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SOP 202 Iridium Satellite Phone Provisioning
Standard Operating Procedure Updated: Apr 27, 2017 DOCUMENT NUMBER: SOP202 TITLE: Iridium Satellite Phone Provisioning PURPOSE: This document describes the provisioning and testing of Iridium Satellite phones. It is intended for all Greenland and Alaska field site personnel. BACKGROUND: A satellite telephone, satellite phone, or satphone is a type of mobile phone that connects to orbiting satellites instead of terrestrial cell sites. They provide similar functionality to terrestrial mobile telephones; voice, short messaging service and low-bandwidth internet access are supported through most systems. Depending on the architecture of a particular system, coverage may include the entire Earth or only specific regions. DETAILS: Components Required for Testing • Activated sim chips with phone number labels from IT&C staff • Preconditioned and charged batteries • External iridium egg antenna deployed outside in order to receive satellite signal inside the building • Updated Iridium phone number cheat sheet and Quick use guide Iridium Satellite Phone Testing Procedures • Insert activated SIM chip into satphone • Insert a preconditioned and charged battery into the satphone.. • Place battery cover on the satphone • Connect the satphone being tested to the external iridium egg antenna using a stubby antenna connector • Turn on the satphone and allow the registration process to complete Page 1 of 3 Standard Operating Procedure Updated: Apr 27, 2017 • Make a phone call using the satphone to a known number (ie your cellphone number, land line or a known working Iridium phone) • Make a phone call using your cellphone number, land line or a known working Iridium phone to the satphone being tested. • Adjust the iridium phone audio speaker to highest volume • Set the iridium phone to Ringer only and adjust the ringer to the highest volume • Turn call Forwarding off • Per each phone, adhere the phone number label to the front of the Iridium phone • If above test passed, continue onto next section. -
Isatphone User Guide
IsatPhone User guide The mobile satellite company™ Welcome IsatPhone is Inmarsat’s new mobile satellite phone service, providing a simple, highly affordable way of staying in touch. IsatPhone offers: • Lightweight, pocket-sized handset. • Rugged design. • Dual mode satellite/GSM 900 mobile phone. • Easy to use, icon-driven menu. • Full range of accessories. This user guide explains in detail how to set up, connect, personalise, and use your phone. 2 Welcome Contents Before you start 05 Package contents 05 Subscriptions and SIM cards 05 Connecting to the Inmarsat satellite/GSM 06 About this guide 06 Further details and support 06 Setting up your IsatPhone 07 Installing the SIM card 07 Installing the battery 09 Installing the antenna 12 Turning the phone on and off 14 Connecting to the network 15 Connecting to the satellite 15 Viewing satellite indicators 19 Positioning the antenna 20 Selecting or checking the channel number 23 Search options 24 Making and receiving calls 25 Making a call 25 Receiving a call 27 Navigating the menu system 27 Menu mode 28 Menu keys 28 Initial phone settings 29 Master reset 29 Locking and unlocking your phone 29 Setting phone numbers 30 Displaying phone numbers 30 Setting satellite antenna pointing 31 Personalising your phone 32 Setting time and date 32 Setting the alarm 33 Selecting ring type 34 Composing your own melody 34 Changing the earpiece volume 36 Setting handsfree volume 36 Changing the greeting text 36 Setting the minute minder 37 Changing the display backlight 37 Setting the ring signal level 38 -
Handover Parameters Optimisation Techniques in 5G Networks
sensors Article Handover Parameters Optimisation Techniques in 5G Networks Wasan Kadhim Saad 1,2,*, Ibraheem Shayea 2, Bashar J. Hamza 1, Hafizal Mohamad 3, Yousef Ibrahim Daradkeh 4 and Waheb A. Jabbar 5,6 1 Engineering Technical College-Najaf, Al-Furat Al-Awsat Technical University (ATU), Najaf 31001, Iraq; [email protected] 2 Electronics and Communication Engineering Department, Faculty of Electrical and Electronics Engineering, Istanbul Technical University (ITU), Istanbul 34467, Turkey; [email protected] 3 Faculty of Engineering and Built Environment, Universiti Sains Islam Malaysia, Bandar Baru Nilai, Nilai 71800, Malaysia; hafi[email protected] 4 Department of Computer Engineering and Networks, College of Engineering at Wadi Addawasir, Prince Sattam Bin Abdulaziz University, Al Kharj 11991, Saudi Arabia; [email protected] 5 Faculty of Electrical & Electronics Engineering Technology, Universiti Malaysia Pahang, Pekan 26600, Malaysia; [email protected] 6 Center for Software Development & Integrated Computing, Universiti Malaysia Pahang, Gambang 26300, Malaysia * Correspondence: [email protected] Abstract: The massive growth of mobile users will spread to significant numbers of small cells for the Fifth Generation (5G) mobile network, which will overlap the fourth generation (4G) network. A tremendous increase in handover (HO) scenarios and HO rates will occur. Ensuring stable and reliable connection through the mobility of user equipment (UE) will become a major problem in future mobile networks. This problem will be magnified with the use of suboptimal handover control parameter (HCP) settings, which can be configured manually or automatically. Therefore, Citation: Saad, W.K.; Shayea, I.; the aim of this study is to investigate the impact of different HCP settings on the performance Hamza, B.J.; Mohamad, H.; of 5G network. -
What Is the Impact of Mobile Telephony on Economic Growth?
