SUNDERLAND RFC U15 RUGBY TOUR TO DEN HAAG, NETHERLANDS PRICES VALID FOR SPRING 2019
RUGBY TOUR INFORMATION PACK WWW.SKYHIGHSPORTS.CO.UK
DATE OF QUOTATION: 24TH MAY 2018
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INTRODUCING: SKY HIGH SPORTS
Sky High Sports is a Rugby Specialist Tour Operator which excels at combining Rugby and Travel to provide once in a lifetime experiences for good Rugby people across the world.
Our commitment to offering innovative, exciting and bespoke tours along with our client focused, personal and dedicated approach has allowed us to build a global portfolio of clients and earn a reputation of excellence in our field.
Our team is made up of passionate rugby playing people & travel experts who take pride in introducing you to the vast rugby cultures of Europe through the great tradition of touring. Braintree RFC U15 all in matching gear ahead of their 2017 Rugby Tour to Den Haag Every one of our Rugby Tour itineraries has been developed from our own individual and professional ex- periences, alongside some superb rugby people which gives every trip a personal approach that we take a lot of pleasure in sharing with you.
Sky High Sports are the Rugby Tour Specialists.
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CONTENTS
Meet The Rugby Tour Specialists 4 The Rugby Tour Quotation & Inclusions 5 Tour Itinerary 6 Optional Extras, Upgrades & Alternatives 7 Tour Accommodation Guide 8 Destination Guide 9 The Next Steps 10 The Sky High Sports Roll of Honour 11 Terms & Conditions 12
Rosslyn Park RFC U10 vs RC Hookers on their 2018 Tour to Den Haag
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INTRODUCING:MEET THE SKYSPECIALISTS HIGH SPORTS
Our team at Sky High Sports is made up of Rugby Tour Specialists whose knowledge spans rugby touring across all corners of Eu- rope. Each of our team here are actively involved in their Rugby Clubs as players, coaches & administrators & have toured extensively across the Rugby World. We would be delighted to share some of their extensive knowledge, research and love of both your tour destination and the rugby culture you are about to embrace. We are the Rugby Tour Specialists.
Clockwise from Top Left: Richie Gledson, Sky High Sports Direc- tor; Jamie Dixon, Head of Youth Tours; Harry Snowdon, Mini Rugby Expert; Caity Mattinson, Administration; David Cook, Marketing.
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TOUR QUOTATION
NUMBER OF PASSENGERS 25-29 30-34 35-39 40-44 45-49 50+
PRICE PER PERSON £359 £339 £329 £319 £309 £299
QUOTATION VALID UNTIL: 1st JULY 2018
Bungee Football at De Uithof Activity THE TOUR INCLUSIONS Centre in Den Haag
ACCOMMODATION & BOARD Two Nights Bed & Cooked Breakfast Accommodation at a Top-Rated Hostel in Den Haag. Group Accommodated in multi-bed, private, en-suite rooms. One Evening Meal at a Local Restaurant. Meals as stated in the itinerary.
TRANSPORTATION Five Days Hire of an Executive Coach. Coach equipped with WC, DVD & Seatbelts. Coach to remain available for all transfers as stated in the tour itinerary. Return Overnight Ferry Crossings between Newcastle and Amsterdam with DFDS Sea- ways. Group will be accommodated in 4-berth en-suite cabins whilst on-board. Finchley RFC U15 with their hosts RC Haarlem in 2016 THE RUGBY EXPERIENCE Two Rugby Fixtures against local opposition. Fixtures inclusive of post-match food. Assistance with Union/Federation Documentation provided.
