EPSRC - Communities and Cultures Network+

Impact Review

June 2014

Saskia Gent Christina Miariti

Contents

Introduction ...... 3

The CCN+ Network ...... 3

The impact review: our approach ...... 3

Definition of Impact ...... 3

Pathways to Impact and overall impact ...... 4

Impact analysis ...... 5

Recommendations ...... 7

APPENDICES ...... 9

Appendix 1: Impact review - project analysis table ...... 9

Appendix 2: Pathways to Impact ...... 25

Introduction The CCN+ Network The Communities and Cultures Network+ is a network funded by the EPSRC that responds to the key EPSRC challenge ‘Digital Economy’. This challenge aims to reveal how communities, participation and culture are changing in the digital age. The Network explores digital transformations, bringing them together with a wider public through direct engagements, innovative methods and digital resources. It facilitates research, knowledge exchange and innovative connections through a variety of studies and projects and also by engaging with different stakeholders with interests and expertise in this domain. The impact review: our approach Following the launch of a number of scoping studies, seed projects, pilot projects, and events, the Network is currently in its second year. The need has emerged to take stock of the current activity and examine beneficial outcomes for the non- academic community, as well as to take a closer look at future routes to impact as means of maximising impact and of informing the future work of the Network. The aim, therefore, of this impact review, is to demonstrate the ways through which the Network is realising its aim to realise the potential of digital transformation for culture and communities, in a series of contexts by understanding the positive changes that are achieved by engaging with non-academic actors. The review took place between January-June 2014. Our method was to consult, collect data, review, follow-up and report. Following a first meeting with CNN+ leaders to scope out the review and collect the documentation, we reviewed a total of 24 projects funded by the Network by examining three main types of documents (as available per project): the initial proposal to the Network, the list of outputs produced and any interim or final reports. In reviewing the documents, we analysed the levels and type of engagement with non-academic beneficiaries by project; we noted not only the impact that had been achieved but also the potential for further impact through sustained interactions. After sharing first findings in a second meeting with the CNN+ project managers and to ensure we obtained a full picture of the outcomes, we involved users in supplying further information via a list of questions for the grant recipients for direct follow-up. We faced some difficulties in making sense of how the projects related to each other. This means we did not look specifically at how some scoping studies led on to more substantive projects – as a result the effects of some of these initial projects may be underplayed in our report. This report describes impact as recorded in initial documents and as formulated and achieved through project activities (clarified to us through the set of questions). It begins by carving out what was promised at the proposal stage through the Pathways to Impact statement, describing the impacts achieved per project and concluding with a set of recommendations for the next phase of the Network. Definition of Impact In carrying out this review we defined impact as ‘the beneficial effects stemming from the Network’s activity for non- academic actors’ with whom the Network engaged. The external definitions we based this on were:  The Research Council’s definition of impact: “The demonstrable contribution that excellent research makes to society and the economy. Research impact embraces all the diverse ways that research-related skills benefit individuals, organisations and nations. These include:  fostering global economic performance, and specifically the economic competitiveness of the United Kingdom  increasing the effectiveness of public services and policy  enhancing quality of life, health and creative output.”

The ESRC typology of impact1 of the social sciences:  Instrumental: influencing the development of policy, practice or service provision, shaping legislation, altering behaviour  Conceptual: contributing to the understanding of policy issues, reframing debates  Capacity building: through technical and personal skill development.

We also applied our knowledge and experience of interpreting impact against the HEFCE REF definition of impact as ‘An effect on, change or benefit to the economy, society, culture, public policy or services, health, the environment or quality of life, beyond academia.’ Pathways to Impact and overall impact Despite the recency of the CCN+ award and the fact that a number of the projects considered in this review were scoping or seed projects, the CCN+ network has resulted in wide ranging impacts in a number of different contexts. Our analysis suggests that this has been brought about by several key factors. Many of the projects were participatory in nature, involving groups of participants in activities key to the research process. Similarly action research featured as a methodology or co-design of projects took place, involving beneficiaries or research users from the outset. A few of the projects specifically designed impact objectives or processes including Reaching out online (actionable outputs), Everyday growing cultures (impact indicators) and Social media and Austerity: Online Peer Support in Mental health communities (creation of service user panel) which have resulted in, or are likely to result in, beneficial outcomes.

A key feature of CCN+ ‘s impact strategy was that impact was embedded into the research and would result both from project activity and from the network as a whole. The majority of projects that the Network has funded have involved non- academic actors in project activity, in a way that ensures that the engagement and ensuing discussions around digital transformations feed back to the wider Network.