What is the impact of mobile telephony on economic growth? A Report for the GSM Association November 2012 Contents Foreword 1 The impact of mobile telephony on economic growth: key findings 2 What is the impact of mobile telephony on economic growth? 3 Appendix A 3G penetration and economic growth 11 Appendix B Mobile data usage and economic growth 16 Appendix C Mobile telephony and productivity in developing markets 20 Important Notice from Deloitte This report (the “Report”) has been prepared by Deloitte LLP (“Deloitte”) for the GSM Association (‘GSMA’) in accordance with the contract with them dated July 1st 2011 plus two change orders dated October 3rd 2011 and March 26th 2012 (“the Contract”) and on the basis of the scope and limitations set out below. The Report has been prepared solely for the purposes of assessing the impact of mobile services on GDP growth and productivity, as set out in the Contract. It should not be used for any other purpose or in any other context, and Deloitte accepts no responsibility for its use in either regard. The Report is provided exclusively for the GSMA’s use under the terms of the Contract. No party other than the GSMA is entitled to rely on the Report for any purpose whatsoever and Deloitte accepts no responsibility or liability or duty of care to any party other than the GSMA in respect of the Report or any of its contents. As set out in the Contract, the scope of our work has been limited by the time, information and explanations made available to us. -
Resolving Missed Calls: the Key to Transforming Customer Service
Page | 1 RESOLVING MISSED CALLS: THE KEY TO TRANSFORMING CUSTOMER SERVICE COPYRIGHT © TOLLRING 2017 RESOLVING MISSED CALLS | THE KEY TO TRANSFORMING CUSTOMER SERVICE Page | 2 RESOLVING MISSED CALLS THE KEY TO TRANSFORMING CUSTOMER SERVICE Companies invest large sums in Customer Experience Management (CEM) and enabling technologies but in many cases fail to satisfy customers. Despite the sophistication they do not ‘know’ the customer and any inflated claims about customer care are immediately punctured by the simplest and most ubiquitous business experience – the telephone call. This eBook will explore the new landscape of customer behaviour on the telephone and highlight challenges for retailers, supply chain companies and professional services in the age of digital emancipation. It will touch upon common customer engagement mistakes that cause disproportionate damage to sales and customer loyalty. It will look at lessons learned from internet and mobile telephony and introduce guiding principles for enhancing every telephone touch point. This eBook will also discuss simple low cost solutions that reliably enhance customer experience. The principles apply to any size of business whether small, medium or large, multi-site organisations, public or private sector. If the purpose is to make better use of the telephone, the goal is to secure the friendship of agnostic and first time callers and to improve relationships with existing customers. The right approach to call management can achieve this at a fraction of the cost of a CEM solution. COPYRIGHT © TOLLRING 2017 RESOLVING MISSED CALLS | THE KEY TO TRANSFORMING CUSTOMER SERVICE Page | 3 DIGITAL CUSTOMER - DIGITAL VALUES Digital communications including social media put the customer in control of the purchase rather than the company and this makes it difficult to manage business or consumer sales 1 According to The Economist advertisers face an uphill struggle as they contend with growing ‘scepticism and sophistication’. -
GSP-1600 “ Send ” Routed to Third Party 1
Emergency NumberPress “911”and press No charge (Calls Direct Dial-up Data Access (phone software version 5.2 or higher) GSP-1600 “ Send ” routed to third party 1. Check that the phone is on and in satellite mode emergency service 2. Connect the data cable to the phone and computer Quick Reference Guide provider) 3. Make sure you have configured your computer for satellite data 4. Change dialing properties to the number that you are connecting to www.globalstar.ca Toll Free Numbers Dial 1-800 # Series Standard airtime 5. Dial phone number from your computer charges apply (Calls subject to Press “Info” Button Displays your Globalstar satellite phone number Always Check Located below the battery meter indicator on regional area code Voice Mail • Call your Globalstar number from any touch tone “ ” Icon phone display. The “”verifies that your routing) (For Satellite Calls) Globalstar satellite phone is ready to make phone or from your Satellite phone outgoing calls. Airtime Includes all inbound and all outbound calls other • Press “ 1 ” when you hear the greeting than *611 (Globalstar Customer Care) and *911 • Enter personal password (temporary password is 12345) Making Calls Fully rotate the antenna so it is completely (Emergency Services Provider) extended. Call Forwarding Unconditional Call Forward Save Phone Book Enter phone number. Press “ ” save. To activate: Press “ * 7 2 ” + forwarding #, In Globalstar satellite mode, ensure: Entry Enter name and locations. Press “ ” ok. and “ Send ” • You are outdoors To deactivate: Press “ *720”and “ Send ” • You have a clear view of the sky Find Phone Book Press “ ” book. Press “ ” find. • Your satellite antenna is pointing straight up to Entry Press “ 1 ” , “ 2 ” or “ 3 ”. -
