A Web-Based Management Information System for Human Resources in Selected Universities of Duhok Province
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Available online at sjuoz.uoz.edu.krd Vol. 5, No. 2, pp. 214 –220, June-2017 p-ISSN: 2410-7549 e-ISSN: 2414•6943 journals.uoz.edu.krd A WEB-BASED MANAGEMENT INFORMATION SYSTEM FOR HUMAN RESOURCES IN SELECTED UNIVERSITIES OF DUHOK PROVINCE Vaman Mohammed Haji *, and Nawzat Sadiq Ahmed Dept. of Computer Science, Faculty of Science, University of Zakho, Zakho, Kurdistan Region, Iraq - ([email protected], [email protected]) Received: Jan. 2017 / Accepted: May 2017 / Published: Jun. 2017 https://doi.org/10.25271/2017.5.2.371 ABSTRACT: Today, all managers use the information system to manage their organization efficiently and effectively. Moreover, a management information system (MIS) is a type of computerized information systems. Hence, human resource management information system (HRMIS) has a fast processing to produce accurate information within the organization environment. Therefore, many researchers proposed numerous HRMISs for university campuses. However, some universities, including Kurdistan Region universities are still relying paper-based system in managing their human resources. Based on that, this study aims to identify and analyze current systems which are used for managing and accessing human resource information in the university campus. Further, the study tries to design a web-based HRMIS based on the requirements achieved from aforementioned aim. The data collection of this study has been carried out at three universities, as a case study, in Duhok province. A mixed method of data collection was done. Then, the qualitative method of data collection conducted using interviews and observation instruments. Also, the quantitative method conducted using system usability scale (SUS) to evaluate the designed web-based HRMIS. Further, the analysis of collected data was based on the strategic planning technique using SWOT (Strengths, Weaknesses, Opportunities and Threats) to identify strengths, weaknesses, opportunities and threats points. Then, the requirements of designing a proposed web-based HRMIS were achieved. After implementing of the proposed system, the evaluation results of SUS were conducted to be acceptable (i.e. total score is 72.03%) based on the end-user viewpoints. Further, the reliability of the proposed HRMIS will be conducted at the University by using reliability measurement tools after implementing such system for a period of time. KEYWORDS: Human Resource Management Information System, SWOT, System Usability Scale, Duhok. In order to establish effective MISs, the design process of such 1. INTRODUCTION systems needs a well strategic planning (Fergerson, 2012). Also, the design of any information system needs a strategic planning Information system is an academic study which contains of technique as a base, which is the key factor of progress of any hardware and software, database, human resources and organization (Sarhan, Atroshi, & Ahmed, 2016).In addition to procedures, that people and organizations use to collect, that, Basahel and Irani (2009) said that “Strategic Information process, create, generate and also distribute data (Hasan, Systems Planning (SISP) techniques can be vital contributors in Alina, & Nor, 2014). Today's, all managers use the the IS strategy (ISS) designing process.”. The aforementioned information system that incorporates a series of information researchers have been classified these techniques regarding to the technologies to manage their organization efficiently and strategic analysis, competitiveness, and alignment. Based on effectively (Rafael & Carlos, 2012). their classification, SWOT (Strengths, Weaknesses, Moreover, Management Information System (MIS) is a type Opportunities and Threats) has been considered as an analysis of computerized information systems that help managers to technique, which is the bedrock of data collection and analysis of take the decision-making, and also monitors the current state this study. of the organization. In addition, such systems can gather and Furthermore, universities are one of the main sources for process information from various sources of organization to developing environment in many countries especially in our support decision-makers in the level of management (Ankrah country. For that reason, many researchers have proposed & Sokro, 2012; Hasan et al., 2014). Hence, Human Resource different HRMISs for universities to facilitate the work of Management Information System (HRMIS) is became a key administrative staff and decision-makers (Fergerson, 2012). management tool, which collects, maintains, analyses and However, most of these universities in some countries including reports information on people and jobs (Shaikh, 2012). This Iraq (especially Kurdistan Region of Iraq) are still using manual system has a fast processing to produce accurate information system to manage their human resources (Ismaeel & Mikhail, and enhanced employee communications within the 2014). This leads that the work of administration units within the organization environment (Kashive, 2011). Further, the university campus are still separated from each other. Therefore, HRMISs are process of producing, organizing and storing the Disintegrated administration units and manual systems hinder information to help the organization managers at different information sharing and cooperation among administrative staff, levels. Nowadays, most successful organizations are using thus impeding optimal use of human resources and delaying HRMISs to facilitate the daily operations of Human applications of new updating of information because large Resources (HRs) in their management process (Hasan et al., amounts of data are difficult to manage and control in a system 2014). that uses paper. The aforementioned problem is the extraction of message of the Minister of Higher Education and Scientific * Corresponding author 214 V.M.Haji & N. S. Ahmed. / Science Journal of University of Zakho 5(2), 214-220, June-2017 Research in Kurdistan Region Government (KRG), as he said the work of HR department much better than the old system. on the 3rd, May, 2016, “The project of electronization our However, the aforementioned study assessed pre-test design, as universities and ministry is one of the significant projects of assessment of the existing human resource system, and post-test our ministry and has started some steps onward (Goran, design, as after the implementation of the proposed DHRMIS 2016). system. The University of Zakho, as one of Kurdistan universities, is The growing demand and complexity of developing web services still using manual system to manage their human resources and based on the analysis of Human Resource Management and system. Therefore, the management of university’s staff information system requirements for numerous enterprises, information within the campus has become one of the chief especially in higher education institutions, Chen and Ni (2013) problems. To overcome such a problem, the university needs proposed a cloud computing-based HRIMS (cHRIMS). Cloud to have an electronic HRMIS instead of traditional manual computing technology can help enterprises save early stage work system. Such electronic system also needs a strategic force and financial investment, which through internet can rent planning analysis technique, which is SWOT, for designing necessary software services from software service providers. The a good management information system in this study. The cHRIMS has its advantages such as user convenience, high significance of developing HRMIS is to facilitating the security, high performance etc. The architecture of such system management work, sharing the up-to-date of staff has 3 layers which are composed of 6 system components. The information among administrative staff and providing aforementioned study aims at reduce cost and increase HR information in a timely mariner with lowest efforts and costs. performance efficiency. However, the developing of cHRIMS system platform is still in its early stages and has not been used 2. RELATED WORKS at the university yet. In addition, in most universities of Kurdistan Region, Iraq, The review of related works helped the researcher to information of human resources with regard to managing and determine the extent of research conducted with regard to the sharing within the university is still using manual system (Goran, topic. In addition, the review exercise helped the researcher 2016). Such a system can lead to insufficient management and to understand the importance of HRMIS in organizations and loss of information at university campuses with large amount of identify the problems facing employees during the manual data, where lack of computer-based management system information management staff in any organization, such as can lead to generate inaccurate information and spend more time time consuming, cost effective and loss of information. For and efforts (Abadiano, 2012). For the aforementioned problems, example, Navaz, Fiaz, Prabhadevi, Sangeetha, and Ismaeel and Mikhail (2014) proposed Design of Locally e- Gopalakrishnan (2013) proposed a design of Human Management System For Technical Education Foundation-Erbil Resource Management System for company. The main called DLMS4TEF. The previous study deals mainly with a objective of such system is to reduce the effort of problem that there is no e-management and automation necessary administrator to keep the daily events, such as attendance, for the operations’ procedures of the departments in the projects, works, and appointments.