Sustainability Update 2018-19 Online Supplementary Report Coca-Cola India Private Limited

Sustainability Update 2018-19 Online Supplementary Report

Contents The Coca-Cola system in India ...... 2 Our Governance Framework ...... 6 About the Report ...... 8 Our Approach to Sustainability ...... 9 Environmental Performance ...... 12 Social Performance...... 16 Workplace safety ...... 16 Human and workplace rights ...... 17 Consumer satisfaction ...... 18 Product and Ingredient safety ...... 19 Responsible Marketing ...... 19 Human capital ...... 20 Women economic empowerment ...... 23 GRI Index ...... 25 Assurance Statement ...... 28 Appendix A: Topic boundary ...... 32 Appendix B: 2020 Global commitments ...... 33 Appendix C: Anandana Projects ...... 36

Sustainability Update 2018-19 Online Supplementary Report

The Coca-Cola system in India The Coca-Cola Company (TCCC) is a global beverages company which offers more than 500 brands and 4,100 products to people in more than 200 countries and territories. TCCC sources ingredients; manufactures and sells concentrates, beverage bases and syrups to its bottling operations; owns the brands and is responsible for consumer brand marketing initiatives. It is headquartered in Atlanta, Georgia (USA). The Coca-Cola system in India includes Coca-Cola India Private Limited (CCIPL) - a wholly owned subsidiary of TCCC; Hindustan Coca-Cola Beverages Pvt. Ltd (HCCBPL) - another wholly owned subsidiary of TCCC and independent franchise bottling partners of TCCC.

The Coca-Cola Company (TCCC), Atlanta, USA

Hindustan Coca- Independent Coca-Cola India Cola Beverages Franchise Bottling Private Limited Private Limited Partners

Anandana: Coca Cola India Foundation

The Coca-Cola System in India has extensive reach and inspires moments of happiness across the country. A small volume of the beverages is also exported to neighboring markets like Nepal, Bhutan, Bangladesh and Maldives (demand driven). Coca-Cola India Pvt. Ltd (CCIPL): TCCC has been operating in India through its wholly owned subsidiary Coca-Cola India Private Limited (CCIPL) since 1992. CCIPL is a private limited company incorporated under the Companies Act 1956 in India. Its corporate office is in Gurugram, Haryana. Our functions include managing franchise bottling operations, brand management and marketing activities in India. The product portfolio in India includes the following:  Aerated: Coca-Cola, Coke Zero, Diet Coke, Sprite, Sprite Zero, Fanta, Fanta Fruity Orange, Thums Up, Thums Up Charged, Limca, Schweppes Tonic Water, Schweppes Soda Water, Schweppes Ginger Ale, Kinley Soda  Juice based: Minute Maid Pulpy Orange, Minute Maid Nimbu Fresh, Minute Maid Guava, Minute Maid Mango, Minute Maid Mixed Fruit, Minute Maid Apple, Minute Maid Litchi, Minute Maid Anar, Minute Maid Pulpy Mosambi, Minute Maid Pulpy Santra, Minute Maid Anar, Minute Maid Litchi,  Minute Maid Smoothie, Minute Maid 100% Indian Anar, Minute Maid 100% Indian Santra, Minute Maid 100% Indian Apple, Minute Maid Tomato, Minute Maid Colour, Minute Maid Cranberry, Minute Maid Pineapple, Minute Maid Nutriforce Apple, Minute Maid Nutriforce Mixed Fruit, Fruit Punch Indian Twister, Fruit Punch Santra Mosambi, Maaza, Maaza Refresh, Maaza Gold, Zico, RimZim, Rani Float Orange, Rani Float Pineapple, Rani Float Peach, Rani Float Strawberry-Banana, Vitingo, Kinley Fruitizz  Ready to drink flavored milk: Vio Almond Delight, Vio Kesar Treat, Vio Vanilla Wave, Vio Chocolate Burst, Vio nutrishake

Sustainability Update 2018-19 Online Supplementary Report

 Packaged drinking water and hydration drinks: Kinley water, Bonaqua, Aquarius, Aquarius Glucocharge 3x, Glaceau Smartwater, Aquarius Glucocharge Orange, Aquarius Glucocharge Apple  Tea and coffee: Georgia Gold, Fuze Tea Lemon, Fuze Tea Peach Anandana, The Coca-Cola India Foundation: Anandana – Coca-Cola India Foundation, a Company registered under Section 25 of the Companies Act, is a wholly owned not-for-profit charitable subsidiary of CCIPL. It provides monetary grants and other assistance to civil society organizations who can be suitable partners in implementing projects for community development and social welfare. The Foundation seeks to ensure project execution, maintenance and sustainability through the active involvement and direct participation of the beneficiary communities at the grass-root level. Our bottling partners: Our bottling partners prepare, package, distribute and sell the final branded beverages to CCIPL’s customers and vending partners, who, in turn, sell our products to consumers. We work closely with all our bottling partners to ensure that the Company values are embedded throughout the Coca-Cola system.  Hindustan Coca-Cola Beverages Pvt. Ltd (HCCBPL): HCCBPL is a wholly owned subsidiary of TCCC and is the largest bottler in India. HCCBPL has 23 bottling plants at strategic locations spread across the country and covers a major portion of bottling operations for the Coca-Cola System in India.  Independent Franchise Bottling Partners (FBOs): FBOs operate in India under license from TCCC. Following is a list of the FBOs located across the country 1. Amrit Bottlers Private Limited 2. Bengal Beverages Private Limited 3. Brindavan Agro Industries Limited 4. Brindavan Beverages Limited 5. Brindavan Bottlers Private Limited 6. Diamond Beverages Private Limited 7. Enrich Agro Food Products Private Limited 8. Kandhari Beverages Private Limited 9. Ludhiana Beverages Private Limited 10. Moon Beverages Limited 11. Narmada Drinks Private Limited 12. Sri Sarvaraya Sugars Limited 13. Superior Drinks Private Limited 14. Udaipur Beverages Limited 15. Wave Beverages Private Limited Our value chain We owe our success in being a trusted and recognized brand to our reliable partners across our value chain. The bottling partners, suppliers, distributors, retailers, customers and the communities in which the we operate help us to grow our business as well as continually improve the sustainability performance.