Space Weapons Earth Wars
CHILDREN AND FAMILIES The RAND Corporation is a nonprofit institution that EDUCATION AND THE ARTS helps improve policy and decisionmaking through ENERGY AND ENVIRONMENT research and analysis. HEALTH AND HEALTH CARE This electronic document was made available from INFRASTRUCTURE AND www.rand.org as a public service of the RAND TRANSPORTATION Corporation. INTERNATIONAL AFFAIRS LAW AND BUSINESS NATIONAL SECURITY Skip all front matter: Jump to Page 16 POPULATION AND AGING PUBLIC SAFETY SCIENCE AND TECHNOLOGY Support RAND Purchase this document TERRORISM AND HOMELAND SECURITY Browse Reports & Bookstore Make a charitable contribution For More Information Visit RAND at www.rand.org Explore RAND Project AIR FORCE View document details Limited Electronic Distribution Rights This document and trademark(s) contained herein are protected by law as indicated in a notice appearing later in this work. This electronic representation of RAND intellectual property is provided for non-commercial use only. Unauthorized posting of RAND electronic documents to a non-RAND website is prohibited. RAND electronic documents are protected under copyright law. Permission is required from RAND to reproduce, or reuse in another form, any of our research documents for commercial use. For information on reprint and linking permissions, please see RAND Permissions. The monograph/report was a product of the RAND Corporation from 1993 to 2003. RAND monograph/reports presented major research findings that addressed the challenges facing the public and private sectors. They included executive summaries, technical documentation, and synthesis pieces. SpaceSpace WeaponsWeapons EarthEarth WarsWars Bob Preston | Dana J. Johnson | Sean J.A. Edwards Michael Miller | Calvin Shipbaugh Project AIR FORCE R Prepared for the United States Air Force Approved for public release; distribution unlimited The research reported here was sponsored by the United States Air Force under Contract F49642-01-C-0003. -
Inmarsat Isatphone 2 Quick Start Guide
inmarsat.com/isatphone Programmable assistance button Signal strength Ear piece Product name Ambient light sensor Network LED tracking indicator LED status indicator Local time Handsfree rest Battery Alarm active Tracking button New voicemail Unread message Volume up key Volume down key Active profile Status bar Screen Right selection key Information shortcut Navigation keys Left selection label Left selection key Right selection label Call button Centre selection key End button Handsfree rest Keypad Microphone Micro USB port USB/audio protective cover 2.5mm audio connector Strap attachment point LED status indicators Insert the SIM card Charge the battery • If the battery is in place, lift it out. Connect the charger to a power source and the micro • Slide the catch down on the SIM holder USB connector to the port at the base of the phone. and flip it outwards. • Make sure the angled corner of your SIM card is on your left and slide it into the holder. • Flip the holder back into place and slide the catch back up. • Insert the battery. Switch on Hold down the red key until the screen lights up. The first time you use your phone, use the navigation keys to select your language and set the time zone. To switch off, hold down the red key until the screen shuts down. Connect to the satellite Stand outside in a place where there are no obstacles between you and the sky. Fully deploy the handset antenna and point it upwards. To register to the Inmarsat network, your handset must acquire a GPS fix and simultaneously find the Inmarsat network. -
Satellite Phone Store Presentation
SATELLITE PHONE STORE Voice, messaging and internet data anywhere on the globe SATELLITE BROADBAND SOLUTIONS GLOBAL XPRESS SYSTEMS The GX system has been designed to support global coverage and enable global mobility. The system includes the space segment and ground segment to provide complete GEO-visible earth connectivity. GX 5075 Fly-Away VSAT GX 3075 Fly-Away VSAT • Automatic antenna pointing system • Manual pointing Antenna System • High Speed portable satellite internet • High Speed portable satellite internet • Deploy anywhere in the world • Deploy anywhere in the world • Fly-Away Transport in 2 pelican boxes • Fly-Away Transport in 2 pelican boxes • Speed up to 8Mbps up / 4Mbps down • Speed up to 8Mbps up / 4Mbps down Operating in the resilient Ka-band, while integrating seamlessly with our proven L-band network, Global Xpress allows customers across aviation, maritime, enterprise and government sectors to have reliable and assured access to high-throughput communications. GLOBAL XPRESS SYSTEMS GLOBAL XPRESS AND FLEET XPRESS COVERAGE Kymeta KyWay™ Kymeta KyWay™ u7 Ku-band satellite terminals address the need for lightweight, low-profile, and high-throughput communication systems that out perform any mechanical system fixed and on-the-move making connecting nearly any vehicle, vessel, or fixed platform easier and more reliable than ever before. Kymeta KYWAY U7 8W / 16W Kymeta KyWay™ Go • Capable of transmitting • Fastest and easiest to deploy high and receiving data while speed satellite terminal on the on the move market "plug -
