Appendix 1
Data Reports and Analysis
Hertsmere Leisure Impact/Outcomes Study
Contents
Page Safer Communities
• Twilight Activities 3 • BoxCleva 8 • Targeted Gym Sessions 10 • Be There Do It 10 • Big Band Nights/Halloween 11 • Hertsmere Crusaders 11
Healthier Communities
• Lifestyle Programme ‘Health4Life’ 12 • Back Into Sport 20 • Free Swimming 24 • Targeted Activity Vouchers 24 • Post Natal Programme 25 • Livewire 29
Equality of Access
• FREE Swimming Session 31 • Free Activities For Young People 31 • Hert/Leisure Card Promotion 31
Building Capacity
• Survey of Local Clubs/Support for Volunteers 33 • Hertsmere Leisure Training Academy 37 • Future Fund For Jobs 41
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Safer Communities
Twilight Activities
Youth Sports Night began in October 2010 and over the first 10 week period there were 191 attendances averaging 19 on a weekly basis. More recently, attendances have soared to over 40, with some youngsters travelling some distance to attend the sessions. 23 youngsters will have achieved an accredited outcome for football and 3 so far for an introduction to the gym. Accredited outcomes identify skills that the youngsters achieve from taking part in a specific activity.
From interviews undertaken during the sessions, Person ‘A’ who regularly attends the youth night stated he used to “hang around the streets, doing nothing good ….this programme has helped to change that”; Person ‘B’ agrees: “Yeah, just used to get into trouble…”. ‘A’ feels good about being on the programme: “[it’s] good…I like the fact that people give their time up to help us out”. Other participants’ comment: “I am now feeling better about myself ‘cos I’m not out causing trouble anymore.”; “[I feel] calmer; definitely calmed down a bit”
Youth Worker X said: “The feedback from young people is that they are really enjoying the five aside football; I believe that this has had a big impact on young people attending the project. I also feel that the impact of the gym sessions have had a good impact on young people, and learning the benefits of keeping a healthy lifestyle”
Youth Sports Night: Key note video transcription – Youth Club
The following comments have been extracted from the video interviews with participants from the youth club project. The interviews were completed on February 26th, 2011. Alphanumeric codes have been used to preserve the anonymity of the data. Each code refers to a specific interview and a particular interviewee.
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Question Specific comments
Sex/age A01 – Male, 16 years old
A02 – Male, 15 y/o
A03 – Male, 16 y/o
A04 – Male, age unknown
A05 – Male, 15 y/o
A06 – Male, 16 y/o
1 What sort of things did you used to do before youth club?
Used to hang around the streets, doing nothing good
Yeah, just used to get into trouble… (AO2)
Sat at home and played X box and watched tv
More fun here than playing X Box at home (A04)
Nothing really; playing of PS3 at home (A05)
Hang around streets (A06)
2 How did you find out about youth club?
Yeah, agree with that (A02)
Found out through Youth Connections (Y05)
3 How did you first feel when you took part in the youth club?
Good…I like the fact that people give their time up to help us out (A01)
4 What activities do you take part in/why?
Football, gym, a bit of badminton (A01)
Football mainly, some basketball (A02)
Football and sometimes go up to the gym (A03)
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Just football, sometimes basketball (A05)
Football and gym (A06)
5 How has youth club made you feel?
I am now feeling better about myself ‘cos I’m not out causing trouble anymore. (A01)
Calmer, definitely calmed down a bit (A01)
Good made more mates (A02)
Feel more confident and healthy (A03)
Feel fitter, healthier (A04)
Maybe a little more confident, talking to people I don’t know – don’t know many people here (A05)
I was shy at first, feel more confident, got more mates here now (A06)
6 Has it motivated you to continue being active in the future?
Yeah, helping to keep kids off the streets.(A01)
Yeah, definitely (A03)
Yeah, think so…(A04)
Yeah, I want to stay fitter (A05)
An established football session which has been delivered to young males aged 1519 since 2006 provides an opportunity for the young people to play indoor 5 aside football on a Monday evening from 9:30pm with the supervision of a qualified referee at the Hertswood Centre. The average weekly attendance for this session is 22 with a total of 35 registered to take part. The majority of young males participating in this session are 17+ with 70% from ethnic minorities from the local community.”
Dance is also an established activity which began in January 2009 catering for females aged 614 at Bushey Grove Leisure centre on a Friday evening from 6:30pm – 8:30pm offered in 10 week blocks. The dance teacher offers freestyle dance working towards a routine which is then performed to the parents. A total of 43 girls have attended, 39 of 5
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them attending at 6 or more of the 10 sessions. One dancer told us that were she not engaged in this activity she would otherwise, “...maybe sitting on the couch.” Another was “A bit shy at first; now I have made lots of friends”; and another “I felt nervous when I first came; [now I feel] happy”
The dance teacher of one particular dancer who has been attending for 2 years with a group of friends and has cerebral palsy and learning difficulties says: “she is an absolute pleasure to teach, she gives everything a go, isn't afraid to try anything. Her confidence, dance ability and communication with others have really improved."
Dance: Key note transcription Twilight Dance project
The following comments have been extracted from the video interviews with participants from the twilight dance project. The interviews were completed on February 25th, 2011. Alphanumeric codes have been used to preserve the anonymity of the data. Each code refers to a specific interview and a particular interviewee.
Question Specific comments
Sex/age B01 –Female, 9 years old
B02 – Female, 9 y/o
B03 Female, 8 y/o
B04 – Female, 13 y/o
1 What did you do before twilight dance?
I always wanted to be in a dance club and this gave me a chance (B01)
My friends were did it so I came along (B02)
I always wanted to be in a dance class (B03)
I did ballet (B01)
I did drama (B02)
I did not do any dance before (B03)
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Maybe sitting on the couch (B02)
Watched TV (B04)
2 Why do you do it?
…to express how we feel about dancing (B01)
It’s really fun (B02)
Lots of friends come along and they recommended it (B03)
My friends come along and I just come with them (B04)
3 How did you first feel when you took part in the twilight dance?
A bit shy at first (B02)
Now I have made lots of friends (B03)
I felt nervous when I first came (B04) – now how do you feel (interviewer) – happy (B04)
4 How has twilight dance made you feel?
Happy (B02)
…included (B03)
Healthier and fitter (B01)
Has it made you feel more confident (interviewer) – yes (B01, B02, B03)
It make me feel excited and I feel more confident (B04)
5 Has it motivated you to continue being active in the future
Yes – I could not do a cartwheel or a handstand before and now I can and that makes me really happy (B01)
Yes, (lots of nods) (B02, B03)
Do you like how it makes you feel (interviewer) – yes (B01, 02, 03)
Are you likely to continue in the future (interviewer) – yes (B04)
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BoxCleva
BoxCleva is a non contact boxing project aimed at young people aged 9 to 15 years was launched in February 2011. A total of 25 have registered to take part in this 11 week project Survey: • Only 27% of those starting the course are achieving the recommended activity levels for children • Lack of confidence is the main perceived challenge to teenagers attending
Note that there is a video for this activity, but not capable of transcription Participants’ survey – sample 11
How old are you?
