Hotel Information As Well As Information About Our Amazing City of Austin, Texas: “The Live Music Capital of the World!”
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Meeting & Event Resource Guide Our goal at the Hilton Austin is to be The Best to Do Business With! Let us partner with you on every aspect of your conference, including solicitation and marketing, sales and booking, pre-planning, on-site and post-event. Through each of these areas, we will focus on the touch points of creativity, consistency, communication, flexibility and image. To aid you in the planning process, we have compiled the following hotel information as well as information about our amazing city of Austin, Texas: “The Live Music Capital of the World!” Please allow the team of Event Management Professionals at the Hilton Austin to support and guide you in planning your next meeting, conference or convention. It will be our pleasure to assist you with coordinating the many details necessary for making it a resounding success! We appreciate your business and look forward to welcoming you and your colleagues to Austin! Hilton Austin 500 East 4th Street Austin, Texas 78701 www.Hilton.com www.austin.hilton.com The elegant Hilton Austin welcomes you to a world of luxury, specifically designed for both business and pleasure. Our AAA Four Diamond hotel was inspired by the majestic beauty of the Texas Hill Country and provides an elegant atmosphere for meetings, sales presentations and high-profile events. Located across the street from the Austin Convention Center and in the heart of Austin’s entertainment, dining and unique shopping districts, your group will be positioned to have a productive experience while enjoying the unique excitement of this vibrant city. Along with state-of-the-art presentation technology and internet connectivity, our 60,000 square feet of flexible function space elevates every event to its greatest potential. Our creative and uniquely seasonal banquet menus, created by our world-renowned Diamond Chef, repeatedly receive rave reviews from our guests. Whether you are planning an executive banquet or entertaining VIP clients, our talented team will help set the stage for an impressive experience that caters to your every need. The hotel features 800 spacious, beautifully appointed guest rooms and suites. Our unsurpassed service and modern amenities provide the discerning traveler with a superior level of convenience and comfort. Unwind each night in the comfort of your Texas-sized guest room or suite appointed with our luxurious Hilton Serenity BedsTM, a spacious work desk and high speed Internet access. Our Executive Level Rooms are perfect for travelers who desire enhanced service as well as access to our Executive Lounge. When you are in the mood for a distinctive dining experience, your choices include everything from an award-winning steakhouse, to home-style comfort foods in our tavern, and fresh-baked pastries and Starbucks® coffee in our coffee shop. In 2009, we made an exciting addition in our signature restaurant Finn & Porter; we now offer two state of the art private dining rooms, seating between eight and twenty- four people. The Tower Health Club & Spa is the perfect place to maintain your workout routine, enjoy a refreshing dip in our 48-foot salt water lap pool or hot-tub, which overlooks Austin’s spectacular skyline, or pamper yourself with one of our numerous Spa body treatments. For unrivaled events in the heart of everything that is Austin, plus the comfort and amenities that allow you to unwind after a productive day, there is no better setting than the award-winning Hilton Austin hotel. On behalf of our entire staff, we look forward to welcoming you to Austin. Please feel free to contact me if I may be of any assistance. Sincerely, Leslie A. Pchola General Manager Hilton Austin 2 Table of Contents General Information Hotel Overview Guest Room Diagrams with Specifications Suite Information and Descriptions Dining Information with Restaurant Descriptions Forms Your Catering or Event Manager will provide you with all the forms needed to have a successful event at the Hilton Austin. You may contact your Catering or Event Manager for any questions. We appreciate your promptness in returning all orders and documents within the requested time frame. Amenity Request Form Audio-Visual Form Catering Menus - Seasonal Credit Application and Bank Authorization Credit Card Authorization Electrical Form Hold Harmless for all Vendors including Outside Audio Visual Companies Internet and Telephone Order Form POG Request (Personalized Online Group Page) Production Guidelines