenges and solutions available. The meeting was attended by representatives of Jordanian organizations working in
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career guidance as well as representatives from the European Training Foundation and embassies of the European Union.
IR 3: Young Jordanians are more aware of their career options, capable of making decisions regarding their careers and have better employment opportunities
Strategy 3.1 Help students explore their career choices and opportunities
Strategy 3.2 Provide students with practical on-the-job experiences allowing them to make better career decisions
Strategy 3.3 Assist students and graduates to better promote themselves and enhance their employment opportunities
For the above mentioned strategies, and during the year 2011/2012, INJAZ decided to focus its activities on building partnerships with various public and private sectors, in order to enlarge the scale of the mentioned IR. This was also decided on, during USAID’s performance evaluation.
Moreover, INJAZ implemented the Endeavour Training Program, which came in partnership between INJAZ and Endeavour. It exposes higher education students to professional corporate culture allowing them to experience it first hand and apply it in their students’ companies, in an attempt to increase their passion for entrepreneurship. Seven companies participated, where 22 students from the University of Jordan and the Balqa Applied University were divided into groups to visit those companies for two days and meet with the CEOs and the other managers.
In addition to the above, a new design of the Job Shadow Program was developed and will be implemented in the year 2012/2013.
IR 4: The Jordanian educational and youth development systems are better equipped to
provide quality, relevant education
Strategy 4.1 Strengthen partnerships with the public sector
In order to strengthen the partnership between INJAZ and the public sector, the Volunteers Component Team visited the Ministry of Water on January 2012, as part of the many conducted visits to new corporations to open new doors, raise awareness about INJAZ, its reach and its programs, and attract new corporate volunteers to conduct INJAZ courses.
Moreover, her Excellency Ms. Nisreen Barakat, Minister of Social Development, signed a memorandum of understanding with Ms. Deema Bibi to reinforce the existing cooperation between both parties to help the youth, at various centers affiliated with MoSD like orphanages and centers for youth with disabilities.
Strategy 4.2 Provide quality training material and kits to deliver INJAZ courses
In 2011/2012, a total of 3,562 kits were dispensed to INJAZ offices in Amman, Balqa, Madaba, Zarqa, Irbid, Kerak, Ma’an, and Aqaba. These kits included volunteer and student guidebooks,
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games, and posters. In addition, one training package was sent to INJAZ Arabia offices. The following table shows the number of kits produced and distributed. Table (6): Number of Kits Delivered (Schools)
Course
S
-
CC
IMB
TTS
PLP EFS
SSS LCS
MTM
MMB
Area EMC North 86 86 114 114 103 103 97 97 88 15 Mid 113 125 120 138 139 144 153 140 203 20 South 71 74 74 97 83 86 77 94 82 15 INJAZ 0 0 0 0 0 0 0 0 0 0 Arabia Total 270 285 308 349 325 333 327 331 373 50 Grand Total= 2,951
Table (7): Number of Kits Delivered (Higher Education & Social Institutions)
Course
-
EE
BE
(SI)
WIT
BRAILLE
SSU LCU
BEN
MEP
-
WASL
COMPANY
COMPANY
BRAILLE (SI)
Area LCS North 28 12 42 24 16 16 20 14 0 0 0 Mid 76 36 52 37 19 22 40 36 0 2 1 South 22 13 20 17 11 8 13 9 0 0 0 INJAZ 0 0 0 0 0 0 0 0 5 0 0 Arabia Total 126 61 114 78 46 46 73 59 5 2 1 Grand Total= 611
Strategy 4.3 Build capacity of educational partners (teachers, instructors, youth supervisors, counsellors)
To ensure the development of the educational system, INJAZ designed and conducted three training sessions " INJAZ and its volunteers approach attended by 165 teachers teaching at compelled us to change our way of thinking as schools, affiliated with the Ministry of administrators and as teachers, and the Education where INJAZ implements its necessity of using new methods with the courses across Jordan. Professional students to better benefit and develop a new trainers, Dr. Hala Maratoq, a Lecturer at generation” Ms. Ibtissam Ramadan, Principal Jordan University, and Mr. Salem for Princess Alia Secondary School for Girls Tayyem, a Training Manager at VTC in Aqaba, conducted 4-hour workshops about Gender Equity in Economic Opportunities and the Job Market. The training sessions were conducted at the Teachers’ Club in Irbid on March the 13th and in Amman on the 18th, while in Aqaba it was held on the 15th at “We Are All Jordan Youth Commission”.
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Table (8): Teachers’ Training Figures
Number of Governorate/ Area Date Location of Training Attendees
North March 13th 55 Teachers Club – Irbid We Are All Jordan Youth Commission – South March 15th 30 Aqaba Mid March 18th 80 Teachers Club - Amman
Strategy 4.4 Strengthen our relationship with the educational partners
INJAZ realizes the importance of building strong relationships with educational partners to ensure a long term constructive partnerships, benefiting both INJAZ, and all its respected partners.
On January 15th, INJAZ, represented by its CEO, Ms. Deema Bibi, and King Abdullah II Fund for Development (KAFD), represented by its General Manager Mr. Tareq Awad, reinforced their long partnership by renewing their agreement for 2012. INJAZ and KAFD partnership goes back to 2004 as both organizations cooperate and coordinate efforts to help youth at Jordanian universities develop their life skills and get prepared to enter the job market. Moreover and in recognition of this long and strong partnership that started in 2004, KAFD recognized INJAZ with an award at its tenth anniversary at Amman Business Park held in December.
And as mentioned above in Strategy 2.11, INJAZ signed a MoU with the Vocational Training Center (VTC); to develop and build the skills of Jordanian youth.
In addition to the above mentioned agreements, INJAZ always makes sure to show their sincere appreciation for the teachers, whom without their help, INJAZ’ mission and vision wouldn’t be in action. In order to show our appreciation, an agreement was reached with the MoE to have the Minister sign “thank you” letters to participating teachers, principals and coordinators, to be added to their work files, however, unfortunately little progress was made afterwards.
Moreover, on August 23rd, INJAZ held its Teachers’ Appreciation event at Le Meridian - Amman under the patronage of H.E. the Minister of Education, Dr. Tayseer Al-Nuaimi. The event brought together 600 educators from all parts of the Kingdom, in addition to a number of program coordinators from MoE and other invitees for an iftar dinner followed by speeches by the Minister and INJAZ’ CEO. Before iftar, INJAZ staff met with principals and teachers to discuss INJAZ programs and procedures. Following iftar dinner, various entertainment segments concluded the event as an appreciation for the efforts of all school teachers who have helped in implementing INJAZ programs in schools.
Furthermore, INJAZ staff represented the organization at Job Fairs conducted at various educational institutions as follows:
On April 4th, INJAZ participated in IAA’s School Career Guidance fair, representing the non-profit sector. On April 11th-12th, INJAZ participated in Petra University’s Job Fair and was awarded an appreciation certificate for its participation.
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On May 15th, INJAZ participated in Job Fair held at Philadelphia University. On May 17th, INJAZ participated in Job Fairs held at Zaytoonah University. INJAZ also participated in Jordan University’s Career Day and International Conference of Young Chemists both held in May.
IR 5: The Jordanian private sector and society are increasingly engaged in and realize the value of motivating and building the capacity of young Jordanians
Strategy 5.1 Increase the involvement of the private sector in our programs
This year, and in order to enhance the relationship between INJAZ and the private sector, the Volunteers Component Team conducted many visits to new corporations to open new doors, raise awareness about INJAZ, its reach and its programs, and attract new corporate volunteers to conduct INJAZ courses.
Table (9): Visits and Presentations done by Volunteers’ Team in the year 2011/2012 Partner’s Name Date Details Agility 17-Aug-11 Meeting held to attract volunteers and discuss future cooperation opportunities Jwico 18-Aug-11 Presented to Jwico Employees Finca 23-Aug-11 Meeting held to attract volunteers and discuss future cooperation opportunities Arab Bank 27-Oct-11 Sharing Knowledge Session - Met with Arab Bank’s returning and new volunteers to share knowledge and exchange INJAZ volunteering experience. Leadership Course Volunteer, Ms. Hana’ Nawres, shared her experience and success story in the leadership program and competition; her team won Gold award. Mitsubishi 6-Sep-11 Meeting held to attract volunteers and discuss future cooperation opportunities Engicon 7-Sep-11 Attract Volunteers for the school adopted by Engicon Zain 8-Sep-11 Presented to Zain employees, 21 employees applied to volunteer at the end of meeting Coca Cola 26-Sep-11 Meeting held to attract volunteers and discuss future cooperation opportunities
Cairo Bank 3-Oct-11 Meeting held to attract volunteers and discuss future cooperation opportunities Umniah 25-Oct-11 Presentation to Umniah employees to attract volunteers for the company program that was recently scaled-up by MoPIC agreement Al Nisr Al Arabi 9-Jan-12 A meeting was held to attract volunteers and discuss future cooperation opportunities HSBC 11-Jan-12 A meeting was held to attract volunteers to conduct More Than Money course- as per the signed agreement.
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Dar Al Handaseh 12-Jan-12 A meeting was held to attract volunteers for the adopted school by Dar Al Handaseh Ministry of Water 15-Jan-12 Presented to Ministry of Water employees.
MetLife Alico 18-Jan-12 Met with the Training Manager Siniora Food Industries 18-Jan-12 Met with the CEO Executive Secretary
Gate2Play 30-Jan-12 Presented to Gate2Play employees. Aqaba: Aqaba 10-Jul-11 Distributed certificates to volunteers in appreciation of Development to 28-Nov- their efforts Corporation/ Jordan 11 Phosphate Company/ Social Security Corporation/ Directorates of Land, Health, Agriculture, Social Development, Culture, Water / Food and Drug Association
Corporate Contact Meeting Moreover, and in concurrent with the launching of INJAZ Volunteer Campaign for 2011/2012 (mentioned in Strategy 5.3 below), under the slogan “Himitko Ma’na”, INJAZ invited its contact people at various corporations for its lunch meeting on January 4th at Quality Suites Hotel. This meeting, organized annually by INJAZ, brings together its contacts at different companies and corporations to acknowledge their efforts in supporting INJAZ to attract volunteers from their respective workplace and facilitate the process of volunteering for their colleagues.
INJAZ management and volunteers’ officers highlighted the important role of contact people in attracting qualified volunteers from their corporations. Deputy CEO for Operations, Mr. Muhannad Jarrah, briefed the invitees on INJAZ main interventions and achievements during Fall Semester and informed them about INJAZ’ upcoming events. A short movie made by INJAZ about kindness was played, which stirred a nice discussion with the audience who started sharing some of the kind deeds they have made to others.
Volunteers Officer, Ms. Joanna Nimri, later introduced the new competition organized by INJAZ in order to attract more volunteers and encourage them to volunteer at remote and unprivileged schools across the kingdom. Each school would earn volunteers a different number of points. Entities/companies providing INJAZ with volunteers will compete based on the total number of points per entity/company which is calculated by multiplying the number of volunteers by the number of points allocated to each school.
The meeting was concluded with a discussion, facilitated by INJAZ staff, between the contact people where they discussed their role as INJAZ advocates, communicators and facilitators at their companies and shared their best practices. They also highlighted the importance of media in raising the awareness about volunteerism and attracting new volunteers.
During the Spring semester, INJAZ announced a competition for its contact people to reward the contact person who recruited the highest number of volunteers from their respective workplace to volunteer at remote areas. The winners were announced on July 22nd. The award went to Mr.
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Hussein Shqeirat, Jordan Steel contact person in Zarqa, and Mr. Ashraf Abdul Hadi, GAM contact person in Amman. The prize was a Holiday Inn - Dead Sea hotel voucher.
School Adoption Program (SAP) In another attempt to increase the involvement of the private sector, 20 new schools were adopted under the SAP program, by Dar Al Handaseh, Standard Chartered Bank, Citi Bank, GAM companies, Arab Bank, Consolidated Contractors Company, and Siniora Food as follows:
Table (10): School Adoption Program Figures Name of Adopting No. of Level of Name of School Company Schools Sponsorship Dhahiyyat Al-Hussein Secondary Dar Al Handaseh 1 School for Girls Gold ضاحية الحسين الثانوية للبنات Al-Reeshah Secondary School for Standard Chartered Bank 1 Girls Gold الريشة الثانوية الشاملة للبنات Maysaloon Primary School for Girls Al-Teebah Secondary School for Girls Muath bin Jabal Primary School for Boys Shukri Sha’sha’a Secondary School for Citi Bank 4 Silver Boys ميسلون األساسية للبنات مدرسة الطيبة الثانوية الشاملة للبنات معاذ بن جبل االساسية للبنين شكري شعشاعة الثانوية للبنين
Um Ammar Secondary School for Girls Marj Al-Hamam Secondary School for Boys Jawa Secondary School for Girls Gold Bint ‘Adi Secondary School for Girls
أم عمار الثانوية للبنات مرج الحمام الثانوية للبنين جاوا الثانوية للبنات بنت عدي الثانوية للبنات GAM 8 Tla’ Al-Ali Secondary School for Girls Dirar ibn Al-Azwar Secondary School for Boys Fatima Al-Zahra’ Secondary School for Girls Bronze Ibn Al-‘Ameed Primary School for Boys
تالع العلي الثانوية للبنات ضرار ابن االزور الثانوية للبنين فاطمة الزهراء الثانوية للبنات إبن العميد االساسية للبنين
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Naifeh School for Girls Al-Mutassem School for Boys Abed Al Malek Bin Marwan School for Boys Um Al-Hakam School for Girls Arab Bank 4 Gold
مدرسة المعتصم للبنين مدرسة نايفة للبنات مدرسة عبد الملك بن مروان للبنين مدرسة ام الحكم للبنات
Bronze مدرسة زهران الثانوية للبنين-عبدون CCC 1
Gold مدرسة ام عمارة الثانوية للبنات Siniora Food 1
Furthermore, the below activities related to SAP took place in the year 2011/2012:
Standard Chartered Volunteering at Gharandal
On September 26th, fifteen employees from Standard Chartered Bank lead by Mr. Ahmad Abu Eideh, Chief Executive Officer, spent a day with students from Al-Reeshah Secondary Comprehensive School for Girls to help renovate their school. The school is located in Gharandal, 300 km south of Amman, considered to be one of the poverty pockets in Jordan.