13 or under (please take this form home to complete) 11 100% 14 or 15 0 0% 16 or over 0 0%
Are you a
Boy 9 82% Girl 2 18%
What is your home postcode?
WD6 5DZ 1 9% WD6 4LG 1 9% WD6 4JP 1 9% WD6 4EY 1 9% WD6 4EU 1 9% WD6 1NW 1 9% WD6 1DY 1 9% WD5 4EU 1 9% Didn't say 3 27%
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How many days in the last week have you done at least 1 hour of sport or physical activity?
1 or 2 2 18% 3 or 4 6 55% 5 or 6 0 0% Every day 3 27%
What sort of physical activity have you done in the last week?
Sports such as football, netball, hockey etc 7 64% Walking (including walking to school) 9 82% Cycling (including cycling to school) 1 9% Swimming 5 45% Activity in my job 0 0% Other activities please list below 3 27% I haven't done any 0 0%
Trampolining 1 33% Basketball, Fitness 1 33% Didn't answer 1 33%
How important do you think being physically active is?
Very important 8 73% Quite important 3 27% Not at all important 0 0%
What sort of things do you do in your spare time?
X BOX, COMPUTER, TRAMPOLINE IN GOOD WEATHER 1 9% X BOX, COMPUTER, SWIMMING 1 9% SHOPPING 1 9% RUN AROUND 1 9% PLAYING FOOTBALL AND COMPUTER 1 9% GO OUT WITH MY FRIENDS 1 9% FOOTBALL, PLAYING COMPUTER, RIDING BIKE 1 9% FOOTBALL AND COMPUTER 2 18% FOOTBALL 1 9% CYCLING 1 9%
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What has been your main motivation for coming to the BoxCleva programme? (multi selection)
To feel better about myself 7 64% To change my body shape or weight 5 45% To improve my general fitness 7 64% To get fitter for the sport I play 3 27% To meet new friends 6 55% Other reasons please list below 1 9%
Other?
To help out anger issues 1 100%
What do you think will be the main challenges in coming to the BoxCleva Programme?
Finding the time to do it 2 18% Lack of motivation 3 27% Lack of confidence/feeling intimidated 8 73% Lack of support from family/friends 0 0% Other (please specify) 1 9%
Targeted Gym Sessions
The Shokk gym at The Furzefield Centre has been used for regular bookings since 2009 by Park Education Centre in Potters Bar and Links Education in St. Albans for young people aged 8 – 16 who have been excluded from mainstream school.
The Priory Hospital in North London regularly brings a group of patients from the adolescent unit for mental health issues to use the Shokk gym. 2 young males in particular have become regular attendees and in working on their physical side at the gym this has helped their psychological state
Be There Do It
During the summer of 2010 a total of 872 aged 913 and 810 aged 1419 individual young people attended youth projects across the Borough, with 82% of individuals coming from Borehamwood, Bushey and Potters Bar. 10
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Hertsmere Leisure offered a total of 5 different activities contributing to a total of 419 attendances during the summer
During October half term 2010 the particular focus was to offer a range of diversionary activities at a time when anti social behaviour and crime is significantly increased. A total of 227 unique attendances were recorded from all activities offered. Hertsmere Leisure offered youth gym sessions in Borehamwood, Bushey and Potters Bar with a total of 149 attendances. Incidence numbers reported by the police for the 7 days prior to the BTDI programme compared to during the half term period show a slight increase by 7.5% from 93 to 100. This figure has decreased since 2008 when the recorded incidences in the halfterm period were higher at 35.5% and in 2009 were recorded at 8.8%.
Big Band Nights/Halloween
‘Youth Sports Night’ attracted a total of 25 young people on the weekend of Halloween in 2010 whom, as evidence from participants has already suggested, may have otherwise been engaging in negative behaviours such as ‘getting into trouble’ (person B) and ‘causing trouble’ (person A).
Hertsmere Crusaders
Hertsmere Leisure is liaising to provide a training ground to the Hertsmere Crusaders who are a group of young football players aged 15 20 who have come together, led by a young female football player, to encourage local youngsters to engage in positive activities as opposed to negative behaviours and antisocial activity they were reported to previously engaged in
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Healthier Communities
Lifestyle Programme ‘Health4Life’
‘Health4Life’ is a 12week lifestyle management programme, which aims to introduce and educate adult participants in a number of lifestyle management practices that will improve their overall health and well being, for example: increased physical activity; weight management, healthy diet; stress management and smoking cessation. The programmes ambition is to deliver 150 outcomes within the borough’s three leisure centre’s; Bushey, Potters Bar and Borehamwood within the 12 months. All participants will be enrolled onto the programme through a one to one consultation with a lifestyle consultant who analyses current lifestyles habits and identifies small goals with the individual. The programme uses the primary care evidencebased ProHealthClinical computer programme (1) to offer patients personal and practical lifestyle and weight guidance covering: healthy eating ideas, increasing activity, goalsetting, tracking changes and monitoring outcomes.
