April 2020

DATA QUADRANT REPORT Enterprise Resource Planning 1107 22 Reviews Vendors Evaluated Enterprise Resource Planning Data Quadrant Report Table of How to Use the Report Info-Tech’s Data Quadrant Reports provide a comprehensive evaluation of popular products in the Enterprise Resource Planning market. This buyer’s guide is designed to help prospective Contents purchasers make better decisions by leveraging the experiences of real users. The data in this report is collected from real end users, meticulously verified for veracity, Data Quadrant...... 6 exhaustively analyzed, and visualized in easy to understand charts and graphs. Each product is compared and contrasted with all other vendors in their category to create a holistic, unbiased view Category Overview ...... 7 of the product landscape. Use this report to determine which product is right for your organization. For highly detailed reports Vendor Capability Summary ...... 9 on individual products, see Info-Tech’s Product Scorecard. Vendor Capabilities ...... 13 Product Feature Summary ...... 25 Product Features ...... 31

2 Data Quadrant Report

Software Enterprise Resource Planning Software Directory 24SevenOffice ERP 3i Orion ERP abasERP Core Package ENTERPRISE RESOURCE PLANNING SOFTWARE

Selecting software can be overwhelming and one of the biggest challenges facing AccessIG PRO-III ACERO Cloud ERP organizations is understanding the marketplace and identifying all of the available vendors and products. The Software Directory is a comprehensive list of all relevant software vendors in a particular category. Use this page to create the right vendor shortlist by exploring AddonSoftware AFS ERP AIM Vision ERP all of the options available to your organization. Aplicor3C ERP Apollo ERP Apprise ERP

Aptean ERP B&L Odyssey ERP BizAutomation.com ERP

Bizowie ERP Carillon ERP CGI ERP Solutions

CGS BlueCherry ERP Clearview InFocus CSB ERP Application

D+H Bank Core Datacor ERP Solutions DataModes ERP

Datev ERP System DeFacto ERP Deltek Ajera

Deltek Costpoint Deltek Maconomy Deltek PSA

Deltek Vision ECiM1 ERP EFI ERP Solutions

Epicor ERP Epicor Prophet 21 Cloud ERP Everest ERP

3 Data Quadrant Report

Software Enterprise Resource Planning Software Directory Evo ERP ERP Solutions Exel Computer Systems EFACS E/8 ENTERPRISE RESOURCE PLANNING SOFTWARE

Selecting software can be overwhelming and one of the biggest challenges facing FinancialForce ERP Focus i GDS ProfitTool organizations is understanding the marketplace and identifying all of the available vendors and products. The Software Directory is a comprehensive list of all relevant software vendors in a particular category. Use this page to create the right vendor shortlist by exploring Global Shop One-System ERP HansaWorld Standard ERP Harris Data ERP Applications all of the options available to your organization. IBS Enterprise (ERP) IFS Applications InfoPower fxDBO

Infor ERP Solutions INTEGRA E-Business IntegrateIT ERP123

IQMS EnterpriseIQ Jeeves ERP JOMAR ERP & Enterprise Mobility

Kenandy Cloud ERP Platform Kingdee ERP Metasystems Accelerated ERP

Microsoft Dynamics 365 for Finance and Operations Dynamics AX GP

Microsoft Dynamics NAV Microsoft Dynamics SL MIE Trak Pro

Millennium III (M3) Minotaur ERP NGC ERP

Odoo OmegaCube ERP Open Systems Traverse

OpenPro ERP Oracle E-Business Suite Oracle ERP Cloud

4 Data Quadrant Report

Software Enterprise Resource Planning Software Directory Oracle JD Edwards EnterpriseOne ERP Oracle NetSuite ERP Oracle PeopleSoft ENTERPRISE RESOURCE PLANNING SOFTWARE

Selecting software can be overwhelming and one of the biggest challenges facing PayTraq ERP Pentagon 2000SQL ERP Plex Manufacturing Cloud organizations is understanding the marketplace and identifying all of the available vendors and products. The Software Directory is a comprehensive list of all relevant software vendors in a particular category. Use this page to create the right vendor shortlist by exploring PolyPM ERP Priority ERP ProcessPro Premier all of the options available to your organization. PSI ERP QAD Cloud ERP Ramco ERP Suite

Rootstock Cloud ERP SAP Business ByDesign

SAP Business One SAP S/4HANA SouthWare ERP

STYLEman ERP SynergyERP SYSPRO ERP

The ADaM System The Decision Builder TrueERP

Tyler Technologies Munis ERP ERP VersAccount Cloud ERP

Visibility.net ERP Software Visual ERP.net WinMAGI

Workday Financial Management WorkWise ERP Application Suite Xantel AMAPS+PLUS

Xperia Comprehensiv Enterprise System XTuple ERP Yonyou ERP

5 Enterprise Resource Planning Data Quadrant Report

SOFTWARE REVIEWS Assess vendor and product performance at a glance and use the Software Reviews Data Quadrant to identify which products and vendors are leadings the pack and Data Quadrant which are trailing.

ENTERPRISE RESOURCE PLANNING

APRIL 2020

8.5

PRODUCT MicrosoftLEADER Dynamics 365 for Finance and Operations ENTERPRISE RESOURCE PLANNING Oracle ERP Cloud The Software Reviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. Oracle NetSuite ERP The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization. Sage X3 Unit4 ERP Oracle JDE Acumatica Cloud ERP The Complete Software Experience Workday Financial Mgmt Ramco ERP Suite Oracle When distilled down, the software experience is shaped by both the experience with the software and the relationship with SAP S/4HANA PeopleSoft the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the Oracle EBS FinancialForce ERP product and helps identify vendors that can deliver on both. SAP Business ByDesign Epicor ERP Deltek Vision Microsoft Dynamics AX Product Features and Vendor Experience and Satisfaction Capabilities IFS Applications The satisfaction is captured in the overall satisfaction The vendor relationship is calculated in a weighted average of the Deltek Costpoint

PRODUCT FEATURES AND SATISFACTION PRODUCT FEATURES score, which is driven by the likelihood of users to satisfaction scores tied to vendor capabilities (e.g. software Microsoft Dynamics GP recommend the software, combined with user implementation, training, customer support, product roadmap) as Infor ERP Solutions satisfaction across top product features. well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair). Microsoft Dynamics SL

SERVICE Note: The axes ranges are dynamically adjusted based on minimum and maximum values in the dataset. CHALLENGER STAR 6.5

Y 5.6 8.5 X VENDOR EXPERIENCE AND CAPABILITIES

6 Enterprise Resource Planning Data Quadrant Report

This page provides a high level summary of product performance within the Enterprise Resource Planning category. Products are ranked by a composite satisfaction score (Composite Score) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Category Overview Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). Use this data to get a sense of the field, and to see how the products you’re considering stack up.

NET EMOTIONAL NET EMOTIONAL VENDOR PRODUCT LIKELINESS TO NUMBER OF RANK VENDOR COMPOSITE SCORE FOOTPRINT FOOTPRINT DISTRIBUTION CAPABILITIES FEATURES RECOMMEND REVIEWS

Microsoft Dynamics 365 for Finance 8.2/10 +79 82% 81% 84% 37 7% NEGATIVE 86% POSITIVE

Oracle ERP Cloud 8.1/10 +86 79% 80% 79% 33 3% NEGATIVE 89% POSITIVE

Unit4 ERP 8.0/10 +84 78% 78% 79% 23 4% NEGATIVE 88% POSITIVE

Netsuite 7.8/10 +77 77% 78% 79% 58 7% NEGATIVE 83% POSITIVE

Acumatica Cloud ERP 7.7/10 +77 76% 80% 78% 34 4% NEGATIVE 80% POSITIVE

FinancialForce ERP 7.7/10 +82 75% 76% 76% 22 6% NEGATIVE 87% POSITIVE

Ramco ERP Suite 7.7/10 +79 77% 81% 72% 22 2% NEGATIVE 82% POSITIVE

Sage X3 7.6/10 +76 74% 75% 82% 43 8% NEGATIVE 84% POSITIVE

9 Oracle PeopleSoft 7.5/10 +73 74% 77% 78% 87 8% NEGATIVE 80% POSITIVE

10 Workday Financial Management 7.4/10 +68 74% 75% 79% 50 7% NEGATIVE 74% POSITIVE

AVERAGE SCORES 7.3/10 +69 73% 74% 77% 47 8% NEGATIVE 77% POSITIVE

7 Enterprise Resource Planning Data Quadrant Report

This page provides a high level summary of product performance within the Enterprise Resource Planning category. Products are ranked by a composite satisfaction score (Composite Score) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Category Overview Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). Use this data to get a sense of the field, and to see how the products you’re considering stack up.

NET EMOTIONAL NET EMOTIONAL VENDOR PRODUCT LIKELINESS TO NUMBER OF RANK VENDOR COMPOSITE SCORE FOOTPRINT FOOTPRINT DISTRIBUTION CAPABILITIES FEATURES RECOMMEND REVIEWS

11 Oracle JDE 7.4/10 +65 75% 76% 79% 37 10% NEGATIVE 75% POSITIVE

12 Oracle EBS 7.4/10 +67 74% 74% 79% 101 10% NEGATIVE 76% POSITIVE

13 Microsoft Dynamics AX 7.3/10 +74 72% 71% 75% 41 5% NEGATIVE 78% POSITIVE

14 IFS Applications 7.3/10 +77 73% 70% 73% 46 3% NEGATIVE 81% POSITIVE

15 Deltek Vision 7.0/10 +65 68% 71% 75% 48 9% NEGATIVE 73% POSITIVE

16 SAP S/4HANA 6.9/10 +52 71% 73% 81% 92 13% NEGATIVE 65% POSITIVE

17 Epicor ERP 6.9/10 +55 72% 71% 77% 59 14% NEGATIVE 69% POSITIVE

18 Microsoft Dynamics GP 6.8/10 +68 69% 68% 69% 33 6% NEGATIVE 73% POSITIVE

19 SAP Business ByDesign 6.8/10 +53 71% 69% 79% 31 13% NEGATIVE 65% POSITIVE

20 Deltek Costpoint 6.6/10 +56 68% 68% 74% 28 11% NEGATIVE 67% POSITIVE

AVERAGE SCORES 7.3/10 +69 73% 74% 77% 47 8% NEGATIVE 77% POSITIVE

8 Enterprise Resource Planning Data Quadrant Report

This page provides a high level summary of product performance within the Enterprise Resource Planning category. Products are ranked by a composite satisfaction score (Composite Score) that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Category Overview Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair). Use this data to get a sense of the field, and to see how the products you’re considering stack up.

