working together, nothing is impossible | annual report 2014 welcome

Content Supervision: Francisca Stuardo // Design and Layout: Carlos ¨Zerox¨ Soto // Photographs: TECHO Table of Contents

Letter from the Chaplain / Executive Director of TECHO 4 Letter from the Executive Director of Social Programs of TECHO 5 The challenges and the future of poverty in Latin America 6 What We Do – Our Work 7 Our Intervention Model 8-9 Where We Are Now 10 Organizational Chart of Directors 11 Achievements 2014 / 2015 12-15 Top Ten Moments in TECHO 16-21 We Are TECHO 22-23 Strategic Allies 24-25 Corporate Allies 26-27 Associated Organizations 28-29 Financial Report 30-35

SOMOS TECHO | REPORTE anual 2013 “Without Shame”

It is difficult to write a column about poverty. October 17th, National Poverty Eradication Day, a day that forces us to think about and remember poverty. I don’t know about you, but I find it frustrating, and perhaps a bit infuriating, that we celebrate something we have not yet achieved. It’s like celebrating a lost battle in a way. That being said, why poverty? * It’s infuriating, above all, because this isn’t a battle that was over before it began, it’s a battle we know we can win.

October 17th is an important opportunity to call attention to poverty, to awaken the conscience of those who don’t re- member that the poor still exist. It is necessary to combat the social amnesia that forgets those who face poverty’s daily challenges. It is good to have these people present and to move towards utopian dreams about the future that move us forward as a society.

I wonder how much we have accomplished this year in the eradication of poverty, how many families have left poverty behind. Because, in spite of tremendous efforts made by the countries involved in this cause, the Millennium Develop- ment Goals seem less and less plausible everyday. Who thought up such crazy ideas? Who thought up such lofty goals?

I wonder if this embarrasses anyone. Embarrassment comes from the sudden realization that you have failed to meet even the most basic expectations set before you. It seems we don’t expect more than this from the society we have created. It seems we don’t expect more of our own people. Do we aspire to be better than this? It seems we don’t want to know because we don’t want to feel. We are a society without shame. Some are more shameless than others, but as a whole, the grand majority doesn’t care about poverty. Perhaps, because of the desire to maintain the status quo.

It is not that we don’t know the causes of poverty. We know exactly why people live in this situation, we know exactly what they need, where they are and how many there are. The resources are there, although perhaps not in the right hands.

Did you know, that 1/6 of money spent by Japanese companies on recreation could provide every child with a middle school education? Did you know that 1/5 of the money spent around the world on cigarettes is all it would take to provi- de drinkable water and sewage systems to those without? I don’t know if you have realized that the measly 1/8 of Euro- pean alcohol consumption costs could provide for basic health and nutrition needs for all those currently lacking.

In Chile, for example, the nineteen richest families control around 35% of the GDP. Why doesn’t anybody say something? Have we grown accustomed to the way things are?

Seen like this, it’s not so crazy to think we can advance. At the end of the day, it’s in our hands. The thing that is disconcer- ting is that we don’t do it. Poverty doesn’t affect us, we don’t live its daily challenges, therefore we don’t find it worrisome or disconcerting. We don’t realize that, “the poor” are people. We don’t see them because we hide them, thereby remai- ning apathetic and immune to their situation. It’s not our problem, so, we’re indifferent.

I hope that poverty opens our eyes, that it urges us forward and shames us. If not, things won’t change, in spite of the Juan Cristóbal Beytía, SJ. poor. In spite of the people that live the reality of poverty and fighting it every day, as should we all, at least until next Chaplain/Executive Chairman TECHO October 17th. Latin America

Letter based on a column written by Juan Cristobal Beytia for El Mostrado, digital Chilean media.

working together, nothing is impossible | annual report 2014 P 4/5 The Other Game Played In Brazil

The World Cup just started, the tension and excitement are growing. We already know that Falcao, Ribery and Castillo were out with injuries. That Suárez, Vidal, Ronaldo and several others were playing injured. And many fans were getting out their gear from four years ago to cheer for the first victories of their team. In the middle of it all: Brazil.

Brazil, the largest country in Latin America, in both land mass and population, and surely, the largest soccer fanatics in the world (there’s a reason why they are five time world champions and in the process of hosting their second World Cup). It seems like the perfect country to host a World Cup. Everything should have been party, samba, carnaval. Perhaps that is why the massive protests against the World Cup, which started nearly a year ago, have garnered so much attention.

