Bank Officials to be contacted for redressal of complaints
Level 1
Branch Channel: You can meet the Branch Business Leader (Branch Manager) of the nearest branch in your city explaining the details concerned and he/she will respond to you
Level 2
If the resolution provided at Level 1 does not meet your expectation, you can write to our Grievance Redressal Officer or Nodal Officer as below
Sangeeta P Head – Grievance Redressal YES Bank Limited YES Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055 Email: [email protected] Phone No: 022-39489373
List of area wise Nodal Officers are given below.
Level 3
If the resolution provided at Level 2 does not meet your expectation, you can write to our Principal Nodal Officer as below
Shefali Singh Moza Principal Nodal Officer YES Bank Limited YES Bank House, Off Western Express Highway, Santacruz East, Mumbai 400055 Email: [email protected] Phone No: 022-39489374
We would like to inform all our customers that our Bank is covered under the Banking Ombudsman Scheme, 2006 of the Reserve Bank of India. Under this scheme, any grievance against the Bank, if not addressed within 30 days can be addressed to the Banking Ombudsman of the concerned city.
Details of Banking Ombudsman Offices are available with the Branch Manager, Officer In charge of the Branch for your perusal.
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Name and Address of Nodal Officers
Sr. Nodal Officer of YES Area of Operation Centre Nodal Officer Contact Details No. Bank
YES Bank Ltd Unit No.G/3,102-103 Gujarat, Union "C.G.Centre” Territories of Dadra and C.G.Road, Ahmedabad 1 Ahmedabad Mr. Sharad Saraiya Nagar Haveli, Daman Pin Code : 380009 and Diu Tel No : 079 – 49023101 Contact Centre : 1800 1200 E mail : [email protected]
YES Bank Ltd Ground Floor, Prestige Obelisk, Mr. Vinodh Sarran Municipal No. 3,
Kasturba Road, 2 Karnataka Bengaluru Back-up: Ms. Hitha Bangalore 560001 A.P. Tel No : 080 - 61176500 Contact Centre : 1800 1200 E mail: [email protected]
YES Bank Ltd Plot No 215,Ground Floor Mr. Sharad Saraiya Phase 1 M.P Nagar, Bhopal, Madhya Pradesh 3 Madhya Pradesh Bhopal Back-up: Mr. Pin Code : 462011 Chandan Kumar Tel No: 0755 – 6612002 Contact Centre : 1800 1200 Email: [email protected]
YES Bank Ltd Plot No. 31, Bapuji Nagar, Mr. Tushar Kanti Roy Janpath, Bhubaneswar,
4 Odisha Bhubaneswar Orissa. Pin Code :751009 Back-up: Mr. Saswat Tel No: 0674 – 2598012 Jena Contact Centre : 1800 1200 E mail: [email protected]
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Name and Address of Nodal Officers
Sr. Nodal Officer of YES Area of Operation Centre Nodal Officer Contact Details No. Bank
YES Bank Ltd Himachal Pradesh, SCO No- 179 and SCO No -180 Punjab, Union Territory Sector 17C, Chandigarh of Chandigarh and Mr. Bhupinder Pal 5 Chandigarh Pin Code :160017 Panchkula, Yamuna Singh Tel No : 0172 - 5037064 Nagar and Ambala Contact Centre : 1800 1200 Districts of Haryana. Email : [email protected]
YES Bank Ltd Ground Floor, No. 143/1, Tamil Nadu, Union Uttamar Gandhi Salai, Territories of Mr. Vinodh Sarran Nungambakkam, Puducherry (except 6 Chennai Chennai Mahe Region) and Back-up: Shylaja Pin Code : 600 034 Andaman and Nicobar Srinivas Tel No : 044 - 66765022 Islands Contact Centre : 1800 1200 E mail: [email protected] YES Bank Ltd Ground & First Floor, Building No. – 115, Assam, Arunachal Mr. Tushar Kanti Roy Goyal Enclave, Pradesh, Manipur, G.S Road, Bhangagarh, 7 Guwahati Meghalaya, Mizoram, Back-up: Mr. Ashim Guwahati. Pin Code: 781 005 Nagaland and Tripura Kumar Das Tel No: 0361 – 7187552 Contact Centre : 1800 1200 E mail: [email protected]
YES Bank Ltd Ground Floor Mr. Ravindra Kumar Mayank Towers, Sy. No 31(Old) Maley 31/2(New) Rajbhavan Road, Andhra Pradesh and 8 Hyderabad Somajiguda, Hyderabad-500 082 Telangana Back-up: Mr. Manoj 040-46739048 Pohar Contact Centre : 1800 1200
E mail: [email protected]
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Name and Address of Nodal Officers
Sr. Nodal Officer of YES Area of Operation Centre Nodal Officer Contact Details No. Bank
YES Bank Ltd Ground Floor , Plot No: O-19A , Ashok Marg, Nr. Ahinsa Circle, Mr. Sharad Saraiya C-Scheme,
9 Rajasthan Jaipur Jaipur, Rajasthan Back-up: Mr. Vijender Pin Code : 302 001 Wadhwa Tel No: 0141-4983758 Contact Centre : 1800 1200 E mail: [email protected]