Standard Chartered employees cooperated with the students to paint classroom walls, plant trees in the school garden, as well as doing various maintenance efforts of amenities around the school. The day ended with a lunch, bringing together the students, teachers, and volunteers who participated in this great example of community service and cooperation. Most of the students who helped in this initiative were orphans.
This initiative follows the signing of a Memorandum of Understanding between INJAZ and the Bank adopting the school in Al Reeshah region under the Golden Package on July 25th. The bank provided financial support to apply some of INJAZ courses and renovate the school facilities, electrical installations, water system, and painting of classrooms, doors and windows.
INJAZ’ Volunteers in Al-Koura District Visit Nuqul Group
On October 9th, Nuqul Group hosted INJAZ and its volunteers at Al-Koura District to appreciate their enthusiasm and efforts of volunteering during this semester at the schools adopted by Nuqul Group as part of the Area Adoption Program offered by INJAZ.
The meeting was held at Nuqul Group’s head office where the volunteers had the chance to interact with Nuqul Group and INJAZ team, including Mr. Elia Nuqul, founder of Nuqul Group, Mr. Ghassan Nuqul, Vice Chairman of the Group, Mr. Salim Karadsheh, the CEO of Nuqul Group, and Ms. Deema Bibi, INJAZ’ CEO, along with some of Nuqul Group volunteers. After the meeting, volunteers visited two of the Group’s factories; FINE and Al Snobar Hygienic Paper Mill located at Nuqul Group’s industrial complex in Arainbeh.
27 Annual Report 2011/2012
Bank Audi Employees Volunteer at Hayy Al-Amawi School for Girls
As part of School Adoption Program, eight volunteers from Bank Audi, joined by a group of Hayy Al-Amawi School for Girls’ students, and carried out renovation activities around their school. During the two hours and a half, the employee-student team painted the school yard’s walls and sidewalks. The activity held on May 13th, aimed to instill the spirit of volunteering among employees and students.
Strategy 5.2 Strengthen the relationship with volunteers and utilize volunteers’ expertise i-Volunteer: INJAZ volunteer Committee In order to get volunteers more involved in INJAZ’ operations and exchange experience and ideas with them, INJAZ started the I-Volunteer committee in Spring 2010/2011. The three sub- committees representing the three main areas in Jordan assist INJAZ in planning and executing many of the programs, such as Young Volunteers Day and the Orientation Training. The sub- committees include 24 members (6 from the North, 8 from themed, and 10 from the South). i- Volunteer Committee members meet regularly to discuss best practices and ways of attracting more volunteers and retaining them. In addition, they are also part of the INJAZ i-Volunteer Facebook page onto which they share comments and advice.
On March 29th 2011, INJAZ held an appreciation lunch for i-Volunteer committee members in the North, Mid, and South at Quality Suites Hotel in Amman, to acknowledge the hard work and support of the twenty five volunteer members. The committees shared their achievements at the event such as the number of volunteers the committees have attracted, signed agreements, new doors opened with companies, and participation in TV shows to spread the culture of volunteerism. This was followed by distributing certificates and gifts as a token of appreciation. The event was concluded by a lunch in their honor.
Another appreciation lunch was conducted for twenty-two of Arab Bank employees on May 2nd, in recognition for volunteering with INJAZ. The appreciation took place at Arab Bank premises in the presence of Ms. Dina Shoman, Arab Bank’s Executive Vice President Branding, and Ms. Deema Bibi, INJAZ’ CEO. Certificates and gifts were distributed to participating employees as a token of appreciation.
In addition to the above mentioned efforts to strengthen the relationship with the Volunteers, INJAZ invited its Contact People at various companies and organizations as well as i-Volunteer committee members on September 22nd, in an attempt to recruit qualified volunteers to carry out INJAZ’ Company Program that is being scaled up this year through cooperation with Ministry of Planning and International Cooperation - MoPIC. The meeting was held at the Grand Hyatt Hotel and lasted for two hours whereby INJAZ staff presented the aim of the program and the Company Program volunteer criteria.
This year, the volunteer certificate’s design was uplifted, making it look more professional and valuable. The certificate is now inserted into a paper frame which has a transparent sheet to better preserve it. The following quote was also added at the back of the envelope to add a touch …which means Together we volunteer معاً نتطوع... نبني حضارة أمة .of appreciation to our volunteers We build a nation’s civilization.
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Strategy 5.3 Position INJAZ as the volunteer opportunity of choice
INJAZ Volunteer Campaign in ,” ِه ِّمتْ ُكو َمعنا“ In January, INJAZ launched a new type of volunteer competition, under the slogan an effort to encourage volunteers to conduct INJAZ programs in remote areas of Jordan. The competition will be based on a points system and winners will be announced at the end of the year. The prize will be a Thank you ad in the newspaper to thank the winning companies and volunteer, in addition to creating social media buzz and a voucher for the contact person to spend a night at the Dead Sea.
The campaign is more direct and focused this year where INJAZ distributed flyers with Al-Ghad Newspaper, and depends more on company visits and email shots circulation to our partners
January was announced on INJAZ social media as “Volunteer Recruitment Month at INJAZ”; volunteer related topics were posted on INJAZ Facebook page every working day. That came in an effort to promote volunteerism, recruit volunteers, and while at the same time engage the volunteers who follow us.
Throughout the year 2011- 2012, the grand total number of volunteers who assisted " This experience imparted new positive INJAZ in implementing its programs was traits in my personality, that others have 3,585 (refer to Annex 2). The majority of noticed too” Mr. Mahmoud Abd Al-Kareem, a INJAZ volunteers conducted curricular volunteer from Orange, conducted IMB at Tlaa’ programs (courses); however, they also Al-Ali School for Girls assisted in extra-curricular programs, and acted as contact people at their respective workplace.
Recruitment efforts always target professionals from private sector companies or government agencies, and individuals who have entrepreneurial experience or run their own business. This year, the number of such corporate volunteers reached 2,875 volunteers, forming 80% of total volunteers, and coming from numerous corporations. On the other hand, various individuals join our volunteer pool such as retired employees, housewives, job seekers or post-graduate students to further enrich both our experiences. This year, 710 individual volunteers joined INJAZ. The majority of our volunteers are returning volunteers, 62%, are returning volunteers.
INJAZ Curricular Programs at schools, higher education, and social institutions across all governorates were conducted by a total number of 2,849 volunteers; 2,280 of them were corporate volunteers while 569 were individual volunteers.
A total of 537 volunteers assisted in implementing Extra-Curricular Programs, 433 of them in schools’ programs, and 99 volunteers in higher education programs, while 5 participated in TEAM competition for youth with special abilities.
A total number of 199 contact people supported INJAZ in managing volunteers' issues at their companies across the kingdom. It is worth noting that two of our volunteers this Spring were volunteers with special abilities: Ms. Heyam Al-Duhaini, who had taken INJAZ courses at the Saudi Center for the Visually Impaired, decided to experience becoming a volunteer and gave It’s My Business Course to grade 8 students at Um Habibah School for Girls; she served as a role model for one of the students who is suffering from Night Blindness. Mr. Osama Al-Masri, also a visually impaired young man with
29 Annual Report 2011/2012
an inspiring story, joined INJAZ volunteers’ ranks as he enthusiastically conducted 8 classes (2 TTS, 5 EMC, and 1 SSU) in one semester.
Strategy 5.4 Grow our pool of qualified volunteers
In order to increase the pool of qualified volunteers, INJAZ ensures to build on its existing partnerships and explores new ones through signing various memoranda of understanding (MoUs) with multiple parties by which the third party provides INJAZ with volunteers from among their employees. Through this, INJAZ presents an opportunity to the private and public sectors to directly impact the education system and fulfill their corporate social responsibility. In the year 2011/2012, MoUs were signed with:
i. Capital Bank: Signed on October 4th by Ms. Deema Bibi, INJAZ’ CEO, and Mr. Haytham Kamhiyeh, GM of Capital Bank, at the bank’s premises.
ii. Pharmacy1: signed on October 12th, by Ms. Deema Bibi, and Dr. Amjad Aryan, Pharmacy 1’s CEO. INJAZ also distributed certificates to Pharmacy 1 staff who had previously volunteered with INJAZ to thank them for their efforts.
iii. Egyptian Arab Land Bank: on February 23rd by Mr. Muhannad Jarrah, INJAZ' CEO- Deputy for Operations, and Mr. Hazem Yousef, the Regional Manager of the Bank at the bank’s premises.
iv. Al-Zay Company: in Zarqa on February 26th to strengthen the existing relationship between the two parties. v. Jordanian Leadership Training Forum (JLTF): on May 10th. The signing took place at INJAZ and was signed by Mr. Muhannad Jarrah, INJAZ’ Deputy CEO for Operations, and Mr. Laith Qheiwy, President of JLTF in the presence of INJAZ staff and JLTF employees who had previously volunteered with INJAZ. vi. Greater Irbid Municipality: on June 26th. The signing took place at Greater Irbid Municipality offices and was signed by Mr. Muhannad Jarrah, INJAZ’ Deputy CEO for Operations, and retired Major General Ghazi Al-Kofahi, head of GIM committee.
To ensure the recruitment of qualified volunteers, INJAZ started to interview them for certain school programs such as the Business Challenge and for all university volunteers. This will help in delivering the best of our courses to our valued beneficiaries.
As part of volunteer recruitment, volunteer information was collected and document on the Volunteer Attraction List. Furthermore, a complete Volunteer Life Cycle (VLC) was drawn out to better help understand and plan volunteer management.
It is also worth mentioning, that the Quality Management coordinator met with the volunteers’ component and revisited the volunteers’ matching criteria for the Education and Higher Education level. A few new courses were added to INJAZ Curricular Programs cycle which required new criteria to be assigned, and updating old criteria for other existing courses. Comprehensive feedback was gathered from the Operations Unit and the Program Development and Training Unit.
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Strategy 5.5 Strengthen partnerships with the civil society sector
As it is important to strengthen partnerships with the public and private sector, it is also very crucial to build partnerships with civil society organizations.
As part of the “Senior Fellows Global Meeting 2012” which was held this year in Jordan under the title “The role of civil society leadership in addressing complex social challenges,” Synergos Fellows, a network of civil society leaders committed to collaborative efforts that address the underlying causes of poverty and inequity, visited INJAZ Head Office on March 28th and interacted with INJAZ team and beneficiaries. The visit involved the sharing of experiences and reflected INJAZ’ mission and operational framework aimed at promoting inspirational and entrepreneurial programs in the kingdom.
INJAZ’ CEO Ms. Deema Bibi started the interactive event with a presentation highlighting the organizational vision and approach which was followed by an engaging meeting with students from both INJAZ’ Social Leaders Program (SLP) and the Company Program. Both teams enjoyed the dialogue session and showcased their projects along with success stories achieved over the course of the past year. The session was followed by site visits of different initiatives, the first of which involved Ta7weeleh, a project implemented by SLP students promoting citizenship and youth volunteerism in underprivileged areas; and the second one included “TEAM” program implemented at the National Association for Special Needs in Amman, illustrating the accomplishment in the field of providing youth with special abilities practical experience encouraging them to start their own income generating projects.
Moreover INJAZ conducted several visits to civil society organizations for potential partnership including: BEST, John Hopkins, UNIDO, IYCE, Start Alliance, ENF, Association of Banks, AIR, Raneen, IFC, VISA,RSCN, Madrasati, Ruwwad, Wa3edat, Raneen, Al Aman Fund, EU, InfoDev, IFC, Mediter Network, Safadi Foundation, CIPE, and INT@J.
IR 6: INJAZ quality of operations, sustainability, institutional capacity and brand equity are increasingly improved
Strategy 6.1 Ensure proper application of quality control management system (QMS)
During the year 2011/ 2012, the QMS had a number of objectives to achieve. These objectives were implemented by the Business Development Unit to ensure the quality of the programs and measure their impact on INJAZ stakeholders: students, volunteers, teachers and other partners.
The Quality Management team conducted an internal KPI Training during June’s all-staff meeting to assist the staff in planning a strong action plan with SMART targets and measurable KPIs. During this training the concept of KPI and the need and benefits of having measurable KPIs in every operation was explained. Employees were also led through the process of deriving their KPIs from the set of activities and goals they have.
The Business Development Unit is in the process of creating new ISO procedure for other units, and revising the existing procedures to become more effective and up-to-date.
Internal audit on ISO for all INJAZ departments
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The Business Development Unit performed an internal audit in October 2011 as follows:
Department Name Findings Operation Unit No major non conformities Finance and Admin Unit No major non conformities Business Development Unit No Major non conformities Program and Training Unit Zero non conformities
In the Spring semester, the Internal audit covered all departments and units in the three areas and the head office. The detected non–conformities were given high priority from the management to be closed shortly. Most of the non-conformities were detected due to inaccuracy in filling the required forms. Delay in delivering the certificates for the last semester were noticed in the three areas.
