INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 0621: 28/10/16 Book No: 1 of 15

TIME/DATE EVENT S40(1) FOIA 2000 0621 Informative from Group Manager all persons accounted for. 28/10/16 Building under renovation of 5 floors approximately 30m x 30m. Fire spread to adjacent . Incident sectorised; Silver Command to be at Heavitree Police Station. 0624 Building collapse at Laura Ashley 0625 Laura Ashley shop keys with Sector 3 Dennis 4553; S40(1) FOIA 2000 Manager. S40(1) FOIA 2000 S40(1) FOIA 20 0630 Station Manager and GM now at incident. 0645 High Volume Pump (HVP) required at incident. 0653 S40(1) FOIA 2000 now Ops Commander S40(1) FOIA 2000 0706 Further informative from Group Manager 6 Breathing Apparatus (BA), 1 main jet, 2 monitors from hydraulic platform, 2 ground monitors, steady progress; crews Oscar mode. Drone S40(1) FOIA 20 required, level 2 0709 Key holder for Laura Ashley S40(1) FOIA 2000 0711 Control to inform EA 0720 S40(1) FOIA 2000 in attendance. 0730 Arm band 63 S40(1) FOIA 2000 0741 VB002 ACFO Glenn Askew in attendance. 0754 Further informative, 4 BA, 1 main jet, 2 ground monitors. HVP set up in Southernhay to service water main. Steady progress; Oscar (offensive) mode. 0755 12 pump relief requested between 0900 and 1000 by Station Manager S40(1) FOIA 2000

0800 From Sector 5 S40(1) FOIA 2000 , all properties downwind in Cathedral Close have been checked. 0816 Western Power requested. 0818 Cathedral area closed; will be reviewed at 1000. Sent by Station Manager S40(1) FOIA 2000

0824 Plans for Royal Clarence being sent from Control to fire ground under S40(1) FOIA 2000 road speed; sent by Station Manager S40(1) FOIA 2000 0833 BA cylinders requested by Station Manager 0837 Area Manager Blackburn now in charge of the incident. 0848 Western Power requested at 0816, should be here within the hour. 0857 Fire safety from Cathedral has checked and given all clear. Will check throughout the day. 0908 Western Power Expected Time of Arrival 30 mins. 0945 Silver Command meeting Joint Emergency Services Interoperability S40(1) FOIA 2000 CM Programme (JESIP) S40(1) FOIA 2000 Group Manager has now handed over to AM Blackburn. 12 pump relief requested between 0900 and 1000. In attendance at the meeting: S40(1) FOIA 2000 Group Manager Areas Manager Blackburn; Group Manager S40(1) FOIA 2000 Exeter City Council; Police – Silver; Hart Team Leader; Structural Engineer from affected buildings and Building Control. Police currently in control of cordons; High Street, Sidwell Street; South Street; Southernhay. First attending crews had issues with water and persons missing from hotel. Now all accounted for. Area Manager Blackburn: this building is now a dangerous structure. Major incident declared by Police and Fire, ongoing as of 0900. S40(1) FOIA 2000 (Ops Commander): fire now contained. Concerned about structural integrity; cordon currently in Cathedral Green is 1½ times the height of the building. Risk assessment taken into account fire spread at roof level. Firefighters checking fire spread to Waterstones. Electrical transformer being monitored by Western Power. High Street resources now being reduced. All water provided by hydrants. Surrounding buildings being assessed (Sector 5). Area Manager Blackburn: Unclear effect of fire on scaffolding – adding weight or helping? Building Control: Internal walls all gone and should collapse into building. External walls and gables unsound. This area will be out of bounds for a considerable time. The building is 14m high. Area Manager Blackburn: Will assess cordon. Transformer in basement of Waterstones is a priority and is being monitored. Structural Engineer: Asbestos survey was complete and all asbestos had been removed from building (paperwork to be provided). Active Risk Assessment to be updated, Area Manager Blackburn: Risks still posed: • Economic risk – City • Persons moved from Royal Clarence Hotel • Cordon adjusted for Petrocs (homeless shelter) • Reputational risk – Police and Council No injuries have been reported at this incident. Water supply now good. Pressure should be reduced in a manageable way – inform South West Water. Scaffolding company want to build a supporting scaffold at front of the S40(1) FOIA 2000 building. Station Manager to liaise with scaffold company. Area Manager Blackburn: Fire surrounded. Scaling down slowly. To minimise impact on City. Options going forward: Critical High Street is re- opened as soon as possible. Building Control are satisfied that High Street can be re-opened once firefighting activities finished. To consider: • Police in charge of press liaison • Water should be reduced gradually • Assistant Chief at Gold meeting – Middlemoor • Assistant Chief to take lead on media • Fire Service will only take questions about fire • Gold to provide key messages • Weather report required End of Silver Meeting notes 0940 Officer In Charge Blackburn informative: 2 BA; 1HP; 1 main jet. Oscar 0954 Western Power in attendance. Sub station ok, Western Power standing by. Electrical transformer ok. 0958 Next Silver Command meeting at 1000 (JESIP). 1018 Large quantities of smoke now issuing from roof of Royal Clarence Hotel. S40(1) FOIA 2000 BA being increased in sector appropriately (from ). 1029 S40(1) FOIA 2000, 18 Cathedral Yard Structural Engineer S40(1) FOIA 2000 left site. 1031 8 firefighters assisting hose management sector 4. 1039 Weather report from Control. South West light wind 6 hours North West 6mph no rain. 1049 Informative from Officer In Charge Blackburn: 2 BA, 2 hydraulic platforms in use. Fire spread to roof of Royal Clarence Hotel. 1051 Rapid Relief supplying refreshments for 120 agreed by Station Manager S40(1) FOIA 2000

1101 Make VEMAs 3 HPs S40(1) FOIA 2000 1121 From make pumps 6 and crew 1126 Officer In Charge Blackburn: make a further 6 Pumps manpower S40(1) FOIA 2000 1146 From requested from Officer In Charge Blackburn require 3 x level 3 officers and 3 x level 3 ICS officers. 1155 HVP make 1 Station 60 1201 Make up 2 more Pumps and make ALPs 4 1207 Further informative from Officer In Charge Blackburn; 6 BA, 3 HVP, CAFFs Oscar mode 1212 Army laptop in room 218 1225 20 cans Class A Foam (CAF) to fire ground. 20 drums S40(1) FOIA 2000 1227 FromS40(1) FOIA 2000: Station Managr now sector 3 Officer In Charge CM on Marks and Spencer roof visually only. S40(1) FO 1257 From S40(1) FOIA 2000 : Police drone will be used by Fire Service 1258 2 BA in sector 5 with fog jet. 1318 Sector 4; 4 BA TEC ventilation of smoke bloom 1320 VB002 ACFO Glenn Askew in attendance. 1358 Hart Team are relocating to sector 3. 1410 Following a multi agency meeting of all services at 1330 and subsequent Ops Briefing at 1400 the following has been agreed: All sectors to review their ARAs, safety cordons and procedures. These will be updated and received to Command Support by a runner every 20 minutes. A revision of the VEMA operators has taken place and VEMA operators accompanied by one other firefighter to make better use of the resource. The following people have been identified as VEMA operators. 1415 Tactical multi agency debrief re-evaluating incident. AGA being re- activated – informative from Incident Commander.

