Sustainability Update 2018-19 Online Supplementary Report Coca-Cola India Private Limited
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Sustainability Update 2018-19 Online Supplementary Report Coca-Cola India Private Limited Sustainability Update 2018-19 Online Supplementary Report Contents The Coca-Cola system in India ............................................................................................................ 2 Our Governance Framework ................................................................................................................ 6 About the Report .................................................................................................................................. 8 Our Approach to Sustainability ........................................................................................................... 9 Environmental Performance .............................................................................................................. 12 Social Performance............................................................................................................................. 16 Workplace safety ............................................................................................................................ 16 Human and workplace rights ......................................................................................................... 17 Consumer satisfaction .................................................................................................................... 18 Product and Ingredient safety ....................................................................................................... 19 Responsible Marketing .................................................................................................................... 19 Human capital ................................................................................................................................. 20 Women economic empowerment .................................................................................................. 23 GRI Index ............................................................................................................................................. 25 Assurance Statement .......................................................................................................................... 28 Appendix A: Topic boundary ............................................................................................................. 32 Appendix B: 2020 Global commitments ........................................................................................... 33 Appendix C: Anandana Projects ........................................................................................................ 36 1 Sustainability Update 2018-19 Online Supplementary Report The Coca-Cola system in India The Coca-Cola Company (TCCC) is a global beverages company which offers more than 500 brands and 4,100 products to people in more than 200 countries and territories. TCCC sources ingredients; manufactures and sells concentrates, beverage bases and syrups to its bottling operations; owns the brands and is responsible for consumer brand marketing initiatives. It is headquartered in Atlanta, Georgia (USA). The Coca-Cola system in India includes Coca-Cola India Private Limited (CCIPL) - a wholly owned subsidiary of TCCC; Hindustan Coca-Cola Beverages Pvt. Ltd (HCCBPL) - another wholly owned subsidiary of TCCC and independent franchise bottling partners of TCCC. The Coca-Cola Company (TCCC), Atlanta, USA Hindustan Coca- Independent Coca-Cola India Cola Beverages Franchise Bottling Private Limited Private Limited Partners Anandana: Coca Cola India Foundation The Coca-Cola System in India has extensive reach and inspires moments of happiness across the country. A small volume of the beverages is also exported to neighboring markets like Nepal, Bhutan, Bangladesh and Maldives (demand driven). Coca-Cola India Pvt. Ltd (CCIPL): TCCC has been operating in India through its wholly owned subsidiary Coca-Cola India Private Limited (CCIPL) since 1992. CCIPL is a private limited company incorporated under the Companies Act 1956 in India. Its corporate office is in Gurugram, Haryana. Our functions include managing franchise bottling operations, brand management and marketing activities in India. The product portfolio in India includes the following: Aerated: Coca-Cola, Coke Zero, Diet Coke, Sprite, Sprite Zero, Fanta, Fanta Fruity Orange, Thums Up, Thums Up Charged, Limca, Schweppes Tonic Water, Schweppes Soda Water, Schweppes Ginger Ale, Kinley Soda Juice based: Minute Maid Pulpy Orange, Minute Maid Nimbu Fresh, Minute Maid Guava, Minute Maid Mango, Minute Maid Mixed Fruit, Minute Maid Apple, Minute Maid