ACTIVITIES & EXCURSIONS N/A
INCLUDED AS STANDARD 24-Hour Emergency Contact at our UK office Financial Security and Payment Protection Bespoke Itinerary Planning Service Rosslyn Park RFC U10 playing at RC Assistance with Federation & Union Tour Paperwork Hookers in 2018
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YOUR TOUR ITINERARY # DATE MORNING AFTERNOON EVENING DIGS MEALS
Squad to assemble at 4
- Thursday
Sunderland RFC DFDS Berth Cabins ~ Hot & Cold Buffet ~ Transfer to North Shields Overnight at Sea 1 Dinner
Ferry Port
~ Board DFDS Seaways Ferry
Transfer to Den Haag
Den Haag Den StayOkay
Arrival into Amsterdam Arrival & Warm-Up Hostel, Friday ~ Hot & Cold Buffet Ferry Port ~ Arrive & Check-Into Breakfast ~ TOUR MATCH ONE 2 Accommodation ~ Transfer to local Rugby ~ ~ Post Match Lunch
Club ‘Third-Half’
Evening at Leisure
Continental Breakfast
Saturday Den Haag Den StayOkay
TOUR MATCH TWO Hostel, Transfer to a local ~ ~ Dinner Rugby Club Post Match Lunch ‘Third-Half’ ~ 3 ~ ~ ~ Evening at leisure
Arrival & Warm-Up Dinner at
Transfer to Den Haag
Hudson Bar & Grill 4
- Continental Breakfast
Berth DFDS DFDS Berth Sunday Transfer to Cabins ~ Amsterdam Ferry Port Post Match Lunch Morning at leisure Overnight at Sea
4 ~ ~
Board DFDS Seaways Ferry Hot & Cold Buffet Dinner
Monday Arrival into North Shields Arrival at Sunderland RFC
Ferry Port ~ Hot & Cold Buffet
~ ~ 5 ~ Breakfast End of tour Transfer to Sunderland RFC
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UPGRADES, EXTRAS & ALTERNATIVES
ACCOMMODATION UPGRADES & EXTENSIONS DEN HAAG Hostel 3* City Centre Hotel Twin Room - £15 Twin Room - £45 Single Room - £40 Single Room - £60 Prices are all Supplements, priced per person, per night | Upgrade Price to be calculated from Quoted Package EXTRA MEALS MEAL PRICE Restaurant 2-Course Lunch £12.50 Per Lunch Restaurant 2-Course Dinner £20.00 Per Dinner Restaurant ‘Gala’ Dinner £30.00 Per Dinner Rugby Club Dinner £5.00 Per Meal THE RUGBY EXPERIENCE 2-Hour Training Session at a Rugby Club Facility. Includes access to pitch, changing facili- £200 per training session* ties & club training equipment Extra Rugby Match against local opposition. Includes Post-Match Reception & assistance with Price on application. Federation/Union Paperwork. Additional Transport may be required. ACTIVITIES & EXCURSIONS DEN HAAG PRICE Powerboating Experience followed by a BBQ at Scheveningen Beach Prices from £45.00pp
Ice Skating, Bungee Football or Sumo Wrestling at De Uithof Activity Centre Prices from £15.00pp
Bubble Football Activity Prices from £12.50pp Kick Golf Activity Prices from £12.50pp
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INTRODUCING:STAYOKAY SYHA HOSTEL HOSTEL, EDINBURGH DEN HAAG CENTRAL Scheepmakersstraat 27, 2515 VA Den Haag, Netherlands | Tel: 0031 70 315 7888 | Hotel Website
OUR THOUGHTS TRIPADVISOR Individual guests, families, schools, sports teams and businesses: everyone is welcome in the hostel Stayokay Den Haag. It offers free WiFi access throughout the entire ho- tel and complimentary breakfast.
Stayokay Den Haag serves a healthy 3-course dinner buffet for a small fee on request. Stayokay Den Haag also caters for vegetarian and lactose-free diets. Guests can also eat out at one of the several eateries located within a 5- minute walk. There is an indoor bicycle storage.
Stayokay Den Haag will take care of you! Business-minded guests will find something to tickle their fancy. The staff will gladly tell you all about the various options, and don’t hesitate to ask them for information about activities 4.5 in and around The Hague. The rooms are equipped with bunk beds. LOCATION 96 reviews ~ #3 of 24 Speciality Lodging in Den Haag
TRIPADVISOR
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INTRODUCING: DEN HAAG
Den Haag is our favoured destination in the Netherlands. Easily de- fined as Amsterdam without the headaches, the city is ideal for youth groups wanting an action packed tour in Holland without the distrac- tions of Amsterdam.
Walking into Den Haag is like stepping through a Hans Christian Ander- son book. A visit to the town of any kind is a real treat. The ancient capital city of the Netherlands offers so much more to the tourist than the more popular newer capital city up the road.
