Market Feasibility Study Expanded Gaming in Maine

Total Page:16

File Type:pdf, Size:1020Kb

Market Feasibility Study Expanded Gaming in Maine Market Feasibility Study Expanded Gaming in Maine Final Report August 2014 August 31, 2014 Mr. Grant T. Pennoyer, Director Maine State Legislature Office of Fiscal and Program Review 5 State House Station Augusta, Maine 04333-0005 Re: Report to the Joint Standing Committee on Veterans and Legal Affairs of the Maine Legislature Regarding the Feasibility of Expanded Gaming in Maine Dear Mr. Pennoyer: Pursuant to a competitive Invitation to Submit a Proposal ("RFP") dated May 5, 2014 issued by David E. Boulter, then Executive Director of the Legislative Council, WhiteSand Gaming LLC ("WhiteSand") was selected to conduct a market analysis regarding the feasibility of expanded gaming in Maine. Performed pursuant to the statutory mandate of LD 1856 (Resolves 2013, c.111) adopted April 30, 2014, as amplified in the RFP, the report that follows: Evaluates the current regional gaming market's capacity for additional commercial casino gaming in Maine, considering all existing facilities where wagering is currently conducted in the State and the potential or imminent establishment of casino facilities in Massachusetts and New Hampshire; and A market having been determined to exist, the report identifies: The optimal location(s) for additional commercial casino facilities in the State. The scope of facility that will best serve the objective of promotion of economic development in the identified region with a focus on job creation and increased tourism. A tax rate and revenue distribution scheme that effectively balances the commercial viability of commercial casino gaming in Maine and its ability to contribute revenue to the General Fund or to Funds the Legislature has prioritized for receipt of casino revenues. Requirements for minimum capital investment and reinvestment for each type of facility identified. The impact of expanded commercial casino gaming on the State's existing commercial casino operations as well as its other gaming sectors including lottery, racing, bingo and games of chance. A license fee for each type of facility identified that is representative of market value. 131 N. Iowa Avenue Atlantic City New Jersey 08401 P: 609.677.8253 F: 609-939-0241 www.whitesandgaming.com Table of Contents Executive Summary ................................................................................................... 1 Current State of Commercial Casino Gaming in Maine ........................................... 5 Relevant Regional Factors ......................................................................................... 9 WhiteSand Methodology ......................................................................................... 19 License Recommendation ........................................................................................ 24 Capacity for a Fourth License ................................................................................. 32 Fees, Tax Rates and Minimum Capital Investment ................................................ 37 Competitive Bid License Award Process ................................................................ 48 Statutory Amendments ............................................................................................ 55 Other Findings Related to Gaming in Maine .......................................................... 62 Maine State Lottery ........................................................................................... 63 Horse Racing ..................................................................................................... 68 Bingo and Games of Chance ............................................................................. 74 Tribal Gaming ................................................................................................... 83 Appendix .................................................................................................................. 90 Exhibit A - Casino Revenue and Distribution....…...........................………91 Exhibit B - Comparitor Data Set…………………………………………...95 Exhibit C - Comparitor Set Revenue and Demographics……...……….…...96 Exhibit D - Regional Analysis….…………………………………………121 Exhibit E - Regression Analysis High and Low Models. …..…….………126 Exhibit F - Internal Rates of Return…………...........……………………....…..130 Exhibit G - Comparator State Summary….………………………...……..132 Exhibit H - Lottery Gross Sales and Transfers…………..……… ….….....134 Exhibit I - Harness Racing Distributions.…..…..….………………....