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Transportation

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Transportation Transportation thousand with hub, international an is City York New p competitive at City the of out and in flights daily Newark—are and LaGuardia —JFK, major Three within one hour of Midtown . Twenty-four-subwa to and from lines, transit hour and commuter trains, connect the five boroughs ofthe indicating announcements have Subways City. the stations subway select and buses all and stop, next Designated yellow accessible. are disabiliti with persons assist to available also are on venues and services, For up-to-date information go to nycgo.com/accessibility NYC Essentials: Essentials: NYC NYC Essentials:Sightseeing Transportation 02 Transportation MTA Features and Services The City’s five boroughs—, , Manhattan, and MetroCard and MetroCard —are linked by bridges, Vending Machines tunnels and ferries. All street corners are wheelchair accessible. Purchasing a MetroCard is your first step to getting around the City by One of the best ways to get around subway or . can be town is by mass transit—an purchased at subway stations—from extensive system of public buses automated machines (which accept and subway trains operated by the cash, ATM/debit cards and credit Metropolitan Transportation cards) and station attendants—or by Authority (MTA). The system is contacting the MTA (mta.info or modestly priced and runs 24 hours 212-638-7622 or 718-596-8585 voice). a day, every day. Customers with Customers with visual impairments disabilities are permitted to bring may use an audio feature that prompts their service animals into all MTA them through the use of the machine. transit facilities (as well as all other To activate the audio feature, press 1# public spaces of the City). The on the vending machine (you must use animals must be securely leashed your personal headset, such as those for the safety of all customers. used with tape players, to access the feature). Braille instructions are located Refer to Useful Numbers and Websites, at the base of the screen. Varying at the back of this section, for more discounts are given for multiple rides, MTA information. Call 718-330-1234 for as well as for seniors (ages 65 and over) bus and subway schedules, station and people with disabilities. and route information and updates.

Note: All subway stations listed in this guide are wheelchair accessible.

MetroCards are valid on MTA buses and subways.

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Buses feature. Priority seating for Public buses are an excellent way to customers with disabilities and see the City (as well as a way to senior citizens is located behind the reach destinations not convenient to driver. Other passengers must make a subway stop). All City buses these seats available upon request. accept MetroCards and exact in •฀New฀York฀City฀Transit฀and฀Long฀ coins, except pennies. Buses Island Bus serve local and express operate 24 hours a day, seven days bus routes throughout the five a week (there may be a few boroughs and in Nassau and exceptions in more remote corners western Suffolk counties. These of the City). Waiting time varies, but routes connect with many subway it’s usually 5–15 minutes, depending and stations, as well on the time of day. can be as key transportation hubs. slow when there is a lot of traffic, and buses are often more scenic •฀Personal฀Care฀Attendants฀(PCAs)฀ than underground subways. Buses accompany and assist individuals generally stop at alternating blocks with disabilities. PCAs are eligible to on avenue routes and at every block ride subways and local buses free on cross-street routes. (Note: when accompanying a person who MetroCards cannot be purchased on is carrying an Access-a-Ride buses. Unlimited MetroCards are not identification card with valid on express buses.) the notation “PCA.” •฀Wait฀near฀the฀bus฀stop฀sign฀where฀ NYC Transit has the largest the driver can see you and you can accessible fleet in the world. Every signal to the driver. bus is accessible to people in via front- or rear-door •฀Make฀sure฀you฀have฀the฀correct฀ lifts; some newer buses have low bus by checking the front floors that enable customers to enter , listening to the via front-door ramps. Some buses recorded announcements on many have a “kneeling” feature that lowers LI฀Bus฀vehicles฀and฀some฀NYC฀ the front entrance of the vehicle to Transit vehicles or asking the driver. within inches from the ground for easy access by any customer with Subways mobility impairments or difficulty One of the quickest ways to travel using the front steps. The driver will around the City is by subway. position the bus to deploy the lift Subway trains operate 24 hours a safely or operate the kneeling day, seven days a week, and are

18 NYC Official Accessibility Guide NYC Essentials:Sightseeing Transportation 02 often faster than street-level AutoGates are located at subway transportation. Stations are generally station booths and at stations where about eight to 10 blocks apart. no station agent is present. You (Note: Subways do not travel to must have a Reduced-Fare Staten Island. To get there, take the AutoGate MetroCard to enter and Staten Island (free) to St. leave the station through the George Terminal. Once there, the AutoGate (the card also works with has four conventional turnstiles). This card accessible stations: St. George, also entitles customers to reduced Dongan Hills, Great Kills and on these other MTA services: Tottenville; there is also a free Long฀Island฀Bus,฀Long฀Island฀Rail฀ transfer from Manhattan buses to Road, Metro-North Railroad, MTA the Staten Island Railway from the Bus,฀Westchester฀County฀Bee-Line฀ .) buses (certain exclusions apply) and Staten Island Railway. The NYC Transit network currently has 82 ADA-accessible subway and To apply for a Reduced-Fare commuter rail stations. These AutoGate MetroCard, call 718-243- stations have features that improve 4999 (voice) or 718-596-8273 (TTY), accessibility for customers with Mon.–Fri., 9am–5pm; download an visual, hearing and mobility application from mta.info/nyct/fare/ impairments, as specified by the rfapply.htm; or go to the NYC Transit Americans with Disabilities Act Customer Service Center at 3 Stone (ADA). Note: Not every subway Street฀in฀Lower฀Manhattan฀(near฀the฀ station is accessible, and some are ADA-accessible Bowling Green only accessible in one direction. Be subway station). A temporary sure to plan your trip carefully. Reduced-Fare AutoGate MetroCard is available to City visitors. Entering and Exiting Subway Stations , Riding and All accessible subway stations in the Exiting Subway Cars Bronx, Brooklyn, Manhattan and •฀Wait฀for฀the฀train฀near฀the฀middle฀of฀ Queens are equipped with AutoGate, the platform, where the car with the an automatic entry/exit gate that conductor normally stops. There are allows people who have ambulatory boarding-area signs on all ADA- disabilities, are accompanied by a accessible subway station platforms. service animal or use a wheelchair to •฀ADA-accessible฀stations฀have฀ enter and exit the subway system.

