PROFIL TVRTKE 2015. COMPANY PROFILE 2015 NAKLADNIK PUBLISHER Zagrebački holding Zagrebački City Holding Služba za korporativne komunikacije Corporate Communications Division Ulica grada Vukovara 41, 10000 Zagreb Ulica grada Vukovara 41, 10000 Zagreb E-mail: [email protected] E-mail: [email protected] UREDILI EDITORS Senka Knežević, Dinka Pančić Senka Knežević, Dinka Pančić FOTOGRAFIJE PHOTOGRAPHY Arhiva ZGH Arhiva ZGH PRIJEVOD ENGLISH TRANSLATION Poliglot d.o.o. Poliglot d.o.o. OBLIKOVANJE DESIGN Designsystem d.o.o. Designsystem d.o.o. 3 SADRŽAJ CONTENT UVOD 7 INTRODUCTION POVIJEST 11 HISTORY VIZIJA I MISIJA 15 VISION AND MISSION AUTOBUSNI KOLODVOR 17 ZAGREB COACH TERMINAL ARENA ZAGREB 21 ARENA ZAGREB ČISTOĆA 23 CITY WASTE DISPOSAL GRADSKA AGROBLJA 27 CITY CEMETERIES ROBNI TERMINALI 31 GOODS TERMINALS TRŽNICE ZAGREB 35 ZAGREB MARKETS UPRAVLJANJE NEKRETNINAMA 39 REAL ESTATE AND FACILITIES MANAGEMENT UPRAVLJANJE PROJEKTIMA 41 PROJECT MANAGEMENT VLADIMIR NAZOR 43 VLADIMIR NAZOR ZAGREBPARKING 47 ZAGREBPARKING ZAGREBAČKE CESTE 51 ZAGREB ROADS ZAGREBAČKI DIGITALNI GRAD 55 ZAGREB DIGITAL CITY ZET 59 ZAGREB ELECTRIC TRAM ZAGREBAČKI VELESAJAM 63 ZAGREB FAIR ZGOS 67 ZGOS ZRINJEVAC 71 ZRINJEVAC AGM D.O.O. 75 AGM D.O.O. GSKG D.O.O. 79 CITY HOUSING AND MUNICIPAL SERVICES COMPANY GRADSKA PLINARA ZAGREB D.O.O. 83 CITY GASWORKS ZAGREB GRADSKA PLINARA ZAGREB - OPSKRBA D.O.O. 87 CITY GASWORKS ZAGREB - SUPPLY VODOOPSKRBA I ODVODNJA D.O.O. 91 WATER SUPPLY AND DRAINAGE ZAGREB PLAKAT D.O.O. 95 ZAGREB PLAKAT D.O.O. ZAGREBAČKA STANOGRADNJA D.O.O. 97 ZAGREB HOUSING CONSTRUCTION GRADSKA LJEKARNA ZAGREB 99 CITY PHARMACIES ZAGREB DRUŠTVENO ODGOVORNO POSLOVANJE 103 CORPORATE SOCIAL RESPONSIBILITY 5 6 ZAGREBAČKI HOLDING PROFIL TVRTKE ZAGREB HOLDING COMPANY PROFILE UVOD INTRODUCTION Zagrebački holding d.o.o. (dalje: Holding) osnovan je 2007. godine Zagreb City Holding LTD was established in 2007 pursuant to the prema Zakonu o trgovačkim društvima i u stopostotnom je vlasništvu Companies Act and is 100% owned by the City of Zagreb. Grada Zagreba. It consists of 16 subsidiaries which perform the business activities of Sastoji se od šesnaest podružnica i Direkcije koje obavljaju djelatnosti former city companies and also owns 7 companies and one institution, nekadašnjih gradskih poduzeća te je vlasnik i sedam trgovačkih with an additional 11.000 employees. društava i jedne ustanove s ukupno oko 11.000 zaposlenih. The activities of the company are grouped into four business areas:z Djelatnosti društva dijele se su na četiri poslovna područja: • public utilities; • komunalne djelatnosti • energy services; • energetske djelatnosti • transport services; • prometne djelatnosti • market services. • tržišne djelatnosti. The companies City Waste Disposal , Digital City, City Cemeteries, Čistoća, Digitalni grad, Gradska groblja, Tržnice Zagreb, Vodoopskrba i Zagreb Markets, Water Supply and Drainage d.o.o., Zagreb Roads, odvodnja d.o.o., Zagrebačke ceste, ZGOS i Zrinjevac dio su komunalnih ZGOS and Zrinjevac (Digitalni grad, Gradska groblja, Tržnice Zagreb, djelatnosti. Vodoopskrba i odvodnja d.o.o., Zagrebačke ceste, ZGOS and Zrinjevac) are in the business domain of public utilities. Poslovno područje prometnih djelatnosti odvija se preko podružnica ZET i Zagrebparking. The business activities in transport services are carried out through the companies ZET and Zagreb Parking. Poslovno područje tržišnih djelatnosti čine AGM d.o.o., Vladimir Nazor, Zagrebački velesajam, Autobusni kolodvor, GSKG d.o.o., Robni The business activities in market services are carried out by the terminali, Upravljanje projektima, Zagreb plakat d.o.o., Sportski centar, companies, AGM d.o.o., Vladimir Nazor, Zagreb Fair, Zagreb Coach Zagrebačka stanogradnja d.o.o. i Gradske ljekarne Zagreb, Upravljanje Terminal, GSKG d.o.o. (City Housing and Municipal Services Company), nekretninama. Goods Terminals, Housing Construction, Zagreb Plakat d.o.o., Zagreb Arena d.o.o., Zagreb Housing Construction d.o.o. and City Pharmacies U poslovno područje energetskih djelatnosti ulaze Gradska plinara (Čistoća, AGM d.o.o., Centar d.o.o., Vladimir Nazor, Zagrebački Zagreb d.o.o. i Gradska plinara Zagreb - Opskrba d.o.o. te ZGOS. velesajam, Autobusni kolodvor, GSKG d.o.o., Robni terminali, Project management, Zagreb plakat d.o.o., Sports center, Zagrebačka Temeljna zadaća Holdinga je učinkovito i trajno obavljanje komunalnih stanogradnja d.o.o. and Gradske ljekarne), Real estate and facilities djelatnosti uz maksimalnu zaštitu okoliša i javnog interesa lokalne management. zajednice. Pritom se posebna pozornost pridaje stalnom povećanju razine kvalitete usluga društva i dobrobiti svojih zaposlenika, što čini Energy services encompass the companies City Gasworks Zagreb d.o.o. okosnicu budućega poslovnog