Rural Environment Development Center (REDC)

SUSASAN: Sustainable Use of Technology Public Center Accountability in

Quarterly Report

April - June, 2020

REDC/SUSASAN CECI Regional Office

Amargadhi 5-Dadeldhura Dhangadhi, Kailali

June, 2020

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Acronyms REDC Rural Environment Development Center

CSO Community Social Organization

DCSO District Community Social Organization

REDC Rural Environment Development Center

GESI Gender Equality and Social Inclusion

WMG Women and Marginalized Group

CECI Centre for International Studies and Cooperation

TH Techno-Hub

CTH Community Techno-Hub

SUSASAN Sustainable Use of Technology for Public Sector Accountability in Nepal

IMS Infrastructure Management System

GRMS Grievance Redressal Management System

JAMS Judicial Affairs Management System

AIMS Agricultural Information Management System

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Table of Content

Acronyms ...... ii Table of Content ...... iii Executive summary ...... iii Project Description and Context ...... 1 I. Progress on Outcome Statements ...... 5 A. Outcome: 1100 ...... 5 B. Outcome: 1200 ...... 5 C. Outcome: 1300 ...... 6 II. Operations: ...... 7 A. Progress on Activities Implementation...... 7 a. Output 1121 ...... 7 b. Output 1212 ...... 9 B. Gender Equality and Social Inclusion ...... 10 C. Coordination and Collaboration at a Local Level ...... 11 D. Risk Strategy ...... 11 E. Visibility ...... 11 F. Monitoring and Evaluation ...... 12 G. Management Activities, Issues and Adjustments ...... 12 H. Major Constraints and Challenges ...... 13 I. Major Lessons Learnt ...... 13 J. Local Level Grievance Management ...... 13 K. Suggestion to the project management for corrective measures ...... 13 L. Financial report ...... 13 Annex: 1 Some Photos Features:...... 14

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Executive summary

Sustainable Use of Technology for Public Sector Accountability in Nepal-SUSASAN project has been implementing in Nagarpalika and of through Rural Environment Development Center (REDC) Dadeldhura since 1st April, 2017. It is for four years (2017-2021) program launched in the partnership between the Center for International Studies and Cooperation (CECI) and Rural Environment Development Center (REDC) Dadeldhura funded by Global Affairs Canada (GAC). The Project seeks to close existing gaps between demand from non- Governmental organization, communities, citizens, and supply of government services using integrated technologies, with a focus a women and marginalized groups.

After the partnership agreement, in the first quarter (April-June, 2020) of the project SUSASAN, it completed some major and supportive activities with a proper coordination and collaboration at local level even at the risk of COVID-19 pandemic. The project activities of the first quarter were badly affected due to the pandemic although the project accomplished the review with local governments on regular operation of the techno-hubs and sustainable use of technological tools and systems. The meeting discussed and reviewed about the proper operation and use of the technological platforms, tools and systems, gaps and made action plan for necessary improvement. The project supported to both working area's local governments some materials/equipments to combat the COVID-19 crisis. It enhanced the mutual collaboration and harmony between the organization and the local governments. The project broadcasted awareness jingle on gender-based violence and women, youths, elected representatives, migrants and parent's mental health related podcasts (5 episodes) through FM radios. The project updated technological tools/systems mobilizing the IT Volunteers too. Likewise, the project various surveys and assessments at local level regarding the COVID-19 pandemic and reported. Except these, the project initiated to forward the tool/systems replication process of Gaunpalika and reported accordingly.

The critical situation of the COVID-19 pandemic has taught the lesson, necessity and importance of the technology and technological tools/systems to the local governments and citizens. The group messaging system has maximumly utilized on conveying the messaging by the local governments. The local government elected bodies and officials participated so many virtual meetings with the project and other meetings too. Because of the developed recent condition of the COVID-19 pandemic, the local governments and project also seems to have to change its activities from time to time.