Sustainability Update 2018-19 Online Supplementary Report

Our approach to embedding responsible business practices extends across our value chain and is based on international guidelines of United Nations Declaration of Human Rights, International Labour Organization’s Declaration on Fundamental Principles and Rights at work and United Nations Global Compact (UNGC). The Company’s acknowledgment of these international principles is consistent with our dedication to enriching the workplace, respecting all human rights, preserving the environment and strengthening the communities where we operate. A few highlights of our procurement practices:  As per the regular supplier infrastructure review process, we continue to upgrade the supplier base.  More than 95% of our budget is spent on sourcing from local ingredient and packaging suppliers Our associations Coca-Cola endorses various global charters and principles like UN Global Compact, CEO Water Mandate, Sustainable Development Goals (SDGs), UN Habitat. In India, we work with various organizations and industry bodies on issues that are relevant to our stakeholders. These include:  Indian Beverage Association (IBA) – On their management committee  Pet Packaging Association for Clean Environment (PACE) - On their management committee  American Chamber of Commerce in India (AMCHAM)  The Confederation of Indian Industry (CII)  The Federation of Indian Chambers of Commerce and Industry (FICCI)  The Confederation of Indian Food Trade & Industry (CIFTI)  International Life Sciences Institute India (ILSI) – On their board of trustees  Indian Soft Drink Manufacturer’s Association (ISDMA)  The Associated Chambers of Commerce of India (ASSOCHAM)  All India Food Processors' Association (AIFPA)  Retailers Association of India (RAI)  Food and Beverage Association of India (FBAI)  The U.S.-India Business Council (USIBC)  PHD Chamber of Commerce and Industry (PHDCCI)  Public Affairs Forum of India (PAFI)  Action Alliance for Recycling of Paper Carton (AARC) Risk Management We have an Enterprise Risk Management (ERM) structure that enables us to identify, assess and manage existing and new risks in a planned and coordinated manner with minimum disruption and cost, to protect

Sustainability Update 2018-19 Online Supplementary Report and preserve our human, physical and financial assets. Our internal controls and its effectiveness are further reviewed by our internal auditors. The Supplier Guiding Principles (SGP) is a vital pillar of the Coca-Cola Company’s human rights and workplace accountability programme. These programs are driven by the belief that good corporate citizenship is essential to our long-term business success and must be reflected in our relationships and actions in our workplaces and the workplaces of those who are authorized to directly supply to our business. The Supplier Guiding Principles communicate our values and expectations and emphasize the importance of responsible workplace policies and practices that comply, at a minimum, with applicable environmental/labor laws and regulations.

Sustainability Update 2018-19 Online Supplementary Report

Our Governance Framework

TCCC’s Code of Business Conduct (COBC) guides the conduct of our business and all our associates. This is a single standard applicable to all Coca-Cola entities’ operations across the globe. The Code addresses our responsibilities to the company, fellow colleagues, customers, suppliers, consumers and Governments. The Code articulates TCCC’s expectation of accountability, honesty and integrity in all matters. All our associates are required to read and understand the Code and follow its precepts, both in the workplace and in the larger community. It is extremely important for us to ensure that all other businesses that we associate with also believe in the same standards of ethical and fair behaviour. Therefore, COBC is applicable to our suppliers as well. Suppliers additionally are encouraged to report potential improper conduct by Coca-Cola employees who interact with them. The COBC is administered at the global level by TCCC’s Ethics and Compliance Committee which comprises of members of TCCC’s senior leadership. To ensure an ongoing commitment to the code, TCCC offers online training to all associates, which discusses topics related to ethics and compliance, including the anti-bribery policy. All new hires of CCIPL receive the COBC training upon joining the organization. Employees are provided with multiple touch-points – including an online portal and global ethics hotline number to report any Code of Conduct violations. Our web-based portal, www.KOethics.com is available to all (external stakeholders included) for reporting and concerns pertaining to violation of our COBC or logging in a general complaint. This portal is managed globally by a third-party agency to ensure complete transparency. Upon any incident being reported fair and independent enquiries are conducted by the global team with support from the territory Legal and Ethics Officer and the Human Resources team. At the end of the enquiry, appropriate recommendations are provided to the head of the relevant company. Our governance structure At CCIPL, the board of directors is the ultimate decision-making body and it consists of the following directors:

 Mr. T. Krishnakumar (Chairman)  Mr. Sunil Gulati (Whole time Director, designated as Vice President –Technical)  Mr. Asim Parekh (Whole time Director, designated as Vice President - Fruit Circular Economy)  Mr. Ishteyaque Amjad (Whole time Director, designated as Vice President - Public Affairs & Communication and External Affairs) In addition, several committees have been constituted for advising on operational, environmental and social affairs. India Advisory Board

The India Advisory Board (IAB) is the foremost advisory body within CCIPL. The IAB guides the management on various business, operational and environment-related matters to help formulate short and long-term strategies. The IAB is comprised of the following people:

 General VP Malik (Former Chief of the Indian Army)  Mr. Deepak Parekh (Chairman HDFC Limited)  Mr. SK Munjal (MD – Hero Corporate Services Limited)

Sustainability Update 2018-19 Online Supplementary Report

 Ustad Amjad Ali Khan (Eminent Musician)  Ms. Kiran Mazumdar Shaw (CMD, Biocon Limited)  Mr. TV Mohandas Pai (Chairman – Manipal Global Education Services) The Coca-Cola India Foundation has an Internal Governing Board of Directors with an external Advisory Board comprising eminent persons drawn from different disciplines to advise it on its overall working, its mission objectives and long-term strategies best designed to achieve maximum public benefit. Anti-corruption and anti-bribery The Coca-Cola Company has also incorporated a prohibition against bribery into its COBC. We abide by all applicable anti-bribery laws, including the U.S. Foreign Corrupt Practices Act, and local laws in every country in which we do business. Additionally, as a signatory to the United Nations Global Compact, we are committed to avoiding all forms of corruption. All employees of CCIPL undergo annual training on our anti-bribery policy. The policy has a two-pronged purpose of preventing improper payments and ensuring accurate reporting of all permissible payments. This policy provides the foundation for conducting our business in a fair, ethical and legal manner. TCCC conducts periodic anti-bribery assessments and audits of its businesses worldwide to raise overall awareness, detect potential misconduct and monitor compliance with anti-corruption laws and policy.

Sustainability Update 2018-19 Online Supplementary Report

About the Report

Our sustainability report has been issued annually since 2011. The present report is our 8th sustainability report covering the reporting period from January 1, 2018 to December 31, 2018 and focuses on how our sustainability concerns are aligned with our business strategy. It has been prepared in accordance with the “Global Reporting Initiative (GRI) Standards: Core option”. Scope & Boundary There has been no significant change from the previous reporting periods in terms of reporting scope and boundary. The reporting boundary for the report is based on where the significant impact of a material topic lies, and the extent to which we report on it, is based on our control or influence on the respective entity. The boundary considered for various material topics includes our operations, HCCBPL, independent franchise bottling partners and Anandana, our foundation for CSR projects. Our control and influence on other entities of the Coca-Cola System in India is limited to certain aspects of their operations. The precise reporting boundary and entity-wise coverage for all material topics is presented in the ‘Topic boundary’ section in Appendix A. Defining report content Our sustainability disclosure comprises of two reports – ‘Sustainability update 2018-19’ and ‘Online Supplement 2018/19’. Through our ‘Sustainability update 2018/19, we present a summary and progress report of our key sustainability programmes like – Water Stewardship, Fruit Circular Economy, World without Waste, Beverages for Life and Transforming our value chain across supply chain. Online Supplement is meant to serve as an accompaniment to the Sustainability Update 2018/19 report. It provides additional information on our sustainability approach, climate change, social performance and governance structure etc. Together, the two reports address all material topics identified in our materiality matrix. We identified the material topics through a materiality assessment and stakeholder engagement exercise that was undertaken at our corporate office in consultation with select stakeholders and the management team. Each material topic has been mapped against the relevant indicators from the GRI Standards, 2016. Data management The data presented in this report is a collection of historical performance data as well as performance data from the current year. Standard guidelines, assumptions and methodologies used for data calculations have been disclosed wherever applicable. The quantitative data highlighted in the report covers the calendar year from January 1, 2018 to December 31, 2018 unless otherwise stated. However, for readers to have more up-to-date information, we have also provided information about decisions and key events that took place in 2019 before the publication of this report. The principles of stakeholder inclusiveness, materiality, sustainability context and completeness have been consistently followed to define the report content. We have also sought external assurance for the report towards which M/s DNV GL Business Assurance India Private Limited (DNV GL) was engaged. DNV GL carried out the independent assurance of this sustainability report based on the GRI Standards and its principles related to stakeholder inclusiveness, materiality, sustainability context and completeness, Assurance Standard - AA1000AS (2008) (Type II moderate) and ‘DNV GL Verisustain’ protocol. This report has been prepared in accordance with the GRI Standards: Core option.