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 1420: 28/10/16 Book No: 2 of 15

the roof. The benefit of the crews entering could not be justified Reason

Time & Date: 1830 28/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 GM Signature: S40(1) FOIA 2000 S40(1) FOIA 2000 1835 WM taken over ARA collating role from WM S40(1) FOIA 2000 1839 GM requested 6 BA wearers to sector 5 via sector 3. S40(1) FOIA 2000 1846 GM requested 4 BA wearers to sector 3 1905 Operations Commander has sanctioned the Foam Pod to be collected by Ivybridge prime mover. 1915 V44P2 have been mobilised by Control to pick up V44P1 crew as V44P1 is embedded in the incident. 1919 Request made to Exeter City Council Princesshay Management to use their welfare facilities in St Stevens Square 1919 St Stevens Square 1954 AM Commander West taken over as Incident Commander 2011 SM S40(1) FOIA 2000 taken over as Commander of Sector 1. 2039 Stock take of CAF completed, currently 600 litres unused foam on standby providing 4 hours at current rate at intermittent use 2045 Operations Commander requested foam pod from Burnham on Sea for all available CAFs S40(1) FOIA 20 2050 Sector 5 Commander SM has 1 x BA crew in Oscar mode in pasty shop. 2110 V31C1 is now the Control point at this incident. 2145 (no date) Log Book 2 (page 10) Decision Sector 5 now committing 3 personnel in BA to the 1st floor into bakery. Sector 3 committing 1 BA to 2nd floor of Costa Coffee firefighting. Reason To look for fire spread in roof space. To stop fire spread. Time & Date: 2145 (no date) Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 Group Manager Signature: (none)

2200 28/10/16 Log Book 2 (page 12) Decision Aerial ladder platform has now been relocated in sector 4. Reason Due to unsound structure collapse and ALP welfare Time & Date: 2200 28/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals):

Signature:

2220 28/10/16 Log Book 3 (page 2) Decision Sector 1 have now withdrawn from Waterstones Reason Due to possible structural collapse Time and Date: 2220 28/10/16 Entry made by (role, surname, service no. in capitals): S40(1) FOIA 2000 Signature Decision made by (if different from above role, surname, service no. in capitals: S40(1) FOIA 2000 Signature

2230 28/10/16 Log Book 3 (page 4) Decision Sector 5 now moving ALP forward All personnel now informed to work outside of the building Sector 4 now moving ALP Reason Due to possible structural collapse Time & Date: 2230 28/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 Group Manager Signature:

S40(1) FOIA 2000 2237 Operations Commander requests attendance of Urban Search and Rescue (USAR) for structure monitoring equipment. No signature due to multiple entries by persons unknownS40(1) FOIA 2000 S40(1) FOIA 2000 2237 28/10/16 Log Book 3 (page 6) Decision S40(1) FOIA 2000 USAR requested by Group Manager Reason For structural monitoring equipment Time & Date: 2237 28/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 Group Manager Signature:

2310 28/10 Informative from Incident Commander West: S40(1) FOIA 2000 A series of buildings used as commercial, hotel and shops well alight 3915 consisting of 6 floors, approximately 100m x 100m. All personnel withdrawn to a safe distance due to possible signs of collapse. USAR being mobilised with monitoring equipment to detect building movement. 4 operational sectors in use 3 functional sectors in use 2 HVPs pumping water from street hydrant in Southernhay and River Exe approximately 900m away. 9 Main jets 1 ground monitor 4 jets from ALP 5 CAF jets 2 BA in use Gas engineers attempting to isolate supply to affected properties. Hart team standing by South West Water representative and Building Control Officer now left incident but available if required. All sectors in defensive (Delta) mode due to building collapse 2334 28/10/16 Log Book 3 (page 8) Decision Crews to be committed to Waterstones for specific task. To monitor fire spread to unaffected property and retrieval of hose reel and other equipment Crews in Oscar mode for duration of task Reason Monitor fire spread Retrieve equipment for make up of pump. Monitoring of building showing no signs of structural movement Time & Date: 2334 28/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 Group Manager Signature:

2355 28/10/16 Log Book 3 (page 10) Decision Investigation on going with Police to see where a considerable amount of surface water has come from Reason Large amount of standing water in Southernhay (HVP) area Investigation shows no sign of any increase in water level Time & Date: 2355 28/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000

Signature: (looks like Steve West signature) 2358 28/10/16 Log Book 3 (page 12) Decision Sector 1 now returning to Delta mode (defensive) after crews finish their task in Waterstones Reason To check for fire spread to unaffected building No signs of fire spread at this time Time & Date: 2358 28/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 Group Manager Signature:

0008 29/10 Welfare issue from Watch Manager S40(1) FOIA 2000 . Ottery St May have S40(1) FOIA 2000 stressed their lack of rest period. After only 3 hours after a 14 hour working stint. Control stated they won’t be out for long S40(1) FOIA 200 0020 29/10 Informative from Incident Commander Sectors 3 & 5 now in Oscar mode. Crews tasked to fight fire within building. 2 specific locations to be targeted. Change of mode due to structural monitoring equipment and visual appreciation of incident from VEMA crews. S40(1) FOIA 2000 0040 – time out (signed) S40(1) FOIA 2000 0041 (signed) 0104 29/10 Informative from Incident Commander West, Sectors 3 & 5 crews still S40(1) FOIA 2000 tasked to fight fire within building. 2 specific locations targeted. Crews in Oscar mode. 0150 29/10/16 Log Book 4 (page 4) Decision Western Power contacted to attend Reason 11 kilo volt (11,000 volt) substation in Waterstones basement Time & Date: 0150 29/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): SM S40(1) FOIA 2000 Signature:

0200 29/10 Informative from Incident Commander West: steady progress being made, S40(1) FOIA 2000 Sectors 3 & 5 still fighting fire within building. Crews in Oscar mode

0309 29/10 Informative from Incident Commander West, crews now being reduced to 8 S40(1) FOIA 2000 pumps, 4 hydraulic platforms and 2 HVPs, 4 sectors still in use, crews in Oscar mode. 0408 29/10 Informative from Incident Commander West, steady progress being made, S40(1) FOIA 2000 Sectors 3 and 5 continuing firefighting within building. Partial collapse of front facade of the Royal Clarence Hotel. Crews in Oscar mode. 0430 29/10 Survey of Waterstones carried out by Station Manager S40(1) FOIA 2000 with a S40(1) FOIA 2000 Thermal Imaging Camera (TIC) at 0430. No sign of fire spread.

0545 29/10 Informative from Incident Commander West, ruptured gas main within hotel S40(1) FOIA 2000 on ground floor, well alight, efforts being made to control fire, gas not isolated due to accessing supply pipe deep within concrete. Gas engineers continuing efforts to isolate. 4 jets, 3 hydraulic platforms, 1 Bronto is use Oscar mode. S40(1) FOIA 2000 (signed) 0547 book 2 finished.

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 2230: 28/10/16 Book No: 3 of 15

S40(1) FOIA 2000 (signed) 0548 book 3 started 0636 29/10 Media has been updated and interviewed by S40(1) FOIA 2000 S40(1) FOIA 2000

S40(1) FOIA 2000 (signed) 0800 sign off S40(1) FOIA 2000 (signed) 0802 sign on 0642 29/10/16 Log Book 4 (page 7) Decision No personnel to enter risk area in from of The Royal Clarence Hotel Reason Possible building collapse Time & Date: 0642 29/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals):

Signature:

0802 29/10/16 Log Book 4 (page 8) Decision JESIP meeting is taking place between emergency services at 0802 Reason To liaise with all emergency services so all understand plan of attack Time & Date: 0802 29/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): Watch Manager S40(1) FOIA 2000 Signature:

S40(1) FOIA 2000 0802 29/10 Informative from Incident Commander Building well alight firefighters S40(1) FOIA 2000 making progress to control fire, 4 main jets, 3 hydraulic platforms and 1 Bronto in use. Gas engineers trying to isolate supply to building, crews in Oscar mode. 0815 29/10/16 Log Book 5 (page 6) Decision Silver Command meeting to be arranged for 0930 Reason To update all on (in) coming officers Time & Date: 0815 29/10 16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): Watch Manager S40(1) FOIA 2000 Signature:

0843 S40(1) FOIA 2000 went over the hose ramps, this caused exhaust to blow as it hit the ramp now making loud noise.

Gemstone to retried personal belongings for owner. 1505 CAFs in use Sector 5 from VEMA 1500 29/10 Multi Agency Meeting S40(1) FOIA 2000 Fire – no change in situation from previous meeting – efforts are still targeting undetected fire spread and firefighting. S40(1) FO Not currently happy with top right hand corner of the hotel a foam (CAFs) will shortly be used to try and attack hot spots. Press deadlines have all been met. A good walk around the incident has been conducted. Will be handing incident over to local authorities at some point in the coming days, need a plan for demolition and cordon control. Preparation needed for this transition. Change of IC imminent – handover will be needed.

Police – everything is full staffed, keeping vigilant as we move into the evening (drunks). All areas are staffed until tomorrow evening. Cordons all good, discussed Gandy Street.

Ambulance – could look to scale back with defensive firefighting at present.