NET EMOTIONAL NET EMOTIONAL VENDOR PRODUCT LIKELINESS TO NUMBER OF RANK VENDOR COMPOSITE SCORE FOOTPRINT FOOTPRINT DISTRIBUTION CAPABILITIES FEATURES RECOMMEND REVIEWS

21 Microsoft Dynamics SL 6.5/10 +56 70% 71% 64% 30 11% NEGATIVE 66% POSITIVE

22 Infor ERP Solutions 6.4/10 +51 65% 67% 71% 71 14% NEGATIVE 65% POSITIVE

AVERAGE SCORES 7.3/10 +69 73% 74% 77% 47 8% NEGATIVE 77% POSITIVE

VENDORS WITH INSUFFICIENT DATA

-- Deltek Maconomy 7.4/10 +79 72% 72% 75% 16 4% NEGATIVE 83% POSITIVE

-- Rootstock Cloud ERP 8.0/10 +82 81% 80% 77% 15 4% NEGATIVE 86% POSITIVE

-- SAP Business One 8.3/10 +87 79% 84% 83% 14 3% NEGATIVE 91% POSITIVE

-- Tyler Technologies Munis ERP 9.1/10 +95 89% 93% 87% 10 1% NEGATIVE 96% POSITIVE

-- Microsoft Dynamics NAV 5.8/10 +43 65% 66% 57% 10 14% NEGATIVE 57% POSITIVE

-- Deltek Ajera 7.2/10 +73 71% 69% 75% 8 10% NEGATIVE 82% POSITIVE

-- Aptean ERP 8.0/10 +71 83% 83% 84% 8 10% NEGATIVE 82% POSITIVE

9 Enterprise Resource Planning Data Quadrant Report

This page summarizes user satisfaction with a variety of vendor capabilities regarding their product offering(s). Look for strong and consistent performance across the Vendor Capability Summary board when assembling your shortlist, and follow-up on areas of concern during the evaluation and negotiation processes.

PRODUCT OVERALL AVAILABILITY EASE OF VENDOR CAPABILITY BUSINESS VALUE BREADTH OF QUALITY OF STRATEGY AND USABILITY AND VENDOR EASE OF DATA EASE OF IT EASE OF AND QUALITY OF CREATED FEATURES FEATURES RATE OF INTUITIVENESS SUPPORT INTEGRATION ADMINISTRATION CUSTOMIZATION TRAINING IMPLEMENTATION SATISFACTION IMPROVEMENT

Microsoft Dynamics 365 for Finance and Oper ations 82% 80% 83% 83% 84% 82% 78% 79% 83% 83% 79% 83%

Oracle ERP Cloud 79% 79% 82% 80% 74% 79% 80% 79% 78% 76% 82% 79%

Unit4 ERP 78% 76% 80% 77% 76% 77% 83% 79% 77% 72% 81% 80%

Ramco ERP Suite 77% 78% 78% 78% 75% 77% 80% 75% 73% 82% 76% 75%

Oracle NetSuite ERP 77% 75% 78% 79% 73% 76% 78% 78% 77% 77% 76% 73%

Acumatica Cloud ERP 76% 77% 70% 77% 78% 79% 74% 76% 77% 74% 75% 79%

Oracle JD Edwards EnterpriseOne ERP 75% 77% 81% 75% 76% 74% 72% 71% 75% 78% 72% 76%

FinancialF orce ERP 75% 73% 76% 77% 76% 71% 78% 76% 74% 70% 71% 75%

Oracle E-Business Suite 74% 76% 76% 78% 73% 74% 73% 76% 72% 74% 72% 72%

Workday Financial Management 74% 77% 74% 77% 71% 78% 76% 74% 74% 70% 70% 71%

CATEGORY AVERAGE 73% 74% 75% 74% 72% 74% 73% 73% 74% 72% 71% 73%

10 Enterprise Resource Planning Data Quadrant Report

This page summarizes user satisfaction with a variety of vendor capabilities regarding their product offering(s). Look for strong and consistent performance across the Vendor Capability Summary board when assembling your shortlist, and follow-up on areas of concern during the evaluation and negotiation processes.

PRODUCT OVERALL AVAILABILITY EASE OF VENDOR CAPABILITY BUSINESS VALUE BREADTH OF QUALITY OF STRATEGY AND USABILITY AND VENDOR EASE OF DATA EASE OF IT EASE OF AND QUALITY OF CREATED FEATURES FEATURES RATE OF INTUITIVENESS SUPPORT INTEGRATION ADMINISTRATION CUSTOMIZATION TRAINING IMPLEMENTATION SATISFACTION IMPROVEMENT

Sage X3 74% 74% 75% 72% 73% 79% 71% 73% 74% 73% 71% 79%

Oracle PeopleSoft 74% 74% 75% 79% 72% 75% 71% 75% 73% 70% 71% 76%

IFS Applications 73% 71% 73% 74% 70% 78% 74% 71% 69% 73% 72% 73%

Epicor ERP 72% 75% 75% 71% 72% 76% 62% 74% 73% 81% 66% 68%

Microsoft Dynamics AX 72% 71% 71% 72% 75% 77% 71% 79% 68% 67% 69% 75%

SAP Business ByDesign 71% 74% 73% 68% 65% 69% 68% 70% 84% 75% 66% 73%

SAP S/4HANA 71% 75% 75% 73% 71% 67% 69% 70% 71% 69% 68% 66%

Microsoft Dynamics SL 70% 68% 72% 70% 67% 74% 65% 72% 74% 71% 69% 66%

Microsoft Dynamics GP 69% 69% 69% 67% 74% 71% 69% 61% 69% 66% 71% 70%

Deltek Costpoint 68% 72% 70% 73% 67% 65% 68% 69% 65% 64% 68% 71%

CATEGORY AVERAGE 73% 74% 75% 74% 72% 74% 73% 73% 74% 72% 71% 73%

11 Enterprise Resource Planning Data Quadrant Report

This page summarizes user satisfaction with a variety of vendor capabilities regarding their product offering(s). Look for strong and consistent performance across the Vendor Capability Summary board when assembling your shortlist, and follow-up on areas of concern during the evaluation and negotiation processes.

PRODUCT OVERALL AVAILABILITY EASE OF VENDOR CAPABILITY BUSINESS VALUE BREADTH OF QUALITY OF STRATEGY AND USABILITY AND VENDOR EASE OF DATA EASE OF IT EASE OF AND QUALITY OF CREATED FEATURES FEATURES RATE OF INTUITIVENESS SUPPORT INTEGRATION ADMINISTRATION CUSTOMIZATION TRAINING IMPLEMENTATION SATISFACTION IMPROVEMENT

Deltek Vision 68% 72% 73% 69% 68% 60% 75% 67% 70% 68% 61% 74%

Infor ERP Solutions 65% 68% 67% 68% 64% 66% 66% 65% 69% 61% 64% 61%

CATEGORY AVERAGE 73% 74% 75% 74% 72% 74% 73% 73% 74% 72% 71% 73%

VENDORS WITH INSUFFICIENT DATA

Tyler Technologies Munis ERP 89% 94% 93% 88% 83% 91% 92% 84% 88% 87% 88% 88%

SAP Business One 79% 84% 86% 85% 84% 76% 87% 81% 74% 74% 73% 70%

Deltek Ajera 71% 81% 69% 70% 64% 67% 79% 82% 79% 59% 68% 72%

Deltek Maconomy 72% 76% 68% 71% 76% 68% 80% 72% 71% 68% 76% 65%

Aptean ERP 83% 87% 82% 84% 82% 82% 76% 92% 81% 84% 85% 86%

Rootstock Cloud ERP 81% 77% 77% 82% 80% 82% 80% 89% 77% 75% 87% 82%

Microsoft Dynamics NAV 65% 71% 60% 62% 71% 70% 68% 70% 69% 62% 51% 56%

12 Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

Vendor Capabilities This table lists and briefly describes all vendor capabilities that are evaluated in the Enterprise Resource Planning software category. For your convenience, you will also find longer descriptions of the capabilities under the capability subheadings in the subsequent pages.