Sustainability Update 2018-19 Online Supplementary Report

Our Approach to Sustainability

GRI defines stakeholders as entities or individuals that can reasonably be expected to be significantly affected by the organization’s activities, products, and services; and whose actions can reasonably be expected to affect the ability of the organization to successfully implement its strategies and achieve its objectives. As part of our business, we constantly engage with our stakeholders both internally and externally through both formal and informal engagement methods. We strive to create value by building long-term relationships with our stakeholders who include our consumers, customers, associates, employees, communities, civil society organizations every day. At CCIPL, we maintain a two-way stakeholder engagement on an ongoing basis which helps us to understand our stakeholders’ needs and expectations. Over the course of the year, our stakeholders bring their concerns to our notice and wherever possible, we proactively address these concerns. Mode of Stakeholder Engagement

Consumers Engaged through Interest areas Toll free consumer helpline nos./ email, Nutritional information, youth engagement, new satisfaction survey, brand connect products, quality and safety Business partners/ Industry Peers Engaged through Interest areas Regular engagement along with our bottling Water stewardship, sustainable agriculture, and partners, membership and participation in sustainable packaging and recycling industry associations Civil Society Organizations Engaged through Interest areas Programmes with CSOs/NGOs on health, New programmes and partnerships, Disclosure of sanitation, water and employee volunteering through sustainability report Employees Engaged through Interest areas Employee engagement initiatives, annual Work-life balance and employee well-being appraisal, volunteering opportunities, reward initiatives, training programmes, leadership programmes connect sessions Academia Engaged through Interest areas Engagement with colleges/universities/research Employment/ internship opportunities for agencies through internship programmes, campus students recruitment, partnership programmes, advisory services Government/ Regulatory authorities Engaged through Interest areas Engagement on a need basis, participation in Regular and timely submissions of compliance ministerial level consultation groups on relevant related documentation issues along with peer companies Customers Engaged through Interest areas Formal channels like supply chain/ marketing Entrepreneurship programmers for retailers, team regular stock taking, availability of energy efficient coolers

Sustainability Update 2018-19 Online Supplementary Report

Our priority issue analysis In 2018, we conducted a materiality assessment to identify our priority sustainability issues in line with the GRI requirements and our business operations. Materiality assessment was conducted against two dimensions: topics having potential impact on business, and those influence our stakeholders. The first step was the identification of sustainability issues to be considered and stakeholders to be consulted. The inputs for the list of sustainability issues came from issues considered by TCCC and issues faced by our peers and industry at large and are also aligned with our global vision on sustainability For the identification of stakeholders, we consulted with team members from various departments who engage with stakeholders regularly. Once the list of sustainability issues and stakeholder groups to be considered were finalized, we held workshops with the identified stakeholders. External stakeholders included representatives from academia, youth organizations, civil society organizations, media, industry associations, vendors, consumer rights organizations, doctors and nutritionists. We conducted in person interviews and workshops with both internal and external stakeholders. The inputs from these discussions were combined to arrive at our issue prioritization map which was then finalized in discussion with our Leadership Council. The sustainability issues/material topics placed at the top-right corner (figure below) are expected to have the highest impact on our business as well as on our stakeholders and are hence are priority sustainability issues. The key sustainability issues that our internal and external stakeholders consider tohave very high relevance are presented in the materiality matrix. These priority issues are:

 Water Stewardship  Ethics and governance  Product and ingredient safety  Responsible supply chain  Manufacturing waste  Sustainable agriculture  Sustainable packaging  Low calorie and no sugar portfolio  Climate change The following sustainability issues are also considered having high relevance to our stakeholders:  Transparent nutrition information  Community engagement  Occupational Health & Safety (OHS)  Human and workplace rights  Diversity and equal opportunity  Women empowerment  Post-consumer recycling  Employee wellness, development & engagement  Retailer capability development  Responsible marketing  Data security and privacy  Sanitation and hygiene

Sustainability Update 2018-19 Online Supplementary Report

Environmental Performance

Our approach Climate change is one of the most important global issues of our time. At CCIPL, we understand the impacts of climate change and hence work diligently towards reducing them. Our approach towards our environmental performance is guided by the Precautionary Principle (PP) and aims to minimize our resource utilization, optimize efficiencies and undertake initiatives to reduce negative impacts of our operations on the environment. We regularly record and monitor our environmental KPIs such as water, energy, emissions and waste. We also have policies and targets in place to reduce our environmental footprint across the sector. Our performance Water Being a global beverages company, water is very essential to our operations. Therefore, we are very much committed to efficiently managing water throughout our value chain. The total water withdrawn for this year is 10,580,494 cubic meters. The water treated and discharged at site is 3,984,390 cubic meters. The water withdrawn by source is depicted below.

Water withdrawl by source (cubic meters)

64,64,422 54,43,694 56,28,041 52,75,676

24,34,602 25,30,041 25,85,823 25,63,271 10,68,025 9,99,987 10,53,795 14,84,024 92,028 1,32,787 66,398 68,777

2015 2016 2017 2018

Well water Surface water Municipal water Others

Water discharge by destination is given in the table below:

Parameter Units 2015 2016 2017 2018 Treated and discharged at m3 33,15,167 30,49,933 29,96,878 39,84,390 site Treated wastewater sent m3 54,766 71,639 NA NA to natural bodies Wastewater discharged to local m3 28,205 99,256 NA NA wastewater treatment plant

In line with our water stewardship initiative, we have taken several initiatives across our operations to reduce our Water Use Ratio (WUR). We define water use ratio as the water consumed per litre of beverage produced.

Sustainability Update 2018-19 Online Supplementary Report

Water Use Ratio 1.93 1.94 1.88

1.78

2015 2016 2017 2018

Major interventions for reducing water use ratio

Water resource Optimizing process Zero liquid discharge Backwash recovery management teams frequency at 4 plants and 2 vacuum pump

Self assessment tool More efficient CIP underway water reuse Process Process kit process UF - RO based

Encourage dry floor Replicating best advance Water reuse Water

culture Optimization practices wastewater recovery Water day technologyNew

Create Awareness Create celebrations Decaustizer recovery

Energy At CCIPL, we aim to manage our climate impacts by using the best mix of energy sources we can while improving the energy efficiency of our manufacturing, distribution and marketplace. Our investments in use of best-in-class technology and upgradation of infrastructure have paid off in significant improvement in our Energy Use Ratio (EUR) - amount of energy used for producing a litre of beverage.