The Network envisaged impact on policy, the creative and cultural industries, the wider public and communities as well as through media and education. The impact strategy was designed with equal emphasis on the production of targeted outputs and the engagement of users in the activities. This not only directly informed the issues in question, but also increased routes for the dissemination of traditional and digital outputs, through the range of contacts developed.

According to the proposal, impact materialises through a series of distinctive but connected projects and events that are consolidated in annual workshops and which add to the broader understanding of the ‘Digital economy’ as it emerges.

The Network has gone a long way to be true to its promise: it has demonstrated high levels of engagement, involving a great number of external users ranging from local councils and schools to community groups, NGOs and the media, diffusing the knowledge gradually built by the projects at national and international level via respective links and collaborations with other networks (e.g. the Nordic Network for Digital Visuality). To a great extent, the impactful outcomes are owed to the participatory methods that have been used in carrying out the research. It is in this way that stories have been brought to life, relationships have been established with key users who have provided their insights and changes occurred as the projects unrolled, allowing the users to be co-producers of knowledge rather than be involved solely as information providers or recipients.

Collaborating with the users directly rather than working on or for them has resulted in relationships that have sparked discussions for further proposals and future projects (e.g. ‘Public engagement and Cultures of expertise’ scoping study with Leeds City Council) and on certain occasions have led to practical, measurable outcomes (e.g. ‘Trajectories to community engagement’ pilot study on the digital engagement of older people that has led to increased recruitment for a local

1 For the ESRC typology of impact see http://www.esrc.ac.uk/funding-and-guidance/impact-toolkit/what-how-and-why/what-is-research-impact.aspx

computer club). The projects that have been funded have often resonated with current topics and policy decisions (e.g. the impact of welfare reforms as explored ‘In/visible and un/fixed Communities: Living with the Welfare reforms). Events that have been organised through the Network have added value by revisiting current topics from different angles (e.g. how can community and cultural organisation make sense and use of Big Data). It is evident that the new knowledge collectively produced and brought together under the CCN+ umbrella offers unique insights and an inter-disciplinary approach to what the ‘Digital Economy’ means for different communities and cultures but at the same time how community groups and organisations contribute to its evolvement.

Figure 1: The CCN+ Pathways to Impact

Impact analysis This section of the impact review brings together the impacts which have been identified in the CCN+ Impact Review Analysis Table (Appendix 1) in five areas of focus; Improved Practice, Sharing good practice, Enabling partnerships, Capacity building and Framing debates. Many of these cross over and interlink, but are presented here as distinct areas in order to provide material for enhancing impact going forward. For the full details of impacts identified during the impact review please see Appendix 1. The benefits of many of these impacts are likely to increase over time with or without further intervention or activity by Network members, however there are a number of project recommendations oriented towards either building on specific impacts or capturing further impacts, embedded within the project review in Appendix 1. Each of these is marked ‘R’ for