The World Cup in Brazil was the most expensive in history and its costs tripled the initial predictions, reaching a total expense of $11,754 million dollars. Among other wasteful investments was the construction of several useless stadiums in cities with no important professional teams. All this stands in contrast with the almost 40 million Brazilians who live in poverty in this soccer crazed country.

These 40 million are not poor because of the World Cup, but because of unjust structures and an indifference and prejudi- ce older than soccer and whichever other sport we practice today. In this case, the World Cup (and 2016 Olympic Games in Rio) did expose this situation: people are talking about why constructions for these events caused the removal of 250,000 families from their homes, without considering their rights or future. But believing that these violations of human rights in poor communities are only happening because of the World Cup or Olympic Games, and thinking that violations will end when the events do, fails to recognize the reality of life in a poor community where people live with constant insta- Written by: bility and are part of cities that reject them.

In 2009, Human Rights Watch outlined signs of police violence in their annual report. Annotations found further signs in reports from 2013 in the chapter about Brazil, which highlights specifically the startling nature of violence focused in favelas.

Not only in Brazil, but in the majority of our continent and world, the Human Rights of the most vulnerable families seem to have ceased to exist long ago. But nobody notices. In all the countries where TECHO works we see systematic inequa- lity, in unequal access to health, education, work, land, to mention a few. But we also see it, in those same countries and Agustín Algorta communities that seek to organize themselves and work untiringly to come out on top, looking to claim their rights. Executive Director of Social There are many examples. One of them is “Anita Garibaldi”, a favela ten kilometers from the Guarulhos Airport in Sao Programs TECHO Paolo, where millions of people arrived to watch soccer superstars play. Latin America

Without a doubt, not one of them knows the reality of the sixteen soccer players who formed the team of Anita Garibaldi at almost the same time that the group of 300 families settled the area. To enter into their reality, and meet their soc- cer team reminds us how simple and POPULAR the sport is, and how it helps overcome the ego, forms friendships and dreams for something better. The first step is to denounce the violations that occur in Anita Garibaldi, and in the thousands of informal settlements in Latin America, but it is not the only step needed. If today there are still 113 million people living in human settlements, it Ignacio Pinto is because there is not a strong political or societal desire to change this reality. Chief Operating Officer TECHO Latin America This change can only occur if we know and integrate the families of these most vulnerable communities. If we want sustainable solutions, we should start by listening to them and working with them. The team of Anita is proof of this: working together, nothing is impossible.

working together, nothing is impossible | annual report 2014 P 4/5 The State of Inequality in Latin America

