Middlesbrough Council Taxi Rank and Hackney Fleet Review July 2010
Total Page：16
File Type：pdf, Size：1020Kb
MIDDLESBROUGH COUNCIL TAXI RANK AND HACKNEY FLEET REVIEW July 2010 MIDDLESBROUGH COUNCIL TAXI RANK AND HACKNEY FLEET REVIEW JULY 2010 PREPARED BY: Transportation Planning (International) Ltd. Crystal Court Aston Cross Rocky Lane Aston Birmingham B6 5RH Tel No: 0121 333 3433 Fax No: 0121 359 3200 Email: [email protected] This report is for the sole use of Middlesbrough Council for whom the proposal has been undertaken. It may not be reproduced in whole or in part or relied upon by any third party for any use whatsoever without the express written authority of Transportation Planning (International) Limited. Transportation Planning (International) Limited accepts no duty or responsibility (including in negligence) to any party other than to Middlesbrough Council and disclaims all liability of any nature whatsoever to any such party in respect of this Report. TPi: Middlesbrough Taxi Review Final Report July 2010 - 2 - MIDDLESBROUGH COUNCIL TAXI RANK AND HACKNEY FLEET REVIEW JULY 2010 Contents Executive Summary 1.0 Context of the Study 2.0 Study Methodology – A Summary 3.0 Rank Review - Traffic Management Audit & Consultations 4.0 Rank Review - Options Development. 5.0 Rank Review - Recommendations 6.0 Hackney Fleet - Review Legislation and Guidance 7.0 Hackney Fleet Review - The Licensing Position in Middlesbrough 8.0 Hackney Fleet Review - Consultation 9.0 Hackney Fleet Review - The Taxi Market 10.0 Hackney Fleet Review - Conclusions and Recommendations Tables Table 3.1 Rank Locations for Audit Table 3.2 CCTV Location 1 Rank 1 Corporation Road (The Central) Results Table 3.3 CCTV Location 2 Rank 2 Exchange Square (Uncle Albert’s) Results Table 3.4 CCTV Location 3 Rank 3 Albert Road Results Table 3.5 CCTV Location 4 Rank 4 Corporation Road (Walkabout) Table 3.6 CCTV Location 5 Rank 5 Zetland Road (Brunswick Street / Last Orders) Table 3.7 CCTV Location 6a Rank 6a Wilson Street (Dundas Mews – Albert Road) Table 3.8 CCTV Location 6b Rank 6b Wilson Street (Dundas Mews – Linthorpe Street) Table 3.9 CCTV Location 7 Rank 7 Albert Road (Flares) Table 3.10 CCTV Location 8 Rank 8 Albert Road (HSBC) Table 3.11 CCTV Location 9 Rank 9 Bridge Street Table 3.12 CCTV Location 10 Rank 10 Newport Road (Middlesbrough Bus Station) Table 3.13 CCTV Location 11 Rank 11 Newport Road (Annie Street) Table 3.14 CCTV Location 12 Rank 12 Linthorpe Road (Village) Table 3.15 CCTV Location 13 Rank 13 Linthorpe Road (Rigatonis) Table 3.16 CCTV Location 14 Rank 14 Southfield Road (Dickens Inn) Table 3.17 CCTV Location 15 Rank 15 Southfield Road (Star & Garter) Table 3.18 CCTV Location 16 Rank 16 The Crown Table 3.19 CCTV Locations Summary of Total Taxi and Passenger Movements Table 3.20 Year 2008 – 2010 Rank Comparison Table 3.21 Hackney Carriage & Private Hire Town Access Junction Throughput Table 3.22 Hackney Carriage Driver Survey – Problems TPi: Middlesbrough Taxi Review Final Report July 2010 - 3 - Table 3.23 Hackney Carriage Driver Survey – Rank Location Table 3.24 Hackney Carriage Driver Survey – New Rank Locations Table 3.25 Hackney Carriage Driver Survey – High Volume Locations Table 3.26 Hackney Carriage Driver Survey – Centralised Rank Location Table 3.27 Hackney Carriage Driver Survey – Preferred Centralised Rank Location Table 3.28 Hackney Carriage Driver Survey – Work Arrangements Table 3.29 Hackney Carriage Driver Survey – Further Comments Table 3.30 Passenger Survey – Walking Time Table 3.31 Passenger Survey – Taxi Accessibility Table 3.32 Passenger Survey – Method Used to Acquire Taxi Table 3.33 Passenger Survey – Type of Taxi Used Table 3.34 Passenger Survey – Opinion on Provision of New Ranks Table 3.35 Passenger Survey – New Rank Locations Table 4.1 Low Key Improvements Table 4.2 Level 3 Infrastructure and soft measures Table 4.3 Level 4 Town Centre Cordon Table 5.1 Role of Taxi Marshall’s Table 5.2 Recommended Policies Table 5.3 Private Hire Holding Area Table 5.4 Town centre super rank locations Table 5.5 Existing Town Centre Rank Provision Table 5.6 Proposed Town Centre Rank Provision Table 5.7 Existing Southfield Lane / Southfield Road Rank Provision Table 5.8 Proposed Southfield Lane / Southfield Road Rank Provision Table 5.9 Benefits and disadvantages associated with closure of Wilson Street Table 5.10 Benefits and disadvantages associated with retention of Wilson Street Table.5.11 Benefits and disadvantages associated with a one-way system for Wilson Street Table 5.12 Review and Traffic Management Recommendations Table 6.1 Percentage of Wheelchair Accessible vehicles in Europe OECD 2007 Table 6.2 Benefits and Dis-benefits of side and rear loading Taxis Table 7.1 The Hackney Fleet in Middlesbrough Table 7.2 Access Features of Hackney Carriages in Middlesbrough Table 7.3 