Throughout the programme participants are rewarded with incentives which include free use of the health suite, fitness classes, swimming, court hire and gym. In addition, participants will, upon completion of 8 weeks of intervention receive one month free Beaumonts Gym membership, providing the opportunity for free use of the centre and a wide range of classes and activities (worth £50 per month for each participant). At the end of this month a postproject evaluation will take place with the individual to assess the impact of the programme on their lifestyle. Sandy Evans, GP dietician and codeveloper of ProHealthClinical is pleased to be working with Hertsmere Leisure. Sandy points out that “Health4Life offers GP practices a very costeffective way to initiate healthier lifestyles for their patients wishing to lose weight. Most longterm studies show that individuals who become and remain more active maintain a greater weight loss .” The Health4Life project team have worked on promoting this programme in consultation with HNS Hertfordshire and whilst self referrals are accepted, the programme hopes to impact on the GP practices by offering a programme of alternative medicine. The programme has had featured ads in the Watford and Borehamwood newspapers as well as in GP practice newsletters,
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‘Press Release’
Hertsmere Leisure works with NHS & Pro Health to tackle rising levels of obesity, whereby a lifestyle management programme is being offered free of charge to residents of Hertsmere who want to make a change to their lives. The programme, which is funded by Hertsmere Together, will be delivered by Hertsmere Leisure over the next year. Running over 12 weeks, each programme is designed to look at the individual’s lifestyle and identify where changes can be made. Participants will receive one to one sessions with an instructor, will be given the opportunity to try out a variety of activities at their local leisure Centre free of charge and everyone who completes the programme will be rewarded with 1 months’ FREE membership. The programme covers a range of lifestyle topics such as encouraging healthy eating, promoting physical activity, identifying habits, goal setting, motivation, overcoming obstacles and keeping on track.
Tom Smith, a Health and Fitness expert who is running the courses says, “We are very proud to have received this funding from Hertsmere Together which will enable us to run life changing courses for local residents over the next year. We will be offering four 12 week programmes in Borehamwood, Potters Bar and Bushey, helping to tackle obesity and other health related issues. These courses could be life changing for people that just don’t know where to start, or don’t have the courage to join a gym. This little ice breaker into better health and fitness offers those taking part lots of support and a gentle push in the right direction”.
Early indications are extremely encouraging providing evidence of the impact this programme is having within the local community. To date, 90 individuals have expressed their interest in joining the ‘Health4Life’ Programme since mid November. 15 patients were enrolled on the pilot programme in Bushey in partnership with Schopwick Surgery. From this programme 50% of participants have achieved weight loss with an average of 2.2 pounds with one individual losing 7.4% of his bodyweight. A further 25 individuals have expressed their desire to join the first programme in Borehamwood which was over subscribed. Whilst it is early days for these participants this programme has seen 100% improvement in weight loss of participants retained at 3 weeks with an average weight loss of 7.2 pounds. Waiting lists are now in place for all 3 areas.
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Participants complete a lifestyle survey prior to starting the programme to identify current lifestyle habits; for those who have joined the programme the following applies.
• Attendees were active more regularly and there was a significant increase in the % of them that felt being active was important • The % of attendees not feeling in control of their body weight reduced from 86% to 50%; and • The % of attendees who didn’t feel in control of their lives decreased from 43% to 17%
Lifestyle Health4 Life Survey Start of course End of course Sample 7 12 Q1. How old are you? 1824 0% 0 0% 0 2544 86% 6 50% 6 4565 0% 0 33% 4 65+ 14% 1 17% 2
Q2. Are you: Male 14% 1 25% 3 Female 86% 6 75% 9
Q3. Home postcode: WD6 5JX 8% 1 WD6 4QE 8% 1 WD6 3EB 8% 1 WD6 3DH 8% 1 WD6 2SB 8% 1 WD6 2QZ 8% 1 WD6 2HH 8% 1 WD6 1RL 8% 1 WD23 4SG 8% 1 WD23 3BP 8% 1 WD19 6NQ 8% 1 EN6 1QY 8% 1 WD6 5RU 14% 1 WD6 5EU 14% 1
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WD6 5DY 14% 1 WD6 4LW 14% 1 WD6 2ET 29% 2 WD6 1XA 14% 1
Q4. How many days in the last week have you done at least 30 minutes of sport or physical activity? None 29% 2 8% 1 1 or 2 43% 3 17% 2 3 or 4 14% 1 42% 5 5 or 6 14% 1 8% 1 Every day 0% 0 25% 3
Q5. What sort of physical activity have you done in the last week? Sports such as football, netball, hockey 0% 0 0% 0 etc. Walking (incl walking to school) 43% 3 83% 10 Cycling (incl cycling to school) 0% 0 0% 0 swimming 14% 1 8% 1 Active job 29% 2 17% 2 Other activities (please list) 14% 1 33% 4 I haven't done any 29% 2 17% 2 ZUMBA 1 1 GARDENING / HOUSEWORK 1 1 DOG WALKING 1 1 AEROBIC DANCE 1 1 EXERCISE BIKE 100% 1 Q6. How important do you think being physical active is? Very important 57% 4 73% 8 Quite important 29% 2 27% 3 Not at all important 0% 0 0% 0
Q7. Do you currently smoke? Yes 29% 2 17% 2 No 71% 5 83% 10
Q8. If yes how many cigarettes have you smoked in the last 7 days? 15 100% 2 0% 0 510 0% 0 50% 1
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1020 0% 0 0% 0 21+ 0% 0 50% 1
Q9. Have you drunk any alcohol in the last 7 days? Yes 57% 4 50% 6 No 43% 3 50% 6
Q10. If yes, how many units have you drunk in the last 7 days? 17 100% 4 50% 3 814 0% 0 33% 2 1521 0% 0 17% 1 21+ 0% 0 0% 0 Q11. How much water have you drunk on average over the last 7 days not including hot drinks? Less than 1 pint 43% 3 17% 2 12 pints (1 litre) 0% 0 33% 4 34 pints (2 litres) 0% 0 25% 3 More than 4 pints (2 plus litres) 57% 4 25% 3
Q12. Do you generally feel in control of your body weight? Yes 14% 1 17% 2 No 86% 6 50% 6 Not sure / Don't know 0% 0 33% 4
Q13. Are you happy with your body weight? Yes 14% 1 17% 2 No 86% 6 83% 10 Not sure / Don't know 0% 0 0% 0
Q14. How many portions of fruit and vegetables have you had in the last 3 days? None 0% 0 0% 0 16 71% 5 58% 7 715 14% 1 33% 4 15 or more 14% 1 8% 1
Q15. Do you generally feel in control of things in your life? Yes 43% 3 58% 7 No 43% 3 17% 2
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Not sure / Don't know 14% 1 25% 3
Q16. Over the last 7 days would you say you have: Slept well every night and woken up feeling 14% 1 18% 2 refreshed Slept well some nights and woken up feeling 71% 5 45% 5 refreshed Not slept well at all and always wake feeling 14% 1 36% 4 tired
Q17. Generally how stressed have you felt over the last 7 days? Always stressed and worried 14% 1 25% 3 Stressed and worried some of the time 71% 5 58% 7 Rarely stressed and worried 14% 1 17% 2
Q18. How would you rate your energy levels over the last 7 days? 1 Very low 14% 1 0% 0 2 0% 0 0% 0 3 14% 1 8% 1 4 14% 1 17% 2 5 14% 1 25% 3 6 43% 3 25% 3 7 0% 0 17% 2 8 0% 0 8% 1 9 0% 0 0% 0 10 Very high 0% 0 0% 0
Lifestyle Programme, ‘Health4Life’ Focus Group
Facilitated on 24th February 2011 by Mike Hill Attend by Jim / Peter / Liz / Richard
