Training of Nuclear Facility Personnel
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COtif-890470 Proceedings of theEighth Symposium on TRAINING OF NUCLEAR FACILITY PERSONNEL April 24-27,1989 Gatlinburg, Tennessee Sponsored by OAK RIDGE NATIONAL LABORATORY Co-Sponsored by THE AMERICAN NUCLEAR SOCIETY - REACTOR OPERATIONS DIVISION THE AMERICAN NUCLEAR SOCIETY - EDUCATION AND TRAINING DIVISION THE AMERICAN NUCLEAR SOCIETY - OAK RIDGE - KNOXVILLE SECTION PURPOSE: To bring together those persons in the nuclear industry who have a vital interest in the training and licensing of nuclear reactor and nuclear fuel processing plant operators, senior operators, and support personnel for the purpose of an exchange of ideas and information related to the various aspects of training, retraining, examination, and licensing. PROGRAM COMMITTEE T.P. Hamrick, ORNL, Chairman WE. EWridge, ORNL, Co-Chairman J. Allen, NUS C. Anderson. PT J. Berry, GE R. Bruno, WEP W. BLirchtll, CE J. Dutton, NFP J. Eggere, ORNL J. Bin. NRC R. FeHhous. RTS S. Fleming, GP J. Gammuto, U of L B. Hajek, OSU A. Harrington, DP T. FrizzeN, TVA B. Keller. NRC K. LingerfeK, ORNL A. Mangin, INPO I. Marsden, VY T. Martin, PG&E P MjimH, NRC A. Odelf, GSUG J. Scholand, WE J. Spitnulnik, YA C. Turner, TUGO P. Walzer, PSE4G Printed in the United States of America. Available from National Technical Information Service U.S. Department of Commerce 5285 Port Royal Road, Springfield, Virginia 22161 NTIS price codes—Printed Copy:A99 Microfiche A01 This report v»as prepared as an account of work sponsored by an agency of the United StatesGovernment. Neither theUnited States Government nor any agency thereof, nor any of their employees, makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by the United States Government or any agency thereof The views and opinions! of authors expressed herein do not necessarily slate or reflect those of the United States Government or any agency thereof. CONP-890470- DB89 010164 Proceedings of the Eighth Symposium on TRAINING OF NUCLEAR FACILITY PERSONNEL April 24-27, 1989 Gatlinburg, Tennessee Sponsored by OAK RIDGE NATIONAL LABORATORY Co-Sponsored by THE AMERICAN NUCLEAR SOCIETY -- REACTOR OPERATIONS DIVISION THE AMERICAN NUCLEAR SOCIETY -- EDUCATION AND TRAINING DIVISION THE AMERICAN NUCLEAR SOCIETY - - OAK RIDGE - - KNOXVILLE SECTION PURPOSE: To bring together those persons in the nuclear industry who have a vital interest in the training and licensing of nuclear reactor and nuclear fuel processing plant operators, senior operators, and support personnel for the purpose of an exchange of ideas and information related to the various aspects of training, retraining, examination, and licensing. PROGRAM COMMITTEE T. P. Hamrick, ORNL, Chairman W. E. Eldridge, ORNL, Co-Chairman J. Allen, NUS C. Anderson, PT J. Berry, GE R. Bruno, WEP W. Burchill, CE J. Dutton, NPP J. Eggers, ORNL J. Elin, NRC R. Felthous, RTS S. Fleming, GP J. Gammuto, U of L B. Hajek, OSU A. Harrington, DP T. Frizzell, TVA B. Keller, NRC K. Lingerfelt, ORNL A. Mangin, INPO 1. Marsden, VY T. Martin, PG&E P. Morrill, NRC W. Odell, GSUG J. Scholand, WE J. Spitnulnik, YA C. Turner, TOGO P. Walzer, PSE&G CONF-890470 PROCEEDINGS EIGHTH SYMPOSIUM TRAINING OF NUCLEAR