Den Haag is Holland without the headaches. For youth groups, Amsterdam is neither ideal nor popular with parents back home. The Hague howev- er, located just an hour away from ‘The Dam’ is a tranquil, relaxed Colchester RFC U16 after their tour match vs RC The Dukes (2017) and friendly location for a Dutch Rugby Tour. That's not to say there isn't enough going on in the evening to keep older teams entertained as well.
With Holland being a small country, you can travel around easily. Rug- by fixtures and tournaments are available both in the Den Haag area, but visits to Amsterdam, Utrecht, Noordwijk and Rotterdam are all within easy access.
As soon as you step into the city, you are met with style and class in abundance. The winding cobbled streets are enclosed with grand archi- tecture, and generally lead to a stunning square surrounded with cafes, bars and restaurants spilling out into the open space. Keep an eye open for the Binnenhof, the Grote Kirk, Hofvijer Square and the Government & Law Buildings; they have massive potential as the back- Braintree RUFC U15 before their Rosslyn Park RFC awaiting to drop to your next Facebook profile picture. 2017 tour board the ferry home Later in the Spring, the nearby beach resort of Scheveningen is a TOP FIVE: DEN HAAG lively and action packed town, lined with beach-side restaurants and bars, filled with attractions and amusements, and has been a popular 1. Powerboating Experience on the North Sea evening jaunt for many teams in the past. 2. Ice Skating, Bungee Football or Sumo Wrestling at the Shops and Restaurants are in abundance, areas such as the Grote Markt, amazing De Uithof Activity Centre Buitenhof & the Nieuwe Kirk are full up. In particular, keep an eye 3. End of tour Dinner at Very Italian Pizza or Hudson Bar & open for the restaurants near the Grote Kirk - there are some great Grill options for a cheap lunch, or a more hearty dinner. Once you're look- ing for some food, you can't go wrong in China Town, just a short walk 4. Afternoon at leisure exploring Scheveningen Beach from all the above. You have numerous options at all sorts of prices. 5. Visit to World War 1 Memorial in Flanders
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THE NEXT STEPS We aim to ensure that working with Sky High Sports is a re- priate, Passport Information. This will enable me to make laxed and simple process. By enlisting the services of SHS, suitable arrangements throughout. From Room Allocation to you have already unloaded a lot of the hard work, so here is meal provision, we want to avoid any embarrassing conversa- what you can expect once you have agreed to tour with us: tions on tour. Depending on whether you’re flying or not, we will require this information between 8 and 4 weeks prior to departure. 1. CONFIRMATION
Once you are happy to proceed with the tour proposal, we will send you a detailed booking form & invoice which will outline 5. THE RUGBY exactly what is included in your tour package and information Upon Booking, you will receive a short questionnaire which on when & how to pay. This will sit alongside our simple will allow us to draw up a profile of the type of rugby expe- Terms and Conditions, which when signed, represents the con- rience you require on the tour. This will give us an under- tract between your team and Sky High Sports. standing of your abilities & ambitions and enable us to ar- range an appropriate experience. 2. GATHERING DEPOSITS You will also need to contact your home Rugby Union/ Federation to seek advice on Tour Permission & Approval. When Once we have received the signed contract & deposit, we will appropriate, we will send you the necessary information to proceed with the arrangements. The deposit required will be complete the simple documentation. as follows:
UK Coach Tour £25 per person 6. THE REST European Coach/Ferry Tour £50 per person For information, guidance and support on Insurance, Tour Kit, European Flight Tour £100 per person* Booking Flights & Fundraising, please visit ‘The Clubhouse’ Inbound Tour to Europe £250/€250 per person* section on our website. *- If flight costs must be paid in full at the time of book- With Thanks, ing, then a greater deposit may be required. The Sky High Sports Team
The remaining balance can then be split over a further two to three equal payments, evenly split between deposit & depar- ture. The final balance will be due 3-4 weeks before take- off.