recommendation. Some of the projects are likely to produce strong impacts but are not yet complete, so don’t feature in this section, potential impacts are flagged in the appendix table.  Improved Practice In a number of instances the research has led to partner organisations outside academia, or research users, being able to conduct their own activities more effectively. The Public engagement & Cultures of Expertise, and Digital Data Analysis projects have improved local authority and cultural organisations’ use of digital media and digital media strategies. The Everyday Growing Cultures project has resulted in an improved website for allotment provision, residents’ organisations have been able to mobilise for improved access to growing space and Grow Sheffield has a new process to identify additional sorts of land for its food projects. Two of the functions of the website developed as part of the Reaching out online project allow the Terrence Higgins Trust to deliver better services including a tool to help develop new intervention sites online and a resource portal (including monitoring and recording) to help deliver online outreach work. The project has also helped develop a national policy on online intervention work and is going to feed into an MRC social media strategy around pre-exposure prophylaxis. Trajectories to community engagement is engaged in continued activity to inform the practice of relevant online communities and the Event Mining in our Rural Past project has enabled enhanced searching of a Royal Commission on Ancient & Historical Monuments in Scotland archive.  Sharing Good Practice Some research projects have identified good practice and shared it with potential beneficiaries with the aim of moving towards improved practice beyond the existing networks. These projects include guides to social media tools developed by the digital data analysis project, guidelines for user friendly allotment websites and a toolkit for enabling mapping and access to land developed by Everyday Growing Cultures. A number of other projects also list a toolkit of varying sorts in their outputs including Storystorm, Plenty as a response to Austerity and Expertise and Knowledge. At least two projects have developed new techniques disseminated via academic and community methods and these could result in improved practice through the use of new techniques, beyond the participants in the CCN+ projects, these include Event Mining in our rural past and Community engagement and participation with 3D heritage cultural visualisations.  Enabling Partnerships Most CCN+ projects are engaged in the development of partnerships to bring together organisations who can benefit from the process of working together. Some of these projects more explicitly aim to produce benefits from these networks than others. SusNet’s aims to examine sustainable networked knowledge may produce findings relevant to this area of impact. The Everyday life and cultural communities: Cultural Heritage strand brought together a network of smaller cultural organisations in different settings to work together to mutual benefit, including resource sharing. The Everyday Growing Cultures project expanded its network overseas to create beneficial connections in the USA and Sweden, and there are other potential and informal benefits from networking including informal support, for example after the demise of the Big Screen formal network, is there scope to regenerate an informal network?  Capacity Building Some of the research projects have resulted in more adept organisations, communities or members of the public both through developing formal training programmes, materials or through conducting activities which exposed participants to new techniques or activities. In/visible and un/fixed Communities: Living with the Welfare Reforms (incl Screen Cultures) made 20 films through workshops with young people in the MyMap Leeds project (a collaboration between CCN+ researchers at the University of Leeds, Studio12, Lees Libraries and Child Friendly Leeds), organisers then put the short films on an interactive map. The interactive map was opened and on show in the central library during the CBBC Live in Leeds The project enhances the development of social and participatory skills among young people by promoting and realising their engagement with digital media. As a result of the project, Child Friendly Leeds has made available a range of resources, and created a website, to support young people and organisations working with young people to create and send in videos. Schools are also being encouraged to run workshops and enable students to create videos and make their mark on the

map. Everyday life and cultural communities: Cultural heritage exposed participants to the use of new digital tools, Everyday life and cultural communities: Sustaining Communities helped support participant’s entrepreneurial ideas, Expertise & Knowledge taught students how to develop digital creativity, Digital Data Analysis developed a guide to digital tools which was used as the basis for training, Every day Growing Cultures exposed participants to Mapping techniques and Reaching out Online developed a training guide for outreach workers.  Framing public debates A number of projects contributed to framing public debate through blogs, media activity or networking. Here it is not the activity itself that results in impact but the framing of debate in a public sphere. In some instances this is a stated aim of the project for example The Sustaining Networked Knowledge project aims to reconceptualise engagement in a digital world in relation to opportunities for communities of exclusion, using the network, video, a website and new forms of engagement. [In]visible and [Un]fixed communities uses accessible, community-generated content to influence debates on welfare policy and partners with the BBC and Leeds City Council to ensure relevance and accessibility. Everyday Growing Cultures made a film (five showings reported) and held a debate on open data and urban agriculture to further the aims of enhancing open data, resilience, citizen-led social innovation and sustainability. Recommendations These recommendations are geared towards enhancing the overall relevance and effectiveness of the Network’s activity and, importantly, consolidating and scaling up impacts. The REF assessment criteria of ‘reach & significance’ were not used in assessing the CNN+ impacts, but it is worth considering how to optimise reach and significance of the impacts that have been observed. Due to the high number of activities launched, one of the key challenges is to maintain the coherence of activity in line with the Network’s aims and to have the mechanisms in place that will facilitate the consolidation of the knowledge produced along with evidence of the difference it makes over a period of time (a challenge common to many network projects). We should note in this report that following the recommendations, or not, depends on the evolving priorities and strategy of the project, to which we are not party, so we have given wide-ranging recommendations assuming there need to be decisions taken about which will be pursued. Here the recommendations are geared towards generic advice across projects, or for the network as a whole, for individual project recommendations see Appendix 1. Our overarching recommendation is to take benefits and impacts built in one part of the Communities and Culture Network + and apply to other areas, so as to learn from your own good practice, with the aim of scaling up the impacts. Further recommendations fall into three categories: Calls & Funding, Communications, Monitoring and Evaluation Calls & Funding  It is suggested that the Network uses this report as a starting point to invest further in developing nascent impact, for example by launching specific calls.  There is an opportunity for the Network to target further funding to areas where projects have achieved the most.  The Network should consider scaling-up the impact of projects that respond to current issues and national planning (e.g. welfare reforms).  An area of improvement would be to develop an understanding of, and communicate overall outcomes at the Network level, rather than at individual project level.  Calls for applications and application forms for funding should activate thoughts and planning for impact by including relevant sections and questions on plans for monitoring and tracking outcomes.