The underlying purpose of software is to create value for employees, customers, partners The importance of vendor support will vary for each organization depending on internal and ultimately shareholders. As a result, it is imperative that any software selection be capabilities, but there will always be issues that only the vendor can resolve. Use the data aligned with the organization’s needs and deliver enough business value to justify the cost. Vendor Support in this section to see which vendors tend to under-service their product and which will Business Value Created The data below highlights the satisfaction level associated with the business value derived offer quality support. from various product offerings. Use this information to identify the software that consistently creates business value for its customers. The ability to integrate with other systems is increasingly important; without this, manual Ease of Data Integration data loading and extraction can be time-consuming and prone to error. Use this section to Users prefer to work with feature rich software that enables them to perform diverse series see which vendors will cause headaches and which will make data integration easy. of tasks as opposed to one they find restrictive. The data below highlights the satisfaction Breadth of Features level associated with the breadth of features from various product offerings. Use this Administrative interfaces don’t get the same attention as those built for end users, but they information to identify which software offers valuable comprehensive functionality that shouldn’t be clunky or unintuitive. Use the data in this section to determine which vendors extends beyond the basic level. Ease of IT Administration make administration easy, so that your IT personnel can resolve issues and perform configurations efficiently and effectively. Feature quality is just as important as quantity. Software needs to do what you’re purchasing it to do, easily, intuitively, reliably, and effectively. Use the data in this section to Out-of-the-box functionality often isn’t enough, especially for niche or industry-specific Quality of Features gauge whether or not a product follows through on the marketing hype by delivering high software, and the reason you’re buying rather than building is to save time and money in quality features. Ease of Customization the first place. Don’t get bogged down in a difficult customization; use the data in this section to make sure you can easily achieve the functionality you need for your particular Purchasing software can be a significant commitment, so it’s important to know if your situation. vendor is serious about the need for constant improvement and deliberate strategic Product Strategy and Rate of direction. Vendors who don’t stay on top of emerging needs and trends won’t enable you to Improvement Effective and readily available training enables users to get the most out of the software meet your business goals. Use the data in this section to separate innovators from Availability and Quality of you’ve chosen. Use this section to make sure your vendor’s training programs and imposters. Training materials measure up.

End user learning curves cost the organization money. Pay attention to your end users’ Choosing the right software is only the first step. Successfully implementing the new Usability and Intuitiveness technical ability to determine how important UX is in your purchase. solution is necessary in order to realize its full value and promote end user adoption. Use Ease of Implementation the data in this section to determine which software is easy to implement, and which may jeopardize your goals by causing trouble in this stage.

13 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

The underlying purpose of software is to create value for employees, customers, partners and ultimately shareholders. As a result, it is imperative that any software selection Business Value Created be aligned with the organization’s needs and deliver enough business value to justify the cost. The data below highlights the satisfaction level associated with the business value derived from various product offerings. Use this information to identify the software that consistently creates business value for its customers.

41 18 Microsoft Dynamics AX 71% REVIEWS

Delights 38% 46 19 IFS Applications 71% REVIEWS 33 Highly 44% 20 Microsoft Dynamics GP 69% REVIEWS MICROSOFT DYNAMICS Satisfie 80 % Business Value 21 Microsoft Dynamics SL 30 365 FOR FINANCE AND Created 68% REVIEWS Almost 18% Satisfie 71 OPERATIONS 22 Infor ERP Solutions 68% REVIEWS TOP PRODUCT -- Disappoints CATEGORY AVERAGE 74%

-- Deltek Maconomy 76% 16 33 REVIEWS 2 Oracle ERP Cloud 79% REVIEWS -- Rootstock Cloud ERP 77% 15 22 REVIEWS 3 Ramco ERP Suite 78% REVIEWS -- SAP Business One 84% 14 37 REVIEWS 4 Oracle JD Edwards EnterpriseOne ERP 77% REVIEWS -- Microsoft Dynamics NAV 71% 10 50 REVIEWS 5 Workday Financial Management 77% REVIEWS -- Tyler Technologies Munis ERP 94% 10 34 REVIEWS 6 Acumatica Cloud ERP 77% REVIEWS -- Aptean ERP 87% 8 23 REVIEWS 7 Unit4 ERP 76% REVIEWS -- Deltek Ajera 81% 8 101 REVIEWS 8 Oracle E-Business Suite 76% REVIEWS 59 9 Epicor ERP 75% REVIEWS 58 10 Oracle NetSuite ERP 75% REVIEWS 92 11 SAP S/4HANA 75% REVIEWS 31 12 SAP Business ByDesign 74% REVIEWS 87 13 Oracle PeopleSoft 74% REVIEWS 43 14 Sage X3 74% REVIEWS 22 15 FinancialForce ERP 73% REVIEWS 48 16 Deltek Vision 72% REVIEWS 28 17 Deltek Costpoint 72% REVIEWS

14 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

Users prefer to work with feature rich software that enables them to perform diverse series of tasks as opposed to one they find restrictive. The data below highlights the Breadth of Features satisfaction level associated with the breadth of features from various product offerings. Use this information to identify which software offers valuable comprehensive functionality that extends beyond the basic level.

41 18 Microsoft Dynamics AX 71% REVIEWS

Delights 44% 34 19 Acumatica Cloud ERP 70% REVIEWS 28 Highly 43% 20 Deltek Costpoint 70% REVIEWS MICROSOFT DYNAMICS Satisfie 83 % Breadth of 21 Microsoft Dynamics GP 33 365 FOR FINANCE AND Features 69% REVIEWS Almost 13% Satisfie 71 OPERATIONS 22 Infor ERP Solutions 67% REVIEWS TOP PRODUCT -- Disappoints CATEGORY AVERAGE 75%

-- Deltek Maconomy 68% 16 33 REVIEWS 2 Oracle ERP Cloud 82% REVIEWS -- Rootstock Cloud ERP 77% 15 37 REVIEWS 3 Oracle JD Edwards EnterpriseOne ERP 81% REVIEWS -- SAP Business One 86% 14 23 REVIEWS 4 Unit4 ERP 80% REVIEWS -- Microsoft Dynamics NAV 60% 10 22 REVIEWS 5 Ramco ERP Suite 78% REVIEWS -- Tyler Technologies Munis ERP 93% 10 58 REVIEWS 6 Oracle NetSuite ERP 78% REVIEWS -- Deltek Ajera 69% 8 22 REVIEWS 7 FinancialForce ERP 76% REVIEWS -- Aptean ERP 82% 8 101 REVIEWS 8 Oracle E-Business Suite 76% REVIEWS 92 9 SAP S/4HANA 75% REVIEWS 43 10 Sage X3 75% REVIEWS 87 11 Oracle PeopleSoft 75% REVIEWS 59 12 Epicor ERP 75% REVIEWS 50 13 Workday Financial Management 74% REVIEWS 31 14 SAP Business ByDesign 73% REVIEWS 48 15 Deltek Vision 73% REVIEWS 46 16 IFS Applications 73% REVIEWS 30 17 Microsoft Dynamics SL 72% REVIEWS

15 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

Feature quality is just as important as quantity. Software needs to do what you’re purchasing it to do, easily, intuitively, reliably, and effectively. Use the data in this section to Quality of Features gauge whether or not a product follows through on the marketing hype by delivering high quality features.

30 18 Microsoft Dynamics SL 70% REVIEWS

Delights 47% 48 19 Deltek Vision 69% REVIEWS 71 Highly 39% 20 Infor ERP Solutions 68% REVIEWS MICROSOFT DYNAMICS Satisfie 83 % Quality of Features 21 SAP Business ByDesign 31 365 FOR FINANCE AND 68% REVIEWS Almost 14% Satisfie 33 OPERATIONS 22 Microsoft Dynamics GP 67% REVIEWS TOP PRODUCT -- Disappoints CATEGORY AVERAGE 74%

-- Deltek Maconomy 71% 16 33 REVIEWS 2 Oracle ERP Cloud 80% REVIEWS -- Rootstock Cloud ERP 82% 15 87 REVIEWS 3 Oracle PeopleSoft 79% REVIEWS -- SAP Business One 85% 14 58 REVIEWS 4 Oracle NetSuite ERP 79% REVIEWS -- Microsoft Dynamics NAV 62% 10 22 REVIEWS 5 Ramco ERP Suite 78% REVIEWS -- Tyler Technologies Munis ERP 88% 10 101 REVIEWS 6 Oracle E-Business Suite 78% REVIEWS -- Deltek Ajera 70% 8 34 REVIEWS 7 Acumatica Cloud ERP 77% REVIEWS -- Aptean ERP 84% 8 23 REVIEWS 8 Unit4 ERP 77% REVIEWS 50 9 Workday Financial Management 77% REVIEWS 22 10 FinancialForce ERP 77% REVIEWS 37 11 Oracle JD Edwards EnterpriseOne ERP 75% REVIEWS 46 12 IFS Applications 74% REVIEWS 92 13 SAP S/4HANA 73% REVIEWS 28 14 Deltek Costpoint 73% REVIEWS 41 15 Microsoft Dynamics AX 72% REVIEWS 43 16 Sage X3 72% REVIEWS 59 17 Epicor ERP 71% REVIEWS

16 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

Purchasing software can be a significant commitment, so it’s important to know if your endorv is serious about the need for constant improvement and deliberate strategic Product Strategy and direction. Vendors who don’t stay on top of emerging needs and trends won’t enable you to meet your business goals. Use the data in this section to separate innovators from Rate of Improvement imposters.

