Life Without a Car
Dunedin transport options to enable independence within the community
AGE CONCERN NEW ZEALAND AGE CONCERN | Serving the needs of older people
CONTENTS
Welcome Forward ...... 1 3. Logo 4.Driving New logo Miss suite Daisy...... 2 5. Logo requirements 6.Bus Colour Travel palette...... 4 7. Typefaces 8.Taxi Logo Services don’ts ...... 6 9. Paper stock 10.Electric Banner strips Bikes...... 7 11. Corporate suite 13.Community Presentations and Transport certificates Options...... 8 14. Digital implementation 15.Total Design Mobility support Scheme...... 11
Mobility Parking Permit...... 12
Where to Buy Mobility Aids...... 13
Acknowledgment We would like to acknowledge and thank James McMillian and Ella McKewen, School of Occupational Therapy Year 3 Students for their professional approach and project management to help Age Concern Otago produce this valuable booklet on alternative transport options.
ThisStandard booklet Logo Usage: is proudly sponsored by Kerri & Bolty Dunedin North - Driving Miss Daisy North and Dunedin City Council. AGE CONCERN | Serving the needs of older people 1
WelcomeLOGO Which logo to use? This page tells you. Most Councils will use their own Council logo and the Shared logo. Versions are available from Age Concern New Zealand. Age Concern Otago is pleased to provide you with information on
Forward DunedinSHARED LOGO transport options and insights into how to keep mobile, and solutions on how to go about life with some planning and adjustments. 3. Logo 4. New logo suite Depending on circumstances and need, people will use different 5. Logo requirements transport solutions. Adjusting to life without a car doesn’t mean losing 6. Colour palette independence and freedom. To stop driving will not be a limiting
7. Typefaces factor that prevents you doing what you want, but it is important to plan forRodney future transport needs. He Manaakitanga 8. Logo don’ts Kaumātua
9. Paper stock SAMPLE COUNCIL LOGO SERVICE LOGO 10. Banner strips Some transport options to consider are: 11. Corporate suite
Rodney Accredited Visiting Service He Manaakitanga Ratonga Torotoro Whaimana 13. Presentations and certificates WalkingKaumātua It is important that we maintain our fitness, physical strength and 14. Digital implementation balance for as long as possible and walking is an ideal way to help us do 15. Design support this.AGE CONCERN Enjoy taking NEW ZEALAND a walk ONLY with a friend or combine using public transport and a walk when you go visiting, shopping, to social activities or to appointments.
Family and Friends Ask for a lift from family or friends. This is a practical way they can assist Logo Use Description Users you and be part of a social outing. You will have helped others over the Shared Logo The default Age Concern logo All member Councils, associates, years and it’s time to accept offers of assistancea national fromoffice others. Offer to contribute to petrol costs where necessary. Applied to Age Concern as a whole Council Logo Individual Council names in English Individual Councils only and Te Reo as appropriate Service Logo • Accredited Visiting Service Authorised service providers only • Elder Abuse and Neglect Prevention Service • Other services as they develop Age Concern New National organisation Age Concern New Zealand Zealand Logo national office and Board only 2 AGE CONCERN | Serving the needs of older people
DRIVING MISS DAISY Driving Miss Daisy is a specialised companion driving service which accepts Total Mobility. Specialised mobility vehicles are available for your comfort and safety.