FACILITY PERSONNEL April 24-27, 1989 Gatlinburg, Tennessee Sponsored by: Oak Ridge National Laboratory Co-sponsored by: The American Nuclear Society-Education and Training Division The American Nuclear Society-Reactor Operations Division The American Nuclear Society - Oak Ridge Section PROGRAM COMMITTEE Thomas P. Hamrick, ORNL, Chairman William E. Eldridge, ORNL, Co-Chairman Date Published: April 1989 OAK RIDGE NATIONAL LABORATORY Oak Ridge, Tennesee 37831 Operated by: MARTIN MARIETTA ENERGY SYSTEMS For the DEPARTMENT OF ENERGY Contract No. DE-AC05-84OR21400 PROGRAM HIGHLIGHTS Sunday. April 23 4:00-8:00 Registration 6:30-8:30 Mixer Monday. April 24 Morning 8:00-5:30 Registration (Mon/Tues/Wed) 9:00-12:00 Welcome, Announcements, Opening Address Afternoon (concurrent) 1:30 Session II-A: Operational Excellence 1:30 Session II-B: Management of Training Tuesday. April 25 Morning (concurrent) 9:00-12:00 Session III-A: Control Room Simulators: Certification 9:00-12:00 Session III-B: Developing Effective Teams That Work Together Afternoon OPEN (Free for Individual Discussion) Wednesday. April 26 Morning (concurrent) 9:00-12:00 Session IV-A: Creating Quality Achievers/Achieving Quality Through Training 9:00-12:00 Session IV-B: Technical Training -- General Employee and Health Physics Afternoon (concurrent) 1:30-4:00 Session V-A: Quality Principles Applied to Training: The Need and the Payoff 1:30-4:00 Session V-B: Maintenance Knowledge Development/Hands-On Techniques and Devices Thursday. April 27 Morning (concurrent) 9:00-11:30 Session VIA: Evaulation of Operator Training 9:00-11:30 Session VIB: Operator Training 11:30-12:00 Closing Remarks XJUL DEVELOPING NUCLEAR PROFESSIONAL FOR THE 90'S CONTENTS SESSION I. OPENING OF SYMPOSIUM -- KEYNOTE SPEAKERS PAGE Chairman: Thomas P. Hamrick, Oak Ridge National Laboratory Co-Chairman: William E. Eldridge, Oak Ridge National Laboratory 1. Kenneth C. Rogers, Nuclear Regulatory Conunission I.I 2. Zach Pate, Institute of Nuclear Power Operations 1.2 3. Richard W. Sterostecki, Department of Energy 1.3 4. Gerald H. Kaiz, Industrial Training Corporation 1.4 ^^ SESSION II-A. OPERATIONAL EXCELLENCE Chairman: G. W. Scholand, Westinghouse Electric Corporation Co-Chairman: Phil Morrill, Nuclear Regulatory Commission 1. Research In Operations: Operator Reliability Experiments II-A.1.1 David Worledge, Electric Power Research Institute 2. Research in Operations: Lessons Learned II-A.2.1 Jim Molden, Pacific Gas and Electric V. Juksimovich, Spurgin Accident Prevention Group, Inc. 3. Implementing Excellence II-A.3.1 John Reeder, Southern California Edison 4. PANEL DISCUSSION: Plant Expectation of Training II-A.4.1 Mike Sellman, NSP; James Zach, WEP; Jim Cross, FP&L AJJ SESSION II-B. MANAGEMENT OF TRAINING Chairman: C. L. Turner, Texas Utility Generating Company Co-Cbairman: Pete Walzer, Public Service Electric and Gas 1. Managing Training AT&T: One Organization's Perspective II-B-1." Gail S. Solomon, AT&T 2. Perspectives on Training From an Ex-Training Manager II-B-2." D. Packer, Louisiana Power and Light 3. Training Management Systems - A Comparison II-B-3." W. J. Waylett, Jr., Florida Power and Light 4. Managing the Training Function II-B-4.1 Neal Wiggin, Public Safety of New Hampshire 5. Training