Uttar Pradesh (excluding Districts of YES Bank Ltd Ghaziabad, Gautam 14-113 Padam Tower , Mr. Pawan Kumar Buddha Nagar, Civil Lines Tejpaul Saharanpur, Shamli Kanpur 10 Kanpur (Prabudh Nagar), Pin Code : 208 001 Back-up: Mr. Atin Muzaffarnagar, Tel No: 0512 - 6710139 Khare Baghpat, Meerut, Bijnor Contact Centre : 1800 1200 and Amroha (Jyotiba E mail : [email protected] Phule Nagar)
Mr. Tushar Kanti Roy YES Bank Ltd Ground Floor, 45, Jhowtala Road Back-up: Ms. Jayati Kolkata. Pin Code : 700019 11 West Bengal and Sikkim Kolkata Ghosh Tel No: 033-40581300 Contact Centre : 1800 1200 E mail: [email protected]
YES Bank Ltd YES Bank Tower, IndiaBulls Finance Centre – Tower 2 Districts of Mumbai, 5th Floor, Senapati Bapat Marg, Mr. Taroon Shahani 12 Mumbai Suburban and Mumbai (I) Elphinstone (W), Mumbai
Thane Pin Code : 400013 Tel No : 022-33574248 Contact Centre : 1800 1200 Email :[email protected]
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Name and Address of Nodal Officers
Sr. Nodal Officer of YES Area of Operation Centre Nodal Officer Contact Details No. Bank
YES Bank Ltd Mezzanine and First Floor, Plot No. 6, Basant Lok Complex, North, North-West, Opposite Priya Cinema, West, South-West, New 13 New Delhi (I) Ms. Sunaina Gupta Vasant Vihar, Delhi and South New Delhi – 110057 districts of Delhi Tel. No. : 011-49433455 Contact Centre : 1800 1200 E mail : [email protected]
YES Bank Ltd Haryana (except Mezzanine and First Floor, Panchkula, Yamuna Plot No. 6, Basant Lok Complex, Nagar and Ambala Opposite Priya Cinema, 14 Districts) and New Delhi (II) Ms. Sunaina Gupta Vasant Vihar, Ghaziabad and Gautam New Delhi – 110057 Budh Nagar districts of Tel. No. : 011- 49433455 Uttar Pradesh Contact Centre : 1800 1200 E mail : [email protected]
YES Bank Ltd Mezzanine and First Floor, Ms. Sunaina Gupta Plot No. 6, Basant Lok Complex, North-East, Central, Opposite Priya Cinema, Shahdara, East and 15 New Delhi (III) Back-up: Ms. Reetu Vasant Vihar, South-East districts of Singh New Delhi – 110057 Delhi Tel. No. : 011- 49433455 Contact Centre : 1800 1200 E mail : [email protected]
YES Bank Ltd. Ground & Mezzanine Floor, Unit No 201, 2nd Floor, Mr. Tushar Kanti Roy Rajendra Ram Plaza, Plot No: 875, Holding No: 373, 16 Bihar Patna Back-up: Mr. Anand Circle No: 6, Exhibition Road, Patna Kumar Pin Code: 800 001 Tel No: 0612 – 3009003/ 02 Contact Centre: 1800 1200 E mail: [email protected]
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Name and Address of Nodal Officers
Sr. Nodal Officer of YES Area of Operation Centre Nodal Officer Contact Details No. Bank YES Bank Ltd Crosswindz, 41, Court Road, Ranchi, Mr. Tushar Kanti Roy Jharkhand
17 Jharkhand Ranchi Pin Code : 834001 Back-up: Mr. Tel No : 0651 – 2212711 / 2212713 Himanshu Kumar Contact Centre : 1800 2000 E mail: [email protected]
State of Uttarakhand YES Bank Ltd and seven districts of Ground Floor, Western Uttar Pradesh 56 Rajpur Road, Mr. Tejpreet Singh namely, Saharanpur, Dehradun,
18 Shamli (Prabudh Dehradun Uttrakhand Back-up: Mr. Rahul Nagar), Muzaffarnagar, Pin Code : 249201 Agrawal Baghpat, Meerut, Bijnor Tel No: 0135 - 3061056 and Amroha (Jyotiba Contact Centre : 1800 2000 Phule Nagar) E mail : [email protected] YES Bank Ltd Ground and 1st Floor, Golchha Chambers, Mr. Tushar Kanti Roy Near Holy Heart School, Civil Lines, Raipur, 19 Chhattisgarh Raipur Back-up: Mr. Chhattisgarh Priyadutta Panigrahi Pin Code: 492001 Tel No: 0771 - 4210202 Contact Centre : 1800 2000 E mail: [email protected]
YES Bank Ltd Ground Floor, Plot No. 20 Mr. Bhupinder Pal Block B/C, Gandhi Nagar Singh Green Belt, State of Jammu and 20 Jammu Jammu Kashmir Back-up: Mr. Kapil Pin Code : 180004 Gupta Tel No: 0191 - 2439871 Contact Centre : 1800 2000 Email: [email protected]
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Name and Address of Nodal Officers
Sr. Nodal Officer of YES Area of Operation Centre Nodal Officer Contact Details No. Bank
YES Bank Ltd YES Bank Tower, IndiaBulls Finance Centre – Tower 2 Goa and Maharashtra, 5th Floor, Senapati Bapat Marg, (except the districts of Mumbai (II) Mr. Taroon Shahani 21 Elphinstone (W), Mumbai Mumbai, Mumbai Pin Code : 400013 Suburban and Thane) Tel No : 022-33574248 Contact Centre : 1800 2000 Email : [email protected]
YES Bank Ltd Ground Floor, No. 37, Thycaud Kerala, Union Territory Mr. Vinodh Sarran Village, Opp. Tagore Theatre, of Lakshadweep and Thiruvananth-- Vazhuthacaud, Thiruvananthapuram 22 Union Territory of apuram Back-up: Mr. Binoj Pin code: 695014 Puducherry (only Mahe Davies Tel No: 0484-2809828 Region) Contact Centre : 1800 1200 E mail: [email protected]
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