Prospects for Improving Competition in Mobile Roaming
WIK Wissenschaftliches Institut für Kommunikationsdienste GmbH Prospects for improving competition in mobile roaming Ulrich Stumpf Paper prepared for the 29th TPRC 2001, 27 - 29 October 2001, Alexandria, Va. Prospects for improving competition in mobile roaming I Contents Abstract II 1 Introduction 1 2 Basics of international roaming 2 3 Supply-side of wholesale roaming markets 7 3.1 Small number of suppliers and high market concentration 8 3.2 Spectrum scarcity and second-mover disadvantages 9 3.3 Imperfect substitutes to wholesale roaming 12 3.4 Transparency of competitors’ IOTs 13 4 Demand-side of wholesale roaming markets 13 4.1 Lack of competitive pressure in downstream retail roaming markets 14 4.2 Customer ignorance, insufficient control over network selection, and demand externalities 17 5 Conclusions and implications for application of non-discrimination rules 21 References 23 Prospects for improving competition in mobile roaming II Abstract The ability to make international roaming calls is of increasing importance to customers. However, there are various complaints that prices of retail roaming are intransparent, rigid and at levels that are unrelated to the cost of carriage. The focus if the paper is on wholesale roaming, which is the prime determinant of retail roaming prices. The paper analyses the structural conditions of wholesale roaming markets that have impaired incentives to competition, namely (1) high combined market share of the two leading operators combined with second mover disadvantages, and (2) demand externalities associated with customer ignorance and lack of control over network selection. The paper argues that a number of developments are under way that are likely to modify this situation in the future. -
Guide to Improving Mobile Signal
IMPROVING MOBILE SIGNAL Introduction The purpose of this guide is to educate consumers on ways to improve their mobile signal and also find the causes of their poor signal. One of the biggest complaints mobile users make is having poor signal. Not being able to make a call, missing calls and having slow internet speeds is often very frustrating. For businesses not being able to receive calls can mean revenue loss and upset customers. Never fear there is a solution to improving your signal and within this guide I will explain the many ways you can improve your signal and stay connected. Page 1 ‐ www.mobilenetworkguide.com.au Contents Introduction 1 Contents 2 Mobile Phone Networks How Do They Work 3 Base Station Types 3 Cell Coverage 4 Mobile Black Spots 4 How Signal Effects Calls, SMS and Data 4 Lower Mobile Frequencies Offer the Best Range 5 Causes of Poor Mobile Reception Distance from the Tower 6 Physical Obstructions 6 Building Structures 6 Interference 7 Network Issues 7 Network Congestion 7 Coverage Checkers 7 How to Locate a Mobile Base Station 8 How to Measure Mobile Signal Signal Bars 9 Exact Readings 10 Field Test, Service & Engineering Modes 11 Apps That Measure Signal Strength 12 Solutions to Improve Mobile Signal Antennas 13 Passive Repeater 14 Smart Repeater 15 Femtocell 15 Changing Mobile Providers 16 Purchase a New Mobile Device 16 Contact Your Mobile Provider 16 Carrier Solutions 17 Further Information 17 Page 2 ‐ www.mobilenetworkguide.com.au Mobile Phone Networks How Do They Work? A mobile phone network or cellular phone network as it is also known, is made up of a large number of signal areas called cells. -
The Basic Guide to Cell Phone Signal
The Basic Guide to Cell Phone Signal THE BASIC GUIDE TO Cell Phone Signal wilsonpro.com 1 The Basic Guide to Cell Phone Signal Table of Contents Introduction............................................................................................................3 How is cell signal measured?............................................................................4 Using Field Test Mode.........................................................................................5 What blocks cell signal?......................................................................................9 How can cell signal be improved?...................................................................10 How do cell phone signal boosters work?.....................................................11 Active vs. Passive Distributed Antenna Systems (DAS).............................12 Conducting a site survey...................................................................................13 Choosing the right antenna..............................................................................14 Benefits of cell signal boosters over Wi-Fi...................................................14 Carriers endorsing passive DAS.....................................................................15 Boosting cell signal where you need it.........................................................16 2 The Basic Guide to Cell Phone Signal More than 95 percent of the Cell phone signal is what connects one user to population owns a cell phone another across networks.