Adult Social Care Directory 2020/21
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Nottinghamshire Adult Social Care Directory 2020/21 The essential guide to choosing and paying for care and support In association with www.carechoices.co.uk Home. There’s no place like it. Being able to live at home can be one of the most important comforts in an older person’s life, and because family and friends can’t always be there Home Instead Senior Care is here to help. ensures dignity. We believe in continuity of care, our clients see the same CAREGivers time and time again, allowing a relationship based on trust and companionship to develop. Our visitsHome. are typically an hour or more providing time for our CAREGivers to deliver high quality care and truly get to know their clients. OtherThere’s care companies m anoy say thplaceey specialise inlike dementia it. car e, however we can prove it. We have developed our bespoke Alzheimer’s CARE programme, which is endorsed by City and Guilds, to train our CAREGivers in specialised communication skills to help interact and build relationships with clients living with dementia. For us“People, nothing is more impodescribedrtant than providing their a convenient care and r eliableas exceptional”care solution that works for CQC everyone in your family. From justOur an Serviceshour or two tailored a week, to tofull yourtime ca rneeds:e, our service is available 24 hours a day, and is tailored to My sister and I were not prepared your personal needs. Our Services tailored to your needs: for the emotional and physical demands that our mother’s • Personal care • Personal care “ Alzheimer’s placed on us. It was all so overwhelming. So we reached out and found someone we could trust to help us • Companionship • Companionship • Specialist dementia and Alzheimer’s care • Specialist dementia and Alzheimer’s care can’t be there and Mum enjoys her company. We are all • Home from hospital care very grateful!” ~ Ruth B, Client’s daughter. • Home from hospital care • Light housekeeping • Light housekeeping • Shopping National Care Provider of the Year Award • Shopping • Accompanying to appointments • Meal preparation • Accompanying to appointments I’m very pleased with Home Instead. • Respite support They are really excellent with my 94 year old mother. They • Meal preparation • Convalescence support “ • Respite support and much more... them.” ~ James P, Client’s son. • Convalescence support and much more... Call us now for a free, no obligation consultation National Care Provider of the Year Award 01905 420404 01527 810855 Worcester, Droitwich and surrounding areas Redditch, Bromsgrove and surrounding areas Home Instead holds the Queen’s award for Enterprise for innovation in Care and is ranked the 01684 438501 01562 754757 UK’s No.1 for quality in home care by industry watchdog Lang Buisson Malvern, Upton and surrounding areas Kidderminster and surrounding areas 01386 300801 01562 885589 Registered with Evesham, Pershore and surrounding areas Stourbridge, Hagley, Halesowen and surrounding areas the Care Quality Commission www.homeinstead.co.uk Each Home Instead Senior Care© Call us now for a free, no obligation consultation 0115 9226116: Nottingham area 01949 480480: Rushcliffe area 01636 550480: Newark & Sherwood area www.homeinstead.co.uk/Nottingham www.homeinstead.co.uk/eastnottingham Contents Introduction 4 Section 4: Financial arrangements for care 28 Do I need to pay for my own care? 28 Section 1: Helping you to help yourself 6 Seeking financial advice on paying for care 28 Active living 6 Third party payments 29 Living with dementia 8 Nottinghamshire County Council – Banded Fee Mental health and wellbeing 9 Rates 2020/21 29 Staying connected 11 NHS continuing healthcare 30 Safe at home 11 NHS funded nursing care 30 Money matters 13 Paying for your own care in a care home 30 Where you can get support 13 Section 5: Essential information 31 Section 2: Helping you when you need it 14 Safeguarding adults at risk of abuse and/or neglect 31 Connect service 14 End of life care 32 Support to find work 15 Comments, compliments and complaints 33 Short-term support in your own home Inspecting and regulating care services 33 (reablement) 16 Finding care in your area 34 Enabling Service 16 Home First Response Service 17 Useful contacts 34 Telecare and Assistive Technology 17 Home care agency checklist 36 Assessment beds 17 Local authority contracted home care providers 37 Intermediate care 18 Short breaks for adults with learning disabilities 18 Other registered home care providers 39 Brighter Futures (Living Well – Younger Adults) 18 Care homes checklist 53 Looking after someone 19 Residential dementia care checklist 55 Section 3: Helping you to be independent over the Care home listings 59 longer-term and keeping your progress under review 20 Index 93 Support plan 20 Essential