SOP 202 Iridium Satellite Phone Provisioning

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Standard Operating Procedure

Updated: Apr 27, 2017

DOCUMENT NUMBER: SOP202 TITLE: Iridium Satellite Phone Provisioning PURPOSE:

This document describes the provisioning and testing of Iridium Satellite phones. It is intended for all Greenland and Alaska field site personnel.

BACKGROUND:

A satellite telephone, satellite phone, or satphone is a type of mobile phone that connects to

orbiting satellites instead of terrestrial cell sites. They provide similar functionality to terrestrial mobile telephones; voice, short messaging service and low-bandwidth internet access are supported through most systems. Depending on the architecture of a particular system, coverage may include the entire Earth or only specific regions.

DETAILS: Components Required for Testing

•••

Activated sim chips with phone number labels from IT&C staff Preconditioned and charged batteries External iridium egg antenna deployed outside in order to receive satellite signal inside the building

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Updated Iridium phone number cheat sheet and Quick use guide

Iridium Satellite Phone Testing Procedures

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Insert activated SIM chip into satphone Insert a preconditioned and charged battery into the satphone.. Place battery cover on the satphone

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Connect the satphone being tested to the external iridium egg antenna using a stubby antenna connector

Turn on the satphone and allow the registration process to complete

Page 1 of 3

Standard Operating Procedure

Updated: Apr 27, 2017

••

Make a phone call using the satphone to a known number (ie your cellphone number, land line or a known working Iridium phone)

Make a phone call using your cellphone number, land line or a known working Iridium phone to the satphone being tested.

•••••

Adjust the iridium phone audio speaker to highest volume Set the iridium phone to Ringer only and adjust the ringer to the highest volume Turn call Forwarding off

Per each phone, adhere the phone number label to the front of the Iridium phone If above test passed, continue onto next section. If test failed, replace failed component and start test procedures over

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If unit cannot pass the tests even after replacing failed components, then return unit to IT&C staff.

Items Included in Iridium Satellite Phone Kit

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1 Hard Case 1 Sea to Summit waterproof bag

••••••••

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1 satphone 1 phone case 1 set: manual, Quick use guide, Iridium quick phone list 1 telescoping antenna 1 magnetic hockey puck antenna 1 stubby antenna adapter 1 Iridium phone sim chip 2 batteries

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1 AC charger 1 12v charger

Instructions

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Affix a tag through the case lock loops and write the assigned phone number onto the tag.

••

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If assigning to a group, write the group name on the tag.

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NOTE: Kit MUST be issued to groups as kitted with all accessories listed above.
No Exceptions

Page 2 of 3

Standard Operating Procedure

Updated: Apr 27, 2017

Optional Items

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1 Serial to USB

Page 3 of 3

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