Communications

 The Network could develop (or commission) a range of communication materials that will supplement the dissemination of project outputs and will add value by targeting specific audiences (including, where relevant, policy briefings).  Further thought could be given to the Network’s identity through ‘branding’. To will help create an image and a resource to be marketed to new strategic links (non-academic) based on consolidating and presenting current accomplishments. The creation of clear, informative promotional materials is recommended along with an updating of the current website.  The academic expertise and positive culture of the Network might be shared further with communities and the wider public via the preparation of summaries of key findings and communication materials in plain writing.  Project titles could be improved and geared towards reflecting the specific areas of desired impact or intervention. Many of the project titles are too generic to say much about their content.

Monitoring and Evaluation  Where events are held, the Network should aim to collect qualitative feedback on the experience and reflections of participants on the topics discussed and the ways in which they find them useful.  It is a good idea to allow time for consolidating the understanding of the potential or actual capacity-building impact the Network yields especially where the projects involve training and the development of skills.  The dissemination of outputs has been planned for most Network-funded projects. Special attention needs to be given to following up with users, especially where initial interest was expressed at an early stage. Follow-up activities on potential benefits and how these evolve should be planned for every project and may be realised according to the type of users, for example by informal interviews, by retrospective contact with event participants, etc.  A lack of systematic monitoring and assessment procedures for projects is noted: where projects have produced outputs such as toolkits and web/educational resources their dissemination should be accompanied by plans for tracking their use by external actors and where appropriate, by obtaining feedback on their usefulness.

Sharing good practice within CCN+_  Participatory workshops for capacity building: E.g. mapping workshop learned about opportunities and limitations for sharing applications of new technology , this could be share with the 3D mapping project, which has similar aims  Toolkits : Quite a lot of projects listed a toolkit in their outputs. The network could reflect on these and share learning about what makes a good toolkit, and how to monitor use and utility.  Framing debates: Consider how far different projects develop their arguments into cohesive viewpoints and how effectively these are shared  Enabling partnerships: Investigate ways to capture and describe the benefits of bringing people together on projects and share the findings from the projects that have reflection on this as a central aim, across CCN+

APPENDICES

Appendix 1: Impact review - project analysis table

Appendix 2: Pathways to Impact

Appendix 1: List of projects and impacts CCN+ Impact Review Project AnalysisTable (A): Actual impact discernable from the documentation, (P): Possible or potential, but not clearly documented impacts, (R): Recommendations for action to achieve or monitor further impacts.

No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project

1 Public Engagement & Cultures of Scope Jun Leeds City Council Scoping report (A): Informed –through process- LCC public engagement Expertise 2013- strategies also by describing digital PE perceptions and practice Public sector Dec from the point of the user. organisations: Two 2013 councils and two (A): Improved the understanding of the public sector about the museums in N. England, need for social media strategies (including analytics and the Official tourism board monitoring) to promote engagement activities of a northern county (A): Established the importance of need to provide feedback to Community and activity citizens as a key tenet of strategies groups in Leeds (A): Researchers monitored Budget Consultation, summer 2013. Yorkshire Evening Post (P): ongoing relationship with Matt Lund at LCC to develop BBC engagement/communicating with citizens projects or 'City Conversations' (P): Much of this work is developing through Project 5 Digital Data Analysis

2 Cultural Heritage & the Built Scope Jun BBC Big Screen Network Scoping report (A): Report to inform the content of discussions to continue a Environment 2013- (BBC, LOCOG, 21 city national Big Screen network (or a regional network or local Big Dec councils) Screens) by providing insight on the value, opportunities and 2013 limitations they present. Shared with stakeholders including BBC, local authorities, Big Screen network members, some of whom acknowledge contribution of this report to their

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project understanding of the situation. (P): Increase the understanding of councils of the Big Screens as a tool for financial regeneration (e.g. companies around Live Sites) (R): Capacity-building impact: interventions for the development of skills for Screen officers and managers

3a Everyday Life & Cultural Scope Jun Two workshops (A) Participants discussed how smaller organisations can access Communities: Cultural Heritage 2013- Aberdeen city, looking at how to and combine resources to achieve digital goals. Dec Aberdeenshire, Aberdeen combine resources to (A) Attendees experienced the use of digital tools at Culzean 2013 City, achieve goals of Castle (digital guides) and Salmon Bothy, Portsoy (digitising digital useage. Aberdeenshire, East archives). Inputs to Nov call for Lothian councils, (P): Have small historical societies and independent museums pilot studies Seabridge Consultancies, been able to use resources to better and more easily manage Historical Detective digital information? Agency, Plexus Media, (R): Reflect on benefits of the workshops with participants and Banchory Town, Historic developments since then. Scotland, Scottish Government, Highlands and Islands Enterprise, Milngave