Energy Consumption within organization (TJ) Energy use ratio

1,747.8 0.65 1,487.0 1,446.0 1,433.01,391.0 1,438.0 1,205.0 1,255.0 0.62 0.61

0.59

2015 2016 2017 2018

Primary energy Secondary Energy 2015 2016 2017 2018

For computing the EUR, the total of all energy consumed, except for fuels used for fleet operations (accounted for in the fleet emissions) is considered. This includes energy use of secondary operations, such as pre-form manufacturing, bottle blowing, and lift truck operation, but does not include any exported power (generated on site but exported to the Local Utility Grid or elsewhere). Energy use

Sustainability Update 2018-19 Online Supplementary Report associated with onsite power generation from fueled generators is accounted for in the fuel use and not the electricity generated. Interventions to reduce energy use ratio

Process optimization and re-engineering Adoption of new technology

•Use of LED lights •Roof top solar energy •Optimizing HP compressor •Use of CNG & biomass in boilers •Energy efficient pumps & motors •Vapor absorption refrigeration system •Installation of steam operating pumping trap

Renewable Energy Renewable energy use is another critical component of our strategy and we are promoting use of renewables especially biofuels across our bottling units. Our renewable energy mix consists of biomass, biofuels and solar energy. We have made significant improvement on this front and for the reporting period, biomass comprised 51% of our total primary energy use.

Primary Energy (TJ) Non-Renewable Energy Sources (TJ) 2015 2016 2017 2018 Light Fuel Oil 514.7 544.6 498.0 283.7 Heavy Fuel Oil 0.4 1.6 5.2 406.0 Natural Gas 68.6 60.0 47.4 48.4 Propane 38.7 Gas flare from WTP 2.0 Total 583.7 606.2 550.6 778.4 Renewable Energy Sources (TJ) Biomass 903.1 769.3 817.7 895 Other Fuels 22.2 69.9 41.9 63.2 Solar 0.2 0.6 22.9 11.1 Total 925.5 839.8 882.4 969.3 Total Primary energy 1,509.2 1,446.0 1,433.0 1,747.8 Secondary Energy (TJ)

Electricity purchased 1,205.0 1,255.0 1,391.0 1,438.0

Emissions

Our 2020 vision for our system is to reduce the carbon footprint of ‘the drink in your hand’ by 25 percent. We are working to reduce greenhouse gas emissions across our entire value chain by making comprehensive changes in our manufacturing processes, packaging formats, delivery fleet, refrigeration equipment and ingredient sourcing. To reach this goal, we have developed a Carbon Scenario Planner to help standardize a forecast methodology for carbon in the system supply chain and to support target setting. In 2010, we undertook baseline creation for the total carbon impact of ‘Drink in Your Hand’ and

Sustainability Update 2018-19 Online Supplementary Report are working towards initiatives across manufacturing, packaging, cold drink equipment for reducing this impact.

Emissions (tCO2e)

56,228.4

2,89,936.5

Direct Emissions (Scope 1) Indirect Emissions (Scope 2)

Waste At CCIPL, we take conscious efforts to manage our waste efficiently. We segregate the hazardous and non-hazardous waste and further pass it on to authorised vendors for recycling or proper disposal.

Total waste Hazardous waste Waste sent for Percentage waste sent Year generated in plants generated (tons) recycling/recovery (tons) for recycling/recovery (tons)

2015 59,561 3,346 47,917 80.45%

2016 50,627 3,248 41,537 82.30%

2017 51,231 NA 42,224 82.42%

2018 52,266 NA 42,733 81.76%

Sustainability Update 2018-19 Online Supplementary Report

Social Performance Workplace safety Coca-Cola Operating Requirements (KORE) defines the policies, standards and requirements for managing safety, environment and quality throughout our operations. Group and business unit presidents oversee supporting the implementation of robust safety response processes and ensuring that incident reduction action plans and intervention practices are in place. Our goal is to reach alignment on a common safety vision, impart education on good safety practices and improve safety performance throughout the system. Training programs are conducted for new employee hires and periodic refresher trainings are conducted for all our associates, workers and contract laborers. For ensuring effective management of safety related issues across the TCCC system in India, we have developed a governance structure comprising of the technical team of CCIPL and our bottling partners. Our interventions and governance mechanism are evaluated periodically on the basis of audit outcomes and stakeholder feedback. Our commitment to workplace safety is demonstrated through our ambitious internal target for Lost Time Incident Rate (LTIR), performance of which is tracked regularly at the business unit level1. Our performance This year there has been a decrease in Lost Time Incidents Rate (LTIR) from 0.11 in 2017 to 0.07. While addressing each of such specific workplace related injury or illness with focused corrective actions, we diligently continue our focus on specific areas related to fall prevention and protection, contractor safety and vehicle safety to drive a long-term improvement in safety performance. Despite the intensive health and safety measures in place at our operations and our regular training activities, we regret to report that we lost one employee and eight contract workers in 2018. Each of these incidents have been investigated thoroughly and risk mitigation measures have been implemented. We are also working diligently to intensify health and safety training to prevent such occurrences in the future.

1 Further details of our global safety policy can be accessed at: http://www.coca-colacompany.com/our- company/safety-health#TCCC.

Sustainability Update 2018-19 Online Supplementary Report

Loss Time Injury Loss Time Incident Rate (LTIR)

0.20 2018 13

2017 25 0.11 0.08 0.07 2016 20

2015 46 2015 2016 2017 2018

Lost Days Loss Time Incident Severity Rate 2.7 2018 254

2017 1.3 178 1.1 0.8 2016 273

2015 645 2015 2016 2017 2018

Note:

 The LTIR indicated here is defined based on KORE standard and is calculated based on 2,00,000 man-hours worked.  Fatality is considered as one lost day as per the KORE system. Human and workplace rights Our approach Human Rights Policy Our Human Rights Policy2 establishes a foundation for managing our business in accordance with the highest standards. At Coca-Cola, it is every employee’s responsibility to maintain a work environment that reflects respect and is free from all discrimination and harassment. If any employee believes that someone is violating the Human Rights Policy or the law, they are asked to report it immediately to their manager, Human Resources, Company legal counsel or KO Ethics Line (a global internet and telephone information and anonymous reporting service for employees). Supplier Guiding Principles (SGP) Our Supplier Guiding Principles (SGP)3 communicate our values and expectations of suppliers and emphasize the importance of responsible workplace practices that respect human rights and comply, at a minimum, with applicable environmental and local labour laws and core international conventions.