Fall ISO External Audit The audit was carried out by Dr. Salaheddin Aiesh, an auditor from Lloyd’s, on November 13th for the Operation Unit, and the Business Development Unit. Selected elements of the Quality Management System were covered and random related samples were taken.
The established Quality Management System was found to be in compliance with the ISO 9001:2008 requirements and an acceptable level of commitment are in place for an enhanced system. Areas for management attention were identified: complete review of current QMS documentation and full review and modification as necessary of the documentation system.
Spring ISO External Audit
In order to renew INJAZ’ ISO certificate, an external audit was conducted by Dr. Salah Aiesh from Lloyd’s on April 9th– April 11th. The audit covered all departments in the head office and the three areas to ensure continued compliance with the assessment criteria and certification scope. The auditor reviewed the system in place and performance during the previous certification cycle to determine how INJAZ plans to move forward in the future.
No major non-conformities were detected. The established Quality Management System was found to be in compliance with the ISO 9001:2008 requirements and an acceptable level of commitment is in place for an enhanced system.
Feedback Meeting A feedback meeting was held on January 11th. Twelve volunteers have attended the meeting in order to share with us their comments and opinions about their volunteering experience with INJAZ, starting with the attraction phase until the conclusion of the course. The attending volunteers had volunteered at schools, universities and youth centers. Some of them were returning while others were new volunteers. Two of them were i-Volunteer committee members.
Moreover, INJAZ Quality Management team held multiple feedback meetings with students, volunteers, and teachers to gather valuable comments and feedback about INJAZ programs. Below is an account of the meetings with:
Students
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1. Success Skills – University: Two feedback meetings were held with a total of 20 students to collect feedback about the curriculum, the volunteer, course impact as well as new ideas and suggestions. The students were satisfied with the curriculum and volunteer. They had the following suggestions: - Add an official stamp on certificates, - Include a more practical aspect to the course - Add some enhancements to the curriculum
2. Business Challenge: is a newly introduced program at schools, provided by Mosaic, a UK charitable organization. It was piloted this spring at eight schools across the kingdom, one in Irbid, six in Amman and one in Aqaba. Two feedback meetings were held bringing together 60 participating students. They were content and satisfied with the program and the volunteer. They also had useful feedback remarks on how the program can be further developed and enhanced to meet their needs and expectations.
Volunteers
INJAZ quality management team held two feedback meetings with ten volunteers from the mid area and fifteen from the north, conducting INJAZ programs at schools.
They had suggestions about some curricula, as well as ways to enhance the CBOT. They also shared comments and remarks about volunteers’ screening, volunteering experience with students, and expanding outreach to vocational schools. In addition, they also suggested that INJAZ provides transportation compensation to volunteers especially those volunteering in remote areas, as well as strengthening media coverage in the south.
Teachers
Two school teachers participated in a feedback meeting for the mid area. The teachers were satisfied with INJAZ follow-up and impact on students. They also had suggestions about “More than Money” course.
Volunteer satisfaction survey Moreover, a satisfaction survey was completed with INJAZ volunteers; below are the main findings:
Table (11): Volunteer Satisfaction Survey results Aspect Satisfaction % Satisfaction with INJAZ support 90.6% Satisfaction with the level of professionalism of INJAZ Coordinators 90.6% Is the program /course given useful for students 89.2% Did the CBOT assist you in preparing for the course 74.1% Satisfaction with students interaction 87.1% Satisfaction with teachers and responsible contacts support 79.1% Communicates through social media channels (Twitter, Facebook…) 28.1% Do you recommend your experience with INJAZ to your friends and relatives 98.6%
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Monitoring
A total of 33 monitoring visits were conducted to schools and higher education institutions where INJAZ programs were offered. The monitoring visits aimed at evaluating new volunteers that had joined INJAZ program and ensuring that quality standard is provided to students.
Table (12): Number of Monitoring Visits per Governorate Area Number of Visits
North 12
Mid 14
South 8
Total 33
The stakeholders below were consulted according to the following criteria:
1- Contact person at the educational partner (principals, teachers and KAFD offices managers) focusing on or asking for: Their satisfaction with volunteers’ attendance and performance Their satisfaction with the program itself Impact on the students Enrollment and graduation sheets control INJAZ certificates INJAZ follow-up Receiving certificates Challenges
2- Volunteers Attending Content-Based Orientation Training versus a General Orientation Training that does not tackle the program content INJAZ follow-up School or university collaboration Number of students in the class Filling post-evaluation forms Impact on volunteer Volunteer performance and class interactivity The enrollment and graduation sheets Satisfaction and comments about the new curricula and the updated one
3- Students Receiving previous certificates Satisfaction with previous volunteers Satisfaction with current curricula Interaction with volunteers Impact on students Field visits
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Names of distinguished students
Moreover, comments and suggestions were taken from the volunteers, teachers and students to improve the quality of our courses’ delivery.
Other monitoring activities that took place: Several workshops were held with the Operations Unit to optimize the volunteers experience processes. The entire volunteer attraction and recruitment cycle was drawn and all relevant processes were broken down, optimized and put in place. Processes included: volunteers attraction and selection, volunteers retention, and volunteers profiling. The In-Kind auditing and reporting took place in January covering the second quarter of the third year of Phase III.
Evaluation
Business Leaders Campaign Evaluation In November 2011, the 4th Business Leaders Campaign (BLC) started with the participation of 132 active business and social leaders participating to make this campaign a success story. A total of 136 sessions were conducted across Jordan. Evaluation forms were distributed among students at the end of each session and were then collected by INJAZ escort. The data from the evaluation forms were aggregated and analyzed. In addition, escorting staff evaluated the sessions they attended and provided feedback to enhance future planning and execution of BLC. Below is the summary of results:
1) Students A total of 6,795 students benefited from this campaign, their evaluation forms were collected to measure the impact the sessions have had on them. Figure 1 below shows the results of the campaign overall: 100% BLC-ALL 98% The session in general 98% 98% 96% Session Content 96% 95% 94% 94% Buisness Leader 94% 93% 92% presentation style 92% Motivation&Inspiration 90% 90% Awareness of Potential & Capabilities 88% Positive influence of goal 86% setting Buisness Leader as a role 84% model 1 Figure 1: Student Overall BLC Evaluation
The overall results are outstandingly high and show that the level of inspiration this program has had on our students was extraordinary, with satisfaction levels above 90%. The motivation and inspiration satisfaction of 93% of this large number of beneficiaries promises a good impact on their lives on the long run.
35 Annual Report 2011/2012
98% satisfaction was achieved for the sessions in general and the same percentage of students indicated that they would like to attend similar sessions. 96% satisfaction with the business leader presentation style, a figure that not only describes the level of satisfaction of students but also the enthusiasm and passion the business leaders had for their mission. 94% of students confirmed that they look up to the business leaders as role models. A percentage of 92% confirmed that they are more aware of their capabilities after the sessions.
Figure 2 below shows the results of the campaign for the Mid area: The session in general 100% 99% 98% 98% Session Content 98% 97% 96% 95% 95% 95% Buisness Leader presentation 94% style 94% Motivation&Inspiration
92% Awareness of Potential & 90% Capabilities 90% Positive influence of goal setting 88% Buisness Leader as a role model 86% Tell friends about the experience 84% Attending another silimar session Figure 2: Student Evaluation Results – Mid area
Figure 3 below shows the Results of the Campaign for the North area: 100% The session in general 98% 98% 97% Session Content 96% 95% 94% Buisness Leader 94% 93% 93% presentation style Motivation&Inspiration 92% 91% 91% Awareness of Potential & 90% 89% Capabilities Positive influence of goal 88% setting 86% Buisness Leader as a role model 84% Tell friends about the experience Figure 3: Student Evaluation Results –North area
Figure 4 below shows the Results of the Campaign for the South area:
36 Annual Report 2011/2012
100% BLC-South The session in general 98% 98% 98% Session Content 96% 96% 95% Buisness Leader 94% 94% presentation style 94% 93% Motivation&Inspiration 92% 92% Awareness of Potential & 90% Capabilities 90% Positive influence of goal setting 88% Buisness Leader as a role model 86% Tell friends about the experience 84% Attending another silimar session
Figure 4: Student Evaluation Results –South area
2) Escorts’ Evaluations: INJAZ staff escorting the business leaders evaluated the campaign execution and sessions as well, the criteria and results are shown in the figure below:
Satisfaction 100% 100% 100% 100% 99% 99% 99% 98% 97% 97% 97% 96% 96% 96% 95% 94% 93% 92% 91% 91% 90% 90%
89%
Time of arrival business of arrival Time of Communication with school with Communication of welcoming School class and school at Calmness with students of Interaction Help by provided Support to… prior leader business style and leader Business abilityto leader Business goals campaign to relevancy
the required preprations
business leader and… leader business
Commitment of school to to ofschool Commitment
Communication with Communication
influence on students on influence
control the session the control
Session content and content Session
and control of noise of control and
leader to to school leader
business leader business
prior to session to prior
desk …
Figure 5: Escorts’ Evaluation Results
The overall satisfaction rates with the campaign is very good as the satisfaction rate in all criteria scored 90% and above The lowest score of 90% was for the arrival time of business leader to school, but is still considered a good score.
37 Annual Report 2011/2012
The business leader style and influence rated 96% combined to 97% of ability to control the session, ensured maximum impact on students. Communication with school and support of help desk both scored 100% assuring the efficient execution of the campaign.
Conclusion As in previous years, the BLC this year has had an outstanding impact on the students. The satisfaction levels were high and notable; proving the uniqueness of this program and the effect it has on both the students and the business leaders alike considering it a mutually rewarding experience. INJAZ will continue implementing this inspiring and unique program while enhancing its execution and implementation through applying best practices and continuous monitoring and evaluation.
INJAZ' complaints system Complaints System has been up and running since the Fall semester. Complaints are directed to a dedicated email address allowing staff and INJAZ’ stakeholders to express their opinion and raise any concerns they find necessary. Such a system will ensure increased transparency and continuous improvement of INJAZ and its institutional capacity. All complaints received so far were processed and solved; the percentage of satisfied party is 90%
Strategy 6.2 Focus on measuring impact on a national level
Consultation with experts in the field of impact evaluation has been completed to build on the knowledge needed for impact evaluation. Experts will help INJAZ QM staff develop impact evaluation plans and provide them with training and consultation required to build knowledge in this field.
INJAZ has conducted an impact assessment study for Company Program through comparing treatment and control groups by surveying them, a summary of the results can be found in the below table:
Table (13) Impact Assessment Study for Company Program Aspect Category Rank % Treatment Difference Score Knowledge in the economic Knowledge Treatment>Control 26% 68% and administrative aspects, and the ways that entrepreneurs lead to secure capital for their projects Confidence in their knowledge Confidence Treatment>Control 44% 66% rated of functional and practical their aspects for companies and knowledge how to start up businesses above 51% Behavioral skills, work-related Skills Treatment>Control 16% 68% skills, ability to solve problems, creative thinking, and ability to successfully create and manage their companies or their own business
38 Annual Report 2011/2012
Prefers to own their own Willingness Treatment>Control 10% 72.65% business over being employed Trust in the support provided Trust Treatment>Control 25% 61.21% by the public and private sectors to youth
Other Impact Assessment related events:
INJAZ Business Development Unit (BDU) submitted an M&E and impact assessment plan for “Taqeem” fund for the company program and participated in the M&E fair held in Qatar in November. INJAZ won the grant for the company program plan ranking 5th out of 10 in the competition. BDU also completed the assessment of all bidders’ proposals for a baseline study and an impact assessment for INJAZ beneficiaries and stakeholders. Four bidders proposed their technical and financial plans for the study; a comprehensive study and comparison were undertaken to select the bidder proposing the best technical approach and cost effective offer.
Strategy 6.3 Ensure Management review and follow up on system
INJAZ conducted Management Review meetings to establish a periodic review of INJAZ management quality system, and to ensure that INJAZ quality management system itself was subject to continuous improvement and is being applied.
A Management Review meeting was conducted on May 27th, 2012 in Crown Plaza with the attendance of the Quality Management staff, Senior Management Team, Executive Management Team, and the CEO, discussing the following:
Internal Audit External Audit Complaints M&E Fall Semester Results –Main Highlights Program Evaluation & Impact Main General Observations & Areas of Improvements QMS Updates &Plans
The result of these discussions came as assigned actions to be done within given time frames. These results were also communicated with all INJAZ staff in a meeting.
Strategy 6.4 Enhance INJAZ internal culture (I-culture committee)
Through surveys and trainings, the internal cultures of INJAZ were identified, but due to the restructuring that took place during this year, INJAZ postponed seeking consultancy from a third party until later. Strategy 6.5 Engage board members with INJAZ
In order to engage board members with INJAZ, a roadmap has been drafted, which suggests a set of activities, program and events that will be of interest to the board.
39 Annual Report 2011/2012
Furthermore, and to show INJAZ’ gratitude to the board; during Eisenhower Launching Event for the Fellowship that took place on May 27th, an appreciation was held for Mr. Elia Nuqul, thanking him for his contribution and great support to the fellowship as well as being the first Jordanian Fellow
INJAZ also published a half page “Thank You” ad in Al Rai newspaper on Monday June 18th, 2012, thanking the board for their contribution in the School Adoption Program.