Management - Lessons Learned II-B-5.] Samuel L. Newton, Institute of Nuclear Power Operations SESSION III-A. CONTROL ROOM SIMULATORS: CERTIFICATION Chairman: Tim Martin, Pacific Gas and Electric Co-chairman: John Elin, Nuclear Regulatory Commission 1. Simulation Facility Evaluation Program III-A.1.] Neal Hunemuller, Nuclear Regulatory Commission 2. Simulator Upgrade and Certification - A Systematic Approach III-A.2.1 Anil Kumar Jain, Virginia Electric Power Company 3. Three Alternative Simulation Systems for Training Nuclear Power Plant Personnel III-A-3.1 C. P. Roman, Roger C. Hine, S. D. Yeh, Westinghouse 4. Simulator Instructor Training - A Case of Utility Teamwork III-A.4.1 Alice J. Swander, Virginia Electric Power Company 5. PANEL DISCUSSION: A New Performance-Based Exam Program for Licensed Reactor Operators Ill-A-5.1 Ralph A. Cooley, NRC; R. J. Mette, SCE; Tom Tipton, NUMARC SESSION III-B. DEVELOPING EFFECTIVE TEAMS THAT WORK TOGETHER Chaiman: Al Mangin, Institute of Nuclear Power Operations Co-Chairaan: Dudley Harrington, Duke Power Co-Chairaan: Brian Hajek, Ohio State University 1. Team Skills Training: The Critical Next Step at GPU Nuclear.. III-B.1.1 Richard Coe and Donald R. Carl, Jr., General Public Utilities Nuclear 2. Lessons Learned Fron Three Years of Operator Team Skills Training III-B.2.1 Douglas K. Harrington, Senn-Delaney 3. Effective Simulator Training for BUR Operating Crews in Japan III-B.3.1 Kunio Noji, T. Isono, G. Saito, K. Miyakita, S. Toeda, and A. Kobayashi, BWR/OTC Corporation, Japan 4. The Frustration, The Challenge, and The Victory of Team Building III-B.4.1 Michael Brown, Northeast Utilities 5. Developing a Systematic Approach to Team Training for Emergency Response Personnel III-B.5.1 Yvonne E. Derrer, WPPSS 6. Team Maintenance as a Result of Team Training III-B.6.1 Pam C. McAnulty, S. K. Stone, and D. R. Lavender Duke Power Company SESSION IV-A. CREATING QUALITY ACHIEVERS/ACHIEVING QUALITY THROUGH TRAINING Chairman: Terry Frizzell, Tennessee Valley Authority Co-Chairman: Stan Fleming, General Physics 1. Relating Quality at Work to Quality at Home IV-A. 1.1 Brian K. Hajek, Nuclear Education and Training Services, Inc. and Henry C. Billings, Boston Edison Company 2. Changing Organizational Cultures - Creative Quality Achievers Through Training and Teamwork IV-A.2.1 W. C. Widen, Westinghouse and T. H. Cowell, Tennessee Valley Authority 3. Performance-Based Training for Quality Surveillance Personnel IV-A.3.1 Geoffrey M. Edelman, Kepner fregoe 4. Application of Quality Principles to Training of Quality Assurance Audit Personnel IV-A.4.1 William J. Glasses and John Epsy, General Physics Corporation SESSION IV-A. CREATING QUALITY ACHIEVERS/ACHIEVING (continued) 5. Systematic Problem Solving Process (SPSP) - Root Cause and Analysis That Works IV-A.5.1 Joe H. Kubenka, Houston Lighting and Power 6. ASQC Support of The Quality Profession In The Utility Industry - Is It Sufficient? IV-A.6.1 Raymond S. Markowksi, GPU Nuclear Corporation SESSION IV-B. TECHNICAL TRAINING -- GENERAL EMPLOYEE AND HEALTH PHYSICS Chairman: Roger Felthous, Resource Technical Services Co-Chairman: Jay Spitulnik, Yankee Atomic 1. Personnel Development Program (An Enhancement to GET) IV-B.1.1 Vance Patrilla.