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Concessionary Travel Pass and Metro Gold Card

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Concessionary Travel Pass and Metro Gold Card Concessionary Travel From April 08 Nexus TravelShops Conveniently located in key Metro and bus concourse areas, TravelShops are open 6 Concessionary Travel Pass days a week. and Metro Gold Card Buy tickets, check times, pick up leaflets and For Tyne and Wear residents aged even book a short break; our friendly staff are 60 and over always happy to help. Nexus TravelShops can be found at: · Central Station Metro station NEW - free travel on buses · Gateshead Interchange throughout England · Haymarket Metro station · Heworth Interchange · Four Lane Ends Interchange · MetroCentre · Monument Metro station · North Shields Metro station · Park Lane Interchange · South Shields 34-36 Fowler Street Traveline Traveline is a national service which provides impartial planning information for all public transport services. public transport info 0871 200 22 33 www.nexus.org.uk north east This information is available in large print, alternative formats and other languages on requestT: 0191 203 3333 or email [email protected] Information correct at time of print. Your Concessionary Travel Scheme How about the Shields Ferry? If you are aged 60 or over, live in Tyne and A trip on the ferry from 9.30am Monday to Wear and have a Concessionary Travel Pass, Friday, all day at weekends and on public you can travel on buses in England for free. holidays is 50p when you show your Concessionary Travel Pass. Concessionary Travel Passes are free of charge; all you need to do is fill in the application form at the back of this leaflet and follow the instructions on how to apply for your travel What about Northern Rail services pass. between Newcastle and Metro journeys are not free of charge but you Sunderland? can avoid paying full fares by buying an annual Travel on this Northern Rail service from Metro Gold Card. Metro Gold Cards cost just 9.30am Monday to Friday and all day at £12 a year; just tick the box on the application weekends and on public holidays is only free form at the back of this leaflet. with theMetro Gold Card. There is no discounted fare on this Northern Rail service Your questions answered without the Metro Gold Card. Is bus travel free for the over 60s? Is it the same for Northern Rail Yes, if you have a Concessionary Travel Pass, services between Newcastle and you can travel free of charge in Tyne and Wear MetroCentre/Blaydon? from 9.30am Monday to Friday and all day at weekends and on public holidays. No, travel on this Northern Rail service from 9.30am Monday to Friday, all day at weekends You can also travel free anywhere else in and onpublic holidays is 50p with your England on local buses, between 9.30am and Concessionary Travel Pass. 11.00pm Monday to Friday and all day at weekends and on public holidays. Can I travel free of charge to early What about Metro? morning hospital appointments? Travel on Metro from 9.30am Monday to Friday Yes, if you need to travel before 9.30am in and all day at weekends and on public holidays order to get to a hospital appointment, just is just £12 for a whole year but only if you have show your hospital appointment card or letter aMetro Gold Card. There are no discounted with your CT Pass when requested. fares for Concessionary Travel Pass holders. Apply for yourMetro Gold Card using the Please note that this only applies to journeys application form in this leaflet. starting in Tyne and Wear. How to apply for your travel pass What do I need to send you? · All Concessionary Travel Passes and Metro You will need to send us the following Gold Cards are issued by post. · Completed application form · Please note that if you want a Metro Gold · A passport photo (please write your name on Card, and you do not already have a the back) Concessionary Travel Pass, you will have to · Proof of your age apply for one at the same time. · Proof that your permanent address is in · You have a choice of how to apply for your Tyne and Wear pass - either by post or in a TravelShop. If you · apply by post, please send us photocopies of A stamped self-addressed envelope your proof of age and address, not the · £12 - if you are applying for a Metro Gold originals (Nexus accepts no responsibility if Card (by cheque or postal order made original documents are sent). payable to Nexus if applying by post, cash if via a TravelShop · Send your application to our Concessionary Travel Bureau (address overleaf). The following documents are acceptable as · Special envelopes addressed to Nexus are proof (one for age, another for address) available in Nexus TravelShops for you to use Proof of age Proof