1. What are your main reasons for taking part?
Liz – after 6 years I have finally got a place in the London marathon, so I wanted to get back on track to do it. I have high B/P am fatigued, now middle aged and I saw the ad in the paper so made contact to help me.
Peter – I was referred from my GP. I now have asthma and I was in hospital in 2010 with a chest infection and the Dr suggested that exercise would help me. 17
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Richard – I am diabetic and was referred by my GP. I wanted to do something; I wasn’t exercising, was losing fitness and thought it was the best thing to get motivated. I was competing in tenpin bowling since I was 7 years old but stopped as I got older and got married. I have done my programme at the Venue which was really good.
Jim – I have a sedentary job as a service engineer and have been on B/P tablets for about 15 years, have put on weight and slowed down. I had no interest in anything, was exhausted and I went to the GP who referred me. I had angina 3 years ago but that’s all ok now and it was when I struggled to complete a round of golf that I always played that I knew I had to do something.
2. How did you feel when you started the programme?
Liz – It gave me a focus and was nice having that time to devote to me in my busy life. I am very enthusiastic and really enjoy coming.
Jim – I was pleased the GP suggested this as I wouldn’t do it on my own. The structured environment helps me to stick to it as I know I have to see Tom.
Richard – The same, I wasn’t doing anything, was becoming a couch potato. This has now pushed me to want to do it, I want to go every day, want to get fit. I would love to be able to do a half marathon, now I have a goal to achieve. I am overweight now and want to get fitter and leaner and healthier.
Peter – I cannot fault Tom for his enthusiasm as this really rubs off, but with the activity vouchers we need to be given more, one isn’t enough to help us get more active.
3. How do you find the fortnightly sessions with Tom?
Peter – Fine it’s just the activity vouchers
4. Why are they so important?
Peter – It’s the help with getting started and if we can’t access because we only have 1 voucher.
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Liz – It’s a big commitment and you normally have to sign up for a period of time, with my busy lifestyle it is hard to do but having tried it I really enjoyed it, the vouchers were the carrot to get in
5. What about doing activity outside?
When we started the weather was really bad outside. If we could have 2 vouchers per week it would be a start and when we see Tom we would feel like we have made progress to show him and he would see the difference.
I thoroughly enjoyed the induction, more vouchers available would help but I did come in to swim which was fine.
6. Did Tom’s session give you all you needed?
Liz – Tom is very enthusiastic, maybe half an hour with Tom isn’t enough, perhaps 45 minutes would be better.
Peter – Tom has great ambitions, has great ideas that he has thought through and explains with detail.
7. Have you achieved anything from the programme so far?
Richard – More positive outlook, determined to do it, very positive attitude now, am inspired to do it. When I get home from work I cannot be bothered but the Centre is ideal in the winter months with the gym and pool in a comfortable environment.
Liz – the streets are not safe, I was running outside in the evening but then it got dark and I didn’t feel safe. I feel invigorated and generally better.
Richard Have swum and walked but not been to the Centre much, I find it easier to go for a walk that get my stuff ready and go to the gym.
8. How determined are you to make life changes for the future?
Jim – get so fed up with feeling bad and having no energy, my grandsons asked if I would go and play football with them and I don’t.
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Richard – I would continue as I don’t want to be a couch potato, I wasn’t when I was young and so don’t want to be now. I want to change my life and get fitter. I want to be around for a long time for my daughter and to do activities with her to help her achieve and want her to be proud of how I look.
Peter – Health reasons. If I lose the weight it can help so this is my focus.
Liz – I am determined to carry on, I have really enjoyed it, it has been a real boost and I wanted to do something for me.
Back into Sport
This programme runs over 10 weeks and offers ladies the opportunity to relearn netball skills, build fitness and work towards playing a game of netball. These sessions were extremely popular with a total of 43 ladies registering to take part over the 10 weeks and an average weekly attendance of 12. Due to the popularity and demand a further programme has begun.
