Standard Operating Procedure Updated: Apr 27, 2017 DOCUMENT NUMBER: SOP202 TITLE: Iridium Satellite Phone Provisioning PURPOSE: This document describes the provisioning and testing of Iridium Satellite phones. It is intended for all Greenland and Alaska field site personnel. BACKGROUND: A satellite telephone, satellite phone, or satphone is a type of mobile phone that connects to orbiting satellites instead of terrestrial cell sites. They provide similar functionality to terrestrial mobile telephones; voice, short messaging service and low-bandwidth internet access are supported through most systems. Depending on the architecture of a particular system, coverage may include the entire Earth or only specific regions. DETAILS: Components Required for Testing • Activated sim chips with phone number labels from IT&C staff • Preconditioned and charged batteries • External iridium egg antenna deployed outside in order to receive satellite signal inside the building • Updated Iridium phone number cheat sheet and Quick use guide Iridium Satellite Phone Testing Procedures • Insert activated SIM chip into satphone • Insert a preconditioned and charged battery into the satphone.. • Place battery cover on the satphone • Connect the satphone being tested to the external iridium egg antenna using a stubby antenna connector • Turn on the satphone and allow the registration process to complete Page 1 of 3 Standard Operating Procedure Updated: Apr 27, 2017 • Make a phone call using the satphone to a known number (ie your cellphone number, land line or a known working Iridium phone) • Make a phone call using your cellphone number, land line or a known working Iridium phone to the satphone being tested. • Adjust the iridium phone audio speaker to highest volume • Set the iridium phone to Ringer only and adjust the ringer to the highest volume • Turn call Forwarding off • Per each phone, adhere the phone number label to the front of the Iridium phone • If above test passed, continue onto next section. If test failed, replace failed component and start test procedures over • If unit cannot pass the tests even after replacing failed components, then return unit to IT&C staff. Items Included in Iridium Satellite Phone Kit • ● 1 Hard Case • ● 1 Sea to Summit waterproof bag • ● 1 satphone • ● 1 phone case • ● 1 set: manual, Quick use guide, Iridium quick phone list • ● 1 telescoping antenna • ● 1 magnetic hockey puck antenna • ● 1 stubby antenna adapter • ● 1 Iridium phone sim chip • ● 2 batteries • ● 1 AC charger • ● 1 12v charger Instructions • • Affix a tag through the case lock loops and write the assigned phone number onto the tag. • • If assigning to a group, write the group name on the tag. • • NOTE: Kit MUST be issued to groups as kitted with all accessories listed above. No Exceptions Page 2 of 3 Standard Operating Procedure Updated: Apr 27, 2017 Optional Items • ● 1 Serial to USB Page 3 of 3 .