Similarly, it is well known that our region is also the weakened the perception of social policies. It limits differences among neighborhoods in the city. In the most unequal in the world. This is largely the result social policies to developing programs to provide the last several decades the number of people living in of decades of implementing neoliberal politics which most basic services to citizens negatively affected by urban neighborhoods in Latin America has continually bet on economic growth through open markets and a the fall out of the market-based system. increased. Currently, 1 in 4 Latin Americans living in privatized approach to providing public services. This, urban neighborhoods live in poverty. At the other end among other things, led to the downfall of the original In Latin America, it is said that social policy has of the spectrum there are approximately 15,000 ultra- state security systems in Latin America. become an ambulance of questionable quality that millionaires dwelling in Latin American cities. supposedly rescues victims from economic policies. Luis Bonilla Currently in Latin America, the richest 10% of the From a multidimensional perspective, the most Regional Director population controls approximately 40% of total Therefore, it is logical that inequality isn’t only characteristic marker of poor urban neighborhoods is TECHO Mexico and The revenues while the poorest 10% receives just over 1%. affected by and doesn’t only affect the income of the lack of a guarantee of social rights well-published in Caribbean the poor. In a market-based society, logically, it also many declarations to which Latin American countries Furthermore, although the proportion of the urban creates notable social differences in other areas such supposedly ascribe. population in extreme poverty has decreased in the last decade, the decrease has led to a very small actual These communities are forgotten by their market- change in inequality; close to 124 million people still driven societies. Furthermore, due to the inadequate *Column published in “El País” blog 3.5 Million live in extreme poverty. public administration associated with this system, the State doesn’t respond adequately to these The overwhelming inequality, together with the rapid “Latin American communities’ rights to education, health, social rate of urbanization has had a direct effect on the security, water and other basic human rights; rights “In an age of organized urban dynamics of Latin America. The accelerated cities have become which every human is entitled to, regardless of their growth experienced in the cities generated an increase income level, work, place of residence, etc. confusion, decreed in demands for services that the governments were the most dangerous disorder, planned unable to fulfill. In other words, Latin American societies have left in the world and citizens of poor urban neighborhoods to fend for arbitrariness and Our countries have been unable to foster the growth themselves with the meager salaries they earn to of harmonic cities, grounded in the principles of are characterized try to purchase even the lowest quality of life. In the dehumanized humanity, equality and respect for human rights that promote meantime, the road to development and success of the the development of citizens. On the contrary, Latin few wealthy people passes right outside their door. never say: ‘It is natural!’ So American cities have become the most dangerous by high levels that it is able to be changed.” in the world and are characterized by high levels of To overcome the extreme injustice found in many social and territorial discrimination. Priority has been of social and Latin American neighborhoods and guarantee equal placed on creating conditions conducive to the growth access to social rights for all citizens, governments of private economic activity and individual comfort territorial and societies need to take seriously the challenge (Bertold Brecht) over the good of society. of overcoming the problems of inequality that discrimination.” perpetuate the privatization of these same rights. The neoliberal politics employed in Latin America have Eighty percent of the population in Latin America lives allowed the market-based economy to influence even To achieve this, there needs to be an impassioned in the cities of the region. After decades of accelerated public services traditionally provided by the state. demand made by the citizens themselves, for a space demographic growth, the region is now considered These public services have begun to be provided by as education, health, social security and land access. where citizens can come together on equal and the most urbanized on the planet. This level of growth the private sector as well. This causes a “you get what These differences continually contribute to the reciprocal terms; a demand for the construction of goes back to the middle of the last century when you pay for” system where the quality of service you continuation of the cycle of poverty. a system where everyone, regardless of where they a great number of people began to migrate from receive depends on what you can afford to pay. come from, has access to the same rights; a demand the country to the city. This migration is one of the Extreme evidence of the consequences of rapid urban to transform our societies of private privileges into principal causes of such accelerated urban growth. The persistence of this “pay as you go” dynamic has growth in an unequal society can be found in the societies of equal rights.

working together, nothing is impossible | annual report 2014 P 6/7 our work

VisiOn misSiOn

Work Tirelessly to overcome extreme poverty in A fair and poverty free society, where everyone has slums, through training and joint action of families the opportunities needed to develop their capacities and youth volunteers. Furthermore, to promote and fully exercise their rights. community development, denouncing the situation in which the most excluded communities live. And lastly, to advocate for social policies with other actors in society.

Strategic Objectives

The work methods employed in at risk communities directly support the execution of objectives proposed by TECHO to achieve its vision:

Foster Community Development, through a process designed to strengthen the community that develops authentic leadership and representatives, which inspires community organization, self-management, network formation and the participation of thousands of residents of at-risk communities to propose solutions for their problems.

Community development is considered the transversal axis in TECHO’s work in informal communities. Keeping that in mind, TECHO is propelled by its presence in these same communities during construction of emergency housing and implementation of Social Integration programs.

To promote Social Awareness and Community Action, with a special emphasis on the widespread increase of important and meaningful volunteer work. Service opportunities where volunteers are on the ground, working with citizens of informal settlements to involve various members of society in developing concrete solutions to overcoming poverty; understanding that their status as citizens entitles them to exercise and enjoy their rights while also allowing them to fulfill their duties.

Influence Decision and Policy-making,promoting the structural changes necessary to ensure that the cycle of poverty does not continue, but rapidly decreases instead, through the denunciation of exclusion and violation of rights within at-risk communities, the creation and distribution of relevant information regarding exclusion and the violation of rights in these sectors and relationship building between members of at-risk communities and other networks. These measures are necessary to ensure that the difficulties faced by these communities are recognized by society and are priorities on the political agenda.

working together, nothing is impossible | annual report 2014 P 6/7 WORK MODEL

TECHO focuses its work in informal settlements in Latin America, beginning by collecting data relevant to each individual community. Once TECHO understands the needs of a community, it works alongside its members to decide upon a short-term, mid-term and long-term plan that moves toward self-management and maintains a focus on community development.

