Hotel Information
Total Page:16
File Type:pdf, Size:1020Kb
Meeting & Event Resource Guide Our goal is to be Best to Do Business With. There are various stages when we interact with you, the customer. They are: solicitation and marketing, sales and booking, pre- planning, on-site and post-event. Through each of these stages, we focus on the following touch points: creativity, consistency, communication, flexibility and image. To aid you in the planning process, we have compiled the following hotel information. It is a pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a success. Please note that all pricing is subject to change. We look forward to supporting you in planning a successful event. Hilton Austin 500 East 4th Street Austin, Texas 78701 www.Hilton.com www.austin.hilton.com Table of Contents General Information • Hotel Overview • Guest Room diagrams with specifications • Suite Information and Descriptions • Dining Information with Restaurant Descriptions • Hotel Gift Shop Information Function Space and Banquets • Function Space Diagrams with specifications • Catering Menus available separately Spa • Information • Pricing sheet Resource Information • Hotel specifics listed alphabetically Forms Your Catering or Event Manager will provide you with all the forms you need to have a successful event at the Hilton Austin. You may contact your Catering or Event Manager for any questions. We appreciate your promptness in returning documents within the requested time frame. • Activities • Amenity Request Form • AV Form (For Exhibitors) • Credit Application • Credit Card Authorization • Electrical Form • Internet Form • Miscellaneous request form • Phone Form • Planning Checklist • Room Re-Key Form • Spa Brochure • Shipping Form 2 GENERAL INFORMATION The Hilton Austin hotel is located in downtown Austin, Texas, and is the only Austin hotel located adjacent to the Austin Convention Center. The Hilton Austin is also one block from Austin’s famous Sixth Street nightlife and a short stroll to the entertainment, shopping and dining in the Warehouse Entertainment District and 2nd Street District. Our downtown location is also convenient to many attractions such as the Capitol Building, Bob Bullock Texas Historical Museum and the LBJ Presidential Library. We are only seven miles from Austin Bergstrom International Airport. The Hilton Austin features 800 rooms, each equipped with a spacious work desk with two phones (each with 2 lines), voicemail, and a data port offering high-speed wireless internet service. A hospitality center in each room includes a mini-bar and coffeemaker. Iron/ironing board and hair dryer are also standard in all rooms. The Business Center in the hotel offers copying and faxing services, and you can connect to the Business Center's printer directly from your room. Our Concierge Service is eager to assist you with your needs. At the Hilton Austin our food and beverage amenities and services include two restaurants, a coffee shop with free wireless internet, a lobby bar and 24-hour room service. The Hilton Austin's Tower Health Club and Spa can provide personal trainers, and features a full assortment of exercise equipment. Spa services include massages, manicures, pedicures, facials, body wraps and a variety of special treatments. A 48-foot outdoor heated lap pool and hot tub are also available. The Hilton Austin is perfect for meetings and other events, with its 60,000 square feet of flexible and technologically-advanced event space. The Austin Grand Ballroom has 28,000 square feet of event space and the Governor's Ballroom has 16,000 square feet. The ballrooms are on separate floors and each is divisible into five smaller event areas. Combined with our 11 additional and separate meeting rooms, there are 32 possible configurations of meeting space. This versatility of space and the simplicity of the layout make the Hilton Austin hotel ideal for both planners and event attendees. POINTS OF INTEREST State Capitol - 10 Blocks Largest capitol building in the nation Historic Sixth Street District - 1 Block Live music, entertainment, restaurants and clubs Bob Bullock Texas State History Museum - 14 Blocks History museum of Texas with IMAX Theater Congress Avenue Bats - 8 Blocks 1.5 million urban bats make nightly flights Spring through Fall 3 POINTS OF INTEREST(CONT’D) University of Texas - 10 Blocks Largest university in the nation - Home of the Texas Longhorns Zilker Park - 2 Miles - Austin’s largest park OFF-SITE (SHORT WALK): Esther’s Follies Comedy troop performances will keep you laughing! Buffalo Billiards Pool hall, sports and cocktails Stubb’s BBQ and Concert Hall Famous for Bar-B-Q and live performances Iron