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two-foot-wide yellow tactile edge- Tactile-Braille Subway Maps warning strips. Make sure that you Tactile-Braille subway maps can be stay behind the strip until it is time to obtained from NYC Transit; the board the train. Baruch College Computer Center for Visually Impaired People has •฀If฀you฀are฀in฀a฀wheelchair,฀position฀ it about three feet from the edge of produced a series of raised-line the platform and make sure you’ve Braille maps with large print for each locked your brakes. Never position subway line. Tactile-Braille overview your wheelchair between a station maps of each borough and station column and the platform edge. This maps฀for฀66th฀St.฀/฀Lincoln฀Center,฀ creates an obstacle to passenger 74th St. / Roosevelt Ave., Jay St. / flow and is a safety hazard for you Borough Hall and 59th St. / and other passengers. Lexington฀Ave.฀are฀available.฀These฀ maps are free. To order, call 718- •฀At฀most฀stations฀there฀is฀a฀gap฀ 393-4131. Expect your order to between the platform edge and the arrive in six to eight weeks. subway car; on curved platforms the space is more significant. Be extra All ADA-accessible stations and careful when crossing these gaps. newly renovated stations have (The vertical gap on accessible tactile-Braille signage that is located subway station platforms is lower on the subway entrances, toward the center of the platform, (if applicable) and some platform near the conductor’s position.) columns. •฀Once฀on฀board,฀position฀your฀ wheelchair close to either end of the car and near, but not blocking, the doors. Please lock your brakes. •฀If฀you฀miss฀your฀stop฀at฀an฀ADA- accessible station, stay on the train until you reach a station where you can transfer on the same platform to a train in the opposite direction and ride back to the station you missed. Ask the conductor or train operator if you need help. Bowling Green subway station, one of many wheelchair-accessible stations

20 NYC Official Accessibility Guide NYCNYC Essentials:Essentials:Sightseeing TransportationTransportation 02 Accessible The Bronx 149th St. / Third Ave. Subway Stations 2฀5 Uptown at southwest corner Features include: of 149th St. and Third Ave.; •฀elevators฀or฀ramps downtown elevator at northwest •฀handrails฀on฀ramps฀and฀stairs corner Bus connections: Bx2, Bx4, Bx15, •฀large-print฀and฀tactile-Braille฀signs Bx19, Bx21, Bx41, Bx55 •฀audio฀and฀visual฀information฀฀ ฀ systems 161st St. / Yankee Stadium B฀D฀4 •฀accessible฀station฀booth฀windows Elevator at northeast corner of •฀accessible฀MetroCard฀Vending฀฀฀ 161st St. and River Ave. Take Machines elevator to mezzanine. For B฀D service, take elevator #134 (adjacent •฀accessible฀service฀entry฀gates฀฀ ฀ to elevator #131) to downtown (AutoGates) at subway stations platform; take elevator #135 (across •฀platform฀gap฀modifications฀or฀฀ ฀ mezzanine, at right) to uptown bridge plates to reduce or platform. For 4 service, pay fare, eliminate the gap between trains use up ramp to elevator #132; take and platforms elevator to second mezzanine and uptown platform; for downtown •฀telephones฀at฀an฀accessible฀height฀฀ service, turn right at second with volume control, and text mezzanine; take down ramp to telephones (TTYs) elevator #133. •฀accessible฀restrooms฀at฀commuter฀฀ Bus connections: Bx6, Bx13 rail stations with restrooms (not all station have restrooms) 231st St. 1 Uptown elevator at southeast NB—Northbound corner of 231st St. and ; SB—Southbound downtown elevator at southwest EB—Eastbound corner Bus connections: WB—Westbound Bx1,฀Bx1฀Limited,฀ Bx7 (NB), Bx9, Bx10, Bx20 (NB)