In this way, the community organizes itself around a common objective. If this objective is maintained throughout time, it allows for the development of a “Community-organizing committee”, a weekly meeting and dialogue between community leaders and volunteers. In this space, members of the communities dialogue to identify other important needs and develop programs to address them. During the process of community organization, TECHO’s work focuses on three axes which enable the communities to advance in their development process. TECHO’s three areas of focus in these communities are as follows:

To strengthen Community Capabilities: Through fostering identity, participation and organization, the self- management and work within the TECHO support system looks to aid in the process of transforming from an informal settlement to an integrated community. Inside this support system, communities develop, for example, projects to train and empower community leaders and workshops to promote technical and career skills (Talleres de Aprendizaje Popular).

Satisfaction with Homes and Surrounding Environment: TECHO hopes that, through their participation in the program, the communities it works with obtain more than just the most basic conditions and capabilities in the space they inhabit. Furthermore, it hopes that the surrounding environment – the space where the community comes together and interacts – might be optimal for continuing development. TECHO’s programs consist of the construction of emergency housing, projects working for the development of community infrastructure, competitive community funding (FonTECHO) and projects with permanent solutions (legal home ownership, legalization of land ownership and formal access to basic services).

Promotion of Social and Economic Development: This dimension is focused on improving the general well-being of all in such a way that it satisfies their basic rights. This axis includes: Technical Education Projects, Business Development Projects, educational Programs and the Agricultural Program.

As part of its work, TECHO gives a voice to members of informal settlements by connecting them with governmental institutions to demand their rights. Throughout the process, TECHO creates networks in order to strengthen the potential of the previously mentioned projects and develop other projects which contribute to integral community solutions. These solutions improve not only the ability of both individuals and the collective community to participate in self-management but also involve volunteers in a process of sensitization and deepening awareness of poverty and its causes. This increase in ability for community-members and awareness for volunteers allows them to work together to mobilize and realize their solutions, thereby generating real change.

working together, nothing is impossible | annual report 2014 P 8/9 WORK MODEL

working together, nothing is impossible | annual report 2014 P 8/9 WHERE WE ARE

working together, nothing is impossible | annual report 2014 P 10/11 Organizational Chart

working together, nothing is impossible | annual report 2014 P 10/11 Achievements 2014 working together, nothing is impossible | annual report 2014 P 12/13 working together, nothing is impossible | annual report 2014 P 14/15 working together, nothing is impossible | annual report 2014 P 14/15 the best moments

working together, nothing is impossible | annual report 2014 “Join the race against poverty” with Dakar 100,000 Stories Celebrated Together With TECHO

TECHO participated as Dakar’s only solidary sponsor. Using the slogan, “Join the One of the dimensions addressed by TECHO is housing. According to a study race against poverty”, TECHO received the support of 431 drivers of different realized by J-Pal, TECHO, since the beginning of its work with volunteers and nationalities who put the logo on their vehicles and uniforms. future inhabitants, it has contributed, among other things, to a significant improvement of inhabitants’ perception of well-being, through the construction Among others, TECHO recognized runners from team KTM Francisco “Chaleco” of emergency housing. Lopez, the Spanish Marc Coma and the Portuguese runner, Ruben Faria, who officially opened the photography exhibition “Tierra Fresca” assembled by This widespread Latin American program reached 100,000 houses constructed in TECHO in Rosario. 2014. To celebrate, TECHO launched the initiative “Stories Transforming History”. Using an online platform, it compiled the stories of those who had participated Both organizations hoped to raise awareness about the reality of informal in this process from all parts of Latin America since its beginning in 1997. settlements in the region by joining values that are promoted by sports – solidarity, organization, coordinated work – with those of community work. Testimonies from all parts of the continent, from volunteers, businesses, ex members of the organization, contributed to the work coordinated by inhabitants Furthermore, in the 2014 edition, Amaury Sports Association (ASO) provided of numerous informal settlements in nineteen countries from the region. direct support to TECHO’s work in informal settlements in Bolivia, Argentina and Chile through a donation of USD$112,000. This amount was tripled by another DHL, a leader in the logistics industry, joined the campaign as an official sponsor generous donation made by a Qatari representative, from Team Mini Nasser Al and participated in the different activities organized in countries like Brazil, Attiyah, who contributed USD$100,000 towards TECHO’s work. El Salvador, Honduras, Guatemala, Peru and Mexico, where TECHO is currently working with more than 450 unorganized communities. To date, work done alongside ASO has allowed TECHO to build 180 units for emergency housing, nine community centers and four reconstruction projects in Chile following the devastating earthquake of 2010.