They Forward have proudly been operating in Dunedin since October 2012, building up a reliable and trustworthy Daisy team to cater for all of your needs. All drivers are highly trained, fully 3.vetted Logo and qualified to ensure your safe transportation at all times. 4.Ask New Driving logo suite Miss Daisy – they can design whatever trip you may need whether it be to the supermarket/shopping, hairdressing or medical appointments. Trips can be arranged 5. Logo requirements individual or as a group outing of friends/family. Driving Miss Daisy also provide group 6.outings Colour palettewhere you can meet new friends. No trip is too big or too small – they look forward to your phone call. 7. Typefaces Driving Miss Daisy – Dunedin North 8.Contact: Logo don’ts Kerri Telephone: (03) 467 5017 9. Paper stock Mobile: 021 503 298 10.Email: Banner [email protected] strips 5 vehicles including 2 Mobility (wheelchair accessible) vehicles 11. Corporate suite Dunedin North covers: 13.Waikouaiti Presentations and certificatesWaitati Warrington Mount Cargill Upper Junction Normanby North East Valley Glenleith 14.Leith Digital Valley implementation Pine Hill Gardens Opoho 15.Woodhaugh Design support Central City Maori Hill Roslyn Wakari Halfway Bush Kaikorai Valley Brockville Three Mile Hill Lookout Point Bradford Kenmure Maryhill Belleknowes Mornington Both sides of the Harbour (down to Aromoana and Taiaroa Heads) including: Ravensbourne Maia St Leonards Sawyers Bay Port Chalmers Careys Bay Andersons Bay Musselburgh Vauxhall Tainui Waverley Highcliff Ocean Grove Tomahawk The Cove Macandrew Bay
Driving Miss Daisy – Dunedin South Contact: Lyn Telephone: (03) 486 2033 Mobile: 021 503 498 Email: [email protected] 4 vehicles including 1 Mobility (wheelchair accessible) vehicle Dunedin South covers: St Clair Kew Corstophine Calton Hill Caversham Concord Burnside Abbotsford Green Island Fairfield Waldronville Ocean View Brighton Mosgiel Allanton East Taieri Outram down the eastern seaboard to Milton. St Kilda is covered by Dunedin North & South. AGE CONCERN | Serving the needs of older people 3
LOGO Which logo to use? This page tells you. Most Councils will use their own Council logo and the Shared logo. Versions are available from Age Concern New Zealand. Driving Miss Daisy is perfect for:
Forward •SHARED ➢ MedicalLOGO appointments 3. Logo • ➢ Getting out and about 4. New logo suite • ➢ Personal grooming appointments 5. Logo requirements • ➢ Social engagements 6. Colour palette
7. Typefaces • ➢ Grocery or other shopping trips
Rodney He Manaakitanga 8. Logo don’ts • ➢ KaumScenicātua drives SAMPLE COUNCIL LOGO SERVICE LOGO 9. Paper stock • ➢ An elderly parent or family member who needs an outing 10. Banner strips or a breath of fresh air 11. Corporate suite
Rodney Accredited Visiting Service • ➢ HeAirport/bus/rail Manaakitanga departures or pick upsRatonga Torotoro Whaimana 13. Presentations and certificates Kaumātua
14. Digital implementation • ➢ When you have a family member who needs to be
15. Design support AGE CONCERNaccompanied NEW ZEALAND to ONLY a function (nationally or internationally) • Gift Vouchers and Loyalty Cards
Fares
• Logo➢ UsePayment byDescription Cash, Loyalty Card or InvoiceUsers (by arrangement) • Shared➢ We Logo are pre-quoted,The default Age so Concern you logo can know theAll member approximate Councils, associates, fare price a national office before your trip starts Applied to Age Concern as a whole Council Logo Individual Council names in English Individual Councils only • ➢ We charge byand Tetime Reo as (not appropriate distance) Service Logo • Accredited Visiting Service Authorised service providers only • ➢ We operate• toElder suit Abuse our and clients’ Neglect needs Prevention Service • ➢ We are pre-booked• Other services as they develop Age Concern New National organisation Age Concern New Zealand Zealand Logo national office and Board only 4 AGE CONCERN | Serving the needs of older people
BUS TRAVEL SUPER GOLD CARD AND GOCARD FOR FREE OFF-PEAK TRAVEL ON
PUBLIC Forward BUSES:
3.SuperGold Logo Card holders can get FREE off-peak travel on public transport services in many areas around the country. In some areas, you need a 4. New logo suite smart card from the Regional Council to access the free off-peak public 5.transport Logo requirements service. 6. Colour palette
7.What Typefaces times are ‘off-peak’?
8.Councils Logo don’ts will be funded for SuperGold Card holders who travel between the hours of 9am to 3pm and from 6:30pm to the end of service on 9. Paper stock weekdays, and any time on weekends and public holidays. 10. Banner strips 11.Do Corpor cardate suite holders need to show bus drivers or conductors any 13.identification? Presentations and certificates
14.In D igitalOtago implementation they need to show their SuperGold Card and a GoCard. No other identification is required. Other forms of identification will not be 15. Design support accepted if the person does not have a SuperGold Card or a GoCard.