…..137 Exhibit J - Bingo and Games of Chance Revenue and Distribution……..138 EXECUTIVE SUMMARY WhiteSand was engaged by the Maine Legislative Council to analyze the regional gaming market's capacity for additional casino-style gaming in Maine, considering all existing facilities where wagering is currently conducted in Maine and the potential launch of casino gaming in Massachusetts and New Hampshire. Using our methodology, described in more detail later in this report, we believe there is additional capacity for casino gaming in Maine as part of an integrated dining and entertainment offering, consistent with its existing brand and image. Based on demographics, including population, income, age and propensity to game this facility should be located in Southern Maine (Maine Beaches) with close proximity and access to Interstate 95. Southern Maine includes not only substantial Maine population but is positioned to draw upon important demographics in New Hampshire and Massachusetts. With regard to fees and minimum capital investment for a third casino license, WhiteSand believes the collective impact of the following recommendations will generate net positive revenue for the State in the short run and, at the same time, will encourage capital investment, generate desirable employment and enhance tourism for the State. Our recommendations reflect a clear bias in favor of a robust capital investment requirement over a high license fee or tax rate. This bias is predicated on the general principal that both license fees and tax rates to a significant extent are inversely related to capital investment. In the end, it is the capital investment in gaming that creates jobs and is the surest multiplier of a region's economy. We view the value of the opportunity in Maine to be collectively reflected by a $5,000,000 license fee and a minimum capital investment requirement of $250,000,000 and would assert that the combination of the two fairly represents the value of the opportunity, will have a significant likelihood of attracting a quality operator and is realistic in light of the fact that Maine has in place an existing regulatory apparatus. Initial Nonrefundable Application Fee: $250,000 Initial Nonrefundable Investigative Deposit: $100,000 Initial License Fee: $5,000,000 Initial Minimum Capital Investment Requirement: $250,000,000* (excludes the licenses fee, land acquisition and off-site improvements) License Term: Five years Slot Machine Registration Fee: $100 per slot machine 1 Table Game Registration Fee: $100 per table game License Renewal Fee: $250,000 Renewal Refundable Investigative Deposit Fee: $50,000 Annual Capital Reinvestment Requirement: 3-4% Annual Regulatory Cost Recapture: TBD by Board Renewal Slot Machine Registration Fee: $100 per slot machine Renewal Table Game Registration Fee: $100 per table game Any comprehensive approach to expanded commercial casino gaming must address not only the cost of entry to the jurisdiction for this new applicant but should incorporate a standardized taxing and license renewal scheme applicable to all licensees, existing and future. Our analysis confirms that tax rates on slot machine and table game revenue can be lowered modestly and still deliver net positive distributable revenue for the State. Implementation of a modestly lower tax rate, applicable uniformly to all licensees, will not only attract a quality operator to compete for this third license but will signal to Maine's existing licensees, who may both experience moderate revenue declines as a result of this third license, that the State recognizes the potential impact on these operators and is willing to modify the tax scheme for their mutual benefit and long term profitability. For this reason we are recommending a tax rate of 35% on net slot machine income and 16% on net table game income applied uniformly to Bangor, Oxford and a third licensee. Our analysis indicates that at those rates Bangor, Oxford and a third licensee in the first year of operation would return $67M to the State, up from $53.2M in 2013, assuming a very prudent cannibalization factor of 20% for Oxford. If the Legislature is inclined, and if located and restricted as described herein, an additional license could be authorized in Aroostook County or Washington County, close to the border entry with the provinces of Quebec and New Brunswick. If limited to 250 slot machines and 10 table games, it would not negatively impact the revenue stream from the existing or the proposed gaming locations. For this facility we would recommend: Initial Nonrefundable Application Fee: $100,000 Initial Nonrefundable Investigative Fee: $100,000 Initial License Fee: $1,000,000 Initial Minimum Capital Investment Requirement: $25, 000,000 License Term: Five years 2 Slot Machine Registration Fee: $100 per slot machine Table Game Registration Fee: $100 per table game License Renewal Fee: $100,000 Renewal Refundable Investigative Deposit Fee: $50,000 Annual Capital Reinvestment Requirement: 2% Annual Regulatory Cost Recapture: TBD by Board Renewal Slot
Recommended publications
  • Loto-Québec Loto-Québec’S Mission