A total of 16 players have registered for social squash with an average weekly attendance of 10
Survey:
• 69% of people attending the sessions said they definitely thought it was more important to be active than they did before attending • 46% of people stated that they felt more in control of their weight and 38% said they were more happy with their body weight • 31% said that they more in control of their life and were less stressed
Surveys: Total Squash Netball Sample: 13 5 8
Q1. How old are you? 1849 85% 60% 100% 5059 15% 40% 0% 6069 0% 0% 0% 20
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70 plus 0% 0% 0%
Q2. Are you: Male 38% 100% 0% Female 62% 0% 100%
Q3. Home postcode: WD6 2ST 8% 20% 0% WD6 1HP 8% 20% 0% WD6 1FS 8% 20% 0% SG6 1PE 8% 0% 13% EN6 3ON 8% 0% 13% EN6 3DG 8% 0% 13% EN6 3DF 8% 0% 13% EN6 2ER 8% 0% 13% EN6 8% 0% 13% EN5 2UP 8% 0% 13% No response 23% 40% 13%
Q4. How many days in the last week have you done at least 30 minutes of sport or physical activity? None 0% 0% 0% 1 or 2 38% 40% 38% 3 or 4 46% 40% 50% 5 or 6 0% 0% 0% Every day 15% 20% 13%
Q5. What sort of physical activity have you done in the last week? Team sports such as football, netball, hockey etc. 46% 0% 75% Individual sports such as badminton, squash etc. 38% 100% 0% Walking (including walking to school) 38% 40% 38% Cycling (including cycling to school) 8% 0% 13% Swimming 8% 0% 13% Jogging / running 31% 0% 50% Activity in my job 8% 20% 0% Other activities, please list 15% 0% 25% I haven't done any 0% 0% 0% GYM 1 0 1 AEROBIC CLASSES 1 0 1
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Q6. Do you think it is more important to be physically active than you did before you started this programme? Yes definitely 69% 20% 100% perhaps / don't know 23% 60% 0% No definitely not 8% 20% 0%
Q7. If you currently smoke do you smoke less than you used to before starting this programme or joining this club? Did not smoke before 85% 60% 100% still smoke the same 15% 40% 0% Still smoke but less 0% 0% 0%
Q8. Would you say that you drink more or less alcohol than you used to before joining this programme or club? Drink more 23% 40% 13% Drink the same 77% 60% 88% Drink less 0% 0% 0%
Q9. Would you say that you generally feel more or less in control of your body weight? More 46% 20% 63% Less 0% 0% 0% Not sure / don't know 54% 80% 38%
Q10. Are you generally more happy with your body weight? Yes more happy 38% 20% 50% No less happy 15% 20% 13% Not sure / don't know 46% 60% 38%
Q11. Would you say you eat more or less portions of fruit and vegetables? More 31% 40% 25% About the same 69% 60% 75% Less 0% 0% 0% Not sure / don't know 0% 0% 0%
Q12. Do you generally feel more or less in control of things in your life? Yes more in control 31% 20% 38% About the same 54% 60% 50% Less in control 8% 0% 13% Not sure / don't know 8% 20% 0%
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Q13. Would you say that you are generally sleeping better and waking up more refreshed? Yes definitely better 15% 0% 25% About the same 69% 80% 63% Worse 0% 0% 0% Not sure / don't know 15% 20% 13% Q14. Would you say you generally feel more or less stressed than before? More stressed 0% 0% 0% About the same 69% 40% 88% Less stressed 31% 60% 13% Not sure/ don't know 0% 0% 0%
Q15. How would you rate your energy levels compared with before you started this programme or joined the club? Yes definitely better 31% 0% 50% About the same 46% 60% 38% Worse 8% 20% 0% Not sure / don't know 15% 20% 13%
Q16. What would you say was your main motivation for starting to play sport, or keep playing sport again? General health reasons 23% 0% 38% Improve my fitness levels 62% 40% 75% Losing weight or improving my body shape 31% 0% 50% Making new friends / socialising 23% 40% 13% Other 15% 40% 0% ENJOY SPORTING ACTIVITIES 1 1 0 CONTROL AGRESSION 1 1 0
Q17. What were your main barriers/difficulties that you encountered in starting your activity and keeping your activity going? Making time 83% 80% 86% Finding the right activity/location 42% 40% 43% Affording the cost 25% 40% 14% Motivation 33% 20% 43% Lack of confidence 17% 20% 14% Other 8% 20% 0% NONE 1 1 0
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Free Swimming During the period of December 2009 – November 2010 a total of 10,569 senior free swims and 8,304 junior free swims have been recorded. These swims have been attended by 520 unique registered senior residents and 1492 unique registered junior residents
Targeted Activity Vouchers
The Trust also offers targeted provision of physical activity programmes to reduce health inequalities in partnership with the Children’s Centre. Physical activity vouchers and Hert Cards are issued free of charge for targeted families identified by the Children’s Centre as a broader package of care in response to families needs. They are also looking to target rising levels of obesity by promoting access to leisure facilities.
One particular family identified by the Children’s Centre staff provides the following scenario; “the grandma cares for the two children as the mum is in care with mental health issues. As access to facilities is an issue for the grandma the activity vouchers are assisting with this.”
The Children’s Centre is also issuing some families with a Hert Card to access activities at the Leisure Centre’s at a subsidised rate.
A total of 30 vouchers have so far been issued in Borehamwood, Bushey and Potters Bar since January 2011.
The impact will mainly be measured by case studies, but some reaction from clients has already been received:
“My son R …. seems a lot more confident and less shy and it has really benefited him. He loves coming and we look forward to attending a lot more sessions. Thank you for this opportunity” (Rory is 2½ and has apert syndrome which is a genetic disorder causing deformity to his head and face)
“I loved having the opportunity to swim with my child! I will definitely take her swimming more often!”
“The free voucher was a great incentive to go to the Venue. I now know more about what they offer.”
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“Soft Play at the Venue is amazing! My child loved it! And so did I!”
“I never realised just how much the Venue has to offer. Since attending my free session I have been using their café and Soft Play almost every week! Thank you Children’s Centre for introducing us!”
Post Natal Programme
The programme has been running for a total of 12 weeks from November 2009 to January 2011 with a total of 21 mums registered and 75 attendances and average of 8 each week
One mum has commented on the benefits of attending the session; “The class helps boost my mood when I’ve felt a bit low, having an instructor experienced with postnatal mums gives me the confidence to push myself. It is a great social workout for the mums which has brought me back to the fitness centre, I hadn’t been for a few years.”
