Interactions Winter 2012.Indd 1 26/1/12 16:14:17
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If you we communicate with you. A similar have any suggestions please complete survey went out to staff and the results the form on page on page 19 or get in 09 In the headlines supported our proposal for a merged touch by using the above email or give public and staff newsletter. The fi rst me a ring on 01332 786896. 10 Celebrations in the eye clinic edition will be published in March and See you in 2013, thanks for your we’ll send this to you three times a year. continued support. 11 Awards I’m not too upset that my photo won’t be appearing as often in print (as who Justine Fitzjohn 16 Poetry in the waiting room really likes their photo?) but I will miss Assistant Trust Secretary people recognising me and connecting 19 Competition me with the hospital, which often gives me the chance to chat to them about our services and how they could get involved as a member. I’ll still continue to be your main contact for Membership and will still run events. In the New Year I hope to bring you even more ways to get involved and informed as I join forces with key staff here who work on patient experience, engagement and communications. The fact that we are merging the staff and members newsletter into one, and www.twitter.com/DerbyHospitals have reduced the number of editions has or @DerbyHospitals already saved us money, but we could If you would like to advertise in Interactions contact Kirstin Griffi ths on 07725 252622 or email [email protected]. Published by Derby Hospitals NHS Foundation Trust. Design by Bradgate Publishing 3 Trust news Update from the Council of Governors Nigel Horridge, who presents this issue’s Governor’s Column, has been an Erewash Governor since July 2012. Here Nigel gives an overview of the Governors meeting held in September 2012. The September meeting was only my second prevention and control and waiting times. The next Governors meeting but I was already feeling We recently received an update on the plans meeting is on more confi dent in my role as Governor. for selling the surplus land at the former 22 January Since being elected in July I have attended Derbyshire Royal Infi rmary site. 2013, the Public Trust Board meetings, been a An interesting presentation was given 6-8pm at the judge for the ‘Putting Patients First’ category on how the Trust is working with Social Royal Derby at the staff Celebrating Success Awards, Services and GPs to develop an integrated Hospital. joined a couple of groups such as PEAT support hub for the frail elderly, based at Agenda items (Patient Environment Action Team), been the London Road Community Hospital. so far will be on a behind the scenes tour of the Royal The new service will be in place for this on Incident Derby Hospital and sampled the new patient winter and its aim is to avoid inappropriate Reporting, menu! acute hospital admissions through early Health I’m still getting to know faces and names but intervention. Governors were assured that Watch, having been a member since the Foundation acutely ill patients would still continue to Clinical Negligence Claims and Complaints. Trust’s formation, I have kept abreast of the be sent to the Royal Derby Hospital for Dates for 2013 year are 22 January, 19 hospital’s ongoing development through treatment. March, 21 May, 16 July, 17 September and the media and direct contact with existing Governors who sit on various groups also 19 November, same venue and timing as members, but being a Governor has given give their feedback at each meeting, this above. All are welcome to come along and me a more detailed insight. allows us all to be kept up-to-date. There see how we work. At each Governors meeting we get a are always plenty of questions asked and Public Trust Board meetings are now held detailed briefi ng from Sue James, chief this time they were around the policy of at 2pm on the same day as Governors executive. We hear how the Trust is fl exible working for staff, car parking and meetings, again all welcome, call the 01332 performing fi nancially, and against other when and where various services would be 786896 for more details. important targets such as infection moved. Annual Members Meeting Pride of – a winning formula Derby The Annual Members Meeting and staff Thanks for a very informative meeting Do you know Celebrating Success Awards was held on the - I had no idea that the hospital did a member of evening of 6 September. This was our eighth so much in the community - very staff at Derby public meeting so we have had time to inspiring Hospitals that perfect this formula with help from feedback has gone that from the audience over the years. This year the Governors grabbed a clipboard extra mile? Over 200 staff and members joined us for an and asked the members what was important Has someone evening of information and celebration. to them and how they would prioritise the made your hospitals services for the future. We had hospital experience a great one? Have you Well done on another successful and some really good feedback that will inform received excellent care and want a member informative event the work on the Trust’s Strategic Plan. of staff or team recognised for a Pride of We’ve put copies of the presentation from Derby award? the night, together with a summary of the Superb time management of whole All you need to do is complete a nomination lively question and answer session, on our event form, which can be found in our wards website so if you missed the evening you can and clinics across both hospitals or on main get a fl avour of the issues that were raised. reception, and post it in the comment box An excellent evening – detailed and Just go to www.derbyhospitals.nhs.uk/about- or complete an online voting form at www. informative feedback us/the-year-in-review-2011-12 or call 01332 derbyhospitals.nhs.uk/pride. 786896 for more information. 4 Trust news In the hot seat with... Nishi Madan, Governor for Derby City I see my role as a Trust governor as engaging with communities and representing their views to help shape service design and improve services. Being very passionate about the NHS, the ‘patient experience’ is something I am particularly interested in as well as the quality and standards of services delivered to patients. Working as a health improvement principal for NHS Derby City Primary Care Trust means I work closely with local communities and with the recruitment and training of volunteers as health champions to promote health messages in their natural communities. I was keen to use my experience in this fi eld to be part of the Core Regulations Group and the Patient Experience and Nishi, left, carrying out an audit in audiology Engagement Group. One of the initial pieces of work I have recently been involved in I am looking forward to developing my role as governor and I am is carrying out an audit in the audiology outpatients department.