Heritage Trust, National Trust of Scotland, Ancestral Consultants, Second Places Software, Universities of

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project

Dundee and Glasgow, Dunblaine House Trust, The Govan Stones Trust, The Burns Monument Centre, HIArts, Royal Bank of Scotland Archivists, and Orkney Heritage Trust

3b Everyday Life & Cultural Scope Jun Desk research Kozachenko, I. (2013). N/A: Four under-researched potential areas of investigation Communities: Migration 2013- Horizon scanning: ICT indentified. Dec and Migration. 2013 Working Papers of the Communities & Culture Network+ Vol.2 (Oct 2013).

3c Everyday Life & Cultural Scope Jun Communities of Two entre-preneurial (P): Workshop aimed to develop entrepreneurial mindset by Communities: Sustaining 2013- Cromarty, Kinmuck and workshops developing commercial projects, research ideas, funding Communities Dec Alston Moor, SMEs, applications. 2013 voluntary organisations (P): The second CCN+ Entrepreneurial Workshop will take place in Cromarty and has been rescheduled for September 2014. (P): Outcomes of the entrepreneurial workshops (R): Find out if any of the projects discussed have been taken forward, and if so how they benefitted from the workshop?

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project

4 Expertise & Knowledge Scope Jun Worthing Society for the 4 Workshops with (A): Participant organisations reflected on their own policies and 2013- Blind, Age Concern, schools practice around facilitating expertise through access to Dec Brighton Museum, Sussex resources or training. 2 films 2013 Community Internet (A): School students explored new technologies and developed Project, Fairlight primary Symposium with a sense of expertise in digital creativity school academics, health organisations, cultural (R): Follow up on outputs to disseminate good practice and organisations, new share findings across different groups media profs (R): Connect voices and policy work to influence policy to move Expertise blog? beyond ‘literacy’ (R): Develop index of good practice

5 Digital Data Analysis Pilot Guide to social media (A): Partner orgs received insights from data analysis. Sheffield Council, Leeds analysis tools, (A): Partner orgs ran training based on guide to tools (Sheffield Council, workshops, data City Council ran four sessions, Leeds Museums). Sheffield Museums, Leeds reports for partner Museums organisations (A): Experience and data fed into social media policies (Especially Leeds City Council, Leeds Museums) (R): Support more public access to digital analytics in ways outlined (p8-9) Leeds City Council said: “I suppose it has moved us from a position of ‘hey we are on social media’ to ‘look at what we have achieved – both in quantity and quality of engagement…so from broadcast to conversation….We introduced wider use of the free tools mentioned in the report and now use campaign feedback including social media reach and comparisons, look at who influencers are etc. We now also have a checklist and new social media account approval process…We now also have a

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project digital access team…and they have used the report as a basis for some follow up work which is currently looking at data tools that would help with our customer services insight."

6 Everyday Growing Cultures Pilot 15 Feb- Kindling Trust (Feeding Guidelines for user- (A): Trafford Council has committed to implement 15 May Manchester), Open Data friendly allotment recommendations to improve its website and these are 2013 Manchester, Open Data websites ongoing. One other council is investigating improvements. Sheffield, Grow Sheffield, Nationwide database (A): In Old Trafford, three spaces have been prioritised for Eat your Streets, Trafford of all council’s growing on. The residents group are applying for funding for Council, Sheffield Council, allotments (open resources and have set up a National Society for access) blog: www.loveoldtrafford.wordpress.com Allotments and Leisure Grow old Trafford Gardeners, 596 Acres map (A): Grow Sheffield has been able to use the process to identify different sorts of land and more sources for their Abundance Toolkit to enable scheme to use foraged fruit, and added a map to the Sheffield mapping and access Food Project. Modelled on the Old Trafford platform. to land Workshop (A): International connections were made between organisations with similar aims in UK & USA & Sweden Public engagement event (P): Benefits to participants in the events including learning how to use mapping technology Blog (P): Some workshops have led to new collaborations (e.g. Film (x 5 screenings) PROUD) End of project report. (P): Knowledge exchange continues to be facilitated as part of ongoing impact strategy (R): Investigate ways to track rates of use, and utility, of toolkit (R): Investigate ways to capture and describe benefits to the participants of the events

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project (R) Pursue impacts identified in indicators table esp effect on sustainable developers, councils, coops, residents groups and other partners.