Livewire Hertsmere Leisure has received a total of £10,000 in funding from Jan 2010 to December 2010 to offer subsidised activities. A total of 10 activities were available during the autumn of 2010 with an attendance of 279 aged 814 over 10 week period. Survey:
• The % of attendees doing an hour of activity 5 days a week increased by just over 30% • 58% of attendees said they definitely felt more confident about themselves after completing the course, while 53% said definitely had more energy • 61% said they were very likely to continue being active after the completion of the programme • Pre and post surveys:
December 2010; 1st February 2011; 2nd
Survey Survey Sample Base: 30 Sample 19
Q1. How old are you? Q1. How old are you? 13 or under 80% 24 13 or under 68% 13
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14 or 15 10% 3 14 or 15 32% 6 16 or over 0% 0 16 or over 0% 0 Not specified 10% 3
Q2. Gender Q2. Gender: Boy 47% 14 Boy 50% 9 Girl 50% 15 Girl 50% 9 Not specified 3% 1 Q3. What is your home Q3. What is your home
postcode: postcode: AL9 7RX 3% 1 WD6 5LP 5% 1 EN6 1AE 7% 2 WD6 4AQ 5% 1 NOT LISTED 10% 3 WD6 3PT 5% 1 NW7 1JT 3% 1 WD6 2HH 5% 1 WD19 4IF 7% 2 WD6 2ED 5% 1 WD19 5AR 10% 3 WD23 3PB 11% 2 WD23 1PS 3% 1 WD23 3BN 5% 1 WD23 2AF 3% 1 WD23 3BG 5% 1 WD23 2GY 3% 1 WD23 2GY 5% 1 WD23 2LZ 7% 2 WD23 2AE 5% 1 WD23 2TP 3% 1 WD23 1PS 5% 1 WD23 3AD 3% 1 WD19 4LY 5% 1 WD23 3JN 3% 1 HA6 3AS 5% 1 WD23 3LU 3% 1 EN6 1UH 11% 2 WD23 3PL 3% 1 AL9 7SA 5% 1 WD23 3SS 3% 1 No response 11% 2 WD23 3SZ 3% 1 WD6 2DR 3% 1 WD6 3AE 3% 1 WD6 3DS 3% 1 WD6 3NA 3% 1 WD6 4ER 3% 1 WD6 5LP 3% 1
Q4. How many days in Q4. How many days in the last week have you the last week have you done at least 1 hour of done at least 1 hour of sport or physical activity? sport or physical activity? 1 or 2 days 23% 7 1 or 2 16% 3 3 or 4 days 43% 13 3 or 4 47% 9 26
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5 or 6 days 13% 4 5 or 6 16% 3 Everyday 13% 4 Every day 21% 4 Not answered 7% 2
Q5. What sort of Q5. What sort of physical physical activity have
activity have you done in you done in the last the last week? week? Sports such as football, Sports such as football, 63% 12 netball, hockey etc 77% 23 netball, hockey etc. Walking (including walking Walking (including walking 68% 13 to school) 57% 17 to school) Cycling (including cycling to 21% 4 school) 7% 2 Cycling Swimming 40% 12 Swimming 68% 13 Activity in my job 0% 0 Activities in my job 0% 0 Other activities 40% 12 Other activities, please list 32% 6 I haven't done any 0% 0 I haven't done any 0% 0 TENNIS 2 2 Q5. Other ROLLER SKATING 1 1 GYMNASTICS 25% 3 NOT LISTED 1 1 NOT LISTED 17% 2 KUNG FU 1 1 DANCE 17% 2 DANCING, PE AT SCHOOL 1 1 TRAMPOLINING 8% 1 SCOUTS, CUBS, SKATING 8% 1 ROLLER SKATING 8% 1 JUJITSU 8% 1 RUNNING 8% 1 GYM 8% 1 BALLET 8% 1
Q6. How important do you think Q6. How important do you think being being physically active is? physically active is? Very important 83% 25 Very important 84% 16 Quite important 17% 5 Quite important 16% 3 Not at all important 0% 0 Not at all important 0% 0
Q7. Would you like to me Q7. What has been your more active? main motivation for
completing the Livewire programme? Yes definitely 73% 22 To feel better about myself 37% 7 Maybe 23% 7 To change my body shape 21% 4 27
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or weight Definitely not To improve my general 58% 11 3% 1 fitness To get fitter for the sport I 21% 4 play Other reasons please list 47% 9 TO LEARN NEW SKILL 3 1 I WANT TO DO IT 1 1 FUN 3 3 ENJOY DANCING 1 1 ENJOY 1 1
Q8. If yes, why would Q8. What have been the you like to be more main challenges to
active? completing the Livewire Programme? Yes definitely, would like to 50% 9 be more active [Q7] Finding time to do it To feel better about myself 41% 9 Lack of motivation 17% 3 To change my body shape Lack of confidence / feeling 6% 1 or weight 14% 3 intimidated To improve my general Lack of support from family 6% 1 fitness 77% 17 / friends To get fitter for the sport I 33% 6 play 32% 7 Other Other reasons 14% 3 NONE 3 3 ILL 2 2 Q8 Other reasons ALWAYS KEEN TO COME 1 1 TO HAVE FUN 33% 1 Q9. Would you say you feel more confident about yourself after completing the SOCIAL 33% 1 programme? NOT LISTED 33% 1 Yes definitely 58% 11 Not sure / don't know 42% 8 Q9. Do you feel that you can safely access all the leisure facilities and 0% 0 sporting activities you want? No definitely not Yes, all the time 63% 19
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Q10. Would you say that you have more energy during your everyday life after completing the Sometimes 33% 10 programme? Not really 0% 0 Yes definitely 53% 10 Not answered 3% 1 Not sure / don't know 47% 9 No definitely not 0% 0 Q9a. If not really why? Q11. How likely would you say you are to continue being physically active in some way following the completion of this programme? Very likely 61% 11 Quite likely 39% 7 Not at all likely 0% 0 Not sure / don't know 0% 0
Livewire
Pen Portraits:
Hannah, 8¾ from Borehamwood, has 3 siblings and therefore finds after school activities expensive. The live wire programme offered her affordable sports activities. She wanted to become fitter and meet others of a similar age.
“I was nervous at first, but has made new friends and now feel fitter, it’s been fun and I had made new friends and enjoyed keeping fit. “ I love roller skating & can’t wait for it to start again”
Her Parent commented: “The livewire programme has provided fun & affordable activities”
Charlie Montague, aged 13 from Potters Bar, used to swim in primary school but stopped when moved to secondary school due to bullying and just didn’t want to get involved in swimming
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He wanted to lose weight before moving to new school as he had just moved into area, a neighbour used to work at Furzefield and recommended it.
“Mum kept encouraging me, and Auntie gives me £1 for every ILB in weight I lost, I have lost 10Lbs since started” “Feeling stronger able to lift heavier weights. Fitter then when I started”
Charlie used to be picked upon but is now feeling more confident due to increased fitness.
“The Gym has made me fitter so I can do more things at Air Cadets, plus I am more confident, and not putting on weight anymore. I am now using the gym twice a week, do SHOKK ball, and Air Cadets (ATC) on Tuesday and Thursday”
Maria, 14, enjoyed sport but didn’t do enough She found out about livewire so came to see what it was about.