1542 From S40(1) FOIA 2000 contacts: fire started in building 18 Cathedral Yard Exeter. Contact: S40(1) FOIA 2000 The contact at the Clarence Hotel is: S40(1) FOIA 2000 S40(1) FOIA 2000 contact for fire reports investigation on S40(1) FOIA 2000 1701 Informative from AM Manning, steady progress being made, BA temporary discontinued in all sectors. All sectors being monitored for fire spread, measuring and monitoring in place, cordons in place. ARA being reviewed and updated. One VEMA in use with CAFs, crews in Oscar mode. 1742 AM P Bond taking over incident from AM Manning S40(1) FOIA 2000 1809 From GM informed request from Control for the VEMA crews to get to the incident location on blue lights. S40(1) FOIA 2000 1834 From SM need an ETA of the VEMA operators arrival at the incident 1920 Informative from AM Bond, steady progress being made, BA temporary discontinued in all sectors, all sectors being monitored for fire spread, measuring and monitoring in place, cordons in place. ARA being reviewed and updated, one VEMA in use, crews in Oscar mode.

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 0220: 29/10/16 Book No: 4 of 15

S40(1) FOIA 2000 1929 29/10 Called –Thorntons store manager for keys to access the building S40(1) FOIA 2000

S40(1) FOIA 2000 1940 29/10 Called – Thorntons store manager, she is going to bring the keys to S40(1) FOIA 2000 the ICU in about half an hour.

2005 29/10 Command Support crew change over. Command Support Officer now CM S40(1) FOIA 2000 S40(1) FOIA 2000

2015 Weather forecast requested by OIC AM Bond S40(1) FOIA 2000

2030 On site meeting with Building Control and demolition company representative. P Bond Agreed requirements to remove building façade for safe access to interior. 0029 Heavy duty machinery required – not available until Monday. All communicated to AM West and ACFO Askew. 2051 Mechanic to refuel appliances at Exeter Quay S40(1) FOIA 2000 Incident of flooding below Tesco in High Street, crews investigating.

2128 BBC due in at 0800 to film in Costa and have been given permission by OIC and Costa. S40(1) FOIA 2000 available at Silver Command not open until 0730. Control contacted South West Water regarding pressure changes. 2133 20/10 Bridgwater VEMA appliance to relieve Taunton appliance at 0100 S40(1) FOIA 2000

2142 Relief crews requested 3 pumps at 2200 mobilised 3 at 2300. 4 at 0000 to include ALP operator from Yeovil. Each to have MRF, LRP, CAFs 2105 29/10 Shop (L’Occitane) in Sector 3 opened and cleared and locked. Shop S40(1) FOIA 2000 Thorntons) in Sector 3 opened but could not gain access to rear back room as could not get hold of separate code from key holder. 2125 Barnstaple VEMA crew resting at Danes Castle, returning between 0800 and 0900 2245 29/10 Informative from OIC Bond, Commercial properties and hotel involved in fire in S40(1) FOIA 2000 Cathedral Yard, Exeter. 6 storey buildings covering an area approximately 100 meters by 100 meters. Equipment in use is 3 ALPs, 2 triple extension ladders, 3 x 45mm jets, 1 x ground monitor, lighting and structural monitoring. Crews in Oscar mode. 2257 29/10 Tavistock crew to take Teignmouth LRP back to Tavistock S40(1) FOIA 2000

2312 Crews have checked Thorntons shop, no sign of fire or hot spots, electrics have been isolated. Waterstones and L’Occitane electrics have also been isolated and all clear. 0013 30/10 Inspector S40(1) FOIA 2000 available Silver Command Crew of 2 VEMA operators requested from Torquay Bridgwater VEMA crew no longer required see previous page S40(1) FOIA 0037 GM is now Incident Commander S40(1) FOIA 20 0156 Informative from OIC Bronze meeting held at 0130 operations update, Hart on standby, Police stated night time community increase, potential theft all sectors informed. ARA updated, 2 ALPs in use, 2 short extensions, large and small tools, 3 TICs, 3 x 45mm jets, tactical lighting, structural monitoring, crews damping down offensive (Oscar) mode 0109 Relief crew required 3 pumps at 0330, 3 pumps at 0430, 4 pumps at 0530 to include 1 CAFs pump on each relief. 0112 Barnstaple VEMA crew to return from Danes Castle and take appliance back to Barnstaple. 0120 Update crew took temperature reading from Waterstones. Ground floor (GF) 14oC, book shop 15oC, 1st floor 16oC, 2nd floor 14oC, 3rd floor 14oC, 4th floor 11oC, basement 19oC 0135 Aerial relief organised for 0630 Crownhill Aerial crew (x2) to relieve Torquay crew on Bridgwater’s platform, also 0630, Yeovil retained aerial crew (x2) to relieve other Yeovil crew on 6141. 0930 White Watch Danes aerial crew (x2) to relieve Crownhill and Crownhill to return with their platform to Crownhill. 0930 White Watch Taunton aerial crew to relieve Yeovil retained aerial crew.

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: none recorded Book No: 5 of 15

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 30/10/16 Time & Date of log commenced 0415: 30/10/16 Book No: 6 of 15

0415 CM S40(1) FOIA 2000 0420 TIC readings - Waterstone GF 15, 1st floor 10, 2 floor 13, roof 20 Hot spots and glowing embers 0425 ARA Sector 3 reviewed no changes made 0452 ARA Sectors 1 & 3 reviewed no changes made 0503 Firemet requested S40(1) FOIA 2000 0512 Inf GM now in charge of incident S40(1) FOIA 2000 0513 Inf GM Sectors 1 & 3 in operation, 2 ALPs in use, 3 TICs, 3 x 45mm jets, monitoring structural stability, crews damping down – offensive (Oscar) mode – saveable property 0700 ARA Sectors 1 & 3 reviewed no changes made 0735 Relief requested 3 pump at 1100, 4 pump at 1200 S40(1) FOIA 2000 0746 Inf GM Sectors 1 & 3 in operation, 2 ALPs in use, 3 x 45mm jets, monitoring structural stability, crews damping down hot spots – Oscar mode saveable property 0815 S40(1) FOIA 2000 0816 ARA Sectors 1 & 3 reviewed no changes made S40(1) FOIA 2000 0900 Informative GM Sectors 1 & 3 in use. Steady progress being made, 2 ALP, 3 x 45mm, 1 HVP. Monitoring structural stability, crews damping down hot spots, Oscar mode. AM West now IC 0933 ARA Sectors 1 & 3 reviewed, no changes made 0943 Made aware of Halloween shop collecting stock due to busy period 1025 ARA Sectors 1 & 3 reviewed, Sector 1 amended, Sector 3 no change 1028 7 structural engineers in Sector 1, 3 engineers going in the ALP 1033 Informative IC West Sectors 1 & 3 in use, steady progress being made. 2 ALP, 3 x 45mm, I HVP in use. Monitoring structural stability, crews damping down hot spots, Oscar mode. 1050 30/10/16 Log Book 6 (page 3) Decision Flooding reported in Tesco lift shaft, 8ft of water. Crews investigating. Separate incident logged with Control. South West Water rep requested Reason South West Water requested to identify cause of the water Time & Date: 1050 30/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): AM West 883 Signature:

1115 30/10/16 Log book 6 (page 5) Decision Scale back to 8 pumps (eight) Reason S40(1) FO activity in the fire ground crews monitoring in sectors – crews maintaining 2 pumps for resilience Time & Date: 1115 30/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 AM Signature:

1120 Information - incident scaled back to 8 pumps 1145 Informative IC West Sectors 1 & 3 in use, steady progress being made, 2 ALP, 4 x 45mm 1 HVP in use. Monitoring structural stability. Crews damping down hot spots. Multi agency briefing has taken place. Oscar mode. S40(1) FOIA 200 1155 No water damage in Dingles (or run off in basement – confirmed SM 1205 Request water bowser, at normal road speed, IC West. 1210 30/10/16 log Book 6 (page 7) Decision Make up for water bowser Reason Use of water bowser to enable make up of HVP at quayside In order to open road Time & Date: 1210 30/10/16 Entry made by (role, surname, service no. in capitals:) CM S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): AM West 883 Signature:

1235 One pump relief requested at 1400 S40(1) FOIA 2000 1235 Request talk through or attendance of HEMEPA - to call ICU 1250 30/10/16 Log Book 6 (page 6) Decision Asbestos confirmed as likely Respiratory protection and wet decon if necessary Request asbestos monitoring and confirmation (HEMEPA) Reason Asbestos confirmed/potential – potentially for becoming more of an issue as it dries out. Control measure I have damp down of the Clarence Hotel footpath Time & Date: 1250 30/10/16 Entry made by (role, surname, service no. in capitals: CM S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): AM West 883 Signature:

1255 Informative IC west, Sectors 1 & 3 in use, making steady progress, 2 ALP, 3 x 45mm, 1 HVP in use. Monitoring structural stability. Crews damping down hot spots, water bowser now in situ; asbestos suspected in Royal Clarence Hotel. Oscar mode 1255 Request attendance of HEMEPA 1300 30/10/16 Log Book 6 (page 8) Decision Welfare will be sourced locally rather than calling out Salvation Army Reason Numbers will fluctuate on fire ground. Support local businesses Time & Date: 1300 30/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): AM West 883 Signature:

1335 Request 1 x ALP relief at 1630 (Retained) and 1 x ALP relief from Danes Castle to relieve day crew,

New book started due to number of decisions – see book 7 INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 1350: 30/10/16 Book No: 7 of 15

1350 30/10 S40(1) FOIA 2000 1350 30/10/16 Log Book 7 (page 2) Decision Identified/managed asbestos risk with Clarence Hotel Control measures identified as no access with footprint of Clarence Hotel Access to Laura Ashley allowed, respirators to be used and boots to be washed off on exit. This is in place Any operations of VEMA appliances to be conducted in cage wearing dust mask. Environment management of asbestos risk to be passed to Exeter City Council for duty of care for ongoing operations at site. This will be a Silver action 30/10/16 1730 Recommendation of hourly damping down of asbestos Reason Asbestos risk within Clarence Hotel Time & Date: 1350 30/10/16 Entry made by (role, surname, service no. in capitals: CM S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 HEMEPA Signature:

S40(1) FO 1400 Asbestos confirmed S40(1) FOIA 2000 Mechanic mob -S40(1) FOIA 2000 S40(1) FOIA 2 S40(1) FOIA 2000 1505 KV69C1 Command Point WM 1515 Sector 3 will be using ALP to hit hot spots identified by Sector 1 S40(1) FOIA 2000 1540 Request from GM relief for officers at incident ground 2-3 Station Managers for 1800 – 1900 1 GM (Group Manager) for approximately 2000 1550 Contact with S40(1) FOIA 2000 McDonalds) all hot food and drinks free of charge to emergency crews 1610 Sector 1 – 1st floor of café bar readings over 150o At work ALP S40(1) FOIA 2000 1620 Sector 3 – SM 1620 X from Inc Commander – steady progress being made in Sectors 1 & 3, 2 ALPs, I HVP, damping hot spots. Monitoring structural stability, crews in Oscar mode 1629 From Sector 1 Commander – one main jet and ALP in use Monitoring structure from Martins Lane S40(1) FOIA 2000 1708 From Sector 1 Commander SM Fog nails in Café Bar 30 October S40(1) FOIA 2000 2016 1730 Sector 1 – 1st floor Café bar. Reading now 20oc 1730 X IC West – steady progress being made at work sorting fire ground for reliefs, Oscar mode 1750 Contact details for S40(1) FOIA 2000 (Mechanics Manager) S40(1) FOIA 2000 1755 30/10/16 Log Book 7 (page 4) Decision Make ALP 3 Reason Fire resurgence in Well House Time & Date: 1755 30/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): AM West 883 Signature:

1800 RV points confirmed for ALP – Cathedral Yard/Cathedral Close From IC West Maintain ALP x 3 due to fire resurgence in Well House (public house). Request for HEMEPA to contact IC West to discuss asbestos specialist advisor visiting incident ground on 31/10/16 (0930) 1825 Request for GM to provide relief prior to 2000 S40(1) FOIA 2000 1855 SM established as Sector 3 Commander 1900 SM S40(1) FOIA 2000 established as Sector 1 Commander S40(1) FOIA 2000 WM established as Sector 1 Safety 1920 Informative from IC West Fire ground organisation of relief crews and Sector commanders now taken place Sector 1 preparing VEMA to use and waiting for arrival of 2nd VEMA. Sector 3 using ALP, 2 TICs and one hose reel jet intermittently 3rd ALP currently arriving on site ARA checked, crews in Oscar mode 30 October S40(1) FOIA 2000 2016 1920 S40(1) FOIA 2000 (Asbestos advisor) will be arriving on incident site 0900 – 0930 to meet with Nick Manning and/or Steve West 31/10/2016 1930 S40(1) FOIA 2000 (Contractor – sketchers) visiting site/incident ground 31/10/16. Will report to Command Support to discuss collection of work equipment from Sketchers (Global Interiors) 1955 Sector 3 ARA checked. Crews in Oscar mode. S40(1) FOIA 2000 2005 GM now in charge of incident All officers require relief for 0200 ALP and Bronto reliefs for 0130 including Torquay’s bowser crew ICV required for 2200 When pumps get relief can they not be VEMA stations as crews are getting too stretched. 2035 Mechanic change over – S40(1) FOIA 2000 2040 IC & Sector commanders have decided to release one pump from each sector V84P1 and V52P1 will now be released ARA in each sector have been changed to include carbon monoxide and monitors are to be used. Crews advised when returned to home station kit is to be sent for launder. Both sectors reminded incident is in steady state, priority is firefighter safety and zero harm, maintain positive momentum to monitor hot spots on a regular basis. PPE is Standstrom masks as a minimum and minimum Decon for asbestos risk. Incident is in Oscar mode. S40(1) FOIA 2000 2215 Informative from IC Incident in a steady state Priority for firefighter safety Incident includes 2 Sectors Sector 1 Cathedral Green crews at work using 2 ALPs Sector 3 High Street crews at work using 1 HRJ and 3 TICs Each sector has an independent safety officer with reviewed and updated ARA Incident remains in Offensive (Oscar) mode 2215 30/10/16 Log Book 7 (page 6) Decision Release of bowser Reason Satisfied 6 pumps at each incident, 3 in each sector Demand on water supply and resource assets from quay Time & Date: 2215 30/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): Signature:

2215 30/10/16 Log Book 7 (page 8) Decision Reduce of officers on incident ground 0200 2 level 2 commanders, 1 in each sector 0230 Change of commander, level 3 incident commander Reason Incident requirements being scaled down Time & Date: 2215 30/10/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): Signature:

S40(1) FOIA 2000 2330 10/16 Informative from IC S40(1) FOIA 2000 Incident in steady state Operating in 2 sectors, relief strategy rotating crews remains in place 2 ALPs, 2 TICs Joint risk assessment with Police regarding cordons for public safety enforced Oscar mode S40(1) FOIA 2000 0145 Informative from IC 31/10/16 Incident remains in steady state with both sectors operating in Oscar mode. S40(1) FOIA 2000 At work with 1 ALT, 1 HR jet, 4 TICs checking for hot spots and damping down. Each sector updating ARAs in preparation for operational/command handover. S40(1) FOIA 2000 0325 Further informative GM is now in charge. Incident still in steady 31/10/16 state, crews still checking for hot spots and damping down. Oscar mode S40(1) FOIA 2000

S40(1) FOIA 2000 0650 Further informative from GM 31/10/16 incident remains in steady state with both sectors operating in Oscar mode. 1 S40(1) FOIA 2000 ALP and 1 main jet in use, 4 TICs checking for hot spots and damping down. Each sector updating ARA in preparation for command handover. S40(1) FOIA 2000 0810 Further informative from GM 31/10/16 incident remains in steady state with both sectors operating in Oscar mode. 1 S40(1) FOIA 2000 ALP and 1 main jet in use, 4 TICs checking for hot spots and damping down.