Seating Capacity of Hackney Carriages in Middlesbrough Table 7.4 Vehicle Models of Hackney Carriages in Middlesbrough Table 7.5 Age of Hackney Carriages in Middlesbrough TPi: Middlesbrough Taxi Review Final Report July 2010 - 4 - Table 7.6 Seating capacity of PHVs in Middlesbrough Table 7.7 Vehicle Models in the PHV fleet in Middlesbrough Table 7.8 Age of PHV fleet in Middlesbrough Table 8.1 Views of disabled people on Hackney Carriage vehicles Table 8.2 Views of disabled people on opening door of Hackney Carriage vehicles Table 8.3 Views of disabled people on door space of Hackney Carriage vehicles Table 8.4 Views of disabled people on the step of Hackney Carriage vehicles Table 8.5 Views of disabled people on using ramps of Hackney Carriage vehicles Table 8.6 Views of disabled people on reaching seat of Hackney Carriage vehicles Table 8.7 Views of disabled people on seat comfort of Hackney Carriage vehicles Table 8.8 Views of disabled people on vehicle interior of Hackney Carriage vehicles Table 8.9 Views of disabled people on getting out of Hackney Carriage vehicles Figures Figure 1 Proposals Figure 2 Options Figure 3 Town Centre Cordon–No vehicular access from 2000–0400 hours except for emergency vehicles Figure 4 Southfield Road/Linthorpe Road Figure 5.1 Existing town centre rank locations Figure 5.2 Recommended town centre rank locations Figure 5.3 Middlesbrough Town Centre Recommendations Figure 5.4 Exchange Square super rank Figure 5.5 Linthorpe Road / Southfield Road Recommendation Figure 7.1 Locations of Hackney Carriages registered in Middlesbrough Figure 7.2 Locations of PHV fleet in Middlesbrough Figure 8.1 Survey Responses from disabled people in Middlesbrough Charts Chart 1 Summary of Recommendations for Rank Review Chart 2 Summary of Recommendations for Hackney Fleet Review Appendices Appendix A Final Draft Report Written Feedback Appendix B Good Practice Elsewhere Appendix C Outline Proposal for a Middlesbrough Quality Taxi Partnership Appendix D Population per Hackney in Middlesbrough compared to other Licensing Authorities TPi: Middlesbrough Taxi Review Final Report July 2010 - 5 - EXECUTIVE SUMMARY 1) Introduction Middlesbrough has an ambitious community strategy and well developed community engagement process. Key themes of the strategy are ensuring diversity, neighbourhood renewal, management; sustainability; community cohesion; and a transport network to support these – in which taxis and private hire vehicles play a key part. In addition, the Council is seeking to ensure quality taxis and private hire vehicles play an appropriate role in supporting the Mayor’s raising hope agenda built on the four pillars of: clean and safe environment; physical regeneration; enterprise culture and a transport network that meets the needs of the town. To assist in taking forward this agenda Middlesbrough Council commissioned Transportation Planning (International) Ltd to undertake an independent review of taxi operations in the town. The study comprised two separate elements of work: x Rank and Traffic Management Review; and x Hackney Carriage Vehicle Accessibility Audit. 2) Rank and Traffic Management Review The Rank and Traffic Management Review has the following objectives: x An examination of rank provision in the town centre, including pedestrian and vehicle access routes and permeability; x The establishment of customer needs; x Examination of ‘pinch points’ (locations identified as having high volumes of traffic at night); x Identification of parking/waiting locations for private hire vehicles and the potential implications of this; x An assessment of the safety issues; x Consideration of cost effective options for a centralised ranking arrangement; x Examination of the opportunities and benefits of road closures; x Identification of the potential for other traffic management measures; x Examination of the potential role of Taxi Marshall’s; x Ensuring solutions proposed accommodate all sectors of the taxi trade; and x Production of a final report detailing options and recommendations. To achieve these objectives the following tasks were undertaken: x Examination of recent reviews of taxi or rank provision; x Examination of traffic flow data in the town centre, Linthorpe Road and Southfield Road environs; x Examination of traffic regulation orders; x Examination of current traffic and transport planning policy in Middlesbrough; x Examination of good practice in other UK cities in terms of rank provision and operation; x Night and day time audit of existing ranks in terms of accessibility for passengers, current demand and supply; x Night and day time audit of existing town centre traffic management conditions; x Night and day time audit of existing town centre pedestrian desire lines; TPi: Middlesbrough Taxi Review Final Report July 2010 - 6 - x Traffic