48 18 Deltek Vision 68% REVIEWS

Delights 47% 30 19 Microsoft Dynamics SL 67% REVIEWS 28 Highly 43% 20 Deltek Costpoint 67% REVIEWS MICROSOFT DYNAMICS Satisfie 84 % Product Strategy 21 SAP Business ByDesign 31 365 FOR FINANCE AND and Rate of 65% REVIEWS Almost 10% Improvement Satisfie 71 OPERATIONS 22 Infor ERP Solutions 64% REVIEWS TOP PRODUCT -- Disappoints CATEGORY AVERAGE 72%

-- Deltek Maconomy 76% 16 34 REVIEWS 2 Acumatica Cloud ERP 78% REVIEWS -- Rootstock Cloud ERP 80% 15 37 REVIEWS 3 Oracle JD Edwards EnterpriseOne ERP 76% REVIEWS -- SAP Business One 84% 14 23 REVIEWS 4 Unit4 ERP 76% REVIEWS -- Microsoft Dynamics NAV 71% 10 22 REVIEWS 5 FinancialForce ERP 76% REVIEWS -- Tyler Technologies Munis ERP 83% 10 22 REVIEWS 6 Ramco ERP Suite 75% REVIEWS -- Deltek Ajera 64% 8 41 REVIEWS 7 Microsoft Dynamics AX 75% REVIEWS -- Aptean ERP 82% 8 33 REVIEWS 8 Microsoft Dynamics GP 74% REVIEWS 33 9 Oracle ERP Cloud 74% REVIEWS 58 10 Oracle NetSuite ERP 73% REVIEWS 101 11 Oracle E-Business Suite 73% REVIEWS 43 12 Sage X3 73% REVIEWS 87 13 Oracle PeopleSoft 72% REVIEWS 59 14 Epicor ERP 72% REVIEWS 92 15 SAP S/4HANA 71% REVIEWS 50 16 Workday Financial Management 71% REVIEWS 46 17 IFS Applications 70% REVIEWS

17 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern. Usability and End user learning curves cost the organization money. Pay attention to your end users’ technical ability to determine how important UX is in your purchase. Intuitiveness

31 18 SAP Business ByDesign 69% REVIEWS

Delights 41% 92 19 SAP S/4HANA 67% REVIEWS 71 Highly 46% 20 Infor ERP Solutions 66% REVIEWS MICROSOFT DYNAMICS Satisfie 82 % Usability and 21 Deltek Costpoint 28 365 FOR FINANCE AND Intuitiveness 65% REVIEWS Almost 12% Satisfie 48 OPERATIONS 22 Deltek Vision 60% REVIEWS TOP PRODUCT -- Disappoints CATEGORY AVERAGE 74%

-- Deltek Maconomy 68% 16 43 REVIEWS 2 Sage X3 79% REVIEWS -- Rootstock Cloud ERP 82% 15 33 REVIEWS 3 Oracle ERP Cloud 79% REVIEWS -- SAP Business One 76% 14 34 REVIEWS 4 Acumatica Cloud ERP 79% REVIEWS -- Microsoft Dynamics NAV 70% 10 50 REVIEWS 5 Workday Financial Management 78% REVIEWS -- Tyler Technologies Munis ERP 91% 10 46 REVIEWS 6 IFS Applications 78% REVIEWS -- Deltek Ajera 67% 8 23 REVIEWS 7 Unit4 ERP 77% REVIEWS -- Aptean ERP 82% 8 22 REVIEWS 8 Ramco ERP Suite 77% REVIEWS 41 9 Microsoft Dynamics AX 77% REVIEWS 58 10 Oracle NetSuite ERP 76% REVIEWS 59 11 Epicor ERP 76% REVIEWS 87 12 Oracle PeopleSoft 75% REVIEWS 30 13 Microsoft Dynamics SL 74% REVIEWS 101 14 Oracle E-Business Suite 74% REVIEWS 37 15 Oracle JD Edwards EnterpriseOne ERP 74% REVIEWS 33 16 Microsoft Dynamics GP 71% REVIEWS 22 17 FinancialForce ERP 71% REVIEWS

18 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve. Use the Vendor Support data in this section to see which vendors tend to under-service their product and which will offer quality support.

31 18 SAP Business ByDesign 68% REVIEWS

Delights 40% 28 19 Deltek Costpoint 68% REVIEWS 71 Highly 56% 20 Infor ERP Solutions 66% REVIEWS Satisfie 83 % Vendor Support 21 Microsoft Dynamics SL 30 UNIT4 ERP 65% REVIEWS Almost TOP PRODUCT 2% Satisfie 59 22 Epicor ERP 62% REVIEWS 2% Disappoints CATEGORY AVERAGE 73%

-- Deltek Maconomy 80% 16 22 REVIEWS 2 Ramco ERP Suite 80% REVIEWS -- Rootstock Cloud ERP 80% 15 33 REVIEWS 3 Oracle ERP Cloud 80% REVIEWS -- SAP Business One 87% 14 37 REVIEWS 4 Microsoft Dynamics 365 for Finance and Operations 78% REVIEWS -- Microsoft Dynamics NAV 68% 10 58 REVIEWS 5 Oracle NetSuite ERP 78% REVIEWS -- Tyler Technologies Munis ERP 92% 10 22 REVIEWS 6 FinancialForce ERP 78% REVIEWS -- Aptean ERP 76% 8 50 REVIEWS 7 Workday Financial Management 76% REVIEWS -- Deltek Ajera 79% 8 48 REVIEWS 8 Deltek Vision 75% REVIEWS 46 9 IFS Applications 74% REVIEWS 34 10 Acumatica Cloud ERP 74% REVIEWS 101 11 Oracle E-Business Suite 73% REVIEWS 37 12 Oracle JD Edwards EnterpriseOne ERP 72% REVIEWS 87 13 Oracle PeopleSoft 71% REVIEWS 43 14 Sage X3 71% REVIEWS 41 15 Microsoft Dynamics AX 71% REVIEWS 92 16 SAP S/4HANA 69% REVIEWS 33 17 Microsoft Dynamics GP 69% REVIEWS

19 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

The ability to integrate with other systems is increasingly important; without this, manual data loading and extraction can be time-consuming and prone to error. Use this Ease of Data Integration section to see which vendors will cause headaches and which will make data integration easy.

92 18 SAP S/4HANA 70% REVIEWS

Delights 37% 28 19 Deltek Costpoint 69% REVIEWS 48 Highly 47% 20 Deltek Vision 67% REVIEWS Satisfie 79 % Ease of Data 21 Infor ERP Solutions 71 UNIT4 ERP Integration 65% REVIEWS Almost TOP PRODUCT 14% Satisfie 33 22 Microsoft Dynamics GP 61% REVIEWS 2% Disappoints CATEGORY AVERAGE 73%

-- Deltek Maconomy 72% 16 37 REVIEWS 2 Microsoft Dynamics 365 for Finance and Operations 79% REVIEWS -- Rootstock Cloud ERP 89% 15 33 REVIEWS 3 Oracle ERP Cloud 79% REVIEWS -- SAP Business One 81% 14 41 REVIEWS 4 Microsoft Dynamics AX 79% REVIEWS -- Microsoft Dynamics NAV 70% 10 58 REVIEWS 5 Oracle NetSuite ERP 78% REVIEWS -- Tyler Technologies Munis ERP 84% 10 101 REVIEWS 6 Oracle E-Business Suite 76% REVIEWS -- Aptean ERP 92% 8 34 REVIEWS 7 Acumatica Cloud ERP 76% REVIEWS -- Deltek Ajera 82% 8 22 REVIEWS 8 FinancialForce ERP 76% REVIEWS 87 9 Oracle PeopleSoft 75% REVIEWS 22 10 Ramco ERP Suite 75% REVIEWS 50 11 Workday Financial Management 74% REVIEWS 59 12 Epicor ERP 74% REVIEWS 43 13 Sage X3 73% REVIEWS 30 14 Microsoft Dynamics SL 72% REVIEWS 37 15 Oracle JD Edwards EnterpriseOne ERP 71% REVIEWS 46 16 IFS Applications 71% REVIEWS 31 17 SAP Business ByDesign 70% REVIEWS

20 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

Administrative interfaces don’t get the same attention as those built for end users, but they shouldn’t be clunky or unintuitive. Use the data in this section to determine which Ease of IT vendors make administration easy, so that your IT personnel can resolve issues and perform configurations efficiently and effectively. Administration

33 18 Microsoft Dynamics GP 69% REVIEWS

Delights 50% 46 19 IFS Applications 69% REVIEWS 71 Highly 35% 20 Infor ERP Solutions 69% REVIEWS Satisfie 84 % Ease of IT 41 Administration 21 Microsoft Dynamics AX 68% REVIEWS SAP BUSINESS BYDESIGN Almost TOP PRODUCT 15% Satisfie 28 22 Deltek Costpoint 65% REVIEWS -- Disappoints CATEGORY AVERAGE 74%

-- Deltek Maconomy 71% 16 37 REVIEWS 2 Microsoft Dynamics 365 for Finance and Operations 83% REVIEWS -- Rootstock Cloud ERP 77% 15 33 REVIEWS 3 Oracle ERP Cloud 78% REVIEWS -- SAP Business One 74% 14 58 REVIEWS 4 Oracle NetSuite ERP 77% REVIEWS -- Microsoft Dynamics NAV 69% 10 23 REVIEWS 5 Unit4 ERP 77% REVIEWS -- Tyler Technologies Munis ERP 88% 10 34 REVIEWS 6 Acumatica Cloud ERP 77% REVIEWS -- Deltek Ajera 79% 8 37 REVIEWS 7 Oracle JD Edwards EnterpriseOne ERP 75% REVIEWS -- Aptean ERP 81% 8 43 REVIEWS 8 Sage X3 74% REVIEWS 22 9 FinancialForce ERP 74% REVIEWS 50 10 Workday Financial Management 74% REVIEWS 30 11 Microsoft Dynamics SL 74% REVIEWS 59 12 Epicor ERP 73% REVIEWS 87 13 Oracle PeopleSoft 73% REVIEWS 22 14 Ramco ERP Suite 73% REVIEWS 101 15 Oracle E-Business Suite 72% REVIEWS 92 16 SAP S/4HANA 71% REVIEWS 48 17 Deltek Vision 70% REVIEWS

21 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

Out-of-the-box functionality often isn’t enough, especially for niche or industry-specific software, and the reason ou’ry e buying rather than building is to save time and money in Ease of Customization the first place. Don’t get bogged down in a difficult customization; use the data in this section to make sure you can easily achieve the functionality you need for your particular situation.