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233rd St. call฀Bee-Line฀customer฀service฀at฀ 2฀5 914-813-7777) Elevator at northwest corner of White Plains Rd. and 233rd St. Pelham Pkwy. Bus connections: Bx31, Bx41, Bee- 2฀5 Line฀#42฀(operated฀by฀Westchester฀ Elevator at southwest corner County฀Bee-Line;฀for฀further฀ of Pelham Pkwy. and White Plains Rd. assistance฀call฀Bee-Line฀customer฀ Bus connections: Bx12, Bx12 Select service at 914-813-7777) (pay fare at fare machine at before boarding),฀Bx22,฀Bee-Line฀ Fordham Rd. #60, #61, #62 and #90 (operated 4 by฀Westchester฀County฀Bee-Line฀ Elevator at southeast corner of for฀further฀assistance฀call฀Bee-Line฀ Jerome Ave. and Fordham Rd. customer service at 914-813-7777) Bus connections: Bx12, Bx12 Select (pay fare at fare machine at bus stop Simpson St. before boarding), Bx32 2฀5 Uptown elevator at southeast corner Gun Hill Rd. / White Plains Rd. of Simpson St. and Westchester 2฀5 Ave.; downtown elevator at Elevator inside main entrance on northwest corner White Plains Rd. bet. Gun Hill Rd. Bus connections: Bx4, Bx5, Bx11, and 211th St. Bx19, Bx27, Bx35 Bus connections: Bx28, Bx30, Bx39, Bx41, Bx55 (weekdays only) Brooklyn Atlantic Ave. Pelham Bay Park B฀Q฀2฀3฀4฀5฀ 6 Elevator at back of station beyond Atlantic Ave. / Pacific St. , near corner of D฀M฀N฀R Westchester Ave. and Bruckner Elevator to all subway lines at Blvd. southeast corner of Pacific St. and Bus connections: Bx5, Bx12, Bx12 Fourth Ave. (easiest access to D฀ Select (pay fare at fare machine at M฀N฀R), or at Hanson Place and bus stop before boarding), Bx14, Flatbush Ave. (easiest access to B฀ Bx29,฀QBx1,฀Bee-Line฀#45฀and฀#93฀ Q฀2฀3฀4฀5 and for direct access (operated by Westchester County to฀the฀Long฀Island฀Rail฀Road฀(LIRR)).฀ Bee-Line;฀for฀further฀assistance฀ Pacific St. elevator leads to subway

22 NYC Official Accessibility Guide NYC Essentials:Sightseeing Transportation 02 system but requires fare to use Church Ave. subway฀entrance฀for฀access฀to฀LIRR. F Bus connections: , , , Elevator at northwest corner of , Church and McDonald Aves. Also:฀LIRR Bus connections: ,฀B35฀Limited,฀ B67 Borough Hall 2฀3 4฀5 (4฀5 NB only; access / Stillwell Ave. from 2฀3 platform. MR฀corridor is D฀F฀N฀Q not ADA-accessible) Main entrance on Stillwell Ave. Elevator in front of Supreme Court between Surf and Mermaid Aves. at Court and Montague Sts. Ramp to turnstile level mezzanine Bus connections: , B37, , located at far right of street level B41, B45, B51 (weekdays only), , concourse. At turnstile level, B65, B103 AutoGate is directly in front of ramp. Entrances on Surf and Mermaid / Flatbush Aves. are also ADA-accessible by Ave. ramp. The฀F฀N฀Q platforms are 2฀5 accessible by ramp from turnstile Elevator on corner of Flatbush and level. The D platform is accessible Nostrand Aves. via N platform. For D service: Take Bus connections: B6, B11, B41, N ramp to N elevator, then take , B103, N elevator to overpass and take D elevator to D platform. Note: Ramp Canarsie / Rockaway Pkwy. on D platform is not accessible. L Bus connections: B36, B64, , Station is at street level. Pay fare B74, and take ramp to platform. Bus connections: B6, B17, , Crown Heights / Utica Ave. , B82 3฀4 Elevator at corner of Utica Ave. and Church Ave. Eastern Pkwy. 2฀5 Bus connections: B14, B17, Elevator for NB service at southeast corner of Church and Nostrand DeKalb Ave. Aves.; elevator for SB service at B฀M฀Q฀R฀ northeast corner Elevator at southeast corner of Bus connections: B35, B44 DeKalb and Flatbush Aves.

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Bus connections: B25, , B38, 11pm and 6am) B52, Marcy Ave. Euclid Ave. J฀M฀Z฀ A฀C฀ Manhattan-bound: use elevator at Elevator at northeast corner of northwest corner of Marcy Ave. Euclid and Pitkin Aves. and Broadway. Queens-bound: use Bus connections: B13 (SB only; NB elevator at southwest corner. stop is two blocks away at Crescent Bus connections: B24, B46 (B39, St. and Pitkin Ave.), Q7, Q8 B44, B60 and Q54 available at Plaza / Flatbush Ave. Washington Bus Terminal, one block See Brooklyn College / Flatbush Ave. west of station)

Flushing Ave. Myrtle / Wyckoff Aves. J฀M฀ L฀M฀ Elevator at southwest corner of Enter through station house Flushing Ave. and Broadway, near entrances at the intersection of entrance to Woodhull Medical Myrtle and Wyckoff Aves. Elevator to Center. At mezzanine, go through platforms inside station house doors, pay fare and ask station Bus connections: B13, B26, B52, agent to open gate, or use a B54, , Reduced-Fare MetroCard to enter through the AutoGate. For Queens- Park Place bound service, use doors on right S for elevator. For Manhattan-bound Ramp from Prospect Place, west service, use doors on left, bear right of Franklin Ave. Service in both past staircase and take passageway directions on single track to elevator. Bus connection: Bus connections: , , B46, , B57 B฀Q฀S฀ Franklin Ave. Entrance฀ramp฀on฀Lincoln฀Rd.฀ C฀S between Flatbush and Ocean Elevator on south side of Fulton St., Aves. After paying fare, take ramp west of Franklin Ave. to elevator for Manhattan-bound Bus connections: B25, B48, B49 platform or ramp to elevator for (A also serves station between –bound platform. S