7 Sustaining Networked Knowledge Pilot ends Brighton Feminist Events (community- (A): Framed the debate from accessing to creating and network July Collective (activist group), facing) sustaining networked knowledge – introduced a new focus on (possible links to ‘New Knowledge 2014 communities of feminist relations and processes, environment and the work of networks in communities’ Digital book cultural and artistic networking - rather than the outputs [hyperlocal websites]) production, local charities Video series of online (A): Participation in workshops and events has kick-started SusNet discussion panels Knowledge Exchange processes among key beneficiaries Susnet report (researchers, activists, artists) (P): Strengthening the voice of communities by stimulating new

forms of engagement (R): Monitor how the content that the network generates (Ada, SusNet site) is used, by whom and in what ways

8 Storystorm Pilot Ends 31 A range of community Four workshops (A): Contribution to City of Dundee’s cultural strategy for bid to Network May groups. become UK City of Culture Digitally captured 2014 stories (P): Contribution to evidence base for future plans for Stonebow Examples from Dundee: House Storythings, Dundee City Digital workshop Council, DCA, Creative documentation (P): Promoting digital forms of storytelling as a tool for Dundee, collaborative work across different realms Preliminary-interim reports (P): Increased understanding/use of storytelling as a means of Creative Solutions, engagement between communities and culture Dundee Leisure and Final reports Culture (Library), The (R): Connect to other CCN+ projects on developing digital Toolkit literacy skills (e.g. for excluded communities) through the

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project MacManus Blog posts (potentially creation of digital stories leading to publication) Museum, Dundee Twitter stream University, Abertay University, St Andrews University,

Blether-Tay-Gither (Storytelling Group), City Of Culture Bid Team, Creative Scotland, and Cultural and Heritage Groups

9 Reaching Out Online Pilot Jun- Terrence Higgins Trust Conference and Dec poster presentations (A): The findings from this research have been Health Promotion England 2013 Two journal articles taken up by Terrence Higgins Trust and used to develop a MRC website that provides three key functions: A training guide that Final report will provide an effective method for training outreach workers who are new to digital outreach work, A development tool that will support THT managers in developing new intervention sites online, A resource portal that outreach workers can utilize when undertaking online outreach work including a monitoring and recording mechanism

The website will be hosted at http://tht.org.uk/netreach.

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project

(A): THT Digital outreach policy. The research findings are being used to help THT shape their national policy on developing and maintaining

online intervention work.

(A): As a direct result of this project, members of the research team have been invited to act as social media experts on the PROUD study. Learning and expertisedeveloped during the pilot project are being drawn upon by the MRC as

they develop a strategy for employing social media in their future participant recruitment and ongoing awareness campaign around Preexposure Prophylaxis. (R) Following a period of use (e.g. three-four months) data should be captured on 1/ use of the site (quantitative data via Google Analytics); 2/ worker’s perceptions and attitudes towards the resource (qualitative data via a brief survey); and 3/manager’s perceptions and attitudes towards the site (qualitative data via 1-2-1 interviews).

10 Trajectories to Community Pilot June- Meridian Mature Citizens Research paper (A): The research itself and information days connected with it Engagement Dec Forum have increased recruitment for the Hillcrest Computer Club and Feedback report for 2013 increased attendance at Hillcrest Community Centre. Hillcrest Commuity Cente the Meridian Forum (A): The project is engaging with designers/facilitators of online Online forum on

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project Dropby community web communities for older people to inform the space practice/design/function of such communities (e.g. Mary Baker, Age UK Brighton & Hove founder of DropBy) CCN+ symposium presentation (P): Age UK Brighton and Hove will incorporate research insights into a new Lottery-funded project on social isolation. (R): Promote the development of skills for online engagement among older people to combat social isolation/Increased numbers of older people skilled in online engagement (R): Inform the design of more suitable support services for older people

11 Food bank mapping study Pilot/netw June- Tressell Trust, Interim report (P) Interim report provides details of engagement. ork Dec independent food banks, (P) Project continued as ‘Capturing the lived experience of food 2013? food aid projects, bank clients and volunteers’ (Project 16) Lambeth Food network, Lambeth Council, Mapping for Change

12 Big Talk About Big Data Nov 2013- Migration Observatory at Presentation at ‘The (P) Link outcomes and learning opportunities to project “Digital May 2014 Oxford Digital Panopticon: Data Analysis” (Project 5) and/or “Event mining in our rural past” The Global Impact of (Project 13)? London Punishments, (P) Social media activity? 1780-1925’ Oxford

13 Event Mining in our Rural Past Seed Oct 13- Royal Commission on the Database records (A): Benefit to RCAHMS and users of its data of increased access project May 14 Ancient and Historical to a large volume of data by improved searching of free text. Conference monuments of Scotland presentation? (P): Improved archive curation if methods adopted by wider Local history groups in community.