A GoCard can be purchased from the bus driver when presenting a SuperGold card. The cost is $5 and a minimum of $10 must be loaded onto the card. AGE CONCERN | Serving the needs of older people 5
MosgielLOGO BusWhich Loop logo to use? This page tells you. Most Councils will use their own Council logo and the Shared logo. Versions are available from Age Concern New Zealand. Each circuit takes about 20 minutes.
Forward SHARED LOGO Alternating East and West circuits start and finish at the bus bay at the 3. Logo corner of Glasgow Street and Gordon Road. 4. New logo suite 5. Logo requirements Fare: equivalent to a 1-zone fare for trips anywhere around the loop 6. Colour palette provided the passenger remains on board the bus for the entire trip.
7. Typefaces Bus RouteRodney No. 80 Mosgiel Loop East Circuit – Weekday daytime He Manaakitanga 8. Logo don’ts Kaumātua This service runs from 8am to 6pm and leaves the terminus every 40 9. Paper stock SAMPLE COUNCIL LOGO SERVICE LOGO minutes. Bus travels from the Mosgiel town terminus (bus bay in Gordon 10. Banner strips Road) via Gordon Road, Hartstonge Avenue, Reid Avenue, Murray 11. Corporate suite Street, Cherry Drive, Severn Street, Centre Street then turn right into Rodney Accredited Visiting Service He Manaakitanga Ratonga Torotoro Whaimana 13. Presentations and certificates FactoryKaum Road,ātua left-turn into High Street, Doon Street to the entrance to 14. Digital implementation Birchleigh Village, back along Doon Street to High Street, left-turn back
15. Design support ontoAGE CONCERN High Street, NEW ZEALAND right-turn ONLY into Hagart Alexander Drive, right-turn into Gordon Road and travel along Gordon Road to terminus.
Bus Route No. 81 Mosgiel Loop West Circuit – Weekday daytime This service starts at 8.20am and finishes at 5.40pm. Buses leave the terminus every 40 minutes. Bus travels from the Mosgiel town terminus (busLogo bay Use in GordonDescription Road) via Gordon Road Usersto Eden Street, then turn left Sharedinto LogoEden StreetThe and default travel Age Concern via logo Eden Street,All member Goodall Councils, Street, associates, Braemar Street, Perth Street, Brown Street, then left ontoa national Bush office Road, turn right Applied to Age Concern as a whole intoCouncil Argyle Logo Street, right Individual turn Council into names Mure in English Street, Individual left into Councils Dutton only Place then right into Shaw Street,and Te Reo then as appropriate left into Inglis Street, right-turn back onto ArgyleService Street, Logo then• intoAccredited Bruce Visiting Street Service with a left-turnAuthorised service back providers onto only Gordon • Elder Abuse and Neglect Road and along GordonPrevention Road Service to terminus. • Other services as they develop Age Concern New National organisation Age Concern New Zealand Zealand Logo national office and Board only 6 AGE CONCERN | Serving the needs of older people
TAXI SERVICES Dunedin Taxis Telephone: 03 477 7777 Forward
3.Dunedin Logo Taxis provides: The Ridewise system for those with Total Mobility cards. Cards are to be given to the driver at 4. New logo suite the beginning of your journey with us as our system records your start date and time along with 5.the L ogolocation requirements you are collected from. The system is then updated with the drop time when you reach the destination. 6. Colour palette
7.GoldCards Typefaces – The driver should be advised you have a GoldCard at the beginning of your journey.
8.Dunedin Logo don’ts Taxis provides a floatation chair/bed transfer service for those wanting to get 9.to Pappointmentsaper stock or general transfers for those less able to move comfortably. This service is available by calling us and asking for the ‘bed transfer’ booking. The booking will then be 10.confirmed Banner strips while you wait based on vehicle availability. 11. Corporate suite City United Taxis 13. Presentations and certificates Telephone: 03 477 1771 14. Digital implementation Texting only: 027 4771771 15.Booking Design supportFreephone: 0800 771 771 This service accepts Total Mobility Cards and GoldCards. City United Taxi have a total mobility vehicle which can accommodate up to four wheelchairs at a time.