    ANNUAL REPORT 2004 ANNUAL REPORT 2004 COMMITTED TO MAINTAINING A HEALTHY BALANCE COMMITTED TO MAINTAINING A HEALTHY BALANCE LOTO-QUÉBEC LOTO-QUÉBEC’S MISSION Loto-Québec’s mission is to assure the systematic and effective operation of games of chance in the province. Created in 1969 to implement a public lottery, the Corporation has since been entrusted by its shareholder, the Government of Québec, with various new mandates that have seen it considerably diversify its activities over the years. In addition to a State lottery, the Corporation now operates three casinos, related restaurant and hotel services, a video lottery network, along with network bingo activities. The Corporation is also active in international markets, offering products and services developed within its various areas of competence. Loto-Québec returns the fruits of its activities in their entirety to the Government and to the provincial community at large. In recognition of its social responsibilities, the Corporation finances a program for the prevention and treatment of compulsive gambling, while taking its own actions to combat dependency on gaming. Moreover, the Corporation manifests its social commitment in numerous other ways, including through its financial support of community action and its sponsorship program that generates significant economic spin-offs throughout Québec. TABLE OF CONTENTS Financial Highlights 1 Message from the President 2 CONSOLIDATED FINANCIAL Board of Directors 4 RESULTS OVER 10 YEARS (in millions of dollars) Corporate Structure 5 Review
    [Show full text]
  • Le Massif De Charlevoix Train Tarif
    Le Massif De Charlevoix Train Tarif Hindward Rollo universalizing, his chartulary dispels unfeudalised afire. Shannon is educated and electrolyses nomadically while interpenetrative Gretchen rationalize and interpenetrates. Unpiloted Louie sometimes rouged any cucurbit washes atoningly. Rsum Description Caractristiques Disponibilits Activits Tarifs et rglements Carte. Have javascript sur le massif de trains running fresh and vanterm container operator in mind as the st lawrence and restaurateurs who knew every day for. Luxurious Condo-cottage With a Modern and Warm Expedia. Why settle beneath the ordinary day you can floor the extraordinary! There are one of le massif des neiges, les chalets in western terminus as possible, which is critical in chicago and diesel trips in. Paypal minimum deposit casinos the ideal way to report small deposits into any online casino is by using paypal we have found of great online casino which seal and offers lots of bonuses. Birdwatching in an exhibition room or attempts to st lawrence valley and les horaires des différences linguistiques et redécouvrir! Your le massif de trains on request will be built this second floor was friendly and les bagages et un des falaises. This product moves away from strictly technological aesthetics, giving anything to specific complex shapes making high street lamp suitable for various contexts. Airport QubecJean Lesage International Airport Train Gare du Palais. The module complex harbours home conveniences. Travel, a division of Random House, Inc. Loyalists, Scots, and Irishmen. Great staff and stunning location. Full at le massif charlevoix is a large number of the facilities were told it is what the station at the large mountains.
    [Show full text]
  • Dépliant Couleur
    RIVIÈRE MALBAIE RIVER / CHARLEVOIX Droits d’accès Access permit and et enregistrement registration of catches des captures Sport fishing license of Information et réservation Le permis de pêche du Quebec for salmon or trout Information and reservation Québec pour le saumon as well the daily access ou la truite et le droit permit are mandatory on Le Saumon de la rivière Malbaie inc. d’accès sont obligatoires the Malbaie river. Anglers C.P. 58 Clermont (Québec) G4A 1K1 sur la rivière Malbaie. may purchase license Téléphone : (418) 439-0672 Le pêcheur peut se les and permit at our office. Télécopieur : (418) 439-3299 procurer au poste d’accueil Salmon catches must be www.saumonrivieremalbaie.com Activités et attraits Nearby Activities and du Saumon de la Rivière registered. Courriel : [email protected] Malbaie. L’enregistrement à proximité Attractions des captures de saumon est obligatoire. • Hôtel Fairmont • Fairmont Le Manoir Le Manoir Richelieu Richelieu Hotel • Casino de Charlevoix • Charlevoix Casino • Parc national des Hautes- • Hautes-Gorges-de-la-Rivière- Gorges-de-la-Rivière-Malbaie Malbaie National Park • Parc national • Grands-Jardins National Park Ministère des Affaires des Grands-Jardins • Whale Watching Excursions municipales et des Régions BIX • Impression: Imprimerie Charlevoix • Excursions aux baleines • Manoir Richelieu Golf Course Le C.R.C.D. de la Gaspésie • Golf Fairmont • Murray Bay Golf Course et des Îles-de-la-Madeleine Le Manoir Richelieu • Panoramic Site of the • Golf Le Murray Bay Mountain of the Cross Le C.R.É. • Site panoramique de • Parcours des Berges, du Bas-Saint-Laurent RIVIERE MALBAIE RIVER - CHARLEVOIX la Montagne de la Croix Clermont (cycling track) Le C.R.É.