working together, nothing is impossible | annual report 2014 P 16/17 TECHO Participates in the World Urban Forum in Medellin Permanent Solutions in Argentina, Uruguay and Chile

During April 5th-11th, TECHO participated in the World Urban Forum in Medellin, a During 2014, TECHO worked more in depth with its communities in Argentina, space designed to gather the most important leaders in this area on a worldwide Uruguay and Chile, reaching some definitive decisions in a number of level. The organization used this space to share some of its experience of over communities they worked with. seventeen years working with inhabitants of informal communities in order to build a more just society. In Argentina, for example, TECHO signed an agreement with the Municipality of Salta in November to collaborate on an Urban Diagnostic, both legal and In addition to presenting its work in one of the forum stands, TECHO presented its social regarding the city neighborhoods. In this way, TECHO and the local experience proposing and implementing permanent solutions to communities government hope to work together in order to diagnose and prioritize work in in Argentina, Chile and Uruguay through community-organization committees the most vulnerable places. This allows them to do work projected towards more within each community. permanent solutions.

Furthermore, on April 11th, the organization held a workshop called “Increasing In Uruguay, TECHO advanced on a participative design project, supported by the visibility for informal settlements using participative methods of collecting Catholic University of Uruguay and Socialab, which included Ceuta (a company territorial data”. In this workshop, TECHO shared its commitment to the that assesses sanitary issues) and Ñande (a construction company) in the process. generation of accurate data to make decisions regarding nature and related The result was an open call for ideas that began in 2013 and, in 2014, had resulted issues that, in agreement with United Nations figures, involve 25% of Latin in five bathrooms and 20 sewage connections for an informal settlement called Americans, some 113 million people. Simon del Pino, home to 97 families.

The workshop presented the example of Argentina and its Map of Informal Chile, meanwhile, was able to accomplish the provision of 705 permanent Settlements, in addition to the research done in Chile that led to an update of housing solutions, through work with the residents of communities that weren’t the land registry of the Chilean Ministry of Housing. working together at the time. These projects, from their planning and design, all the way through their implementation, considered future inhabitants as their main consultants.

working together, nothing is impossible | annual report 2014 P 18/19 Brazil Receives 450 Volunteers in the Latin American Anita Garibaldi Challenges the World Champion Encounter – ENVO

Anita Garibaldi can be found at ten minutes from the Guarulhos Airport; 15,000 Between October 10th -17th, 450 volunteers arrived to Sao Paolo to participate people currently live in this slum. Its team, which goes under the same name, in the Volunteer Encounter 2014 (ENVO). Hands-on opportunities, moments of announced through a short documentary, its challenge to the next World dialogue, analysis and many presenters from various organizations where part Champion of the 2014 FIFA World Cup. of the agenda planned for the young volunteers.

The initiative, called #DesafioAnita, wanted to increase visibility of the reality In addition to these activities, this encounter sought to bring together chief in over 6,300 favelas that exist in the country and the constant dangers and leaders of TECHO’s permanent team and organizations, as well as experts related violations of rights that occur there. to the theme of poverty and volunteering, in a work space that promoted the analysis of challenges confronted by volunteers and the creation of proposals Anita’s story travelled around the world and it was published in all five continents. to be made in the face of said challenges. It was transmitted in over 50 countries in 250 different ways. At the end of the championship, retired soccer players Ivan Zamora from Chile and Paraguayan Twelve different nationalities had the opportunity to converse about the Salvador Cabañas supported the challenge alongside many other prominent contrasts between institutional processes and motivations and capacities figures such as the singer, Rene, from Calle 13. required to successfully accompany and bring to fruition community processes while working side-by-side with the actual inhabitants of the communities. The campaign was recognized by the publicity prize, Ojo de Iberoamerica, in the Sports Category. In addition, in Peru, it won the prize #LaMejor In this way, ENVO contributed to strengthen a Latin American identity, through CampañaDelMundial (The Best Campaign of the World Cup), in the Category of the intercultural and professional exchange between different countries where Social Good. From the story of Anita Garibaldi, a favela located ten kilometers TECHO is present. Finally, it helped promote the integration of young people as from Guarulhos Airport, #DesafioAnita (Anita Challenge) collected 19,000 fans active social beings in the construction of a more just continent, without poverty and had an impact on 10.6 million people in over fifty countries. and in the social transformation of the region.