48 18 Deltek Vision 68% REVIEWS

Delights 50% 41 19 Microsoft Dynamics AX 67% REVIEWS 33 Highly 31% 20 Microsoft Dynamics GP 66% REVIEWS MICROSOFT DYNAMICS Satisfie 83 % Ease of 21 Deltek Costpoint 28 365 FOR FINANCE AND Customization 64% REVIEWS Almost 19% Satisfie 71 OPERATIONS 22 Infor ERP Solutions 61% REVIEWS TOP PRODUCT -- Disappoints CATEGORY AVERAGE 72%

-- Deltek Maconomy 68% 16 22 REVIEWS 2 Ramco ERP Suite 82% REVIEWS -- Rootstock Cloud ERP 75% 15 59 REVIEWS 3 Epicor ERP 81% REVIEWS -- SAP Business One 74% 14 37 REVIEWS 4 Oracle JD Edwards EnterpriseOne ERP 78% REVIEWS -- Microsoft Dynamics NAV 62% 10 58 REVIEWS 5 Oracle NetSuite ERP 77% REVIEWS -- Tyler Technologies Munis ERP 87% 10 33 REVIEWS 6 Oracle ERP Cloud 76% REVIEWS -- Deltek Ajera 59% 8 31 REVIEWS 7 SAP Business ByDesign 75% REVIEWS -- Aptean ERP 84% 8 34 REVIEWS 8 Acumatica Cloud ERP 74% REVIEWS 101 9 Oracle E-Business Suite 74% REVIEWS 46 10 IFS Applications 73% REVIEWS 43 11 Sage X3 73% REVIEWS 23 12 Unit4 ERP 72% REVIEWS 30 13 Microsoft Dynamics SL 71% REVIEWS 87 14 Oracle PeopleSoft 70% REVIEWS 22 15 FinancialForce ERP 70% REVIEWS 50 16 Workday Financial Management 70% REVIEWS 92 17 SAP S/4HANA 69% REVIEWS

22 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

Effective and readily available training enables users to get the most out of the software you’ve chosen. Use this section to make sure your vendor’s training programs and Availability and Quality materials measure up. of Training

28 18 Deltek Costpoint 68% REVIEWS

Delights 46% 59 19 Epicor ERP 66% REVIEWS 31 Highly 36% 20 SAP Business ByDesign 66% REVIEWS Satisfie 82 % Availability and 71 Quality of Training 21 Infor ERP Solutions 64% REVIEWS ORACLE ERP CLOUD Almost TOP PRODUCT 18% Satisfie 48 22 Deltek Vision 61% REVIEWS -- Disappoints CATEGORY AVERAGE 71%

-- Deltek Maconomy 76% 16 23 REVIEWS 2 Unit4 ERP 81% REVIEWS -- Rootstock Cloud ERP 87% 15 37 REVIEWS 3 Microsoft Dynamics 365 for Finance and Operations 79% REVIEWS -- SAP Business One 73% 14 22 REVIEWS 4 Ramco ERP Suite 76% REVIEWS -- Microsoft Dynamics NAV 51% 10 58 REVIEWS 5 Oracle NetSuite ERP 76% REVIEWS -- Tyler Technologies Munis ERP 88% 10 34 REVIEWS 6 Acumatica Cloud ERP 75% REVIEWS -- Aptean ERP 85% 8 101 REVIEWS 7 Oracle E-Business Suite 72% REVIEWS -- Deltek Ajera 68% 8 37 REVIEWS 8 Oracle JD Edwards EnterpriseOne ERP 72% REVIEWS 46 9 IFS Applications 72% REVIEWS 87 10 Oracle PeopleSoft 71% REVIEWS 43 11 Sage X3 71% REVIEWS 33 12 Microsoft Dynamics GP 71% REVIEWS 22 13 FinancialForce ERP 71% REVIEWS 50 14 Workday Financial Management 70% REVIEWS 41 15 Microsoft Dynamics AX 69% REVIEWS 30 16 Microsoft Dynamics SL 69% REVIEWS 92 17 SAP S/4HANA 68% REVIEWS

23 Enterprise Resource Planning Data Quadrant Report

This section provides detailed information on user satisfaction for each vendor capability regarding their product offering(s). Use Vendor Capability Satisfaction these pages to dig deeper into areas of particular interest or concern.

Choosing the right software is only the first step. Successfully implementing the new solution is necessary in order to ealizr e its full value and promote end user adoption. Use Ease of Implementation the data in this section to determine which software is easy to implement, and which may jeopardize your goals by causing trouble in this stage.

33 18 Microsoft Dynamics GP 70% REVIEWS

Delights 41% 59 19 Epicor ERP 68% REVIEWS 92 Highly 49% 20 SAP S/4HANA 66% REVIEWS MICROSOFT DYNAMICS Satisfie 83 % Ease of 21 Microsoft Dynamics SL 30 365 FOR FINANCE AND Implementation 66% REVIEWS Almost 10% Satisfie 71 OPERATIONS 22 Infor ERP Solutions 61% REVIEWS TOP PRODUCT -- Disappoints CATEGORY AVERAGE 73%

-- Deltek Maconomy 65% 16 23 REVIEWS 2 Unit4 ERP 80% REVIEWS -- Rootstock Cloud ERP 82% 15 43 REVIEWS 3 Sage X3 79% REVIEWS -- SAP Business One 70% 14 33 REVIEWS 4 Oracle ERP Cloud 79% REVIEWS -- Microsoft Dynamics NAV 56% 10 34 REVIEWS 5 Acumatica Cloud ERP 79% REVIEWS -- Tyler Technologies Munis ERP 88% 10 37 REVIEWS 6 Oracle JD Edwards EnterpriseOne ERP 76% REVIEWS -- Deltek Ajera 72% 8 87 REVIEWS 7 Oracle PeopleSoft 76% REVIEWS -- Aptean ERP 86% 8 22 REVIEWS 8 FinancialForce ERP 75% REVIEWS 22 9 Ramco ERP Suite 75% REVIEWS 41 10 Microsoft Dynamics AX 75% REVIEWS 48 11 Deltek Vision 74% REVIEWS 46 12 IFS Applications 73% REVIEWS 31 13 SAP Business ByDesign 73% REVIEWS 58 14 Oracle NetSuite ERP 73% REVIEWS 101 15 Oracle E-Business Suite 72% REVIEWS 50 16 Workday Financial Management 71% REVIEWS 28 17 Deltek Costpoint 71% REVIEWS

24 Enterprise Resource Planning Data Quadrant Report

Product Feature Summary MANDATORY FEATURES This page summarizes user satisfaction with a variety of product features. While strong and consistent performance across the board is desirable, you may be willing to tolerate low scores on features that don’t impact your primary use case or core objectives. Use this high-level data to help plan and structure your product evaluation.

BI AND INDUSTRY OVERALL ACCOUNTING ANALYTICS AND PROCUREMENT VENDOR FEATURE AND FINANCIAL REPORTING PERFORMANCE SPECIFIC MANAGEMENT SATISFACTION MANAGEMENT MANAGEMENT CAPABILITIES

Microsoft Dynamics 365 for Finance 81% 83% 82% 80% 80% 80% and Operations

Ramco ERP Suite 81% 80% 85% 78% 81% 80%

Oracle ERP Cloud 80% 74% 82% 80% 81% 81%

Acumatica Cloud ERP 80% 85% 72% 79% 78% 81%

Oracle NetSuite ERP 78% 81% 79% 75% 79% 77%

Unit4 ERP 78% 82% 79% 79% 78% 77%

Oracle PeopleSoft 77% 80% 79% 75% 77% 74%

Oracle JD Edwards EnterpriseOne ERP 76% 80% 71% 70% 78% 81%

FinancialForce ERP 76% 79% 75% 74% 75% 74%

Workday Financial Management 75% 76% 78% 74% 75% 75%

CATEGORY AVERAGE 74% 77% 72% 72% 73% 76%

25 Enterprise Resource Planning Data Quadrant Report

Product Feature Summary MANDATORY FEATURES This page summarizes user satisfaction with a variety of product features. While strong and consistent performance across the board is desirable, you may be willing to tolerate low scores on features that don’t impact your primary use case or core objectives. Use this high-level data to help plan and structure your product evaluation.

BI AND INDUSTRY OVERALL ACCOUNTING ANALYTICS AND PROCUREMENT VENDOR FEATURE AND FINANCIAL REPORTING PERFORMANCE SPECIFIC MANAGEMENT SATISFACTION MANAGEMENT MANAGEMENT CAPABILITIES

Sage X3 75% 77% 74% 81% 72% 78%

Oracle E-Business Suite 74% 78% 72% 75% 77% 77%

SAP S/4HANA 73% 78% 70% 70% 74% 77%

Microsoft Dynamics SL 71% 71% 71% 70% 68% 73%

Deltek Vision 71% 76% 69% 69% 78% 70%

Microsoft Dynamics AX 71% 73% 75% 67% 74% 76%

Epicor ERP 71% 78% 68% 70% 71% 76%

IFS Applications 70% 67% 69% 70% 70% 70%

SAP Business ByDesign 69% 77% 71% 63% 58% 73%

Microsoft Dynamics GP 68% 72% 67% 69% 65% 74%

CATEGORY AVERAGE 74% 77% 72% 72% 73% 76%

26 Enterprise Resource Planning Data Quadrant Report

Product Feature Summary MANDATORY FEATURES This page summarizes user satisfaction with a variety of product features. While strong and consistent performance across the board is desirable, you may be willing to tolerate low scores on features that don’t impact your primary use case or core objectives. Use this high-level data to help plan and structure your product evaluation.