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Project Description and Context

Sustainable Use of Technology for Public Sector Accountability in Nepal (SUSASAN) project is a four years project. It has been implemented in Amargadhi Nagarpalika and Nawadurga Gaunpalika of Dadeldhura in the partnership between the Center for International Studies and Cooperation (CECI) and Rural Environment Development Center (REDC) Dadeldhura funded by Global Affairs Canada (GAC). The REDC as an implementing partner of SUSASAN project, it is playing action role of SUSASAN project. It has been working in and with two local governments of Dadeldhura; Amargadhi Nagarpalika and Nawadurga Gaunpalika for the SUSASAN project. In these locations, the REDC is in action for the project according to project partnership. The project seeks to close existing gaps between demand from non-governmental organization, communities, citizens, and supply of government services using integrated technologies, with a focus a women and marginalized groups. Specially, the project has been supporting to the local government and the citizens on capacity building through training, coaching and technical supports, developing and adapting of specific technological mechanisms and tools, establishing infrastructural technological facilities and implementing and awareness campaign in gender and social inclusion (GESI) and interested technology.

Objective

• To report to the CECI Area Coordinator about the accomplished 3rd quarter activities of the project SUSASAN in Dadeldhura.

Project Working Area:

The project has been implementing in Amargadhi Nagarpalika and Nawadurga Gaunpalika of Dadeldhura district. There are 11 wards at Amargadhi Nagarpalika and 5 wards at Nawadurga Gaunpalika. The working areas were selected considering the availability of the project's target community like WMGs like women, dalit, janajati, persons having disabilities, single women and the marginalized communities. The headquarters of Amargadhi Nagarpalika and Nawadurga Gaunpalika as the municipal level techno-hubs and Amargadhi ward n. 10 Rai and Nawadurga Gaunpalika ward n. 3 Dandaban as the community level techno-hubs. The Municipal Techno-Hubs and Amargadhi Nagarpalika Community level techno hubs in Amargadhi Nagarpalika and Nawadurga Gaunpalika Nawadurga Gaunpalika are in operation. The working areas of the Project are here in map:

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Beneficiaries of project:

According to the project document, especially the women marginalized groups (WMGs) and marginalized groups were the key beneficiaries of the project that the project has focused in each activity from the initial phase of the project implementation process. The target is disaggregated in the percentage as 60% WMGs on which at least 80% women only and 60% participation from the targeted Nagarpalika or Gaunpalika. But during this first quarter of the project, all of the community level activities stopped and the project unable to reach to maximum beneficiaries. Only a review with local governments on regular operation of the techno-hubs and sustainable use of technological tools/systems could conduct keeping social distance in respected Palikas. There were total 17 beneficiaries, among of them; women: 1, men: 16, WMGs: 1 and youths: 13. The expected participants could not be participated due to the COVID-19 risk.

Beneficiaries 9 10 8 8 6 4 1 1 2 0 0 0 Amargadhi Nawadurga Women WMGs Total

The project has been taking as beneficiaries to some other beneficiaries, can be mentioned as below:

Women, Marginalized Groups Rural Municipalities, Municipalities

Communities NGOs, CSOs and Media

Government Agencies Policy Makers

District Partners Government Personnel

Implementation Approach

Especially the project has the major objective to support to the government on strengthening the good governance through the use of modern technology. It focuses to the marginalized community people, their engagement in the government sectors and flow of the government information (online/offline) through the establishment of the techno-hub at the district and the community level. It includes the community level CSOs as a medium to flow the government information and utilize the technology.

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The project has expected the following outcomes as below:

• Increased on equal and inclusive participation of mainly women and marginalized groups in the democratic decision process through the technology. • Accountable and responsible government due to the increased use of technology by the women and the marginalized communities. • Increased in the accountability of the public sectors on the various necessities and rights of the women and marginalized communities through the modern technology.

Thus, the project can support on a great reformation, development, and progress in the good governance sectors of the local level government through the implementation of the use of modern technology.

Rational

Nepal is in political restructuring process. Recently the state has been restructured into three levels as Federal, Province, and Local Level of state. In the context of the local level of state, there are newly elected government bodies who have been facing the lack of knowledge, human resources and use of technology. Another, there has been developed various technological platforms and tools in close collaboration between the project SUSASAN and the local governments. The project SUSASAN has been orienting to the local government and the CSOs/citizens about the tools but still maximum citizens, especially the WMGs are unable to get service easily from. Due to the cause, still the beneficiaries especially women and the marginalized community people have been highly affecting from the service providing system of the local government opposite to the citizen expectation. There has been weak status in engagement of citizen in democratic citizenry process that has challenged the transparency and accountability of the local government in local level. That's why; there is a necessity of strengthening the existing structure, manpower, resources, programs, and effective implementation of the existing policies through the modern appropriate and integrated technology.