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 0621; 28/10/16 Book No: 8 of

1113 Continued ……….. issues due to continued damping down. Any fibres S40(1) FOIA 2000 released during the fire will have been either destroyed by the high temperatures or taken out of suspension in the plume by water sprays. Advice to crews will be continue wearing Sundstrom masks if carrying out any activity in buildings affected by the incident to reduce dust inhalation (normal practice). 1119 Contacted Control and informed them that AM Hanson now in attendance S40(1) FOIA 2000

S40(1) FOIA 1122 Laptop taken by Police Sergeant S40(1) FOIA 2000, laptop owned by S40(1) FOIA 2000

S40(1) FOIA 2000 1153 GM – S40(1) FOIA 2000 asked from maintenance if the re-fuel can leave the S40(1) FOIA 2000 S40(1) FOIA 2000 incident? GM said as long as everything is full and topped up they can leave the incident site and call command support at 3pm/6pm and check if anything needs fuel. 1202 Further information from AM West, incident remains in steady state with both S40(1) FOIA 2000 sectors operating in Oscar mode, 2 ALPs and one main jet in use, 4 TICs checking for hot spots and damping down. Each sector updating ARA, crews in Oscar mode. 1238 Crediton have been notified to collect foam pod, Control informed. S40(1) FOIA 2000

1248 Cylinders are now being released from the fire ground by the handyman. S40(1) FOIA 2000

1255 Control contacted and a request for three FDOs, 1 GM, 2 SM for 1600. S40(1) FOIA 2000

S40(1) FOIA 2000 1250 At 0830 on 1 November 2016 AM West, AM Manning, GM GM S40(1) FOIA 2000 S40(1) FOIA 2000 will be attending the incident 31/10/16 1255 A 2 pump road block is now in place in the High Street to act as a public 31/10/16 barrier screen. S40(1) FOIA 2000 S40(1) FOIA 2000 1311 From GM the structure engineer is not to leave the incident site. S40(1) FOIA 2000

1334 V45P1 to move from Sector 1 location to Command Support location so sand S40(1) FOIA 2000 can be laid on the cobbles.

1340 Gas utilities company repairing hole in the road in Martins Lane and 31/10/16 pavement. Gas is now being switched on in the properties on Cathedral S40(1) FOIA 2000 Green and also the City Bank building. 1345 Request attendance of Western Power to reinstate electricity supply and to 31/10/16 confirm if it had been switched off. S40(1) FOIA 2000 1353 Sector 3 are now relocating the ALP to retrieve hose. 31/10/16 S40(1) FOIA 2000 1500 Chagford relieving Okehampton Sector 3. S40(1) FOIA 2000

S40(1) FOIA 2000 1507 WM (Safety) Sector 1 height 35.221m increase of 27mm increase

S40(1) FOIA 2000 1845 From GM 31/10/16 Further informative from Incident, operations in Oscar mode, 2 ALPs and 1 S40(1) FOIA 2000 (one) main jet in use, 4 TICs checking for hot spots and damping down each sector. Updating ARAs, relief crews in place. S40(1) FOIA 2000 2015 Further informative from GM 2 ALPs and 1 (one) main jet in use, 4 S40(1) FOIA 2000 TICs checking hot spots and damping down each sector. Updating ARA. Relief crews in place, Oscar mode. S40(1) FOIA 2000 2349 Further informative from GM 2 ALPs and 1 (one) main jet in use, 4 S40(1) FOIA 2000 TICs checking for hot spots and damping down each sector. Updating ARA, Oscar mode S40(1) FOIA 2000 S40(1) FOIA 200 0041 Further informative from GM reliefs now in place and GM now in 1/11/16 charge of this incident, 2 ALPs in use, 1 (one) main jet in use, 4 TICs checking S40(1) FOIA 2000 for hot spots and damping down each sector. Updating ARA, Oscar mode. 0243 S40(1) FOIA 2000 1/11/16 S40(1) FOIA 2000 0243 now command point S40(1) FOIA 2000 0256 Further informative from Incident Commander reliefs now in place, 2 ALPs, 1 (one) main jet, 4 TICs checking for hot spots and damping down in each sector. ARA updated, Oscar mode. 0310 Request relief for Bovey Tracy from 0900 - 0700 S40(1) FO S40(1) FOIA 2000 0340 SM in attendance to relieve 0350 List of missing kit given to Control 0403 South Molton in attendance S40(1) FOIA 2000 0420 Further informative from Incident Commander monitoring still taking place in Sectors 1 & 3, damping down as required, 2 ALPs, 1 (one) main jet, 4 TICs, ARA updated, Oscar mode 0439 Exmouth in attendance 0449 Middlemoor in attendance 0532 ARA – Cathedral Green completed 0533 Sector 1 crews investigating alarms in Ship Inn 0600 Wring Group Demolition in attendance, S40(1) FOIA 2000 armband 01, S40(1) FOIA 2000 (armband) 05 0620 Taunton 061 in attendance S40(1) FOIA 200 0633 60 S40(1) FOIA 2000 S40(1) FOIA 200 56 S40(1) FOIA 2000 0640 Press starting to arrive, being held away from fire ground by Police S40(1) 0646 Radio X (Exe) S40(1) FOIA 2000 Armband 58 0650 S40(1) FOIA 2000BBC Radio Armband 04 0653 S40(1) FOIA 2000 BBC TV Armband 10 0655 S40(1) FOIA 2000 Armband 54 0658 Relief requested for ICV and support crew for 1100 0658 S40(1) FOIA 2000 Tea on the Green Armband 08 0700 Paignton in attendance S40(1) FOIA 2000 0716 Further informative from Incidnet Commander monitoring still taking place in Sectors 1 & 3, damping down as required , 2 ALPs, 1 (one) main jet, 4 TICs, ARA updated, 90 Tonne crane from demolition company arrived on scene, media personnel arriving, crews in Oscar mode. 0731 S40(1) FOIA 2000 (Tea on the Green) escorted off cordon. 0742 Sector 3 hot spots found in doorway of hotel – crews applying water to damp down. S40(1) FOIA 2000 0745 CM took over book 0745 Service on scene S40(1) FOIA 2000 – S40(1) FOIA 2000 – 8 S40(1) FOIA 2000 - 9 0809 ARAs updated for fire sectors and Command Support area 0820 S40(1) FOIA 2000 , freelance photographer on scene S40(1) FOIA 2000 Armband 51 0821 AM Manning in attendance S40(1) FOIA 2000 0825 GM in attendance – press liaison S40(1) FOIA 2000 GM in attendance – assistant to AM Manning 0833 S40(1) FOIA 2000 in attendance, Supervisor with Wring Demolition S40(1) FOIA 2000 – Armband 52 0841 S40(1) FOIA 2000 – Express and Echo – S40(1) FOIA 2000 Armband 53 S40(1) FOIA 20 S40(1) FOIA 2000 0845 SM and GM in attendance 0850 Suspect smoke cloak activated in Ernst Jones Jewellers in Sector 3. Crews investigating.

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 0621: 28/11/16 Book No: 9 of

CM S40(1) FOIA 2000 S40(1) FOIA 200 1/11/16 OIC Nick Manning taken over from GM S40(1) FOIA 200 0900 Sector 3 – SM S40(1) F Sector 1 – SM 0911 Further informative from I/C Manning, monitoring still taking place in Sectors 1 & 3, damping down as required, 2 ALPs, 1 (one) main jet, 4 TICs in use. ARA updated, 90 Tonne crane from demolition company in use. Media personnel on scene, media desk established. Crews in Oscar mode 0912 57P2 and 13P2 in attendance 0931 AM Manning has informed H&S of Wring that fire service maintain the inner cordon (inside Harris fencing) and no contractor/other will be allowed into this area until the full handover responsibility has been done. 1000 Firefighters committed to Ship Inn to investigate alarm sounding. 1011 Handover form completed for inner cordon to Wring Demolition – see decision log 1015 01/11/16 Log Book 9 (page 2) Decision Wring Demolition allowed access to inner cordon following completion of handover form from S40(1) FOIA 2000 to S40(1) FOIA 2000 (SHEQ Co-ordinator) for demolition company. Handover form attached (no attachment) Reason Facilitate demolition Time & Date: 1015 01/11/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 CM Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 Signature:

1018 Inner cordon handed over to Wring Demolition – any fire service/other access to inner cordon through Wring Command Unit. 1024 Sidmouth crew mobilised direct to incident to take over from HVP crew as HPV crew are being used elsewhere on incident ground S40(1) FOIA 2000 1027 GM prohibits reinstating gas supply to occupiers of buildings adjacent to incident on Cathedral Yard. 1033 17 VEMA crew in attendance 1035 Access from Sector 1 to Sector 3 through Waterstones, now prohibited. S40(1) FOIA 2000 1051 to take over Sector 1 – now assigned to incident by Fire Control 1054 Urgent response from mechanic requested due to flat battery on ALP in 1101 S40(1) FOIA 2000 is mechanic attending, ETA 60 minutes, informed to attend High Street direct via Queen Street. 1110 Sector 3 ALP restarted and repositioned. 1119 Sector 3 fuel – ALP 50%; 59P1 pump – 100%; Sector 1 fuel – ALP 50% 1133 Sector 3 decision made to leave VEMA in Sector 3 in current position. VEMA is 20m from building 18m in height. However, it is not considered that the building in that area is likely to collapse as the building appears internal to S40(1) FO 12m from the 1/11/16 S40(1) FOIA 2000 – log began 1152 1154 V31C1 now control point for incident 1210 Control contacted by USAR crew as hydraulic oil required for High Volume Pump. 1215 Fuel bowser requested to attend this incident 1224 Fuel bowser attending from Head Quarters 1227 Sector 1 external survey carried out using aerial ladder platform (ALP) and analytical risk assessment updated. 1230 Due to time elapsed, a further informative from the Incident Commander requested by ICU 1239 ARA updated by Sectors 1 & 3 1244 A 12 hour weather report requested to Control 1253 S40(1) FOIA 2000 has requested to come to fire ground to remove some CAF supplies as it is needed elsewhere 1257 Bowser ETA is approximately 1 hour, however, should it become urgent there are 4 x 20 litre Gerry cans available at Danes Castle, however, should let Control know if we use 1311 Climate centre to come to collect cylinders left by renovations 1313 01/11/16 Log Book 9 (page 6) Decision Police requested to contact demolition company to take ownership of three gas cylinders, company will not do returns – Climate Centre Reason Cylinders remaining at fire ground provide obstruction and risk Time & Date: 1313 01/11/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals):

S40(1) FOIA 2000 Signature:

1320 Further informative from Incident Commander Manning, monitoring of incident still ongoing in Sectors 1 & 3, crews damping down as required, 2 ALPs in use as observation towers, 1 (one) main jet, 4 TICs in use. Contractor’s crane no longer being used. Responsibility for inner cordon now handed over to Wring Contractors, media personnel remain on scene, ARA reviewed and updated. Crews in Oscar mode. 1320 S40(1) FOIA 2000 is bringing 4 Gerry cans of fuel from Danes Castle to the incident. 1338 Representative from Climate Centre arrived to arrange collection of cylinders. 1350 Request made by S40(1) FOIA 2000 to gain access to jewellers, 12 Martins Lane, regrettably unable as it is within the inner cordon. S40(1) FOIA 200 1410 GM now Officer in Charge S40(1) FOIA 2000 1432 Further informative from Incident Commander steady progress being made, crews continuing to dampen down hot spots using the aerial platform, cylinders used by contractors have now been removed by accredited company. Arrangements made on scene for substantial refreshment for all present crew. Operations Commander role now stood down as no longer required. 2 ALPs, 4 TICs in use, HVP standing by, service mechanic now in attendance. ARA reviewed and updated. Relief strategy now being devised as reduction of appliances is planned with further information to follow. Crews in Oscar mode. 1448 Burger King staff informed that they would be able to use the building, however, the company has decided not to trade at this time. 1453 01/11/16 Log Book 9 (page 8) Decision S40(1) FOIA 200 Incident Commander deems that Burger King would be able to resume business, however, Burger King has decided not to trade Reason Time & Date: 1453 01/11/6 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 200 Incident Commander Signature:

1457 01/11/16 Log Book 9 Decision S40(1) FOIA 200 S40(1) FOIA 20 Incident Commander happy to release 20 containers of CAF concentrate for to remove 23 containers on scene Reason To aid supply of CAF concentrate to other areas in the Service Time & Date: 1457 01/11/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): Signature:

1457 S40(1) FOIA 2000 removing 20 containers of CAF from scene to supply elsewhere, 23 remain on incident. S40(1) FOIA 200 1519 GM now Incident Commander S40(1) FOIA 2000 1520 Further informative from I/C ALPs now being deployed to extinguish hot spots on first floor of Clarence Hotel. 1530 Gold Command has handed over all press relations to Exeter City Council 1531 01/11/16 Log Book 10 (page 2) Decision From media manager S40(1) FOIA 2000 will read: Fire Service will maintain a presence at this incident as we cannot confirm the fire is fully extinguished. We will work with demolition experts who are on site to ensure any hot spots are extinguished and we are satisfied the fire is fully out Reason Fire Service press liaison is now leaving the Fire Service Time & Date: 1531 01/11/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): Signature:

S40(1) FOIA 200 1549 GM now Incident Commander 1552 01/11/16 Log Book 10 Decision Relief crews arranged for 1700 to release Frome Crew Further 2 pump relief required for 1800 with no local stations being used 2 ALP crews required relief at 1800 with 1 (one) to attend fire ground and 1 (one) to Danes Castle to instigate a night routine between them. Stations not to be used for reliefs, stations 32, 45, 38, 59 Reason To keep local stations available should the incident worsen Time & Date: 1552 01/11/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): S40(1) FOIA 2000 GM Signature:

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: Book No: 10 of 15

S40(1) FOIA 2000 GM Signature:

Decision made by (if different from above role, surname, service no. in capitals): Signature:

1931 ALP reports all is quiet S40(1) FOIA 200 1945 Further informative from I/C steady progress being made, hydraulic platform continuing to carry out inspection and damping down every hour. Internal inspection of affected properties in Sector 3 using TIC. Sector ARAs reviewed and updated, crews in Oscar mode watch and brief. 2000 ALP surveying and applying fog spray to Royal Clarence Hotel 2011 Sector 3 confirms no change on TIC S40(1) FOIA 20 2045 GM observation and comment as below: TIC inspections changed to a frequency of 45 minutes as every inspection takes 20 minutes, from 2100 onwards (signature) 2045 S40(1) FOIA 2000 starts log S40(1) FOIA 200 2056 Further informative from I/C steady progress being (made), ALP continuing to carry out inspection and damping down every hour. Internal inspection of affected properties in Sector 3 using TIC. Sector ARA reviewed and updated. Crews in Oscar mode, watch and brief 2112 S40(1) FOIA 2000 – end log (signature) S40(1) FOIA 2000 commencing log (signature) 2114 Sector 1 confirms no change. 2120 2 pump relief requested for 2230 2154 Sector 3 confirms no change within the building, checked with 2212 Sector 3 reviewed and implementing ARA. Sector 1 confirms no change within their sector from aerial platform S40(1) FOIA 200 2221 Further informative from Incident Commander steady progress being made. Hydraulic platform continuing to carry out inspection and damping down. Internal inspection of affected properties in Sector 3 using TIC. ARA reviewed and updated. Crews in Oscar mode. 2250 Incident Command Unit for 0700 and 2 pump relief crews for 0430. 2254 S40(1) FOIA 2000 ends log (signature) 2300 TIC and VEMA assessments carried out. ARAs reviewed for both sectors.

S40(1) FOIA 2000 GM end log S40(1) FOIA 200 2330 Handover details to GM - Resources details as per ‘plan’ document - TIC assessment and recording to be undertaken every 45 minutes - VEMA assessment and water spray (5 minutes) on the hour every hour - Welfare tent and equipment tent set up - All equipment in Council compound with the exception of the ISU rod and HVP hose box - Operating with one sector commander overseeing safety officers in Sectors 1 & 3 - Relief crews (2) requested for 0430 - 1 CM requested to be on scene at 0700 - Site meeting between Exeter City Council, insurance company, Wring and multi agencies on site at 1030 with expectation that demolition could commence at 1200 - VEMA & HVP crews sorting their rotation - ARAs to be reviewed before the hour with message to Fire Control on the hour once VEMA in use

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: Book No: 11 of 15

0711 Informative S40(1) FOIA 200 2/11/16 From I/C – steady progress being made, hydraulic platform continuing to carry out hourly assessments and damping down. Internal inspections being made using TIC, ARAs revised. S40(1) FOIA 2000 IC now GM Ops Commander now SM S40(1) FOIA 2000 crews in Oscar mode. 0811 2 x electricians allowed access into ASK restaurant for maintenance by GM S40(1) FOIA 2000 2/11/16 If cordon is moved they will need to be contacted. (Sherwoods S40(1) FOIA 2000 Electrics) S40(1) FOIA 2000 and S40(1) FOIA 20000008

S40(1) FOIA 2000 0825 Fire exit to Santander was blocked. SM has moved boundary 6 2/11/16 meters to allow access. S40(1) FOIA 2000

S40(1) FOIA 2000 0915 Informative from IC steady progress being made, ALP continuing to 2/11/16 carry out hourly assessments and damping down, internal inspections being made using TIC, ARAs revised, crews in Oscar mode 0916 Sector 3 carried out inspection with TIC, nothing to report. ARAs updated and 2/11/16 reviewed. 0925 V32A1 crew relieved, relief crews ordered as follows: V41P1 at 1300, V52P1 2/11/16 at 1100, V33P1 relief from day crew when they arrive S40(1) FOIA 2000

0930 ALPs have been relieved by day manning V33P2 2/11/16 1003 A fuel review has been carried out, all vehicles and equipment are fuel 2/11/16 sufficient S40(1) FOIA 2000

S40(1) FOIA 2000 1012 Informative from IC steady progress being made. ALP continuing to 2/11/16 carry out hourly assessment and damping down. Internal inspections being S40(1) FOIA 2000 made using TIC. ARAs revised, crews in Oscar mode.

