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TV Connection Guide

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This easy-to-follow guide will show you how to quickly connect your cable box to your TV. Complete every step before moving to the next. Start by selecting your cable box below:

Samsung cable box

With an HD TV 6 With a non-HD TV 8

Scientific Atlanta cable box

With an HD TV 10 With a non-HD TV 12

Additional Information

Using a cable splitter 14 A few tips to keep in mind 15 Help 16

COL0218TV34881 3 What’s included Available at Stores

HDMI cable If you’re connecting a modem and cable box, use Optimum-provided equipment to ensure the best quality. The items below are available at any Optimum Store, of charge.

Coaxial cable (may be black or white)

Power cord

Cable splitter

Coaxial cable (may be black or white) OUT IN

Coaxial cable clips

You’ll also want to have your TV remote handy for the set-up process.

4 5 Samsung cable box with HD TV

1 Connect the cable box 3 Connect the power Connect the coaxial cable from the cable outlet on the wall to the “Cable in” port on Plug the power cord into the back of the cable box and then plug the other end into the back of the cable box. Manually tighten all connections. an electrical outlet.

Note: If your cable outlet is already in use, see page 14 on how to use a cable splitter. Plug in your TV and turn it on. Using your TV’s remote (not the Optimum remote), on screen select the input port you chose in Step 2 by pressing the input, source or TV/video button.

Electrical outlet Back of cable box

Back of cable box Coaxial cable

Cable outlet Cable in

Coaxial cable HDMI cable Power cord (plugged in) (plugged in)

2 Connect the cable box to your TV 4 Activate Connect one end of the HDMI cable provided to the HDMI port on the back of the Activation should begin automatically. Once “Turn” and “On” alternate on the LED cable box. Connect the other end of the HDMI cable to one of the HDMI ports on screen, turn on your box if it’s not already on. The power is on if the the back of your TV (note which TV port you plug the cord into to use in Step 3). power button is blue.

On your TV you’ll see text that reads: “Please wait, we are preparing the service for you.” When the service is ready, the time will display on the LED screen. Back of cable box This may take several minutes.

Back of TV Coaxial cable (plugged in) HDMI port ® Power button LED screen HDMI Product Notice The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing HDMI cable LLC in the United States and other countries. You’re now ready to enjoy Optimum TV. 6 HDMI port 7 Samsung cable box with non-HD TV

1 Connect the cable box 3 Connect the power Connect the coaxial cable from the cable outlet on the wall to the “Cable in” port on the Plug the power cord into the back of the cable box and then plug the other end into back of the cable box. Manually tighten all connections. an electrical outlet.

Note: If your cable outlet is already in use, see page 14 on how to use a cable splitter. Plug in your TV and turn it on. Using your TV’s remote (not the Optimum remote), tune to channel 3 or 4 on your TV to get a signal.

Note: Once your TV is set to the right channel, DO NOT CHANGE it with your TV remote or you will lose your cable signal. Use only the Optimum remote to change channels after setup.

Back of cable box

Coaxial cable Electrical outlet

Back of cable box

Cable outlet Cable in

Coaxial cable Coaxial cable Power cord (plugged in) (plugged in)

2 Connect the cable box to your TV 4 Activate Connect one end of the coaxial cable to the “CH 3/4 out” port on the back of the cable Activation should begin automatically. Once “Turn” and “On” alternate on the LED box and the other end to the “VHF/UHF” or “Antenna in” port on the back of your TV. screen, turn on your digital cable box if it’s not already on. The power is on if the power button is blue. Back of cable box On your TV you’ll see text that reads: “Please wait, we are preparing the service for you.” When the service is ready, the time will display on the LED screen. This may take several minutes.

