Eyemed Webinar
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JUNE 12, 2019 Hello, LVBCH Members Nice to see you Meet your EyeMed team Brian Boose Peter Sarpong Tori Fitzsimmons Regional Vice President Senior Sales Executive Senior Manager Account Management Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 2 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. We’re part of the Luxottica Group portfolio of companies and brands 82,000 9,000 93mm 1 Employees Retail stores Frames manufactured Passion 150 9 million Countries helped worldwide Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 3 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. And experts in our industry • 40% growth in the last 5 years alone, with 98% client retention last year2 EyeMed is America’s fastest growing vision • Now with over 18,000 clients and over benefits company:1 55 million members 55 50 million 47 million 42 million • Over 450 clients in Pennsylvania, 39 million including Lehigh Valley Health Network, million City of Philadelphia, Vibra Healthcare and Wawa • Exceptional broker (72) and client (70) Net Promoter Scores (NPS)3 2014 2015 2016 2017 2018 1Internal analysis of EyeMed membership data compared to data from leading vision benefit companies, as reported in publicly available information, 2018. 2EyeMed internal book of business analysis, 2018. Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 4 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. It’s all because we challenge the status quo The vision network Vision benefits that And above all else, we employees want redefine expectations make benefits easy Why 98% of Why 96% of members are Why 100% of clients agree employees use satisfied with their benefits2 we’re easy to work with3 in-network providers1 1EyeMed book of business data, 2018 2EyeMed internal member satisfaction survey conducted by Convergys, 2018. 3EyeMed client satisfaction survey conducted by Walker, 2018. Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and 5 review or use by any unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. And that leads to better results for you More employees enroll* More members More members stay in-network* use their benefits* *EyeMed analysis of a random sampling of new business accounts that transferred over from a prior benefits company, with comparisons of prior utilization to utilization following transition, 2017. Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and 6 review or use by any unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. 1 The network members want Eye care and eyewear when and where members want it Why 98% of members use in-network providers* The right mix of Huge eyewear selection: • Locations close to your members in-network providers: • Providers with evening/ • Independent – 76% weekend hours • Retail – 24% • Many on-site labs for same • Online day glasses • Access to advanced technology *EyeMed book of business data, 2017 Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 8 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. Give members what they want Members want to receive eye care when they want, and where they want - and we offer the choice they need to meet their expectations Consumers choose to But choose to buy And get them when get exams at:1 their frames at:2 they want to:3 Sunday 4% Retail Saturday 25% 32% Private Retail Practice Weekday 47% 53% Private 53% Practice Weeknight 68% 18% 1Vision Watch – The Vision Council Member Benefit Report, Q3 2013; 2EMI Online Research Solutions; 3Consumer Study Commissioned by EyeMed 2010 Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 9 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. The right network for your members Favorite national National PA retailers Plus local favorites including Provider access points 99,374 4,102 America’s Best, Boscov’s Optical, Eyeland Optical and For Eyes Optical Locations 25,793 1,299 Plus online: Independent 19,649 1,058 Retail 6,144 241 Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 10 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. How choice connects with savings Average frame spend by location* $250 $195 $200 $188 $174 $178 $150 $133 341 $150 $134 $126 $130 frame frames, on average, at $100 $100 loc allowance loc each provider location loc loc loc loc loc loc loc under $130 $50 3,200 3,200 460 510 140 19,700 19,700 970 110 460 250 $0 *Internal analysis of book of business claims data, 2018. **Location count based on EyeMed Insight network, October 2018. Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and 11 review or use by any unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. Online, in-network eyewear providers • Best-in-class experience built specifically for using vision benefits • Eligibility is easy to view and in- network benefits are automatically applied in the shopping cart • Huge selection of name brand frames, lenses and contact lenses 75% of clients think online options are important* EyeMed Client Satisfaction Survey conducted by Walker, 2015 Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 12 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. 2 Benefits that redefine expectations Our approach: flexibility, choice and savings Why 96% of members are satisfied with their benefits* Freedom to choose: Savings Optional add-on on products benefit • No frame towers or special selections • No progressive lens formularies and services enhancements • No contact lens formularies *EyeMed internal member satisfaction survey conducted by Convergys, 2018. Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 14 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. Flexible Plan Design Features We will partner with your Insurance Brokers or Consultants Comprehensive eye Frame allowance – Lenses – with a co-pay, Contact lens allowance – exam – with a co-pay, every 12 or 24 plus fixed pricing on with coverage for fit & every 12 months months options, every 12 follow-up, every 12 months months Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 15 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. Vision Benefits at a Glance Customize your Benefits 4-year rate guarantee Eye Exam $0 to $25 copays every 12 months ($5 increments) Fixed costs for lens options available Use frame and contact lens allowances in Frames $100 to $300 the same benefit period every 12 or 24 allowances months ($10 increments) 20% off balance over frame allowance Freedom Pass with covered-in-full frames Lenses $0 to $25 copay from LensCrafters, Target Optical and Sears Optical every 12 months ($5 increments) Benefit Booster on contacts – $20 contact lens allowance increase at $100 to $300 Contact Lenses ContactsDirect.com allowances every 12 months ($10 increments) Consistent application of benefits at ALL network locations Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 16 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. Small Group (LT 100 eligible employees) Standard Vision Plan Designs 4-year rate guarantee Eye Exam $10 copay every 12 months Fixed costs for lens options Use frame and contact lens allowances in Frames $130 or $150 the same benefit period every 12 or 24 allowance months 20% off balance over frame allowance Freedom Pass with covered-in-full frames Lenses from LensCrafters, Target Optical and $10 or $25 copay Sears Optical every 12 months Benefit Booster on contacts – $20 contact lens allowance increase at Contact Lenses $130 or $150 ContactsDirect.com every 12 months allowance Consistent application of benefits at ALL network locations Confidential Notice: This document contains privileged information and is for the sole use of the intended recipient(s). Disclosure or distribution to and review or use by any 17 unauthorized Luxottica EyeMed associate(s) and external parties is prohibited. Enjoy savings with Freedom Pass* $130 Minimum Frame Allowance Required out-of-pocket Available at: $0 cost on frames • Over 1,700 locations nationwide • 600-900 frames, on average, at each location LensCrafters only included with effective dates of 10/1/2019 through 1/1/2020. *A special offer from LensCrafters, Target Optical and Sears Optical. $130 or higher frame allowance required. Valid for each year of the initial contract term and in-store only at LensCrafters, Target Optical and Sears Optical. Offer not valid at Sears Optical stores affiliated with US Vision.