Strategy 6.6 Better engage the board committees
Throughout the year 2011/2012, Fundraising and Board growth, Brand Effectiveness, Operations, Programs’ Development, and Investment and Finance committees met regularly to closely work with INJAZ staff on achieving the committees’ goals and stay updated on INJAZ’ progress.
Brand Effectiveness Committee: On April 2nd, INJAZ marketing unit held a branding workshop facilitated by dobrando, a branding agency, bringing together the Brand Effectiveness Board Committee that includes Ms. Dina Shoman, Mr. Basil Marji and Mr. Salim Karadsheh, INJAZ’ Executive Management Team, along with the Marketing & Communications Unit. The workshop took place at Wild Jordan from 2 pm to 5 pm. The purpose of the workshop was to discuss the brand platform and brand hierarchy in preparation for the upcoming organizational restructuring.
Investment and Finance Committee: met on February 8th with involved INJAZ staff and discussed various issue related to finances and growth of INJAZ’ endowment fund.
Strategy 6.7 Further improve INJAZ overall governance
To ensure that INJAZ’s Board of Trustees (BoT) are kept up-to-date with the organization’s progress, INJAZ Board of Trustees met at the Crowne Plaza Hotel in Amman on January 10th. Ms. Deema Bibi briefed board members on last semester updates which included the Key Performance Areas, Business Leaders Campaign-2011 and the signing of a three year contract between the Ministry of Planning and International Cooperation (MoPIC) and INJAZ, in which the ministry funds the scale up of INJAZ’ Company Program to establish 225 student companies. Board members were also briefed on upcoming activities and were introduced to the new organizational structure.
On September 13th, INJAZ held its General Assembly meeting of 2011/2012 at the Hyatt Amman Hotel whereby representatives of the fifty-six board members elected the Board of Directors and its Chairperson. The Board of Directors is composed of eleven members who play an active role in fulfilling INJAZ mission through working closely with INJAZ’ senior management as they take part in the following committee: Board Development and Fundraising Committee, Investment, Finance and Audit Committee, Brand Effectiveness Committee, Operations Committee, Curricula Development Committee. The elected Board of Directors was Kawar Group, Nuqul Group, The Commercial & Industrial Company, Imseeh Jewelry, Cairo Amman Bank, Umniah, Saraya Holdings, Pharmacy One, Arab Bank, aramex, Orange. Mr. Rudain Kawar, from Kawar Group, was elected as chairperson. Strategy 6.8 Grow the endowment fund
Members of the Board of Trustees (mentioned below in table 14) act as representatives of well established local as well as international companies who support INJAZ by providing valuable insight into the local business and political environment that aids in the design of the different
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INJAZ programs and sets the direction of the organization’s growth. They also contribute to the sustainability of the organization by each making an annual contribution of $10,000 towards INJAZ endowment fund.
The Finance and Administration Unit (FAU) continuously seeks ROI opportunities to grow INJAZ endowment fund. FAU also ensures best utilization of INJAZ resources through various methods.
The Business Development Unit (BDU) on the other hand, works on securing sponsors and funding for INJAZ events by approaching various companies. Partnerships and agreements are mentioned below in Strategy 6.11.
BDU also developed a fundraising strategy as well as new ideas for programs to be funded by private and public sectors, such as the “Corporate Volunteers Day” and “My City My Future”.
Table (14): INJAZ Board of Trustees No. Representative’s Name Company Name 1 Ms. Abeer Qumsieh Better Business 2 Mr. Ahmad Al-Hanandeh Zain Jordan 3 Mr. Ali Kolaghassi Saraya Holdings 4 Dr. Amid Abdelnour biolab 5 Dr. Amjad Aryan Pharmacy 1 6 Mr. Amjad Muasher Madaen Investment and Development Company 7 Mr. Asem Toukan Aqaba Logistical Support Services & Catering Co. Ltd. 8 Mr. Bashar Al-Bakri Jordan Ahli Bank 9 Mr. Basil Marji Izzat Marji Group 10 Mr. Bassam Al Jazy Al Jazy Trading Company 11 Mr. Bisher Al Mahasneh The Arab Potash Co. PLC 12 Mr. Bishr Baker Ernst & Young Jordan 13 Ms. Dina Shoman Arab Bank 14 Dr. Dureid Mahasneh T. Gargour & Fils Co. 15 Mr. Faraj Bassil aramex 16 H.E. Eng. Fawzi Massad Greater Amman Municipality 17 Al Rajhi Cement Al Rajhi Cement 18 H.E. Eng. Ghassan Ghanem Aqaba Development Corporation 19 Mr. Haethum Buttikhi Jordan Kuwait Bank 20 Dr. Hamid Jabr El Concorde Construction 21 Mr. Haytham Kamhiyah Capital Bank of Jordan 22 Mr. Ihab Hinnawi Umniah Mobile Company 23 Mr. Isam Abdelkhaliq Arab Orient Insurance Company 24 Mr. Joerg Sonne Maersk Line Jordan 25 Mr. Kamal Al-Bakri Cairo Amman Bank 26 Mr. Kamil Nader Nader Group 27 Mr. Kareem Naouri Naouri Group 28 Mr. Khalil Darawish dar al-handasah 29 Ms. Lina Annab Zara Investment Holding Co. 30 Mrs. Majd Shweikeh VTEL Middle East and Africa
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31 Eng. Malek Haddad Jordan Express Tourist Transport Co. Ltd (JETT) 32 Mr. Marwan Said OFFTEC Holding Group, PLC. 33 Mr. Mayank Malik Citibank N.A. Jordan 34 Ms. Melika Betley HSBC Bank Middle East Limited 35 Eng. Mohammad Ghannam DAMAMAX 36 Brig. Gen. Mufareh Al-Tarawneh King Abdullah II Design and Development Bureau 37 Mr. Mughith Sukhtian Munir Sukhtian International 38 Mr. Nabil Khatib Maltrans Shipping Agencies Co. 39 H.E. Mrs. Nadia Al-Saeed Bank al Etihad 40 Mr. Nadim Abaouat Société Générale De Banque – Jordanie 41 Mr. Nadim Haddad Central Trade & Auto Co. 42 Ms. Nayla Khawam Jordan Telecom Group-Orange Jordan 43 Mr. Osama Imseeh Imseeh Jewelry 44 Mr. Osama Yaish Ferring Pharmaceuticals 45 Mr. Oussama Massoud Crowne Plaza Amman 46 H.E. Mr. Ramsey Khoury The Jordanian Scandinavian Business Club 47 Mr. Ramzi Zeine Specialized Technical Services (STS) 48 Mr. Rudain Kawar Kawar Group 49 Mr. Saed Karajah Sa'ed Karajah & Associates for Legal Consultation and Arbitration 50 Mr. Sahl Dudin Ayla Oasis Development Co. 51 Eng. Said Abujaber Consolidated Consultants for Engineering & Environment 52 Mr. Salim Karadsheh Nuqul Group 53 Mr. Shehadeh Twal The Commercial & Industrial Co. 54 Eng. Suhail Halaby Consolidated Contractors Company Co. LTD.-Jordan 55 Mr. Toufic Tabbara Jordan Cement Factories Company (Lafarge Cement Jordan) 56 Mr. Wael Al-Sharif Metlife Alico
Strategy 6.9 Focus on high impact, fundable programs
As mentioned above, the BDU are developing new ideas for programs to be funded by the private and public sectors;
Corporate Volunteers Day: similar to Young Volunteers Day; corporate employees will team up with INJAZ staff and its volunteers to raise awareness about social responsibility and community service across public schools in Jordan.
My City My Future; this idea is based upon identifying challenges in specific cities and areas, then gathering up students, parents, community members, the public and private sectors to work hand in hand through workshops and roundtables, to identify problems and come up with solutions, in order to enhance their city and hence, their future.
Strategy 6.10 Seek diversified funding for INJAZ through systematic approaches
The Business and Development Unit (BDU) always strives to seek funding from potential donors and partners.
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A “Fundraising Menu” has been developed, which is presented for the public and private sectors, in order to help them identify the various fundable programs, INJAZ implements. This systemic approach will build more strategic partnership with various corporations, as well as grow and diversify funding for the organization.
Strategy 6.11 Manage strategic partnerships and explore new partnership opportunities
In addition to the partnerships, MoU’s, and SAP agreements mentioned throughout the report, INJAZ made multiple strategic partnerships with various organizations and companies in the year 2011/2012 as outlined below:
Type and Date Parties Involved Details
New Curricula – To implement 38 classes of JA’s More Than Money (MTM) HSBC November Course at 30 schools and provide INJAZ with volunteers
This program aims to reach 1000 students helping them gain Intel Youth knowledge in identifying key social issues and coaches them to Enterprise Program INTEL find innovative solutions using their creativity assisted by - December technology. This program inspires students to take matters into their own hands and become agents of social change.
Her Excellency Ms. Nisreen Barakat, Minister of Social Memorandum of Ministry of Social Development, signed a memorandum of understanding with Ms. Understanding - Development Deema Bibi to reinforce the existing cooperation between both December (MoSD) parties to help the youth, at various centers affiliated with MoSD like orphanages and centers for youth with disabilities.
SCB sponsored the first implementation of Company Program in Sponsorship of Braille at Abdallah ibn Um Maktoom Academy for the Visually Company Program Standard Impaired. The sessions were carried out by SCB’s Head of in Braille Chartered Bank Corporate Affairs, Ms. Razan Al-Hindawi; the CEO, Mr. Ahmad April 4th Abu Eideh, also conducted one of the sessions.
School Adoption & Arab Bank renewed its long enduring partnership with INJAZ Young Volunteers and adopted its curricular programs implemented at 4 schools in Day Arab Bank Al-Hashmi Area in addition to Young Volunteers Day at 20 schools including UNRWA schools. Twenty-two of its employees May 2nd were also recognized for volunteering with INJAZ.
Young Volunteers Pharmacy-1 (Barter Deal) Both Pharmacy-1 and Sayegh Group offered Day (YVD) & INJAZ a discount on all medical &painting material bought for Sayegh Group the YVD painting and first-aid kit activities.
Moreover, in the spring semester INJAZ joined Mediter Network, which includes European and Arab Mediterranean countries such as Italy, Spain, France, Malta, Poland, Lebanon, Jordan, Morocco, Algeria, and Libya among others. The network is co-funded by Europe Aid - External Cooperation (UE). It aims at continuous training and production services to the local
43 Annual Report 2011/2012
Mediterranean stakeholders in the framework of EU programs, in collaboration with existing networks active in the area.
Corporate Supporters Network In order to build on the existing partnerships and strengthen the relationship between INJAZ and its Corporate Supporters Network, INJAZ invited its corporate supporters who act as contact persons at various corporations to an iftar event at Kashmir and Al-Argileh restaurant on August 17th. INJAZ’ CEO, Ms. Deema Bibi, welcomed the guests and gave a presentation about INJAZ emphasizing the valued partnership with the attendees’ respective corporations. Business Development Unit Manager, Mr. Rami Shishan, followed by a presentation on INJAZ achievements during 2011 and next year's plan. Giveaways were distributed to the guests as a token of appreciation for their continuous support.
BLC Closing Ceremony: Held on December 21st at Le Royal hotel in Amman, this event was held in appreciation of business leaders who participated in BLC; it was sponsored by USAID and Credit Suisse. The event included a trade fair allowing INJAZ students to showcase their projects and student companies and possibly attract potential investors.
Other efforts to explore new partnership opportunities include the below list of meetings and conferences attended by INJAZ CEO, Ms. Deema Bibi.
ACT II 2011: Stepping Up-The Aspen Global Leadership Summit
INJAZ’ CEO Ms. Deema Bibi attended The Aspen Global Leadership Summit July 7th-10th, at Aspen-Colorado. More than 210 fellows from 27 countries share experiences and inspire their colleagues to continue to “Step Up” to create meaningful change around the world. Ms. Deema Bibi shared her experience and knowledge with other ASPEN Fellows; she participated in one of the Concurrent Interactive Roundtables discussions one of which was entitled: “Middle East-The way forward.”
OECD-MENA Women’s Business Forum
Building on previous Women’s Business Forum meetings which notably discussed means to improve women-led businesses’ access to financing, Ms. Deema Bibi attended OECD-MENA Women’s Business Forum on September 27th-28th, in Paris-France. This meeting tackled how MENA economies can advance private sector development efforts through targeted policies and services to support women entrepreneurs. Ms. Bibi spoke briefly on “Improving access to non- financial business support services”. This session was chaired by Mr. Alexander Bohmer-Head of the MENA-OECD Investment Program
World Economic Forum Special Meeting on Economic Growth and Job Creation in the Arab World
On October 21st-23rd, Ms. Deema Bibi attended the three days World Economic Forum Meeting which took place at King Hussein Bin Talal Convention Center-Dead Sea. The meeting was on economic growth and job creation in the Arab world convened at a unique moment for both the Arab World and the World Economic Forum. Against a backdrop of economic, social, and political paradigm shifts, more than 1,000 leaders from over 50 nations rose to the challenge of this new
44 Annual Report 2011/2012 context with sharp insights, a truly collaborative spirit and the right mix of introspection and forward thinking.
UNIDO-Expert Group Meeting on “Youth participation in the inclusive economic development of the Arab Region”
INJAZ CEO attended the EGM meeting held in Vienna-Austria from November 23rd – 27th. The meeting aimed at:
Validating and refining past and on-going efforts for job creation for youth in Arab countries on the macro, meso and micro-level by stakeholders such as governments, the private sector, international organizations and development partners, and civil society; Exchanging experiences and build partnerships between stakeholders Discussing and improving the existing knowledge on youth-inclusive financial services and entrepreneurship and MSME development; Identify gaps and missing links for increasing economic opportunities for youth in rural areas.