Southern Taxis/ Mosgiel Taxis: Telephone: 03 476 6300 This service accepts total mobility cards.
Nab a Cab: Telephone: 03 477 3366 150 Rattray Street Dunedin Email: [email protected] This service accepts total mobility cards. AGE CONCERN | Serving the needs of older people 7
LOGO Which logo to use? This page tells you. Most Councils will use their own Council logo and the Shared logo. Versions are available from Age ConcernWHEELCHAIR New Zealand. COMPANY TELEPHONE ACCESS Forward SHAREDAirport LOGO Shuttles 0800 477 800 3. Logo Dunedin 4. New logo suite
5. Logo requirements City United Taxis 03 477 1771 Available
6. Colour palette Driving Miss Daisy 7. Typefaces 03 467 5017 Available
(NorthRodney Dunedin) He Manaakitanga 8. Logo don’ts Kaumātua Driving Miss Daisy 9. Paper stock SAMPLE COUNCIL LOGO 03 486 2003SERVICE LOGO Available (South Dunedin) 10. Banner strips 11. Corporate suite Dunedin Taxis 03 477 7777 Available Rodney Accredited Visiting Service He Manaakitanga Ratonga Torotoro Whaimana 13. Presentations and certificates Kaumātua
14. Digital implementation Nab a Cab 03 477 3366 15. Design support AGE CONCERN NEW ZEALAND ONLY
Southern Taxis 03 476 6300
ELECTRIC BIKES ebikesLogo Usecater to a Descriptionwide range of bikers, fromUsers the quick commuter or familyShared transporter, Logo Theto defaultthe seniorAge Concern cyclist logo or theAll more member robust Councils, associates, rider. a national office Applied to Age Concern as a whole All ebikesCouncil Logo can be trialled Individual Councilfrom names our in quiet English (no exit)Individual corner Councils ofonly NEV and Te Reo as appropriate DunedinService Logo Electric Bikes• Accredited Visiting Service Authorised service providers only • Elder Abuse and Neglect 11 Allen Street NEV Prevention Service Dunedin, 9010 New• OtherZealand services as they develop Age Concern New National organisation Age Concern New Zealand Email:Zealand [email protected] Logo national office and Board only Telephone: 027 214 8294 8 AGE CONCERN | Serving the needs of older people
COMMUNITY TRANSPORT OPTIONS
RED CROSS: Telephone (03) 477 1527
Referral Forward guide for healthcare providers: 3. Logo • Identify the need – Would your 4. New logo suite client not be able to get to this 5. Logo requirements appointment without Red Cross’ 6. Colourservice? palette If they can’t, or other 7. Typefacesoptions could cause hardship, 8. Logothen don’ts this service is suitable to call
9. Paperfor stockassistance.
10. Banner strips • Fill in the Service Request 11. Corporwithate as suite much detail as possible, including an emergency contact for 13. Presentationsthe client, and certificates in case we cannot get in contact with them, as well as 14. Digitalcontact implementation details for you, the referrer, in case we need to contact you
15. Design(feel support free to photocopy the originals provided).
• Fax/Scan completed request to: (03) 477 1529 or [email protected]
• NZ Red Cross Staff will contact you directly the day prior to confirm pickup times for transport once the schedule is finalised.
• Allow a minimum of two days notice prior to your appointment as schedules are set 24hrs in advance.
When booking appointments, please take note of the following time constraints. Our volunteer drivers start no earlier than 8am and need to be finished by 5pm unless prior arrangements are made. Set transport times to and from Mosgiel may apply due to logistical constraints. AGE CONCERN | Serving the needs of older people 9
CANCERLOGO SOCIETY:Which logo to use? This page tells you. Most Councils will use their own Council Transport to Treatment:logo and the Shared A logo. driving Versions service are available for from Age Concern New Zealand. local hospital and treatment appointments.