2 http://www.coca-colacompany.com/our-company/human-rights-policy/ 3 http://www.coca-colacompany.com/content/dam/journey/us/en/private/fileassets/pdf/unknown/unknown/SGP_Brochure_ENG.pdf

Sustainability Update 2018-19 Online Supplementary Report

The Supplier Guiding Principles are a part of all contractual agreements with direct and authorized suppliers. We expect our suppliers to develop and implement appropriate internal business processes to ensure compliance with the SGP and we routinely utilize independent third parties to assess suppliers' compliance with the SGP through audits. If a supplier fails to uphold any aspect of the SGP requirements, the supplier is expected to implement corrective actions. We reserve the right to terminate an agreement with any supplier that cannot demonstrate that they are upholding the SGP requirements. Sustainable Agricultural Guiding Principles (SAGP) The Sustainable Agriculture Guiding Principles (SAGP)4 expands on the SGP and provides targeted guidance to our suppliers of priority agricultural ingredients. We are currently collaborating with our suppliers on the journey ahead to ensure that all priority agricultural commodities are sourced sustainably by 2020 in line with the SAGP standards. Our performance

Consumer satisfaction Our approach To ensure active consumer interaction, The Coca-Cola System has a network of dedicated Consumer Response Coordinators (CRC) spread across the country. Consumers are also invited to our manufacturing plants across the country, to help enhance understanding of the manufacturing of Coca-Cola products. These plant visits have become one of the most preferred and cherished ways for our consumers to get to know more about the products they love. The visitor profile includes people from different walks of life including students, media, government officials, distributors, retailers, corporate representatives and others. Our consumers are well connected with the various channels that we have established. In India, we are accessible over toll-free number 1800-208-2653 and the consumer helpline email ID:

4 http://www.coca-colacompany.com/content/dam/journey/us/en/private/fileassets/pdf/sagp/SAGP-2013.pdf

Sustainability Update 2018-19 Online Supplementary Report [email protected]. These are prominently displayed on all product packages. Social media is another platform where consumers can reach us. Product and Ingredient safety Our approach We measure and manage key product and package quality attributes so that our products meet applicable regulations, The Coca-Cola Company (TCCC) requirements and consumer expectations in the marketplace. To ensure such consistency and reliability globally, the Coca-Cola system is governed by the Coca-Cola Operating Requirements (KORE). KORE is an integrated quality management system that holds all of our operations in over 200 countries to the same standards of production and distribution. We keep refining our requirements to ensure that our management system (KORE) embodies the most recent and stringent manufacturing requirements and regulations and align to internationally recognized standards in manufacturing and distribution throughout our value chain. Your safety, our priority Health and safety impacts of all our products are considered throughout the product lifecycle stages. From product development at the R&D stage to the bottling locations, compliance with the requirements of the Food Safety and Standards Act is ensured at each stage. Our Quality Systems require all our suppliers to comply with safety, environmental and quality standards including:  Food Safety and Standards Act  Global Food Safety Initiative (GFSI) recognized Food Safety Management System Certification for all suppliers of primary ingredients and packaging material In Nov 2018, Food Safety and Standards Authority of India (FSSAI) issued the final regulation on Claims and Advertising. This is the first time that FSSAI has brought in the Nutrition and Health claims regulation in alignment with global guidelines of Codex Alimentarius. In this regulation, the requirements of Nutrition and Health claims pertaining to Nutrient content, Nutrient function and Health claims are stated. Coca-Cola was the first beverage company to place Front-of-Pack calorie information (transparent nutrient information) on nearly all our packaging worldwide. We make available nutritional information of our products on the packs and on our website as well. All products manufactured & packaged contain Front-of-Pack calorie declarations with exception of those bottled in Returnable Glass Bottles. We also have an Advisory Council of Science (ACOS). It is a council of external experts from diverse fields like Food Science and Technology, Food Nutrition, Public policy on Food, Dairy Technology. This council is one of the Governing councils who advises and guides the Company to  Identify & highlight the evolving nutritional needs of Indian Consumers  Suggest viable solutions for consumer desirable beverage applications  Help formulate sustainable strategy for nutrition-based products Responsible Marketing Our approach Prohibition of marketing and advertising in media in which 35% or more of the audience is composed of children under 12 and that directly targets such children.

To adhere to this, we take constant efforts to ensure that:

Sustainability Update 2018-19 Online Supplementary Report

 100% of our celebrities are appealing universally and not specific to Children below 12 years  100% of our experiential/ mass sampling were organized at venues which are universal in nature and no samples were given to Children unattended.  Design and script of our experiential zone were also approached for an adult audience.  We don't entertain conversations around Sponsorship or Movie tie-up opportunities where the primary target audience is children below 12 years of age. Human capital Our winning culture The over-arching vision for Coca-Cola’s well-being initiative is to have a culture that enables employees to be their best selves as individuals, leaders, team members, and Coca-Cola ambassadors. We provide a platform for our associates to bring their unique talents and ideas to work every day and help the Coca-Cola system achieve the goals outlined in our 2020 Vision. We strive to create open work environments as diverse as the markets we serve, where people are inspired to create superior results. We also aim to create environments where people are fully engaged and where the Company is viewed both internally and externally as an employer of choice. To encourage a work environment of open communication and to effectively solicit and leverage innovative ideas, we engage in frequent dialogue with our associates. Such dialogue provides us with valuable information, increases awareness, promotes business strategies, shares successes and opportunities, and solicits employee opinions. Acquiring and grooming our talent We understand that in a competitive market like India, acquiring and retaining the right talent poses a significant challenge. Our human resources team works on multiple strategies for hiring the right talent and keeping them motivated. Our hiring strategy involves building a robust entry-level talent pipeline through campus hiring and laterally recruiting experienced individuals from diverse backgrounds and pedigree (FMCG, consulting, retail etc.) Our signature summer internship and campus hiring program–Mantra helps us achieve that. It is a structured program for interns from top business schools involving live business projects some of whom join us as management trainees post their internship. We believe in the 70-20-10 principle for meeting the learning and development needs for our associates. This means 70% of learning happens on the job, 20% through interpersonal interactions with others and the remaining 10% is addressed through formal classroom training. Healthy employees, happy employees We run several initiatives like well-being assessment, well-being coach and on-site biometrics that are focused on our employee’s wellbeing. The Well-Being Assessment is a confidential short online questionnaire about lifestyle habits related to eating, sleeping, exercising and coping with stress. Employees are provided with an individualized well-being report that can help them see how well they are – and where they can improve to live healthier. The Well-Being Coach provides motivation and ongoing assistance to help our employees live healthier and feel more energized in areas like weight management, smoking cessation, fitness, nutrition, stress management and support for chronic conditions. We have also implemented global employee well-being programs like the ‘International Employee Assistance Program’ and the ‘Annual Global Activity Challenges’ in India.

Sustainability Update 2018-19 Online Supplementary Report

This year we launched a Wellness taskforce to focus on emotional, mental, spiritual and physical wellbeing of associates. Wellness taskforce partnered with Fitternity - a fitness platform, to organize multiple wellness initiatives including on-the spot health assessment, Zumba sessions, diet consultations and marathon training sessions amongst others.

We have also introduced a new category of recognition ‘BU President Awards 2018: Growth Behaviours Awards’ for our associates. As part of this recognition, awardees will get a fully sponsored opportunity to visit the Global Headquarters in Atlanta, with a planned itinerary. In 2019, we launched a new global digital well-being hub, ‘BE WELL’. It is a one stop shop for wellbeing. Fostering a diverse and inclusive culture As a global corporation operating across geographies, all our business units adapt to the guidelines and principles of the parent organization, The Coca-Cola Company (TCCC). Our commitment to diversity principles is embodied in our Human Rights Policy. We are an equal opportunity employer and do not discriminate based on gender, religion, ethnicity, race etc. TCCC's global diversity mission is to mirror the rich diversity of the marketplace we serve and be recognized for our leadership in Diversity, Inclusion and Fairness in all aspects of our business. In India, we have a firm focus on nurturing women leaders and promoting diversity. We have a Diversity and Inclusion council with a balanced representation of both men and women. The council focuses on accelerating the development and movement of women talent into roles of increasing responsibility and influence and in doing so, it aims to enhance business performance while simultaneously establishing a strong reputation as one of the best companies to work for. Below are the highlights from 2018 related to our diverse work culture at Coca-Cola: . 31.4% of women associates in our workforce . 26.7% women in senior management roles . 36% women in leadership team . 38% new women hires . 100% return rate from maternity/paternity leaves Employee benefits We offer competitive wages and benefits that are benchmarked with the prevailing market practices. Our compensation structure meets the statutory requirements of retirement benefits like Provident Fund (PF) and Gratuity. In addition to the above, we provide facilities like medical/accident/ life insurance, free health check-ups for employees, loans and advances, parental leaves for women and men, sponsorship for promoting an active lifestyle, etc.