“It kills boredom, gets me into sport, and is a great place to socialise. I thought it was a fun and enjoyable way of getting active.”
Maria and her friends have continued to come, they like the friendliness & quality of the leaders as well as feeling fitter. Maria has taken part in more sports at school and in her social life
“Livewire has changed the way I feel about sport, for the better”
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Equality of Access
FREE Swimming Session
The Trust currently offers free organised swimming for people with disabilities and their families. Barracuda have been using the swimming pool at the Furzefield Centre for over 20 years and Otters have been using the swimming pool at The Venue for over 10 years.
Free Activities for Young People
Hertsmere Leisure continues to work in partnership with extended schools to help children and young people aged 5 to 17 increase accessibility of services and activities in the Borough. Since the scheme began in June 2009 the Hertsmere Leisure has helped over 50 families take advantage of the facilities across the borough to the value of £4,300.
The extended schools coordinator for Potters Bar has reported on one particular individual.
"J, a pupil at Owens, received funding to attend the Day Camp at the Furzefield centre (£71) and our High School Musical 3 theatre workshop (£15), both at half term, in order to improve her confidence and self esteem. She said that she had such an amazing time at the day camp and the high school musical day. She has made lots of new friends and the counselors there were fantastic and all the staff made her feel extremely welcome. She expressed that it felt good that she had ‘her own time’ and mum was very supportive. So all in all a huge success."
Hert/Leisure Card Promotion
Hert Cards are being issued free of charge for targeted families identified by the Children’s Centre as part of a broader package of care. A total of 8 Hert Cards have been issued to families living in Borehamwood
Hertsmere Borough Council, in partnership with Hertsmere Leisure Trust, has offered residents the opportunity to get 50% off when purchasing or renewing their Hertsmere Leisure Card. Residents who already have a Leisure Card can also benefit from the discount by extending their Leisure Card by 12 months. During the first month of the promotion (September), Hertsmere Leisure saw a 21% increase with 31% for adult 31
Hertsmere Culture Impact Study: Appendix 2 March 2011
leisure cards compared with the same period last year. During October, sales were increased by 38% compared with the same period last year, with 45% of leisure card sales for adults and 34% for families. The funding ran out in November which is evident by a decrease in sales in this month compared with last year.
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Building Capacity
Survey of Local Clubs/Support for Volunteers
Hertsmere Leisure has over 50 clubs that hire their facilities to offer activities, all of which make use of volunteers
Survey, February 2010
Sample = 10
Key Findings
• 80% of respondents stated that Hertsmere Leisure is quite or very supportive of them • The main challenges facing clubs were around attracting and retaining new member • 90% state that their relationship with Hertsmere Leisure was very or quite good • All clubs were quite or very satisfied with the quality of facilities provided, with 44% of these stating they were very satisfied • 90% were very or quite satisfied with the service provided by staff • Cleanliness was seen as a relative weakness by clubs
1/ How many volunteers are involved in your club in total? None 20% 2 15 30% 3 610 40% 4 1120 0% 5 20 plus 10%
2 How many members or regular users do you have in your club? 1 120 50% 2 2140 40% 3 40100 0% 4 100 plus 10%
3 Do you have any paid club coaches/organisers? 1 Yes all paid 0% 33
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2 Yes some paid 10% 3 No none are paid 90%
4 How would you describe your club/organisation? 1 Sporting such as football, martial arts etc 80% 2 Active leisure – active but not a sport such as dancing etc 20% 3 Non active leisure – such as music, cards etc 0% 4 Special interest such as weight loss etc 0%
5 How does Hertsmere Leisure currently support your activities? (select as many of the below as you like by holding CTRL)
Room/space hire 71% Preferential rates 0% Training for club members 0% Programming 0% Marketing/advertising 0% Other – please specify 0% pool hire
6 How supportive do you think Hertsmere Leisure is to your club/organisation?
1 Very supportive 20% 2 Quite supportive 60% 3 Not at all supportive 20%
If very supportive please describe why?
• They know me, they know my club and my requirements are always met all staff are very helpful. • The provided help for room space
If Not all supportive please describe why?
• No support apart from hire of pool space • Not helpful at letting us put posters up to 34
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get members knowing about it • Rates too high
7 What do you see as being the main challenges facing your club/organisation over the next 12 months? Please select up to 3 main ones by holding CTRL. raising income through membership fees 12% Raising income through other sources 0% Attracting new members 42% Keeping existing members 12% Meeting general health and safety legislation 6% Meeting Child Protection legislation 3% Training and qualifying our coaches/helpers 6% Other – please specify 12% Overheads for pool hire Reduced fees
How could Hertsmere Leisure help you with any of the above? • Help with publicising and promoting the club and its activities • Help by putting our posters up, put us on their bulletins to their members • Provide meeting rooms for organised courses (e.g. Child Protection); provide landbased training facilities. • Lowering costs • Advertising banners have been removed at the centre's request • Discount hall rental in return for letting Hertsmere members train in classes at discounted rate.
8 Generally speaking how good would you rate your relationship with Hertsmere Leisure? 1 Very good 40% 2 Quite good 50% 3 Not good at all 10%
9 How satisfied are you with The quality of facilities 1 Very satisfied 44% 2 Quite satisfied 56% 3 Unsatisfied 0% 4 Very unsatisfied 0%
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10 The range of facilities 1 Very satisfied 30% 2 Quite satisfied 70% 3 Unsatisfied 0% 4 Very unsatisfied 0%
11 Any equipment provided 1 Very satisfied 11% 2 Quite satisfied 89% 3 Unsatisfied 0% 4 Very unsatisfied 0%
12 The service provided by the staff 1 Very satisfied 40% 2 Quite satisfied 50% 3 Unsatisfied 0% 4 Very unsatisfied 10%
13 The cleanliness of the building you use 1 Very satisfied 11% 2 Quite satisfied 56% 3 Unsatisfied 33% 4 Very unsatisfied 0%
• The Venue should let you publicise as this would help get more people to class and effectively we could higher the studio longer than a 10 week period
• Pool equipment not always maintained (e.g. broken lane ropes)
• We always brush the floor before starting the class (bare feet training) and the flood damaged floorboards is a small safety concern to members
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Hertsmere Leisure Training Academy
Pen Portraits
Paul, 35, from St Albans, wanted to further his career in the leisure industry, but he found it difficult to get back into writing essays and completing assignments after having finished university so many years before. He also found it difficult to try to find the time to complete the assignments, whilst balancing my work and family commitments. Since completing the course he has gained promotion to Centre manager
“Because this was a professional qualification it is more recognised than my degree in the industry I currently work in, and so should help me to progress further within my chosen field. I am grateful for being supported by Hertsmere Leisure, to achieve a qualification that will help me to achieve my future goals.”