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project Scotland (R): Monitor benefits to RCAHMS and its users and engage with other archives to encourage take up of methods (Mass Obs?).

14 Plenty as a Response to Austerity Open Call Ends 30 Sussex Community Three workshops (A): Participants reflected in a first scoping workshop how big project March Internet Project (SCIP) data can be used in reality by cultural and community Toolkit as a 2014 organisations Brighton and Hove community resource (6m) museums (A): The project/workshop promotes a deeper understanding of Project website Big Data in a context different from the ‘Big Business-Big Local age concern groups Government’ Refugee groups (P): Capacity building: new tools, skills and expertise in data Organisations for the visualisation tools and social analytics (for community groups) visually impaired (R): Create/share good practice by co-designing ways to share Community Base new expertise within communities of practice The Keep

15 In/visible and un/fixed Open Call Sep Space 2, Studio 12 Digital-inspired This project constitutes an action-research project that has been Communities: Living with the project 2014 – intervention from co-designed with the actors from the public and third sector to St George’s Crypt; Trussel Welfare Reforms (incl Screen hackathon increase understanding of the impact of Welfare reforms on real Feb Trust Armley; numerous Cultures) lives in relation to notions of digital, culture and community and 2015 local faith based System-network has therefore engaged with beneficiaries from the outset. (links to ‘Exploring Digital organisations; Leeds City, maps of the local Transformations of Community, York and Sheffield welfare landscape (A): The project informs public authorities on the impact of the Culture and Welfare in Austere councils; NHS; Social welfare reforms through the real stories of communities Two showcasing Time’ *S Hodkinson+) Landlords Association and presented through media events (MyMap Residential Landlords Leeds project with 20 (A): Members of local councils are engaging with the project Association; Voluntary videos of young team to discuss effective measures to be taken in policy welfare Action Leeds; Together for people and decisions as a result of project outputs (three films and a Peace; LS14 Development Documentaries documentary) Trust; Community Unity;

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project Leeds community arts [Space 2] exhibition (A): The project enhances the development of social and organisation; and event) participatory skills among young people by promoting/realising their engagement with digital media Workshops (A): Engagement of the wider public in discussing project topics Creative sessions by presenting research outputs in accessible formats for a After gathering films general public from the through the (A): As a result of the project, Child Friendly Leeds has made MyMap Leeds project available a range of resources and created a website to support (a collaboration young people and organisations working with young people to between CCN+ create and send in videos independently. Schools are also being researchers at the encouraged to run workshops and enable students to create University of Leeds, videos and make their mark on the map. Studio12, Lees Libraries and Child (P): Increased visibility/accessibility of the films and Friendly Leeds), documentary (Screen Cultures) through BBC hosting leading to organisers put the wider diffusion of the key project messages short films on an (P): The academic outputs (reports, list of best practices) of the interactive map. The project will be complemented by a series of recommendations interactive map was for different government bodies. (R): Investigate how the opened and on show recommendations are received and follow-up on their uptake. in the central library during the CBBC Live (P): Establish/share best practice and lessons learned stemming in Leeds event, a from digital engagement as a vehicle for the development of collaboration citizenship, and participatory skills. between BBC North and Leeds City Council. After this date the map was relocated to the

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project central Library until July 2014.

16 Capturing the lived experience of ‘Closed’ 2014- Food banks, Lambeth Links to ‘Food banks (P): Project in process but stakeholders responding positively food bank clients and volunteers open call 15 Council, Tressell Trust, mapping study’ above (P): Easier access to varying sources of help by foodbank clients, independent food banks, (Project 11). through map available at foodbanks food aid projects,

Lambeth Food network, (R): Consider resourcing follow up to find out effects of use of Lambeth Council, map Mapping for Change (R): Consider opportunities for impact strategy development as the project evolves – integrate into food aid and local food production workshop?