4. TOURIST NFORMATION If you get to this stage, tyur responsibility as tour leader is nearly complete! I will send you the appropriate Passenger Information Template to complete. This will include every- thing from Date of Birth, Dietary Requirements & where appro- Kerry, Jamie, Harry, David & Richie
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THE SKY HIGH SPORTS ROLL OF HONOUR Abbey Gate College Darlington RFC Nelson Rugby, Canada St Clair School Rugby, Canada Abbey Park High School, Canada Dartfordians RFC Newark RFC St Ives RFC Acklam RUFC DHSOB RFC Newbury RFC St John University, USA Aldermaston RFC Diss RFC Newcastle School for Boys Stirling County RFC Alnwick RFC Doncaster Knights RFC Newcastle West RFC, Eire Stockton RFC, Co Durham Alton RFC Drexel University RFC, USA Northern FC Stowe School Altrincham Kersal RUFC Duchess High School Northumbria University RFC Stewarts Melville RFC Ampthill & District RFC, East London RFC Oakville Crusaders Rugby, Canada Strathendrick RFC Ashby RFC Edenbridge RFC Old Colfeians RFC Sunderland RFC Ashville College Ely RFC Old Elthamians RFC Sutton Coldfield RFC AS Rugby Lecco, Italy England Counties XV Old Emanuel RFC Sutton & Epsom RFC Ayr RFC Esher RFC Old Northamptonians RFC t’Gooi Rugby, Netherlands Banbury RFC Eton Manor RFC Old Richians Tamworth RFC Bangor Grammar School Farnborough RFC Old Rutlishians RFC Teddington RFC Barrhaven Scottish RFC, Canada Finchley RFC Old Williamsonians RFC Terenure College RFC, Eire Battersea Ironsides Fullerians RFC Orrell RFC The Berkhamsted School Bede Academy Gateshead RFC Pangbourne College Tonga Rugby Football Union Belenenses Rugby Club, Portugal GHK RFC Percy Park RFC Towcestrians RFC Billericay RFC Goggled Cymru RFC Pinner RFC Trent College Billingham RFC Guildford RFC Ponteland RFC Tring RFC Bletchley RFC Gwernyfed RFC Portadown RFC Tynedale RFC Blyth Spartans FC Hamilton Hornets, Canada Portadown College The Woodlands RFC, USA Bognor Regis CC Harvard University RFC, USA Port Sunlight RFC Upminster RFC Bowdon RFC Heathfield & Waldon RFC Pulborough RFC University of Dundee RFC Bolton-by-Bowland CC Hesby Rugby Huy, Belgium Queen’s University, Canada University of Maine Farmington, USA Braintree RUFC Hitchin RFC RC Amstelveen, Netherlands University of Glasgow Brantford Harlequins RFC, Canada Holy Cross Catholic School, RC Bulldogs, Netherlands Vernon Rugby, Canada Brentwood RFC Canada RC Diablos, Belgium Watsonian FC Brighton RFC Hoylake RFC RC Le Hulpe, Belgium Weavering Warriors RFC Britannia Lions Rugby, Canada Hullensians RFC RCO Harlequins, Netherlands Westcliff RFC Bro Ffestiniog RFC Instonians RFC RC Waterland, Netherlands Westcombe Park RFC Brockleians RFC Jed-Forest RFC Redcar RUFC Western Washington University, USA Bromsgrove RFC Kendal RUFC Reeds Weybridge RFC West Hartlepool RFC Bruce County RFC Keighley RFC Richmondshire RFC Western-Super-Mare RFC Burbage RFC King’s College Taunton Rosslyn Park FC Weybridge Van dals RFC Burton RFC Kirkby Lonsdale RFC Roundhegians RFC Wimbledon CC Caldy RFC Knutsford RFC REME, British Army Winchester RFC Caerphilly RFC Lamorinda Rugby, USA Rugby Club San Martin, Argentina Winnington Park RFC Cal Poly Mustangs Rugby, USA Latymer Upper School Rugby Rovato, Italy Wirral RFC Camelot RFC Lisburn RFC Salisbury RFC Workington Zebras RFC Cambridge University RUFC Liverpool St Helens RFC Sarnia FC, Canada Wymondham RFC CBC Monkstown College, Eire Livingston RFC Sarnia Saints RFC, Canada Yarm RFC Chelmsford RFC Long Beach State University, USA Sevenoaks RFC Chester-Le-Street RFC Macclesfield RFC Sheffield University Medics RFC Chew Valley RFC Maldon RFC Shelford RFC Chippenham RFC Malton & Norton RFC Shippensburg University, USA Clarence Fulton High School, Canada Martigues Port de Bouc, France Shotton Steel RFC Colchester RFC MC Lions, India Sleaford RFC Consett RFC Melrose RFC Southwell RFC Crediton RFC Mill Hill School Spakenburg Rugby, Holland Creighton RFC Mold RFC South Leicester RFC Cumnock RFC Morpeth RFC St Andrews College, South Africa
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SKY HIGH SPORTS TERMS & CONDITIONS
Here at Sky High Sports Limited (SHS), we aim to make date must be made in writing to the SHS and cannot be ble, SHS will present the required information to com- all your group travel arrangements as simple and hassle guaranteed. plete the documentation appropriately. -free as possible. We don’t like confusing you with For more information on Tour Permissions, please see small print either, so take your time to read through Payment ‘The Clubhouse’ section of the Sky High Sports website. these simple terms and conditions before you make your Alongside your final quotation, SHS will issue an in- booking with us. All of our tours comply fully with voice specifying the payment dates for deposits and Financial Security - None Flight