Arab Foundations Forum Platform-Sharing Best Practices in Philanthropy among AFF Members
Ms. Deema Bibi attended a two-day networking event held by AFF in the Dead Sea, December 8th-9th, where members shared their experience and best practices in the field of philanthropy. Ms. Bibi was one of four speakers who shared best practices on how to build effective, supportive and contributing boards. The session focused on effective foundation governance and how boards can be built to support and create value for foundations.
Annual MENA Training
Ms. Deema Bibi and INJAZ’ Executive Management Team attended the 4th Annual MENA Training which was held by INJAZ Al-Arab at the Grand Hills Hotel in Broumana-Lebanon between January 22nd -25th.
Ms. Bibi facilitated “Building Financial & Institutional Sustainability through Re-structuring & Good Governance” because symptoms of organizational un-sustainability first show up in the finances; defining organizational sustainability is often mistakenly limited to a discussion of how well organizations are doing financially.
European Union Conference
Ms. Deema Bibi attended the first meeting of the EU-Jordan Task Force on February 22nd at the King Hussein Center - Dead Sea. The Task Force demonstrated the EU´s determination to accompany Jordan on its process of democratic reforms towards a just and inclusive society with democratic rights, social justice and economic opportunity as key features. It was co-chaired by Catherine Ashton, EU High Representative for Foreign Affairs and Security Policy/Vice-President of the European Commission, and Jordanian Prime Minister (at the time)His Excellency Awn Khasawneh. Bernardino León, the EU Special Representative for the Southern Mediterranean Region, also participated.
The EU-Jordan Task Force is the second task force in the Southern Mediterranean since the ArabSpring began, with the first held in Tunis in September 2011. It was set up to help address
45 Annual Report 2011/2012 the challenges Jordan is facing in its political and economic reform process. It also aims to coordinate more efficiently the support of the EU, of its Member States and a number of European and international bodies, with a particular focus on short- and mid-term policies and initiatives adopted by the Jordanian government.
Tamweelcom Board Meetings
INJAZ represented by its CEO, Ms. Deema Bibi, attended Tamweelcom Board Meetings which were held at Tamweelcom Head Office on February 12th and April 17th. Ms. Bibi sits on Tamweelcom Board of Directors. The Jordan Micro Credit Company (Tamweelcom) was established as a non-profit organization to pioneer the field of micro-enterprise support and development. Their mission is to provide financial and non-financial services to the low-income and productive-poor to improve their social and living standards by adopting and implementing international microfinance best practices.
Eisenhower Fellows Association Board Meeting
Ms. Deema Bibi attended the Eisenhower Fellows Association General Assembly on February 19th in which the Board of Directors was elected. The General Assembly took place in Amman- Jordan. A second General Assembly was held on April 12th.
Event to Encourage Entrepreneurship
Ms. Deema Bibi attended an event to Encourage Entrepreneurship in the presence of the British Ambassador and Andrew Humphries, the UK government dealmaker and renowned entrepreneur, which was held at the Grand Hyatt Hotel in Amman on Tuesday March 6th.
The Entrepreneur of the Year - Jordan 2011 Award Ceremony
Ms. Deema Bibi attended the Entrepreneur of the Year - Jordan 2011 Award Ceremony at the Grand Hyatt Hotel on March 12th. Twelve visionary businessmen and women representing ten companies were shortlisted as finalists for Ernst & Young’s Jordan Entrepreneur of the Year Award 2011. Winners were announced at the highly-anticipated award ceremony held under the Patronage of His Majesty King Abdullah II ibn Al Hussein.
Finalists competed under two categories: the ‘Entrepreneur of the Year’ category, representing an entrepreneur who has maintained professional success over a sustained period of time. The award was given to Ms. Randa Ayoubi of Rubicon who will represent Jordan at the World Entrepreneur of The Year award ceremony to be held in June 2012 in Monte Carlo. The second category, ‘Emerging Entrepreneur of the Year’, was awarded to Salah Oqbi of Jordan Chalk, recognizing him for being an entrepreneur who exemplifies the start-up process at its best.
Innovations Against Poverty, Business Development; a new Swedish Program
On March 25th, Ms. Deema Bibi attended the Innovations Against Poverty, Business Development held at Century Park Hotel. Innovations Against Poverty is a new Business for Development program by the Swedish International Development Cooperation Agency (Sida). The purpose is to mobilize resources and encourage companies to develop their core activities so that they can contribute even more to better conditions for marginalized people. The program operates a challenge fund where companies and market oriented NGOs can apply for funding and advisory support. A company can be in any sector and address any geographical region, as
46 Annual Report 2011/2012 long as the objective with the business or project is to create a sustainable business operation that will benefit low income earners by engaging them as suppliers, co-entrepreneurs, employees or consumers. At this event attendees were able to learn if Innovations Against Poverty can help them and how to get engaged. The event started with a welcome note by the Swedish Ambassador to Jordan H.E. Charlotta Sparre and Minister of Planning & International Corporation H.E. Dr. Jafar Hassan and was concluded by a reception at the Residence of the Swedish Ambassador.
INJAZ’ CEO Attends Senior Fellows Global Meeting 2012
As a Senior Fellow at Synergos, a network of civil society leaders committed to collaborative efforts that address the underlying causes of poverty and inequity, Ms. Deema Bibi attended the Senior Fellows Global Meeting 2012 held at the Dead Sea from March 26th - 31st. The broad theme for the meeting was “The role of civil society leadership in addressing complex social challenges." Under this theme, fellows explored topics, methodologies, and cases related to the Fellowship's main concepts: systemic change, inclusive multi-stakeholder partnerships, bridging leadership and personal transformation. Fellows grounded the conversations in local work, considered the changing context of the region and were provided space for reflection in Petra.
Women’s Learning Circle - Synergos
Synergos Fellows Global meeting in Jordan organized a Women's Learning Circle on April 1st for the female Arab World Social Innovators following their Global Meeting in Amman (26th– 31st March). The objective of the session was to create space for peer learning and exchange among women on addressing the unique challenges of operating as a woman social leader in their own diverse contexts.
Reception by the US Ambassador
Ms. Deema Bibi attended a reception at the US Ambassador’s residence led by the Honorable Tom Price on April 6th.
Arab Foundations Forum – Board of Directors Meeting
Ms. Deema Bibi attended the Arab Foundations Forum Board of Directors Meeting which took place April 8th – 9th in Amman.
The Arab Foundations Forum is an association for foundations in the Arab region to foster dialogue, networking, learning and collaborating among themselves and with partners in order to strengthen the capacity of Arab philanthropy to fulfill its vision.
Euromoney Jordan Conference
Ms. Deema Bibi received an invitation from the Conference Director of Euromoney Conferences for the Middle East, Ms. Victoria Behn, to speak at the conference in Jordan held from May 8th - 9th.
The aim of the conference was to promote and encourage the development of Jordan’s financial sector and to improve access to international finance and financial investment. It showcased investment opportunities, brought together leading local, regional and international financial institutions and explained Jordan’s story to the international capital markets.
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The conference focused on the key themes of jobs, resources and growth. Ms. Bibi took part in the conference as a speaker in the panel discussion on Job Creation. The panel gave a global perspective to the unemployment and job creation situation in Jordan. Areas of challenges and opportunities were established and the role of public and private sectors in creating the right type of jobs for Jordanian workers.
INJAZ Al-Arab CEO Retreat
On May 16th and 17th, Deputy-CEO Operations Director, Mr. Muhannad Jarrah, attended INJAZ Al-Arab CEO retreat which took place in Beirut, Lebanon. The retreat’s main objective was to plan strategically with all member nations and to exchange knowledge and best practices.
Third International Congress on Technical and Vocational Education and Training
Ms. Deema Bibi was invited to be a speaker at the Third International Congress on Technical and Vocational Education and Training (TVET) entitled “Building Skills for Work and Life”. The congress was hosted by the Government of the People’s Republic of China in Shanghai May 13th -16th.
The Congress was organized by UNESCO in response to the strong desire expressed by Member States for a Global Forum on TVET, at a time when skills have become a leading policy concern. It charted strategic directions for transforming and expanding TVET to ensure that all young people and adults can develop the skills they require for work and life.
Ms. Bibi was asked to share her experience and knowledge of the difficulties and potential of integrating entrepreneurship education into secondary and tertiary education. She gave a presentation entitled: “Partnership for Entrepreneurial Education: A Jordanian Experience”. In which she elaborated on the benefits of partnership approach, what makes good partnerships for entrepreneurial education, how can they be sustained, what evidence is there of the impact of INJAZ programs on their objectives including linking Jordanian youth to better work opportunities, and what can be learnt.
Eisenhower Launching Event
On May 27th, Ms. Deema Bibi attended the Eisenhower Launching Event for the Fellowship. The Eisenhower Fellowship “identifies, empowers and links outstanding leaders from around the world, helping them to achieve consequential outcomes across sectors and borders”. Around 80 people attended the event; several speeches were given discussing the goals and aims of the fellowship including speech from the US Ambassador in Amman-Jordan.
EBRD-Stimulating Growth and Investment During Transition Session
Ms. Deema Bibi attended the EBRD- Stimulating Growth& Investment during Transition session which was held at King Hussein Bin Talal Convention Center at the Dead Sea – Jordan on May 28th.
Ms. Bibi participated in roundtable discussion on Financing Private Enterprise to Support Competitiveness, Innovation and Inclusive Employment. The discussion was chaired by Laith Al- Qassem, Chairman of the Arab Business Consultants for Development (ABCD), and Marcin Hejka, Managing Director of Intel Capital Eastern Europe, Middle East and Africa.
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Participants in this session included representatives from Jordanian CEE and Turkish Innovative/ICT Companies, equity funds, investment associations, business and technology incubators, ministries, NGOs and IFIs.
Global Summit of Women 2012
Ms. Deema Bibi attended the Global Summit of Women 2012 which took place in Athens-Greece on May 31st-June 2nd.
The Global Summit of Women was conceived as the nexus at which all sectors-public, private and nonprofit- would come together under the common vision of dramatically expanding women’s economic opportunities globally through exchanges of working solutions and creative strategies forged by women leaders in different parts of the world. It is a business summit, whose business focus is women’s advancement in the global economy.
Ms. Bibi participated in three of the breakout sessions at the summit which included; Issues Track: Best Practices in Flexible and Equitable Workplaces, Entrepreneurial Track: Developing Partnership for Business Growth, and Issues Track: Growing your Business or Professional Organization.
Preparatory meeting for the National Employment Forum
Based on the agreement with the Minister of Planning and International Cooperation, Dr. Omar Razzaz, World Bank Advisor and Technical Team Leader of National Employment Strategy, extended an invitation to Ms. Deema Bibi to attend the preparatory meeting for the National Employment Forum. The meeting took place on June 12th, at the Ministry of Planning and International Cooperation in Amman. The committee meeting started with a brainstorming session on the charter of operation and the role of partners followed by a welcome note from Jordan Prime Minister.
INJAZ-Algeria Visit
In an effort to strengthen relationship with INJAZ Al-Arab and its branches and share experience and knowledge with new branches, Ms. Ibtissem Chaibane from INJAZ-Algeria visited INJAZ on June 10th – 13th. She was given a tour around the offices and representatives from each unit shared with her their experience and tips about their operations.
INJAZ Al-Arab Induction Training
INJAZ Al-Arab held induction training for its some of its branches at Landmark Hotel on June 11th -12th. Some of INJAZ staff attended the training and shared their know-how with the attendees on the second day. INJAZ gave sessions about Volunteer Management, Training & Follow-Up, Entering Higher Education Market, and Communication with Partners.
Jordanian Employment Forum: From Planning to Implementation
Ms. Deema Bibi attended the Jordanian Employment Forum: From Planning to Implementation under the royal patronage that took place on June 13 that Al-Hussein Youth City in Amman Jordan. Ms. Bibi was a speaker in the first session on transition programs from school to work and training young people in the workplace. The forum ended with a summary of the points discussed and setting the next steps.
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Strategy 6.12 Partner with potential NGOs to have better impact on youth and avoid repetition
For the year 2011/2012 INJAZ has approached a number of USAID funded programs for potential partnership, as well as approaching and partnering with multiple NGO’s, including; Wa3edat, Zikra, Ruwwad, Raneen, Sherketna, Al Jude (NTF), Waqfet Watan, UNDP, and MoICT.
Strategy 6.13 Enhance our presence in social media
The Social Media focus during the year 2011/2012 was to ensure all campaigns, activities, programs and events were covered thoroughly through Facebook and Twitter to highlight INJAZ’ successes. INJAZ covered Company Program, Intel Youth Enterprise, Young Volunteers Day, Social Leaders Program, Generations Dialogue, and New Think Festival in addition to all signing agreements, volunteer success stories and day to day activities.
Moreover, a very successful SLP Social Media Competition, was launched, end of September through October, on INJAZ’ Facebook page sponsored by Nuqul Group. The competition aimed to help the SLP students bring attention to their community projects and also to give one student the chance to win funding to enhance and complete their project. The nine project videos were posted on a special Facebook tab, where INJAZ fans could watch each leader sell their project in less than one minute and then vote for the one they liked best. This campaign attracted over 4,180 new fans to our page and was very successful in reaching university students.
A Young Volunteers Day Facebook competition was planned in June but was postponed due to technical issues. The competition highlights pictures of each school that participated in the campaign and shows the volunteer tasks they completed at their respective schools. Students and other followers are given the opportunity to vote for the school they felt did the most successful job. The winning school will be rewarded with a prize for each student and will also be featured in the marketing material for next year’s Young Volunteer Day.