Sarah,25, from Hertfordshire, joined HL back in 2002 as a Trainee Leisure Assistant at Bushey Grove, then moved on to The Venue as a Full Time Leisure Assistant, then on to a Senior LA, and is now a Duty Manager thanks to the Training Academy.
Sarah joined HL because she always wanted to work within Leisure, and having joined and seeing that she could one day work her way up spurred her on to stay.
“I am glad I am still working for HL and hope to for many years to come as I enjoy working for the company and think the company helps a lot of people in the community. Hertsmere Leisure are a great company to work for and I hope to keep on working for them for many years to come.”
Sharon is 30 years old, and lives in Chorleywood. She started at William Penn in 2002 as a leisure assistant and then became a senior leisure assistant and cover duty manager in 2007. In May 2009 I was promoted to Administration manager.
“I have always had a desire to succeed and they have given the opportunity to this by offering me numerous training courses and extra training to help me for fill my job role. I have found that my managers have been encouraging and very supportive to help me achieve my full 37
Hertsmere Culture Impact Study: Appendix 2 March 2011
potential by recommending training courses to help me with my job role and also to further myself. The NVQ assessor was very supportive as well as my managers in helping me to complete the course.”
Sharon now feels more confident in her job role and feels with continued support and training courses she will still able to progress in her job and move up the ladder into more demanding job roles.
Name Position Qualification Status Advancement
Sarah Legrove Leisure Assistant Apprenticeship – Complete Operational Services
Advanced Apprenticeship Senior Leisure – Leisure Management Complete Promoted to Senior Assistant Leisure Assistant/cover DM
Dave Tenny Fitness Manager ISRM Fitness Complete Management Certificate
ISRM Trainers Certificate Complete Promoted to Centre Manager
Sharon Bone Leisure Assistant Apprenticeship – Complete Operational Services
NVQ Level 2 – Team Senior Leisure Leading Complete Promoted to Admin Assistant/cover DM Manager
Paul Toomey Operations Manager ISRM HPD Sport & Complete Recreation Management
Fitness Manager Promoted to Centre Manager
Jamie Perez Leisure Assistant Apprenticeship – Complete Promoted to Senior Operational Services Leisure Assistant
Josh Leisure Assistant Apprenticeship – Complete Armstrong Operational Services
Amanda Trainee Leisure Apprenticeship – Complete Promoted to full time
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Hackett Assistant Operational Services Leisure Assistant
Tom Sweeney Trainee Leisure Apprenticeship – Complete Promoted to full time Assistant Operational Services Leisure Assistant
Casey Dessar Trainee Leisure Apprenticeship – Complete Assistant Operational Services
Katie Doneo Trainee Leisure Apprenticeship – Complete Assistant Operational Services
Vicky Trainee Leisure Apprenticeship – Complete Saunders Assistant Operational Services
Daniel Regan Leisure Assistant Apprenticeship – Complete Promoted to Duty Operational Services Manager
Steve Salwa Duty Manager Advanced Apprenticeship Complete Promoted to – Leisure Management Operations Manager
Lisa Halladey Duty Manager Advanced Apprenticeship Complete – Leisure Management
Paul Baker Duty Manager Advanced Apprenticeship Complete Added responsibilities – Leisure Management as RLSS T/A
James Rattray Leisure Assistant Advanced Apprenticeship Complete Promoted to Senior – Leisure Management Leisure Assistant
Phil Matthews Fitness Instructor NVQ Level 3 Instructor Complete Promoted to Senior course Fitness Instructor
Promoted to Duty Senior Fitness Complete Manager Instructor ISRM Fitness Managers Certificate
Darren Leisure Assistant Apprenticeship – In training Edwards Operational Services
Lisa Dobson Leisure Assistant Apprenticeship – In Training Operational Services
Sam Banner Leisure Assistant Apprenticeship – In Training Operational Services
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Emma Trill Leisure Assistant Apprenticeship – In Training Operational Services
Joseph Course Leisure Assistant Apprenticeship – In Training Operational Services
William Leisure Assistant Apprenticeship – In Training Promoted to Senior Corbett Operational Services Leisure Assistant
Michael Dennis Leisure Assistant Apprenticeship – In Training Operational Services
Aaron Randall Senior Leisure Advanced Apprenticeship In Training Promoted to Duty Assistant – Leisure Management Manager
Tim Gurellio Leisure Assistant Apprenticeship – Team In Training Promoted to Senior Leading LA
Louise Curtis Receptionist NVQ Customer Service Complete Promoted to Level 2 Customer Services Manager
Customer Services Complete Manager NVQ Customer Service Level 3
Sharon Mcvie Receptionist NVQ Customer Service Complete Level 2
Laura Knight Receptionist NVQ Customer Service Complete Level 2
Meryll Receptionist NVQ Customer Service Complete Abraham Level 2
Angela Caygill Receptionist NVQ Customer Service Complete Level 2
Kelly Scully Receptionist NVQ Customer Service Complete Level 2
Hannah Leisure Assistant NVQ Level 2 Operational Complete Promoted to Duty Lewington Services Manager
Phillip Shire Leisure Assistant NVQ Level 2 Operational Complete Services
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Liana Merenghi Leisure Assistant NVQ Level 2 Operational Complete Services
Christine NVQ Level 2 Operational Complete Atkinson Services
Lyn Goldsmith Catering Assistant NVQ Level 2 Food and Complete Drink
Dave Catering Supervisor NVQ Level 2 Food and Complete Goldsmith drink
Nicole Hay Creche Assistant NVQ CCLD In Training
Future Jobs Fund
Bushey Grove are supporting an 18 year old female who is training to become a fitness instructor through ‘on the job’ work experience. This programme is still in its infancy so to date there are no measurable parameters. The true impact of this programme will become evident at the end of the scheme when the individual qualifies as a Fitness Instructor and secures full time employment.
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