Tour Packages government travel regulations and EU package travel subsequent payments. Final payment is normally due no SHS is a company committed to customer satisfaction and directives. In these terms and conditions “you” and later than six weeks prior to departure. This will consumer financial protection. “your” refers to anyone named on the booking form. “We” fluctuate depending on the duration and scale of the We are therefore pleased to confirm that, at no extra or “Our” refers to Sky High Sports Limited. Sky High tour. SHS will always confirm in writing what the re- cost to you, and in accordance with 'The Package Trav- Sports Limited, registered in England & Wales, company quired & agreed payment dates are. el, Package Tours Regulations 1992,' all passengers number 07793269. Registered office: Suite 8, Corbridge If payment is not received on time, a member of the SHS booking with SHS are fully insured for the initial de- Business Centre, Tinklers Bank, Corbridge, Northumber- team will get in contact with you, the tour leader, to posit, and subsequently the balance of monies paid as land, NE45 5SB, United Kingdom. resolve the issue and avoid cancellation. If payment is detailed in your booking confirmation form. The policy still not received in reasonable time up to 6 weeks will also include repatriation if required, arising Booking & Deposits before the tour, we reserve the right to cancel your from the cancellation or curtailment of your travel If you wish to accept a tour from SHS, you must contact tour as a last resort without refund. arrangements due to the insolvency of SHS. your tour manager as soon as possible. We will then If paying for a ticketed event such as a rugby match, This insurance has been arranged with Affirma, a trad- send you an invoice, booking form & these Terms and theme park or theatre show, tickets will need to be ing brand of MGA Cover Services Limited (registered Conditions to be completed, signed and returned by the paid for upfront and are not refundable. We also adhere address Farren House The Street, Farren Court Cowfold date stated. Please ensure that you have the authority to our suppliers’ cancellation terms at all times. Any West Sussex RH 13 8BP, company registration: 08444204 to accept the booking upon your teams behalf. loss incurred by SHS in the event of a full or partial authorised and regulated by the Financial Conduct Au- The booking form should be returned to SHS together cancellation, will be passed to the touring party. Pay- thority registration number 678541) under a binding with the deposit amount as stated on the invoice. The ment can be made by BACS, CHAPS or INTERNATIONAL Bank authority with the insurer CBL Insurance Europe Limited quote price takes into account a minimum number of peo- Transfer, by Cheque or by Credit Card, with payment (registered address 2nd Floor 13-17 Dawson Street Dub- ple travelling, please be aware that surcharges may be taken over the telephone. lin 2 Ireland, who are authorized and regulated by the applied in cases of underoccupancy, group reductions or Financial Conduct Authority registration number cancellations. Insurance 203120). In the unlikely event of insolvency, you must Please be aware that until a booking is received and For your own protection, SHS recommends that all pas- inform Affirma (MGA Cover Services Limited) immediately payment has cleared, we cannot make any reservations sengers obtain a Travel Insurance Policy for the Tour. on +44 (0) 20 3540 4422. Please ensure you retain this for your tour unless specified in writing by a recog- If you have arranged your own insurance, please send booking confirmation form as evidence of cover and val- nised member of the team. If there is an error in the policy details to SHS. ue. booking form or a confirmation document, you must in- Travel insurance is for your own protection so please Policy exclusions: This policy will not cover any mon- form us as soon as possible, as it may not be possible ensure that your policy is up to date and will cover ies paid back to you by your Travel Insurance or any to make changes later on. your sporting activity. For those Playing Rugby on losses which are recoverable under another insurance or Once a booking form and deposit has been received, your Tour, we recommend you consider obtaining a policy bond. tour manager will check final availability of your which includes a Category 2 Sports and Activity Clause. tour. If price or availability has changed since your This will cover your players over and above the Insur- ATOL, The Civil Aviation Authority & Flight Inclusive original quote and your deposit and booking form have ance you will receive from your governing body once Tour Packages. not been received before the valid date specified on Tour Permission has been granted. We are fully licenced with the Civil