Sustainability Update 2018-19 Online Supplementary Report

Information on employees and new employee hires

Number of employees 30-50 Employee Category <30 years >50 years Male Female years Senior management Nos 0 64 9 41 15

Middle management Nos 3 89 3 69 26

Junior management Nos 30 45 2 58 36

Workers (Permanent) Nos - - - - -

Non-Supervisors Nos - - - - -

Contractual Workers Nos - - - - -

Total 33 198 14 168 77

Gender-wise workforce turnover 2017 2018 Category Unit Male Female Male Female North India Nos 23 9 10 9 South India Nos 0 1 0 0 East India Nos 1 0 0 1 West and Central India Nos 0 1 1 0

Age-wise workforce turnover 2017 2018 Category Unit 30 - 50 <30 30 - 50 > 50 <30 years > 50 years years years years years

North India Nos 1 27 4 0 19 0 South India Nos 0 1 0 0 0 0 East India Nos 0 1 0 1 0 0 West and Central India Nos 1 0 0 0 1 0

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Gender-wise new employee hires 2017 2018 Category Unit Male Female Male Female North India Nos 20 13 17 11 South India Nos 0 0 1 0 East India Nos 1 0 1 1 West and Central India Nos 1 0 1 0

Age-wise new employee hires 2017 2018 Category Unit < 30 30 - 50 >50 < 30 30 - 50 >50 years years years years years years

North India Nos 13 19 1 11 17 0 South India Nos 0 0 0 0 1 0 East India Nos 0 1 0 1 1 0 West and Central India Nos 0 1 0 0 1 0 Note: CCIPL does not have visibility in terms of the number of contract employees or temporary employees.

Women economic empowerment Our global commitment is to enable the economic empowerment of 5 million women entrepreneurs across all six segments of the Company’s value chain by 2020, we refer to this program as 5by20TM. Through 5by20, we aim to help women entrepreneurs overcome the common social and economic barriers they face due to the lack of business skills training, financial services, assets, peer networks and mentoring. In India, we enabled approximately 21,796 women in 2018 and the total number of women entrepreneurs impacted by our 5by20 initiative since 2010 has crossed 1,52,000. In India, we are working towards the 5by20 goals through the following major programs: 1. Parivartan: Parivartan is a capability building initiative to provide training to rural retailers on various aspects pertaining to retailing and equip traditional retailers with the right skills to grow their businesses sustainably. These programs are conducted by certified trainers across the country. To reach out to women retailers in remote parts of India, buses have been converted into customized mobile classrooms. In 2018, 1964 retailers across India were trained out of which 1094 were women retailers. The program has benefitted more than 3.75 Lakh retailers. 2. Pragati: This program is also focused on building the retailing capabilities among women entrepreneurs by providing training and product knowledge. A business skills program led by Hindustan Coca-Cola Beverages Pvt Ltd (HCCBPL) is focused on training and engaging women retailers in rural India in classrooms. As part of this program, women are invited to our bottling locations so that along with the classroom session they get an understanding of the actual manufacturing process.

Sustainability Update 2018-19 Online Supplementary Report

In 2018, 9,453 women retailers have been trained under Pragati and since 2016 over 31,500 women retailers have been trained. Our 2020 target is to reach over 54,000 women. 3. Unnati: In addition to the retailer segment of the value chain, we are also supporting producers through project Unnati, a supply chain initiative that would enable farmers including women farmers who shall adopt modern farming techniques and good agricultural practices. We have three programs under this initiative Unnati Mango, Unnati Orange and a newly launched program Unnati Apple. Combined with a drip irrigation system, the programme helps farmers double their crop yield and their income. Unnati Mango program has benefitted 72,513 farmers including 10% women farmers. Over the course of 10 years, Unnati Orange is set to benefit over 2,50,000 farmers including 10-15% women farmers. Unnati Apple was launched in 2018 and has benefitted around 3,000 farmers till date. 4. Career Development Centres (CDC): HCCB’s Career Development Centre project was started in partnership with NIIT Foundation and has been training underserved youth for entry level jobs in the organized sector. The first CDC was started near Dasna (Uttar Pradesh) in 2011, followed by 4 others in 2014 at Khurda (Odisha), Ameenpur (Telangana), Pirangut (Pune, Maharashtra) and Bidadi (Karnataka)] offering job-oriented training courses in Basic IT, service industry and soft skills. The training program involves both classroom training as well as practical experience through industry visits, group activities and counselling. Through these 5 CDCs, we have impacted more than 10,400 candidates since inception. Over 65% of the trained candidates have been placed in reputed companies like Vijetha, Manappuram Finance Limited, Muthoot Fincorp Ltd, Reliance Fresh, HDFC Life Ltd., Metro Cash & Carry and Reliance Mart.

Sustainability Update 2018-19 Online Supplementary Report

GRI Index The GRI index refers to pages across two documents: 1. Main Report (MR) 2. Online Supplement (OS) General Disclosure:

Disclosure Document Page number Disclosure Section name Number name / Comments Organizational profile Name of the organization 102-1 MR Coca-Cola India 2 Activities, brands, products, 102-2 OS The Coca-Cola System in India 2 and services Location of headquarters 102-3 OS The Coca-Cola System in India 2 Location of operations 102-4 OS The Coca-Cola System in India 2 Ownership and legal form 102-5 OS The Coca-Cola System in India 2 Markets served 102-6 OS The Coca-Cola System in India 2 Scale of the organization 102-7 OS The Coca-Cola System in India 2 Information on employees and 102-8 OS Human Capital 22 other workers Supply chain 102-9 OS Our value chain 4 Significant changes to the organization and its supply 102-10 OS No changes chain Precautionary Principle or 102-11 MR Environmental Performance 12 approach External initiatives 102-12 OS Our associations 4 Membership of associations 102-13 OS Our associations 4 Strategy Statement from senior 102-14 MR Message from our chairman 4 decision-maker Ethics and integrity

Values, principles, standards, 102-16 Website https://www.coca-colacompany.com/our- and norms of behavior company/mission-vision-values Governance Governance structure 102-18 OS Our Governance Framework Stakeholder engagement

List of stakeholder groups 102-40 OS Our Approach to Sustainability 9

102-41 Collective bargaining 102-41 OS Our Approach to Sustainability 9 agreements 102-42 Identifying and 102-42 OS Our Approach to Sustainability 9 selecting stakeholders

102-43 Approach to 102-43 OS Our Approach to Sustainability 9 stakeholder engagement