BI AND INDUSTRY OVERALL ACCOUNTING ANALYTICS AND PROCUREMENT VENDOR FEATURE AND FINANCIAL REPORTING PERFORMANCE SPECIFIC MANAGEMENT SATISFACTION MANAGEMENT MANAGEMENT CAPABILITIES

Deltek Costpoint 68% 76% 66% 68% 68% 60%

Infor ERP Solutions 67% 71% 65% 65% 66% 71%

CATEGORY AVERAGE 74% 77% 72% 72% 73% 76%

VENDORS WITH INSUFFICIENT DATA

Tyler Technologies Munis ERP 93% 94% 94% 87% 91% 96%

SAP Business One 84% 86% 83% 88% 84% 84%

Aptean ERP 83% 84% 78% 87% 85% 85%

Rootstock Cloud ERP 80% 83% 84% 80% 79% 77%

Deltek Maconomy 72% 71% 72% 76% 79% 76%

Deltek Ajera 69% 59% 63% 80% 81% 82%

Microsoft Dynamics NAV 66% 80% 66% 57% 65% 56%

27 Enterprise Resource Planning Data Quadrant Report

Product Feature Summary STANDARD FEATURES This page summarizes user satisfaction with a variety of product features. While strong and consistent performance across the board is desirable, you may be willing to tolerate low scores on features that don’t impact your primary use case or core objectives. Use this high-level data to help plan and structure your product evaluation.

JOB AND OVERALL CUSTOMER GOVERNANCE HUMAN CAPITAL SERVICE SUPPLY CHAIN VENDOR FEATURE RELATIONSHIP RISK AND MANAGEMENT MANAGEMENT SATISFACTION MANAGEMENT COMPLIANCE MANAGEMENT

Microsoft Dynamics 365 for Finance 81% 82% 80% 81% 83% 83% 80% and Operations

Ramco ERP Suite 81% 77% 82% 80% 80% 76% 77%

Oracle ERP Cloud 80% 78% 82% 81% 79% 81% 83%

Acumatica Cloud ERP 80% 79% 77% 79% 73% 82% 81%

Oracle NetSuite ERP 78% 76% 73% 78% 73% 80% 81%

Unit4 ERP 78% 85% 81% 77% 76% 79% --

Oracle PeopleSoft 77% 72% 78% 78% 76% 74% 78%

Oracle JD Edwards EnterpriseOne ERP 76% 76% 69% 76% 73% 74% 77%

FinancialForce ERP 76% 75% 81% 74% 82% 77% 76%

Workday Financial Management 75% 72% 75% 79% 74% 77% 77%

CATEGORY AVERAGE 74% 73% 73% 73% 74% 74% 78%

28 Enterprise Resource Planning Data Quadrant Report

Product Feature Summary STANDARD FEATURES This page summarizes user satisfaction with a variety of product features. While strong and consistent performance across the board is desirable, you may be willing to tolerate low scores on features that don’t impact your primary use case or core objectives. Use this high-level data to help plan and structure your product evaluation.

JOB AND OVERALL CUSTOMER GOVERNANCE HUMAN CAPITAL SERVICE SUPPLY CHAIN VENDOR FEATURE RELATIONSHIP RISK AND MANAGEMENT PROJECT MANAGEMENT MANAGEMENT SATISFACTION MANAGEMENT COMPLIANCE MANAGEMENT

Sage X3 75% 79% 74% 76% 80% 79% 82%

Oracle E-Business Suite 74% 76% 76% 74% 73% 73% 84%

SAP S/4HANA 73% 70% 74% 73% 73% 74% 77%

Microsoft Dynamics SL 71% 72% 71% 70% 71% 65% 74%

Deltek Vision 71% 63% 66% 66% 72% 71% 67%

Microsoft Dynamics AX 71% 79% 72% 71% 75% 75% 75%

Epicor ERP 71% 66% 73% 74% 77% 74% 79%

IFS Applications 70% 80% 67% 74% 74% 73% 69%

SAP Business ByDesign 69% 68% 78% 62% 79% 70% 76%

Microsoft Dynamics GP 68% 70% 67% 67% 71% 69% 73%

CATEGORY AVERAGE 74% 73% 73% 73% 74% 74% 78%

29 Enterprise Resource Planning Data Quadrant Report

Product Feature Summary STANDARD FEATURES This page summarizes user satisfaction with a variety of product features. While strong and consistent performance across the board is desirable, you may be willing to tolerate low scores on features that don’t impact your primary use case or core objectives. Use this high-level data to help plan and structure your product evaluation.

JOB AND OVERALL CUSTOMER GOVERNANCE HUMAN CAPITAL SERVICE SUPPLY CHAIN VENDOR FEATURE RELATIONSHIP RISK AND MANAGEMENT PROJECT MANAGEMENT MANAGEMENT SATISFACTION MANAGEMENT COMPLIANCE MANAGEMENT

Deltek Costpoint 68% 66% 76% 72% 69% 75% 72%

Infor ERP Solutions 67% 66% 65% 65% 69% 68% 72%

CATEGORY AVERAGE 74% 73% 73% 73% 74% 74% 78%

VENDORS WITH INSUFFICIENT DATA

Tyler Technologies Munis ERP 93% 95% 87% 83% 87% 87% 95%

SAP Business One 84% 81% 85% 76% 85% 71% 86%

Aptean ERP 83% 81% 87% 83% 93% 80% 81%

Rootstock Cloud ERP 80% 82% 78% 82% 86% 82% 71%

Deltek Maconomy 72% 80% 71% 73% 78% 80% 81%

Deltek Ajera 69% 75% 80% 66% 72% 77% 77%

Microsoft Dynamics NAV 66% 62% 56% 51% 47% 47% 58%

30 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Product Features This table lists and describes all the features that are evaluated in the Enterprise Resource Planning software category. For your convenience, these descriptions are repeated under the feature subheadings in the subsequent pages.

Mandatory Features Includes all aspects of reporting and BI analytics, as well as planning and BI and Performance Management optimization. Includes accounting and finance functions such as general , accounts payable, Accounting and Financial and accounts receivable. Management Includes all unmentioned industry specific modules and capabilities related to the Industry Specific Capabilities primary industry of your company.

Includes historical & real-time dashboard visualizations, detailed & summary Analytics and Reporting reporting, sales forecasting & easy data extraction for data analysis. Includes purchasing and procurement management, as well as supplier Procurement Management management and optimization.

Standard Features

Includes sales order management functions such as quotes, contract, marketing, Includes all aspects of project planning management, costing and billing, resource Customer Relationship and automation. Job and Project Management management and controls, and product data management. Management Includes all aspects of service management, service orders, requests, field service Includes governance, risk management, compliance, security management, controls Service Management and contracts. Governance Risk and Compliance and audit. Includes all aspects of logistics, distribution, and inventory management, as well as Includes employee management functions such as recruiting, payroll, development Supply Chain Management warehouse and shipping, order promising, and asset management. Human Capital Management and performance management.

31 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Accounting and Financial Mandatory Feature Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable. Management

41 18 Microsoft Dynamics AX 73% REVIEWS

Delights 53% 33 19 Microsoft Dynamics GP 72% REVIEWS

Highly 71 34% 20 Infor ERP Solutions 71% REVIEWS Satisfies 85 % ACUMATICA CLOUD Accounting and Financial 30 21 Microsoft Dynamics SL 71% REVIEWS Almost 13% Management ERP Satisfies TOP PRODUCT 46 22 IFS Applications 67% REVIEWS Disappoints -- CATEGORY AVERAGE 77%

16 37 -- Deltek Maconomy 71% REVIEWS 2 Microsoft Dynamics 365 for Finance and Operations 83% REVIEWS 15 23 -- Rootstock Cloud ERP 83% REVIEWS 3 Unit4 ERP 82% REVIEWS 14 58 -- SAP Business One 86% REVIEWS 4 Oracle NetSuite ERP 81% REVIEWS 10 37 -- Tyler Technologies Munis ERP 94% REVIEWS 5 Oracle JD Edwards EnterpriseOne ERP 80% REVIEWS 10 87 -- Microsoft Dynamics NAV 80% REVIEWS 6 Oracle PeopleSoft 80% REVIEWS 8 22 -- Aptean ERP 84% REVIEWS 7 Ramco ERP Suite 80% REVIEWS 8 22 -- Deltek Ajera 59% REVIEWS 8 FinancialForce ERP 79% REVIEWS 92 9 SAP S/4HANA 78% REVIEWS 59 10 Epicor ERP 78% REVIEWS 101 11 Oracle E-Business Suite 78% REVIEWS 31 12 SAP Business ByDesign 77% REVIEWS 43 13 Sage X3 77% REVIEWS 28 14 Deltek Costpoint 76% REVIEWS 50 15 Workday Financial Management 76% REVIEWS 48 16 Deltek Vision 76% REVIEWS 33 17 Oracle ERP Cloud 74% REVIEWS

32 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Analytics and Reporting Mandatory Feature Includes historical & real-time dashboard visualizations, detailed & summary reporting, sales forecasting & easy data extraction for data analysis.