The project was carried out with the help of the consulting firm Germinar.

working together, nothing is impossible | annual report 2014 P 18/19 TECHO debate in Forum on Inequality Organized Knowing Makes You Part of the Problem, by the IMF Acting Makes You Part of the Solution

On December 6th, Juan Cristobal Beytia, chaplain and executive chairman of In order to help understand work in informal settlements as dynamic, TECHO TECHO, participated in the international conference “Challenges to Ensuring launched a campaign targeting its volunteers, to make them aware of the Growth and a Shared Prosperity in Latin America”, organized by the IMF. The importance of their role. conference was designed to analyze how to maintain and expand the reduction of poverty and inequality in the context of a slowing Latin American economy. Under the title, “Knowing makes you part of the problem, acting makes you part of the solution”, Community Teams (EDC) and TECHO sought to Within the panel “Income Inequality: Social Progress and Overcoming the Middle transmit the importance of understanding not only local realities, but also the Income Trap”, Juan Cristobal shared the floor with the academic Nora Lustig multidimensional nature of poverty and human rights and the pivotal role of (University of Tulane); Ricardo Paes de Barros, Advisor to the President Dilma community development in addressing these concerns. Rousseff, Winnie Byanyima, Executive Director of Oxfam International; Alejandro Foxley, President of the Corporation for Latin American Studies (Cieplan) and More specifically, this initiative sought to raise awareness among volunteers Santiago Levy Algazi, of the Inter-American Bank of Development. that would lead to a greater concern for articulation and impact and therefore more effective self-monitoring in project development done with community Juan Cristobal contributed with his experience, working with those who live members. Furthermore, it invited them to know more about the reality of the in informal settlements. He highlighted the fact that inequality has swept the community they were working in and generated an analysis that starts from region from its origins and that is why, today, it is reflected by segregated cities. the reality of the actual community. All of these things helped to better identify, Furthermore, he criticized the economic system that has linked social goods to describe and address community needs. a person’s ability to pay and made a call to decision-makers to connect directly, through first-hand experiences, with the reality of those who suffer from this This initiative was launched in December, because of the International Volunteer inequality daily. Day. To celebrate this day, TECHO distributed this message to close to 7,000 young people that work permanently with Latin American communities.

working together, nothing is impossible | annual report 2014 P 20/21 working together, nothing is impossible | annual report 2014 P 20/21 TECHO In First Person

working together, nothing is impossible | annual report 2014 Nineth Aguilar Gabriela Hernández Cardoso Rafael Zambrano Member of the Round Table President and General Director Volunteer Coordinator Community Buenavista, Guatemala General Electric Community Nueva Luz No. 2, Panama