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I.Progress on Outcome Statements

A. Outcome: 1100

Enhanced equitable and inclusive participation in democratic decision-making process, especially by WMG, through the use of technology in Nepal

The project did an agreement with the Radio Unity FM 92.2 MHz and Amargadhi FM 97.4 MHz Dadeldhura to broadcast the five episodes regarding the COVID-19 awareness available in the data portal of respected Palikas. The podcasts were about the women mental health, migrant mental health, elected leader mental health, parent's role and youth mental health. The broadcasting of the awareness podcasts supported to the targeted people to be aware about their responsibilities and duties to make their mental health much strong and be safe at their self-quarantines.

Likewise, the project did an agreement with the Radio Unity FM 92.2 MHz Dadeldhura dated 21 May, 2020 to broadcast the awareness jingle regarding the gender-based (GBV) violence. The jingle was produced in the Doteli language and broadcasted by the FM from 24 May-06 June, 2020. The broadcasting of the awareness jingle supported to the targeted people to be aware about their responsibilities and duties to reduce the gender-based violence during COVID-19 pandemic. Except this, the project conveyed messages on the GBV through the group audio messaging system of the respected Palikas. It was sent almost four thousand citizens.

Another, the project supported to Amargadhi Nagarpalika and Nawadurga Gaunpalika some medical equipments to combat the COVID-19 pandemic as: KN95 masks-70, surgical masks-200, surgical gloves-6 and hand senitizers-200. It has a small add of support to the local governments by the project with changing critical situation that reinforced to regular mutual collaboration and coordination between the organization and the local governments in crisis too.

B. Outcome: 1200

Increased use of technology by people, especially WMG, in select countries to hold their governments to account

The project conducted review meeting with LGs on regular operation of techno-hubs and sustainable use of technological tools in Amargadhi Nagarpalika and Nawadurga gradually 4 June and 8 June, 2020. The participants had discussed about all of the tools and systems one by one. the meeting made the action plan. According to the action plan, most of the newly developed technological systems like e- Sifarish, judicial affairs management system, agricultural program management system as well the infrastructure management system will fully be updated from new starting point of the fiscal year, 2077/078.

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C. Outcome: 1300

Provide technical support including technology infrastructure (hardware) support to local government agencies to enhance the digitization and communication of public information

In this quarter, the project could not conduct any special training and orientation for the local governments but the project did frequent coordination and collaboration during the COVID-19 pandemic. It developed another platform in the data portal to record all of the activities accomplished by the respected governments to combat the pandemic. The project supported to the local governments to update the portal. The project reminded and suggested to the governments for better planning, policy and budget formulation being WMG friendly.

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II. Operations:

A. Progress on Activities Implementation

The project SUSASAN covering two project implementing areas as Amargadhi Nagarpalika and Nawadurga Gaunpalika of Dadeldhura district, it has been utilizing its valuable time on the proper implementation of the project activities with a regular coordination and collaboration at local level. The project has accomplished certain activities during this first quarter of 2020 even during the critical situation of the COVID-19 which can be mentioned in below with a brief summary:

a. Output 1121

Awareness materials on gender and social inclusion and integrated technologies are developed and widely used for enhanced participation and leadership of WMG

1) Broadcasting of COVID-19 Related Awareness Podcasts (5 Episodes)-

The government of Nepal had announced the whole country locked down 24 March, 2020 to prevent the rapidly increasing infection of the COVID-19. Still it has been increasing rapidly. The returning migrants from foreign countries are also coming day by day that has challenged to the local governments on its quarantine managements, availability of the medical equipments. Everywhere in the Palikas has been covered with fear of the COVID-19. In this critical situation, maximum citizens especially WMGs are unaware about the infection and safety ideas. Therefore, the project needed to raise awareness about it and support to control the infection. The project did an agreement with the Radio Unity FM 92.2 MHz and Amargadhi FM 97.4 MHz Dadeldhura to broadcast the five episodes regarding the COVID-19 awareness available in the data portal of respected Palikas.

The podcasts were about:

1) Women mental health, 2) Migrant mental health, 3) Elected leader mental health, 4) Parent's role and 5) Youth mental health.