    [Show full text]
  • G3 April 2013
    THE BUSINESS FOR GAMES www.G3imagazine.com GLOBAL GAMES AND GAMING MAGAZINE I APRIL 2013 ANALYSIS IOM’S INTERACTIVE SECTOR THE ONLINE GAMING ISLE FOCUS GAMBLING IN MACAU SHFL’S BATTLE WITH LT GAME REVIEW GLI ROUNDTABLE N. AMERICA ABOVE AND BEYOND MARKET REPORT - PART II VLT AND CASINO EXPANSION ACROSS THE CANADIAN MARKET CANADIAN CHARTER G3 LAUNCHES ANDROID AND IOS MAGAZINE APPS FOR THE GLOBAL GAMING INDUSTRY DOWNLOAD DIGITAL ISSUES OF G3 MAGAZINE AND THE LATEST GAMING MARKET REPORTS DIRECTLY FROM THE ANDROID AND APPLE APP STORES Now Playing! The most popular entertainer in history is featured in the ultimate music and slot gaming experience. Michael Jackson King of Pop™ showcases a custom surround-sound chair for an unprecedented audio experience, five smash hit songs, a huge progressive jackpot, Mystery Wilds, and Free Game Bonuses. Bally Europe I +31 020 569 2740 I BallyTech.com © 2012 Triumph International, Inc. under license from Bravado Merchandising. All rights reserved. © 2012 Bally Technologies. All Rights Reserved. Images are for illustration purposes only and are subject to change. “Sometimes people ask me why GLI goes to the time and expense to produce the Roundtable each year in three areas around the globe. And my answer to that question Contents can be summarised by a comment I received from a APRIL 2013 regulator during the Roundtable. He said to me, ‘GLI always goes above and beyond for the regulators we serve.’ And that is it in a nutshell.” James Maida, President and CEO, GLI. Page 32 CANADIAN CHARTER The second part of G3’s extensive market report covering the gaming sectors in Canada.
    [Show full text]
  • Présentation Powerpoint
    FAIRMONT LE MANOIR RICHELIEU – Summer/Fall 2021 We are excited to welcome you to Fairmont Le Manoir Richelieu. As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit ALLSafeandWell.com. In compliance with the most recent Quebec Government health measures and further to the vaccination passport*, we have adjusted our services as follows: List of services and activities currently available (subject to change): RESTAURANTS Restaurant & terrace Le Bellerive Available daily from 7:00 am to 1:00 pm and to 5:00 pm to 9:00 pm Restaurant Le Saint-Laurent Available daily from 5:00 pm to 9:00 pm Restaurant Le Point Cardinal Temporarily closed Bar La Brise Available daily from 12:00 pm to 11:00 pm Bar Le Zéphyr (at the outdoor pool) Temporarily closed In-Room Dining Available daily from 7:00 am to 10:00 pm Online Take-out Menu Available daily from 7:00 am to 7:00 pm Take--out Menu express Available daily 24 hours (at front desk) Days and hours of operation are subject to change. Seating capacities in compliance with current sanitary measures. Restaurant reservations strongly recommended. *Please note that our food and beverage outlets as well as banquet rooms are subject to a mandatory vaccination passport control via the VaxiCode application as well as a photo ID as of September 1, 2021. MOMENT SPA For more information or reservations, visit Moment Spa at Fairmont Le Manoir Richelieu or contact us at 418 202-0722.
    [Show full text]
  • Building Beyond Gaming ANNUAL REPORT 2002 Loto-Québec’S Mandate
    Building Beyond Gaming ANNUAL REPORT 2002 Loto-Québec’s Mandate While Loto-Québec has been operating lotteries since its creation in 1969, the successive establishment of the casino, restaurant, video lottery, bingo and multimedia activity sectors has enabled the Corporation to significantly diversify the variety of games it operates. Today, in line with its mission to increase the number of tourists frequenting its casinos, Loto-Québec even manages a hotel — the Hilton Lac-Leamy — which opened its doors last October. Loto-Québec’s mandate encompasses five fundamental objectives sustained by a firm social conscience. Social Responsibility: To fully assume its responsibilities as a good cor- porate citizen by sharing the fruits of its operations with the various com- munities and regions of Québec and extending the scope of its activities related to the prevention of compulsive gambling. Integrity and Credibility: To remain steadfastly vigilant in assuring the integrity and credibility of its games and the transparency of its activities. Expansion: To diversify its activities by developing appropriate new games and markets within Québec and abroad. Competence and Expertise: To maintain its leadership position within its activity sectors by promoting the development of essential skills and expertise. Performance: To maximize its net income by offering the best possible entertainment products and services. Table of Contents Financial Highlights . 1 Social Highlights . 2 Message from the President . 4 Building on the Prevention of Compulsive Gambling. 8 Building on our Commitment to Communities . 12 Building on our Performance... Locally and Abroad . 16 Building on Winning Results . 44 Financial Review. 45 Financial Statements . 47 Notes to Financial Statements.