17 Social Media & Austerity: Pilot 2014 MIND Ongoing project but good attention paid to impact, and links to Online Peer Support in Mental Reaching out online (project 9) above could enhance possibility NHS health communities of ability to deliver or improve digital services. Service user panel (P): Creation of service user panel can help with understanding the potential for and extent of impact (P): Impact diary and best practice template for other CCN+ projects

18 Digital Technologies of Debt Pilot Feb- Centre for Economic and Public interest report Recently started but possibilities for impact include: Resilience Aug Social Inclusion,Trade (June 2014) (P) How do digital platforms support culture of resilience in 2014 Unions, The Money indebtedness and how strengthen advocacy? Charity, Credit Union trade assoc, Citizens (P) Strengthen the effectiveness of advocacy and services for the

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project Advice, Money Advice indebted Trust, Turn2U,

StepChange

19 Girls@Risk Pilot study Feb- Productive Margins, Workshops Delayed start to project (May 2014) but areas of impact could Aug Knowle West Media include: Showcasing event Centre, Survive, Safer 2014 (P): Inform the design of effective services to support victims of Bristol, Single Parent Digital platform domestic violence Action Network, Deaf Girls@Risk materials (P): Increased understanding and use of of digital tools for Access Cymru, Productive (Define?) communities research interventions

forum, North Merthyr (P): Stronger community networks of support from victims to Partnership victims (challenging the normalisations of domestic violence) (P): Reinforced cooperation/best practice by sharing of outputs (e.g. Girls@Risk materials) with other communities

20 Exploring Digital Transformations of Pilot study Jan- Leeds city council Three dissemination Community, Culture and Welfare in June workshops Project start delayed but impacts could include: Advice Leeds Partnership Austere Times: the Case of Leeds 2014 of public and voluntary Informal briefings to (P): Inform the design of social welfare policies and existing sector advice services specific user structures of provision communities Leeds ACT! (P): Customised/better responses for affected communities Public report stemming from an increased understanding (of the Project website and stakeholders) of the digitally transformed relationships within blog each community Interactive digital (P): Share (e.g. with organisations working with affected maps of welfare communities and decision makers) lessons learned of how impacts on different digital technology can practically address problems faced by

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project communities affected communities. Linked data resource

21 Accessing and Consuming News Seed Feb- HE Teachers Joint multi-disciplinary Project currently underway but expected impacts could touch project Aug seminar on: Young people 2014 Co-authored and (P): Inform HE practice – How can Universities bridge the ‘media News Industry single authored gap’ between home and University life in terms of accessing articles news. (P): Increased capacity of students for informed personal choice in news consumption (through understanding their own News articles in behaviour) HE/Media trade press (P): Improved skills of students for engagement with democratic processes (R): consider the wider student community as a target audience in the media strategy

22 New Knowledge Networks in Seed Jan-July Podnosh Ltd Two “surgery-style” Project currently underway. Impacts could include: Communities project 2014 workshops in the B31 Voices (P): Increased understanding of the public of ‘hyperlocal community websites’ as a tool for civic engagement

Case study report (P): Clarifying self-perception and role of digitally connected (dissemination via the communities in the public sphere ‘Out of Hours Hyperlocal Hangout’ (R): Track the access and use of the final report as disseminated webcast & other via the ‘Out of Hours Hyperlocal Hangout’ means)

23 The Birmingham Surrealist Seed Feb- Cultural and community Project underway, impacts could contribute to: Aug organisations Birmingham

Appendix 1: List of projects and impacts No Title Type of Dates Stakeholders Outputs Impact – Actual or Potential, incl Recommendations project Laboratory project 2014 City Council (P): Feasibility study for a heritage space for surrealism in Birmingham, with cultural relevance through digital facilitation

24 Community engagement and Seed Feb- Elgin Library, Others? Final report (A): 3D visualisation generated for preservation of cultural site, participation with 3-D cultural project Aug shared on social media and through library heritage visualisations 2014 (R): Develop community mapping activities (R): Link project with 3a

25 Food Aid: Living with Food Scoping Food ethics council, Final report (A): Drawing on this, and previous work, a report was produced Insecurity project DEFRA, Church Action on for DEFRA Two maps Poverty, Oxfam, Trussell (A): Ongoing work of stakeholders esp Oxfam, Church Action, on Trust At least one academic Poverty, Child Poverty Action group informed by work. Details? journal article (R): How are connections made with project 11 on food banks? A briefing note designed for a policy audience. presentation at the British Sociological Association’s Food Studies Conference Media - the Guardian newspaper?

Appendix 2: CCN+ Pathways to Impact