INJAZ also participated in a Social Media Alliance with 9 other Jordanian NGO’s, in order to promote volunteerism and Social Media. People submitted their ideas for volunteer projects needed in Jordan through our Facebook page and the best idea as selected by the panel of judges was implemented. The campaign was called Sho El Fickr and lasted for one month. Moreover, INJAZ launched a LinkedIn page to be used as a tool for volunteer and staff recruitment and to help strengthen the INJAZ network among professionals.
Strategy 6.14 Use technology effectively throughout internal and external practices
INJAZ Volunteer Management System – Sage CRM Project Kick Off In partnership with the Society of Majid Bin Abdulaziz for Development and Social Services in Saudi Arabia, INJAZ started working on the detailed analysis phase of the management system in January. UBA, an IT-based specialized business solution company, will be integrating its Sage CRM platform to streamline the operations transactions of both INJAZ and the Society of Majid.
The Sage CRM platform includes functions that allow both organizations to improve performance and efficiency. Such functions include volunteer automation, contact management, questionnaires and surveys, report templates, donation management, marketing management automation, and client services. The platform also includes web self-service access functions for
50 Annual Report 2011/2012 volunteers and donor servicing, along with many other capabilities to boost performance and manage records and daily work output.
IT Updates and Future Planned Enhancements:
Volunteer Management Database System project is well underway and has gone through the analysis and documentation phase. Establishing VPN connection and centralizing INJAZ offices in one environment analysis. Preparing a new backup plan for INJAZ data. Establishing an internal database system for IT department to respond to INJAZ employees’ queries and equipment booking. Performing an Inventory system analysis for kit store needs. Performing a new time attendance system analysis.
Strategy 6.15 Build an information hub to record institutional memory and to enhance institutional capacity
Reference Manual After each new course, program or event, a reference manual is produced that explains in detail the description of the event, its objectives, what has been done, how it’s done, and any logistical information. This manual is kept for future reference.
Restructuring INJAZ underwent through a restructuring phase to better address its beneficiaries’ and organizational needs. Three entities emerged from the Operations Unit, each of which focuses on a function, that will ultimately and jointly work together to build a better future for the Jordanian youth. The three entities include:
Entity 1; Curricular Programs, focuses on building a competent youth through our curricula programs given in schools and universities. Entity 2; Extra Curricular Programs, focuses on building an active and an involved youth through the extracurricular programs in schools and universities. Entity 3; Social &Company Programs focuses on building an entrepreneurial youth, and creating more job opportunities.
Staff Trainings During the year 2011/2012, the Finance and Administration unit arranged for many training opportunities for INJAZ’ staff that included: Time Management – By Better Business Presentation Skills - By Better Business Intel Training – By Intel Corporation Mowgli Mentoring Program Training of Trainers with UNDP (Debate Program) QMS Auditor/Lead Auditor Training Course Feb. 5th -9th. Participatory Approaches and Community Involvement Training May 6th -10th. Client Servicing Training to all of INJAZ staff at All-Staff Meeting on February 2nd. Internal KPI Training
All Staff Meetings Many staff meetings were held this year to ensure smooth transition into the new structure as follows: - February 2: Introducing restructuring and Annual Awards
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- May 29- 31: Action Plan - June 27-28: Setting KPI’s
Strategy 6.16 Enhance the information system, database and build tracking system
As mentioned above in Strategy 6.14, INJAZ is currently in the phase of developing a complete automated management system (include volunteer automation, contact management, questionnaires and surveys, report templates, etc). This will improve the organization’s performance and efficiency.
Strategy 6.17 Capture and publish program success stories
INJAZ is currently dealing with Al-Salwa House for professional writing, in order to capture and document our beneficiary’s success stories. Fifteen success stories were documented this year, where they featured touching and “I really enjoy working on your stories. life changing stories of volunteers and In these "dark" days, I find hope that people students who benefited from INJAZ’ and organizations are doing things that programs during the year 2011/2012. actually make a difference in people's lives. I have become a great admirer of Injaz :) INJAZ made an agreement in Fall 2011 with Taghreed Najjar, Al-Salwa House Al-Rai daily newspaper to cover 12 of INJAZ success stories on a monthly basis. These success stories are also published online on INJAZ website.
A booklet for all the success stories is planned to be produced next year under the corporate kit.
Strategy 6.18 Strengthen INJAZ brand equity
Various marketing efforts were made to highlight INJAZ’ events and programs in the year 2011/2012 in an effort to strengthen INJAZ’ brand and increase awareness of its programs and their impact. Below is a list of all the marketing materials used in programs, events and campaigns. i. Leadership Competition The following branding material was produced for the event - Invitation cards - Two 2x3 m trusses - INJAZ podium sticker - Branded Badges for staff ii. Company Program Competition The following branding was made for the event - Customized invitation cards - 3 different sizes of trophies - 2 customized 3x2 mdi-cut - Branded Badges for staff iii. INJAZ Teachers Appreciation (ITA) Iftar
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The following branding was made for the event - 7x4 m backdrop - Customized gift wrapping for giveaway gifts (chocolate boxes) - 4 trophies - Invitation cards (600) - Badges for staff iv. Social Leaders Program (SLP)
Open Day on October 18th - Nine 3.5 x 1.5 m customized outdoor banners were produced for each participating student leader.
SLP Social Media Campaign
The campaign was further advertised using the material below: - 16,000 flyers of nine customized designs for each student leader/project were produced for student leaders to distribute and promote their videos and projects - 270 posters of nine customized designs were produced for students to distribute and promote their videos and projects - Email shots were sent to mentors, partners, and the public v. Business Leaders Campaign (BLC)
This year marked the fourth annual Business Leaders Campaign. It started November 20th and lasted until Dec 21st. The marketing material designs used last year were reproduced this year after making minor amendments.
Prior to the campaign: - E-booklets were sent out to participating CEOs to brief them on the program.
During Sessions: - 30 Banners: Two banners were placed inside classrooms displaying BLC conceptual ads. - 7,000 notepads distributed to students to take notes. - 200 My Advice Poster, which is used by the business leader to write down his/her advice to students at the end of the session. - 7,000 Name Tags Students were given name stickers to write down their names and stick them on their shirts for easier communication. - 400 Thank-you Cards to show appreciation to the business leaders’ efforts. All students sign the card and one of them hands it to the business leader at the end of the session.
Newspaper Advertisements - Al-Ghad Newspaper- Full page ad announcing the launch of BLC on November 22nd - Al Rai Newspaper- Full page ad announcing the launch of BLC on November 23rd - Al-Ghad Newspaper -Half Page thank you ad in Alghad on Jan 4th
Online Banners - Banner on akhtaboot.com(free of charge) - Banner on www.khaberni.com - Facebook ad
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vi. BLC Closing Ceremony:
The following branding material was produced: - Invitation cards (hardcopies and e-invitations) - Pop-up banner - Student Trade Fair: INJAZ worked with a freelance designer to produce a thematic trade air where each student had a 2x2 meter space inside a booth to creatively present his/her project. Booths were covered with brick-like patterns printed on flex. Benches, plants, street-lights, and street-signs were also produced to compliment the theme of the market. Fake money coupons were printed for invitees to ‘’invest’’ in one or more of the projects as part of a competition during the event. - Entertainment: JazzCode, a Norwegian band that uses Jazz to present their ideas about innovation, team-presence and entrepreneurship, played a segment during the event. INJAZ collaborated with the Norwegian Embassy to help cover costs. - High-tech LED screens were used to project presentations, videos and animated designs used during the ceremony. The screens added an avant-garde flavor to the evening. - Podium sticker - Video documenting the event
vii. Intel Youth Enterprise
In cooperation with Intel, INJAZ implemented “Intel Youth Enterprise Program”. This program helps students gain knowledge in identifying key social issues and coaches them to find innovative solutions using their creativity assisted by technology. It also aims to inspire students to take matters into their own hands and become agents of social change.
The following marketing material was produced - 2 Roll-Up Banners - 120 Certificates - 120 Notepads - 150 Pens - 45 Agendas for volunteers and teachers - 25 Giveaways for the winners consisting of branded bags and water bottles - A two half page thank you ad, thanking the teachers, volunteers and INTEL was published in AlGhad and AlRai Newspapers.
viii. INJAZ Young Volunteers Day
On May 20th, INJAZ launched its third Young Volunteers Day to spread the spirit of volunteerism among school students. The campaign ran through May 26th across the kingdom.
The campaign was promoted with the following marketing material:
- Newspaper Advertisements - 6 Half page ads were published in the following local newspapers Alghad, Alrai , Addustor, Al Arab Al Youm - Half page Thank you ads were advertised to thank the participating sponsors in the following local newspapers: AlRai, Alghad, Addustor - Outdoor Advertising - Mupi size 120 cm x 178 cm: 25 posters were distributed across Amman for a period of two weeks. - 200 size A1 posters were distributed at schools
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- 4 Roll-Up Banners - 500 car stickers were given to volunteers under the slogan of “I Volunteer with INJAZ”,
ix. Social Leaders Program (SLP1 Closing Retreat) - 30 SLP branded notepads were produced
x. Social Leaders Program (SLP2 First Retreat) - 50 SLP branded notepads were produced
xi. 7iwar AlAjyal / Generations Dialogue The event took place on February 11th at Canvas restaurant. The following material was produced: - 50 branded mugs - One welcome sign (foam) - 20 branded flash cards - 100 white branded pencils - 4 branded balloon arrangements
xii. New Think Festival INJAZ sponsored the Social innovation neighborhood in the New Think Festival held on May 19th. The following material was produced: - Two wooden trolleys filled with apples - Two wooden booths - 6 1mx1m branded cubes - 6 1.5mx1.5m colored cubes - 3 room signs - 3000 colored laminated paper bookmarks - 2 wooden stands and 3 ropes (to hang bookmarks) - 50 fruit boxes - 2 backdrops for entrance/exit - 3000 stickers for apples - 10,000 paper fruit cubes - 20 branded T-shirts for staff
xiii. Synergos Visit In preparation of Synergos Fellows visit in March, the following material was produced to complement marketing material already available at INJAZ: - 2 directional signs - 6 1mx1m stickers for boxes - 9 speech-bubble stickers
xiv. TEAM program Competition For the first TEAM competition to take place, the following marketing material was produced - 100 Invitation cards - 4 roll up banners - 3 Trophies
Newsletter This year INJAZ sent 2 e-Newsletters covering the two semesters to all its stakeholders, updating them about programs and events. The e-newsletter was made and distributed using Constant
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Contact. It was also posted on INJAZ Facebook and twitter page as well as INJAZ website to reach as many people as possible.
INJAZ Website INJAZ website was launched during the month of June, redesigned with a fresh look and feel, more advanced, improved navigation, to effectively highlight up to date information. www.injaz.org.jo
Corporate Videos A video for Social Leaders Program was produced, explaining the rationale behind SLP program, featuring the mentors and mentees, and some of the students projects in the field; the video is 7 minutes long. The video was submitted to enter the John P. McNulty Prize. “The Prize aims to galvanize efforts to address the foremost social, economic and political challenges of our time by recognizing the best of the exceptional leadership projects undertaken by the Fellows of the Aspen Global Leadership Network.”
Strategy 6.19 Enhance HR development system
INJAZ ensures to update and apply its HR policies and procedures to be consistent with operational needs, and to ensure equality to INJAZ employees. Policies and procedures are aligned with the Jordanian law.
The organization is obliged to treat its employees fairly, in compliance with Jordan Labor Law and in accordance with INJAZ’s policies & regulations; it is also committed to the fair treatment of staff in its programs, based on the equitable application of policies & procedures.
INJAZ works to build a culture across all of operations that values diversity is fair and inclusive and provides opportunity for career fulfillment. It also seeks to keep its policies comparable and competitive with those of other Private Voluntary Organizations, working in social development within Jordan.
A new HR system is planned to be implemented next year.
Strategy 6.20 Motivate staff members and focus on increasing the loyalty
In order to build and sustain a healthy and a positive environment within the organization, various activities took place to increase the staff’s loyalty and their motivation towards the organization. More activities are planned for next year regarding this matter.
Strategy 6.21 Create awareness on INJAZ’ mission and impact
Exposure in the media was done through several media channels covering INJAZ programs and events and encouraging the culture of volunteerism in Jordan. Newspapers were used more than any other media channel. Below is a list of the media channels covering news about INJAZ:
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Newspapers: Al-Ghad Al-Anbat Al-Rai Al-Sabeel Addustoor The Jordan Times Al-Arab Al-Yawm The Star
Online Portals: Addiwannews.com Gerasanews.com Addustour.com Halanews.net Alarabalyawm.net Jordan.morsal.com Albaladnews.net Jordantimes.com Albawaba.com Jordanzad.com Alghad.com Maannews.com Ameinfo.com Menafn.com Ammonnews.net Misrnews.com Assabeel.net Pr-inside.com Business.jo Prlog.org Capitalbank.jo Relevant.at Csrmiddleeast.com Rumonline.net Dubib.com Zawya.com Facejordan.com
Magazines: Family Flavors Nox GO On Campus Jo Torque Layalina Venture Living Well ViVa Majltna
Radio Stations: TV Stations: JRS JTV Hawa Amman Roya Fann FM Jo Sat Rotana Radio albalad
INJAZ and TactiX Strategic Consulting renewed their partnership in January 2012 for a second year in a row. TactiX works closely with INJAZ to offer a comprehensive communications direction ensuring messages are portrayed through the right channels with focus on INJAZ achievements and success stories.