Aviation Authority your quote, a new quote may be issued. Travel insurance is especially important if you are under ATOL 11291. All of the flights and flight- booking your own flights as part of your tour package, inclusive tours shown on our website or within our Tour Your Contract as we cannot refund any tours due to flight delays or Information Packs are financially protected by the ATOL Once you have signed and returned the booking form, you cancellations. Please send us confirmation of your in- scheme. When you buy an ATOL protected flight, or (the tour leader) and your group enter into a contract surance for all passengers once you have booked your flight inclusive holiday from Sky High Sports Limited with SHS, so please check that you have the authority tour. (ATOL 11291), you will receive an ATOL Certificate. to act on behalf of the touring party, team or club. In SHS is an affiliate of Endsleigh Insurance. Through our This lists what is financially protected, where you can signing the booking form, you are accepting these terms partners, we are able to offer competitive and effec- get information on what this means for you and who to and conditions yourself and on behalf of persons using tive Sport Inclusive Travel Insurance packages for the contact if things go wrong. the services of SHS. touring party. Please speak with your Tour Manager for Subsequently, please ensure that all people involved, more information. All the flights and flight-inclusive holidays in our understand these Terms and Conditions and have up to brochures & information packs & on our website are fi- date information on the tour package booked by you. Union & Federation Permission nancially protected by the ATOL scheme. When you pay Please also ensure that all information on the booking For Tours travelling outside your own Union or Federa- you will be supplied with an ATOL Certificate. Please form is complete and accurate, SHS cannot be held re- tion, i.e. outside of the country you represent, it is ask for it and check to ensure that everything you sponsible for inaccurate booking information. Any the responsibility of the touring team, and not the booked (flights, hotels and other services) is listed changes to your tour within four weeks of the departure tour operator, to obtain Union or Federation clearance on it. Please see our booking conditions for further to play Rugby Fixtures in another Union. Where possi- information or for more information about financial
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SKY HIGH SPORTS TERMS & CONDITIONS protection and the ATOL Certificate go to: weather conditions, weather conditions where these may the loss of future earnings. Please be aware that alcohol www.atol.org.uk/ATOLCertificate affect undertaking certain activities or acts of God. consumption may invalidate your insurance and appropriate care should be taken when under the influence of alcohol. If you book flights yourself, you may not be ATOL pro- Prices and Surcharges Data Protection tected and may need extra protection so contact us for Prices in the SHS Tour Information Packs, on the website Information you have provided to us for your booking will more information on your tour flights. or one quotations to you, are correct at the time of pub- be forwarded on to the relevant suppliers of your holi- lication. SHS reserves the right to change these prices day/tour/trip, so that the travel services can be provid- due to increases in costs of products or services. We ed to you. This applies to any sensitive personal data will however absorb up to 5% of any increase in price of that may have been provided to Us when making your book- the tour and will not impose surcharges less than 4 weeks ing for the purposes of arranging your holiday/tour/trip. before tour departure. Check your quote sheet for the As this data may need to be transferred outside the Euro- amount of days that your quote is valid for and please pean Economic Area in order for your holiday to be pro- return a booking form and deposits before this deadline vided to you, then you agree that We may transfer your or a new quote will need to be issued if you submit your data (and the data of those in your group) to those sup- Sports Fixtures and Tournaments booking form after this deadline. pliers SHS arranges matches through a network of contacts and international match and tournament agents. Every effort Complaints Tour Organiser’s Responsibilities will be made to match the standard of your team with the At SHS, we aim to ensure that we exceed your expectations As a group organiser it is your responsibility to: standard of your opposition, but this cannot be guaran- in every area of your tour arrangements. However, if you teed. SHS cannot be held liable for the cancellation of have any suggestions or even a complaint about our