razvoja. and City Gasworks Zagreb - Supply d.o.o. (Gradska plinara Zagreb d.o.o. 7 Prva komunalna poduzeća u Zagrebu osnovana su u drugoj polovici 19. and Gradska plinara Zagreb-Opskrba d.o.o.) and ZGOS. stoljeća, istodobno kad i u drugim velikim gradovima u Europi. Stanje i uređenost gradske komunalne infrastrukture osnovni je pokazatelj The basic task of the Holding is the efficient and long-term performance razvitka svakoga grada, a upravo vještinom upravljanja komunalnim of public utility services while protecting the environment as much poslovima Zagreb više od stotinu godina potvrđuje da je dio europske as possible, as well as protecting the public interest of the local obitelji glavnih gradova. community. In doing so, special attention is paid to continuously increase the quality of services of the company and the welfare of its Povijest prethodnika Holdinga datira od 1862. godine, osnutkom employees, which are the key to future business development. prvoga zagrebačkog komunalnog poduzeća - Plinare, kada je Zagreb The first public utility companies in Zagreb were established in the prvim koracima zakoračio u proces modernizacije pružanja komunalnih second half of the 19th century, at the same time as in other large usluga. Prva gradska komunalna poduzeća osnovana su do tridesetih cities in Europe. The condition and arrangement of a city’s municipal godina prošlog stoljeća, a ubrzani razvoj grada i gradske komunalne infrastructure is the basic indicator of the development of each city, infrastrukture te porast broja stanovništva iz godine u godinu navodile and it is precisely that skill of managing the public utilities in Zagreb su gradske vlasti na osnivanje ostalih komunalnih poduzeća u drugoj for more than a hundred years that confirms that Zagreb is a part of the polovici 20. stoljeća. European family of capitals. Za proširenje i poboljšanje komunalnih usluga u Zagrebu zadužen je The history of the Holding began in 1862 with the establishment of Holding koji je nastao 2005. prijenosom udjela 23 komunalna poduzeća Zagreb’s first public utility company - Plinara (Gasworks). This was u vlasništvu Grada Zagreba na holding poduzeće Gradsko komunalno when Zagreb took its first steps toward modernizing the process of gospodarstvo d.o.o. Ono 2007. godine mijenja ime u Zagrebački holding providing public utility services. The first public utility companies were d.o.o. te pod tim nazivom djeluje i danas. established by the 30s of last century, and the rapid growth of the city and the public utilities infrastructure, as well as the population growth Holding radi na poboljšanju uvjeta i standarda života građana te from year to year, forced the city authorities to establish other public neprekidno osluškuje potrebe Zagrepčana prema kojima oblikuje sve utility services as well in the second half of the 20th century. svoje usluge. U njegovu su djelokrugu za grad iznimno važne djelatnosti, kao što su gradska čistoća, vodoopskrba i odvodnja, odlaganje otpada, To expand and improve the public utility services in Zagreb is the plinara, tržnice, javni gradski prijevoz, groblja, autobusni kolodvor, robni responsibility of the Holding, which was established in 2005 by terminali te brojne druge. Posebnu brigu vodi o zaštiti okoliša i očuvanju transferring the shares of 23 public utility companies owned by the city prirodnih resursa koji Zagreb svrstavaju u jednu od najuređenijih i to the holding company Gradsko komunalno gospodarstvo d.o.o. (City najpoželjnijih gradova u ovom dijelu Europe. Municipal Services). In 2007, the name was changed to Zagrebački holding d.o.o. (Zagreb Holding Ltd.), which it is still called today. The Holding makes an effort to improve the conditions and standards of living for the citizens by constantly listening to the needs of the inhabitants of Zagreb and adjusting its services accordingly. Its scope of 8 ZAGREBAČKI HOLDING PROFIL TVRTKE ZAGREB HOLDING COMPANY PROFILE activities includes activities that are extremely essential to the city, e.g. municipal sanitation, water supply and drainage, waste disposal and processing, gasworks, farmers’ markets, public transport, cemeteries, bus terminals, freight terminals, managing sports facilities and many others. Special attention is given to protecting the environment and preserving natural resources, which puts Zagreb among the tidiest and most desirable cities in this part of the Europe. 9 10 ZAGREBAČKI HOLDING PROFIL TVRTKE ZAGREB HOLDING COMPANY PROFILE POVIJEST HISTORY Grad Zagreb dobio je status glavnoga grada 1776. godine. Prema popisu The City of Zagreb obtained the status of the capital in 1776. According iz 1870. godine imao je 19 857 stanovnika. U to se vrijeme osnivaju to the census from 1870, there were 19,857 inhabitants. At that time gradske komunalne