24 NYC Official Accessibility Guide NYC Essentials:Sightseeing Transportation 02 to Franklin Ave. stops at Manhattan- 34th St. / Herald Square bound platform B฀D฀F฀V฀N฀Q฀R฀W฀ Bus connections: B16, B41, B43, B48 Elevator at Herald Center building on west side of Broadway, south of Manhattan 34th St. Note: Ramps are not ADA- accessible; use elevators. West 4th St. Bus connections: M4, M5 (NB), M6, A฀C฀E฀B฀D฀F฀V M7, M16, M34, Q32 Elevator at northeast corner of Also:฀,฀LIRR,฀New฀Jersey฀ W. 3rd St. and Sixth Ave. Take Transit elevator to mezzanine level; use NB or SB passageway for A฀C฀E 34th St. / Penn Station platforms. Use elevators on A฀C฀E 1฀2฀3฀ platforms to go to lower platforms Elevator on south side of 34th for B฀D฀F฀V service. St.,฀west฀of฀Seventh฀Ave.฀at฀LIRR฀ Bus connections: M5 (NB), M6 (NB) entrance Bus connections: M4, M10 (SB), 14th St. / Eighth Ave. M16, M20 (SB), M34, Q32 A฀C฀E฀L Also:฀Amtrak,฀LIRR,฀New฀Jersey฀ Elevator at northwest corner of 14th Transit St. and Eighth Ave. After paying fare, use elevators opposite station booth 34th St. / Penn Station to A฀C฀E platforms. For L, turn A฀C฀E right after paying fare; take short Elevator at southeast corner of passageway to elevator at right; take 34th St. and Eighth Ave. to uptown elevator to platform. Note: Ramp local C฀E platform level. For other near elevator to L platform is not service, after paying fare use ADA-accessible; use elevator. elevator #226 to mezzanine level Bus connections: , M20 (NB) and take elevator #227 for uptown and downtown A service or elevator 14th St. / Union Square #228 for downtown C฀E service. L฀N฀Q฀R฀W Bus connections: M10 (NB), M16, Elevator at northeast corner of 14th M20 (NB), M34 St. and Park Ave. South Also:฀Amtrak,฀LIRR,฀New฀Jersey฀ Bus connections: M1, M2 (NB), M3 Transit (NB), M6 (SB), M7, M9, M14

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42nd St. / Grand Central 42nd St. / Times Square 4฀5฀6฀7 N฀Q฀R฀W฀1฀2฀3฀7 (S is not ADA- Elevator to mezzanine inside main accessible) entrance, immediately to right of Elevator at southeast corner of (E. 42nd St. Seventh Ave. and 42nd St. between฀Park฀and฀Lexington฀Aves.).฀ Bus connections: M6 (SB), M7 (SB), For 4฀5฀6, turn left after paying M10 (SB), M20 (SB), M27 (WB), M42, fare. At wall, elevator to downtown M104 platform is to the left; elevator to uptown platform is to the right. For 49th St. 7, go diagonally across mezzanine N฀R฀W (ADA-accessible NB only) after paying fare to elevator #224 Elevator at northeast corner of 49th (adjacent to exit for ). St. and Seventh Ave. Push button Bus connections: M42, M98 (SB, to right of elevator for access weekdays only), M101 (SB), M102 from 1–6am; elevator operates (SB), M103 (SB), M104 automatically all other hours. Also: Metro-North Railroad Bus connections: M6, M7, M10 (SB), M20 (SB), M27, M50, M104 (SB) 42nd St. / Authority A฀C฀E 50th St. Elevator inside north wing of bus C฀E (ADA-accessible SB only) terminal (Eighth Ave. between 41st Elevator on north side of 49th St., and 42nd Sts.) near bus ticket west of Eighth Ave. office. Note: Passageway to 42nd Bus connections: M10 (NB), M20 St. / Times Sq. subway station is not (NB), M27 (EB), M50, M104 (NB) ADA-accessible. (A also serves station 11pm–5:30am) Bus connections: M10 (NB), M16, M20 (NB), M27, M42, M104 (NB) 51st St. Also: Port Authority Bus Terminal 6 bus lines (Note: Many of Elevator at northeast corner of Transit’s suburban bus services are 52nd฀St.฀and฀Lexington฀Ave.฀Note:฀ accessible, but most of the boarding Passageway฀to฀Lexington฀Ave.฀/฀ areas at the Port Authority Bus 53rd St. subway station is ADA- Terminal are not. Call 800-955-2321 accessible. for information about New Jersey Bus connections: M27, M50, M98 Access-Link฀paratransit฀service.) (SB, weekdays only), M101 (SB), M102 (SB), M103 (SB) (4 also serves station 12:30–5am)

26 NYC Official Accessibility Guide NYC Essentials:Sightseeing Transportation 02

53rd St. / Lexington Ave. 125th St. E฀V 4฀5฀6 Elevator at northeast corner of Elevator at northeast corner of 125th 52nd฀St.฀and฀Lexington฀Ave.฀Take฀ St.฀and฀Lexington฀Ave. passageway to elevator for platform. Bus connections: M35, , M98 Note: Passageway to 51st St. (weekdays only; SB along Park Ave., subway station is ADA-accessible. NB along Third Ave.), M100, M101, Bus connections: M102 (SB), M103 M103, Bx15 (SB) Also: Metro-North Railroad