The agreement with Radio Unity was done dated 20 April, 2020 as applicable from 22 April-12 May, 2020 and Amargadhi FM from 22 April-5 May, 2020 to be broadcasted all episodes minimum once on a day. The Radios broadcasted the podcasts as the previous agreements.

According to the Radio FM document, the FM listening coverage areas are seven municipalities/rural municipalities of Dadeldhura district, gradually 80%, 75%, 90% and 50% coverage in Baitadi, Bajhang, Doti, Darchula as well as Bajura, Achham, Kanchanpur, Kailali, Kalikot, Surkhet, Dailekh and Bardiya etc. Likewise, Amargadhi FM coverages 40% in Dadeldhura, Doti, Darchula, Bajhang, Bajura, Achham, Kailali and 30% in Kanchanpur and other districts like Dailekh, Humla, Mugu, Jumla, Surkhet, Jajarkot and Kalikot districts too.

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As this, it can be assumed that maximum citizens of the project areas as well as other districts are also benefited from the awareness broadcast. It was an awareness raising effort of the project during the critical situation of the COVID-19. The broadcasting of the awareness podcasts supported to the targeted people to be aware about their responsibilities and duties to make their mental health much strong and be safe at their self-quarantines.

2) Broadcasting of Gender-Based Violence Related Awareness Message-

The government of Nepal had announced the whole country locked down 24 March, 2020 to prevent the rapidly increasing infection of the COVID-19. Still it has been increasing rapidly. The returning migrants from foreign countries are also coming day by day that has challenged to the local governments on its quarantine managements, availability of the medical equipments. Everywhere in the Palikas has been covered with fear of the COVID-19. In this critical situation, there has been coming so many issues regarding the gender-based violence. Therefore, the project needed to raise awareness about it and support to raise the awareness and control the violence.

The project did an agreement with the Radio Unity FM 92.2 MHz Dadeldhura dated 21 May, 2020 to broadcast the awareness jingle regarding the gender-based violence. The jingle was produced in the Doteli language and broadcasted by the FM from 24 May-06 June, 2020. The maximum citizens of the project areas as well as other districts are also benefited from the awareness broadcast. It was an awareness raising effort of the project during the critical situation of the COVID-19.

The broadcasting of the awareness jingle supported to the targeted people to be aware about their responsibilities and duties to reduce the gender-based violence during COVID-19 pandemic. Except this, the project conveyed messages regarding the gender-based violence through the group audio messaging system of the respected Palikas. It was sent almost four thousand citizens. The jingle in Doteli language broadcasted through agreement with the FM Radio as the audio messaging system carries a small number of messages even conveyed messages through it too but the range of the FM radio messages is wide.

3) Supported LGs to Combat COVID-19 Crisis-

The government of Nepal had announced the whole country locked down 24 March, 2020 to prevent the rapidly increasing infection of the COVID-19. Still it has been increasing rapidly. The returning migrants from foreign countries are also coming day by day that has challenged to the local governments on its quarantine managements, availability of the medical equipments. Everywhere in the Palikas has been covered with fear of the COVID-19. In this critical situation, the project needed to supported to the local governments as their requirements on some medical equipments/materials to combat with the disease.

The Amargadhi Nagarpalika and Nawadurga Gaunpalika both have required some medical equipments with the project to support on preventing COVID infection in the Palikas. Amargadhi had sent a request letter for help on 23 May, 2020 and Nawadurga had sent it on 18 May, 2020. After coordination and discussion with the Palikas about their exact requirements, the project supported following medical equipments/materials to both Palikas dated 28 May, 2020:

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Details of the Medical Equipments/Materials: S.N. Particular Quantity Unit 1. KN95 Masks 35*2= 70 Piece 2. Surgical Masks 100*2= 200 Piece 3. Surgical Gloves 3*2= 6 Packet 4. Hand Sanitizer 100*2= 200 Bottle

The medical equipments/materials were handed to both local governments by REDC Chairperson Mr. Siddharaj Bhatta and Field Coordinator Mr. Hikmat Singh and received by Mayor Mr. Bishweshwor Prasad Ojha in Amargadhi and Nayab Subba Mr. Pusparaj Joshi in Nawadurga.

