Regional Transit Plan Final Report - August 2015 Burke & Company

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Regional Transit Plan Final Report - August 2015 Burke & Company Montachusett Regional Transit Authority Regional Transit Plan Final Report - August 2015 Burke & Company TABLE OF CONTENTS Executive Summary ............................................................................................................................ i Overview .................................................................................................................................................. i Recommended Phase Approach ............................................................................................................ ii Benefits .................................................................................................................................................. iv Cost Estimation ...................................................................................................................................... iv Framework ............................................................................................................................................. v Task Summaries ..................................................................................................................................... vi 1. Project Overview .....................................................................................................................1-1 2. Project Purpose .......................................................................................................................2-1 2.1 Core Goals and Objectives ............................................................................................................. 2-1 2.2 MART Goals and Objectives .......................................................................................................... 2-2 3. MART ridership and Ridership Trends ......................................................................................3-1 3.1 Service Overview ........................................................................................................................... 3-1 3.2 Ridership ........................................................................................................................................ 3-3 3.3 Service Operations ........................................................................................................................ 3-6 3.4 Service Productivity ....................................................................................................................... 3-8 3.5 Financial Performance ................................................................................................................. 3-10 3.6 Service Frequency........................................................................................................................ 3-12 3.7 Ranking of Route Performance ................................................................................................... 3-12 3.8 Key Findings ................................................................................................................................. 3-13 4. Determining Demand ..............................................................................................................4-1 4.1 Regional Job Creation Goals and Employment Needs .................................................................. 4-1 4.2 Transit Market Analysis ................................................................................................................. 4-4 5. Fare Rates and Collection Methods ..........................................................................................5-1 5.1 Collection Methods ....................................................................................................................... 5-1 5.2 Fare Structure ................................................................................................................................ 5-2 5.3 National Best Practices .................................................................................................................. 5-3 5.4 Conclusion ..................................................................................................................................... 5-9 6. Environmental .........................................................................................................................6-1 6.1 GreenDOT Policy ............................................................................................................................ 6-3 6.2 Conclusion ................................................................................................................................... 6-31 7. Recommendations ...................................................................................................................7-1 7.1 Introduction ................................................................................................................................... 7-1 7.2 Strategies for Service Recommendation ....................................................................................... 7-1 7.3 Recommendations Overview ........................................................................................................ 7-3 7.4 Cost Estimation ............................................................................................................................ 7-11 7.5 Recommended Service Guidelines .............................................................................................. 7-12 7.6 Performance Measures ............................................................................................................... 7-16 7.7 Recommendation Profiles ........................................................................................................... 7-20 8. Conclusion ...............................................................................................................................8-1 Appendix A Market Demand Maps Appendix B Recommendation Memo Appendix C Public Outreach Appendix D Public Hearing Comments FIGURES Figure 1. MART Service Area .......................................................................................................................... i Figure 2. Proposed Route Network .............................................................................................................. iii Figure 3 Cost by Phase .................................................................................................................................. v Figure 4. MART Annual Ridership (FY 2012-FY 2014) ................................................................................ 3-3 Figure 5. MART Monthly Ridership (FY 2012 - FY 2014) ............................................................................ 3-4 Figure 6. MART Annual Ridership by Route (FY 2014) ............................................................................... 3-5 Figure 7. MART Ridership Growth (FY 2012 to FY 2014) ........................................................................... 3-5 Figure 8. MART Monthly Revenue Hours (FY 2012 – FY 2014) .................................................................. 3-6 Figure 9. MART Monthly Revenue Miles (FY 2012 – FY 2014) ................................................................... 3-7 Figure 10. MART Annual Operating Costs (FY 2012 – FY 2014) ................................................................. 3-7 Figure 11. MART Annual Ridership per Revenue Hour (FY 2012 – FY 2014) ............................................. 3-8 Figure 12. MART Productivity by Route (FY 2014) ..................................................................................... 3-9 Figure 13. MART Productivity Change by Route (FY 2012 to FY 2014) ...................................................... 3-9 Figure 14. MART Annual Farebox Recovery (FY 2012 – FY 2014) ............................................................ 3-10 Figure 15. MART Annual Subsidy per Passenger (FY 2012 – FY 2014) ..................................................... 3-11 Figure 16. MART Subsidy per Passenger (FY 2014) .................................................................................. 3-11 Figure 17. MART Service Frequency vs. Productivity ............................................................................... 3-12 Figure 18. Montachusett Region Top Employees and MART Transit Service ............................................ 4-3 Figure 19. Older Populations ..................................................................................................................... 4-5 Figure 20. Population Density .................................................................................................................... 4-6 Figure 21. Employment Density ................................................................................................................. 4-7 Figure 22. Transit Demand - Level of Service ............................................................................................. 4-8 Figure 23. Median Household Income ....................................................................................................... 4-9 Figure 24. Zero Vehicle Households......................................................................................................... 4-10 Figure 25. Underserved Areas.................................................................................................................. 4-13 Figure 26. Area A: Lunenburg .................................................................................................................
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