Litchi, Minute Maid Anar, Minute Maid Pulpy Mosambi, Minute Maid Pulpy Santra, Minute Maid Anar, Minute Maid Litchi, Minute Maid Smoothie, Minute Maid 100% Indian Anar, Minute Maid 100% Indian Santra, Minute Maid 100% Indian Apple, Minute Maid Tomato, Minute Maid Colour, Minute Maid Cranberry, Minute Maid Pineapple, Minute Maid Nutriforce Apple, Minute Maid Nutriforce Mixed Fruit, Fruit Punch Indian Twister, Fruit Punch Santra Mosambi, Maaza, Maaza Refresh, Maaza Gold, Zico, RimZim, Rani Float Orange, Rani Float Pineapple, Rani Float Peach, Rani Float Strawberry-Banana, Vitingo, Kinley Fruitizz Ready to drink flavored milk: Vio Almond Delight, Vio Kesar Treat, Vio Vanilla Wave, Vio Chocolate Burst, Vio nutrishake 2 Sustainability Update 2018-19 Online Supplementary Report Packaged drinking water and hydration drinks: Kinley water, Bonaqua, Aquarius, Aquarius Glucocharge 3x, Glaceau Smartwater, Aquarius Glucocharge Orange, Aquarius Glucocharge Apple Tea and coffee: Georgia Gold, Fuze Tea Lemon, Fuze Tea Peach Anandana, The Coca-Cola India Foundation: Anandana – Coca-Cola India Foundation, a Company registered under Section 25 of the Companies Act, is a wholly owned not-for-profit charitable subsidiary of CCIPL. It provides monetary grants and other assistance to civil society organizations who can be suitable partners in implementing projects for community development and social welfare. The Foundation seeks to ensure project execution, maintenance and sustainability through the active involvement and direct participation of the beneficiary communities at the grass-root level. Our bottling partners: Our bottling partners prepare, package, distribute and sell the final branded beverages to CCIPL’s customers and vending partners, who, in turn, sell our products to consumers. We work closely with all our bottling partners to ensure that the Company values are embedded throughout the Coca-Cola system. Hindustan Coca-Cola Beverages Pvt. Ltd (HCCBPL): HCCBPL is a wholly owned subsidiary of TCCC and is the largest bottler in India. HCCBPL has 23 bottling plants at strategic locations spread across the country and covers a major portion of bottling operations for the Coca-Cola System in India. Independent Franchise Bottling Partners (FBOs): FBOs operate in India under license from TCCC. Following is a list of the FBOs located across the country 1. Amrit Bottlers Private Limited 2. Bengal Beverages Private Limited 3. Brindavan Agro Industries Limited 4. Brindavan Beverages Limited 5. Brindavan Bottlers Private Limited 6. Diamond Beverages Private Limited 7. Enrich Agro Food Products Private Limited 8. Kandhari Beverages Private Limited 9. Ludhiana Beverages Private Limited 10. Moon Beverages Limited 11. Narmada Drinks Private Limited 12. Sri Sarvaraya Sugars Limited 13. Superior Drinks Private Limited 14. Udaipur Beverages Limited 15. Wave Beverages Private Limited Our value chain We owe our success in being a trusted and recognized brand to our reliable partners across our value chain. The bottling partners, suppliers, distributors, retailers, customers and the communities in which the we operate help us to grow our business as well as continually improve the sustainability performance. 3 Sustainability Update 2018-19 Online Supplementary Report Our approach to embedding responsible business practices extends across our value chain and is based on international guidelines of United Nations Declaration of Human Rights, International Labour Organization’s Declaration on Fundamental Principles and Rights at work and United Nations Global Compact (UNGC). The Company’s acknowledgment of these international principles is consistent with our dedication to enriching the workplace, respecting all human rights, preserving the environment and strengthening the communities where we operate. A few highlights of our procurement practices: As per the regular supplier infrastructure review process, we continue to upgrade the supplier base. More than 95% of our budget is spent on sourcing from local ingredient and packaging suppliers Our associations Coca-Cola endorses various global charters and principles like UN Global Compact, CEO Water Mandate, Sustainable Development Goals (SDGs), UN Habitat. In India, we work with various organizations and industry bodies on issues that are relevant to our stakeholders. These include: Indian Beverage Association (IBA) – On their management committee Pet Packaging Association for Clean Environment (PACE) - On their management committee American Chamber of Commerce in India (AMCHAM) The Confederation of Indian Industry (CII) The Federation of Indian Chambers of Commerce and Industry (FICCI) The Confederation of Indian Food Trade & Industry (CIFTI) International Life Sciences Institute India (ILSI) – On their board of trustees Indian Soft Drink Manufacturer’s Association