According to the LGs, the materials/equipments will be distributed to the front-liners or activists of the Palika like health workers, monitoring committee members etc. It has a small add of support to the local governments by the project with changing critical situation that reinforced to regular mutual collaboration and coordination between the organization and the local governments in crisis too.

b. Output 1212

National, districts and local Techno Hubs (information relays for local and national sharing) established in existing national and local structures

The project supported to the local governments developing various technological platforms, systems and tools for effective service delivery, accountability, transparency and citizen- state engagement. The project oriented to the local governments and citizens about those technological platforms, systems and tools; and its proper usage during project period. But now the project has reached at the end of the project implementation period. Therefore, the project needed to discuss and review about those technological platforms, systems and tools for its better exercise and sustainable use for better service delivery, accountability, transparency and citizen-state engagement.

The meeting for review on techno-hub operation and sustainable use of technological platforms, systems and tools was conducted in Amargadhi Nagarpalika dated 4 June, 2020 and in Nawadurga Gaunpalika dated 8 June, 2020. There were participated the Mayor/Chairperson, Chief Administrative Officers, IT Officers, Section Officers of Social Development branch, Information Officers, Engineer and other staffs and, SUSASAN project team were participated in the meeting from project side.

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In Amargadhi, the Ward Chairperson Participants: of ward no. 10 Rai, REDC Chairperson 10 and IT Volunteer were also 8 9 8 participated. There were total 17 6 7 4 6 beneficiaries, among of them; 2 0 0 1 1 women: 1, men: 16, WMGs: 1 and 0 Amargadhi Nawadurga youths: 13. The SUSASAN District Program Coordinator Mr. Deepak Women WMGs Total Youths Bohara had facilitated and presented the overall status scenario of use of the technological platforms, systems and tools. The participants had discussed about all of the tools and systems one by one. The SUSASAN District Program Coordinator Mr. Deepak Bohara had facilitated and presented the overall status scenario of use of the technological platforms, systems and tools. The participants had discussed about all of the tools and systems one by one.

The SUSASAN DPC had requested to the local governments for prioritization of the tools and systems if there is no necessary of anyone but the local governments had responded that all of the technological platforms, systems and tools are very much important and committed to run all of the technological platforms, systems and tools. According to them, they need of technical backstop again to their entire officers and staffs for effective run of the tools.

The meeting made the action plan. According to the action plan, most of the newly developed technological systems like e-Sifarish, judicial affairs management system, agricultural program management system as well the infrastructure management system will fully be updated from new starting point of the fiscal year, 2077/078. The action plans of both governments are attached in the annexes.

B. Gender Equality and Social Inclusion

The project could not conduct any field level activities due to the COVID-19 crisis in this quarter. The project conducted municipal level formal meetings but that is almost unsure to fix the equal participation of the WMGs although the project tries of inclusion. The project did an agreement with the Radio Unity FM 92.2 MHz Dadeldhura dated 21 May, 2020 to broadcast the awareness jingle regarding the gender-based violence. The jingle was produced in the Doteli language and broadcasted.

Except this, the project conveyed messages regarding the gender-based violence through the group audio messaging system of the respected Palikas. It was sent almost four thousand citizens. The broadcasting of the awareness jingle supported to the targeted people to be aware about their responsibilities and duties to reduce the gender-based violence during COVID-19 pandemic.

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C. Coordination and Collaboration at a Local Level

In the 1st quarter of 2020, the project SUSASAN has continued its frequent coordination and collaboration at local level. The project has coordinated formally/informally at local level on following aspects: Coordination with local government (Elected bodies/government officials), with the stakeholders, community (CSOs/community people), REDC and the CECI Regional and Central office. The coordination can be mentioned as following topics: • Coordination for safe planning and implementation of the activities during COVID-19 crisis • Program conduction, collaboration and facilitation • E-profile/especially COVID-19 related data information • Contact and coordination with the CSOs for COVID-19 surveys and other data information

D. Risk Strategy

The project activities challenged by the COVID-19 crisis. The project accomplished some target activities through phone contact, virtual meetings etc. All of the project staffs did various surveys regarding the COVID-19 with like LGs, CSOs, stakeholders etc. from home quarantines. The team members used masks, sanitizer and hand gloves while going outside and completely supported to the local government to follow the rule for prevention of the COVID-19 pandemic. The project did plan for the further activity implementation considering the time and situation of target community, stakeholders and other situations. The project team coordinated with the REDC board members, CECI Regional Office Dhangadhi and others for elimination of the risk and the betterment of the activity result. The team did the internal monthly staff meeting of May, 2020 through online keeping in mind the risk of COVID-19 and continued the meeting on next month but physically conducted and shared each other the previous experiences; and plan further keeping in mind the past lessons and divided the role and responsibilities.

