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Third-Party Access Third-party Access Value-added Service > Smart Speaker > Third Access Version: 20200121 Online Version Third-party Access Contents Contents 1 Service Introduction 1 2 Service Subscription Process 2 2.1 Step 1: Logging In to the Tuya Smart Platform ............. 2 2.2 Step 2: Opening the Value-added Service Page ............. 2 2.3 Step 3: Selecting the Required Service ................. 3 2.4 Step 4: Entering Purchase Information ................. 7 2.5 Step 5: Waiting for Service Approval .................. 9 3 FAQs 11 3.1 Can Sold Products Use a Third-party Access Service that I Enabled after Mass Production? ............................ 11 3.2 How Do I Check Functions and Languages that a Third-party Voice As- sistant or Platform Supports? ...................... 11 3.3 Why Do I Need to Provide the Product Model, Brand, and Purchase Link to Enable the AliGenie Access Service? ................. 12 3.4 Can I Enable a Third-party Access Service without Sending Samples? . 12 4 13 i Third-party Access 1 SERVICE INTRODUCTION 1 Service Introduction Tuya connects your smart devices to ten mainstream voice assistants in and outside China for users to control your smart devices with voice commands. Supported third-party voice assistants and platforms include: In China: Tmall Genie, Rokid, Xiaodu, Xiaowei, Tencent Jingle, DingDong, and Xiaoai Outside China: Alexa Echo, Google Home, and Yandex Alice 1 / 13 Third-party Access2SERVICE SUBSCRIPTION PROCESS 2 Service Subscription Process 2.1 Step 1: Logging In to the Tuya Smart Platform Open the Tuya Smart platform login page https://auth.tuya.com. If you have an account, log in with the account. If you do not have an account, click Sign Up to register for an account and then log in. Figure 1: 英文登陆.png 2.2 Step 2: Opening the Value-added Service Page Click Value-added Service on the top of the homepage to open the Value-added Service page. 2 / 13 Third-party Access2SERVICE SUBSCRIPTION PROCESS Figure 2: 英文 iot 增值服务入口.png Figure 3: 英文增值服务首页.png 2.3 Step 3: Selecting the Required Service Click Smart Speaker from the service categories at the top. 3 / 13 Third-party Access2SERVICE SUBSCRIPTION PROCESS Figure 4: image.png The Amazon Alexa Access service is used as an example. Locate the Amazon Alexa Access service, and click Subscribe to open the Create Service Order page. 4 / 13 Third-party Access2SERVICE SUBSCRIPTION PROCESS Figure 5: image.png Alternatively, click More or the Service cover picture to view the service details and then click Subscribe to subscribe to the service. 5 / 13 Third-party Access2SERVICE SUBSCRIPTION PROCESS Figure 6: image.png 6 / 13 Third-party Access2SERVICE SUBSCRIPTION PROCESS Figure 7: image.png 2.4 Step 4: Entering Purchase Information Select one or more products (PIDs) for which to enable the Amazon Alexa Access service. (Typically, about 100 PIDs can be selected.) Click Submit Requests. 7 / 13 Third-party Access2SERVICE SUBSCRIPTION PROCESS Figure 8: image.png 8 / 13 Third-party Access2SERVICE SUBSCRIPTION PROCESS 2.5 Step 5: Waiting for Service Approval After you select products and submit an application, the platform automatically de- termines whether the products can connect to Amazon Alexa. If a product can connect to Amazon Alexa: (1) Refresh the page to subscribe to the service automatically within 2s for most standard product categories, including electrical engineering and lighting prod- ucts, IPCs, remote controls, fans, curtains, curtain switches (plug-and-play), air purifiers, air conditioners, and heaters, as shown in the following figure. Figure 9: image.png (2) Contact Tuya personnel to subscribe to the service within two workdays for non-standard product categories, as shown in the following figure. If a product cannot connect to Amazon Alexa, the following page is displayed after you submit an application and refresh the page. 9 / 13 Third-party Access2SERVICE SUBSCRIPTION PROCESS Figure 10: image.png 10 / 13 Third-party Access 3 FAQS 3 FAQs 3.1 Can Sold Products Use a Third-party Access Service that I Enabled after Mass Production? If the sold products are under the PID for which a third-party access service is en- abled, the products can be upgraded automatically to connect to the third-party voice assistant or platform without needing re-subscription. 3.2 How Do I Check Functions and Languages that a Third-party Voice Assistant or Platform Supports? On the service application page, click the link for supported functions and languages to view detailed information. Figure 11: image.png 11 / 13 Third-party Access 3 FAQS 3.3 Why Do I Need to Provide the Product Model, Brand, and Purchase Link to Enable the AliGenie Access Service? The product model, brand, and purchase link help increase traffic and exposures for a larger purchase volume. The product model will be displayed next to the Tmall Genie device list, and the product brand and purchase link can be displayed in the smart home entry of the Tmall Genie app. The purchase link must meet the following conditions: • It is a link on Tmall or Taobao. • The store name is the same as the brand name. • Unless otherwise specified, the Chinese and English brand names are provided. If you want to enable the AliGenie Access service, contact your Tuya business manager. 3.4 Can I Enable a Third-party Access Service without Sending Samples? Samples are not mandatory. You are advised to send samples to Tuya for testing to ensure service quality and a good user experience. 12 / 13 Third-party Access 4 4 For more FAQs, visit http://faq.en.tuya.com/cateQuestion.htm?tntInstId=Dss_sP5 T&helpCode=SCE_00000163&cateId=129631 13 / 13.
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