Moreover, INJAZ made many agreements with: Al-Rai daily newspaper to cover 12 of INJAZ success stories on a monthly basis, Al-Ghad daily newspaper to cover 25 BLC sessions across Jordan on the newspaper and its official website, written by two of AlGhad writers and INJAZ PR officer, Radio Fann FM to cover BLC by mentioning it once a week on (Sabaho) morning show throughout BLC period,
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Radio Rotana to cover BLC by mentioning it once a week on (Sah Seh) morning program among BLC period. Roya TV to cover SLP by interviewing some SLP students on (Dunia Ya Dunia) morning program during the online competition period coinciding with SLP Open Day, and to make TV reports about SLP Events.
Strategy 6.22 Enhance our media presence in current and new channels
In order to achieve this strategy, various interviews were conducted with INJAZ stakeholders. An interview was conducted in the number one magazine in Jordan, Jordan Business magazine about the Social Leaders Program. It started with an interview with INJAZ CEO Ms. Deema Bibi talking about the program and other interviews in the same feature were conducted with Mr. Ghassan Nuqul, Ms. Haifa Najjar, Mr. Ahmad Tantash and Mr. Amjad Aryan, the feature will be published in September issue.
Interviews in regional TV stations covering INJAZ focal points and programs were also accomplished; an interview in MBC regional TV station with Deema Bibi was conducted in July 2012, covering INJAZ’ participation in New Think Festival.
A yearly public relation action plan was created to mark our efforts in increasing our outreach in Jordan and to focus on the main stakeholders of INJAZ. Specific monthly PR reports are submitted to insure and evaluate the Return on Investments (ROI’S) from the efforts and financial investments.
Strategy 6.23 Enhance internal flow of information
Many efforts have been made to improve the internal flow of information, and to avoid any loss of critical data and information. Multiple meetings have been conducted with INJAZ staff to emphasize the importance of this issue; communicating through emails rather than verbally, was one of the outcomes achieved, to avoid any miscommunication and for documentation purposes for future reference.
Other efforts include: Organizing meetings, through scheduled invitations (via outlook). Creating email groups which makes it easier for the staff to communicate.
Strategy 6.24 Strengthen collaboration with JA Worldwide
INJAZ Marketing and Communication Unit updated INJAZ Arabia, Regional Office of JA Worldwide, on all of INJAZ major events and activities. INJAZ also provided INJAZ Arabia with 6 training packages for their use.
Strategy 6.25 Reduce operational cost utilizing resources and allocating opportunities
In order to achieve this Strategy, effective procurement and logistical processes and procedures are taking place to ensure proper cost utilization. Moreover, INJAZ’ Code of Conduct is in its final stages.
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3. Challenges and Transitions
INJAZ was able to reach its targets for 2011/2012 and exceed them, despite the challenges that the organization faced. The major challenge and transition INJAZ went through during this year, was the restructuring of the organization, as mentioned above in the report.
During the restructuring, the organization faced some turbulence in terms of assigning new roles and responsibilities, hiring new staff, and conveying the right structure for the staff, and stakeholders, but after multiple meetings and sit-downs, INJAZ managed to tackle each issue and overcome these challenges.
Other challenges include: Attracting more qualified volunteers, this was tackled through conducting interviews with the volunteers involved, in some student programs, and all university programs INJAZ’ Sustainability, various and continuous efforts were made by the BDU team to secure funds for INJAZ programs; approaching a large number of corporations to build INJAZ’ partnerships and funds, and promoting School Adoption Program, are some of the means for tackling this issue.
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4. Plans for Next Year
During the coming academic year 2012-2013, INJAZ, and as always, will continue to implement activities and achieve its targets based on the original five year plan and its annual plan. The number of beneficiaries planned for 2012-2013 is 145,000 students divided as follows:
Curricular Programs beneficiaries (school and university students who take INJAZ courses): 94,500 Extra Curricular Programs beneficiaries (school and university students who participate In extracurricular programs): 47,000 - 28,200 for Inspirational Programs - 18,800 for Career Guidance Programs
Social & Company (Entrepreneurship) Programs beneficiaries (school and university students who participate in entrepreneurial programs): 3,500
As mentioned above in the report, multiple efforts are currently taking place, in order to introduce new fundable courses next year, to further enhance INJAZ’ pool of programs and stakeholders. Other planned events for next year, include, launching INJAZ magazine, creating more corporate videos, developing INJAZ internal branding, as well as applying and maintaining a new HR system.
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5. Annexes
Annex (1) Total Beneficiaries in 2011/2012
YEAR 2011/2012
Curricular Extracurricular Total Social # Governorate Higher Social School Higher Schools Institution Ed Institutions s Ed s 1 Irbid 12486 2384 199 1969 61 11 17110 2 Ajloun 625 222 93 369 0 0 1309 3 Jerash 197 130 62 200 0 0 589 4 Mafraq 152 680 0 43 9 0 884 5 Zarqa 13918 1278 185 2574 20 0 17975 6 Balqa 2614 860 204 670 64 0 4412 7 Amman 36925 3111 1821 11443 297 28 53625 8 Madaba 2017 56 63 1411 0 0 3547 9 Kerak 3705 671 248 765 7 0 5396 10 Tafileh 1606 306 36 427 23 2 2400 11 Ma'an 5830 530 113 1204 5 0 7682 12 Aqaba 8339 330 793 3043 63 5 12573 Various 0 0 0 100 1209 0 1309
Sub-Totals 88,414 10,558 3,817 24,218 1,758 46 - Totals 102789 26022 128,811 Fall 54,856 Spring 73,955 GRAND TOTAL 128,811
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Annex (2) Total Number of Volunteers in 2011/2012
Year 2011/2012 Cur vs. Extra Cur Curricular Programs Extracurricular Programs Contact Higher Social Higher Social # Governorate Schools Schools People Totals Ed Institutions Ed Institutions by Gov 1 Irbid 286 86 7 39 0 0 7 425 2 Ajloun 20 5 2 7 0 0 2 36 3 Jerash 6 5 2 4 0 0 0 17 4 Mafraq 4 17 0 1 0 0 2 24 5 Zarqa 315 33 7 49 0 1 14 419 6 Balqa 79 34 6 9 0 0 0 128 7 Amman 967 142 83 214 99 3 126 1634 8 Madaba 59 1 2 19 0 0 9 90 9 Kerak 106 22 6 17 0 0 2 153 10 Tafilah 53 14 2 10 0 0 2 81 11 Ma'an 193 19 4 17 0 1 5 239 12 Aqaba 219 19 24 47 0 0 30 339 Totals by Type 2307 397 145 433 99 5 199 3585 Sub-Totals 2849 537 199
Fall 1628
Spring 1957 Grand Total 3585 Volunteers
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Annex (3) Participating Schools, Higher Education and Social Institutions in 2011/2012
# School Name Gender Governorate 1 Abu Bakr Al-Siddiq Primary School for Boys M Irbid 2 Al-Andalos Secondary School for Girls F Irbid 3 Al-Mutassem Primary School for Boys M Irbid 4 Al-Qadisieh Primary School for Girls F Irbid 5 Al-Walid bin Abd Al-Malik Secondary School for Boys M Irbid 6 Ammar Bin Yasser Secondary School for Boys M Irbid 7 Dahiat Al-Hussein Primary School for Girls F Irbid 8 Dair Abi Saeed Primary school for Girls F Irbid 9 Dair Abi Saeed First Secondary school for Boys M Irbid 10 Hamzah Bin Abdul Mutallib Primary School for Boys M Irbid 11 Huarah Secondary School for Boys M Irbid 12 Irbid First Secondary School for Girls & Boys/ UNRWA co-ed Irbid 13 Izz ad-Deen Al Qassam Primary School for Boys M Irbid 14 Khalid Bin Al Walid Secondary School for Boys M Irbid 15 Khawlah Bint Al Azwar Primary School for Girls F Irbid 16 Maysaloon Primary School for Girls F Irbid 17 Prince Hassan Secondary School for Boys M Irbid 18 Rabi'a Al-Adawiah School for Girls F Irbid 19 Rufaidah Al-Aslamiah Primary School for Girls F Irbid 20 Rukayyah Bint Al Rasoul Secondary School for Girls F Irbid 21 Sammou Secondary Comprehensive school for Boys M Irbid 22 Sammou Secondary Comprehensive school for Girls F Irbid 23 That Al-Nitaqain Primary School for Girls F Irbid 24 Ain Jana Secondary School for Girls F Ajloun 25 Al-Malik Al-Nasser Primary School for Boys M Ajloun 26 Thaher Al Saru Primary School for Boys M Jerash 27 Al-Mafraq Primary School for Boys M Mafraq 28 Al-Awza'I Secondary School for Boys M Zarqa 29 Al-Hashimiah Secondary School for Girls F Zarqa 30 Al-Idrisi Secondary School for Boys M Zarqa 31 Al-Thawrah al Arabiya School for Boys M Zarqa 32 Al-Walid bin Abd Al-Malik Primary School for Boys M Zarqa 33 Hussein Secondary for Girls F Zarqa 34 Martyr King AbdAllah I Primary School for Boys M Zarqa 35 Nusaibah Al-Maziniah Secondary School for Girls F Zarqa 36 Prince Mohammad Secondary School for Boys M Zarqa 37 Ramlah Bint Abi Sufian Primary School for Girls F Zarqa 38 Rufaidah Al-Aslamiah Primary School for Girls F Zarqa 39 Saeed Bin Al Musaib Secondary School for Boys M Zarqa 40 Sukaina Bint al-Hussein Secondary School for Girls F Zarqa 41 Tamadur Bint Amr Primary School for Girls F Zarqa 42 Um Salama Secondary School for Girls F Zarqa 43 Zainab Al-Hilaliah Secondary School for Girls F Zarqa 44 Zainab Bint Al-Awam Secondary School for Girls F Zarqa 45 Zarqa' Secondary School for Boys / UNRWA M Zarqa 46 Zarqa' Secondary School for Girls / UNRWA F Zarqa
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47 Zarqa Secondary for Boys M Zarqa 48 Al-Amal Secondary Co-ed school for the Deaf Co-ed Amman 49 Abed Al Malek Bin Marwan Secondary School for Boys M Amman 50 Ahmad Touqan Secondary School for Boys M Amman 51 Aisha Um Al-Mu'mineen Secondary School for Girls F Amman 52 Akif Al-Fayez Primary School for Boys M Amman 53 Al-Ameen Primary School for Boys M Amman 54 Al-Emam Malek School for Boys M Amman 55 Al-Farouq Secondary School for Boys M Amman 56 Al-Hussein Secondary School for Girls F Amman 57 Al-Isra' Primary School for Girls F Amman 58 Al-Jbeiha Secondary School for Boys M Amman 59 Al-Jbeiha Secondary School for Girls F Amman 60 Al-Jweideh Secondary School for Girls F Amman 61 Al-Mowaqar Secondary School for Girls F Amman 62 Al-Mu'tasem Secondary School for Boys M Amman 63 Al-Patra' Primary School for Girls F Amman 64 Al-Qadisiah Secondary School for Girls F Amman 65 Al-Quds Secondary School for Girls F Amman 66 Al-Qweismeh Secondary School for Girls F Amman 67 Al-Shifa' Bint Ouf Secondary School for Girls F Amman 68 Al-Shmaisani Al-Gharbi Secondary School for Girls F Amman 69 Al-Sweifieh Secondary School for Girls F Amman 70 Al-Thouhaybeh (West) School Secondary for Boys M Amman 71 Al-Zahra' Secondary School for Girls F Amman 72 Bint Udai Secondary School for Girls F Amman 73 Dahiyat Al-Hussein Secondary School for Girls F Amman 74 Dahiyat Al-Rasheed Secondary School for Girls F Amman 75 Dirar bin Al-Azwar Secondary School for Boys M Amman 76 Fatima Al-Zahra' Secondary School for Girls F Amman 77 Firas Al-Ajlouni Secondary School for Boys M Amman 78 Hay Al-Ameer Hassan 1 Secondary School for Girls/UNRWA F Amman 79 Hay Al-Ameer Hassan 2 Secondary School for Girls/UNRWA F Amman 80 Hay Al-Ammawi Secondary School for Girls F Amman 81 Husban Primary School for Boys M Amman 82 Ibn Al-Ameed Primary School for Boys M Amman 83 Iskan Al-Jami'a Secondary School for Girls F Amman 84 Jabal Amman Primary School for Girls F Amman 85 Jameel Shakir Secondary School for Boys M Amman 86 Jawa Secondary School for Girls F Amman 87 Khalda Secondary School for Girls F Amman 88 Marj Al-Hamam Primary School for Boys M Amman 89 Martyr Faisal II College for Boys M Amman 90 Mu'ath Bin Jabal Primary School for Boys M Amman 91 Munthir Al-Masri Primary School for Boys * (Tatbiqaat renamed) M Amman 92 Naifeh Secondary School for Girls F Amman 93 Ngeerah Secondary School for Girls F Amman 94 Nuzha 1 School for Boys/ UNRWA M Amman 95 Nuzha 1 School for Girls/ UNRWA F Amman 96 Nuzha 2 School for Boys/ UNRWA M Amman