checklists Will I have to pay towards my care? 21 Home care agency 36 Power of Attorney 21 Care homes 53 Claiming benefits 22 Residential dementia care 55 Longer-term services 22 Support at home 22 All the listings in this publication of Shared Lives 23 care homes, care homes with nursing and home care providers are supplied by the Care Quality Housing with care 23 Commission (CQC) and neither Nottinghamshire County Council Housing options for younger adults 24 nor Care Choices can be held liable for any errors or omissions. The information contained in this Directory was correct at the Residential care 25 time of going to print. The inclusion of advertisements in this Specialist dementia care 26 Directory does not act as an endorsement or recommendation Nottinghamshire Care Association 26 by Nottinghamshire County Council. To obtain extra copies of this Directory, free of charge, call Nottinghamshire County Council on: 0300 500 80 80. Alternative formats This Directory is available electronically at www.carechoices.co.uk. The e-book is also Recite Me compatible for those requiring information in the spoken word. For support in Nottinghamshire, visit: www.nottshelpyourself.org.uk or call: 0300 500 80 80 3 Introduction Our focus is to help you to stay as independent as long-term residential care. possible so you can live a more fulfilled, enjoyable life with strong links to your community. The type and level of support you can expect will adapt and differ as your needs change. We will have This Adult Social Care Directory contains useful conversations with you about how your needs may information for younger and older adults, carers and best be met. families. Here, you can find information about active living, staying connected and money matters, as This includes providing advice and guidance, well as a range of services to support you and help signposting you to available community resources keep you independent. and assessing your care and support needs. Where you need support, we will make it as easy as If you fund your own care, we also have information possible to get the right support, at the right time available to help you to make well informed and in the right place. This will mean working closely decisions about your future. with local community groups, the voluntary sector, your carers and family to support you. There are three key stages of support: To help you to remain living in your own home, 1. Helping you to help yourself. we will work alongside organisations such as 2. Helping you when you need it. healthcare providers to develop local, community- based support. This will include, wherever possible, 3. Helping you to be independent over the longer- reducing avoidable hospital admissions and term and keeping your progress under review. 1. Helping you to help yourself (see section 1: pages 6 - 14) Connecting you with support and information you support is already available can help you to remain can access in your local community and helping you independent and stop you entering the social care to make the best use of your existing networks. system earlier than is necessary. We will make sure that you have access to You may find it enough to talk through difficulties information and advice to support your wellbeing you are experiencing and to have assistance to before you need formal social care services. This is a consider support options that might already universal offer to all, whether you pay for your care exist. Or you may need more help and and support yourself, or are state-funded. professional advice on how to access support in the community or issues such as how to get We will focus on your skills, experience and networks about the house safely or to keep yourself active. of family, friends and community support, to see If more support is needed, we will move to the how these might help in the future. Finding out what next step with you. For care and support services in Nottinghamshire: www.nottshelpyourself.org.uk 0300 500 80 80 4 For support in Nottinghamshire, visit: www.nottshelpyourself.org.uk or call: 0300 500 80 80 2. Helping you when you need it (see section 2: pages 14 - 20) We will work with you in a timely way and support and live at home. you to make your own decisions about short- term support to help you maintain or restore your Equally, we will look at short-term options when independence. you are not in a crisis. If you only need help over the short-term to regain your independence, we will People often approach us for help during an urgent work with you to achieve this. By avoiding making situation. We will act quickly to help prevent the long-term decisions too soon, we can avoid the situation getting worse. We will help you through risk of inadvertently reducing your independence the time of crisis and then work with you and your instead of promoting it.