E. Visibility

Some visibilities regarding the project activities are as below:

First time virtual monthly staff meeting of the project team dated 5 June, 2020

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F. Monitoring and Evaluation

The project SUSASAN has been monitoring and verifying its each activity. Except these, the team made the monthly work plan through virtual meeting too during COVID-19 pandemic, did accordingly and review/tally the plan with the achievement. The project has been conducting monthly staff meeting and reviewing the past activities, share experiences, learning each other and follow the experiences in the further steps.

The project has been participating the board member of the organization REDC too in the SUSASAN activities. The board members use to monitor the SUSASAN activities through frequently informal update/sharing and participating in the program. The project has also documented each activity records with a proper and well documentation both hard copies and e-version and reported to the CECI Regional, monthly. Sometime the team shares the program related information and photos in the social media like facebook. Therefore, the project has been using various methods of monitoring and evaluation to make the project activities result-oriented. The team has been taking appropriate feedback, suggestions and backstopping form the CECI Regional Coordinator and others too to make the program effective.

G. Management Activities, Issues and Adjustments a) Participated on Virtual Meeting about COVID-19 Assessment

The project team participated on virtual meeting for assessment of the COVID-19 dated 30 April, 2020. There were participated all of the SUSASAN team members of each district including the CECI Nepal, Young Innovation and Freedom Forum. There were oriented about the Google-sheet to be updated day by day information regarding the COVID-19 that the project did properly. Likewise, the project team members participated on various virtual meetings like orientation on field task for assessment of the LGs and CSOs during COVID-19 pandemic, partnership agreement etc. b) Participated in Virtual Annual Review and Planning Meeting

The project team members participated in virtual annual review and planning meeting due to the COVID-19 pandemic dated 20 May, 2020. The CECI Nepal had managed time for meeting with individual partner separately. The SUSASAN DPC had presented annual progress report with proper evidences and case stories. The national partners had appreciated the project team for evidence- based progress and presentation. c) IT Volunteers Recruitment

REDC organization recruited two technology friendly IT Volunteers for month of June, 2020 for better update of SUSASAN technological tools and systems. The IT Volunteers collected more than five thousand contact lists of respected Palikas that supported to update the group messaging system and relay the messaging maximum during COVID-19 pandemic.

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d) Internal Management and Staff Meeting:

Management is an important aspect of the project implementation. Not any program can go ahead without a proper and appropriate management of the project components. After the recruitment of the project team, the project conducted only the virtual monthly staff meeting in this quarter due to the COVID-19 crisis. The team included different issues in the meeting regarding the program implementation during the pandemic, safe working, learning lesions, management, and the further planning.

H. Major Constraints and Challenges

• COVID-19 pandemic

I. Major Lessons Learnt • The challenges also can create opportunities and be used as opportunity like COVID- 19 pandemic

J. Local Level Grievance Management

There have been many formal/informal/individual questions and curiosities form the community people, CSOs/DCSOs, elected bodies and the stakeholders about the project, it's objects, techno-hub term and its utilization, target venue and community selection criteria and the implementing process. The project team has been addressing the curiosities in an appropriate extent itself through the formal, informal, individual, and organizational level too. There has been developed so many technological platforms and tools to address the public grievances that the project has been orienting the service providers as well as the service holders too.

K. Suggestion to the project management for corrective measures

The project has been facilitating the local government on service providing system through the use of modern appropriate integrated technology and the techno-hub establishment as well as initiating for potential replication too. Therefore, the project has to solve the raised technical issues and customize accordingly to replicate the technological tools and systems easily.

L. Financial report

The project expended 49% activity budget of the total budget up to 1st quarter of 2020. All of the financial documents are well documented. The detail of the financial variance report is attached herewith.

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Annex: 1 Some Photos Features:

Review Meeting in Amargadhi & Nawadurga on THs Operation & Sustainable Use of Technological tools/systems gradually

dated 4 & 8 June, 2020

REDC did handover medical equipments to Nawadurga Gaunpalika and Amargadhi Nagarpalika 28 May, 2020

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Annex: 2 Action Plans of both Review Meetings:

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