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97 Nuzha 2 School for Girls/ UNRWA F Amman 98 Nuzha 3 School for Girls/ UNRWA F Amman 99 Nuzha 4 School for Girls/ UNRWA F Amman 100 Princess Alia Secondary School for Girls F Amman 101 Queen Rania Abdullah II Secondary School for Girls F Amman 102 Queen Zain Al-Sharaf Secondary School for Girls F Amman 103 Raghdan Secondary School for Boys M Amman 104 Al-Rujm Al Shami Secondary School for Boys M Amman 105 Rukayyah Bin Al Rasoul Secondary School for Girls F Amman 106 Sameer Al-Rifa'i Secondary School for Girls F Amman 107 Shukri Sha'sha'a Secondary School for Boys M Amman 108 Sukainah Bint Al Hussien School for Girls F Amman 109 Thoqan Al-Hindawi Secondary School for Boys M Amman 110 Tlaa' Al-Ali Secondary School for Girls F Amman 111 Um Al-Hakam Secondary School for Girls F Amman 112 Um Al-Hareth Secondary School for Girls F Amman 113 Um Al-Waleed Secondary School for Girls F Amman 114 Um Amara Secondary School for Girls F Amman 115 Um Ammar Secondary School for Girls F Amman 116 Um Habibah Primary School For Girls and Boys co-ed Amman 117 Um Habibah Secondary School for Girls F Amman 118 Zahran Secondary School for Boys M Amman 119 Zarqa' Al-Yamama Secondary School for Girls F Amman 129 Al-Fhais Secondary School for Boys M Balqa 130 Al-Hasna' Bint Muawiya Secondary School for Girls & Boys co-ed Balqa 131 Al-Salt Secondary School for Girls F Balqa 132 King Abdullah School For Excellence co-ed Balqa 133 Mahes Secondary School for Boys M Balqa 134 Mahes Secondary School for Girls F Balqa 135 Mariyam Bint Omran Secondary School for Girls F Balqa 136 Al-Khansa' Secondary School for Girls F Madaba 137 Khawla Bint Al-Azwar Secondary School for Girls F Madaba 138 Lub Secondary School for Boys M Madaba 139 Lub Secondary School for Girls F Madaba 140 Madaba Vocational School for Girls F Madaba 141 Mleih Secondary School for Boys M Madaba 142 Mleih Secondary School for Girls F Madaba 143 Princess Basma Secondary School for Girls F Madaba 144 Um Aiman Secondary School for Girls F Madaba 145 Al-Adnaniah Secondary School for Girls F Kerak 146 Al-Manshieh Secondary School for Boys M Kerak 147 Al-Ameer Hassan Secondary School for Boys M Kerak 148 Ja`afar Bin Abi Taleb School for Boys M Kerak 149 Zaid Bin Al-Harithah School for Boys M Kerak 150 Ghour Al-Safi Secondary School for Boys M Kerak 153 Al Tafileh Primary School for Girls F Tafileh 154 Al-Qadisieh Secondary School for Boys M Tafileh 155 Al-Qadisieh Secondary School for Girls F Tafileh 156 Buseirah Secondary School for Boys M Tafileh 157 Fatima Al-Zahra' Primary School for Girls F Tafileh
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158 Al-Dahiah Primary School for Girls F Ma'an 159 Al-Husseinieh Secondary School for Boys M Ma'an 160 Al-Husseinieh Secondary School for Girls F Ma'an 161 Al-Iskan Secondary School for Girls F Ma'an 162 Al-Thawarah Al-Arabiah Al-Kubrah Secondary School for Boys M Ma'an 163 Al-Tiba Secondary School for Girls F Ma'an 164 Asma' Bint Abi Bakir Secondary School for Girls F Ma'an 165 Ma'an Secondary School for Girls F Ma'an 166 Nussaibah Al-Maziniah Secondary School for Girls F Ma'an 167 Omar Bin Al-Khatab Primary School for Boys M Ma'an 168 Rufaidah Al-Aslamiah Vocational School for Girls F Ma'an 169 Wadi Mousa Primary School for Boys M Ma'an 170 Wadi Mousa Secondary School for Boys M Ma'an 171 Wadi Mousa Secondary School for Girls F Ma'an 172 Abdullah Bin Abi Al-Sarh Primary School for Boys M Aqaba 173 Abdullah Bin Qais Al-Harithy Primary School for Boys M Aqaba 174 Abu Ayoub Al-Ansari Primary School for Boys M Aqaba 175 Al-Hashimiah Primary School for Girls F Aqaba 176 Al-Hussein Bin Ali Secondary School for Boys M Aqaba 177 Al-Hussein Secondary School for Boys - Military M Aqaba 178 Al-Shamilah Secondary School for Boys M Aqaba 179 Al-Shamilah Secondary School for Girls F Aqaba 180 Al-Thaminah Secondary School for Girls F Aqaba 181 Al-Thawarah Al-Arabiah Al-Kubrah Primary School for Girls F Aqaba 182 Ayla Secondary School for Boys M Aqaba 183 Al-Thaminah Secondary School for Boys M Aqaba 184 Faisal I Primary School for Boys M Aqaba 185 Khawlah Bint Al-Azwar Primary School for Girls F Aqaba 186 King Abdullah II School for Excellence co-ed Aqaba 187 Queen Zain Al-Sharaf Secondary School for Girls F Aqaba 188 That Al-Sawari Secondary School for Girls F Aqaba 189 Al-'Ashera Secondary Comprehensive School for Girls F Aqaba 190 Princess Basma Primary Co-educational School F Aqaba 191 Al-Qweirah Secondary Comprehensive School for Girls F Aqaba 192 Al-Reesha Secondary Comprehensive School for Girls F Aqaba 120 Dhahiyat Al-Yasmeen Primary School for Boys M Amman 121 Rasheed Al-Tlei' Secondary School for Boys M Amman 122 Mohammad ibn Al-Qasem Primary School for Boys M Amman 123 Salah Al-Deen Secondary School for Boys M Amman 124 Abu Bakr Al-Siddiq Secondary School for Boys M Amman 125 Tawfeeq Abu Al-Huda Secondary School for Boys F Amman 126 Maysaloon Secondary School for Girls F Amman 127 Abdullah ibn Maktoom Academy for the Visually Impaired co-ed Amman 128 Al-Salt Secondary School for Boys M Balqa 151 Um Al-Hasheem Secondary School for Girls F Kerak 152 Queen Zain Al-Sharaf Secondary School for Girls F Kerak 193 Fatima Al-Zahra' Secondary School for Girls F Aqaba 194 Al-Amal Secondary Co-ed school for the Deaf - Aqaba co-ed Aqaba 195* Ahliyyah School for Girls F Amman 196* Amman Baccalaureate School co-ed Amman
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197* Modern Montessori School co-ed Amman 198* Baptist School co-ed Amman 199* Modern American School co-ed Amman 200* Oxford Schools - Local F Amman 201* Oxford schools - International co-ed Amman Schools marked in red are newly added schools. * Only ArtLink program was offered at these seven private schools
# University Name Governorate 1 Yarmouk University Irbid 2 Jordan University of Science & Technology Irbid 3 Irbid National University Irbid 4 Jerash University Jerash 5 Al-albayt University Mafraq 6 Hashemite University Zarqa 7 Al-Balqa Applied University Balqa 8 Philadelphia University Balqa 9 Al-Ahliyya Amman University Balqa 10 The University of Jordan Amman 11 Al-Isra’ Private University Amman 12 Princess Sumaya University for Technology Amman 13 Applied Science University Amman 14 Petra University Amman 15 Al-Zaytoonah University Amman 16 Middle East University Amman 17 The World Islamic Sciences & Education (W.I.S.E.) University Amman 18 German Jordanian University Amman 19 Arab Open University Amman 20 American University of Madaba (AUM) Madaba 21 Mu’tah University Kerak 22 Tafila Technical University Tafileh 23 Al-Hussein Bin Talal University Ma'an 24 The University of Jordan - Aqaba Aqaba # Community College Name Governorate 25 Al Huson University College Irbid 26 Irbid university College Irbid 27 Ajloun University College Ajloun 28 Zarqa University College Zarqa 29 Princess Rahma University College Balqa 30 Amman University College for Finance & Business Administration Amman 31 Engineering Technology College Amman 32 Princess Alia University College Amman 33 Kerak University College Kerak 34 Ma'an University College Ma'an 35 Shouback University College Ma'an 36 Aqaba University College Aqaba Universities marked in red are newly added Universities.
# Social Institution Name Governorate Youth Center
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1 We Are All Jordan Youth Commission - Irbid Irbid 2 Um Al-Lulu Ladies Cooperative Irbid 3 Beila Charity for Needy Students Care Irbid 4 Harta Young Men Center Irbid 5 Al-Sareeh Young Men Center Irbid 6 We Are All Jordan Youth Commission - Ajloun Ajloun 7 Vocational Training Center - Ajloun Institute Ajloun 8 We Are All Jordan Youth Commission - Jerash Jerash 9 We Are All Jordan Youth Commission - Zarqa Zarqa 10 Al-Wessam Charity Zarqa 11 Khawla Bint Al-Azwar Charity Zarqa 12 Social Development Center - Al-Rusaifah Zarqa 13 The Capital's Center for Young Men Amman 14 The Capital's Center for Young Women Amman 15 Jordanian Society for the Protection of Women and Children Amman 16 International Circassian Cultural Academy Amman 17 Atao’kom Amal Center Amman 18 Young Women's Christian Association Amman 19 Vocational Training Center - Abu Nsair Amman 20 Vocational Training Center - Marka Amman 21 Khalil Al-Salem Charity Amman 22 Naour Young Men/Women Center Amman 23 Al-Qweismeh Young Men Center Amman 24 Al-Qweismeh Young Women Center Amman 25 Social Support Center Amman 26 St. George Youth Center - Roman Catholic Church Amman 27 Mujaddidoon Center Amman 28 We Are All Jordan Youth Commission - Sahab Amman 29 We Are All Jordan Youth Commission - Khalda Amman 30 Sahab Cultural Center Amman 31 Sahab Young Women Center Amman 32 Princess Basma Center - Northern Hashmi Amman 33 The Entrepreneurial Center for Outstanding Students - Balqa Balqa 34 We Are All Jordan Youth Commission - Deir Alla Balqa 35 We Are All Jordan Youth Commission - Salt Balqa 36 We Are All Jordan Youth Commission - Ain Al-Basha Balqa 37 Haneenah Center for Young Women Madaba 38 Princess Basma Center - Madaba Madaba 39 We Are All Jordan Youth Commission - Kerak Tafileh 40 We Are All Jordan Youth Commission - Tafileh Kerak 41 Ladies of Al-Ghor Al-Safi Charity Kerak 42 Al-Farouq Sports Club/ Al-Ghweir Kerak 43 Al-Kerak Children Club Kerak 44 Kerak Young Men Center Kerak 45 Mu'tah Station of Knowledge Kerak 46 Preservation of the Quran Society - Aqaba Kerak 47 Vocational Training Institute - Ma'an Ma'an 48 Vocational Training Institute for Women - Ma'an Ma'an 49 Basta Young Men Center Ma'an 50 Aqaba Young Women Center Aqaba
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51 Aqaba Young Men Center Aqaba 52 The Entrepreneurial Center - MoE Aqaba 53 Vocational Training Institute - VTI Aqaba 54 Our Lady of Peace Center Aqaba 55 Women Committees Association Aqaba 56 We Are All Jordan Youth Commission - Aqaba Aqaba 57 Preservation of the Quran Society - Aqaba Aqaba 58 Al-Hussain Camps Aqaba 59 Summer Camps Aqaba 60 Fatima Al-Zahra Center Aqaba Orphanages 61 Um Al-Hussein Orphanage Amman 62 Shafa Badran Orphans' Care Center Amman 63 Children Care Home /Shafa Badran Amman 64 Children Care Home / Al-Hashmi Amman 65 Ma'an Orphans' Association Ma'an 66 SOS Children's Village Aqaba Youth With Disabilities 67 Community Rehabilitation Centre for the Disabled/ Al-Husn Irbid 68 Community Rehabilitation Centre for the Disabled/ Irbid Irbid 69 Princess Basma Center for Special Education Zarqa 70 Saudi Center for Visually Impaired Women in Jordan Amman 71 Cerebral Palsy School (MoE) Amman 72 Amman Center for Special Education Amman 73 Young Muslim Women Center Amman 74 National Association for Special Needs Amman 75 Al-Amal Center for Special Education/ Al-Leibdeh Amman 76 Princess Alia Center for Special Education Amman 77 Al-Rawnaq Center Amman 78 Al-Tafileh Association for Special Needs Tafileh 79 Al-Aqaba Center for Special Education Aqaba 80 Al-Thagr Association for the Care of the Disabled Aqaba Social Institutions marked in red are newly added institutions.
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Photos
Ms. Deema Bibi awarding student Ayaat Amr, Social Leaders Program Open Day in from Um Habibah Secondary School for Girls, October. Best Student CEO award
Sawa 7aneesh team wins Leadership Competition Events min A5er student company wins the for their ‘INJAZ Foodbank’ project in October. higher education company competition in October.
Students register for company course at one of Better Business CEO, Ms. Abeer Qumsieh, the university campaigns. conducting a Business Leaders Campaign session at Princess Alia Secondary School for Girls in November.
70 Annual Report 2011/2012
INTEL winning team from Shukri Shashah Young Volunteers Day that took place on May 26th Secondary School for Boys
INJAZ CEO, Ms. Deema Bibi facilitating Special Adviser to the US Secretary of State for the second Generations Dialogue that Global Youth Issues visit to German Jordan took place in Canvas on Feb 11th University
Her Majesty Queen Rania’s Visit to TEAM Competition winners Company Program
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End of Annual Report 2011/2012
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