Forward SHARED LOGO Who can access the Cancer Society Driving 3. Logo Service? 4. New logo suite
5. Logo requirements This service is only available for people with a cancer diagnosis who are unable to: 6. Colour palette • utilise or access public transport 7. Typefaces • utilise friends or family Rodney • Hedrive Manaakitanga themselves 8. Logo don’ts Kaumātua SAMPLE COUNCIL LOGO SERVICE LOGO 9. Paper stock • People using the service must be able to get into and out of a car 10. Banner strips without assistance. 11. Corporate suite • A wheelchair is available to assist people in moving from the car
Rodney Accredited Visiting Service to andHe Manaakitanga from the oncology department. Ratonga Torotoro Whaimana 13. Presentations and certificates Kaumātua 14. Digital implementation For more information or to request transport to treatment, you may 15. Design support contactAGE CONCERN the NEWCancer ZEALAND Society ONLY on (03) 477 7447 directly as long as 24 hours notice can be given.
MORNINGTON HEALTH CENTRE COURTESY COACH: Should you have transport difficulties getting to Mornington Health Centre, use the courtesy coach. It operates from 9am to 4pm on weekdays, bringing registered patients who need it to Mornington Health CentreLogo Useand taking Descriptionthem home again. This is aUsers free service. Shared Logo The default Age Concern logo All member Councils, associates, a national office Mornington Health Centre Applied to Age Concern as a whole employsCouncil Logo a suitably Individualqualified Council names in English Individual Councils only and fully vetted driverand Te Reo as appropriate whoseService sole Logo job is to• operateAccredited Visiting Service Authorised service providers only • Elder Abuse and Neglect the coach. You may bookPrevention Service the coach at the same• Other services as they develop timeAge as Concern you New book yourNational GP organisation Age Concern New Zealand or nurseZealand Logoappointment by national office and Board only phoning (03) 466 5011. 10 AGE CONCERN | Serving the needs of older people
MOSGIEL RSA WELFARE VAN: This service can be used for transport to medical appointments. This service can only be used if you are a member of Forward the RSA. 3. Logo
4.For New more logo suite information please call (03) 489 7182.
5. Logo requirements
6.PLUS Colour palette+ BUS:
7.The Typefaces Shopping Bus from the Dunedin Community Transport Trust. 8.The Logo Plus don’ts Bus is a service for people who need assistance to get to the 9.supermarket Paper stock and would like help with carrying their shopping. 10. Banner strips The bus will pick you up from your home, take you to the supermarket 11.and Corpor deliverate suite you home again. 13. Presentations and certificates
14.A Dvolunteerigital implementation helper will carry your groceries into your home for you.
15.The Design cost support is $7 return trip per person.
Telephone: (03) 455 4050 Email: [email protected] AGE CONCERN | Serving the needs of older people 11
TOTALLOGO MOBILITYWhich logo to use? SCHEME This page tells you. Most Councils will use their own Council logo and the Shared logo. Versions are available from Age Concern New Zealand. Using this scheme, you can receive a 50% subsidy (up to $25) on eligible door-to-door transport with one of 16 approved transport operators, Forward SHARED LOGO including taxi companies and private hire companies. 3. Logo 4. New logo suite Who is eligible? 5. Logo requirements To qualify for assessment, you must reside in Otago either permanently
6. Colour palette or on a long-term basis. An eligible person is a person with a permanent disability or a temporary disability that lasts at least 6 months and 7. Typefaces
preventsRodney them from undertaking any one or more of the following five He Manaakitanga 8. Logo don’ts aspectsKaum ofātua a public transport journey unaccompanied and in a safe and 9. Paper stock dignifiedSAMPLE COUNCIL manner: LOGO SERVICE LOGO 10. Banner strips
11. Corporate suite • Getting to the place where the public transport departs
Rodney Accredited Visiting Service He Manaakitanga Ratonga Torotoro Whaimana 13. Presentations and certificates • GettingKaumātua onto the public transport