102-44 Key topics and 102-44 OS Our Approach to Sustainability 9 concerns raised

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Disclosure Document Page number Disclosure Section name Number name / Comments Reporting practice 102-46 Defining report 102-46 OS Topic boundary 29 content and topic Boundaries 102-47 List of material topics 102-47 OS Our Approach to Sustainability 10 102-48 Restatement of 102-48 OS No restatement of information information 102-49 Changes in reporting 102-49 OS No changes in current year 102-50 Reporting period 102-50 OS About the report 8 102-51 Date of most recent Year 2018 102-51 OS About the report report 102-52 Reporting cycle 102-52 OS About the report 8 102-53 Contact point for Ishteyaque Amjad (Vice President, Public Affairs & 102-53 OS questions regarding the report Communications), Email: [email protected] 102-54 Claims of reporting in accordance with the GRI 102-54 OS About the report 8 Standards 102-55 GRI content index 102-55 OS GRI Index 25 102-56 External assurance 102-56 OS External Assurance 28 Disclosure Document Page number Disclosure Section name number name / Information Economic Performance 103-1 OS Our Approach to Sustainability 10 GRI 103: Management 103-2 OS 2020 Global commitments 30 Approach 103-3 OS Risk management 5 GRI 201: Economic Women economic empowerment; 201-1 OS 23,34 Performance Anandana Projects Indirect Economic Impacts 103-1 OS Our Approach to Sustainability 10 GRI 103: Management 103-2 OS 2020 Global commitments 30 Approach 103-3 OS Risk management 5 GRI 203: Indirect Economic Anandana projects; Water 23,34 (OS) 203-1 OS/MR Impacts stewardship (MR) 15 (MR) Procurement Practices 103-1 MR Transforming the value chain 23 GRI 103: Management 103-2 OS Our value chain 4 Approach 103-3 OS Our value chain 4 GRI 204: Procurement 204-1 OS Our value chain 4 Practices Anti-Corruption 103-1 OS Anti-corruption and anti-bribery 7 GRI 103: Management 103-2 OS Our Governance Framework 6 Approach 103-3 OS Risk management 5 GRI 205: Anti-corruption 205-1 OS Anti-corruption and anti-bribery 7 Disclosure Document Page number Disclosure Section name number name / Information Energy 103-1 OS Environmental Performance 12 GRI 103: Management 103-2 OS Environmental Performance 30 Approach 103-3 OS Environmental Performance 5 302-1 OS Environmental Performance 13 GRI 302: Energy 302-3 OS Environmental Performance 14 Water 103-1 OS Environmental Performance 12 GRI 103: Management 103-2 OS Environmental Performance 30 Approach 103-3 OS Environmental Performance 5 GRI 303: Water 303-1 OS Environmental Performance 12

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Disclosure Document Page number Disclosure Section name Number name / Comments Emissions 103-1 OS Our Approach to Sustainability 10 GRI 103: Management 103-2 OS 2020 Global commitments 30 Approach 103-3 OS Risk management 5 305-1 OS Environmental Performance 14 GRI 305: Emissions 305-2 OS Environmental Performance 15 Effluents and Waste 103-1 OS Our Approach to Sustainability 12 GRI 103: Management 103-2 OS 2020 Global commitments 6,30 Approach 103-3 OS Risk management 5 306-1 OS Environmental Performance 15 GRI 306: Effluents and Waste 306-2 OS Environmental Performance 15 Disclosure Document Page number Disclosure Section name number name / Information Employment 103-1 OS Human Capital 20 GRI 103: Management Human Capital; 2020 Global 103-2 OS 21,30 Approach commitments 103-3 OS Risk management 5 GRI 401: Employment 401-1 OS Human Capital 22 Occupational Health and Safety 103-1 OS Workplace safety 16 GRI 103: Management Workplace safety; 2020 Global 103-2 OS 16,30 Approach commitments 103-3 OS Workplace safety 16 Occupational Health and 403-2 OS Workplace safety 17 Safety Human Rights Assessment 103-1 OS Human and workplace rights 17 GRI 103: Management 103-2 OS Human and workplace rights 18,30 Approach 103-3 OS Risk management 5 GRI 412: Human Rights 412-1 OS Human and workplace rights 18 Assessment 412-2 OS Human and workplace rights 18 Customer Health and Safety 103-1 OS Product and Ingredient safety 19 GRI 103: Management Product and Ingredient safety; 103-2 OS 19,30 Approach 2020 Global commitments 103-3 OS Product and Ingredient safety 19 GRI 416: Customer Health and 416-1 OS Product and Ingredient safety 19 Safety 416-2 OS Product and Ingredient safety No incidents Marketing and Labeling 103-1 OS Product and Ingredient Safety 19 GRI 103: Management Product and Ingredient Safety; 103-2 OS 19,30 Approach 2020 Global commitments 103-3 OS Product and Ingredient Safety 19

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Assurance Statement

Sustainability Update 2018-19 Online Supplementary Report

Appendix A: Topic boundary

Material topics GRI coverage Topic boundary Water Stewardship GRI 303: Water Farmers, The Coca-Cola System in India GRI 102-18: Governance Ethics and governance Structure The Coca-Cola System in India

Product and ingredient safety The Coca-Cola System in India, GRI 417: Marketing and Labelling Consumers Responsible supply chain GRI 204: Procurement Practices Farmers, The Coca-Cola System in India

Manufacturing waste GRI 306: Effluents and Waste The Coca-Cola System in India

Sustainable agriculture GRI 203: Indirect Economic Farmers, The Coca-Cola System in India Impacts Sustainable packaging The Coca-Cola System in India, GRI 301: Materials Consumers Low calorie and no sugar GRI 416: Customer Health and Farmers, The Coca-Cola System in India, portfolio Safety Consumers Climate change GRI 306: Emissions The Coca-Cola System in India Transparent nutrition The Coca-Cola System in India, GRI 417: Marketing and Labelling information Consumers GRI 203: Indirect Economic Community engagement Farmers, The Coca-Cola System in India Impacts Occupational Health & Safety GRI 403: Occupational health and The Coca-Cola System in India (OHS) safety GRI 412: Human Rights Human and workplace rights Farmers, The Coca-Cola System in India Assessment GRI 405: Diversity and Equal Diversity and equal opportunity CCIPL Opportunity GRI 203: Indirect Economic Women empowerment Farmers, The Coca-Cola System in India Impacts Post-consumer recycling GRI 301: Materials Consumers Employee wellness, No relevant GRI Indicator The Coca-Cola System in India development & engagement The Coca-Cola System in India, Retailer capability development No relevant GRI Indicator Customers, The Coca-Cola System in India, Responsible marketing GRI 417: Marketing and Labelling Consumers Data security and privacy No relevant GRI Indicator The Coca-Cola System in India Sanitation and hygiene No relevant GRI Indicator The Coca-Cola System in India

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Appendix B: 2020 Global commitments

Me-We- Global/local World Global goal India progress/ status priority issue element

Status: On-track

As part of our diverse product portfolio, we offer several low calorie and no sugar products Offer low- or no-calorie beverage in the Indian market – Aquarius Gluco Charge, options in every market. Minute Maid Vintigo, Thums Up Charged (no sugar), Schweppes, Glaceau Smartwater, Aquarius, Bonaqua, Sprite Zero, Coke Zero, Diet Coke, Kinley water and Kinley soda

Status: On-track Provide transparent nutritional information, featuring calories All products manufactured and packaged in on the front of all of our India contain Front of Pack (FOP) calorie packages. declarations with exception of those bottled in Returnable Glass Bottles (RGB).