63rd St. / Lexington Ave. 125th St. F฀ A฀C฀B฀D฀ Elevator on north side of 63rd St., Elevator on southwest corner of 125th west฀of฀Lexington฀Ave. St. and St. Nicholas Ave. Bus connections: M102 (SB), M103 (SB) Bus connections: M3, M10, M18, M60 (to฀LaGuardia฀Airport),฀M100,฀M101,฀ 66th St. / Lincoln Center Bx15 1 Elevators on southwest corner of 135th St. 66th St. and Broadway (SB) and 2฀3 southeast corner of 66th St. and Elevators at northeast corner (for NB Broadway (NB) service) and southwest corner (for SB Bus connections: M5, M7, M11 (SB), service)฀of฀135th฀St.฀and฀Lenox฀Ave. M66, M104 Bus connections: M7, M102, Bx33 (2 also serves station 12:30–5:30am) 168th St. 72nd St. A฀C (1 is not ADA-accessible) 1฀2฀3฀ Elevator at southeast corner of 168th Elevators inside station house on St. and St. Nicholas Ave. north side of 72nd St. between Bus connections: M2, M3, M5, M18, Broadway and Amsterdam Ave. M100, Bx7 Station booth at 72nd St. entrance; use Reduced-Fare MetroCard to 175th St. enter through AutoGate at 72nd or A฀ 73rd St. entrance. Elevator at northeast corner of 177th Bus connections: M5, M7 (NB), M11 St. and Fort Washington Ave. (NB), M57, M72, M104 Bus connections: M4, M5, M98 (weekdays only), M100, Bx3, Bx7,

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Bx11, Bx13, Bx35, Bx36 only), M6 (SB), (weekdays only), Also: Port Authority George M22, M103, B51 (weekdays only) Bus Station bus lines (Note: The GWB Bus Station Canal St. is not ADA-accessible. Call New 6฀ Jersey Transit at 973-275-5555 Elevators at northeast corner (for for additional information and lift- NB service) and northwest corner equipped bus reservations.) (for SB service) of Canal St. and Lafayette฀St.฀ 207th St. / Inwood Note: There is no station booth on A฀ the downtown platform. For access Elevator at southwest corner of to subway platform and 6, use a Broadway and 207th St. Reduced-Fare MetroCard or use the Bus connections: M100, Bx7, Bx12, Customer Assistance intercom to Bx12 Select (pay fare at fare machine notify station agent in uptown booth at bus stop before boarding), Bx20 to open gate. Passageway to other routes not ADA-accessible. Bowling Green (4 also serves station 1–5am) 4฀5฀ Bus connections: M1 (weekdays Elevator at northeast corner of only), B1 (SB, weekdays only) Broadway and Battery Place goes to uptown platform and lower City Hall mezzanine. For Brooklyn service, See / City Hall pay fare on lower mezzanine and take elevator to left of AutoGate for Cortlandt St. Brooklyn platform. R฀W (ADA-accessible SB only) Bus connections: M1 (weekdays Station is closed as of 2008. only), M6, M9, X1, X3, X4, X8, X10, X11, X12, X13, X15, X16, X17, X18, Grand Central X19, X20, X27, X28, X29 See 42nd St. / Grand Central Also: Staten Island Ferry (four blocks south) Penn Station See 34th St. / Penn Station Brooklyn Bridge / City Hall 4฀5฀6 Roosevelt Island Elevator east of City Hall near F Chambers and Centre Sts. Elevators at street level Bus connections: M1 (SB, weekdays Bus connections: Q102; RIOC Red Bus

28 NYC Official Accessibility Guide NYC Essentials:Sightseeing Transportation 02

Times Square For E฀F฀G฀V฀R฀to Forest Hills See 42nd St. / Times Square or Jamaica take elevator #420 to middle mezzanine level, then take World Trade Center elevator #421 to mezzanine level; E฀ then transfer to elevator #422 to Elevator closed for long-term platform level. For Flushing-bound construction starting in 2008. Go 7 platform, take elevator #420 to to mta.info for updated information platform level. For Manhattan-bound and bus directions. Closest ADA- 7 platform, take elevator #420 to accessible E stations are West 4th mezzanine level, then take elevator St. and 14th St. / Eighth Ave. #423 to platform level. Bus connections: Q19B, Q32, Q33, Queens Q45, Q47, Q53 (Q33 and Q47 go to 21st St. / Queensbridge LaGuardia฀Airport) F฀ 179th St. / Jamaica Elevator at northwest corner of 21st St. and 41st Ave. F Bus connections: Q19A, Q66, Q67, Elevator at southeast corner of 179th Q69, Q100, Q101, Q102, Q103 St. and Hillside Ave. Bus connections: N1 (rush hours), 61st St. / Woodside N2 (rush hours), N3 (rush hours), N6, N22, N22A, N24, N26 (rush hours), 7 Q1, Q2, , , Q36, Q43, Q75, Elevator at northeast corner of 61st Q76, Q77, Q110 (rush hours) St. and Roosevelt Ave. Also: AirTrain JFK Bus connections: Q18 (runs on Woodside Ave., two blocks away), Flushing / Main St. Q32, Q53 Also:฀LIRR 7 Elevator on Roosevelt Ave., east of 74th St. / Roosevelt Ave. Main St. Bus connections: N20, N21, Q12, E฀F฀G฀V฀R฀7 Elevator on Roosevelt Ave. between Q13, Q14, Q15, Q16, Q17, Q19, 74th and 75th Sts., or enter on Q20A, Q20B, Q25, , , Q28, Broadway between 74th and 75th Q34, Q44, Q48, , Q66, QBx1 Sts. For E฀F฀G฀V฀R Manhattan- Howard Beach / JFK Airport bound service, take elevator #420 to middle mezzanine level, then A (be sure service is to Far take elevator #421 to platform level. Rockaway or Rockaway Park, not