S40(1) FOIA 2000 1023 Keys have been received from Purity Boutique Spa. Contact name: S40(1) FOIA 2000 2/11/16 S40(1) FOIA 2000

1051 Request from S40(1) FOIA 2000 to remove welfare unit. Control informed and 2/11/16 are dealing with request (17 POD) (Fleet 6034) S40(1) FOIA 2000

S40(1) FOIA 200 S40(1) FOIA 2000 1055 Sector 1 command has handed from CM to WM 2/11/16 S40(1) FOIA 2000

S40(1) FOIA 2000 1115 Informative from IC 2/11/16 Same as above 1012 MC Steady progress being made, ALP continuing to S40(1) FOIA 2000 carry out hourly assessments and damping down. Internal inspections being made using TICs. ARAs revised, crews in Oscar mode. 1130 Bere Alston have been relieved by Tiverton 44 in Sector 3 2/11/16 S40(1) FOIA 2000

0140 IC has thoroughly checked main High Street shop buildings in all rooms. Now 3/11/16 proceeding to Sector 1 to access Waterstones building to carry out an inspection. In addition NORO also inspected at the same time 0205 Sector 1 ARA checked, no changes required 3/11/16 0240 Smoke spotted from remaining chimney at rear of Laura Ashley (Royal 3/11/16 Clarence); ALP and Sector 3 deployed to inspect further with TIC 0248 ALP confirmed chimney no longer smoking. TIC reading -6oC on the chimney 3/11/16 stack; Sector 3 still continuing to monitor 0400 Food retrieved from Tesco, unable to pay for this until 0700 when tills go live 3/11/16

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: Book No: 12 of 15

0508 V02C1 Command Point for incident 3/11/16 0510 Crew continues to search and check each sector, 2 TIC, ARA being monitored 3/11/16 and co. Crew in Oscar mode S40(1) FOIA 2000 OIC 0600 Chagford in attendance V23P1 3/11/16 0605 Crewkerne mobile home V77P1 3/11/16 S40(1) FOIA 2000 0605 WM in attendance 3/11/16 S40(1) FOIA 2 0606 GM mobile home 3/11/16 S40(1) FOIA 2000 0607 GM in attendance 3/11/16 S40(1) FOIA 2000 0620 WM is now Operations Commander 3/11/16 S40(1) FOIA 20 0622 GM now OIC 3/11/16 0622 Crew continue to check and search Sector; 2 TICs, ARA being monitored, 3/11/16 crews in Oscar mode. Informative sent. 0656 Ops Commander request 4 x 10,000 litre Dams 3/11/16 0700 Make up for 2 x bowsers 3/11/16 0715 2 x relief crews arrived for V32A1 3/11/16 0720 Hotspot search and check - ALP 3/11/16 0734 Contacted Council via Control regarding bins 3/11/16 0748 Informative sent, crews continuing to monitor, ARA reviewed, Oscar mode 3/11/16 0750 V17W3 in attendance 3/11/16 0759 ALP authorised to work on Martins Lane, removing roof tiles 3/11/16 0826 Structural Engineer on site 3/11/16 0827 Slates declared as safe 3/11/16 0831 ARA sign offs requested at Sector 1/Sector 3 3/11/16 0845 V61P2 in attendance 3/11/16 0845 V30P2 in attendance 3/11/16 0915 20 litres of petrol requested 3/11/16 0919 Relief GM and SM requested for 1130 3/11/16 0930 Conversation with Local Authority building surveyor. On his advice we are able to operate in the zone outside of Costa and Laura Ashley in the High Street. Full PPE and eye protection during demolition phase. Harris fencing

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 1645: 3/11/16 Book No: 6 of – running concurrently with Log Book 12

S40(1) FOIA 2000 1645 S40(1) FOIA 2000 , CM 3/11/16 Internal inspection Costa and Laura Ashley 1645 ARA updated 1705 All crews out 1745 S40(1) FOIA 2000 – internal inspection. Clear from building 1700 S40(1) FOI 1820 S40(1) FOIA 2000 and – internal inspection S40(1) FOIA 1850 Sector handed over to WM 1915 S40(1) FOIA 2000 internal inspection of building S40(1) FOIA 2020 S40(1) FOIA 2000 and WM internal inspection of building 2100 S40(1) FOIA 2000 internal inspection of buildings 2200 S40(1) FOIA 2000 internal inspection of buildings 2300 S40(1) FOIA 2000 internal inspection of building S40(1) FOIA 2 0010 CM S40(1) FOIA 2000 internal inspection of buildings, clear of building 0054 S40(1) FOIA 2 0135 CM S40(1) FOIA 2000 internal inspection of buildings, clear of building 0239 S40(1) FOIA 2000 S40(1) FOIA 2 S40(1) FOIA 2000 0330 WM CM – internal inspection of building S40(1) FOIA 2000 S40(1) FOIA 2 S40(1) FOIA 2000 1440 WM CM internal inspection of building carried out. No change, 0515 crew clear of building 0545 S40(1) FOIA 2000 arrives at Sector 3, handover with V28P2 0615 S40(1) FOIA 2000 internal inspection of building carried out with TIC.. No change, crews out at 0645 0815 S40(1) FOIA 2000 internal inspection carried out with TIC. 0815 crews clear of building 1000 S40(1) FOIA 2000 internal inspection carried out with TIC 1020 crews clear of building S40(1) FOIA 2000 1230 CM Sector 3 Commander S40(1) FOIA 2000 1300 S40(1) FOIA 2000 , CM internal inspection carried out with TIC 1330 crews clear of building 1450 ARA updated, informative message sent

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 0015: 4/11/16 Book No: 13 of 15

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 1145: 4/11/16 Book No: 14 of 15

4/11/16 S40(1) FOIA 2000 – senior officer on scene 1145 - Start of new log and details of AM brief to agree incident resourcing over weekend 1030 Incident brief for Duty AM - Incident in steady state - Demolition and structural engineers on site working on behalf of the Clarence Hotel - R/A and cordon managed by structural engineer, S40(1) FOIA 2000 - Crews controlling cordon in consultation withS40(1) FOIA 2000 - TIC reading being taken when demolition activity stops: 1000, 1300, 1700 - All TIC readings overnight and today cold - No asbestos risk - Primary hazards are: o collapse; o vehicle movement - Demolition activity will end at 1700 today until Monday morning - Second demolition crane will be in operation from inner cordon in Sector 3 from next week - No hot spots detected overnight - Discussion and agreement regarding resourcing based on Fire R/A - 2 pump relief at midday for 31 & 33; I (one) pump relief at 1800 - ALP to be maintained today and weekend o No demolition activity or aerial access o Structural hazard o No access to fire damaged buildings o Visual monitoring/TIC checks ) o Damping down ) utilising fire ALP - Hourly TIC monitoring from Sector 3 from pump crew - Maintain dams over weekend as precaution - ALP standby at Danes released o Not required at incident o Not required for degradation o If 2 ALP required can come over from next nearest station - Incident managed for FF activity at Level 1 - FDO – political ) Media ) During day Level 2 or 3 0800 – 1800 Agency liaison ) - Nominated POC 1800 – 0800 level 2 or 3 - Reviewed Saturday morning - Meeting at 1500 between: Fire Exeter Council Commerce – S40(1) FOIA 2000 Structural engineer – S40(1) FOIA 2000 To discuss and agree collaborative protocol for access to each premises within inner cordon over weekend High Street Martins Lane - Businesses wanting access for Money/safe access Security Stock - Asking different agencies and getting different responses