Status: Work-in-progress

We respect the role of parents and caregivers by not marketing to children under 12. Specifically, prohibition of marketing and Me Well-being advertising in media in which 35% or more of the audience is composed of children under 12 and that directly targets such children.

Prohibition of designing marketing communications in such manner as may directly appeal to children under 12 and specifically prohibits the use of: Market responsibly, including no advertising to children under 12 i. Celebrities or characters whose primary anywhere in the world. appeal is to children under the age of 12 with the exception of brand equity characters already in use; ii. Movie Tie-ins related to movies of primary appeal to children under 12; iii. Games or contests designed to appeal primarily to children under 12; iv. Branded Toys whose primary appeal is to children under 12; v. Images of our products being consumed by children under 12 without an adult; vi. Branded sponsorship of sporting and entertainment events which primarily target children under 12.

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Me-We- Global/local World Global goal India progress/ status priority issue element

Status: On-track Enable the economic Women’s empowerment of 5 million In India, we enabled approximately 21,796 Economic women across our global value women in 2018 and the total number of women Empowerment chain by 2020. entrepreneurs impacted by our 5by20 initiative since 2010 has crossed 152,000.

Status: On-track

100% compliance to SGP by our franchise Achieve at least 98% compliance bottling operations and 81% by authorized with independent franchise ingredients and packaging suppliers Human & bottling partners and 95% Workplace compliance with our Supplier 85% overall business unit compliance with Rights Guiding Principles (SGP) among Human & Workplace rights Policies We our suppliers. 100% suppliers - ingredient, packaging and ICE- in the system are compliant with TCCC’s sourcing policies in terms of Quality in 2018

Status: On-track

Since inception till the end of 2016, The Coca- Cola India Foundation has reached out to over 600 villages, impacting the lives of over 800,000 Sustainable Creating sustainable people. Communities communities In line with the requirements of Clause 135 of the Companies Act 2013, we also invest 2% of our average net profits on Corporate Social Responsibility (CSR) initiatives.

Status: On-track Safely return to communities and nature an amount of water In 2017, we created a water replenishment equivalent to what we use in our potential of 138% compared to the amount of finished beverage and their water we consume in manufacturing our production Water beverages Stewardship Status: On-track Improve water efficiency in World manufacturing operations by 25% 26.8% improvement in our Water Use Ratio compared to a 2010 baseline (litres of water consumer per litre of produced beverage) as compared to 2010 baseline

Work with our partners to Status: Work-in-progress recover and recycle the Sustainable equivalent of 75% of the bottles 31% of our beverage sale takes place in RGB Packaging and cans we introduce into which is completely recovered from the market developed markets. except for breakages

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Me-We- Global/local World Global goal India progress/ status priority issue element

Status: Work-in-progress

Reduce the carbon footprint of Draft reduction targets and metrics have been Climate "the drink in your hand" by 25% established. We have developed a Carbon Protection (estimate progress compared to Scenario Planner to help standardize a forecast a 2010 baseline). methodology for reducing carbon footprint in the system supply chain and to support target setting

Status: Work-in-progress

Project “Unnati Mango”, will be scaled up to 25,000 farmers covering 50,000 acres of land, over the next 10 years. By 2034, the project is expected to deliver close to 240,000 MT of mango and meet 70% of our requirement. As of 2017, 40 acres of modern nurseries have been set up producing 20 lakh plants. This initiative has benefitted 56,600 farmers till date.

Project “Orange Unnati” will involve setting up a juice manufacturing facility in Vidarbha region. The partners will support local farmers in the cultivation of Indian orange mandarins Sustainable Sustainably source our key with the adoption of Ultra High-Density Agriculture agricultural ingredients Plantation (UHDP) technique to boost orange yield. Unnati Orange is estimated to benefit 5,000 farmers with an average landholding of 2 acres each. As of 2017, 60 acres of demo farms and 10,000 acres of mini orchids have been set up. This initiative has increased orange productivity per acre by 140%

Meetha Sona Unnati has been scaled to more than 80,000 acres. Through this initiative 46,360 farmers have been trained and an overall 21% increase in productivity has been achieved

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Appendix C: Anandana Projects

Water Project Recharge Organisation Beneficiary Title / Theme Funding Project Activities Potential Details Demographics Location (in m3) Akshay Patra Karnataka, Nutrition TCCF, Atlanta To support 25,000 25,000 Foundation AP & children with mid-day Telangana meal for next one year in the state of Andhra Pradesh, Karnataka - and Telangana - Processed and paid

Jaldhara Adilabad, Drinking TCCF, Atlanta 2 New WHCs and More than Foundation Telangana water refurbishment of 6 15,000 people existing WHCs - Telangana (Adilabad - part of 115 - Aspirational districts by Niti Ayog) and Gurgaon in Haryana

HARITIKA Dhule Water CCIF Construction of 2 2 villages/ 2,73,763 district, Conservation water conservation 2,000 people Maharashtra structures

Marathwada Ahmednagar Water CCIF Construction of 2 1 village/ 2,500 1,05,000 Gramin Vikas district, Conservation water conservation people Trust Maharashtra structures N.M. Jhabua Water CCIF Construction of 4 4 villages/ 6,04,300 Sadguru district of Conservation water harvesting 4,000 people Foundation Madhya structures Pradesh The Corbett Umaria Water CCIF Construction of 6 2 villages/ 2,68,761 Foundation district of Conservation water harvesting 4,000 people Madhya structures Pradesh Setting-up material recovery facility (MRF) Waste and upcycling center CHINTAN Delhi TCCF, Atlanta - - Management for making pencils from paper waste

SAAHAS Ghaziabad / Waste TCCF, Atlanta Setting-up material Noida / Management recovery facility Chennai and (MRF), Platform for Mysore waste workers and scrap dealers with - - focus on PET

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Water Project Recharge Organisation Beneficiary Title / Theme Funding Project Activities Potential Details Demographics Location (in m3) TERI Delhi Program for CCIPL The proposal is to action on engage 20 NCR waste schools in year 1 as management pilot to create awareness among students on - - segregation of solid waste into dry and wet waste and increase people’s participation Jagriti Seva Advancemen CCIPL The vision of Jagriti Sansthan t of is 'building India Sustainable through enterprise'. Enterprise It aims to inspire capability young Indians living amongst in the middle of Youths Indian demographic diamond to lead development by taking to enterprise, thus unleashing a movement of ‘Enterprise-led- - - development’. With Jagriti Yatra train journey successfully running for past few years, JSS is now focusing on building Jagriti Enterprise Network, an eco- system to support young entrepreneurs from Middle India. Lennon Jhabua Price CCIPL IVRS- 10,000 Agritech district of discovery based ‘mandi’ mark farmers Private Madhya intervention et price advisory to Limited Pradesh for farmers approx. 10,000 (Farm Guide) farmers of Jhabua - district (Thandala, Teplawad and Jhabua mandi) Care India Kerala Disaster CCIF Grant to support Relief project "Improved program health and wellbeing” of flood affected people in - - Wayanad and Idukki districts of Kerala