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Ozone฀Park฀/฀Lefferts฀Blvd.) Reduced-Fare MetroCard to enter Elevators at Coleman Square and through the AutoGate, or use the 159th Ave. Customer Assistance intercom to Also: AirTrain JFK notify station agent to open gate. Bus connection: Jamaica Center / Parsons / Archer Kew Gardens / Union Turnpike E฀J฀Z E฀F฀ Elevator on south side of Archer Ave. Elevator at southeast corner of at Parsons Blvd. Union Tpke. and Kew Gardens Rd. Bus connections: N4, , Q5, Q6, Bus connections: , , , Q8, Q9, Q20A, Q20B, Q25, Q30, Q34, , Q42, Q44, Q65, Q83, Q84, Q85, Q89, Q110, Q111, Q112, Q113 Middle Village / Metropolitan Ave. Jamaica / Van Wyck M E฀ Station is at street level. Elevator at corner of 89th Ave. and Bus connections: , Q54, Q67 the Van Wyck Expressway south service road, adjacent to Jamaica Queens Plaza Hospital E฀G฀R฀V Bus connections: Q24, Q54, Q56 Elevator at corner of Queens Plaza South and Jackson Ave. Junction Blvd. Bus connections: B61, Q19A, Q32, 7฀ Q39, Q60, Q67, Q101, Q101R, Q102 Elevator at northeast corner of Junction Blvd. and Roosevelt Ave. Rockaway Park / Use elevator #425 for access to Beach 116th St. station agent on mezzanine level, A฀S (A runs rush hours only; be or continue to overpass level. There sure service is to Rockaway Park, is no station booth at overpass not Far Rockaway or Ozone Park / level; use Reduced-Fare AutoGate Lefferts฀Blvd.;฀S shuttle service runs MetroCard to enter through the at all times between Broad Channel AutoGate. Use overpass to take and Rockaway Park / Beach 116th elevator #426 to platform level for St.) Manhattan-bound service. Take Station is at street level. elevator #427 to platform level for Bus connections: Q21, Q22, Q35, Flushing-bound service. Use your Q53

30 NYC Official Accessibility Guide NYC Essentials:Sightseeing Transportation 02

Sutphin Blvd. / Archer Ave. / only), S86 (weekdays, pm only), JFK Airport S90 (weekdays, pm only), S91 E฀J฀Z (weekdays), S92 (weekdays), S94 Elevator off southeast corner of (weekdays), S96 (weekdays), S98 Sutphin Blvd. at Archer Ave., near (weekdays) elevated฀LIRR฀tracks.฀Use฀corridor฀ Also: Staten Island Ferry with next to escalators. E on upper level connections to / from Manhattan’s of station; J฀Z฀on฀lower฀level;฀LIRR฀ Whitehall St. / Terminal one level above street; AirTrain JFK two levels above street Tottenville Bus connections: Q6, Q8, Q9, Q20A, Ramp at south end of station Q20B, Q24, Q30, Q31, Q40, Q41, Bus connections: S74, S84 Q43, Q44, Q54, Q56 (Q54 and Q56 (weekdays, pm only) run along Jamaica Ave., two blocks from station), Q60 Also:฀LIRR,฀AirTrain฀JFK

Staten Island Note: Staten Island is served by the Staten Island Railway and has no subway service.

Dongan Hills Ramps on both sides of station

Great Kills Ramps on both sides of station

St. George Use north-side elevator (Elevator PE-W) for bus / taxi, ferry or subway levels. Use south-side elevator (Elevator PE-S) for passenger drop- off or ferry levels. Bus connections: S40, S42, S44, S46, S48, S51, S52, S61, S62, S66, S67, S74, S76, S78, S81 (weekdays, pm only), S84 (weekdays, pm

nycgo.com/accessibility 31 NYC Essentials: Transportation Same-Platform Transfers Taxis and Vans at Non-Accessible Subway Stations

At some non-accessible stations you can transfer on the same platform for a train that will later stop at an accessible station. Brooklyn Stations Bergen St. F฀G Broadway Junction A฀C฀ Carroll St. F฀ Franklin Ave. 2฀3฀4฀5 Hoyt / Schermerhorn Sts. A฀C฀G Jay St. / Borough Hall A฀C฀F Taxicabs operate 24 hours a day, seven days a week, and accept cash, Nevins St. 2฀3฀4฀5 debit and credit cards. Smith / Ninth Sts. F Utica Ave. A฀C City is famous for its Manhattan Stations yellow (medallion) taxicabs—they 14th St. 1฀2฀3 are the preferred mode of travel for 42nd St. / B฀D฀F฀V many people. All medallion 47th–50th Sts. / drivers are required to assist persons Rockefeller Ctr. B฀D฀F฀V with disabilities, and are trained 59th St. / Lexington Ave. N฀R฀W to do so. More than 130 medallion 96th St. 1฀2฀3 taxicabs are wheelchair accessible Broadway / Lafayette St. B฀D฀F฀V and may be hailed on the street. In Canal St. A฀C฀E August 2008, the City launched a Chambers St. 1฀2฀3 pilot program under which a person City Hall R฀W in need of an accessible taxi can call 311 or 212-639-9675 or the Taxi and Queens Stations ฀Commission฀(TLC;฀718- Broad Channel A 666-4067 voice) to be connected to Forest Hills / 71st Ave. E฀F฀V฀G฀R a dispatcher. Many for-hire vehicles Kew Gardens / Union Tpke. E฀F (FHV), or livery cars, have been Myrtle Ave. J฀M฀Z fitted with fare meters to be able to Queensboro Plaza 7฀N฀W participate in this program, making it