Cactus Southwestern restaurant and margarita bar Indoor or rooftop terrace FUNCTION SPACE AND BANQUETS Catering Menus available upon request. SPA The Hilton Austin’s Tower Health Club & Spa offers more than 50 different relaxing and rejuvenating body treatments, including a variety of massages, facials, bodywraps, manicure and pedicure. We also offer hair styling and cutting as well as makeup application, featuring nearly 200 face and body products. The fitness center offers a full range of cardio, strength, and conditioning equipment with a large selection of free weights. Both men’s and women’s locker rooms are equipped with steam rooms, dry saunas, showers, and full-length lockers. Contact the Spa and Fitness Center’s General Manager about information on Group Service rates or Spa Breaks for your meetings. 4 SPA (CONT’D) Health Club Hours of Operation: Monday through Friday, 5:30 a.m. to 10 p.m. Saturday, 7 a.m. to 10 p.m. Sunday, 7 a.m. to 9 p.m. Spa Hours of Operation: Daily: 8 a.m. to 9 p.m. For further information, please call 512-493-4903 5 RESOURCE INFORMATION: Advertising Opportunities Affiliates Airline Information Amenities Americans with Disabilities Act (ADA) Audio/Visual Automated Teller Machines Baby-Sitting Services Balloons Banks Banquet Beverage Selection Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Box Lunches Business Center Bus/Bus Companies Car Rental Agencies Cash Paid Outs Cash Paying Guests Celebrity/ Dignitary Visits Check Cashing Privileges Check-In and Checkout Coat Check Services Coffee Maker Concierge Convention Center Credit Cards Credit Policy Dance Floor Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Directions to the Hotel Drug Stores Dry Cleaning eEvents Electrical Elevators Emergency Procedures 6 Environmental Commitment Exhibits Fax Machines Fax Numbers Fire Codes Fitness Center Flags Floral/Florist Food Donations Freight Elevator General Manager Gift Certificates Gift Ideas Gratuities Group Reservations Identification Program (GRIP) Group Check-In, Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline Hair Salon HHonors Floor Hospitality Desks Hospitality Suites Functions Hotel Facts/History Housekeeping In Conjunction With (ICWs) Indemnification In-Room Dining Internet Services Key Cards Key Hotel Contacts Kiosks Kosher Labor Laundry/Valet Limousine Services Linen Selection Liquor Laws Load-In/Load Outs (Production, Decor, & Staging) Loading Dock Local Information Lost and Found Luggage Storage Manager on Duty (MOD) Mail Services 7 Massage Therapy Master Accounts Medical Facilities/Services Meeting Packages Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard Music/Musicians Newspapers/Publications Office Equipment/Supplies Package Room Parking Personalized Group Web Page Pets (policies) Photography Pianos Pools Post-Convention Meeting Post Event Report Posting of Events Pre-Convention Meeting Printing Services Public Transportation Radios/Pagers/Nextels Recycling Registration Desks Reservations (RAPID!) Restaurants/Lounges Restaurant Reservations Restrooms Resumes Rigging Robes Ropes/Stanchions Rooming Codes/Rooming Lists Safes/Safety Deposit Boxes Security Shipping and Receiving Shopping Signage/Banners Site Inspection/Pre-planning Smoking Sound System Spa Special Meal Requests 8 Storage Suites Taxes Taxicabs Team Member Recognition Telephones/Telecommunications Theme Parties Tours/Sightseeing Trash Removal Tuxedo/Formalwear Voice Mail Weather Wheelchairs Wired Payment Worship Services Zip-Out Checkout 9 ADVERTISING OPPORTUNITIES The hotel offers groups and their affiliates opportunities to sponsor/advertise during the specified dates of the meeting/exhibit. Your Event Service Manager will provide detailed information and can discuss other ideas not listed below: Logo products, e.g., keycards, cocktail napkins, to go lunch boxes, etc. Video Channel Plasma Screens Banners/Signage Back to Resource Information AFFILIATES Groups meeting in conjunction with a conference, but not part of the official convention program who require meeting space will work directly with our Event Services Department. Based on the group’s approval, all meeting space, if available, will be at the hotel’s normal prevailing room rental rates and will be subject to the hotel’s standard contract terms and conditions. A listing of all approved affiliates should be sent to the hotel no later than 90 days prior to the actual event, so that they can be individually contacted by the Catering/Event Services Department to set up food, beverage and billing arrangements. Back to Resource Information AIRLINE INFORMATION Airline Nationwide Aero Mexico 1-800-237-6639 American Airlines 1-800-433-7300 Continental