ser- Complete booking form on behalf of the group and ensure matches due to circumstances outside of our control, in- vice, please do inform us in writing at the end of your that all information you give to SHS and have received cluding weather conditions, league commitments or any tour. If your problem occurs whilst you are on tour then from SHS is accurate. other factor. As a matter of league policy, please con- please inform your SHS representative or agent (coach Make deposit and final payment on time. tact the necessary sporting bodies before touring, to company, hotel manager etc.) immediately. SHS also has a Ensure that your group have up to date passports, all ensure that your fixtures are suitably approved. Please 24-hour emergency phone number (+44 7834 233 768) and a Visa requirements are met and EHIC’s have been obtained ensure that you and your team respect local rules and dedicated advisor can help you resolve the problem. in time. regulations and are prompt for all matches. With regards Keep your group well informed with info given to you by to tournament entries, the number of matches is dependent Passports, Visa’s, + EHIC Card SHS. upon the number of teams entered into the tournament. SHS As a tour leader, it is your responsibility to ensure Obtain suitable Federation/Union approval for the Tour cannot guarantee a minimum number of tournament fixtures that all members of your touring party have the appropri- Fixtures. but will endeavour to provide suitable match arrange- ate documentation. This includes passports, Visa’s (if Arrive promptly for transfers, matches, events or depar- ments. The Teams entered into a tournament or festival required), EHIC (E111 equivalent) plus any insurance doc- tures. must adhere to the rules of the tournament organisers. umentation amongst others. Please leave at least 70 days Inform us of any changes SHS cannot be held responsible for failure to comply with to obtain all these documents. You must mention at time Ensure that you and your group adhere to local laws and these regulations. of enquiry whether any members of your group have any regulations of SHS and our suppliers. special needs or requirements including physical, dietary Cancellation Charges or any other. You should contact a doctor if you are in SHS – Our Liabilities All cancellations of the group or individual tour members doubt about your fitness to travel. For more advice, vis- SHS do not accept liability for death or bodily injury to must be made in writing by the tour organiser and sent to it www.fco.gov.uk and visit your local Post Office to you or any member of your group unless it is the proven SHS. Cancellation charges are as follows: obtain a copy of ‘Health Advice for Travellers.’ fault of a member of SHS staff, representative, agent or supplier who was acting within the course of their em- Period before Departure % of Tour Payable Behaviour ployment or partnership with SHS. In signing the booking form, you, the tour organiser, We can accept no liability for unforeseen circumstances From Booking 100% of the Deposit accept responsibility for the behaviour of yourself and beyond the control of the company or its members of staff your touring party for the duration of the tour. You including flight delays/cancellations or force majeure. Under 42 Days 25% therefore, are liable for any damage or loss caused by SHS staff will however be available for advice and infor- your group. Full payment for the damage must be paid at mation 24-hours-a-day whilst you are on your tour from Under 28 Days 50% the time. You will be responsible for meeting all costs our UK offices. Under 14 Days 100% (including both party’s legal costs) involved in any sub- sequent claims made against either SHS or your group. If the behaviour of any of your tour party is deemed unac- Force Majeure ceptable by SHS staff, suppliers or agents we reserve the ************************************ We will not pay you compensation if We have to cancel or right to terminate your tour without refund. change your travel arrangements in any way because of SHS will be entitled to recover from the touring party, unusual or unforeseeable circumstances beyond our con- the costs of any damage or loss to SHS or our suppliers, Thank you for taking the time to read these terms and trol. These can include (but are not limited to) war, caused by the group. Should your behaviour be such that conditions. Rest assured, now the fun can really begin so riot, industrial dispute, terrorist activity and its con- the relationship between SHS and our supplier(s) is dam- simply complete your booking form and return it with your sequences, natural or nuclear disaster, fire, adverse aged, we will seek to recover compensation equivalent to deposits as advised on your provisional quote.
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