32 NYC Official Accessibility Guide NYC Essentials:Sightseeing Transportation 02 easy for prospective passengers to Additional Vehicle Resources arrange an accessible trip. With the following additions, regular taxi rules Golden Touch Transportation and fares apply for both hailed and goldentouchtransportation.com dispatched vehicles: 109-15 14th Ave. •฀All฀drivers฀must฀assist฀the฀ Queens 11356 passenger to and from the curb, and 800-253-1443 voice secure the passenger and mobility 718-886-5204 voice aid (i.e., wheelchair) in the vehicle. 718-762-8467 fax •฀All฀drivers฀must฀secure฀the฀ Available for private taxi hire passenger’s packages in the vehicle and retrieve them for the passenger Gray Line Air Shuttle at the end of the ride. 212-315-3006 voice •฀All฀drivers฀must฀provide฀ transportation for the passenger’s Accessible shuttle service operates service animal and as many between ’s three major companions as can be seated in the airports and area hotels. vehicle, if applicable. Hand-Operated / Accessible •฀Dispatched฀driver฀must฀wait฀at฀the฀ Car Rentals curbside pickup spot for at least At the three major airports in the NYC 10 minutes after the pickup time area—Kennedy฀(JFK),฀LaGuardia฀ designated by the dispatcher, if (LGA)฀and฀Newark฀(EWR): the passenger is not already at the pickup spot. Avis •฀Dispatched฀driver฀must฀not฀turn฀on฀ JFK: 718-244-5400 voice the fare meter until the designated LGA:฀718-507-3600฀voice pickup time or until the vehicle EWR: 973-961-4300 voice arrives at the pickup spot, whichever is later. Fare will include wait time Hertz necessary for the passenger to JFK: 718-656-7600 voice arrive curbside and enter the vehicle. LGA:฀718-478-5300฀voice EWR: 973-621-2000 voice •฀Hailed฀driver฀must฀not฀turn฀on฀the฀ fare meter until the passenger and At other citywide points: mobility aid are secured in the cab.

nycgo.com/accessibility 33 NYC Essentials: Transportation

Vega Transportation 212-355-0801 or 203-532-9622 voice vegatransportation.com Charters, sightseeing and airport 888-507-0500 voice runs. Reservations required

Wheelers, Inc. Rail and Bus wheelersvanrentals.com 800-456-1371 voice Terminals 623-412-9920 fax Grand Central Terminal Vans with lifts, ramps, hand controls etc. A grandcentralterminal.com Accessible Ferry 42nd St. and Park Ave. (bet.฀Lexington฀and฀Vanderbilt฀Aves.)฀ NY Waterway–Ferry and Bus System Elevator to mezzanine inside main A entrance Terminal for Metro-North Railroad nywaterway.com Pier 78 (38th St. at Twelfth Ave.) Penn Station NYC 10018 201-902-8700 or 800-533-3779 voice A amtrak.com Ferries from multiple locations in From Seventh to Eighth Ave., Manhattan to / from New Jersey. bet. 31st and 33rd Sts. Free shuttle bus connections throughout Manhattan. Operates Elevator on south side of 34th daily. St.,฀west฀of฀Seventh฀Ave.฀at฀LIRR฀ entrance Accessible Terminal฀for฀Amtrak,฀LIRR฀and฀NJ฀ Helicopter Transit Port Authority Bus Terminal Helicopter Flight Services AQ A panynj.info heliny.com 212-564-8484 or 212-502-2200 voice Downtown Manhattan Heliport, Eighth Ave., bet. 40th and 42nd Sts. Pier 6 (South St.), NYC 10004

34 NYC Official Accessibility Guide NYC Essentials:Sightseeing Transportation 02

Elevator inside north wing of bus Island. Getaways and packages, terminal (Eighth Ave. between 41st group travel, Belmont Park Race and 42nd Sts.) near ticket Track, Citi Field, the Hamptons and office. Note: Many of New Jersey Fire Island. Operates daily. Transit’s suburban bus services are accessible, but most of the boarding Metro-North Railroad areas at the Port Authority Bus Terminal are not. Call 800-955-2321 A for information about New Jersey mta.info Access-Link฀paratransit฀service. 212-532-4900 Two multilevel terminal wings with 800-METROINFO (638-7646) voice connecting bus service to points throughout the US. Special options Passenger train service between for the hearing impaired. Grand Central Terminal and 120 stations in New York (including the Bronx, Westchester and upstate) Rail฀Lines฀ and . Operates daily. Amtrak A Airports and amtrak.com Airport Transfers 800-USARAIL฀(872-7245)฀ All distances and estimated travel times are to / from Midtown National passenger train service to / Manhattan. Allow extra travel time from Penn Station. Operates daily. during weekday rush hours (7–10am and 4–7pm). Rail Road (LIRR) ABC John F. Kennedy International Airport–JFK mta.info/lirr 718-217-5477 (schedules / fares) Jamaica, Queens voice 718-244-4444 voice 718-558-3022 TDD Distance: 15 miles Time: 50–60 minutes Bus: B15, Q3, Q10, AirTrain JFK Passenger train service from Penn Station (Manhattan) and Flatbush Ave. Terminal (Brooklyn) to 122 communities฀in฀Queens฀and฀Long฀

