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Taylor & Francis Group Taylor & Francis Group Table of Contents Business & Finance Business Information Systems .........................................................................................................................................3 Business Management .....................................................................................................................................................5 Finance & Investing .......................................................................................................................................................11 Healthcare Administration & Policy ...............................................................................................................................13 Healthcare Financial Management & Leadership ...........................................................................................................15 Healthcare Process Improvement ...................................................................................................................................16 Hospitality & Tourism Management ..............................................................................................................................24 Human Resources & Training .........................................................................................................................................25 Leadership & Strategy ...................................................................................................................................................26 Mathematics & Statistics for Finance .............................................................................................................................31 Metrics & Finances ........................................................................................................................................................39 Business, Management, & Public Administration Project Management .....................................................................................................................................................40 Sales, Marketing, & Service ...........................................................................................................................................49 Security Management ...................................................................................................................................................50 Finance & Investing .......................................................................................................................................................56 Lean & Six Sigma Lean Basics ....................................................................................................................................................................56 Mistake-Proofing - Poka-Yoke.........................................................................................................................................59 Office & Administrative Processes ..................................................................................................................................60 Organizational Culture ..................................................................................................................................................62 Product Development ...................................................................................................................................................65 Productivity Improvement .............................................................................................................................................66 Tools & Methods ...........................................................................................................................................................66 Value Stream Management ...........................................................................................................................................69 Table of Contents continued... Manufacturing & Industrial Processes Facility Management & Plant Engineering .....................................................................................................................70 Implementation - Case Studies ......................................................................................................................................73 Manufacturing & Industrial Engineering ........................................................................................................................75 Manufacturing & Processing .........................................................................................................................................76 Operations Research ......................................................................................................................................................78 Product Development ...................................................................................................................................................79 Production Systems .......................................................................................................................................................81 Quality Control & Reliability ..........................................................................................................................................82 Supply Chain Management/Logistics .............................................................................................................................91 Public Administration Disaster Planning & Recovery ........................................................................................................................................97 Fundamentals ..............................................................................................................................................................101 Government & Education ............................................................................................................................................106 Leadership & Performance ..........................................................................................................................................106 Planning & Development ............................................................................................................................................108 Policy ..........................................................................................................................................................................111 Public Health ...............................................................................................................................................................117 General Reference .......................................................................................................................................................117 Title Index ..........................................................................................................................................................................119 Author Index ......................................................................................................................................................................123 Sales Agents .......................................................................................................................................................................127 Big Data Computing Textbook Edited by Developing Windows-Based Rajendra Akerkar and Web-Enabled Information Western Norway Research Institute,