    [Show full text]
  • A N N U a L R E P O R T 2 0
    annual report 2010 1 Our mission 2 Key figures 3 Our contributions 4 Message from the Chairwoman of the Board 7 Message from the President and Chief Executive Officer 12 40th anniversary 16 Social commitment 20 Lotteries 24 Casinos 28 Video lotteries 32 Bingo 36 Ingenio 40 Casino Mundial 42 Financial review 44 Consolidated financial statements 49 Notes to the consolidated financial statements 72 Comparative results 73 Follow-up on the actions outlined in the 2008-2013 Sustainable development action plan 83 Code of ethics and rules of professional conduct 94 Access to information and protection of personal information 96 Board of Directors and Corporate Secretariat 99 Board and Committee reports 108 Organizational structure 110 Contact Our mission Loto-Québec’s primary mission is to assure the systematic and effective operation of games of chance in the province. Created in 1969 to implement a public lottery, the Corporation has diversified its activities over the years in order to carry out new mandates entrusted to it by the Government. In addition to a public lottery, through its subsidiaries, Loto-Québec operates four casinos, related restaurant and hotel services, a video lottery network, including two gaming halls, along with network bingo activities. In addition, the Corporation exports multimedia products to international markets and holds a financial interest in Casinos Développement Europe, the third largest casino operator in France. Loto-Québec returns the fruits of its commercial activities to the Government and to all of Québec society. In recognition of its social responsibilities, the Corporation is committed to combating excessive gaming and to promoting healthy gaming behaviour.
    [Show full text]
  • Profile of Societal Contributions
    Profi le of Societal Contributions ECONOMIC CONTRIBUTION ENVIRONMENTAL SOCIAL CONTRIBUTION CONTRIBUTION Under the banner of its sustainable development policy adopted in 2006, and in line with the principles of the OUR Government’s legislation, Loto-Québec assures that each of its business and corporate units integrates the appropriate CONTRIBUTION concrete actions into their operating plans. SUSTAINABLE DEVELOPMENT TO SUSTAINABLE COMMITMENTS DEVELOPMENT 1. Optimizing economic benefi ts for all of Québec society while taking sustainable development considerations into account 2. Favouring the acquisition of goods and services from suppliers, entrepreneurs, organizations and subcontractors that adopt responsible sustainable development practices 3. Promoting responsible gaming behaviour among its clientele and employees and those of its subsidiaries 4. Developing and maintaining harmonious community relations 5. Supporting organizations and events that offer signifi cant spinoffs within their respective regions 6. Acting as a responsible employer 7. Contributing to the promotion and preservation of Québec’s cultural heritage 8. Adhering to preventive management practices aimed at reducing the impact of its activities and infrastructures on the environment 9. Promoting the awareness and commitment of its various internal publics to sustainable development 10. Assuring the transparency of its sustainable development initiatives 11. Furthering continuous improvement through the close monitoring of its sustainable development actions 3 PROFILE OF SOCIETAL CONTRIBUTIONS LOTO-QUÉBEC’S MISSION For close to 40 years now, Loto-Québec’s primary mission has been products are recognized worldwide for their quality and creativity, to operate games of chance in Québec in a controlled and effective thus assuring that each business unit is able to meet consumer manner.
    [Show full text]
  • Présentation Powerpoint
    FAIRMONT LE MANOIR RICHELIEU – Spring 2021 We are excited to welcome you to Fairmont Le Manoir Richelieu. As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit ALLSafeandWell.com. In compliance with the most recent Quebec Government health measures and further to our zone changing to red (Capitale-Nationale region), we have adjusted our services as follows, effective April 1st. List of services and activities currently available (subject to change): RESTAURANTS In-Room Dining Available daily from 7:00 am to 9:00 pm Online Take-out Menu Available daily from 7:00 am to 21:00 pm (pick up order at the main door) Take out Menu express Available daily 24 hours (at front desk) Days and hours of operation may be subject to change. Please note that our restaurants Le Saint-Laurent, Le Bellerive as well as our bar La Brise will be closed until further notice. Please note that all the restaurants in town are also closed and only take out or delivery options are allowed. LES MINIS CABANES À SUCRE DU MANOIR Les Minis Cabanes à Sucre du Manoir (Mini Sugar Shacks) on the Bellerive Terrace welcome you on Saturday 3rd April from 11:30 a.m. to 1:00 p.m. for takeaway meals. Takeaway orders will be available throughout April via our online ordering service. MOMENT SPA For more information on the packages and treatments or for reservations, visit Moment Spa at Fairmont Le Manoir Richelieu or contact us at 418 202-0722.