“One day they held a meeting in our community. My mom couldn’t go, General Electric has participated in TECHO for three years. This has “There is a phrase that I hear more often than I should: ‘Here in Panama, so I went. We began to see what were our needs and contribute ideas involved the strength and dedication of some 280 GE volunteers, which people are like this; nobody cares and nobody is capable of helping about our problems. I joined the community-organizing committee, translates to some 3,640 hours of volunteer work. The project is an others’. I believe that citizen participation exists and it isn’t even and together we were moving forward. The first thing, for me, was to important opportunity to assist vulnerable communities with a clear something difficult to achieve. I know it because I saw it and I was part stop being afraid. I was a little nervous to tell people ‘do this, do that.’. vision to stimulate the beginning of change in these people’s lives. of it. It all began with a new leadership in the community Nueva Luz, Following this, one of the biggest challenges was to have confidence in No. 2 in Arraijan. Esther Rodriguez, the president, and Lissy de Pineda, our community. “My participation as a volunteer in the construction we did in Queretaro the vice president, are always busy giving orders and carrying out small had three goals. First, to have the privilege to work on a project that and big projects that have the goal of improving the situation in the TECHO has helped us organize the community. We convinced them to gives you personal satisfaction in all senses. Secondly, the event took community. believe in us and that people would join in our activities. After a while, place during the business’ leadership team meeting which allowed for we didn’t have to tell them, ‘Here you have to do this’, but more that unique kinds of interaction and work completely distinct from an office Our community has different promoters and participants: we have they said, ‘We’re going to do this’. The third time they already knew atmosphere. A real comprehensive exercise. facilitators from TECHO; young agents of change from schools, as everything they had to do and it was, more or less, organized. well as financial backers, different groups working with great synergy Third, it is an important way in which leaders in the organization towards the same objective. This project doesn’t just require committed It is important to keep in mind that achievements are for the community, were, in a very personal way, ‘role models’ for the organization. It was neighbors, willing students or coordinators from TECHO, this project, for the good of others. Also with our obligations, because we always an event where we enjoyed ourselves, shared with others, enjoyed in its most noble essence, requires citizens: a group of people that have to be on the watch for our needs. We have to have a lot of respect spending time with the families we built with and, although we were identifies as part of a community and that, together, proposes and for all the people we are going to work with. We have to be committed exhausted by the end of the day, we were happy and ready for the days works to create a concrete solution to a situation that affects them. to others.” of work that were still ahead of us. The kinds of projects that come from the collaboration of many, of It is an experience that has many paybacks and GE will not pass up the varied ideas from varied groups consolidated into one, are the product opportunity to volunteer and share the culture of the GE Foundation, of effective citizen participation. Is it necessary? Of course. Of course GE volunteers, the spirit of team work and the importance of giving.” it is necessary to show not only that we are capable of thinking and defending ourselves by our own means, but, more so, show that union is possible and that from any sector of the society we can join together and generate great changes that directly influence reality.

working together, nothing is impossible | annual report 2014 P 22/23 Our Strategic Allies

working together, nothing is impossible | annual report 2014 Deloitte Chile, in Alliance with The pro bono alliance TECHO The alliance with this group This alliance, which started in The pro bono alliance with this Since 2011, TECHO has establi- TECHO’s headquarters office, has with this publicity started in 2011. From this 2005, has expanded to include well-known public relations shed a working relationship coordinates the evaluation of agency extends to seven date on, the pro bono Argentina, Colombia, El Sal- agency focuses on giving ad- with MEC, a company that spe- financial feasibility of financial organizational offices in Latin partnership with BCG has vador, Mexico, Peru, Uruguay, vice to the organization regar- cializes in publicity manage- backers from each country America. Its goal is to help been focused on giving Haiti and Chile. IDB provides ding strategic management of ment. The relationship began to guarantee stability and with branding, specifically advice and technical help technical support and looks to institutional communication. through coordination with its reliability. The alliance with supporting local and regional to TECHO in areas related to provide TECHO with knowled- The relationship with TECHO is headquarters in Miami and la- the auditing business extends institutional campaigns. Y&R strategy and organizational ge, experiences and institutio- extended through twelve coun- ter extended to other countries to all of Latin America from also played a central role in structure, working towards nal learning through its Multi- tries of the region which advi- in Latin America. Together with its central offices in Chile 2012 in changing the brand the overall improvement of lateral Inversion Fund (FOMIN). se the organization regarding local TECHO offices, MEC su- to do an evaluation of the from “Un Techo Para Mi Pais” internal management. its public image, seen through pports communication teams internal control mechanisms to “TECHO”. From there, it seeks to develop concrete actions such as public from the analysis and strategic of each office and give BCG is concerned with deeply programs for the integration of interventions, management of planning of publicity guideli- recommendations on how Their affiliate, Bravo, works understanding the dynamic community members that live internal discussions and public nes, such as contacts and de- to improve management. with TECHO offices in the of TECHO, working together in informal settlements into speaking. cisions about the positioning Furthermore, the firm supports United States with branding with the organization and the productive sector, such as of different local and regional TECHO in the process of audits for local markets, just as its essential principles to training in entry level jobs and campaigns. to review agreements with Y&R has done through the propose viable solutions that support for start ups. third parties. coordination of TECHO contribute to the growth, initiatives in Latin America. maturing and consolidation In order to keep similar goals, Y&R is one of the oldest pro of the institution. in 2010, IDB established ano- bono alliances within TECHO ther agreement between the in terms of communication. organization and TECHO which focused on Haiti. This agree- ment focused on promoting economic integration in the Haitian population affected by the earthquake. The program will continue until 2015.

