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Administrator's Guide for SAP Business One 10.0

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Administrator's Guide for SAP Business One 10.0 Administrator's Guide PUBLIC SAP Business One 10.0 FP 2108 Document Version: 1.7 – 2021-09-03 SAP Business One Administrator's Guide All Countries Typographic Conventions Type Style Description Example Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options. Textual cross-references to other documents. Example Emphasized words or expressions. EXAMPLE Technical names of system objects. These include report names, program names, transaction codes, table names, and key concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE. Example Output on the screen. This includes file and directory names and their paths, messages, names of variables and parameters, source text, and names of installation, upgrade and database tools. Example Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation. <Example> Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the system. EXAMPLE Keys on the keyboard, for example, F2 or ENTER . PUBLIC SAP Business One Administrator's Guide 2 © 2021 SAP SE or an SAP affiliate company. All rights reserved. Typographic Conventions Table of Contents Document History ................................................................................................................................ 7 1 Introduction............................................................................................................................ 10 1.1 Application Architecture ..................................................................................................................... 10 1.2 Application Components Overview ..................................................................................................... 11 Server Components ............................................................................................................. 11 Client Components.............................................................................................................. 13 1.3 Downloading Software ........................................................................................................................ 14 1.4 Related Websites ................................................................................................................................. 15 2 Prerequisites .......................................................................................................................... 17 2.1 Constraints ........................................................................................................................................... 18 2.2 User Privileges...................................................................................................................................... 18 3 Installing SAP Business One ................................................................................................ 20 3.1 Installing Server Components ............................................................................................................20 Installing the Browser Access Service............................................................................... 26 Installing the Service Layer ................................................................................................ 28 Installing Web Client ............................................................................................................ 31 Installing Electronic Document Service ............................................................................ 32 3.2 Installing Client Components .............................................................................................................. 33 3.3 Installing the Microsoft Outlook Integration Component (Standalone Version) ........................... 35 4 Installing SAP Crystal Reports, version for the SAP Business One Application................ 37 4.1 Installing SAP Crystal Reports, version for the SAP Business One application ............................. 37 4.2 Running the Integration Package Script ............................................................................................ 39 4.3 Updates and Patches for SAP Crystal Reports, version for the SAP Business One application . 40 5 Uninstalling SAP Business One ............................................................................................. 41 5.1 Uninstalling SAP Business One Client Agent .................................................................................... 42 5.2 Uninstalling the Integration Framework ............................................................................................ 42 6 Upgrading SAP Business One .............................................................................................. 44 6.1 Upgrade Methods ................................................................................................................................ 44 6.2 Supported Releases............................................................................................................................. 45 6.3 Upgrade Process.................................................................................................................................. 45 Upgrading SAP Business One Databases and Components ........................................... 47 Upgrading the SAP Business One Client ........................................................................... 53 Upgrading SAP Business One Add-Ons ............................................................................ 53 6.4 Performing Silent Upgrades ............................................................................................................... 55 7 Performing Post-Installation Activities ................................................................................ 57 7.1 Working with the System Landscape Directory ................................................................................ 57 Logging on to the System Landscape Directory Control Center .................................... 58 SAP Business One Administrator's Guide PUBLIC Table of Contents © 2021 SAP SE or an SAP affiliate company. All rights reserved. 3 Enabling the Single Sign-on Function................................................................................ 58 Managing Site Users ........................................................................................................... 58 Enabling Dynamic Encryption Keys for the Data in Company Databases ..................... 59 Exporting and Importing Configuration File ..................................................................... 60 Adding Services in the System Landscape Directory ...................................................... 60 Mapping External Addresses to Internal Addresses .........................................................61 Working with Audit Logs ..................................................................................................... 62 7.2 Configuring Services ........................................................................................................................... 63 License Control Center ....................................................................................................... 63 Job Service .......................................................................................................................... 65 Pictures Folder .................................................................................................................... 69 Service Layer ....................................................................................................................... 69 SBO DI Server ...................................................................................................................... 70 Fax Services ......................................................................................................................... 70 Report Scheduling............................................................................................................... 70 SAP Business One Workflow .............................................................................................. 70 Web Client ............................................................................................................................ 70 7.3 Deploying Demo Databases ............................................................................................................... 72 7.4 Enabling External Access to SAP Business One Services ............................................................... 73 Choosing a Method to Handle External Requests ............................................................ 74 Preparing Certificates for HTTPS Services ...................................................................... 75 Preparing External Addresses ........................................................................................... 75 Configuring Browser Access Service ................................................................................ 79 Mapping External Addresses to Internal Addresses ........................................................ 80 Accessing SAP Business One in a Web Browser ...............................................................81 Monitoring Browser Access Processes ...........................................................................
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