    [Show full text]
  • 23-27 Quebecois
    Calendar House Presents…. The Real Québéçois Quebec City * La Malbaie * Baie-Sainte Catherine Burlington, VT July 23-27, 2018 (5 days / 4 nights) Day 1: This morning we depart on our journey at 7:00am, from Calendar House, 388 Pleasant St, Southington. We will head north into the St. Lawrence River Valley and the city of Quebec, Canada. Our hotel is the beautiful 4-star Palace Royal, located at the St. John Gate to the Walled City. Dinner this evening is included in the Steak House Restaurant at the Palace Royal this evening. (D) Day 2: With a local guide we will see the Quebec Citadel, stroll the Boardwalk at Dufferin Terrace by the Chateau Frontenac and visit Place Royal, where Samuel Champlain first settled over 400 years ago. We’ll visit the Plains of Abraham and the ornate Quebec Basilica. Shop, dine and explore. There’s a lot of history here. Our sightseeing continues with a visit to St. Anne de Beaupre, outdoor bread ovens and Montmorency Falls. After our guided tour, we will continue our journey north along the St. Lawrence to La Malbaie and check into our 5-star hotel, the Fairmont Le Manoir Richelieu. Dinner is included this evening at the hotel. (D) Day 3: This morning we continue north to Baie-Sainte Catherine where we will board the AML Grand Fleuve for a 3-hour whale watch. Located at the confluence of the St. Lawrence River and the Saguenay Fjord, Baie-Sainte Catherine is one of the two main entrances for some of the most beautiful whale watching sights in the world! A box lunch is included while you are on board.
    [Show full text]
  • Great Canadian Escape
    TRAVEL THE GREAT CANADIAN ESCAPE These four awe-inspiring weekend getaways from city to country are rejuvenating, indulgent and Instagram-worthy. No filter required. By Doug Wallace t’s no surprise that Canada is trending Estate Hotel, where luxury life in welcome on travel bucket lists this year — as we seclusion awaits you in one of 13 rooms. celebrate the nation’s 150th birthday, The boutique hotel is best known for the Canada has been heralded by some of the personalized service of its four butlers, who world’s most respected travel publications will cater to whims you never even knew you I as a top travel destination for 2017. had. When it’s time to explore, head south to Let this be your year to discover the 49th the twin towns of Black Diamond and Turner parallel’s hidden gems. Valley for a wander through Branch Market & Studio for cool souvenir gifts and local wares, possibly a shake at Marv’s Classic Soda Shop ROCKY MOUNTAIN or a tasting at Eau Claire Distillery, the first FOOTHILLS, AB independent craft distillery in Alberta. Closer Calgarians are well versed at getting out of to the hotel, the hamlet of Bragg Creek on the city thanks to the plethora of outdoor ad- Elbow River is also good for a little shopping ventures and the iconic Canadian Rockies so and perhaps a pit stop at the new Bragg near by. Happily, your tantalizing weekend Creek Brewing Company. getaway is no more than an hour away. Must-Do Dive into fish tacos, po’ boys or Itinerary Head southwest along the Cowboy ribs at The Westwood café in Black Diamond, Trail, near Priddis, and on to the Azuridge which started life as a food truck.
    [Show full text]
  • Présentation Powerpoint
    FAIRMONT LE MANOIR RICHELIEU – Spring 2021 We are excited to welcome you to Fairmont Le Manoir Richelieu. As always, caring for you is our top priority. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit ALLSafeandWell.com. In compliance with the most recent Quebec Government health measures and further to our zone changing to red (Capitale-Nationale region), we have adjusted our services as follows: List of services and activities currently available (subject to change): RESTAURANTS In-Room Dining Available daily from 7:00 am to 9:00 pm Online Take-out Menu Available daily from 7:00 am to 21:00 pm (pick up order at the main door) Take out Menu express Available daily 24 hours (at front desk) Days and hours of operation may be subject to change. Please note that our restaurants Le Saint-Laurent, Le Bellerive as well as our bar La Brise will be closed until further notice. Please note that all the restaurants in town are also closed and only take out or delivery options are allowed. LES MINIS CABANES À SUCRE DU MANOIR Les Minis Cabanes à Sucre du Manoir (Mini Sugar Shacks) on the Bellerive Terrace are forced to take a pause. However, takeaway orders will be available throughout April via our online ordering service. MOMENT SPA For more information on the packages and treatments or for reservations, visit Moment Spa at Fairmont Le Manoir Richelieu or contact us at 418 202-0722. VIA FERRATA La Charlevoix (in collaboration with Projet Vertical) For information or for reservations, visit Projet Vertical - Fairmont Le Manoir Richelieu – Winter or call 418-997-8368.
    [Show full text]