Perception of Social Loafing, Conflict, and Emotion in the Process of Group Development
PERCEPTION OF SOCIAL LOAFING, CONFLICT, AND EMOTION IN THE PROCESS OF GROUP DEVELOPMENT A DISSERTATION SUBMITTED TO THE FACULTY OF THE GRADUATE SCHOOL OF THE UNIVERSITY OF MINNESOTA BY MIN ZHU IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY DR. DEAN E. HEWES, ADVISER AUGUST, 2013 © Min Zhu 2013 i ABSTRACT This study was conducted for two purposes. The first was to find out trend patterns for perceived social loafing, the four types of intra-group conflict (i.e., task, relationship, logistic, and contribution), and positive vs. negative emotions, in the group’s developmental process. The second was to explain how perceived social loafing was aroused based upon the knowledge of intra-group conflicts and negative emotions. Participants (n = 164) were required to report their personal perception of social loafing, intra-group conflicts, emotions (i.e., anger, fatigue, vigor, confusion, tension, depression, and friendliness), and the stage of group development, in their current small group interaction. Four major findings emerged out of the data analysis. First, perceived social loafing, relationship conflict, logistical conflict, contribution conflict, and negative emotions all followed a reversed V-shaped trend of development with their respective peaks observed at Stage 2 (i.e., Counterdependency and Fight), whereas task conflict followed a slanted, N-shaped, but relatively stable, trend over the course of group development. Second, positive emotions developed in a V-shaped trend pattern, wherein the lowest point was observed at Stage 2 and highest point at Stage 4 (i.e., Work). Third, the perception of social loafing was found to be directly and positively influenced by contribution conflict and negative emotions, while task conflict, logistical conflict, and relationship conflict did not have direct positive effects on perceived social loafing.
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