nycgo.com/accessibility 35 NYC Essentials: Transportation

LaGuardia Airport–LGA AirTrain JFK and AirTrain Flushing, Queens Newark 718-533-3400 voice airtrainjfk.com, airtrainnewark.com, Distance: 8 miles mta.info/mta/airtrain.htm Time: 30–45 minutes 877-JFK-AIRTrain (535-2478) voice Bus: M60, Q33, Q48 888-EWR-INFO (397-4636) voice AirTrain is ADA compliant. All Newark Liberty International AirTrain stations are ADA compliant Airport–EWR and accessible by elevator. There are Newark, NJ also tactile platform edge-warning 973-961-6000 voice surfaces, designated wheelchair Distance: 16 miles areas on trains, raised letter and Time: 40–60 minutes Braille signs, text telephones and accessible restrooms. Call your in advance for information regarding terminal *AirTrain JFK connects the airport to accessibility, transportation between Jamaica฀station฀(LIRR;฀NYC฀Transit฀ terminals and accessible ground buses Q6, Q8, Q9, Q20, Q24, Q30, transportation.฀Gray฀Line฀Air฀Shuttle฀ Q40, Q41, Q43, Q44, Q54, Q56 and Q (212-315-3006) offers accessible 60), Sutphin Blvd. / Archer Ave. service between the three major / JFK Airport subway station (E, airports and area hotels; 24 hours’ J, Z) and Howard Beach / advance notice is required. JFK Airport subway station (A). Transfers between AirTrain JFK and these stations are ADA compliant.

*AirTrain Newark connects the฀airport฀to฀Newark฀Liberty฀ International Airport (Amtrak, NJ Transit, connections for PATH trains), which is ADA compliant.

Go Airlink Shuttle

AirTrain is a convenient way to travel to A and from JFK Airport. airlinknyc.com 212-812-9000 voice 877-599-8200 (toll free) voice 36 NYC Official Accessibility Guide NYC Essentials:Sightseeing Transportation 02

Door-to-door van service between MTA NYC Transit ADA JFK,฀LGA฀and฀EWR฀airports฀and฀ Compliance Manhattan hotels. A large fleet of mta.info/mta/ada modern vans with separate luggage 646-252-3053 voice space and climate control. On call 646-252-3050 TTY 24/7. (Mon.–Fri., 9am–5pm)

MTA NYC Transit Customer Useful Numbers and Service Websites 718-330-3322 voice (Mon.–Fri., 9am–5pm) Big Apple Greeter 718-596-8273 TTY bigapplegreeter.org 212-212 669-2896 voice NYC Transit customer service, 212-669-8273 TDD complaints, comments 212-669-3685 fax Braille-friendly

The Big Apple Greeter’s Access MTA NYC Transit MetroCard Project reaches out to travelers with Customer Service disabilities and assists in planning 212-638-7622 voice personal NYC itineraries. (Mon.–Fri., 7am–11pm; Sat.–Sun., 9am–5pm) MTA NYC Transit Access-a- Ride paratransit services MTA NYC Transit Reduced-Fare mta.info/nyct/paratran/guide.htm MetroCard 877-337-2017 (toll-free, from area 718-243-4999 voice codes 212, 347, 718, 516, 631, 914 212-541-6228 TTY and 845) voice (Mon.–Fri., 9am–5pm) 718-393-4999 (From outside NYC) voice EasyPay Account Service Center 718-393-4259 TTY 877-323-RIDE (7433) 800-662-1220 TTY Relay (press Visually impaired balance “1” for English, then press “1” to information: 800-861-9614 speak with eligibility staff Mon.–Fri., 9am–5pm; visitor needs to provide specified documents)

Braille-friendly

nycgo.com/accessibility 37 NYC Essentials: Transportation

MTA NYC Transit MTA NYC Transit travel Relay Phone Service information for people with 800-421-1220 (operator) voice disabilities 800-662-1220 TTY mta.info/mta/ada/transit.htm 800-676-3777 (customer service) 718-596-8585 voice voice and TTY 718-596-8273 TTY 711 voice and TTY (Daily, 6am–10pm)

Braille-friendly Braille-friendly

MTA NYC Transit subway Taxi and Limousine elevator / hotline Commission Wheelchair Taxi 800-734-6772 voice Dispatcher 718-596-8273 TTY nyc.gov/taxi (Mon.–Fri., 8am–5pm) 718-666-4067 voice 212-NEWYORK (639-9675) voice MTA NYC Transit 311 voice subway maps in Braille 718-393-4131 voice (Mon.–Fri., 9am–5pm)

MTA NYC Transit Travel Information Center (bus and subway) 718-330-1234 (general info) voice 718-330-4847 (non-English- speaking) voice (Daily, 6am–10pm) Trip planner: tripplanner.mta.info (voice recognition coming soon)

38 NYC Official Accessibility Guide