59 19 Epicor ERP 68% REVIEWS

Delights 48% 33 20 Microsoft Dynamics GP 67% REVIEWS

Highly 28 43% 21 Deltek Costpoint 66% REVIEWS Satisfies 85 % Analytics and Reporting 71 RAMCO ERP SUITE 22 Infor ERP Solutions 65% REVIEWS Almost 9% TOP PRODUCT Satisfies CATEGORY AVERAGE 72% Disappoints -- 16 -- Deltek Maconomy 72% REVIEWS 15 37 -- Rootstock Cloud ERP 84% REVIEWS 2 Microsoft Dynamics 365 for Finance and Operations 82% REVIEWS 14 33 -- SAP Business One 83% REVIEWS 3 Oracle ERP Cloud 82% REVIEWS 10 23 -- Tyler Technologies Munis ERP 94% REVIEWS 4 Unit4 ERP 79% REVIEWS 10 58 -- Microsoft Dynamics NAV 66% REVIEWS 5 Oracle NetSuite ERP 79% REVIEWS 8 87 -- Aptean ERP 78% REVIEWS 6 Oracle PeopleSoft 79% REVIEWS 8 50 -- Deltek Ajera 63% REVIEWS 7 Workday Financial Management 78% REVIEWS 22 8 FinancialForce ERP 75% REVIEWS 41 9 Microsoft Dynamics AX 75% REVIEWS 43 10 Sage X3 74% REVIEWS 34 11 Acumatica Cloud ERP 72% REVIEWS 101 12 Oracle E-Business Suite 72% REVIEWS 31 13 SAP Business ByDesign 71% REVIEWS 37 14 Oracle JD Edwards EnterpriseOne ERP 71% REVIEWS 30 15 Microsoft Dynamics SL 71% REVIEWS 92 16 SAP S/4HANA 70% REVIEWS 46 17 IFS Applications 69% REVIEWS 48 18 Deltek Vision 69% REVIEWS

33 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

BI and Performance Management Mandatory Feature Includes all aspects of reporting and BI analytics, as well as planning and optimization.

28 19 Deltek Costpoint 68% REVIEWS

Delights 45% 41 20 Microsoft Dynamics AX 67% REVIEWS

Highly 71 40% 21 Infor ERP Solutions 65% REVIEWS Satisfies 81 % BI and Performance 31 SAGE X3 22 SAP Business ByDesign 63% REVIEWS Almost 13% Management TOP PRODUCT Satisfies CATEGORY AVERAGE 72% Disappoints 2% 16 -- Deltek Maconomy 76% REVIEWS 15 33 -- Rootstock Cloud ERP 80% REVIEWS 2 Oracle ERP Cloud 80% REVIEWS 14 37 -- SAP Business One 88% REVIEWS 3 Microsoft Dynamics 365 for Finance and Operations 80% REVIEWS 10 23 -- Tyler Technologies Munis ERP 87% REVIEWS 4 Unit4 ERP 79% REVIEWS 10 34 -- Microsoft Dynamics NAV 57% REVIEWS 5 Acumatica Cloud ERP 79% REVIEWS 8 22 -- Aptean ERP 87% REVIEWS 6 Ramco ERP Suite 78% REVIEWS 8 101 -- Deltek Ajera 80% REVIEWS 7 Oracle E-Business Suite 75% REVIEWS 87 8 Oracle PeopleSoft 75% REVIEWS 58 9 Oracle NetSuite ERP 75% REVIEWS 22 10 FinancialForce ERP 74% REVIEWS 50 11 Workday Financial Management 74% REVIEWS 46 12 IFS Applications 70% REVIEWS 30 13 Microsoft Dynamics SL 70% REVIEWS 37 14 Oracle JD Edwards EnterpriseOne ERP 70% REVIEWS 92 15 SAP S/4HANA 70% REVIEWS 59 16 Epicor ERP 70% REVIEWS 33 17 Microsoft Dynamics GP 69% REVIEWS 48 18 Deltek Vision 69% REVIEWS

34 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Industry Specific Capabilities Mandatory Feature Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

30 19 Microsoft Dynamics SL 68% REVIEWS

Delights 36% 71 20 Infor ERP Solutions 66% REVIEWS

Highly 33 52% 21 Microsoft Dynamics GP 65% REVIEWS Satisfies 81 % Industry Specific Capabilities 31 ORACLE ERP CLOUD 22 SAP Business ByDesign 58% REVIEWS Almost 12% TOP PRODUCT Satisfies CATEGORY AVERAGE 73% Disappoints -- 16 -- Deltek Maconomy 79% REVIEWS 15 22 -- Rootstock Cloud ERP 79% REVIEWS 2 Ramco ERP Suite 81% REVIEWS 14 37 -- SAP Business One 84% REVIEWS 3 Microsoft Dynamics 365 for Finance and Operations 80% REVIEWS 10 58 -- Tyler Technologies Munis ERP 91% REVIEWS 4 Oracle NetSuite ERP 79% REVIEWS 10 48 -- Microsoft Dynamics NAV 65% REVIEWS 5 Deltek Vision 78% REVIEWS 8 34 -- Aptean ERP 85% REVIEWS 6 Acumatica Cloud ERP 78% REVIEWS 8 37 -- Deltek Ajera 81% REVIEWS 7 Oracle JD Edwards EnterpriseOne ERP 78% REVIEWS 23 8 Unit4 ERP 78% REVIEWS 87 9 Oracle PeopleSoft 77% REVIEWS 101 10 Oracle E-Business Suite 77% REVIEWS 50 11 Workday Financial Management 75% REVIEWS 22 12 FinancialForce ERP 75% REVIEWS 92 13 SAP S/4HANA 74% REVIEWS 41 14 Microsoft Dynamics AX 74% REVIEWS 43 15 Sage X3 72% REVIEWS 59 16 Epicor ERP 71% REVIEWS 46 17 IFS Applications 70% REVIEWS 28 18 Deltek Costpoint 68% REVIEWS

35 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Procurement Management Mandatory Feature Includes purchasing and procurement management, as well as supplier management and optimization.

71 19 Infor ERP Solutions 71% REVIEWS

Delights 43% 46 20 IFS Applications 70% REVIEWS

Highly 48 40% 21 Deltek Vision 70% REVIEWS Satisfies 81 % Procurement Management 28 ORACLE ERP CLOUD 22 Deltek Costpoint 60% REVIEWS Almost 17% TOP PRODUCT Satisfies CATEGORY AVERAGE 76% Disappoints -- 16 -- Deltek Maconomy 76% REVIEWS 15 34 -- Rootstock Cloud ERP 77% REVIEWS 2 Acumatica Cloud ERP 81% REVIEWS 14 37 -- SAP Business One 84% REVIEWS 3 Oracle JD Edwards EnterpriseOne ERP 81% REVIEWS 10 37 -- Tyler Technologies Munis ERP 96% REVIEWS 4 Microsoft Dynamics 365 for Finance and Operations 80% REVIEWS 10 22 -- Microsoft Dynamics NAV 56% REVIEWS 5 Ramco ERP Suite 80% REVIEWS 8 43 -- Aptean ERP 85% REVIEWS 6 Sage X3 78% REVIEWS 8 23 -- Deltek Ajera 82% REVIEWS 7 Unit4 ERP 77% REVIEWS 58 8 Oracle NetSuite ERP 77% REVIEWS 92 9 SAP S/4HANA 77% REVIEWS 101 10 Oracle E-Business Suite 77% REVIEWS 59 11 Epicor ERP 76% REVIEWS 41 12 Microsoft Dynamics AX 76% REVIEWS 50 13 Workday Financial Management 75% REVIEWS 22 14 FinancialForce ERP 74% REVIEWS 87 15 Oracle PeopleSoft 74% REVIEWS 33 16 Microsoft Dynamics GP 74% REVIEWS 31 17 SAP Business ByDesign 73% REVIEWS 30 18 Microsoft Dynamics SL 73% REVIEWS

36 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Customer Relationship Standard Feature Includes sales order management functions such as quotes, contract, marketing, and automation. Management

31 18 SAP Business ByDesign 68% REVIEWS

Delights 59% 59 19 Epicor ERP 66% REVIEWS

Highly 28 33% 20 Deltek Costpoint 66% REVIEWS Satisfies 85 % Customer Relationship 71 21 Infor ERP Solutions 66% REVIEWS UNIT4 ERP Almost Management TOP PRODUCT 6% Satisfies 48 22 Deltek Vision 63% REVIEWS Disappoints 2% CATEGORY AVERAGE 73%

16 37 -- Deltek Maconomy 80% REVIEWS 2 Microsoft Dynamics 365 for Finance and Operations 82% REVIEWS 15 46 -- Rootstock Cloud ERP 82% REVIEWS 3 IFS Applications 80% REVIEWS 14 43 -- SAP Business One 81% REVIEWS 4 Sage X3 79% REVIEWS 10 41 -- Tyler Technologies Munis ERP 95% REVIEWS 5 Microsoft Dynamics AX 79% REVIEWS 10 34 -- Microsoft Dynamics NAV 62% REVIEWS 6 Acumatica Cloud ERP 79% REVIEWS 8 33 -- Aptean ERP 81% REVIEWS 7 Oracle ERP Cloud 78% REVIEWS 8 22 -- Deltek Ajera 75% REVIEWS 8 Ramco ERP Suite 77% REVIEWS 37 9 Oracle JD Edwards EnterpriseOne ERP 76% REVIEWS 58 10 Oracle NetSuite ERP 76% REVIEWS 101 11 Oracle E-Business Suite 76% REVIEWS 22 12 FinancialForce ERP 75% REVIEWS 87 13 Oracle PeopleSoft 72% REVIEWS 50 14 Workday Financial Management 72% REVIEWS 30 15 Microsoft Dynamics SL 72% REVIEWS 92 16 SAP S/4HANA 70% REVIEWS 33 17 Microsoft Dynamics GP 70% REVIEWS

37 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Governance Risk and Compliance Standard Feature Includes governance, risk management, compliance, security management, controls and audit.