RAPID! (Reservations Automated Processing Input and Delivery) Rigging Guidelines Resume Questionnaire Spa Brochure UPS Store Shipping Form GENERAL INFORMATION The Hilton Austin hotel is located in downtown Austin, Texas, and is the only Austin hotel located adjacent to the Austin Convention Center. The Hilton Austin is also one block from Austin’s famous Sixth Street Nightlife and a short stroll to the entertainment, shopping and dining in the Warehouse Entertainment District and 2nd Street District. Our downtown location is also convenient to many attractions such as the Capitol Building, Bob Bullock Texas State History Museum and the LBJ Presidential Library. We are only seven miles from Austin Bergstrom International Airport. The Hilton Austin features 800 rooms, each equipped with a spacious work desk with two phones (each with two lines), voicemail, and a data port offering high-speed wireless internet service. A hospitality center in each room includes a mini-bar and coffeemaker. Iron/ironing board and hair dryer are also standard in all rooms. 3 The UPS Store in the hotel offers copying and faxing services, and you may connect to the Business Center's printer directly from your room. Our Concierge Service is eager to assist you with your needs. At the Hilton Austin our food and beverage amenities and services include two restaurants, a coffee shop with free wireless internet, a lobby bar and 24-hour room service. The Hilton Austin's Tower Health Club and Spa can provide you with personal trainers, and features a full assortment of exercise equipment. Spa services include massages, manicures, pedicures, facials, body wraps and a variety of special treatments. A 48-foot outdoor heated salt water lap pool and hot tub are also available. The Hilton Austin is perfect for meetings and other events, with its 60,000 square feet of flexible and technologically-advanced event space. The Austin Grand Ballroom has 28,000 square feet of event space and the Governor's Ballroom has 16,000 square feet. The ballrooms are on separate floors and each is divisible into five smaller event areas. Combined with our 11 additional and separate meeting rooms, there are 32 possible configurations of meeting space. This versatility of space and the simplicity of the layout make the Hilton Austin hotel ideal for both planners and event attendees. POINTS OF INTEREST State Capitol - 10 Blocks Largest capitol building in the nation Historic Sixth Street District - 1 Block Live music, entertainment, restaurants and clubs Bob Bullock Texas State History Museum - 14 Blocks History museum of Texas with IMAX Theater Congress Avenue Bats - 8 Blocks 1.5 million Urban bats make nightly flights Spring through Fall University of Texas - 10 Blocks Largest university in the nation - Home of the Texas Longhorns Zilker Park - 2 Miles - Austin’s largest park 4 RESOURCE INFORMATION: Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) Audio/Visual Automated Teller Machines Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Boarding Passes Boxed Meals To Go Bus/Bus Companies Car Rental Agencies Cash Paid Outs Cash Paying Guests Celebrity/ Dignitary Visits Check Cashing Privileges Check-In and Checkout Coat Check Services Coffee Maker Concierge Convention Center Credit Cards Credit Policy Dance Floor Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Displays/ Decorations 5 Drug Stores Dry Cleaning eEvents Electrical Elevators Emergency Procedures Environmental Commitment Executive Chef Executive Level Accommodations Exhibits Fax Machines Fax Numbers Fire Codes and Fire Safety Fitness Center Flags Floral/Florist Food Donations Freight Elevator Furniture Rental General Manager Gift Certificates Gift Ideas Green Initiatives Gratuities Group Reservations Identification Program (GRIP) Group Check-In, Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline Hair Salon HHonors Floor Hospitality Desks Hospitality Suites Functions Hotel Facts/History Housekeeping In Conjunction With (ICWs) Indemnification In-Room Dining Insurance 6 Internet Services Key Cards Key Hotel Contacts Kiosks Kosher Labor Laundry/Valet Limousine Services Linen Selection Liquor Laws Load-In/Load Outs (Production, Decor, & Staging) Loading Dock Local Information Lost and Found Luggage Storage Manager on Duty (MOD) Mail Services Massage Therapy Master Accounts Medical Facilities/Services Meeting Packages Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard Music/Musicians Newspapers/Publications Office Equipment/Supplies Packages / Deliveries Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Public Transportation Radios/Pagers/Nextels Recycling Registration Desks