of address to send your application to us. Passport Council tax bill · However, if you choose to drop your Driving licence Gas bill application into a TravelShop, you can take Birth certificate Electricity bill originals of your proof of age and address. The TravelShop staff will check your Phone bill documents and hand them straight back to you. They will then send your application to our Concessionary Travel Bureau for your pass to be issued. Most TravelShops also take passport photos for £3. · Your Concessionary Travel Pass and/or Metro Gold Card will be posted out to you within 5 Application form working days of us receiving your application. Please note that this is the application form to · If you are 59, you can apply for your pass one use if you are applying for a CT Pass because month before your next birthday to ensure you you are aged 60 or over. If you are applying for have it ready to use as soon as you reach 60. a pass because of a disability, a separate form is available from any Nexus TravelShop, or at www.nexus.org.uk. Concessionary Travel application Have you provided Staff 4 use I am a Tyne and Wear resident aged 60+, only applying - (please tick all that apply) If applying for first CT pass for my first CT Pass A passport photo, with your name for my first Metro Gold Card written on the back. for a replacement CT Pass If applying for first CT pass for a replacement Metro Gold Card Proof of age - photocopy if posting, original if via a TravelShop to renew my CT Pass to renew my Metro Gold Card If applying for first CT pass Proof of address - photocopy if Title (Mr/Mrs/Miss etc) posting, original if via a TravelShop Surname If applying for replacement Forename(s) CT Pass OR Metro Gold Card Date of birth £3 cheque or postal order made payable to Nexus if posting; cash Address payments at TravelShops only If applying for replacement CT Pass AND Metro Gold Card Postcode £6 cheque or postal order made Telephone number payable to Nexus if posting; cash payments at TravelShops only First line of previous address If renewing or applying for Renewals/replacements - existing pass number first Metro Gold Card (if known) £12 cheque or postal order made I declare that the above details are correct and payable to Nexus if posting; cash if that I will use the pass in accordance with the via a TravelShop conditions which I have read and understood. All applicants Signature A stamped self-addressed envelope For office use only For office use only Payment received by Pass number (Staff initials) (Staff initials) Where do I send my application to? My pass is about to run out - how Either hand it in at any Nexus TravelShop or do I renew it? post it to us at - You can renew your pass during the month that Concessionary Travel Bureau it runs out or in the month before that. You will Nexus need to complete this application form. There is Nexus House no charge for renewing your Concessionary St James Boulevard Travel Pass. You do not need to send in your Newcastle upon Tyne current or expired CT Pass when you renew it. NE1 4AX You will need to send us the following: If you have any questions about applying for · Completed application form. your pass, or the Concessionary Travel scheme, · A stamped self-addressed envelope. please call0191 203 3434 . I've lost my pass - what do I do? Conditions of use If you think you lost your pass while using 1 All Concessionary Travel Passes and Gold public transport, please contact the appropriate Cards remain the property of Nexus and will operator. Call Traveline on0871 200 22 33 if be withdrawn if misused. you are unsure which operator's service you 2 Concessionary Travel Passes and Gold were on. Cards are not transferable and can only be If the operator has not found your pass, you will used by the person named and shown on the need to complete this application form. pass. A replacement Concessionary Travel Pass or 3 For journeys on the ferry, and rail between Gold Card cost £3 each. Newcastle - MetroCentre/Blaydon, you will be You will need to send us the following: required to purchase a ticket to use with your · Completed application form. Concessionary Travel Pass · A stamped self-addressed envelope. 4 For journeys on Metro, or on Northern Rail · £3 if you have lost your Concessionary services between Newcastle and Sunderland, Travel Pass or Metro Gold Card, £6 if you you will be required to purchase a full adult have lost both your Concessionary Travel Pass ticket if you do not have a valid Gold Card. and Metro Gold Card (cheque or postal 5 Concessionary Travel Passes can only be used order made payable to Nexus if posting, cash for travel on specified local public transport can be paid at any TravelShop).
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