33 19 Microsoft Dynamics GP 67% REVIEWS

Delights 50% 46 20 IFS Applications 67% REVIEWS

Highly 48 41% 21 Deltek Vision 66% REVIEWS Satisfies 82 % Governance Risk and Compliance 71 RAMCO ERP SUITE 22 Infor ERP Solutions 65% REVIEWS Almost 6% TOP PRODUCT Satisfies CATEGORY AVERAGE 73% Disappoints 4% 16 -- Deltek Maconomy 71% REVIEWS 15 33 -- Rootstock Cloud ERP 78% REVIEWS 2 Oracle ERP Cloud 82% REVIEWS 14 22 -- SAP Business One 85% REVIEWS 3 FinancialForce ERP 81% REVIEWS 23 -- Tyler Technologies Munis ERP 87% 10 4 Unit4 ERP 81% REVIEWS REVIEWS 10 37 -- Microsoft Dynamics NAV 56% REVIEWS 5 Microsoft Dynamics 365 for Finance and Operations 80% REVIEWS 8 31 -- Aptean ERP 87% REVIEWS 6 SAP Business ByDesign 78% REVIEWS 8 87 -- Deltek Ajera 80% REVIEWS 7 Oracle PeopleSoft 78% REVIEWS 34 8 Acumatica Cloud ERP 77% REVIEWS 28 9 Deltek Costpoint 76% REVIEWS 101 10 Oracle E-Business Suite 76% REVIEWS 50 11 Workday Financial Management 75% REVIEWS 43 12 Sage X3 74% REVIEWS 92 13 SAP S/4HANA 74% REVIEWS 58 14 Oracle NetSuite ERP 73% REVIEWS 59 15 Epicor ERP 73% REVIEWS 41 16 Microsoft Dynamics AX 72% REVIEWS 30 17 Microsoft Dynamics SL 71% REVIEWS 37 18 Oracle JD Edwards EnterpriseOne ERP 69% REVIEWS

38 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Human Capital Management Standard Feature Includes employee management functions such as recruiting, payroll, development and performance management.

33 19 Microsoft Dynamics GP 67% REVIEWS

Delights 38% 48 20 Deltek Vision 66% REVIEWS

Highly 71 50% 21 Infor ERP Solutions 65% REVIEWS Satisfies 81 % Human Capital Management 31 ORACLE ERP CLOUD 22 SAP Business ByDesign 62% REVIEWS Almost 12% TOP PRODUCT Satisfies CATEGORY AVERAGE 73% Disappoints -- 16 -- Deltek Maconomy 73% REVIEWS 15 37 -- Rootstock Cloud ERP 82% REVIEWS 2 Microsoft Dynamics 365 for Finance and Operations 81% REVIEWS 14 22 -- SAP Business One 76% REVIEWS 3 Ramco ERP Suite 80% REVIEWS 10 50 -- Tyler Technologies Munis ERP 83% REVIEWS 4 Workday Financial Management 79% REVIEWS 10 34 -- Microsoft Dynamics NAV 51% REVIEWS 5 Acumatica Cloud ERP 79% REVIEWS 8 87 -- Aptean ERP 83% REVIEWS 6 Oracle PeopleSoft 78% REVIEWS 8 58 -- Deltek Ajera 66% REVIEWS 7 Oracle NetSuite ERP 78% REVIEWS 23 8 Unit4 ERP 77% REVIEWS 37 9 Oracle JD Edwards EnterpriseOne ERP 76% REVIEWS 43 10 Sage X3 76% REVIEWS 46 11 IFS Applications 74% REVIEWS 101 12 Oracle E-Business Suite 74% REVIEWS 22 13 FinancialForce ERP 74% REVIEWS 59 14 Epicor ERP 74% REVIEWS 92 15 SAP S/4HANA 73% REVIEWS 28 16 Deltek Costpoint 72% REVIEWS 41 17 Microsoft Dynamics AX 71% REVIEWS 30 18 Microsoft Dynamics SL 70% REVIEWS

39 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Job and Project Management Standard Feature Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

33 19 Microsoft Dynamics GP 71% REVIEWS

Delights 43% 30 20 Microsoft Dynamics SL 71% REVIEWS

Highly 71 MICROSOFT 44% 21 Infor ERP Solutions 69% REVIEWS Satisfies 83 % DYNAMICS 365 FOR Job and Project Management 28 22 Deltek Costpoint 69% REVIEWS Almost 13% FINANCE AND Satisfies OPERATIONS CATEGORY AVERAGE 74% TOP PRODUCT Disappoints -- 16 -- Deltek Maconomy 78% REVIEWS 15 22 -- Rootstock Cloud ERP 86% REVIEWS 2 FinancialForce ERP 82% REVIEWS 14 43 -- SAP Business One 85% REVIEWS 3 Sage X3 80% REVIEWS 10 22 -- Tyler Technologies Munis ERP 87% REVIEWS 4 Ramco ERP Suite 80% REVIEWS 10 31 -- Microsoft Dynamics NAV 47% REVIEWS 5 SAP Business ByDesign 79% REVIEWS 8 33 -- Aptean ERP 93% REVIEWS 6 Oracle ERP Cloud 79% REVIEWS 8 59 -- Deltek Ajera 72% REVIEWS 7 Epicor ERP 77% REVIEWS 23 8 Unit4 ERP 76% REVIEWS 87 9 Oracle PeopleSoft 76% REVIEWS 41 10 Microsoft Dynamics AX 75% REVIEWS 50 11 Workday Financial Management 74% REVIEWS 46 12 IFS Applications 74% REVIEWS 101 13 Oracle E-Business Suite 73% REVIEWS 37 14 Oracle JD Edwards EnterpriseOne ERP 73% REVIEWS 34 15 Acumatica Cloud ERP 73% REVIEWS 58 16 Oracle NetSuite ERP 73% REVIEWS 92 17 SAP S/4HANA 73% REVIEWS 48 18 Deltek Vision 72% REVIEWS

40 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Service Management Standard Feature Includes all aspects of service management, service orders, requests, field service and contracts.

31 19 SAP Business ByDesign 70% REVIEWS

Delights 44% 33 20 Microsoft Dynamics GP 69% REVIEWS

Highly 71 MICROSOFT 46% 21 Infor ERP Solutions 68% REVIEWS Satisfies 83 % DYNAMICS 365 FOR Service Management 30 22 Microsoft Dynamics SL 65% REVIEWS Almost 10% FINANCE AND Satisfies OPERATIONS CATEGORY AVERAGE 74% TOP PRODUCT Disappoints -- 16 -- Deltek Maconomy 80% REVIEWS 34 -- Rootstock Cloud ERP 82% 15 2 Acumatica Cloud ERP 82% REVIEWS REVIEWS 33 -- SAP Business One 71% 14 3 Oracle ERP Cloud 81% REVIEWS REVIEWS 58 -- Tyler Technologies Munis ERP 87% 10 4 Oracle NetSuite ERP 80% REVIEWS REVIEWS 23 -- Microsoft Dynamics NAV 47% 10 5 Unit4 ERP 79% REVIEWS REVIEWS 8 43 -- Aptean ERP 80% REVIEWS 6 Sage X3 79% REVIEWS 8 22 -- Deltek Ajera 77% REVIEWS 7 FinancialForce ERP 77% REVIEWS 50 8 Workday Financial Management 77% REVIEWS 22 9 Ramco ERP Suite 76% REVIEWS 41 10 Microsoft Dynamics AX 75% REVIEWS 28 11 Deltek Costpoint 75% REVIEWS 37 12 Oracle JD Edwards EnterpriseOne ERP 74% REVIEWS 92 13 SAP S/4HANA 74% REVIEWS 87 14 Oracle PeopleSoft 74% REVIEWS 59 15 Epicor ERP 74% REVIEWS 101 16 Oracle E-Business Suite 73% REVIEWS 46 17 IFS Applications 73% REVIEWS 48 18 Deltek Vision 71% REVIEWS

41 Data Quadrant Report

This section provides detailed information on user satisfaction for each product feature. Product Feature Satisfaction Use these pages to dig deeper into areas of particular interest or concern.

Supply Chain Management Standard Feature Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

71 19 Infor ERP Solutions 72% REVIEWS

Delights 50% 46 20 IFS Applications 69% REVIEWS

Highly 48 38% 21 Deltek Vision 67% REVIEWS Satisfies 84 % ORACLE E-BUSINESS Supply Chain Management Almost 11% CATEGORY AVERAGE 78% SUITE Satisfies TOP PRODUCT -- Deltek Maconomy 81% 16 Disappoints 1% REVIEWS 15 -- Rootstock Cloud ERP 71% REVIEWS 14 33 -- SAP Business One 86% REVIEWS 2 Oracle ERP Cloud 83% REVIEWS 10 43 -- Tyler Technologies Munis ERP 95% REVIEWS 3 Sage X3 82% REVIEWS 10 34 -- Microsoft Dynamics NAV 58% REVIEWS 4 Acumatica Cloud ERP 81% REVIEWS 8 58 -- Aptean ERP 81% REVIEWS 5 Oracle NetSuite ERP 81% REVIEWS 8 37 -- Deltek Ajera 77% REVIEWS 6 Microsoft Dynamics 365 for Finance and Operations 80% REVIEWS 59 7 Epicor ERP 79% REVIEWS 87 8 Oracle PeopleSoft 78% REVIEWS 22 9 Ramco ERP Suite 77% REVIEWS 92 10 SAP S/4HANA 77% REVIEWS 50 11 Workday Financial Management 77% REVIEWS 37 12 Oracle JD Edwards EnterpriseOne ERP 77% REVIEWS 31 13 SAP Business ByDesign 76% REVIEWS 22 14 FinancialForce ERP 76% REVIEWS 41 15 Microsoft Dynamics AX 75% REVIEWS 30 16 Microsoft Dynamics SL 74% REVIEWS 33 17 Microsoft Dynamics GP 73% REVIEWS 28 18 Deltek Costpoint 72% REVIEWS

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