GSP-1700 Customer Care To call customer care, dial “*611” and press from your Direct Internet 1. Check that the phone is on. GSP-1700 satellite phone, 1.877.452.5782 from any touch tone Data Access 2. Connect the data cable to the phone and computer. After software QUICK REFERENCE GUIDE phone or visit Globalstar.com. is installed, the computer will automatically configure the data drivers. To reach Customer Care while outside of North America, please 3. Change dialing properties to the number that you are connecting to. Always Check Located to the left of the battery indicator on phone display, the dial 985.327.7500. “ ” Icon level of bars in the “ ” icon indicates signal strength. Menu ‘9’ Displays your GSP-1700 phone number. Directory Dial “1” + area code + 75 cents per call + Always Check To make a call, either the home service “ ” icon or the roaming Assistance + press . applicable airtime charges. Voicemail Dial “*86” from your phone. Press “ ”. service “ ” icon must be steady and visible. 555-1212 “ ” Icon Call your number from any touch tone phone or from your GSP-1700 satellite phone. Making Calls Emergency Dial “9-1-1” and press . No charge (Calls routed Always rotate and extend the antenna fully and keep it Press “5” when you hear the greeting. Always rotate and pointing straight up to the sky before dialing and while talking. Number/S.O.S. to third party emergency extend the antenna service provider). Call Forwarding Unconditional Call Forward fully and keep it To activate: Press “*72” + forwarding #, and “ ”. pointing straight Toll Free Dial 1-800 # Series. Standard airtime charges To deactivate: Press “*720” and “ ”. up to the sky before Correct Incorrect Numbers apply (Calls subject to dialing and regional area code routing). No Answer Call Forward while talking. Before making a call ensure: To activate: Press “*92” + forwarding #, and “ ”. You are outdoors. Airtime Includes all inbound and outbound calls other than calls to To deactivate: Press “*920” and “ ”. You have a clear view of the sky. Globalstar Customer Care and 9-1-1.

Your satellite antenna is pointing straight up Busy Call Forward to the sky. Save Phone Enter phone number. Press “ ” save. To activate: Press “*90” + forwarding #, and “ ”. Book Entry Enter name and locations. Press “ ” ok. To deactivate: Press “*900” and “ ”. Check signal strength indicator on phone display. The “ ” icon is visible. Find Phone Press “ ” book. Press “ ” find. Obtaining Your Your Globalstar phone can broadcast your latitude and longitude Book Entry Press “1”, “2” or “3”. Enter numbers or letters. GPS Coordinates with an accuracy within 1/4 mile of GPS-based coordinates when Turn on Please set your phone to “chirp” when you enter and exit service Press “ ” find. needing 911 emergency response without having a GPS device. Service Alert areas. The default setting is OFF. To change, press the “ ” Simply make a call, then press “ ” Key, then “4”, then key, then “7”, then “3”, then “3” again, then toggle to ON using Receiving Calls Check that the phone is on and that either the home service “3”, then press “ ” key. Your approximate location will be the volume button. “ ” icon or the roaming service “ ” icon is visible. broadcast on the screen which you can read to first responders while on a 911 call. For Calls Within Dial “1” + area code + number + . (No long distance Ensure:

North America charges apply for calls placed in USA and Canada). Check that the ringer is loud enough. If you are on a call and it drops, don’t worry. Globalstar satellites What if My Rotate and fully extend the antenna. are constantly orbiting the earth right above you. That means Call Drops? For International Dial “0” and hold until “+” appears You are outdoors. if one passed out of sight and dropped your call, another one is

Calls From Within + country code + area code + number. You have a clear view of the sky. right behid it. Simply make sure your antenna is fully extended

USA & CAN (Long Distance Charges May Apply) Your satellite antenna is pointing straight and pointed straight up to the sky and redial. up to the sky. For All Calls Dial “0” and hold until “+” appears While Outside + country code + area code + number. Check signal strength indicator on the phone display and service availability (the“ ” icon is visible). Your Home Zone (Roaming Charges May Apply) GSP-1700 2. Legend 3. Playback Controls QUICK REFERENCE GUIDE Power Keys Additional Play Control Controls that can be used while listening to a 1. Voicemail Access & Setup Controls that are Rewind 8 seconds message. Some controls are available while frequently available back 1 recording messages. To set-up GSP-1700 voicemail depending on the Rewind Pause/Restart Forward Call your number from any touchtone phone process: Rewind to start of message 1 1 Position 1 2 3 Dial 5 when you hear the greeting HELP 0 Fast forward 8 Rewind Pause/Restart Forward 4 5 6 Follow the prompts Finish/Skip # seconds forward 3 Speed 7 8 9 To access your voicemail from your GSP-1700 Cancel/Exit to Fast forward to phone dial * 8 6 previous menu * end of message 3 3 Rewind Pause/Restart Forward Power Keys * 0 #

4. Retrieve Messages 5. Send Message 6. Personal Options

Replay message 1 Delivery option 1 Notification 1 Envelope information 5 Replays message 2 General option 2 Erase message 7 Re-record message 3 Greeting 3 Save message 9 Continue recording message 4 Language profile 4 Voicemail help 0 Voicemail help 0 Voicemail help 0 Skip message # Finish/complete # Cancel/exit the system # EXIT sub-process * Recording canceled/exit * Cancel/exit to previous menu *