AIRMALL® at Boston Logan International Airport
New Terminal B Connector Retail Program – At a Glance Opening date: April 30, 2014
Developer/manager: AIRMALL Boston
New units (7): Berkshire Farms Market – Gate 22 Be Relax – Gate 24 Peet’s Coffee and Tea – Gate 25 Stephanie’s – Gate 24 Hudson – Gate 29 Legal Sea Foods – Gate 29 Boston America! – Post Security
Size: As a result of the new construction and renovations, the terminal B connector adds 5,000 square feet of concessions space.
Local Investment: $3,705,733 (construction costs)
Construction work was performed by local union laborers for locally owned contractors and companies. Operators also source from local companies and hire local maintenance and support services.
Employment: The new concessions added 138 additional concessions positions, a 14 percent increase compared to employment levels prior to the new connector.
99 Full-time associates 24 Part-time associates New Positions added (15): 10 Managers or higher 3 Asst. manager or supervisors 2 Part-time supervisors
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AIRMALL at BOS – Facts & Figures Total concessions space: 80,000 sq. ft. TB connector: 5,000 sq. ft. Total concessions employment: 1,146 TB connector jobs: 138 Total units: From 43 to 88 +105 percent increase Number of locally owned businesses: From 11 to 32 +190 percent increase Total space increase under Airmall Boston: 67% Total sales increase under Airmall: 140%; 109% increase to space added. (+73 points) Sales per passenger: From $6.30 to $13.15 (2013) +109 percent increase Sales/sq. ft: $1,152
Developer Background AIRMALL Boston develops and manages the retail concessions program for Boston Logan International Airport in two main terminals, B and E. The AIRMALL boasts more than 35 restaurants and bars, 20 specialty retail units, 13 news & gift stores and a host of services, all part of a dynamic retail mix that has dramatically enhanced the passenger experience.
Leadership: Michael Caro, Vice President
Core Services: Retail/Property Development • Leasing/Management • Marketing
Core Philosophies: Go with Brands, Local Ownership, Competition and Street Pricing
Contract Term: 2000–2017
AIRMALL Boston was selected in 2000 to develop and manage new and renovated concessions space as part of the airport modernization program.
AIRMALL Boston led the $25 million retail development in terminals B and E.
Local flavor started with the innovative Dine Boston concept, a dining experience that brings dishes from the best chefs in the city to the airport. Legal Sea Foods, a Boston original. And now, Berkshire Farms Market and Stephanie’s.
About AIRMALL® USA, Inc. AIRMALL® USA, Inc. is the developer and manager of the retail, food and beverage operations at Pittsburgh International Airport, Boston Logan International Airport (terminals B and E), Baltimore/Washington International Thurgood Marshall Airport, and Cleveland Hopkins International Airport. The leading airport concessions model in North America, AIRMALL USA continues to post among the highest per-passenger spends on the continent and consistently receives accolades for innovation and customer service. For more information on AIRMALL USA, visit www.airmallusa.com.