Back of TV

Coaxial cable (plugged in) CH 3/4 out VHF/UHF or Antenna in VIDEO IN VHF/UHF 13

Power LED screen VIDEO IN VHF/UHF 13

S VIDEO button

VIDEO

L AUDIO

R AUDIO

Additional coaxial cable (available at any Optimum Store) You’re now ready to enjoy Optimum TV. 8 9 Scientific Atlanta cable box with HD TV

1 Insert the Smart Card 3 Connect the cable box to the TV Insert the Smart Card into the front of the cable box. Connect one end of the HDMI cable provided to the HDMI port on the back of the cable

Note: It will not insert completely. Once inserted, DO NOT REMOVE. box. Connect the other end of the HDMI cable to one of the HDMI ports on the back of your TV (note which TV port you plug the cord into to use in Step 4).

Back of cable box Back of TV

0003B4287797

SABDQXTL N0006246618

IR

1394 1394

120 VAC 120 VAC 60Hz 40W 60Hz 400W BYPASS

Coaxial cable HDMI cable (plugged in) HDMI port

HDMI port

2 Connect the cable box 4 Connect the power Connect the coaxial cable from the cable outlet to the “Cable in” port Plug the power cord into the back of the cable box and then plug the other end into on the back of the cable box. Manually tighten all connections. an electrical outlet. Plug in your TV and turn it on. Using your TV’s remote (not the Optimum remote), on screen select the input port you chose in Step 3 by pressing the input, source or TV/video button. Electrical outlet Back of cable box Back of cable box

0003B4287797

0003B4287797 SABDQXTL N0006246618 SABDQX SABDQXTL N0006246618 IR IR

1394 1394 1394 1394 120 VAC 120 VAC 120 VAC 120 VAC 60Hz 40W 60Hz 400W 120 VAC 120 VAC 60Hz 40W 60Hz 400W 60Hz 40W 60Hz 400W BYPASS BYPASS

Coaxial cable Coaxial cable (plugged in) HDMI cable (plugged in) Power cord

Cable in 5 Activate Cable outlet Activation should begin automatically and takes several minutes. Once “Turn” then “On” alternate on the LED screen, press the power button on the front of the cable box. Note: If your cable outlet is already in use, see page 14 on how to use a cable splitter. The time will display when service is activated.

You’re now ready to enjoy Optimum TV. 10 11 Scientific Atlanta cable box with non-HD TV

1 Insert the Smart Card 3 Connect the cable box to the TV Insert the Smart Card into the front of the cable box. Connect one end of the coaxial cable to the “Cable out” port on the back of the cable

Note: It will not insert completely. Once inserted, DO NOT REMOVE. box and the other end to the “VHF/UHF” or “Antenna in” port on the back of your TV.

Back of cable box Back of TV

AUDIO CAUTION

OUT HGDF ASB SDOU GV 0003B4287797 SFDUG FSA

SABDQXTL N0006246618 L HGDF ASB SD HGDF ASB HGDF ASB SD HGDF ASB

IR R

THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT IS NOT USED TO RECEIVE OVER-THE-AIR BROADCAST 120 VAC 120 VAC SIGNALS. CONNECTION OF THIS DEVICE 60Hz 40W 60Hz 400W IN ANY OTHER FASHION MAY CAUSE HARMFUL INTERFERENCE TO RADIO S - VIDEO DIGITAL AUDIO VIDEO COMMUNICATIONS AND IS IN VIOLATION HGDF ASB SD OF THE FCC RULES, PART 15. BYPASS OUT OUT SFDUG FSA

THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT IS NOT USED TO RECEIVE OVER-THE-AIR BROADCAST SIGNALS. CONNECTION OF THIS DEVICE VIDEO IN Cable out IN ANY OTHER FASHION MAYCoaxial CAUSE cable VHF/UHF 13 VIDEO IN VHF/UHF 13 (plugged in) S VIDEO VIDEO

L AUDIO

R AUDIO

Coaxial cable (available at any Optimum Store) VHF/UHF or Antenna in 2 Connect the cable box 4 Connect the power Connect the coaxial cable from the cable outlet to the “Cable in” connection on the Plug the power cord into the back of the cable box and then plug the other end into back of the cable box. Manually tighten all connections. an electrical outlet. Plug in your TV and turn it on. Using your TV’s remote (not the Optimum remote), tune to channel 3 or 4 on your TV to get a signal.