14. Digital implementation • Riding securely
15. Design support •AGE Getting CONCERN off NEW the ZEALAND transport ONLY • Getting to the final destination point.
Age Concern Otago is an assessment agent for people aged 65+ for the Otago Regional Council Total Mobility Scheme. Phone: (03) 477 1040 to arrange an assessment. Logo Use Description Users A fullShared list Logo of assessingThe default agents Age Concern is logo available Allfrom member the Councils, Otago associates, Regional a national office Council. Phone: 03 474 0827, Freephone: 0800Applied to 474 Age Concern 082. as a whole Council Logo Individual Council names in English Individual Councils only and Te Reo as appropriate Service Logo • Accredited Visiting Service Authorised service providers only • Elder Abuse and Neglect Prevention Service • Other services as they develop Age Concern New National organisation Age Concern New Zealand Zealand Logo national office and Board only 12 AGE CONCERN | Serving the needs of older people
MOBILITY PARKING PERMIT Mobility parking permit holders can use mobility parking spaces, which are wider than standard Forward parks and closer to venues. These 3.spaces Logo are marked with the disability symbol 4.and New inlogo many suite areas are now painted blue. 5.The Logo requirementspermit also allows the permit holder
6.to Colour park palette in some regular parking spaces for longer than the designated time. This varies 7. Typefaces depending on where in New Zealand the 8.permit Logo don’ts holder lives. 9. Paper stock You are eligible if you meet the following criteria; 10.1. Banner You strips are unable to walk and always require the use of a wheelchair, 11. Corpororate suite 13.2. P resentationsYour andability certificates to walk distances is severely restricted by a medical 14. Digitalcondition implementation or disability. If for example, you require the use of
15. Designmobility support aids, experience severe pain, or breathlessness, or 3. You have a medical condition or disability that requires you to have physical contact or close supervision to safely get around and cannot be left unattended. For example, if you experience disorientation, confusion, or severe anxiety. Your doctor needs to confirm your eligibility, unless you are renewing a long-term permit. There are two providers for disability mobility parking permits in New Zealand; CCS Disability Action and Sommerville Disability Support Services.
CCS Disability Action How to apply for your permit by post or in person: • Download the application form, or contact your local branch of CCS Disability Action and we will post a form to you. AGE CONCERN | Serving the needs of older people 13
• Fill in the application form and take it to your doctor to complete LOGO Which logo to use? This page tells you. Most Councils will use their own Council the medicallogo and thesection Shared logo. (Page Versions 2 are of available the fromform). Age Concern New Zealand. • Check with your local branch which payment method they are able to process and post the completed form to them, or take Forward SHAREDit LOGOin to the branch. 3. Logo 4. New logo suite Address: 514 Great King Street Dunedin 5. Logo requirements Telephone: 03 477 4117 or
6. Colour palette 0800 227 2255 Email: [email protected] 7. Typefaces
Rodney He Manaakitanga 8. Logo don’ts Kaumātua Sommerville Disability Support Services 9. Paper stock SAMPLE COUNCIL LOGO SERVICE LOGO How to apply: 10. Banner strips • Download the application form, http://www.sommerville.org.nz// 11. Corporate suite services/mobilityRodney Accredited Visiting Service He Manaakitanga Ratonga Torotoro Whaimana 13. Presentations and certificates • FillKaum ātuaout the application form and take it to your medical 14. Digital implementation practitioner to complete the medical section. 15. Design support AGE• CONCERN Post to: NEW Sommerville ZEALAND ONLY Disability Support Services, PO Box 540, 45 Campbell Street, Wanganui.
Telephone: (06) 345 0566 0508 Support (0508 787-7678)
Email:Logo [email protected] Users Shared Logo The default Age Concern logo All member Councils, associates, a national office Applied to Age Concern as a whole WHERECouncil Logo TO BUY Individual MOBILITY Council names in English AIDS IndividualIN DUNEDIN Councils only and Te Reo as appropriate MobilityService Logo Scooters• OtagoAccredited Visiting ServiceMobility SolutionsAuthorised service Centre providers only • Elder Abuse and Neglect 211 King Edward StreetPrevention Service 245 King Edward Street Telephone: 03 455• 2875Other services as they developTelephone: 03 455 1201 Age Concern New National organisation Age Concern New Zealand Zealand Logo national office and Board only
This booklet was compiled by Occupational Therapy Students
26 Bath Street, Dunedin 9016 PO Box 5355, Dunedin 9058 AGE CONCERN NEW03 477 ZEALAND 1040
[email protected] ageconcernotago.com