Briefing end S40(1) FOIA 200 1300 WM now Officer in charge of Incident S40(1) FOIA 2000 CM S40(1) FOIA 2000 ( in charge of Command Support Sector 3 crews entering building after receiving confirmation that demolition has ceased. Aerial photos being taken by F1/HSE from VEMA. Half hour period is available before demolition starts again 1330 Sector 3, crews withdrawn from building. TIC reading from Laura Ashley basement 8oC F1 has finished taking photos and ALP ceased operations at this time and F1 is going up in crane with authorised person VEMA crew relieved and replaced ARA in Sectors 1 and 3 reviewed and no change at this time 1337 Informative sent, ARA – no change, crews in Oscar mode 1342 Crane operators taking 15 minute break. HSE going up in VEMA to view scene 1357 VEMA ceased operations. South West Cranes commencing demolition 1401 South West Cranes reported DSFRS personnel in Sector 3 at 1400 looking out of window against risk assessment protocol. (All personnel should be clear of area when South West Cranes’ cage is off the floor) Investigation has been done and it can be neither confirmed nor denied. We have acknowledged the observation and reiterated to all sectors the risk assessment protocol 1450 Informative sent – see attached sheet (transcript follows) Attached sheet transcript “Informative at 1450 Primary hazards remain as vehicle movement of demolition contractor and building collapse Building surveyor has primacy for declaration of inner cordon and associated risk assessment No fire service activity during demolition crane operation Incident remains sectorised in Cathedral Green and High Street Multi agency meeting taking place at 1415 between Exeter City Council, building surveyor and Fire to agree protocol for cordon control over the weekend where businesses request access Crews in defensive (Delta) mode ARAs being reviewed 1628 Meeting at 1500 took place. A weekend risk assessment for cordon control was agreed. See attached site plan and premises visit protocol EDDC approved visitor list to be requested from Control at 1800. Demolition crews to cease works at 1700 for the rest of the weekend. No visitors after 1800. 3 security staff will be present. Regular Police foot patrols, also via CCTV S40(1) FOIA 2000 1643 Informative sent. GM has taken over from GM S40(1) FOIA 2000 ARA updated – no change. Crews in Delta mode S40(1) FOIA 2 1707 Demolition ceased. Crews doing visual inspection. Building Inspector –

1720 Sector 1 now closed. Security briefed to prevent any access by public to cordoned area. Anyone wishing to access Sector 1 is to go through Command Support. 1735 Control informed of VEMA defect. Main cage lamp inoperable. Mechanic will be despatched tonight. S40(1) FOIA 2000 1751 Informative from IC Crews continuing to monitor the scene using ALP and TIC. ARA revised with no change. Crews in Delta mode 1802 S40(1) FOIA 2000 Demolition supervisor, operations ceased S40(1) FOIA 2000 1913 Informative from IC crews continuing to monitor the scene using ALP and TIC. ARA revised with no change. Delta mode S40(1) FOIA 2000 2145 Informative from IC crews continuing to monitor the scene. ARA revised, no change, crews Delta mode. S40(1) FOIA 2000 0130 Informative from IC Crews continuing to monitor scene using ALP 5/11/16 and TIC. ARA reviewed, no change – crews in Delta mode. IC for incident is S40(1) FOIA 2000 now WM Command Support CM S40(1) FOIA 2000 S40(1) FOIA 2000 0415 Informative from IC crews continuing to monitor scene, ARA s 5/11/16 reviewed and no change. Crews in Delta mode S40(1) FOIA 2000 0545 Informative from IC crews continuing to monitor scene from ground 5/11/16 level and aerial ladder platform with TICs. Electricity isolated in the Real Cornish Pasty Company premises due to ingress of water. ARA reviewed, no change, crews in Delta mode 0820 Four staff from Real Cornish Pasty Company have been given permission by S40(1) FOIA 2000 5/11/16 GM to enter their premises under the supervision of DSFRS personnel to remove goods and are now on site S40(1) FOIA 2000 1000 Informative from IC crews continue to monitor scene from ground 5/11/16 level and ALP. TIC in use. ARA reviewed and no significant changes noted. S40(1) FOIA 2000 Crews in Delta mode. Incident Commander is now WM 1045 Via mobile phone WM S40(1) FOIA 2000 now OIC, Oscar mode, crews monitoring 5/11/16 using TIC and ALP S40(1) FOIA 2000

1425 All areas within inner cordon checked with TIC. No hot spots found, Oscar 5/11/16 mode S40(1) FOIA 2000 1510 Informative from IC crews monitoring scene from aerial appliance 5/11/16 using TIC in Delta mode. Incident now scaled down to 1 (one) pump and 1 S40(1) FOIA 2000 (one) ALP following discussion with GM 1743 25 Dawlish take over from Exmouth 5/11/16 S40(1) FOIA 200 1910 Informative from IC now IC. Crews monitoring using TIC from ground 5/11/16 floor level for hot spots. Crews in Delta mode 1921 S40(1) FOIA 2000 collecting keys for Burger King. S40(1) FOIA 2000 5/11/16 2030 Generator fault – engineer requested via Control – some oil was lost during 5/11/16 inspection S40(1) FOIA 2000

INCIDENT EVENT AND DECISION LOG

Address: Laura Ashley, Cathedral Yard, Exeter Incident No: 16294 Time & Date of Call: 0511: 28/10/16 Time & Date of log commenced: 2150: 5/11/16 Book No: 15 of 15

5/11/16 S40(1) FOIA 200 2150 WM now in charge of incident with whole time crew from Exmouth 6/11/16 0015 Search of properties carried out using TIC. No sign of heat or fire. Crews in defensive (Delta) mode. ARA reviewed with no change 0230 Further search carried out with TIC, no signs of heat or smoke. ARA no change, crews in Delta mode S40(1) FOIA 2000 S40(1) FOIA 2000 0300 now in attendance. CM in charge of this incident 0330 Search of properties carried out using TIC, no sign of heat or fire. ARA no change, crews in Delta mode 0500 Further search carried out using TIC, no signs of heat or fire, ARA now change, crews in Delta mode 0715 Further search carried out using TIC no signs of heat or smoke, ARA no change, crews in Delta mode S40(1) FOIA 2000 0950 Crews changed over V33P1 and ALP. WM now OIC, ARA reviewed 6/11/16 no change. S40(1) FOIA 1230 Crews changed over. V46P1 and V32A1. CM now OIC. ARA reviewed 6/11/16 no change S40(1) FOIA 2000 1330 Owner of Pokka Dot Shop shown around by GM for her to unset alarm 6/11/16 as it keeps activating through to Chubb 1340 All areas checked and no change recorded. ARA reviewed no change 6/11/16 1700 All areas checked and no change recorded. ARA reviewed, lighting added 6/11/16 1900 All areas re-checked and no change recorded. ARA reviewed no change, 6/11/16 VEMA crew change 2100 All areas re-checked and no change. ARA reviewed no change 6/11/16 2300 All areas re-checked and no change. ARA reviewed no change 6/11/16 0200 As above all OK 7/11/16 S40(1) FOIA 200 0315 Exmouth Whole Time crew now in attendance with WM OIC S40(1) FOIA 2000 0815 Sidmouth relief in attendance OIC. Plan of access areas given by Wrings 0900 Owners of Orvis and Elizabeth Anne meeting with site manager of Wrings to view shops in cordoned area 0940 07/11/16 Log Book 15 Decision 1 (One) pump to stay on fire ground with crew VEMA to stay on fire ground with crew to be called from Station 32 if required Reason Reduced activity means no immediate requirement for VEMA crew on site, but with continuing demolition work requirement remains for regular re-inspection of site Time & Date: 0940 07/11/16 Entry made by (role, surname, service no. in capitals: S40(1) FOIA 2000 Signature:

Decision made by (if different from above role, surname, service no. in capitals): GM S40(1) FOIA 2000 Signature:

1010 S40(1) FOIA 2000 of Purity Boutique with S40(1) FOIA 2000 of insurance company escorted on to site S40(1) FOIA 2000 escorted on to site to Tea on the Green café S40(1) FOIA 2000

1021 S40(1) FOIA 2000 has made contact withS40(1) FOIA 2000 to arrive on scene at 1500 to take over site. 1022 All area rechecked and no change recorded. ARA no change 1033 S40(1) FOIA 2000 and S40(1) FOIA 2000 escorted off site