Back of cable box Note: Once your TV is set to the right channel, DO NOT CHANGE it with your TV remote or you will lose your cable signal. Use only the Optimum remote to change channels after setup.

AUDIO CAUTIONCAUTION OUT HGDF ASB SDOU GV 0003B4287797 SFDUG FSAHGDF ASB SDOU GV SFDUG FSA SABDQXTL N0006246618 L HGDF ASB SD HGDF ASB HGDF ASB SD HGDF ASB

IR HGDF ASB SD HGDF ASB R HGDF ASB SD HGDF ASB Electrical outlet Back of cable box THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT IS NOT USED TO RECEIVE OVER-THE-AIR BROADCAST 120 VAC 120 VAC SIGNALS. CONNECTION OF THIS DEVICE 60Hz 40W 60Hz 400W IN ANY OTHER FASHION MAY CAUSE HARMFUL INTERFERENCE TO RADIO S - VIDEO DIGITAL AUDIO VIDEO COMMUNICATIONS AND IS IN VIOLATION HGDF ASB SD OF THE FCC RULES, PART 15. BYPASS OUT OUT SFDUG FSA THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT IS NOT USED TO RECEIVE OVER-THE-AIR BROADCAST SIGNALS. CONNECTION OF THIS DEVICE AUDIO CAUTION

IN ANY OTHER FASHION MAY CAUSE OUT HGDF ASB SDOU GV HARMFUL INTERFERENCE TO RADIO 0003B4287797 HGDFSFDUG ASB SDOU FSA GV COMMUNICATIONS AND IS IN VIOLATION SFDUG FSA SABDQXTL N0006246618 L HGDF ASB SD HGDF ASB HGDF ASB SD HGDF ASB HGDF ASB SD HGDF ASB HGDF ASB SD HGDF ASB Cable in IR R

Coaxial cable THIS DEVICE IS INTENDED TO BE ATTACHED TO A RECEIVER THAT IS NOT USED TO RECEIVE OVER-THE-AIR BROADCAST 120 VAC 120 VAC SIGNALS. CONNECTION OF THIS DEVICE 60Hz 40W 60Hz 400W IN ANY OTHER FASHION MAY CAUSE HARMFUL INTERFERENCE TO RADIO S - VIDEO DIGITAL AUDIO VIDEO COMMUNICATIONS AND IS IN VIOLATION HGDF120 VASBAC SD 120 VAC OF THE FCC RULES, PART 15. BYPASS OUT OUT 60HzSFDUG 40W FSA 60Hz 400W HGDF ASB SD BYPASS SFDUG FSA

Coaxial cables Power cord (plugged in) Cable outlet 5 Activate

Note: If your cable outlet is already in use, see page 14 on how to use a cable splitter. Activation should begin automatically and takes several minutes. Once “Turn” then “On” alternate on the LED screen, press the power button on the front of the cable box. The time will display when service is activated.

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IN OUT Output ports Coaxial cable* Coaxial cable* (ifcableoutletisalready inuse) Back ofcablebox

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it won’t overheat 15 Help

DIY troubleshooting, no tools required. Here are a few quick tips to keep your services running smoothly and help you save time: + If you’re not getting a picture or you see a blue or black screen, check that your TV and cable box are plugged in and powered on. Then, make sure all of your connections are secure. + Next, make sure that your TV is on the correct input by pressing TV INPUT on the Optimum remote, or TV/VIDEO, INPUT or SOURCE on your TV manufacturer’s remote, until you see a picture on your screen. + If you’re still having issues, reset your cable box by unplugging it from either the wall outlet or the box itself. Wait about five seconds, then plug it back in and allow the box to reboot, which takes about three minutes. + To ensure you’re getting the best HD picture on your TV, visit optimum.net/picturequality.

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