working together, nothing is impossible | annual report 2014 P 24/25 Our Corporate Allies

working together, nothing is impossible | annual report 2014 The alliance with this business from the automobile industry DHL, a leader in the logistics industry, has worked with TECHO The alliance with this business aims to contribute to the work began in 2011. Through the development of this alliance, Porsche since 2010. Its main projects took place in Argentina, Bolivia, Brazil, TECHO develops alongside Latin America since the year 2014. This has been involved in TECHO’s work, alongside with members of Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Haiti, year, its work emphasized the aid offered by MetLife during the informal settlements in Argentina, Bolivia, Brazil, Chile, Colombia, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Dominican emergency in Chile that affected 10,000 people, 2,500 of them El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, Republic and Uruguay. inhabitants of informal settlements in Valparaiso. The support Panama, Peru and the Dominican Republic. provided consisted of 112 transitory homes for those affected by This alliance, the biggest of TECHO’s business alliances, has been the fires. In addition to participating as a “supporting sponsor” in fundraising directed through the organization of corporate volunteers that activities for the region (Artecho 2011), Porsche contributed with work mainly to build emergency housing. In addition, DHL was Furthermore, MetLife teams in Mexico, Colombia, Argentina 2,972 volunteers from the business towards the construction of 347 the official sponsor of the landmark “100,000 stories”, which and Uruguay participated in the construction of a total of 158 emergency houses in 17 out of 19 countries where TECHO works. commemorated the construction of 100,000 emergency homes in emergency houses together with volunteers and the communities At the end of 2014, Porsche and TECHO started a pilot training the region where the organization is present in April 2014. The firm where houses were built, through corporate volunteer programs. program for technical careers in El Salvador and Paraguay. contributed, together with its collaborators in hands-on work and invested in the equivalent of 109 emergency homes.

ALSO JOINED BY

working together, nothing is impossible | annual report 2014 P 26/27 Associated Organisms

working together, nothing is impossible | annual report 2014 The Chilean International Cooperation Agency has TECHO and UNASUR created an agreement in 2011 to The 20th Ibero-American Summit of Heads of State In 2011, the Economic and Social Committee of the worked with TECHO since 2009 in Bolivia and El help with activities in Haiti after the earthquake of and Government celebrated in Mar del Plata in 2010 United Nations (ECOSOC) adopted the recommendation Salvador. Furthermore, they have supported the January 2010. approved TECHO as an affiliated organization under of the Non-governmental Organization committee to volunteer work carried out in Chile and Paraguay. the recognition “Young people for an Ibero-America award TECHO under “Consultative Status”. This status This agreement consists of a cooperative project which without poverty”. allows the organization to actively involve itself with In 2012, to consolidate the alliance, AGCI and TECHO involves the construction of more than 800 emergency ECOSOC and its related organs such as the Secretary, signed an agreement with the goal of developing homes, the implementation of a Health Center and This title represented a recognition of the work carried Programs, Funding and Agencies of the United Nations. cooperative projects with a direct impact on homes, an Education Center as well as their contribution out by TECHO on the entire region and opens the health, education, gender development and social to community organization in informal settlements organization to participation of civil society in Ibero- cohesion in unorganized communities. where TECHO works at. America.

In 2014, UNASUR’s support was reflected on six community infrastructure projects in Haiti.

Childfund ALSO SELAVIP CAF America Silicon Valley Community Foundation JOINED BY ONU-Habitat.

working together, nothing is impossible | annual report 2014 P 28/29 Financial Report

* Based on information pending audit working together, nothing is impossible | annual report 2014 working together, nothing is impossible | annual report 2014 P 30/31 * * Classification made with approximate amounts

working together, nothing is impossible | annual report 2014 P 32/33 working together, nothing is impossible | annual report 2014 P 32/33 * * Classification made with approximate amounts

working together, nothing is impossible | annual report 2014 P 34/35 *

* Classification made with approximate amounts

working together, nothing is impossible | annual report 2014 P 34/35 Departamental 440, San Joaquín, Santiago, Chile [email protected]

working together, nothing is impossible | annual report 2014